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class="screen-reader-text">Search questions, courses, topics</label> <div class="happy-blocks-search__inside-wrapper"><input type="search" id="wp-block-search__input-1" name="s" value="" placeholder="Search questions, courses, topics"></div> </form> </div> </div> </div> <main class="wp-block-group wpsupport3-align-content-width main_inner_page"> <div class="wpsupport3__post-breadcrumbs category-breadcrumbs support-breadcrumb_item"> <div><a class="breadcrumb__item" href="https://wordpress.com/support">Back to Support</a> <svg class="breadcrumb__separator" width="8" height="14" viewBox="0 0 8 14" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1.26563 12.5L6.26562 6.99998L1.26562 1.5" stroke="#1d2327" stroke-width="1.5" /> </svg><a href="https://wordpress.com/support/category/domains-and-email/">Domains and Email</a> <svg class="breadcrumb__separator" width="8" height="14" viewBox="0 0 8 14" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1.26563 12.5L6.26562 6.99998L1.26562 1.5" stroke="#1d2327" stroke-width="1.5" /> </svg><a class="breadcrumb__post-title ">Verify Your Domain Contact Information</a></div> </div> <div><h1 class="page-title wp-block-post-title has-text-color has-gray-90-color has-recoleta-font-family">Verify Your Domain Contact Information</h1></div> <div class="wp-block-language-toggle"> <div class="wpsupport3-language-toggle__wrapper"> <form autocomplete="off"> <select aria-label="language-switcher" class="wpsupport3-language-toggle__select"> <option selected disabled>Other languages</option><option value='https://wordpress.com/ar/support/domains/update-contact-information/'>العربية</option><option value='https://wordpress.com/de/support/domains/kontaktdaten-aktualisieren/'>Deutsch</option><option value='https://wordpress.com/es/support/dominios/actualizar-informacion-contacto/'>Español</option><option value='https://wordpress.com/fr/support/domaines/mise-a-jour-coordonnees/'>Français</option><option value='https://wordpress.com/he/support/domains/update-contact-information/'>עִבְרִית</option><option value='https://wordpress.com/id/support/domains/perbarui-informasi-kontak/'>Bahasa Indonesia</option><option value='https://wordpress.com/it/support/domini/aggiornamento-informazioni-di-contatto/'>Italiano</option><option value='https://wordpress.com/ja/support/domains/update-contact-information/'>日本語</option><option value='https://wordpress.com/ko/support/domains/update-contact-information/'>한국어</option><option value='https://wordpress.com/nl/support/domeinen/contactgegevens-bijwerken/'>Nederlands</option><option value='https://wordpress.com/pt-br/support/dominios/atualizar-informacoes-contato/'>Português do Brasil</option><option value='https://wordpress.com/ru/support/domains/update-contact-information/'>Русский</option><option value='https://wordpress.com/sv/support/domaner/uppdatera-kontaktinformation/'>Svenska</option><option value='https://wordpress.com/tr/support/alan-adlari/alan-adi-iletisim-bilgileri-ve-gizlilik-ayarlari/'>Türkçe</option><option value='https://wordpress.com/zh-cn/support/domains/update-contact-information/'>简体中文</option><option value='https://wordpress.com/zh-tw/support/domains/update-contact-information/'>繁體中文</option> </select> </form> </div> <div class="wpsupport3-language-toggle__modal"> <div class="wpsupport3-language-toggle__modal-content"> </div> </div> </div> <div class="entry-content wp-block-post-content is-layout-flow wp-block-post-content-is-layout-flow"> <p>All domains must have valid contact details. This guide will show you how to verify your domain via email for ICANN, update your domain’s contact details, and keep your details private.</p> <div class="a8c-table-of-contents"> <button> <svg class="mobile" width="15" height="10" viewBox="0 0 20 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M1.38672 1.15562L11.0303 10.7078L20.3867 0.707764" stroke="#646970" stroke-width="2"/> </svg></button> <p>In this guide</p><div class="wp-block-a8c-support-table-of-contents"><ol class=toc-parent-list><li><a href="https://wordpress.com/support/domains/update-contact-information/#about-domain-contact-information">About Domain Contact Information</a></li><li><a href="https://wordpress.com/support/domains/update-contact-information/#verify-your-domain">Verify Your Domain</a></li><li><a href="https://wordpress.com/support/domains/update-contact-information/#change-your-domain-contact-information">Change Your Domain Contact Information</a><ol class=toc-child-list><li><a href="https://wordpress.com/support/domains/update-contact-information/#email-or-name-changes">Email or Name Changes</a></li><li><a href="https://wordpress.com/support/domains/update-contact-information/#designated-agent">Designated Agent</a></li><li><a href="https://wordpress.com/support/domains/update-contact-information/#60-day-transfer-lock">60-Day Transfer Lock</a></li></ol></li><li><a href="https://wordpress.com/support/domains/update-contact-information/#privacy-protection">Privacy Protection</a></li></ol></div> </div> <div class="wpsupport3__post-anchor-link " data-level="2"> <h2 class="wp-block-heading" id="about-domain-contact-information">About Domain Contact Information</h2> <a href="https://wordpress.com/support/domains/update-contact-information/#about-domain-contact-information"><svg width="20" height="20" viewBox="0 0 28 17" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M19.6997 0.400024H17.1664V2.77502H19.6997C22.8664 2.77502 25.5581 5.46669 25.5581 8.63336C25.5581 11.8 22.8664 14.4917 19.6997 14.4917H17.1664V16.8667H19.6997C24.1331 16.8667 27.9331 13.225 27.9331 8.63336C27.9331 4.04169 24.2914 0.400024 19.6997 0.400024ZM2.44141 8.63336C2.44141 5.46669 5.13307 2.77502 8.29974 2.77502H10.8331V0.400024H8.29974C3.70807 0.400024 0.0664062 4.04169 0.0664062 8.63336C0.0664062 13.225 3.70807 16.8667 8.29974 16.8667H10.8331V14.4917H8.29974C5.13307 14.4917 2.44141 11.8 2.44141 8.63336ZM9.72474 10.0584H18.1164V7.68336H9.72474V10.0584Z" fill="#0675C4"/> </svg></a></div> <p><a href="https://www.icann.org/" target="_blank" rel="noreferrer noopener">ICANN</a> is the organization responsible for domain ownership. As per ICANN policy, all domain owners are required to provide current and valid contact information. In most cases, the contact information you provide as part of the registration process will be used as your administrative, technical, and billing contacts for the domain.