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00.78-.78v-3.55a1 1 0 012 0v3.55A2.77 2.77 0 0118.22 21zM12 15.67a1 1 0 01-.35-.08.83.83 0 01-.34-.22l-4.46-4.44a1 1 0 01-.29-.71 1 1 0 01.29-.7 1 1 0 011.41 0L11 12.25V4a1 1 0 012 0v8.25l2.74-2.73a1 1 0 011.41 0 1 1 0 01.29.7 1 1 0 01-.29.71l-4.44 4.44a1 1 0 01-.33.22 1.05 1.05 0 01-.36.08z" fill="currentColor"></path></svg></span>Get Loom for Free</a><p class="text-thd-color-red-80 relative top-16 thd-caption whitespace-nowrap">For Mac, Windows, iOS, and Android</p></div></div></div></div><div class="px-fluid-base"><div class="aspect-video relative max-w-screen-lg mx-auto overflow-hidden rounded-md thd-rounded-ext" style="box-shadow:0 15px 50px 0 undefined"><img alt="Support team member sharing product walkthrough for client." loading="eager" width="2000" height="1200" decoding="async" data-nimg="1" class="h-full object-cover w-full" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fpvn35iyy%2Fproduction%2F255e97eb048c090814d7d4f08c46bbf7962bb2fe-3200x1800.jpg&w=2048&q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fpvn35iyy%2Fproduction%2F255e97eb048c090814d7d4f08c46bbf7962bb2fe-3200x1800.jpg&w=3840&q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fpvn35iyy%2Fproduction%2F255e97eb048c090814d7d4f08c46bbf7962bb2fe-3200x1800.jpg&w=3840&q=75"/><div class="absolute bottom-0 bg-gradient-to-t from-thd-color-grey-100 opacity-60 to-thd-color-black-0 h-10% w-full"></div><div class="absolute right-[3%] top-[6%] w-[22.3%]"><video class="absolute aspect-square drop-shadow-2xl rounded-full overflow-hidden shadow-sm w-full" height="648" loop="" muted="" playsinline="" width="648"><source type="video/mp4"/>Your browser does not support the video tag.</video></div><div class="HeroAnimation_timeline___6qKd"><span class="h-full overflow-hidden rounded-full translate-x-0 w-full"><span class="HeroAnimation_timelineFill__Pbdd9"></span></span><span class="HeroAnimation_timelineEmoji__g9i6N HeroAnimation_emoji1__LuAT7" style="left:1%"><svg viewBox="0 0 30 30"><text x="3" y="23">馃槏</text></svg></span><span class="HeroAnimation_timelineEmoji__g9i6N HeroAnimation_emoji2__dbHXQ" style="left:6%"><svg viewBox="0 0 30 30"><text x="3" y="23">馃槏</text></svg></span><span class="HeroAnimation_timelineEmoji__g9i6N HeroAnimation_emoji3__Sojfw" style="left:19%"><svg viewBox="0 0 30 30"><text x="3" y="23">馃檶</text></svg></span><span class="HeroAnimation_timelineEmoji__g9i6N HeroAnimation_emoji4__uox3k" style="left:35%"><svg viewBox="0 0 30 30"><text x="3" y="23">馃憤</text></svg></span><span class="HeroAnimation_timelineEmoji__g9i6N HeroAnimation_emoji5__D3k2z" style="left:43%"><svg viewBox="0 0 30 30"><text x="3" y="23">馃憤</text></svg></span><span class="HeroAnimation_timelineEmoji__g9i6N HeroAnimation_emoji6__vPPO1" style="left:69%"><svg viewBox="0 0 30 30"><text x="3" y="23">馃槷</text></svg></span><span class="HeroAnimation_timelineEmoji__g9i6N HeroAnimation_emoji7__vE54g" style="left:85%"><svg viewBox="0 0 30 30"><text x="3" y="23">馃槏</text></svg></span><span class="HeroAnimation_timelineEmoji__g9i6N HeroAnimation_emoji8__xHy4K" style="left:90%"><svg viewBox="0 0 30 30"><text x="3" y="23">馃檶</text></svg></span><span class="HeroAnimation_timelineEmoji__g9i6N HeroAnimation_emoji9__WLv1r" style="left:95%"><svg viewBox="0 0 30 30"><text x="3" y="23">馃憤</text></svg></span></div></div></div></section></div><div class="grid md:grid-cols-2 gap-x-fluid-lg px-fluid-base py-fluid-sm lg:px-fluid-lg"><header class="mb-fluid-sm"><div class="flex items-center gap-x-fixed-md"><h2 class="text-thd-color-red-90 thd-max-lg thd-heading-md mb-md md:mb-lg">Use video to build customer rapport</h2></div><p class="text-thd-color-red-80 thd-body-lg thd-max-2xl">Customers can watch videos versus reading long emails. Create quality customer service content to educate buyers and improve customer engagement.</p></header><div><div class="flex"><span class="flex justify-center mr-10 mt-4 hidden md:flex"><style data-emotion-css="1umdq94">.css-1umdq94{display:block;color:var(--thd-color-red-40);}.css-1umdq94 > svg,.css-1umdq94 > img{display:block;width:calc(3 * var(--lns-unit,8px));height:calc(3 * var(--lns-unit,8px));}</style><span color="var(--thd-color-red-40)" size="3" class="css-1umdq94"><svg viewBox="0 0 24 24" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M20.707 5.293a1 1 0 010 1.414l-11 11a1 1 0 01-1.414 0l-5-5a1 1 0 111.414-1.414L9 15.586 19.293 5.293a1 1 0 011.414 0z" fill="currentColor"></path></svg></span></span><header class="flex align-start justify-start mb-fluid-xs flex flex-col justify-center mb-fluid-sm"><div class="flex items-center gap-x-fixed-md"><h2 class="text-thd-color-red-90 thd-heading-xs sm">Video is timely</h2></div><p class="text-thd-color-red-80 thd-body-sm">Close the customer feedback loop faster, resolving customer questions and concerns with a personal touch.</p></header></div><div class="flex"><span class="flex justify-center mr-10 mt-4 hidden md:flex"><style data-emotion-css="1umdq94">.css-1umdq94{display:block;color:var(--thd-color-red-40);}.css-1umdq94 > svg,.css-1umdq94 > img{display:block;width:calc(3 * var(--lns-unit,8px));height:calc(3 * var(--lns-unit,8px));}</style><span color="var(--thd-color-red-40)" size="3" class="css-1umdq94"><svg viewBox="0 0 24 24" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M20.707 5.293a1 1 0 010 1.414l-11 11a1 1 0 01-1.414 0l-5-5a1 1 0 111.414-1.414L9 15.586 19.293 5.293a1 1 0 011.414 0z" fill="currentColor"></path></svg></span></span><header class="flex align-start justify-start mb-fluid-xs flex flex-col justify-center mb-fluid-sm"><div class="flex items-center gap-x-fixed-md"><h2 class="text-thd-color-red-90 thd-heading-xs sm">Video is personalized</h2></div><p class="text-thd-color-red-80 thd-body-sm">Create custom videos to meet every customer's needs and show them how to get the most out of your product in clear, visual detail.</p></header></div><div class="flex"><span class="flex justify-center mr-10 mt-4 hidden md:flex"><style data-emotion-css="1umdq94">.css-1umdq94{display:block;color:var(--thd-color-red-40);}.css-1umdq94 > svg,.css-1umdq94 > img{display:block;width:calc(3 * var(--lns-unit,8px));height:calc(3 * var(--lns-unit,8px));}</style><span color="var(--thd-color-red-40)" size="3" class="css-1umdq94"><svg viewBox="0 0 24 24" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M20.707 5.293a1 1 0 010 1.414l-11 11a1 1 0 01-1.414 0l-5-5a1 1 0 111.414-1.414L9 15.586 19.293 5.293a1 1 0 011.414 0z" fill="currentColor"></path></svg></span></span><header class="flex align-start justify-start mb-fluid-xs flex flex-col justify-center mb-fluid-sm"><div class="flex items-center gap-x-fixed-md"><h2 class="text-thd-color-red-90 thd-heading-xs sm">Video is interactive</h2></div><p class="text-thd-color-red-80 thd-body-sm">Keep track of how your videos are resonating with your audience, and know when customers might need extra support.