Support: Find answers, contact us or report a problem

<!DOCTYPE html> <html lang="en"> <head> <META http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>Support: Find answers, contact us or report a problem | Canada Post</title>   <style type="text/css"> .iw_container { max-width:1440px !important; margin-left: auto !important; margin-right: auto !important; } .iw_stretch { min-width: 100% !important; } </style> <link href="/cpc/assets/cpc/css/foundation-config.css" type="text/css" rel="stylesheet">           <meta name="theme-color" content="#CA261A"> <meta name="apple-mobile-web-app-status-bar-style" content="#CA261A"> <meta name="msapplication-navbutton-color" content="#CA261A"> <meta name="viewport" content="width=device-width, initial-scale=1.0">   <meta name="vpath" content="">   <meta name="page-locale-name" content="">   <link type="image/x-icon" href="/cpc/assets/cpc/img/logos/favicon.ico" rel="shortcut icon">   <link type="text/css" href="/cpc/assets/cpc/css/lib/normalize.css" rel="stylesheet" data-ocde-desktop_or_tablet_or_phone="show">   <link type="text/css" href="/cpc/assets/cpc/css/lib/foundation/6.4/foundation.min.css" rel="stylesheet" data-ocde-desktop_or_tablet_or_phone="show">   <link type="text/css" href="/cpc/assets/cpc/css/cpc-ds.css" rel="stylesheet" data-ocde-desktop_or_tablet_or_phone="show">   <link type="text/css" href="/cpc/assets/cpc/css/cpc-scp.main.css" rel="stylesheet" data-ocde-desktop_or_tablet_or_phone="show">   <script type="text/javascript" src="/cpc/assets/cpc/js/lib/modernizr.js" data-ocde-desktop_or_tablet_or_phone="show"></script>  <script type="text/javascript" src="/cpc/assets/cpc/js/lib/jquery.js" data-ocde-desktop_or_tablet_or_phone="show"></script>  <script type="text/javascript" src="/cpc/assets/cpc/js/lib/foundation/6.4/foundation.min.js" data-ocde-desktop_or_tablet_or_phone="show"></script>  <script type="text/javascript" src="/cpc/assets/cpc/js/cpc-scp.main.js" data-ocde-desktop_or_tablet_or_phone="show"></script>  <script type="text/javascript" src="/cpc/assets/cpc/js/cpc-ds.js" data-ocde-desktop_or_tablet_or_phone="show"></script>    <meta name="language" content="" /> <meta http-equiv="content-language" content="en_CA" /> <meta name="category" content="" /> <meta name="subcategory" content="" /> <meta name="subcategory2" content="" /> <meta name="kbcatrank" content="" /> <meta name="kbsubcatrank" content="" /> <meta name="date.published" content="" /> <meta name="category_landing" content="" /> <meta name="keywords" content="Support, report a problem, create a service ticket, FAQ, frequently asked questions, contact, help, complaint, question, customer service phone number, contact phone number, assistance, support articles" /> <meta name="description" content="Find the solutions and assistance you need. Browse common support topics, report concerns and find the right way to contact us." /> <meta name="phead" content="Support: Find answers, contact us or report a problem" /> <meta name="pta" content="Help and support, answers and service tickets" /> <meta name="adops" content="0" /> <meta name="APL1" content="common" /> <meta name="APL2" content="support" /> <meta name="APL3" content="" /> <meta name="APL4" content="" /> <meta name="APL5" content="" /> <meta name="APL6" content="" /> <meta name="APL7" content="" /> <meta name="APL8" content="" /> <meta name="APL9" content="" /> <meta name="segment" content="Support" /> <meta name="segmentid" content="4" /> <meta name="segment_landing" content="/cpc/en/support.page" /> <meta name="sns" content="common" /> <meta name="cattype" content="support" /> <meta name="ptype" content="" /> <meta name="robots" content="index,follow" /> <meta property="og:description" content="Find the solutions and assistance you need. Browse common support topics, report concerns and find the right way to contact us." /> <meta property="og:title" content="Support: Find answers, contact us or report a problem" /> <meta name="toggleUrl" content="/scp/fr/soutien.page" /> <link rel="alternate" href="https://www.canadapost-postescanada.ca/scp/fr/soutien.page" hreflang="fr-ca" /> <link rel="alternate" href="https://www.canadapost-postescanada.ca/cpc/en/support.page" hreflang="en-ca" /> <link rel="canonical" href="https://www.canadapost-postescanada.ca/cpc/en/support.page" /> <meta name="apple-itunes-app" content="app-id=394391577" /><meta name="google-play-app" content="app-id=com.canadapost.android" /> <meta name="sso-username" content="Unauthenticated" /> <meta name="sso-groups" content="Unauthenticated" /> <meta name="sso-token" content="" /> <meta name="dcterms.creator" content="Canada Post"></meta><script type="text/javascript" src="/cpc/assets/cpc/js/chat-common.js" data-tg-desktop_or_tablet_or_phone="show"></script> <meta name="dcterms.creator" content="Canada Post"></meta><script src="https://assets.adobedtm.com/8555ef77443acd85ab4eb6b187cf7ed7fe0f79eb/satelliteLib-f2fc6f00da802a0747b6ffed3c12e3931bfca496.js"></script></head> <body> <div class="iw_viewport-wrapper"><header id="sectionld09z6os"> <div class="grid-x" id="rowld09z6ot"> <div class="cell large-12" id="colld09z6ou"> <div class="iw_component" id="iw_comp1706742582875"> <style>#iw_comp1706742582875{}</style><div class="cpc-skip-nav"> <a href="#main-content" class="skip-nav"><span class="cpc-skip-nav-label"></span></a> </div><div id="mainNav" class="cpc-nav " data-sitemap="support"></div><script> ;(function(window, document) { const language = document.querySelector('html').getAttribute('lang'); const text = language === 'en' ? 'Skip to Main Content' : 'Aller au Contenu Principal'; const skipNavLabel = document.querySelector('.skip-nav'); const events = ['click', 'keydown']; if (!skipNavLabel) return; skipNavLabel.innerHTML = text; events.forEach(function(event) { skipNavLabel.addEventListener(event, function(evt) { if (event === 'click' || evt.code === 'Enter' || evt.key === 'Enter') { skipToMainHeader(evt); } }) }); function skipToMainHeader(evt) { evt.preventDefault(); const bodyContentHeader = document.body.querySelector('h1'); if (bodyContentHeader) { bodyContentHeader.setAttribute('tabindex', '-1'); bodyContentHeader.focus(); } } })(window, document); </script><script type="text/javascript"> var CPC = CPC || []; CPC.globalNavigation = { "signInLabel": "", "searchLabel": "", "closeLabel": "", "utilityAriaRoleLabel": "", "logoAltText": "", "activePage": "support", "assetBaseUrl": "/cpc/", "nodes": [ { "label": "PersonalBusiness", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Personal", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "personal", "link": "/cpc/en/home.page?", "linkCMSPage": "home", "preserveQs": "false", }, { "label": "Business", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "business", "link": "/cpc/en/small-business.page?", "linkCMSPage": "small-business", "preserveQs": "false", }, { "label": "Our company", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Our company", "link": "/cpc/en/our-company.page?", "linkCMSPage": "our-company", "preserveQs": "false", }, { "label": "Shop", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "store", "link": "/store-boutique/en/home", "preserveQs": "false", }, { "label": "Tools", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/tools.page?", "linkCMSPage": "tools", "preserveQs": "false", }, ] }, { "label": "Personal", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Learn about mailing services for individuals.", "link": "/cpc/en/home.page?", "linkCMSPage": "home", "preserveQs": "false", "nodes": [ { "label": "Sending", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "queryString": "Sending overview", "description": "View postage rates and shipping services for mail and packages.", "link": "/cpc/en/personal/sending.page?", "linkCMSPage": "personal/sending", "preserveQs": "false", "nodes": [ { "label": "Get stamp prices", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Postage rates by envelope weight and destination", "link": "/cpc/en/personal/stamp-prices.page", "preserveQs": "false", }, { "label": "Get postage rates", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Mailing rates for letters and packages", "link": "/cpc/en/tools/find-a-rate.page?", "linkCMSPage": "tools/find-a-rate", "preserveQs": "false", }, { "label": "Create a shipping label", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Prepare and download a printable shipping label", "link": "/cpc/en/personal/create-shipping-label.page", "preserveQs": "false", }, { "label": "Send within Canada", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Available services, rates and Registered Mail", "link": "/cpc/en/personal/send-within-canada.page?", "linkCMSPage": "personal/send-within-canada", "preserveQs": "false", }, { "label": "Send internationally", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Rates and services, forms, duties and Registered Mail", "link": "/cpc/en/personal/send-internationally.page?", "linkCMSPage": "personal/send-internationally", "preserveQs": "false", }, { "label": "Buy stamps and packaging", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Flat rate boxes, postage stamps and prepaid products", "link": "/cpc/en/personal/stamps-and-packaging.page?", "linkCMSPage": "personal/stamps-and-packaging", "preserveQs": "false", }, { "label": "Return a purchase", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Download and print your prepaid return shipping labels", "link": "/cpc/en/personal/return-purchase.page", "preserveQs": "false", }, { "label": "Check sending guidelines ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Requirements and restrictions by destination ", "link": "/cpc/en/personal/sending-guidelines.page?", "linkCMSPage": "personal/sending-guidelines", "preserveQs": "false", }, ] }, { "label": "Receiving", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "queryString": "Receiving overview", "description": "Learn about the different ways to receive your mail and packages.", "link": "/cpc/en/personal/receiving.page?", "linkCMSPage": "personal/receiving", "preserveQs": "false", "nodes": [ { "label": "Track your delivery ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Get an item’s status and sign up for delivery notifications", "link": "/track-reperage/en#/home", "preserveQs": "false", }, { "label": "Forward your mail", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Redirect your mail to a new address", "link": "/cpc/en/personal/mail-forwarding.page", "preserveQs": "false", }, { "label": "Get updates on incoming mail ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Use MyMail to get notified about your mail before it arrives ", "link": "/cpc/en/personal/mymail.page", "preserveQs": "false", }, { "label": "Manage your mail and packages ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Mail holds, automatic tracking and moving to a new home ", "link": "/cpc/en/personal/manage-mail.page?", "linkCMSPage": "personal/manage-mail", "preserveQs": "false", }, { "label": "Pick up purchases at post office ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Use FlexDelivery to get packages delivered to the post office", "link": "/cpc/en/personal/flexdelivery.page", "preserveQs": "false", }, { "label": "Mailboxes and lockers", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Community mailboxes, parcel lockers and post office boxes", "link": "/cpc/en/personal/mailboxes-and-lockers.page?", "linkCMSPage": "personal/mailboxes-and-lockers", "preserveQs": "false", }, { "label": "Rent a post office box", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "An extra address to securely receive mail and packages", "link": "/cpc/en/personal/rent-post-office-box.page", "preserveQs": "false", }, ] }, { "label": "Money services", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "queryString": "Money services overview", "description": "Learn about money services available at the post office.", "link": "/cpc/en/personal/money-services.page?", "linkCMSPage": "personal/money-services", "preserveQs": "false", "nodes": [ { "label": "Money transfers", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Use MoneyGram to send and receive money", "link": "/cpc/en/personal/international-money-transfers.page", "preserveQs": "false", }, { "label": "Money orders", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "A safe and prepaid alternative to cash, cheques and e-transfers", "link": "/cpc/en/personal/postal-money-orders.page", "preserveQs": "false", }, { "label": "Buy foreign cash", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Delivered to you without shipping or transaction fees ", "link": "/cpc/en/personal/foreign-currency-delivery.page", "preserveQs": "false", }, { "label": "Prepaid cards and services", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "No credit history or banking information required", "link": "/cpc/en/personal/prepaid-cards.page?", "linkCMSPage": "personal/prepaid-cards", "preserveQs": "false", }, ] }, { "label": "Stamps and coins", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "queryString": "Collectible stamps and coins overview", "description": "Learn about collectible stamps and access pictorial cancels.", "link": "/cpc/en/personal/collectibles.page?", "linkCMSPage": "personal/collectibles", "preserveQs": "false", "nodes": [ { "label": "Shop latest stamps ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Collectible stamps, albums, packs, supplies and more ", "link": "https://store.canadapost-postescanada.ca/store-boutique/en/5/c/postage-stamps?sortBy=createDate+desc", "preserveQs": "false", }, { "label": "Shop latest coins", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Collectible coins from the Royal Canadian Mint", "link": "https://store.canadapost-postescanada.ca/store-boutique/en/16/c/coins-and-collectables?sortBy=createDate+desc", "preserveQs": "false", }, { "label": "Canadian stamp stories", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Dive into the stories behind our stamps", "link": "/cpc/en/personal/collectibles/stamp-stories.page?", "linkCMSPage": "personal/collectibles/stamp-stories", "preserveQs": "false", }, { "label": "Suggest a stamp", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Send us your idea for a new Canadian stamp theme", "link": "/cpc/en/personal/suggest-stamp.page", "preserveQs": "false", }, { "label": "Pictorial cancels", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Browse available cancels and find out where to find them", "link": "/cpc/en/personal/pictorial-cancels.page", "preserveQs": "false", }, { "label": "Sign up for stamp news", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Get Details, your source for the latest stamp news and releases", "link": "/cpc/en/personal/details-magazine-collections-catalogue.page", "preserveQs": "false", }, ] }, ] }, { "label": "Small business", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/small-business.page?", "linkCMSPage": "small-business", "preserveQs": "false", "nodes": [ { "label": "Shipping", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "true", "queryString": "Shipping overview", "description": "Learn about services and rates for Canadian and international shipping.", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Ship in Canada", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Services, rates, tools, guidelines and pickups", "link": "/cpc/en/small-business/ship-in-canada.page?", "linkCMSPage": "small-business/ship-in-canada", "preserveQs": "false", }, { "label": "Ship internationally", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Services, rates, tools, duties and taxes, guidelines and pickups", "link": "/cpc/en/small-business/ship-internationally.page?", "linkCMSPage": "small-business/ship-internationally", "preserveQs": "false", }, { "label": "Prepare a shipment online", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Use Snap Ship to compare rates, print labels and book pickups", "link": "/cpc/en/small-business/snap-ship.page", "preserveQs": "false", }, { "label": "Explore shipping solutions", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Tracking, pickup services, shipping tools and more", "link": "/cpc/en/small-business/shipping-solutions.page?", "linkCMSPage": "small-business/shipping-solutions", "preserveQs": "false", }, { "label": "Create a return policy ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Use our free online tool to set up a return policy in minutes ", "link": "/cpc/en/small-business/create-return-policy.page?", "linkCMSPage": "small-business/create-return-policy", "preserveQs": "false", }, { "label": "Get shipping discounts", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Access exclusive small business discounts and start saving now", "link": "/cpc/en/small-business/shipping-discounts.page?", "linkCMSPage": "small-business/shipping-discounts", "preserveQs": "false", }, { "label": "Resources and articles", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Read our blog for the latest reports and expert insights", "link": "/blogs/business/category/shipping/", "target": "_blank", "preserveQs": "false", }, ] }, { "label": "Sell online", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "queryString": "Small business overview", "description": "Find partners to help you reach your ecommerce goals", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Start an online store", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Find partners to help you reach your ecommerce goals", "link": "/cpc/en/small-business/start-selling-online.page?", "linkCMSPage": "small-business/start-selling-online", "preserveQs": "false", }, { "label": "Resources and articles", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Read our blog for the latest reports and expert insights", "link": "/blogs/business/category/ecommerce/", "target": "_blank", "preserveQs": "false", }, ] }, { "label": "Marketing", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Get started with direct mail ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Snap Admail, Precision Targeter, and partners", "link": "/cpc/en/small-business/get-started-with-direct-mail.page?", "linkCMSPage": "small-business/get-started-with-direct-mail", "preserveQs": "false", }, { "label": "Create and launch a campaign", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Reach customers at home and online with Snap Admail", "link": "/sam/", "preserveQs": "false", }, { "label": "Save on direct mail", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Learn more about direct mail discounts for small businesses", "link": "/cpc/en/small-business/direct-mail-savings.page?", "linkCMSPage": "small-business/direct-mail-savings", "preserveQs": "false", }, { "label": "Work with a partner", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Find a marketing partner for your next direct mail campaign", "link": "/cpc/en/tools/marketing/find-a-partner.page?", "linkCMSPage": "tools/marketing/find-a-partner", "preserveQs": "false", }, { "label": "Resources and articles", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Read our blog for the latest reports and expert insights", "link": "/blogs/business/category/marketing/", "target": "_blank", "preserveQs": "false", }, ] }, { "label": "Postal services", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Mailing services", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Mail holds, mail forwarding, Registered Mail and more", "link": "/cpc/en/small-business/mailing-services.page?", "linkCMSPage": "small-business/mailing-services", "preserveQs": "false", }, { "label": "Rent a post office box", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "A secure location to receive mail and use as a business address", "link": "/cpc/en/small-business/rent-post-office-box.page?", "linkCMSPage": "small-business/rent-post-office-box", "preserveQs": "false", }, { "label": "Bulk, prepaid and digital services", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Prepaid reply mail, business letter discounts and Connect", "link": "/cpc/en/small-business/bulk-prepaid-digital.page?", "linkCMSPage": "small-business/bulk-prepaid-digital", "preserveQs": "false", }, { "label": "Buy stamps and rent meters", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Save with meter rentals, indicia printing and bulk stamps", "link": "/cpc/en/small-business/buy-stamps-rent-meters.page?", "linkCMSPage": "small-business/buy-stamps-rent-meters", "preserveQs": "false", }, { "label": "Shop for supplies", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Order small business mailing and shipping essentials online", "link": "/store-boutique/en/1/c/mailing-and-shipping", "preserveQs": "false", }, ] }, ] }, { "label": "Commercial", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/commercial.page?", "linkCMSPage": "commercial", "preserveQs": "false", "nodes": [ { "label": "Shipping", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "queryString": "Shipping overview", "description": "Learn about services and rates for Canadian and international shipping.", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Ship in Canada", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Services, rates, tools, guidelines and pickups", "link": "/cpc/en/commercial/ship-in-canada.page?", "linkCMSPage": "commercial/ship-in-canada", "preserveQs": "false", }, { "label": "Ship internationally", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Services, rates, tools, duties, guidelines and pickups", "link": "/cpc/en/commercial/ship-internationally.page?", "linkCMSPage": "commercial/ship-internationally", "preserveQs": "false", }, { "label": "Create and manage shipments ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Shipping tools, shipment redirection and returns", "link": "/cpc/en/commercial/manage-shipments.page?", "linkCMSPage": "commercial/manage-shipments", "preserveQs": "false", }, { "label": "Pickup, deposit and delivery", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Pickup services, deposit locations, Deliver to Post office", "link": "/cpc/en/commercial/pickup-deposit-delivery.page?", "linkCMSPage": "commercial/pickup-deposit-delivery", "preserveQs": "false", }, { "label": "Service and system alerts", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Current and historical alerts for delivery, online tools and APIs", "link": "/cpc/en/commercial/service-and-systems-alerts.page?", "linkCMSPage": "commercial/service-and-systems-alerts", "preserveQs": "false", }, { "label": "Resources and articles", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Read our blog for the latest reports and expert insights", "link": "/blogs/business/category/shipping/", "target": "_blank", "preserveQs": "false", }, ] }, { "label": "Returns", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Returns solutions", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Simplify ecommerce returns with our flexible, scalable return label options ", "link": "/cpc/en/commercial/simplify-returns.page?", "linkCMSPage": "commercial/simplify-returns", "preserveQs": "false", }, { "label": "Box-free