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Greenhouse Status - No data showing in the job dashboard "Candidate Source Breakdown" widget (EU)
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} .flat-button, .masthead .updates-dropdown-container .show-updates-dropdown, .layout-content.status-full-history .show-filter.open { background-color:#3574D6; } /* CUSTOM COLOR OVERRIDES FOR UPTIME SHOWCASE */ .components-section .components-uptime-link { color: #aaaaaa; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item { color: #aaaaaa; opacity: 1; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item.light { color: #aaaaaa; opacity: 1; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .spacer { background: #aaaaaa; opacity: 1; } </style> <!-- custom css --> <!-- polyfills --> <script crossorigin="anonymous" src="https://cdnjs.cloudflare.com/polyfill/v3/polyfill.js"></script> <!-- Le HTML5 shim --> <!--[if lt IE 9]> <script src="//html5shim.googlecode.com/svn/trunk/html5.js"></script> <![endif]--> <!-- injection for static --> <meta name="twitter:card" content="summary"> <meta name="twitter:site" content="GHSupport"> <meta name="twitter:creator" content="GHSupport"> <meta name="robots" content="noindex,nofollow"> <meta property="og:type" content="article"> <meta property="og:url" content="https://status.greenhouse.io/incidents/xrbtn57cr1ds"> <meta property="og:image" content="https://dka575ofm4ao0.cloudfront.net/assets/logos/favicon-2b86ed00cfa6258307d4a3d0c482fd733c7973f82de213143b24fc062c540367.png"> <meta property="og:title" content="No data showing in the job dashboard "Candidate Source Breakdown" widget (EU)"> <meta property="og:description"> </head> <body class="status incident status-maintenance"> <style> /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ body, .layout-content.status.status-api .section .example-container .example-opener .color-secondary, .grouped-items-selector, .layout-content.status.status-full-history .history-nav a.current, div[id^="subscribe-modal"] .modal-footer, div[id^="subscribe-modal"], div[id^="updates-dropdown"] .updates-dropdown-section, #uptime-tooltip .tooltip-box { background-color:#FFFFFF; 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} .markdown-display table td + td, .markdown-display table th + th { border-left-color:#E0E0E0; } div[id^="subscribe-modal"] .modal-header, #uptime-tooltip .pointer-container .pointer-larger { border-bottom-color:#E0E0E0; } #uptime-tooltip .tooltip-box .outage-field { /* Generate the background-color for the outage-field from the css_body_background_color and css_border_color. For the default background (#ffffff) and default css_border_color (#e0e0e0), use the luminosity of the default background with a magic number to arrive at the original outage-field background color (#f4f5f7). I used the formula Target Color = Color * alpha + Background * (1 - alpha) to find the magic number of ~0.08. For darker css_body_background_color, luminosity values are lower so alpha trends toward becoming transparent (thus outage-field background becomes same as css_body_background_color). */ background-color: rgba(224,224,224,0.31); /* outage-field border-color alpha is inverse to the luminosity of css_body_background_color. 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} .flat-button, .masthead .updates-dropdown-container .show-updates-dropdown, .layout-content.status-full-history .show-filter.open { background-color:#3574D6; } /* CUSTOM COLOR OVERRIDES FOR UPTIME SHOWCASE */ .components-section .components-uptime-link { color: #aaaaaa; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item { color: #aaaaaa; opacity: 1; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item.light { color: #aaaaaa; opacity: 1; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .spacer { background: #aaaaaa; opacity: 1; } </style> <div class="layout-content status status-incident"> <div class="container"> <div class="page-title"> <div class="color-primary incident-name whitespace-pre-wrap impact-minor">No data showing in the job dashboard "Candidate Source Breakdown" widget (EU)</div> <div class="font-largest color-secondary subheader "> Incident Report for <a class="color-secondary" href="/">Greenhouse</a> </div> </div> <div class="incident-updates-container"> <!-- postmortem if it's published --> <!-- incident updates in reverse order --> <div class="row update-row"> <div class="update-title span3 font-large"> Resolved </div> <div class="update-container span9"> <div class="update-body font-regular"> <span class="whitespace-pre-wrap">The sourcing quality data as of November 12 are available and being displayed in the job dashboard widget. We are working on resuming the data refresh process. We will separately keep track of and notify customers when the data refreshes resume.</span> </div> <div class="update-timestamp font-small color-secondary"> Posted <span class="ago" data-datetime-unix="1731509162000"></span>Nov <var data-var='date'>13</var>, <var data-var='year'>2024</var> - <var data-var='time'>14:46</var> UTC </div> </div> </div> <div class="row update-row"> <div class="update-title span3 font-large"> Identified </div> <div class="update-container span9"> <div class="update-body font-regular"> <span class="whitespace-pre-wrap">We have identified the root cause of the missing data and have implemented a temporary remediation. Impacted EU customers should start seeing the widget get populated with data. We are working on a more permanent fix.