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focus:outline-none placeholder:text-color-text-secondary" data-tracking-control-name="learning-course_people-search-bar_first-name_dismissable-input" maxlength="500" name="firstName" placeholder="First Name" type="search"> <button class="dismissable-input__button text-color-text h-[40px] min-w-[24px] w-[24px] -mr-2 opacity-0 transition-opacity duration-[0.1s] disabled:invisible focus:opacity-100" data-tracking-control-name="learning-course_people-search-bar_first-name_dismissable-input-clear" type="button"> <label class="sr-only">Clear text</label> <icon class="dismissable-input__button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </section> <section class="dismissable-input text-input !pr-3 bg-color-transparent flex items-center h-[40px] min-w-0 relative babybear:w-full babybear:mb-1 search-input"><input aria-label="Last Name" autocomplete="on" class="dismissable-input__input font-sans text-md text-color-text bg-color-transparent flex items-center flex-1 focus:outline-none placeholder:text-color-text-secondary" data-tracking-control-name="learning-course_people-search-bar_last-name_dismissable-input" maxlength="500" name="lastName" placeholder="Last Name" type="search"> <button class="dismissable-input__button text-color-text h-[40px] min-w-[24px] w-[24px] -mr-2 opacity-0 transition-opacity duration-[0.1s] disabled:invisible focus:opacity-100" data-tracking-control-name="learning-course_people-search-bar_last-name_dismissable-input-clear" type="button"> <label class="sr-only">Clear text</label> <icon class="dismissable-input__button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </section><input name="trk" value="learning-course_people-search-bar_search-submit" type="hidden"> <button class="base-search-bar__submit-btn block basis-[40px] flex-shrink-0 cursor-pointer babymamabear:invisible babymamabear:ml-[-9999px] babymamabear:w-[1px] babymamabear:h-[1px]" aria-label="Search" data-tracking-control-name="learning-course_people-search-bar_base-search-bar-search-submit" type="submit"> <icon class="base-search-bar__search-icon onload mx-auto" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cb5bsr4tsn2r4sjg9e3ls4tjl"></icon> </button> </form> </section> <section class="base-search-bar w-full h-full" data-searchbar-type="JOBS" aria-labelledby="job-switcher-tab" id="jobs-search-panel" role="tabpanel"> <form class="base-search-bar__form w-full flex babymamabear:mx-mobile-container-padding babymamabear:flex-col" role="search" action="/jobs/search" data-tracking-control-name="learning-course_jobs-search-bar_base-search-bar-form"><code id="i18n_aria_live_text_no-suggestions" style="display: none"></code> <code id="i18n_aria_live_text_one-suggestion" style="display: none"></code> <code id="i18n_aria_live_text_multiple-suggestions" style="display: none"></code> <section class="dismissable-input text-input !pr-3 bg-color-transparent flex items-center h-[40px] min-w-0 relative babybear:w-full babybear:mb-1 typeahead-input keywords-typeahead-input text-input"><input aria-autocomplete="list" aria-controls="job-search-bar-keywords-typeahead-list" aria-haspopup="listbox" aria-label="Search job titles or companies" autocomplete="off" class="dismissable-input__input font-sans text-md text-color-text bg-color-transparent flex items-center flex-1 focus:outline-none placeholder:text-color-text-secondary" data-tracking-control-name="learning-course_dismissable-input" id="job-search-bar-keywords" maxlength="500" name="keywords" placeholder="Search job titles or companies" role="combobox" type="search">  <div class="typeahead-input__dropdown container-lined absolute top-[calc(100%+3px)] left-0 w-full rounded-b-md rounded-t-none z-[10] overflow-hidden max-w-none babybear:min-w-full babybear:bottom-0 babybear:overflow-y-auto"> <template class="typeahead-item-template"> <li 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overflow-hidden max-w-none babybear:min-w-full babybear:bottom-0 babybear:overflow-y-auto"> <template class="typeahead-item-template"> <li class="typeahead-input__dropdown-item py-1.5 px-2 hover:cursor-pointer hover:bg-color-surface-new-hover hover:border-y-2 hover:border-solid hover:border-color-container-primary" role="option"><span class="typeahead-input__dropdown-text font-sans text-sm font-bold text-color-text"></span></li> </template> <ul class="typeahead-input__dropdown-list w-full" id="job-search-bar-location-typeahead-list" role="listbox"></ul> </div> <button class="dismissable-input__button text-color-text h-[40px] min-w-[24px] w-[24px] -mr-2 opacity-0 transition-opacity duration-[0.1s] disabled:invisible focus:opacity-100" data-tracking-control-name="learning-course_dismissable-input-clear" type="button"> <label class="sr-only">Clear text</label> <icon class="dismissable-input__button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </section><input name="geoId" value="106018895" type="hidden"> <input name="trk" value="learning-course_jobs-search-bar_search-submit" type="hidden"> <button class="base-search-bar__submit-btn block basis-[40px] flex-shrink-0 cursor-pointer babymamabear:invisible babymamabear:ml-[-9999px] babymamabear:w-[1px] babymamabear:h-[1px]" aria-label="Search" data-tracking-control-name="learning-course_jobs-search-bar_base-search-bar-search-submit" type="submit"> <icon class="base-search-bar__search-icon onload mx-auto" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cb5bsr4tsn2r4sjg9e3ls4tjl"></icon> </button> </form> </section> <section class="base-search-bar w-full h-full" data-searchbar-type="LEARNING" aria-labelledby="learning-switcher-tab" id="learning-search-panel" role="tabpanel"> <form class="base-search-bar__form w-full flex babymamabear:mx-mobile-container-padding 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papabear:w-content-max-w papabear:mx-auto papabear:pt-desktop-content-top-margin mamabear:pt-desktop-content-top-margin " id="main-content" role="main"> <section class="core-rail mx-auto papabear:w-core-rail-width mamabear:max-w-[790px] babybear:max-w-[790px]"> <ol class="breadcrumb__list"> <li class="breadcrumb__item"><a class="breadcrumb__link" href="https://www-linkedin-com.translate.goog/learning/browse?trk=learning-course_breadcrumb&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-tracking-control-name="learning-course_breadcrumb" data-tracking-will-navigate>All topics</a></li> <li class="breadcrumb__item"><a class="breadcrumb__link" href="https://www-linkedin-com.translate.goog/learning/topics/business?trk=learning-course_breadcrumb&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-tracking-control-name="learning-course_breadcrumb" data-tracking-will-navigate>Business</a></li> <li class="breadcrumb__item"><a class="breadcrumb__link" href="https://www-linkedin-com.translate.goog/learning/topics/leadership-and-management?trk=learning-course_breadcrumb&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-tracking-control-name="learning-course_breadcrumb" data-tracking-will-navigate>Leadership and Management</a></li> <li class="breadcrumb__item"><a class="breadcrumb__link" href="https://www-linkedin-com.translate.goog/learning/topics/business-strategy?trk=learning-course_breadcrumb&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-tracking-control-name="learning-course_breadcrumb" data-tracking-will-navigate>Business Strategy</a></li> </ol> <script type="application/ld+json"> {"@context":"http://schema.org/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"All topics","item":"https://www.linkedin.com/learning/browse"},{"@type":"ListItem","position":2,"name":"Business","item":"https://www.linkedin.com/learning/topics/business"},{"@type":"ListItem","position":3,"name":"Leadership and Management","item":"https://www.linkedin.com/learning/topics/leadership-and-management"},{"@type":"ListItem","position":4,"name":"Business Strategy","item":"https://www.linkedin.com/learning/topics/business-strategy"}]} </script> <section