CINXE.COM
JAMS: Mediation, Arbitration and ADR Services
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Global Reach.™</h3><!-- ./Title, ID: 177049 --></header><!-- ./Section Header, ID: 177055 --> <div class="about-body"> <div>JAMS successfully resolves business and legal disputes by providing efficient, cost-effective and impartial ways of overcoming barriers at any stage of conflict. JAMS offers customized, in-person, virtual and hybrid dispute resolution services through a combination of first class client service, the latest technology, top-notch facilities, and highly trained mediators and arbitrators.</div> </div> <div class="about-buttons"> <!-- CTA List, ID: 177080 --><a href="/about/" class="btn btn-outline">Learn more about JAMS</a><a href="/submit/" class="btn btn-outline">Contact Us</a><!-- ./CTA List, ID: 177080 --> </div> </div> </div> </div></section><!-- ./Parallax, ID: 177079 --> <!--VerticalCards--> <!-- Vertical Cards, ID: 177105 --> <section class="section section-services" id="section-services"> <div class="container section-container"> <!-- Section Header, ID: 177055 --><header class="section-header heading-underline"><!-- Title, ID: 177049 --><h1 class=" heading-medium section-title">JAMS ADR SERVICES</h1><!-- ./Title, ID: 177049 --><!-- Title, ID: 177049 --><h5 class=" heading-small section-subtitle">JAMS doesn’t just resolve disputes - we solve problems.</h5><!-- ./Title, ID: 177049 --></header><!-- ./Section Header, ID: 177055 --> </div> <div class="container"> <div class="vertical-tabs tabs"> <nav class="tabs-nav"> <ul class="nav" role="tablist"> <li class="tabs-nav-item" role="none"> <button type="button" class="btn btn-link" data-panel="services-panel--1-6" aria-controls="services-panel--1-6">Arbitration Services</button> </li> <li class="tabs-nav-item" role="none"> <button type="button" class="btn btn-link" data-panel="services-panel--2-6" aria-controls="services-panel--2-6">Mediation Services</button> </li> <li class="tabs-nav-item" role="none"> <button type="button" class="btn btn-link" data-panel="services-panel--3-6" aria-controls="services-panel--3-6">Neutral Analysis Services</button> </li> <li class="tabs-nav-item" role="none"> <button type="button" class="btn btn-link" data-panel="services-panel--4-6" aria-controls="services-panel--4-6">JAMS Solutions</button> </li> <li class="tabs-nav-item" role="none"> <button type="button" class="btn btn-link" data-panel="services-panel--5-6" aria-controls="services-panel--5-6">International & Cross-Border Services</button> </li> </ul> </nav> <div class="tabs-panels"> <details class="tabs-panel" id="services-panel--1-6" role="tabpanel"> <summary class="panel-toggle"> <h4 class="heading panel-title">Arbitration Services</h4> </summary> <div class="panel-body"> <div class="panel-media"> <img src="/images/home/jams-home-adr-services-arbitration-thumbnail.jpg" alt="JAMS ADR service arbitration"/> </div> <div class="panel-content"> <h4 class="heading-medium heading-underline">Arbitration Services</h4> <p> JAMS offers efficiency, speed, and results. In order to save clients time and money, JAMS has instituted procedural options that allow the crafting of a process that is commensurate with the dispute. </p> <a href="/arbitration" target="_blank" class="btn btn-small btn-outline">JAMS Arbitrators & Arbitration Services</a> </div> </div> </details> <details class="tabs-panel" id="services-panel--2-6" role="tabpanel"> <summary class="panel-toggle"> <h4 class="heading panel-title">Mediation Services</h4> </summary> <div class="panel-body"> <div class="panel-media"> <img src="/images/home/jams-home-adr-services-mediation-thumbnail.jpg" alt="JAMS Mediation services"/> </div> <div class="panel-content"> <h4 class="heading-medium heading-underline">Mediation Services</h4> <p> Rigorous preparation. Creative solutions. Persistent follow-up. We work diligently every step of the way-from pre-mediation calls to post-mediation follow-up to help all parties arrive at the best possible outcome to their