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Payment Fraud Detection and Prevention | SymphonyAI

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detection analytics—and prevent fraud at the source.</p> </div> <div class="flex button-block"> <a href="https://www.symphonyai.com/financial-services/get-started/" class="btn btn-primary" title="Get started" target=""> <span>Get started</span> </a> </div> </div> </div> <div class="md:col-start-8 md:col-end-13 col-span-12 flex"> <div class="block-media"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/RU_PF_Hero.png" alt="payment fraud" /> </div> </div> </div> </div> </section> <section class="section block_LOG001 bg-light-blue !pb-0"> <div class="container"> <h3 class="heading-3 heading text-center lg:mb-[96px] mb-[40px]"> Protecting brands with payment fraud detection </h3> </div> <div class="container-fluid leading-[0]"> <div class="swiper swiper-brands-1 enabled-swiper lg:pb-[60px] pb-[25px]"> <div class="swiper-wrapper "> <div class="swiper-slide"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/OCBC_300px_White.png" 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class="stats-value">50%</p> <p class="text-paragraph"><p>Increase in payment fraud detection</p> </p> </li> <li> <p class="stats-value"><50ms</p> <p class="text-paragraph"><p>Detection and scoring latency</p> </p> </li> </ul> </div> </div> </section> <section class="section block_AB003 bg-transparent"> <div class="container"> <div class="row items-center mb-[80px]"> <div class="md:col-span-6 lg:col-span-7 col-span-12"> <h2 class="heading-2 heading dark:text-sol-white !mb-0"> Payment fraud detection and prevention is an organizational priority </h2> </div> <div class="md:col-span-6 lg:col-span-5 col-span-12 lg:mt-0 mt-[15px]"> <div class="text-paragraph-large"> <p>When criminals access accounts, customers are angry, regulators critical, and reputations damaged. SymphonyAI’s payment fraud solutions outpace the volume, speed, and sophistication of fraud and outperform antiquated security measures.</p> </div> </div> </div> <div class="row" id="accordion-1635272069"> <div class="md:col-span-6 lg:col-span-7 col-span-12"> <div id="accordion-asset-group" class="asset-group h-full md:block hidden"> <div class="asset-item" id="accordion-item-1635272069-1-asset"> <img decoding="async" class="image-container " src="https://www.symphonyai.com/wp-content/uploads/RU_PaymentFraud.png" alt="payment fraud" /> </div> <div class="asset-item" id="accordion-item-1635272069-2-asset"> <img decoding="async" class="image-container " src="https://www.symphonyai.com/wp-content/uploads/SIH_Disclosures_GenerateReport-2.png" alt="" /> </div> <div class="asset-item" id="accordion-item-1635272069-3-asset"> <img decoding="async" class="image-container " src="https://www.symphonyai.com/wp-content/uploads/SIH_CentralizeData_Scale-2.png" alt="Improve investigative effectiveness" /> </div> <div class="asset-item" id="accordion-item-1635272069-4-asset"> <img decoding="async" class="image-container " src="https://www.symphonyai.com/wp-content/uploads/SIH_3.png" alt="Coordinate enterprise-wide" /> </div> </div> </div> <div class="md:col-span-6 lg:col-span-5 col-span-12"> <div id="accordion-container-1635272069-1"> <div class="accordion" id="accordion-1635272069-1"> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#accordion-item-1635272069-1" aria-expanded="false" aria-controls="accordion-item-1635272069-1"> Increase payment fraud detection by 50% </button> </h2> <div id="accordion-item-1635272069-1" class="accordion-collapse collapse" data-bs-parent="#accordion-1635272069-1"> <div class="accordion-body"> <div class="accordion-description"><p>Access out-of-the-box rules and models for immediate results. SymphonyAI’s library includes 45+ scenarios such as romance scams, account takeovers, and money mule schemes.</p> </div> <div class="asset-item"> <img decoding="async" class="image-container" src="https://www.symphonyai.com/wp-content/uploads/RU_PaymentFraud.png" alt="payment fraud" /> <div class="stats-card stat-card-1"> </div> </div> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#accordion-item-1635272069-2" aria-expanded="false" aria-controls="accordion-item-1635272069-2"> Keep regulators satisfied </button> </h2> <div id="accordion-item-1635272069-2" class="accordion-collapse collapse" data-bs-parent="#accordion-1635272069-1"> <div class="accordion-body"> <div class="accordion-description"><p>Outpace regulations and demonstrate compliance with simplified workflows, reporting, and models. SymphonyAI’s financial crime prevention solutions evolve with mandates.</p> </div> <div class="asset-item"> <img decoding="async" class="image-container" src="https://www.symphonyai.com/wp-content/uploads/SIH_Disclosures_GenerateReport-2.png" alt="" /> <div class="stats-card stat-card-2"> </div> </div> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#accordion-item-1635272069-3" aria-expanded="false" aria-controls="accordion-item-1635272069-3"> Improve financial crime prevention effectiveness </button> </h2> <div id="accordion-item-1635272069-3" class="accordion-collapse collapse" data-bs-parent="#accordion-1635272069-1"> <div class="accordion-body"> <div class="accordion-description"><p>Enable investigators to make concise, confident decisions based on key contextual information. SymphonyAI’s payment fraud solutions process alerts quickly and effectively.