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} } </script></div> <div class="section"><div class="new"></div> </div><div class="iparys_inherited"><div class="beforecontent iparsys parsys"></div> </div> </div> <div class="par parsys"><div class="text parbase section"> <p class="text-large">Libraries are continually evolving how they engage with users to make the most impact within their communities. Recently, this has included a renewed emphasis on proactively shaping experiences around library spaces, programming, collections, and staff development.</p> </div> <div class="highlightbox section">  <div class="hbox "> <div class="highlightbox parsys"><div class="title section"> <div id="title-66c113263c" class="cmp-title"> <h3 class="cmp-title__text">In ten years, how would you like your library to be described? </h3> </div> </div> <div class="highlightbox section">  <div class="hbox quote" style="border-color:var(--color-public)"> <div class="highlightbox parsys"><div class="text parbase section"> <p>“I would like to have our library continue to be a ‘jewel’ in our community; a community center that is open to all.”</p> </div> <div class="image parbase section"> <figure class="figure-stack-image img-flt-left-nobrdr"> <img src="/libs/settings/wcm/designs/default/resources/0.gif" alt="" title="" class="cq-dd-image cq-image-placeholder"> <figcaption> <div class="img-caption">Public library respondent, US</div> <div class="img-attribution"></div> </figcaption> </figure></div> </div> </div>  </div> <div class="highlightbox section">  <div class="hbox quote" style="text-align:right;border-color:var(--color-public)"> <div class="highlightbox parsys"><div class="text parbase section"> <p>“We expect the ‘destination of our library’ trend to continue, where the focus is more about spaces and personal connections … than materials.”</p> </div> <div class="image parbase section"> <figure class="figure-stack-image img-flt-right-nobrdr"> <img src="/libs/settings/wcm/designs/default/resources/0.gif" alt="" title="" class="cq-dd-image cq-image-placeholder"> <figcaption> <div class="img-caption">Public library respondent, Greece</div> <div class="img-attribution"></div> </figcaption> </figure></div> </div> </div>  </div> <div class="highlightbox section">  <div class="hbox quote" style="border-color:var(--color-academic)"> <div class="highlightbox parsys"><div class="text parbase section"> <p>“Culturally safe, inclusive in collections and services; tightly integrated in the curriculum and research endeavor.”</p> </div> <div class="image parbase section"> <figure class="figure-stack-image img-flt-left-nobrdr"> <img src="/libs/settings/wcm/designs/default/resources/0.gif" alt="" title="" class="cq-dd-image cq-image-placeholder"> <figcaption> <div class="img-caption">Academic library respondent, Australia</div> <div class="img-attribution"></div> </figcaption> </figure></div> </div> </div>  </div> </div> </div>  </div> <div class="text parbase section"> <p>In 2023, the OCLC Global Council voted to concentrate its area of focus on the important topic of “redefining the library experience.” This is a concept that builds on the findings from OCLC Research initiatives such as the <a href="https://www.oclc.org/research/publications/2021/oclcresearch-new-model-library.html" target="blank">New Model Library</a> and its framework. </p> <p>Conducted in partnership with OCLC Research, the 2023 survey explored themes such as community engagement, collaboration, and innovative programs that meet library users’ continually evolving needs and expectations. The results of that survey provide insight into ways that library leaders and workers expect changing library experiences to create more meaningful engagement and positive impacts.</p> <p>How are you including thoughts about the library experience in your future planning? Compare your ideas with those of your peers from around the world as you consider how to drive change over the next decade.</p> </div> <div class="highlightbox section">  <div class="hbox calltoaction"> <div class="highlightbox parsys"><div class="text parbase section"> <p>Global Council areas of focus concentrate efforts around a topic of interest to libraries around the world. This important work spans not only geographic regions, but all types of libraries—while providing opportunities for professionals at all levels of their careers to participate and add their voices and ideas to the conversation. Previous topics included: <a href="https://www.oclc.org/research/areas/library-collaboration-research/globalcouncil-area-of-focus-2022.html" target="blank">Libraries and Open Ecosystems</a>, <a href="https://www.oclc.org/research/publications/2021/sustainable-development-goals-study-2021.html" target="blank">Sustainable Development Goals</a>, <a href="https://www.oclc.org/research/publications/2020/oclcresearch-global-council-discovery-fulfillment-survey.html" target="blank">Discovery and Fulfillment</a>, and <a href="https://www.oclc.org/research/publications/2020/oclcresearch-open-content-activities-in-libraries.html" target="blank">Open Access, Open Content</a>.