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__menu_sb1_5" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Services"> Services </a> </li> <li class="MenuDesktop-subSubItem item-bold"> <a href="/en/mobile.html" class="___portalmenulink"> </a> </li> </ul> </div> </li> <li class="MenuDesktop-subItem"> <a href="/en/internet.html" class="___portalmenulink etn-data-layer-event __page_type_1 __menu_sb1 __menu_sb1_6" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Internet"> <span data-svg=""></span> Internet </a> <div> <ul class="MenuDesktop-subSubNav"> <li class="MenuDesktop-subSubItem"> <a href="/en/orange-5g-world.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_6" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Orange 5G world"> Orange 5G world </a> </li> <li class="MenuDesktop-subSubItem"> <a href="/en/internet-offers.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_6" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Offers"> Offers </a> </li> <li class="MenuDesktop-subSubItem"> <a href="/en/home-internet-offers.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_6" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Home Internet"> Home Internet </a> </li> <li class="MenuDesktop-subSubItem item-bold"> <a href="/en/internet.html" class="___portalmenulink"> </a> </li> </ul> </div> </li> </ul> </div> <div class="collapse-hr-line"></div> </div> </li> <li class="MenuDesktop-nav-item"> <a href="" class="___portalmenulink MenuDesktop-nav-link collapsed etn-data-layer-event __page_type __page_type_2" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Orange Money"> Orange Money <div class="MenuDesktop-orangeHoverDecoration"> <span></span> </div> </a> <div class="MenuDesktop-nav-panel collapse"> <div class="container-lg"> <div class="MenuDesktop-subHeader"> <span class="MenuDesktop-subHeader-link"> Orange Money <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </span> </div> <ul class="MenuDesktop-subNav"> <li class="MenuDesktop-subItem"> <a href="" class="___portalmenulink etn-data-layer-event __page_type_2 __menu_sb1 __menu_sb1_7" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Overview"> <span data-svg=""></span> Overview </a> <div> <ul class="MenuDesktop-subSubNav"> <li class="MenuDesktop-subSubItem"> <a href="/en/om-overview/introducing-orange-money.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_7" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Introducing Orange Money"> Introducing Orange Money </a> </li> <li class="MenuDesktop-subSubItem"> <a href="/en/om-overview/how-to-subscribe.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_7" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="How to subscribe"> How to subscribe </a> </li> <li class="MenuDesktop-subSubItem"> <a href="/en/om-overview/orange-money-tariffs.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_7" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Tariffs"> Tariffs </a> </li> <li class="MenuDesktop-subSubItem item-bold"> <a href="" class="___portalmenulink"> </a> </li> </ul> </div> </li> <li class="MenuDesktop-subItem"> <a href="" class="___portalmenulink etn-data-layer-event __page_type_2 __menu_sb1 __menu_sb1_8" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Services"> <span data-svg=""></span> Services </a> <div> <ul class="MenuDesktop-subSubNav"> <li class="MenuDesktop-subSubItem"> <a href="/en/orange-money-nstakolle-loan-service.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_8" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="N鈥檚takolle Loan Service"> N鈥檚takolle Loan Service </a> </li> <li class="MenuDesktop-subSubItem"> <a href="/en/catalog/om-manage-account.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_8" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Manage your account"> Manage your account </a> </li> <li class="MenuDesktop-subSubItem"> <a href="/en/catalog/om-money-transfer.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_8" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Money transfer"> Money transfer </a> </li> <li class="MenuDesktop-subSubItem"> <a href="/en/catalog/om-prepaid-services.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_8" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Prepaid services"> 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a partner </a> </li> <li class="MenuDesktop-subSubItem item-bold"> <a href="" class="___portalmenulink"> </a> </li> </ul> </div> </li> <li class="MenuDesktop-subItem"> <a href="" class="___portalmenulink etn-data-layer-event __page_type_2 __menu_sb1 __menu_sb1_10" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Help"> <span data-svg=""></span> Help </a> <div> <ul class="MenuDesktop-subSubNav"> <li class="MenuDesktop-subSubItem"> <a href="/en/catalog/om-manage-account.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_10" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Manage account"> Manage account </a> </li> <li class="MenuDesktop-subSubItem"> <a href="/en/orange-money-faq.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_10" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Orange Money FAQs"> Orange Money FAQs </a> </li> 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class="collapse-hr-line"></div> </div> </li> <li class="MenuDesktop-nav-item"> <a href="/en/help.html" class="___portalmenulink MenuDesktop-nav-link collapsed etn-data-layer-event __page_type __page_type_3" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Help"> Help <div class="MenuDesktop-orangeHoverDecoration"> <span></span> </div> </a> <div class="MenuDesktop-nav-panel collapse"> <div class="container-lg"> <div class="MenuDesktop-subHeader"> <a href="/en/help.html" class="___portalmenulink MenuDesktop-subHeader-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Help"> Help <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </div> </div> <div class="collapse-hr-line"></div> </div> </li> <li class="MenuDesktop-nav-item"> <a href="" class="___portalmenulink MenuDesktop-nav-link collapsed etn-data-layer-event __page_type __page_type_4" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Entertainment"> Entertainment <div class="MenuDesktop-orangeHoverDecoration"> <span></span> </div> </a> <div class="MenuDesktop-nav-panel collapse"> <div class="container-lg"> <div class="MenuDesktop-subHeader"> <span class="MenuDesktop-subHeader-link"> Entertainment <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </span> </div> <ul class="MenuDesktop-subNav"> <li class="MenuDesktop-subItem"> <a href="" class="___portalmenulink etn-data-layer-event __page_type_4 __menu_sb1 __menu_sb1_11" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="News"> <span data-svg=""></span> News </a> <div> <ul class="MenuDesktop-subSubNav"> <li class="MenuDesktop-subSubItem"> <a href="/en/news-orange-botswana.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_11" data-dl_event_category="menu" data-dl_event_action="button_click" 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data-dl_event_action="button_click" data-dl_event_label="Caller tunes"> Caller tunes </a> </li> <li class="MenuDesktop-subSubItem"> <a href="/en/catalog/entertainment-services.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_12" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="More"> More </a> </li> <li class="MenuDesktop-subSubItem item-bold"> <a href="" class="___portalmenulink"> </a> </li> </ul> </div> </li> </ul> </div> <div class="collapse-hr-line"></div> </div> </li> <li class="MenuDesktop-nav-item"> <a href="" class="___portalmenulink MenuDesktop-nav-link collapsed etn-data-layer-event __page_type __page_type_5" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Commitment"> Commitment <div class="MenuDesktop-orangeHoverDecoration"> <span></span> </div> </a> <div class="MenuDesktop-nav-panel collapse"> <div class="container-lg"> <div class="MenuDesktop-subHeader"> <span class="MenuDesktop-subHeader-link"> Commitment <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </span> </div> <ul class="MenuDesktop-subNav"> <li class="MenuDesktop-subItem"> <a href="/en/job-offers.html" class="___portalmenulink etn-data-layer-event __page_type_5 __menu_sb1 __menu_sb1_13" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Job Vacancies"> <span data-svg=""></span> Job Vacancies </a> <div> <ul class="MenuDesktop-subSubNav"> <li class="MenuDesktop-subSubItem"> <a href="" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_13" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label=""> </a> </li> <li class="MenuDesktop-subSubItem item-bold"> <a href="/en/job-offers.html" class="___portalmenulink"> </a> </li> </ul> </div> </li> <li class="MenuDesktop-subItem"> <a href="" class="___portalmenulink etn-data-layer-event __page_type_5 __menu_sb1 __menu_sb1_14" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Using digital safely"> <span data-svg=""></span> Using digital safely </a> <div> <ul class="MenuDesktop-subSubNav"> <li class="MenuDesktop-subSubItem"> <a href="/en/best-screen-usage.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_14" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Staying on the right side of technology"> Staying on the right side of technology </a> </li> <li class="MenuDesktop-subSubItem item-bold"> <a href="" class="___portalmenulink"> </a> </li> </ul> </div> </li> <li class="MenuDesktop-subItem"> <a href="" class="___portalmenulink etn-data-layer-event __page_type_5 __menu_sb1 __menu_sb1_15" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Orange Social Venture Prize"> <span data-svg=""></span> Orange Social Venture Prize </a> <div> <ul class="MenuDesktop-subSubNav"> <li class="MenuDesktop-subSubItem"> <a href="/en/orange-social-venture-prize.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_15" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="The 14th edition"> The 14th edition </a> </li> <li class="MenuDesktop-subSubItem item-bold"> <a href="" class="___portalmenulink"> </a> </li> </ul> </div> </li> <li class="MenuDesktop-subItem"> <a href="/en/orange-foundation.html" class="___portalmenulink etn-data-layer-event __page_type_5 __menu_sb1 __menu_sb1_16" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Orange Foundation"> <span data-svg=""></span> Orange Foundation </a> <div> <ul class="MenuDesktop-subSubNav"> <li class="MenuDesktop-subSubItem"> <a href="/en/digital-solidarity.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_16" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Digital Solidarity"> Digital Solidarity </a> </li> <li class="MenuDesktop-subSubItem"> <a href="/en/cultural-solidarity.