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Paying on the bus | NX Bus West Midlands
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style="z-index:2"> Read our blog </div> <div class="offerCard__subtitle" style="z-index:2"> The latest travel inspiration </div> </div> <a href="https://nxbus.co.uk/west-midlands/explore" class="nxdpa offerCard__link primaryButton primaryButton--red"> Take me there </a> </div> </div> </div> </div> </li> <li itemprop="name" class="primaryNavigationBar__item"> <a href="/west-midlands/offers" class="pn-b primaryNavigationBar__link primaryNavigationBar__link--has-drop">Offers <i class="fa fa-caret-down" aria-hidden="true"></i></a> <div class="primaryNavigationBar__dropDown"> <div class="col-md-4 mainlink"> <div class="col-sm-12 openNav"> <a class="primaryNavigationBar__subHeading">Ticket offers <i class="fa fa-caret-up fa-nav" aria-hidden="true"></i></a> <ul class="primaryNavigationBar__dropDown__list nav_sub primaryNavigationBar__dropDown__list__space subheader1" style="display:block"> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="https://nxbus.co.uk/west-midlands/tickets-prices/single-trips-day-tickets" class="primaryNavigationBar__dropDown__link">Single tickets just £2</a></li> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="https://nxbus.co.uk/west-midlands/offers/get-child-rate-tickets-with-a-16-18-photocard" class="primaryNavigationBar__dropDown__link">16-18 photocard</a></li> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="https://nxbus.co.uk/west-midlands/offers/workwise" class="primaryNavigationBar__dropDown__link">Workwise travel scheme</a></li> </ul> </div> <div class="col-sm-12 openNav"> <a class="primaryNavigationBar__subHeading primaryNavigationBar__subHeading__space">Free travel passes <i class="fa fa-caret-up fa-nav" aria-hidden="true"></i></a> <ul class="primaryNavigationBar__dropDown__list nav_sub primaryNavigationBar__dropDown__list__space subheader2" style="display:block"> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="https://nxbus.co.uk/west-midlands/tickets-prices/seniors" class="primaryNavigationBar__dropDown__link">Free older person's travel pass</a></li> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="https://nxbus.co.uk/west-midlands/tickets-prices/disabled-persons-travel-pass" class="primaryNavigationBar__dropDown__link">Free disabled person's travel pass</a></li> </ul> </div> <div class="col-sm-12 openNav"> </div> <div class="col-sm-12 openNav"> </div> <div class="col-sm-12 openNav"> </div> <div class="col-sm-12 openNav"> </div> <div class="col-sm-12"> <a href="/west-midlands/offers" class="primaryNavigationBar__dropDown__explore textOffer__link">See all offers <i class="fa fa-arrow-right" aria-hidden="true"></i></a> </div> </div> <div class="col-md-4"> <div class="two_nav_offerCard"> <div class="offerCard offerCard--tall offerCard--has-bg lazy_click" > <div class="offerCard__overlay"></div> <div class="podTint" style="display: block; background-color: #0d2737; width: 100%; height: 100%;position: absolute; opacity: 0; z-index:1;"> </div> <div class="offerCard__content"> <div class="container"> <div class="offerCard__title" style="z-index:2"> Single tickets just £2 </div> <div class="offerCard__subtitle" style="z-index:2"> Fares capped until 31st December 2024 </div> </div> <a href="https://nxbus.co.uk/west-midlands/offers/single-tickets-reduced-until-end-of-2024" class="nxdpa offerCard__link primaryButton primaryButton--red"> Find out more </a> </div> </div> </div> </div> <div class="col-md-4"> <div class="two_nav_offerCard"> <div class="offerCard offerCard--tall offerCard--has-bg lazy_click" > <div class="offerCard__overlay"></div> <div class="podTint" style="display: block; background-color: #0d2737; width: 100%; height: 100%;position: absolute; opacity: 0; z-index:1;"> </div> <div class="offerCard__content"> <div class="container"> <div class="offerCard__title" style="z-index:2"> NX Rewards </div> <div class="offerCard__subtitle" style="z-index:2"> Save on your next bus journey </div> </div> <a href="https://nxbus.co.uk/west-midlands/nx-rewards" class="nxdpa offerCard__link primaryButton primaryButton--red"> Discover NX Rewards </a> </div> </div> </div> </div> </div> </li> <li itemprop="name" class="primaryNavigationBar__item"> <a href="/west-midlands/help-information" class="pn-b primaryNavigationBar__link primaryNavigationBar__link--has-drop">Help <i class="fa fa-caret-down" aria-hidden="true"></i></a> <div class="primaryNavigationBar__dropDown"> <div class="col-md-4 mainlink"> <div class="col-sm-12 openNav"> <a class="primaryNavigationBar__subHeading">Popular help items <i class="fa fa-caret-up fa-nav" aria-hidden="true"></i></a> <ul class="primaryNavigationBar__dropDown__list nav_sub primaryNavigationBar__dropDown__list__space subheader1" style="display:block"> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="https://nxbus.co.uk/west-midlands/help-information/frequently-asked-questions" class="primaryNavigationBar__dropDown__link">Frequently asked questions</a></li> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="https://nxbus.co.uk/west-midlands/help-information/lost-property" class="primaryNavigationBar__dropDown__link">Lost property</a></li> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="https://nxbus.co.uk/west-midlands/help-information/ways-to-pay" class="primaryNavigationBar__dropDown__link">Ways