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<!DOCTYPE html><html lang="en"><head><meta charSet="utf-8"/><title>Billing and Insurance at Sutter Health</title><meta name="displayName" content="Billing and Insurance"/><meta name="viewport" content="width=device-width, initial-scale=1"/><meta name="keywords" content="financial aid, help with medical bills"/><meta property="og:type" content="website"/><meta property="og:title" content="Billing and Insurance at Sutter Health"/><meta property="og:url" content="https://www.sutterhealth.org/_site_SutterHealth/billing-insurance"/><meta property="og:sitename" content="Sutter Health"/><meta name="twitter:card" content="summary"/><meta name="robots" content="index, follow"/><link rel="icon" href="/favicon.ico"/><link rel="stylesheet" href="https://edge-platform.sitecorecloud.io/v1/files/pages/styles/content-styles.css?sitecoreContextId=Mw0wpwK1ZgSGLNNZtvTKz"/><meta name="description" content="Get financial support when you need it. 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Schedule virtual care or visit a nearby Walk-In Care or Urgent Care.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/book-appointment"><span>Book an Appointment</span></a></div></div></div></div></div></div></div></div><div class="responsiveVisibility_desktopOnly__QAPZb"><div class="HeaderLinksSection_linksSectionDesktop__OgsCQ"><button class="HeaderLinksSection_parentButton__jnqS_ " aria-controls="flyoutMenu-:R12pssd6:-desktop" aria-haspopup="true" aria-expanded="false"><span>Find Care<svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z"></path></svg></span></button><div class="HeaderLinksSection_flyoutMenu__0II3n HeaderLinksSection_isClosed__BC4D7" id="flyoutMenu-:R12pssd6:-desktop"><div class="HeaderLinksSection_flyoutMenuInner__Kn2ii"><div class="HeaderLinksSection_flyoutMenuLinks__IDWN_"><div class="HeaderLinksSection_parentLink__RTNzH"><a title="" target="" class="" href="/find-care">Find Care</a><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-right" class="svg-inline--fa fa-chevron-right HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z"></path></svg></div><ul class="HeaderLinksSection_secondaryLinks__NYXv2"><li><a title="" target="" class="" href="/find-provider">Find a Doctor</a></li><li><a title="" target="" class="" href="/find-location">Find a Location</a></li><li><a title="" target="" class="" href="/book-appointment">Book an Appointment</a></li><li><a title="" target="" class="" href="/referrals">Request a Referral</a></li><li><a title="" target="" class="" href="/services">View Services</a></li><div class="undefined hidden"></div></ul></div><div class="HeaderLinksSection_flyoutMenuCard__A8Fal"><div class="component component--nested basis-full "><div class="component-content HeaderCard_containerWrapper__n_OUc"><img alt="little-girl-at-pediatric-visit" loading="lazy" width="374" height="249" decoding="async" data-nimg="1" class="HeaderCard_image__WdTXJ" style="color:transparent" sizes="(min-width: 1024px) 374px, 100vw" srcSet="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Appointments</div><h2 class="HeaderCard_headline__MtAdH">Get Care Today</h2></div><div class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Find same-day care for everyday health needs. Schedule virtual care or visit a nearby Walk-In Care or Urgent Care.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/book-appointment"><span>Book an Appointment</span></a></div></div></div></div></div></div><button class="HeaderLinksSection_flyoutCloseButton__lwoM_ outline-focus-dark" aria-controls="flyoutMenu-:R12pssd6:-desktop" aria-haspopup="true" aria-expanded="false"><span class="HeaderLinksSection_buttonLabel__AEb1r"> Close</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="xmark" class="svg-inline--fa fa-xmark HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 384 512"><path fill="currentColor" d="M342.6 150.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L192 210.7 86.6 105.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3L146.7 256 41.4 361.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 0L192 301.3 297.4 406.6c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L237.3 256 342.6 150.6z"></path></svg></button></div></div></div></div></div></li><li class="component component--spacing-none HeaderLinksSection_headerLinksSection__DhMM7 basis-full"><div class="component-content"><div class="responsiveVisibility_mobileOnly__QuYqX"><div class="HeaderLinksSection_linksSectionMobile__hwYm9"><div class="HeaderLinksSection_mainLinkWrapper__01vvR"><a title="" target="" class="" href="/patient-resources">Patient Resources</a><button class="HeaderLinksSection_parentButton__jnqS_" aria-controls="flyoutMenu-:Rkpssd6:-mobile" aria-haspopup="true" aria-expanded="false"><div class="HeaderLinksSection_parentButtonIcon__PlLcA"><span class="sr-only">Open flyout menu</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-right" class="svg-inline--fa fa-chevron-right HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z"></path></svg></div></button></div><div class="HeaderLinksSection_flyoutMenu__0II3n HeaderLinksSection_isClosed__BC4D7" id="flyoutMenu-:Rkpssd6:-mobile"><button class="HeaderLinksSection_backToHomeButton__eOYFe"><span class="sr-only">Close flyout menu</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-left" class="svg-inline--fa fa-chevron-left HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M9.4 233.4c-12.5 12.5-12.5 32.8 0 45.3l192 192c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L77.3 256 246.6 86.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0l-192 192z"></path></svg>Back to home</button><ul class="HeaderLinksSection_secondaryLinks__NYXv2"><li><a title="" target="" class="" href="/patient-resources/my-health-online">My Health Online</a></li><li><a title="" target="" class="" href="/billing-insurance">Billing & Insurance</a></li><li><a title="" target="" class="" href="/patient-resources/classes-events">Classes & Events</a></li><li><a title="" target="" class="" href="/patient-resources/records-planning/request-medical-records">Records & Planning</a></li><li><a title="" target="" class="" href="/patient-resources/privacy">Rights and Privacy</a></li><li><a title="" target="" class="" href="/billing-insurance/financial-assistance">Help Paying Your Bill (Financial Assistance)</a></li><div class="undefined hidden"></div></ul><div class="component component--nested basis-full "><div class="component-content HeaderCard_containerWrapper__n_OUc"><img alt="woman-using-mho-app-1226x690" loading="lazy" width="374" height="249" decoding="async" data-nimg="1" class="HeaderCard_image__WdTXJ" style="color:transparent" sizes="(min-width: 1024px) 374px, 100vw" srcSet="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Patient Portal</div><h2 class="HeaderCard_headline__MtAdH">My Health Online</h2></div><div class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Make appointments, message your doctor, view test results and more through our digital patient portal and app.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/patient-resources/my-health-online"><span>Enroll Now</span></a></div></div></div></div></div></div></div></div><div class="responsiveVisibility_desktopOnly__QAPZb"><div class="HeaderLinksSection_linksSectionDesktop__OgsCQ"><button class="HeaderLinksSection_parentButton__jnqS_ " aria-controls="flyoutMenu-:R14pssd6:-desktop" aria-haspopup="true" aria-expanded="false"><span>Patient Resources<svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z"></path></svg></span></button><div class="HeaderLinksSection_flyoutMenu__0II3n HeaderLinksSection_isClosed__BC4D7" id="flyoutMenu-:R14pssd6:-desktop"><div class="HeaderLinksSection_flyoutMenuInner__Kn2ii"><div class="HeaderLinksSection_flyoutMenuLinks__IDWN_"><div class="HeaderLinksSection_parentLink__RTNzH"><a title="" target="" class="" href="/patient-resources">Patient Resources</a><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-right" class="svg-inline--fa fa-chevron-right HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z"></path></svg></div><ul class="HeaderLinksSection_secondaryLinks__NYXv2"><li><a title="" target="" class="" href="/patient-resources/my-health-online">My Health Online</a></li><li><a title="" target="" class="" href="/billing-insurance">Billing & Insurance</a></li><li><a title="" target="" class="" href="/patient-resources/classes-events">Classes & Events</a></li><li><a title="" target="" class="" href="/patient-resources/records-planning/request-medical-records">Records & Planning</a></li><li><a title="" target="" class="" href="/patient-resources/privacy">Rights and Privacy</a></li><li><a title="" target="" class="" href="/billing-insurance/financial-assistance">Help Paying Your Bill (Financial Assistance)</a></li><div class="undefined hidden"></div></ul></div><div class="HeaderLinksSection_flyoutMenuCard__A8Fal"><div class="component component--nested basis-full "><div class="component-content HeaderCard_containerWrapper__n_OUc"><img alt="woman-using-mho-app-1226x690" loading="lazy" width="374" height="249" decoding="async" data-nimg="1" class="HeaderCard_image__WdTXJ" style="color:transparent" sizes="(min-width: 1024px) 374px, 100vw" srcSet="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Patient Portal</div><h2 class="HeaderCard_headline__MtAdH">My Health Online</h2></div><div class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Make appointments, message your doctor, view test results and more through our digital patient portal and app.