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_16" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Cultural Solidarity"> Cultural Solidarity </a> </li> <li class="MenuDesktop-subSubItem"> <a href="/en/women-digital-centre.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_16" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Women Digital Centre"> Women Digital Centre </a> </li> <li class="MenuDesktop-subSubItem item-bold"> <a href="/en/orange-foundation.html" class="___portalmenulink"> </a> </li> </ul> </div> </li> <li class="MenuDesktop-subItem"> <a href="" class="___portalmenulink etn-data-layer-event __page_type_5 __menu_sb1 __menu_sb1_17" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Covid-19"> <span data-svg=""></span> Covid-19 </a> <div> <ul class="MenuDesktop-subSubNav"> <li class="MenuDesktop-subSubItem"> <a href="/en/hub-coronavirus-en.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_17" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Important information"> Important information </a> </li> <li class="MenuDesktop-subSubItem"> <a href="/en/how-to-protect-myself.html" class="___portalmenulink etn-data-layer-event __menu_sb2 __menu_sb1_17" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="How to protect yourself"> How to protect yourself </a> </li> <li class="MenuDesktop-subSubItem item-bold"> <a href="" class="___portalmenulink"> </a> </li> </ul> </div> </li> </ul> </div> <div class="collapse-hr-line"></div> </div> </li> </ul> <ul class="MenuDesktop-userNav"> <li class="MenuDesktop-userNav-item"> <span class="MenuDesktop-userNav-loggedUser"></span> </li> </ul> </div> </div> </div> <div class="MenuMobile"> <div class="container-lg"> <a href="https://www.orange.co.bw" class="___portalmenulink MenuMobile-brand "> <span data-svg="/botswana_pages/uploads/2/img/small-logo.svg"></span> </a> <ul class="MenuMobile-mainLinks"> <li class="MenuMobile-mainLinks-item"> <div class="MenuMobile-mainLinks-link JS-NavSearchDropdownV3-open"> <span class="MenuMobile-mainLinks-svg" data-svg="/src/assets/icons/icon-search.svg"></span> </div> </li> <li class="MenuMobile-mainLinks-item"> <div class="MenuMobile-mainLinks-link burgerIcon"> <span class="burgerIcon-1"></span> <span class="burgerIcon-2"></span> <span class="burgerIcon-3"></span> </div> </li> </ul> <div class="MenuMobile-wrapper"> <div class="MenuMobile-collapse"> <div class="container-lg"> <ul class="MenuMobile-nav"> <li class="MenuMobile-nav-item"> <a href="#" class="___portalmenulink MenuMobile-nav-link collapsed etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Products"> <span class="MenuMobile-nav-link-text">Products</span> <span class="MenuMobile-nav-link-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-nav-panel collapse"> <div class="MenuMobile-subHeader"> <div class="container-lg"> <a href="#" class="___portalmenulink MenuMobile-subHeader-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Products"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg"></span> Products </a> </div> </div> <div class="container-lg"> <ul class="MenuMobile-subNav"> <li class="MenuMobile-subItem"> <a href="#" class="___portalmenulink MenuMobile-subItem-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Smartphones"> <div> <span class="MenuMobile-subItem-link-customIcon" data-svg=""></span> Smartphones </div> <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-subSubNavWrapper"> <div class="MenuMobile-subSubBack"> <div class="container-lg"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Smartphones"></span> Smartphones </div> </div> <div class="container-lg"> <ul class="MenuMobile-subSubNav"> <li class="MenuMobile-subSubItem"> <a href="/en/apple-brand-page.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Apple"> Apple <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/en/samsung.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Samsung"> Samsung <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/en/hisense.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Hisense"> Hisense <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> </ul> </div> <div class="MenuMobile-subSubFooter"> <div class="container-lg"> <a href="/en/catalog/devices.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Smartphones"> View all smartphones <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </div> </div> </div> </li> <li class="MenuMobile-subItem"> <a href="/en/catalogs/tablets.html" class="___portalmenulink MenuMobile-subItem-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Tablets"> <div> <span class="MenuMobile-subItem-link-customIcon" data-svg=""></span> Tablets </div> <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-subSubNavWrapper"> <div class="MenuMobile-subSubBack"> <div class="container-lg"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Tablets"></span> Tablets </div> </div> <div class="container-lg"> <ul class="MenuMobile-subSubNav"> </ul> </div> <div class="MenuMobile-subSubFooter"> <div class="container-lg"> <a href="/en/catalogs/tablets.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Tablets"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </div> </div> </div> </li> <li class="MenuMobile-subItem"> <a href="/en/catalogs/accessories.html" class="___portalmenulink MenuMobile-subItem-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Accessories"> <div> <span class="MenuMobile-subItem-link-customIcon" data-svg=""></span> Accessories </div> <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-subSubNavWrapper"> <div class="MenuMobile-subSubBack"> <div class="container-lg"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Accessories"></span> Accessories </div> </div> <div class="container-lg"> <ul class="MenuMobile-subSubNav"> </ul> </div> <div class="MenuMobile-subSubFooter"> <div class="container-lg"> <a href="/en/catalogs/accessories.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Accessories"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </div> </div> </div> </li> </ul> </div> <div class="MenuMobile-subFooter"> <div class="container-lg"> <a href="" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Products"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </div> </div> </div> </li> <li class="MenuMobile-nav-item"> <a href="#" class="___portalmenulink MenuMobile-nav-link collapsed etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Offers "> <span class="MenuMobile-nav-link-text">Offers </span> <span class="MenuMobile-nav-link-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-nav-panel collapse"> <div class="MenuMobile-subHeader"> <div class="container-lg"> <a href="#" class="___portalmenulink MenuMobile-subHeader-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Offers "> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg"></span> Offers </a> </div> </div> <div class="container-lg"> <ul class="MenuMobile-subNav"> <li class="MenuMobile-subItem"> <a href="/en/deals-and-promotions.html" class="___portalmenulink MenuMobile-subItem-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Promotions"> <div> <span class="MenuMobile-subItem-link-customIcon" data-svg=""></span> Promotions </div> <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-subSubNavWrapper"> <div class="MenuMobile-subSubBack"> <div class="container-lg"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Promotions"></span> Promotions </div> </div> <div class="container-lg"> <ul class="MenuMobile-subSubNav"> </ul> </div> <div class="MenuMobile-subSubFooter"> <div class="container-lg"> <a href="/en/deals-and-promotions.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Promotions"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </div> </div> </div> </li> <li class="MenuMobile-subItem"> <a href="#" class="___portalmenulink MenuMobile-subItem-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label=" Services"> <div> <span class="MenuMobile-subItem-link-customIcon" data-svg=""></span> Services </div> <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-subSubNavWrapper"> <div class="MenuMobile-subSubBack"> <div class="container-lg"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label=" Services"></span> Services </div> </div> <div class="container-lg"> <ul class="MenuMobile-subSubNav"> <li class="MenuMobile-subSubItem"> <a href="https://clientportal.orange.co.bw/client-login" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="View or pay bills"> View or pay bills <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/en/orange-esim.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="eSIM"> eSIM <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> </ul> </div> <div class="MenuMobile-subSubFooter"> </div> </div> </li> <li class="MenuMobile-subItem"> <a href="#" class="___portalmenulink MenuMobile-subItem-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Mobile"> <div> <span class="MenuMobile-subItem-link-customIcon" data-svg=""></span> Mobile </div> <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-subSubNavWrapper"> <div class="MenuMobile-subSubBack"> <div class="container-lg"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Mobile"></span> Mobile </div> </div> <div class="container-lg"> <ul class="MenuMobile-subSubNav"> <li class="MenuMobile-subSubItem"> <a href="/en/mobile-offers.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Offers"> Offers <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/en/mobile-services.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Services"> Services <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> </ul> </div> <div class="MenuMobile-subSubFooter"> <div class="container-lg"> <a href="/en/mobile.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Mobile"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </div> </div> </div> </li> <li class="MenuMobile-subItem"> <a href="#" class="___portalmenulink MenuMobile-subItem-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Internet"> <div> <span class="MenuMobile-subItem-link-customIcon" data-svg=""></span> Internet </div> <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-subSubNavWrapper"> <div class="MenuMobile-subSubBack"> <div class="container-lg"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Internet"></span> Internet </div> </div> <div class="container-lg"> <ul class="MenuMobile-subSubNav"> <li class="MenuMobile-subSubItem"> <a href="/en/orange-5g-world.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Orange 5G world"> Orange 5G world <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/en/internet-offers.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Offers"> Offers <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/en/home-internet-offers.