CINXE.COM
Free HelpDesk Software for Nonprofits
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Leverage HelpDesk's free automation solution to enhance your customer support and streamline communication processes efficiently."> <link rel="canonical" href="https://www.helpdesk.com/nonprofit/"> <script type="application/ld+json"> { "@context": "https://schema.org", "@graph":[{"@type":"SoftwareApplication","aggregateRating":{"@type":"AggregateRating","bestRating":"5","ratingCount":"57","ratingValue":"4.6","reviewCount":"57","worstRating":"1"},"applicationCategory":"BusinessApplication","image":"https://www.helpdesk.com/nonprofit/og-image-nonprofit.png","name":"Free HelpDesk Software for Nonprofits","offers":{"@type":"AggregateOffer","highPrice":"59","lowPrice":"0","offerCount":"4","priceCurrency":"USD","seller":{"@type":"Organization","name":"HelpDesk","url":"https://www.helpdesk.com"}},"operatingSystem":"WebApp","review":{"@type":"Review","author":{"@type":"Person","name":"Michael K."},"name":"HelpDesk","reviewBody":"We can manage all support tickets from one place. 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<a href="#more" class="c-btn v--secondary">Learn more</a> </div> </div> <div> <img src="/nonprofit/hero.58a0060736ea525fa4b99cdc13147e245bf0b205b407e6741dae87d2a0d38dea.png" srcset="/nonprofit/hero_huca9223833d4fa5113fe4bd0d20fb390a_28283_360x0_resize_lanczos_3.png 360w, /nonprofit/hero_huca9223833d4fa5113fe4bd0d20fb390a_28283_591x0_resize_lanczos_3.png 591w, /nonprofit/hero_huca9223833d4fa5113fe4bd0d20fb390a_28283_822x0_resize_lanczos_3.png 822w, /nonprofit/hero_huca9223833d4fa5113fe4bd0d20fb390a_28283_1053x0_resize_lanczos_3.png 1053w, /nonprofit/hero_huca9223833d4fa5113fe4bd0d20fb390a_28283_1284x0_resize_lanczos_3.png 1284w" alt="HelpDesk for Nonprofits" class="o-feature__zoom u-maxw-7" width="640" height="402" > </div> </div> <div class="u-text-center"> <p class="b--u-text-base b--u-text-black-600 b--u-mb-3">More than 250 nonprofits from all over the world use our products</p> <img src="/nonprofit/logos.885b1d2017c8fad6f0b0f00a49ad1859e30d2e4303d3baee3f49e3678ba81488.jpg" srcset="/nonprofit/logos_hu62fa667f5c5c5e3694f0a56f84dc1508_29001_360x0_resize_q75_lanczos.jpg 360w, /nonprofit/logos_hu62fa667f5c5c5e3694f0a56f84dc1508_29001_732x0_resize_q75_lanczos.jpg 732w, /nonprofit/logos_hu62fa667f5c5c5e3694f0a56f84dc1508_29001_1104x0_resize_q75_lanczos.jpg 1104w, /nonprofit/logos_hu62fa667f5c5c5e3694f0a56f84dc1508_29001_1476x0_resize_q75_lanczos.jpg 1476w, /nonprofit/logos_hu62fa667f5c5c5e3694f0a56f84dc1508_29001_1848x0_resize_q75_lanczos.jpg 1848w" alt="Nonprofit logos" class="u-maxw-10 u-mx-auto" width="928" height="49" loading="lazy" > </div> </div> </section> <section class="o-container b--u-pb-12 b--lg:u-pt-20 b--u-pt-12 b--lg:u-pb-25"> <div class="u-maxw-10 u-mx-auto"> <div class="b--o-grid b--o-grid--1 b--md:o-grid--2 b--u-mb-8 b--lg:u-mb-25" id="more"> <div class="u-block md:u-hidden"> <img src="/nonprofit/membership.db01ecd3795cfe5961f18307d801b76d31fce3bd5f55af0460b109ed58da4241.png" srcset="/nonprofit/membership_hu3916f6f7319ddba3b05a0e7a20479260_37898_360x0_resize_lanczos_3.png 360w, /nonprofit/membership_hu3916f6f7319ddba3b05a0e7a20479260_37898_494x0_resize_lanczos_3.png 494w, /nonprofit/membership_hu3916f6f7319ddba3b05a0e7a20479260_37898_628x0_resize_lanczos_3.png 628w, /nonprofit/membership_hu3916f6f7319ddba3b05a0e7a20479260_37898_762x0_resize_lanczos_3.png 