Crisis / Urgent Care Services

<!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml" class="no-js" lang="en-US"> <head> <meta charset="utf-8"/> <meta content="IE=edge" http-equiv="X-UA-Compatible"/> <meta content="initial-scale=1.0" name="viewport"/> <meta content="7MiYjX2ZghMOWvtKRWlar--c6mD2ose5EcbQFQ6szFA" name="google-site-verification"/> <title>Crisis / Urgent Care Services</title> <meta content="University of California, San Diego" name="ORGANIZATION"/> <meta content="index,follow,noarchive" name="robots"/> <meta content="CAPS" name="SITE"/> <meta content="Crisis / Urgent Care Services" name="PAGETITLE"/> <meta content="Urgent/crisis counseling is available by calling CAPS at (858) 534-3755, use option #2 for after-hours. You can also call or text 988, the National Suicide & Crisis Lifeline. 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Site</option> <option value="default_collection">All UCSD Sites</option> <option value="faculty-staff">Faculty/Staff</option> </select> <div class="input-group"> <label for="q" id="search-term-label" style="display:none;">Search Term</label> <input autofocus="autofocus" class="form-control search-term" id="q" name="search-term" placeholder="Search..." type="search"/> </div> <input class="sr-only" type="submit" value="Submit"/> </form> </div> </div> </li> </ul> </div> </div> </nav> <main class="layout-main" id="main-content"> <div class="container"> <div class="row"> <div class="container"> <div class="row"> <ol aria-label="Breadcrumb" class="breadcrumb breadcrumbs-list"> <li><a href="../index.html">HOME</a></li> <li><a href="index.html">Services</a></li> <li aria-current="page">Crisis / Urgent Care Services</li> </ol> </div> </div> </div> </div> <div class="container"> <div class="row">  <section aria-label="Main Content" class="col-xs-12 col-md-9 main-section pull-right"> <h1>Crisis and Emergency Services</h1> <div class="row"> <div class="col-md-4"> <div class="alert alert-warning"> <h2 class="header">988</h2> <h3>24/7 National Suicide & Crisis Lifeline</h3> <p>The<span> </span><a href="https://988lifeline.org/">988 Lifeline</a><span> </span>is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24/7 in the United States. Call or text 988.</p> </div> </div> <div class="col-md-4 col"> <div class="alert alert-info"> <h2 class="header">(858) 534-3755</h2> <h3>CAPS 24/7 Crisis Line</h3> <p>Call CAPS 24/7 crisis line at (858) 534-3755 to speak with a crisis counselor anytime. Select option #2 after business hours.</p> </div> </div> <div class="col-md-4 col"> <div class="alert alert-success"> <h2 class="header">(858) 534-HELP</h2> <h3>Triton CORE, Mon-Fri from 10am–10pm</h3> <p><a href="https://tritoncore.ucsd.edu/">Triton CORE</a> is a mobile response team at UC San Diego that provides compassionate intervention and support to students experiencing a behavioral health crisis.</p> </div> </div> </div> <div class="drawer-wrapper"> <div class="drawer dark-theme"> <h2> <a href="#">CAPS Crisis Services</a> </h2> <div> <p>CAPS provides crisis and urgent counseling to students as well as emergency services to the UC San Diego community.</p> <strong>Phone:</strong> (858) 534-3755, select option #2 after business hours<br/><strong>Urgent Care Hours:</strong> 8:00am–4:30pm<br/>Monday–Friday (offices closed outside of normal business hours and during University holidays)<br/><strong>Location:</strong> <a href="https://maps.ucsd.edu/map/?id=1005#!m/237204">Galbraith Hall 190 (Revelle College)</a><br/> <ul class="list"> <li>CAPS provides Urgent Care services for students who are in crisis and require same-day treatment. Urgent contacts are offered in-person, via video, and via phone, and consist of triage assessment, establishing rapport, and an intervention for acute needs.</li> <li>While most students with urgent/same-day appointments will be seen shortly after completing check-in and pre-vist forms, there may be a wait if multiple students are requesting crisis support. The urgent care counselors will prioritize students based on the severity of the presenting concerns.</li> <li class="text-error"><span style="color: #ff0000;"><strong>Concerns related to safety to self and/or others will take priority.</strong></span></li> <li>Urgent care services are located at our Central Office, Galbraith Hall 190 (next to the Revelle Plaza Fountain). For a list of our other, non-urgent care locations across campus, please go to our<span> </span><a href="../about/locations.html">Locations</a><span> </span>page for detailed information.</li> </ul> </div> <h2> <a href="#">Triton CORE</a> </h2> <div> <p><strong>UCPD Dispatch to Triton CORE:</strong> (858) 534-HELP (4357)<br/><strong>Website:</strong> <a href="https://tritoncore.ucsd.edu/">tritoncore.ucsd.edu</a><br/><strong>Hours of operation</strong>: Monday–Friday, 10am–8pm with phone consultations available from 8pm–10pm</p> <p><span style="color: #333399;">*Triton CORE can be accessed during operational hours by contacting the UCSD Police Department Dispatch and requesting the Triton CORE team.