class="top-card-layout container-lined overflow-hidden babybear:rounded-[0px]"> <section class="top-card__image-container"><img class="top-card__image" alt="Account Management: Maintaining Relationships" data-delayed-url="https://media.licdn.com/dms/image/v2/C560DAQENwVXwNWo4OQ/learning-public-crop_675_1200/learning-public-crop_675_1200/0/1628702819399?e=2147483647&v=beta&t=-tZNllf4Y77jflJJFgYMRoyh9x04RT_MhzeIvEer_Ho"> <a class="top-card__overlay-button" data-tracking-control-name="course_preview" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning/account-management-maintaining-relationships/introduction-and-what-s-in-the-course?autoplay=true&trk=course_preview&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB"> <span class="top-card__preview-cta "> <icon class="top-card__preview-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5jwhkytplzxiejvhzfu0t7m8l"> </icon> <span class="top-card__preview-cta-text">Preview</span> </span>  </a> </section> <div class="top-card-layout__card relative p-2 papabear:p-details-container-padding"> <div class="top-card-layout__entity-info-container flex flex-wrap papabear:flex-nowrap"> <div class="top-card-layout__entity-info flex-grow flex-shrink-0 basis-0 babybear:flex-none babybear:w-full babybear:flex-none babybear:w-full"> <h1 class="top-card-layout__title font-sans text-lg papabear:text-xl font-bold leading-open text-color-text mb-0">Account Management: Maintaining Relationships</h1> <h2 class="top-card-layout__headline break-words font-sans text-md leading-open text-color-text"> <div class="top-card__headline-row"><span class="top-card__headline-row-item top-card__headline-row-item--large">With Miles Croft</span> <span class="top-card__headline-row-item">Liked by 4,290 users</span> </div> <div class="top-card__headline-row"><span class="top-card__headline-row-item">Duration: 36m</span> <span class="top-card__headline-row-item">Skill level: Beginner</span> <span class="top-card__headline-row-item">Released: 8/13/2021</span> </div></h2>  <div class="top-card-layout__cta-container flex flex-wrap mt-0.5 papabear:mt-0 ml-[-12px]"><a href="https://translate.google.com/website?sl=pl&tl=en&hl=en-GB&u=http://www.linkedin.com/learning/subscription/products?courseSlug%3Daccount-management-maintaining-relationships%26destRedirectURL%3Dhttps%253A%252F%252Fwww%252Elinkedin%252Ecom%252Flearning%252Faccount-management-maintaining-relationships%26trk%3Dcourse_info%26upsellTrk%3Dlil_upsell_course_info_subscription" data-tracking-control-name="lil_upsell_course_info_subscription" data-tracking-impression-name="lil_upsell_course_info_subscription" data-litms-tracking-control-name="lil_upsell_course_info_subscription" data-tracking-will-navigate class="top-card__upsell-link top-card-layout__cta mt-2 ml-1.5 h-auto babybear:flex-auto top-card-layout__cta--primary btn-md btn-primary" data-test-live-course-sub-upsell> Start my 1-month free trial </a> <a class="buy-for-your-team-cta__link top-card-layout__cta mt-2 ml-1.5 h-auto babybear:flex-auto top-card-layout__cta--secondary btn-md btn-secondary" href="https://www-linkedin-com.translate.goog/learning/subscription/teams?veh=lil_upx&src=li-lil-upsell&trk=learning-course_buy-for-your-team-cta&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-tracking-control-name="learning-course_buy-for-your-team-cta" data-tracking-impression-name="lil_upsell_learning-course_buy-for-your-team-cta_teambuy" data-test-live-buy-for-your-team-upsell data-tracking-will-navigate> Buy for my team </a> </div> </div> </div>  </div> </section> <div class="details mx-details-container-padding"> <section class="core-section-container my-3 course-details"> <h2 class="core-section-container__title section-title">Course details</h2> <div class="core-section-container__content break-words"> <section class="show-more-less-html course-details__description" data-max-lines="4"> <div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-4 relative overflow-hidden"> Getting the sale is not the end of the sales process. Upselling, return business, network referrals, and so much more can be achieved when a salesperson continues to add value and develop a relationship after that first deal is closed. In this course, sales professional and prospecting coach Miles Croft helps you learn to continue relationship selling with all your existing customers, as well as recover from mistakes in delivery, whether they were your fault or not. Miles explains how account managers and other salespeople can develop connections with their prospects and customers after the initial sale has been made, to continue selling and expand your network even further. He presents a clear walk-through analysis of buying the perfect gifts, never letting a relationship “go rotten,” recovering from mistakes, and much more. Note: This course was created by Miles Croft. We are pleased to host this training in our library. </div><button class="show-more-less-html__button show-more-less-button show-more-less-html__button--more ml-0.5" data-tracking-control-name="learning-course_show-more-html-btn" aria-label="i18n_show_more" aria-expanded="false">  Show more <icon class="show-more-less-html__button-icon show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cyolgscd0imw2ldqppkrb84vo"></icon> </button> <button class="show-more-less-html__button show-more-less-button show-more-less-html__button--less ml-0.5" data-tracking-control-name="learning-course_show-less-html-btn" aria-label="i18n_show_less" aria-expanded="true">  Show less <icon class="show-more-less-html__button-icon show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/4chtt12k98xwnba1nimld2oyg"></icon> </button>  </section> </div> </section> <section class="core-section-container my-3 course-skills"> <h2 class="core-section-container__title section-title">Skills you’ll gain</h2> <div class="core-section-container__content break-words"> <ul class="course-skills__skill-list"> <li class="course-skills__skill-list-item"><a href="https://www-linkedin-com.translate.goog/learning/search?keywords=Account+Management&trk=learning-course_pill-list&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-tracking-control-name="learning-course_pill-list" data-tracking-will-navigate class="pill flex w-fit mr-[6px] mb-1 hover:no-underline skill-pill"> Account Management </a></li> <li class="course-skills__skill-list-item"><a href="https://www-linkedin-com.translate.goog/learning/search?keywords=Business+Relationship+Management&trk=learning-course_pill-list&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-tracking-control-name="learning-course_pill-list" data-tracking-will-navigate class="pill flex w-fit mr-[6px] mb-1 hover:no-underline skill-pill"> Business Relationship Management </a></li> </ul> </div> </section> <section class="core-section-container my-3"> <h2 class="core-section-container__title section-title">Earn a sharable certificate</h2> <div class="core-section-container__content break-words"> <p class="course-certificate__body-paragraph">Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.