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Home Internet"> Home Internet <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> </ul> </div> <div class="MenuMobile-subSubFooter"> <div class="container-lg"> <a href="/en/internet.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Internet"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </div> </div> </div> </li> </ul> </div> <div class="MenuMobile-subFooter"> <div class="container-lg"> <a href="" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Offers "> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </div> </div> </div> </li> <li class="MenuMobile-nav-item"> <a href="#" class="___portalmenulink MenuMobile-nav-link collapsed etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Orange Money"> <span class="MenuMobile-nav-link-text">Orange Money</span> <span class="MenuMobile-nav-link-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-nav-panel collapse"> <div class="MenuMobile-subHeader"> <div class="container-lg"> <a href="#" class="___portalmenulink MenuMobile-subHeader-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Orange Money"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg"></span> Orange Money </a> </div> </div> <div class="container-lg"> <ul class="MenuMobile-subNav"> <li class="MenuMobile-subItem"> <a href="#" class="___portalmenulink MenuMobile-subItem-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Overview"> <div> <span class="MenuMobile-subItem-link-customIcon" data-svg=""></span> Overview </div> <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-subSubNavWrapper"> <div class="MenuMobile-subSubBack"> <div class="container-lg"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Overview"></span> Overview </div> </div> <div class="container-lg"> <ul class="MenuMobile-subSubNav"> <li class="MenuMobile-subSubItem"> <a href="/en/om-overview/introducing-orange-money.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Introducing Orange Money"> Introducing Orange Money <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/en/om-overview/how-to-subscribe.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="How to subscribe"> How to subscribe <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/en/om-overview/orange-money-tariffs.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Tariffs"> Tariffs <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> </ul> </div> <div class="MenuMobile-subSubFooter"> </div> </div> </li> <li class="MenuMobile-subItem"> <a href="#" class="___portalmenulink MenuMobile-subItem-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Services"> <div> <span class="MenuMobile-subItem-link-customIcon" data-svg=""></span> Services </div> <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-subSubNavWrapper"> <div class="MenuMobile-subSubBack"> <div class="container-lg"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Services"></span> Services </div> </div> <div class="container-lg"> <ul class="MenuMobile-subSubNav"> <li class="MenuMobile-subSubItem"> <a href="/en/orange-money-nstakolle-loan-service.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="N鈥檚takolle Loan Service"> N鈥檚takolle Loan Service <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/en/catalog/om-manage-account.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Manage your account"> Manage your account <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/en/catalog/om-money-transfer.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Money transfer"> Money transfer <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/en/catalog/om-prepaid-services.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Prepaid services"> Prepaid services <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/en/catalog/om-payments.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Payments"> Payments <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> </ul> </div> <div class="MenuMobile-subSubFooter"> </div> </div> </li> <li class="MenuMobile-subItem"> <a href="#" class="___portalmenulink MenuMobile-subItem-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Our partners"> <div> <span class="MenuMobile-subItem-link-customIcon" data-svg=""></span> Our partners </div> <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-subSubNavWrapper"> <div class="MenuMobile-subSubBack"> <div class="container-lg"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Our partners"></span> Our partners </div> </div> <div class="container-lg"> <ul class="MenuMobile-subSubNav"> <li class="MenuMobile-subSubItem"> <a href="/en/om-our-partners/become-a-partner-agent.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Become a partner"> Become a partner <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> </ul> </div> <div class="MenuMobile-subSubFooter"> </div> </div> </li> <li class="MenuMobile-subItem"> <a href="#" class="___portalmenulink MenuMobile-subItem-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Help"> <div> <span class="MenuMobile-subItem-link-customIcon" data-svg=""></span> Help </div> <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-subSubNavWrapper"> <div class="MenuMobile-subSubBack"> <div class="container-lg"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Help"></span> Help </div> </div> <div class="container-lg"> <ul class="MenuMobile-subSubNav"> <li class="MenuMobile-subSubItem"> <a href="/en/catalog/om-manage-account.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Manage account"> Manage account <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/en/orange-money-faq.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Orange Money FAQs"> Orange Money FAQs <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/en/1510.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="OM Dispute Form"> OM Dispute Form <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/personal/resources/other/Affidavit-of-Residence-Income.pdf" class="___portalmenulink etn-data-layer-event moringa-no-crawl" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Affidavit Form"> Affidavit Form <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/en/contact-us.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Contact us"> Contact us <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> </ul> </div> <div class="MenuMobile-subSubFooter"> </div> </div> </li> </ul> </div> <div class="MenuMobile-subFooter"> <div class="container-lg"> <a href="" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Orange Money"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </div> </div> </div> </li> <li class="MenuMobile-nav-item"> <a href="/en/help.html" class="___portalmenulink MenuMobile-nav-link collapsed etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Help"> <span class="MenuMobile-nav-link-text">Help</span> <span class="MenuMobile-nav-link-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-nav-item"> <a href="#" class="___portalmenulink MenuMobile-nav-link collapsed etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Entertainment"> <span class="MenuMobile-nav-link-text">Entertainment</span> <span class="MenuMobile-nav-link-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-nav-panel collapse"> <div class="MenuMobile-subHeader"> <div class="container-lg"> <a href="#" class="___portalmenulink MenuMobile-subHeader-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Entertainment"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg"></span> Entertainment </a> </div> </div> <div class="container-lg"> <ul class="MenuMobile-subNav"> <li class="MenuMobile-subItem"> <a href="#" class="___portalmenulink MenuMobile-subItem-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="News"> <div> <span class="MenuMobile-subItem-link-customIcon" data-svg=""></span> News </div> <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-subSubNavWrapper"> <div class="MenuMobile-subSubBack"> <div class="container-lg"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="News"></span> News </div> </div> <div class="container-lg"> <ul class="MenuMobile-subSubNav"> <li class="MenuMobile-subSubItem"> <a href="/en/news-orange-botswana.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Our Lastest News"> Our Lastest News <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/en/orange-fa-cup.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="FA Cup"> FA Cup <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> </ul> </div> <div class="MenuMobile-subSubFooter"> </div> </div> </li> <li class="MenuMobile-subItem"> <a href="#" class="___portalmenulink MenuMobile-subItem-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Entertainment services"> <div> <span class="MenuMobile-subItem-link-customIcon" data-svg=""></span> Entertainment services </div> <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-subSubNavWrapper"> <div class="MenuMobile-subSubBack"> <div class="container-lg"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Entertainment services"></span> Entertainment services </div> </div> <div class="container-lg"> <ul class="MenuMobile-subSubNav"> <li class="MenuMobile-subSubItem"> <a href="/en/entertainment-services/caller-tunes.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Caller tunes"> Caller tunes <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/en/catalog/entertainment-services.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="More"> More <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> </ul> </div> <div class="MenuMobile-subSubFooter"> </div> </div> </li> </ul> </div> <div class="MenuMobile-subFooter"> <div class="container-lg"> <a href="" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Entertainment"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </div> </div> </div> </li> <li class="MenuMobile-nav-item"> <a href="#" class="___portalmenulink MenuMobile-nav-link collapsed etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Commitment"> <span class="MenuMobile-nav-link-text">Commitment</span> <span class="MenuMobile-nav-link-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-nav-panel collapse"> <div class="MenuMobile-subHeader"> <div class="container-lg"> <a href="#" class="___portalmenulink MenuMobile-subHeader-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Commitment"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg"></span> Commitment </a> </div> </div> <div class="container-lg"> <ul class="MenuMobile-subNav"> <li class="MenuMobile-subItem"> <a href="/en/job-offers.html" class="___portalmenulink MenuMobile-subItem-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Job Vacancies"> <div> <span class="MenuMobile-subItem-link-customIcon" data-svg=""></span> Job Vacancies </div> <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-subSubNavWrapper"> <div class="MenuMobile-subSubBack"> <div class="container-lg"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Job Vacancies"></span> Job Vacancies </div> </div> <div class="container-lg"> <ul class="MenuMobile-subSubNav"> </ul> </div> <div class="MenuMobile-subSubFooter"> <div class="container-lg"> <a href="/en/job-offers.