H&R Block and Cushman & Wakefield Case Study

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class="hero mix_hero-image js-hero"> <img class="d-none d-md-block image-resizing h-auto" alt="Calculator (image)" src="https://cw-gbl-gws-prod.azureedge.net/-/media/cw/global/stories/tax-hero-large.jpg?rev=5e65d85a14334f9db9a192fdf4d66747" width="1488" height="360"/> <img class="d-block d-md-none image-resizing h-auto" alt="calculator property tax (image)" src="https://cw-gbl-gws-prod.azureedge.net/-/media/cw/global/services/valuation-and-advisory/va-core-services-property-tax-mobile.jpg?rev=db2712e36fd54c898f25fb01b93cf951" width="366" height="234"/> </div> </div> <div class="rich-text"> <h1><span style="color: #1d1740;">H&R BLOCK and Cushman & Wakefield</span></h1> <h2><span style="color: #1d1740;">Driving success in a seasonal industry</span></h2> </div> </section> <div class="container"> <div class="row"> <div class="col-lg-8" style=""> <section style=""> <div class="rich-text"> <div class="sidebar mix_keyFeatures"> <div class="sidebar-body"> <h4 class="text-uppercase">AT A GLANCE</h4> <hr /> <span style="font-size: 16px;"></span> <ul> <li><span style="font-size: 16px;"><strong>6,600 corporate locations</strong> </span></li> <li><span style="font-size: 16px;"><strong>12 million square feet</strong> </span></li> <li><span style="font-size: 16px;"><strong>Annual savings:</strong></span> <ul> <li><span style="font-size: 16px;">Facilities management: $1.6 million <br /> </span></li> <li><span style="font-size: 16px;">Transaction management: $8.5 million <br /> </span></li> <li><span style="font-size: 16px;">Lease administration: $1.8 million <br /> </span></li> <li><span style="font-size: 16px;">Project development and design: $5.5 million  </span></li> </ul> </li> </ul> <p class="mt-3"> </p> </div> </div> </div> </section> </div> <div class="col-lg-4" style=""> <section style=""> <div class="rich-text"> <div class="sidebar mix_keyFeatures"> <div class="sidebar-body"> <h4 class="text-uppercase">FEATURED SERVICES</h4> <hr /> <a href="https://www.cushmanwakefield.com/en/united-states/services/global-occupier-services/integrated-portfolio-management/transaction-management">Transaction Management</a><br /> <a href="https://www.cushmanwakefield.com/en/united-states/services/global-occupier-services/integrated-facilities-management">Integrated Facilities Management</a><br /> <a href="https://www.cushmanwakefield.com/en/united-states/services/project-development-services">Project & Development Services</a> <p class="mt-3"> </p> </div> </div> </div> </section> </div> </div> </div> <section class="container" style="" > <div> </div> <div> <div class="row"> <div class="indented"> <h2 class="hChapter"> <span class="hChapter-numeral">01</span> The World That Had Been Built </h2> <div class="rich-text">For more than 25 years, H&R Block has partnered with Cushman & Wakefield to navigate the complexities of their unique business model. With more than 70% of the company’s revenue generated during tax season—from January to April—they require a real estate strategy that is dialed in to the seasonal nature of their business. Prior to our partnership, the company’s vast network of retail locations was effective but inefficient, and they needed a partner to help them optimize their footprint without reducing their market presence.</div> </div> </div><div class="row"> <div class="indented"> <h2 class="hChapter"> <span class="hChapter-numeral">02</span> The Moment H&R Block Didn’t Settle </h2> <div class="rich-text">Our collaboration with H&R Block began by addressing the complexities of managing a large portfolio, particularly in response to their seasonal needs. Over our decades-long relationship, Cushman & Wakefield has provided innovative solutions—including portfolio optimization, enhanced facility management, and cost-efficient lease negotiations—to ensure that H&R Block is in their best operational position during peak season and has the support they need for off-season initiatives. Throughout this enduring partnership, Cushman & Wakefield has provided the expertise and resources necessary to support H&R Block’s evolving real estate needs, ensuring their portfolio remains flexible, efficient and aligned with their business goals.</div> </div> </div><div class="row"> <div class="indented"> <h2 class="hChapter"> <span class="hChapter-numeral">03</span> Bringing Ideas to Life </h2> <div class="rich-text">Cushman & Wakefield’s partnership with H&R Block continues to maintain efficiency and flexibility throughout their operations, and to deliver remarkable results year after year. We effectively manage H&R Block’s vast portfolio of more than 6,600 corporate locations, which encompass over 12 million square feet of space. Over the past year, our team has received more than 21,000 work orders—leading to over $1.6 million in savings—and we’ve completed 1,800 lease renewals, generating an additional $8.5 million in negotiated savings. We helped H&R Block launch and refine a strategic square-foot-reduction initiative, which resulted in $5 million in rental savings. We also created over 500 floor plans, which resulted in $5 million in design savings and $2.4 million in construction savings. In addition, our team approved more than 20,000 payables and processed nearly $300 million in rent to achieve $1.8 million in savings.</div> </div> </div><div class="row"> <div class="indented"> <h2 class="hChapter"> <span class="hChapter-numeral">04</span> Driving Agility Forward </h2> <div class="rich-text">Cushman & Wakefield stands out as a leading partner for companies not only navigating the complexities of extensive real estate portfolios, but also managing significant seasonal fluctuations. Our expertise in facilities management, lease administration, transaction management and project development empowers clients like H&R Block to optimize portfolios, achieve substantial cost savings and focus on their strategic initiatives—all while ensuring operational efficiency during peak and off-peak times. With a commitment to delivering measurable results, Cushman & Wakefield remains a trusted partner for businesses seeking tailored, results-driven real estate management.</div> </div> </div> </div> </section> <section class="container" style="" > <div class="rich-text"> <h2 class="container-headline mix_align-center">The Power of Partnership in CRE with H&R Block</h2> </div> <div class="card mix_video" id=""> <div class="card-img-wrapper" aria-label="Play Video" data-toggle="modal" data-target="#_DtgH1LMbx4gehJBbzr2SK7"> <img class="d-block d-md-none card-img-top" alt="H&R Block" src="https://cw-gbl-gws-prod.azureedge.net/-/media/cw/global/stories/hrb2.jpg?rev=4648d2499bfb4c1780d1b597b996a0ad" loading="lazy" width="406" height="265" /> <img class="d-none d-md-block card-img-top" alt="H&R Block" src="https://cw-gbl-gws-prod.azureedge.net/-/media/cw/global/stories/hrb1.jpg?rev=cf76dd220d2c4d35b538a8866eff408c" loading="lazy"/> <button class="btn btn-play" type="button"> <i class="fas 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H&R Block and Cushman & Wakefield Case Study | Cushman & Wakefield