Mortgages and Financial Difficulty | Central Bank of Ireland

<!DOCTYPE html> <html id="htmlElement" xmlns="http://www.w3.org/1999/xhtml" lang="en"> <head>  <script type="text/javascript" src="https://cdn.cookielaw.org/consent/01926dd3-236b-7534-88ac-fc26a707b641/OtAutoBlock.js"></script> <script src="https://cdn.cookielaw.org/scripttemplates/otSDKStub.js" type="text/javascript" charset="UTF-8" data-domain-script="01926dd3-236b-7534-88ac-fc26a707b641"></script> <script type="text/javascript"> delete_cookie(); var now = new Date(); now.setTime(now.getTime() + 1 * 3600 * 1000 * 24 * 365); function delete_cookie() { document.cookie = "OptanonAlertBoxClosed=; path=/; domain=.www.centralbank.ie; expires=Thu, 01 Jan 1970 00:00:01 GMT"; document.cookie = "OptanonConsent=; path=/; domain=.www.centralbank.ie; expires=Thu, 01 Jan 1970 00:00:01 GMT"; } function cookieExists(cookieName) { var value = '; ' + document.cookie; var parts = value.split('; ' + cookieName + '='); if (parts.length == 2) { return true; } } function OptanonWrapper() { //Start - Change Optanon Cookie Expiry var bannerAcceptButton = document.getElementById("onetrust-accept-btn-handler"); var pcAllowAllButton = document.getElementById("accept-recommended-btn-handler"); var pcCloseButton = document.getElementById("close-pc-btn-handler"); var pcSaveButton = document.getElementsByClassName("save-preference-btn-handler")[0]; //Allowed all via Banner if (bannerAcceptButton) { bannerAcceptButton.addEventListener('click', function () { CookieSettingsUpdated(); }); } //Allowed all via Preference Center if (pcAllowAllButton) { pcAllowAllButton.addEventListener('click', function () { CookieSettingsUpdated(); }); } //Set custom settings via Preference Center if (pcCloseButton) { pcCloseButton.addEventListener('click', function () { CookieSettingsUpdated(); }); } //Set custom settings via Preference Center if (pcSaveButton) { pcSaveButton.addEventListener('click', function () { CookieSettingsUpdated(); }); } } function CookieSettingsUpdated() { setTimeout(function () { toggle_iFrames(); }, 300); } function optanonCategoryEnabled(name, cat) { var value = "; " + document.cookie; var parts = value.split("; " + name + "="); if (parts.length == 2) { var cookieValue = parts.pop().split(";").shift(); var cookieDetails = cookieValue.split('&'); for (i = 0; i < cookieDetails.length; i++) { var details = cookieDetails[i].split("="); if (details[0] == "groups") { var categories = decodeURIComponent(details[1]).split(","); for (c = 0; c < categories.length; c++) { var category = categories[c].split(":"); if (category[0] == cat && category[1] == "1") { return true } } } } } return false; } </script>   <script>(function (w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? '&l=' + l : ''; j.async = true; j.src = 'https://www.googletagmanager.com/gtm.js?id=' + i + dl; f.parentNode.insertBefore(j, f); })(window, document, 'script', 'dataLayer', 'GTM-M4KRX7C');</script>  <title> Mortgages and Financial Difficulty | Central Bank of Ireland </title><meta charset="UTF-8" /><meta http-equiv="X-UA-Compatible" content="IE=Edge" /><meta name="format-detection" content="telephone=no" /><meta name="viewport" content="width=device-width, maximum-scale=2" /> <link href="https://fonts.googleapis.com/css?family=Lato:400,400i,700,700i,900" rel="stylesheet" /> <link href="../Theme/css/gulp_default.min.css?v=1739925421492" rel="stylesheet" /> <link href="../Theme/css/imgs/favicon.ico" type="image/png" rel="icon" /> <link href="https://customer.cludo.com/assets/3127/13322/css/css.css" rel="stylesheet"> <link href="https://customer.cludo.com/assets/3127/13322/cludo-search.min.css" type="text/css" rel="stylesheet"> <script> /*! * enquire.js v2.1.2 - Awesome Media Queries in JavaScript * Copyright (c) 2014 Nick Williams - http://wicky.nillia.ms/enquire.js * License: MIT (http://www.opensource.org/licenses/mit-license.php) */ !function (a, b, c) { var d = window.matchMedia; "undefined" != typeof module && module.exports ? module.exports = c(d) : "function" == typeof define && define.amd ? define(function () { return b[a] = c(d) }) : b[a] = c(d) }("enquire", this, function (a) { "use strict"; function b(a, b) { var c, d = 0, e = a.length; for (d; e > d && (c = b(a[d], d), c !== !1); d++); } function c(a) { return "[object Array]" === Object.prototype.toString.apply(a) } function d(a) { return "function" == typeof a } function e(a) { this.options = a, !a.deferSetup && this.setup() } function f(b, c) { this.query = b, this.isUnconditional = c, this.handlers = [], this.mql = a(b); var d = this; this.listener = function (a) { d.mql = a, d.assess() }, this.mql.addListener(this.listener) } function g() { if (!a) throw new Error("matchMedia not present, legacy browsers require a polyfill"); this.queries = {}, this.browserIsIncapable = !a("only all").matches } return e.prototype = { setup: function () { this.options.setup && this.options.setup(), this.initialised = !0 }, on: function () { !this.initialised && this.setup(), this.options.match && this.options.match() }, off: function () { this.options.unmatch && this.options.unmatch() }, destroy: function () { this.options.destroy ? this.options.destroy() : this.off() }, equals: function (a) { return this.options === a || this.options.match === a } }, f.prototype = { addHandler: function (a) { var b = new e(a); this.handlers.push(b), this.matches() && b.on() }, removeHandler: function (a) { var c = this.handlers; b(c, function (b, d) { return b.equals(a) ? (b.destroy(), !c.splice(d, 1)) : void 0 }) }, matches: function () { return this.mql.matches || this.isUnconditional }, clear: function () { b(this.handlers, function (a) { a.destroy() }), this.mql.removeListener(this.listener), this.handlers.length = 0 }, assess: function () { var a = this.matches() ? "on" : "off"; b(this.handlers, function (b) { b[a]() }) } }, g.prototype = { register: function (a, e, g) { var h = this.queries, i = g && this.browserIsIncapable; return h[a] || (h[a] = new f(a, i)), d(e) && (e = { match: e }), c(e) || (e = [e]), b(e, function (b) { d(b) && (b = { match: b }), h[a].addHandler(b) }), this }, unregister: function (a, b) { var c = this.queries[a]; return c && (b ? c.removeHandler(b) : (c.clear(), delete this.queries[a])), this } }, new g }); </script> <script type="text/javascript" src="https://customer.cludo.com/scripts/bundles/search-script.min.js"></script>  <meta content="website" property="og:type"> <meta content="Central Bank of Ireland" property="og:site_name"> <meta content="Mortgages and financial difficulty " property="og:title"> <meta content="If you are struggling to pay your mortgage because of rising interest rates – you may feel overwhelmed and worried about what may happen." property="og:description"> <meta content="https://www.centralbank.ie/images/default-source/about/open-graph-format/og-Mortgage-Worries-1200x600.jpg" property="og:image"> <meta content="image/png" property="og:image:type"> <meta content="1200" property="og:image:width"> <meta content="630" property="og:image:height"> <meta content="https://www.centralbank.ie/consumer-hub/mortgages-and-financial-difficulty" property ="og:url">  <meta content="summary_large_image" name="twitter:card"> <meta content="Mortgages and financial difficulty " name="twitter:title"> <meta content="If you are struggling to pay your mortgage because of rising interest rates – you may feel overwhelmed and worried about what may happen." name="twitter:description"> <meta content="https://www.centralbank.ie/consumer-hub/mortgages-and-financial-difficulty name="twitter:url"> <meta content="og:https://www.centralbank.ie/images/default-source/about/open-graph-format/og-Mortgage-Worries-1200x600.jpg" name="twitter:image:src"><link rel="canonical" href="https://www.centralbank.ie/consumer-hub/mortgages-and-financial-difficulty" /><link href="/Telerik.Web.UI.WebResource.axd?d=PMrIT5dOWaVYIcpFWUE4nLMondQKT06rXaYKkrkmgIA8U6HILVhpXLNRyzM-lIWJ8BX-z660YcQRxI2gOMva4XEE0eho4ecSkzb-HevxJ3gtKU39f0z9ObqAiNMy_AcI0&t=638688223200174603&compress=0&_TSM_CombinedScripts_=%3b%3bTelerik.Sitefinity.Resources%2c+Version%3d14.4.8144.0%2c+Culture%3dneutral%2c+PublicKeyToken%3db28c218413bdf563%3aen%3a877ed2b8-7987-434b-87f3-adb9839e5a0c%3a7a90d6a" type="text/css" rel="stylesheet" /><meta name="description" content="If you are struggling to pay your mortgage because of rising interest rates – you may feel overwhelmed and worried about what may happen." /></head> <body id="sBody">  <noscript> <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M4KRX7C" height="0" width="0" style="display: none; visibility: hidden"></iframe> </noscript>  <form method="post" action="./mortgages-and-financial-difficulty" id="form1"> <input type="hidden" name="ctl07_TSM" id="ctl07_TSM" value="" /> <input type="hidden" name="ctl08_TSSM" id="ctl08_TSSM" value="" /> <input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE" value="HdvDjHnjGpt+fsmwssjaWIzXHm7oKIe3GE3D0oQeER/zEhiErQxMr1aaTYl49HkwMo16C8Pw898JUriXhLniqSzU12QFbmkWQRIjhYgOg4Q=" /> <script type="text/javascript"> //<![CDATA[ var __cultureInfo = {"name":"en","numberFormat":{"CurrencyDecimalDigits":2,"CurrencyDecimalSeparator":".","IsReadOnly":true,"CurrencyGroupSizes":[3],"NumberGroupSizes":[3],"PercentGroupSizes":[3],"CurrencyGroupSeparator":",","CurrencySymbol":"$","NaNSymbol":"NaN","CurrencyNegativePattern":0,"NumberNegativePattern":1,"PercentPositivePattern":0,"PercentNegativePattern":0,"NegativeInfinitySymbol":"-∞","NegativeSign":"-","NumberDecimalDigits":2,"NumberDecimalSeparator":".","NumberGroupSeparator":",","CurrencyPositivePattern":0,"PositiveInfinitySymbol":"∞","PositiveSign":"+","PercentDecimalDigits":2,"PercentDecimalSeparator":".","PercentGroupSeparator":",","PercentSymbol":"%","PerMilleSymbol":"‰","NativeDigits":["0","1","2","3","4","5","6","7","8","9"],"DigitSubstitution":1},"dateTimeFormat":{"AMDesignator":"AM","Calendar":{"MinSupportedDateTime":"\/Date(-62135596800000)\/","MaxSupportedDateTime":"\/Date(253402300799999)\/","AlgorithmType":1,"CalendarType":1,"Eras":[1],"TwoDigitYearMax":2029,"IsReadOnly":true},"DateSeparator":"/","FirstDayOfWeek":0,"CalendarWeekRule":0,"FullDateTimePattern":"dddd, MMMM d, yyyy h:mm:ss tt","LongDatePattern":"dddd, MMMM d, yyyy","LongTimePattern":"h:mm:ss tt","MonthDayPattern":"MMMM d","PMDesignator":"PM","RFC1123Pattern":"ddd, dd MMM yyyy HH\u0027:\u0027mm\u0027:\u0027ss \u0027GMT\u0027","ShortDatePattern":"M/d/yyyy","ShortTimePattern":"h:mm tt","SortableDateTimePattern":"yyyy\u0027-\u0027MM\u0027-\u0027dd\u0027T\u0027HH\u0027:\u0027mm\u0027:\u0027ss","TimeSeparator":":","UniversalSortableDateTimePattern":"yyyy\u0027-\u0027MM\u0027-\u0027dd HH\u0027:\u0027mm\u0027:\u0027ss\u0027Z\u0027","YearMonthPattern":"MMMM yyyy","AbbreviatedDayNames":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"ShortestDayNames":["Su","Mo","Tu","We","Th","Fr","Sa"],"DayNames":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"],"AbbreviatedMonthNames":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec",""],"MonthNames":["January","February","March","April","May","June","July","August","September","October","November","December",""],"IsReadOnly":true,"NativeCalendarName":"Gregorian Calendar","AbbreviatedMonthGenitiveNames":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec",""],"MonthGenitiveNames":["January","February","March","April","May","June","July","August","September","October","November","December",""]},"eras":[1,"A.D.",null,0]};//]]> </script> <script src="/Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ctl07_TSM&compress=0&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d4.0.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen%3a95047a2c-8908-49e3-b68e-d249be89f134%3aea597d4b" type="text/javascript"></script> <script type="text/javascript"> //<![CDATA[ if (typeof(Sys) === 'undefined') throw new Error('ASP.NET Ajax client-side framework failed to load.'); //]]> </script> <input type="hidden" name="__VIEWSTATEGENERATOR" id="__VIEWSTATEGENERATOR" value="DFE3F6EF" /><input type="hidden" name="ctl00$ctl07" id="ctl07" /> <script type="text/javascript"> //<![CDATA[ Sys.Application.setServerId("ctl07", "ctl00$ctl07"); Sys.Application._enableHistoryInScriptManager(); //]]> </script> <script type="text/javascript"> var els = document.querySelectorAll('link[href^="/Telerik.Web.UI.WebResource.axd"]'); els[0].parentNode.removeChild(els[0]); </script> <noscript> <div class="js-notification"> <div class="container"> <p> <span class="fa fa-info-circle"></span>It appears JavaScript is disabled. To get the most out of the website we recommend enabling JavaScript in your browser. </p> <a href="#" class="close-notification"><span class="fa fa-times"></span><span class="sr-only">Close</span></a> </div> </div> </noscript> <header id="cbi_header" class="hide-on-print"> <div class="container"> <div class="row"> <div class="col-sm-3"> <a href="/home"> <img loading="lazy" src="/images/default-source/logos/logo.png?sfvrsn=3dff671a_3" title="Central Bank of Ireland" alt="Central Bank homepage" /> </a> <span id="toggleMenu" class="hidden-sm hidden-md hidden-lg "><i class="glyphicon glyphicon-remove"></i><i class="glyphicon glyphicon-menu-hamburger"></i>Menu</span> </div> <nav id="plhMenus_TAFC558EA054_megaMenu" class="sf_colsIn col-sm-9 cls-megamenu-nav" aria-labelledby="gnsheading" data-placeholder-label="Menus"> <h2 class="sr-only" id="gnsheading">Main menu</h2> <div id="tns"> <ul> <li class=""><a href="/" target="_self">Home</a></li> <li class=""><a href="/about" target="_self">About</a></li> <li class=""><a href="/news-media" target="_self">News & Media</a></li> <li class=""><a href="/events" target="_self">Events</a></li> <li class=""><a href="/careers" target="_self">Careers</a></li> <li class=""><a href="/contact-us" target="_self">Contact</a></li> <li> <a href="/ga/home">GAEILGE</a> </li> <li class="inner-addon right-addon active"> <label for="megaMenuSearchBox" class="sr-only">Search</label> <i class="glyphicon glyphicon-search"></i> <div id="cludo-search-form-top"> <input type="text" class="form-control search-input" placeholder="SEARCH" name="megaMenuSearchBox" id="megaMenuSearchBox"> <button type="submit" class="search-button" id="search-button" aria-label="search button"></button> </div> </li> </ul> </div> <ul class="mega-menu" aria-label="Main menu"> <li> <a id="item-financial-system" class="" href="#" aria-haspopup="true"><span>Financial System</span></a> <div class="grey-box"> <div class="container"> <div class="navbtn row hidden-sm hidden-md hidden-lg"> <div class="col-xs-4"> <a href="#" class="btn btn-dark-blue button-text-small"> <span class="glyphicon glyphicon-chevron-left"></span>Back </a> </div> <div class="col-xs-8"> <p class="title">ACS</p> </div> </div> <div class="row heading-bar"> <div class="col-sm-6">Financial System</div> <div class="col-sm-6"></div> </div> <div class="row"> <div class="col-sm-3 first"> <p>How we identify risk and take actions to ensure financial stability.</p> <p><a href="/financial-system" class="btn-reg">Financial System Overview</a></p><hr><ul><li><a href="/consumer-hub/notes-and-coins/exchange-old-or-damaged-money">Money, notes and coins</a></li><li><a href="/financial-system/financial-stability/macro-prudential-policy">Macroprudential Policy</a></li><li><a href="/macro-prudential-policies-for-bank-capital/countercyclical-capital-buffer">Countercyclical Capital Buffer</a></li></ul> </div> <div class="col-sm-9 sub-menu "> <ul role="menu" aria-label="second level menu"> <li class=""> <a tabindex="0" href="/financial-system" aria-haspopup="false">Financial System Overview</a> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Financial Stability</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/financial-system/financial-stability" aria-haspopup="false">Financial Stability Overview</a> </li> <li> <a tabindex="0" href="/financial-system/financial-stability/macro-prudential-policy" aria-haspopup="true">Macroprudential Policy </a> </li> <li> <a tabindex="0" href="/financial-system/financial-stability/financial-stability-research" aria-haspopup="true">Financial Stability Research</a> </li> <li> <a tabindex="0" href="/financial-system/financial-stability/risks-for-financial-stability" aria-haspopup="true">Risks for Financial Stability</a> </li> <li> <a tabindex="0" href="/financial-system/financial-stability/market-based-finance-monitor" aria-haspopup="true">Market Based Finance Monitor</a> </li> <li> <a tabindex="0" href="/financial-system/financial-stability/financial-stability-committee" aria-haspopup="true">Financial Stability Committee </a> </li> </ul> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Payments and Securities Settlements</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/financial-system/payments-and-securities-settlements" aria-haspopup="false">Payments and Securities Settlements Overview</a> </li> <li> <a tabindex="0" href="/financial-system/payments-and-securities-settlements/catalyst" aria-haspopup="true">Catalyst </a> </li> <li> <a tabindex="0" href="/financial-system/payments-and-securities-settlements/national-competent-authority" aria-haspopup="true">National Competent Authority</a> </li> <li> <a tabindex="0" href="/financial-system/payments-and-securities-settlements/national-stakeholder-groups" aria-haspopup="true">National Stakeholder Groups </a> </li> <li> <a tabindex="0" href="/financial-system/payments-and-securities-settlements/oversight" aria-haspopup="true">Oversight</a> </li> <li> <a tabindex="0" href="/financial-system/payments-and-securities-settlements/target-services" aria-haspopup="true">TARGET Services</a> </li> <li> <a tabindex="0" href="/financial-system/payments-and-securities-settlements/payment-system-approval-process" aria-haspopup="true">Payments Systems Approval Process</a> </li> <li> <a tabindex="0" href="/financial-system/payments-and-securities-settlements/single-european-payments-overview" aria-haspopup="true">Single European Payments Area</a> </li> <li> <a tabindex="0" href="/financial-system/payments-and-securities-settlements/irish-retail-payments-forum" aria-haspopup="true">Irish Retail Payments Forum</a> </li> </ul> </li> <li> <a tabindex="0" href="/financial-system/resolution" aria-haspopup="true">Resolution </a> </li> <li> <a tabindex="0" href="/financial-system/foreign-exchange-global-code-of-conduct" aria-haspopup="true">Foreign Exchange Global Code of Conduct</a> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Operational Resilience and Cyber</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/financial-system/operational-resilience-and-cyber" aria-haspopup="false">Operational Resilience and Cyber Overview</a> </li> <li> <a tabindex="0" href="/financial-system/operational-resilience-and-cyber/operational-resilience" aria-haspopup="true">Operational Resilience </a> </li> <li> <a tabindex="0" href="/financial-system/operational-resilience-and-cyber/cyber-resilience" aria-haspopup="true">Cyber Resilience</a> </li> </ul> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Climate Change </a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/financial-system/climate-change" aria-haspopup="false">Climate Change  Overview</a> </li> <li> <a tabindex="0" href="/financial-system/climate-change/economic-and-financial-interlinkages" aria-haspopup="true">Economic and Financial Interlinkages</a> </li> <li> <a tabindex="0" href="/financial-system/climate-change/financial-regulation-and-supervision" aria-haspopup="true">Financial Regulation and Supervision</a> </li> <li> <a tabindex="0" href="/financial-system/climate-change/international-engagement" aria-haspopup="true">International Engagement </a> </li> <li> <a tabindex="0" href="/financial-system/climate-change/the-central-bank-and-sustainability" aria-haspopup="true">The Central Bank and Sustainability</a> </li> </ul> </li> <li> <a tabindex="0" href="/financial-system/a-digital-euro" aria-haspopup="true">A Digital Euro</a> </li> </ul> </div> </div> <a href="#" class="close-megamenu">Close <span class="fa fa-times"></span></a> </div> </div> </li> <li> <a id="item-monetary-policy" class="" href="#" aria-haspopup="true"><span>Monetary Policy</span></a> <div class="grey-box"> <div class="container"> <div class="navbtn row hidden-sm hidden-md hidden-lg"> <div class="col-xs-4"> <a href="#" class="btn btn-dark-blue button-text-small"> <span class="glyphicon glyphicon-chevron-left"></span>Back </a> </div> <div class="col-xs-8"> <p class="title">ACS</p> </div> </div> <div class="row heading-bar"> <div class="col-sm-6">Monetary Policy</div> <div class="col-sm-6"></div> </div> <div class="row"> <div class="col-sm-3 first"> <p>Maintaining price stability as part of the Eurosystem.