</p> <p>You can choose to use the same email as your <a href="https://wordpress.com/support/account-settings/">WordPress.com account</a> or a different email. However, we do not recommend using an email associated with the domain itself (for example, <code>admin@yourgroovydomain.com</code> as the contact email for <code>yourgroovydomain.com</code>). If the domain stops working, so will the email address and we will not be able to contact you via email to inform you.</p> <p>The information provided in the registrant contact information is the Registered Name Holder and is considered the owner of the domain. Therefore, we use registrant contact information to settle domain ownership disputes if they arise. Be sure to <a href="https://wordpress.com/support/domains/update-contact-information/#update-your-domain-contact-information">update the contact information</a> if there are any changes to the ownership of the domain.</p> <div class="wpsupport3__post-anchor-link " data-level="2"> <h2 class="wp-block-heading" id="verify-your-domain">Verify Your Domain</h2> <a href="https://wordpress.com/support/domains/update-contact-information/#verify-your-domain"><svg width="20" height="20" viewBox="0 0 28 17" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M19.6997 0.400024H17.1664V2.77502H19.6997C22.8664 2.77502 25.5581 5.46669 25.5581 8.63336C25.5581 11.8 22.8664 14.4917 19.6997 14.4917H17.1664V16.8667H19.6997C24.1331 16.8667 27.9331 13.225 27.9331 8.63336C27.9331 4.04169 24.2914 0.400024 19.6997 0.400024ZM2.44141 8.63336C2.44141 5.46669 5.13307 2.77502 8.29974 2.77502H10.8331V0.400024H8.29974C3.70807 0.400024 0.0664062 4.04169 0.0664062 8.63336C0.0664062 13.225 3.70807 16.8667 8.29974 16.8667H10.8331V14.4917H8.29974C5.13307 14.4917 2.44141 11.8 2.44141 8.63336ZM9.72474 10.0584H18.1164V7.68336H9.72474V10.0584Z" fill="#0675C4"/> </svg></a></div> <p>To verify your domain via email for ICANN, take the following steps:</p> <ol class="wp-block-list"> <li>Visit your site’s dashboard.</li> <li>Navigate to <em>Upgrades → Domains</em> (or <em>Hosting →</em> <em>Domains</em> if using WP-Admin).</li> <li>Select your domain.</li> <li>Click the “<strong>Contact information</strong>” section of your domain’s settings.</li> <li>View the email address you provided with your domain, which may be different to the email you normally use:</li> </ol> <figure class="wp-block-image aligncenter size-large is-resized"><img data-attachment-id="356080" data-permalink="https://wordpress.com/support/domains/update-contact-information/domain-contact-email/" data-orig-file="https://en-support.files.wordpress.com/2024/04/domain-contact-email.png" data-orig-size="670,548" data-comments-opened="0" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}" data-image-title="domain-contact-email" data-image-description="" data-image-caption="" data-medium-file="https://en-support.files.wordpress.com/2024/04/domain-contact-email.png?w=300" data-large-file="https://en-support.files.wordpress.com/2024/04/domain-contact-email.png?w=670" loading="lazy" width="670" height="548" src="https://en-support.files.wordpress.com/2024/04/domain-contact-email.png?w=670" alt="An arrow points to the domain's contact email." class="wp-image-356080" style="width:500px" srcset="https://en-support.files.wordpress.com/2024/04/domain-contact-email.png 670w, https://en-support.files.wordpress.com/2024/04/domain-contact-email.png?w=150 150w, https://en-support.files.wordpress.com/2024/04/domain-contact-email.png?w=300 300w" sizes="(max-width: 670px) 100vw, 670px" /></figure> <ol start="4" class="wp-block-list"> <li>Visit the inbox for that email address and check for an email sent at the time you registered the domain.</li> <li>Click the link in the email to verify the email for your domain.</li> </ol> <p>Failure to verify the domain within 14 days will suspend the domain until you verify the domain, <a href="https://wordpress.com/support/domains/cancel-refund-a-domain/">cancel</a> it, or allow it to <a href="https://wordpress.com/support/domains/domain-expiration/">expire</a>.</p> <p>You may also find the following error message in your dashboard:</p> <p><code>You must respond to the ICANN email to verify your domain email address or your domain will stop working. Please check your inbox and respond to the email.</code></p> <p>If you have not received the ICANN verification email, try the following:</p> <ul class="wp-block-list"> <li>Make sure you are checking the correct email address (which may be different from your WordPress.com account email).</li> <li>Double-check there isn’t a typo in the email address.</li> <li>Search your inbox and junk/spam folder for the domain name and/or the word “verification”.</li> <li>Wait up to 30 minutes for the domain verification email to arrive.