CINXE.COM

<!DOCTYPE html> <html lang="en" dir="ltr"> <head> <meta charset="utf-8" /> <script async src="https://www.googletagmanager.com/gtag/js?id=G-G5H8VLZR92"></script> <script>window.dataLayer = window.dataLayer || [];function gtag(){dataLayer.push(arguments)};gtag("js", new Date());gtag("set", "developer_id.dMDhkMT", true);gtag("config", "G-G5H8VLZR92", {"groups":"default","page_placeholder":"PLACEHOLDER_page_location"});</script> <meta name="description" content="We work to address complaints from people affected by IFC and MIGA projects fairly, objectively, and constructively while enhancing the environmental and social outcomes of IFC and MIGA projects." /> <link rel="canonical" href="http://www.cao-ombudsman.org/" /> <link rel="shortlink" href="http://www.cao-ombudsman.org/" /> <meta name="Generator" content="Drupal 10 (https://www.drupal.org)" /> <meta name="MobileOptimized" content="width" /> <meta name="HandheldFriendly" content="true" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <meta name="twitter:site" content="@CAOoffice" /> <meta name="twitter:title" content="Home | CAO Data Hub" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:domain" content="www.cao-ombudsman.org" /> <meta name="twitter:image:alt" content="Home | CAO Data Hub" /> <meta name="twitter:image:src" content="http://www.cao-ombudsman.org/sites/default/files/default_images/Default.png" /> <meta property="og:image" content="http://www.cao-ombudsman.org/sites/default/files/default_images/Default.png" /> <link rel="icon" href="/themes/custom/cao/favicon.ico" type="image/vnd.microsoft.icon" /> <link rel="alternate" hreflang="en" href="http://www.cao-ombudsman.org/" /> <script>window.a2a_config=window.a2a_config||{};a2a_config.callbacks=[];a2a_config.overlays=[];a2a_config.templates={};</script> <title>Office of the Compliance Advisor/Ombudsman</title> <link rel="stylesheet" media="all" href="/modules/contrib/ajax_loader/css/throbber-general.css?sn79mo" /> <link rel="stylesheet" media="all" href="/core/assets/vendor/jquery.ui/themes/base/core.css?sn79mo" /> <link rel="stylesheet" media="all" href="/core/assets/vendor/jquery.ui/themes/base/controlgroup.css?sn79mo" /> <link rel="stylesheet" media="all" href="/core/assets/vendor/jquery.ui/themes/base/checkboxradio.css?sn79mo" /> <link rel="stylesheet" media="all" href="/core/assets/vendor/jquery.ui/themes/base/resizable.css?sn79mo" /> <link rel="stylesheet" media="all" href="/core/assets/vendor/jquery.ui/themes/base/button.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/contrib/stable/css/core/components/progress.module.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/contrib/stable/css/core/components/ajax-progress.module.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/contrib/stable/css/system/components/align.module.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/contrib/stable/css/system/components/fieldgroup.module.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/contrib/stable/css/system/components/container-inline.module.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/contrib/stable/css/system/components/clearfix.module.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/contrib/stable/css/system/components/details.module.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/contrib/stable/css/system/components/hidden.module.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/contrib/stable/css/system/components/item-list.module.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/contrib/stable/css/system/components/js.module.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/contrib/stable/css/system/components/nowrap.module.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/contrib/stable/css/system/components/position-container.module.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/contrib/stable/css/system/components/reset-appearance.module.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/contrib/stable/css/system/components/resize.module.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/contrib/stable/css/system/components/system-status-counter.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/contrib/stable/css/system/components/system-status-report-counters.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/contrib/stable/css/system/components/system-status-report-general-info.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/contrib/stable/css/system/components/tablesort.module.css?sn79mo" /> <link rel="stylesheet" media="all" href="/core/modules/ckeditor5/css/ckeditor5.dialog.fix.css?sn79mo" /> <link rel="stylesheet" media="all" href="//cdnjs.cloudflare.com/ajax/libs/font-awesome/6.4.2/css/all.min.css" /> <link rel="stylesheet" media="all" href="/themes/contrib/stable/css/views/views.module.css?sn79mo" /> <link rel="stylesheet" media="all" href="/modules/contrib/addtoany/css/addtoany.css?sn79mo" /> <link rel="stylesheet" media="all" href="/modules/contrib/ajax_loader/css/three-bounce.css?sn79mo" /> <link rel="stylesheet" media="all" href="/modules/custom/simple_popup_blocks/css/simple_popup_blocks.css?sn79mo" /> <link rel="stylesheet" media="all" href="/modules/contrib/social_media_links/css/social_media_links.theme.css?sn79mo" /> <link rel="stylesheet" media="all" href="/modules/contrib/extlink/extlink.css?sn79mo" /> <link rel="stylesheet" media="all" href="/modules/contrib/multilingual_google_web_translator/css/translate.css?sn79mo" /> <link rel="stylesheet" media="all" href="/modules/contrib/paragraphs/css/paragraphs.unpublished.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/custom/cao/css/style.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/custom/cao/libraries/swiper/css/swiper.min.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/custom/cao/libraries/video.js/dist/video-js.min.css?sn79mo" /> <link rel="stylesheet" media="all" href="/themes/custom/cao/libraries/%40videojs/themes/fantasy/index.css?sn79mo" /> </head> <body class="node-front node-177 path-frontpage page-node-type-page"> <a href="#main-content" class="visually-hidden focusable skip-link"> Skip to main content </a>    <div class="dialog-off-canvas-main-canvas" data-off-canvas-main-canvas>     <header role="banner" id="main-header" class="wrap--main-header"> <div class="main-header">     <div class="region region-header">     <div id="block-cao-branding" class="block block-cao_branding block-cao-branding"> <a href="/" rel="home" class="site-logo"> <img src="/themes/custom/cao/logo.svg" alt="Home" /> </a> </div>      <nav role="navigation" aria-labelledby="block-cao-main-menu-menu" id="block-cao-main-menu" class="block block-menu navigation menu--main"> <h2 class="visually-hidden" id="block-cao-main-menu-menu">Main navigation</h2>     <ul class="menu-region--header m-menu" region="header"> <li class="m-item m-first-lvl m-expanded"> <span class="m-first-lvl"> <a href="/about-us" class="m-item m-first-lvl m-expanded" title="About us" aria-label="Go toAbout us" data-drupal-link-system-path="node/9">About us</a> <span class="m-mobile-arrow"></span> </span> <ul class="menu-second-lvl"> <li class="m-item m-second-lvl"> <a href="/about-us/mandate" class="m-item m-second-lvl" title="Policies & Guidelines" aria-label="Go toPolicies & Guidelines">Policies & Guidelines</a> </li> <li class="m-item m-second-lvl"> <a href="/about-us/governance" class="m-item m-second-lvl" title="Mandate & Governance" aria-label="Go toMandate & Governance" data-drupal-link-system-path="node/319">Mandate & Governance</a> </li> <li class="m-item m-second-lvl"> <a href="/about-us/approach-reprisals" class="m-item m-second-lvl" title="Approach to Reprisals" aria-label="Go toApproach to Reprisals" data-drupal-link-system-path="node/234">Approach to Reprisals</a> </li> <li class="m-item m-second-lvl"> <a href="/about-us/staff-partners" class="m-item m-second-lvl" title="Staff & Partners" aria-label="Go toStaff & Partners" data-drupal-link-system-path="node/186">Staff & Partners</a> </li> <li class="m-item m-second-lvl"> <a href="/about-us/funding" class="m-item m-second-lvl" title="Funding" aria-label="Go toFunding" data-drupal-link-system-path="node/6">Funding</a> </li> </ul> </li> <li class="m-item m-first-lvl m-expanded"> <span class="m-first-lvl"> <a href="/how-we-work" class="m-item m-first-lvl m-expanded" title="How We Work" aria-label="Go toHow We Work" data-drupal-link-system-path="node/324">How We Work</a> <span class="m-mobile-arrow"></span> </span> <ul class="menu-second-lvl"> <li class="m-item m-second-lvl"> <a href="/how-we-work/intake-assessment" class="m-item m-second-lvl" title="Intake & Assessment" aria-label="Go toIntake & Assessment" data-drupal-link-system-path="node/295">Intake & Assessment</a> </li> <li class="m-item m-second-lvl"> <a href="/how-we-work/compliance" class="m-item m-second-lvl" title="Compliance" aria-label="Go toCompliance" data-drupal-link-system-path="node/321">Compliance</a> </li> <li class="m-item m-second-lvl m-expanded"> <span class="m-first-lvl"> <a href="/how-we-work/dispute-resolution" class="m-item m-second-lvl m-expanded" title="Dispute Resolution" aria-label="Go toDispute Resolution" data-drupal-link-system-path="node/322">Dispute Resolution</a> <span class="m-mobile-arrow"></span> </span> <ul class="menu-third-lvl"> <li class="m-item m-third-lvl"> <a href="/our-work-mediators" class="m-item m-third-lvl" title="Work with Mediators" aria-label="Go toWork with Mediators" data-drupal-link-system-path="node/810">Work with Mediators</a> </li> </ul> </li> <li class="m-item m-second-lvl m-expanded"> <span class="m-first-lvl"> <a href="/how-we-work/advisory" class="m-item m-second-lvl m-expanded" title="Advisory" aria-label="Go toAdvisory" data-drupal-link-system-path="node/296">Advisory</a> <span class="m-mobile-arrow"></span> </span> <ul class="menu-third-lvl"> <li class="m-item m-third-lvl"> <a href="/focus-remedy-and-responsible-exit" class="m-item m-third-lvl" title="Remedy & Responsible Exit" aria-label="Go toRemedy & Responsible Exit" data-drupal-link-system-path="node/793">Remedy & Responsible Exit</a> </li> </ul> </li> </ul> </li> <li class="m-item m-first-lvl m-expanded"> <span class="m-first-lvl"> <a href="/cases" class="m-item m-first-lvl m-expanded" title="Cases" aria-label="Go toCases" data-drupal-link-system-path="node/332">Cases</a> <span class="m-mobile-arrow"></span> </span> <ul class="menu-second-lvl"> <li class="m-item m-second-lvl"> <a href="/cases" class="m-item m-second-lvl" title="Case Center" aria-label="Go toCase Center" data-drupal-link-system-path="node/332">Case Center</a> </li> <li class="m-item m-second-lvl"> <a href="/cases/file-a-complaint" class="m-item m-second-lvl" title="File a Complaint" aria-label="Go toFile a Complaint" data-drupal-link-system-path="node/294">File a Complaint</a> </li> </ul> </li> <li class="m-item m-first-lvl"> <a href="/resources" class="m-item