</p> <p><a href="/monetary-policy" class="btn-reg">Monetary Policy Overview</a></p><hr> </div> <div class="col-sm-9 sub-menu "> <ul role="menu" aria-label="second level menu"> <li class=""> <a tabindex="0" href="/monetary-policy" aria-haspopup="false">Monetary Policy Overview</a> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Policy Setting</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/monetary-policy/policy-setting" aria-haspopup="false">Policy Setting Overview</a> </li> <li> <a tabindex="0" href="/monetary-policy/policy-setting/monetary-policy-role" aria-haspopup="true">Monetary Policy Role</a> </li> <li> <a tabindex="0" href="/monetary-policy/policy-setting/ecb-governing-council-and-monetary-policy-decisions" aria-haspopup="true">ECB Governing Council and Monetary Policy Decisions</a> </li> </ul> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Policy Implementation</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/monetary-policy/policy-implementation" aria-haspopup="false">Policy Implementation Overview</a> </li> <li> <a tabindex="0" href="/monetary-policy/policy-implementation/open-market-operations" aria-haspopup="true">Open Market Operations</a> </li> <li> <a tabindex="0" href="/monetary-policy/policy-implementation/standing-facilities" aria-haspopup="true">Standing Facilities</a> </li> <li> <a tabindex="0" href="/monetary-policy/policy-implementation/counter-party-eligibility" aria-haspopup="true">Counterparty Eligibility </a> </li> <li> <a tabindex="0" href="/monetary-policy/policy-implementation/legal-documentation" aria-haspopup="true">Legal Documentation</a> </li> <li> <a tabindex="0" href="/monetary-policy/policy-implementation/collateral-framework" aria-haspopup="true">Collateral Framework</a> </li> <li> <a tabindex="0" href="/monetary-policy/policy-implementation/asset-purchase-programmes" aria-haspopup="true">Asset Purchase Programmes</a> </li> <li> <a tabindex="0" href="/monetary-policy/policy-implementation/collateral-management-provision-of-liquidity-to-banks" aria-haspopup="true">Collateral Management & Provision of Liquidity to Banks </a> </li> </ul> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Management of Investment Assets</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/monetary-policy/management-of-investment-assets" aria-haspopup="false">Management of Investment Assets Overview</a> </li> <li> <a tabindex="0" href="/monetary-policy/management-of-investment-assets/bank's-investment-assets" aria-haspopup="true">Central Bank's Investment Assets</a> </li> <li> <a tabindex="0" href="/monetary-policy/management-of-investment-assets/ecb-pooled-reserves" aria-haspopup="true">ECB’s US Dollar Reserve Assets</a> </li> </ul> </li> <li> <a tabindex="0" href="/monetary-policy/risk-management" aria-haspopup="true">Risk Management</a> </li> <li> <a tabindex="0" href="/monetary-policy/european-central-bank-strategy-review" aria-haspopup="true">European Central Bank Strategy Review </a> </li> </ul> </div> </div> <a href="#" class="close-megamenu">Close <span class="fa fa-times"></span></a> </div> </div> </li> <li> <a id="item-regulation" class="" href="#" aria-haspopup="true"><span>Regulation</span></a> <div class="grey-box"> <div class="container"> <div class="navbtn row hidden-sm hidden-md hidden-lg"> <div class="col-xs-4"> <a href="#" class="btn btn-dark-blue button-text-small"> <span class="glyphicon glyphicon-chevron-left"></span>Back </a> </div> <div class="col-xs-8"> <p class="title">ACS</p> </div> </div> <div class="row heading-bar"> <div class="col-sm-6">Regulation</div> <div class="col-sm-6"></div> </div> <div class="row"> <div class="col-sm-3 first"> <p>How we regulate financial services in Ireland. </p> <p><a href="/regulation" class="btn-reg">Regulation Overview</a></p><hr><ul><li><a href="/regulation/how-we-regulate/international-financial-sanctions/EU-restrictive-measures-relating-to-actions-in-Ukraine">Changes to the Russia/Ukraine Regulations</a></li><li><a href="/regulation/how-we-regulate/fitness-probity">Fitness and Probity</a></li><li><a href="/regulation/innovation-hub" title="Innovation Hub">Innovation Hub</a></li><li><a href="https://portal.centralbank.ie/" title="This link will open in a new tab or window" target="_blank" rel="noopener" data-sf-ec-immutable="">Log in to Central Bank Portal</a></li><li><a href="https://onlinereporting.cbfsai.ie/" target="_blank" title="This link will open in a new tab or window" rel="noopener" data-sf-ec-immutable="">Log in to Credit Union Auditor Reporting</a></li><li><a href="https://orion.centralbank.ie/" title="This link will open in a new tab or window" target="_blank" rel="noopener" data-sf-ec-immutable="">Log in to ORION</a></li><li><a href="http://registers.centralbank.ie/" title="This link will open in a new tab or window" target="_blank" rel="noopener" data-sf-ec-immutable="">Registers</a></li></ul> </div> <div class="col-sm-9 sub-menu "> <ul role="menu" aria-label="second level menu"> <li class=""> <a tabindex="0" href="/regulation" aria-haspopup="false">Regulation Overview</a> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Innovation-Hub</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/regulation/innovation-hub" aria-haspopup="false">Innovation-Hub Overview</a> </li> <li> <a tabindex="0" href="/regulation/innovation-hub/engaging-with-the-innovation-hub" aria-haspopup="true">Engaging with the Innovation Hub</a> </li> <li> <a tabindex="0" href="/regulation/innovation-hub/how-to-engage-with-the-innovation-hub" aria-haspopup="true">How to engage with the Innovation Hub</a> </li> <li> <a tabindex="0" href="/regulation/innovation-hub/innovation-hub-engagement-form" aria-haspopup="true">Innovation Hub Engagement Form</a> </li> <li> <a tabindex="0" href="/regulation/innovation-hub/innovation-sandbox-programme" aria-haspopup="true">Innovation Sandbox Programme</a> </li> <li> <a tabindex="0" href="/regulation/innovation-hub/our-approach-to-innovation" aria-haspopup="true">Our approach to innovation</a> </li> <li> <a tabindex="0" href="/regulation/innovation-hub/speeches-and-publications" aria-haspopup="true">Speeches and publications</a> </li> <li> <a tabindex="0" href="/regulation/innovation-hub/eu-international-innovation-forums" aria-haspopup="true">EU/international innovation forums</a> </li> <li> <a tabindex="0" href="/regulation/innovation-hub/consultation-paper-on-innovation-engagement---cp156" aria-haspopup="true">Consultation Paper on Innovation Engagement - CP156</a> </li> </ul> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Central Bank of Ireland Portal</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/regulation/central-bank-portal" aria-haspopup="false">Central Bank of Ireland Portal Overview</a> </li> <li> <a tabindex="0" href="/regulation/central-bank-portal/returns-guidance" aria-haspopup="true">Returns Guidance</a> </li> <li> <a tabindex="0" href="/regulation/central-bank-portal/help" aria-haspopup="true">Help</a> </li> <li> <a tabindex="0" href="/regulation/central-bank-portal/legal-information" aria-haspopup="true">Portal Legal Information</a> </li> <li> <a tabindex="0" href="/regulation/central-bank-portal/contact-us" aria-haspopup="true">Contact Us</a> </li> </ul> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">How We Regulate</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/regulation/how-we-regulate" aria-haspopup="false">How We Regulate Overview</a> </li> <li> <a tabindex="0" href="/regulation/how-we-regulate/authorisation" aria-haspopup="true">Authorisation</a> </li> <li> <a tabindex="0" href="/regulation/how-we-regulate/fitness-probity" aria-haspopup="true">Fitness & Probity</a> </li> <li> <a tabindex="0" href="/regulation/how-we-regulate/individual-accountability-framework" aria-haspopup="true">Individual Accountability Framework </a> </li> <li> <a tabindex="0" href="/regulation/how-we-regulate/brexit-faq" aria-haspopup="true">Brexit FAQ – Financial Services Firms</a> </li> <li> <a tabindex="0" href="/regulation/how-we-regulate/policy" aria-haspopup="true">Policy</a> </li> <li> <a tabindex="0" href="/regulation/how-we-regulate/supervision" aria-haspopup="true">Supervision</a> </li> <li> <a tabindex="0" href="/regulation/how-we-regulate/fees-levies" aria-haspopup="true">Fees & Levies</a> </li> <li> <a tabindex="0" href="/regulation/how-we-regulate/regulatory-decisions-unit" aria-haspopup="true">Regulatory Decisions Unit</a> </li> <li> <a tabindex="0" href="/regulation/how-we-regulate/enforcement" aria-haspopup="true">Enforcement</a> </li> <li> <a tabindex="0" href="/regulation/how-we-regulate/resolution-framework" aria-haspopup="true">Resolution Framework</a> </li> <li> <a tabindex="0" href="/regulation/how-we-regulate/international-financial-sanctions" aria-haspopup="true">International Financial Sanctions</a> </li> <li> <a tabindex="0" href="/regulation/how-we-regulate/codes" aria-haspopup="true">Codes</a> </li> <li> <a tabindex="0" href="/regulation/how-we-regulate/diversity-and-inclusion-in-regulated-firms" aria-haspopup="true">Diversity and Inclusion in Regulated Firms</a> </li> </ul> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Industry & Market Sectors</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/regulation/industry-market-sectors" aria-haspopup="false">Industry & Market Sectors Overview</a> </li> <li> <a tabindex="0" href="/regulation/industry-market-sectors/brokers-retail-intermediaries" aria-haspopup="true">Brokers / Retail Intermediaries</a> </li> <li> <a tabindex="0" href="/regulation/industry-market-sectors/bureaux-de-change" aria-haspopup="true">Bureaux de Change</a> </li> <li> <a tabindex="0" href="/regulation/industry-market-sectors/client-assets" aria-haspopup="true">Client Assets / Investor Money</a> </li> <li> <a tabindex="0" href="/regulation/industry-market-sectors/credit-institutions" aria-haspopup="true">Credit Institutions</a> </li> <li> <a tabindex="0" href="/regulation/industry-market-sectors/credit-servicing-firms-credit-servicers" aria-haspopup="true">Credit Servicing Firms / Credit Servicers</a> </li> <li> <a tabindex="0" href="/regulation/industry-market-sectors/credit-unions" aria-haspopup="true">Credit Unions</a> </li> <li> <a tabindex="0" href="/regulation/industry-market-sectors/crowdfunding-service-providers" aria-haspopup="true"> Crowdfunding Service Providers</a> </li> <li> <a tabindex="0" href="/regulation/industry-market-sectors/debt-management-firms" aria-haspopup="true">Debt Management Firms</a> </li> <li> <a tabindex="0" href="/regulation/industry-market-sectors/electronic-money-institutions" aria-haspopup="true">Electronic Money Institutions</a> </li> <li> <a tabindex="0" href="/regulation/industry-market-sectors/funds-service-providers" aria-haspopup="true">Funds Service Providers</a> </li> <li> <a tabindex="0" href="/regulation/industry-market-sectors/funds" aria-haspopup="true">Funds</a> </li> <li> <a tabindex="0" href="/regulation/industry-market-sectors/high-cost-credit-providers" aria-haspopup="true">High Cost Credit Providers</a> </li> <li> <a tabindex="0" href="/regulation/industry-market-sectors/insurance-reinsurance" aria-haspopup="true">Insurance & Reinsurance</a> </li> <li> <a tabindex="0" href="/regulation/industry-market-sectors/investment-firms" aria-haspopup="true">Investment Firms</a> </li> <li> <a tabindex="0" href="/regulation/industry-market-sectors/money-transmission-businesses" aria-haspopup="true">Money Transmission Businesses</a> </li> <li> <a tabindex="0" href="/regulation/industry-market-sectors/payment-institutions" aria-haspopup="true">Payment Institutions</a> </li> <li> <a tabindex="0" href="/regulation/industry-market-sectors/pepp-provider" aria-haspopup="true">PEPP Provider</a> </li> <li> <a tabindex="0" href="/regulation/industry-market-sectors/retail-credit-home-reversion-firms" aria-haspopup="true">Retail Credit & Home Reversion Firms</a> </li> <li> <a tabindex="0" href="/regulation/industry-market-sectors/securities-markets" aria-haspopup="true">Securities Markets</a> </li> </ul> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Anti-Money Laundering and Countering the Financing of Terrorism</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/regulation/anti-money-laundering-and-countering-the-financing-of-terrorism" aria-haspopup="false">Anti-Money Laundering and Countering the Financing of Terrorism Overview</a> </li> <li> <a tabindex="0" href="/regulation/anti-money-laundering-and-countering-the-financing-of-terrorism/legislation" aria-haspopup="true">Correspondence with Industry</a> </li> <li> <a tabindex="0" href="/regulation/anti-money-laundering-and-countering-the-financing-of-terrorism/eu-international" aria-haspopup="true">EU and International</a> </li> <li> <a tabindex="0" href="/regulation/anti-money-laundering-and-countering-the-financing-of-terrorism/events" aria-haspopup="true">Events</a> </li> <li> <a tabindex="0" href="/regulation/anti-money-laundering-and-countering-the-financing-of-terrorism/countering-the-financing-of-terrorism" aria-haspopup="true">Financial Sanctions and Terrorist Financing - additional obligations</a> </li> <li> <a tabindex="0" href="/regulation/anti-money-laundering-and-countering-the-financing-of-terrorism/registration---cheque-cashing-offices" aria-haspopup="true">Registration - Cheque Cashing Offices</a> </li> <li> <a tabindex="0" href="/regulation/anti-money-laundering-and-countering-the-financing-of-terrorism/schedule2-registration" aria-haspopup="true">Registration - Schedule 2 Firms</a> </li> <li> <a tabindex="0" href="/regulation/anti-money-laundering-and-countering-the-financing-of-terrorism/virtual-asset-service-providers" aria-haspopup="true">Virtual Asset Service Providers</a> </li> <li> <a tabindex="0" href="/regulation/anti-money-laundering-and-countering-the-financing-of-terrorism/regulatory-requirements-guidance" aria-haspopup="true">Regulation </a> </li> <li> <a tabindex="0" href="/regulation/anti-money-laundering-and-countering-the-financing-of-terrorism/guidance-on-risk" aria-haspopup="true">Risk and Guidance</a> </li> <li> <a tabindex="0" href="/regulation/anti-money-laundering-and-countering-the-financing-of-terrorism/risk-based-approach-to-aml-supervision" aria-haspopup="true">Supervision</a> </li> <li> <a tabindex="0" href="/regulation/anti-money-laundering-and-countering-the-financing-of-terrorism/tcsp-authorisation" aria-haspopup="true">TCSP Authorisation</a> </li> <li> <a tabindex="0" href="/regulation/anti-money-laundering-and-countering-the-financing-of-terrorism/beneficial-ownership-register" aria-haspopup="true">Beneficial Ownership Register</a> </li> <li> <a tabindex="0" href="/regulation/anti-money-laundering-and-countering-the-financing-of-terrorism/fund-transfer-regulations-notification-requirement-for-payment-service-providers" aria-haspopup="true">Fund Transfer Regulations Notification Requirement for Payment Service Providers</a> </li> <li> <a tabindex="0" href="/regulation/anti-money-laundering-and-countering-the-financing-of-terrorism/ireland-safe-deposit-box-bank-and-payment-accounts-register-isbar" aria-haspopup="true">Ireland Safe Deposit Box Bank and Payment Accounts Register (ISBAR)</a> </li> </ul> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Consumer Protection</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/regulation/consumer-protection" aria-haspopup="false">Consumer Protection Overview</a> </li> <li> <a tabindex="0" href="/regulation/consumer-protection/compliance-monitoring" aria-haspopup="true">Compliance Monitoring</a> </li> <li> <a tabindex="0" href="/regulation/consumer-protection/legislation" aria-haspopup="true">Legislation for Consumer Protection</a> </li> <li> <a