ProteinSimple | Instruments Powering Protein Research

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</div> </div> </div> </div> </section> </div> </div> </header> </div> <div id="main" class="container-fluid container-wide"> <div class="row"> <div class="col-md-12"> <div> <div id="block-bio-techne-global-breadcrumbs" class="system_breadcrumb_block"> <nav role="navigation" aria-labelledby="system-breadcrumb"> <h2 id="system-breadcrumb" class="visually-hidden">Breadcrumb</h2> <ol> <li> <a href="/">Home</a> </li> <li> <a href="/brands">Bio-Techne Brands</a> </li> <li> ProteinSimple Instruments </li> </ol> </nav> </div> </div> </div> </div> <main> <section class="section"> <div> <div id="block-bio-techne-global-content" class="system_main_block"> <article> <div> <div> <div> <div class="paragraph paragraph--type--freeform mb-4 paragraph--view-mode--default"> <div><p><a href="#instruments">Our Instruments</a> | <a href="#applications">Instrument Applications</a> | <a href="#ways-to-order">Ways to Order</a> | <a href="#faq">FAQs</a> | <a href="#resources">Additional Resources</a></p></div> </div> </div> <div> <div class="paragraph paragraph--type--section paragraph--view-mode--default mb-4"> <div> <div> <div class="paragraph paragraph--type--freeform mb-4 paragraph--view-mode--default"> <div><p><a name="instruments"></a></p></div> </div> </div> <div> <div class="paragraph paragraph--type--card-paragraph paragraph--view-mode--default card-para-default"> <h2>Meet Our Protein Characterization Problem Solvers</h2> <div class="row card_row"> <div class="col-md-4"> <div class="h-100"> <div class="d-flex flex-column h-100"> <a href="/instruments/simple-western" > <div class="card-img-top text-center mb-3" style="background-repeat: no-repeat; background-color: #f5f5f5; height:200px; width: 100%;"> <div class="teaser-valign-container" style=""> <div class="valign"> <img src="https://resources.bio-techne.com/bio-techne-assets/images/instruments/jess-simple-western-480x480.png" alt="Protein Simple Simple Western instrument Jess" loading="lazy" > </div> </div> </div> </a> <a class="card_title_link" href="/instruments/simple-western" > <h3 class="card_title_htag"> <div><h3>Simple Western</h3></div> </h3> </a> <div class="card_description flex-grow-1"> <div><p>Need protein quantity, identity, expression or isoform data from 3 µL sample in as little as 3 hours?</p></div> </div> <div class="card-bottom-link"> <div> <a href="/instruments/simple-western" > View Simple Western Instruments </a> </div> </div> </div> </div> </div> <div class="col-md-4"> <div class="h-100"> <div class="d-flex flex-column h-100"> <a href="/instruments/ice" > <div class="card-img-top text-center mb-3" style="background-repeat: no-repeat; background-color: #f5f5f5; height:200px; width: 100%;"> <div class="teaser-valign-container" style=""> <div class="valign"> <img src="https://resources.bio-techne.com/bio-techne-assets/images/instruments/mauriceflex-480x480.png" alt="Maurice Flex Instrument from ProteinSimple a Bio-Techne brand" loading="lazy" > </div> </div> </div> </a> <a class="card_title_link" href="/instruments/ice" > <h3 class="card_title_htag"> <div><h3>iCE</h3></div> </h3> </a> <div class="card_description flex-grow-1"> <div><p>Need therapeutic or purified protein identity, purity, and heterogeneity data or cIEF fractionation, all in a day?</p></div> </div> <div class="card-bottom-link"> <div> <a href="/instruments/ice" > View Maurice Instruments </a> </div> </div> </div> </div> </div> <div class="col-md-4"> <div class="h-100"> <div class="d-flex flex-column h-100"> <a href="/instruments/simple-plex" > <div class="card-img-top text-center mb-3" style="background-repeat: no-repeat; background-color: #f5f5f5; height:200px; width: 100%;"> <div class="teaser-valign-container" style=""> <div class="valign"> <img src="https://resources.bio-techne.com/bio-techne-assets/images/instruments/ella-simple-plex-480x480.png" alt="ProteinSimple, a Bio-Techne company, Ella automated immunoassay Instrument" loading="lazy" > </div> </div> </div> </a> <a class="card_title_link" href="/instruments/simple-plex" > <h3 class="card_title_htag"> <div><h3>Ella</h3></div> </h3> </a> <div class="card_description flex-grow-1"> <div><p>Need a benchtop, automated ELISA platform for consistent biomarker detection?