m-first-lvl" title="Resources" aria-label="Go toResources" data-drupal-link-system-path="node/84">Resources</a> </li> <li class="m-item m-first-lvl m-expanded"> <span class="m-first-lvl"> <a href="/news-events" class="m-item m-first-lvl m-expanded" title="News & Events" aria-label="Go toNews & Events" data-drupal-link-system-path="node/298">News & Events</a> <span class="m-mobile-arrow"></span> </span> <ul class="menu-second-lvl"> <li class="m-item m-second-lvl"> <a href="/news" class="m-item m-second-lvl" title="News" aria-label="Go toNews" data-drupal-link-system-path="node/105">News</a> </li> <li class="m-item m-second-lvl"> <a href="/news-events/newsletters" class="m-item m-second-lvl" title="Newsletters" aria-label="Go toNewsletters" data-drupal-link-system-path="node/235">Newsletters</a> </li> <li class="m-item m-second-lvl"> <a href="/news-events/outreach" class="m-item m-second-lvl" title="Outreach" aria-label="Go toOutreach" data-drupal-link-system-path="node/300">Outreach</a> </li> <li class="m-item m-second-lvl"> <a href="/events" class="m-item m-second-lvl" title="Events" aria-label="Go toEvents" data-drupal-link-system-path="node/85">Events</a> </li> </ul> </li> <li class="m-item m-first-lvl m-expanded"> <span class="m-first-lvl"> <a href="/contact-us" class="m-item m-first-lvl m-expanded" title="Contact" aria-label="Go toContact" data-drupal-link-system-path="node/3">Contact</a> <span class="m-mobile-arrow"></span> </span> <ul class="menu-second-lvl"> <li class="m-item m-second-lvl"> <a href="/contact-us/work-with-us" class="m-item m-second-lvl" title="Work with Us" aria-label="Go toWork with Us" data-drupal-link-system-path="node/301">Work with Us</a> </li> </ul> </li> </ul>  </nav>      <div id="block-searchblock" class="block-search search-block-form block block-searchblock">     <form class="search-form" data-drupal-selector="search-form" action="/" method="post" id="search-form" accept-charset="UTF-8">     <div class="js-form-item form-item js-form-type-search form-type-search js-form-item-combine form-item-combine form-no-label">     <input placeholder="Search" data-twig-suggestion="search-form" data-drupal-selector="edit-combine" type="search" id="edit-combine" name="combine" value="" size="64" maxlength="64" class="form-search" /> <button aria-label="Open search" type="button" class="search-icon" title="Search Button"></button>  </div>      <input id="search" class="sr-only button js-form-submit form-submit" data-twig-suggestion="search-form" data-drupal-selector="edit-search" type="submit" name="op" value="Search" />      <input data-twig-suggestion="search-form" data-drupal-selector="form-iyjusp2gci1qz2uhpyaq6mezjwj-e1x4ji2dis6f1go" type="hidden" name="form_build_id" value="form-iyjuSp2GcI1qZ2UHpyAq6mezjWJ-E1X4Ji2DIs6f1Go" />      <input data-twig-suggestion="search-form" data-drupal-selector="edit-search-form" type="hidden" name="form_id" value="search_form" />  </form>  </div>      <div id="block-google-translation-block-header" class="js-lang-dropdown block-languageswitcher block block-google_translation_block_header block-google-translation-block-header">    <div id="google_translate_element" class="hidden"></div> <div class="wrap-lang--dropdown"> <div class="current-lang js-lang--active">English</div> <ul class="links"> <li class="language ar"> <a href="#" class="language-link notranslate " data-languageValue="ar" data-languageName="الْعَرَبيّة">الْعَرَبيّة</a> </li> <li class="language bn"> <a href="#" class="language-link notranslate " data-languageValue="bn" data-languageName="বাংলা">বাংলা</a> </li> <li class="language zh-CN"> <a href="#" class="language-link notranslate " data-languageValue="zh-CN" data-languageName="中文">中文</a> </li> <li class="language en"> <a href="#" class="language-link notranslate is-active" data-languageValue="en" data-languageName="English">English</a> </li> <li class="language fr"> <a href="#" class="language-link notranslate " data-languageValue="fr" data-languageName="Français">Français</a> </li> <li class="language hi"> <a href="#" class="language-link notranslate " data-languageValue="hi" data-languageName="हिन्दी">हिन्दी</a> </li> <li class="language id"> <a href="#" class="language-link notranslate " data-languageValue="id" data-languageName="Bahasa Indonesia">Bahasa Indonesia</a> </li> <li class="language kn"> <a href="#" class="language-link notranslate " data-languageValue="kn" data-languageName="ಕನ್ನಡ">ಕನ್ನಡ</a> </li> <li class="language km"> <a href="#" class="language-link notranslate " data-languageValue="km" data-languageName="ភាសាខ្មែរ">ភាសាខ្មែរ</a> </li> <li class="language lo"> <a href="#" class="language-link notranslate " data-languageValue="lo" data-languageName="ພາສາລາວ">ພາສາລາວ</a> </li> <li class="language pt"> <a href="#" class="language-link notranslate " data-languageValue="pt" data-languageName="Português">Português</a> </li> <li class="language ru"> <a href="#" class="language-link notranslate " data-languageValue="ru" data-languageName="Русский язык">Русский язык</a> </li> <li class="language es"> <a href="#" class="language-link notranslate " data-languageValue="es" data-languageName="Español">Español</a> </li> <li class="language sw"> <a href="#" class="language-link notranslate " data-languageValue="sw" data-languageName="Kiswahili">Kiswahili</a> </li> <li class="language ta"> <a href="#" class="language-link notranslate " data-languageValue="ta" data-languageName="தமிழ்">தமிழ்</a> </li> <li class="language th"> <a href="#" class="language-link notranslate " data-languageValue="th" data-languageName="ภาษาไทย">ภาษาไทย</a> </li> </ul> </div>  </div>  </div>  </div> <div class="mobile-header"> <div class="mobile-icons d-xl-none">     <div id="block-cao-branding" class="block block-cao_branding block-cao-branding"> <a href="/" rel="home" class="site-logo"> <img src="/themes/custom/cao/logo.svg" alt="Home" /> </a> </div>      <div id="block-searchblock" class="block-search search-block-form block block-searchblock">     <form class="search-form" data-drupal-selector="search-form" action="/" method="post" id="search-form" accept-charset="UTF-8">     <div class="js-form-item form-item js-form-type-search form-type-search js-form-item-combine form-item-combine form-no-label">     <input placeholder="Search" data-twig-suggestion="search-form" data-drupal-selector="edit-combine" type="search" id="edit-combine" name="combine" value="" size="64" maxlength="64" class="form-search" /> <button aria-label="Open search" type="button" class="search-icon" title="Search Button"></button>  </div>      <input id="search" class="sr-only button js-form-submit form-submit" data-twig-suggestion="search-form" data-drupal-selector="edit-search" type="submit" name="op" value="Search" />      <input data-twig-suggestion="search-form" data-drupal-selector="form-iyjusp2gci1qz2uhpyaq6mezjwj-e1x4ji2dis6f1go" type="hidden" name="form_build_id" value="form-iyjuSp2GcI1qZ2UHpyAq6mezjWJ-E1X4Ji2DIs6f1Go" />      <input data-twig-suggestion="search-form" data-drupal-selector="edit-search-form" type="hidden" name="form_id" value="search_form" />  </form>  </div>  <div id="js-show-menu" class="btn btn-link btn-hamburger"> <div></div> <div></div> <div></div> </div> </div> <div class="wrap-mobile-expander">     <nav role="navigation" aria-labelledby="block-cao-main-menu-menu" id="block-cao-main-menu" class="block block-menu navigation menu--main"> <h2 class="visually-hidden" id="block-cao-main-menu-menu">Main navigation</h2>     <ul class="menu-region--header m-menu" region="header"> <li class="m-item m-first-lvl m-expanded"> <span class="m-first-lvl"> <a href="/about-us" class="m-item m-first-lvl m-expanded" title="About us" aria-label="Go toAbout us" data-drupal-link-system-path="node/9">About us</a> <span class="m-mobile-arrow"></span> </span> <ul class="menu-second-lvl"> <li class="m-item m-second-lvl"> <a href="/about-us/mandate" class="m-item m-second-lvl" title="Policies & Guidelines" aria-label="Go toPolicies & Guidelines">Policies & Guidelines</a> </li> <li class="m-item m-second-lvl"> <a href="/about-us/governance" class="m-item m-second-lvl" title="Mandate & Governance" aria-label="Go toMandate & Governance" data-drupal-link-system-path="node/319">Mandate & Governance</a> </li> <li class="m-item m-second-lvl"> <a href="/about-us/approach-reprisals" class="m-item m-second-lvl" title="Approach to Reprisals" aria-label="Go toApproach to Reprisals" data-drupal-link-system-path="node/234">Approach to Reprisals</a> </li> <li class="m-item m-second-lvl"> <a href="/about-us/staff-partners" class="m-item m-second-lvl" title="Staff & Partners" aria-label="Go toStaff & Partners" data-drupal-link-system-path="node/186">Staff & Partners</a> </li> <li class="m-item m-second-lvl"> <a href="/about-us/funding" class="m-item m-second-lvl" title="Funding" aria-label="Go toFunding" data-drupal-link-system-path="node/6">Funding</a> </li> </ul> </li> <li class="m-item m-first-lvl m-expanded"> <span class="m-first-lvl"> <a href="/how-we-work" class="m-item m-first-lvl m-expanded" title="How We Work" aria-label="Go toHow We Work" data-drupal-link-system-path="node/324">How We Work</a> <span class="m-mobile-arrow"></span> </span> <ul class="menu-second-lvl"> <li class="m-item m-second-lvl"> <a href="/how-we-work/intake-assessment" class="m-item m-second-lvl" title="Intake & Assessment" aria-label="Go toIntake & Assessment" data-drupal-link-system-path="node/295">Intake & Assessment</a> </li> <li class="m-item m-second-lvl"> <a href="/how-we-work/compliance" class="m-item m-second-lvl" title="Compliance" aria-label="Go toCompliance" data-drupal-link-system-path="node/321">Compliance</a> </li> <li class="m-item m-second-lvl m-expanded"> <span class="m-first-lvl"> <a href="/how-we-work/dispute-resolution" class="m-item m-second-lvl m-expanded" title="Dispute Resolution" aria-label="Go toDispute Resolution" data-drupal-link-system-path="node/322">Dispute Resolution</a> <span class="m-mobile-arrow"></span> </span> <ul class="menu-third-lvl"> <li class="m-item m-third-lvl"> <a href="/our-work-mediators" class="m-item m-third-lvl" title="Work with Mediators" aria-label="Go toWork with Mediators" data-drupal-link-system-path="node/810">Work with Mediators</a> </li> </ul> </li> <li class="m-item m-second-lvl m-expanded"> <span class="m-first-lvl"> <a href="/how-we-work/advisory" class="m-item m-second-lvl m-expanded" title="Advisory" aria-label="Go toAdvisory" data-drupal-link-system-path="node/296">Advisory</a> <span class="m-mobile-arrow"></span> </span> <ul class="menu-third-lvl"> <li class="m-item m-third-lvl"> <a href="/focus-remedy-and-responsible-exit" class="m-item m-third-lvl" title="Remedy & Responsible Exit" aria-label="Go toRemedy & Responsible Exit" data-drupal-link-system-path="node/793">Remedy & Responsible Exit</a> </li> </ul> </li> </ul> </li> <li class="m-item m-first-lvl