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class="valet-sub-nav-no-image__link-list-title"><a href="/web/20230806162450/https://wpvip.com/headless-wordpress/">Headless CMS</a></p> <p class="valet-sub-nav-no-image__link-list-description">Unlock architectural flexibility while enabling your content creators</p> </li> </ul> </div> <div class="valet-sub-nav-no-image__text-column sub-nav__text-column"> <ul class="valet-sub-nav-no-image__link-list"> <li class="valet-sub-nav-no-image__link-list-item"> <p class="valet-sub-nav-no-image__link-list-title">Industries and Departments</p> </li> <li class="valet-sub-nav-no-image__link-list-item"> <p class="valet-sub-nav-no-image__link-list-title"><a href="https://web.archive.org/web/20230806162450/https://wpvip.com/wordpress-vip-for-enterprise/" data-type="URL" data-id="https://wpvip.com/wordpress-vip-for-enterprise/">For enterprise brands</a></p> <p class="valet-sub-nav-no-image__link-list-description">The platform the biggest brands trust.</p> </li> <li 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href="https://web.archive.org/web/20230806162450/https://wpvip.com/wordpress-vip-for-marketers/" data-type="URL" data-id="https://wpvip.com/wordpress-vip-for-marketers/">For marketers</a></p> <p class="valet-sub-nav-no-image__link-list-description">Your web presence matters. Go with the leader.</p> </li> <li class="valet-sub-nav-no-image__link-list-item"> <p class="valet-sub-nav-no-image__link-list-title"><a href="https://web.archive.org/web/20230806162450/https://wpvip.com/wordpress-vip-for-developers/" data-type="URL" data-id="https://wpvip.com/wordpress-vip-for-developers/">For IT</a></p> <p class="valet-sub-nav-no-image__link-list-description">Managed WordPress at unmatched scale.</p> </li> </ul> </div> </div> </div> </div> <div class="valet-sub-nav wp-block-athletics-blocks-valet-sub-nav" data-valet-sub-menu="Customers"> <button class="valet-sub-nav__mobile-trigger"> <span>Customers</span> <span class="valet-sub-nav__mobile-trigger-icon"> <svg width="24" height="24" viewbox="0 0 24 24" fill="none" role="presentation" xmlns="http://www.w3.org/2000/svg"> <path d="M8.48279 19.6998L15.5173 11.9998L8.48279 4.2998" stroke="#13191E" stroke-width="1.5"/> </svg> </span> </button> <div class="valet-sub-nav__content" aria-hidden="true" id="customers"> <div 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data-type="page" data-id="42813">Resource library</a></p> <p class="valet-sub-nav__link-list-description">Explore great content curated by the WordPress VIP team.</p> </li> <li class="valet-sub-nav__link-list-item"> <p class="valet-sub-nav__link-list-title"><a href="https://web.archive.org/web/20230806162450/https://wpvip.com/blog">Blog</a></p> <p class="valet-sub-nav__link-list-description">Keep up with the latest from the WordPress ecosystem, WordPress VIP, and our Partner network.</p> </li> <li class="valet-sub-nav__link-list-item"> <p class="valet-sub-nav__link-list-title"><a href="/web/20230806162450/https://wpvip.com/glossary">Glossary</a></p> <p class="valet-sub-nav__link-list-description">Get quick background on popular content- and CMS-related terms.</p> </li> <li class="valet-sub-nav__link-list-item"> <p class="valet-sub-nav__link-list-title"><a href="https://web.archive.org/web/20230806162450/https://docs.wpvip.com/" data-type="URL" data-id="https://docs.wpvip.com">Documentation</a></p> <p class="valet-sub-nav__link-list-description">Learn the in's and out's of WordPress VIP, the agile content management platform.</p> </li> <li class="valet-sub-nav__link-list-item"> <p class="valet-sub-nav__link-list-title"><a href="/web/20230806162450/https://wpvip.com/case-studies/">Case studies</a></p> <p class="valet-sub-nav__link-list-description">Read what happens when top brands choose WordPress VIP to drive business growth</p> </li> </ul> <div class="valet-sub-nav__cta"> <p>Running an agile CMS and giving more people “the keys to the publishing kingdom” is how Salesforce and its 2,000-strong marketing force keep up with constantly changing market forces.