</p> </div> <div class="asset-item"> <img decoding="async" class="image-container" src="https://www.symphonyai.com/wp-content/uploads/SIH_CentralizeData_Scale-2.png" alt="Improve investigative effectiveness" /> <div class="stats-card stat-card-3"> </div> </div> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#accordion-item-1635272069-4" aria-expanded="false" aria-controls="accordion-item-1635272069-4"> Coordinate enterprise-wide payment fraud prevention </button> </h2> <div id="accordion-item-1635272069-4" class="accordion-collapse collapse" data-bs-parent="#accordion-1635272069-1"> <div class="accordion-body"> <div class="accordion-description"><p>Create a cohesive strategy. 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videoSections_ab003_1635272069.forEach((videoSection_ab003) => { observer_ab003_1635272069.observe(videoSection_ab003); }); }); </script> <section class="section block_AB015 bg-light-blue"> <div class="bh container dark:bg-sol-charcoal pb-[32px]"> <div class="row"> <div class="col-span-12 text-left"> <div class="block-caption grid grid-cols-1 gap-[20px] mb-0"> <div class="flex flex-col gap-[24px]"> <small class="eyebrow text-overline mb-0 dark:text-sol-white"> PRODUCTS </small> <h2 class="heading !mb-0 dark:text-sol-white"> Payment fraud detection solutions—powered by AI </h2> </div> </div> </div> </div> </div> <div class="container dark:bg-sol-charcoal"> <div class="row"> <div class="col-span-12"> <div class="tab__wrapper bg-sol-white dark:bg-sol-white lg:px-[47px] lg:pt-[34px] lg:pb-[46px] p-[0px] rounded-[12px]"> <div class="desktop"> <div class="nav-wrapper"> <ul class="nav nav-pills" id="pills-tab" role="tablist"> <li class="nav-item labels-group w-full" role="presentation"> <button class="nav-link w-full active" id="pills-netreveal-payment-fraud-47-tab" data-bs-toggle="pill" data-bs-target="#pills-netreveal-payment-fraud-47" type="button" role="tab" aria-controls="pills-netreveal-payment-fraud" aria-selected="true"> <span class="justify-center #0074e8"> <div class="flex items-center"> <i class="new" style="background-color: #0074e8"></i> NetReveal Payment Fraud </div> <div class="line" style="background-color: #0074e8"></div> </span> </button> </li> <li class="nav-item labels-group w-full" role="presentation"> <button class="nav-link w-full " id="pills-netreveal-entity-resolution-47-tab" data-bs-toggle="pill" data-bs-target="#pills-netreveal-entity-resolution-47" type="button" role="tab" aria-controls="pills-netreveal-entity-resolution" aria-selected="true"> <span class="justify-center #0074e8"> <div class="flex items-center"> <i class="new" style="background-color: #0074e8"></i> NetReveal Entity Resolution </div> <div class="line" style="background-color: #0074e8"></div> </span> </button> </li> <li class="nav-item labels-group w-full" role="presentation"> <button class="nav-link w-full " id="pills-sensa-investigation-hub-47-tab" data-bs-toggle="pill" data-bs-target="#pills-sensa-investigation-hub-47" type="button" role="tab" aria-controls="pills-sensa-investigation-hub" aria-selected="true"> <span class="justify-center #0074e8"> <div class="flex items-center"> <i class="new" style="background-color: #0074e8"></i> Sensa Investigation Hub </div> <div class="line" style="background-color: #0074e8"></div> </span> </button> </li> </ul> </div> <div class="tab-content"> <div class="tab-pane fade show active" id="pills-netreveal-payment-fraud-47" role="tabpanel" aria-labelledby="pills-netreveal-payment-fraud-47-tab"> <div class="tabpane-inner-content"> <div class="row"> <div class="md:col-span-6 col-span-12"> <div class="flex flex-col justify-between h-full"> <div> <p>Fight back faster and smarter with advanced behavioral fraud detection that significantly reduces losses, keeps your customers safe, and monitors cross-channel activity to keep your entire payment ecosystem protected.</p> </div> <div class="button-block"> <a href="https://www.symphonyai.com/financial-services/payment-fraud/netreveal-payment-fraud/" class="btn btn-primary" title="Learn more"> <span>Learn more</span> </a> </div> </div> </div> <div class="md:col-span-6 col-span-12 pb-0"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/RU_PF_1.png" alt="NetReveal Payment Fraud" /> </div> </div> </div> </div> <div class="tab-pane fade hidden" id="pills-netreveal-entity-resolution-47" role="tabpanel" aria-labelledby="pills-netreveal-entity-resolution-47-tab"> <div class="tabpane-inner-content"> <div class="row"> <div class="md:col-span-6 col-span-12"> <div class="flex flex-col justify-between h-full"> <div> <p>Seamlessly integrate into every NetReveal detection and investigation solution to resolve disconnected data across your AML ecosystem. NetReveal Entity Resolution analyzes and connects diverse records from internal and external data sources, so you achieve a real-world, single-entity view of your customers.