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data-v-3ce6f16c>NEW</span>Donations</p><p class="mega-menu__desc" data-v-3ce6f16c>Discover a new way to earn money and activate voluntary donations from webinar attendees.</p></div></a></li></ul></li><li class="menu-pages__item is-submenu" data-v-3ce6f16c><a target="_self" rel="noopener" class="menu-pages__link" data-v-3ce6f16c>Solutions</a><ul class="mega-menu" data-v-3ce6f16c><li data-v-3ce6f16c><a href="https://clickmeeting.com/solutions/sales" target="_self" rel="noopener" data-v-3ce6f16c><div data-v-3ce6f16c><p class="mega-menu__name" data-v-3ce6f16c>Product demos and marketing</p><p class="mega-menu__desc" data-v-3ce6f16c>Use online events to turn cold contacts into hot leads.</p></div></a></li><li data-v-3ce6f16c><a href="https://clickmeeting.com/solutions/e-learning" target="_self" rel="noopener" data-v-3ce6f16c><div data-v-3ce6f16c><p class="mega-menu__name" data-v-3ce6f16c>Online courses and training sessions</p><p class="mega-menu__desc" data-v-3ce6f16c>Deliver knowledge, engage with students, measure their progress.</p></div></a></li><li data-v-3ce6f16c><a href="https://clickmeeting.com/tools/online-meeting" target="_self" rel="noopener" data-v-3ce6f16c><div data-v-3ce6f16c><p class="mega-menu__name" data-v-3ce6f16c>Online business meetings</p><p class="mega-menu__desc" data-v-3ce6f16c>Use collaboration tools to improve team communication.</p></div></a></li><li data-v-3ce6f16c><a href="https://clickmeeting.com/solutions/enterprise" target="_self" rel="noopener" data-v-3ce6f16c><div data-v-3ce6f16c><p class="mega-menu__name" data-v-3ce6f16c>Enterprise and Custom services</p><p class="mega-menu__desc" data-v-3ce6f16c>A custom, scalable webinar and online events solution you can rely on.</p></div></a></li><li data-v-3ce6f16c><a href="https://clickmeeting.com/tools/video-conferencing" target="_self" rel="noopener" class="align-items-center" data-v-3ce6f16c><noscript><img 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Get immediate information about the operation of our system.</p></div></a></li><li data-v-3ce6f16c><a href="https://press-center.clickmeeting.com/webinars/" target="_self" rel="noopener" data-v-3ce6f16c><div data-v-3ce6f16c><p class="mega-menu__name" data-v-3ce6f16c>Webinars</p><p class="mega-menu__desc" data-v-3ce6f16c>Check out recordings from our past events or sign up for upcoming ones.</p></div></a></li><li class="promo" data-v-3ce6f16c><a href="https://knowledge.clickmeeting.com/uploads/2023/05/8-ways-to-make-money-using-webinars.pdf" target="_self" rel="noopener" class="align-items-center" data-v-3ce6f16c><noscript><img src="https://s3.stat-cdn.com/headless/uploads/2024/10/07/6703879a101b68-ways-to-make-money-using-webinars.jpg" data-v-3ce6f16c></noscript><img class="lazyload" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20210%20140%22%3E%3C/svg%3E' data-src="https://s3.stat-cdn.com/headless/uploads/2024/10/07/6703879a101b68-ways-to-make-money-using-webinars.jpg" data-v-3ce6f16c><div data-v-3ce6f16c><p class="mega-menu__name" data-v-3ce6f16c><span class="mega-menu__label bg-primary" data-v-3ce6f16c>GUIDE</span>How to make money with online events? Discover 8 proven ways</p><p class="mega-menu__desc" data-v-3ce6f16c>Learn practical advice and results achieved by experts who use ClickMeeting</p></div></a></li></ul></li></ul><a href="https://clickmeeting.com/free-signup" target="_blank" rel="noopener" class="btn to-right text-uppercase btn-success rounded-pill" data-v-7a6e77c8>TRY IT FREE</a><div class="mobile-button" data-v-7a6e77c8><span class="mobile-button__item" data-v-7a6e77c8></span><span class="mobile-button__item" data-v-7a6e77c8></span><span class="mobile-button__item" data-v-7a6e77c8></span></div></nav></div><div class="page_wrapper"><section class="section search_banner first_section chatheight "><div class="search_banner__container container"><div class="search_banner__content"><div class="search_banner__contentSearch"><div class="search_banner__contentSearch-col"><h1 class="title title__v1"> Help Center</h1><p class="desctext"> Try out our ChatBot! Using Help Center has never been easier - ask questions, delve into topics and get inspired during casual chatting about search results.</p><div class="info"><div class="search_banner__info desktop-view"> <span class="flag flag_NEW bg-primary"> NEW</span><p>New to ClickMeeting?<br /> Use <strong><a href="/guides/">these guides</a></strong> to get started.</p></div></div></div><div class="search_banner__contentSearch-col"><div class="search_box-tabs"><div class="menu submenu"><ul class="tab-menu-js"><li class="active i-chatbot" data-tab="chatbot">ChatBot <span>NEW</span></li><li class=" i-search" data-tab="search">Search</li></ul></div><div class="search_box"><div class="tab-relative tabs"><div id="tab-chatbot" class="tab active tab-chatbot"> <iframe id="chatbot" frameBorder="0" src="https://widget.writesonic.com/CDN/index.html?service-base-url=https://api.botsonic.ai&token=ade138b4-c2c6-4ecc-ae05-d9e70f787074&base-origin=https://cm-helpcenter.zjed.pl/&instance-name=Botsonic&standalone=true&page-url=https://cm-helpcenter.zjed.pl/&autofocus-off=false" ></iframe> </script></div><div id="tab-search" class="tab tab-search "><div class="search_box-relative"><form role="search" method="post" class="search_box__form" action="https://knowledge.clickmeeting.com/en/"> <input type="hidden" id="g-recaptcha-response" name="g-recaptcha-response" value=""> <input type="hidden" name="action" value="validate_captcha"> <script src="https://www.google.com/recaptcha/api.js?render=6LfXPKwdAAAAAOyjD9XV-4VoDSMUcRGlp5atHALb"></script> <input value="" type="text" id="search_box" name="s" class="search_box__input" autocomplete="off" autofocus placeholder="What do You want to know?"> <input class="search_box__inputSubmit" type="submit" value=""></form><ul></ul></div></div></div></div></div><div class="search_banner__info mobile-view"> <span class="flag flag_NEW bg-primary"> NEW</span><p>New to ClickMeeting?<br /> Use <strong><a href="/guides/">these guides</a></strong> to get started.</p></div></div></div></div></div></section><section class="section ajax_outerContainer"><div id="ajax_container" class="single_article container single-knowledge-base ajax_content"><aside class="single_article__aside"><div class="sticky sticky_container"><div class="table_of_contents knowledge_base_table_of_contents"><div class="table_of_contents__header"><div class="title__aside"> Table of contents</div><div class="hamburger_container"><div class="c-hamburger effective"><div class="bar bar-1 close"></div><div class="bar bar-2 close"></div><div class="bar bar-3 close"></div></div></div></div><ul class="accordion meenu_ajax_class"><li class="accordion__item active"> <span class=""> <a class="togleList" href="https://knowledge.clickmeeting.com/knowledge-base/first-steps/" >First steps</a> </span><div class="accordion__item__answer"><ul class="childCategories__list"><li class="childCategories__element "> <a class="childCategories__url" href="https://knowledge.clickmeeting.com/knowledge-base/first-steps/clickmeeting-status-page/"> ClickMeeting status page </a></li><li class="childCategories__element "> <a class="childCategories__url" href="https://knowledge.clickmeeting.com/knowledge-base/first-steps/attendee-space/"> Attendee Space </a></li><li class="childCategories__element "> <a class="childCategories__url" href="https://knowledge.clickmeeting.com/knowledge-base/first-steps/how-do-we-support-our-customers/"> How do we support our customers? </a></li><li class="childCategories__element active"> <a class="childCategories__url" href="https://knowledge.clickmeeting.com/knowledge-base/first-steps/about-clickmeeting/"> About ClickMeeting </a><ul class="childCategoriePosts__list"><li class="childCategoriePosts__element"> <a class="childCategoriePosts__url exclude_from_ajax" href="#how-is-clickmeeting-different-from-competitive-products" > How is ClickMeeting different from competitive products? </a></li><li class="childCategoriePosts__element"> <a class="childCategoriePosts__url exclude_from_ajax" href="#does-the-clickmeeting-platform-require-any-installation-to-join-the-event" > Does the ClickMeeting platform require any installation to join the event? </a></li><li class="childCategoriePosts__element"> <a class="childCategoriePosts__url exclude_from_ajax" href="#what-technology-does-clickmeeting-use" > What technology does ClickMeeting use? </a></li><li class="childCategoriePosts__element"> <a class="childCategoriePosts__url