</li> </ul> <div class="wpsupport3__post-anchor-link " data-level="2"> <h2 class="wp-block-heading" id="change-your-domain-contact-information">Change Your Domain Contact Information</h2> <a href="https://wordpress.com/support/domains/update-contact-information/#change-your-domain-contact-information"><svg width="20" height="20" viewBox="0 0 28 17" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M19.6997 0.400024H17.1664V2.77502H19.6997C22.8664 2.77502 25.5581 5.46669 25.5581 8.63336C25.5581 11.8 22.8664 14.4917 19.6997 14.4917H17.1664V16.8667H19.6997C24.1331 16.8667 27.9331 13.225 27.9331 8.63336C27.9331 4.04169 24.2914 0.400024 19.6997 0.400024ZM2.44141 8.63336C2.44141 5.46669 5.13307 2.77502 8.29974 2.77502H10.8331V0.400024H8.29974C3.70807 0.400024 0.0664062 4.04169 0.0664062 8.63336C0.0664062 13.225 3.70807 16.8667 8.29974 16.8667H10.8331V14.4917H8.29974C5.13307 14.4917 2.44141 11.8 2.44141 8.63336ZM9.72474 10.0584H18.1164V7.68336H9.72474V10.0584Z" fill="#0675C4"/> </svg></a></div> <p>You can update the contact details for your domain by taking the following steps:</p> <ol class="wp-block-list"> <li>Visit your site’s dashboard.</li> <li>Navigate to <em>Upgrades → Domains</em> (or <em>Hosting →</em> <em>Domains</em> if using WP-Admin).</li> <li>Click on your domain. You will then find a summary of your domain details like this:</li> </ol> <figure class="wp-block-image aligncenter size-large is-resized"><img data-attachment-id="326497" data-permalink="https://wordpress.com/support/image-3-22/" data-orig-file="https://en-support.files.wordpress.com/2024/01/image-3-edited.png" data-orig-size="1398,1398" data-comments-opened="0" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}" data-image-title="image-3" data-image-description="" data-image-caption="" data-medium-file="https://en-support.files.wordpress.com/2024/01/image-3-edited.png?w=300" data-large-file="https://en-support.files.wordpress.com/2024/01/image-3-edited.png?w=1024" loading="lazy" width="1398" height="1398" src="https://en-support.files.wordpress.com/2024/01/image-3-edited.png" alt="" class="wp-image-326497" style="width:650px" srcset="https://en-support.files.wordpress.com/2024/01/image-3-edited.png 1398w, https://en-support.files.wordpress.com/2024/01/image-3-edited.png?w=150&h=150 150w, https://en-support.files.wordpress.com/2024/01/image-3-edited.png?w=300&h=300 300w, https://en-support.files.wordpress.com/2024/01/image-3-edited.png?w=768&h=768 768w, https://en-support.files.wordpress.com/2024/01/image-3-edited.png?w=1024&h=1024 1024w" sizes="(max-width: 1398px) 100vw, 1398px" /></figure> <ol start="4" class="wp-block-list"> <li>Click on the “<strong>Contact information</strong>” section.</li> <li>Click on the “<strong>Edit</strong>” button:</li> </ol> <figure class="wp-block-image aligncenter size-large is-resized"><img data-attachment-id="198448" data-permalink="https://wordpress.com/support/domains/update-contact-information/domain-privacy/" data-orig-file="https://en-support.files.wordpress.com/2022/05/domain-privacy.png" data-orig-size="888,544" data-comments-opened="0" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}" data-image-title="domain-privacy" data-image-description="" data-image-caption="" data-medium-file="https://en-support.files.wordpress.com/2022/05/domain-privacy.png?w=300" data-large-file="https://en-support.files.wordpress.com/2022/05/domain-privacy.png?w=888" loading="lazy" width="888" height="544" src="https://en-support.files.wordpress.com/2022/05/domain-privacy.png?w=888" alt="The contact Information component of the domain settings screen." class="wp-image-198448" style="width:650px" srcset="https://en-support.files.wordpress.com/2022/05/domain-privacy.png 888w, https://en-support.files.wordpress.com/2022/05/domain-privacy.png?w=150 150w, https://en-support.files.wordpress.com/2022/05/domain-privacy.png?w=300 300w, https://en-support.files.wordpress.com/2022/05/domain-privacy.png?w=768 768w" sizes="(max-width: 888px) 100vw, 888px" /></figure> <ol start="6" class="wp-block-list"> <li>Type in your current details and click the “<strong>Save contact info</strong>” button to commit the change:</li> </ol> <figure class="wp-block-image aligncenter size-large is-resized"><img src="https://en-support.files.wordpress.com/2022/01/domain-contact-info.png" alt="The Edit contact information screen allows you to input your name, organization, email, phone number, and physical address, as well as to opt out of the 60-day transfer lock." style="width:650px" /></figure> <div class="wpsupport3__post-anchor-link " data-level="3"> <h3 class="wp-block-heading" id="email-or-name-changes">Email or Name Changes</h3> <a href="https://wordpress.com/support/domains/update-contact-information/#email-or-name-changes"><svg width="20" height="20" viewBox="0 0 28 17" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M19.6997 0.400024H17.1664V2.77502H19.6997C22.8664 2.77502 25.5581 5.46669 25.5581 8.63336C25.5581 11.8 22.8664 14.4917 19.6997 14.4917H17.1664V16.8667H19.6997C24.1331 16.8667 27.9331 13.225 27.9331 8.63336C27.9331 4.04169 24.2914 0.400024 19.6997 0.400024ZM2.44141 8.63336C2.44141 5.46669 5.13307 2.77502 8.29974 2.77502H10.8331V0.400024H8.29974C3.70807 0.400024 0.0664062 4.04169 0.0664062 8.63336C0.0664062 13.225 3.70807 16.8667 8.29974 16.8667H10.8331V14.4917H8.29974C5.13307 14.4917 2.44141 11.8 2.44141 8.63336ZM9.72474 10.0584H18.1164V7.68336H9.72474V10.0584Z" fill="#0675C4"/> </svg></a></div> <p>Under ICANN policy, any change in the following details counts as a change in domain ownership:</p> <ul class="wp-block-list"> <li>First name</li> <li>Last name</li> <li>Organization name</li> <li>Email address</li> </ul> <p>That means these changes must be confirmed via email before taking effect. Depending on when you registered your domain and the type of domain you registered, this process will happen in one of two ways:</p> <ul class="wp-block-list"> <li><strong>Option 1: </strong>In most cases, we are able to verify the change on your behalf. When you update your contact information, you’ll see a notice at the bottom that you authorize us to act as your <a href="https://wordpress.com/support/domains/update-contact-information/#designated-agent">Designated Agent</a> and a checkbox to opt out of a <a href="https://wordpress.com/support/domains/update-contact-information/#60-day-transfer-lock">60-day transfer lock</a> (if you do not see these options, please follow the steps below for Option 2.) Afterward, you will receive an email confirming the change. If you receive a separate email <span class="s1">from <code>domains-help@wordpress.com</code>.