</span> </div> <div class="update-timestamp font-small color-secondary"> Posted <span class="ago" data-datetime-unix="1731438586000"></span>Nov <var data-var='date'>12</var>, <var data-var='year'>2024</var> - <var data-var='time'>19:09</var> UTC </div> </div> </div> <div class="row update-row"> <div class="update-title span3 font-large"> Investigating </div> <div class="update-container span9"> <div class="update-body font-regular"> <span class="whitespace-pre-wrap">We are currently investigating the issue.</span> </div> <div class="update-timestamp font-small color-secondary"> Posted <span class="ago" data-datetime-unix="1731431051000"></span>Nov <var data-var='date'>12</var>, <var data-var='year'>2024</var> - <var data-var='time'>17:04</var> UTC </div> </div> </div> <!-- affected components --> <div class="components-affected font-small color-secondary border-color"> This incident affected: Greenhouse Recruiting (Silo 101). </div> </div> <div class="page-footer border-color font-small"> <a href="/"><span style="font-family:arial">←</span> Current Status</a> <span class="color-secondary powered-by"><a class="color-secondary" target="_blank" rel="noopener noreferrer nofollow" href="https://www.atlassian.com/software/statuspage?utm_campaign=status.greenhouse.io&utm_content=SP-notifications&utm_medium=powered-by&utm_source=inapp">Powered by Atlassian Statuspage</a></span> </div> </div> </div> <div class="modal hide fade modal-open-incident-subscribe" id="subscribe-modal-xrbtn57cr1ds" style="display: none" data-js-hook="incident-subscription-modal" role="dialog" aria-labelledby="incident-subscription-dialog-header" aria-describedby="incident-subscription-dialog-description" aria-modal="true"> <form class="modal-content" id="subscribe-form-xrbtn57cr1ds" action="/subscriptions/incident.json" accept-charset="UTF-8" data-remote="true" method="post"> <input type="hidden" name="incident_code" id="incident_code" value="xrbtn57cr1ds" autocomplete="off" /> <div class="modal-header"> <a href="#" data-dismiss="modal" class="close" data-js-hook="incident-modal-close" aria-label="close" role="button">×</a> <h4 id="incident-subscription-dialog-header"> Subscribe to Incident </h4> </div> <div class="modal-body"> <p style="margin-bottom:25px" id="incident-subscription-dialog-description"> Subscribe to updates for <strong>No data showing in the job dashboard "Candidate Source Breakdown" widget (EU)</strong> via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Greenhouse <strong>creates</strong> or <strong>resolves</strong> an incident. </p> <div class="control-group"> <label for="email-xrbtn57cr1ds">VIA EMAIL:</label> <div class="controls"> <input type="text" name="email" id="email-xrbtn57cr1ds" data-js-hook="email" class="full-width" /> </div> </div> <div class="control-group"> <label class="phone-country-code" for=phone-country-xrbtn57cr1ds>VIA SMS:</label> <div class="controls phone-number"> <div class="row"> <div id='phone-number-code-xrbtn57cr1ds' class="phone-country-wrapper"> <select name="phone_country" id="phone-country-xrbtn57cr1ds" data-js-hook="phone-country" class="span6 phone-country-dropdown"><option value="af" data-otp-enabled="false" >Afghanistan (+93)</option> <option value="al" data-otp-enabled="false" >Albania (+355)</option> <option value="dz" data-otp-enabled="false" >Algeria (+213)</option> <option value="as" data-otp-enabled="false" >American Samoa (+1)</option> <option value="ad" data-otp-enabled="false" >Andorra (+376)</option> <option value="ao" data-otp-enabled="false" >Angola (+244)</option> <option value="ai" data-otp-enabled="false" >Anguilla (+1)</option> <option value="ag" data-otp-enabled="false" >Antigua and Barbuda (+1)</option> <option value="ar" data-otp-enabled="false" >Argentina (+54)</option> <option value="am" data-otp-enabled="false" >Armenia (+374)</option> <option value="aw" data-otp-enabled="false" >Aruba (+297)</option> <option value="au" data-otp-enabled="false" >Australia/Cocos/Christmas Island (+61)</option> <option value="at" data-otp-enabled="false" >Austria (+43)</option> <option value="az" data-otp-enabled="false" >Azerbaijan (+994)</option> <option value="bs" data-otp-enabled="false" >Bahamas (+1)</option> <option value="bh" data-otp-enabled="false" >Bahrain (+973)</option> <option value="bd" data-otp-enabled="false" >Bangladesh (+880)</option> <option value="bb" data-otp-enabled="false" >Barbados (+1)</option> <option value="by" data-otp-enabled="false" >Belarus (+375)</option> <option value="be" data-otp-enabled="false" >Belgium (+32)</option> <option value="bz" data-otp-enabled="false" >Belize (+501)</option> <option value="bj" data-otp-enabled="false" >Benin (+229)</option> <option value="bm" data-otp-enabled="false" >Bermuda (+1)</option> <option value="bo" data-otp-enabled="false" >Bolivia (+591)</option> <option value="ba" data-otp-enabled="false" >Bosnia and Herzegovina (+387)</option> <option value="bw" data-otp-enabled="false" >Botswana (+267)</option> <option value="br" data-otp-enabled="false" >Brazil (+55)</option> <option value="bn" data-otp-enabled="false" >Brunei (+673)</option> <option value="bg" data-otp-enabled="false" >Bulgaria (+359)</option> <option value="bf" data-otp-enabled="false" >Burkina Faso (+226)</option> <option value="bi" data-otp-enabled="false" >Burundi (+257)</option> <option value="kh" data-otp-enabled="false" >Cambodia (+855)</option> <option