to pay</a></li> </ul> </div> <div class="col-sm-12 openNav"> </div> <div class="col-sm-12 openNav"> <a class="primaryNavigationBar__subHeading primaryNavigationBar__subHeading__space">Useful links <i class="fa fa-caret-up fa-nav" aria-hidden="true"></i></a> <ul class="primaryNavigationBar__dropDown__list nav_sub primaryNavigationBar__dropDown__list__space subheader3" style="display:block"> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="https://nxbus.co.uk/west-midlands/help-information/our-operating-area" class="primaryNavigationBar__dropDown__link">Our operating area</a></li> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="https://nxbus.co.uk/west-midlands/help-information/new-online-booking-system" class="primaryNavigationBar__dropDown__link">New online booking system</a></li> <li itemprop="name" class="primaryNavigationBar__dropDown__item"><a itemprop="url" href="https://nxbus.co.uk/west-midlands/help-information/contact" class="primaryNavigationBar__dropDown__link">Contact us</a></li> </ul> </div> <div class="col-sm-12 openNav"> </div> <div class="col-sm-12 openNav"> </div> <div class="col-sm-12 openNav"> </div> <div class="col-sm-12"> <a href="/west-midlands/help-information" class="primaryNavigationBar__dropDown__explore textOffer__link">All help & information <i class="fa fa-arrow-right" aria-hidden="true"></i></a> </div> </div> <div class="col-md-8"> <div class="offerCard offerCard--tall offerCard--has-bg lazy_click" > <div class="offerCard__overlay"></div> <div class="podTint" style="display: block; background-color: #0d2737; width: 100%; height: 100%;position: absolute; opacity: ; z-index:1;"> </div> <div class="offerCard__content"> <div class="container"> <div class="offerCard__title" style="z-index:2"> Here to help </div> <div class="offerCard__subtitle" style="z-index:2"> Learn more about us, find lost property, explore FAQs, and more </div> </div> <a href="https://nxbus.co.uk/west-midlands/help-information" class="nxdpa offerCard__link primaryButton primaryButton--red"> Visit help section </a> </div> </div> </div> </div> </li> </ul> </div> </div> <div class="mobilePanel"> <div class="mobilePanel_top"></div> <ul class="mobilePanel__nav mobilePanel__nav--active" data-content="1"> <li class="mobilePanel__listitem utilityTop" id="utilityTop_My_Account"><a class="mobilePanel__link" href="https://nxbus.co.uk/west-midlands/buy/account"><i class="fa fa-chevron-right nav_icon fa-fw nav_icon" aria-hidden="true"></i>My Account </a></li> <li class="mobilePanel__listitem utilityTop" id="utilityTop_Buy_Online"><a class="mobilePanel__link" href="https://nxbus.co.uk/travelcards/results/west-midlands/" target="_blank"><i class="fa fa-chevron-right fa-fw nav_icon" aria-hidden="true"></i> Buy Online </a></li> <li class="mobilePanel__listitem" data-tab="0"><a class="mobilePanel__link"><i class="fa fa-ticket fa-fw nav_icon" aria-hidden="true"></i> Tickets & prices <i class="fa fa-chevron-right" aria-hidden="true"></i></a></li> <li class="mobilePanel__listitem" data-tab="2"><a class="mobilePanel__link"><i class="fa fa-map fa-fw nav_icon" aria-hidden="true"></i> Plan your journey <i class="fa fa-chevron-right" aria-hidden="true"></i></a></li> <li class="mobilePanel__listitem" data-tab="4"><a class="mobilePanel__link"><i class="fa fa-bus fa-fw nav_icon" aria-hidden="true"></i> Timetables <i class="fa fa-chevron-right" aria-hidden="true"></i></a></li> <li class="mobilePanel__listitem" data-tab="6"><a class="mobilePanel__link"><i class="fa fa-map-signs fa-fw nav_icon" aria-hidden="true"></i> Explore <i class="fa fa-chevron-right" aria-hidden="true"></i></a></li> <li class="mobilePanel__listitem" data-tab="8"><a class="mobilePanel__link"><i class="fa fa-tags fa-fw nav_icon" aria-hidden="true"></i> Offers <i class="fa fa-chevron-right" aria-hidden="true"></i></a></li> <li class="mobilePanel__listitem" data-tab="10"><a class="mobilePanel__link"><i class="fa fa-info-circle fa-fw nav_icon" aria-hidden="true"></i> Help <i class="fa fa-chevron-right" aria-hidden="true"></i></a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/help-information/disability-awareness-accessibility" class="mobilePanel__link"><i class="fa fa-wheelchair-alt fa-fw nav_icon" title="Accessibility" aria-hidden="true"></i> Accessibility</a></li> <li class="mobilePanel__listitem utilityBottom" id="utilityBottom_My_Account"><a class="mobilePanel__link" href="https://nxbus.co.uk/west-midlands/buy/account"><i class="fa fa-chevron-right nav_icon fa-fw nav_icon" aria-hidden="true"></i>My Account </a></li> <li class="mobilePanel__listitem utilityBottom" id="utilityBottom_Buy_Online"><a class="mobilePanel__link" href="https://nxbus.co.uk/travelcards/results/west-midlands/" target="_blank"><i class="fa fa-chevron-right fa-fw nav_icon" aria-hidden="true"></i> Buy Online </a></li> <li class="mobilePanel__listitem mobilePanel__spacing"></li> </ul> <div class="mobilePanel__nav mainlink" data-content="0"> <a class="mobilePanel__listitem mobilePanel__baxit" data-tab="1"><i class="fa fa-chevron-left" aria-hidden="true"></i>Menu</a> <div class="col-sm-12 openNav"> <a class="mobilePanel__listitem--subheader">Tickets & prices <i class="fa fa-caret-up fa-nav" aria-hidden="true"></i></a> <ul class="mobilePanel__list nav_sub