</p></header></div></div></div><section class="py-fluid-lg overflow-hidden"><div class="max-w-screen-3xl mx-auto"><h2 class="thd-heading-md text-thd-color-black thd-max-social flex flex-col text-center items-center mx-auto px-fluid-base md:px-0">Thousands of customer service teams use Loom to boost support</h2><div class="mt-3xl"><div class="thd-container-max flex flex-col items-center"><ul class="grid grid-cols-3 gap-fixed-xl items-center md:flex md:flex-wrap md:gap-fluid-sm md:justify-center mb-fixed-2xl thd-fadient-btm" style="--bg-direction:0deg;--from-bg:var(--thd-color-white);--to-bg:rgba(255,255,255,0)"><li style="--filter-color:invert(58%) sepia(13%) saturate(501%) hue-rotate(213deg) brightness(86%) contrast(88%);--logo-height:34px;--logo-width:113px"><img alt="HubSpot" class="thd-filter thd-logo w-full h-full mx-auto" height="34" src="https://cdn.sanity.io/images/pvn35iyy/production/ed2fbe013284dc7017af8a6b577d6a4134ad14b6-84x25.svg" width="113" loading="lazy"/></li><li style="--filter-color:invert(58%) sepia(13%) saturate(501%) hue-rotate(213deg) brightness(86%) contrast(88%);--logo-height:20px;--logo-width:135px"><img alt="Lacoste" class="thd-filter thd-logo w-full h-full mx-auto" height="20" src="https://cdn.sanity.io/images/pvn35iyy/production/f47c123a9e55ca281b42661d19d8ef2e58e32e83-152x23.svg" width="135" loading="lazy"/></li><li style="--filter-color:invert(58%) sepia(13%) saturate(501%) hue-rotate(213deg) brightness(86%) contrast(88%);--logo-height:23px;--logo-width:135px"><img alt="Postclick" class="thd-filter thd-logo w-full h-full mx-auto" height="23" src="https://cdn.sanity.io/images/pvn35iyy/production/67138cbd05157ec4e867bfbc6e678901aa96d11a-130x22.svg" width="135" loading="lazy"/></li><li style="--filter-color:invert(58%) sepia(13%) saturate(501%) hue-rotate(213deg) brightness(86%) contrast(88%);--logo-height:26px;--logo-width:113px"><img alt="Remote" class="thd-filter thd-logo w-full h-full mx-auto" height="26" src="https://cdn.sanity.io/images/pvn35iyy/production/5341cc007b217389b1e1054798648aae770c2038-148x34.svg" width="113" loading="lazy"/></li><li style="--filter-color:invert(58%) sepia(13%) saturate(501%) hue-rotate(213deg) brightness(86%) contrast(88%);--logo-height:20px;--logo-width:20px"><img alt="MetaLab" class="thd-filter thd-logo w-full h-full mx-auto" height="20" src="https://cdn.sanity.io/images/pvn35iyy/production/60830ef0c286eeb2a042f4d6fa8bec4a8126bf41-50x50.svg" width="20" loading="lazy"/></li><li style="--filter-color:invert(58%) sepia(13%) saturate(501%) hue-rotate(213deg) brightness(86%) contrast(88%);--logo-height:36px;--logo-width:180px"><img alt="Atlassian" class="thd-filter thd-logo w-full h-full mx-auto" height="36" src="https://cdn.sanity.io/images/pvn35iyy/production/aac6e2fb4cd24da5de4a5d1efb7e029d0b653064-540x67.svg" width="180" loading="lazy"/></li><li style="--filter-color:invert(58%) sepia(13%) saturate(501%) hue-rotate(213deg) brightness(86%) contrast(88%);--logo-height:31px;--logo-width:113px"><img alt="Juniper" class="thd-filter thd-logo w-full h-full mx-auto" height="31" src="https://cdn.sanity.io/images/pvn35iyy/production/f588b9109e5d8830187c6fe95151f39f09c41791-115x32.svg" width="113" loading="lazy"/></li><li style="--filter-color:invert(58%) sepia(13%) saturate(501%) hue-rotate(213deg) brightness(86%) contrast(88%);--logo-height:53px;--logo-width:113px"><img alt="Braze" class="thd-filter thd-logo w-full h-full mx-auto" height="53" src="https://cdn.sanity.io/images/pvn35iyy/production/7d3fd0c273d97f58c53045d0235fb2f3b0024897-118x55.svg" width="113" loading="lazy"/></li><li style="--filter-color:invert(58%) sepia(13%) saturate(501%) hue-rotate(213deg) brightness(86%) contrast(88%);--logo-height:33px;--logo-width:113px"><img alt="Gtmhub" class="thd-filter thd-logo w-full h-full mx-auto" height="33" src="https://cdn.sanity.io/images/pvn35iyy/production/2a70b94e8eb25577efda4dd0e4ec4d0b664b00a5-176x52.svg" width="113" loading="lazy"/></li><li style="--filter-color:invert(58%) sepia(13%) saturate(501%) hue-rotate(213deg) brightness(86%) contrast(88%);--logo-height:25px;--logo-width:113px"><img alt="Greenhouse" class="thd-filter thd-logo w-full h-full mx-auto" height="25" src="https://cdn.sanity.io/images/pvn35iyy/production/7a7bcde3232541daf0aa5abb75c58118b20935f7-337x76.svg" width="113" loading="lazy"/></li><li style="--filter-color:invert(58%) sepia(13%) saturate(501%) hue-rotate(213deg) brightness(86%) contrast(88%);--logo-height:30px;--logo-width:113px"><img alt="Brex" class="thd-filter thd-logo w-full h-full mx-auto" height="30" src="https://cdn.sanity.io/images/pvn35iyy/production/696dce5e713a4edd80b7da60c54ecc789661e7e8-4723x1250.svg" width="113" loading="lazy"/></li><li style="--filter-color:invert(58%) sepia(13%) saturate(501%) hue-rotate(213deg) brightness(86%) contrast(88%);--logo-height:36px;--logo-width:113px"><img alt="Fit Fab Fun" class="thd-filter thd-logo w-full h-full mx-auto" height="36" src="https://cdn.sanity.io/images/pvn35iyy/production/1721eca5cb378e1c0066c7fd47c4a4c0d038d373-157x50.svg" width="113" loading="lazy"/></li></ul><button class="w-content md:mx-auto thd-button-secondary thd-button-sm thd-caption flex items-center gap-[1em] whitespace-nowrap" style="--button-color-bg:var(--thd-color-violet-10);--button-color-fg:var(--thd-color-violet-70);--button-color-fr:var(--thd-color-violet-60);--button-color-ol:transparent;--button-color-bg-ac:var(--thd-color-violet-20);--button-color-fg-ac:var(--thd-color-violet-80);--button-color-bx-ac:hsla(245, 45%, 47%, 0.2);--button-color-bx-hv:#7E75E680" type="button">View more</button></div></div></div></section><section class="thd-container-plate mb-fluid-lg"><div class="py-fluid-xs px-fluid-md"><header class="px-fluid-base flex flex-col md:text-center md:items-center mx-auto flex-start mb-fluid-sm"><div class="flex items-center gap-x-fixed-md"><h2 class="text-thd-color-grey-90 thd-max-lg thd-heading-lg">Features for Customer Support</h2></div></header><ul class="thd-px-base md:thd-px-sm lg:px-0 mx-auto grid lg:grid-cols-3 gap-3xl"><li><div><div class="mb-lg flex items-center"><span class="bg-thd-color-red-10 flex h-[44px] w-[44px] mr-16 inline-block flex-shrink-0 items-center justify-center rounded-full"><style data-emotion-css="1j6b2ht">.css-1j6b2ht{display:block;color:var(--thd-color-red-50);}.css-1j6b2ht > svg,.css-1j6b2ht > img{display:block;width:calc(3 * var(--lns-unit,8px));height:calc(3 * var(--lns-unit,8px));}</style><span color="var(--thd-color-red-50)" size="3" class="css-1j6b2ht"><svg viewBox="0 0 24 24" fill="none"><circle cx="12" cy="12" r="8" fill="currentColor"></circle></svg></span></span><span class="text-thd-color-red-90 thd-body-md thd-bold">Record with ease</span></div><div class="SanityPortableText_portableText__mUFJ4 text-thd-color-red-80 thd-body-md"><p>Capture your screen from a browser, desktop, or phone to address customer needs.