European Union’s General Data Protection Regulation (GDPR)

<!doctype html> <html xmlns:fb="http://ogp.me/ns/fb#" lang="en"> <head prefix="og: http://ogp.me/ns# fb: http://ogp.me/ns/fb# zoomvideocall: http://ogp.me/ns/fb/zoomvideocall#"> <title>European Union’s General Data Protection Regulation (GDPR) | Zoom</title> <meta charset="UTF-8"> <meta http-equiv="content-type" content="text/html; charset=UTF-8"> <meta name="referrer" content="origin-when-cross-origin"> <meta name="description" content="Zoom is committed to protecting the private information of our users and site visitors. 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"true" : "false"); return smbValue ; } window.addEventListener("beforeunload", () => { //console.log("Resetting isSMBUser on refresh..."); document.cookie = "isSMBUser=; max-age=0; path=/; domain=.zoom.com"; }); function getCookie(name) { const match = document.cookie.split(";").map(c => c.trim()) .find(c => c.startsWith(`${name}=`)); return match ? match.split("=")[1] : null; } function waitForPersonalizationData(callback) { const interval = 100; // Check every 100ms const timeout = 10000; // Timeout after 10 seconds const startTime = Date.now(); const checkDataLayer = () => { const dataLayer = window.dataLayer || []; const eventLoaded = dataLayer.some(item => item.event === "rw_personalization_data"); if (eventLoaded) { //console.log("rw_personalization_data event is loaded in the dataLayer."); const smbValue = isSMBUser(); //console.log("isSMBUser value:", smbValue); // Store the isSMB value in a cookie createCookieWithValue("isSMBUser", smbValue ? "true" : "false"); callback(smbValue); // Pass the SMB value to the callback return; } if (Date.now() - startTime > timeout) { //console.error("Timed out waiting for rw_personalization_data event."); // Default to false in the cookie if timeout occurs createCookieWithValue("isSMBUser", "false"); callback(false); // Proceed with false if timeout occurs return; } setTimeout(checkDataLayer, interval); // Retry after interval }; checkDataLayer(); } function createCookieWithValue(cookieName, cookieValue) { if (cookieValue !== undefined) { let domain = location.hostname.split('.').reverse()[1] + '.' + location.hostname.split('.').reverse()[0]; setCookie(cookieName, cookieValue, 365, domain); } } function setCookie(cookieName, value, days, domain) { let expires = ""; if (days) { const date = new Date(); date.setTime(date.getTime() + (days * 24 * 60 * 60 * 1000)); expires = "; expires=" + date.toUTCString(); } // Create the cookie document.cookie = `${cookieName}=${value || ""}${expires}; path=/; secure; samesite=none; domain=.${domain}`; } function monitorAuthorizationState() { let lastCookieValue = getCookie("authorized-access"); setInterval(() => { const currentCookieValue = getCookie("authorized-access"); if (currentCookieValue !== lastCookieValue) { //console.log(`Authorization state changed from ${lastCookieValue} to ${currentCookieValue}`); lastCookieValue = currentCookieValue; // Refresh the page when the authorization state changes //console.log("Refreshing the page due to authorization state change."); window.location.reload(); } }, 1000); // Check every second } function monitorSMBUserState() { let lastSMBValue = isSMBUser(); // Initial state setInterval(() => { const currentSMBValue = isSMBUser(); if (currentSMBValue !== lastSMBValue) { //console.log(`isSMBUser state changed from ${lastSMBValue} to ${currentSMBValue}`); lastSMBValue = currentSMBValue; // Trigger DOM updates based on the new state updateDOMBasedOnState(currentSMBValue); } }, 1000); // Check every second } function logElementAction(action, element) { if (element) { console.log(`${action}:`, { tagName: element.tagName, classList: Array.from(element.classList), innerHTML: element.innerHTML, }); } else { console.warn(`${action} failed: Element is null or undefined.`); } } function initializeNavElements() { //console.log("Initializing navigation elements"); const navLeft = document.querySelector('.main-nav__left .main-nav__list'); const navRight = document.querySelector('.main-nav__right .main-nav__list'); if (!navLeft || !navRight) { console.error("Navigation elements not found"); return; } // Refined selector logic for Plans & Pricing const backendPlansPricingLeft = navLeft.querySelector('li.main-nav__list-item > a.main-nav__link[href*="zoom.us/pricing"]'); if (backendPlansPricingLeft) { const parentElement = backendPlansPricingLeft.closest('li.main-nav__list-item'); if (parentElement && !parentElement.hasAttribute('data-added-by')) { //console.log("Adding 'data-added-by=backend' to backend Plans & Pricing in the main-nav__list"); parentElement.setAttribute('data-added-by', 'backend'); } else { console.warn("Parent element already has 'data-added-by' or is null."); } } else { console.warn("Plans & Pricing link not found in the correct navigation context."); } // Locate "Contact Sales" in the right navigation and add the data attribute const backendContactSalesRight = navRight.querySelector('li.main-nav__list-item > a[href*="contact-sales"]'); //console.log("backendContactSalesRight -> ", backendContactSalesRight); if (backendContactSalesRight) { const parentElement = backendContactSalesRight.closest('li.main-nav__list-item'); if (parentElement && !parentElement.hasAttribute('data-added-by')) { //console.log("Adding 'data-added-by=backend' to backend-rendered Contact Sales in the main-nav__list"); parentElement.setAttribute('data-added-by', 'backend'); } } else { console.warn("Contact Sales link not found in right navigation."); } // Add custom-script elements for Contact Sales (left) and Plans & Pricing (right) const contactSalesWrapperLeft = document.createElement('li'); contactSalesWrapperLeft.className = 'main-nav__list-item'; contactSalesWrapperLeft.setAttribute('data-added-by', 'custom-script'); contactSalesWrapperLeft.setAttribute('data-nav-type', 'contact-sales'); contactSalesWrapperLeft.style.display = "none"; const contactSalesLinkLeft = document.createElement('a'); contactSalesLinkLeft.href = 'https://www.zoom.com/en/contact/contact-sales/'; contactSalesLinkLeft.textContent = 'Contact Sales'; contactSalesLinkLeft.className = 'main-nav__link'; contactSalesWrapperLeft.appendChild(contactSalesLinkLeft); navLeft.appendChild(contactSalesWrapperLeft); const plansPricingWrapperRight = document.createElement('li'); plansPricingWrapperRight.className = 'main-nav__list-item'; plansPricingWrapperRight.setAttribute('data-added-by', 'custom-script'); plansPricingWrapperRight.setAttribute('data-nav-type', 'plans-pricing'); plansPricingWrapperRight.style.display = "none"; const plansPricingLinkRight = document.createElement('a'); plansPricingLinkRight.href = 'https://www.zoom.com/pricing'; plansPricingLinkRight.textContent = 'Plans & Pricing'; plansPricingLinkRight.classList.add('fdn-button', 'fdn-button--button-style-tertiary', 'fdn-button--button-small'); plansPricingWrapperRight.appendChild(plansPricingLinkRight); const signUpFreeButton = navRight.querySelector('.fdn-button--button-style-primary'); if (signUpFreeButton) { navRight.insertBefore(plansPricingWrapperRight, signUpFreeButton.parentElement); } //console.log("Navigation elements initialized."); } function updateNavVisibility(isSMB, isLoggedIn) { //console.log(`Updating navigation visibility. State: ${isSMB ? "SMB" : "Non-SMB"} | Logged In: ${isLoggedIn}`); const navLeftList = document.querySelector('.main-nav__left .main-nav__list'); const navRightList = document.querySelector('.main-nav__right .main-nav__list'); const contactSalesLeftItem = navLeftList.querySelector('[data-nav-type="contact-sales"], [data-added-by="backend"][data-nav-type="contact-sales"]'); const contactSalesRightItem = navRightList.querySelector('[data-added-by="backend"]'); const plansPricingLeftItem = navLeftList.querySelector('[data-added-by="backend"][data-nav-type="plans-pricing"], li.main-nav__list-item > a.main-nav__link[href*="pricing"]')?.parentElement; const plansPricingRightItem = navRightList.querySelector('[data-nav-type="plans-pricing"]'); const loggedInPlansPricingItem = navRightList.querySelector('[data-nav-type="plans-pricing-logged-in"]'); // Handle logged-out SMB users if (!isLoggedIn && isSMB) { //console.log("SMB user and not logged in: Show Contact Sales on left and Plans & Pricing on right"); // Show Contact Sales on the left if (contactSalesLeftItem) { contactSalesLeftItem.style.display = ''; } // Hide Contact Sales on the right if (contactSalesRightItem) { contactSalesRightItem.style.display = 'none'; } // Show Plans & Pricing on the right if (plansPricingRightItem) { plansPricingRightItem.style.display = ''; } // Hide Plans & Pricing on the left if (plansPricingLeftItem) { plansPricingLeftItem.style.display = 'none'; } // Hide logged-in Plans & Pricing if (loggedInPlansPricingItem) { loggedInPlansPricingItem.style.display = 'none'; } } // Handle logged-in SMB users