tabindex="0" href="/regulation/consumer-protection/advisory-groups" aria-haspopup="true">Advisory Groups</a> </li> <li> <a tabindex="0" href="/regulation/consumer-protection/central-credit-register" aria-haspopup="true">Central Credit Register</a> </li> <li> <a tabindex="0" href="/regulation/consumer-protection/consumer-protection-outlook-report" aria-haspopup="true">Consumer Protection Outlook Report</a> </li> <li> <a tabindex="0" href="/regulation/consumer-protection/consumer-protection-codes-regulations" aria-haspopup="true">Consumer Protection Codes and Regulations</a> </li> <li> <a tabindex="0" href="/regulation/consumer-protection/european-supervisory-authority-guidelines" aria-haspopup="true">European Supervisory Authority Guidelines</a> </li> <li> <a tabindex="0" href="/regulation/consumer-protection/contact-us" aria-haspopup="true">Consumer Protection Directorate - Contact Us</a> </li> <li> <a tabindex="0" href="/regulation/consumer-protection/consumer-protection-research" aria-haspopup="true">Consumer Protection Research</a> </li> </ul> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Markets Update</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/regulation/markets-update" aria-haspopup="false">Markets Update Overview</a> </li> <li> <a tabindex="0" href="/regulation/markets-update/iosco" aria-haspopup="true">IOSCO</a> </li> <li> <a tabindex="0" href="/regulation/markets-update/esma-guidelines-and-recommendations" aria-haspopup="true">ESMA Guidelines and Recommendations</a> </li> <li> <a tabindex="0" href="/regulation/markets-update/markets-update-archive" aria-haspopup="true">Markets Update Archive</a> </li> </ul> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Protected Disclosures & Whistleblowing</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/regulation/protected-disclosures-whistleblowing" aria-haspopup="false">Protected Disclosures & Whistleblowing Overview</a> </li> <li> <a tabindex="0" href="/regulation/protected-disclosures-whistleblowing/2023-report-on-protected-disclosures" aria-haspopup="true">2023 Report on Protected Disclosures</a> </li> </ul> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Markets in Crypto Assets Regulation (MiCAR) </a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/regulation/markets-in-crypto-assets-regulation" aria-haspopup="false">Markets in Crypto Assets Regulation (MiCAR)  Overview</a> </li> <li> <a tabindex="0" href="/regulation/markets-in-crypto-assets-regulation/micar---frequently-asked-questions" aria-haspopup="true">MiCAR - frequently asked questions</a> </li> </ul> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Digital Operational Resilience Act (DORA) </a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/regulation/digital-operational-resilience-act-dora" aria-haspopup="false">Digital Operational Resilience Act (DORA)  Overview</a> </li> <li> <a tabindex="0" href="/regulation/digital-operational-resilience-act-dora/communications-and-publications" aria-haspopup="true">Communications and Publications</a> </li> <li> <a tabindex="0" href="/regulation/digital-operational-resilience-act-dora/dora---frequently-asked-questions" aria-haspopup="true">DORA - frequently asked questions</a> </li> <li> <a tabindex="0" href="/regulation/digital-operational-resilience-act-dora/reporting-major-ict-related-incidents-and-significant-cyber-threats" aria-haspopup="true">Reporting Major ICT-related Incidents and Significant Cyber Threats</a> </li> <li> <a tabindex="0" href="/regulation/digital-operational-resilience-act-dora/reporting-registers-of-information" aria-haspopup="true">Reporting Registers of Information</a> </li> </ul> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Unauthorised Firms</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/regulation/unauthorised-firms" aria-haspopup="false">Unauthorised Firms Overview</a> </li> <li> <a tabindex="0" href="/regulation/unauthorised-firms/pages" aria-haspopup="true">Warnings- Unauthorised Firms button link</a> </li> </ul> </li> <li> <a tabindex="0" href="/regulation/enforcement" aria-haspopup="true">Enforcement</a> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">PSD2 </a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/regulation/psd2-overview" aria-haspopup="false">PSD2 Overview</a> </li> <li> <a tabindex="0" href="/regulation/psd2-overview/psd2" aria-haspopup="true">PSD2 - Reporting Requirements</a> </li> <li> <a tabindex="0" href="/regulation/psd2-overview/faq" aria-haspopup="true">PSD2 - Frequently Asked Questions</a> </li> </ul> </li> <li> <a tabindex="0" href="/regulation/central-securities-depository-regulation-csdr" aria-haspopup="true">Central Securities Depository Regulation (CSDR)</a> </li> <li> <a tabindex="0" href="/regulation/outsourcing-registers-submission-requirements" aria-haspopup="true">Outsourcing Registers</a> </li> <li> <a tabindex="0" href="/regulation/transforming-regulation-and-supervision" aria-haspopup="true">Transforming Regulation and Supervision</a> </li> </ul> </div> </div> <a href="#" class="close-megamenu">Close <span class="fa fa-times"></span></a> </div> </div> </li> <li> <a id="item-publication" class="" href="#" aria-haspopup="true"><span>Publications</span></a> <div class="grey-box"> <div class="container"> <div class="navbtn row hidden-sm hidden-md hidden-lg"> <div class="col-xs-4"> <a href="#" class="btn btn-dark-blue button-text-small"> <span class="glyphicon glyphicon-chevron-left"></span>Back </a> </div> <div class="col-xs-8"> <p class="title">ACS</p> </div> </div> <div class="row heading-bar"> <div class="col-sm-6">Publications</div> <div class="col-sm-6"></div> </div> <div class="row"> <div class="col-sm-3 first"> <p>What we publish on the economy and about ourselves.</p><p><a href="/publication" class="btn-reg">Publications Overview</a></p><p>A forum for research engagement.</p><p><a href="/research-exchange" class="btn-reg">Research Exchange</a></p><hr><ul><li><a href="/news-media/blog">Governor's Blog</a></li></ul> </div> <div class="col-sm-9 sub-menu "> <ul role="menu" aria-label="second level menu"> <li class=""> <a tabindex="0" href="/publication" aria-haspopup="false">Publications Overview</a> </li> <li> <a tabindex="0" href="/publication/behind-the-data" aria-haspopup="true">Behind the Data</a> </li> <li> <a tabindex="0" href="/publication/climate-observatory" aria-haspopup="true">Climate Observatory </a> </li> <li> <a tabindex="0" href="/publication/consultation-papers" aria-haspopup="true">Consultation Papers</a> </li> <li> <a tabindex="0" href="/publication/consumer-protection-research" aria-haspopup="true">Consumer Protection Research</a> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Correspondence</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/publication/correspondence" aria-haspopup="false">Correspondence Overview</a> </li> <li> <a tabindex="0" href="/publication/correspondence/oireachtas-correspondence" aria-haspopup="true">Oireachtas Correspondence</a> </li> <li> <a tabindex="0" href="/publication/correspondence/department-of-finance-correspondence" aria-haspopup="true">Department of Finance Correspondence</a> </li> <li> <a tabindex="0" href="/publication/correspondence/general-correspondence" aria-haspopup="true">General Correspondence</a> </li> </ul> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Corporate Reports</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/publication/corporate-reports" aria-haspopup="false">Corporate Reports Overview</a> </li> <li> <a tabindex="0" href="/publication/corporate-reports/strategic-plan" aria-haspopup="true">Our Strategy </a> </li> <li> <a tabindex="0" href="/publication/corporate-reports/annual-reports" aria-haspopup="true">Annual Reports Archive</a> </li> <li> <a tabindex="0" href="/publication/corporate-reports/annual-performance-statement" aria-haspopup="true">Annual Performance Statements Archive</a> </li> <li> <a tabindex="0" href="/publication/corporate-reports/central-bank-annual-report-and-annual-performance-statement-2023" aria-haspopup="true">Central Bank Annual Report and Annual Performance Statement 2023</a> </li> </ul> </li> <li> <a tabindex="0" href="/publication/discussion-papers" aria-haspopup="true">Discussion Papers</a> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Financial Stability Review </a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/publication/financial-stability-review" aria-haspopup="false">Financial Stability Review Overview</a> </li> <li> <a tabindex="0" href="/publication/financial-stability-review/financial-stability-review-2024-ii" aria-haspopup="true">Financial Stability Review 2024 II</a> </li> <li> <a tabindex="0" href="/publication/financial-stability-review/financial-stability-review-2024-i" aria-haspopup="true">Financial Stability Review 2024 I</a> </li> <li> <a tabindex="0" href="/publication/financial-stability-review/financial-stability-review-2023-ii" aria-haspopup="true">Financial Stability Review 2023 II</a> </li> <li> <a tabindex="0" href="/publication/financial-stability-review/financial-stability-review-2023-i" aria-haspopup="true">Financial Stability Review 2023 I</a> </li> <li> <a tabindex="0" href="/publication/financial-stability-review/financial-stability-review-2022-ii" aria-haspopup="true">Financial Stability Review 2022 II</a> </li> <li> <a tabindex="0" href="/publication/financial-stability-review/financial-stability-review-2022-i" aria-haspopup="true">Financial Stability Review 2022 I</a> </li> <li> <a tabindex="0" href="/publication/financial-stability-review/financial-stability-review-2021-ii" aria-haspopup="true">Financial Stability Review 2021 II</a> </li> <li> <a tabindex="0" href="/publication/financial-stability-review/financial-stability-review-2021-i" aria-haspopup="true">Financial Stability Review 2021 I</a> </li> <li> <a tabindex="0" href="/publication/financial-stability-review/financial-stability-review-2020-ii" aria-haspopup="true">Financial Stability Review 2020 II</a> </li> <li> <a tabindex="0" href="/publication/financial-stability-review/financial-stability-review-2020-i" aria-haspopup="true">Financial Stability Review 2020 I</a> </li> <li> <a tabindex="0" href="/publication/financial-stability-review/financial-stability-review-2019-ii" aria-haspopup="true">Financial Stability Review 2019 II</a> </li> <li> <a tabindex="0" href="/publication/financial-stability-review/financial-stability-review-2019-i" aria-haspopup="true">Financial Stability Review 2019 I</a> </li> <li> <a tabindex="0" href="/publication/financial-stability-review/financial-stability-review-list" aria-haspopup="true">Financial Stability Review Archive</a> </li> <li> <a tabindex="0" href="/publication/financial-stability-review/macro-financial-reviews" aria-haspopup="true">Macro Financial Reviews</a> </li> </ul> </li> <li> <a tabindex="0" href="/publication/financial-measures-programme" aria-haspopup="true">Financial Measures Programme</a> </li> <li> <a tabindex="0" href="/publication/household-credit-market-report" aria-haspopup="true">Household Credit Market Report </a> </li> <li> <a tabindex="0" href="/publication/insurance-compensation-fund" aria-haspopup="true">Insurance Compensation Fund </a> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Quarterly Bulletins</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/publication/quarterly-bulletins" aria-haspopup="false">Quarterly Bulletins Overview</a> </li> <li> <a tabindex="0" href="/publication/quarterly-bulletins/signed-articles" aria-haspopup="true">Quarterly Bulletin Signed Articles</a> </li> <li> <a tabindex="0" href="/publication/quarterly-bulletins/quarterly-bulletins-list" aria-haspopup="true">Quarterly Bulletins Archive</a> </li> <li> <a tabindex="0" href="/publication/quarterly-bulletins/quarterly-bulletin-q4-2024" aria-haspopup="true">Quarterly Bulletin Q4 2024</a> </li> <li> <a tabindex="0" href="/publication/quarterly-bulletins/quarterly-bulletin-q3-2024" aria-haspopup="true">Quarterly Bulletin Q3 2024</a> </li> <li> <a tabindex="0" href="/publication/quarterly-bulletins/quarterly-bulletin-q2-2024" aria-haspopup="true">Quarterly Bulletin Q2 2024</a> </li> <li> <a tabindex="0" href="/publication/quarterly-bulletins/quarterly-bulletin-q1-2024" aria-haspopup="true">Quarterly Bulletin Q1 2024</a> </li> </ul> </li> <li> <a tabindex="0" href="/publication/sme-market-reports" aria-haspopup="true">SME Market Reports </a> </li> <li> <a tabindex="0" href="/publication/systemic-risk-pack" aria-haspopup="true">Systemic Risk Pack</a> </li> <li> <a tabindex="0" href="/publication/regulatory---supervisory-outlook-report" aria-haspopup="true">Regulatory & Supervisory Outlook Report</a> </li> </ul> </div> </div> <a href="#" class="close-megamenu">Close <span class="fa fa-times"></span></a> </div> </div> </li> <li> <a id="item-statistics" class="" href="#" aria-haspopup="true"><span>Statistics</span></a> <div class="grey-box"> <div class="container"> <div class="navbtn row hidden-sm hidden-md hidden-lg"> <div class="col-xs-4"> <a href="#" class="btn btn-dark-blue button-text-small"> <span class="glyphicon glyphicon-chevron-left"></span>Back </a> </div> <div class="col-xs-8"> <p class="title">ACS</p> </div> </div> <div class="row heading-bar"> <div class="col-sm-6">Statistics</div> <div class="col-sm-6"></div> </div> <div class="row"> <div class="col-sm-3 first"> <p>Our role as the leading compiler of Irish financial statistics.</p><p><a href="/statistics" class="btn-reg">Statistics Overview</a></p><p>Making data accessible for all. </p><p><a href="/statistics/open-data-portal" class="btn-reg" data-sf-ec-immutable="">Open Data Portal</a></p><p>Innovative insights using frontier methods.</p><p><a href="/statistics/frontierstatistics" class="btn-reg" data-sf-ec-immutable="">Frontier Statistics</a></p><p> </p><hr> </div> <div class="col-sm-9 sub-menu "> <ul role="menu" aria-label="second level menu"> <li class=""> <a tabindex="0" href="/statistics" aria-haspopup="false">Statistics Overview</a> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Statistical Publications</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/statistics/statistical-publications" aria-haspopup="false">Statistical Publications Overview</a> </li> <li> <a tabindex="0" href="/statistics/statistical-publications/behind-the-data" aria-haspopup="true">Behind the Data</a> </li> </ul> </li> <li> <a tabindex="0" href="/statistics/release-calendar" aria-haspopup="true">Statistical Tables Publication Calendar</a> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Data & Analysis</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/statistics/data-and-analysis" aria-haspopup="false">Data & Analysis Overview</a> </li> <li> <a tabindex="0" href="/statistics/data-and-analysis/credit-and-banking-statistics" aria-haspopup="true">Credit and Banking Statistics</a> </li> <li> <a tabindex="0" href="/statistics/data-and-analysis/monthly-card-payment-statistics" aria-haspopup="true">Monthly Card Payment Statistics</a> </li> <li> <a tabindex="0" href="/statistics/data-and-analysis/bis-triennial-derivatives-survey" aria-haspopup="true">BIS Triennial Derivatives Survey</a> </li> <li> <a tabindex="0" href="/statistics/data-and-analysis/other-financial-sector-statistics" aria-haspopup="true">Non-Bank Financial Sector Statistics</a> </li> <li> <a tabindex="0" href="/statistics/data-and-analysis/financial-accounts" aria-haspopup="true">Quarterly Financial Accounts</a> </li> <li> <a tabindex="0" href="/statistics/data-and-analysis/securities-statistics" aria-haspopup="true">Securities Statistics</a> </li> <li> <a tabindex="0" href="/statistics/data-and-analysis/competitiveness-reserves-and-national-debt" aria-haspopup="true">Competitiveness, Reserves and National Debt</a> </li> <li> <a tabindex="0" href="/statistics/data-and-analysis/euro-area-statistics" aria-haspopup="true">Euro Area Statistics</a> </li> <li> <a tabindex="0" href="/statistics/data-and-analysis/insurance-corporations-statistics" aria-haspopup="true">Insurance Corporations Statistics</a> </li> <li> <a tabindex="0" href="/statistics/data-and-analysis/payments-services-statistics" aria-haspopup="true">Payment Statistics</a> </li> <li> <a tabindex="0" href="/statistics/data-and-analysis/pension-fund-statistics" aria-haspopup="true">Pension Fund Statistics </a> </li> <li> <a tabindex="0" href="/statistics/data-and-analysis/national-claims-information-database" aria-haspopup="true">National Claims Information Database</a> </li> </ul> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Statistical Reporting Requirements</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/statistics/statistical-reporting-requirements" aria-haspopup="false">Statistical Reporting Requirements Overview</a> </li> <li> <a tabindex="0" href="/statistics/statistical-reporting-requirements/schedule-of-dates" aria-haspopup="true">Schedule of Dates</a> </li> <li> <a tabindex="0" href="/statistics/statistical-reporting-requirements/credit-institutions" aria-haspopup="true">Credit Institutions</a> </li> <li> <a tabindex="0" href="/statistics/statistical-reporting-requirements/targeted-longer-term-refinancing-operations-tltros" aria-haspopup="true">Targeted Longer-Term Refinancing Operations (TLTROs)</a> </li> <li> <a tabindex="0" href="/statistics/statistical-reporting-requirements/financial-vehicle-corporations" aria-haspopup="true">Financial Vehicle Corporations</a> </li> <li> <a tabindex="0" href="/statistics/statistical-reporting-requirements/securities-reporting-custodians" aria-haspopup="true">Securities Reporting Custodians</a> </li> <li> <a tabindex="0" href="/statistics/statistical-reporting-requirements/fund-administrators" aria-haspopup="true">Fund Administrators</a> </li> <li> <a tabindex="0" href="/statistics/statistical-reporting-requirements/insurance-corporations" aria-haspopup="true">Insurance Corporations</a> </li> <li> <a tabindex="0" href="/statistics/statistical-reporting-requirements/special-purpose-vehicles" aria-haspopup="true">Special Purpose Vehicles</a> </li> <li> <a tabindex="0" href="/statistics/statistical-reporting-requirements/classification-of-entities-by-institutional-sector" aria-haspopup="true">Classification of Entities by Institutional Sector</a> </li> <li> <a tabindex="0" href="/statistics/statistical-reporting-requirements/payment-service-providers" aria-haspopup="true">Payment Service Providers</a> </li> <li> <a tabindex="0" href="/statistics/statistical-reporting-requirements/anacredit-in-ireland" aria-haspopup="true">AnaCredit in Ireland</a> </li> <li> <a tabindex="0" href="/statistics/statistical-reporting-requirements/pension-funds" aria-haspopup="true">Pension Funds</a> </li> </ul> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Exchange Rates and Interest Rates</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/statistics/interest-rates-exchange-rates" aria-haspopup="false">Exchange Rates and Interest Rates Overview</a> </li> <li> <a tabindex="0" href="/statistics/interest-rates-exchange-rates/exchange-rates" aria-haspopup="true">Exchange Rates</a> </li> <li> <a tabindex="0" href="/statistics/interest-rates-exchange-rates/ecb-interest-rates" aria-haspopup="true">ECB Interest Rates</a> </li> </ul> </li> <li> <a tabindex="0" href="/statistics/open-data-portal" aria-haspopup="true">Open Data Portal</a> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Frontier Statistics</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/statistics/frontierstatistics" aria-haspopup="false">Frontier Statistics Overview</a> </li> <li> <a tabindex="0" href="/statistics/frontierstatistics/what-are-frontier-statistics" aria-haspopup="true">What are Frontier Statistics</a> </li> <li> <a tabindex="0" href="/statistics/frontierstatistics/total-domestic-credit" aria-haspopup="true">Total Domestic Credit</a> </li> <li> <a tabindex="0" href="/statistics/frontierstatistics/mortgage-interest-rate-distributions" aria-haspopup="true">Mortgage Interest Rate Distributions</a> </li> </ul> </li> <li> <a tabindex="0" href="/statistics/contact-us" aria-haspopup="true">Contact Us</a> </li> </ul> </div> </div> <a href="#" class="close-megamenu">Close <span class="fa fa-times"></span></a> </div> </div> </li> <li> <a id="item-consumer-hub" class="active" href="#" aria-haspopup="true"><span>Consumer Hub</span></a> <div class="grey-box"> <div class="container"> <div class="navbtn row hidden-sm hidden-md hidden-lg"> <div class="col-xs-4"> <a href="#" class="btn btn-dark-blue button-text-small"> <span class="glyphicon glyphicon-chevron-left"></span>Back </a> </div> <div class="col-xs-8"> <p class="title">ACS</p> </div> </div> <div class="row heading-bar"> <div class="col-sm-6">Consumer Hub</div> <div class="col-sm-6"></div> </div> <div class="row"> <div class="col-sm-3 first"> <p>Our work in protecting you.