762w, /nonprofit/membership_hu3916f6f7319ddba3b05a0e7a20479260_37898_896x0_resize_lanczos_3.png 896w" alt="" class="u-w-full" width="448" height="260" loading="lazy" > </div> <div> <h2 class="b--u-text-xl b--u-text-bold b--u-mb-3">Get a Business plan for free to spread your social mission</h2> <p class="b--u-text-base b--u-mb-2">Unlock your non-profit's potential with a free HelpDesk Business plan designed specifically for organizations like yours. Apply now and refine operations, improve communications, and transform your mission with the support of our app!</p> <a href="/pricing/" class="c-link b--u-text-base b--u-text-bold">Discover Business plan</a> </div> <div class="u-hidden md:u-block"> <img src="/nonprofit/membership.db01ecd3795cfe5961f18307d801b76d31fce3bd5f55af0460b109ed58da4241.png" srcset="/nonprofit/membership_hu3916f6f7319ddba3b05a0e7a20479260_37898_360x0_resize_lanczos_3.png 360w, /nonprofit/membership_hu3916f6f7319ddba3b05a0e7a20479260_37898_494x0_resize_lanczos_3.png 494w, /nonprofit/membership_hu3916f6f7319ddba3b05a0e7a20479260_37898_628x0_resize_lanczos_3.png 628w, /nonprofit/membership_hu3916f6f7319ddba3b05a0e7a20479260_37898_762x0_resize_lanczos_3.png 762w, /nonprofit/membership_hu3916f6f7319ddba3b05a0e7a20479260_37898_896x0_resize_lanczos_3.png 896w" alt="" class="u-w-full" width="448" height="258" loading="lazy" > </div> </div> <div class="b--o-grid b--o-grid--1 b--md:o-grid--2 b--u-mb-8 b--lg:u-mb-25"> <div> <img src="/nonprofit/earth.186af76ab69ef3733bbfcd01ee44197a1fd4a183cfeea2cbeb419a537818c500.png" srcset="/nonprofit/earth_hu63bdfc8f9fe8b320c0362102427a4733_14886_360x0_resize_lanczos_3.png 360w, /nonprofit/earth_hu63bdfc8f9fe8b320c0362102427a4733_14886_494x0_resize_lanczos_3.png 494w, /nonprofit/earth_hu63bdfc8f9fe8b320c0362102427a4733_14886_628x0_resize_lanczos_3.png 628w, /nonprofit/earth_hu63bdfc8f9fe8b320c0362102427a4733_14886_762x0_resize_lanczos_3.png 762w, /nonprofit/earth_hu63bdfc8f9fe8b320c0362102427a4733_14886_896x0_resize_lanczos_3.png 896w" alt="" class="u-w-full" width="448" height="260" loading="lazy" > </div> <div> <h2 class="b--u-text-xl b--u-text-bold b--u-mb-3">We are in awe of how you strive to make our world a better place</h2> <p class="b--u-text-base">Having the "can-do" attitude ourselves, we can't just sit back and admire your efforts without contributing. That's why we鈥檙e more than happy to share our product suite with you.</p> </div> </div> <div class="b--o-grid b--o-grid--1 b--md:o-grid--2"> <div class="u-block md:u-hidden"> <img src="/nonprofit/certificate.da22f0f5b5ef4d4bcbe6f166716eee91dfa897dfb4f0a18e0310a757139354bf.png" srcset="/nonprofit/certificate_hu1b4479d27ff36167de96d33788f50033_11249_360x0_resize_lanczos_3.png 360w, /nonprofit/certificate_hu1b4479d27ff36167de96d33788f50033_11249_494x0_resize_lanczos_3.png 494w, /nonprofit/certificate_hu1b4479d27ff36167de96d33788f50033_11249_628x0_resize_lanczos_3.png 628w, /nonprofit/certificate_hu1b4479d27ff36167de96d33788f50033_11249_762x0_resize_lanczos_3.png 762w, /nonprofit/certificate_hu1b4479d27ff36167de96d33788f50033_11249_896x0_resize_lanczos_3.png 896w" alt="" class="u-w-full" width="448" height="260" loading="lazy" > </div> <div> <h2 class="b--u-text-xl b--u-text-bold b--u-mb-3">Who qualifies for our nonprofit program?