</p> <div class="course-certificate__image-container"><img class="course-certificate__certificate-image" alt="Sample certificate" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/52nu8qc7cfcn7vrftr7ttceqt"> <div> <h3 class="course-certificate__detail-list-heading"> <div class="learning-logo"><icon class="learning-logo__inbug onload" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/4zqr0f9jf98vi2nkijyc3bex2"></icon> <span class="learning-logo__text learning-logo__text--show-on-mobile" aria-hidden="true">Learning</span> <span class="sr-only">LinkedIn Learning</span> </div><span>Certificate of Completion</span></h3> <ul> <li class="course-certificate__detail-list-item"> <div class="course-certificate__detail-list-item-icon-wrapper"> <icon data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5lqa4dj5v9gp6yjh6s6iwtdbb"></icon> </div><p class="course-certificate__detail-list-item-text">Showcase on your LinkedIn profile under “Licenses and Certificate” section</p></li> <li class="course-certificate__detail-list-item"> <div class="course-certificate__detail-list-item-icon-wrapper"> <icon data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5lqa4dj5v9gp6yjh6s6iwtdbb"></icon> </div><p class="course-certificate__detail-list-item-text">Download or print out as PDF to share with others</p></li> <li class="course-certificate__detail-list-item"> <div class="course-certificate__detail-list-item-icon-wrapper"> <icon data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5lqa4dj5v9gp6yjh6s6iwtdbb"></icon> </div><p class="course-certificate__detail-list-item-text">Share as image online to demonstrate your skill</p></li> </ul> </div> </div> </div> </section> <section class="core-section-container my-3 course-instructors"> <h2 class="core-section-container__title section-title">Meet the instructor</h2> <div class="core-section-container__content break-words"> <ul class="course-instructors__list"> <li class="course-instructors__list-item"><a href="https://translate.google.com/website?sl=pl&tl=en&hl=en-GB&u=https://uk.linkedin.com/in/milescroft?trk%3Dlearning-course_instructor" target="_self" data-tracking-control-name="learning-course_instructor" data-tracking-will-navigate class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-main-card flex flex-wrap py-2 pr-2 babybear:pr-0 base-main-card--link">  <img class="inline-block relative rounded-[50%] w-6 h-6 " data-delayed-url="https://media.licdn.com/dms/image/v2/D4E03AQG2i0OL4DGkRA/profile-displayphoto-shrink_400_400/profile-displayphoto-shrink_400_400/0/1665047287073?e=2147483647&v=beta&t=7PXAYUmU71jO7IJzvlownlq_9DepMMMFOg29nsKc_wU" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt="Click here to view Miles Croft’s instructor page"> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full"> <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden ">Miles Croft</h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden">The Honest Salesman 🤝 Over 1 MILLION Students 🎓 linktr.ee/milescroft</h4>  </div> </a></li> </ul> </div> </section> <section class="core-section-container my-3 reviews-feed"> <h2 class="core-section-container__title section-title">Learner reviews</h2> <div class="core-section-container__content break-words"> <div class="reviews-feed__ratings-summary"> <section class="ratings-summary"> <div class="ratings-summary__overall-rating"> <h3 class="ratings-summary__header"><span class="ratings-summary__rating-average">4.7</span> <span class="ratings-summary__rating-max">out of 5</span></h3> <figure class="ratings-summary__figure"><span class="star-rating" role="img" aria-label="Rating: 4.7 out of 5 stars"> <span class="star-rating__icon-container" aria-hidden="true"> <icon class="star-rating__icon star-rating__icon--small " data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cg0ud3t24av7pe8eamnp39hfq"></icon> </span> <span class="star-rating__icon-container" aria-hidden="true"> <icon class="star-rating__icon star-rating__icon--small " data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cg0ud3t24av7pe8eamnp39hfq"></icon> </span> <span class="star-rating__icon-container" aria-hidden="true"> <icon class="star-rating__icon star-rating__icon--small " data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cg0ud3t24av7pe8eamnp39hfq"></icon> </span> <span class="star-rating__icon-container" aria-hidden="true"> <icon class="star-rating__icon star-rating__icon--small " data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cg0ud3t24av7pe8eamnp39hfq"></icon> </span> <span class="star-rating__icon-container" aria-hidden="true"> <icon class="star-rating__icon star-rating__icon--small " data-delayed-url="https://static.licdn.com/aero-v1/sc/h/7dacecy4xq1otzk8pae2g0hxd"></icon> </span> </span> <figcaption class="ratings-summary__ratings-total"> 3,176 ratings </figcaption> </figure> </div> <div class="ratings-summary__breakdown"> <div class="ratings-summary__disclaimer"> <div class="tooltip"><button class="tooltip__trigger ratings-summary__disclaimer-trigger" data-tracking-control-name="toggle_disclaimer" type="button"> <icon class="ratings-summary__disclaimer-icon" data-svg-class-name="ratings-summary__disclaimer-icon-svg" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/g8uts9v3k83n9e3iyvcxit0k"> </icon> <span class="ratings-summary__disclaimer-text">How are ratings calculated?</span> </button> <span role="tooltip" class="tooltip__popup" aria-hidden="true"> The overall rating is calculated using the average of submitted ratings. Ratings and reviews can only be submitted when non-anonymous learners complete at least 40% of the course. This helps us avoid fake reviews and spam. </span> </div> </div> <ul> <li> <figure class="ratings-summary__rating-count"> <figcaption class="ratings-summary__rating-count-label"> 5 star </figcaption><progress class="ratings-summary__progress-bar" max="3176" value="2475" aria-valuemin="0" aria-valuenow="2475" aria-valuemax="3176"> Current value: 2,475 </progress> <span class="ratings-summary__rating-count-percent"> 78% </span> </figure></li> <li> <figure class="ratings-summary__rating-count"> <figcaption class="ratings-summary__rating-count-label"> 4 star </figcaption><progress class="ratings-summary__progress-bar" max="3176" value="561" aria-valuemin="0" aria-valuenow="561" aria-valuemax="3176"> Current value: 561 </progress> <span class="ratings-summary__rating-count-percent"> 18% </span> </figure></li> <li> <figure class="ratings-summary__rating-count"> <figcaption class="ratings-summary__rating-count-label"> 3 star </figcaption><progress class="ratings-summary__progress-bar" max="3176" value="115" aria-valuemin="0" aria-valuenow="115" aria-valuemax="3176"> Current value: 115 </progress> <span class="ratings-summary__rating-count-percent"> 4% </span> </figure></li> <li> <figure class="ratings-summary__rating-count"> <figcaption class="ratings-summary__rating-count-label"> 2 star </figcaption><progress class="ratings-summary__progress-bar" max="3176" value="10" aria-valuemin="0" aria-valuenow="10" aria-valuemax="3176"> Current value: 10 </progress> <span class="ratings-summary__rating-count-percent"> <1% </span> </figure></li> <li> <figure class="ratings-summary__rating-count"> <figcaption class="ratings-summary__rating-count-label"> 1 star </figcaption><progress class="ratings-summary__progress-bar" max="3176" value="15" aria-valuemin="0" aria-valuenow="15" aria-valuemax="3176"> Current value: 15 </progress> <span class="ratings-summary__rating-count-percent"> <1% </span> </figure></li> </ul> </div> </section> </div> <ul class="reviews-feed__reviews-list"> <li class="reviews-feed__reviews-list-item"> <div class="review-card"> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-main-card flex flex-wrap py-2 pr-2 babybear:pr-0 base-main-card--link review-card__entity"><a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://translate.google.com/website?sl=pl&tl=en&hl=en-GB&u=https://za.linkedin.com/in/gail-harris-27340314?trk%3Dlearning-course" data-tracking-control-name="learning-course" data-tracking-will-navigate> <span class="sr-only"> Gail Harris  </span> </a> <img class="inline-block relative rounded-[50%] w-6 h-6 bg-color-entity-ghost-background" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt="Gail Harris"> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full"> <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden ">Gail Harris </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden">Project Facilitator. I am keen on offering options for an improved life. My interests are in supporting the earth, nature, internet marketing…</h4> <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <div class="review-card__content"> <div class="review-card__centered-row"> <div class="review-card__star-container"><span class="star-rating" role="img" aria-label="Rating: 5 out of 5 stars"> <span class="star-rating__icon-container" aria-hidden="true"> <icon