Mandrill Support

<!DOCTYPE html> <html lang="en"> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://help.mandrill.com:80/home","20130420184512","https://web.archive.org/","web","/_static/", "1366483512"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" />  <meta http-equiv="Content-Type" content="text/html; charset=utf-8"/> <title> Mandrill Support </title> <link rel="shortcut icon" href="/web/20130420184512im_/http://help.mandrill.com/system/logos/2029/9098/mandrill-favicon.ico" type="image/vnd.microsoft.icon"/> <meta name="csrf-param" content="authenticity_token"/> <meta name="csrf-token" content="6hIDBxurDNK+QXn/GbaX2ov6cVWH9+8W21rNSl9BVdo="/>  <link href="https://web.archive.org/web/20130420184512cs_/http://assets.zendesk.com/assets/application/global-dfbb6bba9ba090dd154fb52c14157196.css" media="all" rel="stylesheet" type="text/css"/> <link href="https://web.archive.org/web/20130420184512cs_/http://assets.zendesk.com/assets/application/end_user-ff39ee4116859550e19e8ba4c707da9c.css" media="all" rel="stylesheet" type="text/css"/> <link href="https://web.archive.org/web/20130420184512cs_/http://assets.zendesk.com/assets/application/agent-93005de3ad0993d0427a969cc26aa441.css" media="all" rel="stylesheet" type="text/css"/> <link href="https://web.archive.org/web/20130420184512cs_/http://assets.zendesk.com/assets/application/admin-3d446124bdf708989c0b505c92e56f5e.css" media="all" rel="stylesheet" type="text/css"/> <link href="https://web.archive.org/web/20130420184512cs_/http://assets.zendesk.com/assets/application/monitor-4c8565422b72c410c0639780726c31b5.css" media="all" rel="stylesheet" type="text/css"/> <link href="https://web.archive.org/web/20130420184512cs_/http://assets.zendesk.com/assets/print-2553fce480c2b704616e21dde9657659.css" media="print" rel="stylesheet" type="text/css"/>   <link id="generated_styles" rel="stylesheet" type="text/css" href="/web/20130420184512cs_/http://help.mandrill.com/generated/stylesheets/branding/1483/148379/1363954770.css" media="screen"/> <script src="https://web.archive.org/web/20130420184512js_/http://assets.zendesk.com/assets/vendor/jquery-1.6.1-86096357efa9dc21044b775b3f361e15.js" type="text/javascript"></script> <script id="generated_javascript" type="text/javascript" src="/web/20130420184512js_/http://help.mandrill.com/generated/javascripts/locale/0/1/1366070404-1-1366070404.js"></script> <script src="https://web.archive.org/web/20130420184512js_/http://assets.zendesk.com/assets/bootstrap-eb42882586529e18396cde1c47da688d.js" type="text/javascript"></script> <script type="text/javascript"> //<![CDATA[ Zendesk.assetHost = 'https://web.archive.org/web/20130420184512/http://assets.zendesk.com'; Zendesk.ToTangoID = 'SP-1111-01'; Zendesk.viewedOnMobileDevice = false; currentUser = Zendesk.currentUser = new User({"id":null,"externalId":null,"name":"Anonymous user","first_name":"Anonymous","role":0,"accessibleForums":true,"hasEmail":true,"email":"invalid@example.com","restriction":0,"uses12HourClock":true,"passwordExpiresAt":null,"availableForVoice":false,"availableForVoiceOn":"off","voiceClientName":"agent_","voicePresenceName":"agent__presence","version":"users/new","localeVersion":"1.1366070404","showCookieLink":true,"tags":[],"managePinnedOrder":false,"locale_id":1,"localeIsDifferent":false,"assumed":false}); currentUser.account = currentAccount = Zendesk.currentAccount = new Account({"id":148379,"name":"Mandrill Support","showUserProfile":false,"showChangePassword":false,"hasRemoteAuthentication":false,"subdomain":"mandrill","domain":"zendesk.com","isZendesk":false,"isSandbox":false,"isOpen":true,"isInTrial":false,"isPayingCustomer":true,"forumsTitle":"Knowledge Base","urlPrefix":"https://web.archive.org/web/20130420184512/http://help.mandrill.com","secureUrlPrefix":"https://web.archive.org/web/20130420184512/https://mandrill.zendesk.com","lastTrialDay":null,"daysLeftInTrial":null,"showExtendedTicketMetrics":true,"rulesCanReferenceMacros":false,"hasInvalidationTriggers":false,"features":["collaboration","businessHours","cms","lotus","lotusForAgents","placeholderSuggestions","useStatusHold","untilDueDate"],"twitter_accounts":[{"id":20012851,"screen_name":"@mandrillapp","authorized":true}],"facebookPages":[],"isLotusVisibleToAgents":true,"doAgentsPreferLotus":true,"clientSideLogging":false}); currentUser.organization = null; currentUser.canViewOrganization = currentUser.organization != null && (!currentUser.isEndUser || currentUser.restriction === User.restrictions.organization || currentUser.organization.isShared); //]]> </script> <script src="https://web.archive.org/web/20130420184512js_/http://assets.zendesk.com/assets/node_pubsub_2-317239eea72da74eb23b6181c44134ac.js" type="text/javascript"></script> <script type="text/javascript"> //<![CDATA[ ;(function(){ var config = {"servers":[{"host":"pubsub1-1.zendesk.com","port":"443"},{"host":"pubsub1-2.zendesk.com","port":"443"},{"host":"pubsub1-3.zendesk.com","port":"443"},{"host":"pubsub1-4.zendesk.com","port":"443"}],"secure":true,"upgrade":false,"userId":"0","userType":"0","accountName":"mandrill","auth":"YZxBNFakFN8Xd7ip7S96LlcN9qLvS/V03NLoJ68rQNKJeBod2Kjm3EN328kjxSQdxCUtp0Dava5pw5wS8pU/dQ=="}, random = config.servers[Math.floor(Math.random() * config.servers.length)]; config.host = random.host; config.port = random.port; RadarClient.configure(config); window.Zendesk || (Zendesk = {}); }()); //]]> </script> <script type="text/javascript"> if(Zendesk.currentAccount && Zendesk.currentAccount.features.include('secureSessions')) { jQuery.cookie.defaults.secure = true; } if(Zendesk.currentUser) { Zendesk.currentUser.authenticityToken = $j("meta[name='csrf-token']").attr('content'); } </script> <script type="text/javascript"> // disable Sammy logging in production Sammy.log = function(){}; </script> <script type="text/javascript"> //<![CDATA[ $j(document).ready(function () { }); //]]> </script> <link href="https://web.archive.org/web/20130420184512/http://help.mandrill.com/home/index.rss" rel="alternate" title="RSS" type="application/rss+xml"/> <link rel="canonical" href="https://web.archive.org/web/20130420184512/http://help.mandrill.com/home"/> <style type="text/css"> </style> <script src="https://web.archive.org/web/20130420184512js_/http://use.typekit.com/naw0mzv.js" type="text/javascript"></script> <script type="text/javascript"> try{Typekit.load();}catch(e){} </script> <style> body { padding: 0; } */ Adjust link colors for mobile site */ a.ilist { color: #fff; font-size: 25px; } /* Set the page properties so the header bar goes full width */ #page { background: #f1f1f2; padding: 0; width: 100%; max-width: 100%; border-bottom-left-radius: 0; border-bottom-right-radius: 0; -moz-border-radius-bottomleft: 0; -moz-border-radius-bottomright: 0; -webkit-border-bottom-left-radius: 0; -webkit-border-bottom-right-radius: 0; } /* Make the content a max-width of 1024px */ div#container { width: 83.3333%; max-width: 1024px; margin: 0 auto; padding: 10px; } /* Add a gradient for the header bar */ #header { height: 36px; background-color: #454546; background-image: -webkit-gradient(linear, 0% 0%, 0% 100%, from(#454546), to(#262527)); background-image: -webkit-linear-gradient(top, #454546, #262527); background-image: -moz-linear-gradient(top, #454546, #262527); background-image: -ms-linear-gradient(top, #454546, #262527); background-image: -o-linear-gradient(top, #454546, #262527); border-bottom: 1px solid rgba(0, 0, 0, 0.25); box-shadow: 0 1px 4px rgba(0, 0, 0, 0.25); color: ##D2D2D2; padding-bottom: 0; margin-bottom: 0; } #header_container { margin: 0; padding: 0; } #table_header { font-family: 'freight-sans-pro','Helvetica Neue',Arial,Helvetica,sans-serif; text-transform:uppercase; font-weight:700; font-size:15px; letter-spacing:2px; border-collapse:collapse; } h1, h2 { color: #282729; } div#container .content { background-color: transparent; font-size: 14px; } div.column h3 { font-size: 16px; } .frame h3 { font-size: 16px; } .grey_box_bottom, .grey_box_top, .green_box_bottom, .green_box_top { display:none; } .frame { background-color: transparent; } /* Setting the color for the error/success messages shown in the backend #flash div { color: #fff; } */ #flash div#notice { background-color: #f4f4f4; } /* Setting