else if (isLoggedIn && isSMB) { //console.log("SMB user and logged in: Show custom 'Plans & Pricing' on right, hide existing elements"); // Hide Contact Sales on the right if (contactSalesRightItem) { contactSalesRightItem.style.display = 'none'; } // Create or show the logged-in Plans & Pricing if (!loggedInPlansPricingItem) { //console.log("Adding custom 'Plans & Pricing' for logged-in users on the right between Web App and My Account"); const plansPricingWrapper = document.createElement('li'); plansPricingWrapper.className = 'main-nav__list-item'; plansPricingWrapper.setAttribute('data-added-by', 'custom-script'); plansPricingWrapper.setAttribute('data-nav-type', 'plans-pricing-logged-in'); const plansPricingLink = document.createElement('a'); plansPricingLink.href = 'https://www.zoom.com/pricing'; plansPricingLink.textContent = 'Plans & Pricing'; plansPricingLink.classList.add('fdn-button', 'fdn-button--button-style-tertiary', 'fdn-button--button-small'); plansPricingWrapper.appendChild(plansPricingLink); // Place the new Plans & Pricing between Web App and My Account const myAccountItem = navRightList.querySelector('li > a[href*="profile"]')?.parentElement; const webAppItem = navRightList.querySelector('.resources-nav__dropdown-webapprestricted')?.parentElement; if (webAppItem && myAccountItem) { navRightList.insertBefore(plansPricingWrapper, myAccountItem); } else if (myAccountItem) { navRightList.insertBefore(plansPricingWrapper, myAccountItem); } else if (webAppItem) { navRightList.insertBefore(plansPricingWrapper, webAppItem.nextSibling); } else { navRightList.appendChild(plansPricingWrapper); } } else { loggedInPlansPricingItem.style.display = ''; } // Hide existing Plans & Pricing on the right if (plansPricingRightItem) { plansPricingRightItem.style.display = 'none'; } // Hide Contact Sales on the left if (contactSalesLeftItem) { contactSalesLeftItem.style.display = 'none'; } // Hide existing Plans & Pricing on the left if (plansPricingLeftItem) { plansPricingLeftItem.style.display = 'none'; } } // Handle logged-in Non-SMB users else if (isLoggedIn && !isSMB) { //console.log("Non-SMB user and logged in: Show Plans & Pricing on left, hide Contact Sales and Plans & Pricing from right"); // Show Plans & Pricing on the left if (plansPricingLeftItem) { plansPricingLeftItem.style.display = ''; } // Hide Contact Sales on the right if (contactSalesRightItem) { contactSalesRightItem.style.display = 'none'; } // Hide logged-in Plans & Pricing if (loggedInPlansPricingItem) { loggedInPlansPricingItem.style.display = 'none'; } // Hide Plans & Pricing on the right if (plansPricingRightItem) { plansPricingRightItem.style.display = 'none'; } // Hide Contact Sales on the left if (contactSalesLeftItem) { contactSalesLeftItem.style.display = 'none'; } } // Handle logged-out Non-SMB users else if (!isLoggedIn && !isSMB) { //console.log("Non-SMB user and not logged in: Show Plans & Pricing on left and Contact Sales on right"); // Show Plans & Pricing on the left if (plansPricingLeftItem) { plansPricingLeftItem.style.display = ''; } // Show Contact Sales on the right if (contactSalesRightItem) { contactSalesRightItem.style.display = ''; } // Hide Contact Sales on the left if (contactSalesLeftItem) { contactSalesLeftItem.style.display = 'none'; } // Hide logged-in Plans & Pricing if (loggedInPlansPricingItem) { loggedInPlansPricingItem.style.display = 'none'; } // Hide Plans & Pricing on the right if (plansPricingRightItem) { plansPricingRightItem.style.display = 'none'; } } //console.log("Navigation visibility updated."); } function updateDOMBasedOnState(isSMB) { //console.log("Updating DOM based on state"); // Use checkLoggedInStatus to determine the logged-in state const isLoggedIn = checkLoggedInStatus(); //console.log('current state logged in- ', isLoggedIn) updateNavVisibility(isSMB, isLoggedIn); } function initializeScript() { //console.log("Initializing script"); // Set up navigation elements initializeNavElements(); // Wait for personalization data and update the state waitForPersonalizationData((isSMB) => { updateDOMBasedOnState(isSMB); }); monitorAuthorizationState(); // Monitor SMB state changes monitorSMBUserState(); } initializeScript(); } catch (error) { console.error('Error in executing navigation modification:', error); } }); setTimeout(() => { // Check if the _zm_currency cookie is set to 'usd' const cookies = document.cookie.split(';'); const zmCurrencyCookie = cookies.find(cookie => cookie?.trim()?.startsWith('_zm_currency=USD')); if (zmCurrencyCookie) { document.querySelectorAll('[data-price="zo_pro_yearly"][data-price-type="1"]').forEach(element => { let priceSub = element.getAttribute('data-price-sub'); if (priceSub === "1") { element.innerHTML = "$13<sup>33</sup>"; } else { element.innerHTML = "$13.33"; 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height="28" loading="lazy" src="https://media.zoom.com/images/assets/mark_product_docs.svg/Zz0zNTAwYmRkNGRiYzExMWVlYjY2NWNlOTkyMzIwMjc2OA==" title="Docs" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/collaborative-docs/">Docs<span class="visually-hidden"> Docs</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Whiteboard" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/product-whiteboard.svg/Zz1lZDJjOTczNmU0NGUxMWVkOGFmNmI2NWQ2NDcyM2M3Mg==" title="Whiteboard" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/online-whiteboard/">Whiteboard<span class="visually-hidden"> Whiteboard</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Clips" class="megamenu__list-item-icon" fetchpriority="auto" height="28" 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width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/meeting-rooms/features/workspace/">Digital Signage<span class="visually-hidden"> Digital Signage</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Visitor Management" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/visitor-manage.svg/Zz00Mjc3ZDUwY2RiYzUxMWVlOTI3N2VhMDc5Nzg3Mjk1OA==" title="Visitor Management" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/meeting-rooms/features/workspace/#visitor-management">Visitor Management<span class="visually-hidden"> Visitor Management</span></a></div></li><li class="megamenu__list-item-heading--disabled">Employee Engagement</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Workvivo" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/workvivo-zm.svg/Zz00OTI4MjQ4MDVjNTcxMWVlYjY2ZTFlZThhMTdjNjk4Yg==" title="Workvivo" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/workvivo/">Workvivo<span class="visually-hidden"> Workvivo</span></a></div></li></ul></div></div></div></div><div class="megamenu__column"><div class="megamenu__column__businessService column"><div class="megamenu__head"><div class="megamenu__column-title column-2"><a data-en-text="" data-link-type="" href="/en/products/business-services/">Business Services</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><div class="megamenu__column--block"><div class="megamenu__workplace__column"><ul class="megamenu__list"><li class="megamenu__list-item-heading--disabled">Customer Experience</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Contact Center" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/cc-contact-center.svg/Zz01OTgzNDIwMmVhOGMxMWVkYWEwOWNhMjZkMjg1ODQxMg==" title="Contact Center" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/contact-center/">Contact Center<span class="visually-hidden"> Contact Center</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Virtual Agent" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/product-virtual-agent.svg/Zz1lZTMzZjllNGU0NGUxMWVkOGRiN2I2NWQ2NDcyM2M3Mg==" title="Virtual Agent" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/virtual-agent/">Virtual Agent<span class="visually-hidden"> Virtual Agent</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Workforce Engagement Management" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/mark_product_workforce-engagement-management.svg/Zz1kMTNkNDdmZWU3MzIxMWVlOGQwYTgyM2JmOTdlNjdmNA==" title="Workforce Engagement Management" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/workforce-engagement-management/">Workforce Engagement<span class="visually-hidden"> Workforce Engagement</span></a></div></li><li class="megamenu__list-item-heading--disabled">Sales</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Revenue Accelerator" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/mark_product_revenue-accelerator.svg/Zz1kZjRjZWQ2YWRiY2QxMWVlYmRhNmFhMDkzYjQ2OGZiZA==" title="Revenue Accelerator" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/conversation-intelligence/">Revenue Accelerator<span class="visually-hidden"> Revenue Accelerator</span></a></div></li></ul></div><div class="megamenu__workplace__column"><ul class="megamenu__list"><li