label-free returns", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Gain a competitive advantage with the easiest returns experience possible", "link": "/cpc/en/commercial/box-free-label-free-returns.page?", "linkCMSPage": "commercial/box-free-label-free-returns", "preserveQs": "false", }, { "label": "Returns integration", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "APIs and technical solutions to create, manage and integrate your return policies", "link": "/cpc/en/commercial/returns-integration.page?", "linkCMSPage": "commercial/returns-integration", "preserveQs": "false", }, ] }, { "label": "Marketing", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "queryString": "Marketing overview", "description": "Learn about direct mail campaigns and renting address data.", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Direct mail solutions", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Explore our three Smartmail Marketing™ solutions", "link": "/cpc/en/commercial/direct-mail.page", "preserveQs": "false", }, { "label": "Data solutions", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Optimize direct mail campaigns with our data tools", "link": "/cpc/en/commercial/data-solutions.page", "preserveQs": "false", }, { "label": "Precision Targeter", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Enhance campaign targeting with our free data tool", "link": "/cpc/en/commercial/precision-targeter.page", "preserveQs": "false", }, { "label": "Resources and articles", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Marketing support, insights and help getting started", "link": "/cpc/en/commercial/marketing-resources.page?", "linkCMSPage": "commercial/marketing-resources", "preserveQs": "false", }, ] }, { "label": "Ecommerce", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "queryString": " E-commerce overview", "description": "Learn about services to support your online business for customers.", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Checkout and tracking", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Add front-end enhancements to your online store", "link": "/cpc/en/commercial/checkout-and-tracking.page?", "linkCMSPage": "commercial/checkout-and-tracking", "preserveQs": "false", }, { "label": "Shipping and delivery", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Pickups, returns, ship from a store, and deliver to a post office ", "link": "/cpc/en/commercial/shipping-and-delivery.page?", "linkCMSPage": "commercial/shipping-and-delivery", "preserveQs": "false", }, { "label": "Integrate with our APIs", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Connect your website or application to our web services", "link": "/cpc/en/commercial/integrate-apis.page", "preserveQs": "false", }, { "label": "Resources and articles", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Read our blog for the latest reports and expert insights", "link": "/blogs/business/category/ecommerce/", "target": "_blank", "preserveQs": "false", }, ] }, { "label": "Identity services", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Share confidential files", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Use identity+ Connect for encrypted conversations and file sharing", "link": "/cpc/en/commercial/share-confidential-files.page?", "linkCMSPage": "commercial/share-confidential-files", "preserveQs": "false", }, { "label": "Verify customer identity", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Protect your organization by verifying customers' identity online or in person", "link": "/cpc/en/commercial/identity-plus.page?", "linkCMSPage": "commercial/identity-plus", "preserveQs": "false", }, ] }, { "label": "Postal services", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Mailing services", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Manage your business mailings and access volume discounts", "link": "/cpc/en/commercial/mailing-services.page?", "linkCMSPage": "commercial/mailing-services", "preserveQs": "false", }, { "label": "Manage billing and invoices", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Manage your invoicing, payment and account settings", "link": "/cpc/en/commercial/manage-billing-invoices.page?", "linkCMSPage": "commercial/manage-billing-invoices", "preserveQs": "false", }, { "label": "Buy stamps and rent meters", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Save with meter rentals, indicia printing and bulk stamps", "link": "/cpc/en/commercial/buy-stamps-rent-meters.page?", "linkCMSPage": "commercial/buy-stamps-rent-meters", "preserveQs": "false", }, { "label": "Shop for supplies", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Order mailing and packaging products online", "link": "https://store.canadapost-postescanada.ca/store-boutique/en/1/c/mailing-and-shipping", "preserveQs": "false", }, ] }, ] }, { "label": "Our company", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/our-company.page?", "linkCMSPage": "our-company", "preserveQs": "false", "nodes": [ { "label": "About us", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Learn about our management team and corporate initiatives", "link": "/cpc/en/our-company/about-us.page?", "linkCMSPage": "our-company/about-us", "preserveQs": "false", "nodes": [ { "label": "What we stand for", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Discover what drives us as an organization", "link": "/cpc/en/our-company/about-us.page?", "linkCMSPage": "our-company/about-us", "preserveQs": "false", }, { "label": "Leadership and governance", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Meet the teams that guide our business", "link": "/cpc/en/our-company/leadership-and-governance.page?", "linkCMSPage": "our-company/leadership-and-governance", "preserveQs": "false", }, { "label": "Legislation and regulation", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Learn more about The Canada Post Corporation Act", "link": "/cpc/en/our-company/legislation-and-regulation.page?", "linkCMSPage": "our-company/legislation-and-regulation", "preserveQs": "false", }, { "label": "Financial and sustainability reports", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Access and download financial and ESG reports", "link": "/cpc/en/our-company/financial-and-sustainability-reports.page?", "linkCMSPage": "our-company/financial-and-sustainability-reports", "preserveQs": "false", }, ] }, { "label": "Our values in action", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Corporate sustainability ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Our social and environmental leadership initiatives", "link": "/cpc/en/our-company/corporate-sustainability.page", "preserveQs": "false", }, { "label": "Sustainable Delivery", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Canada Post is committed to a low-carbon future", "link": "/cpc/en/our-company/corporate-sustainability/carbon-neutral-shipping.page?", "linkCMSPage": "our-company/corporate-sustainability/carbon-neutral-shipping", "preserveQs": "false", }, { "label": "Environmental responsibility ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "The steps we’re taking to prioritize sustainable delivery", "link": "/cpc/en/our-company/environmental-responsibility.page", "preserveQs": "false", }, { "label": "Equity, diversity and inclusion", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "How we attract, develop and retain people who reflect Canada's diversity", "link": "/cpc/en/our-company/equity-diversity-inclusion.page", "preserveQs": "false", }, { "label": "Indigenous and northern reconciliation ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Our Indigenous and Northern reconciliation strategy ", "link": "/cpc/en/our-company/indigenous-reconciliation.page", "preserveQs": "false", }, { "label": "Transparency and trust", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "How we manage and protect your information", "link": "/cpc/en/our-company/transparency-and-trust.page?", "linkCMSPage": "our-company/transparency-and-trust", "preserveQs": "false", }, { "label": "Accessibility", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "How we’re making sure we’re accessible to all Canadians ", "link": "/cpc/en/our-company/accessibility.page?", "linkCMSPage": "our-company/accessibility", "preserveQs": "false", }, ] }, { "label": "Youth impact initiatives", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Community Foundation", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "About the Foundation, grant applications and past awards", "link": "/cpc/en/our-company/community-foundation.page?", "linkCMSPage": "our-company/community-foundation", "preserveQs": "false", }, { "label": "Awards for Indigenous Students ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Apply for an education grant and view past recipients ", "link": "/cpc/en/our-company/canada-post-awards-for-indigenous-students.page", "preserveQs": "false", }, { "label": "Santa letter program ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Send a letter to the North Pole and hear back from Santa", "link": "/cpc/en/our-company/write-letter-to-santa.page", "preserveQs": "false", }, { "label": "Postal services for kids", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Printable mail templates, activity sheets and fun facts", "link": "/cpc/en/our-company/kids-postal-service-activities.page", "preserveQs": "false", }, ] }, { "label": "Work with us", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Explore job opportunities", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Find your perfect job at Canada Post", "link": "https://jobs.canadapost.ca/", "preserveQs": "false", }, { "label": "Contract work for your business ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Bid on shipping and professional services contracts", "link": "/cpc/en/our-company/contracts-for-your-business.page", "preserveQs": "false", }, { "label": "Become an authorized retail partner ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Offer post office products and services from your store", "link": "/cpc/en/our-company/become-an-authorized-retailer.page", "preserveQs": "false", }, ] }, { "label": "News and media", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Service alerts", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Real-time information on mail delivery interruptions", "link": "/cpc/en/our-company/news-and-media/service-alerts.page?", "linkCMSPage": "our-company/news-and-media/service-alerts", "preserveQs": "false", }, { "label": "News releases", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Read our latest news releases and browse past updates", "link": "/cpc/en/our-company/news-and-media/corporate-news/news-release-list.page?", "linkCMSPage": "our-company/news-and-media/corporate-news/news-release-list", "preserveQs": "false", }, { "label": "Closures and service interruptions", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Get information on events that may affect mail delivery", "link": "/cpc/en/our-company/news-and-media/corporate-news/closures-and-service-interruptions-list.page?", "linkCMSPage": "our-company/news-and-media/corporate-news/closures-and-service-interruptions-list", "preserveQs": "false", }, { "label": "Negotiations updates", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Get the latest updates on negotiation activities", "link": "/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page?", "linkCMSPage": "our-company/news-and-media/corporate-news/negotiations-list", "preserveQs": "false", }, { "label": "Media centre", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Photo gallery, Canada Post logos and B-roll footage", "link": "/cpc/en/our-company/media-centre.page?", "linkCMSPage": "our-company/media-centre", "preserveQs": "false", }, ] }, ] }, { "label": "Utility", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Support", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Get answers to common questions and other details on our services.", "link": "/cpc/en/support.page?", "linkCMSPage": "support", "preserveQs": "false", }, ] }, { "label": "Footer", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Support", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Support", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Need help?", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/support.page?", "linkCMSPage": "support", "preserveQs": "false", }, { "label": "Contact us", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/support.page#panel2-1", "preserveQs": "false", }, ] }, { "label": "Follow Us", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Follow Us", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Facebook", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", "target": "_blank", }, { "label": "Twitter", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "http://twitter.com", "target": "_blank", "preserveQs": "false", }, { "label": "Instagram", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "LinkedIn", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, ] }, { "label": "Corporate", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Corporate", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "About us", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/about-us.page?", "linkCMSPage": "our-company/about-us", "preserveQs": "false", }, { "label": "Media centre", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/news-and-media/media-centre.page", "preserveQs": "false", }, { "label": "Careers", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/jobs.page", "preserveQs": "false", }, { "label": "I'm an employee", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "https://infopost.ca/", "preserveQs": "false", }, { "label": "Talent Zone", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "https://mysite.canadapost.ca/saml2/idp/sso?saml2sp=https%3A%2F%2Fwww.successfactors.com%2FS000016952T1&RelayState=%2Fsf%2Fhome", "preserveQs": "false", }, { "label": "Negotiations updates", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page?", "linkCMSPage": "our-company/news-and-media/corporate-news/negotiations-list", "preserveQs": "false", }, ] }, { "label": "Blogs", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Blogs", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Business Matters", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/blogs/business", "preserveQs": "false", }, { "label": "Canada Post Magazine", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/blogs/personal", "preserveQs": "false", }, ] }, { "label": "Terms", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Accessibility", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/accessibility.page?", "linkCMSPage": "our-company/accessibility", "preserveQs": "false", }, { "label": "Legal", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/support/kb/company-policies/terms-conditions/legal-terms-of-use-and-conditions", "preserveQs": "false", }, { "label": "Privacy", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/about-us/transparency-and-trust/privacy-centre.page?", "preserveQs": "false", }, { "label": "Research", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/research-panel.page", "preserveQs": "false", }, ] }, ] }, { "label": "Mercury", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "mercury", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Overview", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "overview", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Accessibility", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "accessibility", "link": "/cpc/en/mercury/overview/accessibility.page?", "linkCMSPage": "mercury/overview/accessibility", "preserveQs": "false", }, { "label": "Grids", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/overview/grids.page?", "linkCMSPage": "mercury/overview/grids", "preserveQs": "false", }, { "label": "Optimizing for search", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/overview/optimizing-for-search.page?", "linkCMSPage": "mercury/overview/optimizing-for-search", "preserveQs": "false", }, { "label": "Page Structure", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/overview/page-structure.page?", "linkCMSPage": "mercury/overview/page-structure", "preserveQs": "false", }, { "label": "Templates: Campaign page", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/overview/template-campaign-page.page?", "linkCMSPage": "mercury/overview/template-campaign-page", "preserveQs": "false", }, { "label": "Templates: Product page", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/overview/template-product-page.page?", "linkCMSPage": "mercury/overview/template-product-page", "preserveQs": "false", }, { "label": "Units and measurements", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/overview/units-measurements.page?", "linkCMSPage": "mercury/overview/units-measurements", "preserveQs": "false", }, ] }, { "label": "Style", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "style", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Colour", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/style/colour.page?", "linkCMSPage": "mercury/style/colour", "preserveQs": "false", }, { "label": "Grammar and mechanics", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "grammar-mechanics", "link": "/cpc/en/mercury/style/grammar-mechanics.page?", "linkCMSPage": "mercury/style/grammar-mechanics", "preserveQs": "false", }, { "label": "Iconography", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/style/iconography.page?", "linkCMSPage": "mercury/style/iconography", "preserveQs": "false", }, { "label": "Illustration", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/style/illustration.page?", "linkCMSPage": "mercury/style/illustration", "preserveQs": "false", }, { "label": "Logo", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/style/logo.page?", "linkCMSPage": "mercury/style/logo", "preserveQs": "false", }, { "label": "Photography", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/style/photography.page?", "linkCMSPage": "mercury/style/photography", "preserveQs": "false", }, { "label": "Typography", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/style/typography.page?", "linkCMSPage": "mercury/style/typography", "preserveQs": "false", }, { "label": "Voice and tone", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "voice-tone", "link": "/cpc/en/mercury/style/voice-tone.page?", "linkCMSPage": "mercury/style/voice-tone", "preserveQs": "false", }, ] }, { "label": "Components", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "components", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Accordions", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Accordions", "link": "/cpc/en/mercury/components/accordion.page?", "linkCMSPage": "mercury/components/accordion", "preserveQs": "false", }, { "label": "Breadcrumbs", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/components/breadcrumbs.page?", "linkCMSPage": "mercury/components/breadcrumbs", "preserveQs": "false", }, { "label": "Buttons", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/components/buttons.page?", "linkCMSPage": "mercury/components/buttons", "preserveQs": "false", }, { "label": "Checkboxes", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/components/checkbox.page?", "linkCMSPage": "mercury/components/checkbox", "preserveQs": "false", }, { "label": "Date pickers", "visibleInSiteMap": "false", "visibleInBreadCrumbs": "false", "link": "/cpc/en/mercury/components/date-picker.page?", "linkCMSPage": "mercury/components/date-picker", "preserveQs": "false", }, { "label": "Dropdown menus", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/components/dropdown.page?", "linkCMSPage": "mercury/components/dropdown", "preserveQs": "false", }, { "label": "Forms", "visibleInSiteMap": "false", "visibleInBreadCrumbs": "false", "link": "/cpc/en/mercury/components/form.page?", "linkCMSPage": "mercury/components/form", "preserveQs": "false", }, { "label": "Input fields", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/components/input-field.page?", "linkCMSPage": "mercury/components/input-field", "preserveQs": "false", }, { "label": "Links", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "links", "link": "/cpc/en/mercury/components/links.page?", "linkCMSPage": "mercury/components/links", "preserveQs": "false", }, { "label": "Lists", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/components/lists.page?", "linkCMSPage": "mercury/components/lists", "preserveQs": "false", }, { "label": "Modal", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/components/modal-window.page?", "linkCMSPage": "mercury/components/modal-window", "preserveQs": "false", }, { "label": "Navigation", "visibleInSiteMap": "false", "visibleInBreadCrumbs": "false", "link": "/cpc/en/mercury/components/navigation.page?", "linkCMSPage": "mercury/components/navigation", "preserveQs": "false", }, { "label": "Notifications", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/components/notification.page?", "linkCMSPage": "mercury/components/notification", "preserveQs": "false", }, { "label": "Pagination", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Pagination", "link": "/cpc/en/mercury/components/pagination.page?", "linkCMSPage": "mercury/components/pagination", "preserveQs": "false", }, { "label": "Progress bars", "visibleInSiteMap": "false", "visibleInBreadCrumbs": "false", "link": "/cpc/en/mercury/components/progress-bar.page?", "linkCMSPage": "mercury/components/progress-bar", "preserveQs": "false", }, { "label": "Radio buttons", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/components/radio-button.page?", "linkCMSPage": "mercury/components/radio-button", "preserveQs": "false", }, { "label": "Search", "visibleInSiteMap": "false", "visibleInBreadCrumbs": "false", "link": "/cpc/en/mercury/components/search.page?", "linkCMSPage": "mercury/components/search", "preserveQs": "false", }, { "label": "Tabs", "visibleInSiteMap": "false", "visibleInBreadCrumbs": "false", "link": "/cpc/en/mercury/components/tabs.page?", "linkCMSPage": "mercury/components/tabs", "preserveQs": "false", }, { "label": "Toggle", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Toggle", "link": "/cpc/en/mercury/components/toggle.page?", "linkCMSPage": "mercury/components/toggle", "preserveQs": "false", }, { "label": "Tables", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Tables", "link": "/cpc/en/mercury/components/table.page?", "linkCMSPage": "mercury/components/table", "preserveQs": "false", }, { "label": "Tool cards", "visibleInSiteMap": "false", "visibleInBreadCrumbs": "false", "link": "/cpc/en/mercury/components/tool-card.page?", "linkCMSPage": "mercury/components/tool-card", "preserveQs": "false", }, ] }, { "label": "Library", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "library", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Getting started", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "getting-started", "link": "/cpc/en/mercury/library/getting-started.page?", "linkCMSPage": "mercury/library/getting-started", "preserveQs": "false", }, { "label": "Releases", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "releases", "link": "/cpc/en/mercury/library/releases.page?", "linkCMSPage": "mercury/library/releases", "preserveQs": "false", }, ] }, { "label": "Resources", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "resources", "link": "/cpc/en/mercury/resources.page?", "linkCMSPage": "mercury/resources", "preserveQs": "false", }, ] }, { "label": "Campaign", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Ecommerce-hub", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/business/marketing/campaign/ecommerce-hub.page?", "linkCMSPage": "business/marketing/campaign/ecommerce-hub", "preserveQs": "false", "nodes": [ { "label": "Research insights", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/ecommerce-hub/Key-insights-and-reports.page?", "linkCMSPage": "business/marketing/campaign/ecommerce-hub/Key-insights-and-reports", "preserveQs": "false", }, { "label": "Inspiring stories", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/ecommerce-hub/inspiring-stories.page?", "linkCMSPage": "business/marketing/campaign/ecommerce-hub/inspiring-stories", "preserveQs": "false", }, { "label": "Best practices", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/ecommerce-hub/best-practices.page?", "linkCMSPage": "business/marketing/campaign/ecommerce-hub/best-practices", "preserveQs": "false", }, { "label": "Insider magazine", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/ecommerce-hub/ecommerce-insider.page?", "linkCMSPage": "business/marketing/campaign/ecommerce-hub/ecommerce-insider", "preserveQs": "false", }, ] }, { "label": "Direct-mail-smm", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Get Noticed", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "#", "preserveQs": "false", }, { "label": "Get results", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "#", "preserveQs": "true", }, { "label": "Get Inspired", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "#", "preserveQs": "true", }, { "label": "Get help", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "#", "preserveQs": "true", }, ] }, { "label": "Tales-of-triumph", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Details", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "2023 Winners", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/tales-of-triumph/details/2023-winners.page", "preserveQs": "false", }, { "label": "2023 Finalists", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/tales-of-triumph/details/2023-finalists.page", "preserveQs": "false", }, { "label": "Prizing", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/tales-of-triumph/details/contest-prizes.page", "preserveQs": "false", }, { "label": "Contest categories", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/tales-of-triumph/details/contest-categories.page", "preserveQs": "false", }, { "label": "Judges", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/tales-of-triumph/details/meet-the-judges.page", "preserveQs": "false", }, { "label": "Previous winners", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/tales-of-triumph/details/previous-winners.page", "preserveQs": "false", }, ] }, { "label": "FAQs", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/tales-of-triumph/faq.page", "preserveQs": "false", }, { "label": "Terms and conditions", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/tales-of-triumph/terms-and-conditions.page", "preserveQs": "false", }, ] }, { "label": "Ecommerce-infographic", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "On this page:", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/business/marketing/campaign/ecommerce-infographic.page", "preserveQs": "false", "nodes": [ { "label": "Beyond free and fast", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Striking a perfect balance", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Shopper expectations", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Free vs fast shipping", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Move beyond free and fast", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Insights to lead the pack", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Explore helpful resources", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, ] }, ] }, { "label": "Small-business-welcome", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Get Shipping", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/small-business-welcome/small-business-shipping.page", "preserveQs": "false", }, { "label": "Market your business", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/small-business-welcome/market-your-business.page", "preserveQs": "false", }, { "label": "Sell Online", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/small-business-welcome/sell-online.page", "preserveQs": "false", }, ] }, { "label": "Incite-magazine", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/business/marketing/campaign/incite-magazine.page", "preserveQs": "false", "nodes": [ { "label": "Case studies", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/incite/success-stories.page?icid=cta_int_rs_523", "preserveQs": "false", }, { "label": "Video stories", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/incite/video-stories.page?icid=cta_int_rs_525", "preserveQs": "false", }, { "label": "Get the facts", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/incite/get-the-facts.page?icid=cta_int_rs_527", "preserveQs": "false", }, ] }, { "label": "Campaign-library", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/business/marketing/campaign/demo/library.page?", "linkCMSPage": "business/marketing/campaign/demo/library", "preserveQs": "false", "nodes": [ { "label": "Hero", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "link": "/cpc/en/business/marketing/campaign/demo/library/hero.page?", "linkCMSPage": "business/marketing/campaign/demo/library/hero", "preserveQs": "false", }, { "label": "Common", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "link": "/cpc/en/business/marketing/campaign/demo/library/common.page?", "linkCMSPage": "business/marketing/campaign/demo/library/common", "preserveQs": "false", }, { "label": "Helpers", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "link": "/cpc/en/business/marketing/campaign/demo/library/helpers.page?", "linkCMSPage": "business/marketing/campaign/demo/library/helpers", "preserveQs": "false", }, { "label": "Animations", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "link": "/cpc/en/business/marketing/campaign/demo/library/animations.page?", "linkCMSPage": "business/marketing/campaign/demo/library/animations", "preserveQs": "false", }, { "label": "CPC DS", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "link": "/cpc/en/business/marketing/campaign/demo/library/cpc-ds.page?", "linkCMSPage": "business/marketing/campaign/demo/library/cpc-ds", "preserveQs": "false", }, { "label": "Rebrand", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "link": "/cpc/en/business/marketing/campaign/demo/library/rebrand.page?", "linkCMSPage": "business/marketing/campaign/demo/library/rebrand", "preserveQs": "false", }, ] }, { "label": "generationz", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/business/marketing/campaign/generationz.page?", "linkCMSPage": "business/marketing/campaign/generationz", "preserveQs": "false", "nodes": [ { "label": "On the page", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Insights to lead the pack", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Time for a Plan Z", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "How Gen Z compares", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "4 key takeaways", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "From A to (Gen) Z", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, ] }, { "label": "Downloads", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "<em>Meet Generation Z</em>: Full report", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/info/mc/app/personal/miniforms/meet_generation_z.jsf", "target": "_blank", "preserveQs": "false", }, { "label": "<em>Meet Generation Z</em>: Infographic", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/doc/en/n/Canada_Post_Meet_Generation_z_Infographic_EN.pdf", "target": "_blank", "preserveQs": "false", }, ] }, ] }, { "label": "Conscious-consumer", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "On this page:", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/business/marketing/campaign/conscious-consumer.page", "preserveQs": "false", "nodes": [ { "label": "Insights to lead the pack", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Canadian consumer insights", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Sustainability priorities by generation", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Next steps for your business", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Read our report", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, ] }, { "label": "Downloads:", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/business/marketing/campaign/conscious-consumer.page", "preserveQs": "false", "nodes": [ { "label": "<em>Pulse of the conscious consumer</em>: Full report", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/info/mc/app/personal/miniforms/conscious_consumer.jsf?icid=cta_int_bc_1840", "target": "_blank", "preserveQs": "false", }, { "label": "<em>Pulse of the conscious consumer</em>: Infographic", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/doc/en/n/Canada_Post_conscious_consumer_infographic.pdf", "target": "_blank", "preserveQs": "false", }, ] }, ] }, { "label": "Greener-good", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "On this page:", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/our-company/greener-good.page?", "linkCMSPage": "our-company/greener-good", "preserveQs": "false", "nodes": [ { "label": "For the greener good", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "The journey to a greener future", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Discover our future-focused targets", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Carbon-neutral shipping", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Delivering a sustainable future", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, ] }, ] }, { "label": "Small-business-loan", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "On this page:", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/business/marketing/campaign/smallbusinessloan.page", "preserveQs": "false", "nodes": [ { "label": "Your growth. Our commitment.", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Are you eligible?", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "3 easy steps", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Frequently asked questions", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Solutions for Small Business", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, ] }, ] }, ] }, { "label": "Business", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Shipping", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "true", "queryString": "Shipping overview", "description": "Learn about services and rates for Canadian and international shipping.", "link": "/cpc/en/business/shipping.page?", "linkCMSPage": "business/shipping", "preserveQs": "true", "nodes": [ { "label": "Ship in Canada", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Learn about domestic shipping services to suit your business needs.", "link": "/cpc/en/business/shipping/canada.page?", "linkCMSPage": "business/shipping/canada", "preserveQs": "false", "nodes": [ { "label": "Find a rate and ship", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "description": "Learn about costs for small business and large volume shipping.", "link": "/cpc/en/business/shipping/find-rates-ship.page?", "linkCMSPage": "business/shipping/find-rates-ship", "preserveQs": "false", "nodes": [ { "label": "Snap Ship", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/find-rates-ship/snap-ship.page?", "linkCMSPage": "business/shipping/find-rates-ship/snap-ship", "preserveQs": "false", }, { "label": "Shipping Manager", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/find-rates-ship/shipping-manager.page?", "linkCMSPage": "business/shipping/find-rates-ship/shipping-manager", "preserveQs": "false", }, { "label": "EST 2.0", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/find-rates-ship/est-2.page?", "linkCMSPage": "business/shipping/find-rates-ship/est-2", "preserveQs": "false", }, ] }, { "label": "Compare shipping services", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Learn about domestic shipping speeds and features.", "link": "/cpc/en/business/shipping/canada/compare.page?", "linkCMSPage": "business/shipping/canada/compare", "preserveQs": "false", "nodes": [ { "label": "Regular Parcel", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/canada/compare/regular.page?", "linkCMSPage": "business/shipping/canada/compare/regular", "preserveQs": "false", }, { "label": "Expedited Parcel", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/canada/compare/expedited.page?", "linkCMSPage": "business/shipping/canada/compare/expedited", "preserveQs": "false", }, { "label": "Xpresspost", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/canada/compare/xpresspost.page?", "linkCMSPage": "business/shipping/canada/compare/xpresspost", "preserveQs": "false", }, { "label": "Priority", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/canada/compare/priority.page?", "linkCMSPage": "business/shipping/canada/compare/priority", "preserveQs": "false", }, ] }, { "label": "View restrictions", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Learn about non-mailable and controlled item mail restrictions by country.", "link": "/cpc/en/business/shipping/restrictions.page?", "linkCMSPage": "business/shipping/restrictions", "preserveQs": "false", "nodes": [ { "label": "Cannabis", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/restrictions/cannabis.page?", "linkCMSPage": "business/shipping/restrictions/cannabis", "preserveQs": "false", }, ] }, { "label": "Choose a shipping tool", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Compare our 3 shipping tools to find the tool for your business.", "link": "/cpc/en/business/shipping/compare-shipping-tools.page?", "linkCMSPage": "business/shipping/compare-shipping-tools", "preserveQs": "false", }, { "label": " Third-party shipping software", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/third-party-shipping-software.page?", "linkCMSPage": "business/shipping/third-party-shipping-software", "preserveQs": "false", }, ] }, { "label": "Ship internationally", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Learn about international shipping services for your business needs.", "link": "/cpc/en/business/shipping/international.page?", "linkCMSPage": "business/shipping/international", "preserveQs": "false", "nodes": [ { "label": "Find a rate and ship", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Learn about costs for small business and large volume shipping.", "link": "/cpc/en/business/shipping/find-rates-ship.page?", "linkCMSPage": "business/shipping/find-rates-ship", "preserveQs": "false", "nodes": [ { "label": "Snap Ship", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/find-rates-ship/snap-ship.page?", "linkCMSPage": "business/shipping/find-rates-ship/snap-ship", "preserveQs": "false", }, { "label": "EST 2.0", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/find-rates-ship/est-2.page?", "linkCMSPage": "business/shipping/find-rates-ship/est-2", "preserveQs": "false", }, ] }, { "label": "Compare shipping services", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Learn about U.S. and international shipping speeds and features.", "link": "/cpc/en/business/shipping/international/compare.page?", "linkCMSPage": "business/shipping/international/compare", "preserveQs": "false", "nodes": [ { "label": "Small Packet – USA", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/international/compare/small-packet-usa.page?", "linkCMSPage": "business/shipping/international/compare/small-packet-usa", "preserveQs": "false", }, { "label": "Small Packet International – Air or Surface", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/international/compare/small-packet-international.page?", "linkCMSPage": "business/shipping/international/compare/small-packet-international", "preserveQs": "false", }, { "label": "Tracked Packet – USA", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/international/compare/tracked-packet-usa.page?", "linkCMSPage": "business/shipping/international/compare/tracked-packet-usa", "preserveQs": "false", }, { "label": "Tracked Packet – International", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/international/compare/tracked-packet-international.page?", "linkCMSPage": "business/shipping/international/compare/tracked-packet-international", "preserveQs": "false", }, { "label": "Expedited Parcel – USA", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/international/compare/expedited-parcel-usa.page?", "linkCMSPage": "business/shipping/international/compare/expedited-parcel-usa", "preserveQs": "false", }, { "label": "International Parcel – Air or Surface", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/international/compare/international-parcel.page?", "linkCMSPage": "business/shipping/international/compare/international-parcel", "preserveQs": "false", }, { "label": "Xpresspost – USA", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/international/compare/xpresspost-usa.page?", "linkCMSPage": "business/shipping/international/compare/xpresspost-usa", "preserveQs": "false", }, { "label": "Xpresspost – International", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/international/compare/xpresspost-international.page?", "linkCMSPage": "business/shipping/international/compare/xpresspost-international", "preserveQs": "false", }, { "label": "Priority Worldwide", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/international/compare/priority-worldwide.page?", "linkCMSPage": "business/shipping/international/compare/priority-worldwide", "preserveQs": "false", }, ] }, { "label": "View restrictions", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Learn about non-mailable and controlled restrictions by country", "link": "/cpc/en/business/shipping/restrictions.page?", "linkCMSPage": "business/shipping/restrictions", "preserveQs": "false", }, { "label": "Estimate duties and taxes", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Estimate duties and taxes", "link": "/information/app/wtz/business/landedCost", "preserveQs": "false", }, { "label": "Find customs codes", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/information/app/wtz/business/findHsCode", "preserveQs": "false", }, { "label": "Complete customs form", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/information/app/cdc", "preserveQs": "false", }, { "label": "Choose a shipping tool", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Compare our 3 shipping tools to find the tool for your business.", "link": "/cpc/en/business/shipping/compare-shipping-tools.page?", "linkCMSPage": "business/shipping/compare-shipping-tools", "preserveQs": "false", }, ] }, { "label": "Track and find", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Quick links to online tools.", "link": "/cpc/en/business/shipping/track-find.page?", "linkCMSPage": "business/shipping/track-find", "preserveQs": "false", "nodes": [ { "label": "Track a package", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/track-reperage/en", "preserveQs": "false", }, { "label": "Find a postal code", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/tools/find-a-postal-code.page", "preserveQs": "false", }, { "label": "Find an address", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/tools/find-a-postal-code.page", "preserveQs": "false", }, { "label": "Find a post office", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/tools/find-a-post-office.page", "preserveQs": "false", }, { "label": "Find a drop-off location", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/information/app/fdl/business/findDepositLocation", "preserveQs": "false", }, { "label": "Find a delivery standard", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/tools/delivery-standards.page?", "linkCMSPage": "tools/delivery-standards", "preserveQs": "false", }, { "label": "Package Redirection", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Redirect a shipment while in transit.", "link": "/cpc/en/business/shipping/package-redirection.page?", "linkCMSPage": "business/shipping/package-redirection", "preserveQs": "false", }, ] }, { "label": "Access our quick tools", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "description": "Quick links to track your parcel, find an address or postal code.", "link": "/cpc/en/business/shipping/track-find.page?", "linkCMSPage": "business/shipping/track-find", "preserveQs": "false", "nodes": [ { "label": "Snap Ship", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Online shipping tool best for small businesses.", "link": "/cpc/en/business/shipping/find-rates-ship/snap-ship.page?", "linkCMSPage": "business/shipping/find-rates-ship/snap-ship", "preserveQs": "false", }, { "label": "Shipping Manager", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Online shipping tool for large volume shippers with a parcels contract.", "link": "/cpc/en/business/shipping/find-rates-ship/shipping-manager.page?", "linkCMSPage": "business/shipping/find-rates-ship/shipping-manager", "preserveQs": "false", }, { "label": "Request a pickup", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Have us pick up packages from your business for shipping.", "link": "/cpc/en/business/shipping/request-pickup.page?", "linkCMSPage": "business/shipping/request-pickup", "preserveQs": "false", }, ] }, { "label": "Simplify returns", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Learn about how to create a returns strategy for your customers.", "link": "/cpc/en/business/shipping/returns.page?", "linkCMSPage": "business/shipping/returns", "preserveQs": "false", "nodes": [ { "label": "Customer return policy", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Create and manage return policies online, for free.", "link": "/cpc/en/business/shipping/returns/customer-return-policy.page?", "linkCMSPage": "business/shipping/returns/customer-return-policy", "preserveQs": "false", }, ] }, { "label": "Get shipping resources and articles", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Business Matters blog.", "link": "/blogs/business/category/shipping/", "target": "_blank", "preserveQs": "false", }, { "label": "Service and system alerts", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/shipping/alerts-and-system-status.page?", "linkCMSPage": "business/shipping/alerts-and-system-status", "preserveQs": "false", }, ] }, { "label": "Marketing", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "queryString": "Marketing