</p> <p><span style="font-weight: 400;">SymphonyAI’s NetReveal Entity Resolution is a pre-packaged, out-of-the-box financial crime prevention solution that delivers immediate results. Enable investigators to visualize complex customer networks and surface hidden relationships. Create a single subject for risk investigations and resolve duplicate records in minutes—not hours. </span></p> </div> <div class="button-block"> <a href="https://www.symphonyai.com/financial-services/entity-resolution/" class="btn btn-primary" title="Learn more"> <span>Learn more</span> </a> </div> </div> </div> <div class="md:col-span-6 col-span-12 pb-0"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/RatioUpdate_ER.png" alt="" /> </div> </div> </div> </div> <div class="tab-pane fade hidden" id="pills-sensa-investigation-hub-47" role="tabpanel" aria-labelledby="pills-sensa-investigation-hub-47-tab"> <div class="tabpane-inner-content"> <div class="row"> <div class="md:col-span-6 col-span-12"> <div class="flex flex-col justify-between h-full"> <div> <p>Consolidate your enterprise-wide risk and compliance tech stack with a single platform that grants investigators a holistic view of customer behavior. Sensa Investigation Hub is the financial crime prevention and investigation force multiplier.</p> <p>SymphonyAI’s Sensa Investigation Hub is a next-gen case management system that’s 100% compatible with all third-party detection systems. Partnered with the Sensa Copilot generative AI assistant, payment fraud prevention is accelerated, manual reviews are reduced by 30%, investigator consistency is improved, and anti-money laundering efforts are simplified.</p> </div> <div class="button-block"> <a href="https://www.symphonyai.com/financial-services/sensa-investigation-hub/" class="btn btn-primary" title="Learn more"> <span>Learn more</span> </a> </div> </div> </div> <div class="md:col-span-6 col-span-12 pb-0"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/RatioUpdate_InvHub-1.png" alt="Sensa Investigation Hub" /> </div> </div> </div> </div> </div> </div> <!--MOBILE--> <div class="mobile"> <div id="dropdownDefault-47" class="dropdownDefault"> <button data-dropdown-toggle="dropdown" class="dropdownDefaultButton open new bg-sol-white" type="button" data-color="#0074e8"> <div class="labels-group"> <span class="data-span #0074e8"> <div class="flex items-center"> <i class="data-lb" style="background-color: #0074e8"></i> <span class="data-button text-[14px] font-bold">NetReveal Payment Fraud</span> </div> <div class="line" style="background-color: #0074e8"></div> </span> </div> <svg class="w-2.5 h-2.5 ms-3" aria-hidden="true" xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 10 6"> <path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="m1 1 4 4 4-4" /> </svg> </button> <div class="dropdownList relative hidden"> <ul class="py-2 text-sm mt-0"> <!-- Dropdown menu --> <li class="nav-item w-full"> <button class="nav-link w-full px-[20px] py-[10px] text-left bg-transparent active" id="pills-mob-netreveal-payment-fraud-47" data-color="#0074e8" data-bs-toggle="pill" data-bs-target="#pills-mob-netreveal-payment-fraud-47" type="button" role="tab" aria-controls="pills-mob-netreveal-payment-fraud" aria-selected="true"> NetReveal Payment Fraud </button> </li> <li class="nav-item w-full"> <button class="nav-link w-full px-[20px] py-[10px] text-left bg-transparent " id="pills-mob-netreveal-entity-resolution-47" data-color="#0074e8" data-bs-toggle="pill" data-bs-target="#pills-mob-netreveal-entity-resolution-47" type="button" role="tab" aria-controls="pills-mob-netreveal-entity-resolution" aria-selected="true"> NetReveal Entity Resolution </button> </li> <li class="nav-item w-full"> <button class="nav-link w-full px-[20px] py-[10px] text-left bg-transparent " id="pills-mob-sensa-investigation-hub-47" data-color="#0074e8" data-bs-toggle="pill" data-bs-target="#pills-mob-sensa-investigation-hub-47" type="button" role="tab" aria-controls="pills-mob-sensa-investigation-hub" aria-selected="true"> Sensa Investigation Hub </button> </li> </ul> </div> </div> <div class="tab-content"> <div class="tab-pane fade show active" id="pills-mob-netreveal-payment-fraud-47" role="tabpanel" aria-labelledby="pills-mob-netreveal-payment-fraud-47-tab"> <div class="tabpane-inner-content"> <div class="row"> <div class="md:col-span-6 col-span-12"> <div class="flex flex-col justify-between h-full"> <div> <p>Fight back faster and smarter with advanced behavioral fraud detection that significantly reduces losses, keeps your customers safe, and monitors cross-channel activity to keep your entire payment ecosystem protected.</p> </div> <div class="button-block"> <a href="https://www.symphonyai.com/financial-services/payment-fraud/netreveal-payment-fraud/" class="btn btn-primary" title="Learn more"> <span>Learn more</span> </a> </div> </div> </div> <div class="md:col-span-6 col-span-12 pb-0"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/RU_PF_1.png" alt="NetReveal Payment Fraud" /> </div> </div> </div> </div> <div class="tab-pane fade hidden" id="pills-mob-netreveal-entity-resolution-47" role="tabpanel" aria-labelledby="pills-mob-netreveal-entity-resolution-47-tab"> <div class="tabpane-inner-content"> <div class="row"> <div class="md:col-span-6 col-span-12"> <div class="flex flex-col justify-between h-full"> <div> <p>Seamlessly integrate into every NetReveal detection and investigation solution to resolve disconnected data across your AML ecosystem. NetReveal Entity Resolution analyzes and connects diverse records from internal and external data sources, so you achieve a real-world, single-entity view of your customers.