exclude_from_ajax" href="#what-is-the-rwd-room" > What is the RWD room? </a></li><li class="childCategoriePosts__element"> <a class="childCategoriePosts__url exclude_from_ajax" href="#how-much-bandwidth-do-i-need-for-clickmeeting" > How much bandwidth do I need for ClickMeeting? </a></li><li class="childCategoriePosts__element"> <a class="childCategoriePosts__url exclude_from_ajax" href="#what-are-the-hardware-and-software-requirements-to-host-events-on-clickmeeting" > What are the hardware and software requirements to host events on ClickMeeting? </a></li><li class="childCategoriePosts__element"> <a class="childCategoriePosts__url exclude_from_ajax" href="#what-recording-quality-does-clickmeeting-offer" > What recording quality does ClickMeeting offer? </a></li><li class="childCategoriePosts__element"> <a class="childCategoriePosts__url exclude_from_ajax" href="#how-do-i-use-the-clickmeeting-mobile-app" > How do I use the ClickMeeting mobile app? </a></li><li class="childCategoriePosts__element"> <a class="childCategoriePosts__url exclude_from_ajax" href="#how-do-i-join-an-event-from-an-ipad-iphone-or-android-device" > How do I join an event from an iPad, iPhone or Android device? </a></li><li class="childCategoriePosts__element"> <a class="childCategoriePosts__url exclude_from_ajax" href="#how-to-use-the-clickmeeting-desktop-app" > How to use the ClickMeeting desktop app? </a></li><li class="childCategoriePosts__element"> <a class="childCategoriePosts__url exclude_from_ajax" href="#what-security-certifications-does-clickmeeting-have" > What security certifications does ClickMeeting have? </a></li></ul></li><li class="childCategories__element "> <a class="childCategories__url" href="https://knowledge.clickmeeting.com/knowledge-base/first-steps/account-setup/"> Account setup </a></li><li class="childCategories__element "> <a class="childCategories__url" href="https://knowledge.clickmeeting.com/knowledge-base/first-steps/account-access/"> Account Access </a></li><li class="childCategories__element "> <a class="childCategories__url" href="https://knowledge.clickmeeting.com/knowledge-base/first-steps/free-trial/"> Free trial </a></li></ul></div></li><li class="accordion__item "> <span class=""> <a class="" href="https://knowledge.clickmeeting.com/knowledge-base/billing-and-payments/" >Billing and Payments</a> </span></li><li class="accordion__item "> <span class=""> <a class="" href="https://knowledge.clickmeeting.com/knowledge-base/tools/" >Tools</a> </span></li><li class="accordion__item "> <span class=""> <a class="" href="https://knowledge.clickmeeting.com/knowledge-base/event-types/" >Event types</a> </span></li><li class="accordion__item "> <span class=""> <a class="" href="https://knowledge.clickmeeting.com/knowledge-base/event-room/" >Event room</a> </span></li><li class="accordion__item "> <span class=""> <a class="" href="https://knowledge.clickmeeting.com/knowledge-base/tips-and-tricks/" >Tips&Tricks</a> </span></li></ul></div></div></aside><div class="single_article__content"><div class="single_article__contentInner "><div id="breadcrumb" class="breadcrumb"><a class="breadcrumb__item bread-link bread-home" href="https://knowledge.clickmeeting.com" title="Help Center">Help Center</a><a class="breadcrumb__item bread-cat bread-custom-post-type-knowledge-base" href="https://knowledge.clickmeeting.com/knowledge-base/" title="Knowledge base">Knowledge base</a><a class="breadcrumb__item taxonomy bread-cat " href="https://knowledge.clickmeeting.com/knowledge-base/first-steps/" title="First steps">First steps</a><span class="breadcrumb__item item-current item-7181">About ClickMeeting</span></div><div class="article__content"> <span class="flag flag_article bg-primary"> article</span><h1 class="title__article"> About ClickMeeting</h1><div class="table_of_contents_article "> <a href="#how-is-clickmeeting-different-from-competitive-products" class="table_of_contents_article__element"> How is ClickMeeting different from competitive products? </a> <a href="#does-the-clickmeeting-platform-require-any-installation-to-join-the-event" class="table_of_contents_article__element"> Does the ClickMeeting platform require any installation to join the event? </a> <a href="#what-technology-does-clickmeeting-use" class="table_of_contents_article__element"> What technology does ClickMeeting use? </a> <a href="#what-is-the-rwd-room" class="table_of_contents_article__element"> What is the RWD room? </a> <a href="#how-much-bandwidth-do-i-need-for-clickmeeting" class="table_of_contents_article__element"> How much bandwidth do I need for ClickMeeting? </a> <a href="#what-are-the-hardware-and-software-requirements-to-host-events-on-clickmeeting" class="table_of_contents_article__element"> What are the hardware and software requirements to host events on ClickMeeting? </a> <a href="#what-recording-quality-does-clickmeeting-offer" class="table_of_contents_article__element"> What recording quality does ClickMeeting offer? </a> <a href="#how-do-i-use-the-clickmeeting-mobile-app" class="table_of_contents_article__element"> How do I use the ClickMeeting mobile app? </a> <a href="#how-do-i-join-an-event-from-an-ipad-iphone-or-android-device" class="table_of_contents_article__element"> How do I join an event from an iPad, iPhone or Android device? </a> <a href="#how-to-use-the-clickmeeting-desktop-app" class="table_of_contents_article__element"> How to use the ClickMeeting desktop app? </a> <a href="#what-security-certifications-does-clickmeeting-have" class="table_of_contents_article__element"> What security certifications does ClickMeeting have? </a></div><div id="how-is-clickmeeting-different-from-competitive-products" class="chapter"><h2 class="article__title"> How is ClickMeeting different from competitive products?</h2><p>Unlike any other platform, ClickMeeting software does not require installation. The organizer, presenters, and attendees need only the latest version of a web browser and Internet access to start using the platform.</p><p>ClickMeeting offers a <a href="https://clickmeeting.com/free-signup">30-day free trial account</a> that enables you to explore the possibilities of live, automated, and on-demand webinars with up to 25 attendees and live meeting with 5 attendees. Please note that you do not need to include any billing details to test out the platform.</p><p>It can serve as a general solution for videoconferencing, product demos, online courses, training sessions, online business meetings, collaboration, and huge events for even up to 1,000 attendees.</p><p>ClickMeeting is a browser-based platform that works on all the latest versions of browsers, operating systems, and devices, including iPad, iPhone, and Android devices. No IT skills nor setup are necessary to start using the software. Webinars are simple to organize, run, and join, and our features help you before, during, and after the webinar or the meeting.</p><p>The platform can be fully customized and connected to your CRM or CMS application throughout our advanced API. You can adjust and customize the events to meet all your needs. Upload your presentation files, prepare the agenda, and customize your brand colors or logo.</p><p>Learn more about the available features on our <a href="http://clickmeeting.com/pricing" target="_blank" rel="nofollow" noreferrer"><strong>pricing page</strong></a>. We offer real-time support, and our team consists of friendly and professional customer advisors speaking several languages, including English, Polish, Russian, German, and Spanish. Click <a href="https://clickmeeting.com/contact" target="_blank" rel="nofollow" noreferrer"><strong>here</strong></a> to learn more about our availability.</p></div><div id="does-the-clickmeeting-platform-require-any-installation-to-join-the-event" class="chapter"><h2 class="article__title"> Does the ClickMeeting platform require any installation to join the event?</h2><p>Presenters and attendees do not need to create a ClickMeeting account to join a webinar or a meeting. They can be sent an email invitation, where they can click on the link redirecting to the webinar room. They also can copy the room ID, which consists of 9 digits, and paste it on this <a href="https://clickmeeting.com/join-webinar"><strong>page</strong></a>.</p><p>Please remember that when logging in to the event room, you will be asked to provide your name (which does not have to be real) and your email address. We strongly suggest providing an existing email address, in order to receive any materials from the event you take part in (if the organizer decides to share any).