Support & Contact - Lufthansa Cargo

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not-allowed !important; } .eportal .comfortCookieErrorMsg{ margin-top: 15px; } /* EPORT - 987259 starts */ .eportal .login-parent .loginSecondChild .registerLinkButton { cursor: pointer; } /* EPORT - 987259 ends */ .eportal .login-parent .loginFirstChild .button-holder, .eportal .loginportlet .portlet-login .form .button-holder { display: flex; } </style> <base target="_parent" /> <div class="login-container rLoginContainer"> <div class="loginHeading"> <h2> Welcome to Lufthansa-Cargo.com </h2> <div class="login-close text-right"> <a class="btn-link" href="javascript:void(0);"> <i class="lh-icon lh-icon-right lh lh-icon-close" aria-hidden="true"></i> </a> </div> </div> <div class="loginPage "> <div class="loginSection"> <h2>Login</h2> <form 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href="https://www.lufthansa-cargo.com/en/support-and-contact?p_p_id=com_liferay_login_web_portlet_LoginPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_login_web_portlet_LoginPortlet_mvcRenderCommandName=%2Flogin%2Fforgot_userid" class="links">Forgotten your username </a> </div> </div> <a href="https://www.lufthansa-cargo.com/en/support-and-contact?p_p_id=com_liferay_login_web_portlet_LoginPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_login_web_portlet_LoginPortlet_mvcRenderCommandName=%2Flogin%2Fforgot_password" class="links">Forgotten your password</a> <p class="note-text comfortCookieErrorMsg hide">*Please note that this function is only available with the Comfort Cookie. Please change your settings <a id="showConstentPopup" href="#">here</a>.</p> </div> </div> </div> </fieldset> <input class="field form-control" id="_com_liferay_login_web_portlet_LoginPortlet_checkboxNames" name="_com_liferay_login_web_portlet_LoginPortlet_checkboxNames" type="hidden" value="rememberMe" /> </div> </form> <script> AUI().use( 'liferay-form', function(A) { (function() { var $ = AUI.$;var _ = AUI._; Liferay.Form.register( { id: '_com_liferay_login_web_portlet_LoginPortlet_loginForm' , fieldRules: [ ] , onSubmit: function(event) { event.preventDefault(); } , validateOnBlur: false } ); var onDestroyPortlet = function(event) { if (event.portletId === 'com_liferay_login_web_portlet_LoginPortlet') { delete Liferay.Form._INSTANCES['_com_liferay_login_web_portlet_LoginPortlet_loginForm']; } }; Liferay.on('destroyPortlet', onDestroyPortlet); A.all('#_com_liferay_login_web_portlet_LoginPortlet_loginForm .input-container').removeAttribute('disabled'); Liferay.fire( '_com_liferay_login_web_portlet_LoginPortlet_formReady', { formName: '_com_liferay_login_web_portlet_LoginPortlet_loginForm' } ); })(); }); </script> </div> <div class="RegisterSection"> <h2>User registration</h2> <div class="journal-content-article " data-analytics-asset-id="REGISTRATION_WEB_CONTENT" data-analytics-asset-title="REGISTRATION_WEB_CONTENT" data-analytics-asset-type="web-content"> <div class="loginRegisterBox" style="padding-bottom: 25px; border-bottom: 1px solid #ccc;"> <div class="register-text">Get an overview of the main features in our website before and after login.</div> <a class="abouteServicesLink loginPortletLinks links" href="/documents/d/guest/onepager_v1_2">About eServices</a></div> <div class="register-text">You would like to become a <u>user</u> of our eServices and your company already has an account with us?</div> <div class="RegisterSectionInnerWrapper"><a class="registerUserLink loginPortletLinks links" href="">Get your user login here</a> <p><button class="btn-secondary btnVideo" type="button"><span><a href="https://static.lufthansa-cargo.com/videos/Registrierungsvideos/23-03-28_LCAG_Tutorial%20Video_User%20Registration_V6.mp4" target="_blank">Video tutorial</a></span></button></p> <div class="register-text">You would like to send shipments with us and your <u>company</u> does not have an account with us yet?</div> <a class="registerCompanyLink loginPortletLinks links" href="">Register your company here</a> <p><button class="btn-secondary btnVideo" type="button"><span><a href="https://static.lufthansa-cargo.com/videos/Registrierungsvideos/23-03-28_LCAG_Tutorial%20Video_Company%20Registration_V6.mp4" target="_blank">Video tutorial</a></span></button></p> </div> <div data-id="REGISTRATION_WEB_CONTENT"> <div class="videoOverlayConsent hide"> <div class="consentText">External media content is blocked here. When loading or playing the embedded media content, connections to the servers of the respective provider are established. Personal data may be communicated to the provider in the process. For more information, please see our<a href="/footer/bottomnav/privacy"> data privacy statement.</a></div> <button class="btnConsent">Show content anyway</button></div> </div> </div> <script> var sourceIdMap= {}; $(window).load(function() { let consentEnabled = 'true'; let allowedDomains = 'https://static.lufthansa-cargo.com'; let listOfAllowedDomains = allowedDomains.split(";"); let found=true; let iframeSourceList = '[]'; if(consentEnabled=='true') { let iframeFound = "false"; let articleDisplayId = "REGISTRATION_WEB_CONTENT"; if(iframeFound == "true") { if (iframeSourceList.length > 0) { found = !(listOfAllowedDomains.some(r=> iframeSourceList.includes(r))); } if(found){ $('[data-id='+ articleDisplayId+']').insertAfter($('[data-analytics-asset-id='+ articleDisplayId+'] iframe')); $('[data-id='+ articleDisplayId+'] .btnConsent').each(function(index){ $(this).attr('data-id', index++); }); $('[data-id='+ articleDisplayId+'] .btnConsent').click(function(){ let clickedIndex = $(this).attr('data-id'); let iframesrcList = sourceIdMap["REGISTRATION_WEB_CONTENT"]; if(iframesrcList!=undefined && iframesrcList.length>0) { $(this).parents('div').prev('iframe').attr('src', iframesrcList.split(", ")[clickedIndex].replace("[","").replace("]","")); $(this).parents('.videoOverlayConsent').remove(); } }); $('[data-analytics-asset-id='+ articleDisplayId+'] iframe').parent('p').addClass("videoOverlayMsg"); $('[data-id='+ articleDisplayId+'] .videoOverlayConsent').removeClass('hide'); sourceIdMap[articleDisplayId]=iframeSourceList; } } } }); </script> <div class="creatreuser navigation"> </div> </div> </div> </div> <script> AUI().use( 'liferay-form', function(A) { (function() { var $ = AUI.$;var _ = AUI._; var form = document.getElementById('_com_liferay_login_web_portlet_LoginPortlet_loginForm'); if (form) { var password = form.querySelector('#_com_liferay_login_web_portlet_LoginPortlet_password'); if (password) { if(password == '' || password == 'Password') { 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$("#_com_liferay_login_web_portlet_LoginPortlet_loginForm").submit(); } } }); })(); }); </script> <script> AUI().use( 'liferay-form', function(A) { (function() { var $ = AUI.$;var _ = AUI._; var userIdErrorMsg = '\u0050\u006c\u0065\u0061\u0073\u0065\u0020\u0065\u006e\u0074\u0065\u0072\u0020\u0061\u0020\u0076\u0061\u006c\u0069\u0064\u0020\u0075\u0073\u0065\u0072\u006e\u0061\u006d\u0065'; var passwordErrorMsg = '\u0050\u006c\u0065\u0061\u0073\u0065\u0020\u0065\u006e\u0074\u0065\u0072\u0020\u0079\u006f\u0075\u0072\u0020\u0070\u0061\u0073\u0073\u0077\u006f\u0072\u0064'; Liferay.Form.register( { id: '_com_liferay_login_web_portlet_LoginPortlet_loginForm', fieldRules: [ { body: function (val, fieldNode, ruleValue) { var result = false; if(val.length > 5 && val.length < 41) { var regex = /^[0-9a-zA-Z@_\\.\\-]+$/; if(regex.test(val)) { result = true; } } return result; }, custom: true, errorMessage: userIdErrorMsg, fieldName: '_com_liferay_login_web_portlet_LoginPortlet_login', validatorName: 'custom_rule_userid' }, { body: '', custom: false, errorMessage: userIdErrorMsg, fieldName: '_com_liferay_login_web_portlet_LoginPortlet_login', validatorName: 'required' }, { body: '', custom: false, errorMessage: passwordErrorMsg, fieldName: '_com_liferay_login_web_portlet_LoginPortlet_password', validatorName: 'required' } ] } ); })(); }); </script> <script> $(document).ready(function(){ $("#_com_liferay_login_web_portlet_LoginPortlet_passwordLabel").html('Password'); $("#_com_liferay_login_web_portlet_LoginPortlet_loginLabel").html('Username'); var showComfortCookieErrorMg = ''; if(showComfortCookieErrorMg && showComfortCookieErrorMg=="true"){ disableRememberMeCheckbox(); } $('.loginportlet .lfr-icon-item.taglib-icon,.login-container .lfr-icon-item.taglib-icon').addClass('loginPortletLinks links'); if($("div").hasClass("login-container") && $("div").hasClass("alert alert-dismissible alert-danger")) { $(".eportal .header-section .navbar-inner").show(); } $( ".login-close, .close-btn" ).click(function() { $(".loginsection .dropdown").removeClass("open"); $('body').css('overflow-y','auto'); $('.login-container .registerLinkContainer').hide(); $('.login-container .login-parent').show(); }); $("#showConstentPopup").click(function(){ event.preventDefault(); if(UC_UI) { UC_UI.showSecondLayer().then(window.addEventListener("ucEvent", function(e) { location.reload(); })); } }); /* EPORT-987259 starts */ $('.registerCompanyLink').attr('href', 'https://www.lufthansa-cargo.com/en/register-company-account?p_p_id=com_lhcargo_eportal_register_company_account&p_p_lifecycle=0&p_p_state=normal'); $('.registerUserLink').attr('href', 'https://www.lufthansa-cargo.com/en/support-and-contact?p_p_id=com_liferay_login_web_portlet_LoginPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_login_web_portlet_LoginPortlet_mvcRenderCommandName=%2Flogin%2Fcreate_account&saveLastPath=false'); $('#loginPortletLink').click(function() { $('.login-container .login-parent').show(); $('.login-container .registerLinkContainer').hide(); }); $('.registerLinkButton').click(function() { $('.login-container .login-parent').hide(); $('.login-container .registerLinkContainer').show(); }); /* EPORT-987259 ends */ }) function disableRememberMeCheckbox(){ $("#_com_liferay_login_web_portlet_LoginPortlet_rememberMe").attr("disabled", true); $(".preventAction").addClass("disabled"); $(".comfortCookieErrorMsg").removeClass("hide"); } function enableRememberMeCheckbox(){ $("#_com_liferay_login_web_portlet_LoginPortlet_rememberMe").attr("disabled", false); $(".preventAction").removeClass("disabled"); $(".comfortCookieErrorMsg").addClass("hide"); } $(window).load(function() { if($("div").hasClass("login-container") && $("div").hasClass("alert alert-dismissible alert-danger") ||$("div").hasClass("loginRequired") || $("div").hasClass("openLoginSection")) { if($(window).width() < 992) { $(".rHeaderItem.rBurgerBtn").click(); } $(".loginsection .dropdown").addClass("open"); } }); </script> </div> </div> </div> </section> </div> </div> <div class="hide notificationPortletDiv"> <div class="portlet-boundary portlet-boundary_com_lhcargo_eportal_information_alert_ portlet-static portlet-static-end decorate " id="p_p_id_com_lhcargo_eportal_information_alert_"> <span id="p_com_lhcargo_eportal_information_alert"></span> <section class="portlet" id="portlet_com_lhcargo_eportal_information_alert"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-expand"> <h2 class="portlet-title-text">Information Alerts Display</h2> </div> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="notificationHeading"> <h3 class="mb-0">Notifications</h3> <div class="notification-close text-right"> <a class="btn-link" href="javascript:void(0);"> <i class="lh-icon lh-icon-right lh lh-icon-close" aria-hidden="true"></i> </a> </div> </div> <p class="no-notification">No new notification</p> <script> $(document).on('click', '.notification-close-btn, .rNotificationContainer .notificationList .notificationListItem .heading, .bell-icon', function() { let bellIconClicked = false; if($(this).hasClass('bell-icon')) { bellIconClicked = true; } var readNotificationURL = '/c/portal/read_notification'; $.ajax({ url: readNotificationURL.toString(), data: { bellIconClicked: bellIconClicked }, dataType: "html", type: "post", success: function(data) { var notificationCount = data; if($(window).width() > 1024) { openNotificationFlyoutInDesktop(); } else { openNotificationFlyoutInMobile(); } if(Liferay.ThemeDisplay.isSignedIn()){ if(notificationCount && notificationCount!='') { if(notificationCount>0) { let notificationCountSpan = '<span class="notificationCount">'+notificationCount+'</span>'; $(".bell-icon.rHeaderItem.rBellIconBtn .notificationCount").html(notificationCountSpan); } else { $(".bell-icon.rHeaderItem.rBellIconBtn .notificationCount").remove(); } } } if(bellIconClicked == false) { window.location.href = "/notification-overview"; } } }); }); $(document).ready(function() { let notificationCount = ''; if(notificationCount && notificationCount!='') { let notificationCountSpan = '<span class="notificationCount">'+notificationCount+'</span>'; $(notificationCountSpan).prependTo(".bell-icon.rHeaderItem.rBellIconBtn"); } let isPopupNotificationExists = ''; if(isPopupNotificationExists && isPopupNotificationExists=="true") { $("#NotificalModal").prependTo("body"); } }); </script> </div> </div> </div> </section> </div> </div> <div class="rHeaderWrapper whHeader"> <header id="banner" class="container clearfix" role="banner"> <div id="heading"> <a class="logo custom-logo" href="/home" data-resource-href="true" title="Go to Lufthansa Cargo"> <img alt="" height="36" src="/o/eportal-theme/images/redesign-images/brand-logo-blue.svg" width="300" /> </a> </div> <div class="rHeaderComponents"> <div class="rHeaderItem rBurgerBtn"></div> <div class="rWebOverlay"> <ul class="loginsection "> <li class="dropdown "><a href="javascript:void(0)" class="service-login rHeaderItem rProfileBtn"></a> <div class="loginportlet"> </div> </li> </ul> <div class="bell-icon rHeaderItem rBellIconBtn"> </div> <a href="/contact-and-support" class="rSpeechIconBtn"> </a> <div class="rLanguageBtn languagebox"> <div class="portlet-boundary portlet-boundary_com_liferay_site_navigation_language_web_portlet_SiteNavigationLanguagePortlet_ portlet-static portlet-static-end decorate portlet-language " id="p_p_id_com_liferay_site_navigation_language_web_portlet_SiteNavigationLanguagePortlet_"> <span id="p_com_liferay_site_navigation_language_web_portlet_SiteNavigationLanguagePortlet"></span> <section class="portlet" id="portlet_com_liferay_site_navigation_language_web_portlet_SiteNavigationLanguagePortlet"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-expand"> <h2 class="portlet-title-text">Language Selector</h2> </div> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <style> .fciHeaderWrapper .lhcLanguageWrapper .lhcLangBtn { background-color: transparent; color: #fff; font-size: 36px !important; margin: -9px 0 0 0px; } .fciHeaderWrapper .lhcLanguageWrapper .lhcLangContent a { padding: 10px; font-size: 36px; } .lhcLanguageWrapper { position: relative; display: inline-block; } .lhcLangBtn, .fciHeaderWrapper.shrinkHeader .lhcLangBtn { font-family: LufthansaHeadWeb-Light !important; background-color: #fff; color: #05164d; font-size: 18px !important; border: none; cursor: pointer; margin: -3px 0 0 12px; } .lhcLangContent { display: none; position: absolute; background-color: #fff; min-width: 3.5rem; box-shadow: 2px 2px 3px 0px rgb(0 0 0 / 25%); margin-top: 6px; z-index: 9999; } .lhcLangContent a, .fciHeaderWrapper.shrinkHeader .lhcLangContent a { font-family: LufthansaTextWeb-Regular,Arial,sans-serif; color: #05164d; padding: 10px 18px; display: block; font-size: 18px; text-decoration: none; text-transform: uppercase; } .lhcLanguageWrapper a:hover {background-color: #ddd;} .showLanguages {display: block;} .eportal .rLanguageBtn.languagebox .portlet>.portlet-topper { right: auto; top: 70px; left: -170px; } </style> <div class="lhcLanguageWrapper"> <button onclick="changeLanguage(this)" class="lhcLangBtn">EN</button> <div id="lhcLanguageList" class="lhcLangContent"> <a href="/en/c/portal/update_language?p_l_id=31556357&redirect=%2Fen%2Fsupport-and-contact&languageId=de_DE">de</a> <a href="/en/c/portal/update_language?p_l_id=31556357&redirect=%2Fen%2Fsupport-and-contact&languageId=es_ES">es</a> <a href="/en/c/portal/update_language?p_l_id=31556357&redirect=%2Fen%2Fsupport-and-contact&languageId=fr_FR">fr</a> <a href="/en/c/portal/update_language?p_l_id=31556357&redirect=%2Fen%2Fsupport-and-contact&languageId=it_IT">it</a> <a href="/en/c/portal/update_language?p_l_id=31556357&redirect=%2Fen%2Fsupport-and-contact&languageId=pt_BR">pt</a> </div> </div> <script> /* When the user clicks on the button, toggle between hiding and showing the dropdown content */ function changeLanguage(elm) { elm.nextElementSibling.classList.toggle("showLanguages"); } // Close the dropdown if the user clicks outside of it window.onclick = function(event) { if (!event.target.matches('.lhcLangBtn')) { var dropdowns = document.getElementsByClassName("lhcLangContent"); var i; for (i = 0; i < dropdowns.length; i++) { var openDropdown = dropdowns[i]; if (openDropdown.classList.contains('showLanguages')) { openDropdown.classList.remove('showLanguages'); } } } } </script> </div> </div> </div> </section> </div> </div> </div> </div> <div class="rContainer rMainNav"> <div class="fullWidthInnerWrapper"> <div class="rMobileOverlay"> <div class="rMobileSearchBox"> <div class="rContainer rSearchNav header-search-nav-warapper"> <div class="col-sm-12 col-md-12 col-lg-6 pl-0 searchBoxWrapper"> <div class="search-box"> <button class="header-search-btn">Search <i class="lh-icon-form-search"></i></button> <div id="vw-search" class="form"> <div class="portlet-boundary portlet-boundary_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_ portlet-static portlet-static-end decorate portlet-search-bar " id="p_p_id_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_"> <span id="p_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch"></span> <section class="portlet" id="portlet_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-expand"> <h2 class="portlet-title-text">Search