</h2> <p class="b--u-text-base">To join the HelpDesk for Nonprofits program, you must be a registered nonprofit organization. Please note, some types of organizations aren鈥檛 eligible and won鈥檛 be allowed into the program.</p> </div> <div class="u-hidden md:u-block"> <img src="/nonprofit/certificate.da22f0f5b5ef4d4bcbe6f166716eee91dfa897dfb4f0a18e0310a757139354bf.png" srcset="/nonprofit/certificate_hu1b4479d27ff36167de96d33788f50033_11249_360x0_resize_lanczos_3.png 360w, /nonprofit/certificate_hu1b4479d27ff36167de96d33788f50033_11249_494x0_resize_lanczos_3.png 494w, /nonprofit/certificate_hu1b4479d27ff36167de96d33788f50033_11249_628x0_resize_lanczos_3.png 628w, /nonprofit/certificate_hu1b4479d27ff36167de96d33788f50033_11249_762x0_resize_lanczos_3.png 762w, /nonprofit/certificate_hu1b4479d27ff36167de96d33788f50033_11249_896x0_resize_lanczos_3.png 896w" alt="" class="u-w-full" width="448" height="258" loading="lazy" > </div> </div> </div> </section> <section class="o-container b--u-pb-12 b--lg:u-pb-25"> <h2 class="b--u-text-xl b--u-text-bold u-text-center b--u-mb-4 b--md:u-mb-8 b--lg:u-mb-10">The following organizations aren鈥檛 eligible:</h2> <div class="u-maxw-10 u-mx-auto"> <div class="b--o-grid b--o-grid-1 b--sm:o-grid--2 b--md:o-grid--3 b--u-pb-6 b--md:u-pb-10"> <div> <img src="/nonprofit/business.e043c8f947842b7719725f7ef609744f1c3fd9d40abe9613fdc76a4f48417a44.svg" alt="" class="u-w-auto u-maxw-2 u-mx-auto b--u-mb-2.5" width="130" height="90" loading="lazy" > <p class="b--u-text-base u-text-center">Business and professional organizations</p> </div> <div> <img src="/nonprofit/political.cb8671725dbc1c05d7acb1e27987ae39c9c050262320b7216afb6ad3b1ad63ce.svg" alt="" class="u-w-auto u-maxw-2 u-mx-auto b--u-mb-2.5" width="130" height="90" loading="lazy" > <p class="b--u-text-base u-text-center">Legislative or political organizations</p> </div> <div> <img src="/nonprofit/churches.9040398bd3bf5d037224f8f3ee09b65a16b1469e7f218bbb4e334e2db651a784.svg" alt="" class="u-w-auto u-maxw-2 u-mx-auto b--u-mb-2.5" width="130" height="90" loading="lazy" > <p class="b--u-text-base u-text-center">Churches, an association of churches, or other religious organizations</p> </div> <div> <img src="/nonprofit/schools.200e4e864651bf80a4ab8f7e7770df225e1b6604ac889631f1fe60a46d14ff65.svg" alt="" class="u-w-auto u-maxw-2 u-mx-auto b--u-mb-2.5" width="130" height="90" loading="lazy" > <p class="b--u-text-base u-text-center">Schools, colleges, and related organizations, unless funded exclusively by private donations</p> </div> <div> <img src="/nonprofit/gov.111bf4bde33f4853a673c5f78d7bf5562ef3bfa839e820af6a425f5498a1568e.svg" alt="" class="u-w-auto u-maxw-2 u-mx-auto b--u-mb-2.5" width="130" height="90" loading="lazy" > <p class="b--u-text-base u-text-center">Government offices</p> </div> <div> <img src="/nonprofit/libraries.93360edc4502a408b5af6c0fc215d3e1dad53d9c25c3600a1b77aa1b7b48c276.svg" alt="" class="u-w-auto u-maxw-2 u-mx-auto b--u-mb-2.5" width="130" height="90" loading="lazy" > <p class="b--u-text-base u-text-center">Libraries and museums, unless financed exclusively by private donations</p> </div> </div> <p class="b--u-text-base u-text-center u-mb-0">Organizations that advocate, support, or practice discrimination based on age, ethnicity, gender, national origin, disability, race, size, religion, or socioeconomic status aren鈥檛 eligible to participate in this program. Organizations must be willing and able to attest that they do not discriminate on any of these grounds in order to receive products in this program.