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href="/online-banking/mobile-and-online-banking-features/mobile-check-deposit/">Mobile Check Deposit</a></li><li class="navigation__item js-navigation-item-small"><a id="header-online-banking-send-receive-money" href="/online-banking/mobile-and-online-banking-features/send-receive-money/">Send & Receive Money with Zelle®</a></li><li class="navigation__item js-navigation-item-small"><a id="header-online-banking-trasnfer-between-accounts" href="/online-banking/mobile-and-online-banking-features/money-transfer/">Transfer Between Accounts</a></li><li class="navigation__item js-navigation-item-small"><a id="header-online-banking-bill-pay" href="/online-banking/mobile-and-online-banking-features/bill-pay/">Bill Pay</a></li></ul></div></div></div><div class="column medium-3 navigation__column"><div class="js-nav-section-container"><span class="navigation__title show-for-medium-up"><span data-font="cnx-bold">Mobile & Online Resources</span> </span><a href="javascript:void(0);" 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Address"},"input":{"format":"email","attrs":{"id":"emailAddressField","name":"emailAddressField","data-error-msg":"Please provide a valid email address"}},"validationRules":{"change":{"email":{"parameters":[]}}}},"jcr":"copy/global/en/get-app-modal/global-getappmodal.json"}}' data-init="globalGetappmodalModule" data-module-parameters='{"bypassInterstitalDesktop":false}' class="global-getappmodal-module-class-v-15-2-0 global-getappmodal-module spa-module-init"><div id="globalGetAppModalContent" class="hide" data-options='{"type":"modal"}' data-modal-close-txt='{"default": "close Modal: Get the Mobile Banking app", "device": "close Modal: Get the mobile banking app"}'><div id="modal-title-get-app" class="row"><div class="column small-12"><h4 class="title" data-font="cnx-regular">Get the Mobile Banking app</h4></div></div><div class="content"><form id="getAppDeviceForm" name="getAppDeviceForm" autocomplete="off" novalidate><div class="row spa-input-btn-group"><div class="column small-12 medium-6"><div class="spa-input spa-input-box spa-dropdown spa-input--sparta2"><label class="spa-input-label" for="getAppDeviceSelect">Select Your Device<span class="spa-input-label--asterisk"> *</span><span class="ada-hidden"></span></label><select id="getAppDeviceSelect" name="getAppDeviceSelect" noemptyoption="true" class="spa-input-select" value="" data-val="" required aria-required="true" aria-describedby="getAppDeviceSelect_errorMessage "><option value="iphone-get-app">iPhone</option><option value="ipad-get-app">iPad</option><option value="android-get-app">Android</option><option value="other-get-app">Other</option></select><p class="spa-input-hint" id="getAppDeviceSelect-hint-text"></p><div class="spa-input-error-message spa-icon--error" id="getAppDeviceSelect_errorMessage" aria-hidden="true"></div></div></div><div class="column small-12 medium-6 form-action spa-input-btn-column"><button class="spa-btn spa-btn--medium spa-btn--primary" id="appChoiceSubmit" role="button" type="submit">Go</button></div></div></form><section id="iphone-get-app"><div class="row"><div class="column"><h5 data-font="cnx-regular">Get it on the App Store</h5><a href="https://itunes.apple.com/us/app/bank-america-mobile-banking/id284847138?mt=8'" class="app-store-download-link" id="appStoreDownloadLinkiPhone"><img class="app-store-image" src="https://www1.bac-assets.com/online-banking/spa-assets/images/assets-images-global-get-app-modal-Download_on_the_App_Store_Badge_US-UK_RGB_blk_092917-CSXd8fd3663.svg" alt="Download the Bank of America App" role="img"></a><p class="disclaimer">Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.</p><h5 data-font="cnx-regular">Or we can text a download link directly to your phone</h5></div></div><form name="getAppDeviceForm" autocomplete="off" novalidate><div class="row spa-input-btn-group"><div class="column small-12 medium-6"><div class="spa-input spa-input-box spa-input--sparta2"><label class="spa-input-label" for="phoneNumberFieldiPhone">Phone Number<span class="spa-input-label--asterisk"> *</span> <span class="ada-hidden">In 999-999-9999 Format</span></label><input type="text" aria-describedby="phoneNumberFieldiPhone_errorMessage phoneNumberFieldiPhone-hint-text" data-mobile-input-type="text" data-default-input-type="text" data-android-input-type="text" data-mobile-pattern="" data-default-pattern="" data-sparta-input-format="phone" autocomplete="off" autocorrect="off" data-sparta-input-mask='{"greedy":true,"placeholder":"_","clearMaskOnLostFocus":true,"showMaskOnHover":false,"showMaskOnFocus":true,"keepStatic":true,"jitMasking":false,"showTooltip":false,"inputEventOnly":true,"alias":"phone","mask":"999-999-9999"}' class="js-phoneNumberField