CINXE.COM
Ein Feld "Hilfsprogramm installieren" wird angezeigt (Mac)
<!doctype html><html lang="de"><head> <meta charset="utf-8"> <title> Ein Feld "Hilfsprogramm installieren" wird angezeigt (Mac) </title> <meta name="description" content="Wenn eine neue Memtime-Version zur Installation ansteht, kann es sein, dass macOS-Geräte ein "Hilfsprogramm installieren"-Feld anzeigen."> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta property="og:description" content="Wenn eine neue Memtime-Version zur Installation ansteht, kann es sein, dass macOS-Geräte ein "Hilfsprogramm installieren"-Feld anzeigen."> <meta property="og:title" content="Ein Feld "Hilfsprogramm installieren" wird angezeigt (Mac)"> <meta name="twitter:description" content="Wenn eine neue Memtime-Version zur Installation ansteht, kann es sein, dass macOS-Geräte ein "Hilfsprogramm installieren"-Feld anzeigen."> <meta name="twitter:title" content="Ein Feld "Hilfsprogramm installieren" wird angezeigt (Mac)"> <link rel="stylesheet" href="/hs/hsstatic/ContentIcons/static-1.198/fontawesome/5.0.10/css/fontawesome-all.min.css"> <style> a.cta_button{-moz-box-sizing:content-box !important;-webkit-box-sizing:content-box !important;box-sizing:content-box !important;vertical-align:middle}.hs-breadcrumb-menu{list-style-type:none;margin:0px 0px 0px 0px;padding:0px 0px 0px 0px}.hs-breadcrumb-menu-item{float:left;padding:10px 0px 10px 10px}.hs-breadcrumb-menu-divider:before{content:'›';padding-left:10px}.hs-featured-image-link{border:0}.hs-featured-image{float:right;margin:0 0 20px 20px;max-width:50%}@media (max-width: 568px){.hs-featured-image{float:none;margin:0;width:100%;max-width:100%}}.hs-screen-reader-text{clip:rect(1px, 1px, 1px, 1px);height:1px;overflow:hidden;position:absolute !important;width:1px} </style> <link rel="canonical" href="https://knowledgebase.memtime.com/de/hilfsprogramm-mac"> <meta property="og:url" content="https://knowledgebase.memtime.com/de/hilfsprogramm-mac"> <meta http-equiv="content-language" content="de"> <link rel="alternate" hreflang="de" href="https://knowledgebase.memtime.com/de/hilfsprogramm-mac"> <link rel="alternate" hreflang="en" href="https://knowledgebase.memtime.com/en/an-install-a-helper-box-pops-up-mac"> <link rel="alternate" hreflang="es" href="https://knowledgebase.memtime.com/es/aparece-una-ventana-para-instalar-un-ayudante-mac"> <link href="//7052064.fs1.hubspotusercontent-na1.net/hub/7052064/hub_generated/template_assets/1732054417452/hubspot/themes/knowledge/assets/main.css" rel="stylesheet"> <link href="//7052064.fs1.hubspotusercontent-na1.net/hub/7052064/hub_generated/template_assets/1732054411081/hubspot/themes/knowledge/assets/_support-form.min.css" rel="stylesheet"> <script type="text/javascript" src="//7052064.fs1.hubspotusercontent-na1.net/hub/7052064/hub_generated/template_assets/1732054415430/hubspot/themes/knowledge/assets/kbdom.min.js"></script> <style type="text/css" data-preview-theme="true"> .kb-article, .kb-search__suggestions__article-content, .kb-search-results__description { font-family: helvetica; } h1, h2, h3, h3 a, h4, h4 a, h5, h6, .kb__text-link, .kb__text-link-small, .kb-header, .kb-sticky-footer, .kb-search__suggestions__article-title, .kb-search-results__title, #hs_form_target_kb_support_form input.hs-button, #hs_form_target_kb_support_form label, input, select, textarea, #hs_form_target_kb_support_form .hs-field-desc, #hs_form_target_kb_support_form .hs-richtext p { font-family: helvetica; } a, .kb-search__suggestions__breadcrumb, .kb-header__nav .kbui-dropdown__link { color: #2f325a; } .kb-header, .kb-header a, .kb-header button.kb-button--link { color: #2f325a; } .kb-header svg * { fill: #2f325a; } .kb-search-section { background-color: #ffffff; } .kb-search-section__title { color: #2f325a; } .kb-search-section-with-image { background-image: url(); background-size: auto; color: #ffffff; position: relative; } .kb-search-section-with-gradient { background-color: ; background-image: linear-gradient(180deg, #ffffff 0%, transparent 97%); } .kb-mobile-search-section { background-color: #2f325a; } .kb-search__suggestions a:hover, .kb-search__suggestions a:focus, .kb-category-menu li.active > a, .kb-category-menu li > a:hover { background-color: rgba(47, 50, 90, .1); } .kb-theme--cards .kb-category-menu li.active > a, .kb-theme--cards .kb-category-menu li > a:hover { background-color: transparent; } .kb-breadcrumbs > ol > li > span, .kb-breadcrumbs > ol > li > a > span, .kb-breadcrumbs > .kb-breadcrumbs__mobile-back a { font-family: helvetica; } .kb-breadcrumbs__arrow--left * { fill: #2f325a } .kb-sidebar .kb-category-menu a, .kb-mobile-menu .kb-mobile-menu__current-page, .kb-mobile-menu ul > li > a { font-family: helvetica; } .kb-header__logo img { max-height: 40px; } .kb-footer__logo img { max-height: 24px; } /* SVG SUPPORT */ .kb-header__logo img[src$=".svg"] { height: 40px; } .kb-footer__logo img[src$=".svg"] { height: 24px; } /* MOBILE STYLES */ .kb-mobile-menu, .kb-mobile-search__bar { background-color: #2f325a; } .kb-mobile-menu a, .kb-mobile-menu__current-page, .kb-mobile-search__input, .kb-search--open .kb-mobile-search__input { color: #FFFFFF } .kb-mobile-search__input::-webkit-input-placeholder { color: #FFFFFF } .kb-mobile-search__input::-moz-placeholder { color: #FFFFFF } .kb-mobile-search__input:-ms-input-placeholder { color: #FFFFFF } .kb-mobile-search__input:-moz-placeholder { color: #FFFFFF } .kb-mobile-search__mag * { fill: #FFFFFF } .kb-mobile-menu__arrow *, .kb-mobile-search__close * { stroke: #FFFFFF } @media (max-width: 767px) { .kb-header__nav { background-color: #2f325a } .kb-header, .kb-header a { color: #FFFFFF; } .kb-header svg * { fill: #FFFFFF; } .kb-theme--content.kb-page--index .kb-header__nav-toggle svg *, .kb-theme--content.kb-page--index .kb-header__nav-close svg *, .kb-theme--tiles.kb-page--index .kb-header__nav-toggle svg *, .kb-theme--tiles.kb-page--index .kb-header__nav-close svg *, .kb-theme--minimal .kb-header__nav-toggle svg *, .kb-theme--minimal .kb-header__nav-close svg *, .kb-theme--cards .kb-header__nav-toggle svg *, .kb-theme--cards .kb-header__nav-close svg *, .kb-theme--default .kb-header__nav-toggle svg *, .kb-theme--default .kb-header__nav-close svg * { fill: #2f325a; } } </style> <meta name="generator" content="HubSpot"></head> <body class="kb-theme--tiles "> <header> <div class="kb-header" data-preview-id="kb-header"> <div class="kb-header-inner" id="kb-header"> <div class="kb-header__logo"> <img src="https://25169434.fs1.hubspotusercontent-eu1.net/hub/25169434/hubfs/memtime-light-2x.png.png?height=120&name=memtime-light-2x.png.png" alt="Unternehmenslogo"> </div> <a class="kb-header__title" href="/de"> Memtime Wissensdatenbank </a> <nav id="kb-header__nav" class="kb-header__nav" role="navigation"> <ul> <div class="kb-header__lang-switcher-container"> <button class="kb-header__lang-switcher-toggle kb-button--link" data-kbui-dropdown-contents="lang-switcher"> <div class="kb-header__lang-switcher-inner"> <div class="kb-header__lang-switcher-icon"> <svg width="23" height="23" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <g fill-rule="evenodd"> <path d="M18.6 17.07a3.86 3.86 0 01-.5-2.35c.07-.45.24-.89.28-1.34.04-.46-.08-.97-.46-1.23-.8-.56-2 .43-2.84-.07a1.85 1.85 0 01-.58-.67c-.23-.4-.47-.8-.52-1.25-.05-.45.15-.96.57-1.12.1-.05.22-.07.3-.14.16-.13.14-.38.2-.58.14-.51.76-.69 1.3-.78.5-.08 1-.17 1.5-.11.78.09 1.54.5 2.29.67a9.49 9.49 0 01-1.53 8.97m-5.54-2.26c-.34.46-.82.81-1.14 1.3-.2.3-.34.67-.6.94-.21.22-.5.37-.72.59-.37.37-.5.93-.45 1.46.05.52.25 1.02.45 1.5v.02a9.53 9.53 0 01-1.5-.22c-.28-1.34-.5-2.7-.64-4.07-.03-.27-.06-.55-.18-.8-.42-.75-1.71-.92-1.78-1.78-.03-.36.18-.68.3-1.01.1-.34.07-.8-.26-.93l-.3-.07c-.34-.1-.5-.47-.75-.71-.31-.3-.84-.01-1.2-.24-.36-.23-.49-.65-.84-.87-.36-.23-.67-.74-.37-1.03-.36 0-.7-.13-1-.33A9.4 9.4 0 019.5 1.87c.06.03.1.06.17.08.43.15.9 0 1.35-.08.45-.06 1 0 1.22.4.05.1.08.23.06.34-.08.39-.6.45-.97.6-.33.13-.6.4-.73.74.28.08.57.16.78.36.2.2.31.53.15.77-.16.25-.5.28-.8.33-.88.17-1.72.8-2.59.57-.2-.06-.39-.16-.6-.15-.2 0-.42.2-.36.39.47.23 1.03.71.76 1.17-.16.28-.6.36-.7.67-.1.29.03.75-.27.78-.1 0-.2-.07-.29-.13a1.4 1.4 0 00-1.55-.01c-.1.07-.2.16-.24.28-.1.3.23.59.54.66.31.08.66.06.93.23.4.25.53.86.98.96.26.06.51-.07.76-.13.74-.2 1.51.17 2.13.62.61.45 1.17 1.01 1.87 1.3.4.17.86.26 1.12.6.36.44.19 1.12-.15 1.59m1.91-8.54c.23-.34.93-.4.8-.79-.4-.05-.69-.53-.56-.91a.74.74 0 011-.4c.22.12.35.34.55.5.19.14.5.2.65.01.06-.08.08-.19.1-.3 0-.06.03-.12.04-.19l.33.3a9.5 9.5 0 011.7 2.34c-.4.14-.84.26-1.25.16-.37-.1-.7-.35-1.07-.37-.33-.03-.65.12-.95.25-.3.14-.64.25-.96.16-.32-.1-.56-.49-.38-.76m7.35 3.92l-.07-.54-.06-.4a12 12 0 00-.15-.7l-.04-.17a11.3 11.3 0 00-1.53-3.43l-.07-.1a11.33 11.33 0 00-1.31-1.57A11.11 11.11 0 009.53.14L9.19.2a11.7 11.7 0 00-2.84.91l-.22.1a9.2 9.2 0 00-1.31.8c-.17.1-.33.23-.49.35l-.3.24A10.77 10.77 0 002 4.83l-.1.12c-.39.59-.72 1.21-1 1.86v.02a11.11 11.11 0 008.62 15.4 13.47 13.47 0 001.7.13 11.1 11.1 0 007.89-3.26 11.74 11.74 0 001.11-1.32l.05-.06.5-.74.08-.14.38-.72.1-.22a13.39 13.39 0 00.62-1.63l.11-.44c.05-.19.1-.37.13-.55l.09-.6.05-.43a10.92 10.92 0 000-2.06" id="a" /> </g> </svg> </div> <div class="kb-header__lang-switcher__selected-lang"> Deutsch </div> <div class="kb-header__lang-switcher__caret"></div> </div> </button> <div class="kbui-dropdown-contents" data-kbui-dropdown-name="lang-switcher"> <div class="kb-header__langs-dropdown"> <ul> <li> <a href="https://knowledgebase.memtime.com/en/an-install-a-helper-box-pops-up-mac" class="kbui-dropdown__link"> <div class="kb-header__langs-dropdown__link-content"> English </div> </a> </li> <li> <a href="https://knowledgebase.memtime.com/es/aparece-una-ventana-para-instalar-un-ayudante-mac" class="kbui-dropdown__link"> <div class="kb-header__langs-dropdown__link-content"> Español </div> </a> </li> </ul> </div> </div> </div> <li class="kb-header__company-website-link"> <a href="https://www.memtime.com/de" target="_blank" rel="noopener"> Weiter zu memtime.com <svg width="12" height="12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.11 10.223V7.0472l1.308-1.3077v4.4835c0 .9323-.7628 1.6952-1.6953 1.6952H1.6952C.7628 11.9182 0 11.1553 0 10.223V4.1955C0 3.2628.7628 2.5 1.6952 2.5h4.4833L4.8707 3.8082H1.6952c-.2099 0-.3872.1771-.3872.3873v6.0275c0 .2098.1773.387.3872.387h6.0275c.21 0 .3873-.1772.3873-.387zM5.9428.4417L12.0137 0l-.442 6.0708L9.6368 4.136 6.0925 7.68 4.3333 5.9207l3.544-3.5442L5.9428.4417z" fill="#2f325a" /> </svg> </a> </li> </ul> </nav> <nav id="kb-header__langs-nav" class="kb-header__nav kb-header__langs-nav" role="navigation"> <ul> <li> <a href="https://knowledgebase.memtime.com/en/an-install-a-helper-box-pops-up-mac"> English </a> </li> <li> <a href="https://knowledgebase.memtime.com/es/aparece-una-ventana-para-instalar-un-ayudante-mac"> Español </a> </li> </ul> </nav> <div class="kb-header__nav-controls-container"> <button id="kb-header__close-target" class="kb-header__nav-close" role="button" aria-label="Close main navigation menu" aria-controls="kb-header__nav kb-header__langs-nav"> <span class="kb-icon close" aria-hidden="true"> <svg width="16" height="17" xmlns="http://www.w3.org/2000/svg"> <g fill="#2D3E50" fill-rule="nonzero"> <path d="M15.07107 1.42893c.59587.59588.88893 1.23239.0505 2.07081L2.99975 15.62158c-.83842.83842-1.48089.5394-2.0708-.05051C.33305 14.97519.04 14.33868.87841 13.50026L13.00026 1.37842c.83842-.83842 1.48089-.5394 2.0708.05051z" /> <path d="M15.07107 15.57107c-.59588.59587-1.23239.88893-2.07081.0505L.87842 3.49975C.04 2.66132.33902 2.01885.92893 1.42894 1.52481.83305 2.16132.54 2.99974 1.37841l12.12184 12.12184c.83842.83842.5394 1.48089-.05051 2.0708z" /> </g> </svg> </span> </button> <button id="kb-header__langs-nav-target" class="kb-header__nav-toggle" role="button" aria-controls="kb-header__langs-nav"> <span class="kb-icon langs"> <svg width="23" height="23" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <g fill-rule="evenodd"> <path d="M18.6 17.07a3.86 3.86 0 01-.5-2.35c.07-.45.24-.89.28-1.34.04-.46-.08-.97-.46-1.23-.8-.56-2 .43-2.84-.07a1.85 1.85 0 01-.58-.67c-.23-.4-.47-.8-.52-1.25-.05-.45.15-.96.57-1.12.1-.05.22-.07.3-.14.16-.13.14-.38.2-.58.14-.51.76-.69 1.3-.78.5-.08 1-.17 1.5-.11.78.09 1.54.5 2.29.67a9.49 9.49 0 01-1.53 8.97m-5.54-2.26c-.34.46-.82.81-1.14 1.3-.2.3-.34.67-.6.94-.21.22-.5.37-.72.59-.37.37-.5.93-.45 1.46.05.52.25 1.02.45 1.5v.02a9.53 9.53 0 01-1.5-.22c-.28-1.34-.5-2.7-.64-4.07-.03-.27-.06-.55-.18-.8-.42-.75-1.71-.92-1.78-1.78-.03-.36.18-.68.3-1.01.1-.34.07-.8-.26-.93l-.3-.07c-.34-.1-.5-.47-.75-.71-.31-.3-.84-.01-1.2-.24-.36-.23-.49-.65-.84-.87-.36-.23-.67-.74-.37-1.03-.36 0-.7-.13-1-.33A9.4 9.4 0 019.5 1.87c.06.03.1.06.17.08.43.15.9 0 1.35-.08.45-.06 1 0 1.22.4.05.1.08.23.06.34-.08.39-.6.45-.97.6-.33.13-.6.4-.73.74.28.08.57.16.78.36.2.2.31.53.15.77-.16.25-.5.28-.8.33-.88.17-1.72.8-2.59.57-.2-.06-.39-.16-.6-.15-.2 0-.42.2-.36.39.47.23 1.03.71.76 1.17-.16.28-.6.36-.7.67-.1.29.03.75-.27.78-.1 0-.2-.07-.29-.13a1.4 1.4 0 00-1.55-.01c-.1.07-.2.16-.24.28-.1.3.23.59.54.66.31.08.66.06.93.23.4.25.53.86.98.96.26.06.51-.07.76-.13.74-.2 1.51.17 2.13.62.61.45 1.17 1.01 1.87 1.3.4.17.86.26 1.12.6.36.44.19 1.12-.15 1.59m1.91-8.54c.23-.34.93-.4.8-.79-.4-.05-.69-.53-.56-.91a.74.74 0 011-.4c.22.12.35.34.55.5.19.14.5.2.65.01.06-.08.08-.19.1-.3 0-.06.03-.12.04-.19l.33.3a9.5 9.5 0 011.7 2.34c-.4.14-.84.26-1.25.16-.37-.1-.7-.35-1.07-.37-.33-.03-.65.12-.95.25-.3.14-.64.25-.96.16-.32-.1-.56-.49-.38-.76m7.35 3.92l-.07-.54-.06-.4a12 12 0 00-.15-.7l-.04-.17a11.3 11.3 0 00-1.53-3.43l-.07-.1a11.33 11.33 0 00-1.31-1.57A11.11 11.11 0 009.53.14L9.19.2a11.7 11.7 0 00-2.84.91l-.22.1a9.2 9.2 0 00-1.31.8c-.17.1-.33.23-.49.35l-.3.24A10.77 10.77 0 002 4.83l-.1.12c-.39.59-.72 1.21-1 1.86v.02a11.11 11.11 0 008.62 15.4 13.47 13.47 0 001.7.13 11.1 11.1 0 007.89-3.26 11.74 11.74 0 001.11-1.32l.05-.06.5-.74.08-.14.38-.72.1-.22a13.39 13.39 0 00.62-1.63l.11-.44c.05-.19.1-.37.13-.55l.09-.6.05-.43a10.92 10.92 0 000-2.06" id="a" /> </g> </svg> </span> </button> <button id="kb-header__main-nav-target" class="kb-header__nav-toggle" role="button" aria-label="Open main navigation menu" aria-controls="kb-header__nav"> <span class="kb-icon menu"> <svg width="25" height="17" xmlns="http://www.w3.org/2000/svg"> <g fill="#2D3E50" fill-rule="nonzero"> <path d="M24.56897 2.295c0 .85-.2931 1.513-1.72414 1.513H2.15517C.72414 3.808.43103 3.1365.43103 2.295c0-.85.2931-1.513 1.72414-1.513h20.68966c1.43103 0 1.72414.6715 1.72414 1.513zM24.56897 8.8315c0 .85-.2931 1.513-1.72414 1.513H2.15517c-1.43103 0-1.72414-.6715-1.72414-1.513 0-.85.2931-1.513 1.72414-1.513h20.68966c1.43103 0 1.72414.6715 1.72414 1.513zM24.56897 15.3595c0 .85-.2931 1.513-1.72414 1.513H2.15517c-1.43103 0-1.72414-.6715-1.72414-1.513 0-.85.2931-1.513 1.72414-1.513h20.68966c1.43103 0 1.72414.6715 1.72414 1.513z" /> </g> </svg> </span> </button> </div> </div> </div> <!