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Your Safety | Estate Management | UNSW Sydney
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menu-breadcrumbs menu-inline"> <li> <a href="/">Home</a> </li> </ul> </nav> </div> <div id="block-social-sharing-block" class="block--social-sharing-block"> <div class="social-media-sharing"> <ul class=""> <li> <a class="email share" href="mailto:?subject=Your Safety&body=Check out this site https://www.estate.unsw.edu.au/protective-services/your-safety" title="Email"> <img alt="Email" src="https://www.estate.unsw.edu.au/themes/custom/d8boxy/assets/images/social-icons/email.svg"> </a> </li> <li> <a target="_blank" class="facebook-share share" href="http://www.facebook.com/share.php?u=https://www.estate.unsw.edu.au/protective-services/your-safety&title=Your Safety" title="Facebook"> <img alt="Facebook" src="https://www.estate.unsw.edu.au/themes/custom/d8boxy/assets/images/social-icons/facebook_share.svg"> </a> </li> <li> <a target="_blank" class="twitter share" href="https://twitter.com/intent/tweet?url=https://www.estate.unsw.edu.au/protective-services/your-safety&status=Your 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</section> </div> </div> </div> </div> </div> </div> <div class="region region-top"> <div class="region-inner"> <div id="block-page-top" class="block--entity-view block-content"> <aside class="node-content view-mode-top"> </aside> </div> </div> </div> <aside class="navigation-bar-wrapper"> <div class="layout layout-navigation-bar" role="complementary"> <div class="navigation-bar"></div> </div> </aside> <div class="region region-main"> <div class="region-inner"> <div class="region region-sidebar"> <div class="region-inner"> <nav role="navigation" aria-labelledby="block-main-menu-sidebar-menu" id="block-main-menu-sidebar" class="menu-block--standard block--menu-block"> <h2>In this section</h2> <ul id="main-aria-menu" class="menu menu-nav menu-nav-root aria-menu level-0 main-aria-menu" role="menubar" aria-hidden="false" aria-label="Menu"> <li class="active first"> <a href="/protective-services/your-safety" role="menuitem" class="blur is-active" id="main-aria-menu-1" tabindex="0" aria-haspopup="false" aria-expanded="true" aria-selected="true" data-drupal-link-system-path="node/31"> <span class="link-text">Your Safety</span> </a> </li> <li> <a href="https://www.unsw.edu.au/safezone" role="menuitem" class="blur" id="main-aria-menu-2" tabindex="0" aria-haspopup="false" aria-expanded="true" aria-selected="false" target="_blank"> <span class="link-text">SafeZone</span> </a> </li> <li> <a href="/protective-services/report-crime" role="menuitem" class="blur" id="main-aria-menu-3" tabindex="0" aria-haspopup="false" aria-expanded="true" aria-selected="false" data-drupal-link-system-path="node/11"> <span class="link-text">Report a Crime</span> </a> </li> <li> <a href="/protective-services/emergencies" role="menuitem" class="blur" id="main-aria-menu-4" tabindex="0" aria-haspopup="false" aria-expanded="true" aria-selected="false" data-drupal-link-system-path="node/30"> <span class="link-text">Emergencies</span> </a> </li> <li> <a href="/protective-services/major-incidents" role="menuitem" class="blur" id="main-aria-menu-5" tabindex="0" aria-haspopup="false" aria-expanded="true" aria-selected="false" data-drupal-link-system-path="node/39"> <span class="link-text">Major Incidents</span> </a> </li> <li> <a href="/protective-services/lost-property" role="menuitem" class="blur" id="main-aria-menu-6" tabindex="0" aria-haspopup="false" aria-expanded="true" aria-selected="false" data-drupal-link-system-path="node/10"> <span class="link-text">Lost Property</span> </a> </li> <li> <a href="/protective-services/unsw-id-cards" role="menuitem" class="blur" id="main-aria-menu-7" tabindex="0" aria-haspopup="false" aria-expanded="true" aria-selected="false" data-drupal-link-system-path="node/36"> <span class="link-text">UNSW ID cards</span> </a> </li> <li class="last"> <a href="/protective-services/barker-street-bike-store" role="menuitem" class="blur" id="main-aria-menu-8" tabindex="0" aria-haspopup="false" aria-expanded="true" aria-selected="false" data-drupal-link-system-path="node/2970"> <span class="link-text">Barker Street Bike Store</span> </a> </li> </ul> </nav> <div id="block-page-sidebar" class="block--entity-view block-content"> <aside class="node-content view-mode-sidebar"> </aside> </div> </div> </div> <article class="region region-content"> <div class="region-inner"> <section class="node-content view-mode-full"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field-item"> <p><span>At UNSW, we prioritise the safety and wellbeing of our students, staff, contractors, and visitors. </span></p><p>Our security team is available 24 hours a day, 7 days a week at Gate 2 on High Street. You can contact Security Operations at any time on 9385 6000, or in the event of an emergency on 9385 6666.