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ISO - Certification

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href="/web/20210509094236/https://www.iso.org/conformity-assessment.html" title="A set of processes that show your product, service or system meets the requirements of a standard.">Certification &amp; conformity</a></div> <h1>Certification</h1> </nav><div class="clear"></div><div class="clear"></div></div> </div> </div> </section><div class="clear"></div><section id="highlight-section" class="bg-lightgray "> <div class="container"> <div class="row row-title "> <div class="col-md-12"><div class="clear"></div><div class="clear"></div></div> </div><div class="row "> <div class="col-md-7"><p class="lead">Certification can be a useful tool to add credibility, by demonstrating that your product or service meets the expectations of your customers. For some industries, certification is a legal or contractual requirement.</p> <h2 style="font-family: MetaWebPro, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; color: rgb(51, 51, 51); margin-top: 1em;">ISO does not perform certification</h2> <p>At ISO, we&nbsp;<strong>develop&nbsp;</strong>International Standards, such as&nbsp;<a href="/web/20210509094236/https://www.iso.org/iso-9001-quality-management.html" title="ISO 9000 Quality management">ISO&nbsp;9001</a>&nbsp;and&nbsp;<a href="/web/20210509094236/https://www.iso.org/iso-14001-environmental-management.html" title="ISO 14000 Environmental management">ISO&nbsp;14001</a>, but we are not involved in their certification, and do not issue certificates. This is performed by external certification bodies, thus a company or organization cannot be certified&nbsp;<strong>by&nbsp;</strong>ISO.</p> <p>However <a href="/web/20210509094236/https://www.iso.org/casco.html" title="ISO's Committee on Conformity Assessment (CASCO)">ISO&#39;s Committee on Conformity Assessment (CASCO)</a> has produced a number of standards related to the certification process, which are used by certification bodies. Read more about&nbsp;<a class="dynlnk" href="/web/20210509094236/https://www.iso.org/committee/54998/x/catalogue/p/1/u/0/w/0/d/0" ngparams="/x/catalogue/p/1/u/0/w/0/d/0">CASCO&nbsp;Standards</a>.</p><div class="clear"></div><div class="clear"></div> </div> <div class="col-md-4 col-md-offset-1"><div class="well clearfix"> <p><strong>Certification</strong>&nbsp;&ndash; the provision by an independent body of written assurance (a certificate) that the product, service or system in question meets specific requirements.</p> <p><strong>Accreditation</strong>&nbsp;&ndash; the formal recognition by an independent body, generally known as an accreditation body, that a certification body operates according to international standards.</p> </div><div class="clear"></div><div class="clear"></div> </div> </div><div class="clear"></div><div class="clear"></div> </div> </section><section id="main-section" class=" "> <div class="container"> <div class="clear"></div><div class="row row-title "> <div class="col-md-12"><div class="clear"></div><div class="clear"></div></div> </div><div class="row "> <div class="col-md-7"><h3>Choosing a certification body</h3> <p>When choosing a certification body, you should:</p> <ul> <li>Evaluate several certification bodies.</li> <li>Check if the certification body uses the relevant <a class="dynlnk" href="/web/20210509094236/https://www.iso.org/committee/54998/x/catalogue/p/1/u/0/w/0/d/0" ngparams="/x/catalogue/p/1/u/0/w/0/d/0">CASCO&nbsp;standard</a></li> <li>Check if it is accredited. Accreditation is not compulsory, and non-accreditation does not necessarily mean it is not reputable, but it does provide independent confirmation of competence. To find an accredited certification body, contact the national accreditation body in your country or visit the <a href="https://web.archive.org/web/20210509094236/http://www.iaf.nu/" target="_blank" title="International Accreditation Forum (IAF)">International Accreditation Forum</a>.