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Inbound Email Processing | Postmark
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</li> <li class="nav_item"> <a href="https://postmarkapp.com/labs" class="nav_link"> <span class="nav_icon nav_icon--labs"></span> <span class="nav_title">Labs</span> </a> </li> <li class="nav_item"> <a href="https://dmarcdigests.com" target="_blank" rel="noopener" class="nav_link"> <span class="nav_icon nav_icon--dmarc"></span> <span class="nav_title">DMARC Digests</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/glossary" class="nav_link"> <span class="nav_icon nav_icon--glossary"></span> <span class="nav_title">Glossary</span> </a> </li> </ul> </div> </div> </li> <li class="nav_item nav_item--dropdown"> <button class="nav_link js-nav-popup" aria-haspopup="true" aria-expanded="false" data-target=".js-dropdown-help">Help</button> <div class="nav_dropdown js-dropdown-help"> <div class="nav_dropdown-wrapper"> <ul class="nav_list"> <li class="nav_item"> <a href="https://postmarkapp.com/support" class="nav_link"> <span class="nav_icon nav_icon--support"></span> <span class="nav_title">Support Center</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/contact" class="nav_link"> <span class="nav_icon nav_icon--contact"></span> <span class="nav_title">Contact Support</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/talk-to-sales" class="nav_link"> <span class="nav_icon nav_icon--contact-sales"></span> <span class="nav_title">Talk to Sales</span> </a> </li> <li class="nav_item"> <a href="https://status.postmarkapp.com/" target="_blank" rel="noopener noreferrer" class="nav_link"> <span class="nav_icon nav_icon--status"></span> <span class="nav_title">Status</span> </a> </li> </ul> </div> </div> </li> <li class="nav_item nav_item--btn"> <a href="https://account.postmarkapp.com/login" class="nav_btn cta-btn ">Log in</a> </li> <li class="nav_item nav_item--btn"> <a href="https://account.postmarkapp.com/sign_up" class="nav_btn cta-btn cta-btn--default js-signup" data-track="Click" data-category="Signup Button" data-label="Header">Start free trial</a> </li> </ul> </nav> <div class="nav-mobile_extras"> <a href="https://account.postmarkapp.com/sign_up" class="cta-btn cta-btn--default cta-btn--medium js-signup" data-track="Click" data-category="Signup Button" data-label="Header (Mobile)">Start free trial</a> <p class="nav-mobile_login">Already have an account? <a href="https://account.postmarkapp.com/login">Log in →</a></p> </div> </div> </div> </header> <div class="page u-clearfix"> <header class="hero hero--header"> <div class="u-container"> <div class="hero_icon"> <img src="/images/inbound.svg" alt="Lady behind a laptop surrounded by programming books." style="width:140px;"> </div> <h1 class="hero_title title-hero">Integrate your users’ email replies directly into your application.</h1> <p class="hero_desc hero_desc--half">Postmark makes it easy for you to receive inbound emails from your customers.</p> </div> </header> <div class="u-container"> <article class="reason"> <div class="reason_body"> <section class="reason_section-text"> <div class="reason_section-text-content"> <h2>Use a pre-made inbound address or set them up with your own domain.</h2> <p>You can use an automatically generated Postmark email address (123xyz@inbound.postmarkapp.com) or customize your inbound address to use your own domain and enable you to create multiple inbound addresses for each domain.</p> </div> </section> <div class="reason_visual"> <div class="reason_blockquote"> <blockquote class="customer-quote"> <div class="customer-quote_content"> <p class="customer-quote_text"> Being able to handle inbound email as a first-class part of email structure was the main thing. Our email transactions are two-way — it is important that people can both receive and send email to us. Postmark really impressed us with their focus on transactional emails, instead of just broadcasting. </p> </div> <aside class="customer-quote_customer"> <div class="story-author story-author--horizontal story-author--small "> <img src="https://craft-assets.postmarkapp.com/customers/_60x60_crop_center-center_none/customer-cliff.png" srcset="https://craft-assets.postmarkapp.com/customers/_120x120_crop_center-center_none/customer-cliff.png 2x" alt="Cliff Chang" class="story-author_photo"> <p class="story-author_data"> <span class="story-author_name">Cliff Chang</span> <span class="story-author_role">Product Engineer <span class="story-author_company-logo"> <img src="https://craft-assets.postmarkapp.com/customers/_AUTOx50_fit_center-center_none/asana-logo@2x.png" alt="Asana" height="25" > </span> </span> </p> </div> <a href="https://postmarkapp.com/customers/asana" class="customer-quote_link cta-btn cta-btn--arrow">Read the story</a> </aside> </blockquote> </div> </div> <section class="reason_section-text"> <div class="reason_section-text-content"> <h2>Extensive parsing and spam scoring give you easy-to-use structured JSON.