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troubleshoot licensing</p> <p><a href="https://www.cisco.com/site/us/en/buy/licensing/index.html">Licensing Hub:</a> Suite of licensing tools and resources</p> <p><a href="https://search.cisco.com/search">Cisco.com Search:</a> Results from across Cisco</p> <p><a href="https://www.cisco.com/c/en/us/support/index.html">Cisco Support:</a> Technical support for all products</p> </li> </template> <template class="fw-c-search__typeahead-template --pagination-list"> <li aria-atomic="false" class="fw-c-search__typeahead-result --focus --pagination"></li> </template> <template class="fw-c-search__typeahead-template --pagination fw-c-build-pagination" is="muse-build-pagination" data-current-page="0" data-next-text="Next" data-pagination-id="fw-c-hero-search" data-previous-text="Previous" data-results-count-text="$RESULTSLENGTH$ Results" data-total-results=""></template></div> <div id="fw-c-hero-search__messages" class="fw-c-search__messages"> <div class="fw-c-search__message --screenreader-text" aria-live="polite" data-screenreader-instruction="Search or ask about licensing help" data-screenreader-after-result="Top Search Results"></div></div> </div> </section> </div> <div class="fw-c-dialog__controls"> <button class="fw-c-dialog__control --back fw-c-button"> <span class="fw-c-button__icon --chevron-left"></span> <span class="fw-c-button__text">Back</span> </button> <button class="fw-c-dialog__control --close fw-c-button --no-gap" aria-label="Close"> <span class="fw-c-button__icon"><svg xmlns:xlink="http://www.w3.org/1999/xlink" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36"><use href="#svg-x" stroke="#1b1c1d" stroke-width="2px"/></svg></span> <span class="fw-c-button__text"></span> </button> </div> </div> </div> </div> <div class="fw-c-teaser__image fw-l-grid__col --2"> <picture> <source data-breakpoint-name="mobile" alt="Licensing Support" srcset="/c/dam/assets/images/licensing/Image_Ratios.svg"/> <source data-breakpoint-name="tablet" 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</li> <li> <button role="tab" id="secondary-tabs-tqt7cp-item-2-tab" class="fw-c-tabs__tab fw-c-button --no-gap" aria-controls="secondary-tabs-tqt7cp-item-2-tabpanel" tabindex="-1" type="button"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Product licensing</span> </button> </li> </ol> <div role="tabpanel" id="secondary-tabs-tqt7cp-item-1-tabpanel" aria-labelledby="secondary-tabs-tqt7cp-item-1-tab" tabindex="0" class="fw-c-tabs__tabpanel --active"> <section class="fw-l-grid --third-twothirds fw-c-filter" is="cisco-filter" data-results="{"licensingDocuments":["{\"url\":\"/content/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic221800-how-can-i-transfer-or-move-assets-devic.html\",\"title\":\"How can I transfer or move Assets (Device, License) between Smart Accounts?\",\"description\":\"For External Customer / Partner Use Only: These instructions are provided to help customers / partners(with Admin access to Customer Smart 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Sort</h5> </div> <div class="fw-c-filter__drawer-sort fw-l-grid__col --2"></div> </div> <div class="fw-c-filter__tags --hidden"> <div class="fw-c-filter__tags-container"></div> <button type="button" class="fw-c-filter__tag-clear-button fw-c-button --no-gap --cta --text --small --slim"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Clear</span> </button> </div> <div id="filter-3t2x7t__accordion" class="fw-c-filter__controls fw-c-accordion" is="muse-accordion" aria-multiselectable="true" role="region"> <div class="cmp-title cmp-title--margin-large" data-config-metrics-title="Filter by" id="title-fel552"> <h5 class="cmp-title__text"> Filter by </h5> </div> <div class="fw-c-accordion__item" id="filter-3t2x7t__accordion-item-1"> <h6 class="fw-c-accordion__header"> <button id="filter-3t2x7t__accordion-item-1-button" class="fw-c-accordion__button --expanded fw-c-button --reverse" type="button" aria-controls="filter-3t2x7t__accordion-item-1-panel" 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id="filter-3t2x7t__checkbox" class="fw-c-checkbox --vertical fw-c-filter__option" is="muse-checkbox"> <ul class="fw-c-checkbox__group fw-c-show-more__target" role="group" aria-labelledby="fw-c-checkbox__heading"> <li id="filter-3t2x7t__checkbox-item1" class="fw-c-checkbox__item" aria-checked="false" role="checkbox"> <label for="fw-c-checkbox__item1-input" id="filter-3t2x7t__checkbox-item1-label" class="fw-c-checkbox__label"> <span>License Management</span> <input type="checkbox" id="filter-3t2x7t__checkbox-item1-input" class="fw-c-checkbox__input" name="fw-c-checkbox__input" value="License Management"/> </label> </li> <li id="filter-3t2x7t__checkbox-item2" class="fw-c-checkbox__item" aria-checked="false" role="checkbox"> <label for="fw-c-checkbox__item2-input" id="filter-3t2x7t__checkbox-item2-label" class="fw-c-checkbox__label"> <span>License Delivery</span> <input type="checkbox" id="filter-3t2x7t__checkbox-item2-input" class="fw-c-checkbox__input" name="fw-c-checkbox__input" 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for="fw-c-checkbox__item5-input" id="filter-3t2x7t__checkbox-item5-label" class="fw-c-checkbox__label"> <span>Enterprise Agreement Suite Management</span> <input type="checkbox" id="filter-3t2x7t__checkbox-item5-input" class="fw-c-checkbox__input" name="fw-c-checkbox__input" value="Enterprise Agreement Suite Management"/> </label> </li> <li id="filter-3t2x7t__checkbox-item6" class="fw-c-checkbox__item" aria-checked="false" role="checkbox"> <label for="fw-c-checkbox__item6-input" id="filter-3t2x7t__checkbox-item6-label" class="fw-c-checkbox__label"> <span>Licensing Reports</span> <input type="checkbox" id="filter-3t2x7t__checkbox-item6-input" class="fw-c-checkbox__input" name="fw-c-checkbox__input" value="Licensing Reports"/> </label> </li> <li id="filter-3t2x7t__checkbox-item7" class="fw-c-checkbox__item" aria-checked="false" role="checkbox"> <label for="fw-c-checkbox__item7-input" id="filter-3t2x7t__checkbox-item7-label" class="fw-c-checkbox__label"> <span>Broadworks</span> <input 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class="fw-c-filter__template" id="filter-3t2x7t__template--page"> <div class="fw-c-filter__page --#"></div> </template> <template class="fw-c-filter__template" id="filter-3t2x7t__template--result"> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <p class="fw-c-teaser__pretitle">Featured</p> <h6 class="fw-c-teaser__title"><a class="fw-c-teaser__title-link fw-c-button --inline --no-gap"></a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text"></p> <p class="fw-c-teaser__description-date">Updated:<span></span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-button --no-gap fw-c-filter__modal-button" data-brightcove-video-id=""> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp"></span></span> </button> <div class="fw-c-button --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text"></span> </div> </div> </div> </div> </template> <template class="fw-c-filter__template fw-c-build-pagination" id="filter-3t2x7t__template--pagination" is="muse-build-pagination" data-class-name="fw-c-filter__pagination" data-current-page="0" data-next-text="Next" data-pagination-id="filter-3t2x7t" data-previous-text="Back" data-results-count-text="$RESULTSLENGTH$ results" data-total-results=""></template> <template class="fw-c-filter__template" id="filter-3t2x7t__template--tag-button"> <button class="fw-c-filter__tag fw-c-button --tag --reverse"> <span class="fw-c-button__icon"><svg xmlns:xlink="http://www.w3.org/1999/xlink" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36"><use href="#svg-x" stroke="#1b1c1d" stroke-width="2px"/></svg></span> <span class="fw-c-button__text"></span> </button> </template> </div> <div class="fw-c-filter__content-column fw-l-grid__col --2"> <div class="fw-l-grid --full --halign-right --no-gutter"> <div class="fw-c-filter__actions fw-l-grid__col --1"> <a class="fw-c-button false --inline" data-config-metrics-item="Licensing Hub" data-config-metrics-title="Button Default Text" href="https://www.cisco.com/site/us/en/buy/licensing/index.html" id="button-q4at6g" target="_self"> <span class="fw-c-button__icon --communities"></span> <span class="fw-c-button__text">Licensing Hub</span> </a> <a class="fw-c-button false --inline" data-config-metrics-item="Cisco Software Central" data-config-metrics-title="Button Default Text" href="https://software.cisco.com/" id="button-6d7cr" target="_self"> <span class="fw-c-button__icon --tools"></span> <span class="fw-c-button__text">Cisco Software Central</span> </a> </div> </div> <div class="fw-l-grid --full --no-gutter"> <div class="fw-c-filter__description fw-l-grid__col --1"> <div class="cmp-title cmp-title--margin-xsmall" data-config-metrics-title="How-to licensing support" id="title-6bdm2g"> <h3 class="cmp-title__text"> How-to licensing support </h3> </div> <div id="text-d7989862d0" class="cmp-text"> <p>It's easier than ever to troubleshoot common licensing issues on your own. Use these easy-to-follow documents and videos for Smart Account Administration, License Management, Device Management, and more.</p> </div> </div> </div> <div class="fw-c-filter__sort fw-l-grid --halves --valign-center --no-gutter"> <div class="fw-c-filter__results-count fw-l-grid__col --1"> 135 results </div> <div class="fw-l-grid__col --2"> <div class="fw-c-select" is="muse-select" data-config-metrics-group="body blade 1 | sort by" data-no-placeholder="true" data-config-metrics-title="how-to licensing" id=","> <label id=",__label" for=",__control" class="fw-c-select__label">Sort by</label> <button id=",__control" class="fw-c-select__control fw-c-button" role="combobox" aria-labelledby=",__label" aria-haspopup="listbox" aria-expanded="false" aria-controls=",__popup"> <span class="fw-c-button__icon --chevron-down"></span> <span class="fw-c-button__text">Featured</span> </button> <div class="fw-c-select__popup" role="listbox" id=",__popup" aria-hidden="true"> <ul> <li id=",__option--1" class="fw-c-select__option" role="option" aria-selected="true"> <input type="radio" id=",__radio--1" name="Sort by" value="featured" checked="true"/> <label for="option-1">Featured</label> </li> <li id=",__option--2" class="fw-c-select__option" role="option" disabled> <input type="radio" id=",__radio--2" name="Sort by" value="last-modified"/> <label for="option-2">Most Recent</label> </li> </ul> </div> </div> </div> </div> <div class="fw-l-grid --full --valign-center --no-gutter"> <div class="fw-c-filter__tags --hidden fw-l-grid__col --1"> <div class="fw-c-filter__tags-container"></div> <button type="button" class="fw-c-button --no-gap --cta --text --small --slim fw-c-filter__tag-clear-button" aria-label="Clear any selected filter"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Clear</span> </button> </div> </div> <div class="fw-l-grid --full --no-gutter"> <div class="fw-c-filter__content fw-l-grid__col --1"> <div class="fw-c-filter__page --1 --active"> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <p class="fw-c-teaser__pretitle">Featured</p> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic221800-how-can-i-transfer-or-move-assets-devic.