</p><p><a href="https://web.archive.org/web/20230806162450/https://wpvip.com/salesforce-digital-transformation/">Watch the video</a></p> </div> </div> <div class="valet-sub-nav__image-column"> <div class="valet-sub-nav__image-wrapper"> <img decoding="async" src="https://web.archive.org/web/20230806162450im_/https://wpvip.com/wp-content/uploads/sites/3/2021/05/Product_ContentAnalytics_03@2x.jpg" alt=""/> </div> </div> </div> </div> </div> <div class="valet-sub-nav wp-block-athletics-blocks-valet-sub-nav" data-valet-sub-menu="Company"> <button class="valet-sub-nav__mobile-trigger"> <span>Company</span> <span class="valet-sub-nav__mobile-trigger-icon"> <svg width="24" height="24" viewbox="0 0 24 24" fill="none" role="presentation" xmlns="http://www.w3.org/2000/svg"> <path d="M8.48279 19.6998L15.5173 11.9998L8.48279 4.2998" stroke="#13191E" stroke-width="1.5"/> </svg> </span> </button> <div class="valet-sub-nav__content" aria-hidden="true" id="company"> <div class="valet-sub-nav__grid"> <div class="valet-sub-nav__text-column sub-nav__text-column"> <ul class="valet-sub-nav__link-list"> <li class="valet-sub-nav__link-list-item"> <p class="valet-sub-nav__link-list-title"><a href="https://web.archive.org/web/20230806162450/https://wpvip.com/about/" data-type="page" data-id="66737">About us</a></p> <p class="valet-sub-nav__link-list-description">Learn more about WordPress VIP.</p> </li> <li class="valet-sub-nav__link-list-item"> <p class="valet-sub-nav__link-list-title"><a href="https://web.archive.org/web/20230806162450/https://wpvip.com/careers/" data-type="page" data-id="22994">Careers</a></p> <p class="valet-sub-nav__link-list-description">Want to work with us?</p> </li> <li class="valet-sub-nav__link-list-item"> <p class="valet-sub-nav__link-list-title"><a href="https://web.archive.org/web/20230806162450/https://wpvip.com/partners" data-type="URL" data-id="https://wpvip.com/partners">Partners</a></p> <p class="valet-sub-nav__link-list-description">Learn all about our agency and technology partners.</p> </li> <li class="valet-sub-nav__link-list-item"> <p class="valet-sub-nav__link-list-title"><a href="https://web.archive.org/web/20230806162450/https://wpvip.com/wordpress-org-vs-wordpress-com-vs-wordpress-vip/" data-type="page" data-id="52248">How we’re different</a></p> <p class="valet-sub-nav__link-list-description">Discover the difference between WordPress.org, WordPress.com, and WordPress VIP.</p> </li> </ul> </div> <div class="valet-sub-nav__image-column"> <div class="valet-sub-nav__image-wrapper"> <img decoding="async" src="https://web.archive.org/web/20230806162450im_/https://wpvip.com/wp-content/uploads/sites/3/2021/07/Frame-1414.jpg" alt=""/> </div> </div> </div> </div> </div> <div class="menu-accordion-link"><a href="/web/20230806162450/https://wpvip.com/pricing/">Pricing</a></div> <div class="valet-nav__mobile-bottom"> <a class="valet-nav__cta" href="/web/20230806162450/https://wpvip.com/contact"> <span class="valet-nav__cta-label">Get a demo</span> </a> <a class="valet-nav__login-mobile" href="https://web.archive.org/web/20230806162450/http://dashboard.wpvip.com/" aria-label="Login"> <svg width="24" height="24" viewbox="0 0 24 24" fill="none" role="presentation" xmlns="http://www.w3.org/2000/svg"> <path d="M10.5 12.75H13.5C16.1234 12.75 18.25 14.8766 18.25 17.5V18.25H5.75V17.5C5.75 14.8766 7.87665 12.75 10.5 12.75Z" stroke="#13191E" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> <circle cx="12" cy="9.15625" r="3.40625" stroke="#13191E" stroke-width="1.5"/> </svg> </a> </div> </div> </div> </nav> <div class="valet-nav__underlay"></div> </header> <main class="wp-block-template-part"><div class="entry-content content wp-block-post-content has-global-padding is-layout-constrained"> <div class="wp-block-group alignfull is-style-padding-2 has-layer-accent-neutral-2-gradient-background has-background has-global-padding is-layout-constrained"> <div class="wp-block-columns alignfull is-layout-flex wp-container-3"> <div class="wp-block-column is-layout-flow"> <figure class="wp-block-image size-large is-style-rounded-corners"><img loading="lazy" decoding="async" width="1401" height="1401" src="https://web.archive.org/web/20230806162450im_/https://wpvip.com/wp-content/uploads/sites/3/2021/06/Stocksy_txpf6ffcc24OS6300_Medium_2536000-1.jpg?w=1032" alt="" class="wp-image-50092" srcset="https://web.archive.org/web/20230806162450im_/https://wpvip.com/wp-content/uploads/sites/3/2021/06/Stocksy_txpf6ffcc24OS6300_Medium_2536000-1.jpg 