</p></div> </div> <div class="card-bottom-link"> <div> <a href="/instruments/simple-plex" > View Ella Platform </a> </div> </div> </div> </div> </div> </div> </div> </div> <div> <div class="paragraph paragraph--type--card-paragraph paragraph--view-mode--default card-para-default"> <div class="row card_row"> <div class="col-md-4"> <div class="h-100"> <div class="d-flex flex-column h-100"> <a href="/instruments/single-cell-western" > <div class="card-img-top text-center mb-3" style="background-repeat: no-repeat; background-color: #f5f5f5; height:200px; width: 100%;"> <div class="teaser-valign-container" style=""> <div class="valign"> <img src="https://resources.bio-techne.com/bio-techne-assets/images/instruments/milo-single-cell-western-480x480.png" alt="Milo Single Cell Western ProteinSimple Instrument" loading="lazy" > </div> </div> </div> </a> <a class="card_title_link" href="/instruments/single-cell-western" > <h3 class="card_title_htag"> <div><h3>Single-Cell Western</h3></div> </h3> </a> <div class="card_description flex-grow-1"> <div><p>Need to measure cell subpopulations in a heterogenous sample with the fidelity of Westerns?</p></div> </div> <div class="card-bottom-link"> <div> <a href="/instruments/single-cell-western" > View Milo Platform </a> </div> </div> </div> </div> </div> <div class="col-md-4"> <div class="h-100"> <div class="d-flex flex-column h-100"> <a href="/instruments/micro-flow-imaging" > <div class="card-img-top text-center mb-3" style="background-repeat: no-repeat; background-color: #f5f5f5; height:200px; width: 100%;"> <div class="teaser-valign-container" style=""> <div class="valign"> <img src="https://resources.bio-techne.com/bio-techne-assets/images/instruments/MicroFlow.no-shadow.png" alt="Micro-Flow MFI Instrument from ProteinSimple a Bio-Techne brand" loading="lazy" > </div> </div> </div> </a> <a class="card_title_link" href="/instruments/micro-flow-imaging" > <h3 class="card_title_htag"> <div><h3>Micro-Flow Imaging (MFI) Systems</h3></div> </h3> </a> <div class="card_description flex-grow-1"> <div><p>Need to characterize aggregates or particles in your vials?</p></div> </div> <div class="card-bottom-link"> <div> <a href="/instruments/micro-flow-imaging" > View MFI Instruments </a> </div> </div> </div> </div> </div> <div class="col-md-4"> <div class="h-100"> <div class="d-flex flex-column h-100"> <a href="/p/cell-sorting-and-single-cell-dispensing/pala_ni006" > <div class="card-img-top text-center mb-3" style="background-repeat: no-repeat; background-color: #f5f5f5; height:200px; width: 100%;"> <div class="teaser-valign-container" style=""> <div class="valign"> <img src="https://resources.bio-techne.com/bio-techne-assets/images/research-areas/bt-pala-side-instrument-525x300.png" alt="Bio-Techne Cell Sorter and Single Cell Dispenser side-angle" loading="lazy" > </div> </div> </div> </a> <a class="card_title_link" href="/p/cell-sorting-and-single-cell-dispensing/pala_ni006" > <h3 class="card_title_htag"> <div><h3>Bio-Techne Cell Sorter & Single Cell Dispenser</h3></div> </h3> </a> <div class="card_description flex-grow-1"> <div><p>Ready for fast, gentle, and easy single cell isolation at your fingertips?</p></div> </div> <div class="card-bottom-link"> <div> <a href="/p/cell-sorting-and-single-cell-dispensing/pala_ni006" > View Bio-Techne Cell Sorter & Single Cell Dispenser </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div> <div class="paragraph paragraph--type--freeform mb-4 paragraph--view-mode--default"> <div><p><a name="applications"></a></p></div> </div> </div> <div> <div class="paragraph paragraph--type--section paragraph--view-mode--default mb-4"> <div> <div> <div class="paragraph paragraph--type--full-page-text-with-media mb-4 paragraph--view-mode--default"> <div> <img src="https://resources.bio-techne.com/bio-techne-assets/images/instruments/proteinsimple-instruments-new-01.png" alt="Proteinsimple Instruments Milo, Ella, Jess, Maurice and MFI on a lab bench" loading="lazy" > </div> <div><p> </p> <h2>ProteinSimple Instrument Applications</h2> <p>From immuno-oncology and vaccines to cell therapy, explore ProteinSimple Instrument applications by research area of interest or by instrument.</p></div> <a href="/resources/instrument-applications" class="btn btn-primary" type="link"> View Applications </a> </div> </div> </div> </div> </div> <div> <div class="paragraph paragraph--type--section paragraph--view-mode--default mb-4"> <div> <div> <div class="paragraph paragraph--type--freeform mb-4 paragraph--view-mode--default"> <div><h2><a name="ways-to-order"></a>Ways to Order</h2> <p>When ordering products online through the Bio-Techne website, you will need a Bio-Techne online profile. Please note, when ordering instruments or services you will need to request a quote (below).