</p></div></div></li><li><div><div class="mb-lg flex items-center"><span class="bg-thd-color-red-10 flex h-[44px] w-[44px] mr-16 inline-block flex-shrink-0 items-center justify-center rounded-full"><style data-emotion-css="1j6b2ht">.css-1j6b2ht{display:block;color:var(--thd-color-red-50);}.css-1j6b2ht > svg,.css-1j6b2ht > img{display:block;width:calc(3 * var(--lns-unit,8px));height:calc(3 * var(--lns-unit,8px));}</style><span color="var(--thd-color-red-50)" size="3" class="css-1j6b2ht"><svg viewBox="0 0 24 24" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M21.707 2.293a1 1 0 010 1.414l-9.9 9.9a1 1 0 01-1.414-1.414l9.9-9.9a1 1 0 011.414 0z" fill="currentColor"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M21.707 2.293a1 1 0 01.237 1.037l-6.3 18a1 1 0 01-1.858.076l-3.444-7.748-7.748-3.444a1 1 0 01.076-1.858l18-6.3a1 1 0 011.037.237zM5.711 9.41l5.795 2.575a1 1 0 01.508.508l2.575 5.795 4.781-13.66L5.711 9.412z" fill="currentColor"></path></svg></span></span><span class="text-thd-color-red-90 thd-body-md thd-bold">Share anywhere</span></div><div class="SanityPortableText_portableText__mUFJ4 text-thd-color-red-80 thd-body-md"><p>Send Looms by e-mail, chat, web, or social media with download-free viewing.</p></div></div></li><li><div><div class="mb-lg flex items-center"><span class="bg-thd-color-red-10 flex h-[44px] w-[44px] mr-16 inline-block flex-shrink-0 items-center justify-center rounded-full"><style data-emotion-css="1j6b2ht">.css-1j6b2ht{display:block;color:var(--thd-color-red-50);}.css-1j6b2ht > svg,.css-1j6b2ht > img{display:block;width:calc(3 * var(--lns-unit,8px));height:calc(3 * var(--lns-unit,8px));}</style><span color="var(--thd-color-red-50)" size="3" class="css-1j6b2ht"><svg viewBox="0 0 24 24" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M5.778 7.667A.778.778 0 005 8.444v9.778a.778.778 0 00.778.778h9.778a.778.778 0 00.777-.778V12.89a1 1 0 112 0v5.333A2.778 2.778 0 0115.556 21H5.778A2.778 2.778 0 013 18.222V8.444a2.778 2.778 0 012.778-2.777h5.333a1 1 0 110 2H5.778zM13.667 4a1 1 0 011-1H20a1 1 0 011 1v5.333a1 1 0 11-2 0V5h-4.333a1 1 0 01-1-1z" fill="currentColor"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M20.707 3.293a1 1 0 010 1.414l-9.778 9.778a1 1 0 01-1.414-1.414l9.778-9.778a1 1 0 011.414 0z" fill="currentColor"></path></svg></span></span><span class="text-thd-color-red-90 thd-body-md thd-bold">Integrate your tools</span></div><div class="SanityPortableText_portableText__mUFJ4 text-thd-color-red-80 thd-body-md"><p>Loom works with customer service tools like Zendesk to simplify support.</p></div></div></li><li><div><div class="mb-lg flex items-center"><span class="bg-thd-color-red-10 flex h-[44px] w-[44px] mr-16 inline-block flex-shrink-0 items-center justify-center rounded-full"><style data-emotion-css="1j6b2ht">.css-1j6b2ht{display:block;color:var(--thd-color-red-50);}.css-1j6b2ht > svg,.css-1j6b2ht > img{display:block;width:calc(3 * var(--lns-unit,8px));height:calc(3 * var(--lns-unit,8px));}</style><span color="var(--thd-color-red-50)" size="3" class="css-1j6b2ht"><svg viewBox="0 0 24 24" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M4.144 11.546a15.1 15.1 0 001.938 2.589C7.532 15.68 9.536 17.09 12 17.09s4.468-1.41 5.918-2.957a15.097 15.097 0 001.938-2.588 15.094 15.094 0 00-1.938-2.589C16.468 7.41 14.464 6 12 6S7.532 7.41 6.082 8.957a15.096 15.096 0 00-1.938 2.588zm16.856 0l.894-.448-.001-.003-.003-.007-.01-.018a5.925 5.925 0 00-.16-.296 17.105 17.105 0 00-2.342-3.185C17.758 5.863 15.262 4 12 4S6.24 5.863 4.623 7.589a17.096 17.096 0 00-2.343 3.185 10.286 10.286 0 00-.16.296l-.01.018-.003.007v.002s-.001.001.893.449l-.894-.448a1 1 0 000 .895L3 11.546l-.894.447v.001l.001.002.003.006.01.02a7.033 7.033 0 00.16.295 17.096 17.096 0 002.343 3.185C6.24 17.228 8.737 19.091 12 19.091s5.76-1.863 7.377-3.589a17.104 17.104 0 002.343-3.185 10.361 10.361 0 00.16-.296l.01-.019.003-.006v-.002s.001-.001-.893-.448zm0 0l.894.447c.141-.282.14-.614 0-.895l-.894.447z" fill="currentColor"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M12 10.09A1.455 1.455 0 1012 13a1.455 1.455 0 000-2.91zm-3.454 1.455a3.455 3.455 0 116.909 0 3.455 3.455 0 01-6.91 0z" fill="currentColor"></path></svg></span></span><span class="text-thd-color-red-90 thd-body-md thd-bold">Review the views</span></div><div class="SanityPortableText_portableText__mUFJ4 text-thd-color-red-80 thd-body-md"><p>See when and how customers engage with your customer support videos.</p></div></div></li><li><div><div class="mb-lg flex items-center"><span class="bg-thd-color-red-10 flex h-[44px] w-[44px] mr-16 inline-block flex-shrink-0 items-center justify-center rounded-full"><style data-emotion-css="1j6b2ht">.css-1j6b2ht{display:block;color:var(--thd-color-red-50);}.css-1j6b2ht > svg,.css-1j6b2ht > img{display:block;width:calc(3 * var(--lns-unit,8px));height:calc(3 * var(--lns-unit,8px));}</style><span color="var(--thd-color-red-50)" size="3" class="css-1j6b2ht"><svg viewBox="0 0 24 24" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M3 12a9 9 0 019-9c4.856 0 9 3.522 9 8.111a5.446 5.446 0 01-5.444 5.445h-1.574a.331.331 0 00-.333.333c0 .073.03.153.086.217A2.332 2.332 0 0112 21a9 9 0 01-9-9zm9-7a7 7 0 000 14 .331.331 0 00.333-.333c0-.082-.029-.16-.094-.234l-.001-.002a2.335 2.335 0 01-.59-1.542 2.332 2.332 0 012.334-2.333h1.574A3.446 3.446 0 0019 11.11C19 7.842 15.98 5 12 5z" fill="currentColor"></path><path d="M11 10c-.553 0-1-.447-1-1 0-.553.447-1 1-1 .553 0 1 .447 1 1 0 .553-.447 1-1 1zM15 11c-.553 0-1-.447-1-1 0-.553.447-1 1-1 .553 0 1 .447 1 1 0 .553-.447 1-1 1zM9 13c-.553 0-1-.447-1-1 0-.553.447-1 1-1 .553 0 1 .447 1 1 0 .553-.447 1-1 1z" fill="currentColor"></path></svg></span></span><span class="text-thd-color-red-90 thd-body-md thd-bold">Branded support</span></div><div class="SanityPortableText_portableText__mUFJ4 text-thd-color-red-80 thd-body-md"><p>Add your company logo and color palette for consistent branding.