spa-input-text" data-gis-mask="false" id="phoneNumberFieldiPhone" name="phoneNumberField" data-validation-rules='{"change":{"phone":{"parameters":["us"]}}}' required aria-required="true"><p id="phoneNumberFieldiPhone-hint-text" class="spa-input-hint"></p><div class="spa-input-error-message spa-icon--error" id="phoneNumberFieldiPhone_errorMessage" aria-hidden="true"></div></div></div><div class="column small-12 medium-6 form-action spa-input-btn-column"><button class="spa-btn spa-btn--primary spa-btn--medium choice-submit" data-action-type="sms" data-device-type="iPhone" type="submit" id="sendToDeviceBtniPhone">Send <span class="spin"></span></button></div></div><div class="row hide validation-error"><div class="column small-12">Please enter a valid 10-digit phone number</div></div></form><div class="row"><div class="column"><p class="disclaimer contact-section">By providing your mobile number you are consenting to receive a text message. Text message fees may apply from your carrier. Text messages may be transmitted automatically.</p></div></div><div class="row"><div class="column small-collapse"><p class="disclaimer trademark-disclosure">Apple, the Apple logo, iPhone, iPad, Apple Watch and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.</p></div></div></section><section id="ipad-get-app"><div class="row"><div class="column"><h5 data-font="cnx-regular">Get it on the App Store</h5><a href="https://itunes.apple.com/us/app/bank-of-america-mobile-banking/id284847138?mt=8" class="app-store-download-link" id="appStoreDownloadLinkiPad"><img class="app-store-image" src="https://www1.bac-assets.com/online-banking/spa-assets/images/assets-images-global-get-app-modal-Download_on_the_App_Store_Badge_US-UK_RGB_blk_092917-CSXd8fd3663.svg" alt="Download the Bank of America App" role="img"></a><p class="disclaimer">Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.</p><h5 data-font="cnx-regular">Or we can send you a link by email</h5></div></div><form name="getAppDeviceForm" autocomplete="off" novalidate><div class="row spa-input-btn-group"><div class="column small-12 medium-8"><div class="spa-input spa-input-box spa-input--sparta2"><label class="spa-input-label" for="emailAddressField">Email Address<span class="spa-input-label--asterisk"> *</span> <span class="ada-hidden"></span></label><input type="email" aria-describedby="emailAddressField_errorMessage emailAddressField-hint-text" data-mobile-input-type="email" data-default-input-type="email" data-android-input-type="email" data-mobile-pattern="" data-default-pattern="" data-sparta-input-format="email" autocorrect="off" autocapitalize="off" autocomplete="email" class="spa-input-text" data-gis-mask="false" id="emailAddressField" name="emailAddressField" data-error-msg="Please provide a valid email address" data-sparta-input-mask='{"greedy":true,"placeholder":"","clearMaskOnLostFocus":true,"showMaskOnHover":false,"showMaskOnFocus":true,"keepStatic":true,"jitMasking":true,"showTooltip":false,"inputEventOnly":true}' data-validation-rules='{"change":{"email":{"parameters":[]}}}' required aria-required="true"><p id="emailAddressField-hint-text" class="spa-input-hint"></p><div class="spa-input-error-message spa-icon--error" id="emailAddressField_errorMessage" aria-hidden="true"></div></div></div><div class="column small-12 medium-4 form-action spa-input-btn-column"><button class="spa-btn spa-btn--primary spa-btn--medium choice-submit" data-action-type="email" data-device-type="iPad" type="submit" id="sendToDeviceBtniPad">Send <span class="spin"></span></button></div></div><div class="row hide validation-error"><div class="column small-12">Please enter a valid email address</div></div></form><div class="row"><div class="column small-collapse"><p class="disclaimer trademark-disclosure">Apple, the Apple logo, iPhone, iPad, Apple Watch and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.</p></div></div></section><section id="android-get-app"><div class="row"><div class="column"><h5 data-font="cnx-regular">Get it on Google Play</h5><a href="https://play.google.com/store/apps/details?id=com.infonow.bofa" class="app-store-download-link" id="appStoreDownloadLinkAndroid"><img class="app-store-image" src="https://www1.bac-assets.com/online-banking/spa-assets/images/assets-images-global-get-app-modal-google-play-badge-CSX89f9024.svg" alt="Download the Bank of America App" role="img"></a><p class="disclaimer">Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.