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hairline bordered-header">Pricing for Every Size Business</h2><p>Vision Helpdesk pricing is transparent, affordable with no-hidden cost involved. All products are available in both SaaS and Download / On-Premises License. SaaS Locations available (US / UK / EU / IN).</p><p>The pricing for SaaS is available in monthly and annual recurring cycles. Similarly, the Download (On-premises) license pricing is available in recurring (monthly & annually) and one-time billing too.</p><div class="vc_empty_space" style="height: 32px"><span class="vc_empty_space_inner"></span></div><div class="row "><div class="col-md-12 text-default" ><h2 class="text-center super hairline bordered-header">Help Desk, Satellite Desk & Service Desk Pricing</h2><p>Below is the Vision Helpdesk pricing for Help Desk, Satellite Desk, and Service Desk Software. All products are available in both SaaS and Download / On-Premises License. SaaS Locations available (US / UK / EU / IN)</p><div class="vc_empty_space" style="height: 32px"><span class="vc_empty_space_inner"></span></div></div></div><div class="tabbable center-tabs"><ul class="nav nav-tabs" data-tabs="tabs"><li class=" active in"><a data-toggle="tab" href="#1624880341104-0-9">SaaS Cloud License (US / UK / EU / IN)</a></li><li class=""><a data-toggle="tab" href="#1624880341327-0-2">Download Recurring License</a></li><li class=""><a data-toggle="tab" href="#1624880341595-0-4">Download One-Time License</a></li></ul><div class="tab-content"><div class="tab-pane fade active in" id="1624880341104-0-9"><div class="row five-columns"><div class="col-md-2 text-default" ><div class="pricing-col"><h2 class="pricing-head">Starter Help Desk</h2><div class="pricing-body"><div class="pricing-price"><div class="overlay"><h4> <small>$</small> 12 <small>per agent per month billed annually / $15 per agent billed month to month</small></h4></div></div><ul class="pricing-list"><li>Location:</li><li>USA / UK / EU / IN</li><li>Free support and software updates</li><li>Click compare features below for feature list</li></ul> <a href="https://secure.visionhelpdesk.com/cart.php?a=add&pid=63" class="btn btn-lg btn-primary">Order Now</a></div></div></div><div class="col-md-2 text-default" ><div class="pricing-col pricing-featured"><h2 class="pricing-head">Pro Help Desk</h2><div class="pricing-body"><div class="pricing-price"><div class="overlay"><h4> <small>$</small> 20 <small>per agent per month billed annually / $25 per agent billed month to month</small></h4></div></div><ul class="pricing-list"><li>Location:</li><li>USA / UK / EU / IN</li><li>Free support and software updates</li><li>Click compare features below for feature list</li></ul> <a href="https://secure.visionhelpdesk.com/cart.php?a=add&pid=64" class="btn btn-lg btn-primary">Order Now</a></div></div></div><div class="col-md-2 text-default" ><div class="pricing-col"><h2 class="pricing-head">Satellite Help Desk</h2><div class="pricing-body"><div class="pricing-price"><div class="overlay"><h4> <small>$</small> 24 <small>per agent per month billed annually / $30 per agent billed month to month</small></h4></div></div><ul class="pricing-list"><li>Location:</li><li>USA / UK / EU / IN</li><li>Free support and software updates</li><li>Click compare features below for feature list</li></ul> <a href="https://secure.visionhelpdesk.com/cart.php?a=add&pid=65" class="btn btn-lg btn-primary">Order Now</a></div></div></div><div class="col-md-2 text-default" ><div class="pricing-col"><h2 class="pricing-head">Pro Service Desk</h2><div class="pricing-body"><div class="pricing-price"><div class="overlay"><h4> <small>$</small> 32 <small>per agent per month billed annually / $40 per agent billed month to month</small></h4></div></div><ul class="pricing-list"><li>Location:</li><li>USA / UK / EU / IN</li><li>Free support and software updates</li><li>Click compare features below for feature list</li></ul> <a href="https://secure.visionhelpdesk.com/cart.php?a=add&pid=66" class="btn btn-lg btn-primary">Order Now</a></div></div></div><div class="col-md-2 text-default" ><div class="pricing-col pricing-featured"><h2 class="pricing-head">Ent Service Desk</h2><div class="pricing-body"><div class="pricing-price"><div class="overlay"><h4> <small>$</small> 48 <small>per agent per month billed annually / $60 per agent billed month to month</small></h4></div></div><ul class="pricing-list"><li>Location:</li><li>USA / UK / EU / IN</li><li>Free support and software updates</li><li>Click compare features below for feature list</li></ul> <a href="https://secure.visionhelpdesk.com/cart.php?a=add&pid=67" class="btn btn-lg btn-primary">Order Now</a></div></div></div></div></div><div class="tab-pane fade" id="1624880341327-0-2"><div class="row five-columns"><div class="col-md-2 text-default" ><div class="pricing-col"><h2 class="pricing-head">Starter Help Desk</h2><div class="pricing-body"><div class="pricing-price"><div class="overlay"><h4> <small>$</small> 8 <small>per agent per month billed annually / $10 per agent billed month to month</small></h4></div></div><ul class="pricing-list"><li>Install it on your server</li><li>Free support and software updates</li><li>Click compare features below for feature list</li></ul> <a href="https://secure.visionhelpdesk.com/cart.php?a=add&pid=68" class="btn btn-lg btn-primary">Order Now</a></div></div></div><div class="col-md-2 text-default" ><div class="pricing-col pricing-featured"><h2 class="pricing-head">Pro Help Desk</h2><div class="pricing-body"><div class="pricing-price"><div class="overlay"><h4> <small>$</small> 16 <small>per agent per month billed annually / $20 per agent billed month to month</small></h4></div></div><ul class="pricing-list"><li>Install it on your server</li><li>Free support and software updates</li><li>Click compare features below for feature list</li></ul> <a href="https://secure.visionhelpdesk.com/cart.php?a=add&pid=69" class="btn btn-lg btn-primary">Order Now</a></div></div></div><div class="col-md-2 text-default" ><div class="pricing-col"><h2 class="pricing-head">Satellite Help Desk</h2><div class="pricing-body"><div class="pricing-price"><div class="overlay"><h4> <small>$</small> 20 <small>per agent per month billed annually / $25 per agent billed month to month</small></h4></div></div><ul class="pricing-list"><li>Install on your server</li><li>Free support and software updates</li><li>Click compare features below for feature list</li></ul> <a href="https://secure.visionhelpdesk.com/cart.php?a=add&pid=70" class="btn btn-lg btn-primary">Order Now</a></div></div></div><div class="col-md-2 text-default" ><div class="pricing-col"><h2 class="pricing-head">Pro Service Desk</h2><div class="pricing-body"><div class="pricing-price"><div class="overlay"><h4> <small>$</small> 24 <small>per agent per month billed annually / $30 per agent billed month to month</small></h4></div></div><ul class="pricing-list"><li>Install on your server</li><li>Free support and software updates</li><li>Click compare features below for feature list</li></ul> <a href="https://secure.visionhelpdesk.com/cart.php?a=add&pid=71" class="btn btn-lg btn-primary">Order Now</a></div></div></div><div class="col-md-2 text-default" ><div class="pricing-col pricing-featured"><h2 class="pricing-head">Ent Service Desk</h2><div class="pricing-body"><div class="pricing-price"><div class="overlay"><h4> <small>$</small> 32 <small>per agent per month billed annually / $40 per agent billed month to month</small></h4></div></div><ul class="pricing-list"><li>Install on your server</li><li>Free support and software updates</li><li>Click compare features below for feature list</li></ul> <a href="https://secure.visionhelpdesk.com/cart.php?a=add&pid=72" class="btn btn-lg btn-primary">Order Now</a></div></div></div></div></div><div class="tab-pane fade" id="1624880341595-0-4"><div class="row five-columns"><div class="col-md-2 text-default" ><div class="pricing-col"><h2 class="pricing-head">Starter Help Desk</h2><div class="pricing-body"><div class="pricing-price"><div class="overlay"><h4> <small>$</small> 200 <small>per agent one time fee</small></h4></div></div><ul class="pricing-list"><li>Install on your server</li><li>1 year free support and software updates</li><li>Click compare features below for feature list</li></ul> <a href="https://secure.visionhelpdesk.com/cart.php?a=add&pid=73" class="btn btn-lg btn-primary">Order Now</a></div></div></div><div class="col-md-2 text-default" ><div class="pricing-col pricing-featured"><h2 class="pricing-head">Pro Help Desk</h2><div class="pricing-body"><div class="pricing-price"><div class="overlay"><h4> <small>$</small> 400 <small>per agent one time fee</small></h4></div></div><ul class="pricing-list"><li>Install on your server</li><li>1 year free support and software updates</li><li>Click compare features below for feature list</li></ul> <a