class="star-rating__icon star-rating__icon--small " data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cg0ud3t24av7pe8eamnp39hfq"></icon> </span> <span class="star-rating__icon-container" aria-hidden="true"> <icon class="star-rating__icon star-rating__icon--small " data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cg0ud3t24av7pe8eamnp39hfq"></icon> </span> <span class="star-rating__icon-container" aria-hidden="true"> <icon class="star-rating__icon star-rating__icon--small " data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cg0ud3t24av7pe8eamnp39hfq"></icon> </span> <span class="star-rating__icon-container" aria-hidden="true"> <icon class="star-rating__icon star-rating__icon--small " data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cg0ud3t24av7pe8eamnp39hfq"></icon> </span> <span class="star-rating__icon-container" aria-hidden="true"> <icon class="star-rating__icon star-rating__icon--small " data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cg0ud3t24av7pe8eamnp39hfq"></icon> </span> </span> </div><span class="review-card__rating"> 5/5 </span> <span class="review-card__date"> November 21, 2024 </span> </div> <div class="review-card__text"> Yes - it is valuable for people who focus only on the sale </div> <div class="review-card__centered-row review-card__actions"><a class="review-card__centered-row review-card__action-button" aria-label="Gail Harris’ comment is helpful" data-tracking-control-name="learning-course_review-card-helpful-button" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning-login/?redirect=https://www.linkedin.com/learning/account-management-maintaining-relationships?trk%3Dlearning-topics_learning-search-card_search-card%26trk%3Dlearning-topics_learning-search-card_search-card&trk=learning-course_review-card-helpful-button&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" rel="nofollow"> <icon class="review-card__centered-row review-card__action-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5ptx189gjbxrh9wf3ncsehms9" data-svg-class-name="review-card__like-icon"></icon> Helpful </a> <span class="review-card__dot-delimiter">·</span> <a class="review-card__centered-row review-card__action-button" aria-label="Report Gail Harris’ comment" data-tracking-control-name="learning-course_review-card-report-button" data-tracking-will-navigate 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href="https://translate.google.com/website?sl=pl&tl=en&hl=en-GB&u=https://dk.linkedin.com/in/niels-erik-b%25C3%25B8chman-148a5a13b?trk%3Dlearning-course" data-tracking-control-name="learning-course" data-tracking-will-navigate> <span class="sr-only"> Niels-Erik Bøchman  </span> </a> <img class="inline-block relative rounded-[50%] w-6 h-6 " data-delayed-url="https://media.licdn.com/dms/image/v2/C5603AQFU8w2Jv_CF4Q/profile-displayphoto-shrink_100_100/profile-displayphoto-shrink_100_100/0/1516930798736?e=2147483647&v=beta&t=6cWWcNYN9MjsQSVjX_aGaB5_uYlNu7l2WoREbD_VUIQ" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt="Niels-Erik Bøchman"> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full"> <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden ">Niels-Erik Bøchman </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden">Enterprise Customer Success Manager at SAP</h4> <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <div class="review-card__content"> <div class="review-card__centered-row"> <div class="review-card__star-container"><span class="star-rating" role="img" aria-label="Rating: 5 out of 5 stars"> <span class="star-rating__icon-container" aria-hidden="true"> <icon class="star-rating__icon star-rating__icon--small " data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cg0ud3t24av7pe8eamnp39hfq"></icon> </span> <span class="star-rating__icon-container" aria-hidden="true"> <icon class="star-rating__icon star-rating__icon--small " data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cg0ud3t24av7pe8eamnp39hfq"></icon> </span> <span class="star-rating__icon-container" aria-hidden="true"> <icon class="star-rating__icon star-rating__icon--small " data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cg0ud3t24av7pe8eamnp39hfq"></icon> </span> <span class="star-rating__icon-container" aria-hidden="true"> <icon class="star-rating__icon star-rating__icon--small " data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cg0ud3t24av7pe8eamnp39hfq"></icon> </span> <span class="star-rating__icon-container" aria-hidden="true"> <icon class="star-rating__icon star-rating__icon--small " data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cg0ud3t24av7pe8eamnp39hfq"></icon> </span> </span> </div><span class="review-card__rating"> 5/5 </span> <span class="review-card__date"> November 20, 2024 </span> </div> <div class="review-card__text"> Good and should be taken by all </div> <div class="review-card__centered-row review-card__actions"><a class="review-card__centered-row review-card__action-button" aria-label="Niels-Erik Bøchman’s comment is helpful" data-tracking-control-name="learning-course_review-card-helpful-button" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning-login/?redirect=https://www.linkedin.com/learning/account-management-maintaining-relationships?trk%3Dlearning-topics_learning-search-card_search-card%26trk%3Dlearning-topics_learning-search-card_search-card&trk=learning-course_review-card-helpful-button&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" rel="nofollow"> <icon class="review-card__centered-row review-card__action-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5ptx189gjbxrh9wf3ncsehms9" data-svg-class-name="review-card__like-icon"></icon> Helpful </a> <span class="review-card__dot-delimiter">·</span> <a class="review-card__centered-row review-card__action-button" aria-label="Report Niels-Erik Bøchman’s comment" data-tracking-control-name="learning-course_review-card-report-button" data-tracking-will-navigate 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href="https://translate.google.com/website?sl=pl&tl=en&hl=en-GB&u=https://in.linkedin.com/in/arvind-gupta-268918300?trk%3Dlearning-course" data-tracking-control-name="learning-course" data-tracking-will-navigate> <span class="sr-only"> Arvind Gupta  </span> </a> <img class="inline-block relative rounded-[50%] w-6 h-6 bg-color-entity-ghost-background" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt="Arvind Gupta"> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full"> <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden ">Arvind Gupta </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden">Electrical Engineer at THDC India Limited Official</h4> <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <div class="review-card__content"> <div class="review-card__centered-row"> <div class="review-card__star-container"><span class="star-rating" role="img" aria-label="Rating: 5 out of 5 stars"> <span class="star-rating__icon-container" aria-hidden="true"> <icon class="star-rating__icon star-rating__icon--small " data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cg0ud3t24av7pe8eamnp39hfq"></icon> </span> <span class="star-rating__icon-container" aria-hidden="true"> <icon class="star-rating__icon star-rating__icon--small " data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cg0ud3t24av7pe8eamnp39hfq"></icon> </span> <span class="star-rating__icon-container" aria-hidden="true"> <icon class="star-rating__icon star-rating__icon--small " data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cg0ud3t24av7pe8eamnp39hfq"></icon> </span> <span class="star-rating__icon-container" aria-hidden="true"> <icon class="star-rating__icon star-rating__icon--small " data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cg0ud3t24av7pe8eamnp39hfq"></icon> </span> <span class="star-rating__icon-container" aria-hidden="true"> <icon class="star-rating__icon star-rating__icon--small " data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cg0ud3t24av7pe8eamnp39hfq"></icon> </span> </span> </div><span