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/patient-resources/my-health-online"><span>Enroll Now</span></a></div></div></div></div></div></div><button class="HeaderLinksSection_flyoutCloseButton__lwoM_ outline-focus-dark" aria-controls="flyoutMenu-:R14pssd6:-desktop" aria-haspopup="true" aria-expanded="false"><span class="HeaderLinksSection_buttonLabel__AEb1r"> Close</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="xmark" class="svg-inline--fa fa-xmark HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 384 512"><path fill="currentColor" d="M342.6 150.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L192 210.7 86.6 105.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3L146.7 256 41.4 361.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 0L192 301.3 297.4 406.6c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L237.3 256 342.6 150.6z"></path></svg></button></div></div></div></div></div></li><li class="component component--spacing-none 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src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fpeople%2Fbabies%2Fmom-snuggling-new-baby.jpg%3Fh%3D1920%26iar%3D0%26w%3D2560&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Pregnancy and Childbirth</div><h2 class="HeaderCard_headline__MtAdH">Expecting a Baby?</h2></div><div class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>From birth plans to breastfeeding, get trusted health advice on how to keep you and your little one healthy.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/health/birth-babies"><span>Learn 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src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fpeople%2Fbabies%2Fmom-snuggling-new-baby.jpg%3Fh%3D1920%26iar%3D0%26w%3D2560&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Pregnancy and Childbirth</div><h2 class="HeaderCard_headline__MtAdH">Expecting a Baby?</h2></div><div class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>From birth plans to breastfeeding, get trusted health advice on how to keep you and your little one healthy.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/health/birth-babies"><span>Learn 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class="undefined hidden"></div></ul><div class="component component--nested basis-full "><div class="component-content HeaderCard_containerWrapper__n_OUc"><img alt="new-doctors" loading="lazy" width="374" height="249" decoding="async" data-nimg="1" class="HeaderCard_image__WdTXJ" style="color:transparent" sizes="(min-width: 1024px) 374px, 100vw" srcSet="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fhealth-professionals%2Fnew-doctors.jpg%3Fh%3D424%26iar%3D0%26w%3D640&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fhealth-professionals%2Fnew-doctors.jpg%3Fh%3D424%26iar%3D0%26w%3D640&w=750&q=75 750w, 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src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fhealth-professionals%2Fnew-doctors.jpg%3Fh%3D424%26iar%3D0%26w%3D640&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Graduate Medical Education</div><h2 class="HeaderCard_headline__MtAdH">Residences and Fellowships</h2></div><div class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Join our robust physician training programs led by nationally known healthcare leaders.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/education/gme"><span>Explore 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class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Join our robust physician training programs led by nationally known healthcare leaders.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/education/gme"><span>Explore Opportunities</span></a></div></div></div></div></div></div><button class="HeaderLinksSection_flyoutCloseButton__lwoM_ outline-focus-dark" aria-controls="flyoutMenu-:R18pssd6:-desktop" aria-haspopup="true" aria-expanded="false"><span class="HeaderLinksSection_buttonLabel__AEb1r"> Close</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="xmark" class="svg-inline--fa fa-xmark HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 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0-45.3L77.3 256 246.6 86.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0l-192 192z"></path></svg>Back to home</button><ul class="HeaderLinksSection_secondaryLinks__NYXv2"><li><a title="" target="" class="" href="/contact-us">Contact Us</a></li><li><a title="" target="" class="" href="/about-us/careers">Careers</a></li><li><a title="" target="" class="" href="/giving">Giving</a></li><li><a title="" target="" class="" href="/about-us/community-benefit">Community Benefit</a></li><li><a title="" target="" class="" href="/about-us/awards">Awards</a></li><li><a title="" target="" class="" href="/about-us/leadership">Leadership</a></li><li><a href="https://vitals.sutterhealth.org/" target="_blank" rel="noopener noreferrer">Newsroom</a></li><li><a title="" target="" class="" href="/patient-stories">Patient Stories</a></li><li><a title="" target="" class="" href="/about-us/business-programs">Business Programs</a></li><li><a title="" target="" class="" 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src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fhealth-professionals%2Fsutter-pride-2024.jpg%3Fh%3D720%26iar%3D0%26w%3D1280&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Careers</div><h2 class="HeaderCard_headline__MtAdH">Work at Sutter</h2></div><div class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Care. 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169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z"></path></svg></span></button><div class="HeaderLinksSection_flyoutMenu__0II3n HeaderLinksSection_isClosed__BC4D7" id="flyoutMenu-:R1apssd6:-desktop"><div class="HeaderLinksSection_flyoutMenuInner__Kn2ii"><div class="HeaderLinksSection_flyoutMenuLinks__IDWN_"><div class="HeaderLinksSection_parentLink__RTNzH"><a title="" target="" class="" href="/about-us">About Us</a><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-right" class="svg-inline--fa fa-chevron-right HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z"></path></svg></div><ul class="HeaderLinksSection_secondaryLinks__NYXv2"><li><a title="" target="" class="" href="/contact-us">Contact Us</a></li><li><a title="" target="" class="" href="/about-us/careers">Careers</a></li><li><a title="" target="" class="" href="/giving">Giving</a></li><li><a title="" target="" class="" href="/about-us/community-benefit">Community Benefit</a></li><li><a title="" target="" class="" href="/about-us/awards">Awards</a></li><li><a title="" target="" class="" href="/about-us/leadership">Leadership</a></li><li><a href="https://vitals.sutterhealth.org/" target="_blank" rel="noopener noreferrer">Newsroom</a></li><li><a title="" target="" class="" href="/patient-stories">Patient Stories</a></li><li><a title="" target="" class="" href="/about-us/business-programs">Business Programs</a></li><li><a title="" target="" class="" href="/volunteering">Volunteering</a></li><div class="undefined hidden"></div></ul></div><div class="HeaderLinksSection_flyoutMenuCard__A8Fal"><div class="component component--nested basis-full "><div class="component-content HeaderCard_containerWrapper__n_OUc"><img 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class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Care. 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Doctor</a></li><li><a title="" target="" class="" href="/find-location">Find a Location</a></li><li><a title="" target="" class="" href="/book-appointment">Book an Appointment</a></li><li><a title="" target="" class="" href="/referrals">Request a Referral</a></li><li><a title="" target="" class="" href="/services">View Services</a></li><div class="undefined hidden"></div></ul></div><div class="HeaderLinksSection_flyoutMenuCard__A8Fal"><div class="component component--nested basis-full "><div class="component-content HeaderCard_containerWrapper__n_OUc"><img alt="little-girl-at-pediatric-visit" loading="lazy" width="374" height="249" decoding="async" data-nimg="1" class="HeaderCard_image__WdTXJ" style="color:transparent" sizes="(min-width: 1024px) 374px, 100vw" 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/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2Fmedical-doctors%2Flittle-girl-at-pediatric-visit.jpg%3Fh%3D1400%26iar%3D0%26w%3D2496&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Appointments</div><h2 class="HeaderCard_headline__MtAdH">Get Care Today</h2></div><div class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Find same-day care for everyday health needs. Schedule virtual care or visit a nearby Walk-In Care or Urgent Care.