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I transfer or move Assets (Device, License) between Smart Accounts?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners(with Admin access to Customer Smart Account)</p> <p class="fw-c-teaser__description-date">Updated:<span>January 15, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6348907510112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">03:06</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <p class="fw-c-teaser__pretitle">Featured</p> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-delivery/lic222301-how-can-i-re-assign-the-order-from-one-s.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I re-assign the order from one Smart Account to another Smart Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the action themselves to resolve the</p> <p class="fw-c-teaser__description-date">Updated:<span>January 10, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6360422261112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">03:07</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Delivery</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <p class="fw-c-teaser__pretitle">Featured</p> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-delivery/lic220936-how-can-i-assign-an-order-to-a-smart-acc.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Assign an Order to a Smart Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Assign an order to a Smart Account</p> <p class="fw-c-teaser__description-date">Updated:<span>January 10, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328151347112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:28</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Delivery</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <p class="fw-c-teaser__pretitle">Featured</p> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic222298-how-can-i-transfer-or-move-license-betwe.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I transfer or move license between Smart Accounts?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the action themselves to resolve the</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6360422688112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">03:08</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <p class="fw-c-teaser__pretitle">Featured</p> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-delivery/lic220908-how-can-i-find-my-smart-account-assigned.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I find My Smart Account Assigned Licenses within SSM (Smart Software Manager)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Find my Smart Account assigned licenses within Smart Software Manager</p> <p class="fw-c-teaser__description-date">Updated:<span>November 15, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328154608112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:04</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Delivery</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/smart-account-administration/lic220958-how-can-i-manage-the-private-public-acce.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Manage the Private/Public Access Levels of a Virtual Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Manage the Private/Public Access Levels of a Virtual Account</p> <p class="fw-c-teaser__description-date">Updated:<span>January 21, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6326848545112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:08</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Smart Account Administration</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/smart-account-administration/lic220948-how-can-i-modify-a-virtual-account.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Modify a Virtual Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Modify a Virtual Account</p> <p class="fw-c-teaser__description-date">Updated:<span>January 21, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6326850203112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:04</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Smart Account Administration</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic220962-how-can-i-setup-an-on-prem-account.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Setup an On-Prem Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Setup an On-Prem Account</p> <p class="fw-c-teaser__description-date">Updated:<span>January 21, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327694105112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">04:21</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic220732-how-can-i-add-a-device-in-the-plug-and-p.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Add a Device in the Plug and Play (PnP) Portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: Add a device in the Plug and Play portal</p> <p class="fw-c-teaser__description-date">Updated:<span>January 21, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327694961112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:40</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic221093-how-can-i-generate-a-new-pnp-certificate.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Generate a New PnP Certificate for a Device?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Generate a New PnP Certificate for a Device</p> <p class="fw-c-teaser__description-date">Updated:<span>January 21, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328496585112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:07</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> </div> <div class="fw-c-filter__page --2"> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic221000-how-can-i-transfer-devices-between-virtu.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Transfer Devices Between Virtual Accounts within the Plug and Play Portal (PnP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Transfer devices between virtual accounts within the Plug and Play Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>January 21, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327695810112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:13</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic220866-how-do-i-enable-factory-pre-install-for.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Do I Enable Factory Pre-Install for SLR?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Enable Factory Pre-install for SLR</p> <p class="fw-c-teaser__description-date">Updated:<span>January 21, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6330379618112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:32</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic220899-how-can-i-transfer-a-device-to-a-new-vir.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Transfer a Device to a New Virtual Account (VA) within the Same Smart Account(SA)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Transfer a device to a new virtual account within the same smart account</p> <p class="fw-c-teaser__description-date">Updated:<span>January 21, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327221853112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:15</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic220935-how-can-i-associate-a-mac-address-to-a-p.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Associate a MAC Address to a Profile within the Cisco Device Activation (CDA) Portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Associate a MAC address to a profile within the Cisco Device Activation Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>January 21, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327225877112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:31</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic220941-how-can-i-delete-an-existing-profile-wit.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Delete an Existing Profile within the Cisco Device Activation (CDA) Portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Delete an Existing Profile within the Cisco Device Activation (CDA) Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>January 21, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327235629112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:12</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220960-how-can-i-generate-a-traditional-or-clas.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Generate a Traditional or Classic License through Enterprise Agreement (EA) Portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Generate a Traditional or Classic License through Enterprise Agreement (EA) Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>January 15, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328498741112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:55</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220960-how-can-i-generate-a-traditional-or-clas.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Generate a Traditional or Classic License through Enterprise Agreement (EA) Portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Generate a Traditional or Classic License through Enterprise Agreement (EA) Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>January 15, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328498741112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:55</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Enterprise Agreement Suite Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220951-how-can-i-generate-a-cloud-provisioned-l.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Generate a Cloud Provisioned License on the Enterprise Agreement (EA) Portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Generate a Cloud Provisioned License on the Enterprise Agreement (EA) Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>January 15, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328496449112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:53</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220951-how-can-i-generate-a-cloud-provisioned-l.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Generate a Cloud Provisioned License on the Enterprise Agreement (EA) Portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Generate a Cloud Provisioned License on the Enterprise Agreement (EA) Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>January 15, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328496449112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:53</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Enterprise Agreement Suite Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/smart-account-administration/lic220967-how-can-i-receive-notifications-regardin.