</p> <p><span style="font-weight: 400;">SymphonyAI’s NetReveal Entity Resolution is a pre-packaged, out-of-the-box financial crime prevention solution that delivers immediate results. Enable investigators to visualize complex customer networks and surface hidden relationships. Create a single subject for risk investigations and resolve duplicate records in minutes—not hours. </span></p> </div> <div class="button-block"> <a href="https://www.symphonyai.com/financial-services/entity-resolution/" class="btn btn-primary" title="Learn more"> <span>Learn more</span> </a> </div> </div> </div> <div class="md:col-span-6 col-span-12 pb-0"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/RatioUpdate_ER.png" alt="" /> </div> </div> </div> </div> <div class="tab-pane fade hidden" id="pills-mob-sensa-investigation-hub-47" role="tabpanel" aria-labelledby="pills-mob-sensa-investigation-hub-47-tab"> <div class="tabpane-inner-content"> <div class="row"> <div class="md:col-span-6 col-span-12"> <div class="flex flex-col justify-between h-full"> <div> <p>Consolidate your enterprise-wide risk and compliance tech stack with a single platform that grants investigators a holistic view of customer behavior. Sensa Investigation Hub is the financial crime prevention and investigation force multiplier.</p> <p>SymphonyAI’s Sensa Investigation Hub is a next-gen case management system that’s 100% compatible with all third-party detection systems. Partnered with the Sensa Copilot generative AI assistant, payment fraud prevention is accelerated, manual reviews are reduced by 30%, investigator consistency is improved, and anti-money laundering efforts are simplified.</p> </div> <div class="button-block"> <a href="https://www.symphonyai.com/financial-services/sensa-investigation-hub/" class="btn btn-primary" title="Learn more"> <span>Learn more</span> </a> </div> </div> </div> <div class="md:col-span-6 col-span-12 pb-0"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/RatioUpdate_InvHub-1.png" alt="Sensa Investigation Hub" /> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section id="block_61fde0e45c5e7de43dbc030149c57adf" class="section block_AB005 bg-transparent !pb-0"> <div class="container"> <div class="row"> <div class="col-span-12 md:col-span-8"> <div class="block-caption"> <h2 class="heading mb-0 dark:text-sol-white"> Innovative AI—unmatched, expert support for payment fraud detection </h2> </div> </div> </div> <div class="row"> <div class="col-span-12 sm:col-span-6 mb-[48px]"> <div class="block-card"> <lottie-player class="card-icon lottie" src="https://www.symphonyai.com/wp-content/uploads/benefit_icon_06.json" background="transparent" loop autoplay speed="1"></lottie-player> <div class="card-caption"> <h5 class="heading mb-[24px] dark:text-sol-white">Utilize our deep domain knowledge to protect your customers</h5> <div class="text-paragraph sub-heading dark:text-sol-white"><p>With 25+ years of experience developing market-leading payment fraud products, SymphonyAI is a partner to the world’s largest financial institutions.</p> </div> </div> </div> </div> <div class="col-span-12 sm:col-span-6 mb-[48px]"> <div class="block-card"> <lottie-player class="card-icon lottie" src="https://www.symphonyai.com/wp-content/uploads/2023/09/benefit_icon_05-1.json" background="transparent" loop autoplay speed="1"></lottie-player> <div class="card-caption"> <h5 class="heading mb-[24px] dark:text-sol-white">Investigate and understand the full customer lifecycle</h5> <div class="text-paragraph sub-heading dark:text-sol-white"><p>Cover the complete customer lifecycle and integrate your data with a single solution for anti-money laundering efforts and your entire compliance ecosystem.</p> </div> </div> </div> </div> <div class="col-span-12 sm:col-span-6 mb-[48px]"> <div class="block-card"> <lottie-player class="card-icon lottie" src="https://www.symphonyai.com/wp-content/uploads/2023/09/benefit_icon_04.json" background="transparent" loop autoplay speed="1"></lottie-player> <div class="card-caption"> <h5 class="heading mb-[24px] dark:text-sol-white">Transform your capabilities with predictive and generative AI</h5> <div class="text-paragraph sub-heading dark:text-sol-white"><p>Enhance your payment fraud prevention efforts with industry-leading predictive and generative AI, and supervised and unsupervised machine learning.</p> </div> </div> </div> </div> <div class="col-span-12 sm:col-span-6 md:mb-12"> <div class="block-card"> <lottie-player class="card-icon lottie" src="https://www.symphonyai.com/wp-content/uploads/2023/09/benefit_icon_03.json" background="transparent" loop autoplay speed="1"></lottie-player> <div class="card-caption"> <h5 class="heading mb-[24px] dark:text-sol-white">Connect enterprise-wide payment fraud prevention efforts</h5> <div class="text-paragraph sub-heading dark:text-sol-white"><p>Tear down the silos that inhibit investigators with complete, scalable payment fraud and financial crime prevention solutions for your entire organization.