Bar</h2> </div> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <style> .eportal .pagebody .input-group-item .input-group-inset-after.form-control, .eportal .searchBttmNav .input-group-item .input-group-inset-after.form-control{ color: #666; padding: 6px 0; border: 0; border-bottom: 2px solid #666; border-radius: 0; -webkit-box-shadow: none; box-shadow: none; font-size: 18px; height: 36px !important; margin-bottom: 0; width: 100% !important; max-width: 350px!important; transition: all .3s ease-in-out } .eportal .pagebody .input-group-item .input-group-inset-after.form-control:focus, .eportal .searchBttmNav .input-group-item .input-group-inset-after.form-control:active, .eportal .pagebody .input-group-item .input-group-inset-after.form-control:focus, .eportal .searchBttmNav .input-group-item .input-group-inset-after.form-control:active { padding: 6px 10px; border-bottom-color: #52627c; box-shadow: 0 0 0.6rem 0.1rem #52627c; } .eportal .pagebody .input-group-item .input-group-inset-after.form-control:focus+input+.search-bar-search-button-wrapper, .eportal .searchBttmNav .input-group-item .input-group-inset-after.form-control:active+input+.search-bar-search-button-wrapper, .eportal .pagebody .input-group-item .input-group-inset-after.form-control:focus+input+.search-bar-search-button-wrapper, .eportal .searchBttmNav .input-group-item .input-group-inset-after.form-control:active+input+.search-bar-search-button-wrapper{ right: 13px } .eportal .pagebody .search-bar-search-button-wrapper, .eportal .searchBttmNav .search-bar-search-button-wrapper { right: 3px; top: 2px; width: 26px; transition: all .3s ease-in-out } .eportal .pagebody .input-group.search-bar.search-bar-simple, .eportal .searchBttmNav .input-group.search-bar.search-bar-simple { margin-top: 30px; } .eportal .pagebody .search-bar .form-group.input-group-item, .eportal .searchBttmNav .search-bar .form-group.input-group-item { display: inline; max-width: 350px; } .eportal .pagebody .search-bar-search-button-wrapper .lexicon-icon-search, .eportal .searchBttmNav .search-bar-search-button-wrapper .lexicon-icon-search { width: 16px; height: 16px; } </style> <form action="https://www.lufthansa-cargo.com/en/search" class="form " data-fm-namespace="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_" id="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_fm" method="get" name="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_fm" > <input class="field form-control" id="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_formDate" name="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_formDate" type="hidden" value="1732350442232" /> <div class="search-bar"> <input class="field search-bar-empty-search-input form-control" id="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_emptySearchEnabled" name="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_emptySearchEnabled" type="hidden" value="false" /> <div class="input-group search-bar-simple"> <div class="input-group-item search-bar-keywords-input-wrapper form-group"> <input aria-label="Search" autocomplete="off" class="form-control input-group-inset input-group-inset-after search-bar-keywords-input" data-qa-id="searchInput" id="dkrk___q" name="q" placeholder="Search..." title="Search" type="text" value="" /> <input class="field form-control" id="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_scope" name="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_scope" type="hidden" value="" /> <div class="input-group-inset-item input-group-inset-item-after search-bar-search-button-wrapper"> <button class="btn btn-monospaced btn-unstyled" type="submit" aria-label="Submit" ><span class="inline-item"><svg class="lexicon-icon lexicon-icon-search" role="presentation" viewBox="0 0 512 512"><use xlink:href="https://www.lufthansa-cargo.com/o/eportal-theme/images/clay/icons.svg#search" /></svg></span></button> </div> </div> </div> </div> </form> <script> AUI().use( 'liferay-form', function(A) { (function() { var $ = AUI.$;var _ = AUI._; Liferay.Form.register( { id: '_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_fm' , fieldRules: [ ] , validateOnBlur: true } ); var onDestroyPortlet = function(event) { if (event.portletId === 'com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch') { delete Liferay.Form._INSTANCES['_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_fm']; } }; Liferay.on('destroyPortlet', onDestroyPortlet); Liferay.fire( '_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_formReady', { formName: '_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_fm' } ); })(); }); </script> <script> Liferay.Loader.require( 'portal-search-web@6.0.121/js/SearchBar', function(SearchBar) { try { (function() { Liferay.component('__UNNAMED_COMPONENT__211929fe-344f-07e4-e81a-288183379b56', new SearchBar.default({"spritemap":"https:\/\/www.lufthansa-cargo.com\/o\/eportal-theme\/images\/clay\/icons.svg","namespace":"_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_"}), { destroyOnNavigate: true, portletId: 'com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch'}); })(); } catch (err) { console.error(err); } }); </script> </div> </div> </div> </section> </div> </div> </div> </div> </div> </div> <div class="rMobileNavItemBox"> <ul class="loginsection "> <li class="dropdown "><a href="javascript:void(0)" class="service-login rHeaderItem rProfileBtn"></a> <div class="loginportlet"> </div> </li> </ul> <a href="/contact-and-support" class="rSpeechIconBtn"> </a> <div class="bell-icon rHeaderItem rBellIconBtn"> </div> <div class="rLanguageBtn languagebox"> <div class="portlet-boundary portlet-boundary_com_liferay_site_navigation_language_web_portlet_SiteNavigationLanguagePortlet_ portlet-static portlet-static-end decorate portlet-language " id="p_p_id_com_liferay_site_navigation_language_web_portlet_SiteNavigationLanguagePortlet_"> <span id="p_com_liferay_site_navigation_language_web_portlet_SiteNavigationLanguagePortlet"></span> <section class="portlet" id="portlet_com_liferay_site_navigation_language_web_portlet_SiteNavigationLanguagePortlet"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-expand"> <h2 class="portlet-title-text">Language Selector</h2> </div> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <style> .fciHeaderWrapper .lhcLanguageWrapper .lhcLangBtn { background-color: transparent; color: #fff; font-size: 36px !important; margin: -9px 0 0 0px; } .fciHeaderWrapper .lhcLanguageWrapper .lhcLangContent a { padding: 10px; font-size: 36px; } .lhcLanguageWrapper { position: relative; display: inline-block; } .lhcLangBtn, .fciHeaderWrapper.shrinkHeader .lhcLangBtn { font-family: LufthansaHeadWeb-Light !important; background-color: #fff; color: #05164d; font-size: 18px !important; border: none; cursor: pointer; margin: -3px 0 0 12px; } .lhcLangContent { display: none; position: absolute; background-color: #fff; min-width: 3.5rem; box-shadow: 2px 2px 3px 0px rgb(0 0 0 / 25%); margin-top: 6px; z-index: 9999; } .lhcLangContent a, .fciHeaderWrapper.shrinkHeader .lhcLangContent a { font-family: LufthansaTextWeb-Regular,Arial,sans-serif; color: #05164d; padding: 10px 18px; display: block; font-size: 18px; text-decoration: none; text-transform: uppercase; } .lhcLanguageWrapper a:hover {background-color: #ddd;} .showLanguages {display: block;} .eportal .rLanguageBtn.languagebox .portlet>.portlet-topper { right: auto; top: 70px; left: -170px; } </style> <div class="lhcLanguageWrapper"> <button onclick="changeLanguage(this)" class="lhcLangBtn">EN</button> <div id="lhcLanguageList" class="lhcLangContent"> <a href="/en/c/portal/update_language?p_l_id=31556357&redirect=%2Fen%2Fsupport-and-contact&languageId=de_DE">de</a> <a href="/en/c/portal/update_language?p_l_id=31556357&redirect=%2Fen%2Fsupport-and-contact&languageId=es_ES">es</a> <a href="/en/c/portal/update_language?p_l_id=31556357&redirect=%2Fen%2Fsupport-and-contact&languageId=fr_FR">fr</a> <a href="/en/c/portal/update_language?p_l_id=31556357&redirect=%2Fen%2Fsupport-and-contact&languageId=it_IT">it</a> <a href="/en/c/portal/update_language?p_l_id=31556357&redirect=%2Fen%2Fsupport-and-contact&languageId=pt_BR">pt</a> </div> </div> <script> /* When the user clicks on the button, toggle between hiding and showing the dropdown content */ function changeLanguage(elm) { elm.nextElementSibling.classList.toggle("showLanguages"); } // Close the dropdown if the user clicks outside of it window.onclick = function(event) { if (!event.target.matches('.lhcLangBtn')) { var dropdowns = document.getElementsByClassName("lhcLangContent"); var i; for (i = 0; i < dropdowns.length; i++) { var openDropdown = dropdowns[i]; if (openDropdown.classList.contains('showLanguages')) { openDropdown.classList.remove('showLanguages'); } } } } </script> </div> </div> </div> </section> </div> </div> </div> </div> <div class="rSearchNav header-search-nav-warapper mainMenuSearch"> <div class="fullWidthInnerWrapper"> <div class="col-sm-12 col-md-12 col-lg-6 pl-0 searchBoxWrapper"> <div class="search-box"> <button class="header-search-btn">Search <i class="lh-icon-form-search"></i></button> <div id="vw-search" class="form"> <div class="portlet-boundary portlet-boundary_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_ portlet-static portlet-static-end decorate portlet-search-bar " id="p_p_id_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_"> <span id="p_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch"></span> <section class="portlet" id="portlet_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-expand"> <h2 class="portlet-title-text">Search Bar</h2> </div> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <style> .eportal .pagebody .input-group-item .input-group-inset-after.form-control, .eportal .searchBttmNav .input-group-item .input-group-inset-after.form-control{ color: #666; padding: 6px 0; border: 0; border-bottom: 2px solid #666; border-radius: 0; -webkit-box-shadow: none; box-shadow: none; font-size: 18px; height: 36px !important; margin-bottom: 0; width: 100% !important; max-width: 350px!important; transition: all .3s ease-in-out } .eportal .pagebody .input-group-item .input-group-inset-after.form-control:focus, .eportal .searchBttmNav .input-group-item .input-group-inset-after.form-control:active, .eportal .pagebody .input-group-item .input-group-inset-after.form-control:focus, .eportal .searchBttmNav .input-group-item .input-group-inset-after.form-control:active { padding: 6px 10px; border-bottom-color: #52627c; box-shadow: 0 0 0.6rem 0.1rem #52627c; } .eportal .pagebody .input-group-item .input-group-inset-after.form-control:focus+input+.search-bar-search-button-wrapper, .eportal .searchBttmNav .input-group-item .input-group-inset-after.form-control:active+input+.search-bar-search-button-wrapper, .eportal .pagebody .input-group-item .input-group-inset-after.form-control:focus+input+.search-bar-search-button-wrapper, .eportal .searchBttmNav .input-group-item .input-group-inset-after.form-control:active+input+.search-bar-search-button-wrapper{ right: 13px } .eportal .pagebody .search-bar-search-button-wrapper, .eportal .searchBttmNav .search-bar-search-button-wrapper { right: 3px; top: 2px; width: 26px; transition: all .3s ease-in-out } .eportal .pagebody .input-group.search-bar.search-bar-simple, .eportal .searchBttmNav .input-group.search-bar.search-bar-simple { margin-top: 30px; } .eportal .pagebody .search-bar .form-group.input-group-item, .eportal .searchBttmNav .search-bar .form-group.input-group-item { display: inline; max-width: 350px; } .eportal .pagebody .search-bar-search-button-wrapper .lexicon-icon-search, .eportal .searchBttmNav .search-bar-search-button-wrapper .lexicon-icon-search { width: 16px; height: 16px; } </style> <form action="https://www.lufthansa-cargo.com/en/search" class="form " data-fm-namespace="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_" id="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_fm" method="get" name="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_fm" > <input class="field form-control" id="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_formDate" name="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_formDate" type="hidden" value="1732350442246" /> <div class="search-bar"> <input class="field search-bar-empty-search-input form-control" id="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_emptySearchEnabled" name="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_emptySearchEnabled" type="hidden" value="false" /> <div class="input-group search-bar-simple"> <div class="input-group-item search-bar-keywords-input-wrapper form-group"> <input aria-label="Search" autocomplete="off" class="form-control input-group-inset input-group-inset-after search-bar-keywords-input" data-qa-id="searchInput" id="wfkm___q" name="q" placeholder="Search..." title="Search" type="text" value="" /> <input class="field form-control" id="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_scope" name="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_scope" type="hidden" value="" /> <div class="input-group-inset-item input-group-inset-item-after search-bar-search-button-wrapper"> <button class="btn btn-monospaced btn-unstyled" type="submit" aria-label="Submit" ><span class="inline-item"><svg class="lexicon-icon lexicon-icon-search" role="presentation" viewBox="0 0 512 512"><use xlink:href="https://www.lufthansa-cargo.com/o/eportal-theme/images/clay/icons.svg#search" /></svg></span></button> </div> </div> </div> </div> </form> <script> AUI().use( 'liferay-form', function(A) { (function() { var $ = AUI.$;var _ = AUI._; Liferay.Form.register( { id: '_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_fm' , fieldRules: [ ] , validateOnBlur: true } ); var onDestroyPortlet = function(event) { if (event.portletId === 'com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch') { delete Liferay.Form._INSTANCES['_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_fm']; } }; Liferay.on('destroyPortlet', onDestroyPortlet); Liferay.fire( '_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_formReady', { formName: '_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_fm' } ); })(); }); </script> <script> Liferay.Loader.require( 'portal-search-web@6.0.121/js/SearchBar', function(SearchBar) { try { (function() { Liferay.component('__UNNAMED_COMPONENT__07647128-ff9c-7422-4b7e-88f0dff71696', new SearchBar.default({"spritemap":"https:\/\/www.lufthansa-cargo.com\/o\/eportal-theme\/images\/clay\/icons.svg","namespace":"_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_"}), { destroyOnNavigate: true, portletId: 'com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch'}); })(); } catch (err) { console.error(err); } }); </script> </div> </div> </div> </section> </div> </div> </div> </div> </div> </div> <div class="rNavigationWrapper"> <ul class="row"> <li class="col-sm-12 col-md-12 col-lg-3"> <div class="rNavHeading"> <div>eServices</div> </div> <ul class="rNavItemBox"> <li class="rNavItem "> <div class="hoverable"> <div class="hoverBox"> <span class="hoverableItem">Track</span> <div class="hoveredNav"> <div class="rMobileHeaderBox"> <img class="navBackBtn" alt="Back" src="/o/eportal-theme/images/redesign-images/Back-Button.svg"/> <div class="rMobileNavHeader">Track</div> </div> <ul> <li><a href="https://www.lufthansa-cargo.com/en/eservices/etracking" >eTracking</a></li> </ul> </div> </div> </div> </li> <li class="rNavItem "><div class="clickableNav"><a href="https://www.lufthansa-cargo.com/en/network/schedule-routings" >Schedule</a></div></li> <li class="rNavItem "><div class="clickableNav"><a href="https://www.lufthansa-cargo.com/en/eservices/etracking/quick-drop-off" >Quick drop-off/Quick pick-up</a></div></li> </ul> </li> <li class="col-sm-12 col-md-12 col-lg-3"> <div class="rNavHeading"> <div>Info-Hub</div> </div> <ul class="rNavItemBox"> <li class="rNavItem "><div class="clickableNav"><a href="https://www.lufthansa-cargo.com/en/network/maps/stations" >Our stations</a></div></li> <li class="rNavItem "><div class="clickableNav"><a href="https://www.lufthansa-cargo.com/en/support-and-contact" >Support & Contact</a></div></li> <li class="rNavItem "><div class="clickableNav"><a href="https://www.lufthansa-cargo.com/en/portfolio" >Portfolio</a></div></li> <li class="rNavItem "><div class="clickableNav"><a href="https://www.lufthansa-cargo.com/en/eservices/rates-conditions" >Rates & Conditions</a></div></li>  <li class="rNavItem "> <div class="moreBtn"> <span class="showMore"> More info<span class="showMoreIcon">+</span> </span> <span class="showLess"> More info<span class="showLessIcon">-</span> <span> </div> </li> <div class="rExtendedNav"> <li class="rNavItem"> <div class="hoverable"> <div class="hoverBox"> <span class="hoverableItem">Fleet & ULD</span> <div class="hoveredNav"> <div class="rMobileHeaderBox"> <img class="navBackBtn" alt="Back" src="/o/eportal-theme/images/redesign-images/Back-Button.svg"/> <div class="rMobileNavHeader">Fleet & ULD</div> </div> <ul> <li><a href="https://www.lufthansa-cargo.com/en/fleet-ulds/fleet" >Our fleet</a></li> <li><a href="https://www.lufthansa-cargo.com/en/fleet-ulds/ulds" >ULDs</a></li> </ul> </div> </div> </div> </li> </div> <div class="rExtendedNav"> <li class="rNavItem"><div class="clickableNav"><a href="https://www.lufthansa-cargo.com/en/industries-in-focus" >Industries</a></div></li> </div> <div class="rExtendedNav"> <li class="rNavItem"><div class="clickableNav"><a href="https://www.lufthansa-cargo.com/en/process-changes" >Process changes</a></div></li> </div> <div class="rExtendedNav"> <li class="rNavItem"><div class="clickableNav"><a href="https://www.lufthansa-cargo.com/en/onerecord" >ONE Record</a></div></li> </div> <div class="rExtendedNav"> <li class="rNavItem"> <div class="hoverable"> <div class="hoverBox"> <span class="hoverableItem">eServices</span> <div class="hoveredNav"> <div class="rMobileHeaderBox"> <img class="navBackBtn" alt="Back" src="/o/eportal-theme/images/redesign-images/Back-Button.svg"/> <div class="rMobileNavHeader">eServices</div> </div> <ul> <li><a href="https://www.lufthansa-cargo.com/documents/d/guest/onepager_v1" >About eServices</a></li> <li><a href="https://www.lufthansa-cargo.com/en/ebooking1" >eBooking</a></li> <li><a href="https://www.lufthansa-cargo.com/en/etracking1" >eTracking</a></li> <li><a href="https://www.lufthansa-cargo.com/en/eservices/efreight" >eFreight</a></li> </ul> </div> </div> </div> </li> </div> <div class="rExtendedNav"> <li class="rNavItem"><div class="clickableNav"><a href="https://www.lufthansa-cargo.com/en/eservices-app" >Lufthansa Cargo App</a></div></li> </div> <div class="rExtendedNav"> <li class="rNavItem"><div class="clickableNav"><a href="https://developer.lufthansa-cargo.com/" target="_blank">Lufthansa Cargo APIs</a></div></li> </div> </ul> </li> <li class="col-sm-12 col-md-12 col-lg-3"> <div class="rNavHeading"> <div>Cargo inside</div> </div> <ul class="rNavItemBox"> <li class="rNavItem companyPage"> <div class="hoverable"> <div class="hoverBox"> <span class="hoverableItem">What's up</span> <div class="hoveredNav"> <div class="rMobileHeaderBox"> <img class="navBackBtn" alt="Back" src="/o/eportal-theme/images/redesign-images/Back-Button.svg"/> <div class="rMobileNavHeader">What's up</div> </div> <ul> <li class="companyPage"><a href="https://www.lufthansa-cargo.com/en/ci/whats-up-now" >What's up now?