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How It Works - PillPack
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Learn how it works and sign up to get your first PillPack in about 2 weeks." property="og:description"> <meta content="how does pillpack work, is pillpack safe, when will i get my first pillpack, what do i need to get started, home delivery pharmacy, refill prescriptions" name="keywords"> <meta content="/images/meta-pillpack-image-b43c90739f.jpg" property="og:image"> <meta content="website" property="og:type"> <meta content="PillPack" property="og:site_name"> <meta content="image/jpeg" property="og:image:type"> <meta content="summary_large_image" name="twitter:card"> <meta content="@pillpack" name="twitter:site"> <link href="/humans.txt" rel="author" type="text/plain"> <link href="/favicon.ico" rel="shortcut icon"> <link href="/images/safari-pinned-tab-a0e35ad2bf.svg" rel="mask-icon" color="#169fda"> <meta content="PillPack" name="apple-mobile-web-app-title"> <link href="/images/apple-touch-icon-6a0e392c3e.png" rel="apple-touch-icon"> <link href="/images/apple-touch-icon-76x76-398610c872.png" rel="apple-touch-icon" sizes="76x76"> <link href="/images/apple-touch-icon-120x120-555875aab5.png" rel="apple-touch-icon" sizes="120x120"> <link href="/images/apple-touch-icon-152x152-5b4958f63a.png" rel="apple-touch-icon" sizes="152x152"> <link href="/images/apple-touch-icon-167x167-a943e57bd5.png" rel="apple-touch-icon" sizes="167x167"> <link href="/images/apple-touch-icon-180x180-94bfc09914.png" rel="apple-touch-icon" sizes="180x180"> <meta content="PillPack" name="application-name"> <meta content="#169fda" name="theme-color"> <link href="/images/android-chrome-192x192-64d35308cf.png" rel="icon" sizes="192x192" type="image/png"> <link href="/manifest.json" rel="manifest"> <meta content="/browserconfig.xml" name="msapplication-config"> <script src="/js/modernizr-94426477e0.min.js"></script> <link href="/css/screen-ad17e91beb.css" rel="stylesheet"> <script>WebFontConfig={custom:{families:["DIN:n3,n4,n5,n7"]},timeout:1e4},function(e){var n=e.documentElement;n.className+=" wf-loading";var a=e.cookie.replace(/(?:(?:^|.*;\s*)my_pillpack\s*\=\s*([^;]*).*$)|^.*$/,"$1");"dashboard"!=a&&"signup"!=a||(n.className+=" is-loggedInto-"+a),e.createElement("picture")}(document)</script> </head> <body class="view-hw"> <!--[if lte IE 9]> <p class="browserupgrade">You are using an <strong>outdated</strong> browser. 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<span class="button-pill fill">Get Started</span> </a> <a href="tel:+18557455725" class="nav-mobileFtr-mod right"> <span class="button-pill">855–745–5725</span> </a> </div> </div> <div class="hp-hero-txt-mod"> <h1 class="hero-h">Simplify your life</h1> <p class="hero-p">No more sorting meds, waiting in line, or chasing down refills.</p> <a href="/videos/how-it-works" class="js-openVideoModal t-light video-link video-link--how-it-works" data-video-name="how-it-works"> <div class="thumbnail-play-icon"> <svg class="video-play-icon"> <use xlink:href="/images/sprites-eec8e1b031.svg#icon-play-button"/> </svg> </div> <div class="video-link-txt-mod"> <p class="video-link-txt"> How it Works <span class="video-link-duration">(1:09)</span> </p> </div> </a> </div> <div class="hw-hero-art-mod"> <video class="js-hero-video pp-hero-video" muted poster="/images/auto/hero-bg-how-poster@2x-650d082061.jpg" preload="none"> <source type="video/webm" src="https://www.pillpack.com/videos/bg-how/1920x1080/2500k.webm"> <source type="video/mp4" src="https://www.pillpack.com/videos/bg-how/1920x1080/4000k.mp4"> </video> </div> </section> <section class="pp-section pp-section--steps pp-section--stickynav"> <div class="pp-stickynav"> <ul class="pp-stickynav--navlist"> <li class="pp-stickynav--selected"><a href="#get-started" class="js-scrollToAnchor"><span