class="megamenu__list-item-heading--disabled">Marketing</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Events" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/mark_product_events.svg/Zz0wNDhmOTg1NGRiY2MxMWVlYjQ3MWQyNTdlYzNkN2VhZg==" title="Events" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/event-platform/">Events<span class="visually-hidden"> Events</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Sessions" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/mark_product_sessions.svg/Zz0yZTUzYjZjNGRiY2QxMWVlOTRlODNhZWU2NWQ2NTAxNA==" title="Sessions" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/single-session-events/">Sessions<span class="visually-hidden"> Sessions</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Webinars" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/mark_product_webinars.svg/Zz03Y2QyMWY1Y2RiY2QxMWVlOTVlZDEyMzJmZDU0MGZkZQ==" title="Webinars" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/webinars/">Webinars<span class="visually-hidden"> Webinars</span></a></div></li><li class="megamenu__list-item-heading--disabled">Ecosystems</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="APIs & SDKs" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/mark_product_revenue-accelerator.svg/Zz05MTQ1ZmQ4MGRiY2YxMWVlYjI1MmYyMTViMGQ3YTJlNA==" title="APIs & SDKs" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/video-sdk/">APIs & SDKs<span class="visually-hidden"> APIs & SDKs</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Workflow Automation" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/workflow-automation-logo.svg/Zz1kMWM4MzcwNGVlODExMWVmYWQwYjdlOWEwYmQ0YjdiOA==" title="Workflow Automation" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/workflow-automation/">Workflow Automation<span class="visually-hidden"> Workflow Automation</span></a></div></li></ul></div></div></div></div></div></div><div class="megamenu-products--actionbar"><ul><li class="action-bar-primary"><a data-en-text="" data-link-type="" href="/en/products/">Discover all products</a></li><li class="action-bar-secondary"><a data-en-text="" data-link-type="" href="https://zoom.us/pricing">Plans & pricing</a></li></ul></div></section><div class="activeSegment"><span class="leftTriangle"></span><span class="rightTriangle"></span></div></li><li class="main-nav__list-item"><button aria-expanded="false" aria-haspopup="true" class="main-nav__megamenu-trigger">Solutions</button><section aria-label="Solutions" class="megamenu megamenu-solutions"><div class="megamenu__bottom"><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a data-en-text="" data-link-type="" href="/en/industry/">By industry</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/industry/education/">Education</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/industry/finance/">Financial Services</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/industry/government/">Government</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/industry/healthcare/">Healthcare</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/industry/manufacturing/">Manufacturing</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/industry/retail/">Retail</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/frontline-workers/">Frontline</a></div></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">By audience</div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/audiences/small-business/">Small and Midsized Businesses</a></div></li><li class="megamenu__list-items"><span class="">Enterprise</span><ul><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/audiences/information-technology/">Information Technology</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/audiences/cx/">Customer Experience</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/audiences/sales-and-revenue/">Sales and Revenue</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/audiences/av-facilities/">Facilities</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/audiences/marketing-events/">Marketing and Events</a></div></li></ul></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/docs/" target="_blank">For developers</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/video-sdk/">Video SDK</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/docs/meeting-sdk/" target="_blank">Meeting SDK</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://marketplace.zoom.us/" target="_blank">App Marketplace</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/docs/api/" target="_blank">APIs</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/docs/api/rest/webhook-reference/" target="_blank">Webhooks</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/zoom-apps/">Zoom Apps</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/docs/" target="_blank">Developer Solutions</a></div></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a data-en-text="" data-link-type="" href="https://partner.zoom.us/" target="_blank">For partners</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://partner.zoom.us/solutions/" target="_blank">Partner Solutions</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://partner.zoom.us/partner-locator/" target="_blank">Find a Partner</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://partner.zoom.us/" target="_blank">Become a Partner</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://mypartnerportal.zoom.us/" target="_blank">Partner Portal</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://mypartnerportal.zoom.us/?sso=21&RelayState=/pages/38/home" target="_blank">Partner Learning Center</a></div></li></ul></div></div><div class="megamenu__bottom-action-bar"><ul><li class="action-bar-primary"><a data-en-text="" data-link-type="" href="https://zoom.us/pricing" target="_blank">Plans & pricing<span class="visually-hidden"> Solutions</span></a><span class="leftTriangle"></span><span class="rightTriangle"></span></li></ul></div></div></section><div class="activeSegment"><span class="leftTriangle"></span><span class="rightTriangle"></span></div></li><li class="main-nav__list-item"><button aria-expanded="false" aria-haspopup="true" class="main-nav__megamenu-trigger">Resources</button><section aria-label="Resources" class="megamenu megamenu-resources"><div class="megamenu__bottom"><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Explore</div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/blog/">Zoom Blog</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/resources/">Resource Library</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://ev.zoom.us/">Webinars & Events</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/customer-stories/all/">Customer Stories</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/trust/">Zoom Trust Center</a></div></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Connect & Learn</div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://community.zoom.com/">Zoom Community</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://learning.zoom.us/learn">Learning Center</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://learn-zoom.us/show-me">How-to Videos</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://events.zoom.us/eo/AsGmtVcsNuaXLrlYNfkaKSphxX-acfgoGLA3gKJv74EKmPPf34Bc~AggLXsr32QYFjq8BlYLZ5I06Dg" target="_blank">Customer Success Hub</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/resources/tech-library/">Technical Content Library</a></div></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Hardware & Services</div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://explore.zoom.us/en/global-services/">Global Services</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/hardware/">Hardware Options</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/cmk/">Customer Managed Key</a></div></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Support</div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://support.zoom.com/hc/en">Customer Support</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://explore.zoom.us/en/support-plans/">Premier Support</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/support/">Developer Support</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://explore.zoom.us/en/support-plans/developer/">Premier Developer Support</a></div></li></ul></div></div><div class="megamenu__bottom-action-bar"><ul></ul></div></div><div class="megamenu__highlight"><div class="megamenu__highlight-item"><img alt="Download the Zoom app" class="megamenu__highlight-item-image" fetchpriority="auto" height="120" loading="lazy" src="https://media.zoom.com/images/assets/Resources-ZoomClient.png/Zz05YzJhYzg5NGM0NjkxMWVkYWI2NDEyZjk5ZTY0ZGM3Nw==" title="Download the Zoom app" width="120"></img><div class="megamenu__highlight-item-content"><div class="megamenu__highlight-item-heading">Download the Zoom app</div><p class="megamenu__highlight-item-description">Keep your Zoom app up to date to access the latest features.