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Helping every team succeed in the AI era - Work Life by Atlassian

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<div id="content" class="site-content"> <div id="primary" class="content-area"> <main id="main" class="site-main" role="main"> <article id="post-63200" class="post-63200 post type-post status-publish format-standard has-post-thumbnail hentry category-artificial-intelligence category-announcements"> <header class="post-hero hero-large"> <div class="container"> <div class="post-wrapper"> <div class="post-hero-image"> <img width="1560" height="760" src="https://atlassianblog.wpengine.com/wp-content/uploads/2024/10/csd-14218_blog_1120x545-1560x760.png" class="attachment-hero-large size-hero-large wp-post-image" alt="" decoding="async" fetchpriority="high" srcset="https://atlassianblog.wpengine.com/wp-content/uploads/2024/10/csd-14218_blog_1120x545-1560x760.png 1560w, https://atlassianblog.wpengine.com/wp-content/uploads/2024/10/csd-14218_blog_1120x545-300x146.png 300w, https://atlassianblog.wpengine.com/wp-content/uploads/2024/10/csd-14218_blog_1120x545-600x292.png 600w, https://atlassianblog.wpengine.com/wp-content/uploads/2024/10/csd-14218_blog_1120x545-768x374.png 768w, https://atlassianblog.wpengine.com/wp-content/uploads/2024/10/csd-14218_blog_1120x545-1536x747.png 1536w" sizes="(max-width: 1560px) 100vw, 1560px" /> </div> <div class="post-info"> <div class="d-lg-none"> <div class="post-date">Published October 8, 2024 in <a href="https://www.atlassian.com/blog/announcements" data-event-container="postMeta" data-event-component="link" data-label="Company News" data-uuid="c54a98271c1c7d59ef3f163c302f76bb" data-event="clicked" data-schema-version="1">Company News</a></div> </div> <div class="post-hero-body"> <h1 class="post-title">Helping every team succeed in the AI era</h1> </div> <div class="post-meta"> <div class="post-date">Published <time class="entry-date published updated" datetime="2024-10-08T23:50:26-07:00">October 8, 2024</time> in <a href="https://www.atlassian.com/blog/announcements" data-event-container="postMeta" data-event-component="link" data-label="Company News" data-uuid="c54a98271c1c7d59ef3f163c302f76bb" data-event="clicked" data-schema-version="1">Company News</a></div><div class="post-author-card"><div class="post-author-image"><img src="https://atlassianblog.wpengine.com/wp-content/uploads/2024/04/jamil-v-scaled-e1728418333849-400x400.jpeg" alt="Jamil Valliani" class="rounded-circle" /></div><div class="post-author-info"><span class="post-author-link"><a href="https://www.atlassian.com/blog/author/jamil-valliani">Jamil Valliani</a></span><p class="post-author-meta">Head of Product, Atlassian Intelligence</p></div></div> </div> </div> </div> </div> </header> <div class="container"> <div class="row"> <div class="col-lg-8"> <div class="entry-content"> <p>Earlier this year, we unveiled <a href="https://www.atlassian.com/blog/announcements/team-24-ai-updates">new Atlassian Intelligence features</a> and <a href="https://www.atlassian.com/blog/announcements/introducing-atlassian-rovo-ai">introduced Rovo</a>, a brand new AI-powered product that enables teams to unlock organizational knowledge at scale. Our customers have embraced AI with open arms, increasing their use of it nearly 10x so far this year.</p> <div class="wp-block-bitbucket-quote bitbucket-quote-callout text-center undefined"><div class="row justify-content-center"><div class="col-sm-9"><blockquote class="bitbucket-quote-callout--blockquote"><p class="bitbucket-quote-callout--text">Overall, we estimate that improvements made with the help of Atlassian Intelligence have boosted our efficiency by about 25%, enabling our teams to focus more on high-impact work, better allocate resources, and accelerate project delivery.”</p><cite class="quote-callout--cite">Nika Melikidze, SDLC Automation Expert, TBC Bank</cite></blockquote></div></div></div> <p>Now, less than six months later, Rovo is generally available for all customers and we have some really exciting Atlassian Intelligence innovations across our portfolio.