</p> </div> </div> </div> </div> </div> </div> </section> <section class="section block_SL002 bg-light-blue"> <div class="container"> <div class="row"> <h2 class="heading-default heading !mb-[40px] col-span-12"> Customer success is our success </h2> </div> <div class="swiper swiper-solutions"> <div class="swiper-wrapper"> <div class="swiper-slide"> <div class="row"> <div class="md:col-span-6 lg:col-span-7 col-span-12 max-md:row-[1_/_1]"> <div class="block-img"> <img decoding="async" class="max-h-[592px] lg:!h-[592px]" src="https://www.symphonyai.com/wp-content/uploads/Inv_Hub_CaseStudy_2.png" alt="Sensa Investigation Hub in action at a Leading European Bank" /> </div> </div> <div class="md:col-span-6 lg:col-span-5 col-span-12 "> <div class="h-full flex flex-col justify-between"> <div class="block-caption"> <h5 class="eyebrow animate-eyebrow1 mb-[20px]">EUROPEAN BANK</h5> <h4 class="heading animate-heading1 mb-[20px]">Leading European bank saves €3.5m per year</h4> <div class="text-paragraph sub-heading animate-text1 [&#038;_p]:!text-[16px] [&#038;_p]:!leading-[22.4px]"><p>A leading bank was looking for a high-scalable case manager to deal with the increasing complexities of global operations and support investigators in efficiently navigating compliance requirements.</p> <p>SymphonyAI’s Sensa Investigation Hub was chosen for its infrastructure and ability to connect and consolidate risk. With a single, subject-centric view for financial crime investigations, it proved to be an invaluable AI assistant for the bank, improving investigation quality and resulting in approximately 20% of effort savings within the first few weeks of use.</p> </div> </div> <div class="animate-btn1 btn-top"> <a href="https://www.symphonyai.com/resources/case-study/financial-services/sensa-investigation-hub-leading-european-bank/" target="" class="btn btn-primary"> <span>Read case study</span> </a> </div> </div> </div> </div> </div> <div class="swiper-slide"> <div class="row"> <div class="md:col-span-6 lg:col-span-7 col-span-12 max-md:row-[1_/_1]"> <div class="block-img"> <img decoding="async" class="max-h-[592px] lg:!h-[592px]" src="https://www.symphonyai.com/wp-content/uploads/PaymentFraud_CaseStudy-e1723219983886.png" alt="" /> </div> </div> <div class="md:col-span-6 lg:col-span-5 col-span-12 "> <div class="h-full flex flex-col justify-between"> <div class="block-caption"> <h5 class="eyebrow animate-eyebrow1 mb-[20px]">U.S. REGIONAL BANK</h5> <h4 class="heading animate-heading1 mb-[20px]">Large Bank Prevents Payment Fraud with SymphonyAI</h4> <div class="text-paragraph sub-heading animate-text1 [&#038;_p]:!text-[16px] [&#038;_p]:!leading-[22.4px]"><p>In the preceding year, a large U.S. regional bank saw a 140% uptick in attempted payment fraud attacks, specifically for wire and SWIFT transactions. The bank needed a solution that protected large payments settled quickly.</p> <p>Upon implementing NetReveal Payment Fraud, financial crime prevention was enabled at the source. The solution provided a safer and faster customer journey. By arming the team with real-time information, they were empowered to identify and counter threats instantaneously.</p> <p>Remarkably, the bank has experienced several ‘no payment fraud loss’ months—an exceptional achievement given the volume of transactions they process.</p> </div> </div> <div class="animate-btn1 btn-top"> <a href="https://www.symphonyai.com/wp-content/uploads/SymphonyAI-Case-Study-A4_WEB.pdf" target="" class="btn btn-primary"> <span>Read case study</span> </a> </div> </div> </div> </div> </div> </div> <div class="swiper-pagination"></div> <div class="swiper-scrollbar"></div> <div class="swiper-nav"> <div class="swiper-button-prev"></div> <div class="swiper-button-next"></div> </div> </div> </div> </section> <section class="section block_LOG002 bg-light-blue !pt-0"> <div class="container"> <div class="row"> <div class="lg:col-span-6 col-span-12 mb-[48px]"> <div class="block-caption"> <h2 class="heading-default heading !mb-[48px]"> Industry awards </h2> <div class="text-paragraph-large"> <a class='btn btn-primary btn-md' href='https://www.symphonyai.com/industry-recognition/' target='_self'>See all awards</a> </div> </div> </div> <div class="lg:col-span-6 col-span-12"> <ul class="block-grid"> <li> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ICA_Award.jpg-1.png" alt="" /> </div> </li> <li> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/RiskTech_Payment-Risk.png" alt="" /> </div> </li> <li> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/Chartis_Logo-1.png" alt="" /> </div> </li> </ul> </div> </div> </div> </section> <section class="section block_SL002 bg-transparent flip-columns"> <div class="container"> <div class="row"> <h2 class="heading-default heading !mb-[40px] col-span-12"> Employ end-to-end financial crime prevention—scalable to your needs </h2> </div> <div class="swiper swiper-solutions"> <div class="swiper-wrapper"> <div class="swiper-slide"> <div class="row"> <div class="md:col-span-6 lg:col-span-7 col-span-12 max-md:row-[1_/_1]"> <div class="block-img"> <img decoding="async" class="max-h-[592px] lg:!h-[592px]" src="https://www.symphonyai.com/wp-content/uploads/RU_ConnectedDetection.svg" alt="" /> </div> </div> <div class="md:col-span-6 lg:col-span-5 col-span-12 order-first"> <div class="h-full flex flex-col justify-between"> <div class="block-caption"> <h4 class="heading animate-heading1 mb-[20px]">Tap into fully-integrated and connected detection</h4> <div class="text-paragraph sub-heading animate-text1 [&#038;_p]:!text-[16px] [&#038;_p]:!leading-[22.4px]"><p>Solidify each aspect of your organization’s anti-money laundering and financial crime prevention efforts. SymphonyAI’s end-to-end solutions for payment fraud ensure investigators are prepared to expeditiously protect your customers—while conserving resources allocated for payment fraud prevention.