href="https://secure.visionhelpdesk.com/cart.php?a=add&pid=74" class="btn btn-lg btn-primary">Order Now</a></div></div></div><div class="col-md-2 text-default" ><div class="pricing-col"><h2 class="pricing-head">Satellite Help Desk</h2><div class="pricing-body"><div class="pricing-price"><div class="overlay"><h4> <small>$</small> 500 <small>per agent one time fee</small></h4></div></div><ul class="pricing-list"><li>Install on your server</li><li>1 year free support and software updates</li><li>Click compare features below for feature list</li></ul> <a href="https://secure.visionhelpdesk.com/cart.php?a=add&pid=75" class="btn btn-lg btn-primary">Order Now</a></div></div></div><div class="col-md-2 text-default" ><div class="pricing-col"><h2 class="pricing-head">Pro Service Desk</h2><div class="pricing-body"><div class="pricing-price"><div class="overlay"><h4> <small>$</small> 600 <small>per agent one time fee</small></h4></div></div><ul class="pricing-list"><li>Install on your server</li><li>1 year free support and software updates</li><li>Click compare features below for feature list</li></ul> <a href="https://secure.visionhelpdesk.com/cart.php?a=add&pid=76" class="btn btn-lg btn-primary">Order Now</a></div></div></div><div class="col-md-2 text-default" ><div class="pricing-col pricing-featured"><h2 class="pricing-head">Ent Service Desk</h2><div class="pricing-body"><div class="pricing-price"><div class="overlay"><h4> <small>$</small> 800 <small>per agent one time fee</small></h4></div></div><ul class="pricing-list"><li>Install on your server</li><li>1 year free support and software updates</li><li>Click compare features below for feature list</li></ul> <a href="https://secure.visionhelpdesk.com/cart.php?a=add&pid=77" class="btn btn-lg btn-primary">Order Now</a></div></div></div></div></div></div></div></div></div></div></section><section class="section swatch-blue-white section-tiny has-bottom has-top " ><div 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class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-center" ><a href="https://www.visionhelpdesk.com/compare-features" class="btn btn-link btn-lg " target="_self">Compare Help Desk / Satellite Help Desk / Service Desk Features & Plans</a></div></div></div><div class="decor-bottom"><svg class="decor hidden-xs hidden-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0 L2 40 L4 0 L6 40 L8 0 L10 40 L12 0 L14 40 L16 0 L18 40 L20 0 L22 40 L24 0 L26 40 L28 0 L30 40 L32 0 L34 40 L36 0 L38 40 L40 0 L42 40 L44 0 L46 40 L48 0 L50 40 L52 0 L54 40 56 0 L58 40 L60 0 L62 40 L64 0 L66 40 L68 0 L70 40 L72 0 L74 40 L76 0 L78 40 L80 0 L82 40 L84 0 L86 40 L88 0 L90 40 L92 0 L94 40 L96 0 L98 40 L100 0 " stroke-width="0"></path> </svg> <svg class="decor visible-xs visible-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0 L5 40 L10 0 L15 40 L20 0 L25 40 L30 0 L35 40 L40 0 L45 40 L50 0 L55 40 L60 0 L65 40 L70 0 L75 40 L80 0 L85 40 L90 0 L95 40 L100 0" troke-width="0"></path> </svg></div></section><section class="section swatch-white-red section-short " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-center" ><h2 class="text-center super hairline bordered-header">Live Chat Software Pricing</h2><p>Available in both SaaS and Download / On-Premises License. SaaS Locations available (US / UK / EU / IN)</p><div class="vc_empty_space" style="height: 32px"><span class="vc_empty_space_inner"></span></div><div class="row "><div class="col-md-4 text-center" ><div class="pricing-col"><h2 class="pricing-head">SaaS Recurring License</h2><div class="pricing-body"><div class="pricing-price"><div class="overlay"><h4> <small>$</small> 20 <small>per agent per month billed annually / $25 per agent billed month to month</small></h4></div></div><ul class="pricing-list"><li>Location:</li><li>USA / UK / EU / IN</li><li>Free support and software updates</li><li>Click on the Live Chat features link below to check feature list</li></ul> <a href="https://secure.visionhelpdesk.com/cart.php?a=add&pid=78" class="btn btn-lg btn-primary">Order Now</a></div></div></div><div class="col-md-4 text-center" ><div class="pricing-col"><h2 class="pricing-head">Download Recurring License</h2><div class="pricing-body"><div class="pricing-price"><div class="overlay"><h4> <small>$</small> 16 <small>per agent per month billed annually / $20 per agent billed month to month</small></h4></div></div><ul class="pricing-list"><li>Location:</li><li>Install on your server</li><li>Free support and software updates</li><li>Click on