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Product team </p> <span id="hs_cos_wrapper_blog_social_sharing" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_blog_social_sharing" style="" data-hs-cos-general-type="widget" data-hs-cos-type="blog_social_sharing"> <div class="hs-blog-social-share"> <ul class="hs-blog-social-share-list"> <li class="hs-blog-social-share-item hs-blog-social-share-item-twitter">  <a href="https://twitter.com/share" class="twitter-share-button" data-lang="en" data-url="https://blog.usa.gov/creating-the-new-benefits-experience-on-usa.gov-and-usagov-en-espa%C3%B1ol" data-size="medium" data-text="Creating the new benefits experience on USA.gov and USAGov en Español">Tweet</a> </li> <li class="hs-blog-social-share-item hs-blog-social-share-item-linkedin">  <script type="IN/Share" data-url="https://blog.usa.gov/creating-the-new-benefits-experience-on-usa.gov-and-usagov-en-espa%C3%B1ol" data-showzero="true" data-counter="right"></script> </li> </ul> </div> </span> </div> </div> <div class="section post-body"> <div> <a class="hs-featured-image image-link " href="https://532040.fs1.hubspotusercontent-na1.net/hubfs/532040/FY24%20b.gov%20announcement%204%20FINAL-1.png" title="A group of people smile for a selfie under the banner with text " discover the benefits available to you usa.gov benefit-finder""><img src="https://blog.usa.gov/hubfs/FY24%20b.gov%20announcement%204%20FINAL-1.png" alt="A group of people smile for a selfie under the banner with text "Discover the benefits available to you usa.gov/benefit-finder""></a> </div> <span id="hs_cos_wrapper_post_body" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="rich_text"><p style="line-height: 1.5; font-size: 16px; text-align: left;"><span style="color: #000000;">We’re celebrating the release of our new benefits experience on<span style="font-size: 18px;"> </span></span><span style="font-size: 16px;"><a href="https://www.usa.gov/benefit-finder">USA.gov</a><span style="color: #000000;"> and </span><a href="https://www.usa.gov/es/buscador-beneficios">USAGov en Español</a></span><span style="color: #000000;"><span style="font-size: 16px;">. </span>It features a redesigned benefit finder tool, offering a more streamlined way to find government benefits for health care, housing, food, unemployment, and more. </span></p> <p style="line-height: 1.5; font-size: 16px; text-align: left;"><span style="color: #000000;">This major update came as a result of the closing of Benefits.gov, SSABest.Benefits.gov, and GovLoans.gov. It transitions the role of the government’s one-stop shop for federal benefits information to the<span style="font-size: 20px;"> </span></span><span style="font-size: 16px;"><a href="https://www.usa.gov/mission-history">USAGov program</a><span style="color: #000000;">.</span></span></p>  <h1 style="text-align: left; line-height: 1.5;"><strong>From Benefits.gov to USAGov</strong></h1> <p style="text-align: left; line-height: 1.5;">To deliver this new experience, we assembled a product team made up of functional leads, including product managers, user research and experience specialists, content strategists, and developers. The leads worked with their individual teams to:</p> <ul style="text-align: left; line-height: 1.5;"> <li aria-level="1">Conduct an exhaustive content audit of Benefits.gov </li> <li aria-level="1">Study data from both Benefits.gov and our own websites to prioritize topics and federal benefit programs people need most </li> <li aria-level="1">Combine newly-created materials based on Benefits.gov content with existing content from USA.gov and USAGov en Español </li> <li aria-level="1">Implement a comprehensive redirect plan to guide traffic and map over 1,500 Benefits.gov pages in English and Spanish to the corresponding information on USA.gov and USAGov en Español</li> <li aria-level="1">Develop a new look and expanded functionality for the benefit finder </li> </ul> <h1 style="text-align: left; line-height: 1.5;"><strong>Testing our work and making improvements</strong></h1> <p style="text-align: left; line-height: 1.5;">As we enhanced our benefits content, we conducted comparative usability testing. We asked participants to complete tasks on both Benefits.gov and our redesigned benefits pages. This direct user feedback helped us iteratively improve our wording, topic order, content structure, and more. We also added a category filter to the benefit finder to streamline information by specific types to help users find benefits more quickly.