IT Accessibility Program Management

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Submenu" aria-expanded="false">Management</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item list "> <a href="javascript:void(0);" aria-label="Manage a 508 Program - Submenu" aria-expanded="false">Manage a 508 Program</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/roles/">Accessibility Roles</a> </li><li class="usa-sidenav__item "> <a href="/manage/improve-digital-dashboard-scores/">Improve Digital Dashboard Accessibility Scores</a> </li><li class="usa-sidenav__item "> <a href="/manage/publish-accessible-content/">Publish Accessible Content</a> </li><li class="usa-sidenav__item "> <a href="/manage/teach-staff-about-accessibility/">Teach Staff about Accessibility</a> </li><li class="usa-sidenav__item "> <a href="/manage/track-report-conformance/">Track and Report Conformance</a> </li><li class="usa-sidenav__item "> <a href="/manage/program-manager-responsibilities/">IT Accessibility/508 Program Manager Responsibilities</a> </li><li class="usa-sidenav__item "> <a href="/manage/program-roadmap/">Revised 508 Standards Roadmap</a> </li></ul> </li><li class="usa-sidenav__item "> <a href="/manage/deia-guidance/">DEIA Accessibility Guidance</a> </li><li class="usa-sidenav__item "> <a href="/manage/benefits-of-accessibility/">Practical Reasons for Digital Accessibility</a> </li><li class="usa-sidenav__item "> <a href="/manage/how-508-standards-benefit-pwd/">How 508 Standards Benefit Persons With Disabilities</a> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" aria-label="Accessibility for IT Program & Project Manager - Submenu" aria-expanded="false">Accessibility for IT Program & Project Manager</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item active usa-current "> <a href="/manage/program-management/">IT Accessibility Program Management</a> </li><li class="usa-sidenav__item "> <a href="/manage/identify-user-needs/">Identify User Needs</a> </li><li class="usa-sidenav__item "> <a href="/manage/support-accessible-content/">Support Development of Accessible Content</a> </li><li class="usa-sidenav__item "> <a href="/manage/understand-scope-technical-requirements/">Understand Content Scope and Technical Requirements</a> </li></ul> </li><li class="usa-sidenav__item "> <a href="/manage/join-the-508-community/">Join the 508 community</a> </li><li class="usa-sidenav__item "> <a href="/tools/program-manager-listing/">Find your Program Manager</a> </li><li class="usa-sidenav__item "> <a href="/manage/pmr/">Semi-Annual Program Maturity Report (PMR)</a> </li></ul> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" class="header-menu-text" aria-label="Playbooks - Submenu" aria-expanded="false">Playbooks</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/playbooks/">Overview</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/accessibility-playbook-quick-guide/">Quick Guide to IT Accessibility for Program Managers</a> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" aria-label="Technology Accessibility Playbook - Submenu" aria-expanded="false">Technology Accessibility Playbook</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/">Introduction</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play01/">Play 1: Establish a Section 508 Program Manager</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play02/">Play 2: Assess your Section 508 Program Maturity</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play03/">Play 3: Develop a Section 508 Accessibility Roadmap</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play04/">Play 4: Establish a Section 508 Policy</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play05/">Play 5: Develop a Section 508 Program Team</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play06/">Play 6: Collaborate with the Federal Accessibility Community</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play07/">Play 7: Integrate Accessibility Needs into Requirements and Design Processes</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play08/">Play 8: Integrate Accessibility Needs into Market Research and Acquisition Processes</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play09/">Play 9: Integrate Accessibility Needs into Development Processes</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play10/">Play 10: Conduct Section 508 Testing</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play11/">Play 11: Track and Resolve Accessibility Issues</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play12/">Play 12: Educate the Workforce</a> </li></ul> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/exec-guide-accessibility/">Executive Guide to Federal IT Accessibility</a> </li></ul> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" class="header-menu-text" aria-label="Law and Policy - Submenu" aria-expanded="false">Law and Policy</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/">IT Accessibility Laws and Policies Overview</a> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/section-508-law/">Section 508 of the Rehabilitation Act</a> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/quick-reference-guide/">Laws and Policy Quick Reference Guide</a> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" aria-label="Website