class="navlist-txt">Getting started</span></a></li> <li><a href="#first-weeks" class="js-scrollToAnchor"><span class="navlist-txt">Your first two weeks</span></a></li> <li><a href="#every-month" class="js-scrollToAnchor"><span class="navlist-txt">Every month</span></a></li> </ul> </div> <div class="pp-wrap-fullbleed"> <div class="section-inner section-inner--progress"> <div class="pp-stickynav--target" id="get-started"> <div class="pp-txt-mod--primary get-started"> <h3 class="section-h">You’ll need a few things to sign up</h3> <ol class="pp-checklist"> <li> <div class="icon-checkmark js-reveal-delay"> <svg> <use xlink:href="/images/sprites-eec8e1b031.svg#icon-checkmark"/> </svg> </div> <p class="section-p large">Your list of your medications</p> </li> <li> <div class="icon-checkmark js-reveal-delay"> <svg> <use xlink:href="/images/sprites-eec8e1b031.svg#icon-checkmark"/> </svg> </div> <p class="section-p large">Your doctor information</p> </li> <li> <div class="icon-checkmark js-reveal-delay"> <svg> <use xlink:href="/images/sprites-eec8e1b031.svg#icon-checkmark"/> </svg> </div> <p class="section-p large">Any insurance information</p> </li> <li> <div class="icon-checkmark js-reveal-delay"> <svg> <use xlink:href="/images/sprites-eec8e1b031.svg#icon-checkmark"/> </svg> </div> <p class="section-p large">Your payment method</p> </li> </ol> </div> <div class="hw-started-art-mod js-reveal-right"> <picture> <source type="image/webp" srcset="/images/auto/hw-laptop-0203bbd67b.webp, /images/auto/hw-laptop@2x-a3369b7466.webp 2x"> <img alt="Computer with PillPack signup form" srcset="/images/auto/hw-laptop-512b73b52f.png, /images/auto/hw-laptop@2x-49044efb69.png 2x"> </picture> </div> </div> </div> <div class="pp-section--wavy pp-wrap-fullbleed"> <div class="section-inner section-inner--progress"> <div class="pp-stickynav--target" id="first-weeks"> <div class="pp-txt-mod--primary first-weeks"> <h3 class="section-h">We’ll transfer your prescriptions and set up your service</h3> <div class="inline-items-mod"> <div class="inline-item"> <div class="inline-item-art inline-item-art--horiz"> <svg> <use xlink:href="/images/sprites-eec8e1b031.svg#Clipboard"/> </svg> </div> <p class="section-p"><strong>We coordinate</strong> with your doctors and insurance to gather your prescriptions</p> </div> <div class="inline-item"> <div class="inline-item-art inline-item-art--horiz"> <svg> <use xlink:href="/images/sprites-eec8e1b031.svg#Calendar"/> </svg> </div> <p class="section-p"><strong>We schedule</strong> your first shipment and order your refills</p> </div> <div class="inline-item"> <div class="inline-item-art inline-item-art--horiz"> <svg> <use xlink:href="/images/sprites-eec8e1b031.svg#Package"/> </svg> </div> <p class="section-p"><strong>We package</strong> your medication by time of day and send them to you</p> </div> </div> </div> </div> </div> </div> <div class="section-inner section-inner--progress"> <div class="pp-stickynav--target hw-month-mod" id="every-month"> <div class="pp-txt-mod--primary every-month"> <h3 class="section-h">You’ll get the meds you need every month</h3> <div class="inline-items-mod inline-items--break"> <div class="inline-item"> <div class="hide-desktop break-dot"></div> <p class="section-p"><strong>Pharmacy support</strong> day or night</p> </div> <div class="inline-item"> <div class="hide-desktop break-dot"></div> <p class="section-p"><strong>Automatic refills</strong> before you need them</p> </div> <div class="inline-item"> <div class="hide-desktop break-dot"></div> <p class="section-p"><strong>Free delivery</strong> right to your door</p> </div> </div> </div> <div class="hw-knolled-art-mod js-reveal-bottom"> <picture> <source type="image/webp" srcset="/images/auto/hw-knolled-5d2a38d390.webp, /images/auto/hw-knolled@2x-979064df54.webp 2x"> <img alt="PillPack app, packet, dispenser, and other" srcset="/images/auto/hw-knolled-d03ff0b141.png, /images/auto/hw-knolled@2x-d4b7d07567.png 2x"> </picture> </div> </div> </div> </div> </section> <section class="pp-section pp-section--know pp-section--wavy pp-section--wavy-top"> <div class="pp-split--header"> <h2 class="note-h">You should know:</h2> </div> <div class="section-inner pp-inner--split"> <div class="pp-split-mod"> <h3 class="section-h">We can send urgent meds right away</h3> <p class="section-p">If you’re low on any medications, let us know and we’ll send them in bottles ahead of your first shipment.