the Live Chat features link below to check feature list</li></ul> <a href="https://secure.visionhelpdesk.com/cart.php?a=add&pid=79" class="btn btn-lg btn-primary">Order Now</a></div></div></div><div class="col-md-4 text-center" ><div class="pricing-col"><h2 class="pricing-head">Download One Time License</h2><div class="pricing-body"><div class="pricing-price"><div class="overlay"><h4> <small>$</small> 400 <small>per agent one time fee</small></h4></div></div><ul class="pricing-list"><li>Location:</li><li>Install on your server</li><li>1 Year Free support and software updates</li><li>Click on the Live Chat features link below to check feature list</li></ul> <a href="https://secure.visionhelpdesk.com/cart.php?a=add&pid=80" class="btn btn-lg btn-primary">Order Now</a></div></div></div></div></div></div></div></section><section class="section swatch-red-white section-tiny has-bottom has-top " ><div class="decor-top"><svg class="decor hidden-xs hidden-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 100 L2 60 L4 100 L6 60 L8 100 L10 60 L12 100 L14 60 L16 100 L18 60 L20 100 L22 60 L24 100 L26 60 L28 100 L30 60 L32 100 L34 60 L36 100 L38 60 L40 100 L42 60 L44 100 L46 60 L48 100 L50 60 L52 100 L54 60 L56 100 L58 60 L60 100 L62 60 L64 100 L66 60 L68 100 L70 60 L72 100 L74 60 L76 100 L78 60 L80 100 L82 60 L84 100 L86 60 L88 100 L90 60 L92 100 L94 60 L96 100 L98 60 L100 100 Z" stroke-width="0"></path> </svg> <svg class="decor visible-xs visible-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 100 L5 60 L10 100 L5 60 L10 100 L15 60 L20 100 L25 60 L30 100 L35 60 L40 100 L45 60 L50 100 L55 60 L60 100 L65 60 L70 100 L75 60 L80 100 L85 60 L90 100 L95 60 L100 100" stroke-width="0"></path> </svg></div><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-center" ><a href="https://www.visionhelpdesk.com/products/live-chat-software" class="btn btn-link btn-lg " target="_self">Live Chat Software Features</a></div></div></div><div class="decor-bottom"><svg class="decor hidden-xs hidden-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0 L2 40 L4 0 L6 40 L8 0 L10 40 L12 0 L14 40 L16 0 L18 40 L20 0 L22 40 L24 0 L26 40 L28 0 L30 40 L32 0 L34 40 L36 0 L38 40 L40 0 L42 40 L44 0 L46 40 L48 0 L50 40 L52 0 L54 40 56 0 L58 40 L60 0 L62 40 L64 0 L66 40 L68 0 L70 40 L72 0 L74 40 L76 0 L78 40 L80 0 L82 40 L84 0 L86 40 L88 0 L90 40 L92 0 L94 40 L96 0 L98 40 L100 0 " stroke-width="0"></path> </svg> <svg class="decor visible-xs visible-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0 L5 40 L10 0 L15 40 L20 0 L25 40 L30 0 L35 40 L40 0 L45 40 L50 0 L55 40 L60 0 L65 40 L70 0 L75 40 L80 0 L85 40 L90 0 L95 40 L100 0" troke-width="0"></path> </svg></div></section><section class="section swatch-white-red section-short " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-center os-animation" data-os-animation="bounceInDown" data-os-animation-delay="0.1s"><h2 class="text-center super hairline bordered-header">Signup For Free Trial or Book A Demo</h2><p>try our 30 days no-obligation customer service tools free trial</p></div></div></div></section><section class="section swatch-white-red section-tiny " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-4 text-right" ><a href="https://www.visionhelpdesk.com/features" class="btn btn-info btn-lg " target="_self">Take A Tour</a></div><div class="col-md-4 text-center" ><a href="https://bit.ly/2rtjFg4" class="btn btn-success btn-lg " target="_self">Book A Demo</a></div><div class="col-md-4 text-left" ><a href="../../free-trial" class="btn btn-danger btn-lg " target="_self">Free Trial</a></div></div></div></section><section class="section swatch-white-red section-short " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-default" ><h2 class="text-center super hairline bordered-header">Frequently Asked Questions</h2><div class="panel-group " id="accordion_67467ec213d8c"><div class="panel panel-default"><div class="panel-heading"><a class="accordion-toggle collapsed" data-parent="#accordion_67467ec213d8c" data-toggle="collapse" href="#group67467ec213d9d">What is Satellite Help Desk?</a></div><div class="panel-collapse collapse" id="group67467ec213d9d"><div class="panel-body"><p><p style="text-align: justify;"><a href="https://www.visionhelpdesk.com/products/satellite-help-desk">Satellite Help Desk</a> allows you to manage support for multiple companies / brands / websites at one place by linking separate branded help desks to a central help desk.