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Receive Notifications Regarding My Smart Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Receive Notifications Regarding My Smart Account</p> <p class="fw-c-teaser__description-date">Updated:<span>January 8, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327170254112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:35</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Smart Account Administration</span> </div> </div> </div> </div> </div> <div class="fw-c-filter__page --3"> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/smart-account-administration/lic220957-how-can-i-modify-the-access-levels-of-a.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Modify the Access Levels of a User in a Virtual Accounts?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Modify the Access Levels of a User in a Virtual Accounts</p> <p class="fw-c-teaser__description-date">Updated:<span>January 8, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327161448112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:37</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Smart Account Administration</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic221115-how-can-i-create-a-new-profile-with-the.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I create a new profile with the Cisco Device Activation (CDA) portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>January 8, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220950-how-can-i-generate-a-license-with-a-prod.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Generate a License with a Product Activation Key (PAK) but Missing the PIN on License Registration Portal (LRP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Generate a License with a Product Activation Key (PAK) but Missing the PIN on License Registration Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328497639112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:58</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220961-how-can-i-generate-a-smart-license-throu.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Generate a Smart License through Enterprise Agreement (EA) Portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Generate a Smart License through Enterprise Agreement (EA) Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328549212112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">02:17</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220961-how-can-i-generate-a-smart-license-throu.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Generate a Smart License through Enterprise Agreement (EA) Portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Generate a Smart License through Enterprise Agreement (EA) Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328549212112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">02:17</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Enterprise Agreement Suite Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220905-how-can-i-register-a-product-activation.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Register a Product Activation Key (PAK) on License Registration Portal (LRP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Register a Product Activation Key on License Registration Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327059692112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:52</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220907-how-can-i-move-licenses-from-one-device.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Move Licenses from One Device to another because of an RMA or Device Failure?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Move licenses from one device to another because of an RMA or device failure</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328498064112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:38</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220906-how-can-i-move-licenses-from-one-device.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Move Licenses from One Device to another within License Registration Portal (LRP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Move licenses from one device to another within License Registration Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328499383112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:40</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220955-how-can-i-start-receiving-notifications.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Start Receiving Notifications on Licensing Activities?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Start Receiving Notifications on Licensing Activities</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327238365112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">02:07</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic221121-how-can-i-reserve-a-license-for-my-devic.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I reserve a license for my device using Specific License Reservation (SLR)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328502049112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">02:05</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> </div> <div class="fw-c-filter__page --4"> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220867-how-to-generate-slac-smart-licensing-au.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How to Generate SLAC (Smart Licensing Authorization Code) Code on My Device?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Generate a Smart Licensing Authorization Code on my device</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328501779112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">03:08</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic222455-how-can-i-locate-licenses-to-resolve-the.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I locate licenses to resolve the shortage of license alert?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners (with Admin access to Customer Smart Account)</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6362808823112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:12</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220900-how-can-i-share-my-pak-product-activati.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Share My PAK (Product Activation Key) Based License with another Device?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Share my Product Activation Key (PAK) based license with another device</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328501306112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">02:22</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic222433-how-can-i-view-my-commercial-consumption.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">I need help swapping my device's licenses from another order line.</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the action themselves to resolve the</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6361109019112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">03:28</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220924-how-can-i-convert-my-fulfilled-product-a.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Convert My Fulfilled Product Activation Key (PAK) to a Smart License in License Registration Portal (LRP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Convert my fulfilled Product Activation Key to Smart Licenses in License Registration Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327241388112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:36</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220916-how-can-i-convert-my-product-activation.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Convert My Product Activation Key (PAK) License to a Smart License?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Convert my product activation key license to a smart license</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327053753112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:41</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220968-how-can-i-perform-device-conversion-to-s.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Perform Device Conversion to Smart License from License Registration Portal (LRP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Perform Device Conversion to Smart License from License Registration Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327238539112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:40</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220929-how-can-i-perform-a-license-upgrade-thro.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Perform a License Upgrade through the Version Upgrade Tool?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Perform a license upgrade through the Version Upgrade Tool</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328500921112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">04:16</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220898-how-can-i-transfer-or-move-licenses-betw.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Transfer or Move Licenses Between Virtual Accounts?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Transfer or move licenses between virtual accounts</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327059978112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">02:05</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic222471-how-can-i-upload-root-ca-to-cisco-device.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I Upload Root CA to Cisco Device Activation Portal (CDA) portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6363297601112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:34</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> </div> <div class="fw-c-filter__page --5"> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic221110-how-can-i-generate-a-certificates-on-the.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I generate a certificates on the Cisco Device Activation (CDA) portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6363294546112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:50</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic221111-how-can-i-edit-an-existing-profile-withi.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I edit an existing profile within the Cisco Device Activation (CDA) portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6361053129112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:23</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic220940-how-can-i-disassociate-a-mac-address-fro.