overview", "description": "Learn about direct mail campaigns and renting address data.", "link": "/cpc/en/business/marketing.page?", "linkCMSPage": "business/marketing", "preserveQs": "false", "nodes": [ { "label": "Launch a campaign", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Compare our direct mail services to match your campaign goals.", "link": "/cpc/en/business/marketing/campaign.page?", "linkCMSPage": "business/marketing/campaign", "preserveQs": "false", "nodes": [ { "label": "Reach every mailbox", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Create a direct mail campaign online or with the help of a partner.", "link": "/cpc/en/business/marketing/campaign/reach-every-mailbox.page?", "linkCMSPage": "business/marketing/campaign/reach-every-mailbox", "preserveQs": "false", "nodes": [ { "label": "Precision Targeter", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Learn how to target the right audience for your campaign.", "link": "/cpc/en/business/marketing/campaign/reach-every-mailbox/precision-targeter.page?", "linkCMSPage": "business/marketing/campaign/reach-every-mailbox/precision-targeter", "preserveQs": "false", "nodes": [ { "label": "Get to the tool", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/reach-every-mailbox/precision-targeter/get-to-the-tool.page?", "linkCMSPage": "business/marketing/campaign/reach-every-mailbox/precision-targeter/get-to-the-tool", "preserveQs": "false", }, { "label": "Create a mailing plan", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/reach-every-mailbox/precision-targeter/create-mailing-plan.page?", "linkCMSPage": "business/marketing/campaign/reach-every-mailbox/precision-targeter/create-mailing-plan", "preserveQs": "false", }, { "label": "Review your mailing plan", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/reach-every-mailbox/precision-targeter/review-your-mailing-plan.page?", "linkCMSPage": "business/marketing/campaign/reach-every-mailbox/precision-targeter/review-your-mailing-plan", "preserveQs": "false", }, { "label": "Map buttons", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/reach-every-mailbox/precision-targeter/map-buttons.page?", "linkCMSPage": "business/marketing/campaign/reach-every-mailbox/precision-targeter/map-buttons", "preserveQs": "false", }, { "label": "Data view buttons", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/reach-every-mailbox/precision-targeter/data-view-buttons.page?", "linkCMSPage": "business/marketing/campaign/reach-every-mailbox/precision-targeter/data-view-buttons", "preserveQs": "false", }, { "label": "Menu buttons", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/reach-every-mailbox/precision-targeter/menu-buttons.page?", "linkCMSPage": "business/marketing/campaign/reach-every-mailbox/precision-targeter/menu-buttons", "preserveQs": "false", }, ] }, { "label": "Snap Admail", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/sam/", "preserveQs": "false", }, { "label": "Find a partner", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/tools/marketing/find-a-partner.page?", "linkCMSPage": "tools/marketing/find-a-partner", "preserveQs": "false", }, { "label": "Precision Targeter", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Precision Targeter", "link": "/cpc/en/business/marketing/campaign/reach-every-mailbox/precision-targeter.page?", "linkCMSPage": "business/marketing/campaign/reach-every-mailbox/precision-targeter", "preserveQs": "false", }, ] }, { "label": "Discover similar customers", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Effectively target potential customers using postal code data.", "link": "/cpc/en/business/marketing/campaign/discover-similar-customers.page?", "linkCMSPage": "business/marketing/campaign/discover-similar-customers", "preserveQs": "false", }, { "label": "Send Personalized Mail", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Launch a campaign with personalized, addressed direct mail.", "link": "/cpc/en/business/marketing/campaign/send-personalized-mail.page?", "linkCMSPage": "business/marketing/campaign/send-personalized-mail", "preserveQs": "false", }, { "label": "Why direct mail marketing?", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Our research shows how direct mail supports marketing campaigns.", "link": "/cpc/en/business/marketing/campaign/why-direct-mail-marketing.page?", "linkCMSPage": "business/marketing/campaign/why-direct-mail-marketing", "preserveQs": "false", }, ] }, { "label": "Audience insights and solutions", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Access targeted customer lists to boost your sales.", "link": "/cpc/en/business/marketing/audience.page?", "linkCMSPage": "business/marketing/audience", "preserveQs": "false", "nodes": [ { "label": "Rent our prospect lists", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Use the most current address data to target and segment customers.", "link": "/cpc/en/business/marketing/audience/rent-list.page?", "linkCMSPage": "business/marketing/audience/rent-list", "preserveQs": "false", "nodes": [ { "label": "NCOA Mover Data", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/audience/clean-list.page?", "linkCMSPage": "business/marketing/audience/clean-list", "preserveQs": "false", }, ] }, { "label": "Clean your customer lists", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Learn about services that increase the accuracy of customer data.", "link": "/cpc/en/business/marketing/audience/clean-list.page?", "linkCMSPage": "business/marketing/audience/clean-list", "preserveQs": "false", "nodes": [ { "label": "NCOA mover data service", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/audience/clean-your-customer-lists/ncoa-mover-data-service.page?", "linkCMSPage": "business/marketing/audience/clean-your-customer-lists/ncoa-mover-data-service", "preserveQs": "false", }, ] }, { "label": "Get audience insights", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Analyze campaign data to optimize future campaigns.", "link": "/cpc/en/business/marketing/audience/insights.page?", "linkCMSPage": "business/marketing/audience/insights", "preserveQs": "false", }, { "label": "License our data", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Use our data products to create your campaign mailing lists.", "link": "/cpc/en/business/marketing/audience/license-data.page?", "linkCMSPage": "business/marketing/audience/license-data", "preserveQs": "false", }, ] }, { "label": "Get marketing resources and articles", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Business Matters blog.", "link": "/blogs/business/category/marketing/", "target": "_blank", "preserveQs": "false", }, ] }, { "label": "E-commerce", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "queryString": " E-commerce overview", "description": "Learn about services to support your online business for customers.", "link": "/cpc/en/business/ecommerce.page?", "linkCMSPage": "business/ecommerce", "preserveQs": "false", "nodes": [ { "label": "Start selling online", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Learn about setting up your online store with our partners.", "link": "/cpc/en/business/ecommerce/start-selling-online.page?", "linkCMSPage": "business/ecommerce/start-selling-online", "preserveQs": "false", }, { "label": "Enhance your e-commerce operations", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Learn about services to enable online purchase, delivery and returns.", "link": "/cpc/en/business/ecommerce/enhance.page?", "linkCMSPage": "business/ecommerce/enhance", "preserveQs": "false", "nodes": [ { "label": "Verify customer addresses", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Integrate AddressComplete™ to improve your online checkout experience.", "link": "/cpc/en/business/ecommerce/enhance/verify-addresses.page?", "linkCMSPage": "business/ecommerce/enhance/verify-addresses", "preserveQs": "false", }, { "label": "Display rates and delivery dates", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Integrate shipping costs and speeds directly in your online checkout.", "link": "/cpc/en/business/ecommerce/enhance/display-rates-delivery-dates.page?", "linkCMSPage": "business/ecommerce/enhance/display-rates-delivery-dates", "preserveQs": "false", }, { "label": "Request a pickup", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Have us pick up packages from your business for shipping.", "link": "/cpc/en/business/shipping/request-pickup.page?", "linkCMSPage": "business/shipping/request-pickup", "preserveQs": "false", }, { "label": "Provide parcel tracking", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Add tracking to your website and let customers track their purchase.", "link": "/cpc/en/business/ecommerce/enhance/parcel-tracking.page?", "linkCMSPage": "business/ecommerce/enhance/parcel-tracking", "preserveQs": "false", }, { "label": "Ship from a store", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Ship online purchases to customers from the closest retail store.", "link": "/cpc/en/business/ecommerce/enhance/ship-from-store.page?", "linkCMSPage": "business/ecommerce/enhance/ship-from-store", "preserveQs": "false", }, { "label": "Deliver to a post office", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Offer post office pickup of purchases to your customers.", "link": "/cpc/en/business/ecommerce/enhance/deliver-to-post-office.page?", "linkCMSPage": "business/ecommerce/enhance/deliver-to-post-office", "preserveQs": "false", }, { "label": "Simplify returns", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Create the best returns experience for your customers.", "link": "/cpc/en/business/shipping/returns.page?", "linkCMSPage": "business/shipping/returns", "preserveQs": "false", }, ] }, { "label": "Integrate with our APIs", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Use free APIs to integrate our services directly with your website.", "link": "/cpc/en/business/ecommerce/integrate-apis.page?", "linkCMSPage": "business/ecommerce/integrate-apis", "preserveQs": "false", }, { "label": "Get e-commerce resources and articles", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Business Matters blog.", "link": "/blogs/business/category/ecommerce/", "target": "_blank", "preserveQs": "false", }, ] }, { "label": "Small business", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "queryString": "Small business overview", "description": "Learn about shipping tools and discounts tailored for small business.", "link": "/cpc/en/business/small-business.page?", "linkCMSPage": "business/small-business", "preserveQs": "false", "nodes": [ { "label": "Shipping discounts", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Learn about savings program discount levels.", "link": "/cpc/en/business/small-business/shipping-discounts.page?", "linkCMSPage": "business/small-business/shipping-discounts", "preserveQs": "false", }, { "label": "Start selling online", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Learn about setting up your online store with our partners. ", "link": "/cpc/en/business/ecommerce/start-selling-online.page?", "linkCMSPage": "business/ecommerce/start-selling-online", "preserveQs": "false", }, { "label": "Exclusive discounts", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/small-business/third-party-discounts.page?", "linkCMSPage": "business/small-business/third-party-discounts", "preserveQs": "false", }, { "label": "Direct mail discounts", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Learn about small business savings on direct mail marketing campaigns.", "link": "/cpc/en/business/small-business/direct-mail-savings.page?", "linkCMSPage": "business/small-business/direct-mail-savings", "preserveQs": "false", }, ] }, { "label": "Postal services", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "queryString": "Postal services overview", "description": "Learn about mailing services to support your business operations.", "link": "/cpc/en/business/postal-services.page?", "linkCMSPage": "business/postal-services", "preserveQs": "false", "nodes": [ { "label": "Mailing", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Learn about services to manage your business mailings.", "link": "/cpc/en/business/postal-services/mailing.page?", "linkCMSPage": "business/postal-services/mailing", "preserveQs": "false", "nodes": [ { "label": "Get business letter discounts", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Learn about savings on large-volume business correspondence mail. ", "link": "/cpc/en/business/postal-services/mailing/letter-discounts.page?", "linkCMSPage": "business/postal-services/mailing/letter-discounts", "preserveQs": "false", }, { "label": "Send publications", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Access lower postage rates on magazines, newspapers and newsletters.", "link": "/cpc/en/business/postal-services/mailing/send-publications.page?", "linkCMSPage": "business/postal-services/mailing/send-publications", "preserveQs": "false", }, { "label": "Prepaid reply mail", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Include postage-paid return mail as part of direct mail campaigns.", "link": "/cpc/en/business/postal-services/mailing/prepaid-reply-mail.page?", "linkCMSPage": "business/postal-services/mailing/prepaid-reply-mail", "preserveQs": "false", "nodes": [ { "label": "Design and track reply mail", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/postal-services/mailing/prepaid-reply-mail/design-track.page?", "linkCMSPage": "business/postal-services/mailing/prepaid-reply-mail/design-track", "preserveQs": "false", }, ] }, { "label": "Forward your mail", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Forward mail to a new or temporary address.", "link": "/cpc/en/personal/receiving/manage-mail/mail-forwarding.page?", "linkCMSPage": "personal/receiving/manage-mail/mail-forwarding", "preserveQs": "false", }, { "label": "Hold your mail", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Temporarily stop mail delivery to your address.", "link": "/cpc/en/personal/receiving/manage-mail/hold-mail.page?", "linkCMSPage": "personal/receiving/manage-mail/hold-mail", "preserveQs": "false", }, { "label": "Register your mail", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Pay a flat rate for Registered Mail™ and get a signature upon arrival.", "link": "/cpc/en/business/postal-services/mailing/register.page?", "linkCMSPage": "business/postal-services/mailing/register", "preserveQs": "false", }, ] }, { "label": "Money services and prepaid cards", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Learn about worldwide money transfers and buying secure, prepaid cards.", "link": "/cpc/en/business/postal-services/money-prepaid-cards.page?", "linkCMSPage": "business/postal-services/money-prepaid-cards", "preserveQs": "false", "nodes": [ { "label": "Money orders", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Send certified cashable documents securely through the mail.", "link": "/cpc/en/business/postal-services/money-prepaid-cards/money-orders.page?", "linkCMSPage": "business/postal-services/money-prepaid-cards/money-orders", "preserveQs": "false", }, { "label": "Prepaid credit cards", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Buy prepaid cards at the post office for shopping and travel.", "link": "/cpc/en/business/postal-services/money-prepaid-cards/credit-cards.page?", "linkCMSPage": "business/postal-services/money-prepaid-cards/credit-cards", "preserveQs": "false", }, { "label": "Gift cards and prepaid products", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Buy gift cards and phone vouchers at the post office. ", "link": "/cpc/en/business/postal-services/money-prepaid-cards/mobile-top-ups-prepaid-products.page?", "linkCMSPage": "business/postal-services/money-prepaid-cards/mobile-top-ups-prepaid-products", "preserveQs": "false", }, ] }, { "label": "Find a post office", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/tools/find-a-post-office.page", "preserveQs": "false", }, { "label": "Rent a post office box", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Get your business mail delivered to a secure Postal Box.", "link": "/cpc/en/business/postal-services/rent-postal-box.page?", "linkCMSPage": "business/postal-services/rent-postal-box", "preserveQs": "false", }, { "label": "Digital mail and document sharing", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Send pay statements and tax forms or large files to employees securely.", "link": "/cpc/en/business/postal-services/digital-mail.page?", "linkCMSPage": "business/postal-services/digital-mail", "preserveQs": "false", "nodes": [ { "label": "Share confidential files digitally (Connect)", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Securely send messages and documents outside your corporate firewall.", "link": "/cpc/en/business/postal-services/digital-mail/epost-connect.page?", "linkCMSPage": "business/postal-services/digital-mail/epost-connect", "preserveQs": "false", }, ] }, { "label": "Verify customer identity", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Setup Digital Proof of Identity to protect against fraud and theft.", "link": "/cpc/en/business/postal-services/digital-proof-identity.page?", "linkCMSPage": "business/postal-services/digital-proof-identity", "preserveQs": "false", }, { "label": "Purchase stamps and meters", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Choose your postage and save on frequent or large business mailing.", "link": "/cpc/en/business/postal-services/stamps-meters.page?", "linkCMSPage": "business/postal-services/stamps-meters", "preserveQs": "false", }, { "label": "Shop", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Shop for stamps, shipping supplies and collectibles.", "link": "/store-boutique/en/home", "preserveQs": "false", }, { "label": "Billing and Invoices", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Learn how to build customized invoices for your business.", "link": "/cpc/en/business/postal-services/commercial-invoices.page?", "linkCMSPage": "business/postal-services/commercial-invoices", "preserveQs": "false", }, ] }, { "label": "Articles and resources", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "queryString": "Business Matters home", "description": "Access articles with ideas and tips to support your business operations.", "link": "/blogs/business/", "target": "_blank", "preserveQs": "false", "nodes": [ { "label": "All posts in shipping", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/blogs/business/category/shipping/", "target": "_blank", "preserveQs": "false", "nodes": [ { "label": "Shipping articles", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/blogs/business/category/shipping/shipping-insights", "target": "_blank", "preserveQs": "false", }, { "label": "Shipping resources", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/blogs/business/category/shipping/shipping-resources/", "target": "_blank", "preserveQs": "false", }, { "label": "Shipping events", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/events/featured.page?", "linkCMSPage": "business/marketing/events/featured", "preserveQs": "false", }, ] }, { "label": "All posts in marketing", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/blogs/business/category/marketing/", "target": "_blank", "preserveQs": "false", "nodes": [ { "label": "Marketing articles", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/blogs/business/category/marketing/marketing-insights", "target": "_blank", "preserveQs": "false", }, { "label": "Marketing resources", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/blogs/business/category/marketing/marketing-resources", "target": "_blank", "preserveQs": "false", }, { "label": "Marketing events", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/events/marketing.page?", "linkCMSPage": "business/marketing/events/marketing", "preserveQs": "false", }, ] }, { "label": "All posts in e-commerce", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/blogs/business/category/ecommerce/", "target": "_blank", "preserveQs": "false", "nodes": [ { "label": "E-commerce articles", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/blogs/business/category/ecommerce/ecommerce-insights", "target": "_blank", "preserveQs": "false", }, { "label": "E-commerce resources", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/blogs/business/category/ecommerce/ecommerce-resources", "target": "_blank", "preserveQs": "false", }, { "label": "E-commerce events", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/events/ecommerce.page?", "linkCMSPage": "business/marketing/events/ecommerce", "preserveQs": "false", }, ] }, ] }, ] }, { "label": "Support", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/support.page?", "linkCMSPage": "support", "preserveQs": "false", "nodes": [ { "label": "Help receiving", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Tracking support", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Tracking issues, tracking status and more", "link": "/cpc/en/support/kb/tracking/overview.page?", "linkCMSPage": "support/kb/tracking/overview", "preserveQs": "false", }, { "label": "Claims", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Report missing, lost, late or damaged items", "link": "/cpc/en/support/kb/claims/overview.page?", "linkCMSPage": "support/kb/claims/overview", "preserveQs": "false", }, { "label": "Delivery FAQ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Mail and package delivery issues and questions", "link": "/cpc/en/support/kb/receiving/delivery-faq.page", "preserveQs": "false", }, { "label": "Forwarding mail", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Solve common issues, get started and make changes", "link": "/cpc/en/support/kb/receiving/forwarding-mail.page", "preserveQs": "false", }, { "label": "Holding mail", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Solve common issues, get started and make changes", "link": "/cpc/en/support/kb/receiving/holding-mail.page", "preserveQs": "false", }, { "label": "Community mailboxes", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Get new keys, find your mailbox and resolve issues", "link": "/cpc/en/support/kb/receiving/community-mailboxes.page", "preserveQs": "false", }, { "label": "Other receiving topics", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Manage preferences, mailboxes, lockers and more", "link": "/cpc/en/support/kb/receiving.page?", "linkCMSPage": "support/kb/receiving", "preserveQs": "false", }, ] }, { "label": "Help sending", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Help sending", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Tracking support", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Tracking issues, tracking status and more", "link": "/cpc/en/support/kb/tracking/overview.page?", "linkCMSPage": "support/kb/tracking/overview", "preserveQs": "false", }, { "label": "Claims", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Report missing, lost, late or damaged