</p><p>Attendees can also join a webinar from their iPad/iPhone/Android device using the <a href="https://knowledge.clickmeeting.com/knowledge-base/first-steps/about-clickmeeting/#how-do-i-use-the-clickmeeting-mobile-app">ClickMeeting mobile app</a> or a mobile browser (Google Chrome or Safari). This does not require any installation of software as it is based on the <strong>RWD</strong> technology. You can read more about it <a href="https://knowledge.clickmeeting.com/faq/what-is-the-rwd-room/"><strong>here</strong></a>.</p><p>By using a QR code, event participants can seamlessly switch from a laptop/desktop to a mobile device without having to re-enter login details.</p><p>Users can also <a href="https://knowledge.clickmeeting.com/knowledge-base/event-room/how-to-join/#can-my-attendees-dial-into-my-events">dial into the webinar room</a> or use <a href="https://knowledge.clickmeeting.com/video-tutorials/toll-free-numbers/">toll-free numbers</a> if the organizer decides to enable such a way of joining the event.</p></div><div id="what-technology-does-clickmeeting-use" class="chapter"><h2 class="article__title"> What technology does ClickMeeting use?</h2><p>The audio-video technology that ClickMeeting uses is <strong>HTML5</strong> technology and <strong>WebRTC</strong>. It is the highest standard that connects the browser with ClickMeeting in real-time. This technology not only makes your work with the application smooth and much more comfortable but, above all, delivers your webinar audience razor-sharp audio-video quality.</p><p>At the moment, you can use the WebRTC technology with the latest versions of web browsers like Google Chrome, Opera, Safari, Mozilla Firefox, Yandex, or Edge (Chromium). These browsers entirely support the new audio-video technology.</p><p>However, we strongly recommend choosing Google Chrome as this browser is the most advanced in terms of integrating with WebRTC technology.</p></div><div id="what-is-the-rwd-room" class="chapter"><h2 class="article__title"> What is the RWD room?</h2><p><strong>RWD</strong> stands for Responsive Web Design. In terms of the webinar room, it means that your attendees can join your event on their mobile devices with their browser. They will not have to download the application to enter the webinar room.</p><p>So far, the RWD room version is available for webinar attendees only. It means that, as a webinar host, as a presenter or as a moderator, you need to use the <a href="https://knowledge.clickmeeting.com/knowledge-base/first-steps/about-clickmeeting/#how-do-i-use-the-clickmeeting-mobile-app">ClickMeeting mobile app</a> to join and run the event on your mobile device. Moreover, an attendee who joins the webinar on the RWD room version cannot be enabled to be a presenter.</p><p>The RWD room version works only on Safari and Google Chrome. To join a webinar in the RWD room, attendees need to have the latest version of one of these browsers on their mobile devices.</p><p>The RWD room version is available for webinars only. If you host an online meeting and want to collaborate on mobile devices, you and your attendees will have to use the mobile application.</p><p>Please note that embedded event rooms are not supported by the RWD version.</p></div><div id="how-much-bandwidth-do-i-need-for-clickmeeting" class="chapter"><h2 class="article__title"> How much bandwidth do I need for ClickMeeting?</h2><p>The free trial account allows you to host events with one additional presenter. This means that there are two camera feeds (as well as two seats) available for the organizer of the event and the presenter.</p><p>Paid accounts allow you to have up to 8 video camera feeds during a webinar and 40 video camera feeds during a meeting.</p><p>ClickMeeting works with all laptop built-in cameras and most of the webcams. A more advanced or professional camera may need installing additional software or hardware and must be consulted with our <a href="mailto:sales@clickmeeting.com"><strong>Sales Team</strong></a>. To test the camera compatibility, we recommend creating <a href="https://clickmeeting.com/free-signup"><strong>a free trial account</strong></a>.</p><p>You can purchase up to 14 presenter seats; however, only up to 8 presenters will be able to turn on their microphones and cameras during a webinar. Please note that <strong>additional presenter seats are available only during webinars</strong>, not meetings. To ensure the optimum stream quality, we recommend that each event participant use a separate network.</p><p><strong>ClickMeeting technical specification:</strong></p><table class="t1" cellspacing="0" cellpadding="0"><tbody><tr><td class="td1" valign="top"><p class="p1"><b>Call type</b></p></td><td class="td1" valign="top"><p class="p2"><b>Attendee (download<br /> </b><b>speed)</b></p></td><td class="td1" valign="top"><p class="p2"><b>Presenter (upload<br /> speed)</b></p></td></tr><tr><td class="td1" valign="top"><p class="p1">Audio</p></td><td class="td1" valign="top"><p class="p1">512 kbps</p></td><td class="td1" valign="top"><p class="p1">512 kbps</p></td></tr><tr><td class="td1" valign="top"><p class="p1">Audio + video SD</p></td><td class="td1" valign="top"><p class="p1">512 kbps + 1 Mbps</p></td><td class="td1" valign="top"><p class="p1">512 kbps + 1 Mbps</p></td></tr><tr><td class="td1" valign="top"><p class="p1">Audio + video HD</p></td><td class="td1" valign="top"><p class="p1">512 kbps + 2 Mbps</p></td><td class="td1" valign="top"><p class="p1">512 kbps + 2 Mbps</p></td></tr><tr><td class="td1" valign="top"><p class="p1">Screen sharing (Lite Mode)</p></td><td class="td1" valign="top"><p class="p1">2 Mbps</p></td><td class="td1" valign="top"><p class="p1">2 Mbps</p></td></tr><tr><td class="td1" valign="top"><p class="p1">Screen sharing (HQ Mode)</p></td><td class="td1" valign="top"><p class="p1">2 – 5 Mbps</p></td><td class="td1" valign="top"><p class="p1">2 – 5 Mbps</p></td></tr><tr><td class="td1" valign="top"><p class="p1">Screen sharing (Browser-based)</p></td><td class="td1" valign="top"><p class="p1">1 – 4 Mbps</p></td><td class="td1" valign="top"><p class="p1">1 – 4 Mbps</p></td></tr><tr><td class="td1" valign="top"></td><td class="td1" valign="top"></td><td class="td1" valign="top"></td></tr></tbody></table><p style="text-align: left;">To achieve the best possible video quality, each event participant should make sure they have a strong and stable Internet connection. It is best to use a private WIFI or an Ethernet Cable and keep unnecessary apps from running in the background while hosting an event. Same goes for unnecessary browser tabs and windows.</p><p style="text-align: left;">Please postpone any updates and avoid uploading/downloading large files.</p><p>Feel free to test your microphone and camera by running an AV test in the account panel (<a href="https://knowledge.clickmeeting.com/video/av-tester/">for hosts</a>) or in email invitations (<a href="https://knowledge.clickmeeting.com/video/joining-an-event/">for attendees</a>).</p></div><div id="what-are-the-hardware-and-software-requirements-to-host-events-on-clickmeeting" class="chapter"><h2 class="article__title"> What are the hardware and software requirements to host events on ClickMeeting?</h2><p>Requirements that must be met:</p><ul><li>2 GHz dual-core processor or better (4-core preferable);</li><li>2 GB of RAM (4 GB or more recommended);</li><li>An operating system such as Windows 10 (Windows 11 recommended), Mac OS 13 (the newest version recommended), Linux, Chrome OS.</li></ul><p>As ClickMeeting is a browser-based platform, it is required to use the latest official versions of the following <b>browsers</b>: Google Chrome, Mozilla Firefox, Safari, Edge (Chromium), Yandex, or Opera.</p><p>The RWD room version works only on Safari and Google Chrome. To join a webinar in the RWD room, attendees need to have the latest version of one of these browsers on their mobile devices. <strong><a href="https://knowledge.clickmeeting.com/knowledge-base/first-steps/about-clickmeeting/#what-is-the-rwd-room">Here</a></strong> you can learn more about RWD.</p><p>To be sure you can host your event flawlessly, you can check the requirements with our <strong>System configuration test</strong>. On the right-hand side of the test, you can listen to a sample piece of music to check if your speakers or plugged-in headphones are working properly. You can check the audio level by talking to the microphone and observing the moving bar level, as well as see the stream from your camera.