</p> <p>You may also continue to purchase all ProteinSimple items using your ProteinSimple purchasing accounts by phone, fax or email. ProteinSimple web orders through shop.proteinsimple.com will no longer be available beginning in August 2022.</p> <p> </p> <h3>By Phone, Fax, Email or Web</h3> <ul> <li>To purchase through the web on Bio-Techne.com, please <a href="/account/register" target="_self">create an online profile</a> to get started.</li> <li><a href="/support/contact-us?brand=protein-simple#please_inquire" rel="noreferrer noopener" target="_self">Contact us</a> by email, fax or phone - filter by region to contact the most appropriate office</li> <li>We accept Visa, Mastercard and AMEX.</li> </ul> <p> </p> <h3><a name="request-pricing"></a>To Request a Quote for Instrument(s) and/or Services</h3> <ul> <li><a href="/p/instruments/simple-plex/request-quote" rel="noreferrer noopener" target="_self">Simple Plex</a> (Ella)</li> <li><a href="/p/instruments/imaged-capillary-electrophoresis-ice/request-quote" rel="noreferrer noopener" target="_self">iCE</a> (Maurice, MauriceFlex)</li> <li><a href="/p/instruments/micro-flow-imaging-mfi/request-quote" rel="noreferrer noopener" target="_self">Micro-Flow Imaging</a> (MFI 5000)</li> <li><a href="/p/instruments/simple-western/request-quote" rel="noreferrer noopener" target="_self">Simple Western</a> (Jess, Abby, Peggy Sue, Sally Sue, NanoPro 1000)</li> <li><a href="/p/instruments/single-cell-western/request-quote" rel="noreferrer noopener" target="_self">Single-Cell Western</a> (Milo)</li> </ul> <p> </p> <h3>To apply for a credit account:</h3> <p>Please fill out a <a href="https://resources.bio-techne.com/bio-techne-assets/docs/pdfs/BT%20Corp%20Credit%20Application%202020%20%28002%29.pdf" target="_blank">Universal Credit Application</a> and return your completed application to: <a href="mailto:BTCredit@bio-techne.com" rel="noreferrer noopener" target="_blank">BTCredit@bio-techne.com</a></p> <p> </p> <h3>When using a Purchase Order</h3> <p>Please include the following information:</p> <ul> <li>Your name, telephone number, and fax number</li> <li>Full invoicing and shipping addresses</li> <li>Purchase order number for tracking purposes</li> <li>ProteinSimple part number</li> <li>Quantity</li> <li>Pricing</li> <li>In Europe, please provide your VAT number</li> <li>Any special requirements</li> <li>If you have additional purchase order requirements, send an email to <a href="mailto:customercare-inquiries@bio-techne.com" rel="noreferrer noopener" target="_blank">customercare-inquiries@bio-techne.com</a></li> <li>Please see below for additional ordering details and address information</li> </ul> <p> </p> <h3>For Vendor information, Site or Remittance Address</h3></div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-proteinsimple-ca-usa13" role="button" aria-expanded="false" aria-controls="expPara"> <h5>ProteinSimple – CA, USA</h5> </a> </div> <div class="collapse" id="expPara-proteinsimple-ca-usa13" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p><strong>Simple Western (Jess, Abby, Peggy Sue, Sally Sue, NanoPro 1000), iCE (Maurice), Milo Instruments, Cartridges & Kits, Software, Services</strong></p> <p> </p> <p><strong>Site Address:</strong></p> <p>3001 Orchard Parkway</p> <p>San Jose, CA 95134</p> <p>  </p> <p>TAX ID: 94-3396256;</p> <p>DUNS# 140594966</p> <p>NAICS#334516</p> <p> </p> <p><strong>Check Remittance Address:</strong></p> <p>ProteinSimple Checking BIN#39</p> <p>P.O. Box 1150</p> <p>Minneapolis, MN 55480-1150</p></div> </div> </div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-cyvek-ct-usa14" role="button" aria-expanded="false" aria-controls="expPara"> <h5>CyVek – CT, USA</h5> </a> </div> <div class="collapse" id="expPara-cyvek-ct-usa14" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p><strong>Simple Plex (Ella) Instruments, Cartridges & Kits, Software, Services</strong></p> <p> </p> <p><strong>Site Address:</strong></p> <p>5 Technology Drive</p> <p>Wallingford, CT 06492</p> <p> </p> <p>TAX ID: 90-0735024</p> <p>DUNS# 963290288</p> <p> </p> <p><strong>Check Remittance Address:</strong></p> <p>CyVek Checking BIN#17</p> <p>P.O. Box 1414</p> <p>Minneapolis, MN 55480-1414</p></div> </div> </div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-proteinsimple-ltd-on-can3" role="button" aria-expanded="false" aria-controls="expPara"> <h5>ProteinSimple