</p> <h2 class="wp-block-heading" id="Atlassian-Rovo-is-generally-available-to-unlock-knowledge-at-scale">Atlassian Rovo is generally available to unlock knowledge at scale</h2> <p>Since we <a href="https://www.atlassian.com/blog/announcements/introducing-atlassian-rovo-ai">announced</a> Rovo in May, thousands of customers, partners, and Atlassians have been putting it to the test as part of a closed beta program. Early feedback from Rovo beta users suggests 1-2 hours of time saved per week on average, nearly 75% say Rovo helps them get work done faster, and nearly 80% say Rovo helps them find the right information at the right time. Their input has helped us shape and refine Rovo into a tool that truly elevates teamwork.</p> <div class="wp-block-bitbucket-quote bitbucket-quote-callout text-center undefined"><div class="row justify-content-center"><div class="col-sm-9"><blockquote class="bitbucket-quote-callout--blockquote"><p class="bitbucket-quote-callout--text">Rovo’s seamless integration into our Atlassian platform ensures we can access information without switching tools. Information that previously took days to track down is now available instantly, making our workflows more efficient and helping us stay focused on the task at hand.”</p><cite class="quote-callout--cite">Luke Collins, Senior Solutions Engineer, OVO Energy</cite></blockquote></div></div></div> <h3 class="wp-block-heading" id="Find-what-you’re-looking-for-with-Rovo-Search">Find what you’re looking for with Rovo Search</h3> <p>With Rovo, you can unlock enterprise search for your <em>entire</em> organization—not just your Jira and Confluence users—by connecting data across the SaaS tools you use every day. It cuts through the noise to deliver quick and personalized insights.</p> <figure class="wp-block-video"><video controls src="https://atlassianblog.wpengine.com/wp-content/uploads/2024/10/rovo-search-connectors.mp4"></video><figcaption class="wp-element-caption"><em>Search across all your Atlassian tools, connected SaaS apps, and proprietary data sources</em></figcaption></figure> <div class="wp-block-bitbucket-quote bitbucket-quote-callout text-center undefined"><div class="row justify-content-center"><div class="col-sm-9"><blockquote class="bitbucket-quote-callout--blockquote"><p class="bitbucket-quote-callout--text">Rovo Search is helping our teams find information much faster, reduce cognitive load, and stay in the flow. It’s really promising so far. I don&#8217;t foresee a future where we don&#8217;t have it.”</p><cite class="quote-callout--cite">Ronny Katzenberger, Director of Engineering Enablement, Procore</cite></blockquote></div></div></div> <p>As you connect more data sources to Rovo, your organization’s teamwork graph becomes that much richer:</p> <ul class="wp-block-list"> <li><strong>Rovo Search Connectors</strong> help you find the information you’re looking for, whether its from across your Atlassian products, GitHub pull requests, or files stashed in your Google Drive.</li> <li>Data Center customers can experience the magic of Rovo with the <strong>data center connector</strong>, which unlocks a trove of on-premises data to fuel rich AI responses, starting with Confluence Data Center.</li> </ul> <div class="wp-block-bitbucket-quote bitbucket-quote-callout text-center undefined"><div class="row justify-content-center"><div class="col-sm-9"><blockquote class="bitbucket-quote-callout--blockquote"><p class="bitbucket-quote-callout--text">Our Engineering Enablement Team is using Rovo to connect the dots between a massive amount of customer insight data and the stories, epics, and roadmap items we’re working on.”</p><cite class="quote-callout--cite">Ronny Katzenberger, Director of Engineering Enablement, Procore</cite></blockquote></div></div></div> <h3 class="wp-block-heading" id="Learn-in-the-flow-with-Rovo-Chat">Learn in the flow with Rovo Chat</h3> <p>Rovo Chat is not just any chat. It is the go-to expert on your organization from whom you can learn in any context without having to switch between different tools or hunt information down. It can help you distill tremendous amounts of company information into a personalized conversation that helps you get your answers fast.