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src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue.png" data-srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue.png 1x, https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue@2x.png 2x" alt="Why FO is free" class="lazyload" width="15" height="15"> </a> </div> <div class="clearfix"></div> </div> </div> <div class="main-container"> <h1>eG Enterprise APM Review</h1> <div class="review-page__content col col--75 col--sm"> <div id="product-info" class="review-page__product sticky-desktop "> <div class="review-page__product__close"> <span></span> <span></span> </div> <div class="review-page__product__thumb"> <img width="440" height="180" src="https://financesonline.com/uploads/2019/11/eG-Enterprise-APM-logo1.png" class="attachment- size-" alt="eG Enterprise APM" srcset="https://s.financesonline.com/uploads/2019/11/eG-Enterprise-APM-logo1.png 440w, https://s.financesonline.com/uploads/2019/11/eG-Enterprise-APM-logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/11/eG-Enterprise-APM-logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/11/eG-Enterprise-APM-logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/11/eG-Enterprise-APM-logo1-354x145.png 354w" sizes="(max-width: 440px) 100vw, 440px" /> </div> <div class="review-page__product__info"> <span class="product-details">Our score: <span class="score">8.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span class="product-details">User satisfaction: <span class="score">N/A</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <div class="clearfix"></div> <div class="stars stars--average hide-tablet"> <div class="stars__img"> <div class="stars__rating" 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data-main-term="633" data-selected-term=""> </div> </div> <div class="clearfix"></div> <script> (function() { // dynamic scroll buttons const product_buttons_el = document.getElementById('product-buttons'); if(product_buttons_el) { const product_id = product_buttons_el.getAttribute('data-product'), main_term = product_buttons_el.getAttribute('data-main-term'), url_hash = window.location.hash.split('='), ajax_url = document.body.getAttribute('data-ajax'), request_buttons = new XMLHttpRequest(); let url_hash_index = 0; url_hash.forEach(function (value, index) { if (value.replace('#', '') === 'category') { url_hash_index = index + 1; } }); const is_selected_term = url_hash_index > 0 && url_hash[url_hash_index] !== undefined ? true : false, selected_term = is_selected_term ? url_hash[url_hash_index] : ''; request_buttons.open('GET', ajax_url + '?action=get_scroll_buttons&product=' + encodeURIComponent(product_id) + '&main_term=' + encodeURIComponent(main_term) + '&selected_term=' + 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tabs-tab-review" href="#integrations">INTEGRATIONS</a> </div> </div> <div class="tab-content"> <div class="review-page__tab-content main-tab flex-order"> <div id="review-toc" class="review-page__toc"> <ul> <li><a href="#what-is">What is eG Enterprise APM?</a></li> <li><a href="#benefits">eG Enterprise APM benefits</a></li> <li><a href="#features">Overview of eG Enterprise APM features</a></li> <li><a href="#problems">What Problems Will eG Enterprise APM Solve?</a></li> <li><a href="#awards">Awards & quality certificates</a></li> <li><a href="#pricing">eG Enterprise APM pricing</a></li> <li><a href="#user-sat">User satisfaction</a></li> <li><a href="#video">Video</a></li> <li><a href="#technical">Technical details</a></li> <li><a href="#support">Support details</a></li> </ul> </div> <div class="review-page__imgs content-visibility"> <img width="300" height="155" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Logo of eG Enterprise APM" sizes="(max-width: 300px) 100vw, 300px" data-srcset="https://s.financesonline.com/uploads/2018/11/eG-Enterprise-Site-300x155.png 300w, https://s.financesonline.com/uploads/2018/11/eG-Enterprise-Site-232x120.png 232w, https://s.financesonline.com/uploads/2018/11/eG-Enterprise-Site-93x48.png 93w, https://s.financesonline.com/uploads/2018/11/eG-Enterprise-Site-281x145.png 281w, https://s.financesonline.com/uploads/2018/11/eG-Enterprise-Site.png 600w" /> <a href="#" data-modal="#verified-quality" data-dynamic="yes" data-id="127567"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/seal-new.png" class="lazyload" alt="Verified Quality"> </a> </div> <div class="clearfix"></div> <div class="what-is content-visibility order-1 flex-order"> <div id="what-is" class="review-page__header"> <span class="rev-icon rev-icon--what-is"></span> <h3>What is eG Enterprise APM?