</p></div></div></li><li><div><div class="mb-lg flex items-center"><span class="bg-thd-color-red-10 flex h-[44px] w-[44px] mr-16 inline-block flex-shrink-0 items-center justify-center rounded-full"><style data-emotion-css="1j6b2ht">.css-1j6b2ht{display:block;color:var(--thd-color-red-50);}.css-1j6b2ht > svg,.css-1j6b2ht > img{display:block;width:calc(3 * var(--lns-unit,8px));height:calc(3 * var(--lns-unit,8px));}</style><span color="var(--thd-color-red-50)" size="3" class="css-1j6b2ht"><svg viewBox="0 0 24 24" fill="none"><path d="M12.96 13.452v-.08c0-.547.254-.962.722-1.296l.549-.387c.79-.56 1.325-1.309 1.325-2.364 0-1.35-1.084-2.658-3.158-2.658-1.98 0-3.065 1.389-3.065 2.831 0 .2.014.415.067.602l1.686.066a1.382 1.382 0 01-.053-.427c0-.748.415-1.51 1.365-1.51.896 0 1.338.588 1.338 1.203 0 .4-.174.761-.576 1.055l-.642.48c-.763.575-1.057 1.23-1.057 1.938 0 .2.027.374.054.547h1.445zm-1.753 1.937a1.05 1.05 0 001.057 1.055c.589 0 1.07-.467 1.07-1.055 0-.588-.481-1.068-1.07-1.068-.589 0-1.057.48-1.057 1.068z" fill="currentColor"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M12.444 5a6.556 6.556 0 00-6.099 8.965l.338.722-1.811.848-.363-.775-.01-.027a8.556 8.556 0 117.946 5.378c-1.031 0-2.054-.144-3.02-.509l.706-1.871c.692.261 1.466.38 2.313.38a6.556 6.556 0 000-13.111z" fill="currentColor"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M6.12 14.171a1 1 0 01.598 1.282l-1.15 3.159 3.985-.92a1 1 0 01.45 1.949l-5.778 1.333a1 1 0 01-1.165-1.316l1.778-4.889a1 1 0 011.282-.598z" fill="currentColor"></path></svg></span></span><span class="text-thd-color-red-90 thd-body-md thd-bold">Continue to help</span></div><div class="SanityPortableText_portableText__mUFJ4 text-thd-color-red-80 thd-body-md"><p>Review comments and provide additional support services right from your video.</p></div></div></li></ul></div></section><section class=" mx-auto px-fluid-base 3xl:p-0 max-w-screen-3xl"><header class="flex flex-col md:text-center md:items-center mx-auto flex flex-col justify-center mb-fluid-sm"><div class="flex items-center gap-x-fixed-md"><h2 class="text-thd-color-black thd-max-lg thd-heading-lg mb-md md:mb-lg">Help users and increase customer satisfaction</h2></div><div class="SanityPortableText_portableText__mUFJ4 text-thd-color-grey-60 thd-body-lg thd-max-3xl"><p>Support users through high-quality customer service videos.</p></div></header><div class="pb-fluid-sm lg:px-fluid-md"><div class="flex flex-col gap-fluid-md mx-auto"><div class="bg-thd-color-red-10 thd-rounded-int transition-colors duration-300 ease-in-out"><div class=" xl:py-12 thd-container-plate px-fluid-base md:px-fluid-md lg:px-fluid-lg thd-rounded-int py-fluid-md "><div class="FlexibleRow_even-row__AfSjV grid md:items-center gap-y-xl md:grid-cols-2"><div class="md:order-1 h-full flex items-center"><img loading="lazy" width="1000" height="1200" decoding="async" data-nimg="1" class="thd-rounded-int w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fpvn35iyy%2Fproduction%2Fa53b2272a97e527f1baacc5dc8128298d1be6cab-1536x1600.png&w=1080&q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fpvn35iyy%2Fproduction%2Fa53b2272a97e527f1baacc5dc8128298d1be6cab-1536x1600.png&w=2048&q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fpvn35iyy%2Fproduction%2Fa53b2272a97e527f1baacc5dc8128298d1be6cab-1536x1600.png&w=2048&q=75"/></div><div class="thd-rounded-int flex md:min-h-[87%] items-center md:rounded-r-none"><div class="w-full 2xl:px-64 md:px-48 h-full flex flex-col justify-center"><header class="w-full mx-auto text-left flex flex-col justify-center"><div class="flex items-center gap-x-fixed-md"><h3 class="text-thd-color-red-90 md:thd-max-md thd-heading-sm mb-md">A personal touch increases retention</h3></div><div class="SanityPortableText_portableText__mUFJ4 text-thd-color-red-80 thd-body-md thd-max-2xl"><p>Customers who have personalized experiences with your brand are more likely to become repeat buyers. Loom makes personalization easy, which can boost customer lifetime value.</p></div></header></div></div></div></div></div><div class="bg-thd-color-red-10 thd-rounded-int transition-colors duration-300 ease-in-out"><div class=" xl:py-12 thd-container-plate px-fluid-base md:px-fluid-md lg:px-fluid-lg thd-rounded-int py-fluid-md "><div class="FlexibleRow_odd-row__syO_n grid md:items-center gap-y-xl md:grid-cols-2"><div class=" h-full flex items-center"><img loading="lazy" width="1000" height="1200" decoding="async" data-nimg="1" class="thd-rounded-int w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fpvn35iyy%2Fproduction%2F9377abb3a80a83cb6ef29f0696880b46e236d278-1536x1600.png&w=1080&q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fpvn35iyy%2Fproduction%2F9377abb3a80a83cb6ef29f0696880b46e236d278-1536x1600.png&w=2048&q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fpvn35iyy%2Fproduction%2F9377abb3a80a83cb6ef29f0696880b46e236d278-1536x1600.png&w=2048&q=75"/></div><div class="thd-rounded-int flex md:min-h-[87%] items-center md:rounded-l-none"><div class="w-full 2xl:px-64 md:px-48 h-full flex flex-col justify-center"><header class="w-full mx-auto text-left flex flex-col justify-center"><div class="flex items-center gap-x-fixed-md"><h3 class="text-thd-color-red-90 md:thd-max-md thd-heading-sm mb-md">Video support is high-quality support</h3></div><div class="SanityPortableText_portableText__mUFJ4 text-thd-color-red-80 thd-body-md thd-max-2xl"><p>Video is a livelier way to engage with customers, and it can be more valuable too. It鈥檚 easier to learn to use a product feature, for example, when customers can see how it works.</p><p><br/></p></div></header></div></div></div></div></div><div class="bg-thd-color-red-10 thd-rounded-int transition-colors duration-300 ease-in-out"><div class=" xl:py-12 thd-container-plate px-fluid-base md:px-fluid-md lg:px-fluid-lg thd-rounded-int py-fluid-md "><div class="FlexibleRow_even-row__AfSjV grid md:items-center gap-y-xl md:grid-cols-2"><div class="md:order-1 h-full flex items-center"><img loading="lazy" width="1000" height="1200" decoding="async" data-nimg="1" class="thd-rounded-int w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fpvn35iyy%2Fproduction%2Fe25c79a6aba86cb54b2c8ca2b1b7b4c3408d7aa6-1536x1600.png&w=1080&q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fpvn35iyy%2Fproduction%2Fe25c79a6aba86cb54b2c8ca2b1b7b4c3408d7aa6-1536x1600.png&w=2048&q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fpvn35iyy%2Fproduction%2Fe25c79a6aba86cb54b2c8ca2b1b7b4c3408d7aa6-1536x1600.png&w=2048&q=75"/></div><div class="thd-rounded-int flex md:min-h-[87%] items-center md:rounded-r-none"><div class="w-full 2xl:px-64 md:px-48 h-full flex flex-col justify-center"><header class="w-full mx-auto text-left flex flex-col justify-center"><div class="flex items-center gap-x-fixed-md"><h3 class="text-thd-color-red-90 md:thd-max-md thd-heading-sm mb-md">Personalization avoids churn</h3></div><div class="SanityPortableText_portableText__mUFJ4 text-thd-color-red-80 thd-body-md thd-max-2xl"><p>Over 60% of customers churn when a brand delivers a non-personalized experience. Loom adds the human touch needed to reduce churn and improve customer satisfaction metrics.