value="cm" data-otp-enabled="false" >Cameroon (+237)</option> <option value="ca" data-otp-enabled="false" >Canada (+1)</option> <option value="cv" data-otp-enabled="false" >Cape Verde (+238)</option> <option value="ky" data-otp-enabled="false" >Cayman Islands (+1)</option> <option value="cf" data-otp-enabled="false" >Central Africa (+236)</option> <option value="td" data-otp-enabled="false" >Chad (+235)</option> <option value="cl" data-otp-enabled="false" >Chile (+56)</option> <option value="cn" data-otp-enabled="false" >China (+86)</option> <option value="co" data-otp-enabled="false" >Colombia (+57)</option> <option value="km" data-otp-enabled="false" >Comoros (+269)</option> <option value="cg" data-otp-enabled="false" >Congo (+242)</option> <option value="cd" data-otp-enabled="false" >Congo, Dem Rep (+243)</option> <option value="cr" data-otp-enabled="false" >Costa Rica (+506)</option> <option value="hr" data-otp-enabled="false" >Croatia (+385)</option> <option value="cy" data-otp-enabled="false" >Cyprus (+357)</option> <option value="cz" data-otp-enabled="false" >Czech Republic (+420)</option> <option value="dk" data-otp-enabled="false" >Denmark (+45)</option> <option value="dj" data-otp-enabled="false" >Djibouti (+253)</option> <option value="dm" data-otp-enabled="false" >Dominica (+1)</option> <option value="do" data-otp-enabled="false" >Dominican Republic (+1)</option> <option value="eg" data-otp-enabled="false" >Egypt (+20)</option> <option value="sv" data-otp-enabled="false" >El Salvador (+503)</option> <option value="gq" data-otp-enabled="false" >Equatorial Guinea (+240)</option> <option value="ee" data-otp-enabled="false" >Estonia (+372)</option> <option value="et" data-otp-enabled="false" >Ethiopia (+251)</option> <option value="fo" data-otp-enabled="false" >Faroe Islands (+298)</option> <option value="fj" data-otp-enabled="false" >Fiji (+679)</option> <option value="fi" data-otp-enabled="false" >Finland/Aland Islands (+358)</option> <option value="fr" data-otp-enabled="false" >France (+33)</option> <option value="gf" data-otp-enabled="false" >French Guiana (+594)</option> <option value="pf" data-otp-enabled="false" >French Polynesia (+689)</option> <option value="ga" data-otp-enabled="false" >Gabon (+241)</option> <option value="gm" data-otp-enabled="false" >Gambia (+220)</option> <option value="ge" data-otp-enabled="false" >Georgia (+995)</option> <option value="de" data-otp-enabled="false" >Germany (+49)</option> <option value="gh" data-otp-enabled="false" >Ghana (+233)</option> <option value="gi" data-otp-enabled="false" >Gibraltar (+350)</option> <option value="gr" data-otp-enabled="false" >Greece (+30)</option> <option value="gl" data-otp-enabled="false" >Greenland (+299)</option> <option value="gd" data-otp-enabled="false" >Grenada (+1)</option> <option value="gp" data-otp-enabled="false" >Guadeloupe (+590)</option> <option value="gu" data-otp-enabled="false" >Guam (+1)</option> <option value="gt" data-otp-enabled="false" >Guatemala (+502)</option> <option value="gn" data-otp-enabled="false" >Guinea (+224)</option> <option value="gy" data-otp-enabled="false" >Guyana (+592)</option> <option value="ht" data-otp-enabled="false" >Haiti (+509)</option> <option value="hn" data-otp-enabled="false" >Honduras (+504)</option> <option value="hk" data-otp-enabled="false" >Hong Kong (+852)</option> <option value="hu" data-otp-enabled="false" >Hungary (+36)</option> <option value="is" data-otp-enabled="false" >Iceland (+354)</option> <option value="in" data-otp-enabled="false" >India (+91)</option> <option value="id" data-otp-enabled="false" >Indonesia (+62)</option> <option value="iq" data-otp-enabled="false" >Iraq (+964)</option> <option value="ie" data-otp-enabled="false" >Ireland (+353)</option> <option value="il" data-otp-enabled="false" >Israel (+972)</option> <option value="it" data-otp-enabled="false" >Italy (+39)</option> <option value="jm" data-otp-enabled="false" >Jamaica (+1)</option> <option value="jp" data-otp-enabled="false" >Japan (+81)</option> <option value="jo" data-otp-enabled="false" >Jordan (+962)</option> <option value="ke" data-otp-enabled="false" >Kenya (+254)</option> <option value="kr" data-otp-enabled="false" >Korea, Republic of (+82)</option> <option value="xk" data-otp-enabled="false" >Kosovo (+383)</option> <option value="kw" data-otp-enabled="false" >Kuwait (+965)</option> <option value="kg" data-otp-enabled="false" >Kyrgyzstan (+996)</option> <option value="la" data-otp-enabled="false" >Laos (+856)</option> <option value="lv" data-otp-enabled="false" >Latvia (+371)</option> <option value="lb" data-otp-enabled="false" >Lebanon (+961)</option> <option value="ls" data-otp-enabled="false" >Lesotho (+266)</option> <option value="lr" data-otp-enabled="false" >Liberia (+231)</option> <option value="ly" data-otp-enabled="false" >Libya (+218)</option> <option value="li" data-otp-enabled="false" >Liechtenstein (+423)</option> <option value="lt" data-otp-enabled="false" >Lithuania (+370)</option> <option value="lu" data-otp-enabled="false" >Luxembourg (+352)</option> <option value="mo" data-otp-enabled="false" >Macao (+853)</option> <option value="mk" data-otp-enabled="false" >Macedonia (+389)</option> <option value="mg" data-otp-enabled="false" >Madagascar (+261)</option> <option value="mw" data-otp-enabled="false" >Malawi (+265)</option> <option value="my" data-otp-enabled="false" >Malaysia (+60)</option> <option