Contact us

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</div> <nav class="moe-site-navigation moe-site-navigation--desktop pos:r z:1 ts:s d:n desktop(d:b)"> <div class="pos:r z:3 p-x:xl p-y:s bgc:white bsh:xs moe-site-navigation-wrap"> <div class="wrap:m m-x:a"> <div class="g:12 nm-x:m"> <div class="gcol:2 p-x:m"> <div class="h:100 d:f fld:r ai:c"> <div> <div> <a class="d:b p-l:xs" href="/"> <img class="moe-logo" src="-/media/moe/assets/moe-logo.svg" alt="MOE Logo" style="background-image: none;" /> </a> </div> </div> <div class="m-l:3xl desktop(d:n)"> <button class="p:0 d:f fld:r ai:c fw:7 hv(c:grey-3)" aria-controls="moe-navigation-menu"> <span :class="`icon-${menuOpen ? 'close' : 'menu'}`"></span> <span class="m-l:s">Education level</span> </button> </div> </div> </div> <div class="gcol:10 p-r:m d:f fld:r ai:fe"> <div class="moe-site-navigation__globals flg:1 m-l:xl"> <div class="moe-site-navigation__global-utilities d:f fld:r ai:c jc:sb"> <ul class="global-main-list d:f fld:r"> <li class=" has-children"> <a class="" href="#" role=button> Education levels </a> <button class="navigation-arrow" type="button" aria-pressed="false" aria-expanded="false"> <span class="icon icon-chevron-down--after"></span> <span class="visuallyhidden"> show submenu for Education levels </span> </button> <div class="moe-site-navigation__globals__dropdown-menu"> <div class="arrow"></div> <ul> <li class=""> <a href="/preschool" target="">Preschool</a> </li> <li class=""> <a href="/primary" target="">Primary</a> </li> <li class=""> <a href="/secondary" target="">Secondary</a> </li> <li class=""> <a href="/post-secondary" target="">Post-secondary</a> </li> </ul> </div> </li> <li class=" has-children"> <a class="" href="/financial-matters" target=> Financial matters </a> <button class="navigation-arrow" type="button" aria-pressed="false" aria-expanded="false"> <span class="icon icon-chevron-down--after"></span> <span class="visuallyhidden"> show submenu for Financial matters </span> </button> <div class="moe-site-navigation__globals__dropdown-menu"> <div class="arrow"></div> <ul> <li class=""> <a href="/financial-matters/awards-scholarships">Awards and scholarships</a> </li> <li class=""> <a href="/financial-matters/edusave-account">Edusave Account</a> </li> <li class=""> <a href="/financial-matters/fees">School fees</a> </li> <li class=""> <a href="/financial-matters/financial-assistance">Financial assistance</a> </li> <li class=""> <a href="/financial-matters/government-loan-schemes">Loan schemes</a> </li> <li class=""> <a href="/financial-matters/psea">Post-Secondary Education Account</a> </li> <li class=""> <a href="/financial-matters/tuition-grant-scheme">Tuition Grant Scheme</a> </li> </ul> </div> </li> <li class=" has-children"> <a class="" href="/education-in-sg" target=> Education in SG </a> <button class="navigation-arrow" type="button" aria-pressed="false" aria-expanded="false"> <span class="icon icon-chevron-down--after"></span> <span class="visuallyhidden"> show submenu for Education in SG </span> </button> <div class="moe-site-navigation__globals__dropdown-menu"> <div class="arrow"></div> <ul> <li class=""> <a href="/education-in-sg/21st-century-competencies">21st Century Competencies</a> </li> <li class=""> <a href="/primary/compulsory-education" target="">Compulsory education</a> </li> <li class=""> <a href="/education-in-sg/desired-outcomes">Desired Outcomes of Education</a> </li> <li class=""> <a href="/education-in-sg/educational-technology-journey">Educational technology journey</a> </li> <li class=""> <a href="/education-in-sg/our-programmes">Our programmes</a> </li> <li 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aria-label="Shortlist"> <span class="icon-heart ic-empty"></span> </a> <button class="moe-site-navigation__button ts:2xl hv(c:grey-3) icon-menu" aria-label="Toggle navigation menu" type="button"></button> </div> </div> </div> </div> <div class="moe-site-navigation__menu bgc:grey-6 pos:a l:0 w:100 h:100 z:max of-y:s d:n"> <div class="pos:a t:0 l:0 w:100 h:100 p-x:xl p-t:l p-b:2xl bgc:grey-6"> <div id="moe-search-bar-mobile" data-popular="P1 registration|DSA-Sec|DSA-JC|School