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href="https://www.youtube.com/user/KKBOX" rel="noreferrer noopener" target="_blank" aria-label="Youtube"></a><a class="pm-social pm-instagram" href="https://instagram.com/kkbox_tw" rel="noreferrer noopener" target="_blank" aria-label="Instagram"></a></div></nav><div class="pm-search-panel" id="pm-search-panel"><form action="/tw/tc/search" method="GET" data-terr="tw" data-lang="tc"><button type="submit"></button><input type="text" name="q" placeholder="搜尋歌曲、歌手、歌單" autocomplete="off" spellcheck="true"/></form><ul class="pm-search-suggestion"></ul></div> <div role="main"> <div class="container"> <article id="page-privacy" class="rule-content"> <h1>隱私權政策</h1> <div class="content"> <p><span style="font-size: 18px;">願境網訊股份有限公司（ KKBOX 服務提供者，以下稱「本公司」）非常重視會員的個人隱私，且遵循保護隱私權及個人資料之相關法令規定。以下是本公司的隱私權與個人資料保護政策（以下稱「本政策」），將說明本公司會收集哪些個人資料與如何使用這些資料，並說明其他與您的隱私相關的重要事項。</span></p> <h2>一、個人資料的取得</h2> <ol> <li><font color="#000000"><span style="font-size: 18px;">當您註冊成為 KKBOX 會員時，您同意本公司蒐集您的電子郵件信箱、姓名、性別、出生日期、聯絡電話、居住地、聯絡地址、備用電子郵件信箱、職業與喜歡的音樂類型。</span></font></li><span style="font-size: 18px;"> </span><li><font color="#000000"><span style="font-size: 18px;">當您是透過 FACEBOOK 或其他網站或服務（以下簡稱「第三方網站」）註冊成為 KKBOX 會員時，您同意本公司蒐集您的身分驗證資料以及在您的第三方網站帳號上可以看到或透過您的第三方網站帳號可以找到的其他資料，包括您的姓名、個人資料圖片、國家、電子郵箱地址、出生日期、性別、朋友的姓名及其個人資料圖片和交友網絡等。本公司可能需要驗證您的資料是否與該第三方網站上的資料一致及/或依照本政策利用該等資料。</span></font></li><span style="font-size: 18px;"> </span><li><span id="docs-internal-guid-b10ff37f-7fff-b476-f16c-65cdee81a99c"><font color="#000000"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; font-size: 18px;">當您購買KKBOX服務時，您同意本公司蒐集您的信用卡/金融卡資料及付費紀錄(以下簡稱</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; font-size: 18px;">「</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; font-size: 18px;">付款資料</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; font-size: 18px;">」</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; font-size: 18px;">)。</span></font></span></li><span style="font-size: 18px;"> </span><li><font color="#000000"><span id="docs-internal-guid-b10ff37f-7fff-b476-f16c-65cdee81a99c"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><span id="docs-internal-guid-616d9316-7fff-0c14-7718-9795a9bc7783"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><span style="font-size: 18px;">當您在使用 KKBOX 服務時，本公司可能會收集到以下資料：</span><br></span></span><span style="font-size: 18px;">(1) </span></span></span><span id="docs-internal-guid-e84f793a-7fff-54e0-37bb-41aca649826a"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><span style="font-size: 18px;">您的使用資料，包括但不限於：使用歷史、查詢資料等；</span><br><span style="font-size: 18px;">(2) </span></span></span><span id="docs-internal-guid-b0a518db-7fff-7dce-5b05-edb31ff541f7"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; font-size: 18px;">技術數據，例如：URL、IP 地址、瀏覽器類型、裝置類型及其識別碼、作業系統資料、語言及造訪時間、位置資料等，並且，本公司使用 cookie 來提供各網頁上的功能；</span></span></font></li><span style="font-size: 18px;"> </span><li><span id="docs-internal-guid-b0a518db-7fff-7dce-5b05-edb31ff541f7"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><span id="docs-internal-guid-41ecacb4-7fff-a6cf-c97a-b3ddd93437bd" style=""><span style="font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><font color="#000000"><span style="font-size: 18px;">本公司為提供您正確與快速的服務，當您使用 KKBOX</span> <span style="font-size: 18px;">服務時，如: 帳戶異動申請、意見回饋或參與行銷活動，會請您提供會員帳號資料或個人聯繫方式。