</p> </div> </div> </div>  </div> <div class="text parbase section"> <hr /> </div> <div class="title section"> <div id="title-70eca23d5f" class="cmp-title"> <h2 class="cmp-title__text">Major library experience findings</h2> </div> </div> <div class="text parbase section"> <p>While the survey garnered data across a wide variety of questions, a few findings stand out as particularly notable with regard to the subject of changing library experiences:</p> <ul> <li>Libraries will increasingly play the role of “space providers”</li> <li>Demand for open access in academic libraries will intensify</li> <li>Resource sharing through consortia will increase</li> <li>Partnerships with non-profit and government agencies will increase for public libraries</li> <li>Academic librarians expect increased partnerships with consortia and other libraries</li> <li>Library workers may see more flexible working options and access to mental health care</li> <li>Additional need for data analytics is expected</li> </ul> <p>We’ll see how those findings relate to three specific topics within the library experience:</p> <ul> <li>What resources and services libraries offer their users</li> <li>How libraries engage with their communities and collaborate with each other and outside partners</li> <li>The experience of library workers themselves</li> </ul> </div> <div class="highlightbox section">  <div class="hbox "> <div class="highlightbox parsys"><div class="parsyscolumncontrol section"> <div class="parsys_column cq-colctrl-default"> <div class="parsys_column cq-colctrl-default-c0"> <div class="col0 parsys"><div class="text parbase section"> <h4 class="color-other">Survey responses</h4> </div> <div class="text parbase section"> <div class="row flex-wrap"> <p class="chip"><span class="chip-label text-large"><strong>1,627</strong> respondents</span></p> <p class="chip"><span class="chip-label text-large"><strong>77</strong> countries/territories</span></p> </div> </div> <div class="customjavascript section"> <?xml version="1.0" encoding="utf-8"?> <!DOCTYPE svg PUBLIC "-//W3C//DTD SVG 1.1//EN" "http://www.w3.org/Graphics/SVG/1.1/DTD/svg11.dtd"> <svg version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" role="img" x="0px" y="0px" width="100%" viewBox="57 241 757 459" 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id="za" d="M476.731,588.02l-6.829,6.311l-1.625,3.898l-5.411-0.674l-4.503,4.002l-2.991-0.294l0.241-5.531l-1.062-0.372l-0.743,11.314l-5.308-0.052l-1.6-1.886l-2.344-0.024l2.137,6.129l3.812,3.604l-2.723,3.172l1.764,3.977l4.08,1.558l3.25-2.767l9.311,0.053l0.667-0.83l4.132-0.728l13.978-13.917l-0.053-4.382l-1.495,1.937h-2.238l-2.723-2.282l1.383-3.44l2.378-0.482l-0.217-7.071L476.731,588.02L476.731,588.02z M473.455,604.011l1.306-0.052l2.118,2.299l-0.061,2.662l-2.481,1.253l-0.155,0.883l-3.785,0.043l-1.186-2.853l1.081-2.092L473.455,604.011L473.455,604.011z"/> <path id="zm" d="M459.78,571.656l2.739,3.802l4.244,0.261l1.504,0.829l4.443,0.053l3.829-5.367l10.702-4.789l0.934-4.219l-1.244-6.043l-5.584-3.181l-3.727,0.26l-1.857,4.114l0.053,1.876l4.391,2.136l0.26,4.642l-3.775,0.208l-0.935-1.564l-10.495-4.479l-0.311,3.44l-4.962,0.155L459.78,571.656L459.78,571.656z"/> <path id="zw" d="M468.52,578.226l7.755,8.757l5.946,1.513l3.984-6.248l-0.312-8.281l-6.465-3.337l-2.431,1.098l-3.62,5.524l-5.014-0.053L468.52,578.226L468.52,578.226z"/> </g> </svg> </div> <div class="text parbase section"> <p style="text-align: right; margin-bottom: 4px;"><b>Top 5 countries/territories</b></p> <div class="row flex-wrap flex-justify-end"> <div class="chip chip-us"> <b>716</b> US </div> <div class="chip chip-fr"> <b>129</b> France </div> <div class="chip chip-de"> <b>110</b> Germany </div> <div class="chip chip-es"> <b>108</b> Spain </div> <div class="chip chip-it"> <b>92</b> Italy </div> </div> </div> </div> </div> </div></div> </div> </div>  </div> <div class="text parbase section"> <hr /> </div> <div class="title section"> <div id="title-371fbe0cd7" class="cmp-title"> <h2 class="cmp-title__text">Library offerings</h2> </div> </div> <div class="text parbase section"> <p>How will experiences related to library resources and services change in the next ten years? </p> </div> <div class="title section"> <div id="title-4584541f75" class="cmp-title"> <h3 class="cmp-title__text">Libraries will increasingly play the role of “space providers”</h3> </div> </div> <div class="text parbase section"> <p>Respondents were asked, “How do you anticipate the space in your library designed for meetings or collaborative work for users might change in the next 5–10 years?” Fifty-nine percent anticipate this type of physical space will increase, 23% feel it will remain the same, and just 3% feel it will decrease. </p> </div> <div class="highlightbox section">  <div class="hbox quote" style="border-color:var(--color-academic)"> <div class="highlightbox parsys"><div class="text parbase section"> <p>“Less print and more collaborative spaces—they also do not need to be high tech—they need to be flexible adaptable spaces where users can use their own tech, discuss, plan, etc.”