subheader1" style="display:block"> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/tickets-prices/single-trips-day-tickets" class="mobilePanel__link">Single trips & day tickets </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/tickets-prices/adult-bus-passes-travelcards" class="mobilePanel__link">Adult bus passes and travelcards </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/tickets-prices/under-18-term-plus" class="mobilePanel__link">18 & under tickets </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/tickets-prices/student-bus-pass" class="mobilePanel__link">Student bus pass </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/tickets-prices/flexible-tickets" class="mobilePanel__link">Flexible ticket bundles </a></li> </ul> </div> <div class="col-sm-12 openNav"> <a class="mobilePanel__listitem--subheader">Ticket types <i class="fa fa-caret-up fa-nav" aria-hidden="true"></i></a> <ul class="mobilePanel__list nav_sub subheader2" style="display:block"> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/mticket" class="mobilePanel__link">mTicket </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/swift-card" class="mobilePanel__link">Swift card </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/contactless" class="mobilePanel__link">Paying on the bus </a></li> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader3" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader4" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader5" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader6" style="display:none"> </ul> </div> <div class="col-sm-12"> <p class="mobilePanel__listitem"><a href="/west-midlands/tickets-prices" class="mobilePanel__link mobilePanel__link--all"> All tickets & prices </a></p> <p class="mobilePanel__listitem mobilePanel__spacing__other"></p> </div> </div> <div class="mobilePanel__nav mainlink" data-content="2"> <a class="mobilePanel__listitem mobilePanel__baxit" data-tab="1"><i class="fa fa-chevron-left" aria-hidden="true"></i>Menu</a> <div class="col-sm-12 openNav"> <a class="mobilePanel__listitem--subheader">Plan your journey <i class="fa fa-caret-up fa-nav" aria-hidden="true"></i></a> <ul class="mobilePanel__list nav_sub subheader1" style="display:block"> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/services-timetables" class="mobilePanel__link">See all timetables </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/plan-your-journey" class="mobilePanel__link">Use our interactive map </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/service-updates" class="mobilePanel__link">Latest service updates and diversions </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/help-information/our-operating-area" class="mobilePanel__link">Our operating area </a></li> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader2" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader3" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader4" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader5" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader6" style="display:none"> </ul> </div> <div class="col-sm-12"> <p class="mobilePanel__listitem"><a href="/west-midlands/plan-your-journey" class="mobilePanel__link mobilePanel__link--all"> Plan your journey </a></p> <p class="mobilePanel__listitem mobilePanel__spacing__other"></p> </div> </div> <div class="mobilePanel__nav mainlink" data-content="4"> <a class="mobilePanel__listitem mobilePanel__baxit" data-tab="1"><i class="fa fa-chevron-left" aria-hidden="true"></i>Menu</a> <div class="col-sm-12 openNav"> <a class="mobilePanel__listitem--subheader">Latest service & diversion updates <i class="fa fa-caret-up fa-nav" aria-hidden="true"></i></a> <ul class="mobilePanel__list nav_sub subheader1" style="display:block"> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/service-updates/christmas-light-switch-on-events" class="mobilePanel__link">Christmas light switch on events </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/service-updates/3rd-november-changes" class="mobilePanel__link">3rd November changes </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/service-updates/upcoming-bus-stop-changes-in-birmingham-city-centre" class="mobilePanel__link">Upcoming bus stop changes in Birmingham City Centre </a></li> </ul> </div> <div class="col-sm-12 openNav"> <a class="mobilePanel__listitem--subheader">Plan your journey <i class="fa fa-caret-up fa-nav" aria-hidden="true"></i></a> <ul class="mobilePanel__list nav_sub subheader2" style="display:block"> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/plan-your-journey" class="mobilePanel__link">Use our interactive map </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/help-information/our-operating-area" class="mobilePanel__link">Our operating area </a></li> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader3" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader4" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader5" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader6" style="display:none"> </ul> </div> <div class="col-sm-12"> <p class="mobilePanel__listitem"><a href="/west-midlands/services-timetables" class="mobilePanel__link mobilePanel__link--all"> All services & timetables </a></p> <p class="mobilePanel__listitem mobilePanel__spacing__other"></p> </div> </div> <div