</a></li> <li class="companyPage"><a href="https://www.lufthansa-cargo.com/en/ci/transport-stories" >Transport stories</a></li> <li class="companyPage"><a href="https://www.lufthansa-cargo.com/en/ci/fanshop" >Fanshop</a></li> </ul> </div> </div> </div> </li> <li class="rNavItem companyPage"> <div class="hoverable"> <div class="hoverBox"> <span class="hoverableItem">News & Media</span> <div class="hoveredNav"> <div class="rMobileHeaderBox"> <img class="navBackBtn" alt="Back" src="/o/eportal-theme/images/redesign-images/Back-Button.svg"/> <div class="rMobileNavHeader">News & Media</div> </div> <ul> <li class="companyPage"><a href="https://www.lufthansa-cargo.com/en/ci/newsroom" >Newsroom</a></li> <li class="companyPage"><a href="https://www.lufthansa-cargo.com/en/ci/social-wall" >Social Wall</a></li> <li class="companyPage"><a href="https://experience.lufthansa-cargo.com/newsletter-form" target="_blank">Newsletter</a></li> </ul> </div> </div> </div> </li> <li class="rNavItem companyPage"> <div class="hoverable"> <div class="hoverBox"> <span class="hoverableItem">Company</span> <div class="hoveredNav"> <div class="rMobileHeaderBox"> <img class="navBackBtn" alt="Back" src="/o/eportal-theme/images/redesign-images/Back-Button.svg"/> <div class="rMobileNavHeader">Company</div> </div> <ul> <li class="companyPage"><a href="https://www.lufthansa-cargo.com/en/ci/facts-figures" >Facts & Figures</a></li> <li class="companyPage"><a href="https://www.lufthansa-cargo.com/en/ci/partnerships-subsidiaries" >Partnerships & Subsidiaries</a></li> <li class="companyPage"><a href="https://www.lufthansa-cargo.com/en/ci/fleet-infrastructure" >Fleet & Infrastructure</a></li> <li class="companyPage"><a href="https://www.lufthansa-cargo.com/en/ci/digitalization" >Digitalization</a></li> <li class="companyPage"><a href="https://www.lufthansa-cargo.com/en/ci/security" >Security</a></li> </ul> </div> </div> </div> </li> <li class="rNavItem companyPage"> <div class="hoverable"> <div class="hoverBox"> <span class="hoverableItem">Responsibility</span> <div class="hoveredNav"> <div class="rMobileHeaderBox"> <img class="navBackBtn" alt="Back" src="/o/eportal-theme/images/redesign-images/Back-Button.svg"/> <div class="rMobileNavHeader">Responsibility</div> </div> <ul> <li class="companyPage"><a href="https://www.lufthansa-cargo.com/en/ci/sustainable-development-goals" >Sustainable development goals</a></li> <li class="companyPage"><a href="https://www.lufthansa-cargo.com/en/ci/environmental" >Environmental</a></li> <li class="companyPage"><a href="https://www.lufthansa-cargo.com/en/ci/social" >Social</a></li> </ul> </div> </div> </div> </li> <li class="rNavItem companyPage"> <div class="hoverable"> <div class="hoverBox"> <span class="hoverableItem">Career</span> <div class="hoveredNav"> <div class="rMobileHeaderBox"> <img class="navBackBtn" alt="Back" src="/o/eportal-theme/images/redesign-images/Back-Button.svg"/> <div class="rMobileNavHeader">Career</div> </div> <ul> <li class="companyPage"><a href="https://lufthansagroup.careers/lufthansa-cargo" target="_blank">lufthansagroup.careers</a></li> <li class="companyPage"><a href="https://www.linkedin.com/company/lufthansa-group/" target="_blank">LinkedIn</a></li> </ul> </div> </div> </div> </li> </ul> </li> </ul> </div> <script> $(document).ready(function(){ $('.rNavigationWrapper ul li:nth-child(3) .openMenuItem').addClass('hide'); $('.rNavigationWrapper ul li:nth-child(3) .closeMenuItem ').removeClass('hide'); $(".toggleNavItem .openMenuItem").click(function () { $(this).parent().parent().siblings('.rNavItemBox').children('.rNavItem').removeClass('hide'); $(this).hide(); $(this).siblings('.closeMenuItem').removeClass('hide'); $(this).siblings('.closeMenuItem').show(); setNavItemWidth(); }); $(".toggleNavItem .closeMenuItem").click(function () { $(this).parent().parent().siblings(".rNavItemBox").children('.rNavItem').addClass('hide'); $(this).hide(); $(this).siblings('.openMenuItem').show(); $(this).siblings('.openMenuItem').removeClass('hide'); }); $(".showMore").click(function () { $(this).parent().parent().siblings(".rExtendedNav").slideDown(); $(this).hide(); $(this).siblings('.showLess').show(); setNavItemWidth(); }); $(".showLess").click(function () { $(this).parent().parent().siblings(".rExtendedNav").slideUp(); $(this).hide(); $(this).siblings('.showMore').show(); }); if($(window).width() < 992) { $(".hoverableItem").click(function () { $(".rMobileOverlay").css('opacity', '0'); $(".hoveredNav .rMobileHeaderBox").show(); $(this).siblings('.hoveredNav').show('slide', {direction: 'right'}); }); $("#p_p_id_com_liferay_login_web_portlet_LoginPortlet_").prependTo(".rMobileNavItemBox .loginportlet"); $(".rWebOverlay .loginportlet #p_p_id_com_liferay_login_web_portlet_LoginPortlet_").remove(); $(".fciHeaderWrapper .loginportlet #p_p_id_com_liferay_login_web_portlet_LoginPortlet_").remove(); } else { $("#p_p_id_com_liferay_login_web_portlet_LoginPortlet_").prependTo(".rWebOverlay .loginportlet"); $("#p_p_id_com_liferay_login_web_portlet_LoginPortlet_").prependTo(".fciHeaderWrapper .loginportlet"); $(".rMobileNavItemBox .loginportlet #p_p_id_com_liferay_login_web_portlet_LoginPortlet_").remove(); } if($(window).width() > 992) { $('.hoveredNav ul li a, .clickableNav a').click(function () { if (!$("ul.loginsection").length) { setTimeout(function() { $('.rHeaderItem.adminBtn').removeClass('blankAdminNav'); }, 1000); } }); } }); </script> </div> </div> <div class="rContainer rSearchNav header-search-nav-warapper"> <div class="fullWidthInnerWrapper"> <div class="col-sm-12 col-md-12 col-lg-6 pl-0 searchBoxWrapper"> <div class="search-box"> <button class="header-search-btn">Search <i class="lh-icon-form-search"></i></button> <div id="vw-search" class="form"> <div class="portlet-boundary portlet-boundary_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_ portlet-static portlet-static-end decorate portlet-search-bar " id="p_p_id_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_"> <span id="p_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch"></span> <section class="portlet" id="portlet_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-expand"> <h2 class="portlet-title-text">Search Bar</h2> </div> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <style> .eportal .pagebody .input-group-item .input-group-inset-after.form-control, .eportal .searchBttmNav .input-group-item .input-group-inset-after.form-control{ color: #666; padding: 6px 0; border: 0; border-bottom: 2px solid #666; border-radius: 0; -webkit-box-shadow: none; box-shadow: none; font-size: 18px; height: 36px !important; margin-bottom: 0; width: 100% !important; max-width: 350px!important; transition: all .3s ease-in-out } .eportal .pagebody .input-group-item .input-group-inset-after.form-control:focus, .eportal .searchBttmNav .input-group-item .input-group-inset-after.form-control:active, .eportal .pagebody .input-group-item .input-group-inset-after.form-control:focus, .eportal .searchBttmNav .input-group-item .input-group-inset-after.form-control:active { padding: 6px 10px; border-bottom-color: #52627c; box-shadow: 0 0 0.6rem 0.1rem #52627c; } .eportal .pagebody .input-group-item .input-group-inset-after.form-control:focus+input+.search-bar-search-button-wrapper, .eportal .searchBttmNav .input-group-item .input-group-inset-after.form-control:active+input+.search-bar-search-button-wrapper, .eportal .pagebody .input-group-item .input-group-inset-after.form-control:focus+input+.search-bar-search-button-wrapper, .eportal .searchBttmNav .input-group-item .input-group-inset-after.form-control:active+input+.search-bar-search-button-wrapper{ right: 13px } .eportal .pagebody .search-bar-search-button-wrapper, .eportal .searchBttmNav .search-bar-search-button-wrapper { right: 3px; top: 2px; width: 26px; transition: all .3s ease-in-out } .eportal .pagebody .input-group.search-bar.search-bar-simple, .eportal .searchBttmNav .input-group.search-bar.search-bar-simple { margin-top: 30px; } .eportal .pagebody .search-bar .form-group.input-group-item, .eportal .searchBttmNav .search-bar .form-group.input-group-item { display: inline; max-width: 350px; } .eportal .pagebody .search-bar-search-button-wrapper .lexicon-icon-search, .eportal .searchBttmNav .search-bar-search-button-wrapper .lexicon-icon-search { width: 16px; height: 16px; } </style> <form action="https://www.lufthansa-cargo.com/en/search" class="form " data-fm-namespace="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_" id="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_fm" method="get" name="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_fm" > <input class="field form-control" id="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_formDate" name="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_formDate" type="hidden" value="1732350442259" /> <div class="search-bar"> <input class="field search-bar-empty-search-input form-control" id="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_emptySearchEnabled" name="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_emptySearchEnabled" type="hidden" value="false" /> <div class="input-group search-bar-simple"> <div class="input-group-item search-bar-keywords-input-wrapper form-group"> <input aria-label="Search" autocomplete="off" class="form-control input-group-inset input-group-inset-after search-bar-keywords-input" data-qa-id="searchInput" id="xqvr___q" name="q" placeholder="Search..." title="Search" type="text" value="" /> <input class="field form-control" id="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_scope" name="_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_scope" type="hidden" value="" /> <div class="input-group-inset-item input-group-inset-item-after search-bar-search-button-wrapper"> <button class="btn btn-monospaced btn-unstyled" type="submit" aria-label="Submit" ><span class="inline-item"><svg class="lexicon-icon lexicon-icon-search" role="presentation" viewBox="0 0 512 512"><use xlink:href="https://www.lufthansa-cargo.com/o/eportal-theme/images/clay/icons.svg#search" /></svg></span></button> </div> </div> </div> </div> </form> <script> AUI().use( 'liferay-form', function(A) { (function() { var $ = AUI.$;var _ = AUI._; Liferay.Form.register( { id: '_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_fm' , fieldRules: [ ] , validateOnBlur: true } ); var onDestroyPortlet = function(event) { if (event.portletId === 'com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch') { delete Liferay.Form._INSTANCES['_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_fm']; } }; Liferay.on('destroyPortlet', onDestroyPortlet); Liferay.fire( '_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_formReady', { formName: '_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_fm' } ); })(); }); </script> <script> Liferay.Loader.require( 'portal-search-web@6.0.121/js/SearchBar', function(SearchBar) { try { (function() { Liferay.component('__UNNAMED_COMPONENT__e83d3589-bf33-8891-1e09-decdc5673ddb', new SearchBar.default({"spritemap":"https:\/\/www.lufthansa-cargo.com\/o\/eportal-theme\/images\/clay\/icons.svg","namespace":"_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_"}), { destroyOnNavigate: true, portletId: 'com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch'}); })(); } catch (err) { console.error(err); } }); </script> </div> </div> </div> </section> </div> </div> </div> </div> </div> </div> <div class="rContainer rProfileNav"> <div class="fullWidthInnerWrapper"> <div class="rMobileHeaderBox"> <img class="navBackBtn" alt="Back" src="/o/eportal-theme/images/redesign-images/Back-Button.svg"/> <div class="rMobileNavHeader">Profile</div> </div> <div class="container"> <ul> <li><a class="logoutLink" href="/c/portal/logout">Logout</a></li> <li><a href="/en/eservices/etracking/my-shipments">My shipments</a></li> <li><a href="/en/manage-template">My templates</a></li> <li><a href="/en/my-submissions">My submissions</a></li> <li><a href="/en/profile">My profile</a></li> <li><a><b>Logged in as: </b></a></li> </ul> </div> </div> </div> <div class="rContainer rNotificationNav"> <div class="fullWidthInnerWrapper"> <div class="rNotificationContainer"> </div> </div> </div> </header> </div> <script type="text/jscript"> $( document ).ready(function() { if($(window).width() > 992) { if(!$("ul.loginsection").length) { $(".rHeaderItem.adminBtn").removeClass('blankAdminNav'); } let isexternal = '0'; if(isexternal != '0') { $('.rHeaderComponents .rHeaderItem.adminBtn').addClass('blankAdminNav'); } } var shrinkHeaderTop = 50; $(window).scroll(function() { var scroll = getCurrentScroll(); if ( scroll >= shrinkHeaderTop ) { $(".fciHeaderWrapper").addClass('shrinkHeader'); } else { $(".fciHeaderWrapper").removeClass('shrinkHeader'); } }); function getCurrentScroll() { return window.pageYOffset; } }); </script> <div class="eportalBreadcrumbHolder"> </div> <div id="content" class="container pagebody"> <div class="layout-content portlet-layout" id="main-content" role="main"> <style data-senna-track="temporary" type="text/css"> .portlet-borderless .portlet-content {padding: 0;}</style> <div class="lfr-layout-structure-item-041c6ab4-69c2-cd5b-c25b-582319cb4c46 lfr-layout-structure-item-container " style=""> <div class="lfr-layout-structure-item-page-header---cf-22-0 lfr-layout-structure-item-f6e02698-4dcc-af51-f644-c5bd2b3bb254 " style=""> <div id="fragment-87e921ae-a5e3-f236-ed1f-4a0062b0090d"> <div class="pageHeaderSlider Landing-Page-Mode"> <div class="gallerySlider flexslider"> <ul class="slides"> <li class="active carousel-item" id="nnwv-carousel-item-1"> <div class="image-bg"><picture data-fileentryid="49825719"> <source media="(max-width:128px)" srcset="/o/adaptive-media/image/49825719/Thumbnail-128x128/header-contact-support.jpg?t=1723628318521"> <source media="(max-width:1000px) and (min-width:128px)" srcset="/o/adaptive-media/image/49825719/Preview-1000x0/header-contact-support.jpg?t=1723628318521"> <img alt="" class="" data-lfr-editable-id="Image 1" data-lfr-editable-type="image" src="/documents/d/guest/header-contact-support" data-fileentryid="49825719"> </picture> </div></li> </ul> </div> </div> </div> <style>.fragment_3901 { }</style> <script type="module">const configuration = {"numberOfSlides":1,"heightOfSlider":"Landing-Page-Mode"}; const fragmentElement = document.querySelector('#fragment-87e921ae-a5e3-f236-ed1f-4a0062b0090d'); const fragmentEntryLinkNamespace = 'nnwv'; const fragmentNamespace = 'nnwv'; const layoutMode = 'view';$(document).ready(function() { if($(".pageHeaderSlider .gallerySlider .carousel-item").length < 2) { $(".pageHeaderSlider .gallerySlider").flexslider({ start: setGallerySliderHeight, animation: "slide", animationLoop: true, touch: false, controlNav: false, directionNav: false, }); } else { $(".pageHeaderSlider .gallerySlider").flexslider({ start: setGallerySliderHeight, animation: "slide", animationLoop: true, touch: true, controlNav: true, directionNav: true, }); } $(".pageHeaderSlider .gallerySlider .carousel-item .image-bg").each(function(){ var imageUrl = $(this).find("img").attr('src'); $(this).css("background-image", 'url(' + imageUrl + ')'); }); function setGallerySliderHeight(){ let firstImage = $(".pageHeaderSlider .gallerySlider .carousel-item .image-bg").first(); let firstImageHeight = firstImage.outerHeight() + "px"; firstImage.parents(".flex-viewport").height(firstImageHeight); } $(window).on( "resize", function() { if($(".pageHeaderSlider .gallerySlider").length){ setGallerySliderHeight(); } }); });;</script> </div> </div> <div class="lfr-layout-structure-item-com-liferay-site-navigation-breadcrumb-web-portlet-sitenavigationbreadcrumbportlet lfr-layout-structure-item-11d106a4-4e3f-9153-b60a-3f6e2a6997be " style=""> <div id="fragment-94ac34f2-af11-fbba-51d4-d9e0a5fd7c35"> <div class="portlet-boundary portlet-boundary_com_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet_ portlet-static portlet-static-end decorate portlet-breadcrumb " id="p_p_id_com_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet_INSTANCE_zuhn_"><span id="p_com_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet_INSTANCE_zuhn"></span> <section class="portlet" id="portlet_com_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet_INSTANCE_zuhn"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-expand"> <h2 class="portlet-title-text">Breadcrumb</h2> </div> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <nav aria-label="Breadcrumb" id="_com_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet_INSTANCE_zuhn_breadcrumbs-defaultScreen"> <style> .eportal span.labelOnlyNav { font-family: LufthansaTextWeb-Regular !important; font-size: 18px !important; color: #787878 !important; line-height: 26px; } </style> <div class="eportalBreadcrumb"> <ul class="breadcrumb breadcrumb-horizontal"> <li><a href="/home">Home </a></li> <li class=""><span class="labelOnlyNav">Info-Hub</span></li> <li class="active">Support & Contact</li> </ul> </div> <script> $(document).ready(function(){ if($('.latestCrisisHeadline').length>0 && $('.latestCrisisHeadline').text().trim()!