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data-io-article-url="https://www.the-express.com/news/us-news/151144/amazon-robot-ai-facility-technology"> <header class="clearfix"><h1>Inside Amazon warehouse where robots have taken over and cry at humans - but they're loved</h1><h3>Amazon has entered an exciting new frontier with a huge deployment of robotics and AI technologies - but what do their human colleagues think?</h3><div class="panel new"><div class="publish-info"><div class="before-main-author"></div><div class="author main-author"> By <a href="/journalist/123390/Kyle-Osullivan" ><span>Kyle Osullivan</span></a></div><div class="dates"> <time datetime="2024-10-17T22:05:00Z"> <span>18:05 ET, Thu, Oct 17, 2024</span> </time> <time datetime="2024-10-18T18:41:23Z"> | UPDATED: <span>14:41 ET, Fri, Oct 18, 2024</span> </time></div></div><div class="sharebar"> <span class="facebook share-item" title="Share on Facebook" data-provider="facebook" > </span> <span class="twitter share-item" title="Share on Twitter" data-provider="twitter" > </span> <span class="reddit share-item" title="Share on Reddit" data-provider="reddit" > </span> <span class="linkedin share-item" title="Share on LinkedIn" data-provider="linkedin" > </span> <span class="pinterest share-item" title="Share on Pinterest" data-provider="pinterest" > </span> <span class="copylink share-item" title="Copy link" data-provider="copylink" > <i class="link-copied" data-link-copied>Link copied</i> </span> <span class="bookmark share-item" data-bookmark="0" data-article-id="151144" data-article-headline="Inside Amazon warehouse where robots have taken over and cry at humans - but they're loved" data-article-url="https://www.the-express.com/news/us-news/151144/amazon-robot-ai-facility-technology" data-article-image="https://cdn-images.the-express.com/img/dynamic/10/285x169/151144_1.jpg"> <span data-bookmark-text>Bookmark</span> <svg width="28" height="28" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" data-bookmark-icon> <path d="M17 3H7C5.9 3 5 3.9 5 5V21L12 18L19 21V5C19 3.9 18.1 3 17 3Z" fill="rgba(0,0,0,0)"></path> <path d="M17 3H7C5.9 3 5 3.9 5 5V21L12 18L19 21V5C19 3.9 18.1 3 17 3ZM17 18L12 15.82L7 18V5H17V18Z" fill="#D8021E"></path> </svg> </span></div><div id="remixd-audio-player" data-lazy-function="audioPlayer"></div></div> </header><div class="ctx_content p402_premium" data-type="article-body"><div class="clearfix hR new-style"><div class="jw-player-container"><h3 class="jw-player-title">Amazon Robotics Acceleration shown working in warehouse</h3><div class="jw-player-wrapper mod-video" data-autoplay><div id="botr_mS09NopC_E9ayrkSY_div_1" class="jw-player-express" data-autoplay data-video-id="mS09NopC" data-video-title="Amazon Robotics Acceleration shown working in warehouse"><div class="jw-loading" style="padding-top: 56.25%;"></div></div><div class="jw-player-placeholder"><div style="padding-top: 56.25%;"></div><div class="jw-preview" id="jw-preview-mS09NopC" data-src="https://assets-jpcust.jwpsrv.com/thumbnails/ng8hxsr6-640.jpg"></div><div class="jw-controls-backdrop jw-reset"></div><div class="jw-controls"> <svg xmlns="http://www.w3.org/2000/svg" class="jw-svg-icon jw-svg-icon-play" viewbox="0 0 240 240" focusable="false"> <path d="M62.8,199.5c-1,0.8-2.4,0.6-3.3-0.4c-0.4-0.5-0.6-1.1-0.5-1.8V42.6c-0.2-1.3,0.7-2.4,1.9-2.6c0.7-0.1,1.3,0.1,1.9,0.4l154.7,77.7c2.1,1.1,2.1,2.8,0,3.8L62.8,199.5z"></path> </svg></div></div></div></div><div class="text-description"><p><a data-link-tracking="InArticle|Link" title="Amazon" href="/latest/amazon">Amazon</a> warehouses have been taken over by robots with eyes than can yell at humans - and now they're treated as coworkers.</p><p data-mce-linkchecker-status="valid"><a data-link-tracking="InArticle|Link" href="/tech/tech-news/146916/robots-in-homes-five-to-ten-years-humanoids">Robot humaoids will be coming into the home</a> in five to 10 years and <a data-link-tracking="InArticle|Link" href="/news/us-news/133690/us-army-robots-front-soldiers">US army generals want to use robots on the frontlines,</a> but they've already taken over Amazon's fulfillment center in Nashville, Tennessee.</p><p>Amazon has entered an exciting new frontier with the largest advancement in robotics and AI technologies deployed in the operation's history, with employees working alongside a growing fleet of robotic systems seamlessly in a way that wasn't possible until now.