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TNW Conference 2024 - FAQs
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What you can expect from the online event is the same as you can expect from the in-person format: valuable keynote content, interactive sessions with audience engagement, and plenty of opportunities to connect and do business with people attending in-person and online." } }, { "@type": "Question", "name": "What can I expect from the in-person experience?", "acceptedAnswer": { "@type": "Answer", "text": "TNW Conference is known for its pioneering spirit. We’re blazing forward - with the highest health and safety measures in place - by returning to meeting in-person. It’s the same level of content and networking that you’ve come to expect from the TNW conference, in a scaled-down event, exclusively for 4500 attendees." } }, { "@type": "Question", "name": "I have a startup, do you have a special Program for my company?", "acceptedAnswer": { "@type": "Answer", "text": "Yes of course! Please check the TNW Startup Program to join us!" } }, { "@type": "Question", "name": "How can I become a sponsor and/or exhibit at TNW?", "acceptedAnswer": { "@type": "Answer", "text": "Thank you very much for your interest. Please check the partners page for more information, or simply reach out to our partnerships team at partnerships@thenextweb.com." } }, { "@type": "Question", "name": "How will I network with the hybrid event attendees?", "acceptedAnswer": { "@type": "Answer", "text": "We'll provide any attendee with a suite of tools that will allow you to connect with relevant attendees, in-person and online from all over the world. We'll use a combination of shared interest, as well as AI-powered matchmaking, in order for you to find the most relevant people and conduct meetings with them." } }, { "@type": "Question", "name": "What is the difference between a Business Pass and a Digital Only Business Pass?", "acceptedAnswer": { "@type": "Answer", "text": "A Business Pass gives you access to both the in-person and the online event. A Digital-Only ticket gives access to just the digital event (this includes all networking tools)." } }, { "@type": "Question", "name": "I've registered tickets to TNW Conference 2020 (in-person), is this ticket valid for the 2021 edition?", "acceptedAnswer": { "@type": "Answer", "text": "If you have purchased tickets to TNW Conference 2020, and you haven't requested a refund last year, you will receive a new ticket to TNW Conference 2021 (both the in-person and the online version). Before May 10th, you will receive an email to re-register for this hybrid edition (search for 'Action required: Your ticket to TNW Conference 2021' in your mailbox). In order to access the event, you’ll be asked to go through onboarding again. Please check your inbox to re-register, or contact us at conference@thenextweb.com if you need assistance. Note: complementary pass holders (friends, family, speakers) will get access to the Digital event only." } }, { "@type": "Question", "name": "Is there a refund policy?", "acceptedAnswer": { "@type": "Answer", "text": "There is a 14-day 'change of mind' policy that allows you to request a refund without having to pay any processing fees. If you are looking to cancel your order, please fill out this form within 14 days of purchase. After these 14 days, your tickets have become non-refundable. However, you are allowed to change the name on the ticket and you can therefore give your ticket to a colleague, client, or friend. Please make sure to read our terms of service beforehand." } }, { "@type": "Question", "name": "Can I transfer my ticket to another person?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, you are allowed to pass your ticket on to someone else. Tickets are transferable to another person for up to 24 hours before the event starts. If you are looking to give your ticket to someone else, please click on the order management link in the email containing your registration confirmation. Locate ‘your ticket to TNW Conference - registration completed' to change the name on the ticket." } }, { "@type": "Question", "name": "Can I buy a ticket now and choose the name of the person later?