Ltd. – ON, CAN</h5> </a> </div> <div class="collapse" id="expPara-proteinsimple-ltd-on-can3" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p><strong>Micro-Flow Imaging (MFI, iCE) Instruments, Cartridges & Kits, Software, Services</strong></p> <p> </p> <p><strong>Site Address:</strong></p> <p>21 Canmotor Ave (NEW ADDRESS)</p> <p>Etobicoke, ON, Canada M8Z 4E6</p> <p> </p> <p>DUNS# 248869088</p> <p> </p> <p><strong>Check Remittance Address:</strong></p> <p>ProteinSimple LTD USD Checking BIN#04</p> <p>P.O. Box 9201</p> <p>Minneapolis, MN 55480-9201</p></div> </div> </div> </div> </div> </div> </div> </div> <div> <div class="paragraph paragraph--type--section paragraph--view-mode--default"> <div> <div> <div class="paragraph paragraph--type--freeform mb-4 paragraph--view-mode--default"> <div><h2><a name="faq"></a>Frequently Asked Questions</h2></div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-why-has-proteinsimplecom-moved-to-bio-technecom14" role="button" aria-expanded="false" aria-controls="expPara"> <h5>Why has ProteinSimple.com moved to Bio-Techne.com?</h5> </a> </div> <div class="collapse" id="expPara-why-has-proteinsimplecom-moved-to-bio-technecom14" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p>Bio-Techne.com offers an enhanced online user experience with added functionality, improved resources, and easy to use e-commerce capabilities. This means you can now browse and purchase ProteinSimple products alongside other well-known Bio-Techne brands and products including R&D Systems, Novus Biologicals, Tocris, and many more.</p></div> </div> </div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-will-i-need-to-create-a-new-online-profile-on-bio-technecom-to-purchase-products-through-the-website15" role="button" aria-expanded="false" aria-controls="expPara"> <h5>Will I need to create a new online profile on Bio-Techne.com to purchase products through the website?</h5> </a> </div> <div class="collapse" id="expPara-will-i-need-to-create-a-new-online-profile-on-bio-technecom-to-purchase-products-through-the-website15" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p>Yes, for security reasons, we are unable to transfer your original ProteinSimple website password. To purchase products, or to get a more personalized experience on Bio-Techne.com, create a new online profile by visiting <a href="/account/register" rel="noreferrer noopener" target="_self">this link</a>.</p></div> </div> </div> </div> </div> <div> <div class="paragraph paragraph--type--card-paragraph paragraph--view-mode--default card-para-default"> <h2>Upgrades and Enhancements:</h2> <div class="row card_row"> <div class="col-md-4"> <div class="h-100"> <div class="bg-white border rounded flex-column d-flex h-100"> <div class="card-img-top text-center mb-3" style="background-repeat: no-repeat; background-color: #00263A; height:200px; width: 100%;"> <div class="teaser-valign-container" style=""> <div class="valign"> <img src="https://resources.bio-techne.com/bio-techne-assets/images/instruments/protein%20simple%20transition%20page%20icons-01.png" alt="ProteinSimple Ella Cartridge, Maurice Cartridge, and Simple Western antibody sample" loading="lazy" > </div> </div> </div> <h3 class="card_title_htag"> <div><h3>Order ProteinSimple products online</h3></div> </h3> <div class="card_description flex-grow-1"> <div><p>E-commerce is now available for all your ProteinSimple reagent products. You can also purchase them with other Bio-Techne products like proteins, antibodies and assays. <a href="/account/register" target="_self">Create an online profile</a> today to start saving items to your cart.</p></div> </div> <div class="card-bottom-link"></div> </div> </div> </div> <div class="col-md-4"> <div class="h-100"> <div class="bg-white border rounded flex-column d-flex h-100"> <div class="card-img-top text-center mb-3" style="background-repeat: no-repeat; background-color: #00263A; height:200px; width: 100%;"> <div class="teaser-valign-container" style=""> <div class="valign"> <img src="https://resources.bio-techne.com/bio-techne-assets/images/instruments/protein%20simple%20transition%20page%20icons-03.png" alt="Bio-Techne product options include ProteinSimple instruments" loading="lazy" > </div> </div> </div> <h3 class="card_title_htag"> <div><h3>View Bio-Techne brands in one place</h3></div> </h3> <div class="card_description flex-grow-1"> <div><p>In addition to ProteinSimple assays and instruments, you can view Bio-Techne’s complete portfolio of well-known brands like R&D Systems & Tocris in one place. Head to the <a href="/" target="_self" title="https://www.bio-techne.com/">Bio-Techne.com</a> home page and see our extensive library of resources and tools.