the #top background color removes the 1 px white line above the menu bar */ #top { background: #454546; } #top-menu-background, #top form#topquery { background: #404041; } #top-menu { float: right; } .header, .header a, #table_header a, #top-right, #top-right a, #top-menu a.tab, #user_chat h1 span, #user_chat #end_session { color: #d2d2d2; } .fade_truncation_inner, .faded_truncation { background-image:url(https://web.archive.org/web/20130420184512im_/https://mandrillapp.com/img/kb/fade_bar.png); } .content li.articles { background-image:url(https://web.archive.org/web/20130420184512im_/https://mandrillapp.com/img/kb/composite.gif); } div.category-header { background-color: transparent; } /* Remove the dividing line between the logo and the help desk name */ #logo-delimiter { display: none; } #top-menu-background, .menu-drop { border-bottom-left-radius: 0; border-bottom-right-radius: 0; -moz-border-radius: 0px; -webkit-border-radius: 0px; border-radius: 0px; -khtml-border-radius: 0px; } #top-menu li.active a.tab { color: #FFF; } #top-menu ul li.active { background: #404041; } ul#green li.active { border-left: none; } #top-menu a.tab { padding: 7px 15px 5px; } a.tab:hover { background: #131313; color: #FFF; } li.main { background: none; } ol.nested li { list-style-type: lower-roman; } ul.nested li { list-style-type: circle; } form#suggest_form input#suggestions_query, .content #query, .content #suggestions_query, .content #q { width: 66.6666%; } body, .content p { font-family: 'Helvetica Neue',Arial,Helvetica,Sans-serif; color: #666666 !important; } .user_formatted { font-size: 1.2em; color: #666666 !important; } .user_formatted ul li { color: #666666 !important; } .entry img { max-width: 100%; border:1px solid #c1c1c1; margin:5px 0; background: #FFFFFF; padding:4px; } .article-notes { background-color:#F4F4F4; border:1px solid #C1C1C1; margin: 10px; padding: 15px; } .button.search, .button_disabled.search, #searchsubmit, form#suggest_form input#suggestion_submit, #submit-button { -moz-transition: background 0.15s linear 0s; background: none repeat scroll 0 0 #9C9C9C; -moz-border-radius: 5px; -webkit-border-radius: 5px; -khtml-border-radius: 5px; /* for old Konqueror browsers */ border-radius: 5px; font-family: 'freight-sans-pro','Helvetica Neue',Arial,Helvetica,sans-serif; text-transform: uppercase; font-weight: 600; height: 35px; width: 150px; border: none; text-shadow: none; font-size: 1em; color: #FFFFFF } .button.search:hover, .button_disabled.search:hover, #searchsubmit:hover, form#suggest_form input#suggestion_submit:hover, #submit-button:hover { background: #BBBBBB; color: #FFFFFF; } .content h4 { font-size: 16px; margin: 12px 0 6px; } .content h5 { font-size: 13px; } a:hover, a:focus, div.column li a:hover, div.column li a:focus, .content a:hover { color: #1A6690; text-decoration: none; } .content a {color:#008CC0;} h3.entry-title{font-size:28px;font-weight:600;} /* Table Styles */ .user_formatted table.table_data {margin:25px;} table.table_data {margin;25px;border:1px solid #ccc; border-collapse:collapse;} table.table_data tr, table.table_data td, table.table_data th {border:1px solid #ccc;} table.table_data th, table.table_data tr.total {padding:1.2em; text-transform:uppercase;font-weight:800;letter-spacing:.2em; font-size:1.1em} table.table_data tr, table.table_data td {padding:1em;} table.table_data tr.shaded {background:#fff;} table.table_data tr.total {background:#008BC0; color:#fff;} table.table_data td.right {text-align:right;} table.table_data th {text-align:center;} </style> <style type="text/css"> /* Remove login information from end-users so they don't have access to view tickets online */ li.main.clazz.tab_requests, li.tab_forums, #top-right, #voting_control, #footer, #comments_section {display: none;} body.entries.entries-show .content.content_green {display:none;} body.access.access-unauthenticated .content.content_green {display:none;} /* Remove article author information */ .entries-show img.entry_user, .entries-show p.entry_user {display: none;} p.info.data {display: none;} </style> </head> <body class="home home-index"> <ul