</p></div></header></div></div></div></div></div></div></div></section><section class="ThreadTestimonialCarousel_container__3hu57 sm:gap-fluid-sm pb-fluid-lg lg:pb-0 lg:mb-fluid-lg overflow-x-hidden" style="--gradientColor:var(--thd-color-white)"><div class="flex relative h-full w-full"><button aria-label="Previous testimonial" class="ThreadTestimonialCarousel_left__ioRt3" type="button"><style data-emotion-css="1w2llpl">.css-1w2llpl{display:block;color:var(--lns-color-body);}.css-1w2llpl > svg,.css-1w2llpl > img{display:block;width:1.5em;height:1.5em;}</style><span color="body" class="css-1w2llpl"><svg viewBox="0 0 24 24" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M4 12a1 1 0 011-1h14a1 1 0 110 2H5a1 1 0 01-1-1z" fill="currentColor"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M14.293 7.293a1 1 0 011.414 0l4 4a1 1 0 010 1.414l-4 4a1 1 0 01-1.414-1.414L17.586 12l-3.293-3.293a1 1 0 010-1.414z" fill="currentColor"></path></svg></span></button><div class="flex h-full w-full overflow-hidden"><div class="ThreadTestimonialCarousel_content__ODboU" style="--cardCount:6;--transformValue:1"><figure class="text-thd-color-green-90 bg-thd-color-green-10 mx-auto thd-rounded-static p-fluid-sm lg:p-fluid-lg"><div class="md:items-center flex flex-col justify-center md:h-full md:px-0" style="--filter-color:invert(30%) sepia(23%) saturate(927%) hue-rotate(80deg) brightness(88%) contrast(86%);--logo-height:23px;--logo-width:135px"><img alt="Postclick" class="thd-filter thd-logo w-full h-full" height="23" src="https://cdn.sanity.io/images/pvn35iyy/production/67138cbd05157ec4e867bfbc6e678901aa96d11a-130x22.svg" width="135" loading="lazy"/><blockquote class="thd-heading-xs md:text-center thd-quote py-lg thd-max-2xl">Loom creates an ongoing visual and audible experience across our business and enables our employees to feel part of a unified culture and company.</blockquote><figcaption class="text-thd-color-green-80 md:justify-center flex w-full items-center gap-md"><picture><source srcSet="https://cdn.sanity.io/images/pvn35iyy/production/4f7e2abd9fb40e48ed2ef1a9acb5880d67daae7d-331x371.jpg?auto=format&w=64&dpr=2, https://cdn.sanity.io/images/pvn35iyy/production/4f7e2abd9fb40e48ed2ef1a9acb5880d67daae7d-331x371.jpg?auto=format&w=64&dpr=1" type="image/webp"/><img alt="Tyson Quick" class="h-[44px] w-[44px] shrink-0 overflow-hidden rounded-full object-cover lg:h-64 lg:w-64" height="64" loading="lazy" src="https://cdn.sanity.io/images/pvn35iyy/production/4f7e2abd9fb40e48ed2ef1a9acb5880d67daae7d-331x371.jpg" width="64"/></picture><p class=""><span class="text-thd-color-green-80 thd-body-sm thd-bold">Tyson Quick</span><span class="thd-caption block">CEO, Postclick</span></p></figcaption></div></figure><figure class="text-thd-color-violet-90 bg-thd-color-violet-10 mx-auto thd-rounded-static p-fluid-sm lg:p-fluid-lg"><div class="md:items-center flex flex-col justify-center md:h-full md:px-0" style="--filter-color:invert(23%) sepia(12%) saturate(3644%) hue-rotate(215deg) brightness(95%) contrast(104%);--logo-height:53px;--logo-width:113px"><img alt="Braze" class="thd-filter thd-logo w-full h-full" height="53" src="https://cdn.sanity.io/images/pvn35iyy/production/7d3fd0c273d97f58c53045d0235fb2f3b0024897-118x55.svg" width="113" loading="lazy"/><blockquote class="thd-heading-xs md:text-center thd-quote py-lg thd-max-2xl">Loom, with the little face bubble in the corner, is so powerful. It works so much better than traditional formats, where an audio track runs over animation or a slideshow. Having a real face in the corner adds personality and brings the storytelling to life.</blockquote><figcaption class="text-thd-color-violet-80 md:justify-center flex w-full items-center gap-md"><picture><source srcSet="https://cdn.sanity.io/images/pvn35iyy/production/0a8857f3dc998db029f5291211f47f49a20d21bc-84x84.jpg?auto=format&w=64&dpr=2, https://cdn.sanity.io/images/pvn35iyy/production/0a8857f3dc998db029f5291211f47f49a20d21bc-84x84.jpg?auto=format&w=64&dpr=1" type="image/webp"/><img alt="Chris Radtke" class="h-[44px] w-[44px] shrink-0 overflow-hidden rounded-full object-cover lg:h-64 lg:w-64" height="64" loading="lazy" src="https://cdn.sanity.io/images/pvn35iyy/production/0a8857f3dc998db029f5291211f47f49a20d21bc-84x84.jpg" width="64"/></picture><p class=""><span class="text-thd-color-violet-80 thd-body-sm thd-bold">Chris Radtke</span><span class="thd-caption block">Sr Director of Content Marketing, Braze</span></p></figcaption></div></figure><figure class="text-thd-color-blue-90 bg-thd-color-blue-10 mx-auto thd-rounded-static p-fluid-sm lg:p-fluid-lg"><div class="md:items-center flex flex-col justify-center md:h-full md:px-0" style="--filter-color:invert(13%) sepia(69%) saturate(2685%) hue-rotate(220deg) brightness(94%) contrast(90%);--logo-height:34px;--logo-width:113px"><img alt="Crossbeam" class="thd-filter thd-logo w-full h-full" height="34" src="https://cdn.sanity.io/images/pvn35iyy/production/cef9356c7493f0b445e90be6b101ac5a869bdcc1-103x31.svg" width="113" loading="lazy"/><blockquote class="thd-heading-xs md:text-center thd-quote py-lg thd-max-2xl">Running a remote engineering organization, I can unequivocally say that we'd be lost without Loom. It enables rich async messaging with better context than written word. And using it for demos in our Code Reviews has yielded far less buggier code and a QA mindset.</blockquote><figcaption class="text-thd-color-blue-80 md:justify-center flex w-full items-center gap-md"><picture><source srcSet="https://cdn.sanity.io/images/pvn35iyy/production/4fd0cf132c6cd13501e5fa6083fba48a4c2309ad-200x200.jpg?auto=format&w=64&dpr=2, https://cdn.sanity.io/images/pvn35iyy/production/4fd0cf132c6cd13501e5fa6083fba48a4c2309ad-200x200.jpg?auto=format&w=64&dpr=1" type="image/webp"/><img alt="Eric Nograles " class="h-[44px] w-[44px] shrink-0 overflow-hidden rounded-full object-cover lg:h-64 lg:w-64" height="64" loading="lazy" src="https://cdn.sanity.io/images/pvn35iyy/production/4fd0cf132c6cd13501e5fa6083fba48a4c2309ad-200x200.jpg" width="64"/></picture><p class=""><span class="text-thd-color-blue-80 thd-body-sm thd-bold">Eric Nograles</span><span class="thd-caption block">Director of Engineering, Crossbeam</span></p></figcaption></div></figure><figure class="text-thd-color-magenta-90 bg-thd-color-magenta-10 mx-auto thd-rounded-static p-fluid-sm lg:p-fluid-lg"><div class="md:items-center flex flex-col justify-center md:h-full md:px-0" style="--filter-color:invert(17%) sepia(26%) saturate(4603%) hue-rotate(285deg) brightness(87%) contrast(97%);--logo-height:30px;--logo-width:30px"><img alt="MetaLab" class="thd-filter thd-logo w-full h-full" height="30" src="https://cdn.sanity.io/images/pvn35iyy/production/60830ef0c286eeb2a042f4d6fa8bec4a8126bf41-50x50.svg" width="30" loading="lazy"/><blockquote class="thd-heading-xs md:text-center thd-quote py-lg thd-max-2xl">Loom enables us to maximize our impact as a distributed company by helping us collaborate and share ideas more easily.