</p><p>To stay informed and connected with the latest safety alerts and advice, download the <a href="https://www.unsw.edu.au/safezone" target="_blank" rel=" noopener">SafeZone</a>. For further assistance or if you have any questions, please email <a href="mailto:security.services@unsw.edu.au">security.services@unsw.edu.au</a>.</p><p>We offer a range of services including safety escorts, night shuttle bus, and help points located throughout the campus. Refer to our quick safety tips below:</p><p><strong>Take extra precaution at night with these recommendations: </strong></p><ul><li>Preference using University Walk as a route - it is patrolled by Campus Security Officers </li><li>Report any lights which are not working to Security Operations on 9385 6000 </li><li>Use the free Night Shuttle Bus which runs Monday to Friday from 6:30pm to 11:30pm during term </li><li><span>Request a Safety Escort to your car or other mode of transport, on or off campus, by calling UNSW Security Operations on 9385 6000 or by visiting one of the </span><a href="https://gis.unsw.edu.au/portal/apps/MapSeries/index.html?appid=c603192c68ba4db288edc616636eb3ab" target="_blank" rel=" noopener"><span>Help Points</span></a><span>.</span></li></ul><p><span><strong>Report any suspicious behaviour or suspected criminal activity to UNSW Protective Services on 9385 6666.</strong></span></p> </div> <div class="field field--name-field-paragraphs-content field--type-entity-reference-revisions field--label-hidden field--paragraphs-region field-items"> <div class="field-item"> <div class="tabs-vertical paragraph type-accordion section-style-grid background-default-hue foreground-default-hue grid-no-grow"> <div class="field field--name-field-par-title field--type-string field--label-hidden field-item"> <h3>Keeping you safe</h3> </div> <div class="field field--name-field-items field--type-entity-reference-revisions field--label-hidden field--paragraph-children text-default-hue field-items-7 field-items"> <div class="field-item"> <div id="items-166" class="accordion-item type-item tabs-vertical-item"> <div aria-controls="items-166" class="paragraph-title expanded foreground-default-hue tabs-vertical-item"> <a href="#items-166" class="tabs-vertical-item"> <div class="field field--name-field-par-title field--type-string field--label-hidden field-item"> <h3>Safety escorts </h3> </div> </a> <div class="accordion-toggle background-default-hue foreground-default-hue tabs-vertical-item"><i class="material-icons">add</i></div> </div> <div aria-labelledby="items-166" class="paragraph-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="paragraph-grid-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field-item"> <p>Security Operations is on call to accompany you from your location on campus to car parks, bus stops or other locations on the Kensington Campus. This service is free and available 24/7, 365 days a year.</p><p>You can request a safety escort from: </p><ul><li>the Security Operations Control Room (call 9385 6000 or 1800 626 003) </li><li>any lift phone </li><li>any Help Point </li></ul><p>Security Operations aim to meet you as quickly as possible. Protective Services should be able to give you an approximate response time when you call. </p> </div> </div> </div> </div> </div> <div class="field-item"> <div id="items-168" class="accordion-item type-item tabs-vertical-item"> <div aria-controls="items-168" class="paragraph-title expanded foreground-default-hue tabs-vertical-item"> <a href="#items-168" class="tabs-vertical-item"> <div class="field field--name-field-par-title field--type-string field--label-hidden field-item"> <h3>Night shuttle bus </h3> </div> </a> <div class="accordion-toggle background-default-hue foreground-default-hue tabs-vertical-item"><i class="material-icons">add</i></div> </div> <div aria-labelledby="items-168" class="paragraph-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="paragraph-grid-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field-item"> <p>Security Operations provide a free night shuttle bus for staff and students from Monday to Friday, until 11:30 pm. You can request an escort:</p><ul><li>From one location on Kensington Campus to another location on Kensington Campus.</li><li>Between Kensington, Randwick, or Paddington Campuses.</li><li>Or from Kensington Campus to a residence within a 2-kilometre radius of the Kensington Campus, as shown on the below map.