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href="https://web.archive.org/web/20131018040631/http://www.yahoo.com/" rel="nofollow" target="_top">Yahoo</a></div> <div id="yucs-bnews" class="yucs-activate slide yucs-hide" data-linktarget="_top" data-authstate="signedout" data-deflink="http://news.yahoo.com" data-deflinktext="Visit Yahoo News for the latest." data-title="Breaking News" data-close="Close this window" data-lang="en-us" data-property="help"></div> </div> </div> <div id="yUnivHead" class="yucs-hide"></div></div> </div> <div class="yui3-g-r hco" id="productLandingBody">  <script language="JavaScript"> function isValidSearch() { var txtSearchHelp = document.getElementById('searchInput').value; return txtSearchHelp.trim().length > 0 && txtSearchHelp !='Search Help'; } function blurSearchHelp() { if(document.getElementById('searchInput').value==''){ document.getElementById('searchInput').value='Search Help'; } } function focusSearchHelp() { if(document.getElementById('searchInput').value=='Search Help'){ document.getElementById('searchInput').value=''; } } </script>  <div class="hsb"> <form name="landingSearch" id="landingSearch" action="/web/20131018040631/http://help.yahoo.com/kb/index" onsubmit="return isValidSearch();"> <input type="hidden" name="page" value="answers"/> <input type="hidden" name="startover" value="y"/> <input type="hidden" name="y" value="PROD_SCREEN"/> <input type="hidden" name="source" value="product.landing_search"/> <input type="hidden" name="locale" value="en_US"/> <input id="searchInput" type="text" name="question_box" autocomplete="off" title="Search input" value="" onblur="blurSearchHelp()" onfocus="focusSearchHelp();"/> <a href="#" title="Click to search" onclick="if (isValidSearch()) document.landingSearch.submit();" id="srch-btn">Search Help</a> </form> </div>  <div class="pli" id="introImage-container"> <div class="pit"> <h1> How can we help you today? </h1> <h2> Answering your questions and providing support when you need it. </h2>      <div class="qlb nhl"> <div class="h3"> Need Help Logging In? </div> <h3> <p>Call Yahoo Customer Care toll-free at<br/> <span style="color: rgb(89, 27, 139);"><strong>1-800-318-0612</strong></span> or</p> <a href="https://web.archive.org/web/20131018040631/https://io.help.yahoo.com/contact/index?locale=en_US&page=contact&srcContact=acct_care" title="click here" ywaactionid="13" onclick="sendYWAAction('13')"> click here </a> </h3> <b class="shd"></b> </div> </div> </div>   <div class="pmn" id="productSelector-container"> <div id="select-version"> </div> <div class="vmt"><h1><b class="icp prod_screen"></b>Help for Screen</h1></div> <div class="vmn"> <form method="get" action="index" name="versionSelectForm" style="display:inline;"> <input type="hidden" name="page" value="product"/> <input type="hidden" name="locale" value="en_US"/> </form> </div> </div>  <div class="yui3-u-1">     <div class="ttl"> </div>    <div id="toptab" class="yui-navset">  <div id="carousaldiv" class="yui-skin-sam tcar" style="display:none;"> <div id="topicons"> <div id="container"> <ol id="carousel" class="yui-nav"> <li class="top_vid selected"> <a href="#top_vid" onclick="captureHelpByTopicClick('Screen','Screen','Video'); return true;"> <em><b></b></em><span>Video</span> </a> </li> <li class="top_basics"> <a href="#top_basics" onclick="captureHelpByTopicClick('Screen','Screen','Basics'); return true;"> <em><b></b></em><span>Basics</span> </a> </li> <li class="top_comments"> <a href="#top_comments" onclick="captureHelpByTopicClick('Screen','Screen','Comments and sharing'); return true;"> <em><b></b></em><span>Comments and sharing</span> </a> </li> <li class="top_mobsvc"> <a href="#top_mobsvc" onclick="captureHelpByTopicClick('Screen','Screen','Mobile'); return true;"> <em><b></b></em><span>Mobile</span> </a> </li> </ol> </div> </div> </div>     <div class="yui-content"> <div id="top_vid"> <div class="yui3-g"> <div