</p> <div class="wp-block-bitbucket-quote bitbucket-quote-callout text-center undefined"><div class="row justify-content-center"><div class="col-sm-9"><blockquote class="bitbucket-quote-callout--blockquote"><p class="bitbucket-quote-callout--text">Rovo Chat is a game-changer. It has already transformed how our teams find and act on information.” </p><cite class="quote-callout--cite">Luke Collins, Senior Solutions Engineer, OVO Energy</cite></blockquote></div></div></div> <figure class="wp-block-video"><video controls src="https://atlassianblog.wpengine.com/wp-content/uploads/2024/10/chat-1-convostarter.mp4"></video></figure> <p>And now, the Rovo browser extension brings the magic into any website and apps like Google Docs.</p> <figure class="wp-block-video"><video controls src="https://atlassianblog.wpengine.com/wp-content/uploads/2024/10/ntp-3psummarize.mp4"></video></figure> <h3 class="wp-block-heading" id="Take-action-with-Rovo-Agents">Take action with Rovo Agents</h3> <p>Think of Rovo Agents as teammates you can pull into your workflow that can save you hours or days of work, while also getting you better outcomes in the process.</p> <div class="wp-block-bitbucket-quote bitbucket-quote-callout text-center undefined"><div class="row justify-content-center"><div class="col-sm-9"><blockquote class="bitbucket-quote-callout--blockquote"><p class="bitbucket-quote-callout--text">Rovo is like your personal assistant. Let it help you! Don’t know how to link a dependency? Rovo can help. Don’t know how to write good release notes? Rovo can help.”</p><cite class="quote-callout--cite">Noemi Flores, Staff Program Technical Program Manager, Procore</cite></blockquote></div></div></div> <p>You can get Rovo Agents out-of-the-box, from our Marketplace Partners, or even build them yourself. To help you get started quickly, we’re providing over 20 out-of-the-box Agents. <a href="http://atlassian.com/software/rovo/features">Learn more </a>about a few of our favorite pre-built Agents.</p> <figure class="wp-block-image size-full"><img decoding="async" width="1480" height="828" src="https://atlassianblog.wpengine.com/wp-content/uploads/2024/10/csd-14444-agent-graphic-for-ai-rovo-blog.png" alt="" class="wp-image-63230" srcset="https://atlassianblog.wpengine.com/wp-content/uploads/2024/10/csd-14444-agent-graphic-for-ai-rovo-blog.png 1480w, https://atlassianblog.wpengine.com/wp-content/uploads/2024/10/csd-14444-agent-graphic-for-ai-rovo-blog-300x168.png 300w, https://atlassianblog.wpengine.com/wp-content/uploads/2024/10/csd-14444-agent-graphic-for-ai-rovo-blog-600x336.png 600w, https://atlassianblog.wpengine.com/wp-content/uploads/2024/10/csd-14444-agent-graphic-for-ai-rovo-blog-768x430.png 768w" sizes="(max-width: 1480px) 100vw, 1480px" /><figcaption class="wp-element-caption"><em>Out-of-the-box Agents</em></figcaption></figure> <figure class="wp-block-video"><video controls src="https://atlassianblog.wpengine.com/wp-content/uploads/2024/10/ootb-short.mp4"></video><figcaption class="wp-element-caption"><em>Release Notes Drafter</em></figcaption></figure> <p>Beyond the Agents that come out of the box with Rovo, you can setup and configure your own Agents <a href="https://developer.atlassian.com/platform/forge/manifest-reference/modules/rovo-index/">with code</a> or <a href="https://support.atlassian.com/rovo/docs/create-and-edit-agents/">no-code</a> to accelerate company onboarding for new hires, enforce brand and style guidelines for company content, and more.</p> <figure class="wp-block-video"><video controls src="https://atlassianblog.wpengine.com/wp-content/uploads/2024/10/custom-short.mp4"></video><figcaption class="wp-element-caption"><em>Design Guide Expert</em></figcaption></figure> <p>Because Rovo Agents are extensible by default, we can bring you even more agent capabilities through our <a href="https://support.atlassian.com/rovo/docs/marketplace-agents/">Marketplace</a>. Partners like Appfire, Usertesting, Onward, and Zapier are already demonstrating the potential of building Rovo Agents on our platform.