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Job Vacancies"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </div> </div> </div> </li> <li class="MenuMobile-subItem"> <a href="#" class="___portalmenulink MenuMobile-subItem-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Using digital safely"> <div> <span class="MenuMobile-subItem-link-customIcon" data-svg=""></span> Using digital safely </div> <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-subSubNavWrapper"> <div class="MenuMobile-subSubBack"> <div class="container-lg"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Using digital safely"></span> Using digital safely </div> </div> <div class="container-lg"> <ul class="MenuMobile-subSubNav"> <li class="MenuMobile-subSubItem"> <a href="/en/best-screen-usage.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Staying on the right side of technology"> Staying on the right side of technology <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> </ul> </div> <div class="MenuMobile-subSubFooter"> </div> </div> </li> <li class="MenuMobile-subItem"> <a href="#" class="___portalmenulink MenuMobile-subItem-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Orange Social Venture Prize"> <div> <span class="MenuMobile-subItem-link-customIcon" data-svg=""></span> Orange Social Venture Prize </div> <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-subSubNavWrapper"> <div class="MenuMobile-subSubBack"> <div class="container-lg"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Orange Social Venture Prize"></span> Orange Social Venture Prize </div> </div> <div class="container-lg"> <ul class="MenuMobile-subSubNav"> <li class="MenuMobile-subSubItem"> <a href="/en/orange-social-venture-prize.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="The 14th edition"> The 14th edition <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> </ul> </div> <div class="MenuMobile-subSubFooter"> </div> </div> </li> <li class="MenuMobile-subItem"> <a href="#" class="___portalmenulink MenuMobile-subItem-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Orange Foundation"> <div> <span class="MenuMobile-subItem-link-customIcon" data-svg=""></span> Orange Foundation </div> <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-subSubNavWrapper"> <div class="MenuMobile-subSubBack"> <div class="container-lg"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Orange Foundation"></span> Orange Foundation </div> </div> <div class="container-lg"> <ul class="MenuMobile-subSubNav"> <li class="MenuMobile-subSubItem"> <a href="/en/digital-solidarity.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Digital Solidarity"> Digital Solidarity <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/en/cultural-solidarity.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Cultural Solidarity"> Cultural Solidarity <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/en/women-digital-centre.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Women Digital Centre"> Women Digital Centre <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> </ul> </div> <div class="MenuMobile-subSubFooter"> <div class="container-lg"> <a href="/en/orange-foundation.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Orange Foundation"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </div> </div> </div> </li> <li class="MenuMobile-subItem"> <a href="#" class="___portalmenulink MenuMobile-subItem-link etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Covid-19"> <div> <span class="MenuMobile-subItem-link-customIcon" data-svg=""></span> Covid-19 </div> <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <div class="MenuMobile-subSubNavWrapper"> <div class="MenuMobile-subSubBack"> <div class="container-lg"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-left.svg" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Covid-19"></span> Covid-19 </div> </div> <div class="container-lg"> <ul class="MenuMobile-subSubNav"> <li class="MenuMobile-subSubItem"> <a href="/en/hub-coronavirus-en.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Important information"> Important information <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li class="MenuMobile-subSubItem"> <a href="/en/how-to-protect-myself.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="How to protect yourself"> How to protect yourself <span class="MenuMobile-subItem-svg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> </ul> </div> <div class="MenuMobile-subSubFooter"> </div> </div> </li> </ul> </div> <div class="MenuMobile-subFooter"> <div class="container-lg"> <a href="" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Commitment"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </div> </div> </div> </li> </ul> </div> <div class="MenuMobile-bottom-mainLinks"> <div class="container-lg"> <ul> <li> <a href="https://yame.orange.co.bw/" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Maxit"> <div> <span class="linkIconSvg" data-svg=""></span> Maxit </div> <span class="angleRightSvg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li> <a href="/en/store-locator.html" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Our stores "> <div> <span class="linkIconSvg" data-svg=""></span> Our stores </div> <span class="angleRightSvg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li> <a href="https://orangeonline.orange.co.bw/" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Orange Online "> <div> <span class="linkIconSvg" data-svg=""></span> Orange Online </div> <span class="angleRightSvg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> <li> <a href="https://clientportal.orange.co.bw/client-login" class="___portalmenulink etn-data-layer-event" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Online invoice payment"> <div> <span class="linkIconSvg" data-svg=""></span> Online invoice payment </div> <span class="angleRightSvg" data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </li> </ul> </div> </div> <div class="MenuMobile-bottom-particulierLink"> <div class="container-lg"> <a href="" class="___portalmenulink etn-data-layer-event active" data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Personal"> <span>Personal</span> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> <a href="https://www.orange.co.bw/business" class="___portalmenulink etn-data-layer-event " data-dl_event_category="menu" data-dl_event_action="button_click" data-dl_event_label="Business"> <span>Business</span> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right.svg"></span> </a> </div> </div> </div> </div> </div> </div> <div class="AuthenticationCard-wrapper"> <div class="container-lg"> <div class="AuthenticationCard"> <div class="AuthenticationCard-frame"> <div class="AuthenticationStep AuthenticationStep-isPopin JS-logged-section d-none"> <div class="AuthenticationStep-header"> <div class="AuthenticationStep-title"> <div class="h2"> Bienvenue <span class="JS-logged-section-name"></span> </div> </div> </div> <form class="AuthenticationForm"> <div class="AuthenticationForm-linkWrapper"> <a class="AuthenticationForm-link JS-logged-section-account" href="#">G茅rer mon profil</a> </div> <button type="button" class="btn btn-secondary JS-logged-section-logout">Me d茅connecter</button> </form> </div> <div class="JS-unlogged-section"> <div class="AuthenticationInitialStep-wrapper "> <div class="AuthenticationInitialStep"> <div class="AuthenticationInitialStep-title h3"> Already customer ? </div> <div class="AuthenticationInitialStep-cta"> </div> <div class="AuthenticationInitialStep-subtitle h3"> First visit ? </div> <a href="#" class="___portalmenulink AuthenticationInitialStep-link JS-unlogged-section-signup"> Create your account </a> </div> </div> <div class="AuthenticationStep2-wrapper"> <div class="AuthenticationStep AuthenticationStep-isPopin"> <div class="AuthenticationStep-header"> <div class="AuthenticationStep-title"> <span class="h2">Identify yourself</span> <div class="AuthenticationStep-registerLink"> or <a href="#">create your account</a> </div> </div> <div class="AuthenticationStep-helpLink"> <span data-bs-toggle="collapse" data-bs-target="#authenticationHelp" aria-expanded="false" aria-controls="authenticationHelp" data-svg="/botswana_pages/uploads/2/img/icon-assistance.svg"> </span> </div> </div> <div class="AuthenticationStep-help collapse" id="authenticationHelp"> Indicate the line number or the email address designating the Orange account you wish to use. </div> <form class="AuthenticationForm FormValidator"> <div class="invalid-feedback AuthenticationForm-invalidMessage"> Your credentials are incorrect </div> <div class="mb-3"> <label for="identifier" class="form-label is-required"> Orange mobile number or email address </label> <input type="text" class="form-control isPristine" id="identifier" name="identifier" required data-required-error="Le champ est requis." data-regex="/^([A-Za-z0-9._-]+@[A-Za-z0-9._-]+\.[A-Za-z]{2,6})|(((\+)\d{2,3}|0)[1-9](\d{2}){4})$/" data-regex-error="Le champ n'est pas valide"> <div class="invalid-feedback"></div> </div> <div class="mb-3"> <label for="password" class="form-label is-required"> Password </label> <input type="password" class="form-control isPristine" id="password" name="password" required data-required-error="Le mot de passe est requis."