</p><h5 data-font="cnx-regular">Or we can text a download link directly to your phone</h5></div></div><form name="getAppDeviceForm" autocomplete="off" novalidate><div class="row spa-input-btn-group"><div class="column small-12 medium-6"><div class="spa-input spa-input-box spa-input--sparta2"><label class="spa-input-label" for="phoneNumberFieldAndroid">Phone Number<span class="spa-input-label--asterisk"> *</span> <span class="ada-hidden">In 999-999-9999 Format</span></label><input type="text" aria-describedby="phoneNumberFieldAndroid_errorMessage phoneNumberFieldAndroid-hint-text" data-mobile-input-type="text" data-default-input-type="text" data-android-input-type="text" data-mobile-pattern="" data-default-pattern="" data-sparta-input-format="phone" autocomplete="off" autocorrect="off" data-sparta-input-mask='{"greedy":true,"placeholder":"_","clearMaskOnLostFocus":true,"showMaskOnHover":false,"showMaskOnFocus":true,"keepStatic":true,"jitMasking":false,"showTooltip":false,"inputEventOnly":true,"alias":"phone","mask":"999-999-9999"}' class="js-phoneNumberField spa-input-text" data-gis-mask="false" id="phoneNumberFieldAndroid" name="phoneNumberField" data-validation-rules='{"change":{"phone":{"parameters":["us"]}}}' required aria-required="true"><p id="phoneNumberFieldAndroid-hint-text" class="spa-input-hint"></p><div class="spa-input-error-message spa-icon--error" id="phoneNumberFieldAndroid_errorMessage" aria-hidden="true"></div></div></div><div class="column small-12 medium-6 form-action spa-input-btn-column"><button class="spa-btn spa-btn--primary spa-btn--medium choice-submit" data-action-type="sms" data-device-type="Android" type="submit" id="sendToDeviceBtnAndroid">Send <span class="spin"></span></button></div></div><div class="row hide validation-error"><div class="column small-12">Please enter a phone number</div></div></form><div class="row"><div class="column"><p class="disclaimer contact-section">By providing your mobile number you are consenting to receive a text message. Text message fees may apply from your carrier. Text messages may be transmitted automatically.</p></div></div><div class="row"><div class="column small-collapse"><p class="disclaimer trademark-disclosure">Android is a trademark of Google Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd.</p></div></div></section><section id="other-get-app"><div class="row"><div class="column"><h5 data-font="cnx-regular">Our mobile app isn't available for all devices</h5><p class="disclaimer">If you don't see an app for your device, you may still be able to access our mobile website by typing bankofamerica.com in your mobile web browser.</p><a href="/online-banking/iphone-banking-app.go">Learn more about mobile banking options and supported devices</a></div></div></section><section id="interstitial" class="row"><div id="modalContentInt" class="column"><h3 data-font="cnx-regular">Get the mobile banking app</h3><div class="content"><p>Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their polices.</p><p class="spa-btn-group"><a class="spa-btn spa-btn--small spa-btn--primary" id="continue-link">Continue </a><button type="button" class="spa-btn spa-btn--small spa-btn--secondary confirm-action-complete">Go back to Bank of America</button></p></div></div></section><section id="sendToDeviceSuccess" class="with-bottom-padding"><h4 class="title" data-font="cnx-regular">We've sent you a download link</h4><div class="content with-icon success-icon"><p class="emailAction hide">We sent an email with the download link to <span class="destination"></span></p><p class="textAction hide">We sent a text message with the download link to <span class="destination"></span></p></div><div class="primary-action"><button type="button" class="spa-btn spa-btn--small spa-btn--primary confirm-action-complete">OK</button></div></section><section id="sendToDeviceError" class="with-bottom-padding"><div class="row"><div class="column"><h4 class="title" data-font="cnx-regular">We couldn't send the link</h4><div class="content with-icon error-icon">We're sorry we weren't able to send you the download link. Please try again, or use your mobile device to get the app from its app store.