class="mobilePanel__nav mainlink" data-content="6"> <a class="mobilePanel__listitem mobilePanel__baxit" data-tab="1"><i class="fa fa-chevron-left" aria-hidden="true"></i>Menu</a> <div class="col-sm-12 openNav"> <a class="mobilePanel__listitem--subheader">Explore our region <i class="fa fa-caret-up fa-nav" aria-hidden="true"></i></a> <ul class="mobilePanel__list nav_sub subheader1" style="display:block"> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/places-to-go" class="mobilePanel__link">Places to go </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/activity-stop" class="mobilePanel__link">Activity stop </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/explore/ways-to-pay-for-my-ticket" class="mobilePanel__link">Ways to pay for my ticket </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/explore/christmas-must-see-markets-in-the-west-midlands" class="mobilePanel__link">Christmas ‘must see’ markets in The West Midlands </a></li> </ul> </div> <div class="col-sm-12 openNav"> <a class="mobilePanel__listitem--subheader">Latest news <i class="fa fa-caret-up fa-nav" aria-hidden="true"></i></a> <ul class="mobilePanel__list nav_sub subheader2" style="display:block"> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/news/national-express-west-midlands-launches-trial-to-improve-bus-driver-inclusivity" class="mobilePanel__link">National Express West Midlands launches trial to improve bus driver inclusivity </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/news/birmingham-city-football-club-and-national-express-west-midlands-team-up-to-provide-free-match-day-shuttle-bus-travel" class="mobilePanel__link">Birmingham City Football Club and National Express West Midlands team up to provide free match day shuttle bus travel </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/news/national-express-west-midlands-appeals-for-75-years-of-memories-on-the-50" class="mobilePanel__link">National Express West Midlands appeals for 75 years of memories on the 50 </a></li> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader3" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader4" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader5" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader6" style="display:none"> </ul> </div> <div class="col-sm-12"> <p class="mobilePanel__listitem"><a href="/west-midlands/explore" class="mobilePanel__link mobilePanel__link--all"> Inspiration & news </a></p> <p class="mobilePanel__listitem mobilePanel__spacing__other"></p> </div> </div> <div class="mobilePanel__nav mainlink" data-content="8"> <a class="mobilePanel__listitem mobilePanel__baxit" data-tab="1"><i class="fa fa-chevron-left" aria-hidden="true"></i>Menu</a> <div class="col-sm-12 openNav"> <a class="mobilePanel__listitem--subheader">Ticket offers <i class="fa fa-caret-up fa-nav" aria-hidden="true"></i></a> <ul class="mobilePanel__list nav_sub subheader1" style="display:block"> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/tickets-prices/single-trips-day-tickets" class="mobilePanel__link">Single tickets just £2 </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/offers/get-child-rate-tickets-with-a-16-18-photocard" class="mobilePanel__link">16-18 photocard </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/offers/workwise" class="mobilePanel__link">Workwise travel scheme </a></li> </ul> </div> <div class="col-sm-12 openNav"> <a class="mobilePanel__listitem--subheader">Free travel passes <i class="fa fa-caret-up fa-nav" aria-hidden="true"></i></a> <ul class="mobilePanel__list nav_sub subheader2" style="display:block"> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/tickets-prices/seniors" class="mobilePanel__link">Free older person's travel pass </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/tickets-prices/disabled-persons-travel-pass" class="mobilePanel__link">Free disabled person's travel pass </a></li> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader3" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader4" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader5" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader6" style="display:none"> </ul> </div> <div class="col-sm-12"> <p class="mobilePanel__listitem"><a href="/west-midlands/offers" class="mobilePanel__link mobilePanel__link--all"> See all offers </a></p> <p class="mobilePanel__listitem mobilePanel__spacing__other"></p> </div> </div> <div class="mobilePanel__nav mainlink" data-content="10"> <a class="mobilePanel__listitem mobilePanel__baxit" data-tab="1"><i class="fa fa-chevron-left" aria-hidden="true"></i>Menu</a> <div class="col-sm-12 openNav"> <a class="mobilePanel__listitem--subheader">Popular help items <i class="fa fa-caret-up fa-nav" aria-hidden="true"></i></a> <ul class="mobilePanel__list nav_sub subheader1" style="display:block"> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/help-information/frequently-asked-questions" class="mobilePanel__link">Frequently asked questions </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/help-information/lost-property" class="mobilePanel__link">Lost property </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/help-information/ways-to-pay" class="mobilePanel__link">Ways to pay </a></li> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader2" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <a class="mobilePanel__listitem--subheader">Useful links <i class="fa fa-caret-up fa-nav" aria-hidden="true"></i></a> <ul class="mobilePanel__list nav_sub subheader3" style="display:block"> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/help-information/our-operating-area" class="mobilePanel__link">Our operating area </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/help-information/new-online-booking-system" class="mobilePanel__link">New online booking system </a></li> <li class="mobilePanel__listitem"><a href="https://nxbus.co.uk/west-midlands/help-information/contact" class="mobilePanel__link">Contact us </a></li> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader4" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader5" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader6" style="display:none"> </ul> </div> <div class="col-sm-12"> <p class="mobilePanel__listitem"><a href="/west-midlands/help-information" class="mobilePanel__link mobilePanel__link--all"> All help & information </a></p> <p class="mobilePanel__listitem mobilePanel__spacing__other"></p> </div> </div> <div class="mobilePanel_bottom"></div> </div> <div class="disruption_major ext" style="display:none;"> <div class="container disruption_slider"> <div id="d_major"></div> <ul class='controls'> <li href='#' id='PREV' class='bxPrev'></li> <li href='#' id='pagerMajor'><a class='d_majorCount'></a></li> <li href='#' id='NEXT' class='bxNext'></li> <li class="mjPlayPause"><a href="JavaScript:void(0);" id="mjPlayPause"><i id="clear_slider" title="Clear" class="fa fa-pause"></i></a></li> <li><a href="JavaScript:void(0);" id="mjClose"><i id="clear_slider" title="Clear" class="fa fa-times"></i></a></li> </ul> </div> </div> <!-- Hero Module --> <div class="hero hero--smaller hero--has-float-planner"> <div class="hero__img"> <picture> <source media="(min-width: 103.125em)" srcset="/media/3312/hero-background-image.png?anchor=center&mode=crop&width=1920&height=452&rnd=133039935800000000" alt="NX West Midlands Hero"> <source media="(min-width: 75.000em)" srcset="/media/3312/hero-background-image.png?anchor=center&mode=crop&width=1655&height=390&rnd=133039935800000000" alt="NX West Midlands Hero"> <source media="(min-width: 62.000em)" srcset="/media/3312/hero-background-image.png?anchor=center&mode=crop&width=1290&height=304&rnd=133039935800000000" alt="NX West Midlands Hero"> <source media="(min-width: 48.000em)" srcset="/media/3312/hero-background-image.png?anchor=center&mode=crop&width=990&height=233&rnd=133039935800000000" alt="NX West Midlands Hero"> <source media="(min-width: 40.000em)" srcset="/media/3312/hero-background-image.png?anchor=center&mode=crop&width=768&height=181&rnd=133039935800000000" alt="NX West Midlands Hero"> <source media="(min-width: 25.000em)" srcset="/media/3312/hero-background-image.png?anchor=center&mode=crop&width=638&height=150&rnd=133039935800000000" alt="NX West Midlands Hero"> <img class="lazy" data-src="/media/3312/hero-background-image.png?anchor=center&mode=crop&width=1920&height=452&rnd=133039935800000000" alt="NX West Midlands Hero" /> </picture> </div> <div class="hero__overlay"></div> <div class="hero__content"> <h1 class="hero__title"> Paying on the bus </h1> <h2 class="hero__subtitle">Choose your way to pay </h2> <div class="hero__details"> </div> </div> <!-- Planner Form --> </div> <div class="sectionGroup container"> <ul class="breadcrumb" itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a class="breadcrumb-item breadcrumb-home" itemprop="item" href="https://nxbus.co.uk/west-midlands"> <span itemprop="name">Home</span> </a> <meta itemprop="position" content="1" /> <span class="divider"></span> </li> <li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a class="breadcrumb-item active" itemprop="item" href="https://nxbus.co.uk/west-midlands/contactless"> <span itemprop="name">Contactless</span> </a> <meta itemprop="position" content="2" /> </li> </ul> <div class="row"> <div class=""> <div data-group-name="Paying on the bus" data-title="Paying on the bus" data-role="container" class="--container-50-50 container__clear"> <div class="--container-50 --container-50-left col-md-6"> <div class="sectionGroup__block"> <div class="sectionGroup__block__summary"> <h2>Paying on the bus</h2> <p><span>There are four easy ways for you to buy your tickets on the bus, using <a data-udi="umb://document/c534612e90724bd084f71a060cbde591" href="https://nxbus.co.uk/west-midlands/contactless" title="Contactless">Tap & cap</a>, <a data-udi="umb://document/c534612e90724bd084f71a060cbde591" href="https://nxbus.co.uk/west-midlands/contactless" title="Contactless">Contactless payments</a>, paying with </span><a data-udi="umb://document/b2c87d15cabe47c5b9589a316a4c050f" href="https://nxbus.co.uk/west-midlands/tickets-prices/single-trips-day-tickets" title="Single trips & day tickets">cash</a><span> or paying with a </span><a data-udi="umb://document/529f5eca5c7f4e54b029b837b19b62c2" href="https://nxbus.co.uk/west-midlands/swift-card" title="Swift card">Swift Pay As You Go card</a> </div> </div> </div> <div class="--container-50 --container-50-right col-md-6"> <img class="lazy" data-src="/media/11922/toybusnxwmgreytransparency.png" alt="" style="max-width:100%;"> </div> </div> </div> <div class=""> <div data-group-name="All