m-expanded"> <span class="m-first-lvl"> <a href="/cases" class="m-item m-first-lvl m-expanded" title="Cases" aria-label="Go toCases" data-drupal-link-system-path="node/332">Cases</a> <span class="m-mobile-arrow"></span> </span> <ul class="menu-second-lvl"> <li class="m-item m-second-lvl"> <a href="/cases" class="m-item m-second-lvl" title="Case Center" aria-label="Go toCase Center" data-drupal-link-system-path="node/332">Case Center</a> </li> <li class="m-item m-second-lvl"> <a href="/cases/file-a-complaint" class="m-item m-second-lvl" title="File a Complaint" aria-label="Go toFile a Complaint" data-drupal-link-system-path="node/294">File a Complaint</a> </li> </ul> </li> <li class="m-item m-first-lvl"> <a href="/resources" class="m-item m-first-lvl" title="Resources" aria-label="Go toResources" data-drupal-link-system-path="node/84">Resources</a> </li> <li class="m-item m-first-lvl m-expanded"> <span class="m-first-lvl"> <a href="/news-events" class="m-item m-first-lvl m-expanded" title="News & Events" aria-label="Go toNews & Events" data-drupal-link-system-path="node/298">News & Events</a> <span class="m-mobile-arrow"></span> </span> <ul class="menu-second-lvl"> <li class="m-item m-second-lvl"> <a href="/news" class="m-item m-second-lvl" title="News" aria-label="Go toNews" data-drupal-link-system-path="node/105">News</a> </li> <li class="m-item m-second-lvl"> <a href="/news-events/newsletters" class="m-item m-second-lvl" title="Newsletters" aria-label="Go toNewsletters" data-drupal-link-system-path="node/235">Newsletters</a> </li> <li class="m-item m-second-lvl"> <a href="/news-events/outreach" class="m-item m-second-lvl" title="Outreach" aria-label="Go toOutreach" data-drupal-link-system-path="node/300">Outreach</a> </li> <li class="m-item m-second-lvl"> <a href="/events" class="m-item m-second-lvl" title="Events" aria-label="Go toEvents" data-drupal-link-system-path="node/85">Events</a> </li> </ul> </li> <li class="m-item m-first-lvl m-expanded"> <span class="m-first-lvl"> <a href="/contact-us" class="m-item m-first-lvl m-expanded" title="Contact" aria-label="Go toContact" data-drupal-link-system-path="node/3">Contact</a> <span class="m-mobile-arrow"></span> </span> <ul class="menu-second-lvl"> <li class="m-item m-second-lvl"> <a href="/contact-us/work-with-us" class="m-item m-second-lvl" title="Work with Us" aria-label="Go toWork with Us" data-drupal-link-system-path="node/301">Work with Us</a> </li> </ul> </li> </ul>  </nav>      <div id="block-google-translation-block-header" class="js-lang-dropdown block-languageswitcher block block-google_translation_block_header block-google-translation-block-header">    <div id="google_translate_element" class="hidden"></div> <div class="wrap-lang--dropdown"> <div class="current-lang js-lang--active">English</div> <ul class="links"> <li class="language ar"> <a href="#" class="language-link notranslate " data-languageValue="ar" data-languageName="الْعَرَبيّة">الْعَرَبيّة</a> </li> <li class="language bn"> <a href="#" class="language-link notranslate " data-languageValue="bn" data-languageName="বাংলা">বাংলা</a> </li> <li class="language zh-CN"> <a href="#" class="language-link notranslate " data-languageValue="zh-CN" data-languageName="中文">中文</a> </li> <li class="language en"> <a href="#" class="language-link notranslate is-active" data-languageValue="en" data-languageName="English">English</a> </li> <li class="language fr"> <a href="#" class="language-link notranslate " data-languageValue="fr" data-languageName="Français">Français</a> </li> <li class="language hi"> <a href="#" class="language-link notranslate " data-languageValue="hi" data-languageName="हिन्दी">हिन्दी</a> </li> <li class="language id"> <a href="#" class="language-link notranslate " data-languageValue="id" data-languageName="Bahasa Indonesia">Bahasa Indonesia</a> </li> <li class="language kn"> <a href="#" class="language-link notranslate " data-languageValue="kn" data-languageName="ಕನ್ನಡ">ಕನ್ನಡ</a> </li> <li class="language km"> <a href="#" class="language-link notranslate " data-languageValue="km" data-languageName="ភាសាខ្មែរ">ភាសាខ្មែរ</a> </li> <li class="language lo"> <a href="#" class="language-link notranslate " data-languageValue="lo" data-languageName="ພາສາລາວ">ພາສາລາວ</a> </li> <li class="language pt"> <a href="#" class="language-link notranslate " data-languageValue="pt" data-languageName="Português">Português</a> </li> <li class="language ru"> <a href="#" class="language-link notranslate " data-languageValue="ru" data-languageName="Русский язык">Русский язык</a> </li> <li class="language es"> <a href="#" class="language-link notranslate " data-languageValue="es" data-languageName="Español">Español</a> </li> <li class="language sw"> <a href="#" class="language-link notranslate " data-languageValue="sw" data-languageName="Kiswahili">Kiswahili</a> </li> <li class="language ta"> <a href="#" class="language-link notranslate " data-languageValue="ta" data-languageName="தமிழ்">தமிழ்</a> </li> <li class="language th"> <a href="#" class="language-link notranslate " data-languageValue="th" data-languageName="ภาษาไทย">ภาษาไทย</a> </li> </ul> </div>  </div>  </div> </div> </header> <div class="layout-content">     <div class="region region-content"> <div data-drupal-messages-fallback class="hidden"></div>     <div id="block-cao-content" class="block block-cao_content block-cao-content">     <article class="node node--type-page node--view-mode-full">              <section class="paragraph paragraph--type--hero-carousel paragraph--view-mode--default swiper one-slide"> <div class="swiper-wrapper">     <div class="swiper-slide">     <div class="slide-wrapper cta_search" style="background-image: url('/sites/default/files/2024-11/Option-1-image%20%281%29.png')" > <div class="content-wrap"> <div class="text-wrapper"> <h1>Make Your Voice Heard</h1> <div class="description"> <p>The Office of the Compliance Advisor Ombudsman gives a voice to people who believe they are negatively impacted by IFC and MIGA projects.</p> </div> <div class="cta-link-wrap">     <a href="/cases/file-a-complaint" class="btn btn--primary btn--small">File a Complaint</a> <a href="/cases" class="btn btn--primary btn--small">Visit Cases Center</a>  </div> </div>     <div id="block-searchcasesblock" class="block block-searchcasesblock">     <form class="search-cases-form" data-drupal-selector="search-cases-form" action="/" method="post" id="search-cases-form" accept-charset="UTF-8">     <div class="js-form-item form-item js-form-type-textfield form-type-textfield js-form-item-title form-item-title">    <label for="edit-title">Search</label>      <input placeholder="Search a Case" class="use-ajax form-search form-text" data-twig-suggestion="search-cases-form" data-drupal-selector="edit-title" type="text" id="edit-title" name="title" value="" size="64" maxlength="64" /> <button aria-label="Open search" type="button" class="search-icon" title="Search Button"></button>  </div>  <div id="cases-search-results"></div>     <input id="search-case-home" class="sr-only button js-form-submit form-submit" data-twig-suggestion="search-cases-form" data-drupal-selector="edit-search" type="submit" name="op" value="Search" />      <input data-twig-suggestion="search-cases-form" data-drupal-selector="form-nw8gujsrnkue3jptm6iiyyzxxstltepxczn3npdys9w" type="hidden" name="form_build_id" value="form-nw8gUjsrnKue3jpTm6IiYyzXXstltEpXCzN3npDYs9w" />      <input data-twig-suggestion="search-cases-form" data-drupal-selector="edit-search-cases-form" type="hidden" name="form_id" value="search_cases_form" />     <div class="url-textfield js-form-wrapper form-wrapper" style="display: none !important;">     <div class="js-form-item form-item js-form-type-textfield form-type-textfield js-form-item-url form-item-url">    <label for="edit-url">Leave this field blank</label>      <input autocomplete="off" data-twig-suggestion="search-cases-form" data-drupal-selector="edit-url" type="text" id="edit-url" name="url" value="" size="20" maxlength="128" class="form-text" />  </div>  </div>  </form>  </div>  </div> <div class="background-img-mobile">       <img src="/sites/default/files/2024-11/Option-1-image%20%281%29.png" width="2880" height="1312" alt="Make Your Voice Heard" loading="lazy" class="img-fluid" />   </div> </div>  </div>  </div> </section>      <section class="paragraph paragraph--type--content-references paragraph--view-mode--default bg bg-light-gray paragraph-2040"> <span class="paragraph-title ">News & Events </span>     <div class="container"> <div class="cards-container"> <div class="swiper-cards"> <ul class="swiper-wrapper"> <li class="swiper-slide">     <article class="node node--type-news node--view-mode-teaser title-left-to-right"> <div class="container--small-card"> <div class="image-wrapper"> <div class="small-card--image">          <img loading="lazy" src="/sites/default/files/styles/teaser/public/2024-11/Monthly%20Update%20-%20Oct%202024.png?h=5d775f3d&itok=HHGhjUYV" width="1380" height="827" alt="Monthly Case Update" class="image-style-teaser img-fluid" />    <span class="small-card--tag bg-yellow additional-data">Case updates</span> </div> </div> <div class="small-card-container-wrapper"> <span class="small-card--date">18 Nov 2024 </span> </div> <span class="small-card--title-card card-title"><span class="underline">Monthly Case Updates - October 2024</span></span> <a class="link-full" href="/news/monthly-case-updates-october-2024" aria-label="Go to Monthly Case Updates - October 2024" title="Monthly Case Updates - October 2024"><span class="sr-only">Monthly Case Updates - October 2024</span></a> </div> </article>  </li> <li class="swiper-slide">     <article class="node node--type-news node--view-mode-teaser title-left-to-right"> <div class="container--small-card"> <div class="image-wrapper"> <div class="small-card--image">          <img loading="lazy" src="/sites/default/files/styles/teaser/public/2024-11/1443164109_5992642f6b_o_0.jpg?h=86428965&itok=Y1XbkHVR" width="3799" height="2279" alt="GHG Paper Cover" class="image-style-teaser img-fluid" />    <span class="small-card--tag bg-yellow additional-data">News</span> </div> </div> <div class="small-card-container-wrapper"> <span class="small-card--date">14 Nov 2024 </span> </div> <span class="small-card--title-card card-title"><span class="underline">Missing the Target: Climate Change & IFC’s Performance Standards</span></span> <a class="link-full" href="/news/missing-target-climate-change-ifcs-performance-standards" aria-label="Go to Missing the Target: Climate Change & IFC’s Performance Standards" title="Missing the Target: Climate Change & IFC’s Performance Standards"><span class="sr-only">Missing the Target: Climate Change & IFC’s Performance Standards</span></a> </div> </article>  </li> <li class="swiper-slide">     <article class="node node--type-resources node--view-mode-teaser