1401w, https://web.archive.org/web/20230806162450im_/https://wpvip.com/wp-content/uploads/sites/3/2021/06/Stocksy_txpf6ffcc24OS6300_Medium_2536000-1.jpg?resize=120,120 120w, https://web.archive.org/web/20230806162450im_/https://wpvip.com/wp-content/uploads/sites/3/2021/06/Stocksy_txpf6ffcc24OS6300_Medium_2536000-1.jpg?resize=280,280 280w, https://web.archive.org/web/20230806162450im_/https://wpvip.com/wp-content/uploads/sites/3/2021/06/Stocksy_txpf6ffcc24OS6300_Medium_2536000-1.jpg?resize=768,768 768w, https://web.archive.org/web/20230806162450im_/https://wpvip.com/wp-content/uploads/sites/3/2021/06/Stocksy_txpf6ffcc24OS6300_Medium_2536000-1.jpg?resize=1032,1032 1032w" sizes="(max-width: 1401px) 100vw, 1401px"/></figure> </div> <div class="wp-block-column is-vertically-aligned-center is-layout-flow"> <h2 class="wp-block-heading is-style-display has-heading-6-font-size" id="h-wordpress-vip-enterprise-support-1">WordPress VIP<br>Enterprise Support</h2> <p class="is-style-subhead" id="h-expert-guidance-and-services-driving-your-success">WordPress powers more than 40% of the Web—the largest content ecosystem on the planet. We’re here to lead you through it.</p> <p class="is-style-subhead">WordPress VIP Support provides depth of service and WordPress expertise found nowhere else, so you can have the confidence to build better digital experiences. Working with our expert team means less time worrying about custom code, managing server infrastructure, choosing plugins and integrations—or whether you are securely positioned for growth. Expect a high-touch, hands-on partnership, committed to meeting your unique needs.</p> </div> </div> </div> <div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div> <section class="wp-block-athletics-blocks-offers-grid offer-grid offer-grid--dark offer-grid-dark" style="background:var(--wp--preset--gradient--neutral-light-1)"><div class="offer-grid__container"> <div class="wp-block-athletics-blocks-offer-featured offer-featured"><div class="offer-featured__text"> <h2 class="wp-block-heading offer-featured__heading">Support Tiers </h2> <p class="is-style-default">WordPress VIP offers three levels of support packages.</p> </div><div class="offer-featured__img img-right"><picture><source media="(min-width: 656px)" srcset="https://web.archive.org/web/20230806162450im_/https://wpvip.com/wp-content/uploads/sites/3/2021/06/3458175-2.jpg"/><source media="(min-width: 0px)" srcset="https://web.archive.org/web/20230806162450im_/https://wpvip.com/wp-content/uploads/sites/3/2021/06/3458175-2.jpg?w=750"/><img decoding="async" src="https://web.archive.org/web/20230806162450im_/https://wpvip.com/wp-content/uploads/sites/3/2021/06/3458175-2.jpg" alt="WordPress Support" loading="lazy"/></picture></div></div> <div class="wp-block-athletics-blocks-offers-standard offer-grid__columns"> <div class="wp-block-athletics-blocks-offer offer-column"><div class="offer-column__inner"> <h2 class="offer-column__heading is-style-default has-heading-02-font-size wp-block-heading" id="h-platform-support">Platform Support</h2> <p> </p> <p class="offer-column__body">Free your team from managing servers and patching software—our Platform Support ensures you are set up for secure and effortless scaling. World-class site management, guaranteed uptime, and industry-leading security free you from spending critical resources to manage your own cloud infrastructure.