</p><div class="fr-container" data-after-idx="3"><div align="center" data-freestar-ad="__336x280 __500x250" id="the-express_fs_articles_incontent-1" class="fr-incontent"> <script data-cfasync="false">freestar.config.enabled_slots.push({placementName:"the-express_fs_articles_incontent",slotId:"the-express_fs_articles_incontent-1"})</script> </div></div><ul><li><strong><a data-link-tracking="InArticle|Link" href="/news/world-news/151992/china-aquarium-whale-shark-robot-Xiaomeisha-Ocean-World" target="_blank" data-name="Chinese aquarium slammed for putting robot shark in tank instead of real thing ">Chinese aquarium slammed for putting robot shark in tank instead of real thing</a></strong></li><li><strong><a data-link-tracking="InArticle|Link" href="/news/world-news/152066/ryuta-watanabe-aspiring-god-marriage-plans-have-54-kids-his-four-wives-two-girlfriends" target="_blank" data-name="'God of marriage' plans to have 54 kids with his four wives and two girlfriends">'God of marriage' plans to have 54 kids with his four wives and two girlfriends</a></strong></li><li><strong><a data-link-tracking="InArticle|Link" href="/news/us-news/151915/california-police-tesla-patrol-cars-unusable" target="_blank" data-name="California police struggle with 'unusable' Tesla patrol cars after going green">California police struggle with 'unusable' Tesla patrol cars after going green</a></strong></li><li><strong><a data-link-tracking="InArticle|Link" href="/news/us-news/150331/nuclear-war-map-ww3-cold-war" target="_blank" data-name="Terrifying nuclear map shows areas where 75% would die if WW3 broke out">Terrifying nuclear map shows areas where 75% would die if WW3 broke out</a></strong></li></ul><p>Walking into the 3.5m square foot Nashville facility is like something out of a movie, with the remarkable Proteus robot whizzing around at your feet.</p><p>"Proteus is just so darn cute," says Julie Mitchell, Director at Amazon Robotics, who put to bed any fears that the "loveable" yet slightly creepy-looking autonomous mobile robot will one day try to take over the world.</p><div id="taboola-ad"></div><p>She explained: "You'll notice the eyes move. Proteus will tell you where it's planning to go based on the signals it's giving you. It will shift its eyes. The trust and the collaboration has been there since day one."</p></div><div class="photo changeSpace"><p class="withoutCaption"><picture><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266173.avif?r=1729276878811" media="screen and (min-width:10000px)"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266173.webp?r=1729276878811" media="screen and (min-width:10000px)"><source type="image/jpeg" srcset="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266173.jpg?r=1729276878811" media="screen and (min-width:10000px)"><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/674x400/secondary/266173.avif?r=1729276878811" media="screen and (min-width:100000px)"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/674x400/secondary/266173.webp?r=1729276878811" media="screen and (min-width:100000px)"><source type="image/jpeg" srcset="https://cdn-images.the-express.com/img/dynamic/10/674x400/secondary/266173.jpg?r=1729276878811" media="screen and (min-width:100000px)"><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/940x/secondary/266173.avif?r=1729276878811" media="screen and (min-width:1200px)"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/940x/secondary/266173.webp?r=1729276878811" media="screen and (min-width:1200px)"><source type="image/jpeg" srcset="https://cdn-images.the-express.com/img/dynamic/10/940x/secondary/266173.jpg?r=1729276878811" media="screen and (min-width:1200px)"><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/590x/secondary/266173.avif?r=1729276878811" media="screen"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/590x/secondary/266173.webp?r=1729276878811" media="screen"><img src="https://cdn-images.the-express.com/img/dynamic/10/590x/secondary/266173.jpg?r=1729276878811" class="zoomEnabled" data-img="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266173.jpg?r=1729276878811" alt="Amazon's Proteus robot moves around by itself" title="Amazon's Proteus robot moves around by itself" width="590" height="350" loading="lazy"></picture></p><span class="newsCaption">Amazon's Proteus robot safely moves around human employees <span class="caption">(Image: Amazon)</span><span class="magnifier" data-img="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266173.jpg?r=1729276878811"></span></span></div><div class="text-description"><p>Proteus will go and charge itself when it's running out of juice, taking just eight minutes to be back navigating carts of packages weighing up to 880lb so they can be loaded into trucks.