title-left-to-right"> <div class="container--small-card"> <div class="image-wrapper"> <div class="small-card--image">          <img loading="lazy" src="/sites/default/files/styles/teaser/public/2024-10/Annual-Report-FY24-cover-teaser.png?h=e3f1271e&itok=DFVj3oXv" width="399" height="239" alt="CAO 2024 Annual Report" class="image-style-teaser img-fluid" />    <span class="small-card--tag bg-blue-lagoon">General</span> </div> </div> <div class="small-card-container-wrapper"> <span class="small-card--date">31 Oct 2024</span> <span class="small-card--title-card card-title"><span class="underline">CAO 2024 Annual Report</span></span> </div> <a class="link-full" href="/resources/cao-2024-annual-report" aria-label="Go to CAO 2024 Annual Report" title="CAO 2024 Annual Report"><span class="sr-only">CAO 2024 Annual Report</span></a> </div> </article>  </li> </ul> <div class="swiper-button-prev"></div> <div class="swiper-button-next"></div> </div> </div> </div>  <div class="wrap-button"> <a class="btn btn--primary" href="/news" title="View News & Events">View News & Events</a> </div> </section>      <section class="paragraph paragraph--type--content-references paragraph--view-mode--default paragraph-2165"> <span class="paragraph-title d-flex justify-content-between ">Case Updates <a class="btn btn--secondary" href="/cases" aria-label="Go to Case Center" title="Case Center">Case Center</a> </span>     <div class="container"> <div class="cards-container"> <div class="swiper-cards"> <ul class="swiper-wrapper"> <li class="swiper-slide">     <article class="node node--type-cases node--view-mode-teaser case-cards-view-card-wrapper title-left-to-right"> <div class="card-main"> <div class="tag-area"> Assessment </div> <h4 class="title card-title"><span class="underline">Serbia: Morava Corridor Motorway-03</span></h4> <div class="info-wrapper"> <div class="icon-location country">Serbia</div> <div class="icon-calendar date">15 Jul 2024</div> <div class="icon-info phase">Assessment</div> <div class="case-update-text">     <div class="clearfix text-formatted field field--name-field-case-update field--type-text-long field--label-hidden field__item"><p>The assessment process is ongoing. </p><p>Status as of October 28, 2024. </p></div>  </div> </div> </div> <div class="status">Open</div> <a class="link-full" href="/cases/serbia-morava-corridor-motorway-03" aria-label="Go to Serbia: Morava Corridor Motorway-03" title="Serbia: Morava Corridor Motorway-03"><span class="sr-only">Serbia: Morava Corridor Motorway-03</span></a> </article>  </li> <li class="swiper-slide">     <article class="node node--type-cases node--view-mode-teaser case-cards-view-card-wrapper title-left-to-right"> <div class="card-main"> <div class="tag-area"> Dispute Resolution (DR) </div> <h4 class="title card-title"><span class="underline">Guinea: NedBank Tier II-01/Kintinian </span></h4> <div class="info-wrapper"> <div class="icon-location country">Guinea</div> <div class="icon-calendar date">27 Apr 2017</div> <div class="icon-info phase">DR Monitoring</div> <div class="case-update-text">     <div class="clearfix text-formatted field field--name-field-case-update field--type-text-long field--label-hidden field__item"><p><span>The case is in dispute resolution monitoring. </span></p><p><span>Status as of October 09, 2024.</span></p></div>  </div> </div> </div> <div class="status">Open</div> <a class="link-full" href="/cases/guinea-nedbank-tier-ii-01kintinian" aria-label="Go to Guinea: NedBank Tier II-01/Kintinian " title="Guinea: NedBank Tier II-01/Kintinian "><span class="sr-only">Guinea: NedBank Tier II-01/Kintinian </span></a> </article>  </li> <li class="swiper-slide">     <article class="node node--type-cases node--view-mode-teaser case-cards-view-card-wrapper title-left-to-right"> <div class="card-main"> <div class="tag-area"> Dispute Resolution (DR) </div> <h4 class="title card-title"><span class="underline">Uzbekistan: Zarafshan-04</span></h4> <div class="info-wrapper"> <div class="icon-location country">Uzbekistan</div> <div class="icon-calendar date">07 Mar 2024</div> <div class="icon-info phase">Mediation</div> <div class="case-update-text">     <div class="clearfix text-formatted field field--name-field-case-update field--type-text-long field--label-hidden field__item"><p><span>The case is in dispute resolution. Status as of September 30, 2024. </span></p></div>  </div> </div> </div> <div class="status">Open</div> <a class="link-full" href="/cases/uzbekistan-zarafshan-04" aria-label="Go to Uzbekistan: Zarafshan-04" title="Uzbekistan: Zarafshan-04"><span class="sr-only">Uzbekistan: Zarafshan-04</span></a> </article>  </li> </ul> <div class="swiper-button-prev"></div> <div class="swiper-button-next"></div> </div> </div> </div>  </section>      <section class="paragraph paragraph--type--image-cta paragraph--view-mode--default paragraph--image-cta-basic bg bg-tan paragraph-1707"> <div class="wrap-image-cta img-right"> <div class="image-cta image-cta--column-text"> <div class="image-cta--title h1">Our Mandate</div> <div class="image-cta--body"> <p>We work to address complaints from people affected by IFC and MIGA projects fairly, objectively, and constructively while enhancing the environmental and social outcomes of IFC and MIGA projects. </p> </div>     <div class="field field--name-field-link field--type-link field--label-hidden field__items"> <div class="field__item"><a href="/about-us/governance" class="btn btn--secondary" rel="nofollow">Learn More</a></div> </div>  </div> <div class="image-cta image-cta--column-image">    <figure class="wrap-img-caption ">    <img loading="lazy" src="/sites/default/files/2022-06/Our%20Mandate.png" width="704" height="507" alt="Our Mandate" class="img-fluid" />  </figure>  </div> </div> </section>      <section class="paragraph paragraph--type--image-cta paragraph--view-mode--default paragraph--image-cta-multilevels paragraph-1713"> <div class="wrap-image-cta img-left"> <div class="image-cta image-cta--column-text"> <div class="image-cta--title h1">How We Work</div> <div class="image-cta--body"> <p>Our three complementary roles work cohesively to facilitate the resolution of complaints, enhance project outcomes, foster accountability and catalyze learning.</p> </div>     <div class="field field--name-field-link field--type-link field--label-hidden field__items"> <div class="field__item"><a href="/how-we-work" class="btn btn--secondary" rel="nofollow">Learn More</a></div> </div>  </div> <div class="image-cta image-cta--column-image">    <figure class="wrap-img-caption ">    <img loading="lazy" src="/sites/default/files/2021-01/Felix_Davey_Mongolia_020_Two%20hired%20workers%20shear%20a%20camel%20for%20its%20wool%2C%20the%20shearing%20happens%20in%20springtime%20each%20year.png" width="703" height="507" alt="How We Work" class="img-fluid" />  </figure>  </div> </div> </section> <section class="paragraph paragraph--type--main-feature paragraph--view-mode--default bg bg-dark-blue img-left">         <div class="container"> <div class="row">         <section class="col-12 col-md-4 feature-item"> <div class="paragraph paragraph--type--image-cta-feature paragraph--view-mode--default paragraph-1867"> <div class="field-icon"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="35px" height="24px" viewBox="0 0 35 24" version="1.1"> <title>Group 10</title> <desc>Created with Sketch.</desc> <g id="How-We-Work" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g id="How-We-Work-/-Landing" transform="translate(-150.000000, -573.000000)"> <g id="Group-8" transform="translate(150.000000, 324.000000)"> <g id="Group-10" transform="translate(0.000000, 249.000000)"> <path d="M28.5910948,0 L23.3333333,2.73861638 L29.7422385,14.0102639 L35,11.2724822 L28.5910948,0 Z M25.6992824,3.4072027 L27.8925599,2.26534741 L32.6340509,10.6038959 L30.4407734,11.7457512 L25.6992824,3.4072027 Z" id="Fill-1" fill="#50B96B"></path> <g id="Group-9" transform="translate(0.000000, 1.077713)"> <path d="M16.4026077,22.6319648 C15.5636124,22.6319648 14.7505742,22.1851931 14.321866,21.3972654 C14.2054785,21.1826808 14.125933,20.9580376 14.0807177,20.7308798 C12.9712679,21.206151 11.6608612,20.766085 11.0730622,19.6856183 C10.9566746,19.4710337 10.8771292,19.2472287 10.8319139,19.0192326 C10.3261722,19.2371701 9.76600478,19.2706989 9.23263158,19.1131134 C8.62641148,18.9345723 8.1265311,18.5297116 7.82509569,17.9748094 C7.52366029,17.4190689 7.455,16.7795064 7.6341866,16.1726344 C7.79160287,15.6386877 8.12401914,15.1868866 8.58035885,14.8800978 C8.41289474,14.7166447 8.2688756,14.5263685 8.15332536,14.3142986 C7.85188995,13.7593964 7.78406699,13.1198338 7.96241627,12.5129619 C8.14160287,11.9069282 8.54519139,11.405672 9.10033493,11.1039125 L11.1140909,10.0066813 L11.9145694,11.4794355 L9.9008134,12.5766667 C9.73921053,12.6646799 9.62114833,12.8105303 9.56923445,12.9873949 C9.51648325,13.1642595 9.53657895,13.3511828 9.62449761,13.5129594 C9.71325359,13.6755743 9.85894737,13.7937634 10.035622,13.8457331 C10.2122967,13.8977028 10.3990191,13.8784238 10.5597847,13.7895723 L15.4782057,11.1097801 L16.2786842,12.5825342 L9.57258373,16.2371774 C9.23849282,16.4190714 9.11373206,16.83902 9.29626794,17.1734702 C9.3841866,17.3352468 9.52988038,17.453436 9.70655502,17.5054057 C9.88322967,17.5582136 10.0691148,17.5389345 10.231555,17.4492449 L12.007512,16.4819379 C12.0116986,16.4794233 12.0158852,16.4777468 12.0200718,16.4752322 L16.9384928,13.7954399 L17.7389713,15.268194 L12.8130144,17.9521774 C12.4847847,18.1357478 12.3642105,18.5523436 12.5442344,18.8842791 C12.7250957,19.2187292 13.1445933,19.3436241 13.4803589,19.160892 L18.3979426,16.4819379 L19.1984211,17.9538539 L16.0693541,19.6596334 C15.9069139,19.7476466 15.789689,19.8934971 15.7377751,20.0703617 C15.6850239,20.2472263 15.7051196,20.4333113 15.7930383,20.5959262 C15.9738995,20.9303763 16.3950718,21.0527566 16.7283254,20.8717009 L25.7454306,15.9597263 C26.4605024,15.5699536 27.0843062,15.0108602 27.5498565,14.3419599 L29.0327512,12.2120406 L23.9276077,2.82061339 L25.3987799,2.01927419 L30.9987799,12.3210093 L28.9238995,15.3008847 C28.3101435,16.1826931 27.4878947,16.9194892 26.5459091,17.4324804 L17.5288038,22.344455 C17.1704306,22.5397605 16.7844258,22.6319648 16.4026077,22.6319648" id="Fill-2" fill="#50B96B"></path> <g id="Group-6"> <polygon id="Clip-5" points="0 0.295808162 8.68041866 0.295808162 8.68041866 14.1893199 0 14.1893199"></polygon> <path d="M2.02874402,11.5799382 L4.35565789,12.1583106 L6.65159091,2.90518988 L4.32467703,2.32681745 L2.02874402,11.5799382 Z M5.57730861,14.1893199 L-8.37320574e-05,12.8029025 L3.10302632,0.295808162 L8.68041866,1.68222556 L5.57730861,14.1893199 Z" id="Fill-4" fill="#50B96B"></path> </g> <path d="M6.78807416,15.8344961 L4.02910287,13.4749042 L6.97898325,1.58893157 L10.5191746,0.795974585 C11.5658254,0.561272727 12.6694139,0.573846041 13.7110407,0.832856305 L21.6982416,2.81860166 C22.963433,3.13377273 23.7371172,4.42044184 23.4222847,5.68699365 C23.1082895,6.95354545 21.8238397,7.72554692 20.557811,7.41372874 L16.8543421,6.49252395 C15.9115191,8.64004594 13.5276675,9.86468671 11.1773086,9.28212317 L10.1892703,9.03568622 L10.5928589,7.40869941 L11.5817344,7.65513636 C12.4198923,7.86385337 13.2890311,7.73141447 14.0300598,7.28631916 C14.7702512,6.84038563 15.2927392,6.13208895 15.5003947,5.29219159 L15.702189,4.4791173 L20.9613995,5.78590371 C21.3331699,5.87978446 21.7049402,5.65262659 21.7970455,5.28297116 C21.8891507,4.91331574 21.6630742,4.53779277 21.2938158,4.44558847 L13.3066148,2.45984311 C12.5161842,2.26286119 11.6780263,2.25364076 10.8850837,2.43218182 L8.35386364,2.99881916 L5.90386364,12.8730616 L7.87575359,14.5595621 L6.78807416,15.8344961 Z" id="Fill-7" fill="#50B96B"></path> </g> </g> </g> </g> </g> </svg> </div> <div class="field-title">Dispute Resolution</div> <div class="field-body"> <p>We help resolve complaints through a neutral, collaborative, problem-solving approach that contributes to improved outcomes.