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Event Ticketing - Careers | Universe

<!DOCTYPE html><!-- Last Published: Tue Oct 22 2024 15:23:22 GMT+0000 (Coordinated Universal Time) --><html data-wf-domain="universe-static.webflow.io" data-wf-page="6495e680a474ac6f703e5864" data-wf-site="64628d0a55b289f26f93662f"><head><meta charset="utf-8"/><title>Event Ticketing - Careers | Universe</title><meta content="We’re a group of passionate problem solvers that care about shaping the future of the event industry. Work with us." name="description"/><meta content="Event Ticketing - Careers | Universe" property="og:title"/><meta content="We’re a group of passionate problem solvers that care about shaping the future of the event industry. 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In that case let's update the //selected language of the widget Transifex.live.onTranslatePage(function(language_code) { $('#language-select').val(language_code); }); }); </script> <style> /* Default Transifex */ .tx-live-lang-container { display: none !important; } .w-webflow-badge { display: none !important; } div#onetrust-consent-sdk * { font-family: 'Circularpro'!important; font-weight: 300; } #onetrust-banner-sdk.otFloatingRoundedIcon { max-width: 40rem!important; } a.ot-sdk-show-settings { font-family: 'Circularpro'!important; } </style> <script> const authRequestUrl = 'https://www.universe.com/api/v2/current_user.json'; const cacheKey = 'userData'; const cacheExpiry = 20; // minutes const enableCache = false; let userData = null; // get logged_in status from set cookie const loggedIn = getCookie('logged_in'); // user data const user = { first_name: null, last_name: null, image_url: { full: null, lg: null, md: null, sm: null, }, is_host: false, is_admin: false, is_super_admin: false, is_business: false, is_business_seller: false, slug: null, memberships: [], }; /** * Check if the API works by the data it returns * @returns {boolean} */ let apiWorks = () => { return userData !== null && 'current_user' in userData; }; /** * DOM elements */ let MENU_PROFILE_WRAPPERS = null; let AUTH_LINKS = null; let LOGIN_LINKS = null; let REGISTER_LINKS = null; let LOGOUT_LINKS = null; let AUTH_ONLY_ELEMENTS = null; let GUEST_ONLY_ELEMENTS = null; let HOST_ONLY_ELEMENTS = null; let ADMIN_ONLY_ELEMENTS = null; let SUPER_ADMIN_ONLY_ELEMENTS = null; let BUSINESS_ONLY_ELEMENTS = null; let BUSINESS_SELLER_ONLY_ELEMENTS = null; let PROFILE_LINKS = null; let PROFILE_NAMES = null; let PROFILE_IMAGES = null; /** * Get a cookie by name * @param {string} name * @returns {string} */ function getCookie(name) { let cookies = document.cookie.split(';'); for (let i = 0; i < cookies.length; i++) { let cookie = cookies[i]; let parts = cookie.split('='); if (parts[0].trim() === name) { return parts[1]; } } return null; } /** * Get the current user data from the API * @returns {Promise<any>} */ async function getAuthUser() { const cachedData = localStorage.getItem(cacheKey); // Check if cached data is available and not expired if (cachedData && enableCache) { const { data, expiry } = JSON.parse(cachedData); if (expiry > Date.now()) { return data; } } // Fetch new data try { const res = await fetch(authRequestUrl, { method: 'GET', redirect: 'manual', }); if (!res.ok) return null; const data = await res.json(); // Cache the data with an expiry (e.g., 1 hour) const expiry = Date.now() + cacheExpiry * 60 * 1000; if (enableCache) localStorage.setItem(cacheKey, JSON.stringify({ data, expiry })); return data; } catch (e) { console.error(e); return null; } } /** * Init the DOM state */ function initDomState() { MENU_PROFILE_WRAPPERS = document.querySelectorAll('[data-element="menu-profile"]'); AUTH_LINKS = document.querySelectorAll('[data-element="auth-button"]'); AUTH_ONLY_ELEMENTS = document.querySelectorAll('[data-element-show="auth"]'); GUEST_ONLY_ELEMENTS = document.querySelectorAll('[data-element-show="guest"]'); HOST_ONLY_ELEMENTS = document.querySelectorAll('[data-element-show="host-only"]'); ADMIN_ONLY_ELEMENTS = document.querySelectorAll('[data-element-show="admin-only"]'); SUPER_ADMIN_ONLY_ELEMENTS = document.querySelectorAll('[data-element-show="super-admin-only"]'); BUSINESS_ONLY_ELEMENTS = document.querySelectorAll('[data-element-show="business-only"]'); BUSINESS_SELLER_ONLY_ELEMENTS = document.querySelectorAll( '[data-element-show="business-seller-only"]' ); LOGIN_LINKS = document.querySelectorAll('[data-action="login"]'); REGISTER_LINKS = document.querySelectorAll('[data-action="register"]'); LOGOUT_LINKS = document.querySelectorAll('[data-element="logout-button"]'); PROFILE_LINKS = document.querySelectorAll('[data-element="profile-button"]'); PROFILE_NAMES = document.querySelectorAll('[data-element="profile-name"]'); PROFILE_IMAGES = document.querySelectorAll('[data-element="profile-image"]'); const currentPath = window.location.pathname; // show/hide elements based on user login status if (AUTH_ONLY_ELEMENTS.length > 0) { AUTH_ONLY_ELEMENTS.forEach((AUTH_ONLY_ITEM) => { AUTH_ONLY_ITEM.style.display = loggedIn ? 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'none' : 'block'; }); } // change link to login by adding redirectTo={current path i.e /events/today} if (LOGIN_LINKS.length > 0) { LOGIN_LINKS.forEach((LOGIN_LINK) => { const loginUrl = `/sign-in?redirectTo=${currentPath}`; LOGIN_LINK.href = loginUrl; }) } // change link to register by adding redirectTo={current path i.e /events/today} if (REGISTER_LINKS.length > 0) { REGISTER_LINKS.forEach((REGISTER_LINK) => { const registerUrl = `/sign-up?redirectTo=${currentPath}`; REGISTER_LINK.href = registerUrl; }) } // change link to logout by adding redirectTo={current path i.e /events/today} if (LOGOUT_LINKS.length > 0) { LOGOUT_LINKS.forEach((LOGOUT_LINK) => { const logoutUrl = `/sign-out?redirectTo=${currentPath}`; LOGOUT_LINK.href = logoutUrl; }) } } /** * Toggle the profile menu * @param {boolean} toggle */ const toggleProfileMenu = (toggle = true) => { if (MENU_PROFILE_WRAPPERS.length == 0 || AUTH_LINKS.length === 0) return; MENU_PROFILE_WRAPPERS.forEach((MENU_PROFILE_WRAPPER) => { if (toggle) { MENU_PROFILE_WRAPPER.style.display = 'block'; AUTH_LINKS.forEach((button) => { button.style.display = 'none'; }); // authButtonsWrapper.style.display = "none"; } else { MENU_PROFILE_WRAPPER.style.display = 'none'; AUTH_LINKS.forEach((button) => { button.style.display = 'block'; }); //authButtonsWrapper.style.display = "block"; } }) }; /** * Update the DOM with the current user data * @returns {Promise<any>} */ function updateDom() { if (PROFILE_NAMES.length > 0) PROFILE_NAMES.forEach((PROFILE_NAME) => { PROFILE_NAME.innerText = user.first_name; }) if (PROFILE_IMAGES.length > 0) PROFILE_IMAGES.forEach((PROFILE_IMAGE) => { PROFILE_IMAGE.src = user.image_url().md; }) toggleProfileMenu(loggedIn); if (HOST_ONLY_ELEMENTS.length > 0) HOST_ONLY_ELEMENTS.forEach((HOST_ONLY_ITEM) => { HOST_ONLY_ITEM.style.display = user.is_host || user.memberships.length > 0 ? 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class="navbar_link is-margin-right w-nav-link">Find Events</a><div data-hover="false" data-delay="0" data-w-id="432f216a-59dd-90e2-5037-f1c8b9f50c04" class="navbar_dd w-dropdown"><div class="navbar_dd-toggle w-dropdown-toggle"><div class="navbar_dd-text">Host Events</div><img src="https://cdn.prod.website-files.com/64628d0a55b289f26f93662f/662147222b9467b353782c04_chevron-grey.svg" loading="lazy" alt="" class="navbar_dd-toggle-icon"/></div><nav class="navbar_dd-content w-dropdown-list"><a href="/create" class="navbar_dd-link is-primary w-dropdown-link">Create Event</a><a href="https://universe.com/features" class="navbar_dd-link w-dropdown-link">Features</a><a href="/pricing" class="navbar_dd-link w-dropdown-link">Pricing</a></nav></div></div></div><div class="show-tablet"><div data-element-show="guest" class="navbar_links-wrapper-inner is-top-border-0"><a href="/discover" class="navbar_link is-margin-right w-nav-link">Find Events</a><div data-hover="false" data-delay="0" data-w-id="432f216a-59dd-90e2-5037-f1c8b9f50c14" class="navbar_dd