</p><p>The left-hand side of the System configuration test allows you to check if your connection to our conference servers is all set, and if the operating system and web browser are up to date. Please remember that the ClickMeeting platform selects available audio, microphone, and camera output by default.</p><p>ClickMeeting works with all laptop built-in cameras and most of the webcams. A more advanced or professional camera may need installing additional software or hardware and must be consulted with our <a href="mailto:sales@clickmeeting.com"><strong>Sales Team</strong></a>. To test the camera compatibility, we recommend creating <a href="https://clickmeeting.com/free-signup"><strong>a free trial account</strong></a>.</p><p>In order to use the service (including participating in conferences) on certain mobile devices, it may be necessary to download a relevant app in the iTunes App Store or Google Play Store. To use the service in the full audio-video range during a conference, it is necessary to have a webcam, microphone, and headset or loudspeaker connected to and recognized by your device, and they should not be simultaneously used by any another application.</p></div><div id="what-recording-quality-does-clickmeeting-offer" class="chapter"><h2 class="article__title"> What recording quality does ClickMeeting offer?</h2><p>You can record your event in <strong>full HD quality (1080p)</strong>. Make sure you enable it in the <strong>Advanced Settings</strong> of your account panel before joining the event. These settings will only apply to future recordings. You can enable the HD recording quality individually for a specific event under Automation → Recording Quality. The recording will be saved in your account panel and will be available for download. When downloaded, HD files will take up more space on your device due to the higher quality.</p></div><div id="how-do-i-use-the-clickmeeting-mobile-app" class="chapter"><h2 class="article__title"> How do I use the ClickMeeting mobile app?</h2><p>Start by downloading the app to your mobile device (<a href="https://apps.apple.com/us/app/clickmeeting-webinars-meetings/id1141803571">iOS</a> or <a href="https://play.google.com/store/apps/details?id=air.com.implix.clickmeetingmobile&hl=en&gl=US">Android</a>).</p><p>Scan this QR code with your phone to install the app.</p><p style="text-align: center;"><strong>iOS</strong></p><p><a href="https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-appstore.png"><img fetchpriority="high" decoding="async" class="alignnone size-medium wp-image-9215" src="https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-appstore-300x300.png" alt="" width="300" height="300" srcset="https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-appstore-300x300.png 300w, https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-appstore-150x150.png 150w, https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-appstore-768x768.png 768w, https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-appstore-640x640.png 640w, https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-appstore-360x360.png 360w, https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-appstore.png 1015w" sizes="(max-width: 300px) 100vw, 300px" /></a></p><p style="text-align: center;"><strong>Android</strong></p><p><a href="https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-googleplay.png"><noscript><img decoding="async" class="alignnone size-medium wp-image-9216" src="https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-googleplay-300x300.png" alt="" width="300" height="300" srcset="https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-googleplay-300x300.png 300w, https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-googleplay-150x150.png 150w, https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-googleplay-768x768.png 768w, https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-googleplay-640x640.png 640w, https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-googleplay-360x360.png 360w, https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-googleplay.png 1014w" sizes="(max-width: 300px) 100vw, 300px" /></noscript><img decoding="async" class="lazyload alignnone size-medium wp-image-9216" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20300%20300%22%3E%3C/svg%3E' data-src="https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-googleplay-300x300.png" alt="" width="300" height="300" data-srcset="https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-googleplay-300x300.png 300w, https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-googleplay-150x150.png 150w, https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-googleplay-768x768.png 768w, https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-googleplay-640x640.png 640w, https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-googleplay-360x360.png 360w, https://knowledge.clickmeeting.com/uploads/2021/11/qrcode-mobilka-googleplay.png 1014w" data-sizes="(max-width: 300px) 100vw, 300px" /></a></p><p>Then join an event using the mobile app. As a <em>host</em>, you would need to log in to your ClickMeeting account first. Launch the app and choose <strong>I’m a host</strong>, then enter your email/login and password.</p><p><a href="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-1.jpg"><noscript><img decoding="async" class="aligncenter wp-image-7939 " src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-1-169x300.jpg" alt="" width="202" height="359" srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-1-169x300.jpg 169w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-1-576x1024.jpg 576w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-1-768x1365.jpg 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-1-864x1536.jpg 864w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-1-640x1138.jpg 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-1-360x640.jpg 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-1-1024x1820.jpg 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-1.jpg 1080w" sizes="(max-width: 202px) 100vw, 202px" /></noscript><img decoding="async" class="lazyload aligncenter wp-image-7939 " src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20202%20359%22%3E%3C/svg%3E' data-src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-1-169x300.jpg" alt="" width="202" height="359" data-srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-1-169x300.jpg 169w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-1-576x1024.jpg 576w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-1-768x1365.jpg 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-1-864x1536.jpg 864w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-1-640x1138.jpg 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-1-360x640.jpg 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-1-1024x1820.jpg 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-1.jpg 1080w" data-sizes="(max-width: 202px) 100vw, 202px" /></a></p><p>Once you have logged in, you can join any of your previously scheduled events. Choose an event from the list and click the <strong>Join event </strong>button. If you are in a hurry, click the <strong>Meet now</strong> button to instantly join a new event room.</p><p><a href="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-2.jpg"><noscript><img decoding="async" class=" wp-image-7940 aligncenter" src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-2-169x300.jpg" alt="" width="195" height="346" srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-2-169x300.jpg 169w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-2-576x1024.jpg 576w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-2-768x1365.jpg 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-2-864x1536.jpg 864w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-2-640x1138.jpg 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-2-360x640.jpg 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-2-1024x1820.jpg 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-2.jpg 1080w" sizes="(max-width: 195px) 100vw, 195px" /></noscript><img decoding="async" class="lazyload wp-image-7940 aligncenter" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20195%20346%22%3E%3C/svg%3E' data-src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-2-169x300.jpg" alt="" width="195" height="346" data-srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-2-169x300.jpg 169w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-2-576x1024.jpg 576w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-2-768x1365.jpg 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-2-864x1536.jpg 864w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-2-640x1138.jpg 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-2-360x640.jpg 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-2-1024x1820.jpg 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-2.jpg 1080w" data-sizes="(max-width: 195px) 100vw, 195px" /></a></p><p>Along with accessing your ClickMeeting events, you can download/delete your files in the Files tab of your account panel.