items", "link": "/cpc/en/support/kb/claims/overview.page?", "linkCMSPage": "support/kb/claims/overview", "preserveQs": "false", }, { "label": "Sending FAQ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Common sending issues, questions and guidelines", "link": "/cpc/en/support/kb/sending/sending-faq.page", "preserveQs": "false", }, { "label": "Other sending topics", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Other sending questions and guidelines", "link": "/cpc/en/support/kb/sending.page?", "linkCMSPage": "support/kb/sending", "preserveQs": "false", }, ] }, { "label": "Other help topics", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Other help topics", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Your personal account", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Manage and protect your personal account", "link": "/cpc/en/support/kb/other-products-services/managing-account", "preserveQs": "false", }, { "label": "Your business account", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Manage your business account, billing and invoices", "link": "/cpc/en/support/kb/business.page?", "linkCMSPage": "support/kb/business", "preserveQs": "false", }, { "label": "Business support", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Find support for business products and services", "link": "/cpc/en/support/kb/business.page?", "preserveQs": "false", }, { "label": "Company policies", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Security, rates, terms and conditions and more", "link": "/cpc/en/support/kb/company-policies.page?", "preserveQs": "false", }, { "label": "Other topics", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Post office details, money services and more", "link": "/cpc/en/support/kb/other-products-services.page?", "preserveQs": "false", }, ] }, ] }, { "label": "Shop", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "shop", "link": "/store-boutique/en/home", "preserveQs": "false", "nodes": [ { "label": "Mailing and shipping", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Order packaging, envelopes, stamps, boxes and wraps.", "link": "/store-boutique/en/1/c/mailing-and-shipping", "preserveQs": "false", }, { "label": "Stamp collecting", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "See the latest stamp collections and quality accessories.", "link": "/store-boutique/en/2/c/stamp-collecting", "preserveQs": "false", }, { "label": "Coin collecting", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/store-boutique/en/3/c/coin-collecting", "preserveQs": "false", }, { "label": "Quick Order", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/quick-order", "preserveQs": "false", }, { "label": "Favourites", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/favourites", "preserveQs": "false", }, ] }, { "label": "PrimaryNav", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Personal", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "personal", "link": "/cpc/en/home.page?", "linkCMSPage": "home", "preserveQs": "false", }, { "label": "Small business", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "small business", "link": "/cpc/en/small-business.page?", "linkCMSPage": "small-business", "preserveQs": "false", }, { "label": "Commercial", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "commercial", "link": "/cpc/en/commercial.page?", "linkCMSPage": "commercial", "preserveQs": "false", }, ] }, { "label": "PrimaryUtility", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Shop", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "shop", "link": "/store-boutique/en/home", "preserveQs": "false", }, { "label": "Our company", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Our company", "link": "/cpc/en/our-company.page?", "linkCMSPage": "our-company", "preserveQs": "false", }, { "label": "Support", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Get answers to common questions and other details on our services.", "link": "/cpc/en/support.page?", "linkCMSPage": "support", "preserveQs": "false", }, ] }, { "label": "CPC", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "PrimaryNav", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Personal", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "personal", "link": "/cpc/en/home.page?", "linkCMSPage": "home", "preserveQs": "false", }, { "label": "Small business", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "small business", "link": "/cpc/en/small-business.page?", "linkCMSPage": "small-business", "preserveQs": "false", }, { "label": "Commercial", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "commercial", "link": "/cpc/en/commercial.page?", "linkCMSPage": "commercial", "preserveQs": "false", }, ] }, { "label": "PrimaryUtility", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Shop", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "shop", "link": "/store-boutique/en/home", "preserveQs": "false", }, { "label": "Our company", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Our company", "link": "/cpc/en/our-company.page?", "linkCMSPage": "our-company", "preserveQs": "false", }, { "label": "Support", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Get answers to common questions and other details on our services.", "link": "/cpc/en/support.page?", "linkCMSPage": "support", "preserveQs": "false", }, ] }, { "label": "Personal", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Learn about mailing services for individuals.", "link": "/cpc/en/home.page?", "linkCMSPage": "home", "preserveQs": "false", "nodes": [ { "label": "Sending", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "queryString": "Sending overview", "description": "View postage rates and shipping services for mail and packages.", "link": "/cpc/en/personal/sending.page?", "linkCMSPage": "personal/sending", "preserveQs": "false", "nodes": [ { "label": "Get stamp prices", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Postage rates by envelope weight and destination", "link": "/cpc/en/personal/stamp-prices.page", "preserveQs": "false", }, { "label": "Get postage rates", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Mailing rates for letters and packages", "link": "/cpc/en/tools/find-a-rate.page?", "linkCMSPage": "tools/find-a-rate", "preserveQs": "false", }, { "label": "Create a shipping label", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Prepare and download a printable shipping label", "link": "/cpc/en/personal/create-shipping-label.page", "preserveQs": "false", }, { "label": "Send within Canada", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Available services, rates and Registered Mail", "link": "/cpc/en/personal/send-within-canada.page?", "linkCMSPage": "personal/send-within-canada", "preserveQs": "false", }, { "label": "Send internationally", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Rates and services, forms, duties and Registered Mail", "link": "/cpc/en/personal/send-internationally.page?", "linkCMSPage": "personal/send-internationally", "preserveQs": "false", }, { "label": "Buy stamps and packaging", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Flat rate boxes, postage stamps and prepaid products", "link": "/cpc/en/personal/stamps-and-packaging.page?", "linkCMSPage": "personal/stamps-and-packaging", "preserveQs": "false", }, { "label": "Return a purchase", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Download and print your prepaid return shipping labels", "link": "/cpc/en/personal/return-purchase.page", "preserveQs": "false", }, { "label": "Check sending guidelines ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Requirements and restrictions by destination ", "link": "/cpc/en/personal/sending-guidelines.page?", "linkCMSPage": "personal/sending-guidelines", "preserveQs": "false", }, ] }, { "label": "Receiving", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "queryString": "Receiving overview", "description": "Learn about the different ways to receive your mail and packages.", "link": "/cpc/en/personal/receiving.page?", "linkCMSPage": "personal/receiving", "preserveQs": "false", "nodes": [ { "label": "Track your delivery ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Get an item’s status and sign up for delivery notifications", "link": "/track-reperage/en#/home", "preserveQs": "false", }, { "label": "Forward your mail", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Redirect your mail to a new address", "link": "/cpc/en/personal/mail-forwarding.page", "preserveQs": "false", }, { "label": "Get updates on incoming mail ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Use MyMail to get notified about your mail before it arrives ", "link": "/cpc/en/personal/mymail.page", "preserveQs": "false", }, { "label": "Manage your mail and packages ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Mail holds, automatic tracking and moving to a new home ", "link": "/cpc/en/personal/manage-mail.page?", "linkCMSPage": "personal/manage-mail", "preserveQs": "false", }, { "label": "Pick up purchases at post office ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Use FlexDelivery to get packages delivered to the post office", "link": "/cpc/en/personal/flexdelivery.page", "preserveQs": "false", }, { "label": "Mailboxes and lockers", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Community mailboxes, parcel lockers and post office boxes", "link": "/cpc/en/personal/stamps-and-packaging.page?", "linkCMSPage": "personal/stamps-and-packaging", "preserveQs": "false", }, { "label": "Rent a post office box", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "An extra address to securely receive mail and packages", "link": "/cpc/en/personal/rent-post-office-box.page", "preserveQs": "false", }, ] }, { "label": "Money services", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "queryString": "Money services overview", "description": "Learn about money services available at the post office.", "link": "/cpc/en/personal/money-services.page?", "linkCMSPage": "personal/money-services", "preserveQs": "false", "nodes": [ { "label": "Money transfers", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Use MoneyGram to send and receive money", "link": "/cpc/en/personal/international-money-transfers.page", "preserveQs": "false", }, { "label": "Money orders", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "A safe and prepaid alternative to cash, cheques and e-transfers", "link": "/cpc/en/personal/postal-money-orders.page", "preserveQs": "false", }, { "label": "Buy foreign cash", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Delivered to you without shipping or transaction fees ", "link": "/cpc/en/personal/foreign-currency-delivery.page", "preserveQs": "false", }, { "label": "Prepaid cards and services", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "No credit history or banking information required", "link": "/cpc/en/personal/prepaid-cards.page?", "linkCMSPage": "personal/prepaid-cards", "preserveQs": "false", }, ] }, { "label": "Stamps and coins", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "queryString": "Collectible stamps and coins overview", "description": "Learn about collectible stamps and access pictorial cancels.", "link": "/cpc/en/personal/collectibles.page?", "linkCMSPage": "personal/collectibles", "preserveQs": "false", "nodes": [ { "label": "Shop latest stamps ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Collectible stamps, albums, packs, supplies and more ", "link": "https://store.canadapost-postescanada.ca/store-boutique/en/5/c/postage-stamps?sortBy=createDate+desc", "preserveQs": "false", }, { "label": "Shop latest coins", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Collectible coins from the Royal Canadian Mint", "link": "https://store.canadapost-postescanada.ca/store-boutique/en/16/c/coins-and-collectables?sortBy=createDate+desc", "preserveQs": "false", }, { "label": "Canadian stamp stories", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Dive into the stories behind our stamps", "link": "/cpc/en/personal/collectibles/stamp-stories.page?", "linkCMSPage": "personal/collectibles/stamp-stories", "preserveQs": "false", }, { "label": "Suggest a stamp", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Send us your idea for a new Canadian stamp theme", "link": "/cpc/en/personal/suggest-stamp.page", "preserveQs": "false", }, { "label": "Pictorial cancels", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Browse available cancels and find out where to find them", "link": "/cpc/en/personal/pictorial-cancels.page", "preserveQs": "false", }, { "label": "Sign up for stamp news", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Get Details, your source for the latest stamp news and releases", "link": "/cpc/en/personal/details-magazine-collections-catalogue.page", "preserveQs": "false", }, ] }, ] }, { "label": "Small business", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/small-business.page?", "linkCMSPage": "small-business", "preserveQs": "false", "nodes": [ { "label": "Shipping", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "true", "queryString": "Shipping overview", "description": "Learn about services and rates for Canadian and international shipping.", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Ship in Canada", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Services, rates, tools, guidelines and pickups", "link": "/cpc/en/small-business/ship-in-canada.page?", "linkCMSPage": "small-business/ship-in-canada", "preserveQs": "false", }, { "label": "Ship internationally", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Services, rates, tools, duties, guidelines and pickups", "link": "/cpc/en/small-business/ship-internationally.page?", "linkCMSPage": "small-business/ship-internationally", "preserveQs": "false", }, { "label": "Prepare a shipment online", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Use Snap Ship to compare rates, print labels and book pickups", "link": "/cpc/en/small-business/snap-ship.page", "preserveQs": "false", }, { "label": "Explore shipping solutions", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Tracking, pickup services, shipping tools and more", "link": "/cpc/en/small-business/shipping-solutions.page?", "linkCMSPage": "small-business/shipping-solutions", "preserveQs": "false", }, { "label": "Create a return policy ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Use our free online tool to set up a return policy in minutes ", "link": "/cpc/en/small-business/create-return-policy.page?", "linkCMSPage": "small-business/create-return-policy", "preserveQs": "false", }, { "label": "Get shipping discounts", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Access exclusive small business discounts and start saving now", "link": "/cpc/en/small-business/shipping-discounts.page?", "linkCMSPage": "small-business/shipping-discounts", "preserveQs": "false", }, { "label": "Resources and articles", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Read our blog for the latest reports and expert insights", "link": "/blogs/business/category/shipping/", "target": "_blank", "preserveQs": "false", }, ] }, { "label": "Sell online", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "queryString": "Small business overview", "description": "Find partners to help you reach your ecommerce goals", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Start an online store", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Find partners to help you reach your ecommerce goals", "link": "/cpc/en/small-business/start-selling-online.page?", "linkCMSPage": "small-business/start-selling-online", "preserveQs": "false", }, { "label": "Resources and articles", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Read our blog for the latest reports and expert insights", "link": "/blogs/business/category/ecommerce/", "target": "_blank", "preserveQs": "false", }, ] }, { "label": "Marketing", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Get started with direct mail ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Precision Targeter, Snap Admail, and partners", "link": "/cpc/en/small-business/get-started-with-direct-mail.page?", "linkCMSPage": "small-business/get-started-with-direct-mail", "preserveQs": "false", }, { "label": "Create and launch a campaign", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Reach customers at home and online with Snap Admail", "link": "/sam/", "preserveQs": "false", }, { "label": "Save on direct mail", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Learn more about direct mail discounts for small businesses", "link": "/cpc/en/small-business/direct-mail-savings.page?", "linkCMSPage": "small-business/direct-mail-savings", "preserveQs": "false", }, { "label": "Work with a partner", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Find a marketing partner for your next direct mail campaign", "link": "/cpc/en/tools/marketing/find-a-partner.page?", "linkCMSPage": "tools/marketing/find-a-partner", "preserveQs": "false", }, { "label": "Resources and articles", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Read our blog for the latest reports and expert insights", "link": "/blogs/business/category/marketing/", "preserveQs": "false", }, ] }, { "label": "Postal services", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Mailing services", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Mail holds, mail forwarding, Registered Mail and more", "link": "/cpc/en/small-business/mailing-services.page?", "linkCMSPage": "small-business/mailing-services", "preserveQs": "false", }, { "label": "Rent a post office box", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "A secure location to receive mail and use as a business address", "link": "/cpc/en/small-business/rent-post-office-box.page?", "linkCMSPage": "small-business/rent-post-office-box", "preserveQs": "false", }, { "label": "Bulk, prepaid and digital services", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Prepaid reply mail, business letter discounts and Connect", "link": "/cpc/en/small-business/bulk-prepaid-digital.page?", "linkCMSPage": "small-business/bulk-prepaid-digital", "preserveQs": "false", }, { "label": "Buy stamps and rent meters", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Save with meter rentals, indicia printing and bulk stamps", "link": "/cpc/en/small-business/buy-stamps-rent-meters.page?", "linkCMSPage": "small-business/buy-stamps-rent-meters", "preserveQs": "false", }, { "label": "Shop for supplies", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Order small business mailing and shipping essentials online", "link": "/store-boutique/en/1/c/mailing-and-shipping", "preserveQs": "false", }, ] }, ] }, { "label": "Commercial", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/commercial.page?", "linkCMSPage": "commercial", "preserveQs": "false", "nodes": [ { "label": "Shipping", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "queryString": "Shipping overview", "description": "Learn about services and rates for Canadian and international shipping.", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Ship in Canada", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Services, rates, tools, guidelines and pickups", "link": "/cpc/en/commercial/ship-in-canada.page?", "linkCMSPage": "commercial/ship-in-canada", "preserveQs": "false", }, { "label": "Ship internationally", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Services, rates, tools, duties, guidelines and pickups", "link": "/cpc/en/commercial/ship-internationally.page?", "linkCMSPage": "commercial/ship-internationally", "preserveQs": "false", }, { "label": "Create and manage shipments ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Shipping tools, shipment redirection and returns", "link": "/cpc/en/commercial/manage-shipments.page?", "linkCMSPage": "commercial/manage-shipments", "preserveQs": "false", }, { "label": "Pickup, deposit and delivery", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Pickup services, deposit locations, Deliver to Post office", "link": "/cpc/en/commercial/pickup-deposit-delivery.page?", "linkCMSPage": "commercial/pickup-deposit-delivery", "preserveQs": "false", }, { "label": "Simplify returns", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Build the optimal ecommerce or operational returns strategy", "link": "/cpc/en/commercial/simplify-returns.page?", "linkCMSPage": "commercial/simplify-returns", "preserveQs": "false", }, { "label": "Service and system alerts", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Current and historical alerts for delivery, online tools and APIs", "link": "/cpc/en/commercial/service-and-system-alerts.page", "preserveQs": "false", }, { "label": "Resources and articles", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Read our blog for the latest reports and expert insights", "link": "/blogs/business/category/shipping/", "target": "_blank", "preserveQs": "false", }, ] }, { "label": "Marketing", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "queryString": "Marketing overview", "description": "Learn about direct mail campaigns and renting address data.", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Direct mail solutions", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Explore our three Smartmail Marketing™ solutions", "link": "/cpc/en/commercial/direct-mail.page", "preserveQs": "false", }, { "label": "Data solutions", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Optimize direct mail campaigns with our data tools", "link": "/cpc/en/commercial/data-solutions.page", "preserveQs": "false", }, { "label": "Precision Targeter", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Enhance campaign targeting with our free data tool", "link": "/cpc/en/commercial/precision-targeter.page", "preserveQs": "false", }, { "label": "Resources and articles", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Marketing support, insights and help getting started", "link": "/blogs/business/category/marketing", "preserveQs": "false", }, ] }, { "label": "Ecommerce", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "queryString": " E-commerce overview", "description": "Learn about services to support your online business for customers.", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Checkout and tracking", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Add front-end enhancements to your online store", "link": "/cpc/en/commercial/checkout-and-tracking.page?", "linkCMSPage": "commercial/checkout-and-tracking", "preserveQs": "false", }, { "label": "Shipping and delivery", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Pickups, returns, ship from a store, and deliver to a post office ", "link": "/cpc/en/commercial/shipping-and-delivery.page?", "linkCMSPage": "commercial/shipping-and-delivery", "preserveQs": "false", }, { "label": "Integrate with our APIs", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Connect your website or application to our web services", "link": "/cpc/en/commercial/integrate-apis.page", "preserveQs": "false", }, { "label": "Resources and articles", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Read