</span></font></span></span></span></span></li><span style="font-size: 18px;"> </span></ol><span style="font-size: 18px;"> </span><p><span id="docs-internal-guid-b0a518db-7fff-7dce-5b05-edb31ff541f7"><span style="font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><span id="docs-internal-guid-41ecacb4-7fff-a6cf-c97a-b3ddd93437bd" style=""><span style="font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"></span></span></span></span></p> <h2>二、個人資料的使用</h2> <ol> <li style=""><font color="#000000"><span id="docs-internal-guid-0718897a-7fff-c795-073a-05ad88a1cbe3" style=""><span style="font-size: 14pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">本公司收集到的資料，將用於以下用途：</span></span><span style="font-size: 14pt;">(</span><span style="font-size: 14pt;">1) </span><span id="docs-internal-guid-ba26e6af-7fff-f552-9959-001b27ca5787" style=""><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"><span id="docs-internal-guid-552ac7e6-7fff-8052-3f51-cf1652296789"><span style="font-size: 14pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;">您所提供的基本個人資料（如姓名），將做為會員身分判定的依據；您所提供的聯繫方式，將作為聯絡、行銷活動通知、提醒繳費、活動中獎通知、扣款通知、寄送發票、KKBOX 服務相關更新通知及其他用戶管理與服務。</span></span><span style="font-size: 14pt;">(2) </span></span></span><span id="docs-internal-guid-aa38445a-7fff-0317-0695-1ba52cce4bad" style=""><span style="font-size: 14pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">您所提供的付款資料，將用於處理您的付款及管理您的付款方式。(3) </span></span><span id="docs-internal-guid-e53be643-7fff-6c30-ee62-7b38b991ea42" style=""><span style="font-size: 14pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">您在 KKBOX 的使用資料及技術資料，將作為改進 KKBOX 服務或開發新服務用。(4) </span></span><span id="docs-internal-guid-ea1f9163-7fff-a017-5cc1-6cdaf0c65939" style=""><span style="font-size: 14pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">本公司提供電子報服務以及不定期寄發活動通知。若您不希望收到任何電子報或活動通知，可隨時登入帳戶取消訂閱或通知服務。如您於設定上有任何問題，歡迎隨時與本公司客服聯繫。</span></span></font></li><span style="font-size: 14pt;"><font color="#000000"> </font></span><li style=""><span id="docs-internal-guid-112d953d-7fff-307b-8625-8daf08d1928c"><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"><span id="docs-internal-guid-08e1e371-7fff-bf32-901c-0094a19e022c"><span style="font-size: 14pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><font color="#000000">您的下列資料將公開顯示於 KKBOX 服務上：您的使用者名稱、上傳的圖片、國家、於 KKBOX 服務上關注的使用者及藝人、您最近播放的歌曲及您分享/收藏的歌單。</font></span></span></span></span></li><span style="font-size: 14pt;"><font color="#000000"> </font></span><li style=""><span id="docs-internal-guid-112d953d-7fff-307b-8625-8daf08d1928c"><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"><span id="docs-internal-guid-08e1e371-7fff-bf32-901c-0094a19e022c"><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><span id="docs-internal-guid-db588397-7fff-f8f4-5d1e-77936239ccd6"><span style="font-size: 14pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><font color="#000000">本公司可能與第三方共用綜合性的非個人資料。「綜合性非個人資料」是指記錄有關用戶的並被分組收集的資料，這些資料在經過分組後不再反映或指向某個特定的可被辨識的使用者。</font></span></span></span></span></span></span></li><span style="font-size: 14pt;"><font color="#000000"> </font></span><li style=""><span id="docs-internal-guid-112d953d-7fff-307b-8625-8daf08d1928c" style=""><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"><span id="docs-internal-guid-08e1e371-7fff-bf32-901c-0094a19e022c" style=""><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><span id="docs-internal-guid-db588397-7fff-f8f4-5d1e-77936239ccd6" style=""><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><span id="docs-internal-guid-9209b68d-7fff-1b4d-757e-bb878ffe6143" style=""><span style="font-size: 14pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><font color="#000000">上述資訊之處理與利用，可能由本公司之關係企業或其他合作夥伴進行，或於台灣外發生。除非有當地法律除外情況，本公司不會將這些資訊用做其他用途。本公司亦不會未經會員事先同意向第三者透露其個人資料，但因國家重大利益或為配合執法機關調查而根據法律而需要透露者則除外。</font></span></span></span></span></span></span></span></span></li><span style="font-size: 11pt;"><font color="#000000"> </font></span></ol><span style="font-size: 11pt;"><font color="#000000"> </font></span><h2>三、個人資料的自主權</h2> <ol> <li style=""><span id="docs-internal-guid-9960ca39-7fff-d06a-ea2a-68f0733fe440" style=""><span style="font-size: 18px;" helvetica="" neue";="" background-color:="" transparent;="" font-variant-numeric:="" normal;="" font-variant-east-asian:="" vertical-align:="" baseline;="" white-space:="" pre-wrap;"=""><font color="#000000">您本人可查詢、複製或申請變動屬於您個人資料範圍，若非本人或於本公司尚未查證您為本人前，您不得申請查詢、複製、請求閱覽或申請變動不屬於您帳號之個人資料及帳號服務。