</div><div class="primary-action"><button type="button" class="spa-btn spa-btn--small spa-btn--primary confirm-action-complete">OK</button></div></div></div></section></div></div></div></div></div></section><section class="small-centered section-body"><div class="row small-collapse medium-collapse large-collapse"><div class="large-12 columns"><div id="serviceAgreementTableModule" data-component="module" data-module="service-agreement-table-module" data-module-container="3.1.4" data-version="2.1.0" data-sparta-load="primary" data-module-ref="online-banking/service-agreement-table-module" data-options="{}" data-init="serviceAgreementTableModule" data-module-parameters="{}" class="service-agreement-table-module-class-v-2-1-0 service-agreement-table-module spa-module-init"><div class="small-10 medium-10 large-10 title"><div class="columns small-12 medium-10 hero"><div class="row"><h2 class="main-heading">Children's Privacy Policy</h2></div><div class="divider--horizontal"></div><div class="row"><p class="effective">LAST UPDATED: June 25, 2024</p></div></div></div><div id="videoModule" data-component="module" data-module="video-module" data-module-container="3.1.4" data-version="1.0.0" data-sparta-load="primary" data-module-ref="online-banking/video-module" data-options="{}" data-init="VideoModule" data-module-parameters='{"containerId":"childrensSafetyVideo"}' class="video-module-class-v-1-0-0 video-module spa-module-init"><div><div class="video-text-div"></div><div class="video-div"><div id="spaCinema_childrensSafetyVideo" class="spa-cinema" data-options="{"autoEmbed":true,"autoStage":true,"accountId":4699762,"playerID":52359122,"environmentHost":"https://cdnapisec.kaltura.com","videoId":"1_uzdgo2au","hasPoster":false}" tabindex="-1" aria-describedby="spaCinema_childrensSafetyVideoTitle spaCinema_childrensSafetyVideoDescription"><div class="spa-cinema-head"><div id="spaCinemaStatus" class="spa-cinema-status ada-hidden" role="status"></div></div><div class="spa-cinema-body"><div id="spaCinema_childrensSafetyVideo_player" class="spa-cinema-video-container"></div></div><div class="spa-cinema-foot"><div id="spaCinema_childrensSafetyVideo_transcript" class="spa-cinema-video-transcript spa-cinema-metadata--link-transcript"><button class="spa-btn spa-cinema-video-transcript-trigger spa-btn--link" id="spaCinema_childrensSafetyVideo_transcript-button" aria-expanded="false" aria-controls="spaCinema_childrensSafetyVideo_transcript-content" type="button"><i id="spaCinema_childrensSafetyVideo_transcript-icon" class="spa-icon spa-icon--helper spa-icon--textPos-left spa-icon spa-icon--helper--caretRight"><svg xmlns="http://www.w3.org/2000/svg" width="24px" height="24px" role="img" viewBox="0 0 24 24" aria-hidden="true"><path d="M8.70149841,20 L7.29,18.5791119 L13.8769926,11.9949969 L7.29,5.4108818 L8.70149841,4 L16.71,11.9949969 C16.71,11.9949969 14.0404995,14.6633312 8.70149841,20 Z"></path></svg> </i>View transcript</button><div id="spaCinema_childrensSafetyVideo_transcript-content" class="spa-cinema-video-transcript-content spa-cinema-metadata--transcript"><p>[Music in background throughout.]</p><p>[Bank of America<sup>庐</sup> logo shown periodically throughout video.]</p><p><b>On screen copy:</b><br>Bank of America's Children's Safety Rules</p><p>Hey kids. This video is all about Bank of America's children's safety rules to help those 12 and younger. For children 13 and older, your online access may include additional features, so we suggest reading our Children's Privacy Policy on our website to learn more.</p><p>Here we'll explain special rules we follow to keep your information safe when using a Bank of America account.</p><p>Let's break this down into three parts.</p><p>1. Who can use the account</p><p>2. Information we get from you or your parent</p><p>3. What the bank can see when you use the account</p><p>Let's start with #1 — who can use the account.</p><p>You use this account with your parent. We do this because it allows you to learn about spending and saving money - with their help.</p><p>This means they can see everything you do on the account, including how you spend the money.</p><p>Parents can also set up alerts that tell them if you use your card to buy something and control how much money you spend or where you spend it.</p><p>Your parent can choose how we talk with you, as well as tell us to remove information about you from our computers.</p><p><b>On screen copy:</b><br>Less than 13</p><p>If you are younger than 13, there is a law that helps protect you called the Children's Online Privacy Protection Act. This law lets parents do more with the account such as allowing us to use the information you give us.</p><p>Let's move onto #2 on our list, information we get from you or your parent.</p><p>It's important to know that when you use the bank account or visit our website, we may ask for some things that are unique to just you, such as your name, birthday and even where you live — the types of things you would never tell a stranger.