> <div class="invalid-feedback"></div> <a class="___portalmenulink AuthenticationForm-forgottenPasswordLink" href=""> Forgot your password </a> </div> <div class="AuthenticationForm-remember"> <div class="form-check mb-3"> <input type="checkbox" class="form-check-input isPristine" id="remember"> <label class="form-check-label" for="remember"> Remember me </label> </div> </div> <button type="submit" class="btn btn-primary JS-FormValidator-submit"> Log in </button> </form> </div> </div> </div> <div class="AuthenticationCard-decoration"></div> </div> </div> <div class="AuthenticationCard-triangle"></div> </div> </div> </div> <div class="NavSearchV3 JS-nav-search-v3"> <div class="d-flex bg-dark JS-nav-search-v3-input-area"> <div class="container-lg"> <form class="SearchForm isThemeDark"> <div class="SearchForm-inputWrapper"> <input type="text" name="query" class="SearchForm-input" placeholder="Looking for help, products, offers ... ?" autocomplete="off"> <div class="SearchForm-inputButton"> <span class="SearchForm-inputClear" data-svg="/botswana_pages/uploads/2/img/icon-close.svg"></span> <span class="SearchForm-inputMicro" data-svg="/botswana_pages/uploads/2/img/icon-microphone.svg"></span> </div> </div> <button type="submit" class="SearchForm-submit btn btn-primary btn-inverse"> <span data-svg="/botswana_pages/uploads/2/img/icon-search.svg"></span> Search </button> </form> </div> </div> <div class="NavSearch isBlack isDropDownV3" aria-expanded="false"> <div class="container-lg"> <div class="d-lg-none text-end"> <button type="button" class="btn-close btn-close-white p-0 JS-navSearchV3-close"><span class="visually-hidden">Close</span></button> </div> <div class="row mt-1 mt-lg-4"> <div class="col-lg-5 mb-3"> <h3 class="d-none d-lg-block h3 mb-3 mb-lg-4 JS-suggestion-title"></h3> <div class="JS-suggestion-no-result pb-3"></div> <div class="NavSearchV3-searchedWrapper"> <ul class="NavSearchV3-products-list"></ul> </div> </div> <div class="col-lg-7 mb-3"> <h3 class="d-none d-lg-block h3 mb-3 mb-lg-4 JS-suggested-product-title"></h3> <div class="JS-suggested-product-no-result pb-3"></div> <div class="JS-NavSearchV3-suggested-products-section"> <div class="JS-navSearchV3-swiper NavSearchV3-swiper swiper-container"> <div class="swiper-wrapper SuggestedProduct-row JS-NavSearchV3-suggested-products-list"></div> <div class="NavSearchV3Swipper-pagination"></div> </div> </div> </div> </div> </div> </div> <div class="ReadingThread"> <span style="width: 0%;"></span> </div> </div> </nav> </header> <template id="resultProductCardTemplate"> <div class="col-12 col-md-6 col-xl-4 d-flex flex-column pb-2 pb-md-3 JS-product-card"> <div class="JS-searchResult-tab"></div> <div class="ProductCard"> <div class="ProductCard-header"> <div class="ProductCard-headerTemplate"> <div class="ProductCard-imageContainer"> <div class="ProductCard-imageWrapper"> <img class="ProductCard-image JS-searchResult-image lazyload" src="/2/menu_resources/img/blank.gif" alt="" data-src="/personal/resources/img/Apple-iPhone-11-Pro-Max-front.png"> </div> <div class="ProductCard-payback JS-searchResult-payback"> <div class="ProductCard-paybackIcon"> <span data-svg="/botswana_pages/uploads/2/img/ic-internet-usage.svg"></span> </div> <div class="ProductCard-paybackContent"></div> </div> </div> </div> </div> <div class="ProductCard-body"> <div class="ProductCard-bodyTop"> <div class="mb-2"> <div class="ProductCard-brand JS-searchResult-brand"></div> <div class="ProductCard-title JS-searchResult-title"></div> </div> <div class="mb-3 JS-searchResult-rating"> <div class="RatingStars"> <svg class="svg-icon-star-dims"> <use xlink:href="#icon-star"></use> </svg> <svg class="svg-icon-star-dims"> <use xlink:href="#icon-star"></use> </svg> <svg class="svg-icon-star-dims"> <use xlink:href="#icon-star"></use> </svg> <svg class="svg-icon-star-dims"> <use xlink:href="#icon-star"></use> </svg> <svg class="svg-icon-star-half-dims"> <use xlink:href="#icon-star-half"></use> </svg> <div class="RatingStars-reviews"> +9 999 </div> </div> </div> </div> <div class="mb-1"> <div class="JS-searchResult-capacities"></div> <div class="JS-searchResult-colors"></div> </div> <div class="ProductCard-bodyBottom"> <div class="mb-3 JS-searchResult-simplePrice"> <div class="ProductCard-from JS-searchResult-from"></div> <div class="ProductCard-price JS-searchResult-price"></div> <div class="ProductCard-priceCrossed"> <del class="JS-searchResult-priceCrossed"></del> </div> </div> <div class="row d-none JS-searchResult-doublePrice"> <div class="col-12 col-sm-6 mb-3"> <div class="ProductCard-from JS-searchResult-fromWithoutTariff"> </div> <div class="h4 fw-bold text-primary m-0 JS-searchResult-priceWithoutTariff"> </div> <div class="ProductCard-priceCrossed"> <del class="JS-searchResult-priceCrossedWithoutTariff"></del> </div> <div> <small>sans abonnement</small> </div> </div> <div class="col-12 col-sm-6 mb-3"> <div class="ProductCard-from JS-searchResult-fromWithTariff"> </div> <div class="h4 fw-bold text-primary m-0 JS-searchResult-priceWithTariff"> </div> <div class="ProductCard-priceCrossed"> <del class="JS-searchResult-priceCrossedWithTariff"></del> </div> <div> <small>avec abonnement</small> </div> </div> </div> <a class="btn btn-info JS-searchResult-link" href="#">See more</a> </div> </div> </div> </div> </template> <template id="resultDevicesTemplate"> <div class="col-12 col-sm-6 col-md-4 mb-4 DeviceCard-template"> <div class="DeviceCard" style="box-shadow: rgba(99, 99, 99, 0.2) 0px 2px 8px 0px;"> <a href="#" class="___portalmenulink JS-searchDevice-link DeviceCard-imageSection" data-delayed-link=""> <span class="DeviceCard-label JS-searchDevice-label"> Recommended </span> <div class="DeviceCard-imageCarousel swiper-container JS-searchDevice-imageCarousel w-100"> <div class="swiper-wrapper w-100"></div> </div> <div class="DeviceCard-imageCarousel-pagination"></div> <img class="DeviceCard-sticker JS-searchDevice-sticker" src="" alt=""> <div class="JS-color-palette DeviceCard-palette d-none"></div> <div class="DeviceCard-rupture fs-4 fw-bold JS-searchDevice-rupture"> Out of stock </div> </a> <div class="DeviceCard-bodySection"> <a href="#" class="___portalmenulink d-block text-decoration-none mt-1 mb-2 JS-searchDevice-link" data-delayed-link=""> <h5 class="card-title mb-1 JS-searchDevice-brand"></h5> <p class="m-0 DeviceCard-title JS-searchDevice-title"></p> </a> <div class="JS-capacity-selector DeviceCard-capacitySelector d-md-block" data-id=""></div> <div class="mb-1 DeviceCard-rating JS-searchDevice-rating"></div> <div class="mb-0 DeviceCard-priceWrapper"> <p class="DeviceCard-from JS-searchDevice-from"></p> <div class="d-flex"> <div class="fw-bold fs-3"> <span class="JS-searchDevice-price"></span> </div> </div> </div> <div class="JS-color-selector DeviceCard-colorSelector" data-id=""></div> <div class="JS-color-select DeviceCard-colorSelect d-none" data-id=""></div> <div class="JS-storage-select DeviceCard-storageSelect d-none" data-id=""></div> <a href="#" class="___portalmenulink JS-searchDevice-link btn btn-primary" data-delayed-link=""> I want it </a> </div> </div> </div> </template> <template id="resultProductsTemplate"> <li class="SearchProduct etn-dl-product-impression-load" data-dl_event_category="SearchProduct" data-dl_event_action="load"> <a target="_self" class="etn-dl-product-impression-click" data-dl_event_category="SearchProduct" data-dl_event_action="button_click"> <div class="SearchProduct-imgWrapper"> <img src="/2/menu_resources/img/blank.gif" alt="" data-src="/personal/resources/img/image-smartphone.png" class="lazyload"> </div> <div class="SearchProduct-textWrapper"> <div class="SearchProduct-title"></div> <div class="SearchProduct-subtitle"> <div class="SearchProduct-price"></div> </div> <div class="SearchProduct-content"></div> </div> </a> </li> </template> <template id="resultServicesTemplate"> <li class="SearchResult etn-data-layer-load" data-dl_event_category="SearchResult" data-dl_event_action="load"> <a target="_self" class="etn-data-layer-event" data-dl_event_category="SearchResult" data-dl_event_action="button_click"> <div class="SearchResult-title"></div> <div class="SearchResult-price" data-from="From" data-monthly="/mois"></div> <div class="SearchResult-content"></div> </a> </li> </template> <template id="resultAssistanceTemplate"> <li class="SearchResult etn-data-layer-load" data-dl_event_category="SearchResult" data-dl_event_action="load"> <a target="_self" class="etn-data-layer-event" data-dl_event_category="SearchResult" data-dl_event_action="button_click"> <div class="SearchResult-title"></div> <div class="SearchResult-content"></div> </a> </li> </template> <template id="resultMagazineTemplate"> <li class="SearchResult etn-data-layer-load" data-dl_event_category="SearchResult" data-dl_event_action="load"> <a target="_self" class="etn-data-layer-event" data-dl_event_category="SearchResult" data-dl_event_action="button_click"> <div class="SearchResult-title"></div> <div class="SearchResult-content"> </div> </a> </li> </template> <template id="resultVideosTemplate"> <li class="SearchVideo etn-data-layer-load" data-dl_event_category="SearchVideo" data-dl_event_action="load"> <a target="_self" class="etn-data-layer-event" data-dl_event_category="SearchVideo" data-dl_event_action="button_click"> <div class="SearchVideo-imgWrapper"> <img class="SearchVideo-img lazyload" src="/2/menu_resources/img/blank.gif" alt="" data-src="/personal/resources/img/rectangle-1.png"> <img class="SearchVideo-play lazyload" src="/2/menu_resources/img/blank.gif" alt="" data-src="/personal/resources/img/icon-playB.svg"> </div> <div class="SearchVideo-textWrapper"> <div class="SearchVideo-title"></div> <div class="SearchVideo-content"></div> </div> </a> </li> </template> <template id="resultBrandsTemplate"> <li class="SearchBrand etn-data-layer-load" data-dl_event_category="SearchBrand" data-dl_event_action="load"> <a target="_self" class="etn-data-layer-event" data-dl_event_category="SearchBrand" data-dl_event_action="button_click"> <div class="SearchBrand-imgWrapper"> <img class="SearchBrand-img" src="" alt=""> </div> <div class="SearchBrand-content"></div> </a> </li> </template> <template id="resultCDSTemplate"> <li class="SearchResult mb-2 etn-data-layer-load" data-dl_event_category="SearchResult" data-dl_event_action="load"> <a target="_self" class="etn-data-layer-event" data-dl_event_category="SearchResult" data-dl_event_action="button_click"> <div class="SearchResult-title"></div> <div class="SearchResult-content"> </div> </a> </li> </template> <template id="resultOFRTemplate"> <li class="SearchResult mb-2 etn-data-layer-load" data-dl_event_category="SearchResult" data-dl_event_action="load"> <a target="_self" class="etn-data-layer-event" data-dl_event_category="SearchResult" data-dl_event_action="button_click"> <div class="SearchResult-title"></div> </a> </li> </template> <template id="resultSuggestTemplate"> <li class="SearchSuggest-item swiper-slide etn-data-layer-event" data-dl_event_category="SearchSuggest" data-dl_event_action="button_click"></li> </template> <template id="resultSuggestTemplateRefresh"> <li> <a class="___portalmenulink text-decoration-none text-white" href=""></a> </li> </template> <template id="suggestedProductsTemplate"> <div class="SuggestedProduct-col swiper-slide"> <a href="#" class="___portalmenulink SuggestedProduct-item JS-searchResult-link"> <div class="SuggestedProduct-imageContainer"> <div class="SuggestedProduct-imageTemplate"> <img class="SuggestedProduct-image