</p> <div class="wp-block-bitbucket-quote bitbucket-quote-callout text-center undefined"><div class="row justify-content-center"><div class="col-sm-9"><blockquote class="bitbucket-quote-callout--blockquote"><p class="bitbucket-quote-callout--text">Writing quarterly roadmap items used to take about an hour, and each person on our team creates up to five roadmap items each quarter. With Rovo, we’ve been able to do the same thing in about 15 minutes.”</p><cite class="quote-callout--cite">Noemi Flores, Staff Program Technical Program Manager, Procore</cite></blockquote></div></div></div> <h2 class="wp-block-heading" id="Reimagining-how-developers-save-time-in-the-AI-era">Reimagining how developers save time in the AI era</h2> <p>We&#8217;re also launching a new early access program for engineering teams to reduce friction across their workflows. Developers <a href="https://www.atlassian.com/software/compass/resources/state-of-developer-2024">lose over eight hours weekly</a> due to inefficiencies in processes and collaboration. Today, AI assists in code completion, but isn’t addressing the majority of tasks that get in the way of development velocity and quality, like getting started on a task with unfamiliar requirements, searching for information, or waiting for pull requests to be reviewed. We’re looking to change all that with our new dev-focused AI Agents.</p> <ul class="wp-block-list"> <li><strong>From issue to PR faster than ever before: </strong>AI Agents can automatically generate code plans, code recommendations, and pull requests based on task descriptions, requirements, and context across the organization, right in Jira.</li> </ul> <figure class="wp-block-video"><video controls src="https://atlassianblog.wpengine.com/wp-content/uploads/2024/10/autodev_10.4.mp4"></video></figure> <ul class="wp-block-list"> <li><strong>Fast track PR reviews</strong>: From your favorite source code management tool, instantly analyze code, receive recommendations for areas of improvement, and even get suggested code edits within the pull request, all from an AI-powered Agent.</li> </ul> <figure class="wp-block-video"><video controls src="https://atlassianblog.wpengine.com/wp-content/uploads/2024/10/ai-assisted-pr-reviews.mp4"></video></figure> <ul class="wp-block-list"> <li><strong>Bring context to the IDE and stay in the flow: </strong>Reduce the time you spend looking for information with the <a href="https://github.com/marketplace/atlassian">Atlassian Rovo for GitHub Copilot</a>. Get access to critical context—from knowledge about goals, teams, and projects to design specifications, recent deployments, and open issues—right from your IDE. Everything is accessible by simply chatting with <strong>@atlassian-rovo</strong><span style="color: initial; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &quot;Helvetica Neue&quot;, sans-serif;"> in Copilot.</span></li> </ul> <figure class="wp-block-video"><video controls src="https://atlassianblog.wpengine.com/wp-content/uploads/2024/10/rovo-copilot.mp4"></video></figure> <p>To join our early access program, add your name <a href="https://www.atlassian.com/solutions/devops/ai-innovation">here</a> and start removing friction everywhere you build.</p> <h2 class="wp-block-heading" id="Atlassian-Intelligence-continues-to-deliver-native-AI-in-Atlassian-products">Atlassian Intelligence continues to deliver native AI in Atlassian products</h2> <p>Announced today at Team &#8217;24 Europe, our newest in-product AI features help customers reduce friction for developers, promote better collaboration across all teams, and accelerate service delivery and incident management.</p> <div class="wp-block-bitbucket-quote bitbucket-quote-callout text-center undefined"><div class="row justify-content-center"><div class="col-sm-9"><blockquote class="bitbucket-quote-callout--blockquote"><p class="bitbucket-quote-callout--text">We estimate that TBC Bank has reduced the time spent on certain tasks, like writing automation rules, creating tasks, and summarizing and analyzing content, by about 40% with Atlassian Intelligence.”