</h3> </div> <p>eG Enterprise APM is an application performance monitoring solution that provides application owners, developers, and IT administrators with a comprehensive platform to help manage and maintain their applications and online services and ensure the smooth and seamless experience for their end users.</p> <p>The software makes application monitoring a breeze for IT admins and app developers as eG Enterprise APM equips them with the tools they need to fully optimize the experience of their users, achieve and maintain rapid and sustained rollouts of their products and new versions, and greatly enhance end users’ operational efficiency and business productivity.</p> <p>With this application performance monitoring tool, users can easily view performance metrics and not just basic indicators and status, allowing them to quickly address issues that hamper business transactions, internal workflows, communication, and infrastructure performance of their end users.</p> <a href="#" class="review-show-more what-is-show-more mb-show">Show More</a> </div> <div class="benefits content-visibility order-3 flex-order"> <div class="order-3"> <div id="benefits" class="review-page__header"> <span class="rev-icon rev-icon--benefits"></span> <h3>Overview of eG Enterprise APM Benefits</h3> </div> <p><strong>Ensure Positive and Optimized End User Experience</strong></p> <p>eG Enterprise APM is packed with real user monitoring capabilities to provide you with reliable, real-time information to help you determine the times when the user is experiencing poor application performance and specify problematic URLs and web pages that cause the application to suffer in terms of speed.</p> <p>Using eG Enterprise APM synthetic transaction monitoring features you are able to unravel issues that hamper transactions and website paths that are overlooked and under-utilized. The software helps you determine the reasons for slow transactions and pinpoint whether if it is caused by the client browser, content, server-side processing, or network connectivity.</p> <p><strong>Very Visual View Of Your Application Architecture</strong></p> <p>With eG Enterprise APM, you have a complete view of your applications, indicators, metrics, and more. The software utilizes transaction profiling capabilities based on user definitions, application code-level visibility, application topology discovery, and visualization.</p> <p>Having a very graphical and detailed picture of your application architecture makes it easy for you and your team to make performance audits, trace user access, and accurately pinpoint the root of the problem, resulting in faster and more effective resolution, which then leads to immensely satisfied end users.</p> <p><strong>Actionable Insights</strong></p> <p>eG Enterprise lets you generate custom, out-of-the-box reports to help you discover and leverage high-quality insights. With the system’s self-learning baseline thresholds, integrated correlative intelligence, and proactive alerts, you can build reports to provide you with complete performance overviews, fully detailed drill downs, historical performance assessments, and more.</p> <a href="#" class="review-show-more benefits-show-more mb-show">Show More</a> </div> <div class="order-2"> <div id="features" class="review-page__header"> <span class="rev-icon rev-icon--features"></span> <h3>Overview of eG Enterprise APM Features</h3> </div> <div class="review-page__features"> <ul class="review-page__features-list"> <li>End-User Experience Monitoring</li> <li>User-Defined Transaction Profiling</li> <li>Application Code-Level Visibility</li> <li>Application Topology Discovery & Visualization</li> <li>Deep-Dive Performance Diagnostics</li> <li>Application Analytics & Reporting</li> </ul> </div> </div> </div> <div class="content-visibility order-8 flex-order"> <div class="review-page__gray"> <div id="problems" class="review-page__header"> <span class="rev-icon rev-icon--problems-solve"></span> <h3>What Problems Will eG Enterprise APM Solve?