</p> <p><a href="/consumer-hub" class="btn-reg">Consumer Hub Overview</a></p><hr><ul><li><a href="/consumer-hub/explainers/how-can-i-avoid-a-financial-services-scam">Avoiding Financial Scams</a></li><li><a href="http://registers.centralbank.ie/" title="This link will open in a new tab or window" target="_blank" rel="noopener" data-sf-ec-immutable="">Check if a firm is regulated</a></li><li><a href="/regulation/how-we-regulate/authorisation/unauthorised-firms/search-unauthorised-firms">See a list of unauthorised firms</a></li><li><a href="/consumer-hub/explainers/how-do-i-complain-about-a-financial-services-firm">Complain about a financial services firm</a></li></ul> </div> <div class="col-sm-9 sub-menu "> <ul role="menu" aria-label="second level menu"> <li class=""> <a tabindex="0" href="/consumer-hub" aria-haspopup="false">Consumer Hub Overview</a> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Explainers</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/consumer-hub/explainers" aria-haspopup="false">Explainers Overview</a> </li> <li> <a tabindex="0" href="/consumer-hub/explainers/animated-explainer-series" aria-haspopup="true">Animated Explainer Series</a> </li> </ul> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Buying insurance</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/consumer-hub/buying-insurance" aria-haspopup="false">Buying insurance Overview</a> </li> <li> <a tabindex="0" href="/consumer-hub/buying-insurance/what-information-do-i-need-to-provide-when-buying-insurance" aria-haspopup="true">What information do I need to provide when buying insurance?</a> </li> </ul> </li> <li> <a tabindex="0" href="/consumer-hub/what-do-i-need-to-know-about-using-a-credit-card" aria-haspopup="true">Credit cards</a> </li> <li> <a tabindex="0" href="/consumer-hub/saving-your-money" aria-haspopup="true">Saving your money</a> </li> <li> <a tabindex="0" href="/consumer-hub/investing-your-money-consumer-faq" aria-haspopup="true">Investing your money</a> </li> <li> <a tabindex="0" href="/consumer-hub/short-term-credit" aria-haspopup="true">Short-term credit </a> </li> <li> <a tabindex="0" href="/consumer-hub/mortgages-and-financial-difficulty" aria-haspopup="true">Mortgages and Financial Difficulty</a> </li> <li> <a tabindex="0" href="/consumer-hub/crypto-consumer-information" aria-haspopup="true">Crypto</a> </li> <li> <a tabindex="0" href="/consumer-hub/scams" aria-haspopup="true">Scams</a> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Banknotes and Coins</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/consumer-hub/notes-and-coins" aria-haspopup="false">Banknotes and Coins Overview</a> </li> <li> <a tabindex="0" href="/consumer-hub/notes-and-coins/collector-coins" aria-haspopup="true">Collector Coins</a> </li> <li> <a tabindex="0" href="/consumer-hub/notes-and-coins/exchange-old-or-damaged-money" aria-haspopup="true">Replace Old or Damaged Money</a> </li> <li> <a tabindex="0" href="/consumer-hub/notes-and-coins/euro-banknotes" aria-haspopup="true">Euro Banknotes</a> </li> <li> <a tabindex="0" href="/consumer-hub/notes-and-coins/euro-coins" aria-haspopup="true">Euro Coins</a> </li> <li> <a tabindex="0" href="/consumer-hub/notes-and-coins/eurosystem-cash-strategy" aria-haspopup="true">Eurosystem Cash Strategy</a> </li> <li> <a tabindex="0" href="/consumer-hub/notes-and-coins/historical-banknotes" aria-haspopup="true">Old Irish Banknotes</a> </li> <li> <a tabindex="0" href="/consumer-hub/notes-and-coins/irish-coin" aria-haspopup="true">Old Irish Coins</a> </li> <li> <a tabindex="0" href="/consumer-hub/notes-and-coins/suspect-counterfeits" aria-haspopup="true">Suspect Counterfeits</a> </li> <li> <a tabindex="0" href="/consumer-hub/notes-and-coins/faqs" aria-haspopup="true">Banknotes & Coins FAQs</a> </li> </ul> </li> <li> <a tabindex="0" href="/consumer-hub/unauthorised-firms" aria-haspopup="true">Unauthorised Firms</a> </li> <li> <a tabindex="0" href="/consumer-hub/deposit-guarantee-scheme" aria-haspopup="true">Deposit Guarantee Scheme</a> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Mortgage Measures</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/consumer-hub/mortgage-measures" aria-haspopup="false">Mortgage Measures Overview</a> </li> <li> <a tabindex="0" href="/consumer-hub/mortgage-measures/mortgage-measures---faq" aria-haspopup="true">Mortgage Measures - FAQ</a> </li> </ul> </li> <li> <a tabindex="0" href="/consumer-hub/consumer-guides" aria-haspopup="true">Consumer Guides and Surveys</a> </li> <li> <a tabindex="0" href="/consumer-hub/central-credit-register" aria-haspopup="true">Central Credit Register</a> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Warnings and Alerts</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/consumer-hub/consumer-notices" aria-haspopup="false">Warnings and Alerts Overview</a> </li> <li> <a tabindex="0" href="/consumer-hub/consumer-notices/notice-on-phishing-email" aria-haspopup="true">Notice on Phishing Email</a> </li> </ul> </li> <li> <a tabindex="0" href="/consumer-hub/rounding" aria-haspopup="true">Rounding</a> </li> <li class="sub"> <a tabindex="0" href="#" aria-haspopup="true">Tracker Mortgage Examination</a> <ul role="menu" aria-label="third level menu"> <li class=""> <a tabindex="0" href="/consumer-hub/tracker-mortgage-examination" aria-haspopup="false">Tracker Mortgage Examination Overview</a> </li> <li> <a tabindex="0" href="/consumer-hub/tracker-mortgage-examination/aib-ebs-tracker-cases-settled" aria-haspopup="true">AIB/EBS Tracker Cases Settled</a> </li> </ul> </li> <li> <a tabindex="0" href="/consumer-hub/irish-government-bonds" aria-haspopup="true">Irish Government Bonds and Treasury Bills</a> </li> <li> <a tabindex="0" href="/consumer-hub/word-on-the-street" aria-haspopup="true">Word on the Street</a> </li> <li> <a tabindex="0" href="/consumer-hub/contacts-and-complaints" aria-haspopup="true">Contacts and Complaints</a> </li> <li> <a tabindex="0" href="/consumer-hub/using-a-financial-broker" aria-haspopup="true">Using a financial broker</a> </li> </ul> </div> </div> <a href="#" class="close-megamenu">Close <span class="fa fa-times"></span></a> </div> </div> </li> </ul> <div id="tnsMobile" class="hidden-md hidden-sm hidden-lg"></div> </nav> </div> </div> </header> <main> <img src="/Theme/css/imgs/pdf-banner.jpg" class="print-only" alt="cropped image" /> <div class="breadcrumbs"> <nav aria-label="Breadcrumb" class="container"> <ol> <li><a href="/">Home </a></li> <li><a href="/consumer-hub">Consumer Hub </a></li> <li class="active">Mortgages and Financial Difficulty</li> </ol> </nav> </div> <div class="container standard-content"> <div class="sf_cols row"> <div class="col-sm-8 main-content"> <article id="MainContentPlaceholder_T225F410C003_Col00" class="sf_colsIn" data-placeholder-label="Main Content"><h1>Mortgages and financial difficulty </h1> <div class="embed-responsive embed-responsive-16by9"> <iframe src="/placeholder.html" data-src="https://www.youtube.com/embed/zdJ9uhH53qs?rel=0" class="optanon-category-C0004 embed-responsive-item" allowfullscreen></iframe> </div><p><a href="/docs/default-source/consumer-hub-library/video-transcript-mortgage-worries.pdf?sfvrsn=77b3991d_6" target="_blank" title="Read transcript of the video "Mortgage Worries”">Read transcript of the video "Mortgage Worries”</a></p> <p><strong>Page last updated 24 April 2024</strong></p> <p>This page contains information and advice to help you if you are having problems paying your mortgage. </p> <h2>Start by engaging with your lender</h2> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-Are-you-facing-difficulty-in-paying-your-mortgage--9ee14c70-95cd-4bc2-aa4c-f5051cd0a9a2"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#Are-you-facing-difficulty-in-paying-your-mortgage--9ee14c70-95cd-4bc2-aa4c-f5051cd0a9a2" aria-expanded="false" aria-controls="Are-you-facing-difficulty-in-paying-your-mortgage--9ee14c70-95cd-4bc2-aa4c-f5051cd0a9a2"> <strong class="gtm-expanding">Are you facing difficulty in paying your mortgage? </strong> </a> </div> </div> <div id="Are-you-facing-difficulty-in-paying-your-mortgage--9ee14c70-95cd-4bc2-aa4c-f5051cd0a9a2" class="panel-collapse collapse " aria-labelledby="heading-Are-you-facing-difficulty-in-paying-your-mortgage--9ee14c70-95cd-4bc2-aa4c-f5051cd0a9a2" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>If you are struggling to pay your mortgage because of rising interest rates – or any other reason – you may feel overwhelmed and worried about losing your home.</p> <p>But no matter how bad your situation is, there are solutions that may be able to help.</p> <p>If you are experiencing financial difficulty, or if you are concerned about your mortgage repayments, talk to your lender as soon as possible. </p> <p>Even if you haven’t missed a payment yet, if you are experiencing any difficulty with making that payment, you should contact your lender to see how they can support you. </p> <p>Don’t ignore the situation.</p> <p>Engaging with your lender means they can assess your financial situation and help you get back on track with your mortgage. </p> <p>Early engagement can prevent your financial situation from worsening.</p> </div> </div> </div> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-What-will-happen-when-I-talk-to-my-lender--359215e2-01e7-44f1-841c-8f9f6163e95c"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#What-will-happen-when-I-talk-to-my-lender--359215e2-01e7-44f1-841c-8f9f6163e95c" aria-expanded="false" aria-controls="What-will-happen-when-I-talk-to-my-lender--359215e2-01e7-44f1-841c-8f9f6163e95c"> <strong class="gtm-expanding">What will happen when I talk to my lender? </strong> </a> </div> </div> <div id="What-will-happen-when-I-talk-to-my-lender--359215e2-01e7-44f1-841c-8f9f6163e95c" class="panel-collapse collapse " aria-labelledby="heading-What-will-happen-when-I-talk-to-my-lender--359215e2-01e7-44f1-841c-8f9f6163e95c" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>Your lender will provide you with an information booklet that explains, amongst other things, you’re their procedure for dealing with borrowers in financial difficulty, as well as relevant timelines. </p> <p>It is important that you read this carefully, and get appropriate advice if you need it, so that you are clear on the process your lender will follow to get you back on track with your mortgage.</p> <p>As part of this process, you will need to provide information about your overall circumstances, including your personal financial situation. </p> <p>This is to enable your lender assess which solutions may be appropriate and sustainable for you.</p> <p>Following a review of your financial situation, your lender may offer you an alternative repayment arrangement (ARA). </p> <p>An ARA is a new agreement with your lender to address arrears or financial difficulties.</p> <p>There are many different ARAs that your lender may be able to offer you. </p> <p>Your lender will explain the reasons why they are offering you a specific ARA, and also the reasons why they are not offering you other types of ARA.</p> <p>Your lender is required to engage with you - in line with the <a href="https://www.centralbank.ie/docs/default-source/Regulation/industry-market-sectors/brokers-retail-intermediaries/guidance/consumer-protection-code-v4.pdf" target="_blank" title="Consumer Protection Code">Consumer Protection Code</a> and the <a href="https://www.centralbank.ie/docs/default-source/consumer-hub-library/dealing-with-mortgage-debt/code-of-conduct-on-mortgage-arrears---a-consumer-guide.pdf?sfvrsn=8" target="_blank" title="Code of Conduct on Mortgage Arrears">Code of Conduct on Mortgage Arrears</a>. </p> <p>The aim is to deliver appropriate and sustainable solutions and facilitate you to return to repaying your mortgage.</p> <p>You should also consider contacting the <a href="http://www.mabs.ie/" target="_blank" title="This link will open in a new tab or window">Money Advice and Budgeting Service (MABS)</a> for support. </p> <p>MABS is the state’s money advice service and can help you if you have problem debt, or if you feel like your debts are in danger of becoming a problem. </p> <p>MABS is free, confidential and independent.</p> <p>The state also provides support to mortgage borrowers who are in financial difficulty. </p> <p>MABS can advise you if you are eligible for these supports.</p> </div> </div> </div> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-How-does-the-Central-Bank-protect-borrowers-in-or-facing-mortgage-arrears-on-their-home-eb43d97f-84a4-4958-86b2-e873aefd537e"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#How-does-the-Central-Bank-protect-borrowers-in-or-facing-mortgage-arrears-on-their-home-eb43d97f-84a4-4958-86b2-e873aefd537e" aria-expanded="false" aria-controls="How-does-the-Central-Bank-protect-borrowers-in-or-facing-mortgage-arrears-on-their-home-eb43d97f-84a4-4958-86b2-e873aefd537e"> <strong class="gtm-expanding">How does the Central Bank protect borrowers in, or facing, mortgage arrears on their home?</strong> </a> </div> </div> <div id="How-does-the-Central-Bank-protect-borrowers-in-or-facing-mortgage-arrears-on-their-home-eb43d97f-84a4-4958-86b2-e873aefd537e" class="panel-collapse collapse " aria-labelledby="heading-How-does-the-Central-Bank-protect-borrowers-in-or-facing-mortgage-arrears-on-their-home-eb43d97f-84a4-4958-86b2-e873aefd537e" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>The Central Bank has a statutory <a href="https://www.centralbank.ie/docs/default-source/consumer-hub-library/dealing-with-mortgage-debt/code-of-conduct-on-mortgage-arrears---a-consumer-guide.pdf?sfvrsn=8" title="Code of Conduct on Mortgage Arrears (CCMA)" target="_blank">Code of Conduct on Mortgage Arrears (CCMA)</a> to help you if you are already or facing difficulty paying your mortgage. This CCMA is designed to protect you and lenders are legally obliged to comply with it. Under the CCMA, your lender is required to: </p> <ul> <li>Treat your case sympathetically and positively, with the aim of getting you back on track with your mortgage.</li> <li>Provide dedicated and specially trained staff to manage your case. This includes having any meetings with you in private and referring you to their relevant information. </li> <li>Follow the Mortgage Arrears Resolution Process (MARP) which sets out how your lender must communicate with you, and assess your situation with the aim of coming to a resolution.</li> <li>Have an appeals process in place so you can appeal certain decisions of your lender.</li> </ul> <p>Lenders must engage with you to aim to deliver appropriate and sustainable solutions and facilitate as many borrowers as possible to return to repaying their debt.</p> <p>However, the protections of the CCMA only apply to borrowers who engage with and co-operate with their lender. This is why if you are experiencing financial difficulty, or if you are concerned about going into mortgage arrears, you should talk to your lender as soon as possible. You should not ignore the situation.</p> <p>For more detailed information on how the Central Bank protects borrowers in, or facing, mortgage arrears on their home, see our explainer: <a href="https://www.centralbank.ie/docs/default-source/consumer-hub-library/dealing-with-mortgage-debt/code-of-conduct-on-mortgage-arrears---a-consumer-guide.pdf?sfvrsn=8" title="How does the Central Bank protect me if I can’t pay my mortgage?">How does the Central Bank protect me if I can’t pay my mortgage?