our blog for the latest reports and expert insights", "link": "/blogs/business/category/ecommerce/", "target": "_blank", "preserveQs": "false", }, ] }, { "label": "Security and identity", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Share confidential files", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Use Connect to securely share confidential materials", "link": "/cpc/en/commercial/share-confidential-files.page?", "linkCMSPage": "commercial/share-confidential-files", "preserveQs": "false", }, { "label": "Verify customer identity", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Guard against fraud with our Digital Proof of Identity APIs", "link": "/cpc/en/commercial/verify-customer-identity.page?", "linkCMSPage": "commercial/verify-customer-identity", "preserveQs": "false", }, ] }, { "label": "Postal services", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Mailing services", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Manage your business mailings and access volume discounts", "link": "/cpc/en/commercial/mailing-services.page?", "linkCMSPage": "commercial/mailing-services", "preserveQs": "false", }, { "label": "Manage billing and invoices", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Manage your invoicing, payment and account settings", "link": "/cpc/en/commercial/manage-billing-invoices.page?", "linkCMSPage": "commercial/manage-billing-invoices", "preserveQs": "false", }, { "label": "Buy stamps and rent meters", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Save with meter rentals, indicia printing and bulk stamps", "link": "/cpc/en/commercial/buy-stamps-rent-meters.page?", "linkCMSPage": "commercial/buy-stamps-rent-meters", "preserveQs": "false", }, { "label": "Shop for supplies", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Order mailing and packaging products online", "link": "https://store.canadapost-postescanada.ca/store-boutique/en/1/c/mailing-and-shipping", "target": "_blank", "preserveQs": "false", }, ] }, ] }, { "label": "Our company", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/our-company.page?", "linkCMSPage": "our-company", "preserveQs": "false", "nodes": [ { "label": "About us", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Learn about our management team and corporate initiatives", "link": "/cpc/en/our-company/about-us.page?", "linkCMSPage": "our-company/about-us", "preserveQs": "false", "nodes": [ { "label": "What we stand for", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Discover what drives us as an organization", "link": "/cpc/en/our-company/about-us.page?", "linkCMSPage": "our-company/about-us", "preserveQs": "false", }, { "label": "Leadership and governance", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Meet the teams that guide our business", "link": "/cpc/en/our-company/leadership-and-governance.page?", "linkCMSPage": "our-company/leadership-and-governance", "preserveQs": "false", }, { "label": "Legislation and regulation", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Learn more about The Canada Post Corporation Act", "link": "/our-company/legislation-and-regulation.page", "preserveQs": "false", }, { "label": "Financial and sustainability reports", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Access and download financial and ESG reports", "link": "/cpc/en/our-company/financial-and-sustainability-reports.page?", "linkCMSPage": "our-company/financial-and-sustainability-reports", "preserveQs": "false", }, ] }, { "label": "Our values in action", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Corporate sustainability ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Our social and environmental leadership initiatives", "link": "/cpc/en/our-company/corporate-sustainability.page", "preserveQs": "false", }, { "label": "Environmental responsibility ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "The steps we’re taking to prioritize sustainable delivery", "link": "/cpc/en/our-company/environmental-responsibility.page", "preserveQs": "false", }, { "label": "Equity, diversity and inclusion", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "How we attract, develop and retain people who reflect Canada's diversity", "link": "/cpc/en/our-company/equity-diversity-inclusion.page", "preserveQs": "false", }, { "label": "Indigenous and northern reconciliation ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Our Indigenous and Northern reconciliation strategy ", "link": "/cpc/en/our-company/indigenous-reconciliation.page", "preserveQs": "false", }, { "label": "Transparency and trust", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "How we manage and protect your information", "link": "/cpc/en/our-company/transparency-and-trust.page?", "linkCMSPage": "our-company/transparency-and-trust", "preserveQs": "false", }, { "label": "Accessibility", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "How we’re making sure we’re accessible to all Canadians ", "link": "/cpc/en/our-company/accessibility.page?", "linkCMSPage": "our-company/accessibility", "preserveQs": "false", }, ] }, { "label": "Youth impact initiatives", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Community Foundation", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "About the Foundation, grant applications and past awards", "link": "/cpc/en/our-company/community-foundation.page?", "linkCMSPage": "our-company/community-foundation", "preserveQs": "false", }, { "label": "Awards for Indigenous Students ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Apply for an education grant and view past recipients ", "link": "/cpc/en/our-company/canada-post-awards-for-indigenous-students.page", "preserveQs": "false", }, { "label": "Santa letter program ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Send a letter to the North Pole and hear back from Santa", "link": "/cpc/en/our-company/write-letter-to-santa.page", "preserveQs": "false", }, { "label": "Postal services for kids", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Printable mail templates, activity sheets and fun facts", "link": "/cpc/en/our-company/kids-postal-service-activities.page", "preserveQs": "false", }, ] }, { "label": "Work with us", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Working at Canada Post", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Learn what makes us a unique workplace and apply today", "link": "/cpc/en/our-company/jobs.page?", "linkCMSPage": "our-company/jobs", "preserveQs": "false", }, { "label": "View current opportunities", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Find your perfect role at Canada Post", "link": "https://jobs.canadapost.ca/?locale=en_US", "preserveQs": "false", }, { "label": "Contract work for your business ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Bid on shipping and professional services contracts", "link": "/cpc/en/our-company/contracts-for-your-business.page", "preserveQs": "false", }, { "label": "Become an authorized retail partner ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Offer post office products and services from your store", "link": "/cpc/en/our-company/become-an-authorized-retailer.page", "preserveQs": "false", }, ] }, { "label": "News and media", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Service alerts", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Real-time information on mail delivery interruptions", "link": "/cpc/en/our-company/news-and-media/service-alerts.page?", "linkCMSPage": "our-company/news-and-media/service-alerts", "preserveQs": "false", }, { "label": "News releases", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Read our latest news releases and browse past updates", "link": "/cpc/en/our-company/news-and-media/corporate-news/news-release-list.page?", "linkCMSPage": "our-company/news-and-media/corporate-news/news-release-list", "preserveQs": "false", }, { "label": "Closures and service interruptions", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Get information on events that may affect mail delivery", "link": "/cpc/en/our-company/news-and-media/corporate-news/closures-and-service-interruptions-list.page?", "linkCMSPage": "our-company/news-and-media/corporate-news/closures-and-service-interruptions-list", "preserveQs": "false", }, { "label": "Negotiations updates", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Get the latest updates on negotiation activities", "link": "/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page?", "linkCMSPage": "our-company/news-and-media/corporate-news/negotiations-list", "preserveQs": "false", }, { "label": "Media centre", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Photo gallery, Canada Post logos and B-roll footage", "link": "/cpc/en/our-company/media-centre.page?", "linkCMSPage": "our-company/media-centre", "preserveQs": "false", }, ] }, ] }, { "label": "Footer", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Support", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Support", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Contact us", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/support.page#panel2-1", "preserveQs": "false", }, { "label": "Service alerts", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/news-and-media/support-dashboard.page?", "linkCMSPage": "our-company/news-and-media/support-dashboard", "preserveQs": "false", }, { "label": "Accessibility", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/about-us/corporate-responsibility/accessibility.page", "preserveQs": "false", }, ] }, { "label": "Connect with us", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Follow Us", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Facebook", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", "target": "_blank", }, { "label": "X, formerly known as Twitter", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "http://twitter.com", "target": "_blank", "preserveQs": "false", }, { "label": "Instagram", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "LinkedIn", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "YouTube", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "https://www.youtube.com/user/postescanadapost", "preserveQs": "false", }, { "label": "Provide accessibility feedback", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/about-us/corporate-sustainability/accessibility/accessibility-feedback-process.page#contactinformation", "preserveQs": "false", }, { "label": "Become a research participant", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/research-panel.page", "preserveQs": "false", }, ] }, { "label": "Canada Post", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Canada Post", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Our company", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/about-us.page?", "linkCMSPage": "our-company/about-us", "preserveQs": "false", }, { "label": "Corporate sustainability", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/about-us/corporate-sustainability.page", "preserveQs": "false", }, { "label": "Working at Canada Post", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/jobs.page", "preserveQs": "false", }, { "label": "I'm an employee", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "https://infopost.ca/", "preserveQs": "false", }, { "label": "Media centre", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/news-and-media/media-centre.page", "preserveQs": "false", }, { "label": "Negotiations updates", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page?", "linkCMSPage": "our-company/news-and-media/corporate-news/negotiations-list", "preserveQs": "false", }, ] }, { "label": "Blogs", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Blogs", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Business Matters", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/blogs/business", "preserveQs": "false", }, { "label": "Canada Post Magazine", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/blogs/personal", "preserveQs": "false", }, ] }, { "label": "Terms", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Legal", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/support/kb/company-policies/terms-conditions/legal-terms-of-use-and-conditions", "preserveQs": "false", }, { "label": "Privacy", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/about-us/transparency-and-trust/privacy-centre.page?", "preserveQs": "false", }, { "label": "Access to information", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/about-us/transparency-and-trust/access-to-information.page", "preserveQs": "false", }, ] }, ] }, { "label": "Support", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/support.page?", "linkCMSPage": "support", "preserveQs": "false", "nodes": [ { "label": "Help receiving", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Tracking support", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Tracking issues, tracking status and more", "link": "/cpc/en/support/kb/tracking/overview.page?", "preserveQs": "false", }, { "label": "Claims", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Report missing, lost, late or damaged items", "link": "/cpc/en/business/shipping/inter/cpc/en/support/kb/claims/overview.page?", "preserveQs": "false", }, { "label": "Delivery FAQ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Mail and package delivery issues and questions", "link": "/cpc/en/support/kb/receiving/delivery-faq.page?", "preserveQs": "false", }, { "label": "Forwarding mail", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Solve common issues, get started and make changes", "link": "/cpc/en/support/kb/receiving/forwarding-mail.page?", "preserveQs": "false", }, { "label": "Holding mail", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Solve common issues, get started and make changes", "link": "/cpc/en/support/kb/receiving/holding-mail.page?", "preserveQs": "false", }, { "label": "Community mailboxes", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Get new keys, find your mailbox and resolve issues", "link": "/cpc/en/support/kb/receiving/community-mailboxes.page?", "preserveQs": "false", }, { "label": "Other receiving topics", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Manage preferences, mailboxes, lockers and more", "link": "/cpc/en/support/kb/receiving.page?", "preserveQs": "false", }, ] }, { "label": "Help sending", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Help sending", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Tracking support", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Tracking issues, tracking status and more", "link": "/cpc/en/support/kb/tracking/overview.page?", "preserveQs": "false", }, { "label": "Claims", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Report missing, lost, late or damaged items", "link": "/cpc/en/business/shipping/inter/cpc/en/support/kb/claims/overview.page?", "preserveQs": "false", }, { "label": "Sending FAQ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Common sending issues, questions and guidelines", "link": "cpc/en/support/kb/sending/sending-faq.page?", "preserveQs": "false", }, { "label": "Other sending topics", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Other sending questions and guidelines", "link": "/cpc/en/support/kb/sending.page?", "preserveQs": "false", }, ] }, { "label": "Other help topics", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Other help topics", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Your personal account", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Manage and protect your personal account", "link": "/cpc/en/support/kb/other-products-services/managing-account.page?", "preserveQs": "false", }, { "label": "Your business account", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Manage your business account, billing and invoices", "link": "/cpc/en/support/kb/business.page?", "preserveQs": "false", }, { "label": "Business support", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Find support for business products and services", "link": "/cpc/en/support/kb/business.page?", "preserveQs": "false", }, { "label": "Company policies", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Security, rates, terms and conditions and more", "link": "/cpc/en/support/kb/company-policies.page?", "preserveQs": "false", }, { "label": "Other topics", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Post office details, money services and more", "link": "/cpc/en/support/kb/other-products-services.page?'", "preserveQs": "false", }, ] }, ] }, { "label": "Shop", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "shop", "link": "/store-boutique/en/home", "preserveQs": "false", "nodes": [ { "label": "Mailing and shipping", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Order packaging, envelopes, stamps, boxes and wraps.", "link": "/store-boutique/en/1/c/mailing-and-shipping", "preserveQs": "false", }, { "label": "Stamp collecting", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "See the latest stamp collections and quality accessories.", "link": "/store-boutique/en/2/c/stamp-collecting", "preserveQs": "false", }, { "label": "Coin collecting", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/store-boutique/en/3/c/coin-collecting", "preserveQs": "false", }, { "label": "Quick Order", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/quick-order", "preserveQs": "false", }, { "label": "Favourites", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/favourites", "preserveQs": "false", }, ] }, { "label": "Campaign", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Ecommerce-hub", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/business/marketing/campaign/ecommerce-hub.page?", "linkCMSPage": "business/marketing/campaign/ecommerce-hub", "preserveQs": "false", "nodes": [ { "label": "Research insights", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/ecommerce-hub/Key-insights-and-reports.page?", "linkCMSPage": "business/marketing/campaign/ecommerce-hub/Key-insights-and-reports", "preserveQs": "false", }, { "label": "Inspiring stories", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/ecommerce-hub/inspiring-stories.page?", "linkCMSPage": "business/marketing/campaign/ecommerce-hub/inspiring-stories", "preserveQs": "false", }, { "label": "Best practices", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/ecommerce-hub/best-practices.page?", "linkCMSPage": "business/marketing/campaign/ecommerce-hub/best-practices", "preserveQs": "false", }, { "label": "Insider magazine", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/ecommerce-hub/ecommerce-insider.page?", "linkCMSPage": "business/marketing/campaign/ecommerce-hub/ecommerce-insider", "preserveQs": "false", }, ] }, { "label": "Direct-mail-smm", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Get Noticed", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "#", "preserveQs": "false", }, { "label": "Get results", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "#", "preserveQs": "true", }, { "label": "Get Inspired", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "#", "preserveQs": "true", }, { "label": "Get help", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "#", "preserveQs": "true", }, ] }, { "label": "Tales-of-triumph", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Details", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "2023 Winners", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/tales-of-triumph/details/2023-winners.page", "preserveQs": "false", }, { "label": "2023 Finalists", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/tales-of-triumph/details/2023-finalists.page", "preserveQs": "false", }, { "label": "Prizing", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/tales-of-triumph/details/contest-prizes.page", "preserveQs": "false", }, { "label": "Contest categories", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/tales-of-triumph/details/contest-categories.page", "preserveQs": "false", }, { "label": "Judges", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/tales-of-triumph/details/meet-the-judges.page", "preserveQs": "false", }, { "label": "Previous winners", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/tales-of-triumph/details/previous-winners.page", "preserveQs": "false", }, ] }, { "label": "FAQs", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/tales-of-triumph/faq.page", "preserveQs": "false", }, { "label": "Terms and conditions", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/tales-of-triumph/terms-and-conditions.page", "preserveQs": "false", }, ] }, { "label": "Ecommerce-infographic", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "On this page:", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/business/marketing/campaign/ecommerce-infographic.page", "preserveQs": "false", "nodes": [ { "label": "New normal", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Master", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Build", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Discover", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Thrive", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Explore", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, ] }, { "label": "Downloads:", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/business/marketing/campaign/ecommerce-infographic.page", "preserveQs": "false", "nodes": [ { "label": "2022 Ecommerce report (Thriving in the new normal)", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/info/mc/app/personal/miniforms/thrive-in-the-new-normal.jsf", "target": "_blank", "preserveQs": "false", }, { "label": "Returns infographic", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/doc/en/n/cracking-the-code-on-ecommerce-returns.pdf", "target": "_blank", "preserveQs": "false", }, { "label": "Holiday report", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/info/mc/app/personal/miniforms/holidayGuide.jsf", "target": "_blank", "preserveQs": "false", }, { "label": "Shopper values infographic", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/doc/en/n/values_driven_shopping.pdf", "target": "_blank", "preserveQs": "false", }, { "label": "Shopper journey report", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/info/mc/app/personal/miniforms/ecommerce-report.jsf?icid=cta_int_bc_1775_resource_page_download_report", "target": "_blank", "preserveQs": "false", }, { "label": "Generation Z report ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/info/mc/app/personal/miniforms/meet_generation_z.jsf", "target": "_blank", "preserveQs": "false", }, { "label": "Generation Z infographic ", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/doc/en/n/Canada_Post_Meet_Generation_z_Infographic_EN.pdf", "target": "_blank", "preserveQs": "false", }, { "label": "Conscious consumer report", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/info/mc/app/personal/miniforms/conscious_consumer.jsf?icid=cta_int_bc_1840", "target": "_blank", "preserveQs": "false", }, { "label": "Conscious consumer