class="review-card__rating"> 5/5 </span> <span class="review-card__date"> November 13, 2024 </span> </div> <div class="review-card__text"> V Good </div> <div class="review-card__centered-row review-card__actions"><a class="review-card__centered-row review-card__action-button" aria-label="Arvind Gupta’s comment is helpful" data-tracking-control-name="learning-course_review-card-helpful-button" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning-login/?redirect=https://www.linkedin.com/learning/account-management-maintaining-relationships?trk%3Dlearning-topics_learning-search-card_search-card%26trk%3Dlearning-topics_learning-search-card_search-card&trk=learning-course_review-card-helpful-button&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" rel="nofollow"> <icon class="review-card__centered-row review-card__action-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5ptx189gjbxrh9wf3ncsehms9" data-svg-class-name="review-card__like-icon"></icon> Helpful </a> <span class="review-card__dot-delimiter">·</span> <a class="review-card__centered-row review-card__action-button" aria-label="Report Arvind Gupta’s comment" data-tracking-control-name="learning-course_review-card-report-button" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning-login/?redirect=https://www.linkedin.com/learning/account-management-maintaining-relationships?trk%3Dlearning-topics_learning-search-card_search-card%26trk%3Dlearning-topics_learning-search-card_search-card&trk=learning-course_review-card-report-button&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" rel="nofollow"> <icon class="review-card__centered-row review-card__action-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/d04ze1wt0ev8ck8e4ovqk762o" data-svg-class-name="review-card__flag-icon"></icon> Report </a> </div> </div> </div> </div> </div> </div></li> </ul> </div> </section> </div> </section> <section class="right-rail papabear:w-right-rail-width papabear:ml-column-gutter mamabear:max-w-[790px] mamabear:px-mobile-container-padding babybear:max-w-[790px] babybear:px-mobile-container-padding"> <section class="table-of-contents mb-4 table-of-contents--with-max-height"> <h2 class="table-of-contents__header">Contents</h2> <ul class="table-of-contents__list"> <li class="toc-section"> <div class="show-more-less"><button class="show-more-less__button show-more-less__more-button show-more-less-button " aria-expanded="false" data-tracking-control-name="learning-course_toc-section_show_more"> Introduction <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cyolgscd0imw2ldqppkrb84vo"></icon> </button> <button class="show-more-less__button show-more-less__less-button show-more-less-button show-more-less__button--hide" aria-expanded="false" data-tracking-control-name="learning-course_toc-section_show_more"> Introduction <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/4chtt12k98xwnba1nimld2oyg"></icon> </button> <ul data-max-num-to-show="0" class="show-more-less__list show-more-less__list--hide-after-0" data-impression-id="learning-course_toc-section_show-more-less"> <li class="toc-item"><a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning/account-management-maintaining-relationships/introduction-and-what-s-in-the-course?autoplay=true&trk=learning-course_tocItem&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" class="toc-item__link" aria-current="false"> <icon class="table-of-contents__item-status table-of-contents__item-status--unlocked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5jwhkytplzxiejvhzfu0t7m8l" data-svg-class-name="table-of-contents__item-status-svg--unlocked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Introduction and what's in the course </div> <div class="table-of-contents__item-duration"> 1m 39s </div> </div></a></li> <li class="toc-item"><a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning/account-management-maintaining-relationships/why-is-this-important?autoplay=true&trk=learning-course_tocItem&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" class="toc-item__link" aria-current="false"> <icon class="table-of-contents__item-status table-of-contents__item-status--unlocked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5jwhkytplzxiejvhzfu0t7m8l" data-svg-class-name="table-of-contents__item-status-svg--unlocked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Why is this important? </div> <div class="table-of-contents__item-duration"> 3m 31s </div> </div></a></li> </ul> </div></li> <li class="toc-section"> <div class="show-more-less"><button class="show-more-less__button show-more-less__more-button show-more-less-button " aria-expanded="false" data-tracking-control-name="learning-course_toc-section_show_more"> 1. Relationship Selling <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cyolgscd0imw2ldqppkrb84vo"></icon> </button> <button class="show-more-less__button show-more-less__less-button show-more-less-button show-more-less__button--hide" aria-expanded="false" data-tracking-control-name="learning-course_toc-section_show_more"> 1. Relationship Selling <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/4chtt12k98xwnba1nimld2oyg"></icon> </button> <ul data-max-num-to-show="0" class="show-more-less__list show-more-less__list--hide-after-0" data-impression-id="learning-course_toc-section_show-more-less"> <li class="toc-item"><a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning/account-management-maintaining-relationships/make-it-personal?autoplay=true&trk=learning-course_tocItem&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" class="toc-item__link" aria-current="false"> <icon class="table-of-contents__item-status table-of-contents__item-status--unlocked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5jwhkytplzxiejvhzfu0t7m8l" data-svg-class-name="table-of-contents__item-status-svg--unlocked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Make it personal </div> <div class="table-of-contents__item-duration"> 2m 48s </div> </div></a></li> <li class="toc-item"><a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning/account-management-maintaining-relationships/keep-it-professional?autoplay=true&trk=learning-course_tocItem&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" class="toc-item__link" aria-current="false"> <span class="a11y-text">(Locked)</span> <icon class="table-of-contents__item-status table-of-contents__item-status--locked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cfu0devb5o77ym5x8vv0oilfz" data-svg-class-name="table-of-contents__item-status-svg--locked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Keep it professional </div> <div class="table-of-contents__item-duration"> 2m 37s </div> </div></a></li> <li class="toc-item"><a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning/account-management-maintaining-relationships/become-an-active-listener?autoplay=true&trk=learning-course_tocItem&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" class="toc-item__link" aria-current="false"> <icon class="table-of-contents__item-status table-of-contents__item-status--unlocked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5jwhkytplzxiejvhzfu0t7m8l" data-svg-class-name="table-of-contents__item-status-svg--unlocked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Become an active listener </div> <div class="table-of-contents__item-duration"> 1m 38s </div> </div></a></li> <li class="toc-item"><a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning/account-management-maintaining-relationships/two-way-referring?autoplay=true&trk=learning-course_tocItem&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" class="toc-item__link" aria-current="false"> <span class="a11y-text">(Locked)</span> <icon class="table-of-contents__item-status table-of-contents__item-status--locked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cfu0devb5o77ym5x8vv0oilfz" data-svg-class-name="table-of-contents__item-status-svg--locked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Two-way