</blockquote><figcaption class="text-thd-color-magenta-80 md:justify-center flex w-full items-center gap-md"><picture><source srcSet="https://cdn.sanity.io/images/pvn35iyy/production/f57ca9121468be3af345bdbf9412545b9662f532-320x360.webp?auto=format&w=64&dpr=2, https://cdn.sanity.io/images/pvn35iyy/production/f57ca9121468be3af345bdbf9412545b9662f532-320x360.webp?auto=format&w=64&dpr=1" type="image/webp"/><img alt="Andrew Reynolds" class="h-[44px] w-[44px] shrink-0 overflow-hidden rounded-full object-cover lg:h-64 lg:w-64" height="64" loading="lazy" src="https://cdn.sanity.io/images/pvn35iyy/production/f57ca9121468be3af345bdbf9412545b9662f532-320x360.webp" width="64"/></picture><p class=""><span class="text-thd-color-magenta-80 thd-body-sm thd-bold">Andrew Reynolds</span><span class="thd-caption block">Design Lead, MetaLab</span></p></figcaption></div></figure><figure class="text-thd-color-green-90 bg-thd-color-green-10 mx-auto thd-rounded-static p-fluid-sm lg:p-fluid-lg"><div class="md:items-center flex flex-col justify-center md:h-full md:px-0" style="--filter-color:invert(30%) sepia(23%) saturate(927%) hue-rotate(80deg) brightness(88%) contrast(86%);--logo-height:23px;--logo-width:135px"><img alt="Postclick" class="thd-filter thd-logo w-full h-full" height="23" src="https://cdn.sanity.io/images/pvn35iyy/production/67138cbd05157ec4e867bfbc6e678901aa96d11a-130x22.svg" width="135" loading="lazy"/><blockquote class="thd-heading-xs md:text-center thd-quote py-lg thd-max-2xl">Loom creates an ongoing visual and audible experience across our business and enables our employees to feel part of a unified culture and company.</blockquote><figcaption class="text-thd-color-green-80 md:justify-center flex w-full items-center gap-md"><picture><source srcSet="https://cdn.sanity.io/images/pvn35iyy/production/4f7e2abd9fb40e48ed2ef1a9acb5880d67daae7d-331x371.jpg?auto=format&w=64&dpr=2, https://cdn.sanity.io/images/pvn35iyy/production/4f7e2abd9fb40e48ed2ef1a9acb5880d67daae7d-331x371.jpg?auto=format&w=64&dpr=1" type="image/webp"/><img alt="Tyson Quick" class="h-[44px] w-[44px] shrink-0 overflow-hidden rounded-full object-cover lg:h-64 lg:w-64" height="64" loading="lazy" src="https://cdn.sanity.io/images/pvn35iyy/production/4f7e2abd9fb40e48ed2ef1a9acb5880d67daae7d-331x371.jpg" width="64"/></picture><p class=""><span class="text-thd-color-green-80 thd-body-sm thd-bold">Tyson Quick</span><span class="thd-caption block">CEO, Postclick</span></p></figcaption></div></figure><figure class="text-thd-color-violet-90 bg-thd-color-violet-10 mx-auto thd-rounded-static p-fluid-sm lg:p-fluid-lg"><div class="md:items-center flex flex-col justify-center md:h-full md:px-0" style="--filter-color:invert(23%) sepia(12%) saturate(3644%) hue-rotate(215deg) brightness(95%) contrast(104%);--logo-height:53px;--logo-width:113px"><img alt="Braze" class="thd-filter thd-logo w-full h-full" height="53" src="https://cdn.sanity.io/images/pvn35iyy/production/7d3fd0c273d97f58c53045d0235fb2f3b0024897-118x55.svg" width="113" loading="lazy"/><blockquote class="thd-heading-xs md:text-center thd-quote py-lg thd-max-2xl">Loom, with the little face bubble in the corner, is so powerful. It works so much better than traditional formats, where an audio track runs over animation or a slideshow. Having a real face in the corner adds personality and brings the storytelling to life.</blockquote><figcaption class="text-thd-color-violet-80 md:justify-center flex w-full items-center gap-md"><picture><source srcSet="https://cdn.sanity.io/images/pvn35iyy/production/0a8857f3dc998db029f5291211f47f49a20d21bc-84x84.jpg?auto=format&w=64&dpr=2, https://cdn.sanity.io/images/pvn35iyy/production/0a8857f3dc998db029f5291211f47f49a20d21bc-84x84.jpg?auto=format&w=64&dpr=1" type="image/webp"/><img alt="Chris Radtke" class="h-[44px] w-[44px] shrink-0 overflow-hidden rounded-full object-cover lg:h-64 lg:w-64" height="64" loading="lazy" src="https://cdn.sanity.io/images/pvn35iyy/production/0a8857f3dc998db029f5291211f47f49a20d21bc-84x84.jpg" width="64"/></picture><p class=""><span class="text-thd-color-violet-80 thd-body-sm thd-bold">Chris Radtke</span><span class="thd-caption block">Sr Director of Content Marketing, Braze</span></p></figcaption></div></figure></div></div><button aria-label="Next 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text-left flex flex-col justify-center"><div class="flex items-center gap-x-fixed-md"><h3 class="text-thd-color-violet-90 md:thd-max-md thd-heading-sm mb-md">Loom AI serves those who serve customers</h3></div><div class="SanityPortableText_portableText__mUFJ4 text-thd-color-violet-80 thd-body-md thd-max-2xl"><p><strong>A clear message</strong><br/>Loom AI removes filler words and deletes pauses automatically.</p><p></p><p><strong>Finishing touches</strong><br/>Use Loom AI to generate titles, summaries, and chapters to boost engagement and clarity.</p><p></p><p><strong>Instant sharing</strong><br/>Loom AI drafts emails in a flash for a polished presentation.</p></div><div class="flex justify-start pt-30"><a class="thd-button-primary w-content thd-button-lg thd-body-sm gap-[1em] flex items-center whitespace-nowrap" 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srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fpvn35iyy%2Fproduction%2F71cf027db4c3168489248cdc731a43d3dfa0710e-1298x1298.png&w=1080&q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fpvn35iyy%2Fproduction%2F71cf027db4c3168489248cdc731a43d3dfa0710e-1298x1298.png&w=2048&q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fpvn35iyy%2Fproduction%2F71cf027db4c3168489248cdc731a43d3dfa0710e-1298x1298.png&w=2048&q=75"/></div><div class="thd-rounded-int flex md:min-h-[87%] items-center md:rounded-r-none"><div class="w-full 2xl:px-64 md:px-48 h-full flex flex-col justify-center"><p class="text-thd-color-violet-80 mb-md px-36 bg-thd-color-violet-20 text-thd-color-violet-80 thd-overline py-[0.75em] px-[1.25em] rounded-full flex items-center w-content whitespace-nowrap">new</p><header class="w-full mx-auto text-left flex flex-col justify-center"><div class="flex items-center gap-x-fixed-md"><h3 class="text-thd-color-violet-90 md:thd-max-md thd-heading-sm mb-md">Faster recording, more time to focus on the customer</h3></div><div class="SanityPortableText_portableText__mUFJ4 text-thd-color-violet-80 thd-body-md thd-max-2xl"><p>Say goodbye to re-recording with quick and precise editing and easy clip management. Now, it鈥檚 a breeze to provide exceptional customer service through async video.