</span> asking you to verify your domain again, please do so.</li> <li><strong>Option 2:</strong> For older domains registered on WordPress.com, you must confirm the change to the domain’s contact information via an email sent to <em>both</em> the old and the new email addresses. These emails will be sent from <span class="s1"><code>sales@secureserver.net</code></span> and will contain a link that must be clicked to confirm the change. The option to opt out of the <a href="https://wordpress.com/support/domains/update-contact-information/#60-day-transfer-lock">60-day transfer lock</a> will be on the confirmation for the old address only — this opt-out link is not sent to the new email address. If you no longer have access to the old email address, or you try to change it and the confirmation emails don’t arrive, please <a href="https://wordpress.com/support/help-support-options/">contact us</a> so we can help.</li> </ul> <p>An email with a link is sent to verify your contact information. ICANN <strong>suspends</strong> the domain name if you do not click the email link within 14 days. Make sure you check the email (including spam folders) you set up as your <a href="https://wordpress.com/support/domains/update-contact-information/#update-your-domain-contact-information">domain contact information email address.</a></p> <p>Once the contact information is verified, a suspended domain name will come back online within 30 minutes. </p> <div class="wpsupport3__post-anchor-link " data-level="3"> <h3 class="wp-block-heading" id="designated-agent">Designated Agent </h3> <a href="https://wordpress.com/support/domains/update-contact-information/#designated-agent"><svg width="20" height="20" viewBox="0 0 28 17" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M19.6997 0.400024H17.1664V2.77502H19.6997C22.8664 2.77502 25.5581 5.46669 25.5581 8.63336C25.5581 11.8 22.8664 14.4917 19.6997 14.4917H17.1664V16.8667H19.6997C24.1331 16.8667 27.9331 13.225 27.9331 8.63336C27.9331 4.04169 24.2914 0.400024 19.6997 0.400024ZM2.44141 8.63336C2.44141 5.46669 5.13307 2.77502 8.29974 2.77502H10.8331V0.400024H8.29974C3.70807 0.400024 0.0664062 4.04169 0.0664062 8.63336C0.0664062 13.225 3.70807 16.8667 8.29974 16.8667H10.8331V14.4917H8.29974C5.13307 14.4917 2.44141 11.8 2.44141 8.63336ZM9.72474 10.0584H18.1164V7.68336H9.72474V10.0584Z" fill="#0675C4"/> </svg></a></div> <p>Under <a href="https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en">ICANN’s Inter-Registrant Transfer (Change of Registrant) Policy</a>, most updates to your first name, last name, organization, or email address will be considered a change of registrant and kick off the change of registrant process, even if you’re not actually transferring the domain to someone else. By authorizing your respective registrar (either Automattic or Tucows Domains Inc.) as your <strong>Designated Agent</strong>, you can change your domain contact information or transfer ownership of your domain immediately without dealing with a slew of notification and confirmation emails.</p> <p>If your domain is eligible for this Designated Agent status, the following notice will appear before the “<strong>Save contact info</strong>” button when changing your contact details:</p> <figure class="wp-block-image aligncenter size-large is-resized"><img data-attachment-id="326557" data-permalink="https://wordpress.com/support/domains/update-contact-information/designated-agent-notice/" data-orig-file="https://en-support.files.wordpress.com/2024/01/designated-agent-notice.png" data-orig-size="1204,324" data-comments-opened="0" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}" data-image-title="designated-agent-notice" data-image-description="" data-image-caption="" data-medium-file="https://en-support.files.wordpress.com/2024/01/designated-agent-notice.png?w=300" data-large-file="https://en-support.files.wordpress.com/2024/01/designated-agent-notice.png?w=1024" loading="lazy" width="1024" height="275" src="https://en-support.files.wordpress.com/2024/01/designated-agent-notice.png?w=1024" alt="The text says: "By clicking Save contact info, you agree to the applicable Domain Registration Agreement and confirm that the Transferee has agreed in writing to be bound by the same agreement. You authorize the respective registrar to act as your Designated Agent."" class="wp-image-326557" style="width:650px" srcset="https://en-support.files.wordpress.com/2024/01/designated-agent-notice.png?w=1022 1022w, https://en-support.files.wordpress.com/2024/01/designated-agent-notice.png?w=150 150w, https://en-support.files.wordpress.com/2024/01/designated-agent-notice.png?w=300 300w, https://en-support.files.wordpress.com/2024/01/designated-agent-notice.png?w=768 768w, https://en-support.files.wordpress.com/2024/01/designated-agent-notice.png 1204w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure> <p>Rest assured, we won’t use this Designated Agent status to take any other action on your domain. This authorization is only to streamline the process of updating your information. If you’re not comfortable with authorizing your registrar to act as your Designated Agent, please <a href="https://wordpress.com/support/domains/transfer-domain-registration/">transfer your domain to another registrar</a>.