referring </div> <div class="table-of-contents__item-duration"> 1m 31s </div> </div></a></li> </ul> </div></li> <li class="toc-section"> <div class="show-more-less"><button class="show-more-less__button show-more-less__more-button show-more-less-button " aria-expanded="false" data-tracking-control-name="learning-course_toc-section_show_more"> 2. Meeting and Treating Them <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cyolgscd0imw2ldqppkrb84vo"></icon> </button> <button class="show-more-less__button show-more-less__less-button show-more-less-button show-more-less__button--hide" aria-expanded="false" data-tracking-control-name="learning-course_toc-section_show_more"> 2. Meeting and Treating Them <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/4chtt12k98xwnba1nimld2oyg"></icon> </button> <ul data-max-num-to-show="0" class="show-more-less__list show-more-less__list--hide-after-0" data-impression-id="learning-course_toc-section_show-more-less"> <li class="toc-item"><a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning/account-management-maintaining-relationships/treat-them?autoplay=true&trk=learning-course_tocItem&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" class="toc-item__link" aria-current="false"> <icon class="table-of-contents__item-status table-of-contents__item-status--unlocked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5jwhkytplzxiejvhzfu0t7m8l" data-svg-class-name="table-of-contents__item-status-svg--unlocked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Treat them </div> <div class="table-of-contents__item-duration"> 2m 10s </div> </div></a></li> <li class="toc-item"><a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning/account-management-maintaining-relationships/meet-them?autoplay=true&trk=learning-course_tocItem&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" class="toc-item__link" aria-current="false"> <span class="a11y-text">(Locked)</span> <icon class="table-of-contents__item-status table-of-contents__item-status--locked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cfu0devb5o77ym5x8vv0oilfz" data-svg-class-name="table-of-contents__item-status-svg--locked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Meet them </div> <div class="table-of-contents__item-duration"> 2m 15s </div> </div></a></li> <li class="toc-item"><a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning/account-management-maintaining-relationships/keep-it-regular?autoplay=true&trk=learning-course_tocItem&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" class="toc-item__link" aria-current="false"> <span class="a11y-text">(Locked)</span> <icon class="table-of-contents__item-status table-of-contents__item-status--locked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cfu0devb5o77ym5x8vv0oilfz" data-svg-class-name="table-of-contents__item-status-svg--locked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Keep it regular </div> <div class="table-of-contents__item-duration"> 1m 53s </div> </div></a></li> <li class="toc-item"><a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning/account-management-maintaining-relationships/avoid-bribery?autoplay=true&trk=learning-course_tocItem&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" class="toc-item__link" aria-current="false"> <span class="a11y-text">(Locked)</span> <icon class="table-of-contents__item-status table-of-contents__item-status--locked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cfu0devb5o77ym5x8vv0oilfz" data-svg-class-name="table-of-contents__item-status-svg--locked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Avoid bribery </div> <div class="table-of-contents__item-duration"> 1m 38s </div> </div></a></li> </ul> </div></li> <li class="toc-section"> <div class="show-more-less"><button class="show-more-less__button show-more-less__more-button show-more-less-button " aria-expanded="false" data-tracking-control-name="learning-course_toc-section_show_more"> 3. Automating <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cyolgscd0imw2ldqppkrb84vo"></icon> </button> <button class="show-more-less__button show-more-less__less-button show-more-less-button show-more-less__button--hide" aria-expanded="false" data-tracking-control-name="learning-course_toc-section_show_more"> 3. Automating <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/4chtt12k98xwnba1nimld2oyg"></icon> </button> <ul data-max-num-to-show="0" class="show-more-less__list show-more-less__list--hide-after-0" data-impression-id="learning-course_toc-section_show-more-less"> <li class="toc-item"><a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning/account-management-maintaining-relationships/set-reminders?autoplay=true&trk=learning-course_tocItem&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" class="toc-item__link" aria-current="false"> <icon class="table-of-contents__item-status table-of-contents__item-status--unlocked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5jwhkytplzxiejvhzfu0t7m8l" data-svg-class-name="table-of-contents__item-status-svg--unlocked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Set reminders </div> <div class="table-of-contents__item-duration"> 2m 32s </div> </div></a></li> <li class="toc-item"><a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning/account-management-maintaining-relationships/going-rotten-timers?autoplay=true&trk=learning-course_tocItem&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" class="toc-item__link" aria-current="false"> <span class="a11y-text">(Locked)</span> <icon class="table-of-contents__item-status table-of-contents__item-status--locked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cfu0devb5o77ym5x8vv0oilfz" data-svg-class-name="table-of-contents__item-status-svg--locked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Going rotten timers </div> <div class="table-of-contents__item-duration"> 1m 46s </div> </div></a></li> <li class="toc-item"><a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning/account-management-maintaining-relationships/document-everything?autoplay=true&trk=learning-course_tocItem&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" class="toc-item__link" aria-current="false"> <span class="a11y-text">(Locked)</span> <icon class="table-of-contents__item-status table-of-contents__item-status--locked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cfu0devb5o77ym5x8vv0oilfz" data-svg-class-name="table-of-contents__item-status-svg--locked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Document everything </div> <div class="table-of-contents__item-duration"> 2m </div> </div></a></li> </ul> </div></li> <li class="toc-section"> <div class="show-more-less"><button class="show-more-less__button show-more-less__more-button show-more-less-button " aria-expanded="false" data-tracking-control-name="learning-course_toc-section_show_more"> 4. Recovering <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cyolgscd0imw2ldqppkrb84vo"></icon> </button> <button class="show-more-less__button show-more-less__less-button show-more-less-button show-more-less__button--hide" aria-expanded="false" data-tracking-control-name="learning-course_toc-section_show_more"> 4. Recovering <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/4chtt12k98xwnba1nimld2oyg"></icon> </button> <ul data-max-num-to-show="0" class="show-more-less__list show-more-less__list--hide-after-0" data-impression-id="learning-course_toc-section_show-more-less"> <li class="toc-item"><a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning/account-management-maintaining-relationships/not-delivering-on-promised-value?autoplay=true&trk=learning-course_tocItem&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" class="toc-item__link" aria-current="false"> <span class="a11y-text">(Locked)</span> <icon class="table-of-contents__item-status