Quest for Excellence Conference

<!DOCTYPE html> <html lang="en" dir="ltr" prefix="content: http://purl.org/rss/1.0/modules/content/ dc: http://purl.org/dc/terms/ foaf: http://xmlns.com/foaf/0.1/ og: http://ogp.me/ns# rdfs: http://www.w3.org/2000/01/rdf-schema# schema: http://schema.org/ sioc: http://rdfs.org/sioc/ns# sioct: http://rdfs.org/sioc/types# skos: http://www.w3.org/2004/02/skos/core# xsd: http://www.w3.org/2001/XMLSchema# "> <head><script type="text/javascript" src="https://web-static.archive.org/_static/js/bundle-playback.js?v=7YQSqjSh" charset="utf-8"></script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("https://www.nist.gov/baldrige/qe","20230927095954","https://web.archive.org/","web","https://web-static.archive.org/_static/", "1695808794"); </script> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/banner-styles.css?v=p7PEIJWi" /> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/iconochive.css?v=3PDvdIFv" />  <meta charset="utf-8"/><script type="text/javascript">(window.NREUM||(NREUM={})).init={ajax:{deny_list:["gov-bam.nr-data.net"]}};(window.NREUM||(NREUM={})).loader_config={licenseKey:"37b7ccb661",applicationID:"1089704227"};;/*! For license information please see nr-loader-rum-1.242.0.min.js.LICENSE.txt */ (()=>{"use strict";var e,t,n={234:(e,t,n)=>{n.d(t,{P_:()=>h,Mt:()=>m,C5:()=>s,DL:()=>w,OP:()=>j,lF:()=>N,Yu:()=>_,Dg:()=>v,CX:()=>c,GE:()=>A,sU:()=>T});var r=n(8632),i=n(9567);const a={beacon:r.ce.beacon,errorBeacon:r.ce.errorBeacon,licenseKey:void 0,applicationID:void 0,sa:void 0,queueTime:void 0,applicationTime:void 0,ttGuid:void 0,user:void 0,account:void 0,product:void 0,extra:void 0,jsAttributes:{},userAttributes:void 0,atts:void 0,transactionName:void 0,tNamePlain:void 0},o={};function s(e){if(!e)throw new Error("All info objects require an agent identifier!");if(!o[e])throw new Error("Info for ".concat(e," was never set"));return o[e]}function c(e,t){if(!e)throw new Error("All info objects require an agent identifier!");o[e]=(0,i.D)(t,a),(0,r.Qy)(e,o[e],"info")}const d=e=>{if(!e||"string"!=typeof e)return!1;try{document.createDocumentFragment().querySelector(e)}catch{return!1}return!0};var u=n(7056),l=n(50);const f=()=>{const e={mask_selector:"*",block_selector:"[data-nr-block]",mask_input_options:{color:!1,date:!1,"datetime-local":!1,email:!1,month:!1,number:!1,range:!1,search:!1,tel:!1,text:!1,time:!1,url:!1,week:!1,textarea:!1,select:!1,password:!0}};return{proxy:{assets:void 0,beacon:void 0},privacy:{cookies_enabled:!0},ajax:{deny_list:void 0,block_internal:!0,enabled:!0,harvestTimeSeconds:10,autoStart:!0},distributed_tracing:{enabled:void 0,exclude_newrelic_header:void 0,cors_use_newrelic_header:void 0,cors_use_tracecontext_headers:void 0,allowed_origins:void 0},session:{domain:void 0,expiresMs:u.oD,inactiveMs:u.Hb},ssl:void 0,obfuscate:void 0,jserrors:{enabled:!0,harvestTimeSeconds:10,autoStart:!0},metrics:{enabled:!0,autoStart:!0},page_action:{enabled:!0,harvestTimeSeconds:30,autoStart:!0},page_view_event:{enabled:!0,autoStart:!0},page_view_timing:{enabled:!0,harvestTimeSeconds:30,long_task:!1,autoStart:!0},session_trace:{enabled:!0,harvestTimeSeconds:10,autoStart:!0},harvest:{tooManyRequestsDelay:60},session_replay:{autoStart:!0,enabled:!1,harvestTimeSeconds:60,sampling_rate:50,error_sampling_rate:50,mask_all_inputs:!0,get mask_text_selector(){return e.mask_selector},set mask_text_selector(t){d(t)?e.mask_selector=t+",[data-nr-mask]":null===t?e.mask_selector=t:(0,l.Z)("An invalid session_replay.mask_selector was provided and will not be used",t)},get block_class(){return"nr-block"},get ignore_class(){return"nr-ignore"},get mask_text_class(){return"nr-mask"},get block_selector(){return e.block_selector},set block_selector(t){d(t)?e.block_selector+=",".concat(t):""!