</p> <div class="wpsupport3__post-anchor-link " data-level="3"> <h3 class="wp-block-heading" id="60-day-transfer-lock">60-Day Transfer Lock</h3> <a href="https://wordpress.com/support/domains/update-contact-information/#60-day-transfer-lock"><svg width="20" height="20" viewBox="0 0 28 17" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M19.6997 0.400024H17.1664V2.77502H19.6997C22.8664 2.77502 25.5581 5.46669 25.5581 8.63336C25.5581 11.8 22.8664 14.4917 19.6997 14.4917H17.1664V16.8667H19.6997C24.1331 16.8667 27.9331 13.225 27.9331 8.63336C27.9331 4.04169 24.2914 0.400024 19.6997 0.400024ZM2.44141 8.63336C2.44141 5.46669 5.13307 2.77502 8.29974 2.77502H10.8331V0.400024H8.29974C3.70807 0.400024 0.0664062 4.04169 0.0664062 8.63336C0.0664062 13.225 3.70807 16.8667 8.29974 16.8667H10.8331V14.4917H8.29974C5.13307 14.4917 2.44141 11.8 2.44141 8.63336ZM9.72474 10.0584H18.1164V7.68336H9.72474V10.0584Z" fill="#0675C4"/> </svg></a></div> <p>Changing the first name, last name, email address, or organization name will also apply a 60-day transfer lock to the domain. During this time, you cannot transfer your domain to another registrar, but the domain will continue to work as usual.</p> <p>Unless you plan on transferring your domain during the next 60 days, you do not need to opt out of the 60-day transfer lock.</p> <p>For most domains, you can avoid the transfer lock by ticking the box that says “<strong>Opt-out of the 60-day transfer lock</strong>” while <a href="https://wordpress.com/support/domains/update-contact-information/#update-your-domain-contact-information">updating your domain contact information.</a> Older domains can opt out of the transfer lock via a confirmation email as explained in Option 2 in the previous section.</p> <figure class="wp-block-image size-large"><img src="https://en-support.files.wordpress.com/2022/05/transfer-lock-checked.png" alt="The opt out of 60-day transfer lock checkbox and the box is checked." /></figure> <div id="privacy"> </div> <div class="wpsupport3__post-anchor-link " data-level="2"> <h2 class="wp-block-heading" id="privacy-protection">Privacy Protection</h2> <a href="https://wordpress.com/support/domains/update-contact-information/#privacy-protection"><svg width="20" height="20" viewBox="0 0 28 17" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M19.6997 0.400024H17.1664V2.77502H19.6997C22.8664 2.77502 25.5581 5.46669 25.5581 8.63336C25.5581 11.8 22.8664 14.4917 19.6997 14.4917H17.1664V16.8667H19.6997C24.1331 16.8667 27.9331 13.225 27.9331 8.63336C27.9331 4.04169 24.2914 0.400024 19.6997 0.400024ZM2.44141 8.63336C2.44141 5.46669 5.13307 2.77502 8.29974 2.77502H10.8331V0.400024H8.29974C3.70807 0.400024 0.0664062 4.04169 0.0664062 8.63336C0.0664062 13.225 3.70807 16.8667 8.29974 16.8667H10.8331V14.4917H8.29974C5.13307 14.4917 2.44141 11.8 2.44141 8.63336ZM9.72474 10.0584H18.1164V7.68336H9.72474V10.0584Z" fill="#0675C4"/> </svg></a></div> <p>Private domain registration is enabled by default on WordPress.com. While some domain registrars charge extra to keep your contact information private, we include it as standard on WordPress.com.</p> <p>Learn more about <a href="https://wordpress.com/support/private-domain-registration/">privacy protection for your domain</a>.</p> </div> </main> <div class="alignfull wp-block-wpsupport3-feedback-survey"> <div class="wpsupport3__support-feedback-survey-content"> <div class="container vote"> <p>Was this guide helpful for you?</p> <div class="wp-block-buttons"> <div class="wp-block-button is-style-secondary"> <a class="wp-block-button__link wp-element-button feedback-button" data-seed-question-name="q_1_choice[]" data-seed-question-value="1" data-text-value="Yay! 🎉">Yay</a> </div> <div class="wp-block-button is-style-secondary"> <a class="wp-block-button__link wp-element-button feedback-button" data-seed-question-name="q_1_choice[]" data-seed-question-value="2" data-text-value="Nay! 😑">Nay</a> </div> </div> </div> <div class="container get-help"> <p>Not 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Selectors can be css classes, IDs, * element types, etc. (e.g. '.my-class', '#my-id', 'div', etc.) */ const getClosestMatchingAncestor = ( event, selectors ) => { let { target: element } = event; let foundElement; for ( const selector of selectors ) { foundElement = element.closest( selector ); if ( foundElement ) { break; } } return foundElement; } /** * Main function to setup analytics. */ const setupAnalytics = () => { /** * Returns the current page path. */ function getCurrentPagePath( pathname = '' ) { return ( pathname || window.location.pathname ).replace( /^\/|\/$/g, '' ); } /** * Returns the current page name. */ function getCurrentPageName( pathname = '' ) { return getCurrentPagePath( pathname ).replace( getLocaleInPagePathRegExp(), '' ); } /** * Returns the current page locale. */ function getCurrentPageLocale() { const currentPagePath = getLocaleInPagePathRegExp().exec( getCurrentPagePath() ); return getCurrentPagePath !