w-dropdown"><div class="navbar_dd-toggle w-dropdown-toggle"><div class="navbar_dd-text">Host Events</div><img src="https://cdn.prod.website-files.com/64628d0a55b289f26f93662f/662147222b9467b353782c04_chevron-grey.svg" loading="lazy" alt="" class="navbar_dd-toggle-icon"/></div><nav class="navbar_dd-content w-dropdown-list"><a href="/sign-in?redirectTo=/create" class="navbar_dd-link is-primary w-dropdown-link">Create Event</a><a href="https://universe.com/features" class="navbar_dd-link w-dropdown-link">Features</a><a href="/pricing" class="navbar_dd-link w-dropdown-link">Pricing</a><img src="https://cdn.prod.website-files.com/64628d0a55b289f26f93662f/654e6b19d6ca351e120d8674_chevron-up.svg" loading="lazy" alt="" class="navbar_dd-chevron"/></nav></div></div></div></div><div class="hide-tablet"><div data-hover="false" data-delay="0" class="navbar_dd w-dropdown"><div class="navbar_dd-toggle w-dropdown-toggle"><div class="navbar_dd-text">Help</div></div><nav class="navbar_dd-content w-dropdown-list"><a href="https://support.universe.com/hc/en-us" target="_blank" class="navbar_dd-link is-primary w-dropdown-link">Help Center</a><a href="/help/find_tickets" class="navbar_dd-link w-dropdown-link">Where are my tickets?</a><a href="/help/contact_organizer" class="navbar_dd-link w-dropdown-link">Contact the event organizer</a><a href="/help/get_refund" class="navbar_dd-link w-dropdown-link">Can I get a refund?</a></nav></div></div><div class="navbar_links-wrapper-inner"><div class="show-tablet"><a data-element="profile-button" data-element-show="auth" href="#" class="navbar_link is-grey-mobile w-nav-link">Profile</a><a data-element-show="auth" href="/dashboard/conversations" class="navbar_link is-grey-mobile w-nav-link">Messages</a><a data-element-show="auth" href="/dashboard/settings" class="navbar_link is-grey-mobile w-nav-link">Settings</a><a href="/help" class="navbar_link is-grey-mobile w-nav-link">Help</a></div><a data-action="login" data-element="auth-button" href="/sign-in?redirectTo=/dashboard/my-events" class="navbar_link is-grey-mobile is-margin-right w-nav-link">Log In</a><a data-action="register" data-element="auth-button" href="/sign-up?redirectTo=/create" class="navbar_link is-grey-mobile w-nav-link">Sign Up</a><div class="show-tablet"><a data-element-show="auth" data-element="logout-button" href="#" class="navbar_link is-grey-mobile w-nav-link">Log Out</a></div><div class="hide-tablet"><div data-hover="false" data-delay="0" data-element-show="auth" data-element="menu-profile" class="navbar_dd is-profile w-dropdown"><div class="navbar_dd-toggle is-profile w-dropdown-toggle"><img src="https://cdn.prod.website-files.com/64628d0a55b289f26f93662f/65a954a90c5743875e901875_profile-default.svg" loading="lazy" data-element="profile-image" alt="" class="navbar_dd-profile-image"/><div data-element="profile-name" class="navbar_dd-text">Name</div></div><nav class="navbar_dd-content is-profile w-dropdown-list"><a data-element-show="host-only" href="/dashboard" class="navbar_dd-link w-dropdown-link">Dashboard</a><a data-element-show="host-only" href="/dashboard/my-events" class="navbar_dd-link is-primary w-dropdown-link">My Events</a><a href="/dashboard/tickets" class="navbar_dd-link is-primary w-dropdown-link">My Tickets</a><a data-element-show="admin-only" href="https://admin.universe.com" target="_blank" class="navbar_dd-link is-primary w-dropdown-link">Admin panel</a><a data-element="profile-button" href="#" class="navbar_dd-link w-dropdown-link">Profile</a><a href="/dashboard/conversations" class="navbar_dd-link w-dropdown-link">Messages</a><a href="/dashboard/settings" class="navbar_dd-link w-dropdown-link">Settings</a><a href="/help" class="navbar_dd-link w-dropdown-link">Help</a><a data-element="logout-button" href="#" class="navbar_dd-link w-dropdown-link">Log Out</a></nav></div></div></div></div><a href="#" class="navbar_mobile-close w-inline-block"><img