</h2> <p>Postmark converts the email into an orderly bundle of JSON to make it incredibly easy for your application to consume and process the resulting text. The recipients, header, and even a clean version of the text reply are all included.</p> </div> </section> <div class="reason_visual"> <div class="reason_figure"> <label class="flip-card"> <input type="checkbox" class="flip-card_input" id="inbound-json"/> <div class="flip-card_card"> <div class="flip-card_front"> <div class="browser-chrome box-shadow"> <div class="email-view"> <div class="email-view_header"> <div class="email-view_header-row"> <span class="email-view_label">To:</span> <span class="email-view_token">451d9b70cf9364d23ff6f9d51d870251569e+ahoy@inbound.postmarkapp.com</span> </div> <div class="email-view_header-row"> <span class="email-view_label">From:</span> <span class="email-view_token">sender@example.com</span> </div> <div class="email-view_header-row"> <span class="email-view_label">CC:</span> <span class="email-view_token">copied@example.com</span> </div> <div class="email-view_header-row"> <span class="email-view_label">Subject:</span> <span class="email-view_token">Test</span> </div> </div> <p class="email-view_body"> Lorem ipsum dolor sit amet, consectetur adipisicing elit. Dolores eaque eveniet itaque iusto maxime minus qui ratione repellendus! Consequuntur culpa dolorum explicabo ipsum iusto nobis quod recusandae repellat repellendus suscipit? </p> <div class="email-view_attachements"> <div class="email-view_attachement"> <span class="email-view_attachement-label">image.png</span> </div> </div> </div> </div> </div> <div class="flip-card_back"> <div class="code-snippets code-snippets--scroll"> <pre><code class="language-json">{ "From": "sender@example.com", "To": "451d9b70cf9364d23ff6f9d51d870251569e+ahoy@inbound.postmarkapp.com", "Cc": "copied@example.com", "Subject": "Test", "HtmlBody": "<b>Lorem ipsum</b>", "TextBody": "Lorem ipsum", "ReplyTo": "reply@example.com", "Attachments": [{ "Name": "image.png", "Content": "[BASE64-ENCODED CONTENT]", "ContentType": "image/png", "ContentLength": 4096, "ContentID": "myimage.png@01CE7342.75E71F80" }] }</code></pre> </div> </div> </div> </label> </div> <aside class="reason_aside"> <div class="reason_sidenote"> <p>Postmark can automatically parse inbound messages and post the full details including spam scoring, header details, and attachments to your application using a JSON web hook.</p> <a href="#" class="js-flip-card_toggle link--js" data-flip-card-id="inbound-json">Toggle JSON view</a> </div> </aside> </div> <div class="reason_visual"> <div class="reason_blockquote"> <blockquote class="customer-quote"> <div class="customer-quote_content"> <p class="customer-quote_text"> Postmark has a reputation for high quality. Even though there are several good companies, we were convinced by Postmark’s clear documentation and transparent roadmap. Further, building email infrastructure is really a partnership — we wanted to invest in a platform that would continue to grow along with our needs, not one that was fairly static and falling behind the technology curve. </p> </div> <aside class="customer-quote_customer"> <div class="story-author story-author--horizontal story-author--small "> <img src="https://craft-assets.postmarkapp.com/customers/_60x60_crop_center-center_none/customer-cliff.png" srcset="https://craft-assets.postmarkapp.com/customers/_120x120_crop_center-center_none/customer-cliff.png 2x" alt="Cliff Chang" class="story-author_photo"> <p class="story-author_data"> <span class="story-author_name">Cliff Chang</span> <span class="story-author_role">Product Engineer <span class="story-author_company-logo"> <img src="https://craft-assets.postmarkapp.com/customers/_AUTOx50_fit_center-center_none/asana-logo@2x.png" alt="Asana" height="25" > </span> </span> </p> </div> <a href="https://postmarkapp.com/customers/asana" class="customer-quote_link cta-btn cta-btn--arrow">Read the story</a> </aside> </blockquote> </div> </div> <div class="reason_visual"> <div class="reason_figure reason_figure--1of2"> <img src="/images/reasons/inbound-spam_filter.png" alt="Screenshot of the SpamAssassin slider control" srcset="/images/reasons/inbound-spam_filter@2x.png 2x" class="reason_img reason_img--border" > </div> <div class="reason_figure reason_figure--1of2"> <div class="code-snippets code-snippets--scroll reason_code reason_code--small"> <pre><code class="language-json">{ "Headers": [ { "Name": "X-Spam-Status", "Value": "No" }, { "Name": "X-Spam-Score", "Value": "-0.1" }, { "Name": "X-Spam-Tests", "Value": "DKIM_SIGNED,DKIM_VALID,DKIM_VALID_AU,SPF_PASS" } ] }</code></pre> </div> </div> </div> </div> </article> </div> <hr class="divider divider--grey-light u-margin-top--xl"> <div class="u-container"> <nav class="reasons-nav "> <h2 class="reasons-nav_title">Explore our features</h2> <ul class="reasons-nav_list"> <li