</p><p>If humans get in its way, Proteus is courteous enough to stop but does start making loud noises and it's green mouth turns red.</p><p>"When you hear 150 robots all day long, what's going to be an acceptable noise. We did a lot of studies and field testing," said Mitchell.</p><div class="fr-container" data-after-idx="10"><div align="center" data-freestar-ad="__336x280 __500x250" id="the-express_fs_articles_incontent-2" class="fr-incontent"> <script data-cfasync="false">freestar.config.enabled_slots.push({placementName:"the-express_fs_articles_incontent",slotId:"the-express_fs_articles_incontent-2"})</script> </div></div><p>"What you hear today is not a grating noise, it's an inviting noise. That was on purpose.</p><p>"We wanted to make Proteus loveable and the feature face, the eyes that we put on it, the noises that it makes, was all purposefully designed to make it loveable."</p><p>With Proteus doing the heavy lifting, human workers have a "less taxing job" and can spend time on problem solving work.</p></div><div class="photo changeSpace"><p class="withoutCaption"><picture><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266177.avif?r=1729276878823" media="screen and (min-width:10000px)"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266177.webp?r=1729276878823" media="screen and (min-width:10000px)"><source type="image/jpeg" srcset="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266177.jpg?r=1729276878823" media="screen and (min-width:10000px)"><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/674x400/secondary/266177.avif?r=1729276878823" media="screen and (min-width:100000px)"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/674x400/secondary/266177.webp?r=1729276878823" media="screen and (min-width:100000px)"><source type="image/jpeg" srcset="https://cdn-images.the-express.com/img/dynamic/10/674x400/secondary/266177.jpg?r=1729276878823" media="screen and (min-width:100000px)"><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/940x/secondary/266177.avif?r=1729276878823" media="screen and (min-width:1200px)"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/940x/secondary/266177.webp?r=1729276878823" media="screen and (min-width:1200px)"><source type="image/jpeg" srcset="https://cdn-images.the-express.com/img/dynamic/10/940x/secondary/266177.jpg?r=1729276878823" media="screen and (min-width:1200px)"><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/590x/secondary/266177.avif?r=1729276878823" media="screen"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/590x/secondary/266177.webp?r=1729276878823" media="screen"><img src="https://cdn-images.the-express.com/img/dynamic/10/590x/secondary/266177.jpg?r=1729276878823" class="zoomEnabled" data-img="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266177.jpg?r=1729276878823" alt="Proteus" title="Proteus" width="590" height="393" loading="lazy"></picture></p><span class="newsCaption">Proteus is able to move across the floor by itself <span class="caption">(Image: Amazon)</span><span class="magnifier" data-img="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266177.jpg?r=1729276878823"></span></span></div><div class="text-description"><p>In it's two-year history, there have not been any safety incidents - and the giant green Roomba-lookalike is "not capable of going rogue" because it is simply task-based.</p><div class="fr-container" data-after-idx="15"><div align="center" data-freestar-ad="__336x280 __500x250" id="the-express_fs_articles_incontent-3" class="fr-incontent"> <script data-cfasync="false">freestar.config.enabled_slots.push({placementName:"the-express_fs_articles_incontent",slotId:"the-express_fs_articles_incontent-3"})</script> </div></div><p>Elsewhere in the facility there is a small army of various robotic arms that bring items to employees at ergonomic workstations which are kept safely in special zones.</p><p>Sparrow can pick up and move o ver 200 million unique products of all different shapes, sizes, and weights to send to employees to be packaged.</p><p>While Cardinal uses advanced AI to select packages and "knows how to stack like some of the best Tetris players," according to Udit Madan, Vice President, Worldwide Operations.</p><p>The results are clear to see, with Amazon reporting a 25 per cent reduction in the cost of getting items to customers, but will humans be completely replaced?