</p> <p> </p> <p class="offer-column__body">Includes managed hosting, 24/7 global support services, security patching, WordPress core updates, support for the WordPress VIP Platform, automated code analysis, hourly backups, and more. <br></p> <div class="offer-column__link-wrapper"><div class="offer-column__link"><a href="https://web.archive.org/web/20230806162450/https://wpvip.com/wordpress-vip-platform-support/">Explore Platform Support</a></div><svg width="16.04" height="12.04" viewbox="0 0 16.04 12.04"><polygon points="10.3 12.04 9.2 11.02 13.3 6.53 0 6.53 0 5.03 13.19 5.03 9.22 1.06 10.28 0 16.04 5.76 10.3 12.04" fill="currentColor"></polygon></svg></div></div></div> <div class="wp-block-athletics-blocks-offer offer-column"><div class="offer-column__inner"> <h2 class="offer-column__heading has-heading-02-font-size wp-block-heading" id="h-application-support">Application Support</h2> <p> </p> <p class="offer-column__body">Engage our team to assist you with building your own custom digital experiences. Application Support includes everything under Platform Support—and adds direct engagement from our team to support your custom application code. </p> <p> </p> <p class="offer-column__body">Application Support helps your developers identify and debug issues at the application layer, resolving issues related to themes, plugins, and more. We also guide your team on best practices, and offer recommendations on code issues. </p> <div class="offer-column__link-wrapper"><div class="offer-column__link"><a href="https://web.archive.org/web/20230806162450/https://wpvip.com/wordpress-vip-application-support/">Explore Application Support</a></div><svg width="16.04" height="12.04" viewbox="0 0 16.04 12.04"><polygon points="10.3 12.04 9.2 11.02 13.3 6.53 0 6.53 0 5.03 13.19 5.03 9.22 1.06 10.28 0 16.04 5.76 10.3 12.04" fill="currentColor"></polygon></svg></div></div></div> <div class="wp-block-athletics-blocks-offer offer-column"><div class="offer-column__inner"> <h2 class="offer-column__heading has-heading-02-font-size wp-block-heading" id="h-premier-support">Premier Support</h2> <p> </p> <p class="offer-column__body">Extend and augment your team with our highest level of service and engagement. A named team of technical experts meets with you weekly, working through key initiatives to help you find the best solutions. </p> <p> </p> <p>By acting as an extension of your organization, WordPress VIP reduces your risk, increases your speed and agility, and empowers your team to fill key gaps in skills and experience without hiring additional staff. We collaborate with you on everything from strategic planning, training, and enablement to ensuring day-to-day application stability and quality. Premier customers get access to architectural and security consulting, our highest SLAs, enhanced communications, and more.</p> <div class="offer-column__link-wrapper"><div class="offer-column__link"><a href="https://web.archive.org/web/20230806162450/https://wpvip.com/wordpress-vip-premier-support/">Explore Premier Support</a></div><svg width="16.04" height="12.04" viewbox="0 0 16.04 12.04"><polygon points="10.3 12.04 9.2 11.02 13.3 6.53 0 6.53 0 5.03 13.19 5.03 9.22 1.06 10.28 0 16.04 5.76 10.3 12.04" fill="currentColor"></polygon></svg></div></div></div> </div> </div></section> <div class="wp-block-group alignfull is-style-padding-3 has-layer-accent-colorful-1-gradient-background has-background has-global-padding is-layout-constrained"> <div class="wp-block-group alignwide is-layout-flow"> <blockquote class="wp-block-quote is-style-default has-quote-2-font-size"> <p>“Everything from understanding how your edge servers and your CDN work to how your security teams work and your pen testing works—all of it gave me a sense of calmness to say, ‘Okay. We have a partner who can just go handle this.’”</p> <cite> Andrew Binns, COO, 2020 DNCC</cite></blockquote> <div class="wp-block-group is-nowrap is-layout-flex wp-container-6"> <figure class="wp-block-image size-full is-resized"><img decoding="async" loading="lazy" src="https://web.archive.org/web/20230806162450im_/https://wpvip.com/wp-content/uploads/sites/3/2021/05/D20-unpadded@2x-1.png" alt="" class="wp-image-47730" width="124" height="43" srcset="https://web.archive.org/web/20230806162450im_/https://wpvip.com/wp-content/uploads/sites/3/2021/05/D20-unpadded@2x-1.png 496w, https://web.archive.org/web/20230806162450im_/https://wpvip.com/wp-content/uploads/sites/3/2021/05/D20-unpadded@2x-1.png?resize=120,41 120w, https://web.archive.org/web/20230806162450im_/https://wpvip.com/wp-content/uploads/sites/3/2021/05/D20-unpadded@2x-1.png?resize=280,97 280w" sizes="(max-width: 124px) 100vw, 124px"/></figure> <div class="wp-block-buttons is-layout-flex"> <div class="wp-block-button 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