Install and Uninstall the Cisco FindIT Kaseya Plugin

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It tightly integrates the Cisco FindIT Network Manager with the Kaseya VSA, allowing for centralized management of the network. The plugin allows access to the powerful management features of FindIT including action management, dashboards, device discovery, network topology, remote device management, actionable alerts and event history.</p> <p>The Cisco FindIT Kaseya Plugin complies with all third-party integration requirements for Kaseya on-premise VSA versions 9.3 and 9.4.</p> <p>This article aims to provide instructions on how to install and uninstall the Cisco FindIT Kaseya Plugin to and from the Kaseya VSA Server.</p> <h2>Applicable Devices</h2> <ul> <li>FindIT Network Manager</li> <li>FindIT Network Probe</li> </ul> <h2>Software Version</h2> <ul> <li>1.1</li> </ul> <h2>Install and Uninstall the Cisco FindIT Kaseya Plugin</h2> <h3>Install the Cisco FindIT Kaseya Plugin to the Kaseya VSA Server</h3> <p>Step 1. Download the Cisco FindIT Kaseya Plugin from the <a href="https://www.cisco.com/c/en/us/support/cloud-systems-management/findit-plugin-kaseya/model.html#~tab-downloads">Cisco FindIT Plugin for Kaseya</a> website.</p> <p>Step 2. Locate the installer on your Kaseya VSA server then double-click it.</p> <p><b>Note:</b> In this example, the installer is located in the desktop.</p> <p><img src="/c/dam/en/us/support/docs/smb/cloud-and-systems-management/cisco-findit-network-management/images/kev-finditkaseya-032818-step2.png"/></p> <p>Step 3. In the Welcome screen of the Cisco VSA™ Integration 1.0 Setup window, click the <b>Install</b> button.</p> <p><img src="/c/dam/en/us/support/docs/smb/cloud-and-systems-management/cisco-findit-network-management/images/kev-finditkaseya-032818-step3.png" style="width: 575px; height: 454px;"/></p> <p>Step 4. Wait until the setup is finished as indicated by the progress bar.</p> <p><img src="/c/dam/en/us/support/docs/smb/cloud-and-systems-management/cisco-findit-network-management/images/kev-finditkaseya-032818-step4.png" style="width: 575px; height: 453px;"/></p> <h3>Reapply the Database Schema</h3> <p>Step 5. Reapply the database schema by doing any of the following options:</p> <ul> <li>Click on the link in the Setup Successful screen.</li> <li>Go through the Programs list under Kaseya in the Kaseya VSA Server.</li> <li>Log on to the Kaseya web-based utility by entering your Kaseya account credentials.</li> </ul> <p><img src="/c/dam/en/us/support/docs/smb/cloud-and-systems-management/cisco-findit-network-management/images/kev-finditkaseya-032818-step5.png" style="width: 575px; height: 452px;"/></p> <p><b>Note:</b> In this example, the database schema will be reapplied by clicking on the Setup Successful screen link. A browser tab will be automatically opened.</p> <p>Step 6. Wait until the database configuration is completed as indicated by the progress bar.</p> <p><img src="/c/dam/en/us/support/docs/smb/cloud-and-systems-management/cisco-findit-network-management/images/kev-finditkaseya-032818-step6.png" style="width: 575px; height: 142px;"/></p> <p>Step 7. Once completed, it will take you to the Kaseya login page. Enter your credentials then click <b>SIGN IN</b>.</p> <p><img src="/c/dam/en/us/support/docs/smb/cloud-and-systems-management/cisco-findit-network-management/images/kev-finditkaseya-032818-step7.png" style="width: 375px; height: 435px;"/></p> <p><b>Note:</b> The Cisco tile will now be added to the Navigation Panel on the Kaseya web-based utility.