</p><p>We need this kind of information about you so you can use the bank account and so we can talk with you or your parent about the account. We'll only ask you for it if we need it, and we won't share it unless we have to. Your parent may have already given us some of this information so don't worry if you don't know all of the answers.</p><p>This brings us to #3, what the bank can see when you use the account.</p><p>Our computers gather information about how you use the account such as things you buy or where you bought something.</p><p>They can also see things like your phone number or the number on your card.</p><p>When you visit our website, our computers collect things called cookies. These are different than the kind of cookies you eat.</p><p>These are tiny pieces of information that only our computers can see. Cookies help us remember things about you like your name or the places you like to spend your money.</p><p>There are different types of cookies, some we keep for just a short time and some we keep for a bit longer. We have a whole section about cookies on our website if your parent wants to learn more.</p><p>For now, it's important for you to understand that the information we get from you, and what our computers can see, helps us make things better for you when using the account.</p><p>It can also help us tell if someone uses the account without your permission since only you and your parent are allowed to use the account.</p><p>Bank of America must follow rules just like you. Sometimes the rules change, and if they do, we'll be sure to let you know on our privacy page.</p><p><b>On screen copy:</b><br>Questions?</p><p>If there is anything that you didn't understand in this video, please talk with your parent. They can read the Privacy Rights section on this webpage for more information.</p><p>Thank you for watching!</p><p><b>On screen copy:</b><br>Bank of America<sup>庐</sup> logo</p><p><b>On screen disclosures:</b><br>Bank of America, N.A. Member FDIC. <img style="vertical-align:baseline" alt="Equal Housing Lender" src="https://www1.bac-assets.com/online-banking/spa-assets/images/assets-images-global-logos-icon-ehl-CSX9c596024.svg"> Equal Housing Lender.</p><p>漏 2024 Bank of America Corporation All rights reserved.</p><p>[End of transcript]</p></div></div></div></div></div></div></div><div class="table-title">Contents</div><div class="table-of-contents"><p class="table-links">1. <a id="undefined" href="#intro1">What is a Children's Privacy Policy?</a></p><p class="table-links">2. <a id="undefined" href="#intro2">What terms will help me understand this Policy?</a></p><p class="table-links">3. <a id="undefined" href="#intro3">How do you keep my information safe?</a></p><p class="table-links">4. <a id="undefined" href="#intro4">What kind of information do you collect?</a></p><p class="table-links">5. <a id="undefined" href="#intro5">Why do you need information about me?</a></p><p class="table-links">6. <a id="undefined" href="#intro6">What can you see when I visit your website or use the mobile app?</a></p><p class="table-links">7. <a id="undefined" href="#intro7">How long do you keep my information?</a></p><p class="table-links">8. <a id="undefined" href="#intro8">Who do you share my information with?</a></p><p class="table-links">9. <a id="undefined" href="#intro9">What can my Parent see and do?</a></p><p class="table-links">10. <a id="undefined" href="#intro10">Privacy Rights</a></p><p class="table-links">11. <a id="undefined" href="#intro11">Contact Us</a></p></div></div><div id="serviceAgreementContentModule" data-component="module" data-module="service-agreement-content-module" data-module-container="3.1.4" data-version="2.0.1" data-sparta-load="primary" data-module-ref="online-banking/service-agreement-content-module" data-options="{}" data-init="serviceAgreementTableModule" data-module-parameters="{}" class="service-agreement-content-module-class-v-2-0-1 service-agreement-content-module spa-module-init"><div class="row"><p><strong>This Children's Privacy Policy ("Policy") is intended to help children and parents understand how Bank of America companies that use the name Bank of America collect, use, and share Children's information in accordance with the Children's Online Privacy Protection Act ("COPPA"). Here we will walk you through our Policy along with some key terms you will want to know.</strong></p><p><strong>Parents</strong> this page is our Privacy Policy for Children under 18 where we outline key information that can help you and your Child understand how we protect their data. Please review this Policy with your Child. We have included a specific Parent's Rights section which includes instructions on how you can exercise your rights under COPPA. This page, along with the additional notices on our <a id="consumerPrivacyPage" href="/security-center/privacy-overview/">Consumer Privacy Page</a> (including our <a id="onlinePrivacyPolicy" href="/security-center/privacy-overview/#privacyNoticeBanner">Online Privacy Policy</a>), is designed to help you understand how Bank of America manages privacy, and the rights you have as a Parent or legal guardian.