</h3> </div> <p><strong>Troubleshooting slow applications</strong></p> <p>One of the biggest challenges that IT teams face is when a user calls up complaining “My application is slow!” Because an application framework is complex with diverse components and many interdependencies, it’s extremely challenging for the IT teams to isolate the root cause. Using automatic root cause diagnosis, eG Enterprise pinpoints the root cause: whether it’s an error-prone application code, an issue in server/VM sizing, storage hotspots, long-running database queries, cloud infrastructure issues, network latency, and so on.</p> <p><strong>Proactive monitoring</strong></p> <p>Reactive troubleshooting is one thing. Proactive issue diagnosis is another key benefit from eG Enterprise. eG Enterprise uses machine learning to automatically baseline the application infrastructure, understand the norms of usage based on time-of-day and day-of-week/month trend analysis and set thresholds for alerting. By understanding historical trends and patterns of issues, coupled with correlative intelligence, eG Enterprise sends proactive alerts forewarning of impending performance issues.</p> <p><strong>Capacity optimization and right-sizing</strong></p> <p>By analyzing historical metrics, transaction traces, user experience trends, resource utilization information, eG Enterprise provides out-of-the-box reports that help with capacity planning. IT teams can leverage these reports to understand how application workloads have been consuming infrastructure resources and right-size, load-balance and optimize the infrastructure for increased performance.</p> </div> </div> <div class="content-visibility order-9 full-width"> <div id="awards" class="review-page__header"> <span class="rev-icon rev-icon--awards"></span> <h3>Awards & Quality Certificates</h3> </div> <div class="review-page__awards"> <div class="review-page__awards-inner"> <div><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2018/02/User-Experience2018.png?width=275&token=oRyenqG-sIt9dN7OPCsitw" data-srcset="https://sip.financesonline.com/uploads/2018/02/User-Experience2018.png?width=275&token=oRyenqG-sIt9dN7OPCsitw 1x, https://sip.financesonline.com/uploads/2018/02/User-Experience2018.png?width=550&token=PtiB-JK8Ibo6y2cxoyfq9A 2x" class="lazyload" alt="This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process."></div> <div><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2018/01/Risign-Star2018.png?width=275&token=lv4O9lvq7tJXREUGQhKujw" data-srcset="https://sip.financesonline.com/uploads/2018/01/Risign-Star2018.png?width=275&token=lv4O9lvq7tJXREUGQhKujw 1x, https://sip.financesonline.com/uploads/2018/01/Risign-Star2018.png?width=550&token=XS_BbJFdb4IYWfSgDrCjhA 2x" class="lazyload" alt="An award given to products that have recently entered the market but are already becoming very popular"></div> </div> </div> </div> <div class="content-visibility order-7"> <div class="review-page__gray"> <div class="review-page__header"> <span class="rev-icon rev-icon--top3"></span> <h3>eG Enterprise APM Position In Our Categories</h3> </div> <p> Because businesses have unique business-related needs, it is rational that they abstain from subscribing to an all-encompassing, “perfect” solution. Be that as it may, it would be futile to try to find such application even among recognizable software products. The practicable thing to do is to narrow down the different major factors which merit inspection like crucial features, packages, skill ability of staff members, company size, etc. After which, you must follow through the research systematically. Browse through some eG Enterprise APM evaluations and scrutinize each of the software programs in your list more closely. Such comprehensive research ensure you stay away from mismatched software solutions and select the one that includes all the benefits your company requires. </p> <p><strong>Position of eG Enterprise APM in our main categories:</strong></p> <div class="review-page__main-cats"> <div class="col col--50 col--mb"> <div class="review-page__pos"> <span>TOP</span> <span>50</span> </div> <p>eG Enterprise APM is one of the <strong>top 50</strong> <a href="https://financesonline.com/application-performance-monitoring/">Application Performance Monitoring Software</a> products</p> </div> <div class="clearfix"></div> </div> <p>If you are considering eG Enterprise APM it may also be beneficial to examine other subcategories of Application Performance Monitoring Software gathered in our base of SaaS software reviews.