</p><p><a href="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-3.jpg"><noscript><img decoding="async" class=" wp-image-7941 aligncenter" src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-3-169x300.jpg" alt="" width="198" height="351" srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-3-169x300.jpg 169w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-3-576x1024.jpg 576w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-3-768x1365.jpg 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-3-864x1536.jpg 864w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-3-640x1138.jpg 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-3-360x640.jpg 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-3-1024x1820.jpg 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-3.jpg 1080w" sizes="(max-width: 198px) 100vw, 198px" /></noscript><img decoding="async" class="lazyload wp-image-7941 aligncenter" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20198%20351%22%3E%3C/svg%3E' data-src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-3-169x300.jpg" alt="" width="198" height="351" data-srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-3-169x300.jpg 169w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-3-576x1024.jpg 576w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-3-768x1365.jpg 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-3-864x1536.jpg 864w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-3-640x1138.jpg 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-3-360x640.jpg 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-3-1024x1820.jpg 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-3.jpg 1080w" data-sizes="(max-width: 198px) 100vw, 198px" /></a></p><p>You can also view your account settings and contact our Customer Success Team, if necessary – to do so, please enter the Settings tab.</p><p><a href="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-4.jpg"><noscript><img decoding="async" class=" wp-image-7942 aligncenter" src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-4-169x300.jpg" alt="" width="206" height="366" srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-4-169x300.jpg 169w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-4-576x1024.jpg 576w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-4-768x1365.jpg 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-4-864x1536.jpg 864w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-4-640x1138.jpg 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-4-360x640.jpg 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-4-1024x1820.jpg 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-4.jpg 1080w" sizes="(max-width: 206px) 100vw, 206px" /></noscript><img decoding="async" class="lazyload wp-image-7942 aligncenter" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20206%20366%22%3E%3C/svg%3E' data-src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-4-169x300.jpg" alt="" width="206" height="366" data-srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-4-169x300.jpg 169w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-4-576x1024.jpg 576w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-4-768x1365.jpg 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-4-864x1536.jpg 864w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-4-640x1138.jpg 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-4-360x640.jpg 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-4-1024x1820.jpg 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-4.jpg 1080w" data-sizes="(max-width: 206px) 100vw, 206px" /></a></p><p>To join an event as an <em>attendee</em>, launch the mobile app, choose <strong>I’m an attendee </strong>and enter the event ID. The ID is included in a ClickMeeting email invitation.</p><p><a href="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-5.jpg"><noscript><img decoding="async" class=" wp-image-7943 aligncenter" src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-5-169x300.jpg" alt="" width="205" height="364" srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-5-169x300.jpg 169w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-5-576x1024.jpg 576w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-5-768x1365.jpg 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-5-864x1536.jpg 864w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-5-640x1138.jpg 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-5-360x640.jpg 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-5-1024x1820.jpg 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-5.jpg 1080w" sizes="(max-width: 205px) 100vw, 205px" /></noscript><img decoding="async" class="lazyload wp-image-7943 aligncenter" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20205%20364%22%3E%3C/svg%3E' data-src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-5-169x300.jpg" alt="" width="205" height="364" data-srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-5-169x300.jpg 169w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-5-576x1024.jpg 576w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-5-768x1365.jpg 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-5-864x1536.jpg 864w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-5-640x1138.jpg 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-5-360x640.jpg 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-5-1024x1820.jpg 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-5.jpg 1080w" data-sizes="(max-width: 205px) 100vw, 205px" /></a></p><p>Alternatively, the host can share it through other channels (e.g. on social media/in a text message). If you have received an event URL, e.g. as part of a ClickMeeting email invitation, click the URL to join the event. You can choose if you would like to join it using the mobile app or from a mobile browser (Chrome/Safari).</p><p><a href="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-6.png"><noscript><img decoding="async" class=" wp-image-7944 aligncenter" src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-6-175x300.png" alt="" width="205" height="351" srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-6-175x300.png 175w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-6-597x1024.png 597w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-6-640x1097.png 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-6-360x617.png 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-6.png 644w" sizes="(max-width: 205px) 100vw, 205px" /></noscript><img decoding="async" class="lazyload wp-image-7944 aligncenter" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20205%20351%22%3E%3C/svg%3E' data-src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-6-175x300.png" alt="" width="205" height="351" data-srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-6-175x300.png 175w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-6-597x1024.png 597w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-6-640x1097.png 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-6-360x617.png 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-6.png 644w" data-sizes="(max-width: 205px) 100vw, 205px" /></a></p><p>To join the room as a <em>presenter</em>, click the link in your event invitation. You will be automatically redirected to the ClickMeeting mobile app.</p><p>As soon as you have joined the event as a host or presenter, you can access the following tabs at the bottom of the screen: Event along with the AV bar, Chat, Attendees, Settings, Info, Menu. The buttons at the top enable you to start the event, start recording, as well as leave the event room.