</p></div> </div> <div class="card-bottom-link"></div> </div> </div> </div> <div class="col-md-4"> <div class="h-100"> <div class="bg-white border rounded flex-column d-flex h-100"> <div class="card-img-top text-center mb-3" style="background-repeat: no-repeat; background-color: #00263A; height:200px; width: 100%;"> <div class="teaser-valign-container" style=""> <div class="valign"> <img src="https://resources.bio-techne.com/bio-techne-assets/images/instruments/protein%20simple%20transition%20page%20icons-02.png" alt="Expert Protein Simple and Bio-Techne technical support Icon" loading="lazy" > </div> </div> </div> <h3 class="card_title_htag"> <div><h3>Get more scientific and technical support</h3></div> </h3> <div class="card_description flex-grow-1"> <div><p>Bio-Techne has a dedicated team of <a href="/support/contact-us" target="_self">scientific & technical support</a> staff available to answer any questions. And be sure to check out the peer-reviewed <a href="/resources/instrument-citations" target="_self">citations tool</a> and innovative digital panel/kit builders for <a href="/resources/simple-plex-panel-builder" target="_self">Simple Plex</a> or <a href="/resources/simple-western-kit-builder" target="_self">Simple Western</a>.</p></div> </div> <div class="card-bottom-link"></div> </div> </div> </div> </div> </div> </div> <div> <div class="paragraph paragraph--type--freeform mb-4 paragraph--view-mode--default"> <div><h3> </h3> <h3>Purchasing</h3></div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-can-i-continue-to-purchase-proteinsimple-items-using-my-proteinsimple-purchasing-account18" role="button" aria-expanded="false" aria-controls="expPara"> <h5>Can I continue to purchase ProteinSimple items using my ProteinSimple purchasing account?</h5> </a> </div> <div class="collapse" id="expPara-can-i-continue-to-purchase-proteinsimple-items-using-my-proteinsimple-purchasing-account18" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p>Yes, you can use your existing ProteinSimple purchasing account when you are ordering instruments with your ProteinSimple Sales representative or via Bio-Techne request pricing forms – links below:</p> <ul> <li><a href="/p/instruments/luminex-instrumentation/request-quote?productName=Luminex%20FLEXMAP%203D%20w/xPONENT%204.3&catalogNumber=FLEXMAP-3D-RUO" rel="noreferrer noopener" target="_self">Luminex</a></li> <li><a href="/p/instruments/imaged-capillary-electrophoresis-ice/request-quote" rel="noreferrer noopener" target="_self">iCE Maurice</a></li> <li><a href="/p/instruments/micro-flow-imaging-mfi/request-quote" rel="noreferrer noopener" target="_self">Micro-Flow Imaging (MFI)</a></li> <li><a href="/p/instruments/simple-plex/request-quote?productName=Ella&catalogNumber=600-100" rel="noreferrer noopener" target="_self">Simple Plex (Ella)</a></li> <li><a href="/p/instruments/simple-western/request-quote" rel="noreferrer noopener" target="_self">Simple Western</a></li> <li><a href="/p/instruments/single-cell-western/request-quote" rel="noreferrer noopener" target="_self">Single-Cell Western</a></li> </ul> <p>You can also use your ProteinSimple purchasing account to order products by phone, fax, or email.</p> <p>Please note, when ordering products online through the Bio-Techne website, you will need a follow the <a href="#ways-to-order">Ways to Order</a> steps above.</p></div> </div> </div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-i-dont-know-if-i-have-a-bio-techne-purchasing-account-can-i-order-online5" role="button" aria-expanded="false" aria-controls="expPara"> <h5>I don’t know if I have a Bio-Techne purchasing account. Can I order online?</h5> </a> </div> <div class="collapse" id="expPara-i-dont-know-if-i-have-a-bio-techne-purchasing-account-can-i-order-online5" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p>If you do not already have a Bio-Techne purchasing account one will be created for you at the time of purchase. </p> <p>To place an order online you will also need to <a href="/account/register">create an online profile</a>.</p></div> </div> </div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-how-can-i-find-out-if-my-organization-already-has-a-purchasing-account3" role="button" aria-expanded="false" aria-controls="expPara"> <h5>How can I find out if my organization already has a purchasing account?