dispute. </p> <a href="/mediation" target="_blank" class="btn btn-small btn-outline">JAMS Mediators & Mediation Services</a> </div> </div> </details> <details class="tabs-panel" id="services-panel--3-6" role="tabpanel"> <summary class="panel-toggle"> <h4 class="heading panel-title">Neutral Analysis Services</h4> </summary> <div class="panel-body"> <div class="panel-media"> <img src="/images/home/jams-home-adr-services-neutral-analysis-thumbnail.jpg" alt="JAMS Neutral Analysis Services"/> </div> <div class="panel-content"> <h4 class="heading-medium heading-underline">Neutral Analysis Services</h4> <p> Unbiased, confidential case evaluation from the best legal minds in the business. We provide attorneys with advisory opinions allowing you to fine-tune arguments, reassess settlement options, manage client expectations—and ultimately proceed with a winning strategy. </p> <a href="/neutral-analysis" target="_blank" class="btn btn-small btn-outline">Fine-tune Your Strategy</a> </div> </div> </details> <details class="tabs-panel" id="services-panel--4-6" role="tabpanel"> <summary class="panel-toggle"> <h4 class="heading panel-title">JAMS Solutions</h4> </summary> <div class="panel-body"> <div class="panel-media"> <img src="/images/home/jams-home-adr-services-solutions.jpg" alt="JAMS solutions"/> </div> <div class="panel-content"> <h4 class="heading-medium heading-underline">JAMS Solutions</h4> <p> Traditional mediation and arbitration are not the only tools available through JAMS. In some situations other approaches are more appropriate, effective and/or economical. These options, customized for specific organizations, industries and events, can prevent conflicts before they arise or provide more flexible, scalable and creative resolution paths when conflicts do emerge. </p> <a href="/solutions" target="_blank" class="btn btn-small btn-outline">Learn about JAMS Solutions</a> </div> </div> </details> <details class="tabs-panel" id="services-panel--5-6" role="tabpanel"> <summary class="panel-toggle"> <h4 class="heading panel-title">International & Cross-Border Services</h4> </summary> <div class="panel-body"> <div class="panel-media"> <img src="/images/home/jams-home-international-cross-border-thumbnail.jpg" alt="JAMS Global Reach"/> </div> <div class="panel-content"> <h4 class="heading-medium heading-underline">International & Cross-Border Services</h4> <p> JAMS offers efficiency, speed, and results. In order to save clients time and money, JAMS has instituted procedural options that allow the crafting of a process that is commensurate with the dispute. </p> <a href="/global/" target="_blank" class="btn btn-small btn-outline">Learn about our global reach</a> </div> </div> </details> </div> </div> </div> </section> <!-- ./Vertical Cards, ID: 177105 --> <!--NewestMediatorsAndArbitrators--> <!-- Newest Mediators And Arbitrators, ID: 178725 --><section class="section section-newcomers" id="section-section-newcomers"> <div class="container section-container"> <!-- Section Header, ID: 177055 --><header class="section-header heading-underline"><!-- Title, ID: 177049 --><h2 class=" heading-medium section-title">Please Welcome JAMS’ Newest Mediators & Arbitrators</h2><!-- ./Title, ID: 177049 --></header><!-- ./Section Header, ID: 177055 --> <div class="profiles profiles-slider"> <div class="profile-items mobile-slider"> <div class="profile-item"> <div class="profile-details-container"> <div class="profile-media"> <img alt="Rachel A. Gupta , Esq." src="/images/neutrals/gupta_rachel-250x300.jpg" width="256" height="302" loading="lazy"/></div> <div class="profile-details"> <div class="details-head"> <a href="/gupta-rachel" class="full-profile-link"><strong>View Complete Profile </strong></a> </div> <div class="profile-practices"> <ul> <li>Business Commercial</li> <li>Employment Law</li> <li>Financial Markets</li> <li>Insurance</li> <li>Real Property</li> <li>Smart Contracts & Blockchain</li> </ul> </div> </div> </div> <div class="profile-body"> <a class="profile-link" href="/gupta-rachel"> <p