如非前述情況之申請者，必要時您應提供相關個人資料及書面資訊，使本公司可協助處理作業程序。</font></span></span></li><span style="font-size: 18px;" helvetica="" neue";"=""><font color="#000000"> </font></span><li style=""><span id="docs-internal-guid-9960ca39-7fff-d06a-ea2a-68f0733fe440"><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"><span id="docs-internal-guid-6a7428e0-7fff-3e2f-bd83-fe37a37cfaf6"><span style="font-size: 18px;" helvetica="" neue";="" background-color:="" transparent;="" font-variant-numeric:="" normal;="" font-variant-east-asian:="" vertical-align:="" baseline;"=""><font color="#000000">於您為KKBOX服務會員的期間內，本公司將保存您的個人資料。您本人可要求停止利用或刪除屬於您的個人資料；但一經停止或刪除，您將無法繼續使用 KKBOX 的服務。</font></span></span></span></span></li><span style="font-size: 18px;" helvetica="" neue";"=""><font color="#000000"> </font></span><li style=""><span id="docs-internal-guid-9960ca39-7fff-d06a-ea2a-68f0733fe440" style=""><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"><span id="docs-internal-guid-6a7428e0-7fff-3e2f-bd83-fe37a37cfaf6" style=""><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><span id="docs-internal-guid-d67ef76a-7fff-5e54-be4c-b13ae00f08b7" style=""><span style="font-size: 18px;" helvetica="" neue";="" background-color:="" transparent;="" font-variant-numeric:="" normal;="" font-variant-east-asian:="" vertical-align:="" baseline;"=""><font color="#000000">於妨害國家重大利益、妨害公務機關執行法定職務、妨害蒐集機關或第三人重大利益時，本公司有權拒絕您主動提出變更、刪除或異動個人資料之請求。</font></span></span></span></span></span></span></li> </ol> <p style="color: rgb(51, 51, 51);"><span id="docs-internal-guid-9960ca39-7fff-d06a-ea2a-68f0733fe440"><span style="font-size: 10.5pt; font-family: inherit; color: rgb(95, 96, 98); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"><span id="docs-internal-guid-6a7428e0-7fff-3e2f-bd83-fe37a37cfaf6"><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><span id="docs-internal-guid-d67ef76a-7fff-5e54-be4c-b13ae00f08b7"><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"></span></span></span></span></span></span></p> <h2>四、個人資料的安全</h2> <ol> <li style=""><span id="docs-internal-guid-b9e42528-7fff-5a43-03bd-f0e2ef5a562f" style=""><span style="font-size: 18px; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"><font color="#000000">為保護您的隱私，本公司提供必要之技術及措施保護個人資料。</font></span></span></li><span style="font-size: 18px;"><font color="#000000"> </font></span><li style=""><span id="docs-internal-guid-b9e42528-7fff-5a43-03bd-f0e2ef5a562f"><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"><span id="docs-internal-guid-88d1d24c-7fff-69c2-257e-cd8d3412f101"><span style="font-size: 18px; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><font color="#000000">您的個人資料、註冊帳號及密碼等，請您妥善保管，避免外洩。於個人或非個人電腦上使用本公司 KKBOX 服務時，必要時請登出或關閉軟體與瀏覽器視窗，以免您的資料遭人盜用。</font></span></span></span></span></li><span style="font-size: 18px;"><font color="#000000"> </font></span><li style=""><span id="docs-internal-guid-b9e42528-7fff-5a43-03bd-f0e2ef5a562f"><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"><span id="docs-internal-guid-88d1d24c-7fff-69c2-257e-cd8d3412f101"><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><span id="docs-internal-guid-65777b02-7fff-7b91-bbbf-bf7241b623d8"><span style="font-size: 18px; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><font color="#000000">您的付費資訊(含信用卡資料)，請您妥善保管，避免為他人之不法用途。