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Disassociate a MAC Address from a Profile within the Cisco Device Activation (CDA) Portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Disassociate a MAC Address from a Profile within the Cisco Device Activation (CDA) Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327235217112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:04</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic221092-how-can-i-transfer-devices-between-smart.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Transfer Devices Between Smart Accounts within the Plug and Play Portal (PnP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Transfer devices between Smart Accounts in Plug and Play Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327695894112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:18</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic221094-how-can-i-edit-a-device-in-the-plug-and.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Edit a Device in the Plug and Play Portal (PnP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Edit a Device in the Plug and Play Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327694085112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:34</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic220952-how-can-i-edit-a-customer-hosted-control.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Edit a Customer Hosted Controller Profile within the Plug and Play Portal (PnP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Edit a Customer Hosted Controller Profile within the Plug and Play Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328494232112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:12</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220915-how-can-i-create-a-customer-hosted-contr.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Create a Customer Hosted Controller Profile in the Plug and Play Portal (PnP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Create a customer hosted controller profile in the plug and play portal</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328158204112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:17</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic222649-how-can-i-create-a-cisco-hosted-controll.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I create a Cisco Hosted Controller Profile in the Plug and Play portal (PnP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>January 6, 2025</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-delivery/lic220896-how-can-i-upgrade-my-license-through-ver.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Upgrade My License through Version Upgrade in My Cisco Entitlements (MCE)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Upgrade my license through version upgrade in My Cisco Entitlements</p> <p class="fw-c-teaser__description-date">Updated:<span>December 23, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328157154112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:34</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Delivery</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-delivery/lic220965-how-can-i-remove-the-smart-account-hold.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Remove the Smart Account Hold from the Order?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Remove the Smart Account Hold from the Order</p> <p class="fw-c-teaser__description-date">Updated:<span>December 23, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328154369112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:50</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Delivery</span> </div> </div> </div> </div> </div> <div class="fw-c-filter__page --6"> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic222014-how-can-i-enable-network-address-transla.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I enable Network Address Translation (NAT) for SSM On-Prem?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>December 23, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6353886188112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">00:47</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic222583-how-can-i-remove-a-device-from-within-an.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I remove a device from within an On-Prem deployment ?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only:These instructions are provided to help customers / partners perform the action themselves to resolve the</p> <p class="fw-c-teaser__description-date">Updated:<span>December 23, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic222324-how-can-i-perform-a-synchronization-with.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I perform a synchronization within an On-Prem deployment?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only:These instructions are provided to help customers / partners perform the action themselves to resolve the</p> <p class="fw-c-teaser__description-date">Updated:<span>December 23, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6361101808112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">02:37</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic222549-how-can-i-de-register-and-re-register-my.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I de-register and re-register my device to Smart Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>December 23, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic220895-how-can-i-update-my-license-reservation.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Update My License Reservation on My Device?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Update my License Reservation on my device</p> <p class="fw-c-teaser__description-date">Updated:<span>December 23, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327696410112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">02:44</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic221130-how-can-i-reserve-licenses-on-devices-wh.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Reserve Licenses on Devices when the License Is Not Available for Reservation?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only:聽These instructions are provided to help customers / partners perform the action themselves to resolve the</p> <p class="fw-c-teaser__description-date">Updated:<span>December 23, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328157221112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">02:08</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic221120-how-can-i-remove-a-reserved-license-rese.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I remove a reserved license reservation from a device?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>December 23, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic220943-how-can-i-create-a-token-to-register-my.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Create a Token to Register My Device in My Smart Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Create a token to register my device in Smart Account</p> <p class="fw-c-teaser__description-date">Updated:<span>December 23, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327222704112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:25</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic221745-how-can-i-perform-factory-pre-installati.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I perform factory pre-installation of devices using SLP?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>December 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6350520089112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:16</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic221737-how-can-i-receive-an-acknowledgement-fil.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I receive an Acknowledgement File using Smart Licensing Using Policy (SLP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>December 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6362723250112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:31</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> </div> <div class="fw-c-filter__page --7"> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic220893-how-do-i-add-my-device-in-the-enterprise.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Do I Add My Device in the Enterprise Agreement Portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Add my device to the Enterprise Agreement Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>December 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328267807112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:47</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic220893-how-do-i-add-my-device-in-the-enterprise.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Do I Add My Device in the Enterprise Agreement Portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Add my device to the Enterprise Agreement Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>December 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328267807112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:47</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Enterprise Agreement Suite Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic220897-how-can-i-update-a-device-in-enterprise.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Update a Device in Enterprise Agreement (EA) Portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Update a device in the Enterprise Agreement Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>December 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327220841112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:05</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic220897-how-can-i-update-a-device-in-enterprise.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Update a Device in Enterprise Agreement (EA) Portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Update a device in the Enterprise Agreement Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>December 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327220841112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:05</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Enterprise Agreement Suite Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic220927-how-can-i-remove-a-device-that-is-not-li.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Remove a Device that Is Not Licensed in the Enterprise Agreement (EA) Portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Remove a device that is not licensed in the Enterprise Agreement Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>December 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327221867112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:12</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic220927-how-can-i-remove-a-device-that-is-not-li.