</p><p>It's essential to keep in mind that hardly any service in the Application Performance Monitoring Software category is going to be a perfect solution able to meet all the goals of various company types, sizes and industries. It may be a good idea to read a few eG Enterprise APM Application Performance Monitoring Software reviews first as some solutions might dominate just in a very narrow set of applications or be created with a really specific industry in mind. Others may operate with a goal of being easy and intuitive and therefore lack complicated functionalities needed by more experienced users. There are also software that support a broad group of users and provide a complex feature toolbox, however this frequently comes at a more expensive cost of such a software. Ensure you're aware of your needs so that you select a software that provides exactly the functionalities you look for.</p> </div></div> <div id="pricing-details" class="review-page__pricing-details tab-el order-2"> <div id="pricing" class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>How Much Does eG Enterprise APM Cost?</h3> </div> <p><strong>eG Enterprise APM Pricing Plans:</strong></p> <div class="review-page__scroll-box"> <div class="review-page__table"> <div class="review-page__table__row"> <span>Free Trial</span> <p><span class="icon icon--checked"></span></p> </div> <div class="review-page__table__row"> <span>Perpetual License</span> <p> starts at $10,000</p> </div> <div class="review-page__table__row"> <span>Subscription</span> <p>starts at $300/month</p> </div> <div class="review-page__table__row"> <span>SaaS</span> <p>Contact Vendor</p> </div> <div class="review-page__table__row"> <span>Service Audit</span> <p>Contact Vendor</p> </div> </div> </div> <a href="#" class="review-show-more pricing-show-more mb-show">Show More</a> <div class="review-page__tab-content pricing"> <div class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>What are eG Enterprise APM pricing details?</h3> </div> <p><strong>eG Enterprise APM Pricing Plans:</strong></p> <div class="review-page__plans"> <div> <p>Free Trial</p> <p><span class="icon icon--checked"></span></p> </div> <div> <p>Perpetual License</p> <p> starts at $10,000</p> </div> <div> <p>Subscription</p> <p>starts at $300/month</p> </div> <div> <p>SaaS</p> <p>Contact Vendor</p> </div> <div> <p>Service Audit</p> <p>Contact Vendor</p> </div> </div> <p>eG Enterprise APM offers the following basic and enterprise pricing options:</p> <p><strong>Perpetual License</strong> – starts at $10,000</p> <ul> <li>Unlimited Users</li> <li>Administration Rights</li> <li>Monitoring (network, systems, applications, virtualization, storage)</li> <li>Real-time multi-modal alerts</li> <li>Web Reporting</li> <li>Configuration & change tracking (optional)</li> <li>High availability (optional)</li> <li>Synthetic user experience monitoring (optional)</li> <li>Custom monitoring (optional)</li> <li>Unlimited Data retention</li> <li>On-Premise Data storage</li> </ul> <p><strong>Subscription</strong> – starts at $300/month</p> <ul> <li>On-Premise</li> <li>Unlimited Users</li> <li>Administration Rights</li> <li>Monitoring (network, systems, applications, virtualization, storage)</li> <li>Real-time multi-modal alerts</li> <li>Web Reporting</li> <li>Configuration & change tracking (optional)</li> <li>High availability (optional)Synthetic user experience monitoring (optional)</li> <li>Custom monitoring (optional)Unlimited Data retention</li> <li>On-Premise Data storage</li> </ul> <p><strong>SaaS</strong> – Custom Enterprise Pricing</p> <ul> <li>1 User</li> <li>Limited Administration Rights</li> <li>Monitoring (network, systems, applications, virtualization, storage)</li> <li>Real-time multi-modal alerts</li> <li>Web Reporting</li> <li>42-day Data Retention</li> <li>Cloud-Based Data Storage</li> </ul> <p><strong>Audit Service</strong> – Custom Enterprise Pricing</p> <ul> <li>Cloud and On-Premise Deployment</li> <li>1 User</li> <li>Administration Rights</li> <li>Monitoring (up to 100 Servers)</li> <li>Unlimited