</p> </div> </div> </div> </div> </div> </div> <div class="swiper-slide"> <div class="row"> <div class="md:col-span-6 lg:col-span-7 col-span-12 max-md:row-[1_/_1]"> <div class="block-img"> <img decoding="async" class="max-h-[592px] lg:!h-[592px]" src="https://www.symphonyai.com/wp-content/uploads/TM_SIH_3-2.png" alt="Adapt to risk wherever it emerges" /> </div> </div> <div class="md:col-span-6 lg:col-span-5 col-span-12 order-first"> <div class="h-full flex flex-col justify-between"> <div class="block-caption"> <h4 class="heading animate-heading1 mb-[20px]">Adapt to risk as it emerges</h4> <div class="text-paragraph sub-heading animate-text1 [&#038;_p]:!text-[16px] [&#038;_p]:!leading-[22.4px]"><p>Expose new financial crime typologies across risk domains with easy-to-understand connected detection. SymphonyAI’s payment fraud solutions show investigators where risk is coming from and how to counteract it. Investigators can update your organization’s rules and AI models with ease—and stay one step ahead of criminals.</p> </div> </div> </div> </div> </div> </div> <div class="swiper-slide"> <div class="row"> <div class="md:col-span-6 lg:col-span-7 col-span-12 max-md:row-[1_/_1]"> <div class="block-img"> <img decoding="async" class="max-h-[592px] lg:!h-[592px]" src="https://www.symphonyai.com/wp-content/uploads/RU_UnifyData.png" alt="" /> </div> </div> <div class="md:col-span-6 lg:col-span-5 col-span-12 order-first"> <div class="h-full flex flex-col justify-between"> <div class="block-caption"> <h4 class="heading animate-heading1 mb-[20px]">Connect fragmented data and siloed teams</h4> <div class="text-paragraph sub-heading animate-text1 [&#038;_p]:!text-[16px] [&#038;_p]:!leading-[22.4px]"><p>Transform your organization’s investigations by connecting once fragmented data and teams. SymphonyAI’s solutions for payment fraud create a single-subject view across all risk domains. Equip your investigators to succeed at financial crime prevention—with remarkable precision and speed.</p> </div> </div> </div> </div> </div> </div> </div> <div class="swiper-pagination"></div> <div class="swiper-scrollbar"></div> <div class="swiper-nav"> <div class="swiper-button-prev"></div> <div class="swiper-button-next"></div> </div> </div> </div> </section> <section class="section block_BN002 bg-light-blue"> <div class="container"> <div class="block-caption"> <h2 class="heading-2 heading !mb-[48px] dark:text-sol-white"> Discover the value of <b>SymphonyAI</b> </h2> <div class="text-paragraph-large !mb-[48px] dark:text-sol-white"><p>Strengthen your ability to prevent payment fraud with AI-driven financial crime prevention solutions—backed by support from strategic experts.</p> </div> <div> <a href="https://www.symphonyai.com/financial-services/get-started/" class="btn btn-primary" title="Get started" target="" > <span>Get started</span> </a> </div> </div> </div> <video id="" class="bg-video" preload="none" muted playsinline loop poster="https://www.symphonyai.com/wp-content/uploads/GettyImages-1455547724-1.png"> <source src="https://player.vimeo.com/progressive_redirect/playback/880747859/rendition/720p/file.mp4?loc=external&#038;signature=06cb6bd460d9a685f2f47c39ccb8ffac36e914aa5a565069eae088645e7085bd" type="video/mp4"> <source src="https://player.vimeo.com/progressive_redirect/playback/880747859/rendition/720p/file.mp4?loc=external&#038;signature=06cb6bd460d9a685f2f47c39ccb8ffac36e914aa5a565069eae088645e7085bd" type="video/mp4" media="all and (max-width: 480px)"> Your browser does not support the video tag. </video> </section> <section class="section block_FR003 bg-transparent"> <div class="container"> <div class="row"> <div class="col-span-12"> <div class="block-caption"> <h1 class="heading-default heading mb-[20px] dark:text-sol-white"> Related resources </h1> <div> </div> </div> </div> <div class="col-span-12"> <div class="resource-wrapper"> <div class="highlight auto"> <div class="resource-tile-new"> <a class="resource-link" target="_self" href="https://www.symphonyai.com/resources/blog/financial-services/name-screening/">&nbsp;</a> <div class="resource-thumbnail" style='background-image: url(https://www.symphonyai.com/wp-content/uploads/Modernizing-name-screening-how-to-reduce-false-positives-with-scalable-AI.png)'> <div class="flex items-center justify-between pb-[24px]"> <span class="date text-lg uppercase text-sol-white">2.14.2025</span> <span class="type text-sm uppercase font-semibold text-sol-white"> Blog </span> </div> <p class="resource-title