</p> </div> <div class="image parbase section"> <figure class="figure-stack-image img-flt-left-nobrdr"> <img src="/libs/settings/wcm/designs/default/resources/0.gif" alt="" title="" class="cq-dd-image cq-image-placeholder"> <figcaption> <div class="img-caption">Academic library respondent, Australia</div> <div class="img-attribution"></div> </figcaption> </figure></div> </div> </div>  </div> <div class="text parbase section"> <p>Academic library respondents (66%) are significantly more likely to anticipate this increase compared to public library respondents (55%) and other library type respondents (42%). </p> </div> <div class="highlightbox section">  <div class="hbox "> <div class="highlightbox parsys"><div class="text parbase section"> <div class="html-chart bar-chart"> <h4 class="title color-other">Libraries will increasingly play the role of “space providers”</h4> <div class="keys"> <div class="key"> Percent of respondents who expect collaborative meeting spaces to increase </div> </div> <div class="bar-name bar-prominent"> Overall </div> <div class="bar bar-prominent"> <div class="bar-value"> 59 </div> </div> <div class="bar-name"> Academic </div> <div class="bar color-academic"> <div class="bar-value"> 66 </div> </div> <div class="bar-name"> Public </div> <div class="bar color-public"> <div class="bar-value"> 55 </div> </div> <div class="bar-name"> Other </div> <div class="bar color-other"> <div class="bar-value"> 42 </div> </div> </div> </div> </div> </div>  </div> <div class="text parbase section"> <p>Respondents were asked to describe the most significant ways physical space will change and 388 provided a comment. Nearly a third (32%) of these respondents say their library’s physical space will have <em>collaborative, technology-enabled space or rooms for meetings, classes, collaboration, creation, etc.</em></p> </div> <div class="title section"> <div id="title-96d331162d" class="cmp-title"> <h3 class="cmp-title__text">Demand for open science in academic libraries will intensify</h3> </div> </div> <div class="text parbase section"> <p>Open science remains a focus for the near future in academic libraries. Two out of three respondents from academic libraries expect online and in-person services as well as staff focus and use of technology that support open science and/or research to increase.</p> </div> <div class="highlightbox section">  <div class="hbox "> <div class="highlightbox parsys"><div class="text parbase section"> <div class="html-chart bar-chart"> <h4 class="title color-academic">Demand for open science in academic libraries will intensify</h4> <div class="keys"> <div class="key"> Percent of academic respondents who expect an increase in support of open science ... </div> </div> <div class="bar-name"> Online services </div> <div class="bar color-academic"> <div class="bar-value"> 67 </div> </div> <div class="bar-name"> In-person services </div> <div class="bar color-academic"> <div class="bar-value"> 66 </div> </div> <div class="bar-name"> Staff technology </div> <div class="bar color-academic"> <div class="bar-value"> 63 </div> </div> <div class="bar-name"> Staff focus </div> <div class="bar color-academic"> <div class="bar-value"> 55 </div> </div> </div> </div> </div> </div>  </div> <div class="highlightbox section">  <div class="hbox quote"> <div class="highlightbox parsys"><div class="text parbase section"> <p>“With the data guidelines for open science, we anticipate more infrastructure needs there and [potential] integration with the research office and outreach to departments.”</p> </div> <div class="image parbase section"> <figure class="figure-stack-image img-flt-left-nobrdr"> <img src="/libs/settings/wcm/designs/default/resources/0.gif" alt="" title="" class="cq-dd-image cq-image-placeholder"> <figcaption> <div class="img-caption">Academic library respondent, US</div> <div class="img-attribution"></div> </figcaption> </figure></div> </div> </div>  </div> <div class="text parbase section"> <hr /> </div> <div class="title section"> <div id="title-29dc3571c7" class="cmp-title"> <h2 class="cmp-title__text">Library engagement and collaboration</h2> </div> </div> <div class="text parbase section"> <p>While much of the work done by libraries on behalf of their institutions and communities is local, the ways in which that work is accomplished often rely on collaborative arrangements and cooperation between libraries and other organizations.</p> </div> <div class="title section"> <div id="title-ced693342a" class="cmp-title"> <h3 class="cmp-title__text">Resource sharing through consortia will increase</h3> </div> </div> <div class="text parbase section"> <p>Respondents were presented with five services that libraries typically receive from consortia (or cooperatives/buying clubs) and were asked how they anticipate these services would change in the next 5–10 years. </p> </div> <div class="highlightbox section">  <div class="hbox quote" style="border-color:var(--color-other)"> <div class="highlightbox parsys"><div class="text parbase section"> <p>“We are part of a library consortium with a shared catalog and shared physical resources. We also collaborate in many ways through this consortium in trainings, sharing of knowledge, and so forth.”</p> </div> <div class="image parbase section"> <figure class="figure-stack-image img-flt-left-nobrdr"> <img src="/libs/settings/wcm/designs/default/resources/0.gif" alt="" title="" class="cq-dd-image cq-image-placeholder"> <figcaption> <div class="img-caption">US government library respondent</div> <div class="img-attribution"></div> </figcaption> </figure></div> </div> </div>  </div> <div class="text parbase section"> <p>Most respondents expect cooperative resource sharing, content buying, and staff training/development resources to either increase or remain the same. </p> </div> <div class="highlightbox section">  <div class="hbox "> <div class="highlightbox parsys"><div class="text parbase section"> <div class="html-chart bar-chart"> <h4 class="title color-other">Resource sharing through consortia will increase</h4> <div class="keys"> <div class="key"> Expect support to increase </div> <div class="key"> Expect support to stay the same </div> </div> <div class="bar-name"> Resource sharing </div> <div class="bar color-other"> <div class="bar-value"> 59 </div> <div