value="mv" data-otp-enabled="false" >Maldives (+960)</option> <option value="ml" data-otp-enabled="false" >Mali (+223)</option> <option value="mt" data-otp-enabled="false" >Malta (+356)</option> <option value="mq" data-otp-enabled="false" >Martinique (+596)</option> <option value="mr" data-otp-enabled="false" >Mauritania (+222)</option> <option value="mu" data-otp-enabled="false" >Mauritius (+230)</option> <option value="mx" data-otp-enabled="false" >Mexico (+52)</option> <option value="mc" data-otp-enabled="false" >Monaco (+377)</option> <option value="mn" data-otp-enabled="false" >Mongolia (+976)</option> <option value="me" data-otp-enabled="false" >Montenegro (+382)</option> <option value="ms" data-otp-enabled="false" >Montserrat (+1)</option> <option value="ma" data-otp-enabled="false" >Morocco/Western Sahara (+212)</option> <option value="mz" data-otp-enabled="false" >Mozambique (+258)</option> <option value="na" data-otp-enabled="false" >Namibia (+264)</option> <option value="np" data-otp-enabled="false" >Nepal (+977)</option> <option value="nl" data-otp-enabled="false" >Netherlands (+31)</option> <option value="nz" data-otp-enabled="false" >New Zealand (+64)</option> <option value="ni" data-otp-enabled="false" >Nicaragua (+505)</option> <option value="ne" data-otp-enabled="false" >Niger (+227)</option> <option value="ng" data-otp-enabled="false" >Nigeria (+234)</option> <option value="no" data-otp-enabled="false" >Norway (+47)</option> <option value="om" data-otp-enabled="false" >Oman (+968)</option> <option value="pk" data-otp-enabled="false" >Pakistan (+92)</option> <option value="ps" data-otp-enabled="false" >Palestinian Territory (+970)</option> <option value="pa" data-otp-enabled="false" >Panama (+507)</option> <option value="py" data-otp-enabled="false" >Paraguay (+595)</option> <option value="pe" data-otp-enabled="false" >Peru (+51)</option> <option value="ph" data-otp-enabled="false" >Philippines (+63)</option> <option value="pl" data-otp-enabled="false" >Poland (+48)</option> <option value="pt" data-otp-enabled="false" >Portugal (+351)</option> <option value="pr" data-otp-enabled="false" >Puerto Rico (+1)</option> <option value="qa" data-otp-enabled="false" >Qatar (+974)</option> <option value="re" data-otp-enabled="false" >Reunion/Mayotte (+262)</option> <option value="ro" data-otp-enabled="false" >Romania (+40)</option> <option value="ru" data-otp-enabled="false" >Russia/Kazakhstan (+7)</option> <option value="rw" data-otp-enabled="false" >Rwanda (+250)</option> <option value="ws" data-otp-enabled="false" >Samoa (+685)</option> <option value="sm" data-otp-enabled="false" >San Marino (+378)</option> <option value="sa" data-otp-enabled="false" >Saudi Arabia (+966)</option> <option value="sn" data-otp-enabled="false" >Senegal (+221)</option> <option value="rs" data-otp-enabled="false" >Serbia (+381)</option> <option value="sc" data-otp-enabled="false" >Seychelles (+248)</option> <option value="sl" data-otp-enabled="false" >Sierra Leone (+232)</option> <option value="sg" data-otp-enabled="false" >Singapore (+65)</option> <option value="sk" data-otp-enabled="false" >Slovakia (+421)</option> <option value="si" data-otp-enabled="false" >Slovenia (+386)</option> <option value="za" data-otp-enabled="false" >South Africa (+27)</option> <option value="es" data-otp-enabled="false" >Spain (+34)</option> <option value="lk" data-otp-enabled="false" >Sri Lanka (+94)</option> <option value="kn" data-otp-enabled="false" >St Kitts and Nevis (+1)</option> <option value="lc" data-otp-enabled="false" >St Lucia (+1)</option> <option value="vc" data-otp-enabled="false" >St Vincent Grenadines (+1)</option> <option value="sd" data-otp-enabled="false" >Sudan (+249)</option> <option value="sr" data-otp-enabled="false" >Suriname (+597)</option> <option value="sz" data-otp-enabled="false" >Swaziland (+268)</option> <option value="se" data-otp-enabled="false" >Sweden (+46)</option> <option value="ch" data-otp-enabled="false" >Switzerland (+41)</option> <option value="tw" data-otp-enabled="false" >Taiwan (+886)</option> <option value="tj" data-otp-enabled="false" >Tajikistan (+992)</option> <option value="tz" data-otp-enabled="false" >Tanzania (+255)</option> <option value="th" data-otp-enabled="false" >Thailand (+66)</option> <option value="tg" data-otp-enabled="false" >Togo (+228)</option> <option value="to" data-otp-enabled="false" >Tonga (+676)</option> <option value="tt" data-otp-enabled="false" >Trinidad and Tobago (+1)</option> <option value="tn" data-otp-enabled="false" >Tunisia (+216)</option> <option value="tr" data-otp-enabled="false" >Turkey (+90)</option> <option value="tc" data-otp-enabled="false" >Turks and Caicos Islands (+1)</option> <option value="ug" data-otp-enabled="false" >Uganda (+256)</option> <option value="ua" data-otp-enabled="false" >Ukraine (+380)</option> <option value="ae" data-otp-enabled="false" >United Arab Emirates (+971)</option> <option value="gb" data-otp-enabled="false" >United Kingdom (+44)</option> <option value="us" data-otp-enabled="false" selected>United States (+1)</option> <option value="uy" data-otp-enabled="false" >Uruguay (+598)</option> <option value="uz" data-otp-enabled="false" >Uzbekistan (+998)</option> <option value="ve" data-otp-enabled="false" >Venezuela (+58)</option> <option value="vn" data-otp-enabled="false" >Vietnam (+84)</option> <option value="vg" data-otp-enabled="false" >Virgin Islands, British (+1)</option> <option