</p><p><strong>Children</strong> we have created this page to help you learn about privacy and explain how we keep your information safe. Some words might be confusing so you may want to read it with an adult.</p><div class="section-heading">1. What is a Children's Privacy Policy?</div><div class="introduction"><span id="intro1"><p>This page is also known as our Children's Privacy Policy. Here we will explain important things Bank of America wants you to know when using our website or mobile app. Because laws sometimes change, we may need to update this page. The date at the top will show you when we made an update.</p><p>Until you are old enough to have your own account, your Parent is the owner or co-owner of your account. This means they can check your activity and see how you spend your money. Keep reading to learn about data and online privacy.</p></span></div><div class="section-heading">2. What terms will help me understand this Policy?</div><div class="introduction"><span id="intro2"><ul><li><p><strong>Account -</strong> your bank account, credit card, debit card or other product you may have</p></li><li><p><strong>Child or Children -</strong> anyone under 18 years old</p></li><li><p><strong>Conditions -</strong> the promises made to use our Services</p></li><li><p><strong>Information / Data -</strong> facts about you or your account</p></li><li><p><strong>Parent -</strong> the person who set up this account, which could be your Parent or legal guardian</p></li><li><p><strong>Policy -</strong> this webpage / document</p></li><li><p><strong>Privacy -</strong> information you want to keep secret</p></li><li><p><strong>Services -</strong> the accounts Bank of America offers including our mobile app and online banking website</p></li><li><p><strong>Terms -</strong> the rules and guidelines for using our Services</p></li><li><p><strong>We, Our, or Us -</strong> Bank of America</p></li></ul></span></div><div class="section-heading">3. How do you keep my information safe?</div><div class="introduction"><span id="intro3"><p>Keeping you safe is very important to us. When we learn something about you, we must keep that information safe and follow rules. We take this seriously.</p></span></div><div class="section-heading">4. What kind of information do you collect?</div><div class="introduction"><span id="intro4"></span></div><div class="content"><div class="row sub-heading"><span id="personalInformation">A. Personal Information</span></div><div class="copy"><p>"Personal Information" is information we collect online that is unique to you such as your name, birthdate, and address. Some of this information was collected from your Parent when they set up Services for you. There may be times when we ask you for this information. This could happen if you contact us to help you with your account or if you need help logging into your account.</p></div></div><div class="content"><div class="row sub-heading"><span id="otherAccountData">B. Other Account Data</span></div><div class="copy"><p>"Account Data" is information about how you use your account. This information can tell us the location of your mobile device, mobile phone number, credit or debit card number, or other payment information. We collect this type of information when you make a purchase or log into your account. We may also collect information that helps us understand how you use your account such as if you play educational games that teach you about saving money on our website.</p><p>Erica庐 is our online assistant. Erica is a computer on our mobile app that can help you do things with your account when you talk or text with her. Some accounts may not have Erica. If you do, remember she's a computer and doesn't need your Personal Information.</p></div></div><div class="section-heading">5. Why do you need information about me?</div><div class="introduction"><span id="intro5"><p>We collect your information so you can look at your account. We don't use your information for any other reason. We use this information to do things like prove who you are, help you with your account, speak with you, and help us detect things that don't look right on your account.</p></span></div><div class="section-heading">6. What can you see when I visit your website or use the mobile app?