class="bar-value"> 30 </div> </div> <div class="bar-name"> Content buying </div> <div class="bar color-other"> <div class="bar-value"> 49 </div> <div class="bar-value"> 33 </div> </div> <div class="bar-name"> Staff training/development </div> <div class="bar color-other"> <div class="bar-value"> 44 </div> <div class="bar-value"> 36 </div> </div> <div class="bar-name"> Shared technology infrastructure </div> <div class="bar color-other"> <div class="bar-value"> 40 </div> <div class="bar-value"> 31 </div> </div> <div class="bar-name"> Shared catalog </div> <div class="bar color-other"> <div class="bar-value"> 37 </div> <div class="bar-value"> 34 </div> </div> </div> </div> </div> </div>  </div> <div class="text parbase section"> <p>More than half of respondents, regardless of library type, expect resource sharing to increase (public: 54%, academic: 61%, other library types: 62%).</p> </div> <div class="title section"> <div id="title-82194f8036" class="cmp-title"> <h3 class="cmp-title__text">Partnerships with non-profit and government agencies will increase for public libraries</h3> </div> </div> <div class="text parbase section"> <p>Public library respondents were presented with five types of organizations that libraries may collaborate or partner with to address the needs of their user communities and were asked how they anticipate these collaborations/partnerships would change in the next 5–10 years. Nearly half reported that they expect four out of five of those collaborative relationships to increase. </p> </div> <div class="highlightbox section">  <div class="hbox quote" style="border-color:var(--color-public)"> <div class="highlightbox parsys"><div class="text parbase section"> <p>“Mostly we work with community groups … as well as public schools, daycare, health centre, etc. I hope this will continue to increase.”</p> </div> <div class="image parbase section"> <figure class="figure-stack-image img-flt-left-nobrdr"> <img src="/libs/settings/wcm/designs/default/resources/0.gif" alt="" title="" class="cq-dd-image cq-image-placeholder"> <figcaption> <div class="img-caption">Public library respondent, Canada</div> <div class="img-attribution"></div> </figcaption> </figure></div> </div> </div>  </div> <div class="highlightbox section">  <div class="hbox "> <div class="highlightbox parsys"><div class="text parbase section"> <div class="html-chart bar-chart"> <h4 class="title color-public">Partnerships with non-profit and government agencies will increase for public libraries</h4> <div class="keys"> <div class="key"> Percent of public library respondents who expect an increase in partnering with ... </div> </div> <div class="bar-name"> Non-profit services in the community </div> <div class="bar color-public"> <div class="bar-value"> 48 </div> </div> <div class="bar-name"> Other governmental agencies </div> <div class="bar color-public"> <div class="bar-value"> 47 </div> </div> <div class="bar-name"> Local universities, colleges, and schools </div> <div class="bar color-public"> <div class="bar-value"> 44 </div> </div> <div class="bar-name"> Consortia and other library groups </div> <div class="bar color-public"> <div class="bar-value"> 43 </div> </div> </div> </div> </div> </div>  </div> <div class="text parbase section"> <p>Only 28% of public library respondents felt that partnerships with for-profit services and businesses in the community were likely to increase.</p> </div> <div class="title section"> <div id="title-aabd4b5312" class="cmp-title"> <h3 class="cmp-title__text">Academic librarians expect increased partnerships with consortia and other libraries</h3> </div> </div> <div class="text parbase section"> <p>Academic library respondents were more likely to report expected increases in collaborations/partnerships with consortia and other libraries and library groups.</p> </div> <div class="highlightbox section">  <div class="hbox quote" style="border-color:var(--color-academic)"> <div class="highlightbox parsys"><div class="text parbase section"> <p>“We partner with our state consortia and will need to continue to rely on this. Partnering within our institution is where we're trying to make an impact, but we will need to work harder to make our impact more meaningful for the whole institution.”</p> </div> <div class="image parbase section"> <figure class="figure-stack-image img-flt-left-nobrdr"> <img src="/libs/settings/wcm/designs/default/resources/0.gif" alt="" title="" class="cq-dd-image cq-image-placeholder"> <figcaption> <div class="img-caption">Academic library respondent, US</div> <div class="img-attribution"></div> </figcaption> </figure></div> </div> </div>  </div> <div class="highlightbox section">  <div class="hbox "> <div class="highlightbox parsys"><div class="text parbase section"> <div class="html-chart bar-chart"> <h4 class="title color-academic">Academic librarians expect increased partnerships with consortia and other libraries</h4> <div class="keys"> <div class="key"> Percent of academic library respondents who expect an increase in partnering with … </div> </div> <div class="bar-name"> Consortia and other libraries and library groups </div> <div class="bar color-academic"> <div class="bar-value"> 59 </div> </div> <div class="bar-name"> Other services/offices on campus </div> <div class="bar color-academic"> <div class="bar-value"> 49 </div> </div> <div class="bar-name"> Other universities or colleges </div> <div class="bar color-academic"> <div class="bar-value"> 47 </div> </div> </div> </div> </div> </div>  </div> <div class="text parbase section"> <p>Only 19% of academic library respondents felt partnerships with nonprofit services in the community would increase, and only 9% indicated partnerships with for-profit services and businesses would increase.