table-of-contents__item-status--locked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cfu0devb5o77ym5x8vv0oilfz" data-svg-class-name="table-of-contents__item-status-svg--locked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Not delivering on promised value </div> <div class="table-of-contents__item-duration"> 55s </div> </div></a></li> <li class="toc-item"><a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning/account-management-maintaining-relationships/owning-your-mistakes?autoplay=true&trk=learning-course_tocItem&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" class="toc-item__link" aria-current="false"> <span class="a11y-text">(Locked)</span> <icon class="table-of-contents__item-status table-of-contents__item-status--locked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cfu0devb5o77ym5x8vv0oilfz" data-svg-class-name="table-of-contents__item-status-svg--locked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Owning your mistakes </div> <div class="table-of-contents__item-duration"> 1m 49s </div> </div></a></li> <li class="toc-item"><a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning/account-management-maintaining-relationships/making-it-right?autoplay=true&trk=learning-course_tocItem&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" class="toc-item__link" aria-current="false"> <span class="a11y-text">(Locked)</span> <icon class="table-of-contents__item-status table-of-contents__item-status--locked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cfu0devb5o77ym5x8vv0oilfz" data-svg-class-name="table-of-contents__item-status-svg--locked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Making it right </div> <div class="table-of-contents__item-duration"> 2m </div> </div></a></li> <li class="toc-item"><a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning/account-management-maintaining-relationships/don-t-let-it-happen-again?autoplay=true&trk=learning-course_tocItem&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" class="toc-item__link" aria-current="false"> <span class="a11y-text">(Locked)</span> <icon class="table-of-contents__item-status table-of-contents__item-status--locked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cfu0devb5o77ym5x8vv0oilfz" data-svg-class-name="table-of-contents__item-status-svg--locked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Don't let it happen again </div> <div class="table-of-contents__item-duration"> 2m 16s </div> </div></a></li> </ul> </div></li> <li class="toc-section"> <div class="show-more-less"><button class="show-more-less__button show-more-less__more-button show-more-less-button " aria-expanded="false" data-tracking-control-name="learning-course_toc-section_show_more"> Conclusion <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cyolgscd0imw2ldqppkrb84vo"></icon> </button> <button class="show-more-less__button show-more-less__less-button show-more-less-button show-more-less__button--hide" aria-expanded="false" data-tracking-control-name="learning-course_toc-section_show_more"> Conclusion <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/4chtt12k98xwnba1nimld2oyg"></icon> </button> <ul data-max-num-to-show="0" class="show-more-less__list show-more-less__list--hide-after-0" data-impression-id="learning-course_toc-section_show-more-less"> <li class="toc-item"><a data-tracking-control-name="learning-course_tocItem" data-tracking-will-navigate href="https://www-linkedin-com.translate.goog/learning/account-management-maintaining-relationships/conclusion?autoplay=true&trk=learning-course_tocItem&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" class="toc-item__link" aria-current="false"> <span class="a11y-text">(Locked)</span> <icon class="table-of-contents__item-status table-of-contents__item-status--locked" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cfu0devb5o77ym5x8vv0oilfz" data-svg-class-name="table-of-contents__item-status-svg--locked"></icon> <div class="table-of-contents__item-details"> <div class="table-of-contents__item-title"> Conclusion </div> <div class="table-of-contents__item-duration"> 1m 14s </div> </div></a></li> </ul> </div></li> </ul> </section> <section class="aside-section-container mb-4 subscription-value-props-aside-section"> <h2 class="aside-section-container__title section-title">What’s included</h2> <div class="aside-section-container__content break-words"> <ul> <li class="subscription-value-props-aside-section__list-item"><span class="subscription-value-props-aside-section__value-prop-label">Practice while you learn</span> <span class="subscription-value-props-aside-section__value-prop-sublabel">1 exercise file</span></li> <li class="subscription-value-props-aside-section__list-item"><span class="subscription-value-props-aside-section__value-prop-label">Learn on the go</span> <span class="subscription-value-props-aside-section__value-prop-sublabel">Access on tablet and phone</span></li> </ul> </div> </section> <section class="aside-section-container mb-4 similar-courses-aside-section"> <h2 class="aside-section-container__title section-title">Similar courses</h2> <div class="aside-section-container__content break-words"> <ul> <li> <a href="https://www-linkedin-com.translate.goog/learning/sales-time-management?trk=learning-course_similar-courses&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" target="_self" data-tracking-control-name="learning-course_similar-courses" data-tracking-will-navigate class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 hover:show-play-button focus:show-play-button base-aside-card--link aside-learning-course-card">  <div class="base-aside-card__media flex-shrink-0 mr-0.5 overflow-hidden relative h-[54px] w-[95px] "><img class="base-aside-card__media-element w-[100px] h-full object-cover" alt data-delayed-url="https://media.licdn.com/dms/image/v2/C4E0DAQFY_1Nkfu_u0g/learning-public-crop_144_256/learning-public-crop_144_256/0/1617304071225?e=2147483647&v=beta&t=cWdzCI_qTa-LgzYt-aLEa5WTzXNaAH8lvtyPdTWqpuI"> <div class="aside-learning-course-card__duration duration"> 43m </div><icon class="base-aside-card__play-button w-auto play-button overlay-center" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/9n9raq7fmdu241tpsxwodsmcd" data-svg-class-name="base-aside-card__play-button-svg"></icon> </div> <div class="base-aside-card__info self-center pl-0.5 flex flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative">Sales Time Management </h3>     </div> </a></li> <li> <a href="https://www-linkedin-com.translate.goog/learning/boost-resilience-with-mindfulness?trk=learning-course_similar-courses&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" target="_self" data-tracking-control-name="learning-course_similar-courses" data-tracking-will-navigate class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 hover:show-play-button focus:show-play-button base-aside-card--link aside-learning-course-card">  <div class="base-aside-card__media flex-shrink-0 mr-0.5 overflow-hidden relative h-[54px] w-[95px] "><img class="base-aside-card__media-element w-[100px] h-full object-cover" alt data-delayed-url="https://media.licdn.com/dms/image/v2/C4E0DAQGiMBP2V7vsCg/learning-public-crop_144_256/learning-public-crop_144_256/0/1607372251440?e=2147483647&v=beta&t=3auU1QIsBvckVePGRqzjSXcjw8SxqbPb8t1-7csJICg"> <div class="aside-learning-course-card__duration duration"> 1h 38m </div><icon class="base-aside-card__play-button w-auto play-button overlay-center" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/9n9raq7fmdu241tpsxwodsmcd" data-svg-class-name="base-aside-card__play-button-svg"></icon> </div> <div class="base-aside-card__info self-center pl-0.5 flex flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative">Boost Resilience with Mindfulness </h3>     </div> </a></li> <li> <a href="https://www-linkedin-com.translate.goog/learning/customer-success-management-fundamentals?trk=learning-course_similar-courses&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" target="_self" data-tracking-control-name="learning-course_similar-courses" data-tracking-will-navigate