</p></p></div></div></div><div class="panel panel-default"><div class="panel-heading"><a class="accordion-toggle collapsed" data-parent="#accordion_67467ec213d8c" data-toggle="collapse" href="#group67467ec213df3">What is difference between SaaS and Download license?</a></div><div class="panel-collapse collapse in" id="group67467ec213df3"><div class="panel-body"><p><p style="text-align: justify;"><strong>SaaS License</strong> – Hosting Vision Helpdesk on our AWS Cloud Servers. You don’t have to download any setup file or install application on your server. Everything remains on our servers and you pay for service.</p><p style="text-align: justify;"><strong>Download License</strong> – Hosting Vision Helpdesk on your server. You require PHP, MySql and IonCube Loader installed on your Windows or Linux server.</p></p></div></div></div><div class="panel panel-default"><div class="panel-heading"><a class="accordion-toggle collapsed" data-parent="#accordion_67467ec213d8c" data-toggle="collapse" href="#group67467ec213e26">Can we use own domain url for SaaS License?</a></div><div class="panel-collapse collapse" id="group67467ec213e26"><div class="panel-body"><p><p style="text-align: justify;">Yes, you can use your website domain url for SaaS License. e.g. support.xyz.com instead of xyz.visionhelpdesk.com</p></p></div></div></div><div class="panel panel-default"><div class="panel-heading"><a class="accordion-toggle collapsed" data-parent="#accordion_67467ec213d8c" data-toggle="collapse" href="#group67467ec213e4c">Can we switch to Download License from SaaS License?</a></div><div class="panel-collapse collapse" id="group67467ec213e4c"><div class="panel-body"><p><p style="text-align: justify;">Yes absolutely, you can purchase download license and we can help you migrate your data to your server.</p></p></div></div></div><div class="panel panel-default"><div class="panel-heading"><a class="accordion-toggle collapsed" data-parent="#accordion_67467ec213d8c" data-toggle="collapse" href="#group67467ec213e70">Technical Support and Software Updates</a></div><div class="panel-collapse collapse" id="group67467ec213e70"><div class="panel-body"><p><p style="text-align: justify;">SaaS and Download recurring billing plan comes with free support and software updates till the time your license is active.</p><p style="text-align: justify;">Download license one-time purchase plan comes with free technical support and software updates for 1 Year (first year of purchase). After 1 year you need to purchase support and software updates annually in order to get new software upgrades and software related support.</p><p style="text-align: justify;">Support and Software updates 1-year renewal cost is 20% of your total license cost. It includes new version upgrades, bug fixes and technical support.</p></p></div></div></div><div class="panel panel-default"><div class="panel-heading"><a class="accordion-toggle collapsed" data-parent="#accordion_67467ec213d8c" data-toggle="collapse" href="#group67467ec213e9d">Is Vision Helpdesk SaaS Service Secure?</a></div><div class="panel-collapse collapse" id="group67467ec213e9d"><div class="panel-body"><p><p>Yes, Vision Helpdesk SaaS Services are available on AWS cloud servers – AWS is certified with several international compliance for data security.</p><p>Also, Vision Helpdesk is <a href="https://www.visionhelpdesk.com/security">ISO 27001:2013</a> & follows <a href="https://www.visionhelpdesk.com/gdpr">GDPR & EU Data Protection</a> standards.</p><p>For more details check our <a href="https://www.visionhelpdesk.com/security">Security</a> page.</p></p></div></div></div><div class="panel panel-default"><div class="panel-heading"><a class="accordion-toggle collapsed" data-parent="#accordion_67467ec213d8c" data-toggle="collapse" href="#group67467ec213eca">Is Vision Helpdesk ISO 27001:2013 Certified & Follow GDPR & EU Data Protection Standards?</a></div><div class="panel-collapse collapse" id="group67467ec213eca"><div class="panel-body"><p><p>Yes, Vision Helpdesk is <a href="https://www.visionhelpdesk.com/security">ISO 27001:2013</a> & follows <a href="https://www.visionhelpdesk.com/gdpr">GDPR & EU Data Protection</a> standards.