</li></ul><div data-entity-type="media" data-entity-uuid="19456398-3294-4532-a014-e4d556a6191f" data-embed-button="image" data-entity-embed-display="view_mode:media.huge" data-entity-embed-display-settings="[]" data-langcode="en" class="embedded-entity"><div class="standard media media--type-image media--view-mode-huge"> <div class="field field--name-field-media-image field--type-image field--label-hidden field-item"> <img src="/sites/default/files/styles/huge/public/images/Picture1.png?itok=DrWTk_u3" width="770" alt="UNSW bus range" loading="lazy"> </div> </div> </div> <p> </p><p>You can track the shuttle bus via the <a href="https://www.unsw.edu.au/safezone" title="SafeZone">SafeZone</a> app.</p> </div> </div> </div> </div> </div> <div class="field-item"> <div id="items-169" class="accordion-item type-item tabs-vertical-item"> <div aria-controls="items-169" class="paragraph-title expanded foreground-default-hue tabs-vertical-item"> <a href="#items-169" class="tabs-vertical-item"> <div class="field field--name-field-par-title field--type-string field--label-hidden field-item"> <h3>Help points on-campus </h3> </div> </a> <div class="accordion-toggle background-default-hue foreground-default-hue tabs-vertical-item"><i class="material-icons">add</i></div> </div> <div aria-labelledby="items-169" class="paragraph-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="paragraph-grid-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field-item"> <p>‘Help Points’ have been strategically placed across UNSW campuses to help ensure your safety. Help Points provide a direct link to the Security Operations control room. To activate a Help Point, hold your finger down on the red button until you are connected to Security Operations. </p><p>Find the Help Points located on campus on our <a href="https://gis.unsw.edu.au/portal/apps/MapSeries/index.html?appid=c603192c68ba4db288edc616636eb3ab" target="_blank" rel=" noopener">UNSW Health and Safey Map</a>.</p> </div> </div> </div> </div> </div> <div class="field-item"> <div id="items-171" class="accordion-item type-item tabs-vertical-item"> <div aria-controls="items-171" class="paragraph-title expanded foreground-default-hue tabs-vertical-item"> <a href="#items-171" class="tabs-vertical-item"> <div class="field field--name-field-par-title field--type-string field--label-hidden field-item"> <h3>Safety awareness presentations </h3> </div> </a> <div class="accordion-toggle background-default-hue foreground-default-hue tabs-vertical-item"><i class="material-icons">add</i></div> </div> <div aria-labelledby="items-171" class="paragraph-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="paragraph-grid-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field-item"> <p>Protective Services staff provide 30-minute awareness presentations on safety and security to staff and students upon request. These talks are particularly helpful during induction, or orientation processes as they familiarise you and your teams with current safety protocols. Included in the presentation are helpful tips on staying safe from the local police command. </p><p>Presentations provide information on: </p><ul><li>how to stay safe whilst on and off campus</li><li>how to get help during an emergency</li><li>support programs in place for victims of crime</li></ul><p>If you are interested, please <a href>register by email</a>.</p> </div> </div> </div> </div> </div> <div class="field-item"> <div id="items-170" class="accordion-item type-item tabs-vertical-item"> <div aria-controls="items-170" class="paragraph-title expanded foreground-default-hue tabs-vertical-item"> <a href="#items-170" class="tabs-vertical-item"> <div class="field field--name-field-par-title field--type-string field--label-hidden field-item"> <h3>UNSW residence access</h3> </div> </a> <div class="accordion-toggle background-default-hue foreground-default-hue tabs-vertical-item"><i class="material-icons">add</i></div> </div> <div aria-labelledby="items-170" class="paragraph-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="paragraph-grid-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field-item"> <p>If you find yourself locked out of your residence on campus Security Operations can assist with letting you back in</p><p><strong>How to be let in</strong></p><p>Call Protective Services on 9385 6000 or visit the Gate 2 Security Office for assistance.</p><p>There is a $25 fee to be let in which you can pay online <a href="https://webpay.fin.unsw.edu.au/OneStopWeb/FacilitiesManagement/tran?UDS_ACTION_DATA=Zl5RADc3LXdOWVRxRUJDAV9TQg1KLkYbVERFXnRGUzcBRlEh" title="Residential Let Ins Online Payment ">here</a>.