</a> and consumer guide: <a href="/docs/default-source/consumer-hub-library/dealing-with-mortgage-debt/code-of-conduct-on-mortgage-arrears---a-consumer-guide.pdf?sfvrsn=729baa1d_10" title="Code of Conduct on Mortgage Arrears - A Consumer Guide">Code of Conduct on Mortgage Arrears - A Consumer Guide</a>.</p> </div> </div> </div> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-What-is-the-Mortgage-Arrears-Resolution-Process-MARP-5a6fa89b-212a-4849-8ea2-db3979228872"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#What-is-the-Mortgage-Arrears-Resolution-Process-MARP-5a6fa89b-212a-4849-8ea2-db3979228872" aria-expanded="false" aria-controls="What-is-the-Mortgage-Arrears-Resolution-Process-MARP-5a6fa89b-212a-4849-8ea2-db3979228872"> <strong class="gtm-expanding">What is the Mortgage Arrears Resolution Process (MARP)?</strong> </a> </div> </div> <div id="What-is-the-Mortgage-Arrears-Resolution-Process-MARP-5a6fa89b-212a-4849-8ea2-db3979228872" class="panel-collapse collapse " aria-labelledby="heading-What-is-the-Mortgage-Arrears-Resolution-Process-MARP-5a6fa89b-212a-4849-8ea2-db3979228872" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>Central to the CCMA is the Mortgage Arrears Resolution Process. This details how your lender must treat you with the aim of resolving your situation. It has the following four components:</p> <ul> <li><strong>Communication</strong> <p>This sets out how your lender communicates with you.  For example, your lender cannot contact you excessively, and must provide you with information to help you understand your situation.</p> </li> <li><strong>Financial</strong><strong> information</strong> <p>In order to assess your mortgage problem, your lender will need to get information from you about your personal financial situation. To do this your lender will ask you to complete a “Standard Financial Statement”. This allows your lender to see all of your monthly income and outgoings. For help completing this statement <a href="https://www.centralbank.ie/docs/default-source/regulation/consumer-protection/other-codes-of-conduct/35-gns-4-2-7-mortgage-arrears---sfs.pdf?sfvrsn=6" title="see our consumer guide">see our consumer guide</a>.</p> </li> <li><strong>Assessment</strong> <p>This is where your lender assesses your case and decides whether it can offer an appropriate and sustainable alternative repayment arrangement on your mortgage. Every case is different and your lender needs to carefully assess your personal financial circumstances before making this decision.</p> </li> </ul> <ul> <li><strong>Resolution</strong> <p>This is the point at which your lender either offers you an alternative repayment arrangement or decides not to. If your lender does not offer you one, it must explain the reasons why. You can appeal this decision to your lender’s Appeals Board. </p> </li> </ul> <p>Another important protection of the MARP is that you must be given at least eight months from the date your mortgage arrears arose, or three months from the date an alternative arrangement could not be agreed (whichever is later), before your lender can take legal proceedings against you. However, this only applies provided you co-operate with your lender.</p> <p> </p> <ul> </ul> </div> </div> </div> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-If-I-am-in-financial-difficulty-why-is-it-so-important-for-me-to-engage-with-my-lender-d54bccb3-f689-40c1-bd14-24c2ac368886"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#If-I-am-in-financial-difficulty-why-is-it-so-important-for-me-to-engage-with-my-lender-d54bccb3-f689-40c1-bd14-24c2ac368886" aria-expanded="false" aria-controls="If-I-am-in-financial-difficulty-why-is-it-so-important-for-me-to-engage-with-my-lender-d54bccb3-f689-40c1-bd14-24c2ac368886"> <strong class="gtm-expanding">If I am in financial difficulty, why is it so important for me to engage with my lender?</strong> </a> </div> </div> <div id="If-I-am-in-financial-difficulty-why-is-it-so-important-for-me-to-engage-with-my-lender-d54bccb3-f689-40c1-bd14-24c2ac368886" class="panel-collapse collapse " aria-labelledby="heading-If-I-am-in-financial-difficulty-why-is-it-so-important-for-me-to-engage-with-my-lender-d54bccb3-f689-40c1-bd14-24c2ac368886" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>If you are experiencing financial difficulty and engage with your lender, your lender can assess your financial situation and help you get back on track with your mortgage.</p> <p>Early engagement with your lender may prevent your financial situation from worsening.  Even if you haven't missed a payment yet, if you experiencing any difficulty with making that payment, you should contact your lender to see how they can support you.</p> <p>Under the Central Bank’s <a href="https://www.centralbank.ie/docs/default-source/consumer-hub-library/dealing-with-mortgage-debt/code-of-conduct-on-mortgage-arrears---a-consumer-guide.pdf?sfvrsn=8" title="Code of Conduct on Mortgage Arrears (CCMA)">Code of Conduct on Mortgage Arrears (CCMA)</a>, lenders are obliged to assist borrowers as far as possible taking into account his/her particular circumstances.</p> <p>Many of the protections that the Central Bank has in place under the CCMA are only available to borrowers who are cooperating with their lender to address the arrears situation.</p> <p>If you engage with your lender, your lender may offer you an alternative repayment arrangement (ARA) which is a new agreement with your lender to address arrears or financial difficulties.</p> <p>If you are in arrears and don’t engage or cooperate with your lender, you risk being classified as “not cooperating.”</p> <p>If this happens, your lender will notify you that you have lost the protections of the MARP. </p> <p>This means your lender can start legal proceedings immediately, which could result in you losing your home.</p> <p>For this reason, it is very important to always engage with your lender and continue to do so throughout the process. Even if legal proceedings have already started, under the CCMA a lender can still agree an alternative repayment arrangement with you.</p> <p>Non-cooperation may also impact your eligibility for a debt solution, such as a <a href="https://www.isi.gov.ie/en/ISI/Pages/Personal_Insolvency_Arrangement" title="This link will open in a new tab or window" target="_blank" rel="noopener">Personal Insolvency Arrangement</a>. In addition, your lender may impose charges and/or surcharge interest on arrears arising on your mortgage account.</p> </div> </div> </div><h2>What to expect from your lender</h2> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-How-can-I-get-information-about-how-my-lender-deals-with-mortgage-borrowers-who-are-in-financial-difficulty-or-who-are-concerned-about-going-into-mortgage-arrears-87da171d-ce10-47ab-911a-8613b186bdeb"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#How-can-I-get-information-about-how-my-lender-deals-with-mortgage-borrowers-who-are-in-financial-difficulty-or-who-are-concerned-about-going-into-mortgage-arrears-87da171d-ce10-47ab-911a-8613b186bdeb" aria-expanded="false" aria-controls="How-can-I-get-information-about-how-my-lender-deals-with-mortgage-borrowers-who-are-in-financial-difficulty-or-who-are-concerned-about-going-into-mortgage-arrears-87da171d-ce10-47ab-911a-8613b186bdeb"> <strong class="gtm-expanding">How can I get information about how my lender deals with mortgage borrowers who are in financial difficulty, or who are concerned about going into mortgage arrears?</strong> </a> </div> </div> <div id="How-can-I-get-information-about-how-my-lender-deals-with-mortgage-borrowers-who-are-in-financial-difficulty-or-who-are-concerned-about-going-into-mortgage-arrears-87da171d-ce10-47ab-911a-8613b186bdeb" class="panel-collapse collapse " aria-labelledby="heading-How-can-I-get-information-about-how-my-lender-deals-with-mortgage-borrowers-who-are-in-financial-difficulty-or-who-are-concerned-about-going-into-mortgage-arrears-87da171d-ce10-47ab-911a-8613b186bdeb" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>Where you are in arrears, or are concerned about your mortgage repayments, your lender is obliged to provide you with a copy of its Mortgage Arrears Resolution Process (MARP) booklet. This includes:</p> <div> <div id="_com_1" language="JavaScript"> <ul> <li>An explanation of the alternative repayment arrangements available to you, how these arrangements work, the key features of the arrangements and an outline, in general terms, of your lender’s criteria for assessing requests for alternative repayment arrangements. </li> <li>An explanation of all options offered by your lender, (other than alternative repayment arrangements) such as voluntary surrender, voluntary sale, mortgage to rent and trading down.</li> <li>Information about the potential availability of relevant State supports.  </li> <li>Who you should contact if you are in financial difficulty, or are concerned about going into mortgage arrears.</li> <li>Contact details for <a href="http://www.mabs.ie/" title="This link will open in a new tab or window" target="_blank" rel="noopener">Money Advice and Budgeting Service (MABS)</a></li> </ul> </div> </div> <p>You can also take a look at your lender’s website for details on how they manage mortgage arrears and what solutions they offer to borrowers in financial difficulty, or who are concerned about going into mortgage arrears.</p> </div> </div> </div> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-How-can-I-expect-my-lender-to-communicate-with-me-if-I-contact-them-about-my-arrears-or-if-I-am-concerned-about-going-into-arrears-3d051ea6-cfd0-4b78-b404-c273768c5269"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#How-can-I-expect-my-lender-to-communicate-with-me-if-I-contact-them-about-my-arrears-or-if-I-am-concerned-about-going-into-arrears-3d051ea6-cfd0-4b78-b404-c273768c5269" aria-expanded="false" aria-controls="How-can-I-expect-my-lender-to-communicate-with-me-if-I-contact-them-about-my-arrears-or-if-I-am-concerned-about-going-into-arrears-3d051ea6-cfd0-4b78-b404-c273768c5269"> <strong class="gtm-expanding">How can I expect my lender to communicate with me if I contact them about my arrears, or if I am concerned about going into arrears?</strong> </a> </div> </div> <div id="How-can-I-expect-my-lender-to-communicate-with-me-if-I-contact-them-about-my-arrears-or-if-I-am-concerned-about-going-into-arrears-3d051ea6-cfd0-4b78-b404-c273768c5269" class="panel-collapse collapse " aria-labelledby="heading-How-can-I-expect-my-lender-to-communicate-with-me-if-I-contact-them-about-my-arrears-or-if-I-am-concerned-about-going-into-arrears-3d051ea6-cfd0-4b78-b404-c273768c5269" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>Lenders must treat your case sympathetically and positively, with the aim of getting you back on track with your mortgage. Lenders must not communicate in a manner that is excessive, aggressive, intimidating or harassing. Lenders have to provide you with sufficient time to complete an action before they follow up with you on the status of that action, and agree with you how future communications will be managed.</p> </div> </div> </div> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-What-factors-do-lenders-consider-when-assessing-my-circumstances-if-I-am-in-financial-difficulty-or-concerned-about-going-into-mortgage-arrears-9ecf8dc9-b24a-4440-b04e-288e465826ef"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#What-factors-do-lenders-consider-when-assessing-my-circumstances-if-I-am-in-financial-difficulty-or-concerned-about-going-into-mortgage-arrears-9ecf8dc9-b24a-4440-b04e-288e465826ef" aria-expanded="false" aria-controls="What-factors-do-lenders-consider-when-assessing-my-circumstances-if-I-am-in-financial-difficulty-or-concerned-about-going-into-mortgage-arrears-9ecf8dc9-b24a-4440-b04e-288e465826ef"> <strong class="gtm-expanding">What factors do lenders consider when assessing my circumstances if I am in financial difficulty, or concerned about going into mortgage arrears?</strong> </a> </div> </div> <div id="What-factors-do-lenders-consider-when-assessing-my-circumstances-if-I-am-in-financial-difficulty-or-concerned-about-going-into-mortgage-arrears-9ecf8dc9-b24a-4440-b04e-288e465826ef" class="panel-collapse collapse " aria-labelledby="heading-What-factors-do-lenders-consider-when-assessing-my-circumstances-if-I-am-in-financial-difficulty-or-concerned-about-going-into-mortgage-arrears-9ecf8dc9-b24a-4440-b04e-288e465826ef" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>Under the Central Bank’s <a href="https://www.centralbank.ie/docs/default-source/consumer-hub-library/dealing-with-mortgage-debt/code-of-conduct-on-mortgage-arrears---a-consumer-guide.pdf?sfvrsn=8" title="Code of Conduct on Mortgage Arrears (CCMA)">Code of Conduct on Mortgage Arrears (CCMA)</a>, each lender has an obligation to assess your full circumstances including: </p> <ul> <li>Your personal circumstances </li> <li>Your overall indebtedness</li> <li>The information you provide in the <a href="https://www.centralbank.ie/docs/default-source/Regulation/consumer-protection/other-codes-of-conduct/36-gns-4-2-7-financial-statement.pdf" title="Standard Financial Statement">Standard Financial Statement</a> </li> <li>Your current repayment capacity</li> <li>Your previous repayment history. </li> </ul> <p>Lenders have obligations to assist you as far as possible taking into account your particular circumstances.</p> If you are in financial difficulty or are concerned about going into mortgage arrears, the <a href="http://www.mabs.ie/" title="This link will open in a new tab or window" target="_blank" rel="noopener">Money Advice and Budgeting Service (MABS)</a> may also be able to help you. </div> </div> </div> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-I-have-been-asked-to-complete-a-Standard-Financial-Statement--what-is-that-and-what-is-its-purpose-25da47db-a7fc-44e7-ba7e-f9c9e5ece996"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#I-have-been-asked-to-complete-a-Standard-Financial-Statement--what-is-that-and-what-is-its-purpose-25da47db-a7fc-44e7-ba7e-f9c9e5ece996" aria-expanded="false" aria-controls="I-have-been-asked-to-complete-a-Standard-Financial-Statement--what-is-that-and-what-is-its-purpose-25da47db-a7fc-44e7-ba7e-f9c9e5ece996"> <strong class="gtm-expanding">I have been asked to complete a Standard Financial Statement – what is that, and what is its purpose?</strong> </a> </div> </div> <div id="I-have-been-asked-to-complete-a-Standard-Financial-Statement--what-is-that-and-what-is-its-purpose-25da47db-a7fc-44e7-ba7e-f9c9e5ece996" class="panel-collapse collapse " aria-labelledby="heading-I-have-been-asked-to-complete-a-Standard-Financial-Statement--what-is-that-and-what-is-its-purpose-25da47db-a7fc-44e7-ba7e-f9c9e5ece996" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>A <a href="https://www.centralbank.ie/docs/default-source/Regulation/consumer-protection/other-codes-of-conduct/36-gns-4-2-7-financial-statement.pdf" title="Standard Financial Statement (SFS)">Standard Financial Statement (SFS)</a> is a document which your lender will use to gather financial information from you to complete an assessment of your circumstances. </p> <p>The SFS is used by your lender when assessing your case to decide whether it is possible to offer you an ARA and what type of arrangement is appropriate and sustainable for your circumstances.</p> <p>The Central Bank has published <a href="https://www.centralbank.ie/docs/default-source/regulation/consumer-protection/other-codes-of-conduct/35-gns-4-2-7-mortgage-arrears---sfs.pdf?sfvrsn=6" title="a guide to assist you">a guide to assist you</a> with completing the SFS. </p> <p>In addition, your lender is required to:</p> <ul> <li>Provide you with the SFS at the earliest appropriate opportunity</li> <li>Offer to assist you with completing the SFS</li> <li>Inform you that you may wish to seek independent advice to assist you in completing the standard financial statement, for example, from <a href="http://www.mabs.ie/" title="This link will open in a new tab or window" target="_blank" rel="noopener">MABS</a> or an appropriate alternative.</li> </ul> </div> </div> </div><h2>Alternative repayment arrangements</h2> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-What-types-of-alternative-repayment-arrangement-might-I-be-offered-5013507d-7c19-4c7a-9772-dc9f6bece698"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#What-types-of-alternative-repayment-arrangement-might-I-be-offered-5013507d-7c19-4c7a-9772-dc9f6bece698" aria-expanded="false" aria-controls="What-types-of-alternative-repayment-arrangement-might-I-be-offered-5013507d-7c19-4c7a-9772-dc9f6bece698"> <strong class="gtm-expanding">What types of alternative repayment arrangement might I be offered?</strong> </a> </div> </div> <div id="What-types-of-alternative-repayment-arrangement-might-I-be-offered-5013507d-7c19-4c7a-9772-dc9f6bece698" class="panel-collapse collapse " aria-labelledby="heading-What-types-of-alternative-repayment-arrangement-might-I-be-offered-5013507d-7c19-4c7a-9772-dc9f6bece698" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>An alternative repayment arrangement (ARA) is a new agreement with your lender to address your financial difficulties. The purpose of an ARA is to help you get back on track with your mortgage. </p> <p>Following a review of your circumstances, your lender may offer you an ARA. </p> <p>ARAs may include: </p> <ul> <li>Interest only repayments on the mortgage for a specified period of time</li> <li>Permanently reducing the interest rate on the mortgage, or temporarily reducing the interest rate on the mortgage for a specified period of time</li> <li>An arrangement to pay interest and part of the normal capital amount for a specified period of time</li> <li>Deferring payment of all or part of the scheduled mortgage repayment for a specified period of time</li> <li>Extending the term of the mortgage</li> <li>Other, as deemed appropriate by the lender.</li> </ul> <p>In order to determine which ARA may be appropriate and sustainable for your individual financial circumstances, your lender must explore all of the options they offer for ARAs.</p> <p>It is a commercial decision for each lender to decide what ARAs it may offer to borrowers in financial distress.