== null && getCurrentPagePath.length === 2 ? getCurrentPagePath[1] : ''; } /** * Helper function to extract locale from page path. */ function getLocaleInPagePathRegExp() { return /^(af|als|am|an|ar|arc|as|ast|av|ay|az|ba|bel|bg|bm|bn|bo|br|bs|ca|ce|ckb|cs|csb|cv|cy|da|de|dv|dz|el|el\-po|en|en\-gb|eo|es|es\-mx|et|eu|fa|fi|fo|fr|fr\-be|fr\-ca|fr\-ch|fur|fy|ga|gd|gl|gn|gu|he|hi|hr|hu|hy|ia|id|ii|ilo|is|it|ja|ka|kal|kir|km|kn|ko|kk|ks|kv|la|li|lo|lv|lt|mk|ml|mwl|mn|mr|ms|mya|nah|nap|ne|nds|nl|nn|nb|non|nv|oci|or|os|pa|pl|ps|pt|pt\-br|qu|ro|ru|rup|sc|si|sk|skr|sl|snd|so|sq|sr|su|sv|ta|te|th|tl|tir|tr|tt|ty|udm|ug|uk|ur|uz|vec|vi|wa|xal|yi|yo|za|zh\-cn|zh\-hk|zh\-tw)(?:\/|$)/; } /** * Returns the config for WPcom analytics. Sets various event props * used in tracking, e.g. locale, page path, etc. Mainly used for Tracks * event props. */ function getWPCOMAnalyticsDefaultConfig() { const currentGenericPageName = null; const cannonicalPath = "\/support\/domains\/update-contact-information\/"; return { // Current page props. currentPagePath: getCurrentPagePath(), currentPageName: getCurrentPageName(), currentGenericPageName: currentGenericPageName ?? getCurrentPageName( cannonicalPath ), currentPageLocale: getCurrentPageLocale(), // Page variation props. pageVariation: '', pagePersonalVariation: '', // Current user props. currentUserIdHash: "", currentUserIdHashShort: "", currentUserEmailHash: "", // Other misc. props. isHomepage: false, affiliateJSVersion: "1716355472", } } // When a8c-analytics:loaded is fired, start main event handling. document.addEventListener( 'a8c-analytics:loaded', () => { const cb = window.a8cAnalytics.cb; const kit = window.a8cAnalytics.kit; const config = getWPCOMAnalyticsDefaultConfig(); const configOptions = window.a8cAnalyticsConfig.fireAnalyticsOptions; // Extend config with any custom props. Object.assign( window.a8cAnalyticsConfig, config ); // Backcompat. for `lpName` and `lpVariation` config properties. config.currentPageName = ! configOptions.currentPageName && 'logged-out-homepage' === configOptions.lpName ? configOptions.lpName : config.currentPageName; config.currentPageName = ! configOptions.currentPageName && 'logged-out-app-promo' === configOptions.lpName ? configOptions.lpName : config.currentPageName; // Backcompat. for `lpPersonalVariation` config property. config.pageVariation = ! configOptions.pageVariation && configOptions.lpVariation ? configOptions.lpVariation : config.pageVariation; config.pagePersonalVariation = ! configOptions.pagePersonalVariation && configOptions.lpPersonalVariation ? configOptions.lpPersonalVariation : config.pagePersonalVariation; /** * Applies linkers, e.g. for "forwarding" certain URL parameters between WordPress.com * and other properties (e.g. Jetpack.com). Used for affiliate tracking, coupons, etc. */ const applyLinkers = () => { kit.linkQueryVars( [ { includeRegExps: [ /^(?:[^\/]+\.)?(?:wordpress|jetpack|woocommerce|crowdsignal|wpjobmanager)\.com(?:\/|$)/i, ], linkQueryVars: [ 'aff', 'affiliate', 'cid', // Aff campaign ID. 'sid', // Aff sub ID. 'irclickid' // Impact Affiliate Click ID ], }, { includeRegExps: [ /^(?:[^\/]+\.)?(?:wordpress|jetpack)\.com(?:\/|$)/i, ], linkQueryVars: [ 'coupon', ], }, ] ); } /** * Handles currencies. Gets the currency value from cookies, and sets the currency * if the cookie is not present. Can also be overridden by setting the `currency` URL * paramter. */ const fireCurrencyHandlers = () => { let currency = kit.getQueryVar( 'currency' ) || ''; if ( ! currency && 'amex-business-in' === config.currentPageName ) { currency = 'USD'; // Special case for this LP. } if ( currency ) { kit.docCookies.setItem( 'landingpage_currency', currency, 31536000, '/', '.rootDomain' ); } }; /** * Fires the `wpcom_page_view` Tracks event. */ const fireTracks = () => { const props = Object.assign( {}, kit.getQueryVars( '', kit.QUERY_PARAMS ), { // Page props. path: config.currentPagePath, name: config.currentPageName, locale: config.currentPageLocale, variation: config.pageVariation, personal_variation: config.pagePersonalVariation, // Back compat. LP props. lp_name: config.currentGenericPageName, lp_variation: config.pageVariation, lp_personal_variation: config.pagePersonalVariation, } ); window._tkq.push( [ 'recordEvent', 'wpcom_page_view', props ] ); }; function fireRedditAdvertisingPixel() { !function(w,d){if(!w.rdt){var p=w.rdt=function(){p.sendEvent?p.sendEvent.apply(p,arguments):p.callQueue.push(arguments)};p.callQueue=[];var t=d.createElement("script");t.src="https://www.redditstatic.com/ads/pixel.js",t.async=!0;var s=d.getElementsByTagName("script")[0];s.parentNode.insertBefore(t,s)}}(window,document); rdt('init','a2_ehx23cq176s3'); rdt('track', 'PageVisit'); } /** * Handles the referral tracking. */ const fireAffiliateReferrals = () => { kit.attachScriptElement( 'https://s1.wp.com/wp-content/themes/h4/landing/marketing/js/affiliate-referrals.js?v=' + config.affiliateJSVersion ); }; /** * Loads the Google Ads gtag. */ const loadGoogleAdsGtag = () => { kit.loadGtag( 'AW-946162814' ); } /** * Loads and fires the Google Analytics 4. */ const fireGoogleAnalyticsFour = () => { const gtagOptions = { 'anonymize_ip': true, 'use_amp_client_id': true }; kit.loadGtag( 'G-1H4VG5F5JF', gtagOptions ); } const fireParsely = ( trackingId ) => { kit.loadParselyTracker( trackingId ); } const fireHotJar = () => { if ( ! kit.pertainsToSTS() ) { kit.fireHotjar( 227769 ); } } /** * Loads and fires the Facebook Pixel. */ const fireFacebook = () => { kit.loadFacebook(); fbq( 'init', '823166884443641' ); fbq( 'track', 'PageView' ); } /** * Loads and fires Microsoft Clarity */ const fireMicrosoftClarity = () => { if ( window.clarity ) { return; } // Needs to be set prior to loading the external script. window.clarity = window.clarity || function () { ( window.clarity.q = window.clarity.q || [] ).push( arguments ); }; const clarityScript = kit.attachScriptElement( 'https://www.clarity.ms/tag/j0cc1i1dba' ); document.body.appendChild( clarityScript ); }; const fireImpactAffiliate = () => { kit.loadImpactAffiliate( config.currentUserIdHash, config.currentUserEmailHash ); } /** * Handles scroll percentage tracking. */ const trackScrollPercentage = () => { const scrollPosition = window.pageYOffset; const pageHeight = document.body.scrollHeight - window.innerHeight; const scrollProgress = ( scrollPosition / pageHeight ) * 100; // Check if the user has