</p> </div> </section> <section class="b--u-bg-green-50 b--u-py-10 b--lg:u-py-12"> <div class="o-container u-maxw-8 u-text-center u-maxw-6"> <p class="b--u-text-xl u-text-bold b--u-mb-6 b--md:u-mb-10">Use HelpDesk to spread your mission more effectively by being here and now for everyone</p> </div> <div class="o-container"> <div class="u-flex u-flex-wrap"> <div class="u-flex-1 u-basis-6 md:u-basis-3 b--u-mb-3 u-text-center"> <img src="/nonprofit/handshake.c3f0057c892b8bc93a227b2abdd32a8e76e2214b61018b190982d8e5b051b17c.svg" alt="" class="u-w-auto u-mx-auto b--u-mb-1" loading="lazy" style="max-width:96px;" > <p class="b--u-text-base b--u-text-bold u-mb-0">Cultivate relationships<br> with stakeholders</p> </div> <div class="u-flex-1 u-basis-6 md:u-basis-3 b--u-mb-3 u-text-center"> <img src="/nonprofit/megaphone.a8eb262ddd3f8c2ae1590e1c2abe1e11d6274feadfcb12f5a11dd461ac90389a.svg" alt="" class="u-w-auto u-mx-auto b--u-mb-1" loading="lazy" style="max-width:96px;" > <p class="b--u-text-base b--u-text-bold u-mb-0">Reach out to potential<br> and current donors</p> </div> <div class="u-flex-1 u-basis-6 md:u-basis-3 b--u-mb-3 u-text-center"> <img src="/nonprofit/chat.88bc79da45eb39ea1b3df27a0a422a2d7bc1ddf90cdc0665f068142396eb4d73.svg" alt="" class="u-w-auto u-mx-auto b--u-mb-1" loading="lazy" style="max-width:96px;" > <p class="b--u-text-base b--u-text-bold u-mb-0">Give people in need a quick<br> and easy way to contact you</p> </div> <div class="u-flex-1 u-basis-6 md:u-basis-3 b--u-mb-3 u-text-center"> <img src="/nonprofit/structure.152201dcd5f97b92098353010fc73547437fa9a87e114635bd632a370d2e89c6.svg" alt="" class="u-w-auto u-mx-auto b--u-mb-1" loading="lazy" style="max-width:96px;" > <p class="b--u-text-base b--u-text-bold u-mb-0">Automate your customer<br> service to lower your<br> operating costs</p> </div> </div> </section> <section class="b--u-my-12 b--lg:u-my-25"> <div class="o-container-xl"> <h3 class="b--u-text-2xl b--u-pb-10 b--u-pl-2">See HelpDesk in action</h3> <div class="c-tour v--middle" data-controller="tour"> <div class="c-tour__features v--reset md:u-Ml-md"> <div class="c-tour__feature v--active" data-target="tour.feature" data-action="click->tour#switch"> <h4 class="b--u-text-base b--u-text-bold">Automate your customer support</h4> <p class="b--u-text-base">Solve your customer service tasks without lifting a finger. Use smart automations to be responsive 24/7.</p> </div> <div class="c-tour__feature" data-target="tour.feature" data-action="click->tour#switch"> <h4 class="b--u-text-base b--u-text-bold">Manage your business communication</h4> <p class="b--u-text-base">Collect messages from different places on one dashboard. Easily browse through them to bring help.</p> </div> <div class="c-tour__feature" data-target="tour.feature" data-action="click->tour#switch"> <h4 class="b--u-text-base b--u-text-bold">Bring your company teammates</h4> <p class="b--u-text-base">Mirror your daily support processes and effectively work online on tickets as a team.</p> </div> <div class="c-tour__feature" data-target="tour.feature" data-action="click->tour#switch"> <h4 class="b--u-text-base b--u-text-bold">Integrate your work toolkit</h4> <p class="b--u-text-base">Combine HelpDesk with your favorite tools & apps to make HelpDesk software a powerful support hub.