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, you can order a ticket now and re-assign it to the person attending at a later date. If you have purchased multiple tickets, you can assign them at any time through your ticket dashboard. You can access your dashboard by clicking on the order management link in the email containing your registration confirmation. Locate 'Your ticket to TNW Conference - registration completed' to change the name on the ticket." } }, { "@type": "Question", "name": "Can I order my ticket now and pay for it later?", "acceptedAnswer": { "@type": "Answer", "text": "Depending on the type of ticket, this is indeed an option. When prompted for payment, simply opt to 'pay later' (if available). You will be able to insert your billing details and create an invoice. After that, you'll have 14 days to transfer the funds via a bank transfer, or online using a credit/debit card, PayPal, or iDeal." } }, { "@type": "Question", "name": "What happens to my Business pass if the in-person event cannot take place after all?", "acceptedAnswer": { "@type": "Answer", "text": "In the unfortunate event that we're not allowed to get together in-person, we will cancel the in-person component of the conference. If this happens, TNW will automatically provide you a refund for the in-person part of the event. The ticket to the digital event will still be valid. Your Business Pass (or other pass that gives access to the in-person part of the event) contains access to in-person + the digital event. The value for the digital part of the Business Pass is fixed at €250. Your refund will be the difference between the price paid and €250. Please make sure to read our terms of service beforehand." } }, { "@type": "Question", "name": "Can you deduct the VAT since you are selling within the EU?", "acceptedAnswer": { "@type": "Answer", "text": "Article 53 & 54 of the VAT Directive include a specific guideline for (international) events, stating VAT must be charged in the country where the actual event takes place. Business to customers (B2C) services relating to cultural, artistic, sporting, scientific, educational, entertainment and similar activities will be taxed at the place where those activities actually take place [Article 54 of the VAT Directive]. Business to business (B2B) services in respect of admission to cultural, artistic, sporting, scientific, educational, entertainment and similar events will be taxed at the place where those events actually take place [Article 53 of the VATDirective]. Please refer to your tax advisors to check if/how this tax can be (partially) reclaimed." } }, { "@type": "Question", "name": "When is the latest I can purchase tickets online?", "acceptedAnswer": { "@type": "Answer", "text": "Ticket prices increase periodically, but will remain available until the start of the event." } }, { "@type": "Question", "name": "Which health measures will be in place during the in-person event?", "acceptedAnswer": { "@type": "Answer", "text": "TNW Conference 2021 will take place in September and October this year. The health and safety rules that will apply at that time are yet unknown. However, we're consulting local and national government to ensure that the in-person conference will have the highest health and safety measures in place. Be prepared to either be vaccinated or have proof of a negative Covid test, in order to join the event in-person. We'll inspect all documentation (including ID) at check-in. Depending on governmental guidelines and best practices, other measurements to ensure a safe environment might be taken, including and are not limited to: temperature sensors at the gate, face masks and general hygiene measures." } } ] } </script> <script> (function () { window.dataLayer = window.dataLayer || []; window.dataLayer.push(arguments); window.dataLayer.push({ event: 'defaultConsentSet', consentStatus: arguments[2], }); window.dispatchEvent(new