==t&&(0,l.Z)("An invalid session_replay.block_selector was provided and will not be used",t)},get mask_input_options(){return e.mask_input_options},set mask_input_options(t){t&&"object"==typeof t?e.mask_input_options={...t,password:!0}:(0,l.Z)("An invalid session_replay.mask_input_option was provided and will not be used",t)}},spa:{enabled:!0,harvestTimeSeconds:10,autoStart:!0}}},g={},p="All configuration objects require an agent identifier!";function h(e){if(!e)throw new Error(p);if(!g[e])throw new Error("Configuration for ".concat(e," was never set"));return g[e]}function v(e,t){if(!e)throw new Error(p);g[e]=(0,i.D)(t,f()),(0,r.Qy)(e,g[e],"config")}function m(e,t){if(!e)throw new Error(p);var n=h(e);if(n){for(var r=t.split("."),i=0;i<r.length-1;i++)if("object"!=typeof(n=n[r[i]]))return;n=n[r[r.length-1]]}return n}const b={accountID:void 0,trustKey:void 0,agentID:void 0,licenseKey:void 0,applicationID:void 0,xpid:void 0},y={};function w(e){if(!e)throw new Error("All loader-config objects require an agent identifier!");if(!y[e])throw new Error("LoaderConfig for ".concat(e," was never set"));return y[e]}function A(e,t){if(!e)throw new Error("All loader-config objects require an agent identifier!");y[e]=(0,i.D)(t,b),(0,r.Qy)(e,y[e],"loader_config")}const _=(0,r.mF)().o;var x=n(385),D=n(6818);const k={buildEnv:D.Re,customTransaction:void 0,disabled:!1,distMethod:D.gF,isolatedBacklog:!1,loaderType:void 0,maxBytes:3e4,offset:Math.floor(x._A?.performance?.timeOrigin||x._A?.performance?.timing?.navigationStart||Date.now()),onerror:void 0,origin:""+x._A.location,ptid:void 0,releaseIds:{},session:void 0,xhrWrappable:"function"==typeof x._A.XMLHttpRequest?.prototype?.addEventListener,version:D.q4,denyList:void 0},E={};function j(e){if(!e)throw new Error("All runtime objects require an agent identifier!");if(!E[e])throw new Error("Runtime for ".concat(e," was never set"));return E[e]}function T(e,t){if(!e)throw new Error("All runtime objects require an agent identifier!");E[e]=(0,i.D)(t,k),(0,r.Qy)(e,E[e],"runtime")}function N(e){return function(e){try{const t=s(e);return!!t.licenseKey&&!!t.errorBeacon&&!!t.applicationID}catch(e){return!1}}(e)}},9567:(e,t,n)=>{n.d(t,{D:()=>i});var r=n(50);function i(e,t){try{if(!e||"object"!=typeof e)return(0,r.Z)("Setting a Configurable requires an object as input");if(!t||"object"!=typeof t)return(0,r.Z)("Setting a Configurable requires a model to set its initial properties");const n=Object.create(Object.getPrototypeOf(t),Object.getOwnPropertyDescriptors(t)),a=0===Object.keys(n).length?e:n;for(let o in a)if(void 0!==e[o])try{"object"==typeof e[o]&&"object"==typeof t[o]?n[o]=i(e[o],t[o]):n[o]=e[o]}catch(e){(0,r.Z)("An error occurred while setting a property of a Configurable",e)}return n}catch(e){(0,r.Z)("An error occured while setting a Configurable",e)}}},6818:(e,t,n)=>{n.d(t,{Re:()=>i,gF:()=>a,q4:()=>r});const r="1.242.0",i="PROD",a="CDN"},385:(e,t,n)=>{n.d(t,{Nk:()=>u,Tt:()=>s,_A:()=>a,cv:()=>l,iS:()=>o,il:()=>r,ux:()=>c,v6:()=>i,w1:()=>d});const r="undefined"!=typeof window&&!!window.document,i="undefined"!=typeof WorkerGlobalScope&&("undefined"!=typeof self&&self instanceof WorkerGlobalScope&&self.navigator instanceof WorkerNavigator||"undefined"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis.navigator instanceof WorkerNavigator),a=r?window:"undefined"!=typeof WorkerGlobalScope&&("undefined"!=typeof self&&self instanceof WorkerGlobalScope&&self||"undefined"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis),o=Boolean("hidden"===a?.document?.visibilityState),s=(a?.location,/iPad|iPhone|iPod/.test(a.navigator?.userAgent)),c=s&&"undefined"==typeof SharedWorker,d=((()=>{const e=a.navigator?.userAgent?.match(/Firefox[/\s](\d+\.