</p> </div> </div> <div class="c-tour__gallery u-shadow-md b--u-rounded-8" data-target="tour.gallery"> <img src="/nonprofit/1.476fcfc688048561f2a9319c7b5256d4b9b99f451300131ad06bc82aea8d6b3a.png" srcset="/nonprofit/1_hu8e997fa08b001a58ea1c788a134ca85b_53675_360x0_resize_lanczos_3.png 360w, /nonprofit/1_hu8e997fa08b001a58ea1c788a134ca85b_53675_606x0_resize_lanczos_3.png 606w, /nonprofit/1_hu8e997fa08b001a58ea1c788a134ca85b_53675_852x0_resize_lanczos_3.png 852w, /nonprofit/1_hu8e997fa08b001a58ea1c788a134ca85b_53675_1098x0_resize_lanczos_3.png 1098w, /nonprofit/1_hu8e997fa08b001a58ea1c788a134ca85b_53675_1344x0_resize_lanczos_3.png 1344w" alt="Workflow view use example in help desk application" class="u-maxw-7" width="640" height="569" > <img src="/nonprofit/2.63fd25a32c2c4712cfc97d4931629be554d603f9bea3967b72b27fa18bf34374.png" srcset="/nonprofit/2_hu28785b6449794ba67b1bbd57cea256d4_98752_360x0_resize_lanczos_3.png 360w, /nonprofit/2_hu28785b6449794ba67b1bbd57cea256d4_98752_606x0_resize_lanczos_3.png 606w, /nonprofit/2_hu28785b6449794ba67b1bbd57cea256d4_98752_852x0_resize_lanczos_3.png 852w, /nonprofit/2_hu28785b6449794ba67b1bbd57cea256d4_98752_1098x0_resize_lanczos_3.png 1098w, /nonprofit/2_hu28785b6449794ba67b1bbd57cea256d4_98752_1344x0_resize_lanczos_3.png 1344w" alt="Customer support automated communication chart visualization" class="u-maxw-7" width="640" height="569" hidden > <img src="/nonprofit/3.1724794113f353a8c551ceb157d2d1eb051f7a894269529ce3a43ea9cd46f287.png" srcset="/nonprofit/3_hudfec8c87d4a8e9ba2dc73c5efdb45531_57881_360x0_resize_lanczos_3.png 360w, /nonprofit/3_hudfec8c87d4a8e9ba2dc73c5efdb45531_57881_606x0_resize_lanczos_3.png 606w, /nonprofit/3_hudfec8c87d4a8e9ba2dc73c5efdb45531_57881_852x0_resize_lanczos_3.png 852w, /nonprofit/3_hudfec8c87d4a8e9ba2dc73c5efdb45531_57881_1098x0_resize_lanczos_3.png 1098w, /nonprofit/3_hudfec8c87d4a8e9ba2dc73c5efdb45531_57881_1344x0_resize_lanczos_3.png 1344w" alt="Customer service applications integrations with help desk visualization" class="u-maxw-7" width="640" height="569" hidden > <img src="/nonprofit/4.b67aa61ee22ae64e26907b44a56a819b03040376d2bd95dfd24aa6654491b63a.png" srcset="/nonprofit/4_hub6d089865194db75f4200b4f8a9cd4c5_68209_360x0_resize_lanczos_3.png 360w, /nonprofit/4_hub6d089865194db75f4200b4f8a9cd4c5_68209_606x0_resize_lanczos_3.png 606w, /nonprofit/4_hub6d089865194db75f4200b4f8a9cd4c5_68209_852x0_resize_lanczos_3.png 852w, /nonprofit/4_hub6d089865194db75f4200b4f8a9cd4c5_68209_1098x0_resize_lanczos_3.png 1098w, /nonprofit/4_hub6d089865194db75f4200b4f8a9cd4c5_68209_1344x0_resize_lanczos_3.png 1344w" alt="Image of comic yellow service ticket servicing ticket que" class="u-maxw-7" width="640" height="569" hidden > </div> </div> </div> </section> <div style="overflow: hidden;"> <svg preserveAspectRatio="none" viewBox="0 0 1440 36" class="u-block" xmlns="http://www.w3.org/2000/svg" style="width: 100%; height: auto; margin: -1px 0;"><rect width="100%" height="100%" fill="#ffffff" /><path d="M1440 36V8.2s-105.6-1.2-160.7-6a877 877 0 00-150.5 2.5c-42.1 3.9-140 15-223 15C754 19.6 700.3 6.8 548.8 7c-143.7 0-273.4 11.5-350 12.6-76.6 1.2-198.8 0-198.8 0V36h1440z" fill="#00c057"/></svg> </div> <section class="u-bg-helpdesk"> <div class="o-container b--u-py-8"> <div class="u-maxw-6 u-mx-auto u-text-center "> <img src="/nonprofit/heart.bdb90909e436696c24a3906a1a0ba8e453fbb944cc7b952ce6f65abf66ece41e.svg" alt="" class="u-w-auto u-maxw-1 b--u-mb-3" width="42" height="40" loading="lazy" > <p