text-5 mb-[16px] text-sol-white font-semibold"> Modernizing name screening: how to reduce false positives with scalable AI </p> </div> <div class="content-wrapper"> <div class="bottom-content flex w-full justify-between"> <div class="heading-link labels-group"> <span class="font-bold text-lg !text-sol-charcoal"> <i style="background-color: #0074e8"></i> Financial Services </span> </div> <div class="flex items-center justify-end"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewBox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </div> </div> </div> <div class="resource-list-new w-full grid lg:grid-cols-2 "> <div class="resource-tile-new"> <a class="resource-link" target="_self" href="https://www.symphonyai.com/resources/blog/financial-services/kyc-software-vs-cdd/">&nbsp;</a> <div class="resource-thumbnail" style='background-image: url(https://www.symphonyai.com/wp-content/uploads/KYC-Software-vs-CDD-Whats-the-difference.png)'> <div class="flex items-center justify-between pb-[24px]"> <span class="date text-lg uppercase text-sol-white">2.5.2025</span> <span class="type text-sm uppercase font-semibold text-sol-white"> Blog </span> </div> <p class="resource-title text-5 mb-[16px] text-sol-white font-semibold"> KYC Software vs CDD: What&#8217;s the difference? 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Here are some of the most common.</p> </div> </div> <div class="md:col-span-6 lg:col-start-7 lg:col-end-13 col-span-12 lg:mt-0 mt-[15px]"> <div class="faq" id="accordion-340587862"> <div id="accordion-container-340587862-1"> <div class="accordion" id="accordion-340587862-1"> <div class="accordion-item bg-sol-white px-[20px] mb-3"> <h2 class="accordion-header"> <button class="accordion-button !pr-[20px] collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#accordion-item-340587862-1" aria-expanded="false" aria-controls="accordion-item-340587862-1"> What does SymphonyAI offer for payment fraud prevention? </button> </h2> <div id="accordion-item-340587862-1" class="accordion-collapse collapse" data-bs-parent="#accordion-340587862-1"> <div class="accordion-body"> <div class="accordion-description"><p>SymphonyAI provides AI-powered payment fraud prevention solutions designed to detect and stop fraud in real-time, protecting financial institutions from losses associated with account takeovers, scams, and unauthorized transactions.</p> </div> </div> </div> </div> <div class="accordion-item bg-sol-white px-[20px] mb-3"> <h2 class="accordion-header"> <button class="accordion-button !pr-[20px] collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#accordion-item-340587862-2" aria-expanded="false" aria-controls="accordion-item-340587862-2"> How does SymphonyAI’s payment fraud software improve fraud detection? </button> </h2> <div id="accordion-item-340587862-2" class="accordion-collapse collapse" data-bs-parent="#accordion-340587862-1"> <div class="accordion-body"> <div class="accordion-description"><p>The platform uses AI to increase payment fraud detection by 50% while reducing false positives by 55%, ensuring quicker and more accurate identification of fraudulent activities.</p> </div> </div> </div> </div> <div class="accordion-item bg-sol-white px-[20px] mb-3"> <h2 class="accordion-header"> <button class="accordion-button !pr-[20px] collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#accordion-item-340587862-3" aria-expanded="false" aria-controls="accordion-item-340587862-3"> How does SymphonyAI’s payment fraud software improve fraud detection? </button> </h2> <div id="accordion-item-340587862-3" class="accordion-collapse collapse" data-bs-parent="#accordion-340587862-1"> <div class="accordion-body"> <div class="accordion-description"><p>The platform uses AI to increase payment fraud detection by 50% while reducing false positives by 55%, ensuring quicker and more accurate identification of fraudulent activities.</p> </div> </div> </div> </div> <div class="accordion-item bg-sol-white px-[20px] mb-3"> <h2 class="accordion-header"> <button class="accordion-button !pr-[20px] collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#accordion-item-340587862-4" aria-expanded="false" aria-controls="accordion-item-340587862-4"> What fraud scenarios does SymphonyAI’s solution cover? </button> </h2> <div id="accordion-item-340587862-4" class="accordion-collapse collapse" data-bs-parent="#accordion-340587862-1"> <div class="accordion-body"> <div class="accordion-description"><p>SymphonyAI’s out-of-the-box models cover 45+ fraud scenarios, including romance scams, account takeovers, and money mule schemes, allowing institutions to counter diverse types of fraud.</p> </div> </div> </div> </div> <div class="accordion-item bg-sol-white px-[20px] mb-3"> <h2 class="accordion-header"> <button class="accordion-button !pr-[20px] collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#accordion-item-340587862-5" aria-expanded="false" aria-controls="accordion-item-340587862-5"> Can SymphonyAI’s payment fraud solution handle high transaction volumes? </button> </h2> <div id="accordion-item-340587862-5" class="accordion-collapse collapse" data-bs-parent="#accordion-340587862-1"> <div class="accordion-body"> <div class="accordion-description"><p>Yes, SymphonyAI’s solution supports real-time transaction screening with detection and scoring latency under 50 milliseconds, making it suitable for handling large transaction volumes effectively.