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/book-appointment"><span>Book an Appointment</span></a></div></div></div></div></div></div><button class="HeaderLinksSection_flyoutCloseButton__lwoM_ outline-focus-dark" aria-controls="flyoutMenu-:R4bassd6:-desktop" aria-haspopup="true" aria-expanded="false"><span class="HeaderLinksSection_buttonLabel__AEb1r"> Close</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="xmark" class="svg-inline--fa fa-xmark HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 384 512"><path fill="currentColor" d="M342.6 150.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L192 210.7 86.6 105.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3L146.7 256 41.4 361.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 0L192 301.3 297.4 406.6c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L237.3 256 342.6 150.6z"></path></svg></button></div></div></div></div></div></li><li class="component component--spacing-none HeaderLinksSection_headerLinksSection__DhMM7 basis-full"><div class="component-content"><div class="responsiveVisibility_mobileOnly__QuYqX"><div class="HeaderLinksSection_linksSectionMobile__hwYm9"><div class="HeaderLinksSection_mainLinkWrapper__01vvR"><a title="" target="" class="" href="/patient-resources">Patient Resources</a><button class="HeaderLinksSection_parentButton__jnqS_" aria-controls="flyoutMenu-:R2jassd6:-mobile" aria-haspopup="true" aria-expanded="false"><div class="HeaderLinksSection_parentButtonIcon__PlLcA"><span class="sr-only">Open flyout menu</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-right" class="svg-inline--fa fa-chevron-right HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z"></path></svg></div></button></div><div class="HeaderLinksSection_flyoutMenu__0II3n HeaderLinksSection_isClosed__BC4D7" id="flyoutMenu-:R2jassd6:-mobile"><button class="HeaderLinksSection_backToHomeButton__eOYFe"><span class="sr-only">Close flyout menu</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-left" class="svg-inline--fa fa-chevron-left HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M9.4 233.4c-12.5 12.5-12.5 32.8 0 45.3l192 192c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L77.3 256 246.6 86.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0l-192 192z"></path></svg>Back to home</button><ul class="HeaderLinksSection_secondaryLinks__NYXv2"><li><a title="" target="" class="" href="/patient-resources/my-health-online">My Health Online</a></li><li><a title="" target="" class="" href="/billing-insurance">Billing & Insurance</a></li><li><a title="" target="" class="" href="/patient-resources/classes-events">Classes & Events</a></li><li><a title="" target="" class="" href="/patient-resources/records-planning/request-medical-records">Records & Planning</a></li><li><a title="" target="" class="" href="/patient-resources/privacy">Rights and Privacy</a></li><li><a title="" target="" class="" href="/billing-insurance/financial-assistance">Help Paying Your Bill (Financial Assistance)</a></li><div class="undefined hidden"></div></ul><div class="component component--nested basis-full "><div class="component-content HeaderCard_containerWrapper__n_OUc"><img alt="woman-using-mho-app-1226x690" loading="lazy" width="374" height="249" decoding="async" data-nimg="1" class="HeaderCard_image__WdTXJ" style="color:transparent" sizes="(min-width: 1024px) 374px, 100vw" srcSet="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Patient Portal</div><h2 class="HeaderCard_headline__MtAdH">My Health Online</h2></div><div class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Make appointments, message your doctor, view test results and more through our digital patient portal and app.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/patient-resources/my-health-online"><span>Enroll Now</span></a></div></div></div></div></div></div></div></div><div class="responsiveVisibility_desktopOnly__QAPZb"><div class="HeaderLinksSection_linksSectionDesktop__OgsCQ"><button class="HeaderLinksSection_parentButton__jnqS_ " aria-controls="flyoutMenu-:R4jassd6:-desktop" aria-haspopup="true" aria-expanded="false"><span>Patient Resources<svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z"></path></svg></span></button><div class="HeaderLinksSection_flyoutMenu__0II3n HeaderLinksSection_isClosed__BC4D7" id="flyoutMenu-:R4jassd6:-desktop"><div class="HeaderLinksSection_flyoutMenuInner__Kn2ii"><div class="HeaderLinksSection_flyoutMenuLinks__IDWN_"><div class="HeaderLinksSection_parentLink__RTNzH"><a title="" target="" class="" href="/patient-resources">Patient Resources</a><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-right" class="svg-inline--fa fa-chevron-right HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z"></path></svg></div><ul class="HeaderLinksSection_secondaryLinks__NYXv2"><li><a title="" target="" class="" href="/patient-resources/my-health-online">My Health Online</a></li><li><a title="" target="" class="" href="/billing-insurance">Billing & Insurance</a></li><li><a title="" target="" class="" href="/patient-resources/classes-events">Classes & Events</a></li><li><a title="" target="" class="" href="/patient-resources/records-planning/request-medical-records">Records & Planning</a></li><li><a title="" target="" class="" href="/patient-resources/privacy">Rights and Privacy</a></li><li><a title="" target="" class="" href="/billing-insurance/financial-assistance">Help Paying Your Bill (Financial Assistance)</a></li><div class="undefined hidden"></div></ul></div><div class="HeaderLinksSection_flyoutMenuCard__A8Fal"><div class="component component--nested basis-full "><div class="component-content HeaderCard_containerWrapper__n_OUc"><img alt="woman-using-mho-app-1226x690" loading="lazy" width="374" height="249" decoding="async" data-nimg="1" class="HeaderCard_image__WdTXJ" style="color:transparent" sizes="(min-width: 1024px) 374px, 100vw" srcSet="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fsutterhealt962c-sutterhealt8fce-production57cc-4860%2Fmedia%2FProject%2FSutterHealth%2FSutterHealth%2FImages%2FMy-Health-Online%2Fwoman-using-mho-app-1226x690.jpg%3Fh%3D690%26iar%3D0%26w%3D1226&w=3840&q=75"/><div class="HeaderCard_eyebrowHeadlineContainer__4FZ62"><div class="HeaderCard_eyebrow__uo21g">Patient Portal</div><h2 class="HeaderCard_headline__MtAdH">My Health Online</h2></div><div class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Make appointments, message your doctor, view test results and more through our digital patient portal and app.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/patient-resources/my-health-online"><span>Enroll Now</span></a></div></div></div></div></div></div><button class="HeaderLinksSection_flyoutCloseButton__lwoM_ outline-focus-dark" aria-controls="flyoutMenu-:R4jassd6:-desktop" aria-haspopup="true" aria-expanded="false"><span class="HeaderLinksSection_buttonLabel__AEb1r"> Close</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="xmark" class="svg-inline--fa fa-xmark HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 384 512"><path fill="currentColor" d="M342.6 150.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L192 210.7 86.6 105.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3L146.7 256 41.4 361.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 0L192 301.3 297.4 406.6c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L237.3 256 342.6 150.6z"></path></svg></button></div></div></div></div></div></li><li class="component component--spacing-none HeaderLinksSection_headerLinksSection__DhMM7 basis-full"><div class="component-content"><div class="responsiveVisibility_mobileOnly__QuYqX"><div class="HeaderLinksSection_linksSectionMobile__hwYm9"><div class="HeaderLinksSection_mainLinkWrapper__01vvR"><a title="" target="" class="" href="/health">Health & Wellness</a><button class="HeaderLinksSection_parentButton__jnqS_" aria-controls="flyoutMenu-:R2rassd6:-mobile" aria-haspopup="true" aria-expanded="false"><div class="HeaderLinksSection_parentButtonIcon__PlLcA"><span class="sr-only">Open flyout menu</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-right" class="svg-inline--fa fa-chevron-right HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 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class="HeaderCard_content__Br0kX"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Join our robust physician training programs led by nationally known healthcare leaders.