-- Mobile Menu --> <div class="kb-mobile-search-section"> <div class="kb-mobile-header"> <div class="kb-mobile-menu"> <div class="kb-mobile-menu__current-page"> macOS <svg class="kb-mobile-menu__arrow" width="12" height="7" xmlns="http://www.w3.org/2000/svg"> <path d="M10.6817 1.6816l-4.5364 4-4.5364-3.9315" stroke="#00A38D" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round" /> </svg> </div> <ul> <li> <a href="/de/erste-schritte"> Erste Schritte </a> <ul> </ul> </li> <li> <a href="/de/zeiterfassung"> Zeiterfassung </a> <ul> </ul> </li> <li> <a href="/de/erstellen-von-zeiteinträgen"> Erstellen von Zeiteinträgen </a> <ul> </ul> </li> <li> <a href="/de/kundenportal"> Kundenportal </a> <ul> <li> <a href="/de/kundenportal#memtime-abonnement"> Memtime-Abonnement </a> </li> </ul> </li> <li> <a href="/de/berichte-und-statistiken"> Berichte und Statistiken </a> <ul> </ul> </li> <li> <a href="/de/integrationen-und-anbindungen"> Integrationen und Anbindungen. </a> <ul> <li> <a href="/de/integrationen-und-anbindungen#kalender"> Kalender </a> </li> <li> <a href="/de/integrationen-und-anbindungen#projektmanagement"> Projektmanagement </a> </li> <li> <a href="/de/integrationen-und-anbindungen#telefon-integration"> Telefon Integration </a> </li> </ul> </li> <li class="active open"> <a href="/de/fehlersuche"> Fehlersuche </a> <ul> <li> <a href="/de/fehlersuche#microsoft-windows"> Microsoft Windows </a> </li> <li class="active"> <a href="/de/fehlersuche#macos"> macOS </a> </li> <li> <a href="/de/fehlersuche#integrationen"> Integrationen </a> </li> </ul> </li> </ul> </div> <div class="kb-mobile-search kb-search" kb-language-tag="de" kb-group-id="45956454606"> <div class="kb-mobile-search__placeholder"></div> <div class="kb-mobile-search__box"> <div class="kb-mobile-search__bar"> <svg class="kb-mobile-search__mag" width="15" height="15" xmlns="http://www.w3.org/2000/svg"> <path d="M14.02 12.672l-3.64-3.64a5.687 5.687 0 0 0 1.06-3.312A5.726 5.726 0 0 0 5.72 0 5.726 5.726 0 0 0 0 5.72a5.726 5.726 0 0 0 5.72 5.72 5.687 5.687 0 0 0 3.311-1.06l3.641 3.64a.95.95 0 0 0 1.348 0 .953.953 0 0 0 0-1.348zm-8.3-3.139a3.813 3.813 0 1 1 0-7.626 3.813 3.813 0 0 1 0 7.626z" fill="#4A4A4A" fill-rule="evenodd" /> </svg> <form action="/de/kb-search-results"> <input type="text" class="kb-mobile-search__input kb-search__input" name="term" autocomplete="off" placeholder="Antworten suchen"> <input type="hidden" name="ref" value="99146531035"> </form> <svg class="kb-mobile-search__close" width="14" height="14" xmlns="http://www.w3.org/2000/svg"> <g stroke="#4A4A4A" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round"> <path d="M1 12.314L12.314 1M12.314 12.314L1 1" /> </g> </svg> </div> <ul class="kb-search__suggestions" data-lang="Ergebnisse für „“"></ul> </div> </div> </div> </div> <script> kbDom.whenReady(function() { // Mobile Nav Menu var mobileToggle = function() { var navMenuOpen = document.getElementById('kb-header__main-nav-target'); var langNavOpen = document.getElementById('kb-header__langs-nav-target'); var navClose = document.getElementById('kb-header__close-target'); navMenuOpen.addEventListener('click',function() { document.body.classList.toggle('kb-header__main-nav-open'); }); if (langNavOpen) { langNavOpen.addEventListener('click',function() { document.body.classList.toggle('kb-header__lang-nav-open'); }); } navClose.addEventListener('click',function() { document.body.classList.remove('kb-header__main-nav-open'); document.body.classList.remove('kb-header__lang-nav-open'); }); }; window.addEventListener('click', mobileToggle); mobileToggle(); kbDom.initDropdown(document.querySelector('[data-kbui-dropdown-contents="lang-switcher"]')) // Mobile Cat Menu document.querySelector('.kb-mobile-menu__current-page').addEventListener('click',function() { document.querySelector('.kb-mobile-header').classList.toggle('menu-open'); }); document.querySelector('.kb-mobile-search__mag').addEventListener('click',function() { document.querySelector('.kb-mobile-header').classList.toggle('search-open'); if (document.querySelector('.kb-mobile-header').classList.contains('search-open')) { document.querySelector('.kb-mobile-search__input').focus(); } }); document.querySelector('.kb-mobile-search__close').addEventListener('click',function() { document.querySelector('.kb-mobile-header').classList.remove('search-open'); }); }); </script> <div class="kb-search-section kb-search-section--narrow "> <div class="kb-search-section__content content-container"> <div class="kb-search" kb-language-tag="de" kb-group-id="45956454606"> <div class="kb-search__placeholder"></div> <div class="kb-search__box"> <div class="kb-search__bar"> <svg class="kb-search__mag" width="15" height="15" xmlns="http://www.w3.org/2000/svg"> <path d="M14.02 12.672l-3.64-3.64a5.687 5.687 0 0 0 1.06-3.312A5.726 5.726 0 0 0 5.72 0 5.726 5.726 0 0 0 0 5.72a5.726 5.726 0 0 0 5.72 5.72 5.687 5.687 0 0 0 3.311-1.06l3.641 3.64a.95.95 0 0 0 1.348 0 .953.953 0 0 0 0-1.348zm-8.3-3.139a3.813 3.813 0 1 1 0-7.626 3.813 3.813 0 0 1 0 7.626z" fill="#4A4A4A" fill-rule="evenodd" /> </svg> <form action="/de/kb-search-results"> <input type="text" class="kb-search__input" name="term" autocomplete="off" placeholder="Antworten suchen" required> </form> <svg class="kb-search__close" width="14" height="14" xmlns="http://www.w3.org/2000/svg"> <g stroke="#4A4A4A" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round"> <path d="M1 12.314L12.314 1M12.314 12.314L1 1" /> </g> </svg> </div> <ul class="kb-search__suggestions" data-lang="Ergebnisse für „“"></ul> </div> </div> </div> </div> </header> <main data-preview-id="kb-article-main"> <div class="content-container-outer"> <div class="content-container"> <div