src="https://cdn.prod.website-files.com/64628d0a55b289f26f93662f/662147222b9467b353782c06_close-54d548f6bd4a4473cf1f8666242395b884ce0c7c1005adf76d76cfad39a97d31.svg" loading="lazy" alt="" class="navbar_mobile-close-icon"/></a></nav><div class="navbar_mobile-menu w-nav-button"><img src="https://cdn.prod.website-files.com/64628d0a55b289f26f93662f/64628d0a55b289f26f936648_hamburger-85a2c5040c0cd868cb554c4630facb22379f29c4b68dd97b77c5158dde8883dc.svg" loading="lazy" alt=""/></div></div></div></div><main class="main-wrapper"><div class="section_careers-hero"><div class="padding-global padding-section-large"><div class="container-large"><div class="careers-hero_content"><div><h6>CAREERS</h6><div class="spacer-medium"></div><h1 class="heading-style-h2">Join a team of people that care.</h1><div class="padding-vertical padding-custom1"><div>We’re a group of passionate problem solvers that care about shaping the future of the event industry.</div></div><a href="/partner-with-us" class="button w-button">Partner with us</a></div><div class="careers-hero_image-wrapper"><img src="https://cdn.prod.website-files.com/64628d0a55b289f26f93662f/663113c237dd90cf37585196_6495f3f426d1419db50cab8a_Placeholder%20Image2.png" loading="lazy" sizes="(max-width: 767px) 92vw, (max-width: 991px) 512px, (max-width: 1279px) 47vw, 576px" srcset="https://cdn.prod.website-files.com/64628d0a55b289f26f93662f/663113c237dd90cf37585196_6495f3f426d1419db50cab8a_Placeholder%2520Image2-p-500.png 500w, https://cdn.prod.website-files.com/64628d0a55b289f26f93662f/663113c237dd90cf37585196_6495f3f426d1419db50cab8a_Placeholder%2520Image2-p-800.png 800w, https://cdn.prod.website-files.com/64628d0a55b289f26f93662f/663113c237dd90cf37585196_6495f3f426d1419db50cab8a_Placeholder%2520Image2-p-1080.png 1080w, https://cdn.prod.website-files.com/64628d0a55b289f26f93662f/663113c237dd90cf37585196_6495f3f426d1419db50cab8a_Placeholder%20Image2.png 1430w" alt="" class="careers-hero_image"/></div></div></div></div></div><div class="section_careers-teams"><div class="padding-global padding-section-large"><div class="container-large"><h6>OUR TEAMS</h6><div class="padding-xsmall"></div><h2 class="text-size-xlarge">Together we build, experiment, learn, and ship high quality products that are loved by over 4.3m users.</h2><div class="padding-custom1"></div><div class="grid-3-col_component"><div id="w-node-_0cc660f0-af31-6095-855f-0c0ba7843642-703e5864"><h6 class="text-weight-medium">ENGINEERING</h6><div class="padding-xxsmall"></div><div>With a passion for solving challenging problems and iterating to build the right solutions, our Engineering team ships top-tier products and apps used by people around the world.</div></div><div id="w-node-_0cc660f0-af31-6095-855f-0c0ba7843648-703e5864"><h6 class="text-weight-medium">DESIGN</h6><div class="padding-xxsmall"></div><div>Driven by human-centred design, our small but mighty multi-disciplinary design team works on all things Product and Brand to create simple, delightful experiences for our users. </div></div><div id="w-node-_0cc660f0-af31-6095-855f-0c0ba784364e-703e5864"><h6 class="text-weight-medium">PRODUCT</h6><div class="padding-xxsmall"></div><div>Our product owners make up a team of collaborators and problem solvers who know how to take ownership over business objectives, drive focus, and maintain our roadmap.</div></div><div id="w-node-_0cc660f0-af31-6095-855f-0c0ba7843654-703e5864"><h6 class="text-weight-medium">SALES</h6><div class="padding-xxsmall"></div><div>Our sales org is composed of relationship builders who are motivated by seeking out new business opportunities and partnering directly with clients to make the most out of their events.</div></div><div id="w-node-_0cc660f0-af31-6095-855f-0c0ba784365a-703e5864"><h6 class="text-weight-medium">MARKETING</h6><div class="padding-xxsmall"></div><div>Passionate storytellers, our marketing team works to translate insights into compelling campaigns, messaging, and enablement that drive growth and bring our brand to life.