</p> </div> <div class="text parbase section"> <hr /> </div> <div class="title section"> <div id="title-fb75cdb712" class="cmp-title"> <h2 class="cmp-title__text">Library as a workplace</h2> </div> </div> <div class="text parbase section"> <p>Disruptions caused by the COVID-19 pandemic created challenges for library workers that continue to reverberate. How technology is used by library workers has changed and will continue to do so. In addition, the need for flexible work options and access to mental health remain important topics for consideration. </p> </div> <div class="title section"> <div id="title-54de09ad42" class="cmp-title"> <h3 class="cmp-title__text">Library workers may see more flexible working options and access to mental health care</h3> </div> </div> <div class="text parbase section"> <p>Forty-four percent (44%) of total respondents expect flexible working options to increase over the next 5–10 years. And while only 26% believe that access to mental health care will increase, another 30% believe it will at least remain the same.</p> </div> <div class="highlightbox section">  <div class="hbox quote" style="border-color:var(--color-academic)"> <div class="highlightbox parsys"><div class="text parbase section"> <p>“[We] Anticipate that there might be more remote work and flexible work options in 5–10 years to promote work/life balance.”</p> </div> <div class="image parbase section"> <figure class="figure-stack-image img-flt-left-nobrdr"> <img src="/libs/settings/wcm/designs/default/resources/0.gif" alt="" title="" class="cq-dd-image cq-image-placeholder"> <figcaption> <div class="img-caption">Academic library respondent, US</div> <div class="img-attribution"></div> </figcaption> </figure></div> </div> </div>  </div> <div class="highlightbox section">  <div class="hbox quote" style="text-align:right;border-color:var(--color-other)"> <div class="highlightbox parsys"><div class="text parbase section"> <p>“…relaxation workshops, training in mental health care. All this already exists but will certainly be increased in the years to come.”</p> </div> <div class="image parbase section"> <figure class="figure-stack-image img-flt-right-nobrdr"> <img src="/libs/settings/wcm/designs/default/resources/0.gif" alt="" title="" class="cq-dd-image cq-image-placeholder"> <figcaption> <div class="img-caption">Special library respondent, France</div> <div class="img-attribution"></div> </figcaption> </figure></div> </div> </div>  </div> <div class="title section"> <div id="title-9fa5143041" class="cmp-title"> <h3 class="cmp-title__text">Additional need for data analytics is expected</h3> </div> </div> <div class="text parbase section"> <p>Both academic and public library respondents expect the use of data analytics and collection analysis technology by staff will increase. Academic respondents also see an increase in data management and curation technologies, while public respondents expect an increase in technologies for marketing/communications and event management.</p> </div> <div class="highlightbox section">  <div class="hbox "> <div class="highlightbox parsys"><div class="text parbase section"> <div class="html-chart bar-chart"> <h4 class="title color-other">Additional need for data analytics is expected</h4> <div class="keys"> <div class="key"> Percent of academic library respondents who expect an increase in the use of technology for … </div> </div> <div class="bar-name"> Data management and curation </div> <div class="bar color-academic"> <div class="bar-value"> 60 </div> </div> <div class="bar-name"> Data analytics and visualization </div> <div class="bar color-academic"> <div class="bar-value"> 60 </div> </div> <div class="bar-name"> Collection analysis </div> <div class="bar color-academic"> <div class="bar-value"> 55 </div> </div> </div> <div class="html-chart bar-chart"> <div class="keys"> <div class="key"> Percent of public library respondents who expect an increase in the use of technology for … </div> </div> <div class="bar-name"> Marketing and communications </div> <div class="bar color-public"> <div class="bar-value"> 62 </div> </div> <div class="bar-name"> Collection analysis </div> <div class="bar color-public"> <div class="bar-value"> 53 </div> </div> <div class="bar-name"> Data analytics </div> <div class="bar color-public"> <div class="bar-value"> 52 </div> </div> <div class="bar-name"> Event management </div> <div class="bar color-public"> <div class="bar-value"> 50 </div> </div> </div> </div> </div> </div>  </div> <div class="highlightbox section">  <div class="hbox quote" style="border-color:var(--color-public)"> <div class="highlightbox parsys"><div class="text parbase section"> <p>“…We have been looking at using increased technology to manage programs, projects and events.”