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Remove a Device that Is Not Licensed in the Enterprise Agreement (EA) Portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Remove a device that is not licensed in the Enterprise Agreement Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>December 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327221867112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:12</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Enterprise Agreement Suite Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic220933-how-can-i-add-a-device-to-my-cco-id-prof.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Add a Device to My CCO ID Profile from within License Registration Portal (LRP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Add a device to my CCO ID profile from within License Registration Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>December 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327220277112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:22</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/smart-account-administration/lic221114-how-to-request-a-smart-account-for-a-cus.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How to request a Smart Account for a Customer?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>December 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6332312470112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:55</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Smart Account Administration</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/smart-account-administration/lic221113-how-to-create-a-smart-account.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How to create a Smart Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>December 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6332310260112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:32</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Smart Account Administration</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/smart-account-administration/lic221112-how-to-approve-or-decline-a-smart-and-vi.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How to Approve or Decline a Smart and Virtual Account Access Request?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>December 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6332312097112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:55</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Smart Account Administration</span> </div> </div> </div> </div> </div> <div class="fw-c-filter__page --8"> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/smart-account-administration/lic220901-how-can-i-set-up-a-nested-virtual-accoun.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Set Up a Nested Virtual Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Set up a Nested Virtual Account</p> <p class="fw-c-teaser__description-date">Updated:<span>December 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327169524112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:49</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Smart Account Administration</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/smart-account-administration/lic220914-how-can-i-delete-a-user-from-a-virtual-a.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Delete a User from a Virtual Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Delete a user from Virtual Accounts</p> <p class="fw-c-teaser__description-date">Updated:<span>December 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6326851008112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:01</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Smart Account Administration</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/smart-account-administration/lic220937-how-can-i-add-a-virtual-account-to-my-sm.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Add a Virtual Account to My Smart Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Add a virtual account to my Smart Account</p> <p class="fw-c-teaser__description-date">Updated:<span>December 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6326849696112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">02:37</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Smart Account Administration</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/smart-account-administration/lic220904-how-can-i-remove-users-from-my-smart-acc.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Remove Users from My Smart Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Remove users from my Smart Account</p> <p class="fw-c-teaser__description-date">Updated:<span>December 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327171565112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:07</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Smart Account Administration</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/smart-account-administration/lic220956-how-can-i-modify-the-users-access-levels.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Modify the Users Access Levels on My Smart Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Modify the Users Access Levels on My Smart Account</p> <p class="fw-c-teaser__description-date">Updated:<span>December 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327163900112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:07</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Smart Account Administration</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/smart-account-administration/lic220942-how-can-i-create-user-groups-to-manage-u.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Create User Groups to Manage Users within My Smart Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Create user groups to manage users within my Smart Account</p> <p class="fw-c-teaser__description-date">Updated:<span>December 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327170471112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:44</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Smart Account Administration</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/smart-account-administration/lic220932-how-can-i-add-users-to-my-smart-account.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Add Users to My Smart Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Add users to my Smart Account</p> <p class="fw-c-teaser__description-date">Updated:<span>December 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6326849485112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">02:51</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Smart Account Administration</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/smart-account-administration/lic221122-how-can-i-request-access-to-an-existing.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I request access to an existing Smart Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>December 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Smart Account Administration</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/licensing-reports/lic220930-how-can-i-generate-a-report-of-all-user.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Generate a Report of all User Groups within a Smart Account (SA)-Virtual Account (VA)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Generate a report of all user groups within a Smart Account or Virtual Account</p> <p class="fw-c-teaser__description-date">Updated:<span>November 19, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6326851542112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:01</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Licensing Reports</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220934-how-can-i-get-a-temporary-license-from-w.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Get a Temporary License from within the License Registration Portal (LRP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Get a temporary license from within the License Registration Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>November 18, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327240054112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:03</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> </div> <div class="fw-c-filter__page --9"> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220928-how-can-i-perform-device-conversion-to-s.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Perform Device Conversion to Smart License from CSSM?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Perform device conversion to Smart License from CSSM</p> <p class="fw-c-teaser__description-date">Updated:<span>November 18, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327237862112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:26</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220922-how-can-i-perform-a-device-led-conversio.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Perform a Device Led Conversion (DLC)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">How Can I Perform a Device Led Conversion (DLC)?</p> <p class="fw-c-teaser__description-date">Updated:<span>November 18, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327058206112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">03:30</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220944-how-can-i-convert-partially-converted-pr.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Convert a Partially Converted Product Activation Key (PAK) to a Smart License in Smart License Manager (SSM)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Convert Partially Converted Product Activation Key (PAK) to Smart Licenses in Smart License Manager</p> <p class="fw-c-teaser__description-date">Updated:<span>November 18, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327056687112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">02:09</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220892-how-can-i-convert-partially-converted-pr.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Convert a Partially Converted Product Activation Key (PAK) to a Smart License in License Registration Portal (LRP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Convert Partially Converted Product Activation Key (PAK) to Smart Licenses in License Registration Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>November 18, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327053694112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:21</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220945-how-can-i-convert-my-unfulfilled-product.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Convert My Unfulfilled Product Activation Key (PAK) to a Smart License in License Registration Portal (LRP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Convert my unfulfilled Product Activation Key to a Smart License in License Registration Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>November 18, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327056440112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:21</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220931-how-can-i-convert-my-partially-fulfilled.