=""){ var crisis_headline = $('.latestCrisisHeadline').text(); crisis_headline = crisis_headline.substring(0, 70); $(".eportalBreadcrumb .breadcrumb li:last-child").text(crisis_headline); } }); </script> </nav> </div> </div> </div> </section> </div> </div> </div> <div class="lfr-layout-structure-item-structure-type-1-fragment lfr-layout-structure-item-4b448563-99dd-4065-55e8-ad55446bca7c " style=""> <div id="fragment-6b16cd9d-bd17-997c-d1d0-8d405c738924"> <div class="Structure_type_1_fragment "> <div class="fullWidthFragmentContainer"> <div class="fullWidthFragmentInnerContainer"> <div class="fragmentWrapper"> <div> <div class="lfr-layout-structure-item-ee6af018-ffa9-615b-6a5f-375cdcfc2f60 lfr-layout-structure-item-row " style=""> <div class="row align-items-lg-start align-items-sm-start align-items-start align-items-md-start flex-lg-row flex-sm-row flex-row flex-md-row"> <div class="col col-lg-12 col-sm-12 col-12 col-md-12"> <div class="lfr-layout-structure-item-sf-02-tabs lfr-layout-structure-item-5ed78b16-13b8-41a6-e3c6-1c8f22e171fb " style=""> <div id="fragment-6590f8bd-6480-e13b-f903-57313be13fe7"> <div class="contactTabWrapper"> <h1> <div data-lfr-priority="1"> Support & Contact </div></h1> <div class="component-tabs customTabFragment contactTab"> <ul class="nav nav-tabs" role="tablist"> <li class="nav-item"><a data-fragment-namespace="ljai" id="tab1-ljai" href="#tabPanel1-ljai" class="nav-link" data-toggle="tab" role="tab"> <div class="tabImage"><img alt="" class="" data-lfr-editable-id="Image 1" data-lfr-editable-type="image" src="/documents/d/guest/contact-support-cards-1-svg" data-fileentryid="45577567"> </div> <div class="navbar-text-truncate desktop-tab-title" data-lfr-editable-id="Tab-headline-1" data-lfr-editable-type="text" data-lfr-priority="1" tabindex="-1"> <div> Bookings & Shipments </div> </div> </a></li> <li class="nav-item"><a data-fragment-namespace="ljai" id="tab2-ljai" href="#tabPanel2-ljai" class="nav-link" data-toggle="tab" role="tab"> <div class="tabImage"><img alt="" class="" data-lfr-editable-id="Image 2" data-lfr-editable-type="image" src="/documents/d/guest/frame-666778-1-svg" data-fileentryid="45577593"> </div> <div class="navbar-text-truncate desktop-tab-title" data-lfr-editable-id="Tab-headline-2" data-lfr-editable-type="text" data-lfr-priority="2" tabindex="-1"> <div> General request </div> </div> </a></li> <li class="nav-item"><a data-fragment-namespace="ljai" id="tab3-ljai" href="#tabPanel3-ljai" class="nav-link" data-toggle="tab" role="tab"> <div class="tabImage"><img alt="" class="" data-lfr-editable-id="Image 3" data-lfr-editable-type="image" src="/documents/d/guest/technical-support-1-svg" data-fileentryid="45577721"> </div> <div class="navbar-text-truncate desktop-tab-title" data-lfr-editable-id="Tab-headline-3" data-lfr-editable-type="text" data-lfr-priority="3" tabindex="-1"> <div> Technical support </div> </div> </a></li> </ul> <div class="tab-content tab-content-ljai" role="tablist"> <div id="tabPanel1-ljai" class="card tab-pane fade" role="tabpanel" aria-labelledby="tab1-ljai"> <div class="card-header" role="tab" id="heading-1-ljai"> <h5 class="mb-0"><a data-toggle="collapse" href="#collapse-1-ljai" aria-expanded="false" aria-controls="collapse-1-ljai"> <span class="mobile-tab-title"></span> </a></h5> </div> <div id="collapse-1-ljai" class="collapse" data-parent=".tab-content-ljai" role="tabpanel" aria-labelledby="heading-1-ljai"> <div class="card-body"> <div> <div class="lfr-layout-structure-item-basic-component-html lfr-layout-structure-item-8dd17252-281d-6a07-c640-11e915a1d4ec " style=""> <div id="fragment-fde3562c-a573-cd13-3ec4-57c2724ef960"> <div class="component-html" data-lfr-editable-id="element-html" data-lfr-editable-type="html"> <div class="fullWidthGreyBox"> <div class="greyBgBox popularTopicsSectionWrapper"> <div class="popularTopicsSection"> <div class="popularTopicsHeading"> Popular topics </div> <div class="popularTopicsChips"> <ul> <li class="popularTopic"><a class="btn-secondary" href="/home?p_p_id=com_liferay_login_web_portlet_LoginPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_login_web_portlet_LoginPortlet_mvcRenderCommandName=%2Flogin%2Fforgot_password" title="Forgot password"><span>Forgot password</span></a></li> <li class="popularTopic contactLink"><a class="btn-secondary" href="javascript://contactUs"> <span class="accordianElement">Feedback / Complaints <span class="hide subreasontext">Feedback / Complaints</span> <span class="hide accordianreason">General request</span> </span> </a></li> <li class="popularTopic"><a class="btn-secondary" href="/eservices/awb-amendment-request" title="AWB amendment"><span>AWB amendment</span></a></li> <li class="popularTopic"><a class="btn-secondary" href="/eservices/written-statement" title="Written statement"><span>Written statement</span></a></li> <li class="popularTopic"><a class="btn-secondary" href="/eservices/rates-conditions" title="Rates & Conditions"><span>Rates & Conditions</span></a></li> <li class="popularTopic"><a class="btn-secondary" href="/awb-stock-management" title="AWB stock"><span>AWB stock</span></a></li> </ul> </div> </div> </div> </div> </div> </div> <style>.component-html img { max-width: 100%; }</style> </div> </div> <div> <div class="lfr-layout-structure-item-cf17a-accordion lfr-layout-structure-item-333ae5fa-ff17-3b51-591c-16a16050a2e0 " style=""> <div id="fragment-0adc1116-c8b7-bfdf-e9ce-19c3ea10fa5b"> <div class="accordion customAccordion panel-group contactAccordion" id="difw"> <div class="panel panel-default"> <div class="panel-heading"> <h4 class="panel-title" id="difw-accordion-item-1-heading"> <div class="accordion-button" data-toggle="collapse" data-parent="#difw" href="#difw-accordion-item-1"> <div class="accordionTitle"> Booking </div> <div class="accordionSubTitle"> Get assistance with booking or updating your shipment information. </div> </div></h4> </div> <div id="difw-accordion-item-1" class="panel-collapse collapse" aria-labelledby="difw-accordion-item-1-heading" data-bs-parent="#difw"> <div class="panel-body"> <div> <div class="lfr-layout-structure-item-basic-component-html lfr-layout-structure-item-6d409ec0-b95e-8915-2eb7-37c23a13d849 " style=""> <div id="fragment-3afe2ba6-1938-37d1-064d-7b82b82b03a1"> <div class="component-html" data-lfr-editable-id="element-html" data-lfr-editable-type="html"> <div class="contactAccordionContent"> <ul class="queryLinks"> <li><a class="contactLink"><span class="accordianElement">Get technical support from our service team with eBooking. <span class="hide subreasontext">Technical support / Issue with a particular service</span> <span class="hide accordianreason">Technical support</span> </span> <span class="file-type-1"></span></a></li> <li><a href="/ebooking-help"><span>Get quick reference guides on eBooking topics.</span> <span class="file-type-1"></span></a></li> <li><a href="/dgr-booking"><span>Request a DGR booking.</span> <span class="file-type-1"></span></a></li> <li><a href="/ebooking/dashboard"><span>Book a quotation.</span> <span class="file-type-1"></span></a></li> <li><a href="/add-on-service-booking"><span>Book an Add-on Service.</span> <span class="file-type-1"></span></a></li> <li><a href="/ebooking/dashboard"><span>Book an allotment.</span> <span class="file-type-1"></span></a></li> <li style="display: none;"><a href="/awb-stock-management"><span>Get a new single AWB or AWB stock.</span> <span class="file-type-1"></span></a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h4 class="panel-title" id="difw-accordion-item-2-heading"> <div class="accordion-button" data-toggle="collapse" data-parent="#difw" href="#difw-accordion-item-2"> <div class="accordionTitle"> Status information </div> <div class="accordionSubTitle"> Retrieve information on your shipment or flight. </div> </div></h4> </div> <div id="difw-accordion-item-2" class="panel-collapse collapse" aria-labelledby="difw-accordion-item-2-heading" data-bs-parent="#difw"> <div class="panel-body"> <div> <div class="lfr-layout-structure-item-basic-component-html lfr-layout-structure-item-c97b7e1f-ba9f-dff0-eb12-5ea784cf7094 " style=""> <div id="fragment-64b8a61e-a1af-33ee-0bed-08e1d03e3b1c"> <div class="component-html" data-lfr-editable-id="element-html" data-lfr-editable-type="html"> <div class="contactAccordionContent"> <ul class="queryLinks"> <li><a href="/ebooking/dashboard"><span>Get a booking status.</span> <span class="file-type-1"></span></a></li> <li><a href="/eservices/etracking/my-shipments"><span>Get a shipment status.</span> <span class="file-type-1"></span></a></li> <li><a href="/eservices/etracking"><span>Get a flight status.</span> <span class="file-type-1"></span></a></li> <li><a href="/eservices/eservices-ebooking/pod-lc-request"><span>Request a proof of delivery/landing certificate.</span> <span class="file-type-2"></span></a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h4 class="panel-title" id="difw-accordion-item-3-heading"> <div class="accordion-button" data-toggle="collapse" data-parent="#difw" href="#difw-accordion-item-3"> <div class="accordionTitle"> Shipment irregularity </div> <div class="accordionSubTitle"> Get support in case of an irregularity. </div> </div></h4> </div> <div id="difw-accordion-item-3" class="panel-collapse collapse" aria-labelledby="difw-accordion-item-3-heading" data-bs-parent="#difw"> <div class="panel-body"> <div> <div class="lfr-layout-structure-item-basic-component-html lfr-layout-structure-item-e6aa405e-12b4-d4f4-d6b0-20301359ce54 " style=""> <div id="fragment-b34eb5aa-fc49-cd02-41f9-63f3e6514594"> <div class="component-html" data-lfr-editable-id="element-html" data-lfr-editable-type="html"> <div class="contactAccordionContent"> <ul class="queryLinks"> <li><a href="/eservices/written-statement"><span>Request a written statement.</span> <span class="file-type-2"></span></a></li> <li><a href="/eservices/awb-amendment-request"><span>Amend an AWB.</span> <span class="file-type-2"></span></a></li> <li><a href="/eservices/claims/invoice-discrepancy"><span>Claim an invoice discrepancy.</span> <span class="file-type-2"></span></a></li> <li><a href="/eservices/preliminary-claims"><span>File a preliminary claim.</span> <span class="file-type-2"></span></a></li> <li><a href="/eservices/claims"><span>File a liability claim.</span> <span class="file-type-2"></span></a></li> <li><a href="/eservices/temperature-deviation-request"><span>Request a temperature deviation analysis.</span> <span class="file-type-2"></span></a></li> <li><a href="/contact-cst?reason=Missing documents"><span>Get support with missing documents.</span> <span class="file-type-2"></span></a></li> <li><a href="/contact-cst?reason=Missing Cargo"><span>Get support with missing cargo.</span> <span class="file-type-2"></span></a></li> <li><a href="/contact-cst?reason=Offload"><span>Get support with offload.</span> <span class="file-type-2"></span></a></li> <li><a href="/contact-cst?reason=Damaged cargo"><span>Get support with damaged cargo.</span> <span class="file-type-2"></span></a></li> <li><a href="/contact-cst?reason=Return of Shipment"><span>Get support with the return of a shipment.</span> <span class="file-type-2"></span></a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h4 class="panel-title" id="difw-accordion-item-4-heading"> <div class="accordion-button" data-toggle="collapse" data-parent="#difw" href="#difw-accordion-item-4"> <div class="accordionTitle"> <a href="/eservices/rates-conditions">Rates & Conditions</a> </div> <div class="accordionSubTitle"> Find out more about rates and conditions or get a quick rate indication. </div> </div></h4> </div> <div id="difw-accordion-item-4" class="panel-collapse collapse" aria-labelledby="difw-accordion-item-4-heading" data-bs-parent="#difw"> <div class="panel-body"> <div></div> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h4 class="panel-title" id="difw-accordion-item-5-heading"> <div class="accordion-button" data-toggle="collapse" data-parent="#difw" href="#difw-accordion-item-5"> <div class="accordionTitle"> <a href="#contactUs"> <span class="accordianElement">Other service requests <span class="hide subreasontext">Other</span> <span class="hide accordianreason">Bookings & Shipments</span> </span> </a> </div> <div class="accordionSubTitle"> <span class="accordianElement">Your matter is still not solved? Please get in touch with us here and we will get back to you soonest. </span> </div> </div></h4> </div> <div id="difw-accordion-item-5" class="panel-collapse collapse" aria-labelledby="difw-accordion-item-5-heading" data-bs-parent="#difw"> <div class="panel-body"> <div></div> </div> </div> </div> </div> </div> <style>.fragment_8501 { }</style> <script type="module">const configuration = {"numberOfPanes":5}; const fragmentElement = document.querySelector('#fragment-0adc1116-c8b7-bfdf-e9ce-19c3ea10fa5b'); const fragmentEntryLinkNamespace = 'difw'; const fragmentNamespace = 'difw'; const layoutMode = 'view';$(function(){ $('.contactAccordion').each(function() { $(this).find('.panel-heading').find('.accordion-button').addClass('collapsed'); }); });;</script> </div> </div> </div> </div> </div> <div id="tabPanel2-ljai" class="card tab-pane fade" role="tabpanel" aria-labelledby="tab2-ljai"> <div class="card-header" role="tab" id="heading-2-ljai"> <h5 class="mb-0"><a data-toggle="collapse" href="#collapse-2-ljai" aria-expanded="false" aria-controls="collapse-2-ljai"> <span class="mobile-tab-title"></span> </a></h5> </div> <div id="collapse-2-ljai" class="collapse" data-parent=".tab-content-ljai" role="tabpanel" aria-labelledby="heading-2-ljai"> <div class="card-body"> <div> <div class="lfr-layout-structure-item-basic-component-html lfr-layout-structure-item-c4a32de9-94a3-58e4-297a-6eb00c593f4e " style=""> <div id="fragment-6d58c85b-9a00-1181-0242-a1bc955320f4"> <div class="component-html" data-lfr-editable-id="element-html" data-lfr-editable-type="html"> <div class="fullWidthGreyBox"> <div class="greyBgBox popularTopicsSectionWrapper"> <div class="popularTopicsSection"> <div class="popularTopicsHeading"> Popular topics </div> <div class="popularTopicsChips"> <ul> <li class="popularTopic"><a class="btn-secondary" href="/home?p_p_id=com_liferay_login_web_portlet_LoginPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_login_web_portlet_LoginPortlet_mvcRenderCommandName=%2Flogin%2Fforgot_password" title="Forgot password"><span>Forgot password</span></a></li> <li class="popularTopic contactLink"><a class="btn-secondary" href="javascript://contactUs"> <span class="accordianElement">Feedback / Complaints <span class="hide subreasontext">Feedback / Complaints</span> <span class="hide accordianreason">General request</span> </span> </a></li> <li class="popularTopic"><a class="btn-secondary" href="/eservices/awb-amendment-request" title="AWB amendment"><span>AWB amendment</span></a></li> <li class="popularTopic"><a class="btn-secondary" href="/eservices/written-statement" title="Written statement"><span>Written statement</span></a></li> <li class="popularTopic"><a class="btn-secondary" href="/eservices/rates-conditions" title="Rates & Conditions"><span>Rates & Conditions</span></a></li> <li class="popularTopic"><a class="btn-secondary" href="/awb-stock-management" title="AWB stock"><span>AWB stock</span></a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> <div> <div class="lfr-layout-structure-item-cf17a-accordion lfr-layout-structure-item-6710194c-95c9-8867-bd73-d7f204f84b67 " style=""> <div id="fragment-8c133483-6218-03b1-a7b8-9076b3551da4"> <div class="accordion customAccordion panel-group contactAccordion" id="iala"> <div class="panel panel-default"> <div class="panel-heading"> <h4 class="panel-title" id="iala-accordion-item-1-heading"> <div class="accordion-button" data-toggle="collapse" data-parent="#iala" href="#iala-accordion-item-1"> <div class="accordionTitle"> Schedule / Capacity </div> <div class="accordionSubTitle"> Get details on our schedule, routings and available capacity. </div> </div></h4> </div> <div id="iala-accordion-item-1" class="panel-collapse collapse" aria-labelledby="iala-accordion-item-1-heading" data-bs-parent="#iala"> <div class="panel-body"> <div> <div class="lfr-layout-structure-item-basic-component-html lfr-layout-structure-item-e1c59aea-fe3e-1387-4eba-77fcefba83b9 " style=""> <div id="fragment-29ada497-1059-e02e-be46-df251568961c"> <div class="component-html" data-lfr-editable-id="element-html" data-lfr-editable-type="html"> <div class="contactAccordionContent"> <ul class="queryLinks"> <li><a href="/network/schedule-routings"><span>Get Lufthansa Cargo’s schedule.</span> <span class="file-type-1"></span></a></li> <li><a href="/ebooking/capacity-check"><span>Inquire about available capacity.</span> <span class="file-type-1"></span></a></li> <li><a href="/ebooking/dashboard"><span>Check the loadability of a shipment.