</p> </div> <div class="pp-split-mod"> <h3 class="section-h">Your first PillPack ships in about 2 weeks</h3> <p class="section-p">In that time, we coordinate your prescriptions so all of your medications can arrive together.</p> </div> </div> </section> <section class="pp-section--callout"> <div class="section-inner"> <p class="pp-callout-p"><span class="break med">Our service is free, </span>you only pay your copays</p> <a href="/pricing" class="pp-cta-button outline-dark">Learn about pricing</a> </div> </section> <section class="pp-section pp-section--overview"> <div class="section-inner"> <div class="pp-txt-mod--secondary"> <p class="section-subh">Customer support</p> <h3 class="section-h">Your questions answered</h3> <p class="section-p large">Reach out anytime. We’re available by phone, email, or through chat.</p> </div> </div> </section> <section class="pp-section pp-section--safe"> <div class="pp-split--header"> <p class="section-subh">Safe & thorough</p> <h2 class="hero-h">Details your doctor will love</h2> </div> <div class="section-inner pp-inner--split"> <div class="pp-split-mod"> <div class="inline-item-art js-reveal-left"> <picture> <source type="image/webp" srcset="/images/auto/hw-doctor-1-6c94c1ab10.webp, /images/auto/hw-doctor-1@2x-733df0fc67.webp 2x"> <img alt="List of medications on a PillPack dispenser." srcset="/images/auto/hw-doctor-1-b8e11d3db3.png, /images/auto/hw-doctor-1@2x-f505be07dc.png 2x"> </picture> </div> <div class="pp-txt-mod"> <h3 class="split-h">Your monthly medication list</h3> <p class="section-p">Each month, we send you a detailed list of all your meds and dose instructions. We even include images to help you identify each pill.</p> </div> </div> <div class="pp-split-mod"> <div class="inline-item-art js-reveal-left-delay"> <picture> <source type="image/webp" srcset="/images/auto/hw-doctor-2-b4d7060a9f.webp, /images/auto/hw-doctor-2@2x-3769ef7169.webp 2x"> <img alt="PillPack iPhone app and medication packet." srcset="/images/auto/hw-doctor-2-2d0b16192c.png, /images/auto/hw-doctor-2@2x-a4c460271c.png 2x"> </picture> </div> <h3 class="split-h">Safety is our priority</h3> <p class="section-p">For accuracy, a pharmacist checks every packet at multiple points in the process. We also review your full med list for any interaction issues.</p> </div> </div> <div class="section-inner inner-cta"> <h3 class="note-h guide-intro">Download our helpful guide to bring with you to your next appointment</h3> <a href="/images/pillpack_doctor_guide-64bb662143.pdf" class="fill pp-cta-button" rel="noopener" target="_blank">Download <svg><use xlink:href="/images/sprites-eec8e1b031.svg#cg-download"/></svg></a> </div> </section> <section class="pp-section--cta"> <div class="pp-cta-txt-mod"> <h1 class="section-h">Switch to a simpler pharmacy today</h1> <a href="https://my.pillpack.com/signup" class="large fill pp-cta-button">Get Started</a> <p class="pp-cta-phone-label"><strong>Prefer to sign up over the phone?</strong> Speak to a PillPack advisor today.</p> <a href="tel:18557455725" class="pp-cta-button outline-dark"> 855–745–5725 </a> </div> </section> </main> <footer class="footer--primary"> <div class="footer-inner"> <div class="footer-branding-mod"> <div 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