</p></p></div></div></div></div></div></div></div></section> <span class="hide"><span class="author vcard"><span class="fn">Vision Helpdesk</span></span><span class="entry-title">Pricing</span><time class="entry-date updated" datetime="2018-04-12T14:46:21+00:00">04.12.2018</time></span></article><footer id="footer" role="contentinfo"><section class="section swatch-black-white section-normal has-top"><div class="decor-top"><svg class="decor hidden-xs hidden-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 100 L2 60 L4 100 L6 60 L8 100 L10 60 L12 100 L14 60 L16 100 L18 60 L20 100 L22 60 L24 100 L26 60 L28 100 L30 60 L32 100 L34 60 L36 100 L38 60 L40 100 L42 60 L44 100 L46 60 L48 100 L50 60 L52 100 L54 60 L56 100 L58 60 L60 100 L62 60 L64 100 L66 60 L68 100 L70 60 L72 100 L74 60 L76 100 L78 60 L80 100 L82 60 L84 100 L86 60 L88 100 L90 60 L92 100 L94 60 L96 100 L98 60 L100 100 Z" stroke-width="0"></path> </svg> <svg class="decor visible-xs visible-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 100 L5 60 L10 100 L5 60 L10 100 L15 60 L20 100 L25 60 L30 100 L35 60 L40 100 L45 60 L50 100 L55 60 L60 100 L65 60 L70 100 L75 60 L80 100 L85 60 L90 100 L95 60 L100 100" stroke-width="0"></path> </svg></div><div class="container"><div class="row"><div class="col-md-3"><div id="nav_menu-2" class="sidebar-widget widget_nav_menu"><h3 class="sidebar-header">Terms & Policies</h3><div class="menu-vision-helpdesk-policies-container"><ul id="menu-vision-helpdesk-policies" class="menu"><li id="menu-item-6586" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6586"><a href="https://www.visionhelpdesk.com/privacy-policy">Privacy Policy</a></li><li id="menu-item-6580" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6580"><a href="https://www.visionhelpdesk.com/cookies-policy">Cookies Policy</a></li><li id="menu-item-6581" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6581"><a href="https://www.visionhelpdesk.com/support-policy">Support Policy</a></li><li id="menu-item-6582" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6582"><a href="https://www.visionhelpdesk.com/data-hosting-policy">Data Hosting Policy</a></li><li id="menu-item-6584" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6584"><a href="https://www.visionhelpdesk.com/data-deletion-policy">Data Deletion Policy</a></li><li id="menu-item-6585" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6585"><a href="https://www.visionhelpdesk.com/data-backup-policy">Data Backup Policy</a></li><li id="menu-item-6589" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-6589"><a href="https://www.visionhelpdesk.com/company">Company</a><ul class="sub-menu"><li id="menu-item-6590" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6590"><a href="https://www.visionhelpdesk.com/blog">Blog</a></li><li id="menu-item-6588" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6588"><a href="https://www.visionhelpdesk.com/customers">Customers</a></li><li id="menu-item-8264" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8264"><a href="https://www.visionhelpdesk.com/partners">Partners</a></li><li id="menu-item-6594" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6594"><a href="https://www.visionhelpdesk.com/security">Security & ISO 27001:2013</a></li><li id="menu-item-6889" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6889"><a href="https://www.visionhelpdesk.com/pinkverify-certified">PinkVERIFY™ Certified</a></li></ul></li><li id="menu-item-6587" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6587"><a href="https://www.visionhelpdesk.com/terms-and-conditions">EULA & Terms of Services</a></li><li id="menu-item-6583" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6583"><a href="https://www.visionhelpdesk.com/gdpr">GDPR & EU Data Protection</a></li></ul></div></div></div><div class="col-md-3"><div id="nav_menu-4" class="sidebar-widget widget_nav_menu"><h3 class="sidebar-header">Top Help Desk Features</h3><div class="menu-top-help-desk-features-container"><ul id="menu-top-help-desk-features" class="menu"><li id="menu-item-1733" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1733"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-ticketing">Ticketing Help Desk</a></li><li id="menu-item-1726" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1726"><a href="https://www.visionhelpdesk.com/help-desk-features/multi-channel-help-desk">Multi Channel Help Desk</a></li><li id="menu-item-1735" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1735"><a href="https://www.visionhelpdesk.com/help-desk-features/blabby">Blabby – Staff Collaboration</a></li><li id="menu-item-1734" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1734"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-ticket-billing">Help Desk Ticket