Accessibility Statements - Submenu" aria-expanded="false">Website Accessibility Statements</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/website-accessibility-statement/">Developing a Website Accessibility Statement</a> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/implementing-public-feedback-mechanism/">Implementing a Public Feedback Mechanism</a> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/Section-508-complaints-best-practices/">Best Practices For Establishing And Maintaining a Formal Section 508 Complaint Process</a> </li></ul> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/update-agency-policies/">Updating Agency Policy</a> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/state/">State-level Accessibility Law and Policy</a> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/international/">International IT Accessibility Laws and Policies</a> </li></ul> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" class="header-menu-text" aria-label="IT Accessibility Policy Framework - Submenu" aria-expanded="false">IT Accessibility Policy Framework</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/policy-framework/introduction/">Introduction</a> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" aria-label="How to Use the Framework - Submenu" aria-expanded="false">How to Use the Framework</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/policy-framework/how-to-use-the-framework/how-to-identify-policies/">How to Identify Policies</a> </li><li class="usa-sidenav__item "> <a href="/manage/policy-framework/how-to-use-the-framework/evaluation-criteria/">Evaluation Criteria</a> </li><li class="usa-sidenav__item "> <a href="/manage/policy-framework/how-to-use-the-framework/guiding-question/">Guiding Questions</a> </li><li class="usa-sidenav__item "> <a href="/manage/policy-framework/how-to-use-the-framework/ict-accessibility-policy-matrix/">ICT Accessibility Policy Matrix</a> </li></ul> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" aria-label="Guidance by Policy Type - Submenu" aria-expanded="false">Guidance by Policy Type</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/policy-framework/guidance-by-policy-type/approach/">Approach</a> </li><li class="usa-sidenav__item "> <a href="/manage/policy-framework/guidance-by-policy-type/acquisition-and-procurement/">Acquisition and Procurement</a> </li><li class="usa-sidenav__item "> <a href="/manage/policy-framework/guidance-by-policy-type/administrative-services/">Administrative Services</a> </li><li class="usa-sidenav__item "> <a href="/manage/policy-framework/guidance-by-policy-type/budget-and-finance/">Budget and Finance</a> </li><li class="usa-sidenav__item "> <a href="/manage/policy-framework/guidance-by-policy-type/communications/">Communications</a> </li><li class="usa-sidenav__item "> <a href="/manage/policy-framework/guidance-by-policy-type/emergency-response/">Emergency Response</a> </li><li class="usa-sidenav__item "> <a href="/manage/policy-framework/guidance-by-policy-type/human-resources-management/">Human Resources Management</a> </li><li class="usa-sidenav__item "> <a href="/manage/policy-framework/guidance-by-policy-type/information-technology-services/">Information Technology Services</a> </li><li class="usa-sidenav__item "> <a href="/manage/policy-framework/guidance-by-policy-type/legal/">Legal</a> </li><li class="usa-sidenav__item "> <a href="/manage/policy-framework/guidance-by-policy-type/real-property-management/">Real Property Management</a> </li></ul> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" aria-label="Resources and References - Submenu" aria-expanded="false">Resources and References</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/policy-framework/resources-and-references/policy-review-template/">Policy Review Template</a> </li><li class="usa-sidenav__item "> <a href="/manage/policy-framework/resources-and-references/all-policy-types-and-subtypes/">All Policy Types and Subtypes</a> </li><li class="usa-sidenav__item "> <a href="/manage/policy-framework/resources-and-references/summary-of-summary-criteria/">Summary of Evaluation Criteria</a> </li><li class="usa-sidenav__item "> <a href="/manage/policy-framework/resources-and-references/useful-links/">Useful Links</a> </li><li class="usa-sidenav__item "> <a href="/manage/policy-framework/resources-and-references/list-of-acronyms/">List of Acronyms</a> </li></ul> </li><li class="usa-sidenav__item "> <a href="/manage/policy-framework/faq/">FAQ</a> </li></ul> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" class="header-menu-text" aria-label="Annual Section 508 Assessment - Submenu" aria-expanded="false">Annual Section 508 Assessment</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/">Instructions</a> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" aria-label="Assessment Criteria - Submenu" aria-expanded="false">Assessment Criteria</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-01/">General Information</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-02/">IT Accessibility Program Office</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-03/">Policies, Procedures, and