id="banners"> <script type="text/html" id="banner-item-template" data-template-name="banner-item"> <li> <span class='icon'>      </span> <span class='content'>{{ text }}</span> <span class='ignore'>(<a href="#">ignore this</a>)</span> <span class='reload'>(<a href="">reload</a>)</span> </li> </script> </ul> <div id="page"> <div id="top"> <div id="header"> <div id="top-right"></div> <div id="header_container"> <table id="table_header"><tr> <td><a href="https://web.archive.org/web/20130420184512/http://mandrill.com/" target="_blank" title=""><img alt="" id="logo" src="https://web.archive.org/web/20130420184512im_/http://assets.zendesk.com/system/logos/2028/5501/header_logo-2fb73086.png?1365722016"/></a> </td> <td><img alt="" id="logo-delimiter" src="https://web.archive.org/web/20130420184512im_/http://assets.zendesk.com/images/logo-delimiter.png?1365722016"/> </td> <td><a href="/web/20130420184512/http://help.mandrill.com/home">Mandrill Support</a></td> </tr></table> </div> </div> <div id="top-menu-background"> <div id="top-menu"> <ul id="green" style="width: 100%;"> <li class="main clazz tab_home"><a href="/web/20130420184512/http://help.mandrill.com/home" class="tab">Home</a></li> <li class="main clazz tab_new"><a href="/web/20130420184512/http://help.mandrill.com/anonymous_requests/new" class="tab">Submit a request</a></li> <li class="main clazz tab_requests"><a href="/web/20130420184512/http://help.mandrill.com/requests" class="tab">Check your existing requests</a></li> </ul> </div> </div> </div> <div id="container" class="clearfix"> <div id="flash"> </div> <div id="flash_messages"> <script type="text/javascript"> </script> </div> <div id="contentwrapper"> <div id="contentcolumn"> <div id="introductory_text"> <div class="content content_green"><div class="green_box_top"><div class="box box_top"></div></div> <div class="introductory_text_form"> </div> <div class="introductory_display_texts"> <h2>Getting Started with Mandrill</h2> <p><h3>Need assistance with the Mandrill API?</h3><div style="line-height:20px;"> <a href="https://web.archive.org/web/20130420184512/https://mandrillapp.com/api/docs/">Mandrill API Documentation</a><br><a href="https://web.archive.org/web/20130420184512/http://help.mandrill.com/forums/20689716-api-integration">Knowledge Base Articles specific to the Mandrill API</a><br><a href="https://web.archive.org/web/20130420184512/http://help.mandrill.com/entries/21738166-api-wrappers">Mandrill API wrappers</a> </div><hr><h3>Ready to integrate using SMTP?</h3><div style="line-height:20px;"> <a href="https://web.archive.org/web/20130420184512/http://help.mandrill.com/entries/21714881-how-do-i-access-mandrill-for-sending-email">Get SMTP credentials</a> or <a href="https://web.archive.org/web/20130420184512/http://help.mandrill.com/forums/20689696-smtp-integration">read more about our SMTP integration</a>.</div> <h3>Can't find the answer in the documentation or Knowledge Base?</h3><div style="line-height:20px;"> <a href="https://web.archive.org/web/20130420184512/http://help.mandrill.com/anonymous_requests/new">Submit a Support Request</a> </div></p> </div> <div class="green_box_bottom"><div class="box box_bottom"></div></div></div><div class="box_bottom_clear"> </div></div> <div id="solution_suggestion"> <div class="content content_green"><div class="green_box_top"><div class="box box_top"></div></div> <h2 id="search_box">Knowledge Base</h2> <form id="suggest_form" action="#"> <input id="suggestions_query" name="suggestions_query" type="text"/><input class="button search primary" id="suggestion_submit" name="commit" type="submit" value="Search"/> <input type="hidden" name="page" id="page" value="1"/> <input type="hidden" name="per_page" id="per_page" value="3"/> </form> <div id="topic_search_loading"></div> <div id="topic_search" style="display:none;"> <div class="frame" style="margin-top: 15px; padding-bottom: 20px;"> <div id="topic_search_result"></div> <h2 style="margin-top: 5px; padding-top: 12px;">Didn't find what you were looking for?