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style="font-size:14px;"> of 8</span>) </span></div><div id="arrow"><a href="javascript:;" class="left_cntrl_top"><img src="/images/arrow1.png" alt="left" border="0" id="arr1"></a></div> <div id="slideInner"><div class="content 1" style="display: block; margin: 0px auto; width: 100%;" id="content_1"> <div class="box" id="huge"> <div class="senior"><a href="https://education.apacciooutlook.com/ciospeaks/a-blend-of-six-technologies-to-enhance-teachinglearning-processes-nwid-7110.html?utm_source=google&utm_campaign=apacciooutlook_topslider" target="_top"><img src="https://www.apacciooutlook.com/newstransfer/upload/giz8bsmjsjjs.jpg" alt="A Blend of Six Technologies to Enhance Teaching-Learning Processes" title="A Blend of Six Technologies to Enhance Teaching-Learning Processes" border="0"></a></div> <div class="senior1"><h3><a href="https://education.apacciooutlook.com/ciospeaks/a-blend-of-six-technologies-to-enhance-teachinglearning-processes-nwid-7110.html?utm_source=google&utm_campaign=apacciooutlook_topslider" target="_top" class="Georgia16" style="text-decoration:none;"><span class="Verdanabold"> John Hui, CIO, The Education University of Hong Kong </span></a></h3></div> </div> <div class="box" id="huge"> <div class="senior"><a href="https://education.apacciooutlook.com/ciospeaks/key-principles-for-campus-technology-investments-nwid-5735.html?utm_source=google&utm_campaign=apacciooutlook_topslider" target="_top"><img src="https://www.apacciooutlook.com/newstransfer/upload/2bip9300675.gif" alt="Key principles for campus technology investments" title="Key principles for campus technology investments" border="0"></a></div> <div class="senior1"><h3><a 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class="Verdanabold"> Paige Francis, Associate CIO, University of Arkansas </span></a></h3></div> </div> <div class="box" id="huge"> <div class="senior"><a href="https://education.apacciooutlook.com/ciospeaks/technology-driving-change-in-higher-education-nwid-5733.html?utm_source=google&utm_campaign=apacciooutlook_topslider" target="_top"><img src="https://www.apacciooutlook.com/newstransfer/upload/m126u3004353.gif" alt="Technology Driving Change in Higher Education" title="Technology Driving Change in Higher Education" border="0"></a></div> <div class="senior1"><h3><a href="https://education.apacciooutlook.com/ciospeaks/technology-driving-change-in-higher-education-nwid-5733.html?utm_source=google&utm_campaign=apacciooutlook_topslider" target="_top" class="Georgia16" style="text-decoration:none;"><span class="Verdanabold"> Anthony Molinia, CIO IT Services, University of Newcastle </span></a></h3></div> </div> </div><div class="content 1" style="margin: 0px auto; width: 100%; display: none;" id="content_2"> <div class="box" id="huge"> <div class="senior"><a href="https://education.apacciooutlook.com/ciospeaks/the-impact-of-technology-on-research-nwid-5728.html?utm_source=google&utm_campaign=apacciooutlook_topslider" target="_top"><img src="https://www.apacciooutlook.com/newstransfer/upload/0rgz7300-Recovered-Recoveredyut.gif" alt="The Impact of Technology on Research" title="The Impact of Technology on Research" border="0"></a></div> <div class="senior1"><h3><a href="https://education.apacciooutlook.com/ciospeaks/the-impact-of-technology-on-research-nwid-5728.html?utm_source=google&utm_campaign=apacciooutlook_topslider" target="_top" class="Georgia16" style="text-decoration:none;"><span class="Verdanabold"> Christine Burns, Chief Information Officer, University Of Technology Sydney </span></a></h3></div> </div> <div class="box" id="huge"> <div class="senior"><a 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href="https://education.apacciooutlook.com/ciospeaks/what-is-the-next-big-thing-nwid-4462.html?utm_source=google&utm_campaign=apacciooutlook_topslider" target="_top"><img src="https://www.apacciooutlook.com/newstransfer/upload/1ad4TASMANIA.jpg" alt="What is the Next Big Thing?" title="What is the Next Big Thing?" border="0"></a></div> <div class="senior1"><h3><a href="https://education.apacciooutlook.com/ciospeaks/what-is-the-next-big-thing-nwid-4462.html?utm_source=google&utm_campaign=apacciooutlook_topslider" target="_top" class="Georgia16" style="text-decoration:none;"><span class="Verdanabold"> Jeff Murray, CIO, University of Tasmania </span></a></h3></div> </div> <div class="box" id="huge"> <div class="senior"><a href="https://education.apacciooutlook.com/ciospeaks/digital-transformation-in-school-systems-the-journey-is-well-underway-nwid-4457.html?utm_source=google&utm_campaign=apacciooutlook_topslider" target="_top"><img src="https://www.apacciooutlook.com/newstransfer/upload/evea5Raju-Varanasi300.jpg" alt="Digital Transformation in School Systems The Journey is Well Underway" title="Digital Transformation in School Systems The Journey is Well