</p><a class="megamenu__highlight-item-cta" data-en-text="" data-link-type="" href="https://zoom.us/download">Download Center</a></div></div><div class="megamenu__highlight-item"><img alt="Zoom Virtual Backgrounds" class="megamenu__highlight-item-image" fetchpriority="auto" height="120" loading="lazy" src="https://media.zoom.com/images/assets/Resources-VirtualBG.png/Zz01MTc3YTRkNmE2YTExMWVmOWEyNTMyZDUxNWJkZWVjOA==" title="Zoom Virtual Backgrounds" width="120"></img><div class="megamenu__highlight-item-content"><div class="megamenu__highlight-item-heading">Zoom Virtual Backgrounds</div><p class="megamenu__highlight-item-description">Download hi-res images and animations to elevate your next Zoom meeting.</p><a class="megamenu__highlight-item-cta" data-en-text="" data-link-type="" href="/en/products/virtual-meetings/features/virtual-background-library/">Browse backgrounds</a></div></div></div></section><div class="activeSegment"><span class="leftTriangle"></span><span class="rightTriangle"></span></div></li><li class="main-nav__list-item"><a class="main-nav__link" data-en-text="" data-link-type="" href="https://zoom.us/pricing">Plans & Pricing</a></li></ul></div><div class="main-nav__right"><ul class="main-nav__list"><li class="main-nav__list-item main-nav__list-item--mobile"><a class="main-nav__mobile-link" data-en-text="" data-link-type="" href="https://zoom.us/join" target="_top">Join</a></li><li class="main-nav__list-item main-nav__list-item--mobile"><a class="main-nav__mobile-link" data-en-text="" data-link-type="" href="https://zoom.us/join" target="_blank">Host</a></li><li class="main-nav__list-item " data-user-for="97af72b4-4108-4885-b753-f02a39956839"><a class="fdn-button fdn-button--button-style-tertiary fdn-button--button-small" data-en-text="" data-link-type="" href="/en/contact/contact-sales/">Contact Sales<span class="visually-hidden"> Contact Sales</span></a></li><li class="main-nav__list-item " data-user-for="97af72b4-4108-4885-b753-f02a39956839"><a class="fdn-button fdn-button--button-style-primary fdn-button--button-small" data-en-text="" data-link-type="" href="https://zoom.us/signup">Sign Up Free</a></li><li class="resources-nav__list-item authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><a class="resources-nav__join" data-en-text="" data-link-type="" href="https://zoom.us/join" target="_top">Join<span class="visually-hidden"> Join</span></a></li><li class="resources-nav__list-item authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><button aria-expanded="false" aria-haspopup="true" class="resources-nav__dropdown-joinrestricted">Join</button><div class="resources-nav__dropdown-list-joinrestricted"><ul><li class="resources-nav__dropdown-list-item"><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://zoom.us/join" target="_blank">By Meeting ID<span class="visually-hidden"> By Meeting ID</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://zoom.us/calendar/list" target="_blank">Public event list<span class="visually-hidden"> Public event list</span></a></li></ul></div></li><li class="resources-nav__list-item authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><button aria-expanded="false" aria-haspopup="true" class="resources-nav__dropdownrestricted">Host</button><div class="resources-nav__dropdown-listrestricted"><ul><li class="resources-nav__dropdown-list-item"><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://zoom.us/start/videomeeting" target="_blank">With Video On</a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://zoom.us/start/webmeeting" target="_blank">With Video Off</a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://zoom.us/start/sharemeeting" target="_blank">Screen Share Only</a></li></ul></div></li><li class="resources-nav__list-item authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><button aria-expanded="false" aria-haspopup="true" class="resources-nav__dropdown-webapprestricted">Web App</button><div class="resources-nav__dropdown-list-webapprestricted"><ul><li class="resources-nav__dropdown-list-item"><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc?webp=1"><img alt="Home " class="" fetchpriority="auto" id="webApps-home" loading="lazy" src="https://media.zoom.com/images/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Home">Home</img><span class="visually-hidden"> Home</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc/team-chat?webp=1"><img alt="Team Chat" class="" fetchpriority="auto" id="webApps-teamchat" loading="lazy" src="https://media.zoom.com/images/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Team Chat">Team Chat</img><span class="visually-hidden"> Team Chat</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc/phone?webp=1"><img alt="Phone " class="" fetchpriority="auto" id="webApps-phone" loading="lazy" src="https://media.zoom.com/images/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Phone ">Phone</img><span class="visually-hidden"> Phone</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc/meetings?webp=1"><img alt="Meetings" class="" fetchpriority="auto" id="webApps-meetings" loading="lazy" src="https://media.zoom.com/images/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Meetings ">Meetings</img><span class="visually-hidden"> Meetings</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc/contacts?webp=1"><img alt="Contacts" class="" fetchpriority="auto" id="webApps-contact" loading="lazy" src="https://media.zoom.com/images/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Contacts">Contacts</img><span class="visually-hidden"> Contacts</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc/whiteboards?webp=1"><img alt="Whiteboards" class="" fetchpriority="auto" id="webApps-whiteboards" loading="lazy" src="https://media.zoom.com/images/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Whiteboards">Whiteboards</img><span class="visually-hidden"> Whiteboards</span></a></li></ul></div></li><li class="main-nav__list-item authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><a class="fdn-button fdn-button--button-style-primary fdn-button--button-small" data-en-text="My Account" data-link-type="" href="https://zoom.us/profile">My Account<span class="visually-hidden"> My Account</span></a></li></ul><button aria-expanded="false" aria-haspopup="true" aria-label="Toggle Menu" class="main-nav__hamburger-trigger"><span></span></button></div></div></nav> <nav class="mobile-menu"><div class="mobile-menu__container" data-block-size-ref=""><nav aria-label="Main Navigation" class="mobile-menu__main-nav"><ul class="mobile-menu__list"><li class="mobile-menu__list-item"><a aria-label="Search" class="mobile-menu__search" href="/en/search/"><img alt="Search" height="12" src="/dist/assets/icons/icon-search-gray.svg" width="12"></img>Search</a></li><li class="mobile-menu__list-item"><button aria-controls="panel-1" class="mobile-menu__accordion js-accordion-trigger">Products</button><section aria-label="Products" class="mobile-megamenu megamenu-products js-accordion-panel"><div class="mobile-megamenu-products-wrapper"><div class="mobile-megamenu-products--title"><div class="mobile-megamenu-products--subtitle"><a href="/en/ai-assistant/"><img alt="AI Companion" class="nav-title-logo" fetchpriority="auto" loading="lazy" src="https://media.zoom.com/images/assets/Full-Color.svg/Zz0zZTU4NjkxMmUwNDAxMWVlOGRjNWFhZTRmMzFmZjlkNg==" title="AI Companion"></img></a></div><div class="mobile-megamenu-products--description"><p>Empowering you to increase productivity, improve team effectiveness, and enhance skills. <a href="/en/ai-assistant/">Learn more</a></p></div></div><div class="mobile-megamenu__bottom"><div class="mobile-megamenu__column"><div class="mobile-megamenu__column__zoomWorkplace column"><div class="mobile-megamenu__head"><div class="mobile-megamenu__column-title"><a href="/en/products/collaboration-tools/"><img alt="Zoom Workplace" class="nav-title-logo" fetchpriority="auto" loading="lazy" src="https://media.zoom.com/images/assets/logo_product_ZM-workplace_1-line_color-RGB+3.svg/Zz01MTA2NTc2MGUwM2UxMWVlOTkyNDkyMTRhMzBjNjAxZg==" title="Zoom Workplace"></img></a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><div class="mobile-megamenu__column--block"><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Communication</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Meetings" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/one-meetings.svg/Zz01YTBmNDRkMmVhOGMxMWVkODExZDRhYjdlM2I2YjFmNQ==" title="Meetings" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/virtual-meetings/">Meetings</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Team Chat" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/product-team-chat.svg/Zz1lZGNhYmY5MmU0NGUxMWVkYjM1OGEyNzVhMWI2ODM4Yw==" title="Team Chat" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/team-chat/">Team