</p> <p>Lenders must engage with you to aim to deliver appropriate and sustainable solutions and facilitate you to return to repaying your mortgage. </p> Before completing the full assessment of your SFS, your lender may agree with you to put a temporary ARA in place to prevent your financial difficulties or arrears situation getting worse. </div> </div> </div> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-Are-there-financial-costs-if-I-take-an-alternative-repayment-arrangement-from-my-lender-07437eae-fcec-4770-b53b-a3b597eae85b"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#Are-there-financial-costs-if-I-take-an-alternative-repayment-arrangement-from-my-lender-07437eae-fcec-4770-b53b-a3b597eae85b" aria-expanded="false" aria-controls="Are-there-financial-costs-if-I-take-an-alternative-repayment-arrangement-from-my-lender-07437eae-fcec-4770-b53b-a3b597eae85b"> <strong class="gtm-expanding">Are there financial costs if I take an alternative repayment arrangement from my lender?</strong> </a> </div> </div> <div id="Are-there-financial-costs-if-I-take-an-alternative-repayment-arrangement-from-my-lender-07437eae-fcec-4770-b53b-a3b597eae85b" class="panel-collapse collapse " aria-labelledby="heading-Are-there-financial-costs-if-I-take-an-alternative-repayment-arrangement-from-my-lender-07437eae-fcec-4770-b53b-a3b597eae85b" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>If your lender offers you an ARA, your lender has an obligation to explain any financial costs that may arise.</p> <p>If there are financial costs, these can be reduced if you pay as much as you can towards your mortgage. Your lender will explain to you how you can reduce your financial costs.</p> <p>Paying as much as you can at any time, even if this is a small amount, can reduce your longer term cost of credit.</p> <p>Your cost of credit is the difference between the amount you borrow and the total amount you repay over the lifetime of the loan. Cost of credit can be influenced by interest charged, fees, repayment frequency, the term of your loan and other charges.</p> </div> </div> </div> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-How-do-I-know-if-the-alternative-repayment-arrangement-offered-is-appropriate-for-me-8636be51-1195-4085-9212-0a3aea8ac82f"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#How-do-I-know-if-the-alternative-repayment-arrangement-offered-is-appropriate-for-me-8636be51-1195-4085-9212-0a3aea8ac82f" aria-expanded="false" aria-controls="How-do-I-know-if-the-alternative-repayment-arrangement-offered-is-appropriate-for-me-8636be51-1195-4085-9212-0a3aea8ac82f"> <strong class="gtm-expanding">How do I know if the alternative repayment arrangement offered is appropriate for me?</strong> </a> </div> </div> <div id="How-do-I-know-if-the-alternative-repayment-arrangement-offered-is-appropriate-for-me-8636be51-1195-4085-9212-0a3aea8ac82f" class="panel-collapse collapse " aria-labelledby="heading-How-do-I-know-if-the-alternative-repayment-arrangement-offered-is-appropriate-for-me-8636be51-1195-4085-9212-0a3aea8ac82f" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>If your lender offers you an ARA, it must provide you with a clear explanation, in writing, of how the ARA works, including:</p> <ul> <li>The new mortgage repayment amount</li> <li>The length of time that the ARA will be in place</li> <li>The implications, if any, arising from the ARA for the existing mortgage including the impact on the mortgage term, the balance outstanding on the mortgage loan account, and the existing arrears on the account, if any</li> <li>Details of any residual mortgage debt remaining at the end of the ARA</li> <li>How interest will be applied to your mortgage loan account as a result of the ARA.</li> </ul> <p>Your lender will also advise the reasons why the ARA offered is considered to be appropriate and sustainable for you by reference to your individual circumstances, and must also advise the advantages of the offer to you, as well as explaining any disadvantages. </p> <p>Your lender will also explain to you, in writing, the reasons why it does not consider other ARAs to be appropriate and sustainable for you.</p> <p>You should take appropriate independent legal and/or financial advice on the ARA that your lender offers you. The <a href="http://www.mabs.ie/" title="This link will open in a new tab or window" target="_blank" rel="noopener">Money Advice and Budgeting Service (MABS)</a> may also be able to advise you. </p> <p>If your circumstances change after agreeing an alternative arrangement, including if they improve, you should let your lender know as soon as possible. The arrangement you are on might not be appropriate any longer, so they will review and consider what other options are available.</p> <p>It is a requirement of the <a href="https://www.centralbank.ie/docs/default-source/consumer-hub-library/dealing-with-mortgage-debt/code-of-conduct-on-mortgage-arrears---a-consumer-guide.pdf?sfvrsn=8" title="Code of Conduct on Mortgage Arrears">Code of Conduct on Mortgage Arrears</a> that your lender must carry out a review of an ARA at any time, if requested by you. </p> </div> </div> </div> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-Following-a-review-my-lender-has-decided-not-to-offer-me-an-alternative-repayment-arrangement-has-offered-me-one-that-I-am-not-satisfied-with-or-has-classified-me-as-not-cooperating--can-I-appeal-this-281bdb88-99f3-4e3f-aea1-8ae76cc38b98"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#Following-a-review-my-lender-has-decided-not-to-offer-me-an-alternative-repayment-arrangement-has-offered-me-one-that-I-am-not-satisfied-with-or-has-classified-me-as-not-cooperating--can-I-appeal-this-281bdb88-99f3-4e3f-aea1-8ae76cc38b98" aria-expanded="false" aria-controls="Following-a-review-my-lender-has-decided-not-to-offer-me-an-alternative-repayment-arrangement-has-offered-me-one-that-I-am-not-satisfied-with-or-has-classified-me-as-not-cooperating--can-I-appeal-this-281bdb88-99f3-4e3f-aea1-8ae76cc38b98"> <strong class="gtm-expanding">Following a review, my lender has decided not to offer me an alternative repayment arrangement, has offered me one that I am not satisfied with, or has classified me as not co-operating – can I appeal this?</strong> </a> </div> </div> <div id="Following-a-review-my-lender-has-decided-not-to-offer-me-an-alternative-repayment-arrangement-has-offered-me-one-that-I-am-not-satisfied-with-or-has-classified-me-as-not-cooperating--can-I-appeal-this-281bdb88-99f3-4e3f-aea1-8ae76cc38b98" class="panel-collapse collapse " aria-labelledby="heading-Following-a-review-my-lender-has-decided-not-to-offer-me-an-alternative-repayment-arrangement-has-offered-me-one-that-I-am-not-satisfied-with-or-has-classified-me-as-not-cooperating--can-I-appeal-this-281bdb88-99f3-4e3f-aea1-8ae76cc38b98" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>Yes. Your lender must have an Appeals Board where you can appeal their decision to: </p> <ul> <li>Offer you an ARA that you do not agree with </li> <li>Refuse to offer you an ARA</li> <li>Classify you as not co-operating.</li> </ul> <p>In all of the above situations, your lender must explain to you the reasons for their decision in writing. You lender must also inform you (amongst other things) of the other options available to you, such as voluntary surrender, mortgage to rent or voluntary sale and the implications of each option for you and your mortgage loan account and the importance of seeking independent advice in relation to these options. </p> </div> </div> </div> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-Who-is-on-the-appeals-board-and-how-does-the-appeals-process-work--f4b7e017-50c7-405a-8d99-ac24aec57b20"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#Who-is-on-the-appeals-board-and-how-does-the-appeals-process-work--f4b7e017-50c7-405a-8d99-ac24aec57b20" aria-expanded="false" aria-controls="Who-is-on-the-appeals-board-and-how-does-the-appeals-process-work--f4b7e017-50c7-405a-8d99-ac24aec57b20"> <strong class="gtm-expanding">Who is on the appeals board and how does the appeals process work? </strong> </a> </div> </div> <div id="Who-is-on-the-appeals-board-and-how-does-the-appeals-process-work--f4b7e017-50c7-405a-8d99-ac24aec57b20" class="panel-collapse collapse " aria-labelledby="heading-Who-is-on-the-appeals-board-and-how-does-the-appeals-process-work--f4b7e017-50c7-405a-8d99-ac24aec57b20" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>The Appeals Board is made up of three of the lender’s senior personnel who have not yet been involved in your case. At least one member of the Appeals Board must be independent of the management team and must not be involved in lending matters. </p> <p>Any appeal to your lender’s Appeals Board must be made in writing and your lender must acknowledge receipt of that appeal in writing within five business days of the appeal being received.  Your lender must also provide you with the name of one or more individuals appointed to be your point of contact in relation to your appeal.</p> <p>A lender must allow you a reasonable period of time to consider submitting an appeal. At a minimum, this must be 20 business days from the date you were notified of your lender’s decision to classify you as not co-operating, or its decline to offer you an ARA, or its decision to offer you an ARA but where you are not willing to enter that ARA.</p> <p>Your lender then has maximum 40 business days to consider and adjudicate on your appeal.</p> <p>Following the decision of the Appeals Board being made, your lender then has a maximum of five business days to notify you in writing of the decision of the Appeals Board and to explain to you the reasons for the decision and the terms of any offer being made.</p> <p>If you are not satisfied with the Appeals Board decision, you have the right to refer the matter to the <a href="http://www.fspo.ie/" title="This link will open in a new tab or window" target="_blank" rel="noopener">Financial Services and Pensions Ombudsman (FSPO)</a>. You lender must advise you of this right, and provide you with the contact details for the FSPO.</p> </div> </div> </div> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-Does-the-Central-Bank-have-a-role-in-determining-whether-a-lender-provides-an-alternative-repayment-arrangement-to-me-e6fd31e3-7a49-424c-aa0b-53711e328ede"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#Does-the-Central-Bank-have-a-role-in-determining-whether-a-lender-provides-an-alternative-repayment-arrangement-to-me-e6fd31e3-7a49-424c-aa0b-53711e328ede" aria-expanded="false" aria-controls="Does-the-Central-Bank-have-a-role-in-determining-whether-a-lender-provides-an-alternative-repayment-arrangement-to-me-e6fd31e3-7a49-424c-aa0b-53711e328ede"> <strong class="gtm-expanding">Does the Central Bank have a role in determining whether a lender provides an alternative repayment arrangement to me?</strong> </a> </div> </div> <div id="Does-the-Central-Bank-have-a-role-in-determining-whether-a-lender-provides-an-alternative-repayment-arrangement-to-me-e6fd31e3-7a49-424c-aa0b-53711e328ede" class="panel-collapse collapse " aria-labelledby="heading-Does-the-Central-Bank-have-a-role-in-determining-whether-a-lender-provides-an-alternative-repayment-arrangement-to-me-e6fd31e3-7a49-424c-aa0b-53711e328ede" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>No, the Central Bank has no remit over individual credit decisions made by lenders. These are commercial decisions for each lender, and the Central Bank does not have the mandate or ability to compel a lender to provide an alternative repayment arrangement to particular borrowers in any circumstance.</p> <p>As lenders are commercial entities, each lender will determine its own credit appetite, policies and procedures for assessing credit applications from borrowers, including borrowers that are in financial distress.</p> <p>Your lender is required to engage with you– in line with the <a href="https://www.centralbank.ie/docs/default-source/Regulation/industry-market-sectors/brokers-retail-intermediaries/guidance/consumer-protection-code-v4.pdf" title="Consumer Protection Code">Consumer Protection Code</a> and the <a href="https://www.centralbank.ie/docs/default-source/consumer-hub-library/dealing-with-mortgage-debt/code-of-conduct-on-mortgage-arrears---a-consumer-guide.pdf?sfvrsn=8" title="Code of Conduct on Mortgage Arrears">Code of Conduct on Mortgage Arrears</a> – to aim to deliver appropriate and sustainable solutions and facilitate as many borrowers as possible to return to repaying their debt.</p> <p>If you are unhappy with the decision of your lender, you can appeal that decision to your lender’s appeals board. Your lender must provide you with a copy of its MARP booklet, which explains how you can lodge an appeal.</p> <p>If you are not satisfied with the Appeals Board decision, you have a right to refer the matter to the <a href="https://www.centralbank.ie/docs/default-source/regulation/consumer-protection/other-codes-of-conduct/35-gns-4-2-7-mortgage-arrears---sfs.pdf?sfvrsn=6" title="This link will open in a new tab or window" target="_blank" rel="noopener">Financial Services and Pensions Ombudsman (FSPO)</a>. You lender must advise you of this right, and must also provide you with the contact details of the Ombudsman.</p> </div> </div> </div><h2>Not co-operating with your lender</h2> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-I-have-been-told-by-my-lender-that-I-have-been-classified-as-not-cooperating-What-does-this-mean-and-what-are-the-implications-b4c82a31-4cae-4172-9e17-803dda8afa87"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#I-have-been-told-by-my-lender-that-I-have-been-classified-as-not-cooperating-What-does-this-mean-and-what-are-the-implications-b4c82a31-4cae-4172-9e17-803dda8afa87" aria-expanded="false" aria-controls="I-have-been-told-by-my-lender-that-I-have-been-classified-as-not-cooperating-What-does-this-mean-and-what-are-the-implications-b4c82a31-4cae-4172-9e17-803dda8afa87"> <strong class="gtm-expanding">I have been told by my lender that I have been classified as “not co-operating”? What does this mean, and what are the implications?</strong> </a> </div> </div> <div id="I-have-been-told-by-my-lender-that-I-have-been-classified-as-not-cooperating-What-does-this-mean-and-what-are-the-implications-b4c82a31-4cae-4172-9e17-803dda8afa87" class="panel-collapse collapse " aria-labelledby="heading-I-have-been-told-by-my-lender-that-I-have-been-classified-as-not-cooperating-What-does-this-mean-and-what-are-the-implications-b4c82a31-4cae-4172-9e17-803dda8afa87" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>Your lender may classify you as “not co-operating” if:</p> <ul> <li>You fail to make a full and honest disclosure of information to your lender that would have a significant impact on your financial situation.</li> <li>You fail to provide information, relevant to your financial situation, within the timeline required by the lender.</li> <li>You have not entered into an alternative repayment arrangement within three months, and during this time you have failed to meet your mortgage repayments in full in accordance with the mortgage contract; or you meet your mortgage repayments in full in accordance with your mortgage contract but have an arrears balance remaining on your mortgage.</li> <li>You have entered into an alternative repayment arrangement but during the following three months, you have failed to meet in full repayments as specified in the terms of your alternative repayment arrangement and have failed to make contact with, or respond to any communications from your lender or a third party acting on your lender’s behalf or </li> <li>Have engaged in such a way that does not enable your lender to complete an assessment of your circumstances.</li> </ul> <p>The implications of being classified as not cooperating are serious. Being classified as not cooperating means that your lender may commence legal proceedings to repossess your home (or property) immediately.</p> <p>If you are classified as not co-operating by your lender, the <a href="http://www.mabs.ie/" title="This link will open in a new tab or window" target="_blank" rel="noopener">Money Advice and Budgeting Service (MABS)</a> may be able to advise you. </p> </div> </div> </div> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-Can-my-lender-impose-charges-on-me-if-I-do-not-repay-my-mortgage-f09770dd-496d-40c4-b172-5fbb10ff7932"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#Can-my-lender-impose-charges-on-me-if-I-do-not-repay-my-mortgage-f09770dd-496d-40c4-b172-5fbb10ff7932" aria-expanded="false" aria-controls="Can-my-lender-impose-charges-on-me-if-I-do-not-repay-my-mortgage-f09770dd-496d-40c4-b172-5fbb10ff7932"> <strong class="gtm-expanding">Can my lender impose charges on me if I do not repay my mortgage?</strong> </a> </div> </div> <div id="Can-my-lender-impose-charges-on-me-if-I-do-not-repay-my-mortgage-f09770dd-496d-40c4-b172-5fbb10ff7932" class="panel-collapse collapse " aria-labelledby="heading-Can-my-lender-impose-charges-on-me-if-I-do-not-repay-my-mortgage-f09770dd-496d-40c4-b172-5fbb10ff7932" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>Your lender is restricted from imposing charges and/or surcharge interest on arrears arising on a mortgage account in arrears to which the <a href="https://www.centralbank.ie/docs/default-source/consumer-hub-library/dealing-with-mortgage-debt/code-of-conduct-on-mortgage-arrears---a-consumer-guide.pdf?sfvrsn=8" title="Code of Conduct on Mortgage Arrears (CCMA)">Code of Conduct on Mortgage Arrears (CCMA)</a> applies, unless you have been classified as “not co-operating.”</p> <p>Your lender must have a dedicated section on its website for borrowers in, or concerned about, financial difficulties which must include information on the level of charges that may be imposed on borrowers who are not co-operating with the lender.</p> <p>In addition, when arrears arise on a borrower’s mortgage loan account and remain outstanding 31 calendar days from the date the arrears arose, a lender must outline the implications for the borrower of not co-operating including the imposition of charges and/or surcharge interest on arrears arising on a mortgage account and details of such charges.