</h2> <div class="deflect tickets" id="ticket-deflect"> <h3>Get in touch</h3> <ul><li><a href="/web/20130420184512/http://help.mandrill.com/anonymous_requests/new">Fill out a request form</a></li></ul> </div> <div style="clear:both;"></div> </div> </div> <div class="green_box_bottom"><div class="box box_bottom"></div></div></div><div class="box_bottom_clear"> </div> </div> <script type="text/javascript"> //<![CDATA[ zd.jsInitializers.push(["home/_home_page_search_box",[{"autocomplete":true}]]); //]]> </script> <div class="forum_tabs"> <div class="content content_grey"><div class="grey_box_top"><div class="box box_top"></div></div> <p class="forum-nav"> <a href="#overview" id="forum_nav_overview" url="/forums">Overview</a> <span class="delim">|</span> <a href="#recent" id="forum_nav_recent" url="/recent_entries">Recent</a> </p> <div id="content_entries"> <div class="frame columns"> <div> <div class="category" id="category_none"> <div class="column" id="forum_20689676" data-forum_id="20689676" data-forum_path="/forums/20689676-Getting-Started"> <h3 class="clearfix"> <a href="/web/20130420184512/http://help.mandrill.com/forums/20689676-Getting-Started"> <span>Getting Started</span> <span class="sub-counter">(8)</span> <span class="follow_link">禄</span> </a> </h3> <ul> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/21650603-How-do-I-get-started-with-Mandrill-" title="How do I get started with Mandrill?">How do I get started with Mandrill?</a> </span> </li> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/21681117-How-do-I-use-Mandrill-if-I-already-have-a-MailChimp-account-" title="How do I use Mandrill if I already have a MailChimp account?">How do I use Mandrill if I already have a MailChimp account?</a> </span> </li> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/21714881-How-do-I-access-Mandrill-for-sending-email-" title="How do I access Mandrill for sending email?">How do I access Mandrill for sending email?</a> </span> </li> </ul> </div> <div class="column" id="forum_22011078" data-forum_id="22011078" data-forum_path="/forums/22011078-Quota-and-Reputation-System"> <h3 class="clearfix"> <a href="/web/20130420184512/http://help.mandrill.com/forums/22011078-Quota-and-Reputation-System"> <span>Quota and Reputation System</span> <span class="sub-counter">(6)</span> <span class="follow_link">禄</span> </a> </h3> <ul> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/23596168-How-is-the-hourly-quota-determined-" title="How is the hourly quota determined?">How is the hourly quota determined?</a> </span> </li> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/23584657-What-happens-if-I-go-over-the-hourly-quota-" title="What happens if I go over the hourly quota?">What happens if I go over the hourly quota?</a> </span> </li> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/23586816-How-quickly-will-my-hourly-quota-increase-" title="How quickly will my hourly quota increase?">How quickly will my hourly quota increase?</a> </span> </li> </ul> </div> <div class="column" id="forum_20689686" data-forum_id="20689686" data-forum_path="/forums/20689686-Templates-and-Dynamic-Content"> <h3 class="clearfix"> <a href="/web/20130420184512/http://help.mandrill.com/forums/20689686-Templates-and-Dynamic-Content"> <span>Templates and Dynamic Content</span> <span class="sub-counter">(3)</span> <span class="follow_link">禄</span> </a> </h3> <ul> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/21694868-Getting-Started-with-Templates" title="Getting Started with Templates">Getting Started with Templates</a> </span> </li> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/21678522-How-do-I-use-merge-tags-to-add-dynamic-content-" title="How do I use merge tags to add dynamic content?">How do I use merge tags to add dynamic content?</a> </span> </li> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/21694286-How-do-I-add-dynamic-content-using-editable-regions-in-my-template-" title="How do I add dynamic content using editable regions in my template?">How do I add dynamic content using editable regions in my template?