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href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oosafeerase">O&O SafeErase 5</a><ul class="children"><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oosafeerase/professional">Professional Edition</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oosafeerase/family">Family Edition</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oosafeerase/server">Server Edition</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oosafeerase/features">Why do I need O&O SafeErase?</a></li><li 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Edition</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/ooclevercache/family">Family Edition</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/ooclevercache/server">Server Edition</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/ooclevercache/features">Why do I need O&O CleverCache?</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/ooclevercache/comparsion">Compare Editions</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/ooclevercache/screenshots">Screenshots</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/ooclevercache/pricing">Pricing and Licensing</a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oodriveled">O&O DriveLED 4</a><ul class="children"><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oodriveled/professional">Professional Edition</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oodriveled/family">Family Edition</a></li><li 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href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oodriveled/pricing">Pricing and Licensing</a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oopartitionmanager">O&O PartitionManager 3</a><ul class="children"><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oopartitionmanager/professional">Professional Edition</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oopartitionmanager/family">Family Edition</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oopartitionmanager/server">Server Edition</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oopartitionmanager/features">Why do I need O&O PartitionManager?</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oopartitionmanager/screenshots">Screenshots</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oopartitionmanager/pricing">Pricing and Licensing</a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oodiskstat">O&O DiskStat 2</a><ul class="children"><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oodiskstat/professional">Professional Edition</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oodiskstat/family">Family Edition</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oodiskstat/server">Server Edition</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oodiskstat/features">Why do I need O&O DiskStat?</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/oodiskstat/comparsion">Compare Editions</a></li><li class="menu-item 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class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/ooregeditor">O&O RegEditor</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/business-suite">O&O BusinessSuite</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/products/migrationkit">Migration Kit for Windows 7</a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/download">Downloads</a><ul class="children"><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/download/current">Current Versions</a><ul class="children"><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/download/current/oodefragpro">O&O Defrag 15 Pro</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/download/current/oodefragsrv">O&O Defrag 15 Server</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/download/current/ooclevercachepro">O&O CleverCache 7 Pro</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/download/current/ooclevercachesrv">O&O CleverCache 7 Server</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/download/current/oodiskimagepro">O&O DiskImage 6 Pro</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/download/current/oodiskimagesrv">O&O DiskImage 6 Server</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/download/current/oosafeerasepro">O&O SafeErase 5 Pro</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/download/current/oosafeerasesrv">O&O SafeErase 5 Server</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/download/current/oodriveledpro">O&O DriveLED 4 Pro</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/download/current/oodriveledsrv">O&O DriveLED 4 Server</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/download/current/oodiskrecovery">O&O DiskRecovery 7</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/download/current/oopartitionmanagerpro">O&O PartitionManager 3 Pro</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/download/current/oopartitionmanagersrv">O&O PartitionManager 3 Server</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/download/current/oodiskstatpro">O&O DiskStat 2 Pro</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/download/current/oodiskstatsrv">O&O DiskStat 2 Server</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/download/current/ooregeditor">O&O RegEditor</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/download/current/oospeedcheck">O&O SpeedCheck</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/download/current/ooautobackup">O&O AutoBackup</a></li><li class="menu-item 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class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/order/form">Volume licensing</a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-31 current_page_item current-menu-ancestor current-menu-parent current_page_parent current_page_ancestor"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/support">Support</a><ul class="children"><li class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-31 current_page_item"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/support">Support</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/support/docs">Documents related to O&O products</a></li><li class="menu-item 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class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/support/faq/oodriveled">O&O DriveLED FAQ</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/support/faq/oorescuebox">O&O RescueBox FAQ</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/support/faq/oosafeerase">O&O SafeErase FAQ</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/support/faq/winpe">Windows PE</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/support/faq/oobuildpe">O&O BuildPE</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/support/faq/why-do-i-need-premium-support">Why do I need Premium Support?