</div></div><div id="w-node-_0cc660f0-af31-6095-855f-0c0ba7843660-703e5864"><h6 class="text-weight-medium">CUSTOMER EXPERIENCE</h6><div class="padding-xxsmall"></div><div>Our customer experience team works tirelessly to ensure our organizers have access to the support and tools they need to exceed fan expectations with each and every event they host.</div></div></div></div></div></div><div class="section_careers-global"><div class="padding-global padding-section-large"><div class="container-large"><div class="about-hero_content fade-in"><div class="max-width-medium"><h2>We’re a global team with a passion for creating local impact.</h2><div class="spacer-medium"></div><div><a href="/about" class="text-color-black">Learn more about us →</a></div></div></div></div></div><img src="https://cdn.prod.website-files.com/64628d0a55b289f26f93662f/663113c337dd90cf375851c4_64628d0a55b289f26f9366d1_universe-office.png" loading="lazy" sizes="(max-width: 991px) 100vw, 50vw" srcset="https://cdn.prod.website-files.com/64628d0a55b289f26f93662f/663113c337dd90cf375851c4_64628d0a55b289f26f9366d1_universe-office-p-500.png 500w, https://cdn.prod.website-files.com/64628d0a55b289f26f93662f/663113c337dd90cf375851c4_64628d0a55b289f26f9366d1_universe-office-p-800.png 800w, https://cdn.prod.website-files.com/64628d0a55b289f26f93662f/663113c337dd90cf375851c4_64628d0a55b289f26f9366d1_universe-office-p-1080.png 1080w, https://cdn.prod.website-files.com/64628d0a55b289f26f93662f/663113c337dd90cf375851c4_64628d0a55b289f26f9366d1_universe-office.png 1334w" alt="" class="about-hero_image"/></div><div class="section_careers-teams"><div class="padding-global padding-section-large"><div class="container-large fade-in"><h6>OUR TEAMS</h6><div class="padding-xsmall"></div><h2 class="text-size-xlarge">Together we build, experiment, learn, and ship high quality products that are loved by over 4.3m users.</h2><div class="padding-custom1"></div><div class="grid-3-col_component"><div id="w-node-_0cc660f0-af31-6095-855f-0c0ba784367d-703e5864" class="fade-in"><h6 class="text-weight-medium">🎟 EXCLUSIVE PERKS</h6><div class="padding-xxsmall"></div><div>Enjoy two free tickets to Universe events, four free tickets to Ticketmaster concerts annually and an exclusive pass that gets you and a plus one into select amphitheaters across North America.</div></div><div id="w-node-_0cc660f0-af31-6095-855f-0c0ba7843683-703e5864" class="fade-in"><h6 class="text-weight-medium">🍹 COMPANY SOCIALS</h6><div class="padding-xxsmall"></div><div>We gather monthly whether we’re celebrating a birthday or just hanging out enjoying each other’s company. Past socials include everything from scavenger hunts and axe throwing to volunteering and paddle-boarding. </div></div><div id="w-node-_0cc660f0-af31-6095-855f-0c0ba7843689-703e5864" class="fade-in"><h6 class="text-weight-medium">💻 WORK SPACE</h6><div class="padding-xxsmall"></div><div>We provide you with everything you need to be successful including top of the line equipment, flexible hours, remote work, and a fully stocked kitchen that includes coffee and healthy snacks.</div></div><div id="w-node-_0cc660f0-af31-6095-855f-0c0ba784368f-703e5864" class="fade-in"><h6 class="text-weight-medium">🍎 BENEFITS</h6><div class="padding-xxsmall"></div><div>All full-time employees get access to medical, vision, dental as well as life and long-term disability insurance. Other benefits include, generous maternity and paternity leave, child benefits, a matching RRSP/401k, and more.</div></div><div id="w-node-_0cc660f0-af31-6095-855f-0c0ba7843695-703e5864" class="fade-in"><h6 class="text-weight-medium">📚 CULTURE OF LEARNING</h6><div class="padding-xxsmall"></div><div>We seek to create a culture of learning by incorporating weekly demos and monthly hack days into our schedules. We also have a tuition reimbursement program to ensure everyone has access to continued learning.