</p> </div> </div> </div> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-Can-my-lender-repossess-my-property-0c64ef15-9058-40d6-9af6-d575b2bbe8fc"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#Can-my-lender-repossess-my-property-0c64ef15-9058-40d6-9af6-d575b2bbe8fc" aria-expanded="false" aria-controls="Can-my-lender-repossess-my-property-0c64ef15-9058-40d6-9af6-d575b2bbe8fc"> <strong class="gtm-expanding">Can my lender repossess my property?</strong> </a> </div> </div> <div id="Can-my-lender-repossess-my-property-0c64ef15-9058-40d6-9af6-d575b2bbe8fc" class="panel-collapse collapse " aria-labelledby="heading-Can-my-lender-repossess-my-property-0c64ef15-9058-40d6-9af6-d575b2bbe8fc" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>Under the <a href="https://www.centralbank.ie/docs/default-source/consumer-hub-library/dealing-with-mortgage-debt/code-of-conduct-on-mortgage-arrears---a-consumer-guide.pdf?sfvrsn=8" title="Code of Conduct on Mortgage Arrears">Code of Conduct on Mortgage Arrears</a> (CCMA), lenders have obligations to assist you as far as possible in dealing with your financial difficulties, taking into account your particular circumstances.</p> <p>The steps a lender must follow prior to commencing repossession proceedings are outlined in the CCMA, and must be adhered to by lenders.</p> <p>It’s in your interest to engage with your lender. If you are in arrears, and not co-operating with your lender, you are at an increased risk of having your property repossessed.</p> <p>If you do not engage with your lender, your lender cannot assess your financial situation and cannot help you get back on track with your mortgage.</p> <p>Your lender may commence legal proceedings for repossession of your home where you are in arrears but only where your lender has made every reasonable effort to agree an ARA with you and;</p> <p> </p> <ul> <li>You have been given at least eight months from the date your mortgage arrears arose, or three months from the date an alternative arrangement could not be agreed (whichever is later); or</li> <li>You have been classified as not cooperating under the CCMA and have been notified of this. </li> </ul> <p>If you are this situation, the <a href="http://www.mabs.ie/" title="This link will open in a new tab or window" target="_blank" rel="noopener">Money Advice and Budgeting Service (MABS)</a> may be able to advise you. </p> </div> </div> </div><h2>Your credit report</h2> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-What-is-the-Central-Credit-Register-and-does-it-give-me-a-credit-rating-dbde3e14-7f52-4feb-85a3-ea3a4fe282e2"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#What-is-the-Central-Credit-Register-and-does-it-give-me-a-credit-rating-dbde3e14-7f52-4feb-85a3-ea3a4fe282e2" aria-expanded="false" aria-controls="What-is-the-Central-Credit-Register-and-does-it-give-me-a-credit-rating-dbde3e14-7f52-4feb-85a3-ea3a4fe282e2"> <strong class="gtm-expanding">What is the Central Credit Register, and does it give me a credit rating?</strong> </a> </div> </div> <div id="What-is-the-Central-Credit-Register-and-does-it-give-me-a-credit-rating-dbde3e14-7f52-4feb-85a3-ea3a4fe282e2" class="panel-collapse collapse " aria-labelledby="heading-What-is-the-Central-Credit-Register-and-does-it-give-me-a-credit-rating-dbde3e14-7f52-4feb-85a3-ea3a4fe282e2" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>The <a href="http://www.centralcreditregister.ie/" title="This link will open in a new tab or window" target="_blank" rel="noopener">Central Credit Register (CCR)</a> is a system for collecting personal and credit information on loans of €500 or more. </p> <p>The CCR provides factual information, to lenders and borrowers, on a borrower’s credit history, including details of a borrower’s overall indebtedness and their payment track record, such as payments made and payments missed.</p> <p>Lenders must report accurate, complete and up to date information to the CCR, and the Central Bank’s role is to match that information to create a credit report.</p> <p>Lenders and borrowers can apply for credit reports.</p> <p>Lenders use this information so that they can better understand a borrower’s overall financial position, which enables them assess a person’s ability to repay their current and proposed borrowings.</p> <p>It is in the interests of lenders and borrowers that lenders provide credit in a manner that is responsible, and does not expose the lender or borrower to undue risk.</p> <p>The CCR does not produce credit scores or a credit rating – it contains no guidance, recommendation or prohibition for lenders on what decision they should make on a borrowers credit application.</p> <p>It is a matter for each lender to make their own lending decision in accordance with its own credit policies and risk appetite, subject to applicable law and regulatory requirements.</p> <p>For more information and to apply for your credit report visit the <a href="http://www.centralcreditregister.ie/" title="This link will open in a new tab or window" target="_blank" rel="noopener">Central Credit Register website.</a></p> </div> </div> </div> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-If-I-restructure-my-mortgage-or-avail-of-an-alternative-repayment-arrangement-will-that-be-included-on-my-credit-report-9a2b5c86-a482-4b66-b9cc-d0a4eabdc502"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#If-I-restructure-my-mortgage-or-avail-of-an-alternative-repayment-arrangement-will-that-be-included-on-my-credit-report-9a2b5c86-a482-4b66-b9cc-d0a4eabdc502" aria-expanded="false" aria-controls="If-I-restructure-my-mortgage-or-avail-of-an-alternative-repayment-arrangement-will-that-be-included-on-my-credit-report-9a2b5c86-a482-4b66-b9cc-d0a4eabdc502"> <strong class="gtm-expanding">If I restructure my mortgage, or avail of an alternative repayment arrangement, will that be included on my credit report?</strong> </a> </div> </div> <div id="If-I-restructure-my-mortgage-or-avail-of-an-alternative-repayment-arrangement-will-that-be-included-on-my-credit-report-9a2b5c86-a482-4b66-b9cc-d0a4eabdc502" class="panel-collapse collapse " aria-labelledby="heading-If-I-restructure-my-mortgage-or-avail-of-an-alternative-repayment-arrangement-will-that-be-included-on-my-credit-report-9a2b5c86-a482-4b66-b9cc-d0a4eabdc502" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>Restructuring of your mortgage may assist you meet your financial obligations, including the full repayment of your mortgage into the future.</p> <p>If you agree a restructure with your lender as a result of financial distress, for example an extension to the term of your loan to allow you make lower repayments, this will be reported to the <a href="http://www.centralcreditregister.ie/" title="This link will open in a new tab or window" target="_blank" rel="noopener">Central Credit Register</a> and included on your credit report. </p> <p>If you want to add an explanatory statement to their credit report, to explain any entry that is on their credit record, you can do so at any time.</p> <p>It is important to note that the Central Credit Register does not produce credit scores or credit ratings, nor does it contain guidance on what decision a lender should make on a borrower’s credit application.</p> <p>It is a matter for each lender to make their own lending decision in accordance with their own credit policies and risk appetite, subject to applicable law and regulatory requirements. </p> </div> </div> </div><h2>Mortgages sold to non-banks</h2> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-My-mortgage-was-with-a-bank-but-has-since-been-sold-to-a-different-firm-eg-retail-credit-firm-or-a-credit-servicing-firm-Am-I-still-protected-by-the-Central-Banks-consumer-protections-eb428f72-c0f6-472a-97c0-44300db35f72"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#My-mortgage-was-with-a-bank-but-has-since-been-sold-to-a-different-firm-eg-retail-credit-firm-or-a-credit-servicing-firm-Am-I-still-protected-by-the-Central-Banks-consumer-protections-eb428f72-c0f6-472a-97c0-44300db35f72" aria-expanded="false" aria-controls="My-mortgage-was-with-a-bank-but-has-since-been-sold-to-a-different-firm-eg-retail-credit-firm-or-a-credit-servicing-firm-Am-I-still-protected-by-the-Central-Banks-consumer-protections-eb428f72-c0f6-472a-97c0-44300db35f72"> <strong class="gtm-expanding">My mortgage was with a bank but has since been sold to a different firm (e.g. retail credit firm or a credit servicing firm). Am I still protected by the Central Bank’s consumer protections?</strong> </a> </div> </div> <div id="My-mortgage-was-with-a-bank-but-has-since-been-sold-to-a-different-firm-eg-retail-credit-firm-or-a-credit-servicing-firm-Am-I-still-protected-by-the-Central-Banks-consumer-protections-eb428f72-c0f6-472a-97c0-44300db35f72" class="panel-collapse collapse " aria-labelledby="heading-My-mortgage-was-with-a-bank-but-has-since-been-sold-to-a-different-firm-eg-retail-credit-firm-or-a-credit-servicing-firm-Am-I-still-protected-by-the-Central-Banks-consumer-protections-eb428f72-c0f6-472a-97c0-44300db35f72" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>Yes. If your lender sells your mortgage to another entity, the new legal owner must be regulated by the Central Bank of Ireland and you continue to be protected by the <a href="https://www.centralbank.ie/docs/default-source/consumer-hub-library/dealing-with-mortgage-debt/code-of-conduct-on-mortgage-arrears---a-consumer-guide.pdf?sfvrsn=8" title="Code of Conduct on Mortgage Arrears">Code of Conduct on Mortgage Arrears</a> (CCMA). Your rights under the CCMA, including the right of an internal appeal, do not change.  All of the information in this FAQ applies regardless of whether your mortgage is with a bank, retail credit firm or credit servicing firm.</p> </div> </div> </div><h2>Mortgage to rent scheme</h2> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-What-is-the-mortgage-to-rent-scheme-Could-that-option-be-available-to-me-if-I-am-in-arrears-e3b470d9-32bc-4a01-8f5d-0997f4ebcb45"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#What-is-the-mortgage-to-rent-scheme-Could-that-option-be-available-to-me-if-I-am-in-arrears-e3b470d9-32bc-4a01-8f5d-0997f4ebcb45" aria-expanded="false" aria-controls="What-is-the-mortgage-to-rent-scheme-Could-that-option-be-available-to-me-if-I-am-in-arrears-e3b470d9-32bc-4a01-8f5d-0997f4ebcb45"> <strong class="gtm-expanding">What is the “mortgage to rent” scheme? Could that option be available to me if I am in arrears?</strong> </a> </div> </div> <div id="What-is-the-mortgage-to-rent-scheme-Could-that-option-be-available-to-me-if-I-am-in-arrears-e3b470d9-32bc-4a01-8f5d-0997f4ebcb45" class="panel-collapse collapse " aria-labelledby="heading-What-is-the-mortgage-to-rent-scheme-Could-that-option-be-available-to-me-if-I-am-in-arrears-e3b470d9-32bc-4a01-8f5d-0997f4ebcb45" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>The <a href="https://mortgagetorent.ie/" title="This link will open in a new tab or window" target="_blank" rel="noopener">Mortgage to Rent (MTR) scheme</a> is a government scheme to help homeowners who are at risk of losing their homes due to mortgage arrears. It lets homeowners in mortgage difficulty switch from owning their home to renting their home as social housing tenants. The scheme is overseen by the Department of Housing, Local Government and Heritage and is administered by the Housing Agency.</p> <p>The MTR scheme is a social housing option only available if you are eligible for social housing support and your mortgage is unsustainable.</p> <p>Under the scheme, you voluntarily surrender ownership of your home to your mortgage lender. You no longer own your home or have any financial interest in it, but you can continue to live there as a tenant of the local authority or approved housing body. You pay an affordable rent, which is based on your income.</p> <p>If your financial situation improves, you have an option to buy your home back.</p> <p>You can approach your lender and ask to be considered for MTR. </p> <p><a href="https://mabs.ie/abhaile/" title="This link will open in a new tab or window" target="_blank" rel="noopener">The Abhaile service</a> can assist you with this. </p> </div> </div> </div><h2> Making a complaint</h2> <div> <div id="_com_1" language="JavaScript"> </div> </div> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-What-is-the-Financial-Services-and-Pensions-Ombudsman-and-what-do-they-do-cf69d776-48b8-411e-91ea-8b959a6d2288"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#What-is-the-Financial-Services-and-Pensions-Ombudsman-and-what-do-they-do-cf69d776-48b8-411e-91ea-8b959a6d2288" aria-expanded="false" aria-controls="What-is-the-Financial-Services-and-Pensions-Ombudsman-and-what-do-they-do-cf69d776-48b8-411e-91ea-8b959a6d2288"> <strong class="gtm-expanding">What is the Financial Services and Pensions Ombudsman, and what do they do?</strong> </a> </div> </div> <div id="What-is-the-Financial-Services-and-Pensions-Ombudsman-and-what-do-they-do-cf69d776-48b8-411e-91ea-8b959a6d2288" class="panel-collapse collapse " aria-labelledby="heading-What-is-the-Financial-Services-and-Pensions-Ombudsman-and-what-do-they-do-cf69d776-48b8-411e-91ea-8b959a6d2288" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>The <a href="http://www.fspo.ie/" title="This link will open in a new tab or window" target="_blank" rel="noopener">Financial Services and Pensions Ombudsman (FSPO)</a> is an independent, impartial, fair and free service that helps resolve complaints with pension providers and regulated financial services providers.</p> <p>Unlike the Central Bank, and in the case of mortgages, the FSPO has a legal ability and mandate to investigate and resolve individual borrower complaints against lenders.</p> </div> </div> </div><h2>Consumer explainers</h2> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-Explainer--What-should-I-do-if-I-am-struggling-to-pay-my-mortgage-cc947684-1b86-48a7-b09d-00da92c6bca6"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#Explainer--What-should-I-do-if-I-am-struggling-to-pay-my-mortgage-cc947684-1b86-48a7-b09d-00da92c6bca6" aria-expanded="false" aria-controls="Explainer--What-should-I-do-if-I-am-struggling-to-pay-my-mortgage-cc947684-1b86-48a7-b09d-00da92c6bca6"> <strong class="gtm-expanding">Explainer – What should I do if I am struggling to pay my mortgage?</strong> </a> </div> </div> <div id="Explainer--What-should-I-do-if-I-am-struggling-to-pay-my-mortgage-cc947684-1b86-48a7-b09d-00da92c6bca6" class="panel-collapse collapse " aria-labelledby="heading-Explainer--What-should-I-do-if-I-am-struggling-to-pay-my-mortgage-cc947684-1b86-48a7-b09d-00da92c6bca6" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>If you find yourself struggling to pay your mortgage, speak to your lender as soon as possible and continue to talk to them throughout the process.</p> <p><a href="/consumer-hub/explainers/how-does-the-central-bank-protect-me-if-i-cant-pay-my-mortgage" title="Read full explainer">Read full explainer</a></p> </div> </div> </div> <div class="panel panel-default standard-accordion"> <div class="panel-heading" id="heading-Explainer--How-has-the-Central-Bank-made-mortgage-switching-easier-25b02926-f285-4542-b3df-a80502d54232"> <div class="panel-title"> <a class="collapsed gtm-expanding" role="button" data-toggle="collapse" href="#Explainer--How-has-the-Central-Bank-made-mortgage-switching-easier-25b02926-f285-4542-b3df-a80502d54232" aria-expanded="false" aria-controls="Explainer--How-has-the-Central-Bank-made-mortgage-switching-easier-25b02926-f285-4542-b3df-a80502d54232"> <strong class="gtm-expanding">Explainer – How has the Central Bank made mortgage switching easier?</strong> </a> </div> </div> <div id="Explainer--How-has-the-Central-Bank-made-mortgage-switching-easier-25b02926-f285-4542-b3df-a80502d54232" class="panel-collapse collapse " aria-labelledby="heading-Explainer--How-has-the-Central-Bank-made-mortgage-switching-easier-25b02926-f285-4542-b3df-a80502d54232" aria-expanded="false" style="height: 0px;"> <div class="panel-body"> <p>An easy way to cut your monthly mortgage bill and save money is to switch to a cheaper one. A cheaper mortgage could be available from your existing lender or offered by a completely different lender which you could switch to.