</p></div></div></div></div><div class="HeaderCard_link__03EQh"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--primary" href="/education/gme"><span>Explore Opportunities</span></a></div></div></div></div></div></div><button class="HeaderLinksSection_flyoutCloseButton__lwoM_ outline-focus-dark" aria-controls="flyoutMenu-:R53assd6:-desktop" aria-haspopup="true" aria-expanded="false"><span class="HeaderLinksSection_buttonLabel__AEb1r"> Close</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="xmark" class="svg-inline--fa fa-xmark HeaderLinksSection_icon__SXbf0" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 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class="responsiveVisibility_desktopOnly__QAPZb"><div class="JumpLinks_inner__Z5PUw container-max-w-lg"><div class="JumpLinks_heading__1RQhi">Jump to:</div><ul class="JumpLinks_links__Q_Zkz"><li><div class="field-link"><a title="" target="" class="" href="/billing-insurance#pay-online">Pay Online</a></div></li><li><div class="field-link"><a title="" target="" class="" href="/billing-insurance#billing">Billing Resources</a></div></li><li><div class="field-link"><a title="" target="" class="" href="/health-plan">Accepted Health Plans</a></div></li><li><div class="field-link"><a title="" target="" class="" href="/billing-insurance#insurance">Insurance Resources</a></div></li><li><div class="field-link"><a title="" target="" class="" href="/billing-insurance#faqs">FAQs</a></div></li></ul></div></div></div></div></div></div></div><div class="component false"><div class="Grid_grid__8e_U7 false basis-full col-2"><div class="Grid_accent__Y8t_T"></div><div><div class="container-max-w-lg Grid_gridWrapper__SSNl5"><div class="Grid_gridTop__WSt5l"><div class="component component--spacing-sm component--section-header SectionHeader_sectionHeader__QjJJR basis-full " id="pay-online"><div class="container-max-w-lg"><div class="SectionHeader_inner___CR_h"><h2>Make a Payment Online</h2></div></div></div></div><div class="Grid_gridColumns__GRw6T"><div class="component component--nested"><div class="TextCard_textCard__NEe__ basis-full component-teal-50"><div class="component-content"><div class="TextCard_contentWrapper__pm2J7"><h3 class="TextCard_title__NCS0r">Patient Sign In</h3><div class="TextCard_body__V6hja"><div class="ck-content"><p>Sign in to My Health Online (MHO) to view and pay your hospital or doctor bill.</p></div></div><div class="TextCard_linksWrapper__bUIDW"><div class="component component--nested basis-full "><div class="component-content"><a href="https://myhealthonline.sutterhealth.org/mho/inside.asp?mode=accountsummary" class="btn btn--primary" target="_blank" rel="noopener noreferrer"><span>Sign in to MHO</span></a></div></div></div></div></div></div></div><div class="component component--nested"><div class="TextCard_textCard__NEe__ basis-full component-teal-50"><div class="component-content"><div class="TextCard_contentWrapper__pm2J7"><h3 class="TextCard_title__NCS0r">Guest Pay</h3><div class="TextCard_body__V6hja"><div class="ck-content"><p>You and your family members can use Guest Pay to pay medical bills without a My Health Online account.</p></div></div><div class="TextCard_linksWrapper__bUIDW"><div class="component component--nested basis-full "><div class="component-content"><a href="https://myhealthonline.sutterhealth.org/mho/billing/guestpay/" class="btn btn--primary"><span>Pay as a Guest</span></a></div></div></div></div></div></div></div></div><div class="Grid_divider__u_OgJ"></div><div class="Grid_gridBottom__eRNpe"></div></div></div></div></div><div class="component component--spacing-none" id="billing"><div class="Grid_grid__8e_U7 false basis-full container-yellow-50 col-3"><div class="Grid_accent__Y8t_T"></div><div><div class="container-max-w-lg Grid_gridWrapper__SSNl5"><div class="Grid_gridTop__WSt5l"><div class="component component--spacing-sm component--section-header SectionHeader_sectionHeader__QjJJR basis-full "><div class="container-max-w-lg"><div class="SectionHeader_inner___CR_h"><h2>Understanding Your Bill</h2></div></div></div><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p><span data-teams="true">Learn how our billing works and explore financial assistance options.</span></p></div></div></div></div><div class="Grid_gridColumns__GRw6T"><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p><a href="/-/media/Project/SutterHealth/SutterHealth/Files/billing-insurance/billing-statement-walkthrough.pdf">How to Read Your Bill (PDF)</a></p></div></div></div><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p><a href="/-/media/Project/SutterHealth/SutterHealth/Files/billing-insurance/billing-eob-walkthrough.pdf">Explanation of Benefits Guide (PDF)</a></p></div></div></div><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p><a href="/billing-insurance/costs-and-charges">Healthcare Costs and Charges</a></p></div></div></div><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p><a href="/billing-insurance/financial-assistance">Help Paying Your Bill <br />(Financial Assistance)</a></p></div></div></div><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p><a href="/billing-insurance/costs-and-charges/no-surprises-act">No Surprises Act</a></p></div></div></div></div><div class="Grid_divider__u_OgJ"></div><div class="Grid_gridBottom__eRNpe"></div></div></div></div></div><div class="component component--spacing-none basis-full SimplePromo_simplePromo__n4KlE"><div class="SimplePromo_wrapper__1UdCO"><div class="SimplePromo_accentBackgroundLeft__ZEXsD"></div><div class="SimplePromo_inner__xbaVx"><div class="SimplePromo_accent__FYynI"></div><div class="SimplePromo_minimumSpaceNoImage__CiIlR"><div class="SimplePromo_iconWrapper__Wst2Q"> </div></div><div class="SimplePromo_contentWrapper__2smvO"><div class="SimplePromo_content__6va_R"><h2 class="SimplePromo_heading__sBhyi">Accepted Health Plans</h2><div class="SimplePromo_body__b0nnr"><div class="ck-content"><p>Find a health plan that fits your needs. Most insurance carriers include access to Sutter.</p></div></div></div><div class="SimplePromo_cta__iUJCd"><div class="component component--nested basis-full "><div class="component-content"><a title="" target="" class="btn btn--secondary" href="/health-plan"><span>View Health Plans</span></a></div></div></div></div></div></div></div><div class="component component--spacing-none" id="insurance"><div class="Grid_grid__8e_U7 false basis-full container-breezy-teal-50 col-3"><div class="Grid_accent__Y8t_T"></div><div><div class="container-max-w-lg Grid_gridWrapper__SSNl5"><div class="Grid_gridTop__WSt5l"><div class="component component--spacing-sm component--section-header SectionHeader_sectionHeader__QjJJR basis-full " id="quick-links"><div class="container-max-w-lg"><div class="SectionHeader_inner___CR_h"><h2>Health Insurance Resources</h2></div></div></div></div><div class="Grid_gridColumns__GRw6T"><div class="component component--nested basis-full "><div class="SingleActionCard_singleActionCard__236tf"><div class="component-content"><div class="SingleActionCard_contentWrapper__TY_om"><h3 class="SingleActionCard_title__chkqv"><a title="" target="" class="SingleActionCard_link__o4E6E" href="/billing-insurance/health-insurance-information-guide">Health Insurance Guide</a></h3><div class="SingleActionCard_body__q7JOk"><div><div class="ck-content"><p>Review common terms and billing types to help you navigate insurance.</p></div></div></div></div><div class="SingleActionCard_arrowIconWrapper__DtOLw"><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-right" class="svg-inline--fa fa-chevron-right SingleActionCard_arrowIcon__EdK0m" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z"></path></svg></div></div></div></div><div class="component component--nested basis-full "><div class="SingleActionCard_singleActionCard__236tf"><div class="component-content"><div class="SingleActionCard_contentWrapper__TY_om"><h3 class="SingleActionCard_title__chkqv"><a title="" target="" class="SingleActionCard_link__o4E6E" href="/billing-insurance/medicare">Medicare Advantage</a></h3><div class="SingleActionCard_body__q7JOk"><div><div class="ck-content"><p>Learn about and compare plans to find the best one for you.</p></div></div></div></div><div class="SingleActionCard_arrowIconWrapper__DtOLw"><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-right" class="svg-inline--fa fa-chevron-right SingleActionCard_arrowIcon__EdK0m" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z"></path></svg></div></div></div></div><div class="component component--nested basis-full "><div class="SingleActionCard_singleActionCard__236tf"><div class="component-content"><div class="SingleActionCard_contentWrapper__TY_om"><h3 class="SingleActionCard_title__chkqv"><a href="https://www.sutterhealthplus.org/" class="SingleActionCard_link__o4E6E" target="_blank" rel="noopener noreferrer">Sutter Health Plan</a></h3><div class="SingleActionCard_body__q7JOk"><div><div class="ck-content"><p>Access high-quality care and coverage with our affordable HMO plan.</p></div></div></div></div><div class="SingleActionCard_arrowIconWrapper__DtOLw"><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-right" class="svg-inline--fa fa-chevron-right SingleActionCard_arrowIcon__EdK0m" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z"></path></svg></div></div></div></div></div><div class="Grid_divider__u_OgJ"></div><div class="Grid_gridBottom__eRNpe"></div></div></div></div></div><div class="component"><div class=" basis-full container-max-w-lg"><div class="component-content Accordion_wrapperContainer__xOx3Z"><div class="Accordion_accordionTopSection__KKm2Z"><div class="Accordion_header__d_v7I"><div class="component component--spacing-sm component--section-header SectionHeader_sectionHeader__QjJJR basis-full " id="faqs"><div class="container-max-w-lg"><div class="SectionHeader_inner___CR_h"><h2>Frequently Asked Questions</h2></div></div></div></div><div class="Accordion_description__ZwG0T"></div></div><div class=""><div><div class=" Accordion_accordion__2_jpP"><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R61lj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Why are there different prices for the same service depending on where I get care? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ra1lj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Operating expenses vary by location because we offer care across Northern California and the Central Coast. As a result, visit and procedure costs may differ between care centers.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R62lj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>What information do I need to provide from my new insurance card? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ra2lj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>If you have new insurance or an updated insurance card, you can submit an update request through <a href="/patient-resources/my-health-online?sc_site=SutterHealth&sc_lang=en">My Health Online</a> with these simple steps:</p><ul><li>Visit the Insurance Summary page</li><li>Click the Add a Coverage button</li><li>Follow the prompts<br /> </li></ul></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R63lj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>How can I update my insurance policy? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ra3lj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>You can submit an insurance update request through <a href="/patient-resources/my-health-online?sc_site=SutterHealth&sc_lang=en">My Health Online</a> in a few short steps:</p><ul><li>Visit the Insurance Summary page</li><li>Click the Remove button next to the expired insurance</li><li>Follow the prompts<br /> </li></ul></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R64lj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>What happens if I pay my copay and then my visit is canceled? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ra4lj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>When you schedule an appointment, you can authorize a future copay if your clinician offers online payments. We won’t charge your credit card until you check in for your appointment. If you cancel your appointment, we won’t charge your credit card.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R65lj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Why can't I pay my copay online? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ra5lj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Not all clinician practices offer online copay payments, so please check with your care team to learn if your clinician accepts them.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R66lj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>How are payment refunds processed? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ra6lj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>If you have an outstanding account balance, we’ll typically apply your payment to the account. If your account doesn’t have an outstanding balance at the time of the refund, we’ll issue a refund to the original credit card or by check.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R67lj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Why isn’t my online payment reflected in the paper statement I received in the mail? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ra7lj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>It may take over a week to generate, print and mail a paper statement. If you make an online payment during this time, it won’t show on the current statement but will be applied and appear on the next one.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R68lj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>What payment methods can I use to make an online payment? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ra8lj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>You can pay online using your Visa, MasterCard, Discover or American Express credit card.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R69lj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Can I set up a payment plan to cover my balance? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ra9lj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>You’ll likely have the option to set up a payment plan through My Health Online. To get started, follow these steps:</p><ul><li>Sign in to <a href="/patient-resources/my-health-online?sc_site=SutterHealth&sc_lang=en">My Health Online</a></li><li>To view your account balances, click Open the View / Pay / Print Bill from the menu</li><li>If you have a qualifying balance, click the Set Up Payment Plan button</li><li>The following screens will allow you to select a payment amount, method and date to cover your balance<br /> </li></ul></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6alj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>How do I know if Sutter Health accepts my health insurance? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Raalj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>For the most accurate coverage information, please get in touch with your health insurance provider. Their contact details are available on your insurance card. You can also use our <a href="/Health-Plan?sc_site=SutterHealth&sc_lang=en">Health Plan Search</a> to determine which Sutter hospitals and medical groups accept your health plan.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6blj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>What’s the difference between a deductible, allowable amount, copayment and coinsurance? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Rablj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>When you have health insurance, your deductible, allowable amount, copayment (copay) and coinsurance impact the amount you pay for medical services. Because these can vary based on your insurance, use the phone number on the back of your insurance card to contact your health insurance company and learn more. Generally, the main differences are:</p><ul><li>Deductible: This is the amount you must pay for covered healthcare services during a coverage period (typically one year) before your health insurance starts covering its share.</li><li>Allowable amount: This is the maximum amount a health insurance plan will pay for a covered service.</li><li>Copayment (copay): Your copay is the fixed amount for a covered service. You pay this amount before or during your medical service, lab test or prescription.</li><li>Coinsurance: After paying your deductible, this is the percentage of costs you’re responsible for on covered services. Coinsurance represents a cost-sharing arrangement, not an additional insurance plan.<br /> </li></ul></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6clj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>What information does my bill include? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Raclj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>See the <a href="/-/media/Project/SutterHealth/SutterHealth/Files/billing-insurance/billing-statement-walkthrough.pdf">Statement Walkthrough</a> to answer the following questions:</p><ul><li>What service did I have?</li><li>When did I receive this service?</li><li>Who was the doctor? </li><li>Where did the service take place?</li><li>Did Sutter send a bill to my insurance company?</li><li>Did my insurance cover the procedure?</li><li>I have insurance, so why am I getting a bill?<br /> </li></ul></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6dlj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Why do I get separate bills from facilities and doctors? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Radlj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Facility billing includes charges for services or procedures received in hospitals, inpatient and outpatient centers, or from home health or hospice. These charges may include costs for:</p><ul><li>Administration</li><li>A room</li><li>Equipment</li><li>Labs</li><li>Meals</li><li>Medications</li><li>Nursing</li><li>Technicians</li><li>Therapists<br /> </li></ul></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6elj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>What's doctor billing?</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Raelj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Doctor billing includes charges for healthcare services a doctor or other healthcare professional provides, including professional assessment, direction and oversight. These services may be provided at facilities such as a hospital, surgery center or medical office.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6flj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Why do I get bills from doctors outside Sutter Health? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Raflj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>When you receive services at a Sutter Health location, a private (non-Sutter Health) doctor sometimes provides your care, including an anesthesiologist, emergency medicine doctor, radiologist, pathologist, or others. These private doctors work at a Sutter Health facility but aren’t employed by Sutter.