Billing</a></li><li id="menu-item-1722" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1722"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-gamification">Help Desk Gamification</a></li><li id="menu-item-1732" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1732"><a href="https://www.visionhelpdesk.com/help-desk-features/task-management">Task Management</a></li><li id="menu-item-1729" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1729"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-knowledge-base">Knowledgebase & Forums</a></li><li id="menu-item-1723" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1723"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-automation">Help Desk Automation</a></li><li id="menu-item-1731" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1731"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-sla-management">SLA Rules and Ticket Escalation</a></li><li id="menu-item-1725" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1725"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-time-tracking">Help Desk Time Tracking</a></li><li id="menu-item-1727" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1727"><a href="https://www.visionhelpdesk.com/help-desk-features/multi-language-help-desk">Multi Language Help Desk</a></li><li id="menu-item-1721" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1721"><a href="https://www.visionhelpdesk.com/help-desk-features/customer-support-survey">Customer Support Survey</a></li><li id="menu-item-1730" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1730"><a href="https://www.visionhelpdesk.com/help-desk-features/self-service-customer-portal">Self Service Customer Portal</a></li><li id="menu-item-1728" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1728"><a href="https://www.visionhelpdesk.com/help-desk-features/secure-help-desk">Secure Help Desk</a></li><li id="menu-item-1724" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1724"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-reports-analytics">Help Desk Reporting</a></li><li id="menu-item-1737" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1737"><a href="https://www.visionhelpdesk.com/apps">Apps and Integrations</a></li></ul></div></div></div><div class="col-md-3"><div id="nav_menu-7" class="sidebar-widget widget_nav_menu"><h3 class="sidebar-header">Top Service Desk Features</h3><div class="menu-service-desk-features-container"><ul id="menu-service-desk-features" class="menu"><li id="menu-item-1707" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1707"><a href="https://www.visionhelpdesk.com/service-desk-features/asset-management">IT Asset Management</a></li><li id="menu-item-1706" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1706"><a href="https://www.visionhelpdesk.com/service-desk-features/incident-management">Incident Management</a></li><li id="menu-item-1705" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1705"><a href="https://www.visionhelpdesk.com/service-desk-features/problem-management">Problem Management</a></li><li id="menu-item-1704" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1704"><a href="https://www.visionhelpdesk.com/service-desk-features/change-management">Change Management</a></li><li id="menu-item-1703" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1703"><a href="https://www.visionhelpdesk.com/service-desk-features/release-management">Release Management</a></li><li id="menu-item-1702" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1702"><a 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class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/the-benefits-of-it-customer-service-software.html" title="The Benefits of IT Customer Service Software">The Benefits of IT Customer Service Software</a> <small> 09 July 2024 </small></li><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/simplify-client-support-processes-with-vision-helpdesks-customer-support-tools.html" title="Simplify Client Support Processes with Vision Helpdesk’s Customer Support Tools">Simplify Client Support Processes with Vision Helpdesk’s Customer Support Tools</a> <small> 17 June 2024 </small></li><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/comparing-zendesk-vs-freshdesk-vs-vision-helpdesk.html" title="Comparing Zendesk vs. Freshdesk vs. Vision Helpdesk">Comparing Zendesk vs. Freshdesk vs. Vision Helpdesk</a> <small> 05 April 2024 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