terms and holidays"></div> <div class="moe-site-navigation__journeys m-t:l"> <h2 class="moe-text-h6 tt:u">Home</h2> <ul class="moe-site-navigation__globals-mobile stack-y:s m-t:m"> <li class="has-children"> <a class="w:100 d:f fld:r ai:c jc:sb p:0 c:grey-1" href="#" role=button> <h3 class="ts:m">Education levels</h3> </a> <div class="moe-site-navigation__menulist__dropdown-menu"> <ul style="display: none"> <li class=""> <a href="/preschool">Preschool</a> </li> <li class=""> <a href="/primary">Primary</a> </li> <li class=""> <a href="/secondary">Secondary</a> </li> <li class=""> <a href="/post-secondary">Post-secondary</a> </li> </ul> </div> </li> <li> <a class="w:100 d:f fld:r ai:c jc:sb p:0 c:grey-1" href="/financial-matters"> <h3 class="ts:m">Financial matters</h3> </a> </li> <li> <a class="w:100 d:f fld:r ai:c jc:sb p:0 c:grey-1" href="/education-in-sg"> <h3 class="ts:m">Education in SG</h3> </a> </li> <li> <a class="w:100 d:f fld:r ai:c jc:sb p:0 c:grey-1" href="/newsroom"> <h3 class="ts:m">Newsroom</h3> </a> </li> <li> <a class="w:100 d:f fld:r ai:c jc:sb p:0 c:grey-1" href="/careers"> <h3 class="ts:m">Careers </h3> </a> </li> <li> <a class="w:100 d:f fld:r ai:c jc:sb p:0 c:grey-1" href="/about-us"> <h3 class="ts:m">About MOE</h3> </a> </li> </ul> </div> <ul class="moe-site-navigation__globals stack-y:m m-t:l p-t:l bd-t:1 bdc:grey-5 lc:grey-1 p-b:6xl m-b:6xl"> <li> <a href="/shortlist">My shortlisted <span class="moe-nav-shortlist-mobile__value m-l:2xs">(0)</span></a> </li> <li> <div class="pos:r"> <a href="/schoolfinder"> SchoolFinder </a> </div> </li> <li> <div class="pos:r"> <a href="/coursefinder"> CourseFinder </a> </div> </li> <li> <div class="pos:r"> <a href="/calendar"> Academic calendar </a> </div> </li> <li> <div class="pos:r"> <a href="/quick-links"> Quick links </a> </div> </li> </ul> </div> </div> </nav> </div> </header> <div class="moe-dismissable-alert-container"></div> <main class="moe-page__main bgi:1"> <div class="moe-main__header"> <header class="m-b:xl tablet(m-b:3xl)"> <div class="p-x:xl p-y:l"> <div class="wrap:m m-x:a"> <div class="d:f fld:r jc:sb"> <nav aria-label="Breadcrumb"> <ul class="moe-breadcrumbs truncated"> <li class="moe-breadcrumbs__item"> <a href="/"> MOE </a> </li> </ul> </nav> <div class="d:n desktop(d:b)"> <p class="ts:s ff:accent fs:i c:grey-3"> <span> Last Updated: 24 Feb 2023 </span> </p> </div> </div> </div> </div> <div id="moe-content-page-header" class="p-x:xl p-t:m"> <div class="moe-title-summary moe-divider wrap:m m-x:a p-b:xl"> <h1 class="moe-text-h1 c:grey-1">Contact us</h1> <div class="moe-text-summary m-y:m"><p>Submit an enquiry, book a call or make an appointment to visit us.</p></div> </div> </div> </header> </div> <div class="moe-main__content"> <div class="p-x:xl"> <div class="wrap:s m-x:a"> <div class="moe-typeset"> <p>Before contacting us, you may explore these commonly accessed pages and services to find the information you need:</p> <ul> <li><a href="/primary/p1-registration">Primary 1 (P1) registration</a>.</li> <li><a href="/secondary/s1-posting">Secondary 1 (S1) posting</a>.</li> <li><a href="/post-secondary">Post-Secondary Education Institutions (PSEI) admissions</a>.</li> <li><a href="/financial-matters">Financial matters</a>. You can check your <a href="/financial-matters/psea">Post-Secondary Education Account (PSEA)</a> or <a href="/financial-matters/edusave-account">Edusave Account</a> balance by calling the 24-hour hotline at <a href="tel:62600777">6260 0777</a>.</li> <li><a rel="noopener noreferrer" href="https://mysam.singpost.com/webhome" target="_blank">Paying school fees</a> using SAM.</li> <li><a rel="noopener noreferrer" href="https://www.seab.gov.sg/home/services/purchase-of-statements-of-results" target="_blank">Obtaining a digitised copy of your results</a> for PSLE, N-Level, O-Level and A-Level examinations.</li> <li><a rel="noopener noreferrer" href="https://www.seab.gov.sg/home/examinations/UpdatesforPrivateCandidates" target="_blank">Registering as a private candidate</a> for N-Level, O-Level and A-Level examinations.