</p><p><a href="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-7.jpg"><noscript><img decoding="async" class=" wp-image-7945 aligncenter" src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-7-169x300.jpg" alt="" width="190" height="337" srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-7-169x300.jpg 169w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-7-576x1024.jpg 576w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-7-768x1365.jpg 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-7-864x1536.jpg 864w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-7-640x1138.jpg 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-7-360x640.jpg 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-7-1024x1820.jpg 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-7.jpg 1080w" sizes="(max-width: 190px) 100vw, 190px" /></noscript><img decoding="async" class="lazyload wp-image-7945 aligncenter" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20190%20337%22%3E%3C/svg%3E' data-src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-7-169x300.jpg" alt="" width="190" height="337" data-srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-7-169x300.jpg 169w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-7-576x1024.jpg 576w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-7-768x1365.jpg 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-7-864x1536.jpg 864w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-7-640x1138.jpg 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-7-360x640.jpg 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-7-1024x1820.jpg 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-7.jpg 1080w" data-sizes="(max-width: 190px) 100vw, 190px" /></a></p><p>The buttons to enable/disable microphone and camera are located in the <strong>AV</strong> bar. Tab the three dots menu in the AV bar to access more features: Mute all, Camera mirror view, AV quality and AV layout selection. Tap the icon next to the mic icon to change from using the smartphone’s front camera to the rear one.</p><p>The <strong>Chat</strong> icon is visible to everyone in the event room. The host or presenter can disable the chat feature at any moment or enable chat moderation under Settings.</p><p>Enter the <strong>Attendees</strong> tab to view everyone who has joined the event. Use one of the 6 categories to easily search for/filter your participants: Presenters, In the waiting room, Technical problem, Raise hand, Web, Mobile. To quickly invite more attendees, tap the icon in the top right corner of the Attendees tab and share your event details on Instagram, Messenger, Facebook, Gmail, Whatsapp, through a text message, etc.</p><p><a href="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-8.jpg"><noscript><img decoding="async" class=" wp-image-7946 aligncenter" src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-8-169x300.jpg" alt="" width="199" height="353" srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-8-169x300.jpg 169w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-8-576x1024.jpg 576w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-8-768x1365.jpg 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-8-864x1536.jpg 864w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-8-640x1138.jpg 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-8-360x640.jpg 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-8-1024x1820.jpg 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-8.jpg 1080w" sizes="(max-width: 199px) 100vw, 199px" /></noscript><img decoding="async" class="lazyload wp-image-7946 aligncenter" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20199%20353%22%3E%3C/svg%3E' data-src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-8-169x300.jpg" alt="" width="199" height="353" data-srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-8-169x300.jpg 169w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-8-576x1024.jpg 576w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-8-768x1365.jpg 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-8-864x1536.jpg 864w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-8-640x1138.jpg 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-8-360x640.jpg 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-8-1024x1820.jpg 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-8.jpg 1080w" data-sizes="(max-width: 199px) 100vw, 199px" /></a></p><p>Go to <strong>Settings</strong> to change the app interface language and manage app permission settings. You can also enable/disable the attendee list there, manage chat settings (enable/disable the chat, enable/disable chat moderation) and select your preferred recording layout. If you are using our mobile app on an Android device, click Broadcast camera view in the background to keep streaming your camera video in the background while the app is minimized.</p><p><a href="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-9.jpg"><noscript><img decoding="async" class=" wp-image-7947 aligncenter" src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-9-169x300.jpg" alt="" width="204" height="362" srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-9-169x300.jpg 169w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-9-576x1024.jpg 576w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-9-768x1365.jpg 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-9-864x1536.jpg 864w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-9-640x1138.jpg 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-9-360x640.jpg 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-9-1024x1820.jpg 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-9.jpg 1080w" sizes="(max-width: 204px) 100vw, 204px" /></noscript><img decoding="async" class="lazyload wp-image-7947 aligncenter" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20204%20362%22%3E%3C/svg%3E' data-src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-9-169x300.jpg" alt="" width="204" height="362" data-srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-9-169x300.jpg 169w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-9-576x1024.jpg 576w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-9-768x1365.jpg 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-9-864x1536.jpg 864w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-9-640x1138.jpg 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-9-360x640.jpg 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-9-1024x1820.jpg 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-9.jpg 1080w" data-sizes="(max-width: 204px) 100vw, 204px" /></a></p><p>The <strong>Info</strong> tab contains information about the event host and the event itself. There you can also start a live chat with our Customer Success Team, if needed.</p><p><a href="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-10.png"><noscript><img decoding="async" class=" wp-image-7948 aligncenter" src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-10-169x300.png" alt="" width="210" height="373" srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-10-169x300.png 169w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-10-575x1024.png 575w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-10-768x1367.png 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-10-640x1139.png 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-10-360x641.png 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-10.png 780w" sizes="(max-width: 210px) 100vw, 210px" /></noscript><img decoding="async" class="lazyload wp-image-7948 aligncenter" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20210%20373%22%3E%3C/svg%3E' data-src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-10-169x300.png" alt="" width="210" height="373" data-srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-10-169x300.png 169w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-10-575x1024.png 575w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-10-768x1367.png 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-10-640x1139.png 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-10-360x641.png 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-use-the-ClickMeeting-mobile-app-10.png 780w" data-sizes="(max-width: 210px) 100vw, 210px" /></a></p><p>Finally, the <strong>Menu</strong> tab reflects the Menu in the desktop version. It has the same features except for the Live streaming services.</p></div><div id="how-do-i-join-an-event-from-an-ipad-iphone-or-android-device" class="chapter"><h2 class="article__title"> How do I join an event from an iPad, iPhone or Android device?</h2><p>Launch your ClickMeeting mobile application.</p><p>If you are using a tablet, choose <strong>I’m a Participant</strong> or <strong>I’m a Host</strong>. Then enter <strong>Meeting ID</strong>, click <strong>Join</strong>, provide your name and email address, and again click <strong>Join</strong>.