</p><cite class="quote-callout--cite">Giorgi Tsitskishvili, IT Governance Lead, TBC Bank</cite></blockquote></div></div></div> <p>AI-powered service delivery and incident management:</p> <ul class="wp-block-list"> <li><strong>Accelerate incident workflows: </strong>New AIOps capabilities in Jira Service Management use AI to group related alerts and surface critical incidents, suggest the right resources and SMEs, summarize details to bring new responders up to speed, capture key incident timeline events, and generate a post-incident review.</li> <li><strong>Deliver exceptional AI-powered support, fast: </strong>The same Jira Service Management virtual service agent experience that automates support requests in Slack is now available on the help center, Microsoft Teams, email, and the embeddable widget for external customer support. New onboarding and automation enhancements, along with advanced performance insights are coming soon!</li> </ul> <p>Loom’s integration with Atlassian products gets superpowers with AI:</p> <ul class="wp-block-list"> <li><strong>Save time with Loom’s AI-powered, automated workflows:</strong> Through deeper integrations with Jira and Confluence, you can generate documents in 50+ languages, create bug reports and pages from Looms that are sent to you, and populate Jira issues from a single screenshot of a Loom video.</li> </ul> <p>These are just a small sample of all the AI newness we’re bringing to customers. To learn more about the full list of AI capabilities coming to Atlassian’s platform and how to access them for your organization, visit the <a href="https://support.atlassian.com/organization-administration/docs/understand-atlassian-intelligence-features-in-products/">feature overview guide</a>.</p> <div class="wp-block-bitbucket-quote bitbucket-quote-callout text-center undefined"><div class="row justify-content-center"><div class="col-sm-9"><blockquote class="bitbucket-quote-callout--blockquote"><p class="bitbucket-quote-callout--text">By automating (general knowledge and access) requests, the virtual service agent is already handling 15% of all requests without human involvement. Subsequently, IT has increased their SLA compliance from 90% to 95%.”</p><cite class="quote-callout--cite">Angela Streeter, Systems Engineer, Thumbtack</cite></blockquote></div></div></div> <h3 class="wp-block-heading" id="With-AI-from-Atlassian,-better-teamwork-starts-today"><strong>With AI from Atlassian, better teamwork starts today</strong></h3> <p>With Rovo, your team can get AI-powered search, chat, and agents all in one to unlock organizational knowledge at scale. The results in beta are already nothing short of remarkable, and we’re just getting started. We’re also constantly adding new ways for you to supercharge work across products with Atlassian Intelligence, from Jira to Confluence to Loom and then some.</p> <p>Your team’s potential becomes limitless with AI-powered products and features from Atlassian. Buy Rovo today, either <a href="https://www.atlassian.com/software/rovo/pricing">self-serve</a> or through your account team or partner.</p> <div class="card related-post "> <div class="card-image"> <img decoding="async" src="https://atlassianblog.wpengine.com/wp-content/uploads/2024/05/blog_1120x545-192x192.png" alt="Unlock enterprise knowledge with Atlassian Rovo"> </div> <div class="card-inner"> <div class="related-label"> <span>Related Article</span> </div> <div class="card-body"> <h4 class="card-title"><a href="https://www.atlassian.com/blog/announcements/introducing-atlassian-rovo-ai">Unlock enterprise knowledge with Atlassian Rovo</a></h4> </div> <div class="card-footer"> <span class="author post-author vcard "> By <a href="https://www.atlassian.com/blog/author/jamil-valliani">Jamil Valliani</a> </span> <span class="post-category "> In <a href="https://www.atlassian.com/blog/announcements">Company News</a> </span> </div> </div> </div> </div><!-- .entry-content --> </div> </div> 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