</p><p>We work with insurance companies covering Sutter doctors and private physicians at Sutter Health facilities. However, private doctors are only required to accept some of the insurance plans that the facility does.<br /> </p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6glj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Why am I charged differently for preventive, diagnostic and chronic care? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Raglj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Your insurance coverage may vary based on what type of services you receive:</p><ul><li>Preventive care is the care you receive to prevent illness or disease, like immunizations, lab tests and screenings. Your annual health exam typically includes preventive care services. </li><li>Diagnostic care is the care you receive to treat or diagnose a health problem. It includes monitoring current conditions, evaluating new symptoms and conducting diagnostic tests.</li><li>Chronic care addresses health issues or injuries that persist for over 2 weeks, including conditions like congestive heart failure, arthritis or a chronic cough.<br /> </li></ul></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6hlj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Can I get a price estimate for medical services? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Rahlj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>You can a receive a price estimate several ways:</p><ul><li>For hospital fee estimates, call Sutter Health Patient Advocates at <a href="tel:855-398-1637">855-398-1637</a>.</li><li>For doctor fee estimates, call Sutter Health Patient Advocates at <a href="tel:855-961-8566">866-961-8566</a>.</li><li>Existing My Health Online (MHO) users can <a href="/patient-resources/my-health-online?sc_site=SutterHealth&sc_lang=en">log in to their account</a> for an estimate.</li></ul></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6ilj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>How do I pay for my healthcare services? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Railj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>The quickest way to pay your bill is online using <a href="/patient-resources/my-health-online?sc_site=SutterHealth&sc_lang=en">My Health Online</a>. You can also pay your bill in the following ways: </p><ul><li>Mail — Send in a check upon receipt of your bill.</li><li>Phone — Visit Contact Us for the phone number of your local billing agent. </li><li>In Person — Pay in person at the hospital or doctor’s office where you received services.</li></ul><p>Payment options include:</p><ul><li>Check</li><li>Bank bill pay</li><li>Visa, MasterCard, Discover or American Express credit card</li><li>Health Spending Account (HSA) card from Visa, MasterCard, Discover or American Express<br /> </li></ul></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6jlj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>How can I get a more detailed bill? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Rajlj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>For details on a specific service, visit <a href="/patient-resources/my-health-online?sc_site=SutterHealth&sc_lang=en">My Health Online (MHO)</a> > Billing > Account Details. You can also chat or call the number on your statement to request a detailed bill.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6klj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Does Sutter offer discounts, payment plans or financial assistance options? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Raklj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Yes, we’re here to help you cover and ease healthcare costs with <a href="/billing-insurance/financial-assistance">financial assistance programs</a>, automatic discounts applied to your account, and payment plans. To learn if you qualify for a payment plan, please contact us at <a href="tel:18004788837">800-4SUTTER</a>. Eligible people can set up a payment plan for doctor services using their <a href="/patient-resources/my-health-online?sc_site=SutterHealth&sc_lang=en">My Health Online (MHO)</a> account or contact the billing office for doctor or hospital services.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6llj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>What should I do if my insurance denies a service due to a coding error? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Rallj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>Your doctor or healthcare provider assigns a specific code to every medical service. Sometimes, your insurance company may claim the code needs to be corrected and recommend changing it. If this happens, please contact your doctor to verify that the code is accurate.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6mlj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>Why were my healthcare services billed at the rate shown on my statement? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ramlj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>We base pricing on the services you receive. First, your doctor documents your visit and any procedures. Then, a certified coder assigns the appropriate codes. If you have questions about the coding, please contact your billing office.</p></div></div></div></div></div></div></div></div><div class="component basis-full "><div class="component-content"><div class=""><div data-headlessui-state=""><button class="Accordion_accordionItemButton__L1e31" id="headlessui-disclosure-button-:R6nlj4d6:" type="button" aria-expanded="false" data-headlessui-state=""><span>How can I request my billing records? </span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="plus" class="svg-inline--fa fa-plus Accordion_accordionItemIcon__3dYD_" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M256 80c0-17.7-14.3-32-32-32s-32 14.3-32 32l0 144L48 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l144 0 0 144c0 17.7 14.3 32 32 32s32-14.3 32-32l0-144 144 0c17.7 0 32-14.3 32-32s-14.3-32-32-32l-144 0 0-144z"></path></svg></button><div class="Accordion_accordionItemContent__lYtsL origin-top transition duration-300 ease-out data-[closed]:opacity-0" id="headlessui-disclosure-panel-:Ranlj4d6:" hidden="" style="display:none" data-headlessui-state=""><div class="component component--wysiwyg ck-content WYSIWYG_wysiwygContainer__n77SK basis-full"><div class="component-content container-max-w-lg"><div><p>To request billing records, use our online chat or call <a href="tel:855-398-1633">800-4SUTTER</a> and select the Billing option.</p></div></div></div><div class="component component--nested basis-full "><div class="component-content"><button class="btn btn--primary">Chat Now</button><dialog class="Dialog_dialog__2PeVn __variable_965ea1 __variable_bd70f8 __className_bd70f8" id="dialog-:Raqnlj4d6:" role="alertdialog" aria-labelledby="dialog-label-:Raqnlj4d6:"><button class="Dialog_buttonClose__t4XRT" aria-expanded="true" aria-controls="dialog-:Raqnlj4d6:"><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="xmark" class="svg-inline--fa fa-xmark " role="img" 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you.\u003c/p\u003e\u003c/div\u003e"},"Date":{"value":"0001-01-01T00:00:00Z"},"Eyebrow":{"value":""},"Headline":{"value":"Medicare Advantage"},"Image":{"value":{}},"Link":{"value":{"class":"","id":"c1364d68-a8d3-4894-aa8d-dd61022c1d58","querystring":"","anchor":"","target":"","title":"","linktype":"internal","text":"","url":"/SutterHealth/SutterHealth/Home/billing insurance/find a medicare advantage plan","href":"/billing-insurance/medicare"}}}},{"uid":"cd60107a-dffe-4373-a603-85a49dd37240","componentName":"SingleActionCard","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/Single Action Card 1","params":{"GridParameters":"basis-full","FieldNames":"Default"},"fields":{"Body":{"value":"\u003cdiv class=\"ck-content\"\u003e\u003cp\u003eAccess high-quality care and coverage with our affordable HMO plan.\u003c/p\u003e\u003c/div\u003e"},"Date":{"value":"0001-01-01T00:00:00Z"},"Eyebrow":{"value":""},"Headline":{"value":"Sutter Health Plan"},"Image":{"value":{}},"Link":{"value":{"href":"https://www.sutterhealthplus.org/","linktype":"external","url":"https://www.sutterhealthplus.org/","target":"_blank","text":"Sutter Health Plan Members"}}}}],"grid-bottom-9":[]}},{"uid":"1f73b842-f852-47f3-a7d6-8f3bd2b0ab26","componentName":"AccordionContainer","dataSource":"","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"17","FieldNames":"Default"},"placeholders":{"accordion-header-17":[{"uid":"82d8dc38-c396-4d7d-9aa9-d8f356a0caef","componentName":"SectionHeader","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/Section Header 5","params":{"HeadingLevel":"2","GridParameters":"basis-full","FieldNames":"Default","RenderingIdentifier":"faqs"},"fields":{"Header":{"value":"Frequently Asked Questions"},"SectionLink":{"value":{"href":""}}}}],"accordion-description-17":[],"accordion-items-17":[{"uid":"191a17a5-1397-4f64-85c0-da67e0634042","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/AccordionItem 1","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"18","FieldNames":"Default"},"fields":{"Label":{"value":"Why are there different prices for the same service depending on where I get care? "}},"placeholders":{"accordion-item-content-18":[{"uid":"f0f58d7b-e42b-4ea6-87bd-35ca01afb5c7","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/WYSIWYG 2","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"19","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eOperating expenses vary by location because we offer care across Northern California and the Central Coast. As a result, visit and procedure costs may differ between care centers.