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Convert My Partially Fulfilled Product Activation Key (PAK) to a Smart License in License Registration Portal (LRP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Convert my partially fulfilled product activation key to Smart Licenses in License Registration Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>November 18, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327055447112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:27</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220946-how-can-i-convert-a-unfulfilled-product.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Convert an Unfulfilled Product Activation Key (PAK) to a Smart License in Smart License Manager (SSM)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Convert an unfulfilled Product Activation Key (PAK) to a Smart License in Smart License Manager</p> <p class="fw-c-teaser__description-date">Updated:<span>November 18, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327059963112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:22</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220939-how-can-i-convert-a-partially-fulfilled.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Convert a Partially Fulfilled Product Activation Key (PAK) to a Smart License within Smart License Manager (SSM)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Convert a partially fulfilled PAK to a Smart License wthin Smart Software Manager</p> <p class="fw-c-teaser__description-date">Updated:<span>November 18, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327059363112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:54</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220947-how-can-i-convert-a-fulfilled-product-ac.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Convert a Fulfilled Product Activation Key (PAK) to a Smart License in Smart License Manager (SSM)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Convert a fulfilled PAK to a Smart License in Smart License Manager</p> <p class="fw-c-teaser__description-date">Updated:<span>November 18, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327838275112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:39</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-delivery/lic220902-how-can-i-send-an-order-based-notificati.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Send an Order Based Notification (OBA) to another Person?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Send an order based notification to another person</p> <p class="fw-c-teaser__description-date">Updated:<span>November 18, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328155286112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">02:02</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Delivery</span> </div> </div> </div> </div> </div> <div class="fw-c-filter__page --10"> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/enterprise-agreement-suite-management/lic220894-how-can-i-upgrade-a-license-in-the-enter.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Upgrade a License in the Enterprise Agreement (EA) Portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Upgrade a License in the Enterprise Agreement Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>November 18, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328270191112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:20</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Enterprise Agreement Suite Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/licensing-reports/lic220954-how-can-i-download-a-report-of-all-licen.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Download a Report of all Licenses In-Use from My Enterprise Agreement Workspace Suite(EAWS)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Download a Report of all Licenses In-Use from My Enterprise Agreement Workspace Suite(EAWS)</p> <p class="fw-c-teaser__description-date">Updated:<span>November 18, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327152590112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">00:47</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Enterprise Agreement Suite Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/licensing-reports/lic220954-how-can-i-download-a-report-of-all-licen.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Download a Report of all Licenses In-Use from My Enterprise Agreement Workspace Suite(EAWS)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Download a Report of all Licenses In-Use from My Enterprise Agreement Workspace Suite(EAWS)</p> <p class="fw-c-teaser__description-date">Updated:<span>November 18, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327152590112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">00:47</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Licensing Reports</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/licensing-reports/lic220949-how-can-i-generate-a-report-on-all-users.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Generate a Report on all Users and Roles within a Smart Account (SA)-Virtual Account (VA)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Generate a Report on all Users and Roles within a Smart Account (SA)-Virtual Account</p> <p class="fw-c-teaser__description-date">Updated:<span>November 18, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6326851678112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:07</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Licensing Reports</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-delivery/lic220909-how-can-i-find-my-smart-account-assigned.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I find My Smart Account Assigned Licenses within MCE (My Cisco Entitlements)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Find my Smart Account assigned licenses within My Cisco Entitlements</p> <p class="fw-c-teaser__description-date">Updated:<span>November 15, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328154138112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">00:58</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Delivery</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-delivery/lic220910-how-can-i-find-my-smart-account-assigned.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I find My Smart Account Assigned Licenses within LRP (License Registration Portal)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Find my Smart Account assigned licenses within License Registration Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>November 15, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328154208112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">00:56</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Delivery</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-delivery/lic220911-how-can-i-find-my-order-within-my-cisco.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I find My Order within My Cisco Entitlements (MCE)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Find my order within My Cisco Entitlements</p> <p class="fw-c-teaser__description-date">Updated:<span>November 15, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6328152327112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:58</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Delivery</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic222472-how-can-i-find-the-serial-number-of-my-d.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I find the serial number of my device?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>November 15, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6363296456112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">00:50</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/licensing-reports/lic220891-how-can-i-generate-a-report-of-every-tra.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Generate a Report of every Transaction Activity on My Smart Account (SA) within Smart License Manager (SSM)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Generate a report of every transaction activity on my Smart Account within Smart Software Manager</p> <p class="fw-c-teaser__description-date">Updated:<span>November 14, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6326851172112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">00:59</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Licensing Reports</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/licensing-reports/lic221096-how-can-i-generate-a-report-of-all-my-cl.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Generate a Report of all My Classic Licenses under a Smart Account from Product License Registration Portal (LRP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Generate a Report of all My Classic Licenses under a Smart Account from Product License Registration Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>November 14, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6326851721112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:00</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Licensing Reports</span> </div> </div> </div> </div> </div> <div class="fw-c-filter__page --11"> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/licensing-reports/lic220953-how-can-i-download-the-smart-software-ma.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Download the Smart Software Manager License Inventory of My Smart Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Download the Smart Software Manager License Inventory of My Smart Account</p> <p class="fw-c-teaser__description-date">Updated:<span>November 14, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327154202112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">00:58</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Licensing Reports</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/licensing-reports/lic220903-how-can-i-run-a-device-report-for-all-th.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Run a Device Report for all the Devices Registered against a Smart Account (SA) within the Plug and Play (PnP) Portal?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Run a device report for all devices registered against a Smart Account within a Plug and Play portal</p> <p class="fw-c-teaser__description-date">Updated:<span>November 14, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327153654112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:04</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Licensing Reports</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/licensing-reports/lic220959-how-can-i-get-an-inventory-of-devices-wi.