class="kb-breadcrumbs"> <div class="kb-breadcrumbs__mobile-back"> <svg class="kb-breadcrumbs__arrow kb-breadcrumbs__arrow--left" width="7" height="12" xmlns="http://www.w3.org/2000/svg"> <path d="M.055 5.7194c.018-.045.0518-.0835.0795-.125.0166-.0255.0322-.052.0489-.0775.007-.011.0116-.024.0216-.034L5.2426.2328c.2877-.3.7662-.3115 1.0685-.026a.7468.7468 0 0 1 .0262 1.0605L1.7954 6l4.5419 4.733a.7462.7462 0 0 1-.0262 1.0601.7563.7563 0 0 1-.5214.207.7568.7568 0 0 1-.547-.2325L.205 6.5174c-.01-.0105-.0146-.023-.0216-.0345-.0167-.025-.0323-.0515-.0489-.077-.0277-.0415-.0615-.08-.0796-.125-.0186-.0455-.0222-.0935-.0312-.141C.0147 6.0934 0 6.0474 0 5.9999c0-.047.0146-.093.0237-.1395.009-.0475.0126-.096.0312-.141" fill="#7C98B6" fill-rule="evenodd" /> </svg> <a href="/de">Zurück zur Startseite</a> </div> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/de"> <span itemprop="name">Memtime Wissensdatenbank</span> </a> <meta itemprop="position" content="1"> </li> <svg class="kb-breadcrumbs__arrow kb-breadcrumbs__arrow--right" width="7" height="12" xmlns="http://www.w3.org/2000/svg"> <path d="M6.4905 5.7194c-.018-.045-.0518-.0835-.0795-.125-.0167-.0255-.0323-.052-.049-.0775-.007-.011-.0115-.024-.0216-.034L1.3028.2328c-.2876-.3-.7662-.3115-1.0684-.026a.7468.7468 0 0 0-.0262 1.0605L4.75 6l-4.542 4.733a.7462.7462 0 0 0 .0263 1.0601.7563.7563 0 0 0 .5213.207.7568.7568 0 0 0 .5471-.2325l5.0376-5.2501c.0101-.0105.0146-.023.0217-.0345.0166-.025.0322-.0515.0489-.077.0277-.0415.0614-.08.0795-.125.0187-.0455.0222-.0935.0313-.141.009-.0465.0237-.0925.0237-.14 0-.047-.0147-.093-.0237-.1395-.009-.0475-.0126-.096-.0313-.141" fill="#7C98B6" fill-rule="evenodd" /> </svg> <li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/de/fehlersuche"> <span itemprop="name"> Fehlersuche </span> </a> <meta itemprop="position" content="2"> </li> <svg class="kb-breadcrumbs__arrow kb-breadcrumbs__arrow--right" width="7" height="12" xmlns="http://www.w3.org/2000/svg"> <path d="M6.4905 5.7194c-.018-.045-.0518-.0835-.0795-.125-.0167-.0255-.0323-.052-.049-.0775-.007-.011-.0115-.024-.0216-.034L1.3028.2328c-.2876-.3-.7662-.3115-1.0684-.026a.7468.7468 0 0 0-.0262 1.0605L4.75 6l-4.542 4.733a.7462.7462 0 0 0 .0263 1.0601.7563.7563 0 0 0 .5213.207.7568.7568 0 0 0 .5471-.2325l5.0376-5.2501c.0101-.0105.0146-.023.0217-.0345.0166-.025.0322-.0515.0489-.077.0277-.0415.0614-.08.0795-.125.0187-.0455.0222-.0935.0313-.141.009-.0465.0237-.0925.0237-.14 0-.047-.0147-.093-.0237-.1395-.009-.0475-.0126-.096-.0313-.141" fill="#7C98B6" fill-rule="evenodd" /> </svg> <li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <span itemprop="name">macOS</span> <meta itemprop="position" content="3"> </li> </ol> </div> <div class="main-body"> <div class="kb-sidebar"> <div class="kb-category-menu"> <ul> <li> <a href="/de/erste-schritte"> <div class="kb-category-menu-option" data-id="70315931847"> <span class="kb-category-menu-option__color-bar" style="background-color: #2f325a;"></span> Erste Schritte </div> </a> <ul> </ul> </li> <li> <a href="/de/zeiterfassung"> <div class="kb-category-menu-option" data-id="70316195303"> <span class="kb-category-menu-option__color-bar" style="background-color: #2f325a;"></span> Zeiterfassung </div> </a> <ul> </ul> </li> <li> <a href="/de/erstellen-von-zeiteinträgen"> <div class="kb-category-menu-option" data-id="74524410842"> <span class="kb-category-menu-option__color-bar" style="background-color: #2f325a;"></span> Erstellen von Zeiteinträgen </div> </a> <ul> </ul> </li> <li> <a href="/de/kundenportal"> <div class="kb-category-menu-option" data-id="74524410840"> <span class="kb-category-menu-option__color-bar" style="background-color: #2f325a;"></span> Kundenportal </div> <div> <svg width="12" height="7" xmlns="http://www.w3.org/2000/svg"> <path d="M10.6817 1.6816l-4.5364 4-4.5364-3.9315" stroke="#2f325a" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round" /> </svg> </div> </a> <ul> <li data-id="110792066031"> <a href="/de/kundenportal#memtime-abonnement"> <span class="kb-category-menu-option__color-bar" style="background-color: #2f325a;"></span> Memtime-Abonnement </a> </li> </ul> </li> <li> <a href="/de/berichte-und-statistiken"> <div class="kb-category-menu-option" data-id="70316195308"> <span class="kb-category-menu-option__color-bar" style="background-color: #2f325a;"></span> Berichte und Statistiken </div> </a> <ul> </ul> </li> <li> <a href="/de/integrationen-und-anbindungen"> <div class="kb-category-menu-option" data-id="70315931869"> <span class="kb-category-menu-option__color-bar" style="background-color: #2f325a;"></span> Integrationen und Anbindungen. </div> <div> <svg width="12" height="7" xmlns="http://www.w3.org/2000/svg"> <path d="M10.6817 1.6816l-4.5364 4-4.5364-3.9315" stroke="#2f325a" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round" /> </svg> </div> </a> <ul> <li data-id="73587419093"> <a href="/de/integrationen-und-anbindungen#kalender"> <span class="kb-category-menu-option__color-bar" style="background-color: #2f325a;"></span> Kalender </a> </li> <li data-id="73587419102"> <a href="/de/integrationen-und-anbindungen#projektmanagement"> <span