Practices</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-04/">Communications</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-05/">Content Creation</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-06/">Human Capital, Culture, and Leadership</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-07/">Technology Lifecycle Activities</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-08/">Testing and Validation</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-09/">Acquisition and Procurement</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-10/">Training</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-11/">Conformance Metrics</a> </li></ul> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/faq/">Frequently Asked Questions (FAQ)</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/support/">Support</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/definition-of-terms/">Definition of Terms</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/annual-reports/">Annual Reports</a> </li></ul> </li><li class="usa-sidenav__item"> <a href="/manage/agency-508-reporting-requirements/" >Agency Section 508 Reporting Requirements</a> </li><li class="usa-sidenav__item"> <a href="/manage/accessibility-faq/" >ICT Accessibility Frequently Asked Questions</a> </li></ul> </nav> </aside> <main class="usa-layout-docs__main desktop:grid-col-9" id="content-section"> <div class="usa-graphic-list"> <p>Learn how to manage a federal IT Accessibility Program, help your agency comply with Section 508 of the Rehabilitation Act, and use technology that conforms to the <a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines">Revised 508 Standards</a>.</p> <h2 id="playbooks">Playbooks</h2> <ul> <li><a href="/tools/playbooks/">Playbooks</a> - Step-by-step guidance for program managers and agency executives</li> </ul> <h2 id="who-does-what">Who Does What</h2> <p>To be successful, you鈥檒l need to clearly define roles and responsibilities.</p> <ul> <li><a href="/manage/roles">Roles & Responsibilities</a> - Covers responsibilities for program management, implementation and OMB reporting.</li> <li><a href="/manage/program-manager-responsibilities">IT Accessibility/508 Program Manager Responsibilities</a> - Recommend knowledge, skills and abilities.</li> </ul> <h2 id="assessing-user-needs">Assessing User Needs</h2> <p>Practice universal design and build organizational support to deliver accessible products and services.</p> <ul> <li><a href="/manage/identify-user-needs">Identify User Needs</a> - Meet user needs through development, testing, and policy compliance.</li> <li><a href="/create/universal-design">Universal Design</a> - Design to be accessible from the start.</li> <li><a href="/manage/support-accessible-content">Build Support for Accessible Content</a> - Follow the stages of content production to ensure your organization publishes accessible content.</li> </ul> <h2 id="policy-compliance-and-reporting">Policy Compliance and Reporting</h2> <p>Federal agencies are required to follow Section 508 and related laws and policies, to ensure government information and services are accessible to all. In addition, agency IT Accessibility Program Managers (508 Coordinators) and CIOs must report to OMB twice per year on program maturity.</p> <ul> <li><a href="/manage/laws-and-policies">IT Accessibility Laws and Policies</a> - Learn about the legal requirements for IT accessibility.</li> <li><a href="/manage/reporting">Monitor and Report Progress</a> - Learn how to prepare and submit required reports.</li> <li>Review the Digital Dashboard Accessibility Module to discover possible conformance issues on agency website homepages. <ol> <li> Log in to <a href="http://DigitalDashboard.gov">DigitalDashboard.gov</a> using your <a href="https://portal.max.gov/portal/home">MAX.gov</a> account </li> <li> Select the Accessibility module, and review the data for your agency <ol style="list-style-type:lower-alpha"> <li> Note that agency sites are scanned on a bi-weekly basis, so it may take a couple of weeks for issues to resolve on the Dashboard </li> </ol> </li> <li> First-time Dashboard users will need to submit a one-time access request to gain access to your agency data. Request access by emailing <a href="mailto:dotgovdashboard@gsa.gov">dotgovdashboard@gsa.gov</a>. </li> </ol> </li> <li><a href="/manage/improve-digital-dashboard-scores">How to Improve Digital Dashboard Accessibility Scores</a> - Guidance on how to improve your agency鈥檚 Digital Dashboard Accessibility module website scores.聽</li> <li><a href="/buy/solicitation-review-tool">The Solicitation Review Tool (SRT)</a> - Evaluate and improve your agency鈥檚 overall solicitation compliance with respect to accessibility.</li> </ul> <h2 id="overview">Overview</h2> <ul> <li><a href="/manage/program-roadmap">508 Program Management Roadmap</a> - High-level roadmap for managing a Federal agency IT Accessibility/508 program.</li> <li><a href="/manage/laws-and-policies/quick-reference-guide">Revised 508 Standards Transition Guide</a> - Overview of how to update existing programs to comply with the Revised 508 Standards.</li> </ul> <p>聽</p> <p><strong>Reviewed/Updated:</strong> October 2020</p> <p>聽</p> 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IT Accessibility Program Management | Section508.gov