</h5> </a> </div> <div class="collapse" id="expPara-how-can-i-find-out-if-my-organization-already-has-a-purchasing-account3" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p>To confirm your Bio-Techne purchasing account for online orders, send an email to <a href="mailto:customercare-inquiries@bio-techne.com" rel="noreferrer noopener" target="_blank">customercare-inquiries@bio-techne.com</a>. To confirm your ProteinSimple purchasing account for instrument orders, email <a href="mailto:orders@proteinsimple.com" rel="noreferrer noopener" target="_blank">orders@proteinsimple.com</a>.</p> <p>Please note, to make online purchases you will also need to <a href="/account/register" rel="noreferrer noopener" target="_self">register for an account</a> to create a profile on bio-techne.com</p></div> </div> </div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-can-i-purchase-products-online-using-a-credit-card24" role="button" aria-expanded="false" aria-controls="expPara"> <h5>Can I purchase products online using a credit card?</h5> </a> </div> <div class="collapse" id="expPara-can-i-purchase-products-online-using-a-credit-card24" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p>Yes, you can make purchases online using a credit card. If a customer purchasing account needs to be created within our system, online orders submitted with credit card payment may be subject to a minor fulfillment delay</p></div> </div> </div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-i-would-like-to-set-up-a-vendor-account-where-can-i-get-that-information-online0" role="button" aria-expanded="false" aria-controls="expPara"> <h5>I would like to set up a vendor account. Where can I get that information online?</h5> </a> </div> <div class="collapse" id="expPara-i-would-like-to-set-up-a-vendor-account-where-can-i-get-that-information-online0" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p>Check out the information in <a href="#ways-to-order">Ways to Order</a></p></div> </div> </div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-my-organization-requires-purchase-orders-how-can-i-set-up-my-purchasing-account21" role="button" aria-expanded="false" aria-controls="expPara"> <h5>My organization requires purchase orders. How can I set up my purchasing account?</h5> </a> </div> <div class="collapse" id="expPara-my-organization-requires-purchase-orders-how-can-i-set-up-my-purchasing-account21" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p>If you had a ProteinSimple Purchasing account, a Bio-Techne purchasing account may have been made in advance. If not, or you are a new customer, one will be made for you at the time of purchase.</p> <p>You can get important information to set up your Vendor account in the <a href="#ways-to-order">Ways to Order</a> section above.</p> <p>If you have additional purchase order requirements, send an email to <a href="mailto:customercare-inquiries@bio-techne.com" rel="noreferrer noopener" target="_blank">customercare-inquiries@bio-techne.com</a></p></div> </div> </div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-if-i-have-a-line-of-credit-at-proteinsimple-will-it-carry-over-or-do-i-need-reapply8" role="button" aria-expanded="false" aria-controls="expPara"> <h5>If I have a line of credit at ProteinSimple will it carry over or do I need reapply?</h5> </a> </div> <div class="collapse" id="expPara-if-i-have-a-line-of-credit-at-proteinsimple-will-it-carry-over-or-do-i-need-reapply8" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p>Yes, your credit will carry over. Please note:</p> <ul> <li>If you previously established a line of credit with ProteinSimple and have used that account within the previous 24 months, your account will have been automatically transferred to Bio-Techne Sales Corporation.</li> <li>If you had an account previously with no activity in the most recent 24 -month period, credit terms will need to be re-established through re-application.</li> </ul></div> </div> </div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-what-are-the-net-payment-terms-for-bio-techne-purchase-orders23" role="button" aria-expanded="false" aria-controls="expPara"> <h5>What are the net payment terms for Bio-Techne purchase orders?</h5> </a> </div> <div class="collapse" id="expPara-what-are-the-net-payment-terms-for-bio-techne-purchase-orders23" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p>We use Net 30 days from date of invoice.