</div></div></div><div class="padding-large"></div><img src="https://cdn.prod.website-files.com/655b54d157a7cfacc769106a/65b265466da905b2bf5dec6c_6495d48cc79b7e4ca44213b5_B.png" loading="lazy" alt="" class="careers-teams_image fade-in"/><div class="text-align-center fade-in"><div class="max-width-large align-center"><h6 class="text-size-medium">ACQUIRED BY LIVE NATION ENTERTAINMENT AND TICKETMASTER IN MAY 2015, WE ARE BACKED BY THE BEST IN THE INDUSTRY.</h6></div></div></div></div></div><div class="section_careers-office"></div><div class="section_careers-positions"><div class="padding-global padding-section-large"><div class="container-large fade-in"><h6>OPEN POSITIONS</h6><div class="padding-xsmall"></div><h2 class="text-size-xlarge">Join us in our mission to become the world’s destination for events.</h2><div class="careers-positions_separator"></div><div class="w-dyn-list"><div role="list" class="careers-positions_grid w-dyn-items"><div id="w-node-_0cc660f0-af31-6095-855f-0c0ba78436ad-703e5864" role="listitem" class="w-dyn-item"><a href="https://livenation.wd1.myworkdayjobs.com/LNExternalSite/job/Toronto-ON-CAN/Platform-Engineer--12-Month-Contract_JR-63303-1" target="_blank" class="careers-positions_item w-inline-block"><div><h4 id="w-node-_0d3468ae-7f67-4c44-e682-844da4d8f7ee-703e5864" class="careers-positions_title">Platform Engineer, 12 Month Contract</h4></div><div id="w-node-_0d3468ae-7f67-4c44-e682-844da4d8f7f0-703e5864" class="padding-vertical padding-custom1"><div id="w-node-_0d3468ae-7f67-4c44-e682-844da4d8f7f1-703e5864" class="careers-positions_location-text">Location:</div><div id="w-node-_0d3468ae-7f67-4c44-e682-844da4d8f7f3-703e5864" class="careers-positions_location-text">Toronto, ON or East Coast of Canada</div></div><div id="w-node-_0d3468ae-7f67-4c44-e682-844da4d8f7f5-703e5864">As Platform Engineer focusing on data-platform at Universe, you will apply your passion for technology and live events in our quest to build a world-class Event Ticketing platform. In this deeply technical and business-minded position, you will report directly to the Senior Data Engineer, and help push forward development of our data-platform operations. You’ll be challenged with technically rewarding tasks such as expanding our usage of Kubernetes, training our colleges on the use of cloud-native technologies, and implementing and monitoring components of our new data platform!</div></a></div></div></div></div></div></div></main><div class="footer_component"><div class="padding-global"><div class="container-large"><div class="footer_grid"><div id="w-node-_78c5ad59-51fe-11f3-65f2-16db99f98c72-99f98c6e" class="footer_grid-row"><h5>About us</h5><div class="padding-xxsmall"></div><a href="/about" class="footer_link w-inline-block"><div class="text-block">Our story</div></a><a href="/careers" aria-current="page" class="footer_link w-inline-block w--current"><div>Jobs</div></a><a href="/discover" class="footer_link w-inline-block"><div>Find events</div></a><a href="/partner-with-us" class="footer_link w-inline-block"><div>Partner with us</div></a></div><div id="w-node-_78c5ad59-51fe-11f3-65f2-16db99f98c82-99f98c6e" class="footer_grid-row"><h5>Host events</h5><div class="padding-xxsmall"></div><a href="/sign-in?redirectTo=/create" class="footer_link w-inline-block"><div class="text-block">Create event</div></a><a href="/pricing" class="footer_link w-inline-block"><div>Pricing</div></a><a href="/features" class="footer_link w-inline-block"><div>Features</div></a><a href="https://developers.universe.com/" target="_blank" class="footer_link w-inline-block"><div>Developers</div></a></div><div id="w-node-_78c5ad59-51fe-11f3-65f2-16db99f98c92-99f98c6e" class="footer_grid-row"><h5>Get help</h5><div class="padding-xxsmall"></div><a href="https://support.universe.com/hc/en-us" target="_blank" class="footer_link w-inline-block"><div class="text-block">Help center (FAQs)</div></a><a href="https://www.universe.com/contact-us/demo" class="footer_link w-inline-block"><div>Contact us</div></a><a href="https://support.universe.com/hc/en-us/articles/360002596612-Find-your-tickets" target="_blank" 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