</p> <p><a href="/consumer-hub/explainers/how-is-the-central-bank-making-mortgage-switching-easier" title="Read full explainer">Read full explainer</a></p> </div> </div> </div><h3>See also:</h3> <ul> <li> <p><a href="https://www.centralbank.ie/news/article/central-bank-publishes-outcome-of-review-of-early-mortgage-arrears-supports" title="Central Bank publishes outcome of review of early mortgage arrears supports">Central Bank publishes outcome of review of early mortgage arrears supports</a></p> </li> <li><a href="https://mabs.ie/mortgage-arrears/" target="_blank" title="This link will open in a new window">Money Advice and Information Service</a></li> </ul> </article> </div> <div id="MainContentPlaceholder_T225F410C003_Col01" class="sf_colsIn col-sm-4 rhs" data-placeholder-label="General Righ hand side"> <nav aria-labelledby="rhsheadingtwo"> <h3 class="sidebar-heading-icon icon-bars hidden-xs" id="rhsheadingtwo"> In this Section </h3> <div class="right-sidebar hidden-xs"> <ul class="left-nav"> <li class=""> <a href="/consumer-hub/explainers">Explainers</a> </li> <li class=""> <a href="/consumer-hub/buying-insurance">Buying insurance</a> </li> <li class=""> <a href="/consumer-hub/what-do-i-need-to-know-about-using-a-credit-card">Credit cards</a> </li> <li class=""> <a href="/consumer-hub/saving-your-money">Saving your money</a> </li> <li class=""> <a href="/consumer-hub/investing-your-money-consumer-faq">Investing your money</a> </li> <li class=""> <a href="/consumer-hub/short-term-credit">Short-term credit </a> </li> <li class=" active"> <a href="/consumer-hub/mortgages-and-financial-difficulty">Mortgages and Financial Difficulty</a> </li> <li class=""> <a href="/consumer-hub/crypto-consumer-information">Crypto</a> </li> <li class=""> <a href="/consumer-hub/scams">Scams</a> </li> <li class=""> <a href="/consumer-hub/notes-and-coins">Banknotes and Coins</a> </li> <li class=""> <a href="/consumer-hub/unauthorised-firms">Unauthorised Firms</a> </li> <li class=""> <a href="/consumer-hub/deposit-guarantee-scheme">Deposit Guarantee Scheme</a> </li> <li class=""> <a href="/consumer-hub/mortgage-measures">Mortgage Measures</a> </li> <li class=""> <a href="/consumer-hub/consumer-guides">Consumer Guides and Surveys</a> </li> <li class=""> <a href="/consumer-hub/central-credit-register">Central Credit Register</a> </li> <li class=""> <a href="/consumer-hub/consumer-notices">Warnings and Alerts</a> </li> <li class=""> <a href="/consumer-hub/rounding">Rounding</a> </li> <li class=""> <a href="/consumer-hub/tracker-mortgage-examination">Tracker Mortgage Examination</a> </li> <li class=""> <a href="/consumer-hub/irish-government-bonds">Irish Government Bonds and Treasury Bills</a> </li> <li class=""> <a href="/consumer-hub/word-on-the-street">Word on the Street</a> </li> <li class=""> <a href="/consumer-hub/contacts-and-complaints">Contacts and Complaints</a> </li> <li class=""> <a href="/consumer-hub/using-a-financial-broker">Using a financial broker</a> </li> </ul> </div> </nav> <aside id="MainContentPlaceholder_T225F410C012_Col00" class="sf_colsIn aside-sec" data-placeholder-label="Aside widgets"> </aside> </div> </div> </div> </main> <footer> <div class="container"> <nav aria-labelledby="fnsheading" class="columns-row"> <h2 class="sr-only" id="fnsheading">Footer Navigation</h2> <div class="row"> <div class="col-sm-3"> <div class="footer-header"> <h3>Popular Searches</h3> <style type="text/css"> footer ul li a[href*=medium]:before { display: none !important } footer ul li a:after { display: none !important } </style> </div> <ul> <li><a href="/statistics/interest-rates-exchange-rates/exchange-rates" style="padding-left: 0px !important;">Exchange Rates</a></li> <li><a href="http://registers.centralbank.ie?utm_medium=website&utm_source=CBI-footer&utm_content=43731" style="padding-left: 0px !important;" target="_blank" rel="noopener">Register of Firms</a></li> <li><a href="/regulation/consumer-protection/consumer-protection-codes-regulations" style="padding-left: 0px !important;">Consumer Protection</a></li> <li><a href="/regulation/how-we-regulate/fitness-probity" style="padding-left: 0px !important;">Fitness and Probity</a></li> </ul> </div> <div class="col-sm-3"> <div class="footer-header"> <h3>Popular Documents</h3> </div> <ul> <li><a href="/docs/default-source/publications/quarterly-bulletins/qb-archive/2024/quarterly-bulletin-q4-2024.pdf?sfvrsn=ac4641a_5" title="Quarterly Bulletin Q4 2024">Quarterly Bulletin Q4 2024</a></li> <li><a href="/docs/default-source/regulation/consumer-protection/consumer-protection-outlook-report/consumer-protection-outlook-report-2023.pdf?sfvrsn=db2d991d_5" title="Consumer Protection Outlook Report 2023">Consumer Protection Outlook Report (PDF)</a></li> <li><a href="/docs/default-source/statistics/data-and-analysis/insurance-corporations-statistics/insurance-corporation-statistics-q2-2024.pdf?sfvrsn=90b1641a_1" title="Insurance Corporation Statistics Q2 2024">Insurance Corporation Statistics Q2 2024</a></li> <li><a href="/docs/default-source/statistics/data-and-analysis/credit-and-banking-statistics/credit-and-debit-card-statistics/2023_jan_ie_credit_debit_cards.pdf?sfvrsn=7706991d_3" title="Credit and Debit Card Statistics January 2023 (PDF, 447Kb)">Credit and Debit Card Statistics January 2023 (PDF)</a></li> </ul> </div> <div class="col-sm-3"> <div class="footer-header"> <h3>Top Pages for Regulated Firms</h3> </div> <ul> <li><a href="http://registers.centralbank.ie?utm_medium=website&utm_source=CBI-footer&utm_content=43731" style="padding-left: 0px !important;" target="_blank" rel="noopener">Register of Firms</a></li> <li><a href="/regulation/anti-money-laundering-and-countering-the-financing-of-terrorism" style="padding-left: 0px !important;">Anti-Money Laundering</a></li> <li><a href="/regulation/industry-market-sectors/brokers-retail-intermediaries" style="padding-left: 0px !important;">Brokers / Retail Intermediaries</a></li> <li><a href="/regulation/industry-market-sectors/funds/ucits" style="padding-left: 0px !important;">UCITS Regulations</a></li> <li><a href="/regulation/industry-market-sectors/insurance-reinsurance" style="padding-left: 0px !important;">Insurance Supervision</a></li> </ul> </div> <div class="col-sm-3"> <div class="footer-header"> <h3>Top Pages for the Public</h3> </div> <ul> <li><a href="/careers" style="padding-left: 0px !important;">Jobs in the Central Bank</a></li> <li><a href="/consumer-hub/notes-and-coins/collector-coins" style="padding-left: 0px !important;">Buy a collector coin</a></li> <li><a href="/consumer-hub/notes-and-coins/exchange-old-or-damaged-money" style="padding-left: 0px !important;">Replace old or damaged money</a></li> <li><a href="/regulation/how-we-regulate/authorisation/unauthorised-firms" style="padding-left: 0px !important;">Check for unauthorised firms</a></li> <li><a href="/statistics/interest-rates-exchange-rates/exchange-rates" style="padding-left: 0px !important;">Exchange rates</a></li> </ul> </div> </div> <div class="row"> <div class="col-sm-3"> <div class="footer-header"> <h3>Site Information</h3> </div> <ul> <li><a href="/fns/privacy-statement">Data Protection Privacy Notice</a></li> <li><a href="/fns/disclaimer">Disclaimer</a></li> <li><a href="/fns/re-use-of-public-sector-information">Re-use of Public Sector Information</a></li> <li><a href="/fns/accessibility-statement">Accessibility</a></li> <li><a href="/fns/legislation">Legislation</a></li> <li><a href="/about/customer-charter">Customer Charter</a></li> <li><a href="#" class="optanon-toggle-display">Cookie Settings</a></li> </ul> </div> <div class="col-sm-3"> <div class="footer-header"> </div> <ul> <li><a href="/fns/sitemap">Sitemap</a></li> <li><a href="/fns/rss-feeds">RSS Feeds</a></li> <li><a href="/fns/glossary">Glossary</a></li> <li><a href="/fns/freedom-of-information">Freedom of Information</a></li> <li><a href="/fns/access-to-information-on-the-environment">Information on the Environment</a></li> <li><a href="/fns/irish-language-scheme">Irish Language Scheme</a></li> <li><a href="/fns/cookie-policy">Cookie Policy</a></li> </ul> </div> <div class="col-sm-3"> <div class="footer-header"> <h3>Follow Us</h3> </div> <ul style="border-bottom-color: currentColor !important; border-bottom-width: medium !important; border-bottom-style: none !important;"> <li><a href="https://www.twitter.com/centralbank_ie" title="This link will open in a new tab or window" class="twitter" target="_blank" rel="noopener">Twitter</a></li> <li><a href="https://www.youtube.com/user/centralbankireland" title="This link will open in a new tab or window" class="youtube" target="_blank" rel="noopener">YouTube</a></li> <li><a href="https://www.linkedin.com/company/central-bank-of-ireland" title="This link will open in a new tab or window" class="linkedin" target="_blank" rel="noopener">LinkedIn</a></li> <li><a href="https://www.instagram.com/centralbankofireland/" title="This link will open in a new tab or window" class="instagram" target="_blank" rel="noopener">Instagram</a></li> </ul> </div> <div class="col-sm-3"> <img loading="lazy" src="/images/default-source/logos/footer-logo.png?sfvrsn=dfff671a_1" title="footer-logo" alt="Central Bank of Ireland" /> </div> </div> <div class="row"> <div class="col-sm-12"> <p>©2025 Central Bank of Ireland</p> </div> </div> </nav> </div> </footer> <script type="text/javascript"> //<![CDATA[ window.__TsmHiddenField = $get('ctl07_TSM');;(function() { function loadHandler() { var hf = $get('ctl08_TSSM'); if (!hf._RSSM_init) { hf._RSSM_init = true; hf.value = ''; } hf.value += ';Telerik.Sitefinity.Resources, Version=14.4.8144.0, Culture=neutral, PublicKeyToken=b28c218413bdf563:en:877ed2b8-7987-434b-87f3-adb9839e5a0c:7a90d6a'; Sys.Application.remove_load(loadHandler); }; Sys.Application.add_load(loadHandler); })();//]]> </script> </form> <script> function toggle_iFrames() { try { var videosAllowed = optanonCategoryEnabled("OptanonConsent", "C0004"); var iFrames = Array.from(document.querySelectorAll("main iframe")); var langAttr = document.documentElement.lang.toLowerCase(); var englishMarkup = '<span class="c-prompt">This feature requires cookies <a class="review-cookie-settings" href="#">Open your cookie settings</a></span>'; var irishMarkup = '<span class="c-prompt">Tá fianáin ag teastáil don ghné seo <a class="review-cookie-settings" href="#">Oscail na socruithe fianán</a></span>'; for (var f = 0; f < iFrames.length; f++) { if (videosAllowed) { iFrames[f].parentNode.classList.remove("no-c0004"); } else { var nextSiblingClassName = ""; if (iFrames[f].nextSibling) { if (iFrames[f].nextSibling.nextElementSibling) { nextSiblingClassName = iFrames[f].nextSibling.nextElementSibling.className; } } if (nextSiblingClassName == "") { var markup = irishMarkup; if (langAttr === "en") { markup = englishMarkup; } var node = document.createElement("span"); node.innerHTML = markup; node.classList.add("c-prompt-box"); iFrames[f].parentNode.appendChild(node); } iFrames[f].parentNode.classList.add("no-c0004"); } }//end for } catch (e) { console.error(e); } } function hasClass(elem, className) { return elem.className.split(' ').indexOf(className) > -1; } document.addEventListener('click', function (e) { var hasClass = e.target.className.split(' ').indexOf('review-cookie-settings') > -1; if (hasClass) { e.preventDefault(); //Show OneTrust banner OneTrust.ToggleInfoDisplay() } }, false); toggle_iFrames(); </script> <script type="text/javascript" src="/Theme/js/gulp_script.min.uglify.js?v=1739925421492"></script> <script type="text/javascript"> var isGulped = true; // Add a script element as a child of the body function initJS() { 'use strict'; //load jQuery //if browser is ie9 or older then returm document.addEventListener if (document.all && !window.atob) { return; } var jqTimer = setInterval(function () { if (window.jQuery) { //Conditional load of vue js for module listing tables if (typeof loadVue != 'undefined' && loadVue == true) { downloadJS("/Theme/js/vue/vue.js", function () { downloadJS("/Theme/js/vue/" + appFileName + "?v=1739925421492", function () { }); }); } //Conditional load of form validation js if (typeof loadFormValidation != 'undefined' && loadFormValidation == true) { downloadJS("/Theme/js/form-validation.js", function () { }); } onPageReady(); clearInterval(jqTimer); } }, 50); } $(document).ready(function () { if ($('#__EVENTTARGET').length <= 0 && $('#__EVENTARGUMENT').length <= 0) { $('#form1').prepend('<input type="hidden" name="__EVENTTARGET" id="__EVENTTARGET" value=""/> <input type="hidden" name="__EVENTARGUMENT" id="__EVENTARGUMENT" value = "" / > '); } if (typeof __doPostBack == 'undefined') { __doPostBack = function (eventTarget, eventArgument) { var theForm = document.forms['form1']; if (!theForm) { theForm = document.form1; } if (!theForm.onsubmit || (theForm.onsubmit() != false)) { theForm.__EVENTTARGET.value = eventTarget; theForm.__EVENTARGUMENT.value = eventArgument; theForm.submit(); } }; } }); </script> <script type="text/javascript"> var mobileSize = 640; var desktop = true; var mobile = false; function downloadJS(scriptSrc, callback) { 'use strict'; var element = document.createElement("script"); element.src = scriptSrc; element.onload = function () { callback(); }; document.body.appendChild(element); } // Check for browser support of event handling capability if (window.addEventListener) { window.addEventListener("load", initJS, false); } else if (window.attachEvent) { window.attachEvent("onload", initJS); } else { window.onload = initJS; } function onPageReady() { enquire.register("screen and (min-width: " + (mobileSize + 1) + "px)", { match: function () { desktop = true; mobile = false; screenChange_global(); }, unmatch: function () { desktop = false; } }); enquire.register("screen and (max-width: " + mobileSize + "px)", { match: function () { mobile = true; desktop = false; screenChange_global(); }, unmatch: function () { mobile = false; } }); //call page ready from all loaded files if (typeof (page_ready_megamenu_drill_down_cta_left) == "function") { page_ready_megamenu_drill_down_cta_left(); } if (typeof (page_ready_image_spotlight) == "function") { page_ready_image_spotlight(); } if (typeof (page_ready_multi_item_carousel) == "function") { page_ready_multi_item_carousel(); } if (typeof (page_ready_default) == "function") { page_ready_default(); } } function screenChange_global() { //call screen_change from all loaded files if (typeof (screen_change_megamenu_drill_down_cta_left) == "function") { screen_change_megamenu_drill_down_cta_left(); } if (typeof (screen_change_latest_tweets) == "function") { screen_change_latest_tweets(); } if (typeof (screen_change_image_spotlight) == "function") { screen_change_image_spotlight(); } if (typeof (screen_change_multi_item_carousel) == "function") { screen_change_multi_item_carousel(); } if (typeof (screen_change_default) == "function") { screen_change_default(); } } </script> <script> const parser = new DOMParser(); function prepareNav() { var index = 1; $('.publication-content h2:not(.H2exclude)').each(function () { $(this) .nextUntil("h2") .addBack() .wrapAll('<div id="content' + index + '" />'); createlink($(this).html(), '#content' + index); index++; }); var innerIndex = 0; $("#publicationLinks a").each(function () { var targetContent = $(this).attr("href"); var h3Count = $(targetContent + " h3:not(.H3exclude)").length; if (h3Count > 0) { var subLinks = ""; $('.publication-content ' + targetContent + ' h3:not(.H3exclude)').each(function () { $(this) .nextUntil("h3") .addBack() .wrapAll('<div id="subContent' + innerIndex + '" />'); subLinks += "<li><a href='#subContent" + innerIndex + "'>" + $(this).html() + "</a></li>" innerIndex++; }); subLinks = "<ul>" + subLinks + "</ul>" const subUL = parser.parseFromString(subLinks, "text/html"); document.querySelector("a[href='" + targetContent + "']").parentNode.appendChild(subUL.body.firstChild); } }).click(function () { $("#publicationLinks li").removeClass('active'); $(this).parent().addClass('active'); $("#publicationLinks > li > ul >li.active").parent().parent().addClass('active'); $("#collapsePublicationNav").collapse('hide'); }); var sectionIds = $('#publicationLinks a'); $(document).scroll(function () { sectionIds.each(function () { var container = $(this).attr('href'); var containerOffset = $(container).offset().top; var containerHeight = $(container).outerHeight(); var containerBottom = containerOffset + containerHeight; var scrollPosition = $(document).scrollTop(); if (scrollPosition < containerBottom - 20 && scrollPosition >= containerOffset - 20) { $(this).parent().addClass('active'); } else { $(this).parent().removeClass('active'); } }); }); } function createlink(text, link) { var anchor = "<li><a href='" + link + "'>" + text + "</a></li>"; const a = parser.parseFromString(anchor, "text/html"); document.getElementById('publicationLinks').appendChild(a.body.firstChild); } if ($(".publication-content").length > 0) { prepareNav(); } </script> <script> var CludoSearch; (function () { var cludoSettings = { customerId: 3127 , engineId: 13638 , searchUrl: '/search-results', language: 'en', searchInputs: ['cludo-search-form', "cludo-search-form-top"], template: 'InlineBasic', focusOnResultsAfterSearch: true, type: 'inline', disableAutocomplete: true }; CludoSearch = new Cludo(cludoSettings); var isIrishSearch = false ; if (isIrishSearch) { CludoSearch.translateProvider.translations["en"]["did_you_mean"] = "An é <a href='' aria-label='A bhí i gceist agat {{value}}'><b>{{value}}</b></a> a bhí i gceist agat?"; CludoSearch.translateProvider.translations["en"]["your_search_on"] = " Torthaí cuardaigh ar '<b>{{value}}</b>': "; CludoSearch.translateProvider.translations["en"]["total_results"] = "<b>{{value}}</b>"; CludoSearch.translateProvider.translations["en"]["total_result"] = "<b>{{value}}</b>"; CludoSearch.translateProvider.translations["en"]["in_category"] = " sa chatagóir <b>{{value}}</b>"; CludoSearch.translateProvider.translations["en"]["and"] = " agus"; CludoSearch.translateProvider.translations["en"]["searched_instead"] = "<br />Torthaí ar <b>{{term}}</b> á léiriú ina ionad"; CludoSearch.translateProvider.translations["en"]["searched_instead_found"] = "agus fuarthas <b>{{value}}</b> toradh"; CludoSearch.translateProvider.translations["en"]["error"] = "<p style='color: red' class='cludo-error-message'>Ár leithscéal, tharla earráid.</p>"; CludoSearch.translateProvider.translations["en"]["no_search_term"] = "<div class='cludo-no-search-term'>Téarma cuardaigh de dhíth</div>"; CludoSearch.translateProvider.translations["en"]["overlay_close_button"] = "ESC nó"; CludoSearch.translateProvider.translations["en"]["load_more"] = "Taispeáin tuilleadh"; CludoSearch.translateProvider.translations["en"]["poweredBy_title"] = " Cuardaigh ar do shuíomh gréasáin - Cludo"; CludoSearch.translateProvider.translations["en"]["backToTop"] = "Ar ais go barr"; CludoSearch.translateProvider.translations["en"]["search_input_label"] = "Cuardaigh"; CludoSearch.translateProvider.translations["en"]["search_button_text"] = "Cuardaigh"; CludoSearch.translateProvider.translations["en"]["overlay_close_button_title"] = "Scoir an cuardach"; CludoSearch.translateProvider.translations["en"]["template_all_results"] = "Torthaí uile"; CludoSearch.translateProvider.translations["en"]["template_suggestions"] = "Moltaí"; CludoSearch.translateProvider.translations["en"]["template_search_results"] = " Torthaí Cuardaigh"; CludoSearch.translateProvider.translations["en"]["template_autocomplete_hint"] = "Moltaí uathchríochnaithe ar fáil. Úsáid na saigheada suas agus síos chun breathnú orthu agus úsáid an eochair iontrála chun ceann a roghnú."; CludoSearch.translateProvider.translations["en"]["related_searches_title"] = "Cuardaigh Ghaolmhara"; } CludoSearch.init(); })(); </script>   </body> </html>

CINXE.COM

Mortgages and Financial Difficulty | Central Bank of Ireland