</span></p> <h3>Who Triton CORE serves</h3> <ul> <li>Current UCSD Students (undergraduate, graduate, extended studies)</li> <li>Student must be physically located on campus</li> </ul> <h3>When to Contact Triton CORE</h3> <ul> <li>During non-violent behavioral health crises</li> <li>For a student experiencing suicidal ideations/homicidal ideation with no imminent risk</li> <li>Alcohol and/or substance use impairment</li> <li>For a student experiencing disorientation, delusional thinking, or mania</li> <li>To initiate a Mental Health Wellness Check</li> </ul> <h3>What Triton CORE offers</h3> <ul> <li>Slowing down crisis to conduct a consensual conversation around current stressors and needs</li> <li>Coordination of care with on-campus and off-campus providers</li> <li>Collaborative safety planning with student</li> <li>Discussion around least restrictive access to care, if indicated</li> <li>Team can transport to hospital if needed and remain with student until seen by doctor</li> </ul> </div> <h2> <a href="#">911 and Hospitals</a> </h2> <div> For life-threatening emergencies, please call 911 or go to the nearest Emergency Room. The local emergency rooms near campus include:<br/> <ul> <li><strong>La Jolla:</strong> Jacobs Medical Center, 9300 Campus Point Drive, La Jolla, CA, 92037 (<a href="https://healthlocations.ucsd.edu/san-diego/9300-campus-point-drive/10"><strong>map and directions</strong></a>)</li> <li><strong>College Area:</strong> East Campus Medical Center, 6655 Alvarado Road, San Diego, CA 92120 (<a href="https://healthlocations.ucsd.edu/san-diego/6655-alvarado-road/college"><strong>map and directions</strong></a>)</li> <li><strong>Hillcrest:</strong> UC San Diego Medical Center, 200 W. Arbor Drive, San Diego, CA 92103 (<a href="https://healthlocations.ucsd.edu/san-diego/200-w.-arbor-drive/7000-02002"><strong>map and directions</strong></a>)</li> </ul> </div> <h2> <a href="#">Additional Resources</a> </h2> <div> <ul> <li><a href="https://988lifeline.org/">24-Hour Suicide and Crisis Lifeline</a>: Dial 988 if you or someone you care about is experiencing suicidal thoughts.</li> <li><a href="https://up2sd.org/">It’s Up to Us SD</a>: Access & Crisis Line (888) 724-7240 or Live Chat.</li> <li><a href="https://up2sd.org/"></a><a href="https://www.crisistextline.org/">Crisis Text Line</a>: Text HOME to 741741 from anywhere in the USA, anytime, 24/7 or message in What’sApp.</li> <li><a href="https://www.crisistextline.org/"></a><a href="https://www.calhopeconnect.org/">CalHOPE Connect</a>: For anonymous, non-emergency mental and emotional support. Live Chat or in CA call (833) 317-4673.</li> <li><a href="https://www.thehotline.org/">24-Hour Domestic Violence Hotline:</a> (800) 799-7233</li> <li><a href="../resources/helpcenter.html">Help-Center Resources during Difficult Times</a></li> <li><a href="international.html">Mental Health Services When Residing Internationally or Outside California</a></li> </ul> </div> <h2> <a href="#">Concerns about a Student</a> </h2> <div> If you are concerned about a student (friend, family member, etc.), please contact our Central Office at <strong>(858) 534-3755</strong>, and ask to speak with the on call Urgent Care counselor for consultation. For <strong>life-threatening emergencies</strong>, please call 911 or go to the nearest Emergency Room.<br/> <dl class="dl-horizontal"> <dd><a href="http://health.ucsd.edu/locations/Pages/hillcrest-campus.aspx"></a></dd> </dl> <h3>Privacy and Confidentiality of Student Information</h3> <ul class="list"> <li>In keeping with ethical standards of the mental health profession and the law, all services provided by the staff of Counseling and Psychological Services (CAPS) are kept confidential.</li> <li>If you are calling for consultation regarding a specific student, please note that CAPS cannot provide information related to treatment at CAPS without a signed Release of Information Form (ROI) from the student.</li> <li>The Release of Information Form can be downloaded from our<span> </span><a href="../resources/download.html">Well-Being Handouts and Resources</a>.</li> </ul> <p>For non-urgent concerns, you can submit a <a href="https://vcsa.ucsd.edu/case-management/#How-to-Support-a-Student-in-Dis">Triton Concern Form</a>.</p> </div> <h2> <a href="#">Campus Emergencies</a> </h2> <div> <p>CAPS offers assistance to students, faculty, and staff in response to any <a href="../resources/helpcenter.html">critical incident or disaster</a> that may impact the psychological well-being of the UCSD community.</p> <p>If your college, department, or residence needs immediate assistance in response to a critical incident, please contact our Central Office at <strong>(858) 534-3755</strong>. If the emergency is outside business hours, select option #2 from the voice menu. 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