</p> </div> </div> </section>      <section class="col-12 col-md-4 feature-item"> <div class="paragraph paragraph--type--image-cta-feature paragraph--view-mode--default paragraph-1868"> <div class="field-icon"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="30px" height="28px" version="1.1" id="Layer_1" x="0px" y="0px" viewBox="0 0 31 28" style="enable-background:new 0 0 31 28;" xml:space="preserve"> <style type="text/css"> .st111{fill:#2AB0D1;} </style> <g id="Mask_1" transform="translate(4.246701, 4.003970) scale(1, -1) translate(-4.246701, -4.003970) "> </g> <path class="st111" d="M21.8,13c-0.6,1.3-1.9,2.2-3.4,2.2v2.5c2.3,0,4.4-1.3,5.5-3.2L21.8,13z M21.8,13c-0.6,1.3-1.9,2.2-3.4,2.2v2.5 c2.3,0,4.4-1.3,5.5-3.2L21.8,13z M18.3,0.4c-6.2,0-11.2,5-11.2,11.2c0,2.4,0.7,4.6,2,6.4l-9,7.4l1.6,1.9l9-7.4c2,1.9,4.7,3,7.7,3 c6.2,0,11.2-5,11.2-11.2C29.6,5.5,24.5,0.4,18.3,0.4z M18.3,20.4c-4.8,0-8.8-3.9-8.8-8.8c0-4.8,3.9-8.8,8.8-8.8 c4.8,0,8.8,3.9,8.8,8.8C27.1,16.5,23.2,20.4,18.3,20.4z M18.3,15.2v2.5c2.3,0,4.4-1.3,5.5-3.2l-2-1.5C21.2,14.3,19.9,15.2,18.3,15.2 z M21.8,13c-0.6,1.3-1.9,2.2-3.4,2.2v2.5c2.3,0,4.4-1.3,5.5-3.2L21.8,13z M21.8,13c-0.6,1.3-1.9,2.2-3.4,2.2v2.5 c2.3,0,4.4-1.3,5.5-3.2L21.8,13z"></path> </svg> </div> <div class="field-title">Compliance</div> <div class="field-body"> <p>We review IFC and MIGA's compliance with environmental and social policies, assess related harm, and recommend remedial actions.</p> </div> </div> </section>      <section class="col-12 col-md-4 feature-item"> <div class="paragraph paragraph--type--image-cta-feature paragraph--view-mode--default paragraph-1869"> <div class="field-icon"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="30px" height="28px" viewBox="0 0 30 28" version="1.1"> <title></title> <desc>Created with Sketch.</desc> <g id="How-We-Work" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g id="How-We-Work-/-Landing" transform="translate(-930.000000, -570.000000)" fill="#F0614F" fill-rule="nonzero"> <path d="M934.285714,592.930801 L936.026786,591.438263 L941.116071,587.367707 L951.428571,587.367707 L951.428571,570 L930,570 L930,587.367707 L934.285714,587.367707 L934.285714,592.930801 Z M936.428571,588.317503 L936.428571,585.196744 L932.142857,585.196744 L932.142857,572.170963 L949.285714,572.170963 L949.285714,585.196744 L940.3125,585.196744 L940.044643,585.468114 L936.428571,588.317503 Z M955.714286,597.272727 L955.714286,591.709634 L960,591.709634 L960,574.341927 L953.571429,574.341927 L953.571429,576.51289 L957.857143,576.51289 L957.857143,589.53867 L953.571429,589.53867 L953.571429,592.65943 L949.6875,589.53867 L941.651786,589.53867 L938.973214,591.709634 L948.883929,591.709634 L955.714286,597.272727 Z" id=""></path> </g> </g> </svg> </div> <div class="field-title">Advisory</div> <div class="field-body"> <p>We provide advice to improve performance on environmental and social sustainability to reduce the risk of harm to people and the environment.</p> </div> </div> </section>   </div> </div>   </section>      <section class="paragraph paragraph--type--content-references paragraph--view-mode--default bg bg-light-gray paragraph-1782"> <span class="paragraph-title ">Resources </span>    <div class="views-element-container">    <div class="view view-content-references view-id-content_references view-display-id-content_references js-view-dom-id-ba9690abc0b43122ea3824226023f6fe0d5007451c0ef99c85c460055bf012b6"> <div class="view-content ">    <div class="views-view-grid horizontal cols-40000 clearfix position-relative"> <div class="container"> <div class="cards-container"> <div class="swiper-cards"> <div class="swiper-wrapper swiper-related-wrapper"> <div class="swiper-slide">     <article class="node node--type-resources node--view-mode-teaser title-left-to-right"> <div class="container--small-card"> <div class="image-wrapper"> <div class="small-card--image">          <img loading="lazy" src="/sites/default/files/styles/teaser/public/2024-10/Annual-Report-FY24-cover-teaser.png?h=e3f1271e&itok=DFVj3oXv" width="399" height="239" alt="CAO 2024 Annual Report" class="image-style-teaser img-fluid" />    <span class="small-card--tag bg-blue-lagoon">General</span> </div> </div> <div class="small-card-container-wrapper"> <span class="small-card--date">31 Oct 2024</span> <span class="small-card--title-card card-title"><span class="underline">CAO 2024 Annual Report</span></span> </div> <a class="link-full" href="/resources/cao-2024-annual-report" aria-label="Go to CAO 2024 Annual Report" title="CAO 2024 Annual Report"><span class="sr-only">CAO 2024 Annual Report</span></a> </div> </article>  </div> <div class="swiper-slide">     <article class="node node--type-resources node--view-mode-teaser title-left-to-right"> <div class="container--small-card"> <div class="image-wrapper"> <div class="small-card--image">          <img loading="lazy" src="/sites/default/files/styles/teaser/public/2024-10/GHG-Paper-Web.png?h=3a97d48c&itok=G5-8ZEYq" width="1046" height="628" alt="GHG Paper Cover" class="image-style-teaser img-fluid" />    <span class="small-card--tag bg-blue-lagoon">Advisory</span> </div> </div> <div class="small-card-container-wrapper"> <span class="small-card--date">30 Oct 2024</span> <span class="small-card--title-card card-title"><span class="underline">Strengthening Greenhouse Gas Mitigation in IFC-Financed Projects </span></span> </div> <a class="link-full" href="/resources/strengthening-greenhouse-gas-mitigation-ifc-financed-projects" aria-label="Go to Strengthening Greenhouse Gas Mitigation in IFC-Financed Projects " title="Strengthening Greenhouse Gas Mitigation in IFC-Financed Projects "><span class="sr-only">Strengthening Greenhouse Gas Mitigation in IFC-Financed Projects </span></a> </div> </article>  </div> <div class="swiper-slide">     <article class="node node--type-resources node--view-mode-teaser title-left-to-right"> <div class="container--small-card"> <div class="image-wrapper"> <div class="small-card--image">       <img loading="lazy" src="/sites/default/files/default_images/Default.png" alt="Default Image" title="Default Image" class="img-fluid" />   <span class="small-card--tag bg-blue-lagoon">General</span> </div> </div> <div class="small-card-container-wrapper"> <span class="small-card--date">21 Jun 2024</span> <span class="small-card--title-card card-title"><span class="underline">Independent Review of CAO Approach to Responding to Concerns of Threats and Reprisals</span></span> </div> <a class="link-full" href="/resources/independent-review-cao-approach-responding-concerns-threats-and-reprisals" aria-label="Go to Independent Review of CAO Approach to Responding to Concerns of Threats and Reprisals" title="Independent Review of CAO Approach to Responding to Concerns of Threats and Reprisals"><span class="sr-only">Independent Review of CAO Approach to Responding to Concerns of Threats and Reprisals</span></a> </div> </article>  </div> </div> <div class="swiper-button-prev"></div> <div class="swiper-button-next"></div> </div> </div> </div> </div>  </div> </div>  </div>  <div class="wrap-button"> <a class="btn btn--primary" href="/resources" title="View all Resources">View all Resources</a> </div> </section>   </article>  </div>      <div id="block-surveypopup" class="block block-surveypopup">     <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="form-survey"> <div class="form-survey--header"> <h4>Mailchimp Survey</h4> <span class="block-surveypopup-modal-close spb_close"> </span></div> <div class="form-survey--content"> <div class="form-survey-body"> <h3>We Value Your Feedback</h3> <p>Thank you for visiting CAO’s new website. Help us improve your experience by taking our short survey.</p> </div> <div class="form-survey-actions"><a aria-label="Go to Mailchimp Survery" class="btn btn--primary" href="https://us16.list-manage.com/survey?u=b00770118337c4de1f36e91f0&id=83361960be&attribution=false" title="Give Feedback">Give Feedback</a> <span class="btn btn--primary block-surveypopup-modal-close spb_close">No thanks</span></div> </div> </div> </div>  </div>  </div>  </div> <div class="footer"> <div class="wrap-footer">     <div class="region region-footer-column-1">     <div id="block-fileacomplaint" class="block block-fileacomplaint">     <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="btn-file-complaint"><a class="btn btn--primary btn--small webform-dialog webform-dialog-narrow btn-file-a-complaint" href="/form/complaint-form">File a Complaint</a></div> </div>  </div>  </div>      <div class="region region-footer-column-2">     <div id="block-contactus" class="block block-contactus"> <h2 class="block-title">Contact US</h2>     <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="footer-contacts"><span class="fc-header">Office of the CAO</span> <span class="fc-details">2121 Pennsylvania Avenue, NW</span> <span class="fc-details">Washington, DC 20433, USA</span> <span class="fc-details">Tel: +1 202 458 1973</span> <span class="spamspan" data-spamspan-class="f-email"><span class="u">CAO</span> [at] <span class="d">worldbankgroup.org</span><span class="t"> (CAO[at]worldbankgroup[dot]org)</span></span></div> </div>  </div>  </div>      <div class="region region-footer-column-3">     <div id="block-socialmedialinks" class="block-social-media-links block block-socialmedialinks"> <h2 class="block-title">Follow Us</h2>    <ul class="social-media-links"> <li> <a class="icon-linkedin" href="https://www.linkedin.com/company/caooffice/" target="_blank" title="linkedin" aria-label="Go to linkedin"></a> </li> <li> <a class="icon-twitter" href="https://www.x.com/CAOoffice" target="_blank" title="twitter" aria-label="Go to twitter"></a> </li> <li> <a class="icon-facebook" href="https://www.facebook.com/CAOoffice" target="_blank" title="facebook" aria-label="Go to facebook"></a> </li> <li> <a