Chat</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Phone" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/product-phone.svg/Zz1lZDNmZDE4NGU0NGUxMWVkOTZiZTllNDY0OTU3ZDg4Zg==" title="Phone" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/voip-phone/">Phone</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Mail & Calendar" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/mail+calendar+Icon.svg/Zz00MWE3YmZiMGRiYmMxMWVlYWQzZjkyZDMwZWIwZDkwYw==" title="Mail & Calendar" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/email-calendar/">Mail & Calendar</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Scheduler" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/appointment-scheduler.svg/Zz01MTRiNTg1ZTM1MGYxMWVlYjc3NmQ2NTU5Nzc3NzFhOQ==" title="Scheduler" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/appointment-scheduler/">Scheduler</a></div></li></ul></div><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Productivity</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Docs" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/mark_product_docs.svg/Zz0zNTAwYmRkNGRiYzExMWVlYjY2NWNlOTkyMzIwMjc2OA==" title="Docs" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/collaborative-docs/">Docs</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Whiteboard" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/product-whiteboard.svg/Zz1lZDJjOTczNmU0NGUxMWVkOGFmNmI2NWQ2NDcyM2M3Mg==" title="Whiteboard" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/online-whiteboard/">Whiteboard</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Clips" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/product-clips.svg/Zz00OTAyYWM5NjVjNTcxMWVlOTA5MDU2NmQ1MzA1MjExNQ==" title="Clips" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/video-recording/">Clips</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Notes" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/Notes-Logo.svg/Zz02MmFkNzBjYWRiYzAxMWVlOWYzNDZhZTY1ZDYyODc3MA==" title="Notes" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/productivity/">Tasks</a></div></li><li class="mobile-megamenu__list-item-heading--disabled">Apps & Integrations</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="App Marketplace" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/developer-marketplace.svg/Zz02OWE4YzY1OGVhOTUxMWVkODU1MWU2NWI4Njg2NmUxNA==" title="App Marketplace" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="https://marketplace.zoom.us/workplace-apps">App Marketplace</a></div></li></ul></div><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Spaces</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Rooms" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/Rooms.svg/Zz02ODUyMWZiZWRiYzMxMWVlOTExYjA2NmQzNDk4YmEzNQ==" title="Rooms" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/meeting-rooms/">Rooms</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Workspace Reservations" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/mark_product_workspace-reservation.svg/Zz1jY2EzMDQ1NmRiYzMxMWVlYmFhMGVhMDc5Nzg3Mjk1OA==" title="Workspace Reservations" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/meeting-rooms/features/workspace/">Workspace Reservation</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Digital Signage" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/digital+sign.svg/Zz04ZmQ1MGJlMGRiYzQxMWVlODNlYjBhZjZlZjU5YjMxYw==" title="Digital Signage" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/meeting-rooms/features/workspace/">Digital Signage</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Visitor Management" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/visitor-manage.svg/Zz00Mjc3ZDUwY2RiYzUxMWVlOTI3N2VhMDc5Nzg3Mjk1OA==" title="Visitor Management" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/meeting-rooms/features/workspace/#visitor-management">Visitor Management</a></div></li><li class="mobile-megamenu__list-item-heading--disabled">Employee Engagement</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Workvivo" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/workvivo-zm.svg/Zz00OTI4MjQ4MDVjNTcxMWVlYjY2ZTFlZThhMTdjNjk4Yg==" title="Workvivo" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/workvivo/">Workvivo</a></div></li></ul></div></div></div></div></div><div class="mobile-megamenu__bottom"><div class="mobile-megamenu__column"><div class="mobile-megamenu__column__businessService column"><div class="mobile-megamenu__head"><div class="mobile-megamenu__column-title"><a href="/en/products/business-services/">Business Services</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><div class="mobile-megamenu__column--block"><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Customer Experience</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Contact Center" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/cc-contact-center.svg/Zz01OTgzNDIwMmVhOGMxMWVkYWEwOWNhMjZkMjg1ODQxMg==" title="Contact Center" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/contact-center/">Contact Center</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Virtual Agent" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/product-virtual-agent.svg/Zz1lZTMzZjllNGU0NGUxMWVkOGRiN2I2NWQ2NDcyM2M3Mg==" title="Virtual Agent" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/virtual-agent/">Virtual Agent</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Workforce Engagement Management" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/mark_product_workforce-engagement-management.svg/Zz1kMTNkNDdmZWU3MzIxMWVlOGQwYTgyM2JmOTdlNjdmNA==" title="Workforce Engagement Management" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/workforce-engagement-management/">Workforce Engagement</a></div></li></ul></div><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Marketing</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Events" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/mark_product_events.svg/Zz0wNDhmOTg1NGRiY2MxMWVlYjQ3MWQyNTdlYzNkN2VhZg==" title="Events" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/event-platform/">Events</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Sessions" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/mark_product_sessions.svg/Zz0yZTUzYjZjNGRiY2QxMWVlOTRlODNhZWU2NWQ2NTAxNA==" title="Sessions" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/single-session-events/">Sessions</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Webinars" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/mark_product_webinars.svg/Zz03Y2QyMWY1Y2RiY2QxMWVlOTVlZDEyMzJmZDU0MGZkZQ==" title="Webinars" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/webinars/">Webinars</a></div></li></ul></div><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Sales</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Revenue Accelerator" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/mark_product_revenue-accelerator.svg/Zz1kZjRjZWQ2YWRiY2QxMWVlYmRhNmFhMDkzYjQ2OGZiZA==" title="Revenue Accelerator" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/conversation-intelligence/">Revenue Accelerator</a></div></li><li class="mobile-megamenu__list-item-heading--disabled">Ecosystems</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="APIs & SDKs" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/mark_product_revenue-accelerator.svg/Zz05MTQ1ZmQ4MGRiY2YxMWVlYjI1MmYyMTViMGQ3YTJlNA==" title="APIs & SDKs" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/video-sdk/">APIs & SDKs</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Workflow Automation" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://media.zoom.com/images/assets/workflow-automation-logo.svg/Zz1kMWM4MzcwNGVlODExMWVmYWQwYjdlOWEwYmQ0YjdiOA==" title="Workflow Automation" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/workflow-automation/">Workflow Automation</a></div></li></ul></div></div></div></div></div></div><div class="mobile-megamenu__actionBar"><ul><li><a class="fdn-button fdn-button--button-style-primary fdn-button--button-small" href="/en/products/">Discover all products</a></li><li><a class="fdn-button fdn-button--button-style-textLink fdn-button--button-small" href="https://zoom.us/pricing">Plans & pricing</a></li></ul></div></section></li><li class="mobile-menu__list-item"><button aria-controls="panel-2" class="mobile-menu__accordion js-accordion-trigger">Solutions</button><section aria-label="Solutions" class="mobile-megamenu megamenu-solutions js-accordion-panel"><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a href="/en/industry/"><span class="visually-hidden">By industry</span>By industry</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/industry/education/"><span class="visually-hidden">Education</span>Education</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/industry/finance/"><span class="visually-hidden">Financial Services</span>Financial Services</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/industry/government/"><span