</span> <span class="file-type-1"></span></a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h4 class="panel-title" id="iala-accordion-item-2-heading"> <div class="accordion-button" data-toggle="collapse" data-parent="#iala" href="#iala-accordion-item-2"> <div class="accordionTitle"> <a href="products">Products / Service</a> </div> <div class="accordionSubTitle"> Get acquainted with our Product, Speed and Service options. </div> </div></h4> </div> <div id="iala-accordion-item-2" class="panel-collapse collapse" aria-labelledby="iala-accordion-item-2-heading" data-bs-parent="#iala"> <div class="panel-body"> <div></div> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h4 class="panel-title" id="iala-accordion-item-3-heading"> <div class="accordion-button" data-toggle="collapse" data-parent="#iala" href="#iala-accordion-item-3"> <div class="accordionTitle"> <a href="/network/maps/stations">Office Contact / Station details</a> </div> <div class="accordionSubTitle"> Find local contact and detailed information for each of our stations. </div> </div></h4> </div> <div id="iala-accordion-item-3" class="panel-collapse collapse" aria-labelledby="iala-accordion-item-3-heading" data-bs-parent="#iala"> <div class="panel-body"> <div></div> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h4 class="panel-title" id="iala-accordion-item-4-heading"> <div class="accordion-button" data-toggle="collapse" data-parent="#iala" href="#iala-accordion-item-4"> <div class="accordionTitle"> My account </div> <div class="accordionSubTitle"> Manage your account or change settings. </div> </div></h4> </div> <div id="iala-accordion-item-4" class="panel-collapse collapse" aria-labelledby="iala-accordion-item-4-heading" data-bs-parent="#iala"> <div class="panel-body"> <div> <div class="lfr-layout-structure-item-basic-component-html lfr-layout-structure-item-adc7a911-2a9a-9d8d-bf9f-1d9ca09eb3e2 " style=""> <div id="fragment-fd134f54-879b-5712-b7c4-6342a31b2ac4"> <div class="component-html" data-lfr-editable-id="element-html" data-lfr-editable-type="html"> <div class="contactAccordionContent"> <ul class="queryLinks"> <li><a href="/profile"><span>Change profile or user settings.</span> <span class="file-type-1"></span></a></li> <li><a href="/eservices/etracking/notification-settings"><span>Manage tracking notifications.</span> <span class="file-type-1"></span></a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h4 class="panel-title" id="iala-accordion-item-5-heading"> <div class="accordion-button" data-toggle="collapse" data-parent="#iala" href="#iala-accordion-item-5"> <div class="accordionTitle"> <a href="javascript://contactUs"> <span class="accordianElement">Feedback / Complaints <span class="hide subreasontext">Feedback / Complaints</span> <span class="hide accordianreason">General request</span> </span> </a> </div> <div class="accordionSubTitle"> Your feedback is highly appreciated. </div> </div></h4> </div> <div id="iala-accordion-item-5" class="panel-collapse collapse" aria-labelledby="iala-accordion-item-5-heading" data-bs-parent="#iala"> <div class="panel-body"> <div></div> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h4 class="panel-title" id="iala-accordion-item-6-heading"> <div class="accordion-button" data-toggle="collapse" data-parent="#iala" href="#iala-accordion-item-6"> <div class="accordionTitle"> <a href="javascript://contactUs"> <span class="accordianElement">Other service requests <span class="hide subreasontext">Other</span> <span class="hide accordianreason">General request</span> </span> </a> </div> <div class="accordionSubTitle"> <span class="accordianElement">Your matter is still not solved? Please get in touch with us here and we will get back to you soonest. </span> </div> </div></h4> </div> <div id="iala-accordion-item-6" class="panel-collapse collapse" aria-labelledby="iala-accordion-item-6-heading" data-bs-parent="#iala"> <div class="panel-body"> <div></div> </div> </div> </div> </div> </div> <script type="module">const configuration = {"numberOfPanes":6}; const fragmentElement = document.querySelector('#fragment-8c133483-6218-03b1-a7b8-9076b3551da4'); const fragmentEntryLinkNamespace = 'iala'; const fragmentNamespace = 'iala'; const layoutMode = 'view';$(function(){ $('.contactAccordion').each(function() { $(this).find('.panel-heading').find('.accordion-button').addClass('collapsed'); }); });;</script> </div> </div> </div> </div> </div> <div id="tabPanel3-ljai" class="card tab-pane fade" role="tabpanel" aria-labelledby="tab3-ljai"> <div class="card-header" role="tab" id="heading-3-ljai"> <h5 class="mb-0"><a data-toggle="collapse" href="#collapse-3-ljai" 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href="/home?p_p_id=com_liferay_login_web_portlet_LoginPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_login_web_portlet_LoginPortlet_mvcRenderCommandName=%2Flogin%2Fforgot_password" title="Forgot password"><span>Forgot password</span></a></li> <li class="popularTopic contactLink"><a class="btn-secondary" href="javascript://contactUs"> <span class="accordianElement">Feedback / Complaints <span class="hide subreasontext">Feedback / Complaints</span> <span class="hide accordianreason">General request</span> </span> </a></li> <li class="popularTopic"><a class="btn-secondary" href="/eservices/awb-amendment-request" title="AWB amendment"><span>AWB amendment</span></a></li> <li class="popularTopic"><a class="btn-secondary" href="/eservices/written-statement" title="Written statement"><span>Written statement</span></a></li> <li class="popularTopic"><a class="btn-secondary" href="/eservices/rates-conditions" title="Rates & Conditions"><span>Rates & Conditions</span></a></li> <li class="popularTopic"><a class="btn-secondary" href="/awb-stock-management" title="AWB stock"><span>AWB stock</span></a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> <div> <div class="lfr-layout-structure-item-cf17a-accordion lfr-layout-structure-item-fc2defca-2a89-8ea3-58a1-6abfa0d243f3 " style=""> <div id="fragment-cc9dcc3c-b98c-eeae-4c85-62dc64bae725"> <div class="accordion customAccordion panel-group contactAccordion" id="vdcq"> <div class="panel panel-default"> <div class="panel-heading"> <h4 class="panel-title" id="vdcq-accordion-item-1-heading"> <div class="accordion-button" data-toggle="collapse" data-parent="#vdcq" href="#vdcq-accordion-item-1"> <div class="accordionTitle"> Registration / User account </div> <div class="accordionSubTitle"> Find out how to register your company or how to request a personal user login. </div> </div></h4> </div> <div id="vdcq-accordion-item-1" class="panel-collapse collapse" aria-labelledby="vdcq-accordion-item-1-heading" data-bs-parent="#vdcq"> <div class="panel-body"> <div> <div class="lfr-layout-structure-item-basic-component-html lfr-layout-structure-item-d3dcd625-bb33-4019-3adc-cb1ffbdb9aed " style=""> <div id="fragment-69a1f66a-431a-238a-13ae-2e1472f79231"> <div class="component-html" data-lfr-editable-id="element-html" data-lfr-editable-type="html"> <div class="contactAccordionContent"> <ul class="queryLinks"> <li><a href="/register-company-account?p_p_id=com_lhcargo_eportal_register_company_account&p_p_lifecycle=0&p_p_state=normal"><span>Register your company.</span> <span class="file-type-1"></span></a></li> <li><a href="/home?p_p_id=com_liferay_login_web_portlet_LoginPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_login_web_portlet_LoginPortlet_mvcRenderCommandName=%2Flogin%2Fcreate_account&saveLastPath=false"><span>Request your personal user login.</span> <span class="file-type-1"></span></a></li> <li><a href="/home?p_p_id=com_liferay_login_web_portlet_LoginPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_login_web_portlet_LoginPortlet_mvcRenderCommandName=%2Flogin%2Fcreate_account&saveLastPath=false"><span>Request your personal user login for invoice downloads.</span> <span class="file-type-1"></span></a></li> <li><a href="/home?p_p_id=com_liferay_login_web_portlet_LoginPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_login_web_portlet_LoginPortlet_mvcRenderCommandName=%2Flogin%2Fforgot_userid"><span>Forgotten your username? Inquire it here.</span><span class="file-type-1"></span></a></li> <li><a href="/contact-and-support?p_p_id=com_liferay_login_web_portlet_LoginPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_login_web_portlet_LoginPortlet_mvcRenderCommandName=%2Flogin%2Fforgot_password"><span>Forgotten your password? Set a new one here.</span><span class="file-type-1"></span></a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h4 class="panel-title" id="vdcq-accordion-item-2-heading"> <div class="accordion-button" data-toggle="collapse" data-parent="#vdcq" href="#vdcq-accordion-item-2"> <div class="accordionTitle"> Technical support </div> <div class="accordionSubTitle"> Get in touch with us, if you need assistance with one of the following services or functions on lufthansa-cargo.com: </div> </div></h4> </div> <div id="vdcq-accordion-item-2" class="panel-collapse collapse" aria-labelledby="vdcq-accordion-item-2-heading" data-bs-parent="#vdcq"> <div class="panel-body"> <div> <div class="lfr-layout-structure-item-basic-component-html lfr-layout-structure-item-55c2e17e-0e39-1ead-ea26-9e2c72c882d4 " style=""> <div id="fragment-b9009924-055f-3ea0-459a-73f7c1ee13b9"> <div class="component-html" data-lfr-editable-id="element-html" data-lfr-editable-type="html"> <div class="contactAccordionContent"> <ul class="queryLinks"> <li><a class="contactLink"> <span class="accordianElement">eAWB data capture tool <span class="hide subreasontext">Technical support / Issue with a particular service</span> <span class="hide accordianreason">Technical support</span> </span> <span class="file-type-1"></span></a></li> <li><a class="contactLink"> <span class="accordianElement">eBooking <span class="hide subreasontext">Technical support / Issue with a particular service</span> <span class="hide accordianreason">Technical support</span> </span> <span class="file-type-1"></span></a></li> <li><a class="contactLink"> <span class="accordianElement">any other form <span class="hide subreasontext">Technical support / Issue with a particular service</span> <span class="hide accordianreason">Technical support</span> </span> <span class="file-type-1"></span></a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h4 class="panel-title" id="vdcq-accordion-item-3-heading"> <div class="accordion-button" data-toggle="collapse" data-parent="#vdcq" href="#vdcq-accordion-item-3"> <div class="accordionTitle"> <a href="#contactUs"> <span class="accordianElement">Other service requests <span class="hide subreasontext">Other</span> <span class="hide accordianreason">Technical support</span> </span> </a> </div> <div class="accordionSubTitle"> <span class="accordianElement">Your matter is still not solved? Please get in touch with us here and we will get back to you soonest. </span> </div> </div></h4> </div> <div id="vdcq-accordion-item-3" class="panel-collapse collapse" aria-labelledby="vdcq-accordion-item-3-heading" data-bs-parent="#vdcq"> <div class="panel-body"> <div></div> </div> </div> </div> </div> </div> <script type="module">const configuration = {"numberOfPanes":3}; const fragmentElement = document.querySelector('#fragment-cc9dcc3c-b98c-eeae-4c85-62dc64bae725'); const fragmentEntryLinkNamespace = 'vdcq'; const fragmentNamespace = 'vdcq'; const layoutMode = 'view';$(function(){ $('.contactAccordion').each(function() { $(this).find('.panel-heading').find('.accordion-button').addClass('collapsed'); }); });;</script> </div> </div> </div> </div> </div> </div> </div> </div> </div> <style>.fragment_8503 { }</style> <script type="module">const configuration = {"numberOfDropzone":2,"persistSelectedTab":true,"MainHeadline":true,"numberOfTabs":3}; const fragmentElement = 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<div class="autofit-col autofit-col-expand"> <h2 class="portlet-title-text">Station search</h2> </div> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <script> var contactSupportNamespace = "_com_lhcargo_eportal_contact_support_station_search_"; var allowedFileExt = ""; var fileExtErrorMsg =""; var fileSizeErrorMsg = ""; </script> <form action="" class="form stationSearch form-horizontal eFloatingInputWrapper customInputClass " data-fm-namespace="_com_lhcargo_eportal_contact_support_station_search_" id="_com_lhcargo_eportal_contact_support_station_search_stationSearch" method="POST" name="_com_lhcargo_eportal_contact_support_station_search_stationSearch" enctype="multipart/form-data" id="stationSearch"><input class="field form-control" id="_com_lhcargo_eportal_contact_support_station_search_formDate" name="_com_lhcargo_eportal_contact_support_station_search_formDate" type="hidden" value="1732350442049"> <div class="stationsWorldwide"> <div> <span>320</span>+ </div> <div class="worldwideTxt"> Stations worldwide </div> </div> <input class="field form-control" id="_com_lhcargo_eportal_contact_support_station_search_isContactPage" name="_com_lhcargo_eportal_contact_support_station_search_isContactPage" placeholder="isContactPage" title="is-contact-page" type="hidden" value="true"> <div class="search-input"> <div class="form-group form-inline customAutoComplete input-text-wrapper"> <div class="input-group"> <div class="input-group-item input-group-prepend"><input class="field form-control" id="_com_lhcargo_eportal_contact_support_station_search_station" name="_com_lhcargo_eportal_contact_support_station_search_station" placeholder="IATA-Code, City" title="Station" type="text" value="" onfocus="this.select();"> </div> <div class="input-group-append input-group-item-shrink"><span class="input-group-text input-group-addon">Remove</span> </div> </div> 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class="lfr-layout-structure-item-com-lhcargo-eportal-station-map lfr-layout-structure-item-0ad922ab-c2f6-3c96-6d9f-e45e5c909771 eportalstationview" style=""> <div id="fragment-a5533b56-12fd-b002-cc5f-27a5928f006e"> <div class="portlet-boundary portlet-boundary_com_lhcargo_eportal_station_map_ portlet-static portlet-static-end decorate station-map-portlet " id="p_p_id_com_lhcargo_eportal_station_map_"><span id="p_com_lhcargo_eportal_station_map"></span> <section class="portlet" id="portlet_com_lhcargo_eportal_station_map"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-expand"> <h2 class="portlet-title-text">Station Map</h2> </div> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <script> var googleMapID = ''; var namespace = '_com_lhcargo_eportal_station_map_'; </script> <script type="text/javascript"> var markerUrl = '/o/com.lhcargo.eportal.maps.of.network.web/img/gmaps/marker_icon_lcag_old.png'; var markerAirportUrl = '/o/com.lhcargo.eportal.maps.of.network.web/img/gmaps/marker_icon_airport.png'; var stylingJson = '[{"stylers":[{"saturation":-100},{"visibility":"off"}]},{"stylers":[{"visibility":"off"}],"elementType":"labels.text.stroke"},{"featureType":"administrative.land_parcel","stylers":[{"visibility":"on"}]},{"featureType":"administrative.locality","stylers":[{"visibility":"off"}]},{"featureType":"administrative.locality","stylers":[{"visibility":"off"}],"elementType":"labels.icon"},{"featureType":"administrative.neighborhood","stylers":[{"visibility":"off"}]},{"featureType":"administrative.neighborhood","stylers":[{"color":"#333333"}],"elementType":"labels.text.fill"},{"featureType":"administrative.province","stylers":[{"visibility":"off"}]},{"featureType":"landscape","stylers":[{"color":"#E5E3DF"}]},{"featureType":"landscape","stylers":[{"color":"#e5e3df"},{"visibility":"on"}],"elementType":"geometry.fill"},{"featureType":"landscape.man_made","stylers":[{"visibility":"on"}]},{"featureType":"landscape.natural","stylers":[{"visibility":"on"}]},{"featureType":"landscape.natural","stylers":[{"visibility":"on"}],"elementType":"geometry"},{"featureType":"landscape.natural.terrain","stylers":[{"visibility":"on"}]},{"featureType":"landscape.natural.terrain","stylers":[{"color":"#d4d3cf"},{"saturation":-10},{"lightness":5},{"visibility":"on"}],"elementType":"geometry.fill"},{"featureType":"landscape.natural.terrain","stylers":[{"saturation":-70},{"lightness":-55}],"elementType":"geometry.stroke"},{"featureType":"landscape.natural.terrain","stylers":[{"color":"#d4d3cf"}],"elementType":"labels.icon"},{"featureType":"poi","stylers":[{"visibility":"off"}]},{"featureType":"poi.business","stylers":[{"visibility":"off"}],"elementType":"labels.icon"},{"featureType":"poi.business","stylers":[{"visibility":"off"}],"elementType":"labels.text"},{"featureType":"poi.place_of_worship","stylers":[{"visibility":"off"}],"elementType":"labels.icon"},{"featureType":"poi.place_of_worship","stylers":[{"visibility":"off"}],"elementType":"labels.text"},{"featureType":"road","stylers":[{"visibility":"off"}]},{"featureType":"road","stylers":[{"visibility":"simplified"}],"elementType":"geometry"},{"featureType":"road.local","stylers":[{"color":"#333333"},{"weight":0.5}],"elementType":"labels.text"},{"featureType":"transit","stylers":[{"visibility":"off"}]},{"featureType":"transit.station","stylers":[{"saturation":50},{"gamma":1}],"elementType":"labels.icon"},{"featureType":"water","stylers":[{"hue":"#50a5d1"},{"saturation":50},{"visibility":"on"}]},{"featureType":"water","stylers":[{"visibility":"off"}],"elementType":"labels.text"}]'; if('' != '') { markerUrl = ''; } </script> <script> $(document).ready(function () { //gMaps image overlay set as background to gMaps container if($(".gMapsImageOverlay").length) { let imgSrc = $(".gMapsImageOverlay img").attr("src"); $(".gMapsImageOverlay").parent(".gMapsContainer").css({ 'background-image': 'url(' + imgSrc + ')', "backgroundSize": 'cover', "backgroundRepeat": 'no-repeat'}); } let stationMapVO = ''; if(stationMapVO==null || stationMapVO == '') { $("#disclaimerText").addClass("hide"); } let isConstentEnabled = ''; if(isConstentEnabled ==undefined || isConstentEnabled == 'false') { loadStationMap(); } else { $(".btnMapConsent").click(function() { loadStationMap(); $(this).parent(".googleMapsOverlayConsent").addClass('hide'); $(this).parents(".gMapsContainer").removeAttr("style"); }); } if($('.importExportWrapper .btnWrapper button').length === 0) { $('.importExportWrapper .btnWrapper').remove(); } }); function loadStationMap(){ if (!document.getElementById("google-maps-script")) { // Create a script element let script = document.createElement("script"); script.id = "google-maps-script"; // Set the source of the Google Maps API with your API key script.src = "https://maps.googleapis.com/maps/api/js?key=AIzaSyCMMjPlgxEqFv07RVE1LgtLtywYJ-CD0QM&loading=async&callback=initMap&libraries=marker"; // Append the script to the document body document.head.appendChild(script); } else { // If script is already loaded, directly call the initialization function initMap(); } } var map; var markers = new Array(); async function initMap() { var showZoomControl; if("true" === 'true') { showZoomControl = true; } else { showZoomControl = false; } var draggable = false; if("true" === 'true') { draggable = true; } var defaultLat; var defaultLong; var mapZoom = parseInt('13'); if('' != '' && '' != '') { defaultLat = parseFloat(''); defaultLong = parseFloat(''); } else { defaultLat = parseFloat('0'); defaultLong = parseFloat('0'); } var mapZoom = parseInt('13'); //create the map if(document.getElementById('map')!