class="icon-youtube" href="https://www.youtube.com/channel/UC7EhYN8wfdupAH4_-B1ltGw" target="_blank" title="youtube" aria-label="Go to youtube"></a> </li> </ul>  </div>      <div id="block-joinourmailinglist" class="position-relative block block-joinourmailinglist"> <h2 class="block-title">JOIN OUR MAILING LIST</h2>     <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"> <link href="//cdn-images.mailchimp.com/embedcode/classic-10_7.css" rel="stylesheet" type="text/css"> <style type="text/css"> #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; } /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. */ </style> <div id="mc_embed_signup_cao"> <form action="https://cao-ombudsman.us16.list-manage.com/subscribe/post?u=b00770118337c4de1f36e91f0&id=9b96f50774" method="post" id="mc-embedded-subscribe-form_cao" name="mc-embedded-subscribe-form" class="validate" target="_blank" novalidate> <div id="mc_embed_signup_scroll"> <div class="mc-field-group"> <input type="email" value placeholder="example@example.com" name="EMAIL" class="required email pl-0 pr-0" id="mce-EMAIL"> </div> <div id="mce-responses" class="clear"> <div class="response" id="mce-error-response" style="display:none"></div> <div class="response" id="mce-success-response" style="display:none"></div> </div>  <div style="position: absolute; left: -5000px;" aria-hidden="true"><input type="text" name="b_b00770118337c4de1f36e91f0_9b96f50774" tabindex="-1" value></div> <div class="clear"> <label for="mc-embedded-subscribe" class="icon-telegram mb-0"></label> <input type="submit" value="Subscribe" name="subscribe" id="mc-embedded-subscribe" class="button sr-only p-0 m-0"></div> </div> </form> </div> <script type="text/javascript" src="//s3.amazonaws.com/downloads.mailchimp.com/js/mc-validate.js"></script><script type="text/javascript">(function($) {window.fnames = new Array(); window.ftypes = new Array();fnames[0]='EMAIL';ftypes[0]='email';fnames[1]='FNAME';ftypes[1]='text';fnames[2]='LNAME';ftypes[2]='text';}(jQuery));var $mcj = jQuery.noConflict(true);</script> </div>  </div>  </div>      <div class="region region-footer-column-4">     <div id="block-quicklinks" class="block block-quicklinks"> <h2 class="block-title">Quick Links</h2>     <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p class="wrap-footer-ql"><a aria-label="Go to IFC Project Disclosures" class="f-ql--item" href="https://disclosures.ifc.org/#/landing" target="_blank" title="IFC Project Disclosures">IFC Project Disclosures</a> <a aria-label="Go to MIGA Project Disclosures" class="f-ql--item" href="https://www.miga.org/projects" target="_blank" title="MIGA Project Disclosures">MIGA Project Disclosures</a> <a aria-label="Go to World Bank Accountability Mechanism" class="f-ql--item" href="https://accountability.worldbank.org/en/home" target="_blank" title="World Bank Accountability Mechanism">World Bank Accountability Mechanism</a> <a aria-label="Go to Report Fraud or Corruption" class="f-ql--item" href="https://www.worldbank.org/en/about/unit/integrity-vice-presidency" target="_blank" title="Report Fraud or Corruption">Report Fraud or Corruption</a></p> </div>  </div>  </div>  </div>     <div class="region region-footer-bottom">     <div id="block-google-translation-block-footer" class="js-lang-dropdown block-languageswitcher js-lang-footer block block-google_translation_block_footer block-google-translation-block-footer">    <div id="google_translate_element" class="hidden"></div> <div class="wrap-lang--dropdown"> <div class="current-lang js-lang--active">English</div> <ul class="links"> <li class="language ar"> <a href="#" class="language-link notranslate " data-languageValue="ar" data-languageName="الْعَرَبيّة">الْعَرَبيّة</a> </li> <li class="language bn"> <a href="#" class="language-link notranslate " data-languageValue="bn" data-languageName="বাংলা">বাংলা</a> </li> <li class="language zh-CN"> <a href="#" class="language-link notranslate " data-languageValue="zh-CN" data-languageName="中文">中文</a> </li> <li class="language en"> <a href="#" class="language-link notranslate is-active" data-languageValue="en" data-languageName="English">English</a> </li> <li class="language fr"> <a href="#" class="language-link notranslate " data-languageValue="fr" data-languageName="Français">Français</a> </li> <li class="language hi"> <a href="#" class="language-link notranslate " data-languageValue="hi" data-languageName="हिन्दी">हिन्दी</a> </li> <li class="language id"> <a href="#" class="language-link notranslate " data-languageValue="id" data-languageName="Bahasa Indonesia">Bahasa Indonesia</a> </li> <li class="language kn"> <a href="#" class="language-link notranslate " data-languageValue="kn" data-languageName="ಕನ್ನಡ">ಕನ್ನಡ</a> </li> <li class="language km"> <a href="#" class="language-link notranslate " data-languageValue="km" data-languageName="ភាសាខ្មែរ">ភាសាខ្មែរ</a> </li> <li class="language lo"> <a href="#" class="language-link notranslate " data-languageValue="lo" data-languageName="ພາສາລາວ">ພາສາລາວ</a> </li> <li class="language pt"> <a href="#" class="language-link notranslate " data-languageValue="pt" data-languageName="Português">Português</a> </li> <li class="language ru"> <a href="#" class="language-link notranslate " data-languageValue="ru" data-languageName="Русский язык">Русский язык</a> </li> <li class="language es"> <a href="#" class="language-link notranslate " data-languageValue="es" data-languageName="Español">Español</a> </li> <li class="language sw"> <a href="#" class="language-link notranslate " data-languageValue="sw" data-languageName="Kiswahili">Kiswahili</a> </li> <li class="language ta"> <a href="#" class="language-link notranslate " data-languageValue="ta" data-languageName="தமிழ்">தமிழ்</a> </li> <li class="language th"> <a href="#" class="language-link notranslate " data-languageValue="th" data-languageName="ภาษาไทย">ภาษาไทย</a> </li> </ul> </div>  </div>      <nav role="navigation" aria-labelledby="block-footer-menu" id="block-footer" class="block block-menu navigation menu--footer"> <h2 class="visually-hidden" id="block-footer-menu">Footer</h2>     <ul class="menu-region--footer-bottom menu" region="footer_bottom"> <li class="menu-item"> <a href="/contact-us" class="menu-item" title="Contact Us" aria-label="Go to Contact Us" data-drupal-link-system-path="node/3">Contact Us</a> </li> </ul>  </nav>  </div>      <div class="region region-footer-copyright">     <div id="block-copyright" class="block block-copyright">     <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="footer-copyright">© 2024 Office of the Compliance Advisor Ombudsman (CAO), All Rights reserved</div> </div>  </div>      <div id="block-worldbankgroup" class="block block-worldbankgroup">     <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="f-wgb"> <div class="wgb-logo"><a aria-label="Go to World Bank Group logo" href="https://www.worldbank.org/" target="_blank" title="World Bank Group logo"> <svg height="28px" version="1.1" viewBox="0 0 142 28" width="142px" xmlns:xlink="http://www.w3.org/1999/xlink">  <title></title> <desc>Created with Sketch.</desc> <defs> <path d="M13.8426966,0 C6.29213483,0 0,6.29213483 0,14 L0,14 C0,15.3370787 0.157303371,16.5947191 0.550561798,17.8539326 L0.550561798,17.8539326 C0.550561798,17.9325843 0.629213483,18.011236 0.629213483,18.0898876 L0.629213483,18.0898876 L0.629213483,18.1685393 C2.35955056,23.8314607 7.70786517,28 14,28 L14,28 C16.9101124,28 19.5842697,27.1348315 21.8651685,25.5617978 L21.8651685,25.5617978 L21.9438202,25.5617978 C22.1011236,25.4839326 22.1797753,25.4044944 22.3370787,25.247191 L22.3370787,25.247191 C24.9325843,23.3595506 26.8202247,20.6067416 27.6067416,17.3820225 L27.6067416,17.3820225 C27.6853933,17.2247191 27.6853933,17.0674157 27.6853933,16.9101124 L27.6853933,16.9101124 L27.6853933,16.8322472 C27.8434831,15.8876404 28,14.9438202 28,14 L28,14 C28,12.111573 27.6067416,10.3033708 26.8988764,8.57224719 L26.8988764,8.57224719 C26.741573,8.25842697 26.3483146,8.1011236 26.0337079,8.25842697 L26.0337079,8.25842697 C25.7191011,8.41651685 25.5617978,8.80898876 25.7191011,9.12359551 L25.7191011,9.12359551 C26.3483146,10.6966292 26.741573,12.3483146 26.741573,14.0786517 L26.741573,14.0786517 C26.741573,15.1011236 26.5842697,16.1235955 26.3483146,17.1452809 L26.3483146,17.1452809 C26.1910112,17.7744944 25.7985393,18.3258427 25.3258427,18.8764045 L25.3258427,18.8764045 L25.3258427,18.1685393 C25.3258427,15.6516854 24.6179775,13.0561798 23.3595506,10.5393258 L23.3595506,10.5393258 C24.3041573,9.75280899 24.9325843,8.73033708 25.0898876,7.62921348 L25.0898876,7.62921348 C25.1677528,7.31460674 24.9325843,6.92134831 24.5393258,6.84269663 L24.5393258,6.84269663 C24.2247191,6.76404494 23.8314607,7 23.752809,7.39325843 L23.752809,7.39325843 C23.5955056,8.1011236 23.2022472,8.80898876 22.6516854,9.35955056 L22.6516854,9.35955056 C22.494382,9.04494382 22.2592135,8.73033708 22.1011236,8.41651685 L22.1011236,8.41651685 C20.9213483,6.76404494 19.5842697,5.26966292 18.0891011,4.16853933 L18.0891011,4.16853933 C20.0561798,4.3258427 21.8651685,4.79775281 23.2808989,5.58426966 L23.2808989,5.58426966 C23.5168539,5.74078652 23.8314607,5.74078652 23.988764,5.50561798 L23.988764,5.50561798 C24.3041573,5.26966292 24.3041573,4.87719101 24.0674157,4.56179775 L24.0674157,4.56179775 C21.9438202,1.65168539 18.3258427,0 13.8426966,0 Z M14.3146067,1.88764045 C13.7640449,1.65168539 13.1348315,1.49359551 12.5842697,1.33786517 L12.5842697,1.33786517 C13.0561798,1.25842697 13.5280899,1.25842697 14,1.25842697 L14,1.25842697 C14.2359551,1.25842697 14.4719101,1.49359551 14.7865169,2.04494382 L14.7865169,2.04494382 C14.6292135,2.04494382 14.4719101,1.96629213 14.3146067,1.88764045 L14.3146067,1.88764045 Z M15.7303371,1.41573034 C16.2808989,1.49359551 16.8314607,1.57303371 17.3820225,1.73033708 L17.3820225,1.73033708 C16.988764,1.88764045 16.6741573,2.20146067 16.2808989,2.43820225 L16.2808989,2.43820225 C16.1235955,2.04494382 15.8876404,1.65168539 15.7303371,1.41573034 L15.7303371,1.41573034 Z M17.9325843,2.75280899 C18.4044944,2.43820225 18.7977528,2.28089888 19.1123596,2.20146067 L19.1123596,2.20146067 C19.741573,2.43820225 20.4494382,2.83224719 21,3.2247191 L21,3.2247191 C20.0561798,2.98797753 18.9550562,2.83224719 17.9325843,2.75280899 L17.9325843,2.75280899 Z M7.39325843,4.48314607 C7.5505618,3.7752809 7.94382022,3.2247191 8.57303371,2.6741573 L8.57303371,2.6741573 C10.0674157,2.20146067 11.8764045,2.35955056 13.6861798,2.98797753 L13.6861798,2.98797753 C12.8988764,3.14606742 12.1123596,3.30337079 11.3258427,3.53932584 L11.3258427,3.53932584 C9.91011236,3.93258427 8.57303371,4.56179775 7.31460674,5.26966292 L7.31460674,5.26966292 C7.31460674,5.03292135 7.31460674,4.79775281 7.39325843,4.48314607 L7.39325843,4.48314607 Z M6.13483146,4.01123596 C6.13483146,4.08988764 6.13483146,4.16853933 6.05617978,4.24719101 L6.05617978,4.24719101 C5.8988764,4.87719101 5.97752809,5.50561798 6.05617978,6.13483146 