</p> <p><img src="/c/dam/en/us/support/docs/smb/cloud-and-systems-management/cisco-findit-network-management/images/kev-finditkaseya-032818-step7-1.png" style="width: 375px; height: 492px;"/></p> <h3>Establish a Connection Between the Plugin and the FindIT Manager</h3> <p>Step 8. Choose <b>Cisco > Main > Plugin Settings</b> in the Navigation Panel.</p> <p><img src="/c/dam/en/us/support/docs/smb/cloud-and-systems-management/cisco-findit-network-management/images/kev-finditkaseya-032818-step8.png" style="width: 375px; height: 492px;"/></p> <p>Step 9. In the Plugin Settings window, enter the Username and Password in their respective fields.</p> <p><img src="/c/dam/en/us/support/docs/smb/cloud-and-systems-management/cisco-findit-network-management/images/kev-finditkaseya-032818-step9.png" style="width: 575px; height: 200px;"/></p> <p>Step 10. Enter the IP address of your FindIT Network Manager in the field provided.</p> <p><img src="/c/dam/en/us/support/docs/smb/cloud-and-systems-management/cisco-findit-network-management/images/kev-finditkaseya-032818-step10.png" style="width: 575px; height: 304px;"/></p> <p><b>Note:</b> In this example, 10.0.0.122 is used.</p> <p>Step 11. Click the <b>Test</b> button to test the login credentials you entered and its connection to the FindIT Network Manager.</p> <p><img src="/c/dam/en/us/support/docs/smb/cloud-and-systems-management/cisco-findit-network-management/images/kev-finditkaseya-032818-step11.png" style="width: 575px; height: 294px;"/></p> <p>Step 12. Click on the <b>Save </b>button once the Credentialsare correct! message appears.</p> <p><img src="/c/dam/en/us/support/docs/smb/cloud-and-systems-management/cisco-findit-network-management/images/kev-finditkaseya-032818-step12.png" style="width: 575px; height: 213px;"/></p> <p>Step 13. Click<b> Done </b>when the Credentials updated! message appears.</p> <p><img src="/c/dam/en/us/support/docs/smb/cloud-and-systems-management/cisco-findit-network-management/images/kev-finditkaseya-032818-step13.png" style="width: 575px;"/></p> <p>You now have successfully installed the Cisco FindIT Kaseya Plugin.</p> <h2>Uninstall the Cisco FindIT Kaseya Plugin from the Kaseya VSA Server</h2> <p>Step 1. Run the installer on your Kaseya VSA server.</p> <p><b>Note:</b> The installer will then detect that the Cisco Plugin is installed on the server and will display the Cisco Plugin Uninstall Wizard screen.</p> <p><img src="/c/dam/en/us/support/docs/smb/cloud-and-systems-management/cisco-findit-network-management/images/kev-finditkaseyaun-032818-step1.png" style="width: 245px; height: 228px;"/></p> <p>Step 2. Click <b>Uninstall</b>.</p> <p><img src="/c/dam/en/us/support/docs/smb/cloud-and-systems-management/cisco-findit-network-management/images/kev-finditkaseyaun-032818-step2.png" style="width: 575px; height: 453px;"/></p> <p>Step 3. Wait until the uninstall process is finished as indicated by the progress bar.</p> <p><img src="/c/dam/en/us/support/docs/smb/cloud-and-systems-management/cisco-findit-network-management/images/kev-finditkaseyaun-032818-step3.png" style="width: 575px; height: 458px;"/></p> <h3>Reapply the Database Schema</h3> <p>Step 4. Click on the link in the Setup Successful screen.</p> <p><img src="/c/dam/en/us/support/docs/smb/cloud-and-systems-management/cisco-findit-network-management/images/kev-finditkaseyaun-032818-step4.png" style="width: 575px; height: 451px;"/></p> <p>Step 5. Wait until the database configuration is completed as indicated by the progress bar.</p> <p><img src="/c/dam/en/us/support/docs/smb/cloud-and-systems-management/cisco-findit-network-management/images/kev-finditkaseyaun-032818-step5.png" style="width: 575px; height: 122px;"/></p> <p>Step 6. Once completed, it will take you to the Kaseya login page. Enter your credentials then click <b>SIGN IN</b>.