value="vi" data-otp-enabled="false" >Virgin Islands, U.S. (+1)</option> <option value="ye" data-otp-enabled="false" >Yemen (+967)</option> <option value="zm" data-otp-enabled="false" >Zambia (+260)</option> <option value="zw" data-otp-enabled="false" >Zimbabwe (+263)</option></select> </div> </div> </div> <label class="sub-label" for="phone-number-xrbtn57cr1ds">Enter mobile number</label> <div class="controls phone-number" data-js-hook="modal-open-incident-subscribe-phone-number"> <div class="flex-container"> <input type="text" name="phone_number" id="phone-number-xrbtn57cr1ds" data-js-hook="phone-number" /> <input type="hidden" name="incident-code-xrbtn57cr1ds" id="incident-code-xrbtn57cr1ds" value="xrbtn57cr1ds" autocomplete="off" /> <a class="btn-change-number-incident" id="btn-change-number-incident-xrbtn57cr1ds" style="display: none;" data-incident-code="xrbtn57cr1ds" href="#"> Edit number </a> <a class="btn-subcriber-send-otp" id="btn-subcriber-send-otp-xrbtn57cr1ds" style="display: none;" data-incident-code="xrbtn57cr1ds" href="#"> Send OTP </a> </div> </div> <div class="sms-atl-error" id='sms-atl-error-xrbtn57cr1ds'></div> <div class="opt-container-section" id='otp-container-incident-xrbtn57cr1ds' style="display:none"> <label class="sub-label" for="otp">Enter the OTP sent</label> <div class="flex-container"> <input name="otp" id='otp-field-xrbtn57cr1ds' type="text" class="prepend" disabled> <a class="resend-otp" id="resend-otp-xrbtn57cr1ds" style="display: none;" data-incident-code="xrbtn57cr1ds" href="#"> Resend OTP </a> <span class="timer-incident" id='timer-incident-xrbtn57cr1ds' style="display:none"> in <span id='countdown-incident-xrbtn57cr1ds'>30</span> seconds</span> </div> <div class="info-row flex-container"> <div class="info-icon"><svg width="2vh" height="2vh" viewBox="0 0 21 21" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" id="status-embed-svg-info-icon"> <defs> <path d="M2,12 C2,6.47666667 6.47666667,2 12,2 C17.5233333,2 22,6.47666667 22,12 C22,17.5233333 17.5233333,22 12,22 C6.47666667,22 2,17.5233333 2,12 Z M4,12 C4,16.4187638 7.58123617,20 12,20 C16.4187638,20 20,16.4187638 20,12 C20,7.58123617 16.4187638,4 12,4 C7.58123617,4 4,7.58123617 4,12 Z M11,11.0029293 C11,10.4490268 11.4438648,10 12,10 C12.5522847,10 13,10.4378814 13,11.0029293 L13,15.9970707 C13,16.5509732 12.5561352,17 12,17 C11.4477153,17 11,16.5621186 11,15.9970707 L11,11.0029293 Z M12,9 C11.4477153,9 11,8.55228475 11,8 C11,7.44771525 11.4477153,7 12,7 C12.5522847,7 13,7.44771525 13,8 C13,8.55228475 12.5522847,9 12,9 Z" id="path-info"></path> </defs> <g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g transform="translate(-702.000000, -945.000000)"> <g id="global/info" transform="translate(700.500000, 943.500000)"> <mask id="mask-info" fill="white"> <use xlink:href="#path-info"></use> </mask> <use id="Combined-Shape" fill="#42526E" fill-rule="nonzero" xlink:href="#path-info"></use> <g id="Neutral-/-N000" mask="url(#mask-info)" fill-rule="evenodd"> <polygon points="0 24 24 24 24 0 0 0"></polygon> </g> </g> </g> </g> </svg> </div> <div>To receive SMS updates, please verify your number. To proceed with just email click ‘Subscribe’ </div> </div> </div> </div> </div> <div class="modal-footer incident-subscribe"> <!-- tests fail if static width isn't present ¯\_(ツ)_/¯ --> <button name="button" type="submit" class="flat-button cpt-button incident-subscribe-btn-captcha" id="subscribe-btn-xrbtn57cr1ds" onclick="submitCaptchaIncidentSubscribe(event)">Subscribe to Incident</button> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="hidden" name="g-recaptcha-response" id="g-recaptcha-response" value="false" autocomplete="off" /> <div class="terms_and_privacy_information left small">Message and data rates may apply. By subscribing you agree to the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms">Terms of Service</a>, and the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>. This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </div> </form> </div> <script> $(function () { const phoneNumberInputIncident = $('#phone-number-xrbtn57cr1ds'); const phoneCountrySelect = $('#phone-country-xrbtn57cr1ds'); const errorDiv = $('#sms-atl-error-xrbtn57cr1ds'); const phoneCountryDiv = $('#phone-number-code-xrbtn57cr1ds'); if(errorDiv.length){ function checkSelectedCountry() { const selectedCountry = phoneCountrySelect.val(); const isOtpEnabled = phoneCountryDiv.attr('data-otp-enabled') === 'true'; if(false && selectedCountry === 'sg') { // Replace 'SG' with the actual value representing Singapore in your select tag phoneNumberInputIncident.prop('disabled', true); errorDiv.html(`Due to new Singapore government regulations, we're currently not supporting text subscriptions in Singapore.<a href="https://community.atlassian.com/t5/Statuspage-articles/Attention-SMS-notifications-will-be-disabled-on-August-1st-2023/ba-p/2424398" target="_blank"> Learn more.</a> <br> Select another method to subscribe.