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Get an Inventory of Devices with Traditional Licenses from within the License Registration Portal (LRP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Get an Inventory of Devices with Traditional Licenses from within the License Registration Portal</p> <p class="fw-c-teaser__description-date">Updated:<span>November 14, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327153036112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">00:58</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Licensing Reports</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/licensing-reports/lic220923-how-can-i-generate-a-report-of-all-produ.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Generate a Report of all Product Instances in a Smart Account (SA) within Smart License Manager (SSM)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Generate a report of all product instances in a Smart Account with Smart License Manager</p> <p class="fw-c-teaser__description-date">Updated:<span>November 14, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6326851915112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:09</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Licensing Reports</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/licensing-reports/lic220913-how-can-i-download-the-devices-registere.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Download the Devices Registered under the On-Prem Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Download the devices registered under the On-Prem Account</p> <p class="fw-c-teaser__description-date">Updated:<span>November 14, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6327155971112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:12</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Licensing Reports</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/product-family/broadworks/lic221810-support-case-manager-scm-non-commercia.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How to Create a BroadWorks License Request Not Related to Order Fulfillment?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">This document covers the procedure on how to raise service requests using Support Case Manager (SCM) for any BroadWorks software licensing request.</p> <p class="fw-c-teaser__description-date">Updated:<span>July 12, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Broadworks</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/broadworks/lic221844-support-case-manager-scm-spa-perpetual.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How to Create a BroadWorks License Request for Order Fulfillment?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">This document covers the procedure on how to raise service requests using Support Case Manager (SCM) for any BroadWorks software licensing request.</p> <p class="fw-c-teaser__description-date">Updated:<span>July 12, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Broadworks</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic222110-how-can-i-assign-my-product-activation-k.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I assign my Product Activation Key (PAK) to a Smart Account in License Registration Portal (LRP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>July 9, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/license-management/lic220918-how-can-i-reserve-a-license-for-my-devic.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How Can I Reserve a License for My Device Using Specific License Reservation (SLR)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Reserve a license for my device using specific license reservation (SLR)</p> <p class="fw-c-teaser__description-date">Updated:<span>April 25, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/enterprise-agreement-suite-management/lic221770-how-can-i-view-the-enterprise-agreement.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I view the Enterprise Agreement in my Smart Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the action themselves to resolve the</p> <p class="fw-c-teaser__description-date">Updated:<span>April 24, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <button type="button" class="fw-c-filter__modal-button fw-c-button --no-gap" data-brightcove-video-id="6343087274112"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Watch Video<span class="fw-c-button__timestamp">01:02</span></span> </button> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Enterprise Agreement Suite Management</span> </div> </div> </div> </div> </div> <div class="fw-c-filter__page --12"> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic221744-how-can-i-view-a-device-in-smart-licensi.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I view a device in Smart Licensing Portal while using Smart Licensing Using Policy (SLP)?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>February 28, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/cssm-on-prem-help/lic221714-obtaining-the-export-license.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">Obtaining the Export License</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>February 26, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">CSSM On-Prem Help</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/cssm-on-prem-help/lic221715-obtaining-a-slac-response.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">Obtaining a SLAC Response</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>February 23, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">CSSM On-Prem Help</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/cssm-on-prem-help/lic221716-resolving-ram-and-cpu-spikes.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">Resolving RAM and CPU Spikes</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>February 23, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">CSSM On-Prem Help</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/cssm-on-prem-help/lic221704-performing-slp-synchronizations.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">Performing SLP Synchronizations</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>February 22, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">CSSM On-Prem Help</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/cssm-on-prem-help/lic221701-sending-device-usage-reports.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">Sending Device Usage Reports</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>February 22, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">CSSM On-Prem Help</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/cssm-on-prem-help/lic221702-adding-slp-devices-on-ssm-on-prem.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">Adding SLP Devices on SSM On-Prem</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>February 22, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">CSSM On-Prem Help</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/cssm-on-prem-help/lic221696-enabling-nat-for-ssm-on-prem.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">Enabling NAT for SSM On-Prem</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the action themselves to resolve the</p> <p class="fw-c-teaser__description-date">Updated:<span>February 22, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">CSSM On-Prem Help</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/cssm-on-prem-help/lic221695-push-and-pull-modes-in-slp-overview.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">Push and Pull Modes in SLP Overview</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>February 22, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">CSSM On-Prem Help</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/cssm-on-prem-help/lic221694-smart-licensing-using-policy-overview.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">Smart Licensing Using Policy Overview</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>February 21, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">CSSM On-Prem Help</span> </div> </div> </div> </div> </div> <div class="fw-c-filter__page --13"> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/lic217003-how-to-add-a-cisco-service-contract-acce.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How to Add a Cisco Service Contract Access to a Cisco.com Account</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">The article describes the process of adding a Cisco service contract access to a Cisco.com account.</p> <p class="fw-c-teaser__description-date">Updated:<span>January 24, 2024</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/device-management/lic221126-how-can-i-cancel-my-license-reservation.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How can I cancel my license reservation and re-reserve license to a new Smart Account?</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to</p> <p class="fw-c-teaser__description-date">Updated:<span>October 20, 2023</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Device Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/enterprise-agreement-suite-management/lic221118-security-enterprise-agreement-ea-works.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">Security Enterprise Agreement (EA) Workspace - Cisco Duo Licensing Guide</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">Provisioning is required for the customer when initially activating the license, or after moving into a different Duo edition.</p> <p class="fw-c-teaser__description-date">Updated:<span>October 17, 2023</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">Enterprise Agreement Suite Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/enterprise-agreement-suite-management/lic220920-meraki-enterprise-agreement-workspace-gu.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">Meraki Enterprise Agreement 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class="fw-c-teaser__description-date">Updated:<span>February 2, 2022</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">License Management</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/lic217604-how-to-resend-licenses-in-lrp.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How to Resend Licenses in LRP</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">This article describes the process of resending licenses in License Registration Portal (LRP).</p> <p class="fw-c-teaser__description-date">Updated:<span>December 21, 2021</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span 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--no-gap">How to Reserve Licenses (SLR)</a></h6> <div class="fw-c-teaser__description"> <p class="fw-c-teaser__description-text">This article describes the process of reserving licenses as part of specific license reservation (SLR) in Cisco Smart Software Manager (CSSM).