class="visually-hidden">Government</span>Government</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/industry/healthcare/"><span class="visually-hidden">Healthcare</span>Healthcare</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/industry/manufacturing/"><span class="visually-hidden">Manufacturing</span>Manufacturing</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/industry/retail/"><span class="visually-hidden">Retail</span>Retail</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/frontline-workers/"><span class="visually-hidden">Frontline</span>Frontline</a></div></li></ul></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">By audience</div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/audiences/small-business/"><span class="visually-hidden">Small and Midsized Businesses</span>Small and Midsized Businesses</a></div></li><li class="megamenu__list-item disabled"><div class="megamenu__list-item-heading"><p class="megamenu__list-item-heading--disabled">Enterprise</p></div><ul><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/audiences/information-technology/"><span class="visually-hidden">Information Technology</span>Information Technology</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/audiences/cx/"><span class="visually-hidden">Customer Experience</span>Customer Experience</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/audiences/sales-and-revenue/"><span class="visually-hidden">Sales and Revenue</span>Sales and Revenue</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/audiences/av-facilities/"><span class="visually-hidden">Facilities</span>Facilities</a></div></li><li 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class="mobile-menu__buttons-container restricted item-center authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><a class="fdn-button fdn-button--button-style-primary" href="https://zoom.us/profile"><span class="visually-hidden">My Account</span>My Account</a></div></div></nav> </header> <main role="main" id="main" class="content-max-width"> <section class="hero hero--dark hero--simple-text " data-cmp-is="hero"> <div class="hero__container"> <div class="hero__content"> <h1 class="hero__title">Zoom and the European Union’s General Data Protection Regulation (GDPR)</h1> <div class="hero__body-text "> <p>Updated: August 8, 2024</p> </div> </div> </div> </section> <div class="module-columns layout-1-columns theme-light module-spacing-medium module-spacing-top-default "> <div class="wrapper"> </headline> <div class="column column-1"> <section class="module-richtext" data-cmp-is="richtext"> <div class="wrapper"> <div class="richtext-container"> <p><span style="font-weight: 400;">Zoom’s mission is to deliver happiness through frictionless video communications, and we understand that such happiness requires privacy and security. That’s why we strive to protect and secure our customers’ communications to the highest levels, such as the data privacy obligations in the European Economic Area (“EEA”) – primarily the General Data Protection Regulation (the “GDPR”).</span></p> <p><span style="font-weight: 400;">Zoom applauds the GDPR as a  data protection foundation for the benefit of all, not only in Europe. Zoom supports our customers by implementing technical and organizational measures in a manner that aligns with the GDPR’s compliance obligations. Zoom is here to help our customers in their role as data controllers.</span></p> <p><span style="font-weight: 400;">The following key facts reflect Zoom’s commitment to data protection practices. </span></p> <p><span style="font-weight: 400;">If you want to learn more about Zoom’s data protection practices please also have a look at Zoom’s Data Protection Impact Assessment (“DPIA”) performed in cooperation with the cooperative of Dutch education and research institutions SURF in this </span><a href="/en/blog/surf-zoom-dpia/"><span style="font-weight: 400;">Blog</span></a><span style="font-weight: 400;"> (and the Privacy Company’s </span><a href="https://www.surf.nl/files/2024-04/20240403-final-public-version-updated-zoom-dpia.pdf" target="_blank" rel="noopener"><span style="font-weight: 400;">DPIA</span></a><span style="font-weight: 400;"> itself). </span></p> <p><strong>Contractual GDPR commitments for all Zoom customers<br /></strong><span style="font-weight: 400;">The GDPR requires that data controllers (such as organizations and developers using Zoom’s services) only use data processors (such as Zoom) that process personal data on the data controller’s behalf and provide adequate guarantees to meet specific requirements of the GDPR. Zoom provides these commitments to all our customers by incorporating Zoom’s </span><a href="https://explore.zoom.us/docs/doc/Zoom_GLOBAL_DPA.pdf"><span style="font-weight: 400;">Data Processing Addendum</span></a><span style="font-weight: 400;"> into the </span><a href="https://explore.zoom.us/en/terms/"><span style="font-weight: 400;">Zoom Terms of Service</span></a><span style="font-weight: 400;">.</span></p> <p><strong>Zoom’s contractual commitments relevant to the GDPR:</strong></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Zoom strives to be transparent and commits to using personal data only as stated in our agreement about delivering our services or as otherwise instructed by our customers.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Zoom maintains appropriate technical and organizational security measures to protect the personal data we process.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Zoom assists customers in fulfilling their obligations when data subjects exercise the rights attached to the personal data processed using our services (such as requests for information, access, rectification, and deletion).</span></li> </ul> <p><strong>International data transfer safeguards</strong></p> <p><span style="text-decoration: underline;"><span style="font-weight: 400;">United States of America</span></span></p> <p><span style="font-weight: 400;">The GDPR contains specific rules for the transfer of personal data to countries outside the European Economic Area (EEA). In principle, personal data may only be transferred to countries outside the EEA if the country has an adequate level of protection. </span></p> <p><span style="font-weight: 400;">The adequacy determines whether a non-EU country's data protection measures are considered adequate to ensure a level of protection equivalent to that provided within the EU. An adequacy decision by the European Commission allows for the free flow of personal data from the EU to the third country without the need for additional safeguards. Since 10 July 2023, there is a new adequacy decision from the European Commission for participants to the EU-US Data Privacy Framework (DPF). Zoom has registered as an </span><a href="https://www.dataprivacyframework.gov/list" target="_blank" rel="noopener"><span style="font-weight: 400;">active participant</span></a><span style="font-weight: 400;">. </span></p> <p><span style="font-weight: 400;">The Data Privacy Framework (DPF) originated as a response to the increasing concerns over data protection and privacy in the digital age. It aims to harmonize and enhance the standards for data protection, especially concerning the transfer of personal data across borders. The importance of the DPF lies in its role in facilitating international commerce and communication while ensuring the protection of individuals' privacy rights. Its relevance extends to various stakeholders, including businesses, regulators, and individuals, by establishing clear guidelines and obligations for data handling. The DPF's applicability is crucial in the context of safe data transfer, as it provides a legal framework that ensures compliance with data protection laws, thereby fostering trust and accountability in cross-border data exchanges. </span></p> <p><span style="text-decoration: underline;"><span style="font-weight: 400;">Other third countries</span></span></p> <p><span style="font-weight: 400;">Personal data may be transferred from the EEA to third countries outside of the EEA using Standard Contractual Clauses (SCC, also known as EU model clauses) adopted by the European Commission. These SCC contractually ensure a high level of protection. Zoom implemented the new  SCCs in 2021 into Zoom’s standard DPA. Zoom has incorporated the new SCCs into applicable agreements following the transition periods specified by the European Commission. Please see our </span><a href="https://drive.google.com/file/d/1NhnrjICxiqHoMzLhYcSXuO7w8SQubdCF/view?usp=sharing" target="_blank" rel="noopener"><span style="font-weight: 400;">Customer FAQs on the new SCCs</span></a><span style="font-weight: 400;"> for further information. </span></p> <p><strong>Data Transfer Impact Assessment<br /></strong><span style="font-weight: 400;">In order to help Zoom’s customers comply