`); } else { phoneNumberInputIncident.prop('readOnly', false); errorDiv.html(''); if(false){ $('#btn-change-number-incident-xrbtn57cr1ds').css('display', 'none'); $('#resend-otp-xrbtn57cr1ds').css('display', 'none'); $('#timer-incident-xrbtn57cr1ds').css('display', 'none'); if(isOtpEnabled){ $('#otp-container-incident-xrbtn57cr1ds').css('display', 'block'); $('#btn-subcriber-send-otp-xrbtn57cr1ds').css('display', 'block'); } else { $('#otp-container-incident-xrbtn57cr1ds').css('display', 'none'); $('#btn-subcriber-send-otp-xrbtn57cr1ds').css('display', 'none'); } } } } phoneCountrySelect.on('change', checkSelectedCountry); checkSelectedCountry(); } }); document.addEventListener('DOMContentLoaded', function() { const dropdowns = document.querySelectorAll('.phone-country-dropdown'); if (dropdowns.length > 0) { dropdowns.forEach(function(dropdown) { const dropdownId = dropdown.id; const incidentCode = dropdownId.split('-').pop(); const wrapperDiv = $('#phone-number-code-' + incidentCode); function updateOtpEnabledAttribute() { const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.attr('data-otp-enabled', otpEnabled); } dropdown.addEventListener('change', updateOtpEnabledAttribute); updateOtpEnabledAttribute(); }); } }); var countdownTimers = {}; var phoneNumberInputIncident = $('#phone-number-xrbtn57cr1ds'); var RESEND_TIMER = 30; $(function() { $('#subscribe-form-xrbtn57cr1ds').on('ajax:success', function(e, data, status, xhr){ var $form = $(this); var formId = $form.attr('id'); var incidentCode = formId.split('-').pop(); $('#btn-change-number-incident-' + incidentCode).css('display', 'block'); if ( $('#btn-change-number-incident-'+ incidentCode).css('display') !== 'none') { $('#btn-change-number-incident-'+ incidentCode).css('display', 'none'); $('#btn-subcriber-send-otp-'+ incidentCode).css('display', 'block'); $('#otp-container-incident-'+ incidentCode).css('display', 'block'); $('#resend-otp-'+ incidentCode).css('display', 'none'); $('#timer-incident-'+ incidentCode).css('display', 'none'); $('#phone-number-' + incidentCode).prop('readOnly', false); $('#otp-field-' + incidentCode).val('').prop('disabled', true); } if(countdownTimers){ clearInterval(countdownTimers[incidentCode]); } }); $('#btn-change-number-incident-xrbtn57cr1ds').on('click', function (e) { var incidentCode = $(this).data('incident-code'); showSendOTP(incidentCode); return false; }); $('#btn-subcriber-send-otp-xrbtn57cr1ds').on('click', function (e) { let incidentCode = $(this).data('incident-code'); let phoneNumber = $('#phone-number-' + incidentCode).val(); let countryCode = $('#phone-country-' + incidentCode).val(); let incidentCodeField = $('#incident-code-' + incidentCode).val(); sendOtpRequest(phoneNumber, countryCode, incidentCodeField, function (data, status) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); e.preventDefault(); if (data.type === 'success') { showChangeNumber(incidentCode); } }); }); $('#resend-otp-xrbtn57cr1ds').on('click', function(e) { let incidentCode = $(this).data('incident-code'); let phoneNumber = $('#phone-number-' + incidentCode).val(); let countryCode = $('#phone-country-' + incidentCode).val(); let incidentCodeField = $('#incident-code-' + incidentCode).val(); sendOtpRequest(phoneNumber, countryCode, incidentCodeField, function (data, status) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); e.preventDefault(); disableResendIncident(incidentCode); if (data.type === 'success') { var display = $('#countdown-incident-' + incidentCode); startTimerIncident(RESEND_TIMER, display, incidentCode ); } }); }); }) function sendOtpRequest(phoneNumber, countryCode, incidentCode, onSuccess) { $.ajax({ type: 'POST', url: "/subscriptions/new-sms", data: { phone_number: phoneNumber, phone_country: countryCode, incident_code: incidentCode, type: 'resend' }, }).done(onSuccess); } function showChangeNumber(incidentCode) { $('#btn-change-number-incident-' + incidentCode).css('display', 'block'); $('#btn-subcriber-send-otp-' + incidentCode).css('display', 'none'); $('#otp-field-' + incidentCode).val('').prop('disabled', false); $('#phone-number-' + incidentCode).prop('readOnly', true); $('#resend-otp-'+ incidentCode).css('display', 'block'); var display = $('#countdown-incident-' + incidentCode); startTimerIncident(RESEND_TIMER, display, incidentCode) } function showSendOTP(incidentCode) { $('#btn-change-number-incident-' + incidentCode).css('display', 'none'); $('#btn-subcriber-send-otp-' + incidentCode).css('display', 'block'); $('#otp-field-' + incidentCode).val('').prop('disabled', true); $('#phone-number-' + incidentCode).prop('readOnly', false); $('#resend-otp-'+ incidentCode).css('display', 'none'); $('#timer-incident-'+ incidentCode).css('display', 'none'); clearInterval(countdownTimers[incidentCode]); } function startTimerIncident(duration, display, incidentCode){ var timerIncident = duration, seconds; clearInterval(countdownTimers[incidentCode]); countdownTimers[incidentCode] = setInterval(function () { seconds = parseInt(timerIncident % 60, 10); display.text(seconds); $('#timer-incident-'+ incidentCode).css('display', 'block'); if(--timerIncident < 0){ enableResendIncident(incidentCode); clearInterval(countdownTimers[incidentCode]); } }, 1000); disableResendIncident(incidentCode); } function enableResendIncident(incidentCode){ $('#resend-otp-' + incidentCode).css('color', ''); $('#resend-otp-' + incidentCode).css('pointer-events', ''); $('#timer-incident-'+ incidentCode).css('display', 'none'); } function disableResendIncident(incidentCode){ $('#resend-otp-' + incidentCode).css('color', 'grey'); $('#resend-otp-' + incidentCode).css('pointer-events', 'none'); } </script> <script src="https://dka575ofm4ao0.cloudfront.net/assets/status_manifest-6a7ae3a8e2e1b1e1d9466495faa0851c3f5fff938743f6501c900aa2a8792e8c.js"></script> <div id="cpt-notification-container"></div> <!