</p></div><div class="flex justify-start pt-30"><a class="thd-button-primary w-content thd-button-lg thd-body-sm gap-[1em] flex items-center whitespace-nowrap" style="--button-color-bg:var(--thd-color-violet-60);--button-color-fg:var(--thd-color-violet-10);--button-color-fr:var(--thd-color-violet-60);--button-color-ol:var(--thd-color-button-ol);--button-color-bg-ac:var(--thd-color-violet-70);--button-color-fg-ac:var(--thd-color-violet-10);--button-color-bx-ac:#7E75E650;--button-color-bx-hv:#7E75E680" href="/signup">Try it out</a></div></header></div></div></div></div></div></div></div></section><section class="md:px-fluid-base pb-fluid-lg"><div class="bg-thd-color-violet-90 p-fluid-sm md:p-fluid-xs thd-container-plate md:thd-rounded-ext"><div class=""><div class="lg:p-fluid-sm flex flex-col mx-auto lg:mx-0 gap-fixed-lg"><header class="px-fluid-base mx-auto flex flex-col text-center items-center mx-auto flex flex-col justify-center mb-fluid-sm"><p class="text-thd-color-violet-20 thd-overline mb-fixed-sm">From our blog</p><div class="flex items-center gap-x-fixed-md"><h2 class="text-thd-color-violet-10 thd-max-xl thd-heading-lg">How to use asynchronous videos to improve customer support</h2></div></header><section class="thd-container-max flex flex-col items-center"><ul class="mx-auto grid grid-cols-1 lg:grid-cols-2 gap-fluid-sm mb-fluid-sm"><li><a class="thd-rounded-ext flex flex-col thd-hover-shadow h-full" href="/blog/video-customer-support"><div class="thd-rounded-int overflow-hidden translate-x-0 h-auto md:h-full w-full bg-thd-color-violet-90 text-thd-color-violet-20"><div class="p-fixed-4xl flex flex-col lg:max-w-[540px] py-fluid-sm bg-thd-color-violet-80 h-full"><header class="flex flex-col gap-fixed-md"><div class="flex items-center gap-x-fixed-md"><h3 class="text-thd-color-violet-10 thd-heading-xs">4 reasons your customer support process needs video</h3></div></header><p class="text-md font-bold flex items-center mt-lg">Read the article<span class="h-content w-content mr-0 ml-[0.5ch] h-[1.25em] w-[1.25em] mr-[1em] inline-block flex-shrink-0 items-center justify-center rounded-full"><style data-emotion-css="3n48qb">.css-3n48qb{display:block;color:var(--thd-color-violet-10);}.css-3n48qb > svg,.css-3n48qb > img{display:block;width:1.25em;height:1.25em;}</style><span color="var(--thd-color-violet-10)" class="css-3n48qb"><svg viewBox="0 0 24 24" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M5 12a1 1 0 011-1h12a1 1 0 110 2H6a1 1 0 01-1-1z" fill="currentColor"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M11.293 5.293a1 1 0 011.414 0l6 6a1 1 0 010 1.414l-6 6a1 1 0 01-1.414-1.414L16.586 12l-5.293-5.293a1 1 0 010-1.414z" fill="currentColor"></path></svg></span></span></p></div></div></a></li><li><a class="thd-rounded-ext flex flex-col thd-hover-shadow h-full" href="/blog/use-cases-customer-support"><div class="thd-rounded-int overflow-hidden translate-x-0 h-auto md:h-full w-full bg-thd-color-violet-90 text-thd-color-violet-20"><div class="p-fixed-4xl flex flex-col lg:max-w-[540px] py-fluid-sm bg-thd-color-violet-80 h-full"><header class="flex flex-col gap-fixed-md"><div class="flex items-center gap-x-fixed-md"><h3 class="text-thd-color-violet-10 thd-heading-xs">How we leverage video in customer support strategy</h3></div></header><p class="text-md font-bold flex items-center mt-lg">Read the article<span class="h-content w-content mr-0 ml-[0.5ch] h-[1.25em] w-[1.25em] mr-[1em] inline-block flex-shrink-0 items-center justify-center rounded-full"><style data-emotion-css="3n48qb">.css-3n48qb{display:block;color:var(--thd-color-violet-10);}.css-3n48qb > svg,.css-3n48qb > img{display:block;width:1.25em;height:1.25em;}</style><span color="var(--thd-color-violet-10)" class="css-3n48qb"><svg viewBox="0 0 24 24" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M5 12a1 1 0 011-1h12a1 1 0 110 2H6a1 1 0 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gap-x-fixed-md"><h2 class="text-thd-color-grey-90 thd-heading-lg">Explore more ways to use Loom</h2></div></header><ul class="mx-auto grid grid-cols-1 lg:grid-cols-3 auto-rows-fr gap-fixed-xl md:gap-fluid-sm mb-fluid-sm"><li><a class="thd-rounded-ext thd-focus-thick thd-hover-shadow flex flex-col" href="/use-case/engineering"><div class="max-w-[560px] bg-thd-color-violet-10 text-thd-color-violet-80 thd-rounded-static p-fixed-md lg:p-fixed-2xl 2xl:p-fixed-4xl grid grid-cols-2 gap-x-xl items-center lg:grid-cols-1 lg:block lg:grow 2xl:max-w-none w-full"><picture><source media="(max-width: 400px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/f0ba986d68e2ef229b086df7faf075a6127fde47-712x713.png?auto=format&dpr=1 1x, https://cdn.sanity.io/images/pvn35iyy/production/f0ba986d68e2ef229b086df7faf075a6127fde47-712x713.png?auto=format&dpr=2 2x" type="image/webp"/><source media="(max-width: 400px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/f0ba986d68e2ef229b086df7faf075a6127fde47-712x713.png?dpr=1, https://cdn.sanity.io/images/pvn35iyy/production/f0ba986d68e2ef229b086df7faf075a6127fde47-712x713.png?dpr=2"/><source media="(max-width: 600px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/f0ba986d68e2ef229b086df7faf075a6127fde47-712x713.png?auto=format&dpr=1 1x, https://cdn.sanity.io/images/pvn35iyy/production/f0ba986d68e2ef229b086df7faf075a6127fde47-712x713.png?auto=format&dpr=2 2x" type="image/webp"/><source media="(max-width: 600px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/f0ba986d68e2ef229b086df7faf075a6127fde47-712x713.png?dpr=1, https://cdn.sanity.io/images/pvn35iyy/production/f0ba986d68e2ef229b086df7faf075a6127fde47-712x713.png?dpr=2"/><source media="(max-width: 800px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/f0ba986d68e2ef229b086df7faf075a6127fde47-712x713.png?auto=format&dpr=1 1x, https://cdn.sanity.io/images/pvn35iyy/production/f0ba986d68e2ef229b086df7faf075a6127fde47-712x713.png?auto=format&dpr=2 2x" type="image/webp"/><source media="(max-width: 800px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/f0ba986d68e2ef229b086df7faf075a6127fde47-712x713.png?dpr=1, https://cdn.sanity.io/images/pvn35iyy/production/f0ba986d68e2ef229b086df7faf075a6127fde47-712x713.png?dpr=2"/><source media="(min-width: 800px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/f0ba986d68e2ef229b086df7faf075a6127fde47-712x713.png?auto=format&dpr=1 1x, https://cdn.sanity.io/images/pvn35iyy/production/f0ba986d68e2ef229b086df7faf075a6127fde47-712x713.png?auto=format&dpr=2 2x" type="image/webp"/><source media="(min-width: 800px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/f0ba986d68e2ef229b086df7faf075a6127fde47-712x713.png?dpr=1, https://cdn.sanity.io/images/pvn35iyy/production/f0ba986d68e2ef229b086df7faf075a6127fde47-712x713.png?dpr=2"/><source srcSet="https://cdn.sanity.io/images/pvn35iyy/production/f0ba986d68e2ef229b086df7faf075a6127fde47-712x713.png?auto=format" type="image/webp"/><img alt="User in cam bubble explaining code" class="rounded-lg shadow-thd lg:mb-2xl" height="600" loading="lazy" src="https://cdn.sanity.io/images/pvn35iyy/production/f0ba986d68e2ef229b086df7faf075a6127fde47-712x713.png" width="600"/></picture><header class=""><div class="flex items-center gap-x-fixed-md"><h3 class="text-thd-color-violet-90 thd-heading-sm lg:text-center lg:mx-auto">Loom for <br class="block lg:hidden"/>Engineering</h3></div></header></div></a></li><li><a class="thd-rounded-ext thd-focus-thick thd-hover-shadow flex flex-col" href="/use-case/sales"><div class="max-w-[560px] bg-thd-color-violet-10 text-thd-color-violet-80 thd-rounded-static p-fixed-md lg:p-fixed-2xl 2xl:p-fixed-4xl grid grid-cols-2 gap-x-xl items-center