class="reasons-nav_item"> <a href="https://postmarkapp.com/email-api" class="reasons-nav_link"> <span class="nav_icon nav_icon--email-api"></span> <span>Email API</span> </a> </li> <li class="reasons-nav_item"> <a href="https://postmarkapp.com/smtp-service" class="reasons-nav_link"> <span class="nav_icon nav_icon--smtp"></span> <span>SMTP Service</span> </a> </li> <li class="reasons-nav_item"> <a href="https://postmarkapp.com/message-streams" class="reasons-nav_link"> <span class="nav_icon nav_icon--streams"></span> <span>Message Streams</span> </a> </li> <li class="reasons-nav_item"> <a href="https://postmarkapp.com/transactional-email" class="reasons-nav_link"> <span class="nav_icon nav_icon--transactional"></span> <span>Transactional Email</span> </a> </li> <li class="reasons-nav_item"> <a href="https://postmarkapp.com/email-delivery" class="reasons-nav_link"> <span class="nav_icon nav_icon--delivery"></span> <span>Email Delivery</span> </a> </li> <li class="reasons-nav_item"> <a href="https://postmarkapp.com/email-templates" class="reasons-nav_link"> <span class="nav_icon nav_icon--templates"></span> <span>Email Templates</span> </a> </li> <li class="reasons-nav_item reasons-nav_item--current"> <a href="https://postmarkapp.com/inbound-email" class="reasons-nav_link"> <span class="nav_icon nav_icon--inbound"></span> <span>Inbound Email</span> </a> </li> <li class="reasons-nav_item"> <a href="https://postmarkapp.com/email-analytics" class="reasons-nav_link"> <span class="nav_icon nav_icon--insight"></span> <span>Analytics</span> </a> </li> <li class="reasons-nav_item"> <a href="https://postmarkapp.com/email-webhooks" class="reasons-nav_link"> <span class="nav_icon nav_icon--webhooks"></span> <span>Webhooks</span> </a> </li> <li class="reasons-nav_item"> <a href="https://postmarkapp.com/security" class="reasons-nav_link"> <span class="nav_icon nav_icon--security"></span> <span>Security</span> </a> </li> <li class="reasons-nav_item"> <a href="https://postmarkapp.com/email-experts" class="reasons-nav_link"> <span class="nav_icon nav_icon--support"></span> <span>Email Experts</span> </a> </li> <li class="reasons-nav_item"> <a href="https://postmarkapp.com/rebound" class="reasons-nav_link"> <span class="nav_icon nav_icon--rebound"></span> <span>Rebound</span> </a> </li> </ul> </nav> </div> <section class="connect"> <div class="u-container u-grid u-grid--full u-grid--1of2-at-medium"> <section class="connect_section connect_section--subscribe u-grid-cell"> <h2 class="connect_title">Email best practices and industry news. Delivered monthly.</h2> <form action="https://postmark.activehosted.com/proc.php" method="post" class="connect_form" target="_blank"> <input type="hidden" name="u" value="5" /> <input type="hidden" name="f" value="5" /> <input type="hidden" name="s" /> <input type="hidden" name="c" value="0" /> <input type="hidden" name="m" value="0" /> <input type="hidden" name="act" value="sub" /> <input type="hidden" name="v" value="2" /> <input type="hidden" name="or" value="02a4b22a83b531c4bcc27f3da018b56c" /> <fieldset class="connect_fieldset"> <p class="connect_text">Our monthly newsletter is packed full of email tips, product announcements, and interviews with industry experts.</p> <div class="form-row connect_form-row"> <label class="connect_label hidden">Email address</label> <input class="connect_input qa-input-email" type="email" placeholder="Your email address" name="email" required> <input class="connect_submit cta-btn " type="submit" value="Subscribe"> </div> </fieldset> </form> <div class="connect_social"> <ul class="u-inline-list social-refs"> <li class="social-refs_item"><a href="https://twitter.com/postmarkapp" class="social-refs_link social-refs_link--twitter">Follow @postmarkapp</a></li> </ul> </div> </section> <section class="connect_section connect_section--chat u-grid-cell"> <h2 class="connect_title">Still have questions?</h2> <div class="connect_chat-box"> <ul class="team-list connect_support-team team-list--narrow"> <li class="team-list_item"> <img src="https://craft-assets.postmarkapp.com/userphotos/anna/_44x44_crop_center-center_none/anna_crop.jpg" srcset="https://craft-assets.postmarkapp.com/userphotos/anna/_88x88_crop_center-center_none/anna_crop.jpg 2x" alt="Anna Ward" title="Anna Ward" class="team-list_photo" /> <span class="team-list_name">Anna</span> </li> <li class="team-list_item"> <img src="https://craft-assets.postmarkapp.com/userphotos/Iroig/_44x44_crop_center-center_none/T02JENB1D-U06SB2VCMHR-6f6fbf0d2aab-512.jpeg" srcset="https://craft-assets.postmarkapp.com/userphotos/Iroig/_88x88_crop_center-center_none/T02JENB1D-U06SB2VCMHR-6f6fbf0d2aab-512.jpeg 2x" alt="Ignacio Roig" title="Ignacio Roig" class="team-list_photo" /> <span class="team-list_name">Ignacio</span> </li> </ul> <div class="connect_callout-box"> <p class="connect_chat-callout">Ask us anything! 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