infographic", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/doc/en/n/Canada_Post_conscious_consumer_infographic.pdf", "target": "_blank", "preserveQs": "false", }, ] }, ] }, { "label": "Small-business-welcome", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Get Shipping", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/small-business-welcome/small-business-shipping.page", "preserveQs": "false", }, { "label": "Market your business", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/small-business-welcome/market-your-business.page", "preserveQs": "false", }, { "label": "Sell Online", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/small-business-welcome/sell-online.page", "preserveQs": "false", }, ] }, { "label": "Incite-magazine", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/business/marketing/campaign/incite-magazine.page", "preserveQs": "false", "nodes": [ { "label": "Case studies", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/incite/success-stories.page?icid=cta_int_rs_523", "preserveQs": "false", }, { "label": "Video stories", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/incite/video-stories.page?icid=cta_int_rs_525", "preserveQs": "false", }, { "label": "Get the facts", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/business/marketing/campaign/incite/get-the-facts.page?icid=cta_int_rs_527", "preserveQs": "false", }, ] }, { "label": "Campaign-library", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "preserveQs": "false", "link": "/cpc/en/business/marketing/campaign/demo/library.page?", "linkCMSPage": "business/marketing/campaign/demo/library", "preserveQs": "false", "nodes": [ { "label": "Hero", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "link": "/cpc/en/business/marketing/campaign/demo/library/hero.page?", "linkCMSPage": "business/marketing/campaign/demo/library/hero", "preserveQs": "false", }, { "label": "Common", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "link": "/cpc/en/business/marketing/campaign/demo/library/common.page?", "linkCMSPage": "business/marketing/campaign/demo/library/common", "preserveQs": "false", }, { "label": "Helpers", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "link": "/cpc/en/business/marketing/campaign/demo/library/helpers.page?", "linkCMSPage": "business/marketing/campaign/demo/library/helpers", "preserveQs": "false", }, { "label": "Animations", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "link": "/cpc/en/business/marketing/campaign/demo/library/animations.page?", "linkCMSPage": "business/marketing/campaign/demo/library/animations", "preserveQs": "false", }, { "label": "CPC DS", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "link": "/cpc/en/business/marketing/campaign/demo/library/cpc-ds.page?", "linkCMSPage": "business/marketing/campaign/demo/library/cpc-ds", "preserveQs": "false", }, { "label": "Rebrand", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "false", "link": "/cpc/en/business/marketing/campaign/demo/library/rebrand.page?", "linkCMSPage": "business/marketing/campaign/demo/library/rebrand", "preserveQs": "false", }, ] }, { "label": "generationz", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/business/marketing/campaign/generationz.page?", "linkCMSPage": "business/marketing/campaign/generationz", "preserveQs": "false", "nodes": [ { "label": "On the page", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Insights to lead the pack", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Time for a Plan Z", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "How Gen Z compares", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "4 key takeaways", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "From A to (Gen) Z", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, ] }, { "label": "Downloads", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "<em>Meet Generation Z</em>: Full report", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/info/mc/app/personal/miniforms/meet_generation_z.jsf", "target": "_blank", "preserveQs": "false", }, { "label": "<em>Meet Generation Z</em>: Infographic", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/doc/en/n/Canada_Post_Meet_Generation_z_Infographic_EN.pdf", "target": "_blank", "preserveQs": "false", }, ] }, ] }, { "label": "Conscious-consumer", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "On this page:", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/business/marketing/campaign/conscious-consumer.page", "preserveQs": "false", "nodes": [ { "label": "Insights to lead the pack", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Canadian consumer insights", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Sustainability priorities by generation", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Next steps for your business", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Read our report", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, ] }, { "label": "Downloads:", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/business/marketing/campaign/conscious-consumer.page", "preserveQs": "false", "nodes": [ { "label": "<em>Pulse of the conscious consumer</em>: Full report", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/info/mc/app/personal/miniforms/conscious_consumer.jsf?icid=cta_int_bc_1840", "target": "_blank", "preserveQs": "false", }, { "label": "<em>Pulse of the conscious consumer</em>: Infographic", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/doc/en/n/Canada_Post_conscious_consumer_infographic.pdf", "target": "_blank", "preserveQs": "false", }, ] }, ] }, { "label": "Greener-good", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "On this page:", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/our-company/greener-good.page?", "linkCMSPage": "our-company/greener-good", "preserveQs": "false", "nodes": [ { "label": "For the greener good", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Our environmental targets", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Our current initiatives", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Carbon-neutral shipping", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Delivering a sustainable future", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, ] }, ] }, { "label": "Small-business-loan", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "On this page:", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/business/marketing/campaign/smallbusinessloan.page", "preserveQs": "false", "nodes": [ { "label": "Your growth. Our commitment.", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Are you eligible?", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "3 easy steps", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Frequently asked questions", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "Solutions for Small Business", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, ] }, ] }, ] }, { "label": "Mercury", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "mercury", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Overview", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "overview", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Accessibility", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "accessibility", "link": "/cpc/en/mercury/overview/accessibility.page?", "linkCMSPage": "mercury/overview/accessibility", "preserveQs": "false", }, { "label": "Grids", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/overview/grids.page?", "linkCMSPage": "mercury/overview/grids", "preserveQs": "false", }, { "label": "Optimizing for search", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/overview/optimizing-for-search.page?", "linkCMSPage": "mercury/overview/optimizing-for-search", "preserveQs": "false", }, { "label": "Page Structure", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/overview/page-structure.page?", "linkCMSPage": "mercury/overview/page-structure", "preserveQs": "false", }, { "label": "Templates: Campaign page", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/overview/template-campaign-page.page?", "linkCMSPage": "mercury/overview/template-campaign-page", "preserveQs": "false", }, { "label": "Templates: Product page", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/overview/template-product-page.page?", "linkCMSPage": "mercury/overview/template-product-page", "preserveQs": "false", }, { "label": "Units and measurements", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/overview/units-measurements.page?", "linkCMSPage": "mercury/overview/units-measurements", "preserveQs": "false", }, ] }, { "label": "Style", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "style", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Colour", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/style/colour.page?", "linkCMSPage": "mercury/style/colour", "preserveQs": "false", }, { "label": "Grammar and mechanics", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "grammar-mechanics", "link": "/cpc/en/mercury/style/grammar-mechanics.page?", "linkCMSPage": "mercury/style/grammar-mechanics", "preserveQs": "false", }, { "label": "Iconography", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/style/iconography.page?", "linkCMSPage": "mercury/style/iconography", "preserveQs": "false", }, { "label": "Illustration", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/style/illustration.page?", "linkCMSPage": "mercury/style/illustration", "preserveQs": "false", }, { "label": "Logo", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/style/logo.page?", "linkCMSPage": "mercury/style/logo", "preserveQs": "false", }, { "label": "Photography", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/style/photography.page?", "linkCMSPage": "mercury/style/photography", "preserveQs": "false", }, { "label": "Typography", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/style/typography.page?", "linkCMSPage": "mercury/style/typography", "preserveQs": "false", }, { "label": "Voice and tone", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "voice-tone", "link": "/cpc/en/mercury/style/voice-tone.page?", "linkCMSPage": "mercury/style/voice-tone", "preserveQs": "false", }, ] }, { "label": "Components", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "components", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Accordions", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Accordions", "link": "/cpc/en/mercury/components/accordion.page?", "linkCMSPage": "mercury/components/accordion", "preserveQs": "false", }, { "label": "Breadcrumbs", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/components/breadcrumbs.page?", "linkCMSPage": "mercury/components/breadcrumbs", "preserveQs": "false", }, { "label": "Buttons", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/components/buttons.page?", "linkCMSPage": "mercury/components/buttons", "preserveQs": "false", }, { "label": "Checkboxes", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/components/checkbox.page?", "linkCMSPage": "mercury/components/checkbox", "preserveQs": "false", }, { "label": "Date pickers", "visibleInSiteMap": "false", "visibleInBreadCrumbs": "false", "link": "/cpc/en/mercury/components/date-picker.page?", "linkCMSPage": "mercury/components/date-picker", "preserveQs": "false", }, { "label": "Dropdown menus", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/components/dropdown.page?", "linkCMSPage": "mercury/components/dropdown", "preserveQs": "false", }, { "label": "Forms", "visibleInSiteMap": "false", "visibleInBreadCrumbs": "false", "link": "/cpc/en/mercury/components/form.page?", "linkCMSPage": "mercury/components/form", "preserveQs": "false", }, { "label": "Input fields", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/components/input-field.page?", "linkCMSPage": "mercury/components/input-field", "preserveQs": "false", }, { "label": "Links", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "links", "link": "/cpc/en/mercury/components/links.page?", "linkCMSPage": "mercury/components/links", "preserveQs": "false", }, { "label": "Lists", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/components/lists.page?", "linkCMSPage": "mercury/components/lists", "preserveQs": "false", }, { "label": "Modal", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/components/modal-window.page?", "linkCMSPage": "mercury/components/modal-window", "preserveQs": "false", }, { "label": "Navigation", "visibleInSiteMap": "false", "visibleInBreadCrumbs": "false", "link": "/cpc/en/mercury/components/navigation.page?", "linkCMSPage": "mercury/components/navigation", "preserveQs": "false", }, { "label": "Notifications", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/components/notification.page?", "linkCMSPage": "mercury/components/notification", "preserveQs": "false", }, { "label": "Pagination", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Pagination", "link": "/cpc/en/mercury/components/pagination.page?", "linkCMSPage": "mercury/components/pagination", "preserveQs": "false", }, { "label": "Progress bars", "visibleInSiteMap": "false", "visibleInBreadCrumbs": "false", "link": "/cpc/en/mercury/components/progress-bar.page?", "linkCMSPage": "mercury/components/progress-bar", "preserveQs": "false", }, { "label": "Radio buttons", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/mercury/components/radio-button.page?", "linkCMSPage": "mercury/components/radio-button", "preserveQs": "false", }, { "label": "Search", "visibleInSiteMap": "false", "visibleInBreadCrumbs": "false", "link": "/cpc/en/mercury/components/search.page?", "linkCMSPage": "mercury/components/search", "preserveQs": "false", }, { "label": "Tabs", "visibleInSiteMap": "false", "visibleInBreadCrumbs": "false", "link": "/cpc/en/mercury/components/tabs.page?", "linkCMSPage": "mercury/components/tabs", "preserveQs": "false", }, { "label": "Toggle", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Toggle", "link": "/cpc/en/mercury/components/toggle.page?", "linkCMSPage": "mercury/components/toggle", "preserveQs": "false", }, { "label": "Tables", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "Tables", "link": "/cpc/en/mercury/components/table.page?", "linkCMSPage": "mercury/components/table", "preserveQs": "false", }, { "label": "Tool cards", "visibleInSiteMap": "false", "visibleInBreadCrumbs": "false", "link": "/cpc/en/mercury/components/tool-card.page?", "linkCMSPage": "mercury/components/tool-card", "preserveQs": "false", }, ] }, { "label": "Library", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "library", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Getting started", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "getting-started", "link": "/cpc/en/mercury/library/getting-started.page?", "linkCMSPage": "mercury/library/getting-started", "preserveQs": "false", }, { "label": "Releases", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "releases", "link": "/cpc/en/mercury/library/releases.page?", "linkCMSPage": "mercury/library/releases", "preserveQs": "false", }, ] }, { "label": "Resources", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "description": "resources", "link": "/cpc/en/mercury/resources.page?", "linkCMSPage": "mercury/resources", "preserveQs": "false", }, ] }, ] }, { "label": "PrimaryFooter", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Support", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Support", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Contact us", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/support.page#panel2-1", "preserveQs": "false", }, { "label": "Service alerts", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/news-and-media/service-alerts.page?", "linkCMSPage": "our-company/news-and-media/service-alerts", "preserveQs": "false", }, { "label": "Accessibility", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/about-us/corporate-responsibility/accessibility.page", "preserveQs": "false", }, ] }, { "label": "Connect with us", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Follow Us", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Facebook", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", "target": "_blank", }, { "label": "X, formerly known as Twitter", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "http://twitter.com", "target": "_blank", "preserveQs": "false", }, { "label": "Instagram", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "LinkedIn", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/home.page?", "linkCMSPage": "", }, { "label": "YouTube", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "https://www.youtube.com/user/postescanadapost", "preserveQs": "false", }, { "label": "Provide accessibility feedback", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/about-us/corporate-sustainability/accessibility/accessibility-feedback-process.page#contactinformation", "preserveQs": "false", }, { "label": "Become a research participant", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/research-panel.page", "preserveQs": "false", }, ] }, { "label": "Canada Post", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Canada Post", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Our company", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company.page?", "linkCMSPage": "our-company", "preserveQs": "false", }, { "label": "Corporate sustainability", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/about-us/corporate-sustainability.page", "preserveQs": "false", }, { "label": "Working at Canada Post", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "https://jobs.canadapost.ca/", "preserveQs": "false", }, { "label": "I'm an employee", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "https://infopost.ca/", "preserveQs": "false", }, { "label": "Media centre", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/news-and-media/media-centre.page", "preserveQs": "false", }, { "label": "Negotiations updates", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page?", "linkCMSPage": "our-company/news-and-media/corporate-news/negotiations-list", "preserveQs": "false", }, ] }, { "label": "Blogs", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "description": "Blogs", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Business Matters", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/blogs/business", "preserveQs": "false", }, { "label": "Canada Post Magazine", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/blogs/personal", "preserveQs": "false", }, ] }, { "label": "Terms", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "preserveQs": "false", "link": "/cpc/en/home.page?", "linkCMSPage": "", "nodes": [ { "label": "Legal", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/support/kb/company-policies/terms-conditions/legal-terms-of-use-and-conditions", "preserveQs": "false", }, { "label": "Privacy", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/about-us/transparency-and-trust/privacy-centre.page?", "preserveQs": "false", }, { "label": "Access to information", "visibleInSiteMap": "true", "visibleInBreadCrumbs": "true", "link": "/cpc/en/our-company/about-us/transparency-and-trust/access-to-information.page", "preserveQs": "false", }, ] }, ] }, ] } </script><script type="text/javascript"> function getSearchTypeAheadAjaxPluginURL() { return "/cpc/en/support/1706742582875.ajax"; } </script>  </div> </div> </div> </header> <main id="main-content" class="main scroll-container"> <div class="iw_component" id="iw_comp1692618669654"> <style>#iw_comp1692618669654{background-color:#fff;}</style><div class="cpc-hero-banner-landing__container support"> <div class="cpc-hero-banner-landing support"> <div class="cpc-hero-banner-landing__image support"><img loading="lazy" class="show-for-large" src="/cpc/assets/cpc/uploads/banners/support/support-landing-hero-banner-desktop.jpg" alt=""><img loading="lazy" class="show-for-medium-only" src="/cpc/assets/cpc/uploads/banners/support/support-landing-hero-banner-tablet.jpg" alt=""><img loading="lazy" class="show-for-small-only" src="/cpc/assets/cpc/uploads/banners/support/support-landing-hero-banner-mobile.jpg" alt=""></div> <div class="cpc-hero-banner-landing__intro--container cpc-grid-container support"> <div class="cpc-hero-banner-landing__intro support"> <div class="cpc-hero-banner-landing__intro--heading"> <h1 class="hero">How can we help?</h1> <div class="cpc-hero-banner-landing__intro--text"><p>Find answers and solutions, resolve issues, report concerns and get help from our experts.</p></div> <div class="cpc-hero-banner-landing__intro--cta"><a role="link" class="button primary alt " href="#find-quick-assistance">Choose a help topic</a><a role="link" class="button secondary alt " href="#contact-us">Contact us</a></div> </div> </div> </div> </div> </div> </div> <div class="iw_placeholder" id="iw_placeholder1694488690142"> <div class="iw_component" id="iw_comp1694488690191"> <style>#iw_comp1694488690191{background-color:#fff;}</style><div class="cpc-component" style="background-color: #f2f2f2;"> <div class="cpc-grid-container" style="background-color:transparent;"> <div class="cpc-ds-accordions cpc-ds-accordions__standalone cpc-ds-accordions__tiles"> <div class="accordion__controls"> <h2 class="accordion__controls--heading" id="find-quick-assistance">Browse popular topics </h2> <div role="button" class="cpc-ds-accordion__button--expand-all" aria-expanded="false" tabindex="0"><span class="accordion--expand-open-all"></span><span class="accordion--expand-close-all"></span></div> </div> <div class="cpc-ds-accordion__list" role="list" aria-labelledby="find-quick-assistance"> <div class="cpc-ds-accordion__list--left-col"> <div role="listitem" class="cpc-ds-accordion__list--item"> <div class="cpc-ds-accordion" id="accordion-tracking-support"> <div role="button" class="cpc-ds-accordion__button" aria-expanded="false" tabindex="0" data-toggle="collapse" id="accordion-button-tracking-support" aria-controls="accordion-content-tracking-support"><img class="cpc-ds-accordion__button--icon-image" src="/cpc/assets/cpc/uploads/kb/icon-tracking.svg" alt=""><h3 class="cpc-ds-accordion__title with-icon">Tracking support</h3> <div class="accordion__button-icon--open"></div> </div> <div role="region" class="cpc-ds-accordion__content" aria-hidden="true" data-toggle="expander-content" id="accordion-content-tracking-support" aria-labelledby="accordion-button-tracking-support"> <div class="cpc-ds-accordion__content--inner"><ul class="cpc-ds-accordion__content--inner-list" aria-labelledby="tracking-support"> <li><a href="/track-reperage/en#/home?icid=support-aide_L1_1">Track a package</a></li> <li><a href="/cpc/en/support/kb/tracking/tracking-statuses.page?icid=support-aide_L1_2">What does my tracking status mean?