-- all of the content_for stuff --> <script src="https://dka575ofm4ao0.cloudfront.net/assets/register_subscription_form-589b657fec607087fc5c740c568270907310bc4f6aaa20256e70f01b103025ca.js"></script> <script type="text/javascript"> $(function() { SP.currentPage.registerSubscriptionForm('email'); SP.currentPage.registerSubscriptionForm('sms'); SP.currentPage.registerSubscriptionForm('webhook'); }); $(function() { SP.currentPage.registerSubscriptionForm('xrbtn57cr1ds'); }); </script> <script src="https://dka575ofm4ao0.cloudfront.net/assets/status_common-c1b99d73ee7ab0fea796bd170723c1daac1381095a7dd7501a38ce6f333d86b3.js"></script> <script> $(function() { // docks custom footer var content = $('.layout-content > .container') , header = $('.custom-header-container') , footer = $('.custom-footer-container') if (!footer.length) { content.addClass('default-spacing'); } else { var screenHeight = $(window).outerHeight() , containerHeight = $('.layout-content > .container').outerHeight(true) || null , headerHeight = $('.custom-header-container').outerHeight(true) || null , footerHeight = $('.custom-footer-container').outerHeight(true) || null; if (screenHeight > containerHeight + footerHeight + headerHeight) { $('.layout-content > .container').css('padding-bottom', screenHeight - containerHeight - footerHeight - headerHeight); } } }); $(function() { $(document).on('ajax:complete', '.modal.in', function(e) { // Close the active modal. $('.modal.in').modal('hide'); }); }); $(function() { var timeDifference = function(previous) { var msPerMinute = 60 * 1000; var msPerHour = msPerMinute * 60; var msPerDay = msPerHour * 24; var msPerMonth = msPerDay * 30; var msPerYear = msPerDay * 365; var now = Date.now(); var elapsedMs = now - previous; var elapsed = Math.round(elapsedMs/msPerMinute); if (elapsed === 0) { return elapsedString(1) + ' minute ago. '; } else if (elapsed < 60) { return elapsedString(elapsed) + ' minute' + plural(elapsed) + ' ago. '; } elapsed = Math.round(elapsedMs/msPerHour); if (elapsed < 24) { return elapsedString(elapsed) + ' hour' + plural(elapsed) + ' ago. '; } elapsed = Math.round(elapsedMs/msPerDay); if (elapsed < 31) { return elapsedString(elapsed) + ' day' + plural(elapsed) + ' ago. '; } elapsed = Math.round(elapsedMs/msPerMonth); if (elapsed < 12) { return elapsedString(elapsed) + ' month' + plural(elapsed) + ' ago. '; } elapsed = Math.round(elapsedMs/msPerYear); return elapsedString(elapsed) + ' year' + plural(elapsed) + ' ago. '; }; var elapsedString = function(elapsed) { return '<var data-var="num">' + elapsed + '</var>' }; var plural = function(x) { return (x <= 1) ? '' : 's'; }; var relative_dates = $('span.ago'); relative_dates.each(function() { var $el = $(this); var time = $el.data("datetime-unix"); $el.html(timeDifference(time)); }) }); </script> <script> /** INITIALIZATION **/ var recaptchaIds = {} // Unfortunately there's no unique selectors on the parent divs that recaptcha adds. The first unique selector // is the iframe rendered 2 levels deep. So this waits until the iframes are added to the page, then finds // the parent div and sets the z index so that it'll render above our modals & dropdowns from the start. function setZIndex(captchaCount, startTime) { // bail after 10s just in case so we don't do this forever if something whaky happens if (new Date() - startTime > 10000) { return; } var iframes = document.querySelectorAll('iframe[title="recaptcha challenge"]'); if (iframes.length != captchaCount) { setTimeout(function() { setZIndex(captchaCount, startTime); }, 500); } for (var i = 0; i < iframes.length; i++) { // incident subscribe modal is 1050, so this has to be above that iframes[i].parentElement.parentElement.style.zIndex = "1100"; } } function updateCaptchaIframeTitle(captchaCount, startTime, updates=0) { if (new Date() - startTime > 10000 || captchaCount === updates) { return; } var iframesWithTitle = document.querySelectorAll('iframe[title="recaptcha challenge expires in two minutes"]'); if (iframesWithTitle.length != captchaCount) { setTimeout(function() { updateCaptchaIframeTitle(captchaCount, startTime, iframesWithTitle.length + updates); }, 500); } for (var i = 0; i < iframesWithTitle.length; i++) { iframesWithTitle[i].title = "recaptcha"; } } function addIncidentCaptcha() { var incidentCaptcha = document.createElement('div'); incidentCaptcha.setAttribute('id', 'subscribe-incident-recaptcha'); incidentCaptcha.setAttribute('class', 'g-recaptcha'); incidentCaptcha.setAttribute('data-sitekey', '6LcZ-b0UAAAAAENi956aWzynTT2ZJ80dGU3F80Op'); incidentCaptcha.setAttribute('data-callback', 'submitIncidentSubscriberSuccess'); incidentCaptcha.setAttribute('data-error-callback', 'submitIncidentSubscriberError'); incidentCaptcha.setAttribute('data-size', 'invisible'); document.body.appendChild(incidentCaptcha); var incidentCode = document.createElement('input'); incidentCode.setAttribute('type', 'hidden'); incidentCode.setAttribute('id', 'submit_incident_code'); document.body.appendChild(incidentCode); } var onloadCallback = function() { // if there is an incident, then add incident captcha element if (document.getElementsByClassName('modal-open-incident-subscribe').length > 0) { addIncidentCaptcha(); } var captchas = document.getElementsByClassName("g-recaptcha"); for(var i = 0; i < captchas.length; i++) { var elId = captchas[i].id; recaptchaIds[elId] = grecaptcha.enterprise.render(elId); } setZIndex(captchas.length, new Date()); updateCaptchaIframeTitle(captchas.length, new Date()); } /** SUBSCRIBE DROPDOWN */ // callbacks for captcha