scrolled to 25%, 50%, 75%, or 100% of the page if ( scrollProgress >= 25 && scrollProgress < 50 ) { dispatchScrollCustomEvent( 25 ) } else if ( scrollProgress >= 50 && scrollProgress < 75 ) { dispatchScrollCustomEvent( 50 ) } else if ( scrollProgress >= 75 && scrollProgress < 100 ) { dispatchScrollCustomEvent( 75 ) } else if ( scrollProgress >= 100 ) { dispatchScrollCustomEvent( 100 ) } } /** * Dispatches a custom event with the scroll percentage. */ const dispatchScrollCustomEvent = ( scrollPercentage ) => { const event = new CustomEvent( `PageScrollPercentage${scrollPercentage}`, { detail: scrollPercentage } ); window.dispatchEvent(event); } /** * Handles the scroll tracking callback. E.g. firing Tracks and GA events. */ const scrollTrackingCallback = ( event ) => { const { detail: scrollPercentage } = event; const trackingProps = {}; // Event props. trackingProps.percent = event.detail ?? 0; trackingProps.path = config.currentPagePath || ''; trackingProps.name = config.currentPageName || ''; trackingProps.locale = config.currentPageLocale || ''; trackingProps.variation = config.pageVariation || ''; trackingProps.personal_variation = config.pagePersonalVariation || ''; trackingProps.lp_name = config.currentGenericPageName || ''; trackingProps.lp_variation = config.pageVariation || ''; trackingProps.lp_personal_variation = config.pagePersonalVariation || ''; tracksAnalyticsScrollEvent( trackingProps ); } /** * Dispatches a Tracks event for page scroll. */ const tracksAnalyticsScrollEvent = ( trackingProps ) => { window._tkq.push( [ 'recordEvent', 'wpcom_page_scroll', trackingProps ] ); } // Call the trackScrollProgress function every time the user scrolls window.addEventListener( 'scroll', trackScrollPercentage ); // Listen to events for specific scroll percentages, each event is only acted upon once. window.addEventListener( 'PageScrollPercentage25', scrollTrackingCallback, { once: true } ) window.addEventListener( 'PageScrollPercentage50', scrollTrackingCallback, { once: true } ) window.addEventListener( 'PageScrollPercentage75', scrollTrackingCallback, { once: true } ) window.addEventListener( 'PageScrollPercentage100', scrollTrackingCallback, { once: true } ) /** * Handles click tracking for certain elements in Tracks and GA. */ const setupTracksGAClickTracking = () => { document.querySelector( 'body' ).addEventListener( 'click', ( event ) => { // We only care about clicks on certain elements. if ( event.target.matches( 'a, button, .click-tracking-enable' ) ) { const { target: clickEventTarget } = event; // Initialize eventProps object with some defaults. const eventProps = {}; eventProps.path = config.currentPagePath || ''; eventProps.name = config.currentPageName || ''; eventProps.lp_name = config.currentGenericPageName || ''; eventProps.locale = config.currentPageLocale || ''; eventProps.variation = config.pageVariation || ''; eventProps.personal_variation = config.pagePersonalVariation || ''; // Identify farthest and closest parent element. const selectors = [ '.wpcom-masterbar.wpcom-header', '.lpc', '.lp-block', '.lp-module', 'section', 'post', 'article' ]; const section = getLastMatchingAncestor( event, selectors ); const container = getClosestMatchingAncestor( event, selectors ); // Get class name and ID for container and add to props. eventProps.container_id = container ? container.getAttribute( 'id' ) : ''; eventProps.container_class = container ? container.getAttribute( 'class' ) : ''; eventProps.container = eventProps.container_id || eventProps.container_class; // What type of element have we clicked? eventProps.is_cta = clickEventTarget.matches( 'is-cta' ) ?? false; eventProps.is_in_header_nav = clickEventTarget.classList.contains('x-nav-link') || clickEventTarget.classList.contains('x-dropdown-link') || clickEventTarget.classList.contains('x-menu-link') || section === 'lpc-header-nav' || section === 'wpcom-masterbar.wpcom-header'; const isClickedElementButton = clickEventTarget.classList.contains('lpc-button') || clickEventTarget.classList.contains('button') || clickEventTarget.classList.contains('wp-block-button__link'); const isParentElementButton = clickEventTarget.parentElement && (clickEventTarget.parentElement.classList.contains('lpc-button') || clickEventTarget.parentElement.classList.contains('button') || clickEventTarget.parentElement.classList.contains('wp-block-button__link')); eventProps.is_button = isClickedElementButton || isParentElementButton; // Link data. eventProps.href = clickEventTarget.getAttribute( 'href' ) || ''; eventProps.target = clickEventTarget.getAttribute( 'target' ) || ''; eventProps.text = clickEventTarget.innerText || ''; eventProps.use_beacon = true; // Emit tracking event in Tracks and GA. window._tkq.push( [ 'recordEvent', 'wpcom_link_click', eventProps ] ); // TODO: Implement a click delay on navigation links and CTA buttons to improve data integrity. // if ( props.is_in_header_nav || props.is_cta || props.is_button ) { // if ( props.href && 0 !== props.href.indexOf( '#' ) && -1 !