</p><div class="fr-container" data-after-idx="20"><div align="center" data-freestar-ad="__336x280 __500x250" id="the-express_fs_articles_incontent-4" class="fr-incontent"> <script data-cfasync="false">freestar.config.enabled_slots.push({placementName:"the-express_fs_articles_incontent",slotId:"the-express_fs_articles_incontent-4"})</script> </div></div><p><strong><a data-link-tracking="InArticle|Link" href="/lifestyle/shopping/151058/amazon-fire-tv-stick-now-50-off-for-prime-day-save-extra-20-trade-in" target="_blank">Amazon Fire TV Stick now 50% off for Prime Day - save extra 20% with trade-in</a></strong></p><p><strong><a data-link-tracking="InArticle|Link" href="/lifestyle/shopping/151001/amazon-s-easysleep-sound-machine-year-long-review-20-sleep-savior" target="_blank">'My experience with this $20 sound machine now on sale for Prime Day'</a></strong></p><p><strong><a data-link-tracking="InArticle|Link" href="/lifestyle/shopping/150897/water-flosser-prime-day-sale" target="_blank">My dentist-approved water flosser is a total game-changer and now under $25</a></strong></p><div class="fr-container" data-after-idx="25"><div align="center" data-freestar-ad="__336x280 __500x250" id="the-express_fs_articles_incontent-5" class="fr-incontent"> <script data-cfasync="false">freestar.config.enabled_slots.push({placementName:"the-express_fs_articles_incontent",slotId:"the-express_fs_articles_incontent-5"})</script> </div></div></div><div class="photo changeSpace"><p class="withoutCaption"><picture><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266176.avif?r=1729276878835" media="screen and (min-width:10000px)"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266176.webp?r=1729276878835" media="screen and (min-width:10000px)"><source type="image/jpeg" srcset="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266176.jpg?r=1729276878835" media="screen and (min-width:10000px)"><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/674x400/secondary/266176.avif?r=1729276878835" media="screen and (min-width:100000px)"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/674x400/secondary/266176.webp?r=1729276878835" media="screen and (min-width:100000px)"><source type="image/jpeg" srcset="https://cdn-images.the-express.com/img/dynamic/10/674x400/secondary/266176.jpg?r=1729276878835" media="screen and (min-width:100000px)"><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/940x/secondary/266176.avif?r=1729276878835" media="screen and (min-width:1200px)"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/940x/secondary/266176.webp?r=1729276878835" media="screen and (min-width:1200px)"><source type="image/jpeg" srcset="https://cdn-images.the-express.com/img/dynamic/10/940x/secondary/266176.jpg?r=1729276878835" media="screen and (min-width:1200px)"><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/590x/secondary/266176.avif?r=1729276878835" media="screen"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/590x/secondary/266176.webp?r=1729276878835" media="screen"><img src="https://cdn-images.the-express.com/img/dynamic/10/590x/secondary/266176.jpg?r=1729276878835" class="zoomEnabled" data-img="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266176.jpg?r=1729276878835" alt="Sparrow is a robotic arm" title="Sparrow is a robotic arm" width="590" height="393" loading="lazy"></picture></p><span class="newsCaption">Sparrow can detect, select and handle individual products <span class="caption">(Image: Amazon)</span><span class="magnifier" data-img="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266176.jpg?r=1729276878835"></span></span></div><div class="text-description"><p>"Automating doesn't mean there's little humans. It's a system that needs our employees to support it," explained Mitchell.</p><p>"There's always hiccups and things that will go wrong. This is the real world. We always need the support of our employees to keep the systems running and keep this uptide of robotics."</p><div class="fr-container" data-after-idx="30"><div align="center" data-freestar-ad="__336x280 __500x250" id="the-express_fs_articles_incontent-6" class="fr-incontent"> <script data-cfasync="false">freestar.config.enabled_slots.push({placementName:"the-express_fs_articles_incontent",slotId:"the-express_fs_articles_incontent-6"})</script> </div></div><p>She added that it's "super fast and easy" to train people to repair their robots - and doesn't require a technical degree.</p><p>Amazon expect their sites to meaningfully build on the over 30% improvements in safety by improving the ergonomics and reducing the amount of heavy lifting across these facilities.</p><p>Their latest and largest next-generation fulfillment center, located in Shreveport, Louisiana, turns the robotic dial up even further.