</a></li> <li><a href="/cpc/en/support/kb/tracking/tracking-status-not-updating.page?icid=support-aide_L1_3">Tracking status isn’t updating</a></li> <li><a href="/cpc/en/support/kb/tracking/missing-package-showing-as-delivered.page?icid=support-aide_L1_4">Missing package shows as "Delivered"</a></li> <li><a href="/cpc/en/support/kb/claims/missing-packages.page?icid=support-aide_L1_5">Package hasn’t arrived</a></li> <li><a href="/cpc/en/support/kb/tracking/tracking-international-packages.page?icid=support-aide_L1_6">International tracking</a></li> <li><a href="/cpc/en/support/kb/tracking/overview.page?icid=support-aide_L1_7">Other tracking questions</a></li> </ul></div> </div> </div> </div> <div role="listitem" class="cpc-ds-accordion__list--item"> <div class="cpc-ds-accordion" id="accordion-community-mailbox"> <div role="button" class="cpc-ds-accordion__button" aria-expanded="false" tabindex="0" data-toggle="collapse" id="accordion-button-community-mailbox" aria-controls="accordion-content-community-mailbox"><img class="cpc-ds-accordion__button--icon-image" src="/cpc/assets/cpc/uploads/kb/icon-community_mailbox.svg" alt=""><h3 class="cpc-ds-accordion__title with-icon">Community mailbox</h3> <div class="accordion__button-icon--open"></div> </div> <div role="region" class="cpc-ds-accordion__content" aria-hidden="true" data-toggle="expander-content" id="accordion-content-community-mailbox" aria-labelledby="accordion-button-community-mailbox"> <div class="cpc-ds-accordion__content--inner"><ul class="cpc-ds-accordion__content--inner-list" aria-labelledby="community-mailbox"> <li><a href="/cpc/en/support/kb/receiving/community-mailboxes/how-to-get-started-with-community-mailbox.page?icid=support-aide_L2_1">New resident mailbox access</a></li> <li><a href="/cpc/en/support/kb/receiving/community-mailboxes/lost-community-mailbox-key.page?icid=support-aide_L2_2">Replace lost mailbox keys</a></li> <li><a href="/cpc/en/support/kb/receiving/community-mailboxes/community-mailbox-key-not-working.page?icid=support-aide_L2_3">Mailbox lock or key is broken</a></li> <li><a href="/cpc/en/support/kb/receiving/community-mailboxes/snow-preventing-community-mailbox-access.page?icid=support-aide_L2_4">Request mailbox snow clearance</a></li> <li><a href="/cpc/en/support/kb/receiving/community-mailboxes/report-community-mailbox-problem.page?icid=support-aide_L2_5">Report a damaged mailbox</a></li> <li><a href="/cpc/en/support/kb/receiving/community-mailboxes.page?icid=support-aide_L2_6">Other community mailbox questions</a></li> </ul></div> </div> </div> </div> <div role="listitem" class="cpc-ds-accordion__list--item"> <div class="cpc-ds-accordion" id="accordion-mail-delivery"> <div role="button" class="cpc-ds-accordion__button" aria-expanded="false" tabindex="0" data-toggle="collapse" id="accordion-button-mail-delivery" aria-controls="accordion-content-mail-delivery"><img class="cpc-ds-accordion__button--icon-image" src="/cpc/assets/cpc/uploads/kb/icon-mailbox.svg" alt=""><h3 class="cpc-ds-accordion__title with-icon">Mail delivery</h3> <div class="accordion__button-icon--open"></div> </div> <div role="region" class="cpc-ds-accordion__content" aria-hidden="true" data-toggle="expander-content" id="accordion-content-mail-delivery" aria-labelledby="accordion-button-mail-delivery"> <div class="cpc-ds-accordion__content--inner"><ul class="cpc-ds-accordion__content--inner-list" aria-labelledby="mail-delivery"> <li><a href="/cpc/en/personal/manage-mail/moving-to-new-home.page?icid=support-aide_L3_1">I’m moving to a new home</a></li> <li><a href="/cpc/en/support/kb/receiving/delivery-faq/how-to-stop-receiving-advertising-mail.page?icid=support-aide_L3_2">Reduce advertising mail </a></li> <li><a href="/cpc/en/support/kb/receiving/delivery-faq/mail-delivered-to-wrong-address.page?icid=support-aide_L3_3">My mail is sent to the wrong address</a></li> <li><a href="/cpc/en/support/kb/receiving/delivery-faq/mail-delivered-to-wrong-address.page?icid=support-aide_L3_4">I’m receiving someone else’s mail</a></li> <li><a href="/cpc/en/support/kb/receiving/delivery-faq/how-to-resolve-undelivered-mail.page?icid=support-aide_L3_5">My letter hasn’t arrived</a></li> <li><a href="/cpc/en/support/kb/receiving/delivery-faq/why-mail-is-returned-to-sender.page?icid=support-aide_L3_6">Why was my item returned to sender?</a></li> <li><a href="/cpc/en/support/kb/receiving/delivery-faq.page?icid=support-aide_L3_7">Other delivery questions </a></li> </ul></div> </div> </div> </div> <div role="listitem" class="cpc-ds-accordion__list--item"> <div class="cpc-ds-accordion" id="accordion-other-tools-and-services"> <div role="button" class="cpc-ds-accordion__button" aria-expanded="false" tabindex="0" data-toggle="collapse" id="accordion-button-other-tools-and-services" aria-controls="accordion-content-other-tools-and-services"><img class="cpc-ds-accordion__button--icon-image" src="/cpc/assets/cpc/uploads/kb/icon-other.svg" alt=""><h3 class="cpc-ds-accordion__title with-icon">Other tools and services</h3> <div class="accordion__button-icon--open"></div> </div> <div role="region" class="cpc-ds-accordion__content" aria-hidden="true" data-toggle="expander-content" id="accordion-content-other-tools-and-services" aria-labelledby="accordion-button-other-tools-and-services"> <div class="cpc-ds-accordion__content--inner"><ul class="cpc-ds-accordion__content--inner-list" aria-labelledby="other-tools-and-services"> <li><a href="https://sso-osu.canadapost-postescanada.ca/lfe-cap/en/forgot-password?icid=support-aide_L4_1">Forgot my password</a></li> <li><a href="https://www.canadapost-postescanada.ca/cpc/en/tools/find-a-postal-code.page">Find a postal code </a></li> <li><a href="https://www.canadapost-postescanada.ca/cpc/en/tools/find-a-rate.page">Find a rate</a></li> <li><a href="https://www.canadapost-postescanada.ca/cpc/en/tools/find-a-post-office.page">Find a post office</a></li> <li><a href="https://www.canadapost-postescanada.ca/cpc/en/personal/mail-forwarding.page">Forward your mail</a></li> </ul></div> </div> </div> </div> </div> <div class="cpc-ds-accordion__list--right-col"> <div role="listitem" class="cpc-ds-accordion__list--item"> <div class="cpc-ds-accordion" id="accordion-lost-late-damaged"> <div role="button" class="cpc-ds-accordion__button" aria-expanded="false" tabindex="0" data-toggle="collapse" id="accordion-button-lost-late-damaged" aria-controls="accordion-content-lost-late-damaged"><img class="cpc-ds-accordion__button--icon-image" src="/cpc/assets/cpc/uploads/kb/icon-claims.svg" alt=""><h3 class="cpc-ds-accordion__title with-icon">Lost, late or damaged</h3> <div class="accordion__button-icon--open"></div> </div> <div role="region" class="cpc-ds-accordion__content" aria-hidden="true" data-toggle="expander-content" id="accordion-content-lost-late-damaged" aria-labelledby="accordion-button-lost-late-damaged"> <div class="cpc-ds-accordion__content--inner"><ul class="cpc-ds-accordion__content--inner-list" aria-labelledby="lost-late-damaged"> <li><a href="/cpc/en/support/kb/claims/missing-packages.page?icid=support-aide_R1_1">Package hasn’t arrived</a></li> <li><a href="/cpc/en/support/kb/tracking/missing-package-showing-as-delivered.page?icid=support-aide_R1_2">Missing package shows as “Delivered”</a></li> <li><a href="/cpc/en/support/kb/claims/late-packages.page?icid=support-aide_R1_3">Package delivered late</a></li> <li><a href="/cpc/en/support/kb/claims/damaged-packages.page?icid=support-aide_R1_4">Package arrived damaged</a></li> <li><a href="/cpc/en/support/kb/claims/overview.page?icid=support-aide_R1_5">Other claims questions </a></li> </ul></div> </div> </div> </div> <div role="listitem" class="cpc-ds-accordion__list--item"> <div class="cpc-ds-accordion" id="accordion-mail-forwarding-and-hold-mail"> <div role="button" class="cpc-ds-accordion__button" aria-expanded="false" tabindex="0" data-toggle="collapse" id="accordion-button-mail-forwarding-and-hold-mail" aria-controls="accordion-content-mail-forwarding-and-hold-mail"><img class="cpc-ds-accordion__button--icon-image" src="/cpc/assets/cpc/uploads/kb/icon-mail-forwarding.svg" alt=""><h3 class="cpc-ds-accordion__title with-icon">Mail Forwarding / Hold Mail</h3> <div class="accordion__button-icon--open"></div> </div> <div role="region" class="cpc-ds-accordion__content" aria-hidden="true" data-toggle="expander-content" id="accordion-content-mail-forwarding-and-hold-mail" aria-labelledby="accordion-button-mail-forwarding-and-hold-mail"> <div class="cpc-ds-accordion__content--inner"><ul class="cpc-ds-accordion__content--inner-list" aria-labelledby="mail-forwarding-and-hold-mail"> <li><a href="/cpc/en/support/kb/receiving/forwarding-mail/how-to-get-started-with-mail-forwarding.page?icid=support-aide_R2_1">How do I change my address (forward my mail)?</a></li> <li><a href="/cpc/en/support/kb/receiving/forwarding-mail/how-to-renew-mail-forwarding.page?icid=support-aide_R2_2">Extend Mail Forwarding </a></li> <li><a href="/cpc/en/support/kb/receiving/forwarding-mail/how-to-cancel-mail-forwarding.page?icid=support-aide_R2_3">Cancel Mail Forwarding </a></li> <li><a href="/cpc/en/support/kb/receiving/forwarding-mail.page?icid=support-aide_R2_4">Other Mail Forwarding questions </a></li> <li><a href="/cpc/en/support/kb/receiving/holding-mail.page?icid=support-aide_R2_5">Hold Mail questions </a></li> </ul></div> </div> </div> </div> <div role="listitem" class="cpc-ds-accordion__list--item"> <div class="cpc-ds-accordion" id="accordion-post-office-and-rates"> <div role="button" class="cpc-ds-accordion__button" aria-expanded="false" tabindex="0" data-toggle="collapse" id="accordion-button-post-office-and-rates" aria-controls="accordion-content-post-office-and-rates"><img class="cpc-ds-accordion__button--icon-image" src="/cpc/assets/cpc/uploads/kb/icon-post-office.svg" alt=""><h3 class="cpc-ds-accordion__title with-icon">Post office and rates</h3> <div class="accordion__button-icon--open"></div> </div> <div role="region" class="cpc-ds-accordion__content" aria-hidden="true" data-toggle="expander-content" id="accordion-content-post-office-and-rates" aria-labelledby="accordion-button-post-office-and-rates"> <div class="cpc-ds-accordion__content--inner"><ul class="cpc-ds-accordion__content--inner-list" aria-labelledby="post-office-and-rates"> <li><a href="/information/app/fpo/personal/findpostoffice?icid=support-aide_R3_1">Find a post office</a></li> <li><a href="/cpc/en/support/kb/sending/sending-faq/how-to-calculate-your-postage-rate.page?icid=support-aide_R3_2">How much postage do I need?</a></li> <li><a href="/cpc/en/support/kb/sending/sending-faq/size-and-weight-information-for-parcels-and-packages.page?icid=support-aide_R3_3">Parcel sizes and weights </a></li> <li><a href="/cpc/en/support/kb/receiving/delivery-faq/what-are-the-mail-and-parcel-delivery-hours.page?icid=support-aide_R3_4">What are the delivery hours?</a></li> <li><a href="/cpc/en/support/kb/sending/stamps-packaging/what-are-permanent-stamps.page?icid=support-aide_R3_5">What are permanent stamps?</a></li> <li><a href="/cpc/en/support/kb/sending/sending-faq.page?icid=support-aide_R3_6">Other sending questions </a></li> </ul></div> </div> </div> </div> <div role="listitem" class="cpc-ds-accordion__list--item"> <div class="cpc-ds-accordion" id="accordion-business-resources"> <div role="button" class="cpc-ds-accordion__button" aria-expanded="false" tabindex="0" data-toggle="collapse" id="accordion-button-business-resources" aria-controls="accordion-content-business-resources"><img class="cpc-ds-accordion__button--icon-image" src="/cpc/assets/cpc/uploads/kb/icon-business.svg" alt=""><h3 class="cpc-ds-accordion__title with-icon">Business resources</h3> <div class="accordion__button-icon--open"></div> </div> <div role="region" class="cpc-ds-accordion__content" aria-hidden="true" data-toggle="expander-content" id="accordion-content-business-resources" aria-labelledby="accordion-button-business-resources"> <div class="cpc-ds-accordion__content--inner"><ul class="cpc-ds-accordion__content--inner-list" aria-labelledby="business-resources"> <li><a href="/information/app/fdl/business/findDepositLocation?execution=e1s1&icid=support-aide_R4_1">Find a deposit location</a></li> <li><a href="/cpc/en/small-business/shipping-solutions/schedule-pickup.page?icid=support-aide_R4_2">Schedule a pickup</a></li> <li><a href="/cpc/en/support/kb/business/commercial-billing/how-to-cancel-a-shipment-manifest-online?icid=support-aide_R4_3">Cancel a shipping label or manifest </a></li> <li><a href="/cpc/en/support/kb/business/postal-code-targeting/postal-code-map-for-unaddressed-direct-mail?icid=support-aide_R4_4">How to use the direct mail postal code map </a></li> <li><a href="/cpc/en/support/kb/business.page?icid=support-aide_R4_5">Other business questions </a></li> </ul></div> </div> </div> </div> </div> </div> </div> <div style="background-color:transparent;"><h3 style="margin: 3rem 0 0 0;">Don’t see what you’re looking for?</h3> <div class="cpc-component"><a class="button secondary" style="margin: 1rem 0 0 0;" role="link" href="/cpc/en/support/support-topics.page" aria-label="Browse all topics for support">Browse all help topics </a></div></div> <div style="background-color:transparent;"><div class="cpc-component"> <div class="cpc-fb-kb__container" style="margin-bottom: 0;"> <div class="cpc-fb-kb cpc-fb-kb__callout"> <div class="cpc-fb-kb__image"><img class="cpc-fb-kb__image--image" src="/cpc/assets/cpc/uploads/kb/support-landing-search-image-desktop.jpg" alt="A woman stands in her living room smiling and browsing on a tablet device." /></div> <div class="cpc-fb-kb__content"><form action="/cpc/en/support.page?submit=true&componentID=1694488690191" method="GET" name="scopesearch" id="scopesearch"> <h2 id="search-resources-section" class="cpc-fb-kb__content--heading">Search our support resources</h2> <hr class="cpc-hero-banner__side-nav--divider" /> <div class="cpc-fb-kb__content--input"><label class="visually-hidden" for="q">Search our support resources</label> <div class="cpc-ds-input__container"><input id="q" autocomplete="off" name="q" required="" size="20" type="text" /> <input class="search" type="submit" value="Search" aria-label="Search our support resources." /> <p class="cpc-fb-kb__content--error-message input-error visually-hidden" aria-hidden="true">Please enter a search topic.</p> </div> <input id="fid" name="fid" type="hidden" value="4" /></div> </form></div> </div> </div> </div></div> <div style="background-color:transparent;"><div class="cpc-component"> <div class="cpc-cb cpc-cb--col2" style="margin-bottom: 0; padding-bottom: 1rem;"> <div class="cell cpc-cb__content"><img class="cpc-cb__image cpc-cb__image--icon" title="" src="/cpc/assets/cpc/uploads/kb/icon-system.svg" alt="" /> <h2 id="get-updates" class="cpc-cb__sub-heading">Get service and system updates</h2> <div class="cpc-cb__text"> <p style="margin-bottom: 1.5rem;">Stay updated on delivery delays, system performance issues and more.</p> <p style="margin-bottom: .5rem;"><a class="standalone" href="/cpc/en/our-company/news-and-media/service-alerts.page">Delivery service alerts</a></p> <p style="margin-bottom: .5rem;"><a class="standalone" href="https://status.canadapost.ca/">Digital tools and systems</a></p> <p style="margin-bottom: .5rem;"><a class="standalone" href="/cpc/en/our-company/news- and-media/corporate-news/closures-and- service-interruptions-list.page">Closures and service interruptions</a></p> <p style="margin-bottom: 0;"><a class="standalone" href="/cpc/en/our-company/news-and-media/corporate-news/news-release-list.page">News releases</a></p> </div> </div> <div class="cell cpc-cb__content"><img class="cpc-cb__image cpc-cb__image--icon" title="" src="/cpc/assets/cpc/uploads/kb/icon-guides.svg" alt="" /> <h2 id="review-guides" class="cpc-cb__sub-heading">Discover in-depth guides</h2> <div class="cpc-cb__text"> <p style="margin-bottom: 1.5rem;">Access detailed information, step-by-step instructions and official guides.</p> <ul role="list" class="cpc-ds-list" aria-labelledby="review-guides"> <li>Our <a class="inline" href="/cpc/en/support/postal-services-information.page">Postal Services Information</a> covers business topics such as marketing campaigns, transactional mail and shipping.</li> <li>Our <a class="inline" href="/cpc/en/support/postal-services-information.page#psi-postal-guide">postal guide</a> covers mailing within Canada and internationally.</li> </ul> </div> </div> </div> <div class="show-for-large" style="margin-bottom: 6rem; padding-bottom: 2rem;"></div> <div class="show-for-medium-down" style="margin-bottom: 4rem;"></div> </div></div> </div> </div> </div> </div> <div class="cpc-grid-container" id="rowld09z6p5"> <div id="colld09z6p6"> <div class="iw_placeholder" id="iw_placeholder1673962374579"> <div class="iw_component" id="iw_comp1694488691117"> <style>#iw_comp1694488691117{}</style><div class="cpc-component"> <div class="cpc-tabs" id="d891104-cpc-tabs"> <div class="cpc-tabs__heading-container grid-x grid-margin-x"> <div class="large-8 medium-9 small-12 cell"> <h2 class="cpc-tabs__heading" id="contact-us">Contact us</h2> </div> </div> <div class="cpc-tabs__header" id="d891104-cpc-tabs__header"> <div class="cpc-tabs__links" role="tablist" aria-labelledby="contact-us"><button role="tab" tabindex="0" id="d891104-tab-1" aria-controls="d891104-tab-panel-1" class="active cpc-tabs__links-item"><a tabindex="-1" class="cpc-tabs__tab" id="d891104-nav-tab-1" href="#d891104-tab-content-1">Online</a></button><button role="tab" tabindex="-1" id="d891104-tab-2" aria-controls="d891104-tab-panel-2" class="cpc-tabs__links-item"><a tabindex="-1" class="cpc-tabs__tab" id="d891104-nav-tab-2" href="#d891104-tab-content-2">Social</a></button><button role="tab" tabindex="-1" id="d891104-tab-3" aria-controls="d891104-tab-panel-3" class="cpc-tabs__links-item"><a tabindex="-1" class="cpc-tabs__tab" id="d891104-nav-tab-3" href="#d891104-tab-content-3">Phone</a></button><button role="tab" tabindex="-1" id="d891104-tab-4" aria-controls="d891104-tab-panel-4" class="cpc-tabs__links-item"><a tabindex="-1" class="cpc-tabs__tab" id="d891104-nav-tab-4" href="#d891104-tab-content-4">Mail</a></button><div class="cpc-tabs__links-item-border"></div> </div><select class="cpc-tabs__control-select__tpl" id="d891104-cpc-tab-custom-dropdown-select" aria-labelledby="contact-us"> <option value="d891104-tab-content-1" selected="">Online</option> <option value="d891104-tab-content-2">Social</option> <option value="d891104-tab-content-3">Phone</option> <option value="d891104-tab-content-4">Mail</option></select></div> <div class="cpc-tabs__panels scroll-snap-x"> <div class="cpc-tabs__panel" role="tabpanel" id="d891104-tab-content-1"><div class="cpc-support-block__container online"></div></div> <div class="cpc-tabs__panel" role="tabpanel" id="d891104-tab-content-2"><div class="cpc-support-block__container social"></div></div> <div class="cpc-tabs__panel" role="tabpanel" id="d891104-tab-content-3"><div class="cpc-support-block__container phone"></div></div> <div class="cpc-tabs__panel" role="tabpanel" id="d891104-tab-content-4"><div class="cpc-support-block__container mail"></div></div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1695043538021"> <style>#iw_comp1695043538021{}</style> </div> </div> </div> </div> </main> <aside> <div class="grid-x"> <div class="cell large-12"> <div class="iw_placeholder" id="iw_placeholder1708637500161"> <div class="iw_component" id="iw_comp1708879890578"> <style>#iw_comp1708879890578{}</style><div class="cpc-component cpc-cb__pre-footer-kb__container"> <div class="cpc-cb__pre-footer-kb"> <div id="cBubble" class="cpc-cb__pre-footer-kb__chat button chatBtn chatBtn__final" role="button" tabindex="0" onclick="launchAssistant();" onkeypress="if(event.keyCode == 13 || event.keyCode == 32) event.preventDefault(); launchAssistant();"></div> <div class="cpc-cb cpc-cb__pre-footer-kb__content"> <div class="cpc-cb__content"><img class="cpc-cb__image cpc-cb__image--icon" src="/cpc/assets/cpc/uploads/kb/icon-security.svg" alt=""><h3 class="cpc-cb__sub-heading" id="postal-security">Postal security</h3> <div class="cpc-cb__text"><p>The protection of Canada Post’s mail, information, personnel and assets is our top priority.</p> <a class="standalone" href="/cpc/en/support/kb/company-policies/privacy-security">Find out more about postal security</a></div> </div> <div class="cpc-cb__content"><img class="cpc-cb__image cpc-cb__image--icon" src="/cpc/assets/cpc/uploads/kb/icon-ombudsman.svg" alt=""><h3 class="cpc-cb__sub-heading" id="ombudsman">Ombudsman</h3> <div class="cpc-cb__text"><p>Contact Canada Post customer service before appealing to the ombudsman. You will need to provide the ombudsman with a closed service ticket number referencing your complaint.</p> <a class="standalone" href="/ombudsman/">Contact the ombudsman</a></div> </div> <div class="cpc-cb__content"><img class="cpc-cb__image cpc-cb__image--icon" src="/cpc/assets/cpc/uploads/kb/icon-accessibility.svg" alt=""><h3 class="cpc-cb__sub-heading" id="accessibility">Accessibility</h3> <div class="cpc-cb__text"><p>For accessibility related support, browse our <a class="inline" href="/cpc/en/support/kb/company-policies/accessibility">accessibility help topics</a>. We also welcome feedback from customers, employees and business partners about accessibility.</p> <a class="standalone" href="/cpc/en/our-company/accessibility/accessibility-feedback-process.page">Provide accessibility feedback</a></div> </div> </div> </div> </div> </div> </div> </div> </div> </aside> <footer id="sectionld09z6p8"> <div class="grid-x" id="rowld09z6p9"> <div class="cell large-12" id="colld09z6pa"> <div class="iw_component" id="iw_comp1706742582874"> <style>#iw_comp1705864917869{}</style><cpc-footer class="cpc-footer noindex "></cpc-footer><div data-cpc-modal-options="{"preserveOnClose":"true","id":"qualtricsFeedback","footer":false,"autoOpen":false,"closeLabel":"Close","closeMethods":["overlay","button", "escape"],"cssClass":["cpc-feedback-modal"]}" class="cpc-modal__template" id="qualtricsFeedbackModal"> <div class="cpc-modal-template-modal-body"> <div class="row"> <div class="large-12 columns cpc-feedback-modal-column-wrapper"> <div class="cpc-feedback-modal-iframe-container" id="cpc-qualtrics-feedback-modal"></div> </div> </div> </div> </div><script type="text/javascript"> _bizo_data_partner_id = "9198"; var metaval = $("meta[name='sns']").attr("content"); if(metaval == "business" ){ (function(){ var s = document.getElementsByTagName("script")[0]; var b = document.createElement("script"); b.type = "text/plain"; b.async = true; b.className = 'optanon-category-C0004'; s.parentNode.insertBefore(b, s); } )(); } </script><script> ; (function() { window.cpcAlertBannerMsgs = { }; } )(); // end IIFE </script><script type="text/javascript"> var _comscore = _comscore || []; _comscore.push({ c1: "2", c2: "6035946" } ); (function() { var s = document.createElement("script"), el = document.getElementsByTagName("script")[0]; s.type = 'text/plain'; s.async = true; s.className = 'optanon-category-C0004'; s.src = (document.location.protocol == "https:" ? "https://sb" : "http://b") + ".scorecardresearch.com/beacon.js"; el.parentNode.insertBefore(s, el); } )(); </script><script src="/cpc/assets/cpc/js/analytics.js"></script><script type="text/javascript">typeof(_satellite) !== "undefined" ? _satellite.pageBottom() : null;</script> </div> </div> </div> </footer></div></body> </html>

CINXE.COM

Support: Find answers, contact us or report a problem | Canada Post