JS-searchResult-image" src="" alt=""> </div> </div> <div class="SuggestedProduct-contentContainer"> <div class="SuggestedProduct-contentTop"> <div class="SuggestedProduct-title JS-searchResult-brand"></div> <div class="SuggestedProduct-description JS-searchResult-title"></div> </div> <div class="SuggestedProduct-contentBottom"> <div class="SuggestedProduct-from JS-searchResult-from"></div> <div class="SuggestedProduct-price JS-searchResult-price"></div> <div class="SuggestedProduct-crossedPrice JS-searchResult-crossedPrice"></div> </div> </div> </a> </div> </template> <template id="resultCountPlural"> <div> <span class="SearchDetails-count"></span> results <span class="JS-search-details-term"> for 芦 <span class="SearchDetails-keyword"></span> 禄 </span> </div> </template> <template id="resultCountSingular"> <div> <span class="SearchDetails-count"></span> result <span class="JS-search-details-term"> for 芦 <span class="SearchDetails-keyword"></span> 禄 </span> </div> </template> <template id="resultCountNull"> <div> No results for 芦 <span class="SearchDetails-keyword"></span> 禄 </div> </template> <template id="modalResultCountPlural"> <div> ( <span class="Results-showHits"></span> on <span class="Results-totalHits"></span>) </div> </template> <template id="modalResultCountSingular"> <div> 1 result </div> </template> <template id="modalResultCountNull"> <div> no result </div> </template> <template id="devicesFilterTemplate"> <form class="FilterPane d-flex flex-column justify-content-between"> <div> <div class="d-flex d-lg-none justify-content-end"> <button type="button" class="FilterPane-close btn-close"> <span class="visually-hidden"> Close </span> </button> </div> <div class="d-none d-lg-block mb-5" data-context="listing_devices"> <button type="button" class="btn btn-info FilterPane-resetFilter JS-reset-devices-filter"> <span class="me-1" data-svg="/botswana_pages/uploads/2/img/icon-close-round.svg"></span> Reset filter </button> </div> <div class="accordion" id="accordionDevicesFilters"></div> </div> <div class="d-lg-none border-top border-light border-1 py-3 px-2 position-sticky bottom-0 left-0 right-0 bg-white FilterPane-showHits"> <button type="button" class="d-block btn btn-primary w-100 FilterPane-close"> View all <span class="JS-filter-pane-hits"></span> results </button> <button type="button" class="btn btn-info FilterPane-resetFilter w-100 mt-3 JS-reset-devices-filter" data-context="listing_devices"> <span class="me-1" data-svg="/botswana_pages/uploads/2/img/icon-close-round.svg"></span> Reset filter </button> </div> </form> </template> <template id="resultProductTabOutOfStock"> <div class="Tab Tab-red isRefresh"> <div class="Tab-left"> <div class="Tab-icon" data-svg="/botswana_pages/uploads/2/img/icon-timer.svg"></div> <span class="JS-tab-title"></span> <div class="Tab-triangle"></div> </div> <div class="Tab-right"></div> </div> </template> <template id="resultProductTabCounter"> <div class="Tab Tab-orange isRefresh"> <div class="Tab-left"> <div class="Tab-icon" data-svg="/botswana_pages/uploads/2/img/icon-timer.svg"></div> <span class="JS-tab-title"></span> <div class="Tab-triangle"></div> </div> <div class="Tab-right"> <div class="SmallCounter" data-date="" data-timestamp=""> <div class="SmallCounter-top"></div> <div class="SmallCounter-wrapper"> <div class="SmallCounter-number" id="counter-hours-1"></div> <div class="SmallCounter-number" id="counter-hours-2"></div> <div class="SmallCounter-separator"> : </div> <div class="SmallCounter-number" id="counter-minutes-1"></div> <div class="SmallCounter-number" id="counter-minutes-2"></div> <div class="SmallCounter-separator"> : </div> <div class="SmallCounter-number" id="counter-seconds-1"></div> <div class="SmallCounter-number" id="counter-seconds-2"></div> </div> </div> </div> </div> </template> <template id="resultProductTabDefault"> <div class="Tab Tab-blue isRefresh"> <div class="Tab-left"> <span class="JS-tab-title"></span> <div class="Tab-triangle"></div> </div> <div class="Tab-right"></div> </div> </template> <template id="resultProductTabEmpty"> <div class="Tab Tab-hidden isRefresh"> <div class="Tab-left"> <div class="Tab-triangle"></div> </div> <div class="Tab-right"></div> </div> </template> <!-- TODO : @Lilian Permet de personnaliser la fonction de conversion des prix en string vers float selon les pays --> <script> window.orange_customFormatPrice = { products: function (item) { // Use window.searchAlgoliaConfig.indices keys to define specific price format return item.prix + " Euros"; // Use real aglgolia properties index to format price } } </script> <script> window.searchAlgoliaConfigMenuV3 = { $scope: ".NavSearchV3", globalVariables: { currency: "BWP", currencyPosition: "after", searchPageUrl: "http://www.orange.co.bw/en/search-v3.html", searchUrlParameter: "kw" }, algolia: { applicationId: 'D1QLVAMYJ3', apiKey: 'ba7e2cb1bd219c3aeff909e9b062e881', userTokenCookie: "_ALGOLIA" }, indices: { suggestions: { indiceKey: "obw_default_moringa_en_query_suggestions", $templateWrapper: '.NavSearchV3-products-list', // element dans lequel on injecte les r茅sultats $component: '.NavSearchV3-searchedWrapper', // element parent qui contient le $templateWrapper (dans la page de recherche) $dropdown: '.NavSearchV3-searchedWrapper', // element parent qui contient le $templateWrapper (dans le dropdown de recherche) $template: '#resultSuggestTemplateRefresh', // template qui sera dynamis茅 et ins茅r茅 dans le wrapper en js imageFallback: "", loadSearchOnTrigger: true, eventTriggers: ['MenuDropdown:opening', 'SearchAlgolia:restart'], sectionTitle: { selector: '.JS-suggestion-title', labelBeforeSearch: 'Trends', labelAfterSearch: '', }, noResultSelector: ".JS-suggestion-no-result", facetFiltersOnFirstSearch: [], templateAttributes: { query: 'query' }, response: {}, blockToShow: { page: 3, dropdown: 3, mobileDropdown: 3 } }, suggestedProducts: { indiceKey: 'obw_products_moringa_v2_en', $templateWrapper: '.JS-NavSearchV3-suggested-products-list', // element dans lequel on injecte les r茅sultats $component: '.JS-NavSearchV3-suggested-products-section', // element parent qui contient le $templateWrapper (dans la page de recherche) $dropdown: '.JS-NavSearchV3-suggested-products-section', // element parent qui contient le $templateWrapper (dans le dropdown de recherche) $template: '#suggestedProductsTemplate', // template qui sera dynamis茅 et ins茅r茅 dans le wrapper en js imageFallback: "/botswana_pages/uploads/2/img/icon_device_smartphone.svg", loadSearchOnTrigger: true, eventTriggers: ['MenuDropdown:opening', 'SearchAlgolia:restart'], sectionTitle: { selector: '.JS-suggested-product-title', labelBeforeSearch: 'Top devices', labelAfterSearch: '', }, noResultSelector: ".JS-suggested-product-no-result", facetFiltersOnFirstSearch: ["featured:true"], templateAttributes: { id: 'objectID', // objectID url: 'href', // href // Set to false to remove element from template price: 'priceOneTime', // priceOneTime // prix mobile seul discountPrice: 'priceDiscountOneTime', // priceDiscountOneTime // prix mobile seul promotionn茅 priceWithTariff: 'priceDiscountOneTime', // priceRecurring // prix mobile avec offre discountPriceWithTariff: 'priceDiscountOneTime', // priceDiscountRecurring // prix mobile avec offre promotionn茅 imageUrl: 'image', // image brand: 'brand', // brand title: 'parentObjectID', // parentObjectID rating: 'ratingAverage', // ratingAverage numberOfReviews: 'ratingNumber', // ratingNumber titleMaxWords: 6, description: 'description', // description descriptionMaxWords: 13, colorHexa: 'colorCode', // colorCode colorName: 'color', // color capacity: 'storage', // hardDisk modelesVariants: 'modelVariants', // modelVariants stock: 'quantityInStock', // quantityInStock label: 'campaign', // campaign sticker: 'sticker', promotionName: 'marketing_rules.title', // promotionName promotionApplicableTo: 'promotionApplicableTo', // promotionApplicableTo promotionStartDate: 'promotionStartDate', // promotionStartDate promotionEndDate: 'promotionEndDate', // promotionEndDate promotionFlashSaleType: 'promotionFlashSaleType', // promotionFlashSaleType promotionFlashSaleQuantity: 'marketing_rules.quantity_flash_sale', // promotionFlashSaleQuantity }, response: {}, blockToShow: { page: 4, dropdown: 4, mobileDropdown: 4 } } } }; </script> <script type="text/javascript"> accessibilitytoolbar_custom = { idContainer: "containerConfortPlus", // MANDATORY : ID of the target container which will include the link. If not null, activate the display in link mode. The link will be added as the last element of the target container. //idLinkModeContainer : "", // OPTIONAL (put it as comments if useless) CSS class applied on the link to unify its appearance with the site. //cssLinkModeClassName : "", // OPTIONAL (put it as comments if useless) When the service is displayed as a link in the page, a skip link is automatically added at the top of the page. If you already have a group of skip links, you can specify the target container where the skip link will be added. The link will be added as the last element of the target container. //idSkipLinkIdLinkMode : "", // OPTIONAL (put it as comments if useless) CSS class applied on the skip link //cssSkipLinkClassName : "" }; </script> </div> <div class="bloc_div visible_to_all template_custom_id___title__refresh" style="margin-top: 0px; margin-bottom: 0px;" data-bloc-id="1041" data-bloc-name="Customer care" template-custom-id="__title__refresh" visible-to="all" refresh-interval="0" start-date="" end-date=""> <div class="PageTitle m-0 py-3 bg-transparent "> <div class="container-lg"> <h1 class="display-2 PageTitle-title"> Customer care </h1> </div> </div> </div> <div class="bloc_div visible_to_all template_custom_id_numendo__refresh_mosaic_article" style="margin-top: 0px; margin-bottom: 0px;" data-bloc-id="853" data-bloc-name="help section mosaic" template-custom-id="numendo__refresh_mosaic_article" visible-to="all" refresh-interval="0" start-date="" end-date=""> <div class="Card-container isFullSlide pb-lg-4"> <div class="container-lg"> <div class="d-flex justify-content-between align-items-center pt-3 pt-lg-4 mb-3"> <h2 class="h2 m-0">Common Issues</h2> </div> </div> <div class="container-lg "> <div class="row "> <div class="col-12 col-lg-4 my-2 etn-data-layer-load" data-dl_event_category="Common Issues" data-dl_event_action="load" data-dl_event_label="Configure a mobile"> <a href="/en/support/how-do-i-configure-my-mobile-or-tablet.html" class="card h-100 Card etn-data-layer-event isFreeFormat" data-dl_event_category="Common Issues" data-dl_event_action="button_click" data-dl_event_label="Configure a mobile"> <div class="Card-mediaWrapper"> <div