</p><div class="fr-container" data-after-idx="35"><div align="center" data-freestar-ad="__336x280 __500x250" id="the-express_fs_articles_incontent-7" class="fr-incontent"> <script data-cfasync="false">freestar.config.enabled_slots.push({placementName:"the-express_fs_articles_incontent",slotId:"the-express_fs_articles_incontent-7"})</script> </div></div></div><div class="photo changeSpace"><p class="withoutCaption"><picture><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266175.avif?r=1729276878846" media="screen and (min-width:10000px)"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266175.webp?r=1729276878846" media="screen and (min-width:10000px)"><source type="image/jpeg" srcset="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266175.jpg?r=1729276878846" media="screen and (min-width:10000px)"><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/674x400/secondary/266175.avif?r=1729276878846" media="screen and (min-width:100000px)"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/674x400/secondary/266175.webp?r=1729276878846" media="screen and (min-width:100000px)"><source type="image/jpeg" srcset="https://cdn-images.the-express.com/img/dynamic/10/674x400/secondary/266175.jpg?r=1729276878846" media="screen and (min-width:100000px)"><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/940x/secondary/266175.avif?r=1729276878846" media="screen and (min-width:1200px)"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/940x/secondary/266175.webp?r=1729276878846" media="screen and (min-width:1200px)"><source type="image/jpeg" srcset="https://cdn-images.the-express.com/img/dynamic/10/940x/secondary/266175.jpg?r=1729276878846" media="screen and (min-width:1200px)"><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/590x/secondary/266175.avif?r=1729276878846" media="screen"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/590x/secondary/266175.webp?r=1729276878846" media="screen"><img src="https://cdn-images.the-express.com/img/dynamic/10/590x/secondary/266175.jpg?r=1729276878846" class="zoomEnabled" data-img="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266175.jpg?r=1729276878846" alt="Cardinal stacking packages" title="Cardinal stacking packages" width="590" height="393" loading="lazy"></picture></p><span class="newsCaption">Cardinal stacks packages like a Tetris player <span class="caption">(Image: Amazon)</span><span class="magnifier" data-img="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266175.jpg?r=1729276878846"></span></span></div><div class="text-description"><p>Spanning five floors and more than 3 million square feet, equivalent to 55 football fields, The Louisiana site will feature all of the previously mentioned robotics as well as Sequoia.</p><p>The state-of-the-art multilevel containerized inventory system can hold more than 30 million items - and will employ a staggering 2,500 human employees.</p><p>Critics have accused Amazon of taking away jobs from workers and there is some concern about things going wrong when humans collaborate directly with robots.</p><p>But Ben Armstrong, executive director and a research scientist at MIT, believes employers should not be attempting to minimize anxiety.</p><div class="fr-container" data-after-idx="40"><div align="center" data-freestar-ad="__336x280 __500x250" id="the-express_fs_articles_incontent-8" class="fr-incontent"> <script data-cfasync="false">freestar.config.enabled_slots.push({placementName:"the-express_fs_articles_incontent",slotId:"the-express_fs_articles_incontent-8"})</script> </div></div></div><div class="box two-related-articles clear top-articles-container" data-lazy-function="toparticles"> <header><h3>Trending</h3> </header><ul class="top-articles"></ul></div> <script>window.topArticlesScript="https://cdn-images.the-express.com/js/dist/article-top-articles20241119.min.js"</script> <div class="photo changeSpace"><p class="withoutCaption"><picture><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266182.avif?r=1729276878859" media="screen and (min-width:10000px)"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266182.webp?r=1729276878859" media="screen and (min-width:10000px)"><source type="image/jpeg" srcset="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266182.jpg?r=1729276878859" media="screen and (min-width:10000px)"><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/674x400/secondary/266182.avif?r=1729276878859" media="screen and (min-width:100000px)"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/674x400/secondary/266182.webp?r=1729276878859" media="screen and (min-width:100000px)"><source type="image/jpeg" srcset="https://cdn-images.the-express.com/img/dynamic/10/674x400/secondary/266182.jpg?r=1729276878859" media="screen