</a> </span> </li> </ul> </div> <div class="column" id="forum_21081828" data-forum_id="21081828" data-forum_path="/forums/21081828-Billing-and-Pricing"> <h3 class="clearfix"> <a href="/web/20130420184512/http://help.mandrill.com/forums/21081828-Billing-and-Pricing"> <span>Billing and Pricing</span> <span class="sub-counter">(4)</span> <span class="follow_link">禄</span> </a> </h3> <ul> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/21693768-How-much-does-Mandrill-cost-to-use-" title="How much does Mandrill cost to use?">How much does Mandrill cost to use?</a> </span> </li> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/21671462-How-does-Mandrill-billing-work-" title="How does Mandrill billing work?">How does Mandrill billing work?</a> </span> </li> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/21687106-What-is-MailChimp-bundled-pricing-" title="What is MailChimp bundled pricing?">What is MailChimp bundled pricing?</a> </span> </li> </ul> </div> <div class="column" id="forum_20689696" data-forum_id="20689696" data-forum_path="/forums/20689696-SMTP-Integration"> <h3 class="clearfix"> <a href="/web/20130420184512/http://help.mandrill.com/forums/20689696-SMTP-Integration"> <span>SMTP Integration</span> <span class="sub-counter">(8)</span> <span class="follow_link">禄</span> </a> </h3> <ul> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/21688056-Using-SMTP-Headers-to-customize-your-messages" title="Using SMTP Headers to customize your messages">Using SMTP Headers to customize your messages</a> </span> </li> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/21694508-Can-I-use-my-desktop-email-program-to-send-through-Mandrill-" title="Can I use my desktop email program to send through Mandrill?">Can I use my desktop email program to send through Mandrill?</a> </span> </li> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/21738447-Can-I-use-Mandrill-to-send-email-through-my-content-management-system-CMS-" title="Can I use Mandrill to send email through my content management system (CMS)?">Can I use Mandrill to send email through my content management system (CMS)?</a> </span> </li> </ul> </div> <div class="column" id="forum_21092258" data-forum_id="21092258" data-forum_path="/forums/21092258-Inbound-Email-Processing"> <h3 class="clearfix"> <a href="/web/20130420184512/http://help.mandrill.com/forums/21092258-Inbound-Email-Processing"> <span>Inbound Email Processing</span> <span class="sub-counter">(2)</span> <span class="follow_link">禄</span> </a> </h3> <ul> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/21699367-Inbound-Email-Processing-Overview" title="Inbound Email Processing Overview">Inbound Email Processing Overview</a> </span> </li> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/22092308-What-is-the-format-of-inbound-email-webhooks-" title="What is the format of inbound email webhooks?">What is the format of inbound email webhooks?</a> </span> </li> </ul> </div> <div class="column" id="forum_20689716" data-forum_id="20689716" data-forum_path="/forums/20689716-API-integration"> <h3 class="clearfix"> <a href="/web/20130420184512/http://help.mandrill.com/forums/20689716-API-integration"> <span>API integration</span> <span class="sub-counter">(6)</span> <span class="follow_link">禄</span> </a> </h3> <ul> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/21738166-API-Wrappers" title="API Wrappers">API Wrappers</a> </span> </li> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/21738186-Introduction-to-Webhooks" title="Introduction to Webhooks">Introduction to Webhooks</a> </span> </li> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/22024856-Why-can-t-my-webhook-or-inbound-route-URL-be-verified-" title="Why can't my webhook or inbound route URL be verified?">Why can't my webhook or inbound route URL be verified?</a> </span> </li> </ul> </div> <div class="column" id="forum_20689706" data-forum_id="20689706" data-forum_path="/forums/20689706-FAQs"> <h3 class="clearfix"> <a href="/web/20130420184512/http://help.mandrill.com/forums/20689706-FAQs"> <span>FAQs</span> <span class="sub-counter">(20)</span> <span class="follow_link">禄</span> </a> </h3> <ul> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/21671172-Is-Mandrill-based-on-Amazon-SES-" title="Is Mandrill based on Amazon SES?">Is Mandrill based on Amazon SES?