class="Card-media"> <img src="/2/menu_resources/img/blank.gif" class="card-img-top Card-img lazyload" alt="affichage_mobile" data-src="/personal/resources/img/affichage_mobile.jpg"> </div> </div> <div class="card-body Card-body "> <h3 class="card-title Card-title ">Configure a mobile</h3> <div class="card-text Card-text"></div> </div> <div class="card-footer Card-footer "> <button type="button" class="btn etn-data-layer-event btn-secondary" data-dl_event_category="Common Issues" data-dl_event_action="button_click" data-dl_event_label="All info here"> All info here </button> </div> </a> </div> <div class="col-12 col-lg-4 my-2 etn-data-layer-load" data-dl_event_category="Common Issues" data-dl_event_action="load" data-dl_event_label="Coverage 2G 3G 4G"> <a href="/en/coverage-map.html" class="card h-100 Card etn-data-layer-event isFreeFormat" data-dl_event_category="Common Issues" data-dl_event_action="button_click" data-dl_event_label="Coverage 2G 3G 4G"> <div class="Card-mediaWrapper"> <div class="Card-media"> <img src="/2/menu_resources/img/blank.gif" class="card-img-top Card-img lazyload" alt="2g_3g_4g" data-src="/personal/resources/img/2g_3g_4g.jpg"> </div> </div> <div class="card-body Card-body "> <h3 class="card-title Card-title ">Coverage 2G 3G 4G</h3> <div class="card-text Card-text"></div> </div> <div class="card-footer Card-footer "> <button type="button" class="btn etn-data-layer-event btn-secondary" data-dl_event_category="Common Issues" data-dl_event_action="button_click" data-dl_event_label="Coverage map"> Coverage map </button> </div> </a> </div> <div class="col-12 col-lg-4 my-2 etn-data-layer-load" data-dl_event_category="Common Issues" data-dl_event_action="load" data-dl_event_label="Useful documents"> <a href="/en/useful-documents.html" class="card h-100 Card etn-data-layer-event isFreeFormat" data-dl_event_category="Common Issues" data-dl_event_action="button_click" data-dl_event_label="Useful documents"> <div class="Card-mediaWrapper"> <div class="Card-media"> <img src="/2/menu_resources/img/blank.gif" class="card-img-top Card-img lazyload" alt="useful_documents" data-src="/personal/resources/img/useful_documents.jpg"> </div> </div> <div class="card-body Card-body "> <h3 class="card-title Card-title ">Useful documents</h3> <div class="card-text Card-text"></div> </div> <div class="card-footer Card-footer "> <button type="button" class="btn etn-data-layer-event btn-secondary" data-dl_event_category="Common Issues" data-dl_event_action="button_click" data-dl_event_label="All info here"> All info here </button> </div> </a> </div> </div> </div> </div> <!-- ********** /! Numendo - Refresh mosaic article *********** --> </div> <div class="bloc_div visible_to_all template_custom_id_assistance_3_columns" style="margin-top: 0px; margin-bottom: 0px;" data-bloc-id="1117" data-bloc-name="Support 3 columns" template-custom-id="assistance_3_columns" visible-to="all" refresh-interval="0" start-date="" end-date=""> <div class="container-lg"> <h2 class="assistance-h2">Choose a topic</h2> <div class="MenuAssistance"> <div class="row"> <div class="col"> <div class="MenuAssistance-menu level1"> <!-- Items du menu --> <div class="MenuAssistance-menuItem" data-target=" #subMenu-0, #subMenu-1, #subMenu-null"> Emergency <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <div class="MenuAssistance-menuItem" data-target=" #subMenu-2, #subMenu-3, #subMenu-4, #subMenu-5, #subMenu-null"> Mobile offers <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <div class="MenuAssistance-menuItem" data-target=" #subMenu-6, #subMenu-7, #subMenu-8, #subMenu-9, #subMenu-null"> Internet offers <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <div class="MenuAssistance-menuItem" data-target=" #subMenu-10, #subMenu-11, #subMenu-12, #subMenu-13, #subMenu-14, #subMenu-15, #subMenu-16, #subMenu-17, #subMenu-18, #subMenu-19, #subMenu-20, #subMenu-21, #subMenu-22, #subMenu-23, #subMenu-24, #subMenu-25, #subMenu-26, #subMenu-27, #subMenu-28, #subMenu-29, #subMenu-30, #subMenu-31, #subMenu-null"> Manage my account <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <div class="MenuAssistance-menuItem" data-target=" #subMenu-32, #subMenu-33, #subMenu-34, #subMenu-35, #subMenu-36, #subMenu-37, #subMenu-38, #subMenu-39, #subMenu-40, #subMenu-41, #subMenu-42, #subMenu-43, #subMenu-44, #subMenu-45, #subMenu-46, #subMenu-47, #subMenu-48, #subMenu-49, #subMenu-50, #subMenu-51, #subMenu-52, #subMenu-53, #subMenu-54, #subMenu-55, #subMenu-56, #subMenu-57, #subMenu-58, #subMenu-59, #subMenu-60, #subMenu-61, #subMenu-62, #subMenu-null"> Mobile & Tablets <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <div class="MenuAssistance-menuItem" data-target=" #subMenu-63, #subMenu-64, #subMenu-65, #subMenu-66, #subMenu-null"> Orange Money <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <div class="MenuAssistance-menuItem" data-target=" #subMenu-67, #subMenu-null"> Contact us <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <div class="MenuAssistance-menuItem" data-target=" #subMenu-68, #subMenu-69, #subMenu-70, #subMenu-71, #subMenu-72, #subMenu-73, #subMenu-74, #subMenu-75, #subMenu-76, #subMenu-null"> Network & coverage <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <div class="MenuAssistance-menuItem" data-target=" #subMenu-77, #subMenu-78, #subMenu-79, #subMenu-80, #subMenu-81, #subMenu-82, #subMenu-83, #subMenu-84, #subMenu-85, #subMenu-86, #subMenu-87, #subMenu-88, #subMenu-89, #subMenu-90, #subMenu-91, #subMenu-92, #subMenu-93, #subMenu-94, #subMenu-95, #subMenu-96, #subMenu-null"> International & roaming <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <div class="MenuAssistance-menuItem" data-target=" #subMenu-97, #subMenu-null"> Orange eSim <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> </div> </div> <div class="col"> <div class="MenuAssistance-menu level2"> <!-- Sous-Items du menu --> <div class="MenuAssistance-menuItem MenuAssistance-backButton" id="backButtonLevel2"> <span data-svg="/src/assets/icons/icon-left.svg" xmlns="http://www.w3.org/2000/svg" width="50" height="50" viewbox="0 0 50 50" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="50" height="50" viewbox="0 0 50 50"> <path fill-rule="evenodd" d="M17 25.5L29.444 38 33 34.429 24.111 25.5 33 16.571 29.444 13z"></path> </svg> </span> Retour </div> <div data-target=" #subsubMenu-null" id="subMenu-0" class="MenuAssistance-menuItem"> <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <a href="/en/support-sim-card-how-do-you-recover-a-forgotten-pin-or-puk-code.html" id="subMenu-1" class="MenuAssistance-menuItem">Support - SIM Card - How do you recover a forgotten PIN or PUK code?</a> <div data-target=" #subsubMenu-null" id="subMenu-2" class="MenuAssistance-menuItem"> Manage my mobile offer <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <div data-target=" #subsubMenu-null" id="subMenu-3" class="MenuAssistance-menuItem"> Subscribe <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <div data-target=" #subsubMenu-null" id="subMenu-4" class="MenuAssistance-menuItem"> Change, Transfer & Cancellation <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <a href="/en/4g-faq.html" id="subMenu-5" class="MenuAssistance-menuItem">4G</a> <div data-target=" #subsubMenu-0, #subsubMenu-1, #subsubMenu-2, #subsubMenu-3, #subsubMenu-4, #subsubMenu-5, #subsubMenu-6, #subsubMenu-7, #subsubMenu-null" id="subMenu-6" class="MenuAssistance-menuItem"> Flybox <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <div data-target=" #subsubMenu-null" id="subMenu-7" class="MenuAssistance-menuItem"> PAYGO <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <div data-target=" #subsubMenu-null" id="subMenu-8" class="MenuAssistance-menuItem"> 4G+ <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <div data-target=" #subsubMenu-8, #subsubMenu-null" id="subMenu-9" class="MenuAssistance-menuItem"> Fiber <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <div data-target=" #subsubMenu-9, #subsubMenu-10, #subsubMenu-11, #subsubMenu-null" id="subMenu-10" class="MenuAssistance-menuItem"> Loyalty program <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <div data-target=" #subsubMenu-12, #subsubMenu-13, #subsubMenu-14, #subsubMenu-null" id="subMenu-11" class="MenuAssistance-menuItem"> Consumption monitoring <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <div data-target=" #subsubMenu-15, #subsubMenu-16, #subsubMenu-17, #subsubMenu-null" id="subMenu-12" class="MenuAssistance-menuItem"> Invoice and payment <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <div data-target=" #subsubMenu-18, #subsubMenu-19, #subsubMenu-20, #subsubMenu-21, #subsubMenu-22, #subsubMenu-23, #subsubMenu-24, #subsubMenu-25, #subsubMenu-26, #subsubMenu-null" id="subMenu-13" class="MenuAssistance-menuItem"> Orange Yame <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> </div> <a href="/en/does-ditebogo-loyalty-program-apply-to-business-customers.html" id="subMenu-14" class="MenuAssistance-menuItem">Does Ditebogo loyalty program apply to business customers?</a> <a href="/en/how-can-i-continue-to-use-my-mobile-without-credit.html" id="subMenu-15" class="MenuAssistance-menuItem">How can I continue to use my mobile without credit?</a> <a href="/en/how-do-i-avoid-additional-charges-on-postpaid-contract.html" id="subMenu-16" class="MenuAssistance-menuItem">How do I avoid additional charges on postpaid contract?</a> <a href="/en/how-do-i-buy-data-bundles-using-orange-yame.html" id="subMenu-17" class="MenuAssistance-menuItem">How do I buy data bundles using Orange Yame?</a> <a href="/en/how-do-i-cancel-my-loyalty-programme-subscription.html" id="subMenu-18" class="MenuAssistance-menuItem">How do I cancel my loyalty programme subscription?</a> <a href="/en/how-do-i-check-my-balance.html" id="subMenu-19" class="MenuAssistance-menuItem">How do I check my balance?</a> <a href="/en/how-do-i-check-my-balances-with-orange-yame.html" id="subMenu-20" class="MenuAssistance-menuItem">How do I check my balances with Orange Yame?</a> <a href="/en/how-do-i-download-and-install-my-orange.html" id="subMenu-21" class="MenuAssistance-menuItem">How do I download and install Orange Yame?</a> <a href="/en/how-do-i-find-the-nearest-orange-shop-with-orange-yame.html" id="subMenu-22" class="MenuAssistance-menuItem">How do I find the nearest Orange shop with Orange Yame?</a> <a href="/en/how-do-i-log-into-the-orange-yame-app-using-mobile-connect.html" id="subMenu-23" class="MenuAssistance-menuItem">How do I log into the Orange Yame app using Mobile connect?</a> <a href="/en/how-do-i-top-up-my-prepaid-card-using-orange-yame.html" id="subMenu-24" class="MenuAssistance-menuItem">How do I top up my prepaid card using Orange Yame?