</p> </div> <div class="image parbase section"> <figure class="figure-stack-image img-flt-left-nobrdr"> <img src="/libs/settings/wcm/designs/default/resources/0.gif" alt="" title="" class="cq-dd-image cq-image-placeholder"> <figcaption> <div class="img-caption">Public library respondent, US</div> <div class="img-attribution"></div> </figcaption> </figure></div> </div> </div>  </div> <div class="text parbase section"> <hr /> </div> <div class="title section"> <div id="title-27203bba64" class="cmp-title"> <h2 class="cmp-title__text">Library visions for the future</h2> </div> </div> <div class="text parbase section"> <p>In closing, we asked respondents: How would you like your library to be described ten years from today? The following options were provided, and respondents were asked to rank their choices. They replied:</p> </div> <div class="highlightbox section">  <div class="hbox "> <div class="highlightbox parsys"><div class="text parbase section"> <div class="html-chart donut-chart"> <h4 class="title color-other">Librarians see the future library as a trusted source of information and a flexible space</h4> <div class="keys"> <div class="key"> Percent of respondents who selected their preference for each description </div> </div> <div class="items"> <div class="item"> <div class="name"> <b>A trusted source of information</b> <br /> Ranked 1st choice </div> <div class="value"> 37 </div> </div> <div class="item"> <div class="name"> <b>A flexible space</b> <br /> Ranked 2nd choice </div> <div class="value"> 31 </div> </div> <div class="item"> <div class="name"> <b>A gathering hub</b> <br /> Ranked 3rd choice </div> <div class="value"> 22 </div> </div> <div class="item"> <div class="name"> <b>Agile and open</b> <br /> Ranked 4th choice </div> <div class="value"> 11 </div> </div> </div> </div> </div> </div> </div>  </div> <div class="highlightbox section">  <div class="hbox quote" style="border-color:var(--color-academic)"> <div class="highlightbox parsys"><div class="text parbase section"> <p>“A trusted partner in teaching, learning and research.”</p> </div> <div class="image parbase section"> <figure class="figure-stack-image img-flt-left-nobrdr"> <img src="/libs/settings/wcm/designs/default/resources/0.gif" alt="" title="" class="cq-dd-image cq-image-placeholder"> <figcaption> <div class="img-caption">Academic library respondent, Australia</div> <div class="img-attribution"></div> </figcaption> </figure></div> </div> </div>  </div> <div class="highlightbox section">  <div class="hbox quote" style="text-align:right;border-color:var(--color-public)"> <div class="highlightbox parsys"><div class="text parbase section"> <p>“The go-to place in the community to connect and learn, whether in-person or online.”</p> </div> <div class="image parbase section"> <figure class="figure-stack-image img-flt-right-nobrdr"> <img src="/libs/settings/wcm/designs/default/resources/0.gif" alt="" title="" class="cq-dd-image cq-image-placeholder"> <figcaption> <div class="img-caption">Public library respondent, Canada</div> <div class="img-attribution"></div> </figcaption> </figure></div> </div> </div>  </div> <div class="text parbase section"> <p>How would you answer that question? What experiences—for your users, your staff, and your partners at other libraries and organizations—will change? </p> </div> <div class="text parbase section"> <p>We’ve seen dramatic changes over the past decades in how libraries provide resources and services. Many of those have been further accelerated by the recent global pandemic. But every library is different. Whether you see yourself reflected in these results—or are experiencing a very different set of changes—your vision can help shape the future of library experiences for your library and our profession as a whole.</p> </div> <div class="text parbase section"> <hr /> </div> <div class="title section"> <div id="title-7d08a5c676" class="cmp-title"> <h2 class="cmp-title__text">Methodology</h2> </div> </div> <div class="text parbase section"> <p>OCLC Research and Global Council conducted an online survey of libraries throughout the world from 9 January – 31 March 2023. This was the first year the survey was translated into multiple languages: Dutch, English, German, International French, International Spanish, and Italian. An invitation to participate in the survey was shared with the library community on 9 January 2023 via email, at member events, and online through the OCLC Community Center and social media channels. A total of 1,627 respondents from 77 countries/territories completed or partially completed the survey: 898 (55%) from 18 countries in the Americas, 641 (39%) from 43 countries/territories in EMEA (Europe, Middle East, and Africa), and 88 (6%) from 16 countries/territories in Asia Pacific. Just over half (52%) of respondents are from academic (or education) libraries (college/university/higher education/research [46%]; community college [3%]; school [K–12] [2%] and other education [.4%]). Nearly a third (30%) are from public libraries and 18% are from other library types, such <span style="color: var(--text-primary); font-family: var(--font-family-base); font-size: var(--font-size-md);">as government and special libraries. </span></p> </div> <div class="highlightbox section">  <div class="hbox calltoaction"> <div class="highlightbox parsys"><div class="text parbase section"> <p><span class="text-large">To learn more about OCLC Global Council and the area of focus work, visit <a href="https://oc.lc/gc-area-of-focus" target="_blank">oc.lc/gc-area-of-focus</a></span></p> </div> </div> </div>  </div> <div class="text parbase section"> <p><em>OCLC would like to thank the 1,627 library professionals who completed the survey. Also special thanks to the OCLC Global Council, and in particular, the members of the 2021–2023 Global Council Program Committee: Reinhard Altenhöner (chair), May Chan, Sasekea Harris, Jennifer Maguire-Wright, Gaye Rowley, Jan Simane, Anna Wolodoko, and OCLC staﬀ on the Membership, Research and Market Research teams: Helene Blowers, Joanne Cantrell, Lynn Silipigni Connaway, Peggy Gallagher, Lesley A. Langa, and Christina Rodriques.