</p><p>If you are using a smartphone, the <strong>Participant</strong> tab is displayed by default. To change to <strong>Host</strong>, simply change the tab. Enter meeting ID, your name and email address, and click <strong>Join</strong>.</p><p><a href="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-join-from-ipad-1.jpg"><noscript><img decoding="async" class=" wp-image-7972 aligncenter" src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-join-from-ipad-1-169x300.jpg" alt="" width="190" height="337" srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-join-from-ipad-1-169x300.jpg 169w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-join-from-ipad-1-576x1024.jpg 576w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-join-from-ipad-1-768x1365.jpg 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-join-from-ipad-1-864x1536.jpg 864w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-join-from-ipad-1-640x1138.jpg 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-join-from-ipad-1-360x640.jpg 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-join-from-ipad-1-1024x1820.jpg 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-join-from-ipad-1.jpg 1080w" sizes="(max-width: 190px) 100vw, 190px" /></noscript><img decoding="async" class="lazyload wp-image-7972 aligncenter" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20190%20337%22%3E%3C/svg%3E' data-src="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-join-from-ipad-1-169x300.jpg" alt="" width="190" height="337" data-srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-join-from-ipad-1-169x300.jpg 169w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-join-from-ipad-1-576x1024.jpg 576w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-join-from-ipad-1-768x1365.jpg 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-join-from-ipad-1-864x1536.jpg 864w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-join-from-ipad-1-640x1138.jpg 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-join-from-ipad-1-360x640.jpg 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-join-from-ipad-1-1024x1820.jpg 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-do-I-join-from-ipad-1.jpg 1080w" data-sizes="(max-width: 190px) 100vw, 190px" /></a></p><p>Use the <strong>QR code</strong> feature to seamlessly join an active event on your mobile device. Switch from a web browser to a mobile browser/ClickMeeting mobile app without having to re-enter your login details. Simply enter the Event board tab in the top right corner of the event room, click <strong>Generate QR</strong> and then scan the code with your mobile device. If you are joining the event as a presenter, please note that you need to have the ClickMeeting mobile app installed to use the QR code feature.</p><p><a href="https://knowledge.clickmeeting.com/uploads/2021/11/how-do-i-join-from-ipad-2.png"><noscript><img decoding="async" class=" wp-image-7973 aligncenter" src="https://knowledge.clickmeeting.com/uploads/2021/11/how-do-i-join-from-ipad-2-218x300.png" alt="" width="253" height="348" srcset="https://knowledge.clickmeeting.com/uploads/2021/11/how-do-i-join-from-ipad-2-218x300.png 218w, https://knowledge.clickmeeting.com/uploads/2021/11/how-do-i-join-from-ipad-2-104x144.png 104w, https://knowledge.clickmeeting.com/uploads/2021/11/how-do-i-join-from-ipad-2-640x882.png 640w, https://knowledge.clickmeeting.com/uploads/2021/11/how-do-i-join-from-ipad-2-360x496.png 360w, https://knowledge.clickmeeting.com/uploads/2021/11/how-do-i-join-from-ipad-2.png 688w" sizes="(max-width: 253px) 100vw, 253px" /></noscript><img decoding="async" class="lazyload wp-image-7973 aligncenter" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20253%20348%22%3E%3C/svg%3E' data-src="https://knowledge.clickmeeting.com/uploads/2021/11/how-do-i-join-from-ipad-2-218x300.png" alt="" width="253" height="348" data-srcset="https://knowledge.clickmeeting.com/uploads/2021/11/how-do-i-join-from-ipad-2-218x300.png 218w, https://knowledge.clickmeeting.com/uploads/2021/11/how-do-i-join-from-ipad-2-104x144.png 104w, https://knowledge.clickmeeting.com/uploads/2021/11/how-do-i-join-from-ipad-2-640x882.png 640w, https://knowledge.clickmeeting.com/uploads/2021/11/how-do-i-join-from-ipad-2-360x496.png 360w, https://knowledge.clickmeeting.com/uploads/2021/11/how-do-i-join-from-ipad-2.png 688w" data-sizes="(max-width: 253px) 100vw, 253px" /></a></p></div><div id="how-to-use-the-clickmeeting-desktop-app" class="chapter"><h2 class="article__title"> How to use the ClickMeeting desktop app?</h2><p>Joining and managing events can be done in a few ways. You can either choose an <strong>updated browser</strong> and join your event from there. Alternatively, you can download <strong>the ClickMeeting mobile app</strong>, which is compatible with any smartphone, or you can use our <strong>desktop application</strong> which not only will allow you to join or manage your conferences but also change the virtual background in your camera stream.</p><p>Before proceeding to the meeting login page, your attendees get to choose if they wish to join it via ClickMeeting desktop app or from a web browser. Please note that this option is enabled by default. To disable it, log in to your account, go to Account settings → Advanced settings, then deselect <b>Allow users to choose how to join the event</b> and click <strong>Save</strong><b>.</b></p><p>To be able to join, manage, and host events with our ClickMeeting desktop app, you would need to download it first. Click <a href="https://sc.stat-cdn.com/storage/files/desktop/release/stable/ClickMeeting Desktop.dmg"><strong>here</strong></a> if your device has the <strong>Intel-based</strong> <strong>Mac OS </strong>system,<strong> <a href="https://sc.stat-cdn.com/storage/files/desktop/release/stable/ClickMeeting Desktop-arm64.dmg">here</a> </strong>if your device has the <strong>Apple M1/M2-based </strong>system or <a href="https://sc.stat-cdn.com/storage/files/desktop/release/stable/ClickMeeting Desktop Setup.exe"><strong>here</strong></a> if you prefer to work with <strong>Windows</strong>. The download and installation process will take only a few moments.</p><p>After the installation is ready, open the application and wait for it to load. <strong>Install any updates if necessary</strong>. This will make your experience better and help you avoid unnecessary issues during your event. The update might take a while, so please do not close the popup window.</p><p>The next screen on the desktop application will prompt you to choose whether you would like to <strong>log in as a host or as an attendee</strong>. The host will be asked to provide their <strong>username</strong> or <strong>email address</strong> assigned to the account as well as the <strong>password</strong>. The attendee will need to provide the <strong>event ID</strong> or <strong>room URL</strong> to join the conference.</p><p><a href="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-1.png"><noscript><img decoding="async" class="size-medium wp-image-7949 aligncenter" src="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-1-294x300.png" alt="" width="294" height="300" srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-1-294x300.png 294w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-1-1003x1024.png 1003w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-1-768x784.png 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-1-640x653.png 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-1-360x367.png 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-1-1024x1045.png 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-1.png 1156w" sizes="(max-width: 294px) 100vw, 294px" /></noscript><img decoding="async" class="lazyload size-medium wp-image-7949 aligncenter" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20294%20300%22%3E%3C/svg%3E' data-src="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-1-294x300.png" alt="" width="294" height="300" data-srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-1-294x300.png 294w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-1-1003x1024.png 1003w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-1-768x784.png 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-1-640x653.png 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-1-360x367.png 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-1-1024x1045.png 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-1.png 1156w" data-sizes="(max-width: 294px) 100vw, 294px" /></a></p><p>If you’re an attendee, you will be redirected straight to the event room or the waiting room. In the latter case, please wait for the host to start the event.