tickets" data-title="All tickets" data-role="container" class="--container-full-width container__clear"> <div class="--container-100 row" style="margin:0 5px"> <div class="sectionGroup__block no-gaps sectionGroup__block__accordion grouped--accordion hasNoSubLabel" data-group-name="Tap & Cap" data-open-this-tab="False"> <div class="sectionGroup__block--accordion--new--grey bus--accordion--grey "> <h3 class="sectionGroup__block__accordion__title"> Tap & Cap <button class="sectionGroup__block__accordion__icon accordion--arrow "> <i class="accordionIcon fa fa-caret-down" aria-hidden="true"></i> </button> </h3> <div class="sectionGroup__block__accordion__text"> <p><strong>Tap & Cap</strong></p> <p><strong>With tap and cap, make as many bus journeys as you like using the same contactless card or device and we'll cap your fare so you don't pay more than you should.</strong></p> <p><span>Forget the stress of searching for change at the bus stop, simply tap with your card or your device on our reader at the front of the bus and away you go. </span></p> <p>You must use the same card or device for each journey or capping won’t work.</p> <p><strong>How does it work? </strong><strong>You can make as many bus journeys as you like and when all your fares add up to a certain amount, we won't charge you more (your fare is automatically capped). </strong></p> <p><span>We work out when you've reached a cap because we log every journey you make when you tap the same contactless (card or device) on the reader as you board the bus.</span></p> <p>7 day capping is calculated for journeys made between a set time period of Sunday to Saturday. </p> <p><strong>Follow these 3 steps</strong></p> <p><span>1. When getting on the bus simply place your card or device on our card machine at the front of the vehicle. Wait for the beep sound and the green screen will pop up.</span></p> <p><span>2. No ticket is issued, just head to your seat and enjoy the ride! You don't need to tap your card or device again when you exit the bus as this may charge you for another journey.</span></p> <p><span>3. If you are going on more than one journey in a day or across lots of days, always tap the same card or device on the reader on the bus. Even if your device is linked to the same bank account as your card, swapping between the two means we can't cap your fares. For example, if you pay with a mobile device on Monday and a contactless card on Tuesday, these fares won't count towards a 7 day cap.</span></p> <p><strong>How do Tap & Cap contactless tickets work/Why can’t I use Tap & Cap on other operators' buses?</strong></p> <p>The technology for Tap & Cap fares is only currently available on National Express buses, so customers can’t tap and have the fare capped on other operators’ buses. Remember, the same card or device must be tapped every time for Tap & Cap to work. If you tap on a National Express bus, your fare will automatically be capped at the best price.</p> <p>Customers who wish to receive the ‘Tap & Cap’ experience across all bus operators should use<span> </span><a rel="noopener noreferrer" href="https://www.tfwm.org.uk/swift-and-tickets/swift-go/" target="_blank" title="Swift Go">SwiftGo</a>. This automatically caps at the best price and can also be used on the tram.</p> <p><strong></strong><strong>Check your previous payments/journeys</strong></p> <p>If you want to view your previous journeys and payments made during the previous four months just enter your card details below (don't worry your card details are captured for verification purposes only and not for payment).</p> <p><strong>If you think you have been overcharged</strong>, you will be able to check exactly what we charged you for each journey, and then compare this to what appears on your bank statement. Please be aware that the date your payment appears on your bank statement will not be the same as the date you travelled, it will usually be a few days later.</p> <p><a rel="noopener noreferrer" href="https://contactless.nxbus.com/" target="_blank" title="I used my credit/debit card" class="primaryButton primaryButton--red button-spacer">I used my credit/debit card</a> <a rel="noopener noreferrer" href="https://contactless.nxbus.com/" target="_blank" title="I used my mobile device" class="primaryButton primaryButton--red button-spacer">I used my mobile device</a></p> <p>If you have spoken to our customer service team and they have given you a transaction ID, please choose the option below.</p> <p><a rel="noopener noreferrer" href="https://contactless.nxbus.com/" target="_blank" title="I have a transaction ID" class="primaryButton primaryButton--red button-spacer">I have a transaction ID</a></p> <p><strong>Frequently asked questions</strong></p> <p><span>For more information or any queries about our tap & cap head to our <a data-udi="umb://document/97b03a13f877479395f4531a861b79f3" href="https://faq.nxbus.co.uk/s/topic/0TO4J000000Xu59WAC/contactless?language=en_US" title="Contactless help & FAQs">FAQs section</a>.