class="expand"> <span class="icon"> <svg width="20" height="20" fill="currentColor" version="1.1" viewBox="0 0 20 20" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"> <path d="m9.6569 17.121c-8.34e-5 0.55217-0.44768 0.99977-0.99985 0.99985h-5.6569c-0.55217-8.4e-5 -0.99977-0.44768-0.99985-0.99985v-5.6569c0.022771-1.3102 1.9769-1.3102 1.9997 0v3.2428l4.3016-4.3954c0.94281-0.94477 2.359 0.47141 1.4142 1.4142l-4.3016 4.3954h3.2428c0.55217 8.3e-5 0.99977 0.44768 0.99985 0.99985z" clip-rule="evenodd" fill-rule="evenodd"> </path> <path d="m17 9.6566c0.55217-8.4e-5 0.99977-0.44768 0.99985-0.99985v-5.6569c-8.4e-5 -0.55217-0.44768-0.99977-0.99985-0.99985h-5.6569c-1.3102 0.02277-1.3102 1.9769 0 1.9997h3.2428l-4.3954 4.3016c-0.94477 0.94281 0.47141 2.359 1.4142 1.4142l4.3954-4.3016v3.2428c8.3e-5 0.55217 0.44768 0.99977 0.99985 0.99985z" clip-rule="evenodd" fill-rule="evenodd"> </path> </svg> </span> </p> <h4 class="heading">Rachel A. Gupta , Esq.</h4> <p class="profile-location">New York, New York</p> <div class="print-only"> <div class="case-manager-label"> Case Manager </div> <div class="case-manager-name"> Christiane Catoe </div> <div class="case-manager-email"> CCatoe@JAMSADR.com </div> <div class="neutral-url"> http://www.jamsadr.com/gupta-rachel </div> </div> </a></div> </div> <div class="profile-item"> <div class="profile-details-container"> <div class="profile-media"> <img alt="Hon. Elia V. Pirozzi, (Ret.)" src="/images/neutrals/pirozzi-250x300.jpg" width="256" height="302" loading="lazy"/></div> <div class="profile-details"> <div class="details-head"> <a href="/pirozzi" class="full-profile-link"><strong>View Complete Profile </strong></a> </div> <div class="profile-practices"> <ul> <li>Business Commercial</li> <li>Civil Rights</li> <li>Construction</li> <li>Construction Defect</li> <li>Employment Law</li> <li>Environmental Law</li> <li>Professional Liability</li> <li>Personal Injury</li> <li>Real Property</li> </ul> </div> </div> </div> <div class="profile-body"> <a class="profile-link" href="/pirozzi"> <p class="expand"> <span class="icon"> <svg width="20" height="20" fill="currentColor" version="1.1" viewBox="0 0 20 20" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"> <path d="m9.6569 17.121c-8.34e-5 0.55217-0.44768 0.99977-0.99985 0.99985h-5.6569c-0.55217-8.4e-5 -0.99977-0.44768-0.99985-0.99985v-5.6569c0.022771-1.3102 1.9769-1.3102 1.9997 0v3.2428l4.3016-4.3954c0.94281-0.94477 2.359 0.47141 1.4142 1.4142l-4.3016 4.3954h3.2428c0.55217 8.3e-5 0.99977 0.44768 0.99985 0.99985z" clip-rule="evenodd" fill-rule="evenodd"> </path> <path d="m17 9.6566c0.55217-8.4e-5 0.99977-0.44768 0.99985-0.99985v-5.6569c-8.4e-5 -0.55217-0.44768-0.99977-0.99985-0.99985h-5.6569c-1.3102 0.02277-1.3102 1.9769 0 1.9997h3.2428l-4.3954 4.3016c-0.94477 0.94281 0.47141 2.359 1.4142 1.4142l4.3954-4.3016v3.2428c8.3e-5 0.55217 0.44768 0.99977 0.99985 0.99985z" clip-rule="evenodd" fill-rule="evenodd"> </path> </svg> </span> </p> <h4 class="heading">Hon. Elia V. Pirozzi, (Ret.)</h4> <p class="profile-location">Inland Empire, California</p> <div class="print-only"> <div class="case-manager-label"> Case Manager </div> <div class="case-manager-name"> Stephanie Barraza </div> <div class="case-manager-email"> SBarraza@jamsadr.com </div> <div class="neutral-url"> http://www.jamsadr.com/pirozzi </div> </div> </a></div> </div> <div class="profile-item"> <div class="profile-details-container"> <div class="profile-media"> <img alt="Hon. Lee R. Bogdanoff (Ret.)" src="/images/neutrals/bogdanoff-lee-250x300.jpg" width="256" height="302" loading="lazy"/></div> <div class="profile-details"> <div class="details-head"> <a href="/bogdanoff" class="full-profile-link"><strong>View Complete Profile </strong></a> </div> <div class="profile-practices"> <ul> <li>Bankruptcy</li> <li>Business Commercial</li> <li>Estate Probate Trusts</li> </ul> </div> </div> </div> <div class="profile-body"> <a class="profile-link" href="/bogdanoff"> <p class="expand"> <span class="icon"> <svg width="20" height="20" fill="currentColor" version="1.1" viewBox="0 