</p></div> </div> </div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-do-you-offer-any-special-academic-pricing-for-online-purchases6" role="button" aria-expanded="false" aria-controls="expPara"> <h5>Do you offer any special academic pricing for online purchases?</h5> </a> </div> <div class="collapse" id="expPara-do-you-offer-any-special-academic-pricing-for-online-purchases6" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p>That feature is coming soon. For now, please contact your ProteinSimple sales rep to get current pricing.</p></div> </div> </div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-can-i-purchase-an-instrument-or-service-through-the-website13" role="button" aria-expanded="false" aria-controls="expPara"> <h5>Can I purchase an instrument or service through the website?</h5> </a> </div> <div class="collapse" id="expPara-can-i-purchase-an-instrument-or-service-through-the-website13" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p>No, not at this time. To purchase instruments or services please contact your ProteinSimple sales representative. If you don't have an established sales representative, please fill out a Request Pricing form for your Instrument of interest and a designated ProteinSimple sales rep will contact you with assistance.</p> <h3>Request Pricing Forms:</h3> <ul> <li><a href="/p/instruments/simple-plex/request-quote" rel="noreferrer" target="_blank">Simple Plex</a> (Ella)</li> <li><a href="/p/instruments/imaged-capillary-electrophoresis-ice/request-quote" rel="noreferrer" target="_blank">iCE</a> (Maurice)</li> <li><a href="/p/instruments/micro-flow-imaging-mfi/request-quote" rel="noreferrer" target="_blank">Micro-Flow Imaging</a> (MFI 5000)</li> <li><a href="/p/instruments/simple-western/request-quote" rel="noreferrer" target="_blank">Simple Western</a> (Jess, Abby, Peggy Sue, Sally Sue, Nano Pro 1000)</li> <li><a href="/p/instruments/single-cell-western/request-quote" rel="noreferrer" target="_blank">Single-Cell Western</a> (Milo)</li> </ul></div> </div> </div> </div> </div> <div> <div class="paragraph paragraph--type--freeform mb-4 paragraph--view-mode--default"> <div><h3> </h3> <h3>Navigation</h3></div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-how-can-i-find-proteinsimple-products-and-other-products-and-services-on-the-bio-techne-website22" role="button" aria-expanded="false" aria-controls="expPara"> <h5>How can I find ProteinSimple products and other products and services on the Bio-Techne website?</h5> </a> </div> <div class="collapse" id="expPara-how-can-i-find-proteinsimple-products-and-other-products-and-services-on-the-bio-techne-website22" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p>To browse products by category or brand, click the “Research Products” tab at the top of the home page. Or simply enter the product name or catalog number into the search bar located at the top of every page. Product results will be returned that match your keyword.  You can apply filters to further narrow down your results if needed, then click on your product of interest.</p></div> </div> </div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-how-do-i-find-my-product-documents-like-a-certificate-of-analysis-coa-safety-data-sheet-sds-or-product-insert15" role="button" aria-expanded="false" aria-controls="expPara"> <h5>How do I find my product documents, like a certificate of analysis (COA), safety data sheet (SDS), or product insert?</h5> </a> </div> <div class="collapse" id="expPara-how-do-i-find-my-product-documents-like-a-certificate-of-analysis-coa-safety-data-sheet-sds-or-product-insert15" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p>Product documents can be found directly on each product page.</p> <p>Browse to any product page, click on the "Product Datasheet/COA/SDS" link at the top right corner of the product page to navigate to the Product Document download section.</p> <p>You will need your product lot number to retrieve your COA.</p></div> </div> </div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-how-do-i-find-my-simple-plex-cartridge-coa-document-i-cant-find-a-product-page-for-my-custom-product5" role="button" aria-expanded="false" aria-controls="expPara"> <h5>How do I find my Simple Plex Cartridge COA document? I can’t find a product page for my custom product.