</span></p> </div> </div> </div> <div class="sectionGroup__block no-gaps sectionGroup__block__accordion grouped--accordion hasNoSubLabel" data-group-name="Pay by contactless" data-open-this-tab="False"> <div class="sectionGroup__block--accordion--new--grey bus--accordion--grey "> <h3 class="sectionGroup__block__accordion__title"> Pay by contactless <button class="sectionGroup__block__accordion__icon accordion--arrow "> <i class="accordionIcon fa fa-caret-down" aria-hidden="true"></i> </button> </h3> <div class="sectionGroup__block__accordion__text"> <p><strong>Pay by contactless</strong></p> <p><span>With contactless payments, you can choose the ticket you'd like without the hassle of finding change.</span></p> <p><strong>How does it work?</strong></p> <p><strong>Follow these 3 steps</strong></p> <p><span>1. When getting on the bus, ask your driver for your chosen ticket(s).</span></p> <p><span>2. Your choice(s) will be displayed on the reader.</span></p> <p><span>3. Hold you contactless card / device to the reader until the light goes green, take your ticket(s) and have a seat.</span> </p> <p><strong>Check your previous payments/journeys</strong></p> <p>If you want to view your previous journeys and payments made during the previous four months just enter your card details below (don't worry your card details are captured for verification purposes only and not for payment).</p> <p><strong>If you think you have been overcharged</strong>, you will be able to check exactly what we charged you for each journey, and then compare this to what appears on your bank statement. Please be aware that the date your payment appears on your bank statement will not be the same as the date you travelled, it will usually be a few days later.</p> <p><a rel="noopener noreferrer" href="https://contactless.nxbus.com/" target="_blank" title="I used my credit/debit card" class="primaryButton primaryButton--red button-spacer">I used my credit/debit card</a> <a rel="noopener noreferrer" href="https://contactless.nxbus.com/" target="_blank" title="I used my mobile device" class="primaryButton primaryButton--red button-spacer">I used my mobile device</a></p> <p>If you have spoken to our customer service team and they have given you a transaction ID, please choose the option below.</p> <p><a rel="noopener noreferrer" href="https://contactless.nxbus.com/" target="_blank" title="I have a transaction ID" class="primaryButton primaryButton--red button-spacer">I have a transaction ID</a></p> <p><strong>Frequently asked questions</strong></p> <p><span>For more information or any queries about our contactless payments head to our <a href="https://faq.nxbus.co.uk/s/topic/0TO4J000000Xu59WAC/contactless?language=en_US" title="Contactless FAQS">FAQs section</a>.</span></p> </div> </div> </div> <div class="sectionGroup__block no-gaps sectionGroup__block__accordion grouped--accordion hasNoSubLabel" data-group-name="Pay by cash" data-open-this-tab="False"> <div class="sectionGroup__block--accordion--new--grey bus--accordion--grey "> <h3 class="sectionGroup__block__accordion__title"> Pay by cash <button class="sectionGroup__block__accordion__icon accordion--arrow "> <i class="accordionIcon fa fa-caret-down" aria-hidden="true"></i> </button> </h3> <div class="sectionGroup__block__accordion__text"> <p><strong>Pay by cash</strong></p> <p><span>Paying by <a data-udi="umb://document/b2c87d15cabe47c5b9589a316a4c050f" href="https://nxbus.co.uk/west-midlands/tickets-prices/single-trips-day-tickets" title="Single trips & day tickets">cash</a> on our buses couldn't be simpler.</span></p> <p><strong>Follow these 3 steps</strong></p> <p><span>1. When getting on the bus, ask your driver for your chosen ticket(s).</span></p> <p><span>2. Put your money into the cash box, please use the exact fare as our drivers cannot give change.</span></p> <p><span>3. Take your ticket and have a seat.</span></p> </div> </div> </div> <div class="sectionGroup__block no-gaps sectionGroup__block__accordion grouped--accordion hasNoSubLabel" data-group-name="Pay by Swift Pay As You Go card" data-open-this-tab="False"> <div class="sectionGroup__block--accordion--new--grey bus--accordion--grey "> <h3 class="sectionGroup__block__accordion__title"> Pay by Swift Pay As You Go card <button class="sectionGroup__block__accordion__icon accordion--arrow "> <i class="accordionIcon fa fa-caret-down" aria-hidden="true"></i> </button> </h3> <div class="sectionGroup__block__accordion__text"> <p><strong>Pay by Swift Pay As You Go card</strong></p> <p>Paying with a<span> </span><a data-udi="umb://document/529f5eca5c7f4e54b029b837b19b62c2" href="https://nxbus.co.uk/west-midlands/swift-card" title="Swift card">Swift Pay As You Go card</a><span> </span>couldn't be easier.</p> <p><strong>Follow these 3 steps</strong></p> <p><span>1. When getting on the bus, ask your driver for your chosen ticket(s)</span></p> <p><span>2. Hold your Swift Pay As You Go card to the reader until the light goes green</span></p> <p><span>3. Take you ticket and have a seat.</span></p> </div> </div> </div> </div> </div> </div> <div class=""> <div data-group-name="Ticket terms and conditions" data-title="Ticket terms and conditions" data-role="container" class="--container-full-width container__clear"> <div class="--container-100 row" style="margin:0 5px"> <div class="sectionGroup__block"> <div class="sectionGroup__block__summary"> <a data-udi="umb://document/596371289fa9414dbf6a6432b18e7b43" href="https://nxbus.co.uk/west-midlands/help-information/ticket-terms-conditions" title="Ticket terms & conditions"><strong>View ticket<span> </span>terms & conditions here.</strong></a> </div> </div> </div> </div> </div> <!