</li> </ul> <h3>Displaying your certificate</h3> <p>Remember, when labelling a product or system as certified to an ISO standard:</p> <ul class="list-unstyled"> <li><strong>Don&#39;t say</strong>: &quot;ISO certified&quot; or &quot;ISO certification&quot;</li> <li><strong>DO say</strong>: &quot;ISO 9001:2015 certified&quot; or &quot;ISO 9001:2015 certification&quot; (for example).</li> </ul><h3>Complaints about certification</h3> <p>ISO is interested to hear from you if you feel that any ISO standard, including ISO&nbsp;9001 or ISO&nbsp;14001, is being misused. Read more about <a href="/web/20210509094236/https://www.iso.org/complaints.html" title="Complaints">making a complaint </a>to ISO.</p><div class="clear"></div><div class="clear"></div> </div> <div class="col-md-4 col-md-offset-1"><div class="well clearfix"> <h4><a href="/web/20210509094236/https://www.iso.org/the-iso-survey.html" title="The ISO Survey">ISO survey</a></h4> <p>Find out how many valid certificates there are in each country for the main ISO management system standards.</p> </div><div class="clear"></div><div class="clear"></div> </div> </div><div class="clear"></div><div class="clear"></div><div class="clear"></div> </div> </section><section class=" "> <div class="container"> <div class="row "> <div class="col-md-7"><h3>International organizations in cooperation with ISO for accreditation</h3> <p>The International Accreditation Forum (<a href="/web/20210509094236/https://www.iso.org/organization/10147.html" title="IAF - International Accreditation Forum, Inc.">IAF</a>)&nbsp;is the world association of Conformity Assessment Accreditation Bodies and other bodies interested in conformity assessment in the fields of <a href="/web/20210509094236/https://www.iso.org/management-system-standards.html" title="Management system standards">management systems</a>, products, services, personnel and other similar programmes of conformity assessment.</p> <p><a href="/web/20210509094236/https://www.iso.org/organization/9452.html" title="ILAC - International Laboratory Accreditation Cooperation">ILAC</a> is the international organisation for accreditation bodies operating in accordance with <a href="/web/20210509094236/https://www.iso.org/standard/67198.html" title="ISO/IEC 17011:2017 - Conformity assessment — Requirements for accreditation...">ISO/IEC 17011</a> and involved in the accreditation of conformity assessment bodies including calibration laboratories (using <a href="/web/20210509094236/https://www.iso.org/ISO-IEC-17025-testing-and-calibration-laboratories.html" title="ISO/IEC 17025 testing and calibration laboratories">ISO/IEC 17025</a>), testing laboratories (using <a href="/web/20210509094236/https://www.iso.org/ISO-IEC-17025-testing-and-calibration-laboratories.html" title="ISO/IEC 17025 testing and calibration laboratories">ISO/IEC 17025</a>), medical testing laboratories (using <a href="/web/20210509094236/https://www.iso.org/standard/56115.html" title="ISO 15189:2012 - Medical laboratories — Requirements for quality and competence">ISO 15189</a>), inspection bodies (using <a href="/web/20210509094236/https://www.iso.org/standard/52994.html" title="ISO/IEC 17020:2012 - Conformity assessment — Requirements for the operation...">ISO/IEC 17020</a>) and proficiency testing providers (using <a href="/web/20210509094236/https://www.iso.org/standard/29366.html" title="ISO/IEC 17043:2010 - Conformity assessment — General requirements for proficiency...">ISO/IEC 17043</a>).</p><div class="clear"></div> </div> <div class="col-md-4 col-md-offset-1"><div class="clear"></div> </div> </div> </div> </section><section class=" bg-lightgray"> <div class="container"> <div class="row "> <div class="col-md-7"><h3>Can I use the ISO logo?</h3> <p>The ISO logo is a registered trademark and cannot be used by anyone outside of ISO, unless authorized.</p> <p>If you wish to use a logo to demonstrate certification, contact the certification body that issued the certificate.</p> <p>See full details about&nbsp;<a href="/web/20210509094236/https://www.iso.org/iso-name-and-logo.html" title="ISO name and logo">use of the ISO logo</a>.</p><div class="clear"></div> </div> <div class="col-md-4 col-md-offset-1"><figure class="width-100pct inCol4 fig-srcset"> <div class="img-container "> <img loading="lazy" width="1200" height="400" 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