</p> </div> </div> </div> </div> <div class="accordion-item bg-sol-white px-[20px] mb-3"> <h2 class="accordion-header"> <button class="accordion-button !pr-[20px] collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#accordion-item-340587862-6" aria-expanded="false" aria-controls="accordion-item-340587862-6"> What results have clients achieved using SymphonyAI’s payment fraud solutions? </button> </h2> <div id="accordion-item-340587862-6" class="accordion-collapse collapse" data-bs-parent="#accordion-340587862-1"> <div class="accordion-body"> <div class="accordion-description"><p>Clients have reported significant improvements, such as a U.S. regional bank that <a href="https://www.symphonyai.com/resources/case-study/financial-services/u-s-regional-bank-symphonyai-safeguard-customers/">reduced payment fraud losses to zero</a> for several months despite a 140% increase in fraud attempts.</p> </div> </div> </div> </div> <div class="accordion-item bg-sol-white px-[20px] mb-3"> <h2 class="accordion-header"> <button class="accordion-button !pr-[20px] collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#accordion-item-340587862-7" aria-expanded="false" aria-controls="accordion-item-340587862-7"> How does SymphonyAI support compliance with regulations? </button> </h2> <div id="accordion-item-340587862-7" class="accordion-collapse collapse" data-bs-parent="#accordion-340587862-1"> <div class="accordion-body"> <div class="accordion-description"><p>SymphonyAI’s payment fraud solution includes simplified workflows, dynamic risk assessment, and real-time reporting, helping institutions meet regulatory mandates with greater ease and accuracy.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <script> document.addEventListener("DOMContentLoaded", function () { // Select all accordion buttons and images const accordionButtons_340587862 = document.querySelectorAll(".block_AB019 #accordion-340587862 .accordion-button"); const images_340587862 = document.querySelectorAll(".block_AB019 #accordion-340587862 #accordion-asset-group .asset-item"); var autoPlayTimeout_340587862 = setTimeout(openNextAccordion_340587862, 8000); clearTimeout(autoPlayTimeout_340587862); let currentAccordionIndex_340587862 = 0; // Initially set to 0 function openAccordion_340587862(index) { // Hide the current image if it exists if (images_340587862[currentAccordionIndex_340587862]) { images_340587862[currentAccordionIndex_340587862].style.display = "none"; } // Update the current index currentAccordionIndex_340587862 = index; // Get the current element in the accordion const currentElement = images_340587862[currentAccordionIndex_340587862]; if (currentElement) { // Check if there's a video container const videoContainer_340587862 = currentElement.querySelector('.video-container'); if (videoContainer_340587862 != null && videoContainer_340587862.paused) { videoContainer_340587862.play(); } // Check if there's an embedded video container const videoEmbedContainer_340587862 = currentElement.querySelector('.video-embed-container'); if (videoEmbedContainer_340587862 != null) { videoEmbedContainer_340587862.style.display = "block"; } // Show the selected image currentElement.style.display = "block"; } // Simulate a click on the accordion button to trigger Bootstrap animation jQuery("#accordion-340587862 #accordion-item-340587862-" + (currentAccordionIndex_340587862 + 1)).collapse('show'); } // Function to open the next accordion function openNextAccordion_340587862() { const nextIndex_340587862 = (currentAccordionIndex_340587862 + 1) % accordionButtons_340587862.length; } // Add click event listeners to accordion buttons accordionButtons_340587862.forEach((button, index) => { button.addEventListener("click", () => { clearTimeout(autoPlayTimeout_340587862); openAccordion_340587862(index); accordionButtons_340587862[index].classList.add('open'); }); }); // Function to handle intersection of sections function handleIntersection_ab019_340587862(entries_ab019, observer_ab019) { entries_ab019.forEach((entry_ab019) => { if (entry_ab019.isIntersecting) { // Section is in the viewport, play the video inside this section observer_ab019.unobserve(entry_ab019.target); } }); } // Options for intersection observation const options_ab019_340587862 = { root: null, // Use the viewport as the root element rootMargin: '0px', // Additional margin around the viewport threshold: 0.1, // Visibility threshold (10%) }; // Create an IntersectionObserver instance const observer_ab019_340587862 = new IntersectionObserver(handleIntersection_ab019_340587862, options_ab019_340587862); // Observe all sections with the class .block_AB019 const videoSections_ab019_340587862 = document.querySelectorAll('.block_AB019 #accordion-340587862'); videoSections_ab019_340587862.forEach((videoSection_ab019) => { observer_ab019_340587862.observe(videoSection_ab019); }); }); </script> </main> <script nitro-exclude> document.cookie = 'nitroCachedPage=' + (!window.NITROPACK_STATE ? 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