</font></span></span></span></span></span></span></li><span style="font-size: 18px;"><font color="#000000"> </font></span><li style=""><span id="docs-internal-guid-b9e42528-7fff-5a43-03bd-f0e2ef5a562f"><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"><span id="docs-internal-guid-88d1d24c-7fff-69c2-257e-cd8d3412f101"><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><span id="docs-internal-guid-65777b02-7fff-7b91-bbbf-bf7241b623d8"><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><span id="docs-internal-guid-cde0baaf-7fff-8d24-e201-4d931ba0fbd8"><span style="font-size: 18px; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><font color="#000000">KKBOX 服務均有可能包含其他非本公司網站或網頁連結，若您個人同意該網站蒐集、處理或利用您的個人資料，本公司不負任何連帶責任。</font></span></span></span></span></span></span></span></span></li><span style="font-size: 18px;"><font color="#000000"> </font></span><li style=""><span id="docs-internal-guid-b9e42528-7fff-5a43-03bd-f0e2ef5a562f"><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"><span id="docs-internal-guid-88d1d24c-7fff-69c2-257e-cd8d3412f101"><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><span id="docs-internal-guid-65777b02-7fff-7b91-bbbf-bf7241b623d8"><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><span id="docs-internal-guid-cde0baaf-7fff-8d24-e201-4d931ba0fbd8"><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><span id="docs-internal-guid-c9eabbab-7fff-9e00-2ebd-b90c4759e8a1"><span style="font-size: 18px; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><font color="#000000">您同意在 KKBOX 服務進行之消費時所留存的資料與事實相符，如嗣後發現你的個人資料遭他人非法使用或有任何異常時，應即時通知本公司。</font></span></span></span></span></span></span></span></span></span></span></li><span style="font-size: 18px;"><font color="#000000"> </font></span><li style=""><span id="docs-internal-guid-b9e42528-7fff-5a43-03bd-f0e2ef5a562f" style=""><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"><span id="docs-internal-guid-88d1d24c-7fff-69c2-257e-cd8d3412f101" style=""><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><span id="docs-internal-guid-65777b02-7fff-7b91-bbbf-bf7241b623d8" style=""><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><span id="docs-internal-guid-cde0baaf-7fff-8d24-e201-4d931ba0fbd8" style=""><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><span id="docs-internal-guid-c9eabbab-7fff-9e00-2ebd-b90c4759e8a1" style=""><span style="font-size: 10.5pt; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><span id="docs-internal-guid-6470fafb-7fff-b0a6-cb69-c3929724a61f" style=""><span style="font-size: 18px; font-family: inherit; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline;"><font color="#000000">您同意於使用 KKBOX 服務時，所提供及使用之資料皆為合法，並無侵害第三人權利、違反第三方協議或涉及任何違法行為。如因使用服務而致第三人損害，除本公司故意或重大過失外，本公司並不負擔相關賠償責任。</font></span></span></span></span></span></span></span></span></span></span></span></span></li> </ol> <h2>五、隱私權及個人資料保護政策的修訂與效力</h2> <ol> <li><font color="#000000"><span style="font-size: 18px;">本公司將不定時更新本政策，並遵循當地隱私權與個人資料保護相關法令，當本公司做出重大修改時，會於官方網站公布。</span></font></li><span style="font-size: 18px;"> </span><li><font color="#000000"><span style="font-size: 18px;">本政策構成服務條款的一部分。如您不同意本政策之任何條款或修改變更之內容，請您立即停止使用服務。</span></font></li><span style="font-size: 18px;"> </span><li><font color="#000000"><span style="font-size: 18px;">如果您對本公司的隱私權或個人資料保護政策有任何問題，請聯絡</span></font><span style="font-size: 18px;"> </span><a href="mailto:legal@kkbox.com" target="_blank"><span style="font-size: 18px;">legal@kkbox.com</span></a><span style="font-size: 18px;"> 。</span><a href="mailto:legal@kkbox.com"></a></li> </ol> </div> </article> </div> <div class="back-to-top-block"> <div class="back-to-top"> <svg width="30" height="30" viewBox="0 0 30 30" fill="none" xmlns="http://www.w3.org/2000/svg"> <circle cx="15" cy="15" r="15" fill="#EBEBEB"/> <path d="M8.63637 18.1818L14.48 11.6908C14.5861 11.4574 14.7842 11.3088 15.0035 11.3088C15.2229 11.3088 15.421 11.4574 15.5271 11.6908L21.3636 18.1818" stroke="#A0A0A0" stroke-width="1.42857" stroke-linecap="round" stroke-linejoin="round"/> 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