==null){ // If map object exists, create a new map instance map = new google.maps.Map(document.getElementById("map"), { zoom: mapZoom, center: { lat: defaultLat, lng: defaultLong }, mapId: "41d0247f3fa1c8a7", zoomControl: showZoomControl, zoomControlOptions: { position: google.maps.ControlPosition.BOTTOM_CENTER }, streetViewControl: false, mapTypeControl: false, fullscreenControl: false, draggable: draggable, draggableCursor: "default", gestureHandling: 'greedy' }); map.setOptions({ minZoom: 1, maxZoom: 17 }); if('' != '' && '' != '') { await plotMarker('', '', '', true); } var numberMarkerImg = { url: markerUrl, labelOrigin: new google.maps.Point(25, 33) }; /* Plot markers */ /* only plot if export coordinates exists */ if("true" === '' ) { var isStationCorAndExportCorDiff = ('' != '') && ('' != ''); var isStationCorAndImportCorDiff = ('' != '') && ('' != ''); if("true" === '' && isStationCorAndExportCorDiff) { var expImpLabel = 'EXP' + '/' + 'IMP'; await plotMarker('', '', expImpLabel, false); } else if("true" === '' && "true" === ''){ /* both different */ if(isStationCorAndExportCorDiff) { await plotMarker('', '', 'EXP', false); } if(isStationCorAndImportCorDiff) { await plotMarker('', '', 'IMP', false); } } else { /* assuming export coordinates will exist in every case */ if(isStationCorAndExportCorDiff) { var expImpLabel = 'EXP' + '/' + 'IMP'; await plotMarker('', '', expImpLabel, false); } } } google.maps.event.addListenerOnce(map, 'idle', function(){ // check visibility of markers for (var i=0; i< markers.length; i++){ while(!map.getBounds().contains(markers[i].position)) { mapZoom = mapZoom - 1; map.setZoom(mapZoom); } } }); } } async function plotMarker(latitude, longitude, labelText, isAirportMarker) { // Import the necessary libraries const { AdvancedMarkerElement } = await google.maps.importLibrary("marker"); let markerOptions = { position: { lat: parseFloat(latitude), lng: parseFloat(longitude) } }; if (isAirportMarker) { let markerContent = document.createElement('div'); markerContent.innerHTML = '<img src="' + markerAirportUrl + '">'; markerOptions.content = markerContent; } else { let markerContent = document.createElement('div'); markerContent.innerHTML = '<img src="' + markerUrl + '">'; let labelElement = document.createElement('div'); labelElement.textContent = labelText; labelElement.style.color = 'white'; labelElement.style.fontSize = '10px'; labelElement.style.position = 'absolute'; labelElement.style.bottom = '10px'; labelElement.style.left = '50%'; labelElement.style.transform = 'translateX(-50%)'; markerContent.appendChild(labelElement); markerOptions.content = markerContent; } // Create the marker const marker = new AdvancedMarkerElement(markerOptions); marker.setMap(map); markers.push(marker); } function getMapUrl(latDes, longDes) { var url = "https://www.google.com/maps/dir//" + latDes + "," + longDes; /* 13z is zoom level here */ var destination = "/@" + latDes + "," + longDes + ",15z"; url = url + destination; var win = window.open(url, '_blank'); win.focus(); } </script> </div> </div> </div> </section> </div> </div> </div> </div> <div> <div class="lfr-layout-structure-item-com-lhcargo-eportal-station-contact-detail lfr-layout-structure-item-3304df83-dde8-d53b-0e98-b24148f0cab4 stationContactsWrapper eportalstationview" style=""> <div id="fragment-2f0e612f-622e-d909-e2ca-9cb060db6a9a"> <div class="portlet-boundary portlet-boundary_com_lhcargo_eportal_station_contact_detail_ portlet-static portlet-static-end decorate eportal-station-detail-contact-portlet " id="p_p_id_com_lhcargo_eportal_station_contact_detail_"><span id="p_com_lhcargo_eportal_station_contact_detail"></span> <section class="portlet" id="portlet_com_lhcargo_eportal_station_contact_detail"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-expand"> <h2 class="portlet-title-text">Station Contact Detail</h2> </div> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <script> var googleMapID = ''; var namespace = '_com_lhcargo_eportal_station_contact_detail_'; </script> </div> </div> </div> </section> </div> </div> </div> </div> </div> </div> </div> <style>.fragment_9001 { }</style> </div> <div class="lfr-layout-structure-item-structure-type-1-fragment lfr-layout-structure-item-10802658-af2e-6352-2096-8eebb9921e29 " style=""> <div id="fragment-07e98b44-e7ec-ca92-89a8-cd01406452a6"> <div class="Structure_type_1_fragment "> <div class="fullWidthFragmentContainer"> <div class="fullWidthFragmentInnerContainer"> <div class="fragmentWrapper"> <div> <div class="lfr-layout-structure-item-4d79c189-ba69-ccf0-a9b9-b75a50bff6a6 lfr-layout-structure-item-row " style=""> <div class="row align-items-lg-start align-items-sm-start align-items-start align-items-md-start flex-lg-row flex-sm-row flex-row flex-md-row"> <div class="col col-lg-12 col-sm-12 col-12 col-md-12"> <div class="lfr-layout-structure-item-com-lhcargo-eportal-contact-support-web lfr-layout-structure-item-9e49cedb-ad09-1ac2-0f65-6313a01ed068 " style=""> <div id="fragment-45ff4f47-a8d8-c9e0-13a6-f17564d1152b"> <div class="portlet-boundary portlet-boundary_com_lhcargo_eportal_contact_support_web_ portlet-static portlet-static-end decorate " id="p_p_id_com_lhcargo_eportal_contact_support_web_"><span id="p_com_lhcargo_eportal_contact_support_web"></span> <section class="portlet" id="portlet_com_lhcargo_eportal_contact_support_web"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-expand"> <h2 class="portlet-title-text">ContactSupport</h2> </div> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <script> var contactSupportNamespace = "_com_lhcargo_eportal_contact_support_web_"; var allowedFileExt = "pdf,xlsx,xls,docx,doc,jpg,png"; var fileExtErrorMsg ="Please upload a valid file"; var fileSizeErrorMsg = "Please upload a valid file"; </script> <div id="contactUs"> <form action="" class="form form-horizontal customInputClass eFloatingInputWrapper contactSupportWrapper " data-fm-namespace="_com_lhcargo_eportal_contact_support_web_" id="_com_lhcargo_eportal_contact_support_web_contactSupportForm" method="post" name="_com_lhcargo_eportal_contact_support_web_contactSupportForm" enctype="multipart/form-data" id="contactSupportForm"><input class="field form-control" id="_com_lhcargo_eportal_contact_support_web_formDate" name="_com_lhcargo_eportal_contact_support_web_formDate" type="hidden" value="1732350442103"> <div class="frmbody clearfix"> <div class="contactSupportFrm"> <h2 class="pt-0">Contact us</h2> <input class="field form-control" id="_com_lhcargo_eportal_contact_support_web_accNumber" name="_com_lhcargo_eportal_contact_support_web_accNumber" type="hidden" value=""> <div class="requestorDetails marginT20"> <div class="row loggedinDetails"> <div class="col-md-3 required marginB20"><label for="txtcompany" class="control-label ">Company name</label> <div class="form-group input-text-wrapper"><input class="field requiredField enablebSubmitBtn form-control" id="_com_lhcargo_eportal_contact_support_web_companyName" name="_com_lhcargo_eportal_contact_support_web_companyName" type="text" value="" maxlength="200"> </div> </div> <div class="col-md-3 required marginB20"><label class="control-label">First name</label> <div class="form-group input-text-wrapper"><input class="field requiredField enablebSubmitBtn form-control" id="_com_lhcargo_eportal_contact_support_web_firstName" name="_com_lhcargo_eportal_contact_support_web_firstName" type="text" value="" maxlength="200"> </div> </div> <div class="col-md-3 required marginB20"><label class="control-label">Last name</label> <div class="form-group input-text-wrapper"><input class="field requiredField enablebSubmitBtn form-control" id="_com_lhcargo_eportal_contact_support_web_lastName" name="_com_lhcargo_eportal_contact_support_web_lastName" type="text" value="" maxlength="200"> </div> </div> </div> <div class="row loggedinDetails"> <div class="col-md-3 marginB20"><label class="control-label">Phone</label> <div class="form-group input-text-wrapper"><input class="field requiredField form-control" id="_com_lhcargo_eportal_contact_support_web_phone" name="_com_lhcargo_eportal_contact_support_web_phone" type="text" value="" maxlength="200"> </div> </div> <div class="col-md-3 required marginB20"><label class="control-label">Email</label> <div class="form-group input-text-wrapper"><input class="field requiredField enablebSubmitBtn form-control" id="_com_lhcargo_eportal_contact_support_web_email" name="_com_lhcargo_eportal_contact_support_web_email" type="text" value=""> </div> </div> <div class="col-md-3 required marginB20"><label class="control-label ">Country of origin</label> <div class="form-group input-select-wrapper"><select class="form-control form-control custom-select enablebSubmitBtn" id="_com_lhcargo_eportal_contact_support_web_country" name="_com_lhcargo_eportal_contact_support_web_country" title="Country"> <option value=""></option> <option class="" value="Albania"> Albania</option> <option class="" value="Algeria"> Algeria</option> <option class="" value="Andorra"> Andorra</option> <option class="" value="Angola"> Angola</option> <option class="" value="Argentina"> Argentina</option> <option class="" value="Armenia"> Armenia</option> <option class="" value="Australia"> Australia</option> <option class="" value="Austria"> Austria</option> <option class="" value="Azerbaijan"> Azerbaijan</option> <option class="" value="Bahrain"> Bahrain</option> <option class="" value="Bangladesh"> Bangladesh</option> <option class="" value="Barbados"> Barbados</option> <option class="" value="Belarus"> Belarus</option> <option class="" value="Belgium"> Belgium</option> <option class="" value="Belize"> Belize</option> <option class="" value="Benin"> Benin</option> <option class="" value="Bolivia"> Bolivia</option> <option class="" value="Bosnia Herzegovina"> Bosnia Herzegovina</option> <option class="" value="Bosnia and Herzegovina"> Bosnia and Herzegovina</option> <option class="" value="Botswana"> Botswana</option> <option class="" value="Brazil"> Brazil</option> <option class="" value="Bulgaria"> Bulgaria</option> <option class="" value="Burkina Faso"> Burkina Faso</option> <option class="" value="Cameroon"> Cameroon</option> <option class="" value="Canada"> Canada</option> <option class="" value="Chile"> Chile</option> <option class="" value="China"> China</option> <option class="" value="Colombia"> Colombia</option> <option class="" value="Congo Brazzaville"> Congo Brazzaville</option> <option class="" value="Costa Rica"> Costa Rica</option> <option class="" value="Cote D' Ivoire"> Cote D' Ivoire</option> <option class="" value="Croatia"> Croatia</option> <option class="" value="Cuba"> Cuba</option> <option class="" value="Curacao [Netherlands An.]"> Curacao [Netherlands An.]</option> <option class="" value="Cyprus"> Cyprus</option> <option class="" value="Czech Republic"> Czech Republic</option> <option class="" value="DR Congo"> DR Congo</option> <option class="" value="Denmark"> Denmark</option> <option class="" value="Dominican Republic"> Dominican Republic</option> <option class="" value="Ecuador"> Ecuador</option> <option class="" value="Egypt"> Egypt</option> <option class="" value="El Salvador"> El Salvador</option> <option class="" value="Equatorial Guinea"> Equatorial Guinea</option> <option class="" value="Eritrea"> Eritrea</option> <option class="" value="Estonia"> Estonia</option> <option class="" value="Ethiopia"> Ethiopia</option> <option class="" value="Faroe Islands"> Faroe Islands</option> <option class="" value="Fiji"> Fiji</option> <option class="" value="Finland"> Finland</option> <option class="" value="France"> France</option> <option class="" value="Gambia"> Gambia</option> <option class="" value="Georgia"> Georgia</option> <option class="" value="Germany"> Germany</option> <option class="" value="Ghana"> Ghana</option> <option class="" value="Greater China"> Greater China</option> <option class="" value="Greece"> Greece</option> <option class="" value="Guatemala"> Guatemala</option> <option class="" value="Guinea"> Guinea</option> <option class="" value="Guyana"> Guyana</option> <option class="" value="Honduras"> Honduras</option> <option class="" value="Hungary"> Hungary</option> <option class="" value="Iceland"> Iceland</option> <option class="" value="India"> India</option> <option class="" value="Indonesia"> Indonesia</option> <option class="" value="Iran"> Iran</option> <option class="" value="Ireland"> Ireland</option> <option class="" value="Israel"> Israel</option> <option class="" value="Italy"> Italy</option> <option class="" value="Ivory Coast"> Ivory Coast</option> <option class="" value="Jamaica"> Jamaica</option> <option class="" value="Japan"> Japan</option> <option class="" value="Jersey"> Jersey</option> <option class="" value="Jordan"> Jordan</option> <option class="" value="Kazakhstan"> Kazakhstan</option> <option class="" value="Kenya"> Kenya</option> <option class="" value="Kosovo"> Kosovo</option> <option class="" value="Kuwait"> Kuwait</option> <option class="" value="Kyrgyzstan"> Kyrgyzstan</option> <option class="" value="Latvia"> Latvia</option> <option class="" value="Lebanon"> Lebanon</option> <option class="" value="Liberia"> Liberia</option> <option class="" value="Libya"> Libya</option> <option class="" value="Liechtenstein"> Liechtenstein</option> <option class="" value="Lithuania"> Lithuania</option> <option class="" value="Luxembourg"> Luxembourg</option> <option class="" value="Macedonia"> Macedonia</option> <option class="" value="Madagascar"> Madagascar</option> <option class="" value="Malaysia"> Malaysia</option> <option class="" value="Maldives"> Maldives</option> <option class="" value="Maledives"> Maledives</option> <option class="" value="Malta"> Malta</option> <option class="" value="Mauritius"> Mauritius</option> <option class="" value="Mexico"> Mexico</option> <option class="" value="Moldova"> Moldova</option> <option class="" value="Monaco"> Monaco</option> <option class="" value="Mongolia"> Mongolia</option> <option class="" value="Montenegro"> Montenegro</option> <option class="" value="Morocco"> Morocco</option> <option class="" value="Namibia"> Namibia</option> <option class="" value="Nepal"> Nepal</option> <option class="" value="Netherlands"> Netherlands</option> <option class="" value="New Zealand"> New Zealand</option> <option class="" value="Nicaragua"> Nicaragua</option> <option class="" value="Nigeria"> Nigeria</option> <option class="" value="North Macedonia"> North Macedonia</option> <option class="" value="Northern Ireland"> Northern Ireland</option> <option class="" value="Norway"> Norway</option> <option class="" value="Oman"> Oman</option> <option class="" value="Pakistan"> Pakistan</option> <option class="" value="Palestine"> Palestine</option> <option class="" value="Panama"> Panama</option> <option class="" value="Paraguay"> Paraguay</option> <option class="" value="Peru"> Peru</option> <option class="" value="Philippines"> Philippines</option> <option class="" value="Poland"> Poland</option> <option class="" value="Portugal"> Portugal</option> <option class="" value="Puerto Rico"> Puerto Rico</option> <option class="" value="Qatar"> Qatar</option> <option class="" value="Republic of Korea"> Republic of Korea</option> <option class="" value="Romania"> Romania</option> <option class="" value="Russia"> Russia</option> <option class="" value="Rwanda"> Rwanda</option> <option class="" value="Saint Kitts and Nevis"> Saint Kitts and Nevis</option> <option class="" value="Saudi Arabia"> Saudi Arabia</option> <option class="" value="Senegal"> Senegal</option> <option class="" value="Serbia"> Serbia</option> <option class="" value="Seychelles"> Seychelles</option> <option class="" value="Sierra Leone"> Sierra Leone</option> <option class="" value="Singapore"> Singapore</option> <option class="" value="Slovakia"> Slovakia</option> <option class="" value="Slovenia"> Slovenia</option> <option class="" value="South Africa"> South Africa</option> <option class="" value="South Korea"> South Korea</option> <option class="" value="Spain"> Spain</option> <option class="" value="Sri Lanka"> Sri Lanka</option> <option class="" value="Sudan"> Sudan</option> <option class="" value="Sweden"> Sweden</option> <option class="" value="Switzerland"> Switzerland</option> <option class="" value="Tanzania"> Tanzania</option> <option class="" value="Thailand"> Thailand</option> <option class="" value="Togo"> Togo</option> <option class="" value="Trinidad and Tobago"> Trinidad and Tobago</option> <option class="" value="Tunisia"> Tunisia</option> <option class="" value="Turkmenistan"> Turkmenistan</option> <option class="" value="Türkiye"> Türkiye</option> <option class="" value="USA"> USA</option> <option class="" value="Uganda"> Uganda</option> <option class="" value="Ukraine"> Ukraine</option> <option