</div><div class="introduction"><span id="intro6"><p>We may collect information and track your activities with online technology. A common type of tracking technology is known as a cookie. Cookies, and things like cookies, are small files you can't see. This file is created when you visit a website.</p><p>Some cookies are needed so you can see the website and are only needed for a short time, like a bookmark to help you remember where you last stopped reading a book. Other cookies are like flags that stay with you until removed so we can remember things like places you like to spend your money. Sometime these flags include details about you such as your name or what state you live in. How long we keep the information collected from cookies depends on the type of cookie.</p><p>You can talk to your Parent for help on this topic. We have more details in our <a id="cookiePolicyPDF" href="/content/documents/privacy/Cookie_Guide_eng.pdf">Cookie policy</a>.</p></span></div><div class="section-heading">7. How long do you keep my information?</div><div class="introduction"><span id="intro7"><p>Banks have rules and laws that tell us how long to keep data and when we can delete it. We delete your data when allowed to or if your Parent asks us.</p></span></div><div class="section-heading">8. Who do you share my information with?</div><div class="introduction"><span id="intro8"><p>We only share your Personal Information with people or companies that need to know your information for reasons specific to the Services provided. We will not share your Personal Information for any other reason.</p></span></div><div class="section-heading">9. What can my Parent see and do?</div><div class="introduction"><span id="intro9"><p><strong>As the owner/co-owner of your account, your Parent can see what you do with your account including how and when you use it. This means they can see and get alerts when you buy something or use the ATM. They are also able to control how much money you spend or where you spend it.</strong></p><p><strong>For children under 13</strong>, your Parent owns the account, so they decide how we contact you. This allows them to control any contact information like phone number or email address that we might use to communicate. You are not able to change this information yourself until you are old enough to have your own account.</p><p><strong>For children 13 and older</strong>, you have more options, but if a Parent is a co-owner, they can still see your activity. In some cases, laws allow your Parent to do more things like ask us to not contact you or ask for your information to be removed.</p></span></div><div class="section-heading">10. Privacy Rights</div><div class="introduction"><span id="intro10"><p>Your privacy rights vary depending on how and where you interact with us. For more information see the Contact Us section below.</p><p><b>Parents and legal guardians</b>, you have specific rights under COPPA (for Children under 13) listed below:</p><ul><li><p>Refuse to permit further contact with your Child;</p></li><li><p>Review and update the Personal Information collected online about your Child;</p></li><li><p>Refuse to permit further collection, use or maintenance of the Personal Information of your Child;</p></li><li><p>Request the deletion of personal information of your Child;</p></li><li><p>Request the deletion of the Parent's online contact information.</p></li></ul><p>Only an account owner can update contact information allowing Parents to adjust their Child's contact details at any time.</p></span></div><div class="section-heading">11. Contact Us</div><div class="introduction"><span id="intro11"></span></div><div class="content"><div class="row sub-heading"><span id="serviceCharge11">How to Exercise Your Rights</span></div><div class="copy"><p></p><ol><li>Email our Individual Rights Request team: <a id="individualRightsRequests" href="mailto:individualrightsrequests@bofa.com">individualrightsrequests@bofa.com</a></li><li>Call: 888.341.5000</li></ol><p></p></div></div><div class="content"><div class="row sub-heading"><span id="businessDays11">For general privacy questions or concerns</span></div><div class="copy"><p></p><ol><li>Write to us:<br><em>Individual Rights Operations<br>TX-041-02-08<br>16001 N Dallas Pkwy Building 1<br>Addison, TX 75001</em></li><li>Email us: <a id="serviceInquiries4" href="mailto:serviceinquiries4@bofa.com">serviceinquiries4@bofa.com</a></li></ol><p></p></div></div></div></div></div></div></section><section class="foot-row small-centered"><div class="row small-collapse medium-collapse 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