L6.05617978,6.13483146 C4.64044944,7.07865169 3.46067416,8.25842697 2.43820225,9.51685393 L2.43820225,9.51685393 C2.12359551,9.91089888 1.88764045,10.3033708 1.65168539,10.6966292 L1.65168539,10.6966292 C2.43820225,8.02247191 4.01123596,5.66292135 6.13483146,4.01123596 L6.13483146,4.01123596 Z M8.96629213,8.17977528 C8.41573034,7.70786517 8.02247191,7.15730337 7.70786517,6.60674157 L7.70786517,6.60674157 C8.88764045,5.8988764 10.3033708,5.26966292 11.7191011,4.87719101 L11.7191011,4.87719101 C12.5842697,4.64044944 13.4494382,4.40449438 14.3146067,4.3258427 L14.3146067,4.3258427 C13.0561798,5.74078652 11.7969663,7.47191011 10.6966292,9.51685393 L10.6966292,9.51685393 C10.0674157,9.04494382 9.43820225,8.65168539 8.96629213,8.17977528 L8.96629213,8.17977528 Z M14.4719101,10.8539326 C13.5280899,10.6179775 12.6629213,10.3820225 11.7969663,9.98876404 L11.7969663,9.98876404 C12.9775281,7.86516854 14.3146067,6.05617978 15.6516854,4.64044944 L15.6516854,4.64044944 C16.0449438,6.21348315 16.4382022,8.41651685 16.5168539,11.0898876 L16.5168539,11.0898876 C15.8876404,11.0898876 15.1805618,11.011236 14.4719101,10.8539326 L14.4719101,10.8539326 Z M17.0674157,4.95505618 C18.5617978,6.05617978 19.8988764,7.47191011 21,9.12359551 L21,9.12359551 C21.2359551,9.43820225 21.3932584,9.75280899 21.628427,10.0666292 L21.628427,10.0666292 C20.6067416,10.6966292 19.2696629,11.011236 17.8539326,11.0898876 L17.8539326,11.0898876 C17.7752809,8.88764045 17.4606742,6.68539326 17.0674157,4.95505618 L17.0674157,4.95505618 Z M4.08988764,16.988764 C2.98876404,15.9662921 2.20224719,14.8651685 1.80898876,13.8426966 L1.80898876,13.8426966 C2.12359551,12.6629213 2.6741573,11.4044944 3.61797753,10.3033708 L3.61797753,10.3033708 C4.48314607,9.20224719 5.50561798,8.25842697 6.68539326,7.39325843 L6.68539326,7.39325843 C7,8.02247191 7.4711236,8.57224719 8.10191011,9.20224719 L8.10191011,9.20224719 C8.65168539,9.75280899 9.35955056,10.2247191 10.0674157,10.6966292 L10.0674157,10.6966292 C9.83146067,11.0898876 9.6741573,11.4831461 9.43820225,11.8764045 L9.43820225,11.8764045 C8.25764045,14.2359551 7.31460674,16.752809 6.76404494,19.1123596 L6.76404494,19.1123596 C5.74157303,18.4052809 4.87640449,17.6966292 4.08988764,16.988764 L4.08988764,16.988764 Z M17.9325843,13.9213483 L17.9325843,12.4269663 C19.5842697,12.3483146 21.0786517,11.8764045 22.2592135,11.1685393 L22.2592135,11.1685393 C23.3595506,13.4502247 23.988764,15.8082022 23.988764,18.011236 L23.988764,18.011236 C23.988764,18.6404494 23.9101124,19.2696629 23.8314607,19.8202247 L23.8314607,19.8202247 C23.2808989,20.2134831 22.5730337,20.4494382 21.7865169,20.7640449 L21.7865169,20.7640449 C20.4494382,21.2359551 18.9550562,21.4719101 17.3033708,21.4719101 L17.3033708,21.4719101 C17.7752809,19.2696629 17.9325843,16.5168539 17.9325843,13.9213483 L17.9325843,13.9213483 Z M12.505618,21.0786517 C10.9325843,20.7640449 9.35955056,20.2134831 8.02247191,19.5850562 L8.02247191,19.5850562 C8.49438202,17.5393258 9.28089888,15.1011236 10.6179775,12.3483146 L10.6179775,12.3483146 C10.7752809,11.9558427 11.0104494,11.5617978 11.247191,11.1685393 L11.247191,11.1685393 C12.1910112,11.5617978 13.2134831,11.9558427 14.2359551,12.111573 L14.2359551,12.111573 C15.0224719,12.2696629 15.8876404,12.3483146 16.6741573,12.4269663 L16.6741573,12.4269663 L16.6741573,13.9213483 C16.6741573,16.988764 16.4382022,19.505618 16.0449438,21.4719101 L16.0449438,21.4719101 C14.8651685,21.4719101 13.6861798,21.3138202 12.505618,21.0786517 L12.505618,21.0786517 Z M1.80898876,17.4606742 C1.73033708,17.0674157 1.65168539,16.5947191 1.57303371,16.2022472 L1.57303371,16.2022472 C2.04494382,16.8322472 2.51685393,17.4606742 3.14606742,18.011236 L3.14606742,18.011236 C4.08988764,18.8764045 5.19101124,19.6629213 6.4494382,20.371573 L6.4494382,20.371573 C6.21348315,21.7865169 6.13483146,23.124382 6.29213483,24.1460674 L6.29213483,24.1460674 C4.16853933,22.4157303 2.59550562,20.1340449 1.80898876,17.4606742 L1.80898876,17.4606742 Z M8.49438202,25.4044944 C8.49438202,25.4044944 8.41573034,25.3258427 8.33707865,25.3258427 L8.33707865,25.3258427 C7.62921348,25.011236 7.31460674,23.3595506 7.70786517,20.9213483 L7.70786517,20.9213483 C9.12359551,21.5505618 10.6179775,22.0224719 12.1910112,22.4157303 L12.1910112,22.4157303 C13.3707865,22.6516854 14.6292135,22.8089888 15.7303371,22.8868539 L15.7303371,22.8868539 C15.1805618,25.4044944 14.3932584,26.6637079 13.9213483,26.6637079 L13.9213483,26.6637079 L13.8426966,26.6637079 C11.9550562,26.6637079 10.1468539,26.1910112 8.49438202,25.4044944 L8.49438202,25.4044944 Z M17.1460674,22.8868539 C18.9550562,22.8868539 20.6853933,22.5738202 22.2592135,22.1003371 L22.2592135,22.1003371 C22.6516854,21.9446067 23.0449438,21.8651685 23.3595506,21.7078652 L23.3595506,21.7078652 C22.9662921,22.7303371 22.3370787,23.5955056 21.4719101,24.3033708 L21.4719101,24.3033708 C19.8202247,25.4839326 17.9325843,26.3483146 15.8876404,26.6637079 L15.8876404,26.6637079 C16.3595506,25.6396629 16.8314607,24.3033708 17.1460674,22.8868539 L17.1460674,22.8868539 Z" id="path-1_1" /> </defs> <g fill="none" fill-rule="evenodd" id="Symbols" stroke="none" stroke-width="1"> <g id="footer" transform="translate(-1067.000000, -430.000000)"> <g id="Group-5" transform="translate(11.000000, 36.000000)"> <g id="Organisms-/-Footer-2" transform="translate(39.000000, 24.000000)"> <g id="Group" transform="translate(1017.000000, 370.000000)"> <mask fill="white" id="mask-2"> <use xlink:href="#path-1_1" /> </mask> <use fill="#000000" id="Clip-5" xlink:href="#path-1_1" /> <path d="M40.4517945,10.0747664 L42.4046446,10.0747664 L40.0612245,17.8504673 L38.1083744,17.8504673 L36.7023223,12.9906542 L35.2962702,17.8504673 L33.3434201,17.8504673 L31,10.0747664 L33.0309641,10.0747664 L34.3589022,15.7570093 L35.9992963,10.0747664 L37.4834624,10.0747664 L39.0457424,15.7570093 L40.4517945,10.0747664 Z M46.3103448,16.4299065 C47.0133709,16.4299065 48.1850809,16.1308411 48.1850809,13.9626168 C48.1850809,11.7943925 47.0133709,11.4953271 46.3103448,11.4953271 C45.1386348,11.4953271 44.4356087,12.3925234 44.4356087,13.9626168 C44.4356087,15.5327103 45.0605208,16.4299065 46.3103448,16.4299065 L46.3103448,16.4299065 Z M46.3103448,10 C48.0288529,10 49.903589,11.046729 49.903589,13.9626168 C49.903589,16.8785047 48.0288529,17.9252336 46.3103448,17.9252336 C44.5137227,17.9252336 42.6389866,16.8785047 42.6389866,13.9626168 C42.6389866,11.046729 44.5137227,10 46.3103448,10 L46.3103448,10 Z M52.6375792,13.6635514 L53.5749472,13.6635514 C54.5123153,13.6635514 55.1372273,13.2149533 55.1372273,12.5420561 C55.1372273,11.7943925 54.5904293,11.4205607 53.7311752,11.4205607 L52.6375792,11.4205607 L52.6375792,13.6635514 Z M56.2308234,15.4579439 C56.5432794,15.9813084 56.7776214,16.5046729 57.3244194,16.5046729 L57.7149894,16.5046729 L57.7149894,17.7757009 L57.6368754,17.7757009 C57.6368754,17.7757009 57.3244194,17.8504673 56.7776214,17.8504673 C55.4496833,17.8504673 54.9809993,16.953271 54.5904293,16.1308411 C54.2779733,15.4579439 54.0436312,14.9345794 53.3406052,14.9345794 L52.5594652,14.9345794 L52.5594652,17.7757009 L50.8409571,17.7757009 L50.8409571,10.0747664 L53.7311752,10.0747664 C55.8402533,10.0747664 56.7776214,10.8224299 56.7776214,12.5420561 C56.7776214,13.588785 56.1527094,14.2616822 55.4496833,14.4859813 C55.8402533,14.7850467 55.9964814,15.0841121 56.2308234,15.4579439 L56.2308234,15.4579439 Z M60.2927516,10.0747664 L58.5742435,10.0747664 L58.5742435,17.8504673 L63.8078818,17.8504673 L63.8078818,16.5046729 L60.2927516,16.5046729 L60.2927516,10.0747664 Z M66.3075299,16.4299065 L67.323012,16.4299065 C68.572836,16.4299065 69.2758621,15.5327103 69.2758621,14.0373832 C69.2758621,12.317757 68.494722,11.4205607 66.9324419,11.4205607 L66.3075299,11.4205607 L66.3075299,16.4299065 Z M67.0105559,10.0747664 C69.5102041,10.0747664 71.0724842,11.5700935 71.0724842,14.1121495 C71.0724842,16.5046729 69.7445461,17.8504673 67.401126,17.8504673 L64.6671358,17.8504673 L64.6671358,10.0747664 L67.0105559,10.0747664 Z M75.8374384,16.4299065 L77.1653765,16.4299065 C78.0246305,16.4299065 78.4933146,16.1308411 78.4933146,15.4579439 C78.4933146,14.635514 77.7902885,14.411215 77.1653765,14.411215 L75.8374384,14.411215 L75.8374384,16.4299065 Z M77.0091485,13.2149533 C77.7121745,13.2149533 78.1027445,12.9158879 78.1027445,12.317757 C78.1027445,11.7196262 77.7121745,11.4205607 76.8529205,11.4205607 L75.9155524,11.4205607 L75.9155524,13.2149533 L77.0091485,13.2149533 Z M78.9619986,13.7383178 C79.5869106,13.8878505 80.3680507,14.4859813 80.3680507,15.6074766 C80.3680507,17.0280374 79.3525686,17.8504673 77.4778325,17.8504673 L74.0408163,17.8504673 L74.0408163,10.0747664 L77.1653765,10.0747664 C78.8838846,10.0747664 79.8212526,10.7476636 79.8212526,12.1682243 C79.8212526,13.2149533 79.3525686,13.588785 78.9619986,13.7383178 L78.9619986,13.7383178 Z M84.3518649,12.1682243 L83.4926108,14.635514 L85.2892329,14.635514 L84.3518649,12.1682243 Z M85.2892329,10.0747664 L88.2575651,17.7757009 L86.460943,17.7757009 L85.757917,15.9065421 L83.0239268,15.9065421 L82.3209008,17.7757009 L80.5242787,17.7757009 L83.4926108,10 L85.2892329,10.0747664 Z M93.2568614,14.8598131 L90.4447572,10.0747664 L88.7262491,10.0747664 L88.7262491,17.8504673 L90.4447572,17.8504673 L90.4447572,13.2149533 L93.2568614,17.8504673 L95.0534835,17.8504673 L95.0534835,10.0747664 L93.3349754,10.0747664 L93.3349754,14.8598131 L93.2568614,14.8598131 Z M103.021112,10.0747664 L100.990148,10.0747664 L98.3342716,13.588785 L98.3342716,10.0747664 L96.6157635,10.0747664 L96.6157635,17.8504673 L98.3342716,17.8504673 L98.3342716,14.2616822 L101.068262,17.8504673 L103.17734,17.8504673 L100.05278,13.9626168 L103.021112,10.0747664 Z M108.25475,15.0093458 L110.051372,15.0093458 L110.051372,15.0841121 C110.051372,15.6074766 109.895144,16.4299065 108.64532,16.4299065 C107.47361,16.4299065 106.770584,15.5327103 106.770584,13.9626168 C106.770584,12.3925234 107.47361,11.4953271 108.64532,11.4953271 C110.051372,11.4953271 110.051372,12.8411215 110.051372,12.9158879 L110.051372,12.9906542 L111.691766,12.7663551 L111.691766,12.6915888 C111.691766,12.1682243 111.144968,10.0747664 108.64532,10.0747664 C106.380014,10.0747664 105.052076,11.4953271 105.052076,14.0373832 C105.052076,16.5046729 106.380014,18 108.64532,18 C110.910626,18 111.76988,16.5046729 111.76988,15.1588785 L111.76988,13.7383178 L108.332864,13.7383178 L108.332864,15.0093458 L108.25475,15.0093458 Z M114.581985,13.6635514 L115.519353,13.6635514 C116.456721,13.6635514 117.081633,13.2149533 117.081633,12.5420561 C117.081633,11.7943925 116.534835,11.4205607 115.675581,11.4205607 L114.581985,11.4205607 L114.581985,13.6635514 Z M118.097115,15.4579439 C118.409571,15.9813084 118.643913,16.5046729 119.190711,16.5046729 L119.581281,16.5046729 L119.581281,17.7757009 L119.503167,17.7757009 C119.503167,17.7757009 119.190711,17.8504673 118.643913,17.8504673 C117.315975,17.8504673 116.847291,16.953271 116.456721,16.1308411 