</li> <li><a href="https://www.moe.gov.sg/financial-matters/tuition-grant-scheme">Tuition grant matters</a> such as how to apply for the grant or update your employment details.</li> <li><a href="/careers">Career opportunities</a>.</li> </ul> <p>You can also visit our <a href="https://www.moe.gov.sg/faq">FAQ page</a> or use <a href="/quick-links">self-help tools</a> such as the <a href="/schoolfinder">SchoolFinder</a> and <a href="/coursefinder">CourseFinder</a>, for quick information.</p> <h2>Get in touch</h2> <p>If you would like to get in touch, we are happy to help.</p> <div class="moe-collapsible"> <div id="write" class="moe-collapsible__block"> <div class="moe-collapsible__toggle" role="button" tabindex="0"> <span class="moe-collapsible__heading"> Write</span> <span class="icon-collapsible"></span> </div> <div class="moe-collapsible__container"> <div class="moe-collapsible__content"> Send us your enquiries and feedback using the <a href="/feedback">online feedback form.</a> </div> </div> </div> </div> <div class="moe-collapsible"> <div id="call" class="moe-collapsible__block"> <div class="moe-collapsible__toggle" role="button" tabindex="0"> <span class="moe-collapsible__heading"> Call</span> <span class="icon-collapsible"></span> </div> <div class="moe-collapsible__container"> <div class="moe-collapsible__content"> We encourage you to book a call so that you do not have to wait. We will call you at your preferred time. <strong>Callbacks can only be made to Singapore-registered phone numbers</strong>.<br /> <br /> Make your call appointment at least 1 working day in advance.<br /> <br /> <a class="moe-btn m-b:0 type--primary size--small" href="https://www.booking.gov.sg/public/services/qd6RQ1xQ/availability?anonymous=true" target="_blank" rel="noopener" > Book a callback </a> <br /> <br /> You can <a rel="noopener noreferrer" href="https://www.booking.gov.sg/public/my-bookings?anonymous=true" target="_blank">change or cancel your booking online</a>. You would need a Singapore-registered mobile number to receive a one-time password to make or manage your booking.<br /> <br /> For urgent enquiries, you can call our hotline:<br /> <p><a href="tel:68722220">6872 2220</a></p> During our daily peak period between 11am and 2pm, the waiting time may be at least 15 minutes.<br /> <br /> <div class="moe-answer-card p-y:xs"> <div class="moe-typeset"> <strong>Hotline operating hours</strong><br /> Monday to Friday<br /> 8.30am to 5.30pm<br /> <br /> Closed on weekends and public holidays. </div> </div> </div> </div> </div> </div> <div class="moe-collapsible"> <div id="visit" class="moe-collapsible__block"> <div class="moe-collapsible__toggle" role="button" tabindex="0"> <span class="moe-collapsible__heading"> Visit</span> <span class="icon-collapsible"></span> </div> <div class="moe-collapsible__container"> <div class="moe-collapsible__content"> A visit to the MOE Customer Service Centre (CSC) is strictly <strong>by appointment only</strong>. It is for selected services that cannot be completed online or over a call.<br /> <br /> Book your visit at least 2 days in advance. Prior to your appointment, our Customer Service Executive may contact you to assist with your enquiry. You may receive a call from us at 6872 2220. <br /> <br /> <a class="moe-btn m-b:0 type--primary size--small" href="https://www.booking.gov.sg/public/services/wVeWPJxK/availability?anonymous=true" target="_blank" rel="noopener" > Book a CSC visit </a> <br /> <br /> You can <a rel="noopener noreferrer" href="https://www.booking.gov.sg/public/my-bookings?anonymous=true" target="_blank">change or cancel your booking online</a>. You would need a Singapore-registered mobile number to receive a one-time password to make or manage your booking.<br /> <br /> <div class="moe-answer-card p-y:xs"> <div class="moe-typeset"> <p><strong>MOE Customer Service Centre</strong></p> 1 North Buona Vista Drive<br /> MOE Building, Podium Block<br /> Singapore 138675<br /> <br /> <strong>Operating hours</strong><br /> Monday to Friday<br /> 8.30am to 5.30pm<br /> <br /> Closed on weekends and public holidays. </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </main> <footer 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