0 20 20" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"> <path d="m9.6569 17.121c-8.34e-5 0.55217-0.44768 0.99977-0.99985 0.99985h-5.6569c-0.55217-8.4e-5 -0.99977-0.44768-0.99985-0.99985v-5.6569c0.022771-1.3102 1.9769-1.3102 1.9997 0v3.2428l4.3016-4.3954c0.94281-0.94477 2.359 0.47141 1.4142 1.4142l-4.3016 4.3954h3.2428c0.55217 8.3e-5 0.99977 0.44768 0.99985 0.99985z" clip-rule="evenodd" fill-rule="evenodd"> </path> <path d="m17 9.6566c0.55217-8.4e-5 0.99977-0.44768 0.99985-0.99985v-5.6569c-8.4e-5 -0.55217-0.44768-0.99977-0.99985-0.99985h-5.6569c-1.3102 0.02277-1.3102 1.9769 0 1.9997h3.2428l-4.3954 4.3016c-0.94477 0.94281 0.47141 2.359 1.4142 1.4142l4.3954-4.3016v3.2428c8.3e-5 0.55217 0.44768 0.99977 0.99985 0.99985z" clip-rule="evenodd" fill-rule="evenodd"> </path> </svg> </span> </p> <h4 class="heading">Hon. Lee R. Bogdanoff (Ret.)</h4> <p class="profile-location">Century City, California</p> <div class="print-only"> <div class="case-manager-label"> Case Manager </div> <div class="case-manager-name"> Stephanie Alonso </div> <div class="case-manager-email"> EAlonso@JAMSADR.com </div> <div class="neutral-url"> http://www.jamsadr.com/bogdanoff </div> </div> </a></div> </div> <div class="profile-item"> <div class="profile-details-container"> <div class="profile-media"> <img alt="Hon. Philip S. Gutierrez (Ret.) " src="/images/neutrals/gutierrez-philip-250x300.jpg" width="256" height="302" loading="lazy"/></div> <div class="profile-details"> <div class="details-head"> <a href="/gutierrez" class="full-profile-link"><strong>View Complete Profile </strong></a> </div> <div class="profile-practices"> <ul> <li>Business Commercial</li> <li>Civil Rights</li> <li>Class Action & Mass Tort</li> <li>Health Care</li> <li>Intellectual Property</li> <li>Entertainment & Sports</li> <li>Environmental Law</li> </ul> </div> </div> </div> <div class="profile-body"> <a class="profile-link" href="/gutierrez"> <p class="expand"> <span class="icon"> <svg width="20" height="20" fill="currentColor" version="1.1" viewBox="0 0 20 20" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"> <path d="m9.6569 17.121c-8.34e-5 0.55217-0.44768 0.99977-0.99985 0.99985h-5.6569c-0.55217-8.4e-5 -0.99977-0.44768-0.99985-0.99985v-5.6569c0.022771-1.3102 1.9769-1.3102 1.9997 0v3.2428l4.3016-4.3954c0.94281-0.94477 2.359 0.47141 1.4142 1.4142l-4.3016 4.3954h3.2428c0.55217 8.3e-5 0.99977 0.44768 0.99985 0.99985z" clip-rule="evenodd" fill-rule="evenodd"> </path> <path d="m17 9.6566c0.55217-8.4e-5 0.99977-0.44768 0.99985-0.99985v-5.6569c-8.4e-5 -0.55217-0.44768-0.99977-0.99985-0.99985h-5.6569c-1.3102 0.02277-1.3102 1.9769 0 1.9997h3.2428l-4.3954 4.3016c-0.94477 0.94281 0.47141 2.359 1.4142 1.4142l4.3954-4.3016v3.2428c8.3e-5 0.55217 0.44768 0.99977 0.99985 0.99985z" clip-rule="evenodd" fill-rule="evenodd"> </path> </svg> </span> </p> <h4 class="heading">Hon. Philip S. Gutierrez (Ret.) </h4> <p class="profile-location">Los Angeles, California</p> <div class="print-only"> <div class="case-manager-label"> Case Manager </div> <div class="case-manager-name"> Jennifer Rodriguez </div> <div class="case-manager-email"> JRodriguez@jamsadr.com </div> <div class="neutral-url"> http://www.jamsadr.com/gutierrez </div> </div> </a></div> </div> <div class="profile-item"> <div class="profile-details-container"> <div class="profile-media"> <img alt="Janine A. Sperandeo, Esq." src="/images/neutrals/sperandeo-janine-250x300-web.jpg" width="256" height="302" loading="lazy"/></div> <div class="profile-details"> <div class="details-head"> <a href="/sperandeo" class="full-profile-link"><strong>View Complete Profile </strong></a> </div> <div class="profile-practices"> <ul> <li>Entertainment & Sports</li> <li>Business Commercial</li> <li>Real Property</li> <li>Health Care</li> <li>Employment Law</li> </ul> </div> </div> </div> <div class="profile-body"> <a class="profile-link" href="/sperandeo"> <p class="expand"> <span class="icon"> <svg width="20" height="20" fill="currentColor" version="1.1" viewBox="0 0 20 20" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"> <path d="m9.6569 17.121c-8.34e-5 0.55217-0.44768 0.99977-0.99985 0.99985h-5.6569c-0.55217-8.4e-5 -0.99977-0.44768-0.99985-0.99985v-5.6569c0.022771-1.3102 1.9769-1.3102 1.9997 0v3.2428l4.3016-4.3954c0.94281-0.94477 2.359 0.47141 1.4142 1.4142l-4.3016 4.3954h3.2428c0.55217 8.3e-5 0.99977 0.44768 0.99985 0.99985z" clip-rule="evenodd" fill-rule="evenodd"> </path> <path d="m17 9.6566c0.55217-8.4e-5 0.99977-0.44768 0.99985-0.99985v-5.6569c-8.4e-5 -0.55217-0.44768-0.99977-0.99985-0.99985h-5.6569c-1.3102 0.02277-1.3102 1.9769 0 1.9997h3.2428l-4.3954 4.3016c-0.94477 0.94281 0.47141 2.359 1.4142 1.4142l4.3954-4.3016v3.2428c8.3e-5 0.55217 0.44768 0.99977 0.99985 0.99985z" clip-rule="evenodd" fill-rule="evenodd"> </path> </svg> </span> </p> <h4 class="heading">Janine A. Sperandeo, Esq.</h4> <p class="profile-location">Los Angeles, California</p> <div class="print-only"> <div class="case-manager-label"> Case Manager </div> <div class="case-manager-name"> Elizabeth Walls </div> <div class="case-manager-email"> EWalls@jamsadr.com </div> <div class="neutral-url"> http://www.jamsadr.com/sperandeo </div> </div> </a></div> </div> <div class="profile-item"> <div class="profile-details-container"> <div class="profile-media"> <img alt="Gilbert K. 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John H. Sugiyama (Ret.)" width="40" height="40" loading="lazy"/> </div> <div class="author-name">Hon. John H. Sugiyama (Ret.)</div> </div> </a> </div> <p class="article-summary">Poet T. S. Eliot queried:<br/><em>Where is the wisdom we have lost in knowledge?</em><br/><em>Where is knowledge we have lost in information?<br/></em><br/>Attorneys seek information. From case to case, they may obtain innumerable bits of information.</p> <p> <a href="/blog/2024/ai-and-the-formulation-of-critical-data-for-trust-mediations" class="btn btn-link read-more"> Read More <span class="icon"> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none" viewBox="0 0 24 24" stroke="currentColor" aria-hidden="true"> <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M9 5l7 7-7 7"> </path> </svg> </span></a> </p> </div> </article> <article class="article featured-article"> <div class="article-media"> <a href="/blog/2024/recent-developments-in-the-enforcement-of-erisa-class-action-waiver-and-arbitration-clauses" class="article-media-link"> <img src="/images/blogs/erisa-blog.jpg" alt="Recent Developments in the Enforcement of ERISA Class Action Waiver and Arbitration Clauses" width="664" height="355"/> </a> </div> <div class="article-body"> <header class="article-head"> <div class="article-topics"> <a href="/blog/category/arbitration" class="tag tag-small tag-primary article-topic">Arbitration</a> <a href="/blog/category/class-action" class="tag tag-small tag-primary article-topic">Class Action & Mass Tort</a></div> <a href="/blog/2024/recent-developments-in-the-enforcement-of-erisa-class-action-waiver-and-arbitration-clauses" class="article-link"> <h1 class="heading-large article-title">Recent Developments in the Enforcement of ERISA Class Action Waiver and Arbitration Clauses</h1> </a> </header> <div class="article-authors"> <a href="/lucke" class="author-link"> <div class="article-author"> <div class="author-image"> <img src="/images/neutrals/lucke-stephen-250x300-web.jpg" alt="Stephen P. Lucke, Esq." width="40" height="40" loading="lazy"/> </div> <div class="author-name">Stephen P. Lucke, Esq.</div> </div> </a> </div> <p class="article-summary"><strong></strong>In recent months, various federal district and circuit courts have considered the enforceability of language in employer-sponsored retirement and welfare plans requiring that participants arbitrate their claims for breach of fiduciary duty individually—and not through class actions. Recently, I had the opportunity to moderate a panel discussion on this topic with Radha (Rachana) Pathak of Stris & Maher LLP and Todd Wozniak of Holland & Knight LLP. 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