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Mental Health Connect | UNSW Current Students
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width="100%" loading="lazy"> </div> <p><span><span><span><strong><span><span>On this page: </span></span></strong><a href="https://www-student-unsw-edu-au.translate.goog/mhc?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto#About"><span><span>About Mental Health Connect</span></span></a><strong><span><span> ● </span></span></strong><a href="https://www-student-unsw-edu-au.translate.goog/mhc?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto#Access"><span><span>How to access mental health support</span></span></a><strong><span><span> ● </span></span></strong><a href="https://www-student-unsw-edu-au.translate.goog/mhc?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto#advice"><span><span>Advice for UNSW staff</span></span></a><strong><span><span> ● </span></span></strong><span><span><a href="https://www-student-unsw-edu-au.translate.goog/mhc?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto#faq">Frequently asked questions</a> </span></span><strong><span><span>● </span></span></strong><a href="https://www-student-unsw-edu-au.translate.goog/mhc?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto#247"><span><span>24/7 external support services</span></span></a></span></span></span></p> <h2><a id="About" name="About"></a>About Psychology and Wellness: Mental Health Connect</h2> <p><span><span><span><span><span><span><span>Sometimes finding the right support can be overwhelming, and that's where UNSW Mental Health Connect can help. We help you to find the support you need for your mental health, whether that be face-to-face or online. </span></span></span></span></span></span></span><span><span><span><span><span><span>All contact with us is completely confidential.</span></span></span></span></span></span></p> <h2><a id="Access" name="Access"></a>How to access mental health support for UNSW Sydney students</h2> <p><span><span><span><span><span><span>So we can support you, we need to know some information about you and your concerns.</span></span></span></span></span></span></p> <p align="left"><a class="button-yellowarrow h3" href="https://www-student-unsw-edu-au.translate.goog/emergency?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><strong>Can't wait and need urgent support now?</strong></a></p> </div> <div class="paragraph paragraph--type--components paragraph--view-mode--main-content"> <div class="paragraph paragraph--type--grid paragraph--view-mode--default grid"> <div class="grid__item" style="--bg:#dff2fb"> <div class="grid__item__body"> <h4><strong>First appointment</strong></h4> <p><span><span><span><span><span><span>Mental Health Connect is available to all currently enrolled UNSW Sydney students.</span></span></span></span></span></span></p> <p>To access Mental Health Connect, <strong><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://unsw.au1.qualtrics.com/jfe/form/SV_7P5OepTL4eJDztb">complete our online confidential form</a></strong>. Y<span><span><span><span><span><span>our information will be reviewed by our Mental Health Connect clinicians. You will be contacted by a clinician within 24 hrs of submitting the form to discuss your circumstances in more detail.</span></span></span></span></span></span></p> </div><a class="grid__item__button" href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://unsw.au1.qualtrics.com/jfe/form/SV_7P5OepTL4eJDztb">Complete our online form</a> </div> <div class="grid__item" style="--bg:#ffecd9"> <div class="grid__item__body"> <h4><strong>Existing Psychology and Wellness client</strong></h4> <p>If you are an existing client that has made an appointment with <a href="https://www-student-unsw-edu-au.translate.goog/counselling?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto">UNSW Psychology and Wellness</a> in the past 6 months, click below to make your next appointment or to change the time of an upcoming appointment.</p> </div><a class="grid__item__button" href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://unswportal.aus.pointnclick.com/login_dualauthentication.aspx">Book or change an appointment</a> </div> </div> <div class="paragraph paragraph--type--text paragraph--view-mode--default text-block"> <div class="text-block__content"> <h2 class="text-block__title">ADFA/Canberra students</h2> <div class="text-block__body"> <p>If you are an ADFA/Canberra student needing mental health support, please visit the <strong><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://unsw.adfa.edu.au/study/counselling">UNSW Canberra Student Counselling Service</a></strong>.</p> </div> </div> </div> <div class="paragraph paragraph--type--text paragraph--view-mode--default text-block"> <div class="text-block__content"> <div class="text-block__body"> <h2><span><span><span><span><span>Need to speak to someone</span></span></span></span></span></h2> <p><span><span><span><span><span><span><span>For non-urgent 24/7 mental health support, call </span></span></span></span></span></span></span><a href="tel: +61293855418?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target title="Call +61293855418 with 3CX Click to Call"><span><span><span><strong><span><u><span><span>(02) 9385 5418</span></span></u></span></strong></span></span></span></a><span><span><span><span><span><span> </span></span></span></span></span></span><span><span><span><span><span><span><span>to speak with someone. Direct counsellor support is also available after hours via text </span></span></span></span></span></span></span><span><span><span><span><strong><span><span>0485 826 595</span></span></strong></span></span></span></span><span><span><span><span><span><span><span> (5pm-9am weekdays, 24hrs weekends/public holidays).</span></span></span></span></span></span></span></p> <h2><span><span><span><span><span><a id="advice" name="advice"></a>Advice for UNSW staff </span></span></span></span></span></h2> <p><span><span><span><span><span><span>Staff members looking for advice to help a student can call </span></span></span></span></span></span><a href="tel: +61293855418?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto" target title="Call +61293855418 with 3CX Click to Call"><span><span><span><strong><span><u><span><span>(02) 9385 5418</span></span></u></span></strong></span></span></span></a><span><span><span><span><span><span>. Advice afterhours is limited to mental health, and not specific to UNSW.