with additional requirements when relying on the SCC, Zoom offers the below Data Transfer Impact Assessments for various products. In accordance with common best practice, the data exporter and importer are expected to assess whether the laws and practices in the country receiving the data may undermine the level of protection otherwise provided. </span></p> <p><a href="https://docs.google.com/spreadsheets/d/1xxKvoIOaX6NI-lJTfRpXqKMavI6d-fO7/edit?rtpof=true&sd=true#gid=1622196083" target="_blank" rel="noopener"><span style="font-weight: 400;">Zoom Meetings/Webinar/Team Chat Data Transfer Impact Assessment</span><span style="font-weight: 400;"><br /></span></a><a href="https://docs.google.com/spreadsheets/d/19d4gqAfrJb-mn_4c--79VMbj8JtIZumB/edit?gid=492899938#gid=492899938" target="_blank" rel="noopener"><span style="font-weight: 400;">Zoom Phone Data Transfer Impact Assessment</span><span style="font-weight: 400;"><br /></span></a><a href="https://docs.google.com/spreadsheets/d/1hgG1ev4pT2MJKp54iU0ZpW05RpMF8uBK/edit?gid=492899938#gid=492899938" target="_blank" rel="noopener"><span style="font-weight: 400;">Zoom Contact Center Data Transfer Impact Assessment</span><span style="font-weight: 400;"><br /></span></a><a href="https://docs.google.com/spreadsheets/d/1Xh-bqJEN4huXh9vxp5S15062JZlh5Qjq/edit?usp=sharing&ouid=104348454247234723994&rtpof=true&sd=true" target="_blank" rel="noopener"><span style="font-weight: 400;">Zoom Virtual Agent Data Transfer Impact Assessment</span></a></p> <p> </p> <p><strong>Data subject requests (DSAR)<br /></strong><span style="font-weight: 400;">A Data Subject Access Request (DSAR) is a mechanism provided under the General Data Protection Regulation (GDPR) that allows individuals, known as data subjects, to request access to their personal data held by organizations. Also, data subjects can request the correction of inaccurate or incomplete personal data. This ensures that any errors in the data are corrected promptly. Under certain circumstances, individuals have the right to request the deletion of their personal data (commonly referred to as the right to be forgotten). This is a fundamental right under GDPR, emphasizing transparency and control for individuals over their personal data. Zoom offers its customers a self-service tool to exercise these rights simple and easily. You can find out more about this tool on our </span><a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057736#mcetoc_1hnm18vhib" target="_blank" rel="noopener"><span style="font-weight: 400;">support website</span></a><span style="font-weight: 400;">. </span></p> <p> </p> <p><strong>Data storage<br /></strong><span style="font-weight: 400;">Zoom offers European customers on eligible paid accounts the option to use data centers in the European Union (EU). Customers can choose data center regions, plus the automatically determined home region, for the hosting of their real-time meeting and webinar traffic. Customers may also choose to store recordings locally on their own devices or in their local data center. You can find more information on our </span><a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060026" target="_blank" rel="noopener"><span style="font-weight: 400;">support page</span></a><span style="font-weight: 400;">. For such customers Zoom also offers the possibility to have all of their Support Data exclusively processed in the EU. If they wish to offer support outside of regular working hours in the EU, they can give specific case-by-case consent to the transfer of personal data to a helpdesk outside of the EU. </span></p> <p> </p> <p><strong>Strong specific measures to ensure European data protection<br /></strong><span style="font-weight: 400;">Zoom is committed to maintaining a high level of security:</span></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Zoom leverages a range of encryption technologies to protect customer data in transit and stored data .</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Zoom utilizes security measures to support the ongoing confidentiality, integrity, availability, and resilience of our processing systems and services.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Zoom takes measures to facilitate the restoration of availability and access to our processing systems and services promptly in the event of a physical or technical incident.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Zoom implements a process for regularly testing, assessing, and evaluating the effectiveness of technical and organizational measures to support the security of the data we process.</span></li> </ul> <p><span style="font-weight: 400;">Specifically, Zoom employs various security measures to safeguard customer communications transmitted through and stored on its platform. These measures include the following:</span></p> <ul> <li style="font-weight: 400;" aria-level="1"><em><span style="font-weight: 400;">Optional End-to-End Encryption for Meetings:</span></em><span style="font-weight: 400;"> Users may choose to enable end-to-end encryption for Zoom Meetings. End-to-end Encryption is designed to encrypt data between all meeting participants, so that no provider or system in-between can access the communications, not even Zoom.</span></li> <li style="font-weight: 400;" aria-level="1"><em><span style="font-weight: 400;">Default Encryption:</span></em><span style="font-weight: 400;"> The connection between a given device and Zoom is encrypted by default, using a mixture of TLS 1.2+ (Transport Layer Security), Advanced Encryption Standard 256-bit AES GCM encryption, and SRTP (Secure Real-time Transport Protocol). The precise methods used depend on whether a user leverages the Zoom client, a web browser, a third-party device or service, or the Zoom Phone product. For further information, please see our </span><a href="https://explore.zoom.us/docs/doc/Zoom%20Encryption%20Whitepaper.pdf" target="_blank" rel="noopener"><span style="font-weight: 400;">encryption whitepaper</span></a><span style="font-weight: 400;">.</span></li> <li style="font-weight: 400;" aria-level="1"><em><span style="font-weight: 400;">Protections against unauthorized meeting participants:</span></em><span style="font-weight: 400;"> Zoom has implemented numerous safeguards and controls to prohibit unauthorized participants from joining meetings:</span></li> <li style="list-style-type: none;"> <ul> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Eleven digit unique meeting IDs</span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Complex passwords</span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Waiting Rooms with the ability to automatically admit participants from your domain name or another selected domain</span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Lock Meeting feature that can prevent anyone from joining the meeting</span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Ability to remove participants</span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Authentication profiles that only allow entry to registered users, or restrict to specific email domains</span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">At-Risk Meeting Notifier tool can scan posts on public social media sites and other public online resources for Zoom Meeting links</span></li> </ul> </li> </ul> <ul> <li style="font-weight: 400;" aria-level="1"><em><span style="font-weight: 400;">Selective meeting invitations:</span></em><span style="font-weight: 400;"> The host can selectively invite participants via email, IM, or SMS. This provides greater control over the distribution of the meeting access information. The host can also create the meeting to only allow members from a certain email domain to join.</span></li> <li style="font-weight: 400;" aria-level="1"><em><span style="font-weight: 400;">In-meeting security:</span></em><span style="font-weight: 400;"> During the meeting, Zoom delivers real-time, rich-media content securely to each participant within a Zoom Meeting. All content shared with the participants in a meeting is only a representation of the original data. This content is encoded and optimized for sharing using a secured implementation.</span></li> <li style="font-weight: 400;" aria-level="1"><em><span style="font-weight: 400;">Host controls:</span></em><span style="font-weight: 400;"> Meeting host controls can enable/disable participants from content sharing, chat, and renaming themselves.</span></li> <li style="font-weight: 400;" aria-level="1"><em><span style="font-weight: 400;">Reporting:</span></em><span style="font-weight: 400;"> </span><span style="font-weight: 400;">you can report participants for inappropriate behavior during meetings by selecting which participants you would like to report, include any written details, and add attachments. This report is automatically sent to the Zoom Trust and Safety team to evaluate any misuse of the platform and block a user if necessary.