CustomEvent('defaultConsentSet', { detail: { consent: arguments[2], }, })); }('consent', 'default', (function () { const defaults = { ad_storage: 'denied', analytics_storage: 'denied' }; let cookie = document.cookie.split('; ').find(function(row) { return row.startsWith('__tnw_cookieConsent='); }); if (typeof cookie === 'undefined') { return defaults; } cookie = cookie.slice(20); try { cookie = JSON.parse(decodeURIComponent(cookie)); } catch (e) { return defaults; } return cookie; }()))); 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>Tickets</a> <a class="c-button c-nav__cta min-w-6xl rounded-3 confcta-plain" href="https://thenextweb.com/conference/exhibitor-sponsor" data-event-category="CTA" data-event-action="Sponsor or Exhibit" data-event-label="https://thenextweb.com/conference/exhibitor-sponsor" data-event-non-interaction="false" >Sponsor or Exhibit</a> </div> </div> </nav> <a class="c-nav__yellow-bar" href="https://thenextweb.com/conference/startup-offerings" target="_blank" rel="noopener" id="cross-site-notification"> <div class="c-nav__message c-nav__message--global" data-event-category="Yellow bar" data-event-action="Yellow bar" data-event-label="Yellow bar - click" > <p><strong>CYBER <del>MONDAY</del> WEEK 🤑 Get 30% off your TNW for Startups or Scaleups packages when you use code CYBER30 only until December 4 →</strong></p> </div> </a> <div class="o-page" id="main"> <div class="o-page__main"> <header class="c-header trim-header header-white-bg"> <div class="o-wrapper"> <h1 class="c-header__heading c-header__heading--large">Frequently Asked Questions</h1> <span class="c-header__subheading">Got questions? We have the answers!</span> </div> </header> <section class="c-faqs"> <div id="react-faqs" data-faqs='{"tabs":[{"title":"General","questions":[{"question":"What is TNW Conference?","answer":"<p>TNW Conference is a 2-day technology event that brings together international tech executives, top tier investors, scale-ups and startups for business and knowledge sharing \u2014 in a festival setting, surrounded by some of the highest production values on the planet.<\/p>\n<p><br \/><\/p>\n<p>For more details, please check our <a href=\"https:\/\/thenextweb.com\/conference\/about\" target=\"_blank\" rel=\"noreferrer noopener\">About TNW Conference<\/a> page.<\/p>"},{"question":"Where will the conference take place, and how do I get there?","answer":"<p>We are excited to return to <a href=\"https:\/\/maps.app.goo.gl\/QWYqkzK4ks3d77436\">NDSM, Amsterdam<\/a> in 2025 as part of the celebration of Amsterdam 750.<\/p>\n<p><br \/><br \/><\/p>"},{"question":"When will TNW Conference take place?","answer":"<p>TNW Conference will take place on Thursday June 19 and Friday June 20, 2025.<\/p>"},{"question":"What can I expect from the conference?","answer":"<p>TNW Conference has all the benefits of a conference (business, networking, quality content), with the vibe of a festival (drinks, games, drinks, live music, and more).<\/p>\n<p><br \/><\/p>\n<p>This year, we'll welcome 10,000 attendees for face-to-face business - <strong>and will keep <\/strong><strong>the highest health and safety measures in place<\/strong>.<\/p>"},{"question":"Can I get in contact with a rep to sponsor and\/or exhibit at the conference?","answer":"<p>Thank you very much for your interest. Please check the <a href=\"https:\/\/thenextweb.com\/conference\/exhibitor-sponsor\" target=\"_blank\" rel=\"noreferrer noopener\">Partner<\/a> page for more information, or simply reach out to our partnerships team by filling out the form <a href=\"https:\/\/thenextweb.com\/conference\/enquire\">here<\/a>.<br \/><\/p>"}]},{"title":"Tickets","questions":[{"question":"What is your refund policy?","answer":"<p>There is a 14-day 'change of mind' policy that allows you to request a refund without having to pay any processing fees. If you are looking to cancel your order, please fill out <a href=\"https:\/\/share-eu1.hsforms.com\/1-XB9E_xfTtqwMN3Dj4rVag47gef\" target=\"_blank\" rel=\"noreferrer noopener\">this form<\/a> within 14 days of purchase.