class="kb-category-menu-option__color-bar" style="background-color: #2f325a;"></span> Projektmanagement </a> </li> <li data-id="73587419107"> <a href="/de/integrationen-und-anbindungen#telefon-integration"> <span class="kb-category-menu-option__color-bar" style="background-color: #2f325a;"></span> Telefon Integration </a> </li> </ul> </li> <li class="open"> <a href="/de/fehlersuche"> <div class="kb-category-menu-option" data-id="70316344000"> <span class="kb-category-menu-option__color-bar" style="background-color: #2f325a;"></span> Fehlersuche </div> <div> <svg width="12" height="7" xmlns="http://www.w3.org/2000/svg"> <path d="M10.6817 1.6816l-4.5364 4-4.5364-3.9315" stroke="#2f325a" stroke-width="2" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round" /> </svg> </div> </a> <ul> <li data-id="76524084679"> <a href="/de/fehlersuche#microsoft-windows"> <span class="kb-category-menu-option__color-bar" style="background-color: #2f325a;"></span> Microsoft Windows </a> </li> <li class="active" data-id="76524256471"> <a href="/de/fehlersuche#macos"> <span class="kb-category-menu-option__color-bar" style="background-color: #2f325a;"></span> macOS </a> </li> <li data-id="108444468430"> <a href="/de/fehlersuche#integrationen"> <span class="kb-category-menu-option__color-bar" style="background-color: #2f325a;"></span> Integrationen </a> </li> </ul> </li> </ul> </div> <script> kbDom.whenReady(function() { document.querySelectorAll('.kb-category-menu svg').forEach(function(el) { el.addEventListener('click', function(e) { e.preventDefault(); var li = kbDom.closest('li', this); if (li) { li.classList.toggle('open'); } }); }) }) </script> </div> <div class="kb-content"> <div class="kb-article tinymce-content"> <h1><span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text">Ein Feld "Hilfsprogramm installieren" wird angezeigt (Mac)</span></h1> <h2>Wenn eine neue Memtime-Version zur Installation ansteht, kann es sein, dass macOS-Geräte ein "Hilfsprogramm installieren"-Feld anzeigen.</h2> Manchmal, wenn eine neue Memtime-Version zur Installation bereit ist, zeigt macOS dem Benutzer ein Fenster mit der Aufschrift "Hilfsprogramm installieren" und bittet um das Passwort. <br><br><br>Es sieht wie das folgende aus: <br><br><br> <p style="text-align: justify;"><img alt="Captura de pantalla 2023-12-04 a las 12.28.42" class="hs-image-align-center" height="292" style="width: 234px; height: auto;" src="https://knowledgebase.memtime.com/hs-fs/hubfs/Captura%20de%20pantalla%202023-12-04%20a%20las%2012.28.42.png?width=234&height=292&name=Captura%20de%20pantalla%202023-12-04%20a%20las%2012.28.42.png" width="234" loading="lazy" srcset="https://knowledgebase.memtime.com/hs-fs/hubfs/Captura%20de%20pantalla%202023-12-04%20a%20las%2012.28.42.png?width=117&height=146&name=Captura%20de%20pantalla%202023-12-04%20a%20las%2012.28.42.png 117w, https://knowledgebase.memtime.com/hs-fs/hubfs/Captura%20de%20pantalla%202023-12-04%20a%20las%2012.28.42.png?width=234&height=292&name=Captura%20de%20pantalla%202023-12-04%20a%20las%2012.28.42.png 234w, https://knowledgebase.memtime.com/hs-fs/hubfs/Captura%20de%20pantalla%202023-12-04%20a%20las%2012.28.42.png?width=351&height=438&name=Captura%20de%20pantalla%202023-12-04%20a%20las%2012.28.42.png 351w, https://knowledgebase.memtime.com/hs-fs/hubfs/Captura%20de%20pantalla%202023-12-04%20a%20las%2012.28.42.png?width=468&height=584&name=Captura%20de%20pantalla%202023-12-04%20a%20las%2012.28.42.png 468w, https://knowledgebase.memtime.com/hs-fs/hubfs/Captura%20de%20pantalla%202023-12-04%20a%20las%2012.28.42.png?width=585&height=730&name=Captura%20de%20pantalla%202023-12-04%20a%20las%2012.28.42.png 585w, https://knowledgebase.memtime.com/hs-fs/hubfs/Captura%20de%20pantalla%202023-12-04%20a%20las%2012.28.42.png?width=702&height=876&name=Captura%20de%20pantalla%202023-12-04%20a%20las%2012.28.42.png 702w" sizes="(max-width: 234px) 100vw, 234px"></p> <h3 style="text-align: justify;">Warum bekomme ich diese Nachricht? </h3> <p style="text-align: justify;"> </p> <p style="text-align: justify;">Diese Meldung wird typischerweise angezeigt, wenn der Besitzer der Memtime App nicht mit dem aktuellen Benutzer identisch ist. In solchen Fällen muss macOS Admin-Rechte anfordern, um die App für einen anderen Benutzer zu aktualisieren.<br><br>Es ist jedoch wichtig zu wissen, dass dies nicht notwendigerweise bedeutet, dass es mehrere Benutzer auf demselben System gibt. Der Grund für diese Meldung ist einfach, dass der aktuelle Benutzer keine ausreichenden Berechtigungen hat, um die App zu aktualisieren, weshalb er Administratorrechte benötigt.<br><br></p> <div class="hs-callout-type-tip" style="text-align: justify;" data-hs-callout-type="tip"> <p>Diese Meldung kann angezeigt werden, wenn ein Administrator die Memtime-App für alle Benutzer und nicht nur für den aktuellen Benutzer installiert.</p> </div> <p style="text-align: justify;"> </p> <h3 style="text-align: justify;" data-pm-slice="1 3 []">Welche Lösungen gibt es für dieses Problem?</h3> <p style="text-align: justify;"> </p> <p style="text-align: justify;">1. Um mit der Aktualisierung fortzufahren, muss das vom System geforderte Passwort eingegeben werden. Das ist jedoch nur eine kurzfristige Lösung; bei der nächsten Aktualisierung wird möglicherweise wieder nach dem Passwort gefragt.