lg:grid-cols-1 lg:block lg:grow 2xl:max-w-none w-full"><picture><source media="(max-width: 400px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/6492f39dc4ea8184ca5f7b5ca2cd56409970e934-712x713.png?auto=format&dpr=1 1x, https://cdn.sanity.io/images/pvn35iyy/production/6492f39dc4ea8184ca5f7b5ca2cd56409970e934-712x713.png?auto=format&dpr=2 2x" type="image/webp"/><source media="(max-width: 400px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/6492f39dc4ea8184ca5f7b5ca2cd56409970e934-712x713.png?dpr=1, https://cdn.sanity.io/images/pvn35iyy/production/6492f39dc4ea8184ca5f7b5ca2cd56409970e934-712x713.png?dpr=2"/><source media="(max-width: 600px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/6492f39dc4ea8184ca5f7b5ca2cd56409970e934-712x713.png?auto=format&dpr=1 1x, https://cdn.sanity.io/images/pvn35iyy/production/6492f39dc4ea8184ca5f7b5ca2cd56409970e934-712x713.png?auto=format&dpr=2 2x" type="image/webp"/><source media="(max-width: 600px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/6492f39dc4ea8184ca5f7b5ca2cd56409970e934-712x713.png?dpr=1, https://cdn.sanity.io/images/pvn35iyy/production/6492f39dc4ea8184ca5f7b5ca2cd56409970e934-712x713.png?dpr=2"/><source media="(max-width: 800px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/6492f39dc4ea8184ca5f7b5ca2cd56409970e934-712x713.png?auto=format&dpr=1 1x, https://cdn.sanity.io/images/pvn35iyy/production/6492f39dc4ea8184ca5f7b5ca2cd56409970e934-712x713.png?auto=format&dpr=2 2x" type="image/webp"/><source media="(max-width: 800px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/6492f39dc4ea8184ca5f7b5ca2cd56409970e934-712x713.png?dpr=1, https://cdn.sanity.io/images/pvn35iyy/production/6492f39dc4ea8184ca5f7b5ca2cd56409970e934-712x713.png?dpr=2"/><source media="(min-width: 800px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/6492f39dc4ea8184ca5f7b5ca2cd56409970e934-712x713.png?auto=format&dpr=1 1x, https://cdn.sanity.io/images/pvn35iyy/production/6492f39dc4ea8184ca5f7b5ca2cd56409970e934-712x713.png?auto=format&dpr=2 2x" type="image/webp"/><source media="(min-width: 800px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/6492f39dc4ea8184ca5f7b5ca2cd56409970e934-712x713.png?dpr=1, https://cdn.sanity.io/images/pvn35iyy/production/6492f39dc4ea8184ca5f7b5ca2cd56409970e934-712x713.png?dpr=2"/><source srcSet="https://cdn.sanity.io/images/pvn35iyy/production/6492f39dc4ea8184ca5f7b5ca2cd56409970e934-712x713.png?auto=format" type="image/webp"/><img alt="Sales team member walks through Market Trends using Loom, highlighting key areas with the tool." class="rounded-lg shadow-thd lg:mb-2xl" height="600" loading="lazy" src="https://cdn.sanity.io/images/pvn35iyy/production/6492f39dc4ea8184ca5f7b5ca2cd56409970e934-712x713.png" width="600"/></picture><header class=""><div class="flex items-center gap-x-fixed-md"><h3 class="text-thd-color-violet-90 thd-heading-sm lg:text-center lg:mx-auto">Loom for <br class="block lg:hidden"/>Sales</h3></div></header></div></a></li><li><a class="thd-rounded-ext thd-focus-thick thd-hover-shadow flex flex-col" href="/use-case/product-management"><div class="max-w-[560px] bg-thd-color-violet-10 text-thd-color-violet-80 thd-rounded-static p-fixed-md lg:p-fixed-2xl 2xl:p-fixed-4xl grid grid-cols-2 gap-x-xl items-center lg:grid-cols-1 lg:block lg:grow 2xl:max-w-none w-full"><picture><source media="(max-width: 400px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/c6ea9b16895ca64aa6078adbf36877d50a9efc31-712x713.png?auto=format&dpr=1 1x, https://cdn.sanity.io/images/pvn35iyy/production/c6ea9b16895ca64aa6078adbf36877d50a9efc31-712x713.png?auto=format&dpr=2 2x" type="image/webp"/><source media="(max-width: 400px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/c6ea9b16895ca64aa6078adbf36877d50a9efc31-712x713.png?dpr=1, https://cdn.sanity.io/images/pvn35iyy/production/c6ea9b16895ca64aa6078adbf36877d50a9efc31-712x713.png?dpr=2"/><source media="(max-width: 600px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/c6ea9b16895ca64aa6078adbf36877d50a9efc31-712x713.png?auto=format&dpr=1 1x, https://cdn.sanity.io/images/pvn35iyy/production/c6ea9b16895ca64aa6078adbf36877d50a9efc31-712x713.png?auto=format&dpr=2 2x" type="image/webp"/><source media="(max-width: 600px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/c6ea9b16895ca64aa6078adbf36877d50a9efc31-712x713.png?dpr=1, https://cdn.sanity.io/images/pvn35iyy/production/c6ea9b16895ca64aa6078adbf36877d50a9efc31-712x713.png?dpr=2"/><source media="(max-width: 800px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/c6ea9b16895ca64aa6078adbf36877d50a9efc31-712x713.png?auto=format&dpr=1 1x, https://cdn.sanity.io/images/pvn35iyy/production/c6ea9b16895ca64aa6078adbf36877d50a9efc31-712x713.png?auto=format&dpr=2 2x" type="image/webp"/><source media="(max-width: 800px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/c6ea9b16895ca64aa6078adbf36877d50a9efc31-712x713.png?dpr=1, https://cdn.sanity.io/images/pvn35iyy/production/c6ea9b16895ca64aa6078adbf36877d50a9efc31-712x713.png?dpr=2"/><source media="(min-width: 800px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/c6ea9b16895ca64aa6078adbf36877d50a9efc31-712x713.png?auto=format&dpr=1 1x, https://cdn.sanity.io/images/pvn35iyy/production/c6ea9b16895ca64aa6078adbf36877d50a9efc31-712x713.png?auto=format&dpr=2 2x" type="image/webp"/><source media="(min-width: 800px)" srcSet="https://cdn.sanity.io/images/pvn35iyy/production/c6ea9b16895ca64aa6078adbf36877d50a9efc31-712x713.png?dpr=1, https://cdn.sanity.io/images/pvn35iyy/production/c6ea9b16895ca64aa6078adbf36877d50a9efc31-712x713.png?dpr=2"/><source srcSet="https://cdn.sanity.io/images/pvn35iyy/production/c6ea9b16895ca64aa6078adbf36877d50a9efc31-712x713.png?auto=format" type="image/webp"/><img alt="Product manager walks through a calendar using Loom" class="rounded-lg shadow-thd lg:mb-2xl" height="600" loading="lazy" src="https://cdn.sanity.io/images/pvn35iyy/production/c6ea9b16895ca64aa6078adbf36877d50a9efc31-712x713.png" width="600"/></picture><header class=""><div class="flex items-center gap-x-fixed-md"><h3 class="text-thd-color-violet-90 thd-heading-sm lg:text-center lg:mx-auto">Loom for <br class="block lg:hidden"/>Product Management</h3></div></header></div></a></li></ul><a class="thd-button-secondary w-content thd-button-lg thd-body-sm gap-[1em] flex items-center whitespace-nowrap" style="--button-color-bg:var(--thd-color-violet-10);--button-color-fg:var(--thd-color-violet-70);--button-color-fr:var(--thd-color-violet-60);--button-color-ol:transparent;--button-color-bg-ac:var(--thd-color-violet-20);--button-color-fg-ac:var(--thd-color-violet-80);--button-color-bx-ac:hsla(245, 45%, 47%, 0.2);--button-color-bx-hv:#7E75E680" href="/use-case">See all use cases</a></section><aside class="thd-gradient px-fluid-base md:px-fluid-sm lg:relative pb-fluid-lg" 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