<\/p>\n<p><br \/><\/p>\n<p>After these 14 days, your tickets have become non-refundable. However, you are allowed to change the name on the ticket and you can therefore give your ticket to a colleague, client, or friend. Please make sure to read our <a href=\"https:\/\/thenextweb.com\/tnw-events-terms-and-conditions\" target=\"_blank\" rel=\"noreferrer noopener\">terms and conditions<\/a> beforehand.<br \/><br \/><\/p>"},{"question":"Can I get an invoice instead of a Pro forma?","answer":"<p>Once we have received your payment an invoice will be downloadable from your ticket page, however, we do not do payments via an invoice.<\/p>"},{"question":"Can you remove the VAT?","answer":"<p>Articles 53 & 54 of the VAT Directive include a specific guideline for (international) events, stating VAT must be charged in the country where the actual event takes place.<\/p>\n<p><br \/><\/p>\n<p>Business to customers (B2C) services relating to cultural, artistic, sporting, scientific, educational, entertainment, and similar activities will be taxed at the place where those activities actually take place [Article 54 of the VAT Directive].<\/p>\n<p><br \/><\/p>\n<p>Business to business (B2B) services in respect of admission to cultural, artistic, sporting, scientific, educational, entertainment, and similar events will be taxed at the place where those events actually take place [Article 53 of the VAT Directive].<\/p>\n<p><br \/><\/p>\n<p>Please refer to your tax advisors to check if\/how this tax can be (partially) reclaimed.<\/p>"},{"question":"Can I order a ticket now, and pay for it later?","answer":"<p dir=\"ltr\">Depending on the type of ticket, this is indeed an option.<br \/><\/p>When prompted for payment, simply opt to 'pay later' (if available). You will be able to insert your billing details and create a pro forma. After that, you'll have 30 days to transfer the funds via a bank transfer (please quote the pro forma number as reference), or online using a credit\/debit card, PayPal, or iDeal. A ticket and a vat invoice will be released once we've received a payment. If we don't receive a payment within 30 days your order will be cancelled.<p dir=\"ltr\"><br \/><\/p>"},{"question":"Can I order a ticket now, and choose the name of the person later?","answer":"<p>Yes, you can re-assign your ticket to another person at a later date. <\/p>\n<p><br \/><\/p>\n<p>If you have purchased multiple tickets, you can assign them at any time through your ticket dashboard. To do that, please <a href=\"https:\/\/earlybird.thenextweb.com\/login\">log in to your ticket dashboard<\/a>.<\/p>\n\n<p dir=\"ltr\"><br \/>Go to \"My ticket\" and click on \"Reassign\" to change the name on the ticket.<br \/><\/p>\n<figure><img src=\"https:\/\/s3.eu-west-1.amazonaws.com\/tnw.events\/hardfork-2018\/uploads\/companies\/reassign-ticket.png\" alt=\"Reassign ticket\" \/><\/figure>\n<p><br \/><\/p>"},{"question":"Can I transfer my ticket to someone else?","answer":"<p dir=\"ltr\">Yes, you are allowed to pass your ticket on to another person. Tickets are transferable to another person for up to 24 hours before the event starts.<\/p>\n<p><br \/><\/p>\n<p dir=\"ltr\">If you are looking to give your ticket to someone else, please <a href=\"https:\/\/earlybird.thenextweb.com\/login\">log in to your ticket dashboard<\/a>. <\/p>\n<p dir=\"ltr\"><br \/>Go to \"My ticket\" and click on \"Reassign\" to change the name on the ticket.<br \/><\/p><figure><img src=\"https:\/\/s3.eu-west-1.amazonaws.com\/tnw.events\/hardfork-2018\/uploads\/companies\/reassign-ticket.png\" alt=\"Reassign ticket in the the ticket dashboard\" \/><\/figure>"},{"question":"Can I get a ticket for just 1 day?","answer":"<p>It is not possible to get a ticket for just 1 day. Tickets can only be used by the ticket holder on both days of the event.<\/p>\n<p><br \/><\/p>\n<p>However, you can transfer your ticket before the event to someone else. Tickets are transferable to another person for up to 24 hours before the event starts.