\u003c/p\u003e"}}}]}},{"uid":"bbc8b38f-5891-4e6f-86ce-aaa48da713d6","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/AccordionItem 2","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"20","FieldNames":"Default"},"fields":{"Label":{"value":"What information do I need to provide from my new insurance card? "}},"placeholders":{"accordion-item-content-20":[{"uid":"6fc622a5-60b4-4701-b536-23b0a5dc693b","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/WYSIWYG 3","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"21","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eIf you have new insurance or an updated insurance card, you can submit an update request through \u003ca href=\"/patient-resources/my-health-online?sc_site=SutterHealth\u0026amp;sc_lang=en\"\u003eMy Health Online\u003c/a\u003e with these simple steps:\u003c/p\u003e\u003cul\u003e\u003cli\u003eVisit the Insurance Summary page\u003c/li\u003e\u003cli\u003eClick the Add a Coverage button\u003c/li\u003e\u003cli\u003eFollow the prompts\u003cbr /\u003e\u0026nbsp;\u003c/li\u003e\u003c/ul\u003e"}}}]}},{"uid":"07363e67-8e63-4c71-a01f-659a6af18df2","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/AccordionItem 23","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"42","FieldNames":"Default"},"fields":{"Label":{"value":"How can I update my insurance policy? "}},"placeholders":{"accordion-item-content-42":[{"uid":"4946730c-fc7c-4748-b1e2-ab58d045d8a6","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/WYSIWYG 4","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"43","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eYou can submit an insurance update request through \u003ca href=\"/patient-resources/my-health-online?sc_site=SutterHealth\u0026amp;sc_lang=en\"\u003eMy Health Online\u003c/a\u003e in a few short steps:\u003c/p\u003e\u003cul\u003e\u003cli\u003eVisit the Insurance Summary page\u003c/li\u003e\u003cli\u003eClick the Remove button next to the expired insurance\u003c/li\u003e\u003cli\u003eFollow the prompts\u003cbr /\u003e\u0026nbsp;\u003c/li\u003e\u003c/ul\u003e"}}}]}},{"uid":"564bb6f7-77eb-4b67-9801-5a1d88e4eabc","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/AccordionItem 22","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"41","FieldNames":"Default"},"fields":{"Label":{"value":"What happens if I pay my copay and then my visit is canceled? "}},"placeholders":{"accordion-item-content-41":[{"uid":"79932659-225c-461c-84a1-f31aaca7e0f1","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/WYSIWYG 5","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"44","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eWhen you schedule an appointment, you can authorize a future copay if your clinician offers online payments. We won’t charge your credit card until you check in for your appointment. If you cancel your appointment, we won’t charge your credit card.\u003c/p\u003e"}}}]}},{"uid":"10234a22-16aa-4e13-a6ad-871de7d91e99","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/AccordionItem 21","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"40","FieldNames":"Default"},"fields":{"Label":{"value":"Why can't I pay my copay online? "}},"placeholders":{"accordion-item-content-40":[{"uid":"f387ed44-7856-4a4e-bbaf-358b584f4da6","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/WYSIWYG 6","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"45","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eNot all clinician practices offer online copay payments, so please check with your care team to learn if your clinician accepts them.\u003c/p\u003e"}}}]}},{"uid":"96712171-9f8b-42a8-8f1d-ed8bb39d7699","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/AccordionItem 20","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"39","FieldNames":"Default"},"fields":{"Label":{"value":"How are payment refunds processed? "}},"placeholders":{"accordion-item-content-39":[{"uid":"97b83282-46f5-4127-97cf-9525c71baf22","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/WYSIWYG 7","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"46","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eIf you have an outstanding account balance, we’ll typically apply your payment to the account. If your account doesn’t have an outstanding balance at the time of the refund, we’ll issue a refund to the original credit card or by check.\u003c/p\u003e"}}}]}},{"uid":"f1fba540-f959-4b99-b0b6-2940512d928c","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/AccordionItem 19","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"38","FieldNames":"Default"},"fields":{"Label":{"value":"Why isn’t my online payment reflected in the paper statement I received in the mail? "}},"placeholders":{"accordion-item-content-38":[{"uid":"92aac2c6-89bf-450c-aaee-e4faf5f6ad47","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/WYSIWYG 8","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"47","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eIt may take over a week to generate, print and mail a paper statement. If you make an online payment during this time, it won’t show on the current statement but will be applied and appear on the next one.\u003c/p\u003e"}}}]}},{"uid":"8f962d1b-9458-4960-aef6-7baaf6e1085b","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/AccordionItem 18","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"37","FieldNames":"Default"},"fields":{"Label":{"value":"What payment methods can I use to make an online payment? "}},"placeholders":{"accordion-item-content-37":[{"uid":"5d85c7c0-61c1-436c-bf96-25a55bc1c6cb","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/WYSIWYG 9","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"48","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eYou can pay online using your Visa, MasterCard, Discover or American Express credit card.\u003c/p\u003e"}}}]}},{"uid":"21b2ce10-45fd-487d-bede-db933b8dabc6","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/AccordionItem 17","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"36","FieldNames":"Default"},"fields":{"Label":{"value":"Can I set up a payment plan to cover my balance? "}},"placeholders":{"accordion-item-content-36":[{"uid":"5332b1ff-c7b2-45f7-b687-25af62c7a441","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/WYSIWYG 10","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"49","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eYou’ll likely have the option to set up a payment plan through My Health Online. To get started, follow these steps:\u003c/p\u003e\u003cul\u003e\u003cli\u003eSign in to \u003ca href=\"/patient-resources/my-health-online?sc_site=SutterHealth\u0026amp;sc_lang=en\"\u003eMy Health Online\u003c/a\u003e\u003c/li\u003e\u003cli\u003eTo view your account balances, click Open the View / Pay / Print Bill from the menu\u003c/li\u003e\u003cli\u003eIf you have a qualifying balance, click the Set Up Payment Plan button\u003c/li\u003e\u003cli\u003eThe following screens will allow you to select a payment amount, method and date to cover your balance\u003cbr /\u003e\u0026nbsp;\u003c/li\u003e\u003c/ul\u003e"}}}]}},{"uid":"4ef25c93-0987-43a4-9267-d453745f3290","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/AccordionItem 16","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"35","FieldNames":"Default"},"fields":{"Label":{"value":"How do I know if Sutter Health accepts my health insurance? "}},"placeholders":{"accordion-item-content-35":[{"uid":"69c3ab0b-aebf-4ce0-99b3-cb947bbd1052","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/WYSIWYG 11","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"50","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eFor the most accurate coverage information, please get in touch with your health insurance provider. Their contact details are available on your insurance card. You can also use our \u003ca href=\"/Health-Plan?sc_site=SutterHealth\u0026amp;sc_lang=en\"\u003eHealth Plan Search\u003c/a\u003e to determine which Sutter hospitals and medical groups accept your health plan.