class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 hover:show-play-button focus:show-play-button base-aside-card--link aside-learning-course-card">  <div class="base-aside-card__media flex-shrink-0 mr-0.5 overflow-hidden relative h-[54px] w-[95px] "><img class="base-aside-card__media-element w-[100px] h-full object-cover" alt data-delayed-url="https://media.licdn.com/dms/image/v2/C4E0DAQEuiXmtumkZHA/learning-public-crop_144_256/learning-public-crop_144_256/0/1589320678426?e=2147483647&v=beta&t=TT1VJ5osxA5RE5z71D0B8rqUSxO-xEzkKpPy8PZaU4Q"> <div class="aside-learning-course-card__duration duration"> 58m </div><icon class="base-aside-card__play-button w-auto play-button overlay-center" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/9n9raq7fmdu241tpsxwodsmcd" data-svg-class-name="base-aside-card__play-button-svg"></icon> </div> <div class="base-aside-card__info self-center pl-0.5 flex flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative">Customer Success Management Fundamentals </h3>     </div> </a></li> </ul> </div> </section> <section class="aside-section-container mb-4"> <h2 class="aside-section-container__title section-title">Download courses</h2> <div class="aside-section-container__content break-words"> <p>Use your iOS or Android LinkedIn Learning app, and watch courses on your mobile device without an internet connection.</p> <div class="app-links-aside-section__link-container"><a class="app-links-aside-section__link" href="https://translate.google.com/website?sl=pl&tl=en&hl=en-GB&u=https://itunes.apple.com/app/apple-store/id1084807225?ls%3D1%26pt%3D10746%26mt%3D8%26ct%3Dlearning_course_app_links%26trk%3Dlearning-course_apple-app-store" data-tracking-control-name="learning-course_apple-app-store" data-tracking-will-navigate rel="noopener noreferrer" target="_blank"> <img alt="Download on the App Store" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/emczv26hz24woii2j4aleyry" height="42px" width="142px"> </a> <a class="app-links-aside-section__link" href="https://translate.google.com/website?sl=pl&tl=en&hl=en-GB&u=https://play.google.com/store/apps/details?id%3Dcom.linkedin.android.learning%26referrer%3Dutm_source%253Dlinkedinlearning%2526utm_medium%253DmobileWeb%2526utm_campaign%253Dlearning_guest%26ct%3Dlearning_course_app_links%26trk%3Dlearning-course_google-play-store" data-tracking-control-name="learning-course_google-play-store" data-tracking-will-navigate rel="noopener noreferrer" target="_blank"> <img alt="Get it on Google Play" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/535kqf5rsexfx0lucb3t6palb" height="42px" width="142px"> </a> </div> </div> </section> </section> </main> <div class="pre-footer "> <section class="core-section-container my-3 price-disclaimer">   <div class="core-section-container__content break-words"> <p class="price-disclaimer__copy"><sup class="price-disclaimer__copy--sup">*</sup>Price may change based on profile and billing country information entered during Sign In or Registration</p> </div> </section> <section class="tw-linkster bg-cool-gray-20 browse-map" data-impression-id="learning-course_linkster" data-js-module-id="linkster"> <div class="max-w-screen-content-max-w w-full flex justify-between my-0 mx-auto mamabear:px-3 babybear:px-2 babybear:flex-col"> <div class="flex-1 w-1/2 pt-2 pr-4 pb-4 pl-0 babybear:pb-2 babybear:w-full babybear:border-b-1 babybear:border-solid babybear:border-color-border-low-emphasis babybear:last:border-b-0"> <h3 class="text-md font-bold text-color-text leading-open">Explore Business Topics</h3> <ul class="my-1"> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/business-analysis-and-strategy?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Business Analysis and Strategy </a></li> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/business-software-and-tools?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Business Software and Tools </a></li> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/career-development-5?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Career Development </a></li> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/customer-service-3?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Customer Service </a></li> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/diversity-equity-and-inclusion-dei?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Diversity, Equity, and Inclusion (DEI) </a></li> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/finance-and-accounting?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Finance and Accounting </a></li> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/human-resources-3?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Human Resources </a></li> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/leadership-and-management?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Leadership and Management </a></li> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/marketing-2?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Marketing </a></li> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/professional-development?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Professional Development </a></li> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/project-management?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Project Management </a></li> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/sales-3?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Sales </a></li> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/small-business-and-entrepreneurship?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Small Business and Entrepreneurship </a></li> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/training-and-education?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Training and Education </a></li> </ul><a class="link tw-linkster-general-link" aria-label="See all business courses" href="https://www-linkedin-com.translate.goog/learning/topics/business?trk=learning-course_browsemap_general-link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-tracking-control-name="learning-course_browsemap_general-link" data-tracking-will-navigate> See all </a> </div> <div class="flex-1 w-1/2 pt-2 pr-4 pb-4 pl-0 babybear:pb-2 babybear:w-full babybear:border-b-1 babybear:border-solid babybear:border-color-border-low-emphasis babybear:last:border-b-0"> <h3 class="text-md font-bold text-color-text leading-open">Explore Creative Topics</h3> <ul class="my-1"> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/aec?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> AEC </a></li> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/animation-and-illustration?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Animation and Illustration </a></li> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/audio-and-music?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Audio and Music </a></li> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/graphic-design?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Graphic Design </a></li> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/motion-graphics-and-vfx?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Motion Graphics and VFX </a></li> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/photography-2?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Photography </a></li> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/product-and-manufacturing?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" data-tracking-control-name="learning-course_browsemap_link" data-tracking-will-navigate> Product and Manufacturing </a></li> <li class="tw-link-column-item"><a class="link tw-linkster-link" href="https://www-linkedin-com.translate.goog/learning/topics/user-experience?trk=learning-course_browsemap_link&_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB" data-js-module-id="link-column-link" 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