</p> <p style="text-align: justify;"> </p> 2. Um diese Meldung zu beheben, kann der Administrator die Aktualisierung für alle Benutzer durchführen und auch die automatische Aktualisierung für alle Benutzer deaktivieren. Wenn der Administrator für die Installation von Anwendungen zuständig ist, kann er die automatische Aktualisierung für alle Benutzer über das <a href="https://www.memtime.com/de/portal" rel="noopener">Kundenportal</a> einfach deaktivieren:<br><br><br><br><em>Kundenportal > App-Konfiguration > Automatische App Updates deaktivieren</em><br><br><img class="hs-image-align-center" height="321" style="width: 684px; height: auto;" src="https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Apr-08-2024-03-24-15-0684-PM.png?width=684&height=321&name=image-png-Apr-08-2024-03-24-15-0684-PM.png" width="684" loading="lazy" srcset="https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Apr-08-2024-03-24-15-0684-PM.png?width=342&height=161&name=image-png-Apr-08-2024-03-24-15-0684-PM.png 342w, https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Apr-08-2024-03-24-15-0684-PM.png?width=684&height=321&name=image-png-Apr-08-2024-03-24-15-0684-PM.png 684w, https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Apr-08-2024-03-24-15-0684-PM.png?width=1026&height=482&name=image-png-Apr-08-2024-03-24-15-0684-PM.png 1026w, https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Apr-08-2024-03-24-15-0684-PM.png?width=1368&height=642&name=image-png-Apr-08-2024-03-24-15-0684-PM.png 1368w, https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Apr-08-2024-03-24-15-0684-PM.png?width=1710&height=803&name=image-png-Apr-08-2024-03-24-15-0684-PM.png 1710w, https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Apr-08-2024-03-24-15-0684-PM.png?width=2052&height=963&name=image-png-Apr-08-2024-03-24-15-0684-PM.png 2052w" sizes="(max-width: 684px) 100vw, 684px"><br> <p style="text-align: justify;"> </p> <p style="text-align: justify;">3. Falls der aktuelle Benutzer der einzige Benutzer des Computers ist, kann es passieren, dass diese Meldung durch einen Fehler angezeigt wird. Keine Sorge, das passiert manchmal! Zum Glück gibt es zwei einfache Lösungen, um dieses Problem zu beheben:</p> <br> <ol> <li style="list-style-type: none;"> <ol> <li style="text-align: justify;" data-list-indent="2" data-list-type="numbered"> <p>Um das Problem zu lösen, kannst du Memtime deinstallieren und dann mit der DMG-Datei neu installieren:<br><br><a href="https://www.memtime.com/de/download" rel="noopener">https://www.memtime.com/de/download</a><br><br><br><img class="hs-image-align-center" height="147" src="https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Apr-08-2024-03-31-24-2056-PM.png?width=621&height=147&name=image-png-Apr-08-2024-03-31-24-2056-PM.png" width="621" loading="lazy" srcset="https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Apr-08-2024-03-31-24-2056-PM.png?width=311&height=74&name=image-png-Apr-08-2024-03-31-24-2056-PM.png 311w, https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Apr-08-2024-03-31-24-2056-PM.png?width=621&height=147&name=image-png-Apr-08-2024-03-31-24-2056-PM.png 621w, https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Apr-08-2024-03-31-24-2056-PM.png?width=932&height=221&name=image-png-Apr-08-2024-03-31-24-2056-PM.png 932w, https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Apr-08-2024-03-31-24-2056-PM.png?width=1242&height=294&name=image-png-Apr-08-2024-03-31-24-2056-PM.png 1242w, https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Apr-08-2024-03-31-24-2056-PM.png?width=1553&height=368&name=image-png-Apr-08-2024-03-31-24-2056-PM.png 1553w, https://knowledgebase.memtime.com/hs-fs/hubfs/image-png-Apr-08-2024-03-31-24-2056-PM.png?width=1863&height=441&name=image-png-Apr-08-2024-03-31-24-2056-PM.png 1863w" sizes="(max-width: 621px) 100vw, 621px"></p> </li> <li style="text-align: justify;" data-list-indent="2" data-list-type="numbered"> <p style="text-align: justify;">Wenn du die Memtime-App hier installiert hast:</p> <pre>/Applications</pre> <p style="text-align: justify;"><br>Du kannst die Terminal-App benutzen, um einen Befehl auszuführen, der Administratorrechte benötigt. Öffne das Terminal und gib den folgenden Befehl ein:</p> <pre>sudo chown -R "$USER":wheel "/Applications/Memtime.app"`;</pre> <h3 style="text-align: justify;"><br>Die Installation der DMG-Datei sollte helfen, aber du kannst dich gerne <a href="https://www.memtime.com/resources/support" rel="noopener">hier</a> an unser Team wenden, wenn du mehr Hilfe brauchst.</h3> </li> </ol> </li> </ol> </div> <script> kbDom.whenReady(function() { var smoothScroll = new smoothAnchorsScrolling(); var articleSmoothScrolling = function() { function scrollToAnchor(state) { const anchorId = (state && state.anchorId) || null; if (!anchorId) { return; } var anchor = document.querySelector( '[id="' + anchorId.substring(1) + '"][data-hs-anchor="true"]' ); smoothScroll.scrollTo(anchor); } document .querySelectorAll('a[href^="#"][rel*="noopener"]') .forEach(function(link) { // Adding the handler to the click event on each anchor link link.addEventListener('click', function(e) { e.preventDefault(); var node = e.currentTarget; var targetAnchorId = decodeURI(node.hash); var state = { anchorId: targetAnchorId }; scrollToAnchor(state); history.pushState(state, null, node.href); }); }); window.addEventListener('popstate', function(e) { if (e.state !