success function submitNewSubscriber(type, error) { if (error) document.querySelector('#subscribe-form-' + type + ' #captcha_error').value = 'true'; document.getElementById('subscribe-form-' + type).dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-btn-' + type]); } function submitNewEmailSubscriber(token) { submitNewSubscriber('email'); } function submitNewSmsSubscriber(token) { submitNewSubscriber('sms'); } function submitNewWebhookSubscriber(token) { submitNewSubscriber('webhook'); } function submitIncidentSubscriber(token, error) { var incidentCode = document.getElementById('submit_incident_code').value; var incidentForm = document.getElementById('subscribe-form-' + incidentCode); incidentForm.querySelector('input[name="captcha_error"]').value = error; incidentForm.querySelector('input[name="g-recaptcha-response"]').value = token; incidentForm.dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-incident-recaptcha']); } function submitIncidentSubscriberSuccess(token) { submitIncidentSubscriber(token, 'false'); } // callbacks if we get captcha network errors function emailSubscriberCaptchaError(token) { submitNewSubscriber('email', true); } function smsSubscriberCaptchaError(token) { submitNewSubscriber('sms', true); } function webhookSubscriberCaptchaError(token) { submitNewSubscriber('webhook', true); } function submitIncidentSubscriberError(token) { submitIncidentSubscriber(token, 'true'); } // tracking clicks ['email', 'sms', 'webhook'].forEach(function(type) { var el = document.getElementById('subscribe-btn-' + type); el && el.addEventListener("click", function() { $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: type } }) }) }) // form submission success callbacks $('#subscribe-form-email').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('email').value = ''; } }); $('#subscribe-form-sms').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success' && data.otp_flow !== true) { SP.currentPage.updatesDropdown.hide(); document.getElementById('phone-number').value = ''; } }); $('#subscribe-form-webhook').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('endpoint-webhooks').value = ''; document.getElementById('email-webhooks').value = ''; } }); $('a.subscribe').on('click', function() { document.body.style.overflow = "hidden"; document.body.style.height = "100vh"; }); $('div.modal-open-incident-subscribe').on('hidden', function(){ document.body.style.overflow = ""; document.body.style.height = ""; }); function submitCaptchaIncidentSubscribe(event) { var incidentCode = event.target.id.split('-')[2]; event.preventDefault(); $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: 'incident' } }) document.getElementById('submit_incident_code').value = incidentCode; grecaptcha.enterprise.execute(recaptchaIds['subscribe-incident-recaptcha']); } </script> <script src='https://www.recaptcha.net/recaptcha/enterprise.js?onload=onloadCallback&render=explicit' async defer></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/common-814024cd42fea12d6fe1.chunk.js"></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/globals-0c851e8c6754c4375f64.chunk.js"></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/runtime-8a1984f6547cb712c8d9.js"></script> <script> window.addEventListener('load', function () { const urlParams = new URLSearchParams(window.location.search); const messageToken = urlParams.get('slack_message_token'); const channelName = escape(urlParams.get('channel_name')); if(!!messageToken) { switch(messageToken) { case 'slack_auth_error': HRB.utils.notify('The Slack authorization attempt was unsuccessful. Try again.', {cssClass:'error'}); break; case 'subscribers_disabled_error': HRB.utils.notify('Slack subscriptions are not enabled on this page.', {cssClass:'error'}); break; case 'direct_message_channel_error': HRB.utils.notify('Subscriptions aren’t supported in direct messages. Try subscribing again and choose a channel instead.', {cssClass:'error'}); break case 'duplicate_error': HRB.utils.notify("You're already subscribed to get Slack notifications in that channel.", {cssClass:'error'}); break; case 'duplicate_private_channel_error': HRB.utils.notify(`You're already subscribed to get Slack notifications in #${channelName}. Invite the @Statuspage app to that channel to start getting status updates.`, {cssClass: 'error'}); break; case 'default_success': HRB.utils.notify("You're now subscribed to get Statuspage updates in Slack!", {cssClass:'success'}); break; case 'private_channel_success': HRB.utils.notify(`IMPORTANT: Invite the @Statuspage app to your Slack channel #${channelName} to start getting status updates.`, {cssClass:'success'}); break; } } }); </script> <!-- FOR FLASH NOTICES --> <!-- FOR ERROR --> <script> $(function() { var $link = $('<span class="color-secondary powered-by"><a class="color-secondary" target="_blank" rel="noopener noreferrer nofollow" href="https://www.atlassian.com/software/statuspage?utm_campaign=status.greenhouse.io&utm_content=SP-notifications&utm_medium=powered-by&utm_source=inapp">Powered by Atlassian Statuspage</a></span>'); var setPoweredByStyles = function() { if (!$('.powered-by').length) { $link.appendTo($('.page-footer')) } $('.powered-by').attr('style', 'display: inline !important; visibility:visible !important; opacity: 1 !important; position:static !important; text-indent:0px !important; transform:scale(1) !important'); } setInterval(setPoweredByStyles, 1000); }); </script> </body> </html>