Underway" border="0"></a></div> <div class="senior1"><h3><a href="https://education.apacciooutlook.com/ciospeaks/digital-transformation-in-school-systems-the-journey-is-well-underway-nwid-4457.html?utm_source=google&utm_campaign=apacciooutlook_topslider" target="_top" class="Georgia16" style="text-decoration:none;"><span class="Verdanabold"> Raju Varanasi, Chief Information Officer, Catholic Education Office </span></a></h3></div> </div> </div> </div> <div id="arrow"><a href="javascript:;" class="right_cntrl_top"><img src="/images/arrow.png" alt="right" border="0" id="arr2"></a></div></div> <script type="text/javascript">$(document).ready(function () {var flag_val = document.getElementById("flag_val").value;/* alert(flag_val); */if(flag_val < 8){ document.getElementById("arr1").style.display="none"; document.getElementById("arr2").style.display="none"; } else{ document.getElementById("arr1").style.display="block"; document.getElementById("arr2").style.display="block"; }}); </script><script type="text/javascript">var w = window.innerWidth;var h = window.innerHeight;var screen_width = screen.width; if(w==480 || w==320 || w==568 || w==980 || w==901 || w==601 || w==540){ document.getElementById("composition").style.display="none"; document.getElementById("computing").style.display="none";}</script> <div class="main-container col-md-9" style="min-height: 1438px;padding-left: 0px;" id="left_col_cat"> <div class="row"> <div class="col-md-12">  <div class="col-md-12"> <div id="borderlinestyle" style="margin-top: 0px !important;"> <img style="width: 100%;" src="https://www.apacciooutlook.com/images/line.png"> </div> <div style="float: left;margin-right: 10px;"></div> <h1 style="font-size: 22px; line-height: 31px; font-weight:600;">The Power of Partnering in Educational Technology</h1> <p> Paul Oppenheimer, CIO, and Sue Bolt, Director Planning & Resources, RMIT University</font></h2></p>  <div id="innovation " ><table width="592" border="0" style="border-bottom:0px; border-left:0px; border-right:0px; border-top:0px;"><tbody><tr><td valign="top" align="left" style="border-bottom:0px; border-left:0px; border-right:0px; border-top:0px;display: inline-flex;"> <div id="conference" style="width: 66px;"> <a href="https://twitter.com/share?text=The Power of Partnering in Educational...-#apacciooutlook via @APACCIOoutlook&url=" class="twitter-share-button">Tweet</a> <script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+'://platform.twitter.com/widgets.js';fjs.parentNode.insertBefore(js,fjs);}}(document, 'script', 'twitter-wjs');</script> </div> <div id="conference"> <div id="attend"> <script src="//platform.linkedin.com/in.js" type="text/javascript"> lang: en_US </script> <script type="IN/Share"></script> </div> </div>  <div id="conference" style="line-height: 0px;"> <div id="fb-root"></div> <script>(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.async=true; js.src = "//connect.facebook.net/en_US/sdk.js#xfbml=1&appId=488639531237057&version=v2.0"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk')); </script> <div id="conference"> <div id="attend"> <div class="fb-share-button" data-href="" data-type="button"></div> </div> </div> </div> <div id="conference" style="width: 100px;"> <div id="conference"> <div id="attend"> <div class="g-plusone" data-annotation="none"></div> </div> </div> <script type="text/javascript"> (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/platform.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })(); </script> </div> </td> </tr></tbody></table> </div>  <div id="borderlinestyle" style="margin-top: -32px !important;margin-bottom: 10px;"> <img style="width: 100%;" src="https://www.apacciooutlook.com/images/line.png"> </div> </div> <div class="col-md-12"> <div class="section" id="descr"> <div class="section"><div class="col-lg-5 col-md-5 col-sm-5"><div class="text_style para-space"><div class="news-float"> <img src="https://www.apacciooutlook.com/newstransfer/upload/assnn.300y6757.gif" alt="content-image" style="margin-right:10px; margin-bottom: 10px;" class="news-img-col news-img-col2" /><p class="head-new" style="font-size: 16px; color: rgb(0, 102, 153); border-top: 1px dotted rgb(221, 221, 221); border-bottom: 1px dotted rgb(221, 221, 221); clear:left; line-height: 20px; font-weight:800;">Paul Oppenheimer, CIO, and Sue Bolt, Director Planning & Resources, RMIT University</p></div>The role of technology in a tertiary educational setting is rapidly evolving. Meeting expectations requires more than maintaining operational performance levels and requires a deep and broad partnership with staff and students in exploring and creating experiences that matter. </p> In earlier times, students carried primary responsibility for learning, with the lecture being the main form of knowledge transmission. Importantly, the institution granting the qualification mattered. But lines are now blurring, with many