Data Retention</li> <li>Local Data Storage</li> </ul> </div> </div> <div class="content-visibility order-10"> <div class="review-page__gray"> <div id="user-sat" class="review-page__header"> <span class="rev-icon rev-icon--user-satisfaction"></span> <h3>User Satisfaction</h3> </div> <div class="review-page__mentions"> <div class="review-page__mentions-item"> <span class="icon icon--user-sat"></span> Positive Social Media Mentions <span class="count"> 0 </span> </div> <div class="review-page__mentions-item"> <span class="icon icon--user-sat reverse"></span> Negative Social Media Mentions <span class="count"> 0 </span> </div> </div> <p> <p>We know that when you choose to buy a Application Performance Monitoring Software it’s important not only to see how professionals evaluate it in their reviews, but also to find out if the real users and companies that bought it are indeed happy with the product. Because of that need we’ve created our behavior-based <a class="qtip" data-modal="#user-modal" data-dynamic="yes" href="#">Customer Satisfaction Algorithm™</a> that aggregates customer reviews, comments and eG Enterprise APM reviews across a vast range of social media sites. The information is then featured in an easy to digest form revealing how many people had positive and negative experience with eG Enterprise APM. With that information at hand you should be ready to make an informed purchasing decision that you won’t regret.</p> </p> </div> <div id="video" class="review-page__header"> <span class="rev-icon rev-icon--video"></span> <h3>Video</h3> </div> <iframe title="video" title="Converged Application and Infrastructure Performance Monitoring with eG Enterprise" width="640" height="360" data-src="https://www.youtube.com/embed/bxtdGmQouAU?feature=oembed&controls=1&showinfo=0" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen frameborder="0" class="lazyload"></iframe> </div> <div class="content-visibility order-4 flex-order"> <div class="order-1 full-width"> <div id="technical" class="review-page__header"> <span class="rev-icon rev-icon--technical-details"></span> <h3>Technical details</h3> </div> <div class="review-page__technical"> <div class="col col--33"> <p>Devices Supported</p> <ul class="ul-normal"> <li>Windows</li><li>Linux</li><li>Android</li><li>iPhone/iPad</li><li>Mac</li><li>Web-based</li> </ul> <p>Deployment</p> <ul class="ul-normal"> <li>Cloud Hosted</li> </ul> </div> <div class="col col--33"> <p>Language Support</p> <ul class="ul-normal"> <li>English</li> </ul> </div> <div class="col col--33"> <p>Pricing Model</p> <ul class="ul-normal"> <li>Free</li><li>Monthly payment</li><li>One-time payment</li><li>Quote-based</li> </ul> <p>Customer Types</p> <ul class="ul-normal"> <li>Small Business</li><li>Large Enterprises</li><li>Medium Business</li> </ul> </div> <div class="clearfix"></div> </div> </div> <div class="order-2 full-width"> <div id="support" class="review-page__header"> <span class="rev-icon rev-icon--support"></span> <h3>What Support Does This Vendor Offer?</h3> </div> <div class="review-page__support"> <ul> <li class="ok"><span class="icon icon--checked"></span>email</li><li class="ok"><span class="icon icon--checked"></span>phone</li><li class="ok"><span class="icon icon--checked"></span>live support</li><li class="ok"><span class="icon icon--checked"></span>training</li><li class="ok"><span class="icon icon--checked"></span>tickets</li> </ul> </div> </div> </div> <div class="tab-el mb-show order-5" id="integrations"> <div class="review-page__tab-content integrations"> <div class="review-page__header"> <span class="rev-icon rev-icon--intergrations"></span> <h3>What integrations are available for eG Enterprise APM?</h3> </div> <p>eg Enterprise APM integrates with the following business systems and applications plus more:</p> <ul> <li>Service Now</li> <li>Microsoft SCOM</li> <li>HipChat</li> <li>Slack</li> <li>JIRA</li> <li>Jenkins</li> <li>Ansible</li> <li>BMC Bladelogic</li> <li>HP Operations Orchestration</li> </ul> <p> </p> </div> </div> <div class="tab-el mb-show order-6 full-width" id="user-review"> <div class="user-reviews"> <div class="user-reviews__tab"> <div 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senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. 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