<br \/><\/p>"},{"question":"When is the latest I can purchase tickets online?","answer":"<p>Ticket prices increase periodically, but will remain available as long as the max capacity of 10,000 people hasn't been reached.<\/p>"},{"question":"What are the Terms & Conditions?","answer":"<p>You can find the Conference T&Cs <a href=\"https:\/\/thenextweb.com\/tnw-events-terms-and-conditions\">here<\/a>.<\/p>"}]},{"title":"Promos & offers","questions":[{"question":"What types of discounts do you offer?","answer":"<p>If you'd like to attend the conference with multiple people, we provide tiered ticket prices to <a href=\"https:\/\/thenextweb.com\/conference\/group-deals\" target=\"_blank\" rel=\"noreferrer noopener\">Groups<\/a> above 5. We also have discounted tickets for <a href=\"https:\/\/thenextweb.com\/conference\/women-in-tech\" target=\"_blank\" rel=\"noreferrer noopener\">Women in Tech<\/a> and people <a href=\"https:\/\/thenextweb.com\/conference\/under-30s\" target=\"_blank\" rel=\"noreferrer noopener\">Under 30<\/a>.<br \/><\/p>\n<p><br \/><\/p>\n<p>It is always worth checking the website and our social media accounts, as we're often running promos where you can grab yourself a steal.<\/p>\n<p><br \/><\/p>\n<p>We also send our promos and discount codes to our subscribers in our <a href=\"https:\/\/thenextweb.com\/conference\/newsletter\" target=\"_blank\" rel=\"noreferrer noopener\">Events newsletter<\/a>. Codes are valid for a limited time only, and can oftentimes only be used by individual customers, as explained in the T&Cs. We reserve the right to modify or cancel promos at any time.<\/p>"},{"question":"How do I use my promo code?","answer":"<p>Applying your discount code is easy!<\/p>\n<p><br \/><\/p>\n<p>Visit the ticket page, choose your type of pass, and click \"get tickets\". Next, you'll be taken to the Order Summary. Underneath your ticket order, you will see \"Enter promo code\". <\/p>\n<figure><img src=\"https:\/\/s3.eu-west-1.amazonaws.com\/tnw.events\/hardfork-2018\/uploads\/companies\/promo-code.png\" alt=\"\" \/><\/figure>\n<p><br \/><\/p>\n<p>Click the link to reveal a box where you can enter your promo code. Hit \"Apply\" to see how much you have saved!<\/p>\n<figure><img src=\"https:\/\/s3.eu-west-1.amazonaws.com\/tnw.events\/hardfork-2018\/uploads\/companies\/promo-code-2.png\" alt=\"\" \/><\/figure>\n<p>Since you made it this far, you can put this to the test and use code <strong>FOUNDIT20<\/strong> for 20% off your <a href=\"https:\/\/earlybird.thenextweb.com\/tnw2024\/business-pass\" target=\"_blank\" rel=\"noreferrer noopener\">Business pass!<\/a><\/p>"},{"question":"Can I get a reduced ticket price when I buy in bulk?","answer":"<p>We have tiered ticket prices for groups above 5 people. <\/p>\n<p><br \/><\/p>\n<p>Check out the ticket options on our <a href=\"https:\/\/thenextweb.com\/conference\/group-deals\">Groups<\/a> page, or reach out to our customer service team at conference@thenextweb.com to learn more.<\/p>"}]},{"title":"Hotels","questions":[{"question":"Where should I book a hotel during my stay in Amsterdam?","answer":"<p>If you're coming from out of town to attend TNW Conference 2025, you can book through of these <a href=\"https:\/\/thenextweb.com\/conference\/hotels\" target=\"_blank\" rel=\"noreferrer noopener\">hotels<\/a> and get a discount. <\/p>"}]}],"faqTitle":""}' class="o-wrapper" style="max-width: 56.25rem" > </div> </section> <div class="c-modal" id="modal-container"> <div class="modal-background"> <div class="modal" data-modal-step="1"> <button class="c-modal__hide js-modalHide" title="Hide (Esc)"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48"> <path fill="#f00" stroke="#000" stroke-width="2" stroke-miterlimit="10" d="M31 17L17 31M17 17l14 14"></path> </svg> </button> <article class="modal-article"> </article> </div> </div> </div> </div> </div> <footer class="c-footer"> <div class="o-wrapper"> <div class="o-grid o-grid--gap-l"> <div class="o-grid__col lg:o-grid__col--1/2"> <div class="c-footer__logoContact"> <div> <a class="c-footer__logo" data-event-category="Footer" data-event-action="TNW Logo" 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