class="yui3-u-17-24"> <h3>Top questions for <strong>Video</strong></h3> <div class="dcol"> <ul> <li> <a href="index?page=content&y=PROD_SCREEN&locale=en_US&id=SLN3205">Fix video issues</a> </li> <li> <a href="index?page=content&y=PROD_SCREEN&locale=en_US&id=SLN3200">System requirements for watching videos on Yahoo</a> </li> <li> <a href="index?page=content&y=PROD_SCREEN&locale=en_US&id=SLN3199">Getting started on Yahoo Screen</a> </li> <li> <a href="index?page=content&y=PROD_SCREEN&locale=en_US&id=SLN15770">Access options in Yahoo Screen for iOS</a> </li> <li> <a href="index?page=content&y=PROD_SCREEN&locale=en_US&id=SLN15753">Overview of Yahoo Screen for iOS</a> </li> </ul> </div> </div> <div class="yui3-u-7-24">  <div class="qlb"> <div class="h3"> Quick Links </div> <ul> <li> <a href="https://web.archive.org/web/20131018040631/http://twitter.com/YahooCare" title="Yahoo Customer Care on Twitter" ywaactionid="21" onclick="sendYWAAction('21')"> Yahoo Customer Care on Twitter </a> </li> <li> <a href="https://web.archive.org/web/20131018040631/https://www.facebook.com/YahooCustomerCare" title="Yahoo Customer Care on Facebook" ywaactionid="16" onclick="sendYWAAction('16')"> Yahoo Customer Care on Facebook </a> </li> </ul> </div> <script> function sendYWAAction(actionnumber) { var platform = "inquira"; var YWATracker = YWA.getTracker("1000379873063"); YWATracker.setCF(12, platform); YWATracker.setCF(2, "en-US"); YWATracker.setAction(actionnumber); YWATracker.submit_action(); } </script> </div> </div> </div> <div id="top_basics"> <div class="yui3-g"> <div class="yui3-u-17-24"> <h3>Top questions for <strong>Basics</strong></h3> <div class="dcol"> <ul> <li> <a href="index?page=content&y=PROD_SCREEN&locale=en_US&id=SLN2208">Make Yahoo your homepage</a> </li> <li> <a href="index?page=content&y=PROD_SCREEN&locale=en_US&id=SLN6275">Close a banner ad or promotion</a> </li> <li> <a href="index?page=content&y=PROD_SCREEN&locale=en_US&id=SLN3205">Fix video issues</a> </li> <li> <a href="index?page=content&y=PROD_SCREEN&locale=en_US&id=SLN3200">System requirements for watching videos on Yahoo</a> </li> <li> <a href="index?page=content&y=PROD_SCREEN&locale=en_US&id=SLN3199">Getting started on Yahoo Screen</a> </li> <li> <a href="index?page=content&y=PROD_SCREEN&locale=en_US&id=SLN15801">Following channels on Yahoo Screen</a> </li> </ul> </div> </div> <div class="yui3-u-7-24">  </div> </div> </div> <div id="top_comments"> <div class="yui3-g"> <div class="yui3-u-17-24"> <h3>Top questions for <strong>Comments and sharing</strong></h3> <div class="dcol"> <ul> <li> <a href="index?page=content&y=PROD_SCREEN&locale=en_US&id=SLN2292">Guidelines for posting comments on Yahoo</a> </li> <li> <a href="index?page=content&y=PROD_SCREEN&locale=en_US&id=SLN2852">Remove a comment you've made</a> </li> <li> <a href="index?page=content&y=PROD_SCREEN&locale=en_US&id=SLN6657">Report an inappropriate comment or abuse</a> </li> <li> <a href="index?page=content&y=PROD_SCREEN&locale=en_US&id=SLN3206">Share videos on Yahoo Screen</a> </li> <li> <a href="index?page=content&y=PROD_SCREEN&locale=en_US&id=SLN14921">Sign-in loop when posting or rating comments</a> </li> </ul> </div> </div> <div class="yui3-u-7-24">  </div> </div> </div> <div id="top_mobsvc"> <div class="yui3-g"> <div class="yui3-u-17-24"> <h3>Top questions for <strong>Mobile</strong></h3> <div class="dcol"> <ul> <li> <a href="index?page=content&y=PROD_SCREEN&locale=en_US&id=SLN15770">Access options in Yahoo Screen for iOS</a> </li> <li> <a href="index?page=content&y=PROD_SCREEN&locale=en_US&id=SLN15753">Overview of Yahoo Screen for iOS</a> </li> </ul> </div> </div> <div class="yui3-u-7-24">  </div> </div> </div> </div>  </div>  </div>  <div id="footer"> Copyright 漏 2013 Yahoo All rights reserved.   <a href="https://web.archive.org/web/20131018040631/http://info.yahoo.com/privacy/us/yahoo/">Privacy Policy</a> | <a 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