</span></span></span></span></span></span></p> </div> </div> </div> <details class="accordion accordion--large accordion--js paragraph paragraph--type--sections paragraph--view-mode--default"><summary class="accordion__summary"> <h2 class="accordion__title">Frequently asked questions</h2></summary> <div class="accordion__content"> <p><strong data-style="font-size: 1.077em;"><a id="faq" name="faq"></a>How much does it cost?</strong></p> <p>All appointments are completely free of charge for students who are currently enrolled at UNSW.</p> <p><strong>Worried about sharing your concerns?</strong></p> <p>All information we gather is completely confidential. Your personal information will not be shared with anyone without your consent, this includes your faculty or lecturers. For further information, see our privacy statement by clicking <a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://student.unsw.edu.au/counselling/privacy" target="_blank">here</a>. </p> <p><strong>What can I expect if offered an appointment?</strong></p> <p>Appointments are scheduled to last around 30 minutes. We will ask you some questions to help work out what might help. We always work with you as an individual and will always treat you with respect.</p> <p><strong>What happens after an appointment?</strong></p> <p>Depending on your circumstances and only with your consent, you may be referred to other support services, such as UNSW Student Support or the UNSW Health service, or support in your local area. We always provide students with a clear plan for next steps.</p> <p><strong>I’m not currently living in Australia, can I access Mental Health Connect?</strong></p> <div> <span><span><span><span><span>MHC is unable to provide services to students living outside of Australia. If you are based offshore, please contact Medibank at +61 2 8905 0307 at any time of the day or night to speak with someone.</span></span></span></span></span> </div> <div> </div> <div> <span><span><span><span>If you are in urgent need of Mental Health support, while overseas call us on +61 2 9385 5418 or email us with your contact details, including a phone number with your country code. </span></span></span></span><span><span><span><a href="https://www-student-unsw-edu-au.translate.goog/cdn-cgi/l/email-protection?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto#b5d8d0dbc1d4d9ddd0d4d9c1ddd6dadbdbd0d6c1f5c0dbc6c29bd0d1c09bd4c0"><span class="__cf_email__" data-cfemail="2a474f445e4b46424f4b465e42494544444f495e6a5f44595d044f4e5f044b5f">[email protected]</span></a></span></span></span> </div> <div> </div> </div> </details> <details class="accordion accordion--large accordion--js paragraph paragraph--type--sections paragraph--view-mode--default" open><summary class="accordion__summary"> <h2 class="accordion__title">24/7 external support services</h2> <div> <a name="247"></a> </div></summary> <div class="accordion__content"> <div class="paragraph paragraph--type--quicklinks paragraph--view-mode--default card-grid card-grid--"> <article class="card"><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.triplezero.gov.au/"> <div class="card__image"><img loading="lazy" src="/sites/default/files/styles/quicklink/public/quicklink_image/triple_zero_logo_0.jpg?itok=KtbT5tGw" width="900" height="600" alt=""> </div><h3 class="card__title">Triple Zero (000)</h3></a> <div class="card__body"> <p>If you or someone you are with is in immediate danger please call 000, or go to your nearest hospital emergency department immediately. <br> </p> </div> </article> <article class="card"><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.lifeline.org.au/get-help/topics/lifeline-services"> <div class="card__image"><img loading="lazy" src="/sites/default/files/styles/quicklink/public/quicklink_image/lifeline_logo.jpg?itok=3MPDcGQY" width="900" height="600" alt=""> </div><h3 class="card__title">LifeLine</h3></a> <div class="card__body"> <p>Crisis support and suicide prevention, 24/7. Call 13 11 14 now.<br> </p> </div> </article> <article class="card"><a href="https://translate.google.com/website?sl=auto&tl=en&hl=auto&u=https://www.health.nsw.gov.au/mentalhealth/Pages/mental-health-line.aspx"> <div class="card__image"><img loading="lazy" src="/sites/default/files/styles/quicklink/public/quicklink_image/mental%20health%20line%20small.jpg?itok=GZSUQHu1" width="900" height="600" alt=""> </div><h3 class="card__title">Mental Health Line</h3></a> <div class="card__body"> <p>If you or someone you know needs help, the Mental Health Line offers professional help and advice, and referrals to local mental health services.</p> </div> </article> </div> </div> </details> <details class="accordion accordion--large accordion--js paragraph paragraph--type--sections paragraph--view-mode--default"><summary class="accordion__summary"> <h2 class="accordion__title">Staff information and advice</h2></summary> <div class="accordion__content"> <h5 class="callout">Staff members looking for advice to help a student, can call: <a data-style="font-size: 1.154em; font-weight: bold;" href="tel:+"6102%209348%200085"?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto"><strong>02 9385 5418</strong></a> between M–F 9am – 5pm.</h5> </div> </details> </div> </div> </article> </div> </div> <div class="region region-main-sidebar medium large"></div> </div> <div class="region region-main-sidebar small"></div><a class="back-to-top medium large" href="https://www-student-unsw-edu-au.translate.goog/mhc?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto#main-content" tabindex="-1"> Back to top </a> </div> </main> <footer role="contentinfo"> <div class="region region-footer-menu"> <div id="block-footermenu" class="block block-unsw-main block-unsw-menu-blockmenu-footer-menu"> <div class="menu-footer-menu" id="menu-footer-menu"> <ul class="menu menu__level-0"> <li class="menu__item"><a href="https://www-student-unsw-edu-au.translate.goog/web-feedback-form?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto">Website 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field--type-text-with-summary field--label-hidden field__item"> <p>UNSW Sydney NSW 2052 Australia | Deputy Vice-Chancellor, Education & Student Experience</p> <p>UNSW CRICOS Provider Code: 00098G | TEQSA Provider ID: PRV12055 (Australian University) | ABN: 57 195 873 179</p> </div> </div> </div> <p class="updated">Page last updated: Monday 14 October 2024</p><a class="back-to-top small" href="https://www-student-unsw-edu-au.translate.goog/mhc?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=auto#main-content" tabindex="-1"> Back to top </a> </footer> </div> </div> <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script> <script type="application/json" 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