class="" value="United Arab Emirates"> United Arab Emirates</option> <option class="" value="United Kingdom"> United Kingdom</option> <option class="" value="United States"> United States</option> <option class="" value="Uruguay"> Uruguay</option> <option class="" value="Uzbekistan"> Uzbekistan</option> <option class="" value="Venezuela"> Venezuela</option> <option class="" value="Vietnam"> Vietnam</option> <option class="" value="Yemen"> Yemen</option> <option class="" value="Zambia"> Zambia</option> <option class="" value="Zimbabwe"> Zimbabwe</option> </select> </div> </div> </div> <div class="row"> <div class="col-md-3 reasonDiv required marginB20"><label class="control-label">Reason for contact</label> <div class="form-group input-select-wrapper"><select class="form-control form-control enablebSubmitBtn custom-select" id="_com_lhcargo_eportal_contact_support_web_reasons" name="_com_lhcargo_eportal_contact_support_web_reasons" title="Reasons"> <option value=""></option> <option value="Bookings & Shipments">Bookings & Shipments</option> <option value="General request">General request</option> <option value="Technical support">Technical support</option> </select> </div> </div> <div class="col-md-3 required subReasonDiv disabledField marginB20"><label class="control-label">Subreason</label> <div class="form-group input-select-wrapper"><select class="form-control form-control enablebSubmitBtn custom-select" id="_com_lhcargo_eportal_contact_support_web_subReason" name="_com_lhcargo_eportal_contact_support_web_subReason" title="sub-reason"> <option class="" value=""> </option> </select> </div> </div> <div class="col-md-3 marginB20 awbBlock"><label class="control-label">AWB number</label> <input class="field form-control" id="_com_lhcargo_eportal_contact_support_web_awbPrefix" name="_com_lhcargo_eportal_contact_support_web_awbPrefix" type="hidden" value="020"> <span class="inputvalue ellipsis awbPrefixField">020</span> <div class="form-group input-text-wrapper"><input class="field txtwidth128 awbNumberField form-control" id="_com_lhcargo_eportal_contact_support_web_awbNumber" name="_com_lhcargo_eportal_contact_support_web_awbNumber" type="text" value="" maxlength="9"> </div> </div> <div class="col-md-9 required hideIpAfter textArea marginB20"><label class="control-label">Specify your request (max. 1.500 characters)</label> <div class="form-group input-text-wrapper"><textarea class="field enablebSubmitBtn form-control" id="_com_lhcargo_eportal_contact_support_web_specifyReq" name="_com_lhcargo_eportal_contact_support_web_specifyReq" onblur="sanitizeData(this.value);" maxlength="1500" rows="1" oninput="autoGrowTextarea(this)"></textarea> </div> </div> </div> </div> <div class="fileUploadWrapper hideIpAfter"> <div class="form-group clearfix mr-0 row"> <div id="file-upload-div" class="fileUploadBox col-md-9"> <div class="docUploading"> <span class="webUploadLabel">Drag file(s) here or <a><span class="color-blue">browse for a file</span></a> to upload (Max. file upload 10 MB)</span> <span class="mobileUploadLabel">Drag file(s) here or <a><span class="color-blue">browse for a file</span></a> to upload (Max. file upload 10 MB)</span> <div class="form-group input-text-wrapper"><input class="field docUpload form-control" id="_com_lhcargo_eportal_contact_support_web_fileuploaded" name="_com_lhcargo_eportal_contact_support_web_fileuploaded" title="contactUpload" type="file" value="" onchange="checkExtension(this,allowedFileExt)"> </div> </div> <table width="100%" id="uploadGrid" name="uploadGrid" class="table hide"> <thead> 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id="_com_lhcargo_eportal_contact_support_web_submitButton" name="_com_lhcargo_eportal_contact_support_web_submitButton" onclick="validateAndSendReq(event);" type="button" title="Submit"> <span class="lfr-btn-label">Submit</span> </button> </div> </div> <div class="alert-notifications alert-notifications-fixed eportalNotification hide"></div> </form> </div> <div class="moduleContainer"> <div class="fullWidthFragmentContainer blueBg"> <div class="fullWidthFragmentInnerContainer"> <div class="fragmentWrapper"> <div class="lfr-layout-structure-item-row callToSupportSection"> <div class="row"> <div class="col-md-3 callImage"><img src="https://www.lufthansa-cargo.com/documents/20184/4c0a05e9-912e-eb94-b0f1-530a2bd0a04a"> </div> <div class="col-md-9"> <h2>Do you want to talk to your support team?</h2> <p>If you have any further questions, please call our technical support team.</p> <div class="loggedOutSection customInputClass"><button id="loginbutton" name="loginbutton" type="button" title="" class="btn-primary rBtnSubmit m-0 d-inline-flex">Login for further options</button> <span class="or">or</span> <button type="button" title="" class="btn btn-secondary blueBtn searchLocalContacts">Search for local contacts</button> </div> </div> </div> </div> </div> </div> </div> </div> <script type="text/javascript"> $(document).ready(function() { if (Liferay.ThemeDisplay.isSignedIn()) { $('.loggedinDetails').addClass("hide"); } }); function isLoggedin() { if (Liferay.ThemeDisplay.isSignedIn()) { return true; } else { return false; } } function populateSubreaon(subreason) { let str = subreason.replace(/\[|\]/g, ''); let subReasons = str.trim().split(","); $("#" + contactSupportNamespace + "subReason").find('option').not(':first').remove(); subReasons.forEach(function(subReason) { // Add the new options to the select box $("#" + contactSupportNamespace + "subReason").append('<option value="'+subReason.trim()+'">' + subReason + '</option>'); }); $("#" + contactSupportNamespace + 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$("#_com_lhcargo_eportal_contact_support_web_subReason option:not(:first)").remove(); resetDropDown("subReason"); $(".subReasonDiv").addClass('disabledField'); $(".docUploadClass.deleteRow.sort .removeicon").trigger("click"); $(".awbPrefixField").css('display','none'); $(".awbNumberField").removeClass("shortAwbNumberField"); refreshCaptcha(); } }, error: function(xhr, textStatus, error) { appendErrorMessage('error','Your request failed to complete'); } }); } function refreshCaptcha() { let getImageCaptchaURL = themeDisplay.getPathMain()+'/portal/captcha/get_image?portletId=com_lhcargo_eportal_contact_support_web'; let captchaURL = Liferay.Util.addParams( 't=' + Date.now(), getImageCaptchaURL ); let captcha = document.getElementById( '_com_lhcargo_eportal_contact_support_web_captcha' ); if (captcha) { captcha.setAttribute('src', captchaURL); } } function sendContactTabInfoData(contactTabInfo){ AUI().use('aui-base', 'aui-io-request', 'liferay-portlet-url', 'aui-node', 'aui-loading-mask-deprecated', 'io', function(A) { AUI().io.request('https://www.lufthansa-cargo.com/en/support-and-contact?p_p_id=com_lhcargo_eportal_contact_support_web&p_p_lifecycle=2&p_p_state=normal&p_p_mode=view&p_p_resource_id=logContactTabInfoData&p_p_cacheability=cacheLevelPage', { method: 'POST', dataType: 'json', data: { '_com_lhcargo_eportal_contact_support_web_contactTab': contactTabInfo }, on: { success: function() { } } }); }) } $("#" + contactSupportNamespace + "country").change(function(){ $("#" + contactSupportNamespace + "country").selectmenu("refresh"); }); $(".contactAccordion .panel").click(function(){ let contactTabInfo=$(this).find(".accordionTitle").text().trim(); sendContactTabInfoData(contactTabInfo); }); function sendContactTabValue(contactTabValue){ AUI().use('aui-base', 'aui-io-request', 'liferay-portlet-url', 'aui-node', 'aui-loading-mask-deprecated', 'io', function(A) { 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role="contentinfo">  <div class="footer-bottom"> <div class="container"> <div class="row"> <div class="col-md-10"> <ul> <li><a href="/footer/bottomnav/imprint">Imprint</a></li> <li><a href="/footer/bottomnav/privacy">Privacy</a></li> <li><a href="/footer/bottomnav/terms-of-use">Terms of Use</a></li> <li><a href="/meta/meta/company/general-terms">General Terms</a></li> <li><a href="javascript:void(0);" onclick="openCookieSetting();">Cookie Settings</a></li> </ul> </div> <div class="col-md-2"><a class="cargoIQ" href="https://www.cargoiq.org" rel="noopener noreferrer" style="display: inline;" target="_blank"><picture data-fileentryid="4510435"><source media="(max-width:128px)" srcset="/o/adaptive-media/image/4510435/Thumbnail-128x128/footerpartnericon.png?t=1687025400046" /><source media="(max-width:132px) and (min-width:128px)" srcset="/o/adaptive-media/image/4510435/Preview-1000x0/footerpartnericon.png?t=1687025400046" /><img alt="" 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target="_blank"> </a></li> </ul> </div> </div> </div> <style type="text/css">*.eportal *#footer *.footer-bottom { background-color: rgb(245,245,245); padding: 33.0px 0; } *.eportal *#footer *.footer-bottom ul li a { font-size: 16.0px !important; color: rgb(5,22,77) !important; } *.eportal *#footer *.footer-copyright { background-color: rgb(5,22,77); padding: 35.0px 0; width: 100.0%; } *.eportal *#footer *.footer-copyright span { color: rgb(255,255,255); font-size: 16.0px; padding-top: 6.0px; } *.eportal *#footer *.footer-copyright ul { list-style: none; margin: 0; } *.eportal *#footer *.footer-copyright ul *.headicon { } *.eportal *#footer *.footer-copyright ul li { display: inline; } *.eportal *#footer *.footer-copyright *.container { padding: 0; } *.eportal *#footer *.footer-copyright *.row { } *.eportal *#footer *.footer-bottom a.cargoIQ { float: right; margin: 0; } *.eportal *#footer *.footer-bottom { line-height: 33.0px !important; } *.eportal *#footer *.footer-bottom ul li { float: left; margin: 0 40.0px 0 0 !important; line-height: 34.0px !important; } *.eportal *#footer *.footer-social *.headicon { margin-left: 20.0px; } </style> <p> <style type="text/css">.topScroll{ opacity: 0; } </style> <script> // Top scroll button script $(document).ready(function(){ $("html").css('scroll-behavior', 'auto'); var webpage = $("body"); var webpage_height = webpage.height(); var trigger_height = webpage_height * 0.60; $(window).scroll(function(){ if ($(window).scrollTop() > (webpage_height-trigger_height)) { $(".topScroll").css("opacity","1"); } else{ $(".topScroll").css("opacity","0"); } }); var toTop = $('.scrollArrowBtn'); // logic toTop.on('click', function() { $('html, body').animate({ scrollTop: $('html, body').offset().top }, 1500, ); }); }); </script></p> <script> $(document).ready(function() { $("#spanishConsent").click(function(){ setCookie("spanishLangConstent", true, 365); $(".spanishPopupContent").addClass('hide'); $("#spanishLangModal").addClass('hide'); 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document.querySelector( '[data-analytics-asset-id="' + event.classPK + '"]' ); const dmNode = document.querySelector( '[data-analytics-file-entry-id="' + event.classPK + '"]' ); if (blogNode) { eventProperties.title = blogNode.dataset.analyticsAssetTitle; } else if (dmNode) { eventProperties.title = dmNode.dataset.analyticsFileEntryTitle; } Analytics.send('posted', 'Comment', eventProperties); } }; Liferay.on('messagePosted', onMessagePosted); })(); (function() {var $ = AUI.$;var _ = AUI._; var onShare = function (data) { if (window.Analytics) { Analytics.send('shared', 'SocialBookmarks', { className: data.className, classPK: data.classPK, type: data.type, url: data.url, }); } }; var onDestroyPortlet = function () { Liferay.detach('socialBookmarks:share', onShare); Liferay.detach('destroyPortlet', onDestroyPortlet); }; Liferay.on('socialBookmarks:share', onShare); Liferay.on('destroyPortlet', onDestroyPortlet); })(); if('false' && ("" === "true")) { var popUpWindow; var userId = '20161'; var surveyDbId = ""; var userLastLoginTime = '1472737411000'; var urlWithExternalIdAndCDB = ""; var actionTakenByUser = "no"; var selectedExternalId = ""; var userLanguage = ""; function openSurveyFirstPopup(popUpTitle) { AUI().use('aui-base', 'aui-io-plugin-deprecated', 'liferay-util-window', function(A) { var surveyFirstPopupContent = $('#surveyFirstPopupContent').html(); saveDataThroughAjax('displayed'); popUpWindow=Liferay.Util.Window.getWindow( { dialog: { cssClass: 'surveyFirstPopupCss', destroyOnClose: true, destroyOnHide: true, modal: false, resizable: false, height: 350, width: 500, bodyContent: '<div id="surveyFirstPopupDiv"></div>' }, title: popUpTitle } ).plug( A.Plugin.IO, { autoLoad: false }).render(); popUpWindow.show(); A.one('#surveyFirstPopupDiv').html(surveyFirstPopupContent); }); } function saveDataThroughAjax(action) { var urlString = 'https://www.lufthansa-cargo.com' + '/c/portal/survey_popup'; urlString = urlString + '?actionPerformed=' + action; urlString = urlString + '&userId=' + userId; urlString = urlString + '&surveyDbId=' + surveyDbId; urlString = urlString + '&userLastLoginTime=' + userLastLoginTime; urlString = urlString + '&selectedExternalId=' + selectedExternalId; urlString = urlString + '&userLanguage=' + userLanguage; AUI().io.request(urlString, { method: 'POST', dataType: 'json', cache: false, on: { success: function() { } } }); } function actionPerformed(action) { actionTakenByUser = action; var urlString = 'https://www.lufthansa-cargo.com' + '/c/portal/survey_popup'; urlString = urlString + '?actionPerformed=' + action; urlString = urlString + '&userId=' + userId; urlString = urlString + '&surveyDbId=' + surveyDbId; urlString = urlString + '&userLastLoginTime=' + userLastLoginTime; urlString = urlString + '&selectedExternalId=' + selectedExternalId; urlString = urlString + '&userLanguage=' + userLanguage; popUpWindow.destroy(); openSurveyPopup(urlString); $('#popUpDialog .close.close-content').on('click', function () { console.log('close clicked!!'); $('#popUpDialog.dialog-iframe-modal').removeClass('show'); }); } function openSurveyPopup(urlString) { AUI().use( 'aui-io', 'aui-dialog', function(A) { Liferay.Util.openWindow( { dialog: { destroyOnClose: true, destroyOnHide: true, cache: false, modal: true, height: 800, width: 1296, close: true }, title: surveyTitle, id:'popUpDialog', uri: urlString }); Liferay.provide( window, 'close', function(popupIdToClose) { var popupDialog = Liferay.Util.Window.getById(popupIdToClose); popupDialog.destroy(); }, ['aui-base','aui-dialog','aui-dialog-iframe','liferay-util-window'] ); }); } } AUI().ready('aui-dialog', function(A) { if( $('.close').length && A.DialogManager && A.DialogManager!=null && A.DialogManager!=undefined) { A.one('.close').on('click', function() { A.DialogManager.hideAll(); }); } }); if (window.svg4everybody && Liferay.Data.ICONS_INLINE_SVG) { svg4everybody( { polyfill: true, validate: function (src, svg, use) { return !src || !src.startsWith('#'); } } ); } Liferay.Portlet.register('com_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet_INSTANCE_zuhn'); Liferay.Portlet.onLoad( { canEditTitle: false, columnPos: 0, isStatic: 'end', namespacedId: 'p_p_id_com_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet_INSTANCE_zuhn_', portletId: 'com_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet_INSTANCE_zuhn', refreshURL: '\x2fen\x2fc\x2fportal\x2frender_portlet\x3fp_l_id\x3d31556357\x26p_p_id\x3dcom_liferay_site_navigation_breadcrumb_web_portlet_SiteNavigationBreadcrumbPortlet_INSTANCE_zuhn\x26p_p_lifecycle\x3d0\x26p_t_lifecycle\x3d0\x26p_p_state\x3dnormal\x26p_p_mode\x3dview\x26p_p_col_id\x3dnull\x26p_p_col_pos\x3dnull\x26p_p_col_count\x3dnull\x26p_p_static\x3d1\x26p_p_isolated\x3d1\x26currentURL\x3d\x252Fen\x252Fsupport-and-contact', refreshURLData: {} } ); Liferay.Portlet.register('com_liferay_login_web_portlet_LoginPortlet'); Liferay.Portlet.onLoad( { canEditTitle: false, columnPos: 0, isStatic: 'end', namespacedId: 'p_p_id_com_liferay_login_web_portlet_LoginPortlet_', portletId: 'com_liferay_login_web_portlet_LoginPortlet', refreshURL: '\x2fen\x2fc\x2fportal\x2frender_portlet\x3fp_l_id\x3d31556357\x26p_p_id\x3dcom_liferay_login_web_portlet_LoginPortlet\x26p_p_lifecycle\x3d0\x26p_t_lifecycle\x3d0\x26p_p_state\x3dnormal\x26p_p_mode\x3dview\x26p_p_col_id\x3dnull\x26p_p_col_pos\x3dnull\x26p_p_col_count\x3dnull\x26p_p_static\x3d1\x26p_p_isolated\x3d1\x26currentURL\x3d\x252Fen\x252Fsupport-and-contact\x26settingsScope\x3dportletInstance', refreshURLData: {"_com_liferay_login_web_portlet_LoginPortlet_mvcRenderCommandName":["\/login\/login"],"_com_liferay_login_web_portlet_LoginPortlet_":[""]} } ); var hasEventAttached = false; function attachEvent() { var refreshCaptcha = document.getElementById( '_com_lhcargo_eportal_contact_support_web_refreshCaptcha' ); if (refreshCaptcha && !hasEventAttached) { hasEventAttached = true; refreshCaptcha.addEventListener('click', () => { var url = Liferay.Util.addParams( 't=' + Date.now(), '\x2fen\x2fc\x2fportal\x2fcaptcha\x2fget_image\x3fportletId\x3dcom_lhcargo_eportal_contact_support_web' ); var captcha = document.getElementById( '_com_lhcargo_eportal_contact_support_web_captcha' ); if (captcha) { captcha.setAttribute('src', url); } }); } } attachEvent(); Liferay.on('_com_lhcargo_eportal_contact_support_web_simplecaptcha_attachEvent', attachEvent); Liferay.Portlet.register('com_lhcargo_eportal_contact_support_web'); Liferay.Portlet.onLoad( { canEditTitle: false, columnPos: 0, isStatic: 'end', namespacedId: 'p_p_id_com_lhcargo_eportal_contact_support_web_', portletId: 'com_lhcargo_eportal_contact_support_web', refreshURL: '\x2fen\x2fc\x2fportal\x2frender_portlet\x3fp_l_id\x3d31556357\x26p_p_id\x3dcom_lhcargo_eportal_contact_support_web\x26p_p_lifecycle\x3d0\x26p_t_lifecycle\x3d0\x26p_p_state\x3dnormal\x26p_p_mode\x3dview\x26p_p_col_id\x3dnull\x26p_p_col_pos\x3dnull\x26p_p_col_count\x3dnull\x26p_p_static\x3d1\x26p_p_isolated\x3d1\x26currentURL\x3d\x252Fen\x252Fsupport-and-contact', refreshURLData: {} } ); Liferay.Portlet.register('com_liferay_site_navigation_language_web_portlet_SiteNavigationLanguagePortlet'); Liferay.Portlet.onLoad( { canEditTitle: false, columnPos: 0, isStatic: 'end', namespacedId: 