</p> <p class="fw-c-teaser__description-date">Updated:<span>November 10, 2021</span></p> </div> <div class="fw-c-teaser__action-container"> <div class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">General CSSM Help</span> </div> </div> </div> </div> <div class="fw-c-teaser"> <div class="fw-c-teaser__content"> <h6 class="fw-c-teaser__title"><a href="/c/en/us/support/docs/licensing/common-licensing-issues/how-to/lic217541-how-to-obtain-the-reservation-request-co.html" class="fw-c-teaser__title-link fw-c-button --inline --no-gap">How to Obtain the Reservation Request Code</a></h6> <div class="fw-c-teaser__description"> <p 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class="fw-c-button --tag --disabled --no-gap"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">General CSSM Help</span> </div> </div> </div> </div> </div> </div> </div> <div id="filter-3t2x7t__pagination" class="fw-c-pagination --exceeded-threshold fw-c-filter__pagination" is="muse-pagination" data-total-results="135"> <ul class="fw-c-pagination__list" role="navigation"> <li class="fw-c-pagination__item --result-count">$RESULTSLENGTH$ results</li> <li class="fw-c-pagination__item --previous"> <button class="fw-c-pagination__button fw-c-button" disabled> <span class="fw-c-button__icon --chevron-left"></span> <span class="fw-c-button__text">Back</span> </button> </li> <li id="filter-3t2x7t__pagination-item--page--1" class="fw-c-pagination__item --page"> <button class="fw-c-pagination__button fw-c-button" aria-label="Page 1"> <span class="fw-c-button__icon"></span> <span class="fw-c-button__text">1</span> </button> </li> <li 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class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/routers/asr903/collections/asr-licensing-content.html">ASR 920 Series Aggregation Services Router</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/routers/asr903/collections/asr-licensing-content.html">ASR 900 Series Aggregation Services Routers</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/dcn/aci/apic/all/collections/aci-licensing-content.html">Application Policy Infrastructure Controller (APIC)</a> </li> </ul> </li> <li> <h4 id="fw-c-content-listing__category--C" class="fw-c-content-listing__page-category">C</h4> <ul> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/wireless/catalyst-9000-wireless/collections/catalyst-wireless-licensing.html">Catalyst 9800 Series Wireless Controllers</a> </li> <li 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--no-gap" href="/c/en/us/td/docs/switches/lan/catalyst-9000/collections/catalyst-9000-switching-licensing.html">Catalyst 9300 Series Switches</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/switches/lan/catalyst-9000/collections/catalyst-9000-switching-licensing.html">Catalyst 9200 Series Switches</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/routers/catalyst-8000/collections/catalyst-8000-edge-licensing.html">Catalyst 8500 Series Edge Platforms</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/routers/catalyst-8000/collections/catalyst-8000-edge-licensing.html">Catalyst 8300 Series Edge Platforms</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/routers/catalyst-8000/collections/catalyst-8000-edge-licensing.html">Catalyst 8200 Series Edge Platforms</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/routers/catalyst-8000/collections/catalyst-8000-edge-licensing.html">Catalyst 8000V Edge Software</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/cloud-systems-management/network-automation-and-management/catalyst-center/collections/catalyst-licensing-content.html">Catalyst Center</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/iot/collections/cisco-iiot-licensing.html">Catalyst IE3400 Heavy Duty Series</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/iot/collections/cisco-iiot-licensing.html">Catalyst IE3400 Rugged Series</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/iot/collections/cisco-iiot-licensing.html">Catalyst IE3300 Rugged Series</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/iot/collections/cisco-iiot-licensing.html">Catalyst IE3200 Rugged Series</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/iot/collections/cisco-iiot-licensing.html">Catalyst IE3100 Rugged Series</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/iot/collections/cisco-iiot-licensing.html">Catalyst IR8340 Rugged Router</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/iot/collections/cisco-iiot-licensing.html">Catalyst IR1800 Rugged Series Routers</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/iot/collections/cisco-iiot-licensing.html">Catalyst IR1100 Rugged Series Routers</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/iot/collections/cisco-iiot-licensing.html">Catalyst IW9167 Heavy Duty Series</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/iot/collections/cisco-iiot-licensing.html">Catalyst IW9165 Heavy Duty Series</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/wireless/wl-cloud-apps/collections/cisco-wireless-cloud-apps-licensing.html">Cisco Spaces</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/wireless/wl-cloud-apps/collections/cisco-wireless-cloud-apps-licensing.html">Connected Mobile Experiences</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/cloud-systems-management/collections/crosswork-cloud-licensing-content.html">Crosswork Cloud</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/cloud-systems-management/collections/cnc-licensing-content.html">Crosswork Network Controller</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/cloud-systems-management/crosswork-planning/collections/crosswork-planning-licensing-content.html">Crosswork Planning</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/iot/collections/cisco-iiot-licensing.html">Cyber Vision</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/cable/collections/video-licensing.html">cBR Series Converged Broadband Routers</a> </li> </ul> </li> <li> <h4 id="fw-c-content-listing__category--E" class="fw-c-content-listing__page-category">E</h4> <ul> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/iot/collections/cisco-iiot-licensing.html">Embedded Services 3300 Series Switches</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/wireless/catalyst-9000-wireless/collections/catalyst-wireless-licensing.html">Embedded Wireless Controller on Catalyst Access Points</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/cloud-systems-management/collections/epnm-licensing-content.html">Evolved Programmable Network Manager 7.1</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/cloud-systems-management/collections/epnm-licensing-content.html">Evolved Programmable Network Manager 7.0</a> </li> </ul> </li> <li> <h4 id="fw-c-content-listing__category--I" class="fw-c-content-listing__page-category">I</h4> <ul> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/iosxr/collections/xr-licensing-content.html">IOS XR Software</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/iosxr/collections/xr-licensing-content.html">IOS XRv 9000 Router</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/security/ise/collections/ise-licensing-content.html">Identity Services Engine</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/iot/collections/cisco-iiot-licensing.html">IoT Field Network Director</a> </li> </ul> </li> <li> <h4 id="fw-c-content-listing__category--M" class="fw-c-content-listing__page-category">M</h4> <ul> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/dcn/mds9000/collections/mds-licensing-content.html">MDS 9000 NX-OS and SAN-OS Software</a> </li> </ul> </li> <li> <h4 id="fw-c-content-listing__category--N" class="fw-c-content-listing__page-category">N</h4> <ul> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/iosxr/collections/xr-licensing-content.html">Network Convergence System 5700 Series</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/iosxr/collections/xr-licensing-content.html">Network Convergence System 5500 Series</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/optical/collections/optical-licensing-content.html">Network Convergence System 4200 Series</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/optical/collections/optical-licensing-content.html">Network Convergence System 4000 Series</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/optical/collections/optical-licensing-content.html">Network Convergence System 2000 Series</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/optical/collections/optical-licensing-content.html">Network Convergence System 1000 Series</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/iosxr/collections/xr-licensing-content.html">Network Convergence System 560 Series Routers</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/iosxr/collections/xr-licensing-content.html">Network Convergence System 540 Series Routers</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/dcn/nx-os/collections/nx-os-licensing-content.html">Nexus 9000 Series Switches</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/dcn/nd/collections/nd-licensing-content.html">Nexus Dashboard</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/dcn/nd/collections/nd-licensing-content.html">Nexus Dashboard Fabric Controller 12</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/dcn/nd/collections/nd-licensing-content.html">Nexus Dashboard Insights</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/dcn/nd/collections/nd-licensing-content.html">Nexus Dashboard Orchestrator</a> </li> </ul> </li> <li> <h4 id="fw-c-content-listing__category--P" class="fw-c-content-listing__page-category">P</h4> <ul> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/wireless/virtual-packet-core/collections/virtual-packet-core-licensing-content.html">Packet Core</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/wireless/policy-suite-mobile/collections/policy-suite-mobile-licensing-content.html">Policy Suite for Mobile</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/net_mgmt/prime/network_registrar/collections/cpnr-licensing-content.html">Prime Network Registrar 11.2</a> </li> <li 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- Session Management Function</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/wireless/ultra-cloud-core/collections/ultra-cloud-core-licensing-content.html">Ultra Cloud Core - Subscriber Microservices Infrastructure</a> </li> <li class="fw-c-content-listing__page-link"> <a class="fw-c-button --inline --no-gap" href="/c/en/us/td/docs/wireless/ultra-cloud-core/collections/ultra-cloud-core-licensing-content.html">Ultra Cloud Core - User Plane Function</a> </li> </ul> </li> </ul> </div> </div> </div> </section> </div> </div> <div class="fw-l-grid --full --valign-center --vertical-padding-base fw-l-theme --emphasis" data-config-metrics-group="body blade 2" data-config-metrics-title="more tools for your success" id="grid-1apfx"> <div class="fw-l-grid__col --1"> <div class="cmp-title cmp-title--margin-xlarge" data-config-metrics-title="More tools for your success" id="title-aa93la"> <h4 class="cmp-title__text"> More tools 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