</h5> </a> </div> <div class="collapse" id="expPara-how-do-i-find-my-simple-plex-cartridge-coa-document-i-cant-find-a-product-page-for-my-custom-product5" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p>You can look up COAs for your custom Simple Plex Cartridge using the Simple Plex COA tool on the <a href="/resources/cofa-finder-tool" rel="noreferrer noopener" target="_self">COA Finder Tool</a>.</p></div> </div> </div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-is-there-a-simple-plex-assay-grid-on-bio-technecom13" role="button" aria-expanded="false" aria-controls="expPara"> <h5>Is there a Simple Plex assay grid on Bio-techne.com?</h5> </a> </div> <div class="collapse" id="expPara-is-there-a-simple-plex-assay-grid-on-bio-technecom13" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p>The Bio-Techne website offers an enhanced experience for building your Simple Plex Assay panel. Using our <a href="/resources/simple-plex-panel-builder" rel="noreferrer noopener" target="_self">Simple Plex Panel Builder</a>, you can easily see what assays are available for your sample type and build assays of up to 4 analytes.</p></div> </div> </div> </div> </div> <div> <div class="paragraph paragraph--type--freeform mb-4 paragraph--view-mode--default"> <div><h3> </h3> <h3>Support</h3></div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-who-can-i-contact-for-assistance23" role="button" aria-expanded="false" aria-controls="expPara"> <h5>Who can I contact for assistance?</h5> </a> </div> <div class="collapse" id="expPara-who-can-i-contact-for-assistance23" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p><a href="/support/contact-us?brand=protein-simple" target="_self">Contact Info</a></p> <p><a href="#ways-to-order">Ways to Order</a></p></div> </div> </div> </div> </div> <div> <div class="paragraph accordion mb-4 paragraph--type--extendable-paragraph paragraph--view-mode--default"> <div class="card-header rounded-top bg-white"> <a class="collapsed" data-toggle="collapse" href="#expPara-will-i-still-have-a-proteinsimple-sales-representative20" role="button" aria-expanded="false" aria-controls="expPara"> <h5>Will I still have a ProteinSimple Sales Representative?</h5> </a> </div> <div class="collapse" id="expPara-will-i-still-have-a-proteinsimple-sales-representative20" aria-expanded="false" aria-controls="expPara"> <div class="card-body p-4"> <br/> <div><p>Yes, you will still have a designated sales representative within the existing ProteinSimple sales team.</p></div> </div> </div> </div> </div> </div> </div> </div> <div> <div class="paragraph paragraph--type--freeform mb-4 paragraph--view-mode--default"> <div><p><a name="resources"></a></p></div> </div> </div> <div> <div class="paragraph paragraph--type--freeform mb-4 paragraph--view-mode--default"> <div><h2>More Resources </h2> <ul> <li><a href="/resources/articles" target="_self">Articles</a></li> <li><a href="/resources/instrument-citations" target="_self">Publications</a></li> <li><a href="/resources/videos" target="_self">Videos</a></li> <li><a href="/resources/webinars" target="_self">Webinars</a></li> <li><a href="/resources/simple-plex-panel-builder" target="_self">Simple Plex Panel Builder</a></li> <li><a href="/services/custom-simple-plex-services">Simple Plex Custom Services</a></li> <li><a href="/resources/simple-western-kit-builder" target="_self">Simple Western Kit Builder</a></li> <li><a href="/resources/simple-western-antibody-database" target="_self">Simple Western Antibody Database</a></li> <li><a href="/resources/single-cell-western-antibody-database" target="_self">Single-Cell Western Antibody Database</a></li> <li><a href="/resources/testimonials" target="_self">Testimonials (From Your Peers)</a></li> <li><a href="https://academy.bio-techne.com/learn" target="_blank">Learning Academy</a></li> </ul></div> </div> </div> </div> </div> </article> </div> </div> </section> </main> </div> <div id="brandsbar-footer" class="bg-bt-primary"> <div class="container-wide container-fluid text-white"> <div class="row py-5"> <div class="footer-logo col-xl-3 col-lg-auto d-flex"> <img class="brand-bar-footer-logo" src="/themes/custom/bio_techne_global/logo.svg" alt="Bio-techne logo"> </div> <div class="col-xl-9 col-lg-auto"> <p class="ml-xl-4 bt-px_groteskbold footer-tagline">Global Developer, Manufacturer, and Supplier of High-Quality Reagents, Analytical Instruments, and Precision Diagnostics.</p> </div> <div class="included-brands col"> <span class="font-weight-bold mr-3 bt-inter_regular">INCLUDES</span> <span class="mr-3 bt-inter_regular">R&D Systems™</span> <span class="mr-3 bt-inter_regular">Novus 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