\u003c/p\u003e"}}}]}},{"uid":"d6717501-c7e0-4dfe-aab5-b868e9902ef5","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/AccordionItem 15","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"34","FieldNames":"Default"},"fields":{"Label":{"value":"What’s the difference between a deductible, allowable amount, copayment and coinsurance? "}},"placeholders":{"accordion-item-content-34":[{"uid":"92168095-774b-404c-9741-aadf25cd9a0d","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/WYSIWYG 12","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"51","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eWhen you have health insurance, your deductible, allowable amount, copayment (copay) and coinsurance impact the amount you pay for medical services. Because these can vary based on your insurance, use the phone number on the back of your insurance card to contact your health insurance company and learn more. Generally, the main differences are:\u003c/p\u003e\u003cul\u003e\u003cli\u003eDeductible: This is the amount you must pay for covered healthcare services during a coverage period (typically one year) before your health insurance starts covering its share.\u003c/li\u003e\u003cli\u003eAllowable amount: This is the maximum amount a health insurance plan will pay for a covered service.\u003c/li\u003e\u003cli\u003eCopayment (copay): Your copay is the fixed amount for a covered service. You pay this amount before or during your medical service, lab test or prescription.\u003c/li\u003e\u003cli\u003eCoinsurance: After paying your deductible, this is the percentage of costs you’re responsible for on covered services. Coinsurance represents a cost-sharing arrangement, not an additional insurance plan.\u003cbr /\u003e\u0026nbsp;\u003c/li\u003e\u003c/ul\u003e"}}}]}},{"uid":"fc2a1050-cc89-4611-8c79-18b5b2dfe8b6","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/AccordionItem 14","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"33","FieldNames":"Default"},"fields":{"Label":{"value":"What information does my bill include? "}},"placeholders":{"accordion-item-content-33":[{"uid":"e9ab8bf2-e511-4db3-a7e8-bae94abc6ade","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/WYSIWYG 13","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"52","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eSee the \u003ca href=\"/-/media/Project/SutterHealth/SutterHealth/Files/billing-insurance/billing-statement-walkthrough.pdf\"\u003eStatement Walkthrough\u003c/a\u003e to answer the following questions:\u003c/p\u003e\u003cul\u003e\u003cli\u003eWhat service did I have?\u003c/li\u003e\u003cli\u003eWhen did I receive this service?\u003c/li\u003e\u003cli\u003eWho was the doctor?\u0026nbsp;\u003c/li\u003e\u003cli\u003eWhere did the service take place?\u003c/li\u003e\u003cli\u003eDid Sutter send a bill to my insurance company?\u003c/li\u003e\u003cli\u003eDid my insurance cover the procedure?\u003c/li\u003e\u003cli\u003eI have insurance, so why am I getting a bill?\u003cbr /\u003e\u0026nbsp;\u003c/li\u003e\u003c/ul\u003e"}}}]}},{"uid":"8730236a-b3eb-46fa-8dd4-db858c7f67aa","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/AccordionItem 13","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"32","FieldNames":"Default"},"fields":{"Label":{"value":"Why do I get separate bills from facilities and doctors? "}},"placeholders":{"accordion-item-content-32":[{"uid":"008049e0-d4de-488b-b421-042ddbcd3445","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/WYSIWYG 14","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"53","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eFacility billing includes charges for services or procedures received in hospitals, inpatient and outpatient centers, or from home health or hospice. These charges may include costs for:\u003c/p\u003e\u003cul\u003e\u003cli\u003eAdministration\u003c/li\u003e\u003cli\u003eA room\u003c/li\u003e\u003cli\u003eEquipment\u003c/li\u003e\u003cli\u003eLabs\u003c/li\u003e\u003cli\u003eMeals\u003c/li\u003e\u003cli\u003eMedications\u003c/li\u003e\u003cli\u003eNursing\u003c/li\u003e\u003cli\u003eTechnicians\u003c/li\u003e\u003cli\u003eTherapists\u003cbr /\u003e\u0026nbsp;\u003c/li\u003e\u003c/ul\u003e"}}}]}},{"uid":"8ab52d54-4d0a-4d62-8334-9610a8612063","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/AccordionItem 12","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"31","FieldNames":"Default"},"fields":{"Label":{"value":"What's doctor billing?"}},"placeholders":{"accordion-item-content-31":[{"uid":"c3e79603-0968-4665-8f98-f0924ffc86a7","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/WYSIWYG 15","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"54","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eDoctor billing includes charges for healthcare services a doctor or other healthcare professional provides, including professional assessment, direction and oversight. These services may be provided at facilities such as a hospital, surgery center or medical office.\u003c/p\u003e"}}}]}},{"uid":"7a10d38e-6e8b-4faa-85bc-0d56a1dd43b0","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/AccordionItem 11","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"30","FieldNames":"Default"},"fields":{"Label":{"value":"Why do I get bills from doctors outside Sutter Health? "}},"placeholders":{"accordion-item-content-30":[{"uid":"fc1be4f3-b1d3-4aed-850a-07f9fc9e75e8","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/WYSIWYG 16","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"55","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eWhen you receive services at a Sutter Health location, a private (non-Sutter Health) doctor sometimes provides your care, including an anesthesiologist, emergency medicine doctor, radiologist, pathologist, or others. These private doctors work at a Sutter Health facility but aren’t employed by Sutter.\u003c/p\u003e\u003cp\u003eWe work with insurance companies covering Sutter doctors and private physicians at Sutter Health facilities. However, private doctors are only required to accept some of the insurance plans that the facility does.\u003cbr /\u003e\u0026nbsp;\u003c/p\u003e"}}}]}},{"uid":"68fe93d8-9ab8-43b0-be2d-424fc1239506","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/AccordionItem 10","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"29","FieldNames":"Default"},"fields":{"Label":{"value":"Why am I charged differently for preventive, diagnostic and chronic care? "}},"placeholders":{"accordion-item-content-29":[{"uid":"df89a7c0-e93d-4b65-9e79-eb8c44da60a5","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/WYSIWYG 17","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"56","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eYour insurance coverage may vary based on what type of services you receive:\u003c/p\u003e\u003cul\u003e\u003cli\u003ePreventive care is the care you receive to prevent illness or disease, like immunizations, lab tests and screenings. Your annual health exam typically includes preventive care services.\u0026nbsp;\u003c/li\u003e\u003cli\u003eDiagnostic care is the care you receive to treat or diagnose a health problem. It includes monitoring current conditions, evaluating new symptoms and conducting diagnostic tests.\u003c/li\u003e\u003cli\u003eChronic care addresses health issues or injuries that persist for over 2 weeks, including conditions like congestive heart failure, arthritis or a chronic cough.\u003cbr /\u003e\u0026nbsp;\u003c/li\u003e\u003c/ul\u003e"}}}]}},{"uid":"c50d347b-073c-4175-83e3-9d461b9b006a","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/AccordionItem 9","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"28","FieldNames":"Default"},"fields":{"Label":{"value":"Can I get a price estimate for medical services? "}},"placeholders":{"accordion-item-content-28":[{"uid":"f2d8fe72-8b47-4648-a065-bc5e04670a84","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/WYSIWYG 18","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"57","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eYou can a receive a price estimate several ways:\u003c/p\u003e\u003cul\u003e\u003cli\u003eFor hospital fee estimates, call Sutter Health Patient Advocates at \u003ca href=\"tel:855-398-1637\"\u003e855-398-1637\u003c/a\u003e.\u003c/li\u003e\u003cli\u003eFor doctor fee estimates, call Sutter Health Patient Advocates at \u003ca href=\"tel:855-961-8566\"\u003e866-961-8566\u003c/a\u003e.\u003c/li\u003e\u003cli\u003eExisting My Health Online (MHO) users can \u003ca href=\"/patient-resources/my-health-online?sc_site=SutterHealth\u0026amp;sc_lang=en\"\u003elog in to their account\u003c/a\u003e for an estimate.\u003c/li\u003e\u003c/ul\u003e"}}}]}},{"uid":"268023f9-2e17-48a6-b6cc-f1e940995b09","componentName":"AccordionItem","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/AccordionItem 8","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"27","FieldNames":"Default"},"fields":{"Label":{"value":"How do I pay for my healthcare services? "}},"placeholders":{"accordion-item-content-27":[{"uid":"786bcb2e-6bc9-424f-b7c3-8ca8411c0681","componentName":"WYSIWYG","dataSource":"/sitecore/content/SutterHealth/SutterHealth/Home/billing-insurance/Data/WYSIWYG 19","params":{"GridParameters":"basis-full","DynamicPlaceholderId":"58","FieldNames":"Default"},"fields":{"Text":{"value":"\u003cp\u003eThe quickest way to pay your bill is online using \u003ca href=\"/patient-resources/my-health-online?sc_site=SutterHealth\u0026amp;sc_lang=en\"\u003eMy Health Online\u003c/a\u003e. 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