class="b--u-text-2xl b--u-mb-4">As a nonprofit, you can use HelpDesk under special rules free of charge</p> <a href="#apply" class="c-btn v--signup">Apply now</a> </div> </div> </section> <div style="overflow: hidden;"> <svg preserveAspectRatio="none" viewBox="0 0 1440 36" class="u-block" xmlns="http://www.w3.org/2000/svg" style="width: 100%; height: auto; margin: -1px 0;"><rect width="100%" height="100%" fill="#00c057" /><path d="M1440 36V8.2s-105.6-1.2-160.7-6a877 877 0 00-150.5 2.5c-42.1 3.9-140 15-223 15C754 19.6 700.3 6.8 548.8 7c-143.7 0-273.4 11.5-350 12.6-76.6 1.2-198.8 0-198.8 0V36h1440z" fill="#ffffff"/></svg> </div> <section class="b--u-pt-10 b--u-pb-20 b--md:u-pt-12 b--lg:u-py-25"> <div class="o-container"> <div class="u-maxw-10 u-mx-auto"> <div class="o-feature-grid v--right"> <div> <p class="b--u-text-xl">What do you get?</p> <ul class="c-list v--tick"> <li class="c-list__item b--u-my-0.5">All messages in one dashboard</li> <li class="c-list__item b--u-my-0.5">Robust data in tickets</li> <li class="c-list__item b--u-my-0.5">Automations to perform tasks quicker</li> <li class="c-list__item b--u-my-0.5">Efficient team management tools</li> <li class="c-list__item b--u-my-0.5">Private notes to detail the tickets</li> <li class="c-list__item b--u-my-0.5">Customized canned responses</li> <li class="c-list__item b--u-my-0.5">Mentioning teammates for guidance</li> <li class="c-list__item b--u-my-0.5">Real-time progress reporting</li> <li class="c-list__item b--u-my-0.5">Free and unlimited viewer roles</li> </ul> <p class="b--u-mt-3"><a href="/pricing/" class="c-link b--u-text-base b--u-text-bold">See all features</a></p> </div> <div> <img src="/nonprofit/pricing.61ba2c1ae8b984f3c83ebdec7e4eb097526943b99af3994612c9c19b66d90a09.png" srcset="/nonprofit/pricing_hu23bb00b51c7d4f3045d71103c34d506f_14402_360x0_resize_lanczos_3.png 360w, /nonprofit/pricing_hu23bb00b51c7d4f3045d71103c34d506f_14402_540x0_resize_lanczos_3.png 540w, /nonprofit/pricing_hu23bb00b51c7d4f3045d71103c34d506f_14402_720x0_resize_lanczos_3.png 720w, /nonprofit/pricing_hu23bb00b51c7d4f3045d71103c34d506f_14402_900x0_resize_lanczos_3.png 900w, /nonprofit/pricing_hu23bb00b51c7d4f3045d71103c34d506f_14402_1080x0_resize_lanczos_3.png 1080w" alt="" class="u-maxw-6 b--u-mb-3" width="464" height="356" loading="lazy" > <p class="b--u-text-sm u-text-center"><del>$59 monthly</del> $0 per agent</p> </div> </div> </div> </div> </section> <section class="o-container b--u-pb-12 b--md:u-pb-20"> <div class="u-maxw-10 u-mx-auto"> <h2 class="b--u-text-2xl u-text-center b--u-mb-6 b--md:u-mb-8 b--lg:u-mb-10">How to apply to HelpDesk for Nonprofits</h2> <div class="b--o-grid b--o-grid--1 b--md:o-grid--2 b--u-pb-8 b--md:u-pb-12 b--lg:u-mb-20"> <div> <h3 class="b--u-text-base b--u-text-bold b--u-mb-1.5">1. Start with completing the application form</h3> <p class="b--u-text-base u-mb-0">The information you provide will help us verify your nonprofit organization. If we accept your application, we'll move to the next step.