== undefined) { scrollToAnchor(e.state); } }); (function() { var targetAnchorId = decodeURI(window.location.hash); var initialState = { anchorId: targetAnchorId, }; if (targetAnchorId) { setTimeout(function() { scrollToAnchor(initialState); }, 1); } history.pushState(initialState, null, ''); })(); }; window.addEventListener('load', function(e) { articleSmoothScrolling(); }); }); </script> <div id="ka-feedback-form-container" portal-id="25169434" article-id="99146531035" knowledge-base-id="45956454606" article-language-tag="de" ungated-for-multi-language="true" enviro="prod" feedback-hubapi-domain="feedback-eu1.hubapi.com" js-feedback-domain="js-eu1.hubspotfeedback.com"> <div id="ka-feedback-form"></div> <link rel="stylesheet" href="https://js-eu1.hubspotfeedback.com/feedbackknowledge.css"> <script type="text/javascript" src="https://js-eu1.hubspotfeedback.com/feedbackknowledge.js"></script> </div> <div id="kb-related-articles-container" portal-id="25169434" knowledge-base-id="45956454606" article-id="99146531035" article-language="de" heading="Verwandte Artikel" enviro="prod" public-hubapi-domain="public-eu1.hubapi.com"> <div id="kb-related-articles"></div> <link rel="stylesheet" href="https://js-eu1.hubspotfeedback.com/relatedarticles.css"> <script type="text/javascript" src="https://js-eu1.hubspotfeedback.com/relatedarticles.js"></script> </div> </div> </div> </div> </div> </main> <footer> <div class="kb-sticky-footer" data-preview-id="kb-footer"> <div class="kb-footer"> <div class="kb-footer__center-aligned-content"> <div class="kb-footer__logo"> <img src="https://25169434.fs1.hubspotusercontent-eu1.net/hub/25169434/hubfs/memtime-light-2x.png.png?height=120&name=memtime-light-2x.png.png" alt="Unternehmenslogo"> </div> <div class="kb-footer__title">Wissensdatenbank</div> </div> <div class="kb-footer__links-container"> <ul class="kb-footer__links columns__one"> <li class="kb-footer__company-website-link"> <a href="https://www.memtime.com/de" target="_blank" rel="noopener"> Weiter zu memtime.com <svg width="12" height="12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.11 10.223V7.0472l1.308-1.3077v4.4835c0 .9323-.7628 1.6952-1.6953 1.6952H1.6952C.7628 11.9182 0 11.1553 0 10.223V4.1955C0 3.2628.7628 2.5 1.6952 2.5h4.4833L4.8707 3.8082H1.6952c-.2099 0-.3872.1771-.3872.3873v6.0275c0 .2098.1773.387.3872.387h6.0275c.21 0 .3873-.1772.3873-.387zM5.9428.4417L12.0137 0l-.442 6.0708L9.6368 4.136 6.0925 7.68 4.3333 5.9207l3.544-3.5442L5.9428.4417z" fill="#2f325a" /> </svg> </a> </li> </ul> </div> </div> </div> </footer> <!-- HubSpot performance collection script --> <script defer src="/hs/hsstatic/content-cwv-embed/static-1.1293/embed.js"></script> <!-- Start of HubSpot Analytics Code --> <script type="text/javascript"> var _hsq = _hsq || []; _hsq.push(["setContentType", "knowledge-article"]); _hsq.push(["setCanonicalUrl", "https:\/\/knowledgebase.memtime.com\/de\/hilfsprogramm-mac"]); _hsq.push(["setPageId", "99146531035"]); _hsq.push(["setContentMetadata", { "contentPageId": 83719276221, "legacyPageId": "99146531035", "contentFolderId": null, "contentGroupId": 45956454606, "abTestId": null, "languageVariantId": 99146531035, "languageCode": "de", }]); </script> <script type="text/javascript" id="hs-script-loader" async defer src="/hs/scriptloader/25169434.js"></script> <!-- End of HubSpot Analytics Code --> <script type="text/javascript"> var hsVars = { render_id: "ce4ed0ae-32f9-4c51-8912-ccb25046ca03", ticks: 1732158614656, page_id: 99146531035, content_group_id: 45956454606, portal_id: 25169434, app_hs_base_url: "https://app-eu1.hubspot.com", cp_hs_base_url: "https://cp-eu1.hubspot.com", language: "de", analytics_page_type: "knowledge-article", scp_content_type: "", analytics_page_id: "99146531035", category_id: 6, folder_id: 0, is_hubspot_user: false } </script> <script defer src="/hs/hsstatic/HubspotToolsMenu/static-1.354/js/index.js"></script> <script type="text/javascript" src="//7052064.fs1.hubspotusercontent-na1.net/hub/7052064/hub_generated/template_assets/1732054416933/hubspot/themes/knowledge/assets/lib/dompurify/purify.min.js"></script> <script type="text/javascript" src="//7052064.fs1.hubspotusercontent-na1.net/hub/7052064/hub_generated/template_assets/1732054413615/hubspot/themes/knowledge/assets/kb-search.min.js"></script> <script type="text/javascript" src="//7052064.fs1.hubspotusercontent-na1.net/hub/7052064/hub_generated/template_assets/1732054421575/hubspot/themes/knowledge/assets/sticky-header.min.js"></script> <script type="text/javascript" src="//7052064.fs1.hubspotusercontent-na1.net/hub/7052064/hub_generated/template_assets/1732054420016/hubspot/themes/knowledge/assets/smooth-anchors-scrolling.min.js"></script> </body></html>