</span></li> <li style="font-weight: 400;" aria-level="1"><em><span style="font-weight: 400;">In-product security controls:</span></em><span style="font-weight: 400;"> Security controls with a dedicated Security icon on the main interface.</span></li> <li style="font-weight: 400;" aria-level="1"><em><span style="font-weight: 400;">Role-based user security: </span></em><span style="font-weight: 400;">The following pre-meeting security capabilities are available to the meeting host:</span></li> </ul> <ul> <li style="list-style-type: none;"> <ul> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Secure log-in using standard username and password or SAML single sign-on</span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Start a secured meeting with a passcode</span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Schedule a secured meeting with a passcode</span></li> </ul> </li> </ul> <ul> <li style="font-weight: 400;" aria-level="1"><em><span style="font-weight: 400;">Robocall prevention:</span></em><span style="font-weight: 400;"> Call screening feature to help users reduce unwanted robocalls has been implemented. Account owners and admins can enable the Call Screening feature at the account, site, group, user, common area, auto-receptionist, call queue, and shared line group. This feature is enabled and unlocked by default for the entire account.</span></li> </ul> <p><span style="font-weight: 400;"> </span></p> <p><strong>Choices for data processing and storage<br /></strong><span style="font-weight: 400;">Zoom understands that our customers may wish to have choices about the data centers that process and store certain data.</span></p> <p><strong>Data in transit and processing:</strong><span style="font-weight: 400;"> Zoom routes Meetings customer data in transit through its global network of collocated data centers and public cloud data centers (including Amazon Web Services (“AWS”) data centers). The Zoom Meetings services are designed to work so that information entering the Zoom ecosystem is routed through the data center nearest the user sending or receiving the data.</span></p> <p><span style="font-weight: 400;">Account owners and admins on paid accounts can, at the account, group, or user level, opt in or out of specific Zoom data centers that will be used for the processing of participants’ real-time meeting and webinar video, audio, and shared content during the hosting of meetings and webinars. The data centers in the country supporting the region where an account was provisioned will be locked as an opt-in for processing. Zoom data center choices only apply when an account is hosting a meeting or webinar. When an account hosting a meeting or webinar has opted out of any data center(s), all participants’ real-time meeting and webinar video, audio, and shared content data will only be processed by an opted-in Zoom data center. However, Zoom may route through traffic between data centers using industry standard network routing protocols while traversing Zoom private network connections (i.e., edge-routing). Additional details can be found in </span><a href="https://support.zoom.us/hc/en-us/articles/360042411451-Selecting-data-center-regions-for-hosted-meetings-and-webinars" target="_blank" rel="noopener"><span style="font-weight: 400;">this Help Article</span></a><span style="font-weight: 400;">.</span></p> <p><strong>Data storage:</strong><span style="font-weight: 400;"> Customers may choose the data storage location for certain Customer Content. Customer Content is information provided by a customer through use of the Zoom service including all data a customer chooses to record or share during a meeting or webinar, including for example cloud recordings, meeting transcripts, chat transcripts (in-meeting & persistent), and files that are exchanged during a meeting or in the persistent chat channel.</span></p> <p><span style="font-weight: 400;">Customer Content is stored in the US by default. Customers on paid accounts may choose the storage location for some of their Customer Content for their account. Only Account holders, account administrators, or those with the customer account profile privilege will be able to change this setting. Additional details can be found in </span><a href="https://support.zoom.us/hc/en-us/articles/360050781131"><span style="font-weight: 400;">this Help Article</span></a><span style="font-weight: 400;">. Please note that Customer Content, Account Data, and Diagnostic Data are still stored in the U.S.</span></p> <p><span style="font-weight: 400;"> </span></p> <p><strong>Strict protocols for responding to governmental requests for information<br /></strong><span style="font-weight: 400;">Zoom is committed to protecting our customers and users’ privacy and only produces user data to governments in response to valid and lawful requests, in accordance with our </span><a href="https://explore.zoom.us/en/trust/government-requests-guide/"><span style="font-weight: 400;">Government Requests Guide </span></a><span style="font-weight: 400;">and relevant legal policies.</span></p> <p><span style="font-weight: 400;">In all geographic areas:</span></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Government requests must be issued under applicable laws and regulations and through official channels, including requiring a signed official document or an email request sent from a government entity’s official email address.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Each request must be explicit, not overly broad, and have a valid legal basis. We will reject or challenge requests that do not meet these requirements.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">We will apply additional scrutiny to certain government requests for user information based on our principles and interest in promoting successful collaboration worldwide.</span></li> </ul> <p><span style="font-weight: 400;">If a request is too vague, Zoom will challenge the validity of the request to minimize the spectrum of information submitted.</span></p> <p><span style="font-weight: 400;">Zoom typically notifies users of governmental requests for information, including a copy of the request received unless we are legally prohibited from notifying the user. Requests for exceptions to user notification must include a description of the exigent circumstances or notification’s potential adverse result.</span></p> <p><span style="font-weight: 400;"> </span></p> <p><strong>Increased Transparency</strong></p> <ul> <li style="font-weight: 400;" aria-level="1"><em><span style="font-weight: 400;">Transparency Reports: </span></em><span style="font-weight: 400;">Zoom published its first report on the number of requests received from U.S. and international authorities in December 2020 (</span><a href="https://explore.zoom.us/en/trust/transparency/"><span style="font-weight: 400;">Government Request Transparency Report</span></a><span style="font-weight: 400;">). We aim for each transparency report to improve on the previous one. Our most recent Transparency Report is available </span><a href="https://explore.zoom.us/en/trust/transparency/"><span style="font-weight: 400;">here</span></a><span style="font-weight: 400;">. Additional Transparency Reports will be made available in the </span><a href="https://explore.zoom.us/en/trust/"><span style="font-weight: 400;">Zoom Trust Center.</span></a></li> <li style="font-weight: 400;" aria-level="1"><em><span style="font-weight: 400;">In-Product Notifications:</span></em><span style="font-weight: 400;"> Zoom is continuously updating to integrate feature-specific privacy notifications into the Zoom experience to help users understand, in context, who may be able to see and share the content and information they share on Zoom. For example, if a user wants to know who can see the messages they send in Zoom’s chat feature, they can go to “Who can see your messages?” to see who can access the messages they send to everyone, as well as the private messages they send.</span></li> </ul> <p> </p> <p><strong>Zoom designs its services with GDPR requirements at the forefront<br /></strong><span style="font-weight: 400;">Zoom is committed to making every effort to build product features that align with GDPR requirements and foster protection of the personal data processed through our services. For more information about our data practices, please see our </span><a href="https://explore.zoom.us/en/privacy/"><span style="font-weight: 400;">Privacy Statement</span></a><span style="font-weight: 400;">, or you can send an email to </span><a href="mailto:privacy@zoom.us"><span style="font-weight: 400;">privacy@zoom.us</span></a><span style="font-weight: 400;"> if you have any GDPR-specific questions.</span></p> <p> </p> 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