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SITA | Purchasing policies

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class="row"> <div class="col-md-9"> <h3>Purchase orders</h3> <p>SITA has implemented a policy whereby <strong>only purchase orders generated by our procurement-to-pay (P2P) systems will be recognized</strong>. Verbal requests or non-system orders are invalid and cannot be relied upon. To be clear, SITA will neither accept nor pay any invoice that is not based on a purchase order (PO) produced by P2P (the "No PO = No pay" policy).</p> <p>SITA asks for your support to uphold this policy and request that you only act on formal P2P POs.</p> <h3>Receipt of goods and services</h3> <p>SITA has adopted the three-way matching process. This process requires the matching of (1) the invoice to (2) the purchasing order and (3) the receipt. The receipt occurs when the goods and/or services are delivered. To be clear: No invoice will be paid unless and until SITA confirms the receipt for the goods or services procured. For this reason, SITA asks for your support to ensure the goods and services you provide to SITA are only delivered to the <strong>SHIP TO ADDRESS</strong> indicated on the purchase order.</p> <h3>Invoicing</h3> <p>All invoices must be delivered to Accounts Payable offices indicated on the&nbsp;SITA Purchase Order (PO). Invoices must clearly set forth the relevant PO numbers as well as a description of goods and/or services being billed. Invoices must be issued to the SITA entity stated in the PO. Invalid invoices (e.g. those issued to the&nbsp;incorrect SITA entity, not containing the correct PO numbers or&nbsp;missing the PO number) will be returned to the vendor. Please be aware that the payment will be delayed until the invoice discrepancies are resolved.</p> <p>Further details on SITA Order, Delivery and Invoice submission process is outlined within <a title="Orders &amp; deliveries" href="/legal/sita-suppliers/orders-and-deliveries/" target="_top">Orders and Deliveries</a> section.</p> </div> </div> </div> </section> </main> <footer> <div class="container newsLetterContainer"> <div class="newsLetter"> <span class="join"> <p>Join our newsletter to stay up to date on the latest news.</p> </span> <a href="/pressroom/subscribe/" title="Subscribe" class="btn" target="_blank">Subscribe</a> </div> </div> <div class="container"> <div class="row"> <div class="language col-md-3"> <span class="icon"><img src="/static/images/icons/language.svg" alt="Language"></span> <span>English</span> </div> <div class="siteMap col-md-9"> <div class="row"> <div class="col-md-3"> <h5>What we do</h5> <ul> <li> <a href="/solutions/">Our solutions</a> </li> <li> <a href="/solutions/innovations/">Innovation at SITA</a> </li> <li> <a href="/solutions/sita-at-airports/" title="SITA AT AIRPORTS">SITA AT AIRPORTS</a> </li> <li> <a href="/solutions/sita-at-borders/" title="SITA AT BORDERS">SITA AT BORDERS</a> </li> <li> <a href="/solutions/sita-for-aircraft/" title="SITA FOR AIRCRAFT">SITA FOR AIRCRAFT</a> </li> <li> <a href="/solutions/sita-communications-and-data-exchange/" title="Communications &amp; Data Exchange">Communications &amp; Data Exchange</a> </li> <li> <a href="/solutions/apis-for-developers/" title="APIs for developers">APIs for developers</a> </li> </ul> </div> <div class="col-md-3"> <h5>Media</h5> <ul> <li> <a href="/about-us/contact-us/general-inquiries/media-inquiries/" title="Media inquiries">Media inquiries</a> </li> <li> <a href="/pressroom/#press-releases" title="Press releases" target="_top">Press releases</a> </li> <li> <a href="/pressroom/#blogs" title="Blogs">Blogs</a> </li> <li> <a href="/stories/">Stories</a> </li> <li> <a href="/resources/" title="Resources">Resources</a> </li> <li> <a href="/pressroom/events/" title="Events">Events</a> </li> </ul> </div> <div class="col-md-3"> <h5>Who we are</h5> <ul> <li> <a href="/about-us/" title="About SITA">About SITA</a> </li> <li> <a href="/sustainability/" title="Responsible business">Responsible business</a> </li> <li> <a href="/about-us/meet-the-team/" title="Leadership">Leadership</a> </li> <li> <a href="/about-us/sita-membership/" title="Membership">Membership</a> </li> <li> <a href="/about-us/subsidiaries/" title="Subsidiaries">Subsidiaries</a> </li> <li> <a href="https://careers.sita.aero/" title="Careers">Careers</a> </li> <li> <a href="/about-us/sita-community-cyber-threat-center/" title="SITA Community Cyber Threat Center">SITA Community Cyber Threat Center</a> </li> </ul> </div> <div class="col-md-3"> <h5>Connect</h5> <ul> <li> <a href="/about-us/contact-us/" title="Contact us">Contact us</a> </li> <li> <a href="/about-us/contact-us/#our-offices" title="Our offices worldwide">Our offices worldwide</a> </li> <li> <a href="/mysita/" title="Customer portal" target="_blank">Customer portal</a> </li> </ul> </div> <div class="col-md-3"> <h5>Legal/Privacy</h5> <ul> <li> <a href="/legal/copyrights-trademarks/">Copyrights and trademarks</a> </li> <li> <a href="/legal/liability-disclaimer/">Liability disclaimer</a> </li> <li> <a href="/legal/privacy-at-sita/">Privacy at SITA</a> </li> </ul> </div> <div class="col-md-3"> <h5>Ethics</h5> <ul> <li> <a href="/sustainability/ethics-at-sita/">Ethics at SITA</a> </li> </ul> </div> <div class="col-md-3"> <h5>Suppliers</h5> <ul> <li> <a href="/legal/sita-suppliers/" title="Supplying SITA">Supplying SITA</a> </li> <li> <a href="/legal/sita-suppliers/purchasing-policies/" title="Purchasing ">Purchasing</a> </li> </ul> </div> </div> </div> <div class="copyRightsSocial col-md-3"> <div class="socialMedia"> <a href="https://www.instagram.com/sitaonline/" title="Instagram" target="_blank"><img src="/static/images/icons/Instagram.svg" alt="Instagram"></a> <a href="http://www.linkedin.com/companies/sita" title="LinkedIn" target="_blank"><img src="/static/images/icons/LinkedIn.svg" alt="LinkedIn"></a> <a href="http://www.youtube.com/SITAOnline" title="Youtube" target="_blank"><img src="/static/images/icons/Youtube.svg" alt="Youtube"></a> </div> <span>Copyright &copy; SITA 2024. 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