and (min-width:100000px)"><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/940x/secondary/266182.avif?r=1729276878859" media="screen and (min-width:1200px)"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/940x/secondary/266182.webp?r=1729276878859" media="screen and (min-width:1200px)"><source type="image/jpeg" srcset="https://cdn-images.the-express.com/img/dynamic/10/940x/secondary/266182.jpg?r=1729276878859" media="screen and (min-width:1200px)"><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/590x/secondary/266182.avif?r=1729276878859" media="screen"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/590x/secondary/266182.webp?r=1729276878859" media="screen"><img src="https://cdn-images.the-express.com/img/dynamic/10/590x/secondary/266182.jpg?r=1729276878859" class="zoomEnabled" data-img="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266182.jpg?r=1729276878859" alt="Humans and robots are working side by side" title="Humans and robots are working side by side" width="590" height="393" loading="lazy"></picture></p><span class="newsCaption">Humans and robots are working side by side <span class="caption">(Image: Amazon)</span><span class="magnifier" data-img="https://cdn-images.the-express.com/img/dynamic/10/1200x712/secondary/266182.jpg?r=1729276878859"></span></span></div><div class="text-description"><p>"I think the main goal is to calibrate trust so you shouldn't not trust automation and technology at all, or else you're not going to use it effectively.</p><p>"But you also shouldn鈥檛 over-trust it. You shouldn't be sure that automation is going to give you the right result you need to. It's more like the human-machine partnership, where you still need to be using your skills, vigilance, etc."</p><div class="fr-container" data-after-idx="45"><div align="center" data-freestar-ad="__336x280 __500x250" id="the-express_fs_articles_incontent-9" class="fr-incontent"> <script data-cfasync="false">freestar.config.enabled_slots.push({placementName:"the-express_fs_articles_incontent",slotId:"the-express_fs_articles_incontent-9"})</script> </div></div><p>While the benefits for workers are there, Amazon's ultimate goal is to pass the savings onto customers.</p><p>Amazon states: "As we continue to accelerate how we use AI and robotics to reimagine logistics, we believe the scale and impact of our innovation will only grow. The future of our work begins now."</p><div class="fr-container" data-after-idx="47"><div align="center" data-freestar-ad="__336x280 __500x250" id="the-express_fs_articles_incontent-10" class="fr-incontent"> <script data-cfasync="false">freestar.config.enabled_slots.push({placementName:"the-express_fs_articles_incontent",slotId:"the-express_fs_articles_incontent-10"})</script> </div></div></div></div></div> </article><div class="article-elements"><div class="box related-articles clear"> <header><h3>Related articles</h3> </header><ul><li class="relatedarticleslistitem"> <var></var> <a data-link-tracking="InArticle|Rec|RelatedArticles|index1|textOnly" href="/news/world-news/137217/china-space-weapons-nuclear-satellites-robots" data-long-headline="China rapidly developing space weapons with nukes, 'kamikaze satellites' and robots" data-short-headline="China rapidly developing space weapons with nukes and hidden robots"> China rapidly developing space weapons with nukes and hidden robots 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3ZM17 18L12 15.82L7 18V5H17V18Z" fill="#FFFFFF"></path> </svg> </span></div> <span class="rh-header">Listeria outbreak: Baby killed and nine hospitalized after eating contaminated meat</span> </a></div><div data-post-id="155491" class="new short newmftp" data-short-story="155491" data-vr-contentbox=""> <a href="/news/us-news/155491/railway-killer-sole-survivor-story" title="Only known survivor of sick serial killer Railway Killer tells her chilling tale of escape" class="clearfix " data-link-tracking="rhs|MoreIn|US News|title|index4"><div class="lazy-container"> <picture><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/183x122/155491_1.avif"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/183x122/155491_1.webp"><img src="https://cdn-images.the-express.com/img/dynamic/10/183x122/155491_1.jpg" alt="railway killer sole survivor story" title="railway killer sole survivor story" width="183" height="122" 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data-vr-contentbox=""> <a href="/news/us-news/155398/ancient-aztec-death-whistle-discovered" title="The ancient Aztec 'death whistle' with chilling sound discovered by archaeologists" class="clearfix " data-link-tracking="rhs|MoreIn|US News|title|index5"><div class="lazy-container"> <picture><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/183x122/155398_1.avif"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/183x122/155398_1.webp"><img src="https://cdn-images.the-express.com/img/dynamic/10/183x122/155398_1.jpg" alt="ancient aztec death whistle discovered" title="ancient aztec death whistle discovered" width="183" height="122" loading="lazy"></picture> <span class="bookmark-icon" data-bookmark="0" data-article-id="155398" data-article-headline="The ancient Aztec 'death whistle' with chilling sound discovered by archaeologists" 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Ochoa" title="mexican drug cartel leader arrested Cristian Fernando Gutierrez Ochoa" width="183" height="122" loading="lazy"></picture> <span class="bookmark-icon" data-bookmark="0" data-article-id="155538" data-article-headline="Mexican drug cartel leader arrested in California after faking his own death" data-article-url="https://www.the-express.com/news/us-news/155538/mexican-drug-cartel-leader-arrested-Cristian-Fernando-Gutierrez-Ochoa" data-article-image="https://cdn-images.the-express.com/img/dynamic/10/285x169/155538_1.jpg" > <svg width="25" height="25" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" data-bookmark-icon> <path d="M17 3H7C5.9 3 5 3.9 5 5V21L12 18L19 21V5C19 3.9 18.1 3 17 3Z" fill="rgba(0,0,0,0)"></path> <path d="M17 3H7C5.9 3 5 3.9 5 5V21L12 18L19 21V5C19 3.9 18.1 3 17 3ZM17 18L12 15.82L7 18V5H17V18Z" fill="#FFFFFF"></path> </svg> </span></div> <span class="rh-header">Mexican drug cartel leader arrested in California after faking his own death</span> </a></div><div data-post-id="155533" class="new short newmftp" data-short-story="155533" data-vr-contentbox=""> <a href="/news/us-news/155533/carey-dale-grayson-final-meal-nitrogen-gas-execution-alabama" title="Carey Dale Grayson's final meal and chilling gestures before nitrogen gas execution" class="clearfix " data-link-tracking="rhs|MoreIn|US News|title|index4"><div class="lazy-container"> <picture><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/183x122/155533_1.avif"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/183x122/155533_1.webp"><img src="https://cdn-images.the-express.com/img/dynamic/10/183x122/155533_1.jpg" alt="carey dale grayson final meal nitrogen gas execution alabama" title="carey dale grayson final meal nitrogen gas execution alabama" width="183" height="122" loading="lazy"></picture> <span class="bookmark-icon" data-bookmark="0" data-article-id="155533" data-article-headline="Carey 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data-bookmark-icon> <path d="M17 3H7C5.9 3 5 3.9 5 5V21L12 18L19 21V5C19 3.9 18.1 3 17 3Z" fill="rgba(0,0,0,0)"></path> <path d="M17 3H7C5.9 3 5 3.9 5 5V21L12 18L19 21V5C19 3.9 18.1 3 17 3ZM17 18L12 15.82L7 18V5H17V18Z" fill="#FFFFFF"></path> </svg> </span></div> <span class="rh-header">Dad shot dead his teen stepson because he didn't finish his chores, police say</span> </a></div><div data-post-id="155437" class="new short newmftp" data-short-story="155437" data-vr-contentbox=""> <a href="/news/us-news/155437/american-tourist-dead-laos-poisoned-methanol" title="American tourist killed in Laos mass poisoning 'linked to free vodka shots'" class="clearfix " data-link-tracking="rhs|MoreIn|US News|title|index7"><div class="lazy-container"> <picture><source type="image/avif" srcset="https://cdn-images.the-express.com/img/dynamic/10/183x122/155437_1.avif"><source type="image/webp" srcset="https://cdn-images.the-express.com/img/dynamic/10/183x122/155437_1.webp"><img 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data-article-image="https://cdn-images.the-express.com/img/dynamic/10/285x169/155242_1.jpg" > <svg width="25" height="25" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" data-bookmark-icon> <path d="M17 3H7C5.9 3 5 3.9 5 5V21L12 18L19 21V5C19 3.9 18.1 3 17 3Z" fill="rgba(0,0,0,0)"></path> <path d="M17 3H7C5.9 3 5 3.9 5 5V21L12 18L19 21V5C19 3.9 18.1 3 17 3ZM17 18L12 15.82L7 18V5H17V18Z" fill="#FFFFFF"></path> </svg> </span></div> <span class="rh-header">Woman charged with hate crime after viral video shows her confronting Palestinian man</span> </a></div> </section><div class="rh-element type2 trevda trevda5 "><div align="center" data-freestar-ad="__300x250" id="the-express_fs-right-hand-other-slot-2" data-tb-non-consent="taboola-desktop-1x1-right-rail-4-nc" data-tb-mode="thumbnails-1x1" data-tb-placement="Desktop 1x2 Right Rail 4 NC" data-tb-target-type="mix"> <script 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