</p><p>Show Security your receipt when they arrive. </p> </div> </div> </div> </div> </div> <div class="field-item"> <div id="items-167" class="accordion-item type-item tabs-vertical-item"> <div aria-controls="items-167" class="paragraph-title expanded foreground-default-hue tabs-vertical-item"> <a href="#items-167" class="tabs-vertical-item"> <div class="field field--name-field-par-title field--type-string field--label-hidden field-item"> <h3>Pedestrian gate closing times </h3> </div> </a> <div class="accordion-toggle background-default-hue foreground-default-hue tabs-vertical-item"><i class="material-icons">add</i></div> </div> <div aria-labelledby="items-167" class="paragraph-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="paragraph-grid-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field-item"> <p>Some pedestrian gates on campus are closed at night for safety reasons. Please note the following gate closing, and opening times if you are entering or exiting campus late at night. </p><ul><li>Oval Lane to Scientia - currently closed due to construction works</li><li>Oval Lane to Civil Engineering loading docks – open and closed daily by staff, Security will attend on request</li><li>Oval Lane to Valentine Annexe rear - closed nightly, from 10:00pm-5:00am </li><li>Willis Lane to Barker car park - closed nightly, from 10:00pm-5:00am</li></ul> </div> </div> </div> </div> </div> <div class="field-item"> <div id="items-1112" class="accordion-item type-item tabs-vertical-item"> <div aria-controls="items-1112" class="paragraph-title expanded foreground-default-hue tabs-vertical-item"> <a href="#items-1112" class="tabs-vertical-item"> <div class="field field--name-field-par-title field--type-string field--label-hidden field-item"> <h3>CCTV</h3> </div> </a> <div class="accordion-toggle background-default-hue foreground-default-hue tabs-vertical-item"><i class="material-icons">add</i></div> </div> <div aria-labelledby="items-1112" class="paragraph-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="paragraph-grid-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field-item"> <p>UNSW Protective Services installs and maintains surveillance cameras across UNSW campuses, covering external grounds and internal areas of buildings. Surveillance cameras include closed-circuit television (CCTV) and license plate recognition (LPR) cameras.</p><p>View the <a href="/sites/default/files/documents/UNSW-Camera-Surveillance-Procedure-Version-1.3.pdf" target="_blank" rel=" noopener" data-entity-type="file" data-entity-uuid="6a2522d6-3ec0-49df-8e7b-daa588c54510" data-entity-substitution="file">Estate Management Camera Surveillance Procedure</a>.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> </div> </article> </div> </div> <div class="region region-bottom"> <div class="region-inner"> <div id="block-page-bottom" class="block--entity-view block-content"> <aside class="node-content view-mode-bottom"> </aside> </div> </div> </div> </main> <footer class="layout layout-footer" role="contentinfo"> <div id="unsw-global-footer"></div> <js-bottom-placeholder token=""> </footer> </div> </div> <script type="application/json" data-drupal-selector="drupal-settings-json">{"path":{"baseUrl":"\/","pathPrefix":"","currentPath":"node\/31","currentPathIsAdmin":false,"isFront":false,"currentLanguage":"en"},"pluralDelimiter":"\u0003","suppressDeprecationErrors":true,"ajaxPageState":{"libraries":"eJxtkNGSwyAIRX_Ixtf-jYNKDFMijuJO8_drMmm77fYJ7hG4YBCW6uVuI87QWU04gaPMlNF-6Nc7C0T7pky8jnSzicUDX2YRxfoBm25jTDqp0wVXdEHyTMlCFI-uVIk9KEn-WuQrwq0IZb3snsMAs5JuDlePYyEoRyvedfjcbKy9AE-nNDPpD8Vmz_jUlElNTo4pLbp_x5_cFKiQKpSlPca9yNRz6Z6pLRhNk0DAbsVIYD00Cm_I7Ss0-x9Nx4WmbU1x3RvxF4l1n8k","theme":"d8boxy","theme_token":null},"ajaxTrustedUrl":{"\/search":true},"colorbox":{"opacity":"0.85","current":"{current} of {total}","previous":"\u00ab Prev","next":"Next \u00bb","close":"Close","maxWidth":"98%","maxHeight":"98%","fixed":true,"mobiledetect":true,"mobiledevicewidth":"764px"},"fitvids":{"selectors":".field--name-field-body-text\r,.field--name-field-media-oembed-video","custom_vendors":"","ignore_selectors":""},"data":{"extlink":{"extTarget":true,"extTargetNoOverride":false,"extNofollow":true,"extNoreferrer":false,"extFollowNoOverride":false,"extClass":"ext","extLabel":"(link is external)","extImgClass":false,"extSubdomains":false,"extExclude":"(unsw-uds-d8\\.dd)","extInclude":"","extCssExclude":"","extCssExplicit":"","extAlert":false,"extAlertText":"This link will take you to an external web site. 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