</p> <p><img src="/c/dam/en/us/support/docs/smb/cloud-and-systems-management/cisco-findit-network-management/images/kev-finditkaseyaun-032818-step6.png" style="width: 375px; height: 431px;"/></p> <p>Step 7. (Optional) To verify if the Cisco Plugin has been successfully uninstalled, check if Cisco is no longer displayed in the Navigation Panel.</p> <p><img src="/c/dam/en/us/support/docs/smb/cloud-and-systems-management/cisco-findit-network-management/images/kev-finditkaseyaun-032818-step7.png" style="width: 375px; height: 539px;"/></p> <p>You now have successfully uninstalled the Cisco FindIT Kaseya Plugin from the VSA server.</p> </body> </html> <cdc:do action="com.cisco.wem.framework.service.command.eotcontent.EOTResponsiveContent@7b0abedb" returnTypedAs="eotResponsiveContainerVo" id="eotResponsiveContainerVo" /> <div class="row full visitedlinks" style="padding: 0px; margin:0px"> <div class="col full" > </div> </div> </div> <script> if (window.cdc === undefined) { cdc = {}; } if (cdc.eot === undefined) { cdc.eot = {}; } cdc.eot.isEot = true; cdc.eot.isToc = false; jQuery(document).ready(function () { if (jQuery('.unpublished').length > 0) { let lastRel = "1.0"; if (jQuery('.published').length > 0) { lastRel = Number(jQuery('.published td')[0].innerText) + 1 + ".0"; } jQuery('.preview_revision').text(lastRel); } const linkItemsLen = jQuery("#eot-doc-wrapper link[rel='stylesheet']").length; function addNewTocStyleSheet() { const fileName = "/etc/designs/cdc/transformation/wemdcmt_responsive.css", linkElement = `<link rel="stylesheet" href="" type="text/css" />`; document.head.append(linkElement); } if (cdc.eot.isToc && !linkItemsLen) { addNewTocStyleSheet(); } else if (cdc.eot.isEot) { jQuery("#eot-doc-wrapper link[rel='stylesheet']").each(function () { const linkTag = jQuery(this), hrefVal = jQuery(linkTag).attr("href"); if (hrefVal != undefined && hrefVal.indexOf("support-responsive.css") == -1 && hrefVal.indexOf("_responsive.css") == -1) { let fileName = hrefVal.substr(hrefVal.lastIndexOf("/") + 1, hrefVal.length).split(".css")[0]; const filePath = "/etc/designs/cdc/transformation/"; if (fileName == "ccimr") { fileName = "techdocs_responsive"; } else if (fileName == "support-docs") { fileName = "support-responsive"; } else if (fileName == "framework") { fileName = "responsiveframework"; } else if (fileName == "dcmt") { fileName = "wemdcmt_responsive"; } else if (fileName == "techdocs_85_11_word") { fileName = "techdocs_85_11_word"; if (cdc.eot.isToc) { addNewTocStyleSheet(); } } else { fileName += "_responsive"; } jQuery(linkTag).attr("href", filePath + fileName + ".css"); } if (hrefVal.indexOf("support-responsive.css") > -1) { jQuery(linkTag).attr("href", "/etc/designs/cdc/transformation/support-responsive.css"); } }); jQuery("#eot-doc-wrapper > table").wrap("<div></div>"); jQuery("#eot-doc-wrapper table:not('.olh_note')").parent().css({ overflowX: "auto" }); } }); </script> </div> <div class="col narrow-v2"> <div class="rightRailComponent base-blowout"> <div class="eotPersonalization"> <section id="eotSupportCampaign"></section> </div>   <div class="hideComponent"> <div class="tac-image"> <script type="text/javascript"> document.getElementsByClassName('tac-image')[0].parentElement.style.display="none"; </script> </div> </div> <div class="hideComponent"> <div class="eot-authors"> <ul> </ul> </div> </div>  <div class="eot-feedback-container"> <div class="eot-feedback"> <h3>Was this Document Helpful?</h3> <span class="eot-feedback-btnwrap"> <button class="eot-feedback-btn eot-feedback-btn-yes" aria-label="Was this Document Helpful?? 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Install and Uninstall the Cisco FindIT Kaseya Plugin - Cisco