'p_p_id_com_liferay_site_navigation_language_web_portlet_SiteNavigationLanguagePortlet_', portletId: 'com_liferay_site_navigation_language_web_portlet_SiteNavigationLanguagePortlet', refreshURL: '\x2fen\x2fc\x2fportal\x2frender_portlet\x3fp_l_id\x3d31556357\x26p_p_id\x3dcom_liferay_site_navigation_language_web_portlet_SiteNavigationLanguagePortlet\x26p_p_lifecycle\x3d0\x26p_t_lifecycle\x3d0\x26p_p_state\x3dnormal\x26p_p_mode\x3dview\x26p_p_col_id\x3dnull\x26p_p_col_pos\x3dnull\x26p_p_col_count\x3dnull\x26p_p_static\x3d1\x26p_p_isolated\x3d1\x26currentURL\x3d\x252Fen\x252Fsupport-and-contact', refreshURLData: {} } ); Liferay.Portlet.register('com_liferay_site_navigation_language_web_portlet_SiteNavigationLanguagePortlet'); Liferay.Portlet.onLoad( { canEditTitle: false, columnPos: 0, isStatic: 'end', namespacedId: 'p_p_id_com_liferay_site_navigation_language_web_portlet_SiteNavigationLanguagePortlet_', portletId: 'com_liferay_site_navigation_language_web_portlet_SiteNavigationLanguagePortlet', refreshURL: '\x2fen\x2fc\x2fportal\x2frender_portlet\x3fp_l_id\x3d31556357\x26p_p_id\x3dcom_liferay_site_navigation_language_web_portlet_SiteNavigationLanguagePortlet\x26p_p_lifecycle\x3d0\x26p_t_lifecycle\x3d0\x26p_p_state\x3dnormal\x26p_p_mode\x3dview\x26p_p_col_id\x3dnull\x26p_p_col_pos\x3dnull\x26p_p_col_count\x3dnull\x26p_p_static\x3d1\x26p_p_isolated\x3d1\x26currentURL\x3d\x252Fen\x252Fsupport-and-contact', refreshURLData: {} } ); $(function() { var stationNamespace = '_com_lhcargo_eportal_contact_support_station_search_'; var requestUrl = 'https://www.lufthansa-cargo.com/en/support-and-contact?p_p_id=com_lhcargo_eportal_contact_support_station_search&p_p_lifecycle=2&p_p_state=normal&p_p_mode=view&p_p_resource_id=getStation&p_p_cacheability=cacheLevelPage'; var elementId = stationNamespace + "station"; AUI().use('aui-base', 'io', 'aui-io-request','eportal-station-selection', function(A){ A.io.request(requestUrl, { method: 'POST', dataType: 'json', on: { success: function() { var listArprt = this.get("responseData"); setupAutocomplete(listArprt, elementId, function (event, ui) { if (!ui.item) { this.focus(); this.value = ''; this.blur(); $( "#_com_lhcargo_eportal_contact_support_station_search_station" ).addClass('errorBorder'); $(".search-input .input-group-addon").removeClass("clearSearch"); $(".stationSearch .btn-primary").addClass("btnDisabled"); if($(".eportal .contactDetailsWorldwide .portlet-body div").length){ $(".eportal .contactDetailsWorldwide").stop().animate({ height: "toggle", opacity: "toggle" }, "slow"); $(".eportal .contactDetailsWorldwide .portlet-body").remove(); } }else{ $( "#_com_lhcargo_eportal_contact_support_station_search_station" ).removeClass('errorBorder'); $(".stationSearch .btn-primary").removeClass("btnDisabled"); $(".search-input .input-group-addon").addClass("clearSearch"); } }, function (event, ui) { if (ui.item.label !== "") { let inputCode = ui.item.label; let parts = inputCode.split(/ *$|$/).filter(Boolean); let stationCode = parts[parts.length - 1].trim().toUpperCase(); let stationName = parts.slice(0, -1).join(' (').trim(); const hasAdditionalParentheses = inputCode.split('(').length - 1 > 1; if (hasAdditionalParentheses) { stationName += ')'; } stationName = stationName.toLowerCase().replace(/\b\w/g, function(char) { return char.toUpperCase(); }); let newInputCode = stationCode + ' (' + stationName + ')'; ui.item.value = newInputCode; // Set the capitalized value to the input } } ); } } }); }); }); Liferay.Portlet.register('com_lhcargo_eportal_contact_support_station_search'); Liferay.Portlet.onLoad( { canEditTitle: false, columnPos: 0, isStatic: 'end', namespacedId: 'p_p_id_com_lhcargo_eportal_contact_support_station_search_', portletId: 'com_lhcargo_eportal_contact_support_station_search', refreshURL: '\x2fen\x2fc\x2fportal\x2frender_portlet\x3fp_l_id\x3d31556357\x26p_p_id\x3dcom_lhcargo_eportal_contact_support_station_search\x26p_p_lifecycle\x3d0\x26p_t_lifecycle\x3d0\x26p_p_state\x3dnormal\x26p_p_mode\x3dview\x26p_p_col_id\x3dnull\x26p_p_col_pos\x3dnull\x26p_p_col_count\x3dnull\x26p_p_static\x3d1\x26p_p_isolated\x3d1\x26currentURL\x3d\x252Fen\x252Fsupport-and-contact', refreshURLData: {} } ); Liferay.Portlet.register('com_lhcargo_eportal_station_map'); Liferay.Portlet.onLoad( { canEditTitle: false, columnPos: 0, isStatic: 'end', namespacedId: 'p_p_id_com_lhcargo_eportal_station_map_', portletId: 'com_lhcargo_eportal_station_map', refreshURL: '\x2fen\x2fc\x2fportal\x2frender_portlet\x3fp_l_id\x3d31556357\x26p_p_id\x3dcom_lhcargo_eportal_station_map\x26p_p_lifecycle\x3d0\x26p_t_lifecycle\x3d0\x26p_p_state\x3dnormal\x26p_p_mode\x3dview\x26p_p_col_id\x3dnull\x26p_p_col_pos\x3dnull\x26p_p_col_count\x3dnull\x26p_p_static\x3d1\x26p_p_isolated\x3d1\x26currentURL\x3d\x252Fen\x252Fsupport-and-contact', refreshURLData: {} } ); Liferay.Portlet.register('com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch'); Liferay.Portlet.onLoad( { canEditTitle: false, columnPos: 0, isStatic: 'end', namespacedId: 'p_p_id_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_', portletId: 'com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch', refreshURL: '\x2fen\x2fc\x2fportal\x2frender_portlet\x3fp_l_id\x3d31556357\x26p_p_id\x3dcom_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch\x26p_p_lifecycle\x3d0\x26p_t_lifecycle\x3d0\x26p_p_state\x3dnormal\x26p_p_mode\x3dview\x26p_p_col_id\x3dnull\x26p_p_col_pos\x3dnull\x26p_p_col_count\x3dnull\x26p_p_static\x3d1\x26p_p_isolated\x3d1\x26currentURL\x3d\x252Fen\x252Fsupport-and-contact', refreshURLData: {} } ); Liferay.Portlet.register('com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch'); Liferay.Portlet.onLoad( { canEditTitle: false, columnPos: 0, isStatic: 'end', namespacedId: 'p_p_id_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_', portletId: 'com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch', refreshURL: '\x2fen\x2fc\x2fportal\x2frender_portlet\x3fp_l_id\x3d31556357\x26p_p_id\x3dcom_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch\x26p_p_lifecycle\x3d0\x26p_t_lifecycle\x3d0\x26p_p_state\x3dnormal\x26p_p_mode\x3dview\x26p_p_col_id\x3dnull\x26p_p_col_pos\x3dnull\x26p_p_col_count\x3dnull\x26p_p_static\x3d1\x26p_p_isolated\x3d1\x26currentURL\x3d\x252Fen\x252Fsupport-and-contact', refreshURLData: {} } ); Liferay.Portlet.register('com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch'); Liferay.Portlet.onLoad( { canEditTitle: false, columnPos: 0, isStatic: 'end', namespacedId: 'p_p_id_com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch_', portletId: 'com_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch', refreshURL: '\x2fen\x2fc\x2fportal\x2frender_portlet\x3fp_l_id\x3d31556357\x26p_p_id\x3dcom_liferay_portal_search_web_search_bar_portlet_SearchBarPortlet_INSTANCE_templateSearch\x26p_p_lifecycle\x3d0\x26p_t_lifecycle\x3d0\x26p_p_state\x3dnormal\x26p_p_mode\x3dview\x26p_p_col_id\x3dnull\x26p_p_col_pos\x3dnull\x26p_p_col_count\x3dnull\x26p_p_static\x3d1\x26p_p_isolated\x3d1\x26currentURL\x3d\x252Fen\x252Fsupport-and-contact', refreshURLData: {} } ); Liferay.Portlet.register('com_lhcargo_eportal_station_contact_detail'); Liferay.Portlet.onLoad( { canEditTitle: false, columnPos: 0, isStatic: 'end', namespacedId: 'p_p_id_com_lhcargo_eportal_station_contact_detail_', portletId: 'com_lhcargo_eportal_station_contact_detail', refreshURL: '\x2fen\x2fc\x2fportal\x2frender_portlet\x3fp_l_id\x3d31556357\x26p_p_id\x3dcom_lhcargo_eportal_station_contact_detail\x26p_p_lifecycle\x3d0\x26p_t_lifecycle\x3d0\x26p_p_state\x3dnormal\x26p_p_mode\x3dview\x26p_p_col_id\x3dnull\x26p_p_col_pos\x3dnull\x26p_p_col_count\x3dnull\x26p_p_static\x3d1\x26p_p_isolated\x3d1\x26currentURL\x3d\x252Fen\x252Fsupport-and-contact', refreshURLData: {} } ); Liferay.Portlet.register('com_lhcargo_eportal_information_alert'); Liferay.Portlet.onLoad( { canEditTitle: false, columnPos: 0, isStatic: 'end', namespacedId: 'p_p_id_com_lhcargo_eportal_information_alert_', portletId: 'com_lhcargo_eportal_information_alert', refreshURL: '\x2fen\x2fc\x2fportal\x2frender_portlet\x3fp_l_id\x3d31556357\x26p_p_id\x3dcom_lhcargo_eportal_information_alert\x26p_p_lifecycle\x3d0\x26p_t_lifecycle\x3d0\x26p_p_state\x3dnormal\x26p_p_mode\x3dview\x26p_p_col_id\x3dnull\x26p_p_col_pos\x3dnull\x26p_p_col_count\x3dnull\x26p_p_static\x3d1\x26p_p_isolated\x3d1\x26currentURL\x3d\x252Fen\x252Fsupport-and-contact', refreshURLData: {} } ); </script><script> Liferay.Loader.require( 'layout-taglib@16.1.4/render_layout_structure/js/InfoItemActionHandler', 'frontend-js-web/index', function(InfoItemActionHandler, frontendJsWeb) { try { AUI().use( 'liferay-menu', 'liferay-form', function(A) { (function() { Liferay.component('infoItemActionComponent', new InfoItemActionHandler.default({"executeInfoItemActionURL":"https:\/\/www.lufthansa-cargo.com\/en\/c\/portal\/execute_info_item_action?p_l_mode=view&plid=31556357","namespace":"","spritemap":"https:\/\/www.lufthansa-cargo.com\/o\/eportal-theme\/images\/clay\/icons.svg"}), { destroyOnNavigate: true, portletId: ''}); })(); (function() { var $ = AUI.$;var _ = AUI._; var {delegate} = frontendJsWeb; delegate( document, 'focusin', '.portlet', function(event) { event.delegateTarget.closest('.portlet').classList.add('open'); } ); delegate( document, 'focusout', '.portlet', function(event) { event.delegateTarget.closest('.portlet').classList.remove('open'); } ); })(); (function() { var $ = AUI.$;var _ = AUI._; new Liferay.Menu(); var liferayNotices = Liferay.Data.notices; for (var i = 0; i < liferayNotices.length; i++) { Liferay.Util.openToast(liferayNotices[i]); } })(); (function() { var $ = AUI.$;var _ = AUI._; var {openToast} = frontendJsWeb; AUI().use( 'liferay-session', function() { Liferay.Session = new Liferay.SessionBase( { autoExtend: true, redirectOnExpire: true, redirectUrl: '\x2fhome\x3fmenu\x3d1', sessionLength: 900, sessionTimeoutOffset: 60, warningLength: 0 } ); } ); })(); (function() { var $ = AUI.$;var _ = AUI._; Liferay.Form.register( { id: '_com_lhcargo_eportal_contact_support_web_contactSupportForm' , fieldRules: [ { body: '', custom: false, errorMessage: '\u0050\u006c\u0065\u0061\u0073\u0065\u0020\u0065\u006e\u0074\u0065\u0072\u0020\u0073\u0075\u0062\u002d\u0072\u0065\u0061\u0073\u006f\u006e', fieldName: '_com_lhcargo_eportal_contact_support_web_subReason', validatorName: 'required' } , { body: '', custom: false, errorMessage: '\u0050\u006c\u0065\u0061\u0073\u0065\u0020\u0065\u006e\u0074\u0065\u0072\u0020\u0066\u0069\u0072\u0073\u0074\u0020\u006e\u0061\u006d\u0065', fieldName: '_com_lhcargo_eportal_contact_support_web_firstName', validatorName: 'required' } , { body: '', custom: false, errorMessage: '\u0050\u006c\u0065\u0061\u0073\u0065\u0020\u0065\u006e\u0074\u0065\u0072\u0020\u006c\u0061\u0073\u0074\u0020\u006e\u0061\u006d\u0065', fieldName: '_com_lhcargo_eportal_contact_support_web_lastName', validatorName: 'required' } , { body: function(){ return !isLoggedin(); }, custom: false, errorMessage: '\u0050\u006c\u0065\u0061\u0073\u0065\u0020\u0065\u006e\u0074\u0065\u0072\u0020\u0063\u006f\u0075\u006e\u0074\u0072\u0079', fieldName: '_com_lhcargo_eportal_contact_support_web_country', validatorName: 'required' } , { body: '', custom: false, errorMessage: '\u0050\u006c\u0065\u0061\u0073\u0065\u0020\u0065\u006e\u0074\u0065\u0072\u0020\u0072\u0065\u0061\u0073\u006f\u006e', fieldName: '_com_lhcargo_eportal_contact_support_web_reasons', validatorName: 'required' } , { body: function(val) { var result = false; if (val.length > 0) { var charRegExp = /^[0-9 +-/()]*$/; if (val.search(charRegExp) == 0) { result = true; } } else { result = false; } return result; }, custom: true, errorMessage: '\u0050\u006c\u0065\u0061\u0073\u0065\u0020\u0075\u0073\u0065\u0020\u0074\u0068\u0069\u0073\u0020\u0066\u006f\u0072\u006d\u0061\u0074\u0020\u0074\u006f\u0020\u0065\u006e\u0074\u0065\u0072\u0020\u0079\u006f\u0075\u0072\u0020\u0070\u0068\u006f\u006e\u0065\u0020\u006e\u0075\u006d\u0062\u0065\u0072\u003a\u0020\u002b\u0020\u0034\u0039\u0020\u0028\u0030\u0029\u0037\u0039\u0020\u0037\u0034\u0036\u0020\u0030\u0030\u0030', fieldName: '_com_lhcargo_eportal_contact_support_web_phone', validatorName: 'phone_custom' } , { body: '', custom: false, errorMessage: '\u0050\u006c\u0065\u0061\u0073\u0065\u0020\u0065\u006e\u0074\u0065\u0072\u0020\u0063\u006f\u006d\u0070\u0061\u006e\u0079\u0020\u006e\u0061\u006d\u0065', fieldName: '_com_lhcargo_eportal_contact_support_web_companyName', validatorName: 'required' } , { body: '', custom: false, errorMessage: '\u0050\u006c\u0065\u0061\u0073\u0065\u0020\u0065\u006e\u0074\u0065\u0072\u0020\u0079\u006f\u0075\u0072\u0020\u0072\u0065\u0071\u0075\u0065\u0073\u0074\u0020\u0077\u0069\u0074\u0068\u0020\u0075\u0070\u0020\u0074\u006f\u0020\u0031\u0035\u0030\u0030\u0020\u0063\u0068\u0061\u0072\u0061\u0063\u0074\u0065\u0072\u0073', fieldName: '_com_lhcargo_eportal_contact_support_web_specifyReq', validatorName: 'required' } , { body: '', custom: false, errorMessage: '\u0050\u006c\u0065\u0061\u0073\u0065\u0020\u0065\u006e\u0074\u0065\u0072\u0020\u0061\u0020\u0076\u0061\u006c\u0069\u0064\u0020\u0065\u006d\u0061\u0069\u006c\u0020\u0061\u0064\u0064\u0072\u0065\u0073\u0073', fieldName: '_com_lhcargo_eportal_contact_support_web_email', validatorName: 'required' } , { body: '', custom: false, errorMessage: '\u0050\u006c\u0065\u0061\u0073\u0065\u0020\u0065\u006e\u0074\u0065\u0072\u0020\u0061\u0020\u0076\u0061\u006c\u0069\u0064\u0020\u0065\u006d\u0061\u0069\u006c\u0020\u0061\u0064\u0064\u0072\u0065\u0073\u0073', fieldName: '_com_lhcargo_eportal_contact_support_web_email', validatorName: 'email' } , { body: function(val){ if(val!=""){ $('#_com_lhcargo_eportal_contact_support_web_awbNumber').removeClass('errorBorder'); if(/^\d{8}[X]$/.test(val)){ return true; } else{ var lastDig = val % 10; var mod7 = val.substring(0,7) % 7; if(/^\d{8}$/.test(val) && lastDig == mod7){ return true; } else{ return false; } } } }, custom: true, errorMessage: '\u0050\u006c\u0065\u0061\u0073\u0065\u0020\u0065\u006e\u0074\u0065\u0072\u0020\u0061\u0020\u0076\u0061\u006c\u0069\u0064\u0020\u0038\u0020\u0064\u0069\u0067\u0069\u0074\u0020\u0041\u0057\u0042\u0020\u006e\u0075\u006d\u0062\u0065\u0072', fieldName: '_com_lhcargo_eportal_contact_support_web_awbNumber', validatorName: 'awbNumber_custom' } ] , validateOnBlur: true } ); var onDestroyPortlet = function(event) { if (event.portletId === 'com_lhcargo_eportal_contact_support_web') { delete Liferay.Form._INSTANCES['_com_lhcargo_eportal_contact_support_web_contactSupportForm']; } }; Liferay.on('destroyPortlet', onDestroyPortlet); Liferay.fire( '_com_lhcargo_eportal_contact_support_web_formReady', { formName: '_com_lhcargo_eportal_contact_support_web_contactSupportForm' } ); })(); (function() { var $ = AUI.$;var _ = AUI._; Liferay.Form.register( { id: '_com_lhcargo_eportal_contact_support_web_contactSupportForm', fieldRules: [ { body: '', custom: false, errorMessage: 'Captcha verification is required', fieldName: '_com_lhcargo_eportal_contact_support_web_captchaText', validatorName: 'required' } ] } ); })(); (function() { var $ = AUI.$;var _ = AUI._; Liferay.Form.register( { id: '_com_lhcargo_eportal_contact_support_station_search_stationSearch' , fieldRules: [ { body: '', custom: false, errorMessage: '\u0050\u006c\u0065\u0061\u0073\u0065\u0020\u0065\u006e\u0074\u0065\u0072\u0020\u0061\u0020\u0076\u0061\u006c\u0069\u0064\u0020\u0073\u0074\u0061\u0074\u0069\u006f\u006e', fieldName: '_com_lhcargo_eportal_contact_support_station_search_station', validatorName: 'required' } ] , validateOnBlur: true } ); var onDestroyPortlet = function(event) { if (event.portletId === 'com_lhcargo_eportal_contact_support_station_search') { delete Liferay.Form._INSTANCES['_com_lhcargo_eportal_contact_support_station_search_stationSearch']; } }; Liferay.on('destroyPortlet', onDestroyPortlet); Liferay.fire( '_com_lhcargo_eportal_contact_support_station_search_formReady', { formName: '_com_lhcargo_eportal_contact_support_station_search_stationSearch' } ); })(); }); } catch (err) { console.error(err); } }); </script> <script src="https://www.lufthansa-cargo.com/o/eportal-theme/js/main.js?browserId=ie&minifierType=js&languageId=en_US&t=1732013366000" type="text/javascript"></script> <script> Liferay.Loader.require( 'frontend-js-tabs-support-web@2.0.15/index', function(TabsProvider) { try { (function() { TabsProvider.default() })(); } catch (err) { console.error(err); } }); </script><script> Liferay.Loader.require( 'frontend-js-collapse-support-web@2.0.18/index', function(CollapseProvider) { try { (function() { CollapseProvider.default() })(); } catch (err) { console.error(err); } }); </script><script> Liferay.Loader.require( 'frontend-js-dropdown-support-web@2.0.14/index', function(DropdownProvider) { try { (function() { DropdownProvider.default() })(); } catch (err) { console.error(err); } }); </script><script> Liferay.Loader.require( 'frontend-js-alert-support-web@2.0.13/index', function(AlertProvider) { try { (function() { AlertProvider.default() })(); } catch (err) { console.error(err); } }); </script><script type="text/javascript"> Liferay.CustomDialogs = {enabled: false}; </script><script> </script><script> Liferay.Loader.require( 'frontend-js-tooltip-support-web@4.0.23/index', function(TooltipSupport) { try { (function() { TooltipSupport.default() })(); } catch (err) { console.error(err); } }); </script> </body> <script> $ = jQuery.noConflict(); Portal = window.Portal || {}; var restrictedExtentions = 'ACTION,APK,BAT,BIN,CMD,COM,COMMAND,EXE,CPL,CSH,GADGET,INF1,INS,INX,IPA,ISU,JOB,JSE,KSH,LNK,MSC,MSI,MSP,MST,OSX,OUT,PAF,PIF,PRG,PS1,REG,RGS,RUN,SCR,SCT,SHB,SHS,U3P,VB,VBE,VBS,VBSCRIPT,WORKFLOW,WS,WSF,WSH'; var filterExtensions = restrictedExtentions.split(","); Portal.filterExtensions=filterExtensions; Object.preventExtensions( Portal ); Object.freeze( Portal ); </script> </html>

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