C116.144265,15.4579439 115.909923,14.9345794 115.206897,14.9345794 L114.425757,14.9345794 L114.425757,17.7757009 L112.707248,17.7757009 L112.707248,10.0747664 L115.597467,10.0747664 C117.706545,10.0747664 118.643913,10.8224299 118.643913,12.5420561 C118.643913,13.588785 118.019001,14.2616822 117.315975,14.4859813 C117.784659,14.7850467 117.940887,15.0841121 118.097115,15.4579439 L118.097115,15.4579439 Z M123.565095,16.4299065 C124.268121,16.4299065 125.439831,16.1308411 125.439831,13.9626168 C125.439831,11.7943925 124.268121,11.4953271 123.565095,11.4953271 C122.393385,11.4953271 121.690359,12.3925234 121.690359,13.9626168 C121.690359,15.5327103 122.315271,16.4299065 123.565095,16.4299065 L123.565095,16.4299065 Z M123.565095,10 C125.283603,10 127.158339,11.046729 127.158339,13.9626168 C127.158339,16.8785047 125.283603,17.9252336 123.565095,17.9252336 C121.846587,17.9252336 119.893737,16.8785047 119.893737,13.9626168 C119.893737,11.046729 121.768473,10 123.565095,10 L123.565095,10 Z M132.782548,14.7102804 C132.782548,15.8317757 132.313863,16.4299065 131.376495,16.4299065 C130.439127,16.4299065 129.970443,15.8317757 129.970443,14.7102804 L129.970443,10.0747664 L128.251935,10.0747664 L128.251935,14.635514 C128.251935,15.7570093 128.564391,16.5794393 129.111189,17.1775701 C129.657987,17.7009346 130.439127,17.9252336 131.376495,17.9252336 C132.782548,17.9252336 134.501056,17.3271028 134.501056,14.635514 L134.501056,10.0747664 L132.782548,10.0747664 L132.782548,14.7102804 Z M137.70373,13.9626168 L138.719212,13.9626168 C139.734694,13.9626168 140.203378,13.5140187 140.203378,12.6915888 C140.203378,11.8691589 139.65658,11.4205607 138.641098,11.4205607 L137.625616,11.4205607 L137.625616,13.9626168 L137.70373,13.9626168 Z M138.797326,10.0747664 C140.82829,10.0747664 142,11.046729 142,12.7663551 C142,14.411215 140.906404,15.3831776 139.031668,15.3831776 L137.70373,15.3831776 L137.70373,17.8504673 L135.985222,17.8504673 L135.985222,10.0747664 L138.797326,10.0747664 Z" fill="#000000" id="Fill-7" /> </g> </g> </g> </g> </g> </svg></a></div> <div class="wrap-wgb--abrv"> <div class="f-wgb--abrv ml-md-1"><a aria-label="Go to International Bank for Reconstruction and Development" href="https://www.worldbank.org/en/who-we-are/ibrd" target="_blank" title="International Bank for Reconstruction and Development">Ibrd</a></div> <div class="f-wgb--abrv ml-md-1"><a aria-label="Go to International Development Association" href="https://ida.worldbank.org/" target="_blank" title="International Development Association">Ida</a></div> <div class="f-wgb--abrv ml-md-1"><a aria-label="Go to International Finance Corporation" href="https://www.ifc.org/" target="_blank" title="International Finance Corporation">Ifc</a></div> <div class="f-wgb--abrv ml-md-1"><a aria-label="Go to Multilateral Investment Guarantee Agency" href="https://www.miga.org/" target="_blank" title="Multilateral Investment Guarantee Agency">Miga</a></div> <div class="f-wgb--abrv ml-md-1"><a aria-label="Go to International Centre for Settlement of Investment Disputes" href="https://icsid.worldbank.org/" target="_blank" title="International Centre for Settlement of Investment Disputes">Icsid</a></div> </div> </div></div>  </div>  </div>  </div>  </div>  <script type="application/json" data-drupal-selector="drupal-settings-json">{"path":{"baseUrl":"\/","pathPrefix":"","currentPath":"node\/177","currentPathIsAdmin":false,"isFront":true,"currentLanguage":"en"},"pluralDelimiter":"\u0003","suppressDeprecationErrors":true,"ajaxPageState":{"libraries":"eJxtUNFyAyEI_CErn-Sgcnc2KI5ok_x9SXuZdpo-iMvCwLKY8xRsd8AT-G1Imw7f8RZYMNOAX9jPY0iMNFxCgYqlvXGJjyQkVFJQwpEOR7fJpV0gj9WR_Zm6XWRnCtiQ77Mkhb-Eq4tnsd59IYezeqUY5sCmjFMGPCF9l13HgfvAfuhz3Q_jV-srctGDstNSu43r0lcPkSVdTO8r51RSse2VcsHw0K2wmSd4JZVKPknt0shM-qfxlTLLqJLTjtVeA4nb0mTynd51UoVoxrmPQleFr-ir5GV32dmbjArn720iy_4J3q6rLA","theme":"cao","theme_token":null},"ajaxTrustedUrl":{"form_action_p_pvdeGsVG5zNF_XLGPTvYSKCf43t8qZYSwcfZl2uzM":true},"ajaxLoader":{"markup":"\u003Cdiv class=\u0022ajax-throbber sk-flow\u0022\u003E\n \u003Cdiv class=\u0022sk-flow-dot\u0022\u003E\u003C\/div\u003E\n \u003Cdiv class=\u0022sk-flow-dot\u0022\u003E\u003C\/div\u003E\n \u003Cdiv class=\u0022sk-flow-dot\u0022\u003E\u003C\/div\u003E\n \u003C\/div\u003E","hideAjaxMessage":false,"alwaysFullscreen":true,"throbberPosition":"body"},"google_analytics":{"account":"G-G5H8VLZR92","trackOutbound":true,"trackMailto":true,"trackTel":true,"trackDownload":true,"trackDownloadExtensions":"7z|aac|arc|arj|asf|asx|avi|bin|csv|doc(x|m)?|dot(x|m)?|exe|flv|gif|gz|gzip|hqx|jar|jpe?g|js|mp(2|3|4|e?g)|mov(ie)?|msi|msp|pdf|phps|png|ppt(x|m)?|pot(x|m)?|pps(x|m)?|ppam|sld(x|m)?|thmx|qtm?|ra(m|r)?|sea|sit|tar|tgz|torrent|txt|wav|wma|wmv|wpd|xls(x|m|b)?|xlt(x|m)|xlam|xml|z|zip"},"simple_popup_blocks":{"settings":[{"identifier":"block-surveypopup","uid":"survey_pop_up","type":"0","css_selector":"1","layout":"4","visit_counts":"1","overlay":"1","trigger_method":"0","trigger_selector":"#custom-css-id","enable_escape":"1","delay":"0","minimize":"0","close":"1","use_time_frequency":"0","time_frequency":"3600","show_minimized_button":"0","width":"1138","cookie_expiry":"14","status":"1","trigger_width":""}]},"webform":{"dialog":{"options":{"narrow":{"title":"Narrow","width":600},"normal":{"title":"Normal","width":800},"wide":{"title":"Wide","width":1000}},"entity_type":"node","entity_id":"177"}},"data":{"extlink":{"extTarget":true,"extTargetNoOverride":true,"extNofollow":false,"extNoreferrer":false,"extFollowNoOverride":false,"extClass":"0","extLabel":"(link is external)","extImgClass":false,"extSubdomains":false,"extExclude":"","extInclude":"","extCssExclude":"","extCssExplicit":"","extAlert":false,"extAlertText":"This link will take you to an external web site. We are not responsible for their content.","mailtoClass":"0","mailtoLabel":"(link sends email)","extUseFontAwesome":false,"extIconPlacement":"append","extFaLinkClasses":"fa fa-external-link","extFaMailtoClasses":"fa fa-envelope-o","whitelistedDomains":[]}},"multilingual_google":"ar,bn,zh-CN,en,fr,hi,id,kn,km,lo,pt,ru,es,sw,ta,th","user":{"uid":0,"permissionsHash":"c9275eb4e531c80bfa6ac40abf222dcf3f379c734e69084b8cd2408da81b94b3"}}</script> <script src="/core/assets/vendor/jquery/jquery.min.js?v=3.7.1"></script> <script src="/core/assets/vendor/underscore/underscore-min.js?v=1.13.6"></script> <script src="/core/assets/vendor/once/once.min.js?v=1.0.1"></script> <script src="/core/misc/drupalSettingsLoader.js?v=10.3.2"></script> <script src="/core/misc/drupal.js?v=10.3.2"></script> <script src="/core/misc/drupal.init.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/version-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/data-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/disable-selection-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/form-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/jquery-patch-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/scroll-parent-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/unique-id-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/focusable-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/ie-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/keycode-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/plugin-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/safe-active-element-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/safe-blur-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/widget-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/labels-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/widgets/controlgroup-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/form-reset-mixin-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/widgets/mouse-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/widgets/checkboxradio-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/widgets/draggable-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/widgets/resizable-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/widgets/button-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/jquery.ui/ui/widgets/dialog-min.js?v=10.3.2"></script> <script src="/core/assets/vendor/tabbable/index.umd.min.js?v=6.2.0"></script> <script src="/core/assets/vendor/tua-body-scroll-lock/tua-bsl.umd.min.js?v=10.3.2"></script> <script src="https://static.addtoany.com/menu/page.js" async></script> <script src="/modules/contrib/addtoany/js/addtoany.js?v=10.3.2"></script> <script src="/core/misc/progress.js?v=10.3.2"></script> <script src="/core/assets/vendor/loadjs/loadjs.min.js?v=4.3.0"></script> <script src="/core/misc/debounce.js?v=10.3.2"></script> <script src="/core/misc/announce.js?v=10.3.2"></script> <script src="/core/misc/message.js?v=10.3.2"></script> <script src="/core/misc/ajax.js?v=10.3.2"></script> <script src="/themes/contrib/stable/js/ajax.js?v=10.3.2"></script> <script src="/modules/contrib/ajax_loader/js/ajax-throbber.js?v=1.x"></script> <script src="/modules/contrib/google_analytics/js/google_analytics.js?v=10.3.2"></script> <script src="/modules/custom/simple_popup_blocks/js/simple_popup_blocks.js?v=10.3.2"></script> <script src="/themes/custom/cao/js/popper.min.js?v=1.x"></script> <script src="/themes/custom/cao/js/bootstrap.min.js?v=1.x"></script> <script src="/themes/custom/cao/libraries/js-cookie/js.cookie.js?v=1.x"></script> <script src="/themes/custom/cao/js/script.js?v=1.x"></script> <script src="/themes/custom/cao/libraries/swiper/js/swiper.min.js?v=1.x"></script> <script src="/themes/custom/cao/libraries/video.js/dist/video.min.js?v=1.x"></script> <script src="/themes/custom/cao/libraries/videojs-overlay/dist/videojs-overlay.min.js?v=1.x"></script> <script src="/core/misc/displace.js?v=10.3.2"></script> <script src="/core/misc/jquery.tabbable.shim.js?v=10.3.2"></script> <script src="/core/misc/position.js?v=10.3.2"></script> <script src="/core/misc/dialog/dialog-deprecation.js?v=10.3.2"></script> <script src="/core/misc/dialog/dialog.js?v=10.3.2"></script> <script src="/core/misc/dialog/dialog.position.js?v=10.3.2"></script> <script src="/core/misc/dialog/dialog.jquery-ui.js?v=10.3.2"></script> <script src="/core/modules/ckeditor5/js/ckeditor5.dialog.fix.js?v=10.3.2"></script> <script src="/core/misc/dialog/dialog.ajax.js?v=10.3.2"></script> <script src="/modules/contrib/webform/js/webform.drupal.dialog.js?v=10.3.2"></script> <script src="/modules/contrib/webform/js/webform.dialog.js?v=10.3.2"></script> <script src="/modules/contrib/extlink/extlink.js?v=10.3.2"></script> <script src="/modules/contrib/multilingual_google_web_translator/js/translate.js?v=1.x"></script> <script src="//translate.google.com/translate_a/element.js?cb=googleTranslateElementInit"></script> <script src="/modules/contrib/spamspan/js/spamspan.js?v=10.3.2"></script> <script src="/modules/custom/cao_cases/assets/js/cao_cases_search.js?sn79mo"></script> </body> </html>