</p> </div> <div> <img src="/nonprofit/application-form.ade051cfa224ca7bc52d7a7d5efdb0d4bcb7bacd2cf1a3339e28a193a7fc2556.png" srcset="/nonprofit/application-form_hufc65249590590473a12ae4625866923d_12616_360x0_resize_lanczos_3.png 360w, /nonprofit/application-form_hufc65249590590473a12ae4625866923d_12616_493x0_resize_lanczos_3.png 493w, /nonprofit/application-form_hufc65249590590473a12ae4625866923d_12616_626x0_resize_lanczos_3.png 626w, /nonprofit/application-form_hufc65249590590473a12ae4625866923d_12616_759x0_resize_lanczos_3.png 759w, /nonprofit/application-form_hufc65249590590473a12ae4625866923d_12616_892x0_resize_lanczos_3.png 892w" alt="" class="u-maxw-5 u-mx-auto" width="448" height="207" loading="lazy" > </div> </div> <div class="b--o-grid b--o-grid--1 b--md:o-grid--2 b--u-pb-8 b--md:u-pb-12 b--lg:u-mb-20"> <div class="u-hidden md:u-block"> <img src="/nonprofit/link.cfb8d3075ea74a4a6aea8ea639993844c26a2f09749a58bc38c6b89a02270531.png" srcset="/nonprofit/link_hu4625696b47179cdc4bfce7983f45fc95_10512_360x0_resize_lanczos_3.png 360w, /nonprofit/link_hu4625696b47179cdc4bfce7983f45fc95_10512_493x0_resize_lanczos_3.png 493w, /nonprofit/link_hu4625696b47179cdc4bfce7983f45fc95_10512_626x0_resize_lanczos_3.png 626w, /nonprofit/link_hu4625696b47179cdc4bfce7983f45fc95_10512_759x0_resize_lanczos_3.png 759w, /nonprofit/link_hu4625696b47179cdc4bfce7983f45fc95_10512_892x0_resize_lanczos_3.png 892w" alt="" class="u-maxw-5 u-mx-auto" width="448" height="207" loading="lazy" > </div> <div> <h3 class="b--u-text-base b--u-text-bold b--u-mb-1.5">2. Publish a HelpDesk banner or link on your website</h3> <p class="b--u-text-base u-mb-0">Help us spread the word about HelpDesk and our mission so that we can support more organizations like yours in the future. <br> Feel free to use one of the available <a href="/nonprofit/assets/">HelpDesk for Nonprofits assets</a>. A membership banner or link must be present on your homepage. Let us know once you鈥檙e ready.</p> </div> <div class="u-block md:u-hidden"> <img src="/nonprofit/link.cfb8d3075ea74a4a6aea8ea639993844c26a2f09749a58bc38c6b89a02270531.png" srcset="/nonprofit/link_hu4625696b47179cdc4bfce7983f45fc95_10512_360x0_resize_lanczos_3.png 360w, /nonprofit/link_hu4625696b47179cdc4bfce7983f45fc95_10512_493x0_resize_lanczos_3.png 493w, /nonprofit/link_hu4625696b47179cdc4bfce7983f45fc95_10512_626x0_resize_lanczos_3.png 626w, /nonprofit/link_hu4625696b47179cdc4bfce7983f45fc95_10512_759x0_resize_lanczos_3.png 759w, /nonprofit/link_hu4625696b47179cdc4bfce7983f45fc95_10512_892x0_resize_lanczos_3.png 892w" alt="" class="u-maxw-5 u-mx-auto" width="448" height="207" loading="lazy" > </div> </div> <div class="b--o-grid b--o-grid--1 b--md:o-grid--2"> <div> <h3 class="b--u-text-base b--u-text-bold b--u-mb-1.5">3. We鈥檒l activate your membership</h3> <p class="b--u-text-base u-mb-0">Please remember that the program verification link is different from the chat widget code used on your website. Once verified, you'll receive a confirmation email, and we'll activate your HelpDesk for Nonprofits membership. Your organization must be a registered non-profit according to local laws to qualify.</p> </div> <div> <img src="/nonprofit/membership.db01ecd3795cfe5961f18307d801b76d31fce3bd5f55af0460b109ed58da4241.png" srcset="/nonprofit/membership_hu3916f6f7319ddba3b05a0e7a20479260_37898_360x0_resize_lanczos_3.png 360w, /nonprofit/membership_hu3916f6f7319ddba3b05a0e7a20479260_37898_494x0_resize_lanczos_3.png 494w, /nonprofit/membership_hu3916f6f7319ddba3b05a0e7a20479260_37898_628x0_resize_lanczos_3.png 628w, /nonprofit/membership_hu3916f6f7319ddba3b05a0e7a20479260_37898_762x0_resize_lanczos_3.png 762w, /nonprofit/membership_hu3916f6f7319ddba3b05a0e7a20479260_37898_896x0_resize_lanczos_3.png 896w" alt="" class="u-maxw-5 