</p> <p style="text-align: left; line-height: 1.5;">As people are discovering the benefit finder and other federal benefits information on USAGov’s websites, our work continues. We’re studying user data and investigating ideas to help us further expand and personalize the way we connect people with the benefits they need. </p> <p style="line-height: 1.5; text-align: center;"><span class="hs-cta-wrapper" id="hs-cta-wrapper-e1bd2343-8e98-4efe-b64d-278f25595daf"><span class="hs-cta-node hs-cta-e1bd2343-8e98-4efe-b64d-278f25595daf" id="hs-cta-e1bd2343-8e98-4efe-b64d-278f25595daf"><a href="https://cta-redirect.hubspot.com/cta/redirect/532040/e1bd2343-8e98-4efe-b64d-278f25595daf" target="_blank" rel="noopener"><img class="hs-cta-img" id="hs-cta-img-e1bd2343-8e98-4efe-b64d-278f25595daf" style="border-width:0px;" src="https://no-cache.hubspot.com/cta/default/532040/e1bd2343-8e98-4efe-b64d-278f25595daf.png" alt="Try USAGov's benefit finder"></a></span><script charset="utf-8" src="/hs/cta/cta/current.js"></script><script type="text/javascript"> hbspt.cta._relativeUrls=true;hbspt.cta.load(532040, 'e1bd2343-8e98-4efe-b64d-278f25595daf', {"useNewLoader":"true","region":"na1"}); </script></span></p></span> </div> <div class="cs_blogAuthors"> <i class="fa fa-tags" aria-hidden="true"></i> <a class="topic-link" href="https://blog.usa.gov/topic/content">Content</a>, <a class="topic-link" href="https://blog.usa.gov/topic/user-experience-and-accessibility">User Experience and Accessibility</a>, <a class="topic-link" href="https://blog.usa.gov/topic/design-and-development">Design and Development</a>, <a class="topic-link" href="https://blog.usa.gov/topic/performance-and-analytics">Performance and Analytics</a>, <a class="topic-link" href="https://blog.usa.gov/topic/multilingual">Multilingual</a>, <a class="topic-link" href="https://blog.usa.gov/topic/usagov">USAGov</a> </div> </main> <div class="cs_relatedContent"> <h3><i class="fa fa-tags" aria-hidden="true"></i> You might also like...</h3> <div class="related-post-item"> <div class="related-image"><a href="https://blog.usa.gov/five-quick-tips-for-sharing-information-during-an-emergency-2"><img src="https://blog.usa.gov/hubfs/During%20an%20emergency%20blog%20DRAFT%202%20of%202.png" alt="Five quick tips for sharing information during an emergency"></a></div> <div class="related-title"><a href="https://blog.usa.gov/five-quick-tips-for-sharing-information-during-an-emergency-2">Five quick tips for sharing information during an emergency</a></div> </div> <div class="related-post-item"> <div class="related-image"><a href="https://blog.usa.gov/building-a-tool-to-make-mail-in-voter-registration-more-accessible"><img src="https://blog.usa.gov/hubfs/FY%2025Blog_WelcomeNewVote_DRAFTS%2810.21.24%29_v003.png" alt="Building a tool to make mail-in voter registration more accessible"></a></div> <div class="related-title"><a href="https://blog.usa.gov/building-a-tool-to-make-mail-in-voter-registration-more-accessible">Building a tool to make mail-in voter registration more accessible</a></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="span4 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="8" data-w="4"> <div class="row-fluid-wrapper row-depth-1 row-number-8 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget cs_searchBox" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_153789937811563" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="hs-search-field"> <div class="hs-search-field__bar"> <form id="form1" action="https://search.usa.gov/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓"> <input type="hidden" name="affiliate" id="affiliate" value="usagov-blog"> <label for="query">Enter Search Term(s):</label> <input type="text" class="hs-search-field__input usagov-search-autocomplete" name="query" id="query" autocomplete="off" placeholder="Search this blog..."> <button type="submit" title="search" form="form1" value="Submit" class="hs-button primary"><i class="fa fa-search"></i></button> </form> </div> </div></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-9 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget cs_sidebarWidget" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1536765607242112" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_1536765607242112_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h3>About this Blog</h3> <p><a href="http://www.usa.gov" rel="noopener" target="_blank">USAGov,</a> <a href="http://search.gov" rel="noopener" target="_blank">Search.gov</a> and <a href="http://vote.gov" rel="noopener" target="_blank">Vote.gov</a> work to make it easier for people to find information from their government about the services they need. 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