</p><p>The organizer, however, sees a different layout of the application. Once the application loads, you will see four tabs containing the event you have already scheduled. You can check which of them are your <strong>upcoming</strong>, <strong>permanent</strong>, or <strong>favorite events</strong>. If you would like to create one, click the <strong>Create event</strong> button, and choose which type of event you would like to schedule. Please note that creating events within the desktop app is not possible and you will be redirected to your standard account panel to do this in a browser.</p> <noscript><img class="image" style="aspect-ratio: 1366/389;" width="1366" height="389" src="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-2-1024x292.png" alt=""></noscript><img class="lazyload image" style="aspect-ratio: 1366/389;" width="1366" height="389" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%201366%20389%22%3E%3C/svg%3E' data-src="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-2-1024x292.png" alt=""><p>To join the event from the list, click the <strong>Join</strong> button next to it or click the <strong>Join event</strong> button in the upper-right corner of the desktop app. Provide the event ID or room URL and join the conference.</p><p>Please note that each event can be added to the <strong>Favorites</strong> section, and they will be listed in the <strong>Favorites</strong> tab. We recommend adding here your recurring daily, weekly, or monthly events. This will help you have them at your fingertips at all times.</p><p>Each event on the list can be easily managed. Click three dots next to the event of your choice and decide if you would like to <strong>share</strong> it on your social media or via email message. You can check the details of each event in the <strong>Details</strong> tab and find the room URL, event ID, event type, and access type info there. You can also <strong>edit</strong> the event (this action will redirect you to your browser-based account panel) or <strong>delete</strong> it if you do not need it anymore.</p><p><a href="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-3.png"><noscript><img decoding="async" class="size-medium wp-image-7951 aligncenter" src="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-3-248x300.png" alt="" width="248" height="300" srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-3-248x300.png 248w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-3-360x435.png 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-3.png 424w" sizes="(max-width: 248px) 100vw, 248px" /></noscript><img decoding="async" class="lazyload size-medium wp-image-7951 aligncenter" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20248%20300%22%3E%3C/svg%3E' data-src="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-3-248x300.png" alt="" width="248" height="300" data-srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-3-248x300.png 248w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-3-360x435.png 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-3.png 424w" data-sizes="(max-width: 248px) 100vw, 248px" /></a></p><p>All of the files that you would like to present during your event can also be managed from and added to the desktop application. Click on the <strong>folder</strong> <strong>icon</strong> on the left to display your <strong>presentation</strong>, <strong>image</strong>, <strong>video</strong>, <strong>audio</strong>, and <strong>other</strong> <strong>files</strong>. <strong>Preview</strong>, <strong>download</strong>, <strong>delete</strong>, and <strong>add</strong> <strong>files</strong> you need during your webinar or meeting. Remember that the file you upload cannot be bigger than 1 GB.</p><p>Click on your profile picture in the upper-right corner of the app to find out more details. In the first tab, <strong>Profile</strong>, you will find all details regarding your account and subscription plan. In the <strong>Settings</strong> tab, you can change the <strong>Appearance</strong> settings and choose the app mode (<strong>light</strong> or <strong>dark</strong>).</p><p><a href="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-4.png"><noscript><img decoding="async" class="size-medium wp-image-7952 aligncenter" src="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-4-300x280.png" alt="" width="300" height="280" srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-4-300x280.png 300w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-4-360x336.png 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-4.png 510w" sizes="(max-width: 300px) 100vw, 300px" /></noscript><img decoding="async" class="lazyload size-medium wp-image-7952 aligncenter" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20300%20280%22%3E%3C/svg%3E' data-src="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-4-300x280.png" alt="" width="300" height="280" data-srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-4-300x280.png 300w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-4-360x336.png 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-4.png 510w" data-sizes="(max-width: 300px) 100vw, 300px" /></a></p><p>The <strong>Background</strong> section allows you to enable virtual background during your event. <strong>Choose</strong> one of the available <strong>background pictures</strong>, <strong>add your own picture</strong>, or simply <strong>blur the background</strong>. These settings can be easily adjusted by clicking the <strong>Adjust</strong> button. In the <strong>Language</strong> tab, you can choose the language you want to use for the app.</p><p><a href="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-5.png"><noscript><img decoding="async" class="size-medium wp-image-7953 aligncenter" src="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-5-300x274.png" alt="" width="300" height="274" srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-5-300x274.png 300w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-5-1024x936.png 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-5-768x702.png 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-5-640x585.png 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-5-360x329.png 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-5.png 1236w" sizes="(max-width: 300px) 100vw, 300px" /></noscript><img decoding="async" class="lazyload size-medium wp-image-7953 aligncenter" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20300%20274%22%3E%3C/svg%3E' data-src="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-5-300x274.png" alt="" width="300" height="274" data-srcset="https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-5-300x274.png 300w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-5-1024x936.png 1024w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-5-768x702.png 768w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-5-640x585.png 640w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-5-360x329.png 360w, https://knowledge.clickmeeting.com/uploads/2021/11/How-to-use-desktop-app-5.png 1236w" data-sizes="(max-width: 300px) 100vw, 300px" /></a></p></div><div id="what-security-certifications-does-clickmeeting-have" class="chapter"><h2 class="article__title"> What security certifications does ClickMeeting have?</h2><p>ClickMeeting holds a number of certificates which include an ISO/IEC 27701:2019 and GDPR compliance certificate related to ClickMeeting’s Management System in the context of the ClickMeeting Platform. The <a href="https://knowledge.clickmeeting.com/uploads/2022/12/certificate-bvc-en-1.pdf">certificate</a> was issued by Bureau Veritas Certification.</p><p><noscript><img decoding="async" class="aligncenter" src="https://knowledge.clickmeeting.com/uploads/2022/03/27701-300x139.png" /></noscript><img decoding="async" class="lazyload aligncenter" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20210%20140%22%3E%3C/svg%3E' data-src="https://knowledge.clickmeeting.com/uploads/2022/03/27701-300x139.png" /></p></div></div><div class="related_materials"><h3 class="article__title"> Related materials</h3><div class="related_materials__content"> <a target="_blank" href="https://knowledge.clickmeeting.com/guides/getting-started/" class="related_materials__element"> <noscript><img width="125" height="177" src="https://knowledge.clickmeeting.com/uploads/2020/12/getting-started-EN-125x177.jpg" class="attachment-related_materials size-related_materials 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