</a> <a href="/en/view-your-invoice.html" id="subMenu-25" class="MenuAssistance-menuItem">How do I view my invoice?</a> <a href="/en/how-to-settle-your-invoice.html" id="subMenu-26" class="MenuAssistance-menuItem">How to settle your invoice?</a> <a href="/en/how-to-understand-my-invoice.html" id="subMenu-27" class="MenuAssistance-menuItem">How to understand my invoice</a> <a href="/en/orange-yame-malfunctioning.html" id="subMenu-28" class="MenuAssistance-menuItem">Orange Yame malfunctioning?</a> <a href="/en/the-advantages-of-the-orange-yame-app.html" id="subMenu-29" class="MenuAssistance-menuItem">The advantages of the Orange Yame app</a> <a href="/en/what-are-additional-charges-on-postpaid-contract.html" id="subMenu-30" class="MenuAssistance-menuItem">What are "additional charges on postpaid contract"?</a> <a href="/en/what-rewards-are-included-in-the-ditebogo-loyalty-program.html" id="subMenu-31" class="MenuAssistance-menuItem">What rewards are included in the Ditebogo loyalty program?</a> <div data-target=" #subsubMenu-27, #subsubMenu-28, #subsubMenu-29, #subsubMenu-30, #subsubMenu-31, #subsubMenu-32, #subsubMenu-33, #subsubMenu-34, #subsubMenu-null" id="subMenu-32" class="MenuAssistance-menuItem"> SIM Card <span data-svg="/src/assets/icons/icon-angle-right-strong.svg" xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40" data-attributes-set="xmlns,width,height,viewBox" data-rendered="true"> <svg xmlns="http://www.w3.org/2000/svg" width="40" height="40" viewbox="0 0 40 40"> <path fill-rule="evenodd" d="M28 20.5L15.556 8 12 11.571l8.889 8.929L12 29.429 15.556 33z"></path> </svg> </span> 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PIN code and PUK code?</a> <a href="/en/how-to-repair-your-mobile-or-tablet.html" id="subsubMenu-35" class="MenuAssistance-menuItem">How to repair your mobile or tablet?</a> <a href="/en/reactivating-a-mobile-line-following-theft-or-loss.html" id="subsubMenu-36" class="MenuAssistance-menuItem">Reactivating a mobile line following theft or loss</a> <a href="/en/activate-deactivate-and-check-call-divert-status.html" id="subsubMenu-37" class="MenuAssistance-menuItem">Activate, deactivate and check call divert status</a> <a href="/en/calling-anonymously.html" id="subsubMenu-38" class="MenuAssistance-menuItem">Calling anonymously</a> <a href="/en/how-do-i-organise-a-mobile-conference.html" id="subsubMenu-39" class="MenuAssistance-menuItem">How do I organise a mobile conference?</a> <a href="/en/how-do-i-access-the-battery-management-function.html" id="subsubMenu-40" class="MenuAssistance-menuItem">How do I access the battery management function ?</a> <a href="/en/how-do-i-activate-or-deactivate-data-connection-abroad.html" id="subsubMenu-41" class="MenuAssistance-menuItem">How do I activate /deactivate data connection abroad?</a> <a href="/en/how-do-i-activate-wifi-connection.html" id="subsubMenu-42" class="MenuAssistance-menuItem">How do I activate WiFi connection?</a> <a href="/en/how-do-i-configure-internet-access-on-my-mobile-apn-settings.html" id="subsubMenu-43" class="MenuAssistance-menuItem">How do I configure internet access on my mobile? (APN Settings)</a> <a href="/en/how-do-i-configure-my-mobile-or-tablet.html" id="subsubMenu-44" class="MenuAssistance-menuItem">How do I configure my mobile or tablet?</a> <a href="/en/how-do-i-configure-my-mobile-to-receive-mms-messages.html" id="subsubMenu-45" class="MenuAssistance-menuItem">How do I configure my mobile to receive MMS messages?</a> <a href="/en/how-do-i-configure-the-sms-mailbox-message-service-centre-number.html" id="subsubMenu-46" class="MenuAssistance-menuItem">How do I configure the SMS mailbox /Message service centre number?</a> <a href="/en/how-do-i-customise-the-display-of-my-mobile.html" id="subsubMenu-47" class="MenuAssistance-menuItem">How do I customise the display of my mobile?</a> <a href="/en/how-do-i-customise-the-ringtone-of-my-mobile.html" id="subsubMenu-48" class="MenuAssistance-menuItem">How do I customise the ringtone of my mobile?</a> <a href="/en/how-do-i-insert-a-memory-card.html" id="subsubMenu-49" class="MenuAssistance-menuItem">How do I insert a memory card?</a> <a href="/en/how-do-i-insert-my-sim-card.html" id="subsubMenu-50" class="MenuAssistance-menuItem">How do I insert my SIM card?</a> <a href="/en/how-do-i-retain-my-contact-numbers-when-i-change-my-mobile.html" id="subsubMenu-51" class="MenuAssistance-menuItem">How do I retain my contact numbers when I change my mobile?</a> <a href="/en/how-to-optimise-apps.html" id="subsubMenu-52" class="MenuAssistance-menuItem">How to optimise apps ?</a> <a href="/en/reduce-the-brightness.html" id="subsubMenu-53" class="MenuAssistance-menuItem">Reduce the brightness</a> </div> </div> </div> </div> </div> </div> <div class="bloc_div visible_to_all template_custom_id___assistance__sujets" style="margin-top: 0px; margin-bottom: 0px;" data-bloc-id="852" data-bloc-name="Support FAQ - most popular topics" template-custom-id="__assistance__sujets" visible-to="all" refresh-interval="0" start-date="" end-date=""> <div class="TopicAssistance isLight" data-max-desktop="" data-max-mobile=""> <div class="container-lg"> <div class="TopicAssistance-head"> <h2 class="TopicAssistance-title"> Most popular topics </h2> </div> <div class="TopicAssistance-wrapper is3Columns"> <a class="TopicAssistance-item etn-data-layer-event" data-dl_event_category="TopicAssistance" data-dl_event_action="button_click" data-dl_event_label="How to activate your SIM card" href="/en/support/support-sim-card-how-to-activate-your-sim-card.html"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right-strong.svg"></span> How to activate your SIM card </a> <a class="TopicAssistance-item etn-data-layer-event" data-dl_event_category="TopicAssistance" data-dl_event_action="button_click" data-dl_event_label="How do you recover a forgotten pin or puk code" href="/en/support/support-sim-card-how-do-you-recover-a-forgotten-pin-or-puk-code.html"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right-strong.svg"></span> How do you recover a forgotten pin or puk code </a> <a class="TopicAssistance-item etn-data-layer-event" data-dl_event_category="TopicAssistance" data-dl_event_action="button_click" data-dl_event_label="Theft, loss, and repair of your mobile " href="/en/support/theft-or-loss-of-your-mobile.html"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right-strong.svg"></span> Theft, loss, and repair of your mobile </a> <a class="TopicAssistance-item etn-data-layer-event" data-dl_event_category="TopicAssistance" data-dl_event_action="button_click" data-dl_event_label="Top up your prepaid card" href="/en/support/how-do-i-top-up-my-prepaid-card-using-orange-yame.html"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right-strong.svg"></span> Top up your prepaid card </a> <a class="TopicAssistance-item etn-data-layer-event" data-dl_event_category="TopicAssistance" data-dl_event_action="button_click" data-dl_event_label="How do I unlock my mobile" href="/en/support/support-sim-card-how-do-i-unlock-my-mobile.html"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right-strong.svg"></span> How do I unlock my mobile </a> <a class="TopicAssistance-item etn-data-layer-event" data-dl_event_category="TopicAssistance" data-dl_event_action="button_click" data-dl_event_label="How can you check that your SIM card is working correctly" href="/en/support/how-can-you-check-that-your-sim-card-is-working-properly.html"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right-strong.svg"></span> How can you check that your SIM card is working correctly </a> <a class="TopicAssistance-item etn-data-layer-event" data-dl_event_category="TopicAssistance" data-dl_event_action="button_click" data-dl_event_label="How do I check my balances with Orange Yame" href="/en/support/how-do-i-check-my-balances-with-orange-yame.html"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right-strong.svg"></span> How do I check my balances with Orange Yame </a> <a class="TopicAssistance-item etn-data-layer-event" data-dl_event_category="TopicAssistance" data-dl_event_action="button_click" data-dl_event_label="How do I log into the Orange Yame app using mobile connect" href="/en/support/how-do-i-log-into-the-orange-yame-app-using-mobile-connect.html"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right-strong.svg"></span> How do I log into the Orange Yame app using mobile connect </a> <a class="TopicAssistance-item etn-data-layer-event" data-dl_event_category="TopicAssistance" data-dl_event_action="button_click" data-dl_event_label="How can you replace an incompatible SIM card " href="/en/support/support-sim-card-how-can-you-replace-an-incompatible-sim-card.html"> <span data-svg="/botswana_pages/uploads/2/img/icon-angle-right-strong.svg"></span> How can you replace an incompatible SIM card </a> </div> </div> </div> </div> <div class="bloc_div visible_to_all template_custom_id_numendo__essentiel" style="margin-top: 0px; margin-bottom: 0px;" data-bloc-id="854" data-bloc-name="zigzag contact us help faq support" template-custom-id="numendo__essentiel" visible-to="all" refresh-interval="0" start-date="" end-date=""> <div class="Essentiel"> <div class="container-lg"> <h2 class="h2">Contact us</h2> <div class="Essentiel-swiper swiper-container isNotSlider"> <div class="Essentiel-list swiper-wrapper"> <div class="Essentiel-item swiper-slide "> <div class="Essentiel-photo"> <img src="/personal/resources/img/hello.jpg" alt="000-generic.png"> </div> <div class="Essentiel-content"> <p></p> <div class="d2 " style="padding:15px 15px 15px 0px"> <p><strong>Shops customer service:</strong> A complaint can be made in person at any <strong><u><a href="/en/our-stores.html">Orange shop</a></u></strong> or office.</p> <p><strong>Email : <a href="mailto:customerservice@orange.com ">customerservice@orange.com </a></strong></p> <p><strong>Mail:</strong> Private Bag BO 64, Gaborone, Botswana</p> <p><strong>Web: <a href="https://www.orange.co.bw/personal/1/33/report-a-problem-100.html" target="_self">Suggestions / Query / Complaints</a></strong></p> <p><img src="data:image/png;base64,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"><strong> <a href="https://api.whatsapp.com/send?phone=26772333331">WhatsApp:</a> +</strong>26772333331</p> <p><strong><a href="http://www.facebook.com/orangebotswana" target="_blank"><img alt="logo_Facebook" class="lazyload" data-src="/en/1/1471/logo_Facebook.png" src="https://www.orange.co.bw/personal/resources/img/logo_Facebook.png" style="width: 22px; 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