u-mx-auto" width="448" height="235" loading="lazy" > </div> </div> </div> </section> <a id="apply"></a> <section class="o-container b--u-pt-8 b--md:u-pt-30 b--u-pb-20 b--md:u-pb-12"> <div class="form-container u-bg-white u-shadow-xl b--u-rounded-8" style="position:relative; z-index: 2;"> <img src="/nonprofit/form.de16062076bb7c6b8775120c4dbf3c0193081df8e472848e3cc827c96a17585e.svg" alt="" class="u-w-auto u-maxw-3 t-ctc-hand" width="256" height="286" loading="lazy" > <div class="o-container u-text-center u-Mb-md "> <p class="b--u-text-4xl b--u-pt-8 b--md:u-pt-20 b--u-mb-3">Apply now!</p> <p class="u-maxw-8 u-mx-auto b--u-text-lg">To apply, your organization must be a registered non-profit entity according to all your local laws.</p> </div> <form action='/nonprofit/thank-you/' id='nonprofit-form' method='POST' name='nonprofit-apply'><input type='hidden' name='form-name' value='nonprofit-apply' /> <div class="o-container u-maxw-5 u-mx-auto"> <label for="email" class="b--u-text-xs b--u-text-bold">Email</label> <input id="email" type="email" name="email" class="u-Mb-2xs u-mt-xs" placeholder="john@mynonprofit.com" required> <label for="name" class="b--u-text-xs b--u-text-bold">Organization</label> <input name="bot-field" class="u-hidden" /> <input id="name" type="text" name="name" class="u-Mb-2xs u-mt-xs" data-target="" placeholder="My Nonprofit" required> <label for="website" class="b--u-text-xs b--u-text-bold">Website</label> <input id="website" type="url" name="website" class="u-Mb-2xs u-mt-xs" data-target="" placeholder="https://mynonprofit.com" value="https://" required> <label for="registrationnumber" class="b--u-text-xs b--u-text-bold">NPO/NGO registration number</label> <input id="registrationnumber" type="text" name="number" class="u-Mb-2xs u-mt-xs" data-target="" placeholder="E.g., your EIN" required> <label for="message" class="b--u-text-xs b--u-text-bold">Message (optional)</label> <textarea id="message" type="text" name="message" class="u-Mb-xs u-mt-xs" data-target="" placeholder="Feel free to leave us a message" rows="6"></textarea> <button type="submit" class="c-btn v--signup b--u-mt-1" style="width:100%;">Apply now</button> </div> </form> <div class="o-container b--u-mt-3 b--u-pb-6 u-maxw-5 u-mx-auto"> <p class="b--u-text-2xs b--u-text-black-200">If you decide to join our non-profit program you will get HelpDesk Business Plan for up to 20 agents for $0 per agent. See more features on this plan: <a href="/pricing/" class="b--u-text-blue-400">https://www.helpdesk.com/pricing/</a>.<br> By signing up to the HelpDesk tool you agree to be bound by the <a href="/legal/terms-of-use/" class="b--u-text-blue-400">Terms of Use</a> and <a href="/legal/privacy-policy/">Privacy Policy</a> for the entire period of subscription.<br> We reserve the right to grant or deny your organization鈥檚 qualification for our non-profit program at any time, for any reason, and to supplement or amend our eligibility guidelines at any time.<br><br> If you have any questions, please reach out to our <a href="javascript:LC_API.open_chat_window();" class="b--u-text-blue-400">Support Heroes</a>. </p> </div> </div> </section> <section class="u-bg-helpdesk t-ctc-form-background"></section> </div> <footer class="u-bg-gray-900 b--u-pt-6"> <div class="u-border-b"> <div class="o-container-xl"> <nav class="u-flex u-flex-wrap b--u-mb-4"> <div class="u-flex-1 u-basis-6 sm:u-basis-4 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