</a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/support/firstaid">First Aid in the Event of Data Loss</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/support/csupport">For Customers</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/support/tsupport">For Trial Users</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/support/premiumsupport">Premium Support</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/support/productreleases">Product Releases</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/support/register">Register product</a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press">Press</a><ul class="children"><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press">O&O Press Center</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press/news">News</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press/releases">Press Releases</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press/for-journalists">Text & Images for Press</a><ul class="children"><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press/for-journalists/migrationkit">Migration Kit for Windows 7</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press/for-journalists/oobluecon">O&O BlueCon</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press/for-journalists/ooclevercache">O&O CleverCache</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press/for-journalists/oodefrag">O&O Defrag</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press/for-journalists/oodiskimage">O&O DiskImage</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press/for-journalists/oodiskrecovery">O&O DiskRecovery</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press/for-journalists/oodiskstat">O&O DiskStat</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press/for-journalists/oodriveled">O&O DriveLED</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press/for-journalists/ooemc">O&O Enterprise Management Console</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press/for-journalists/oomediarecovery">O&O MediaRecovery</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press/for-journalists/oopartitionmanager">O&O PartitionManager</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press/for-journalists/ooregeditor">O&O RegEditor</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press/for-journalists/oorescuebox">O&O RescueBox</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press/for-journalists/oosafeerase">O&O SafeErase</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press/for-journalists/oosoftware">O&O Software</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://web.archive.org/web/20120113152449/http://www.oo-software.com/en/press/for-journalists/ootoolbox">O&O ToolBox</a></li></ul></li><li class="menu-item 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document.getElementById('keyword').value=='')return false;" method="GET" action="/web/20120113152449/http://www.oo-software.com/en/"> <input type="text" class="search" onblur="if (value == '') {value=''} " onfocus="this.value='';sed='changed';" value="Search" maxlength="40" id="s" name="s"/></td> <td><input type="button" class="searchbtn" title="Search" onclick="return submitform01();"/></form></td> </tr> </table> </div> </div> <div id="site-description"> </div> </div> </div> <div id="main"> <div id="container" class="one-column"> <div id="content"> <div id="post-31" class="post-31 page type-page status-publish hentry"> <div class="entry-content"> <h1>Technical Support</h1> <p>Please contact our technical support for further information. Your request will be processed as soon as possible. Please note that technical support is for registered customers only. Read also the terms stated in your manual for receiving technical support. Please do not forget to state your registration code when sending a support request!</p> <table style="margin-top: 20px; margin-left: -16px; background-image: url('https://web.archive.org/web/20120113152449im_/http://www.oo-software.com/images/rd10/navi2011/bg/fblock3.gif'); background-position: 0px 10px; background-repeat: no-repeat; width: 921px;" border="0" cellspacing="0" cellpadding="0"> <tbody> <tr> <td> <div id="support2011_table"> <table style="height: 200px; width: 921px; margin-bottom: 30px;" border="0" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="padding-left: 15px; width: 299px;"> <div style="height: 140px;"> <div class="fh1">Premium-Support</div> <p>Our Premium Support Customers receive top priority for their questions. We look forward to helping you!</p> </div> <p style="margin-top: 15px;"><img src="https://web.archive.org/web/20120113152449im_/http://www.oo-software.com/images/rd10/icons/nav/snh_premiumsupport.gif" alt="" align="top"/><a style="margin-left: 5px;" href="support/premiumsupport/index.html">Premium Support Request</a></p> </td> <td style="padding-left: 30px; padding-right: 10px; width: 289px;"> <div style="height: 140px;"> <div class="fh1">Customer Support</div> <p>Support for Registered Users. Read also the terms stated in your manual for receiving technical support.</p> </div> <p style="margin-top: 15px;"><img src="https://web.archive.org/web/20120113152449im_/http://www.oo-software.com/images/rd10/icons/nav/snh_csupport.gif" alt="" align="top"/><a style="margin-left: 5px;" href="support/csupport/index.html">To Support Form</a></p> </td> <td style="padding-left: 20px; padding-right: 10px; width: 289px;"> <div style="height: 140px;"> <div class="fh1">For Trial Users</div> <p>Support form for Trial and Freeware Software.</p> </div> <p style="margin-top: 15px;"><img src="https://web.archive.org/web/20120113152449im_/http://www.oo-software.com/images/rd10/icons/nav/snh_tsupport.gif" alt="" align="top"/><a style="margin-left: 5px;" href="support/tsupport">To Support Form </a></p> </td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> <table style="margin-top: 20px; margin-left: -16px; background-image: 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