== [ '', '_top', '_self' ].indexOf( props.target ) ) { // event.preventDefault(); // Allow time for trackers to record the click. // setTimeout( function() { // document.location = props.href; // }, 300 ); // } // } } }); } /** * Add cookie and stats tracking for the Landpack language picker. */ const setupLocaleChangeTracking = () => { function createLocaleCookie( locale ) { const cookieDomain = '.wordpress.com'; const cookieName = 'wpcom_locale'; const date = new Date(); date.setTime( date.getTime() + ( 5 * 365 * 24 * 60 * 60 * 1000 ) ); const expires = " expires=" + date.toGMTString(); document.cookie = cookieName + '=' + locale + ';' + expires +'; path=/; domain=' + cookieDomain; } function createStatsRequest( locale, href ) { const languageChangeStat = new Image(); languageChangeStat.onload = () => window.location.href = href; languageChangeStat.onerror = languageChangeStat.onload; languageChangeStat.src = 'https://pixel.wp.com/g.gif?v=wpcom-no-pv&x_language-switcher=manual-switch-' + locale + '&rm=' + Math.random(); } document.body.addEventListener( 'click', ( event ) => { const { target } = event; if ( target.matches( '.lp-language-picker a[lang]' ) ) { event.preventDefault(); const code = target.getAttribute( 'lang' ); const href = target.getAttribute( 'href' ); createLocaleCookie( code ); createStatsRequest( code, href ); } }); } /** * Loads and fires the Bing tracking pixel. */ const fireBing = () => { ( function( w, d, t, r, u ) { var f, n, i; w[ u ] = w[ u ] || [], f = function() { var o = { ti: "4074038" }; o.q = w[ u ], w[ u ] = new UET( o ), w[ u ].push( "pageLoad" ) }, n = d.createElement( t ), n.src = r, n.async = 1, n.onload = n.onreadystatechange = function() { var s = this.readyState; s && s !== "loaded" && s !== "complete" || ( f(), n.onload = n.onreadystatechange = null ) }, i = d.getElementsByTagName( t )[ 0 ], i.parentNode.insertBefore( n, i ) } )( window, document, "script", "//bat.bing.com/bat.js", "uetq" ); } /** * Adds a click event for Facebook pixel tracking on the /webinar sub pages. */ const trackFacebookWebinarClicks = () => { const facebookPixelURL = 'https://www.facebook.com/tr?id=759053181468957&ev=SubscribedButtonClick&noscript=1'; const elementsToTrack = document.getElementsByClassName( 'webinar-facebook-click-track' ); const handleFacebookClickEvent = ( event ) => { const facebookImgPixel = document.createElement( 'img' ); facebookImgPixel.width = 1; facebookImgPixel.height = 1; facebookImgPixel.src = facebookPixelURL; document.body.appendChild( facebookImgPixel ); } Array.from( elementsToTrack ).forEach( ( element ) => element.addEventListener( 'click', handleFacebookClickEvent )); } // Apply the URL parameter linkers. applyLinkers(); // Add "essential" trackers to queue. cb.addTracker( 'essential', false, fireCurrencyHandlers ); // Add "analytics" trackers to queue. cb.addTracker( 'analytics', false, fireTracks ); cb.addTracker( 'analytics', false, fireAffiliateReferrals ); cb.addTracker( 'analytics', false, setupTracksGAClickTracking ); cb.addTracker( 'analytics', false, trackScrollPercentage ); cb.addTracker( 'analytics', false, setupLocaleChangeTracking ); cb.addTracker( 'analytics', true, fireGoogleAnalyticsFour ); cb.addTracker( 'analytics', true, () => fireParsely( 'wordpress.com' ) ); // Add "advertising" trackers to queue. cb.addTracker( 'advertising', true, loadGoogleAdsGtag ); cb.addTracker( 'advertising', true, fireFacebook ); cb.addTracker( 'advertising', true, trackFacebookWebinarClicks ); cb.addTracker( 'advertising', true, fireBing ); cb.addTracker( 'advertising', true, fireRedditAdvertisingPixel); // cb.addTracker( 'advertising', true, fireHotJar ); - Disabling for now. Enable when Hotjar is required to be used. // cb.addTracker( 'advertising', true, fireMicrosoftClarity ); - Disabling for now. cb.addTracker( 'advertising', true, fireImpactAffiliate ); // Maybe fire trackers now, via cookie banner, based on bucketed consent. cb.maybeFireTrackers(); }); }; // CCPA - Do Not Sell My Data. document.addEventListener( 'a8c-analytics:loaded-is-ccpa', ( event ) => { const { detail } = event; const isCCPAEligible = JSON.parse( detail ).isCCPA; if ( ! isCCPAEligible ) { document.querySelectorAll( '[data-is-ccpa-dnsd]' ).forEach( ( element ) => { const parent = element.parentNode; const parentTagName = parent.tagName.toLowerCase(); // If the link in a part of a list, remove the entire parent item. // Otherwise, remove only the link element. ( parentTagName === 'li' ? parent : element ).remove(); } ); return; } document.querySelector( '[data-is-ccpa-dnsd-trigger]' ).onclick = ( event ) => { event.preventDefault(); window.a8cAnalytics.dnsd.show(); }; } ); if ( window.defQueue && defQueue.isLOHP && defQueue.isLOHP === 2020 ) { defQueue.items.push( setupAnalytics ); } else { setupAnalytics(); } } )(); </script> </div> <script type="text/javascript"> ( function() { 'use strict'; var currentScript = document.currentScript; var setupAnalytics = function() { function getScript() { var script = document.createElement( 'script' ); var prev = currentScript || document.getElementsByTagName( 'script' )[ 0 ]; script.setAttribute( 'src', "https:\/\/s0.wp.com\/wp-content\/mu-plugins\/a8c-analytics\/a8c-analytics.js?v=1729607242" ); script.setAttribute( 'async', true ); prev.parentNode.insertBefore( script, prev ); } getScript(); }; if ( window.defQueue && defQueue.isLOHP && defQueue.isLOHP === 2020 ) { defQueue.items.push( setupAnalytics ); } else { setupAnalytics(); } } )(); </script> <!-- A8C Analytics [end] --> <script src="//0.gravatar.com/js/hovercards/hovercards.min.js?ver=2024484048849247f5660a2d05b85c6fc286379897f30a1061ad46e7f037e059ed7fe7" id="grofiles-cards-js"></script> <script id="wpgroho-js-extra"> var WPGroHo = {"my_hash":""}; </script> <script crossorigin='anonymous' type='text/javascript' src='https://s2.wp.com/wp-content/mu-plugins/gravatar-hovercards/wpgroho.js?m=1610363240i'></script> <script> // Initialize and attach hovercards to all gravatars ( function() { function init() { if ( typeof Gravatar === 'undefined' ) { return; } if ( typeof Gravatar.init !== 'function' ) { return; } Gravatar.profile_cb = function ( hash, id ) { WPGroHo.syncProfileData( hash, id ); }; Gravatar.my_hash = WPGroHo.my_hash; Gravatar.init( 'body', '#wp-admin-bar-my-account', { i18n: { 'Edit your profile': 'Edit your profile', 'View profile': 'View profile', 'Sorry, we are unable to load this Gravatar profile.': 'Sorry, we 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