-- THIS IS THE CONTACT US FULL WIDTH --> <div data-group-name="" data-title="" data-role="container" class="--container-full-width container__clear"> <div class="--container-100 row contact-us-flex" style="margin:0 5px"> </div> </div> </div> <div class="row backtotop"> <p id="backtotop"><i class="fa fa-arrow-up" 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role="dialog" style="display: none;"> <div class="modal-dialog modal-lg modal-xlg" role="document"> <div class="modal-content nx-modal-content"> <div class="modal-header"> <button type="button" class="close nx-ease-in-out" data-dismiss="modal" alt="Close" title="Close" aria-label="Close"> <span aria-hidden="true"><i class="fa fa-times-circle" aria-hidden="true"></i></span> </button> <h4 class="modal-title text-center ng-binding"></h4> </div> <div class="modal-body"> </div> </div> </div> </div> <div class="modal fade passengerClick" id="nx-passengers-information-modal" tabindex="-1" role="dialog" style="display: none;"> <div class="modal-dialog modal-lg modal-xlg" role="document"> <div class="modal-content nx-modal-content"> <div class="modal-header"> <a name="back-to-top"></a> <button type="button" class="close nx-ease-in-out" alt="Close" title="Close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"><i class="fa fa-times-circle" aria-hidden="true"></i></span> </button> <h2 class="modal-title text-center " id="passengers-information"></h2> </div> <div class="modal-body"> <a href="#passenger-descriptions" class="nx-clickable">Passenger descriptions</a> | <a href="#wheelchair-accessibility" class="nx-clickable">Wheelchair accessibility</a> <a name="passenger-descriptions"></a> <a href="#back-to-top" class="nx-clickable">Back to top</a> <div class="modal-footer"></div> </div> </div> </div> </div> <div class="modal fade passengerClick" id="eu-passengers-information-modal" tabindex="-1" role="dialog" style="display: none;"> <div class="modal-dialog modal-lg modal-xlg" role="document"> <div class="modal-content nx-modal-content"> <div class="modal-header"> <a name="eu-back-to-top"></a> <button type="button" class="close nx-ease-in-out" alt="Close" title="Close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"><i class="fa fa-times-circle" aria-hidden="true"></i></span> </button> <h2 class="modal-title text-center"></h2> </div> <div class="modal-body"> <a href="#eu-back-to-top" class="nx-clickable">Back to top</a> <div class="modal-footer"></div> </div> </div> </div> </div> <div class="modal fade passengerClick" id="nx-journey-search-coachcards" tabindex="-1" role="dialog" style="display: none;"> <div class="modal-dialog modal-lg modal-xlg" role="document"> <div class="modal-content nx-modal-content"> <div class="modal-header"> <a name="cc-back-to-top"></a> <button type="button" class="close nx-ease-in-out" data-dismiss="modal" alt="Close" title="Close" aria-label="Close"> <span aria-hidden="true"><i class="fa fa-times-circle" aria-hidden="true"></i></span> </button> <h4 class="modal-title text-center ng-binding"></h4> </div> <div class="modal-body"> <a href="#cc-back-to-top" class="nx-clickable">Back to top</a> <div class="modal-footer"></div> </div> </div> </div> </div> <div class="modal fade passengerClick" id="ouibus-passengers-information-modal" tabindex="-1" role="dialog" style="display: none;"> <div class="modal-dialog modal-lg modal-xlg" role="document"> <div class="modal-content nx-modal-content"> <div class="modal-header"> <a name="eu-back-to-top"></a> <button type="button" class="close nx-ease-in-out" alt="Close" title="Close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"><i class="fa fa-times-circle" aria-hidden="true"></i></span> </button> <h2 class="modal-title text-center">Passenger descriptions</h2> </div> <div class="modal-body"> <h3>Passenger descriptions</h3> <p>Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers.</p> <h4>Adults 2+</h4> <p>Adult fares are applicable to all passengers aged 2+. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian.</p> <h4>Infants 0-1 Inclusive</h4> <p>Children aged under the age of 2, must be accompanied by an adult aged 18 or over. 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} }); // This script fixes a bug where if mobile menu is open on a smaller screen, maximising window keeps the mobile menu open. let divoContainer = document.getElementById('oContainer'); let hamburgerBtn = document.querySelector("nav.accountNavigation > ul > li > button.hamburger"); let mobilePanel = document.querySelector("div.mobilePanel") let $window = $(window); let windowsize = $window.width(); function checkWidth() { if ((windowsize > 1000) && (divoContainer.classList.contains('mobilePanel__stopScroll')) && (hamburgerBtn.classList.contains('is-active')) && (mobilePanel.classList.contains('mobilePanel__nav--active'))) { divoContainer.classList.remove("mobilePanel__stopScroll"); hamburgerBtn.classList.remove("is-active"); mobilePanel.classList.remove("mobilePanel__nav--active"); } } checkWidth(); $(window).resize(checkWidth); //hotfix for extra item in top nav $('ul.accountNavigation__list li:eq(0)').before('<li class="accountNavigation__item"><a href="https://careers.nationalexpress.com/search" title="Careers" class="accountNavigation__link" target="_blank">Careers</a></li>'); 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