</a> </span> </li> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/21721852-Why-aren-t-clicks-being-tracked-" title="Why aren't clicks being tracked?">Why aren't clicks being tracked?</a> </span> </li> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/21751262-What-happens-if-an-email-bounces-" title="What happens if an email bounces?">What happens if an email bounces?</a> </span> </li> </ul> </div> <div class="column" id="forum_21127856" data-forum_id="21127856" data-forum_path="/forums/21127856-Delivery-Authentication-and-Deliverability"> <h3 class="clearfix"> <a href="/web/20130420184512/http://help.mandrill.com/forums/21127856-Delivery-Authentication-and-Deliverability"> <span>Delivery, Authentication, and Deliver...</span> <span class="sub-counter">(4)</span> <span class="follow_link">禄</span> </a> </h3> <ul> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/21751322-What-are-SPF-and-DKIM-and-do-I-need-to-set-them-up-" title="What are SPF and DKIM and do I need to set them up?">What are SPF and DKIM and do I need to set them up?</a> </span> </li> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/21801641-How-do-I-get-rid-of-the-on-behalf-of-message-that-shows-for-some-recipients-" title="How do I get rid of the 'on behalf of' message that shows for some recipients?">How do I get rid of the 'on behalf of' message that shows for some recipients?</a> </span> </li> <li class="fade_truncation_outer articles "> <div class="fade_truncation_inner"></div> <span> <a href="/web/20130420184512/http://help.mandrill.com/entries/23536423-What-is-domain-verification-" title="What is domain verification?">What is domain verification?</a> </span> </li> </ul> </div> <div style="clear:both; height:0px;"> </div> </div> </div> </div> </div> <div class="grey_box_bottom"><div class="box box_bottom"></div></div></div><div class="box_bottom_clear"> </div> </div> <script type="text/javascript"> //<![CDATA[ zd.jsInitializers.push(["home/index",[]]); //]]> </script> </div> </div> <div id="sidebar"> </div> </div> </div> <div id="footer"> <p> <a href="https://web.archive.org/web/20130420184512/http://www.zendesk.com/help-desk-software">Support Software</a> by Zendesk </p> </div>  <script type="text/javascript"> //<![CDATA[ if(!Zendesk) var Zendesk = {}; Zendesk.tab = "home"; //]]> </script> <script src="https://web.archive.org/web/20130420184512js_/http://assets.zendesk.com/assets/auto_included-0c693e8cb76a92b89a623e32bfe78b35.js" type="text/javascript"></script> <script src="https://web.archive.org/web/20130420184512js_/http://assets.zendesk.com/assets/zd_tickets_table_node-256ccab3f85894285263ebf2f42dc46a.js" type="text/javascript"></script> <script src="https://web.archive.org/web/20130420184512js_/http://assets.zendesk.com/assets/zd_ticket_viewing_status_node-f7ed672458b822ada17d202c855a39bb.js" type="text/javascript"></script> <script type="text/javascript"> //<![CDATA[ $z.initializeModules(zd.jsInitializers); //]]> </script> <script type="text/javascript" charset="utf-8"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-329148-26']); _gaq.push(['_setDomainName', 'mandrill.com']); _gaq.push(['_addIgnoreRef', 'mandrill.com']); _gaq.push(['_addIgnoreOrganic', 'mandrill.com']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://web.archive.org/web/20130420184512/https://ssl' : 'https://web.archive.org/web/20130420184512/http://www') + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); </script> <script type="text/javascript" charset="utf-8"> $j(document).ready(function () { var cacheBuster = currentUser.isAnonymous ? currentUser.localeVersion : currentUser.version; $j.ajax({ url: '/widgets/async.json?user_id=' + currentUser.id + '&v=' + cacheBuster, data: {"controller_name":"home","action_name":"index","action_method":"get"}, success: Widget.asyncInsertion }); }); </script> <script type="text/javascript"> //<![CDATA[ jQuery(document).ready(function () { Zendesk.Alerts.showPasswordExpiration(); }); //]]> </script></body> </html>

CINXE.COM

Mandrill Support