</em></p> <p><em> </em></p> </div> <div class="text parbase section"> <p><strong>Suggested citation:</strong></p> <p>Connaway, Lynn Silipigni, Joanne Cantrell, Peggy Gallagher, Lesley A. Langa, and Christina Rodriques. <em>Redefining the library experience: Findings from the 2023 OCLC Global Council Survey.</em> Dublin, OH: OCLC Research. <span id="doi-en-ltr"><a href="https://doi.org/10.25333/nzn0-xx63" target="blank">https://doi.org/10.25333/nzn0-xx63</a></span> <span id="doi-en-a4"><a href="https://doi.org/10.25333/b0m5-g935" target="blank">https://doi.org/10.25333/b0m5-g935</a></span> <span id="doi-fr-ltr"><a href="https://doi.org/10.25333/dx8h-r654" target="blank">https://doi.org/10.25333/dx8h-r654</a></span> <span id="doi-fr-a4"><a href="https://doi.org/10.25333/r30n-t304" target="blank">https://doi.org/10.25333/r30n-t304</a></span> <span id="doi-es-ltr"><a href="https://doi.org/10.25333/88q3-6764" target="blank">https://doi.org/10.25333/88q3-6764</a></span> <span id="doi-es-a4"><a href="https://doi.org/10.25333/e046-mk68" target="blank">https://doi.org/10.25333/e046-mk68</a></span> <span id="doi-nl-a4"><a href="https://doi.org/10.25333/tegy-9j35" target="blank">https://doi.org/10.25333/tegy-9j35</a></span> <span id="doi-de-a4"><a href="https://doi.org/10.25333/6e3j-0038" target="blank">https://doi.org/10.25333/6e3j-0038</a></span> <span id="doi-it-a4"><a href="https://doi.org/10.25333/3avz-q178" target="blank">https://doi.org/10.25333/3avz-q178</a></span></p> </div> </div> <div class="purposestmt iparsys parsys"><div class="section"><div class="new"></div> </div><div class="iparys_inherited"><div class="purposestmt iparsys parsys"></div> </div> </div> </div> <footer> <div class="footer iparsys parsys"><div class="iparys_inherited"><div class="footer iparsys parsys"><div class="text parbase section"> <p><span name="Sprinkles:copyright-current-year" class="cq-rte-sprinkles"><a href="https://policies.oclc.org/en/copyright.html" title="Read the OCLC copyright policy">© 2024 OCLC</a></span> </p> <p><a href="https://policies.oclc.org/en/copyright/trademarks.html">Domestic and international trademarks and/or service marks of OCLC, Inc. and its affiliates</a></p> <ul> <li><a href="https://policies.oclc.org/en/privacy/privacy-statement.html">Privacy statement</a></li> <li><a href="https://policies.oclc.org/en/privacy/cookie-statement.html">Cookie notice</a></li> <li><a id="ot-sdk-btn" class="ot-sdk-show-settings">Cookie settings</a></li> <li><a href="https://policies.oclc.org/en/accessibility.html">Accessibility statement</a></li> <li><a href="https://www.oclc.org/en/trust/compliance.html#trust-certifications">ISO 27001 Certificate</a></li> </ul> </div> <div class="customjavascript section"> <script> function setPillNavClasses() { const pills = document.querySelector('#pill-nav'); if(pills && !document.querySelector('#pill-nav .pill-nav-active')) { const currentPath = location.protocol + '//' + location.host + location.pathname; Array.from(pills.children).forEach((pill, i) => { const a = pill.children[0]; if(currentPath == a.href) { a.classList.add('pill-nav-active'); a.classList.remove('pill-nav-link'); } else { a.classList.remove('pill-nav-active'); a.classList.add('pill-nav-link'); } }); } } setPillNavClasses(); </script></div> </div> </div><div class="customjavascript section"> <script> // // Note about deployment/roll out: Minor changes should be copied manually from /go/en to /go/LANGs. If extensive language // changes are needed that have translations, use /oclcdata/translation-proxies/publications/gc-survey-2023-v2 which is // connected to all LANGs under /oclcdata // // // BAR CHARTS PIE CHARTS // function degToRad(deg) { return deg * Math.PI / 180; }; function setAttributesNS(el, attrs) { for (var key in attrs) { el.setAttributeNS(null, key, attrs[key]); } } function createElementSVG(el, attrs) { el = document.createElementNS('http://www.w3.org/2000/svg', el); setAttributesNS(el, attrs); return el; } var colors = [ ['blue-dark', 'blue-darker'], ['magenta', 'magenta-dark'], ['cyan', 'blue'], ['lime-dark', 'green'], ['blue', 'blue-dark'], ['orange', 'orange-dark'], ['yellow', 'yellow-dark'], ] const chart = document.querySelector(`.html-chart`); if (chart.className.indexOf(`html-chart-processed`) === -1) { chart.classList.add(`html-chart-processed`); // all charts document.querySelectorAll(`.html-chart`).forEach((eachChart, h) => { // keys eachChart.querySelectorAll('.keys').forEach(keys => { if ([...keys.children].length > 1) { [...keys.children].forEach(key => { const div = document.createElement('div'); div.classList.add(`key-icon`); key.prepend(div); }); } }); // bars eachChart.querySelectorAll(`.bar`).forEach((bar, i) => { var boxHeight = 28; var fontSize = `inherit`; if (bar.classList.contains(`bar-prominent`)) { boxHeight = 48; fontSize = `1.5em`; } const svgEl = createElementSVG(`svg`, { width: `100%`, height: boxHeight, style: `display:block` }); var totalX = 0; [...bar.children].forEach((valueEl, j) => { const value = parseInt(valueEl.innerText); const color = colors[i % colors.length][0]; const color2 = colors[i % colors.length][j - 1]; // const rect = createElementSVG(`rect`, { width: `${value}%`, height: `100%`, x: `${totalX}%`, fill: `var(--${color})` }); // const text = createElementSVG(`text`, { width: `${value}%`, height: `100%`, x: `${totalX + value - 1}%`, y: `54%`, fill: `var(--${color}-contrast)`, 'dominant-baseline': `middle`, 'text-anchor': `end`, style: `font-weight:bold;text-align:right;font-size:${fontSize};` }); const rect = createElementSVG(`rect`, { width: `${value}%`, height: `100%`, x: `${totalX}%` }); const text = createElementSVG(`text`, { width: `${value}%`, height: `100%`, x: `${totalX + value - 1}%`, y: `54%`, 'dominant-baseline': `middle`, 'text-anchor': `end`, style: `font-weight:bold;text-align:right;font-size:${fontSize};` }); text.textContent = `${value}%`; if (j == 1) { const defs = createElementSVG(`defs`); const stripeWidth = 6; const pattern = createElementSVG(`pattern`, { id: `pattern-${i}`, width: stripeWidth, height: boxHeight, patternTransform: `rotate(45 50 50)`, patternUnits: `userSpaceOnUse` }); const patternRect = createElementSVG(`rect`, { width: `100%`, height: `100%`, fill: `var(--${color2})` }); const patternLine = createElementSVG(`line`, { stroke: `rgba(229,244,255,0.2)`, 'stroke-width': stripeWidth, y2: boxHeight }) const patternLine2 = createElementSVG(`line`, { stroke: `rgba(0,15,26,0.4)`, 'stroke-width': stripeWidth, x1:stripeWidth, x2:stripeWidth, y2:boxHeight }) pattern.appendChild(patternRect); pattern.appendChild(patternLine); pattern.appendChild(patternLine2); defs.appendChild(pattern) svgEl.appendChild(defs); //setAttributesNS(rect, { fill: `url(#pattern-${i})` }); rect.style.setProperty("fill", `url(#pattern-${i})`, "important") } svgEl.appendChild(rect); svgEl.appendChild(text); totalX += value; }); bar.appendChild(svgEl); }); var totalDeg = 0; eachChart.querySelectorAll('.donut-chart .items').forEach(items => { const boxWidth = 100; const boxHeight = 100; const radius = 50; const centerXY = 50; const xProportion = items.clientWidth / items.clientHeight; const svgEl = createElementSVG('svg', { viewBox: `0 0 ${boxWidth} ${boxHeight}`, width: `100%`, height: `100%`, style: 'display:block' }); const defs = createElementSVG('defs'); const mask = createElementSVG('mask', { id: 'clip' }); const circle = createElementSVG('circle', { cx: 50, cy: 50, r: 40, fill: 'white' }); const circle2 = createElementSVG('circle', { cx: 50, cy: 50, r: 18 }); const g = createElementSVG('g', { mask: 'url(#clip)' }); mask.appendChild(circle); mask.appendChild(circle2); defs.appendChild(mask); svgEl.appendChild(defs); eachChart.querySelectorAll('.item').forEach((item, i) => { const nameEl = item.querySelector('.name'); const valueEl = item.querySelector('.value'); const value = valueEl.textContent; const color = `var(--${colors[i][0]})`; const degrees = value * 3.6; const rotatedDeg = totalDeg - 90; const pieCenterDeg = rotatedDeg + degrees / 2; const x = (radius * Math.cos(degToRad(rotatedDeg)) + centerXY).toFixed(2); const y = (radius * Math.sin(degToRad(rotatedDeg)) + centerXY).toFixed(2); const ppx = (radius * .57 * Math.cos(degToRad(pieCenterDeg)) / xProportion + centerXY).toFixed(2); const ppy = (radius * .57 * Math.sin(degToRad(pieCenterDeg)) + centerXY).toFixed(2); const lx = (radius * .82 * Math.cos(degToRad(pieCenterDeg)) / xProportion + centerXY).toFixed(2); const ly = (radius * .82 * Math.sin(degToRad(pieCenterDeg)) + centerXY).toFixed(2); var points = `0,0 100,0 100,100 0,100`; if (totalDeg == 0) { } else if (totalDeg <= 90) { points = `50,50 50,0 0,0 0,100 100,100 100,0 ${x},${y}`; } else if (totalDeg <= 180) { points = `50,50 50,0 0,0 0,100 100,100 ${x},${y}`; } else if (totalDeg <= 270) { points = `50,50 50,0 0,0 0,100 ${x},${y}`; } else if (totalDeg < 360) { points = `50,50 50,0 0,0 ${x},${y}`; } // position the percentage valueEl.style.left = ppx + '%'; valueEl.style.top = ppy + '%'; valueEl.innerText += '%'; valueEl.style.setProperty("color", `var(--${colors[i][0]}-contrast)`, "important"); if (value > 20) { valueEl.style.transform = 'scale(1.2) translate(-50%, -50%)'; } // position the name nameEl.style.left = lx + '%'; nameEl.style.top = ly + '%'; if (pieCenterDeg < 0) { nameEl.style.transform = `translate(0%, -100%)`; } else if (pieCenterDeg < 90) { nameEl.style.transform = `translate(0%, 0%)`; } else if (pieCenterDeg < 180) { nameEl.style.transform = `translate(-100%, 0%)`; } else if (pieCenterDeg < 270) { nameEl.style.transform = `translate(-100%, -100%)`; } if (pieCenterDeg >= 90) { nameEl.style.textAlign = 'right'; } // position separator const separator = createElementSVG('line', { x1: 50, y1: 50, x2: x, y2: y, stroke: 'black', 'stroke-width': 1 }); mask.appendChild(separator); const polygon = createElementSVG('polygon', { fill: color, points: points }); g.appendChild(polygon); svgEl.appendChild(g); totalDeg += degrees; totalDeg > 360 ? totalDeg = 360 : null; }); items.appendChild(svgEl); }); }); } // // FILE PRINT AND DOWNLOAD AND LANG SWITCHER // const lang = document.documentElement.lang.toUpperCase(); const originalTitle = document.title; const urlSafeTitle = document.title.normalize("NFD").replace(/[\u0300-\u036f]/g, "").replace(/[^a-zA-Z0-9]/gi, '') + '-' + lang; const pdfFolder = '/content/dam/oclc/publications/global-council-survey/2023/'; const ltrFilename = `${pdfFolder}${urlSafeTitle}-LTR.pdf`; const a4Filename = `${pdfFolder}${urlSafeTitle}-A4.pdf`; const ltrEl = document.querySelector('#download-letter'); const a4El = document.querySelector('#download-a4'); const langSwitcher = document.querySelector('#language-switcher'); langSwitcher.value = `${lang}`; langSwitcher.onchange = function(e) { var currentHref = window.location.href; 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