large organizations moving at pace to disrupt traditional educational settings. </p> In this environment, how do you best compete, innovate and differentiate? Further, how do you deliver value that will surpass others that occupy adjacent, rapidly evolving industries? And how does the role of the IT department need to adapt to not only remain relevant but to play an increasingly integrative role in positioning long standing institutions for enduring success? </p> <b>Students shaping learning </b> </p> University students increasingly recognize that they are powerful purchasers of knowledge, skills and credentials they can trade in the labor market. </p> Less than a decade ago the term “customer” was seen as antithetical to the university sector. Today, in an economy where goods and services are even harder to delineate, we see the co-production of services, where experiences are just as much shaped by the expectations of the consumer as by service staff. In effect, we are moving to empower students to create their own product and derive value from their personal experience. </p> Working with students and academics in designing technological solutions to enhance their experience and outcomes -such as the provision of online communities to support meaningful interaction with peers, tutors and industry mentors-is a wonderful opportunity for collaboration. </p><b>Customer focus </b> </p> Technology leaders can partner with university professional staff and academics alike to better understand the changing student landscape; to keep pace as students seek (and demand): </div></div><div class="col-lg-7 col-md-7 col-sm-7"><div class="text_style">• Inspiring teaching, linked with industry</p> • Sophisticated digital platforms </p> • Immersive learning experiences </p> • Practice-based learning and projects </p> • Flipped classroom experiences (where students first gain exposure to new material outside class, with class time then used to assimilate that knowledge) </p> • Ongoing and fruitful connections with their peers, throughout their studies and as engaged alumni </p> • Unbundled credentials delivered in bite-sized chunks, recognized via digital badging</p> • More IT and digital content, enabling them to move in and out of formal educational settings depending on life circumstances </p> CIOs must lean into the space alongside academics and researchers (who are often themselves at the forefront of educational technologies) and support start-up practices to initiate “learn-fast, fail-fast” cultures in-house and with industry partners. </p> IT departments must adapt to be creative disruptors, engaging with the business to identify opportunities to add value, create frictionless student experiences and demonstrate partnership models to deliver at scale in an agile manner. </p> Importantly, communicating effectively and illustrating the benefits of integrating digital technology alongside changing business practices can be the proof point for delivering business strategy and keeping competitors at a (disadvantaged) distance. </p> Applying acute focus and incremental innovation, and finding a mechanism for staff across the university to work together in deeper ways, should become the norm. Identifying exciting new ways to engage students is critical, as they’re the best advocates for innovation. </p> <b>Relationships matter </b> Tertiary education now operates on a globalised scale, and the unprecedented influence and reach of information and communication technologies is integral to its growth trajectory. </p> Institutions like RMIT compete with others to supply education, credentials and knowledge more broadly. Growth in international education is increasingly occurring online and through offshore partnership arrangements, as well as the traditional Australian on-campus model. </p> More than ever, government and societal impacts influence both opportunities and student choices for their future careers. Understanding the world that surrounds students requires us to observe and listen, crowd source ideas, prototype tools and applications and reflect this reality back into their worlds. </p> Examining student journeys and pain points further helps us focus our attention and investment where it delivers real value. We know that students continue to seek to belong and to meaningfully engage—primarily with their academic program, but also with their cohort. These relationships matter. </p> Technology and assistive analytics can drive effective interventions that build meaningful connections, starting well before students come through the real or virtual doors. We can empower students to more seamlessly develop peer networks and friendships, create links with academics, access critical information, shape realistic expectations, improve skills and develop their confidence levels. 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