\d+)/);Array.isArray(e)&&e.length>=2&&e[1]})(),Boolean(r&&window.document.documentMode)),u=!!a.navigator?.sendBeacon,l=Math.floor(a?.performance?.timeOrigin||a?.performance?.timing?.navigationStart||Date.now())},1117:(e,t,n)=>{n.d(t,{w:()=>a});var r=n(50);const i={agentIdentifier:"",ee:void 0};class a{constructor(e){try{if("object"!=typeof e)return(0,r.Z)("shared context requires an object as input");this.sharedContext={},Object.assign(this.sharedContext,i),Object.entries(e).forEach((e=>{let[t,n]=e;Object.keys(i).includes(t)&&(this.sharedContext[t]=n)}))}catch(e){(0,r.Z)("An error occured while setting SharedContext",e)}}}},8e3:(e,t,n)=>{n.d(t,{L:()=>u,R:()=>c});var r=n(8325),i=n(1284),a=n(4322),o=n(3325);const s={};function c(e,t){const n={staged:!1,priority:o.p[t]||0};d(e),s[e].get(t)||s[e].set(t,n)}function d(e){e&&(s[e]||(s[e]=new Map))}function u(){let e=arguments.length>0&&void 0!==arguments[0]?arguments[0]:"",t=arguments.length>1&&void 0!==arguments[1]?arguments[1]:"feature";if(d(e),!e||!s[e].get(t))return o(t);s[e].get(t).staged=!0;const n=[...s[e]];function o(t){const n=e?r.ee.get(e):r.ee,o=a.X.handlers;if(n.backlog&&o){var s=n.backlog[t],c=o[t];if(c){for(var d=0;s&&d<s.length;++d)l(s[d],c);(0,i.D)(c,(function(e,t){(0,i.D)(t,(function(t,n){n[0].on(e,n[1])}))}))}delete o[t],n.backlog[t]=null,n.emit("drain-"+t,[])}}n.every((e=>{let[t,n]=e;return n.staged}))&&(n.sort(((e,t)=>e[1].priority-t[1].priority)),n.forEach((t=>{let[n]=t;s[e].delete(n),o(n)})))}function l(e,t){var n=e[1];(0,i.D)(t[n],(function(t,n){var r=e[0];if(n[0]===r){var i=n[1],a=e[3],o=e[2];i.apply(a,o)}}))}},8325:(e,t,n)=>{n.d(t,{A:()=>c,ee:()=>d});var r=n(8632),i=n(2210),a=n(234);class o{constructor(e){this.contextId=e}}var s=n(3117);const c="nr@context:".concat(s.a),d=function e(t,n){var r={},s={},u={},f=!1;try{f=16===n.length&&(0,a.OP)(n).isolatedBacklog}catch(e){}var g={on:h,addEventListener:h,removeEventListener:function(e,t){var n=r[e];if(!n)return;for(var i=0;i<n.length;i++)n[i]===t&&n.splice(i,1)},emit:function(e,n,r,i,a){!1!==a&&(a=!0);if(d.aborted&&!i)return;t&&a&&t.emit(e,n,r);for(var o=p(r),c=v(e),u=c.length,l=0;l<u;l++)c[l].apply(o,n);var f=b()[s[e]];f&&f.push([g,e,n,o]);return o},get:m,listeners:v,context:p,buffer:function(e,t){const n=b();if(t=t||"feature",g.aborted)return;Object.entries(e||{}).forEach((e=>{let[r,i]=e;s[i]=t,t in n||(n[t]=[])}))},abort:l,aborted:!1,isBuffering:function(e){return!!b()[s[e]]},debugId:n,backlog:f?{}:t&&"object"==typeof t.backlog?t.backlog:{}};return g;function p(e){return e&&e instanceof o?e:e?(0,i.X)(e,c,(()=>new o(c))):new o(c)}function h(e,t){r[e]=v(e).concat(t)}function v(e){return r[e]||[]}function m(t){return u[t]=u[t]||e(g,t)}function b(){return g.backlog}}(void 0,"globalEE"),u=(0,r.fP)();function l(){d.aborted=!0,d.backlog={}}u.ee||(u.ee=d)},5546:(e,t,n)=>{n.d(t,{E:()=>r,p:()=>i});var r=n(8325).ee.get("handle");function i(e,t,n,i,a){a?(a.buffer([e],i),a.emit(e,t,n)):(r.buffer([e],i),r.emit(e,t,n))}},4322:(e,t,n)=>{n.d(t,{X:()=>a});var r=n(5546);a.on=o;var i=a.handlers={};function a(e,t,n,a){o(a||r.E,i,e,t,n)}function o(e,t,n,i,a){a||(a="feature"),e||(e=r.E);var o=t[a]=t[a]||{};(o[n]=o[n]||[]).push([e,i])}},3239:(e,t,n)=>{n.d(t,{bP:()=>s,iz:()=>c,m$:()=>o});var r=n(385);let i=!1,a=!1;try{const e={get passive(){return i=!0,!1},get signal(){return a=!0,!1}};r._A.addEventListener("test",null,e),r._A.removeEventListener("test",null,e)}catch(e){}function o(e,t){return i||a?{capture:!!e,passive:i,signal:t}:!!e}function s(e,t){let n=arguments.length>2&&void 0!==arguments[2]&&arguments[2],r=arguments.length>3?arguments[3]:void 0;window.addEventListener(e,t,o(n,r))}function c(e,t){let n=arguments.length>2&&void 0!==arguments[2]&&arguments[2],r=arguments.length>3?arguments[3]:void 0;document.addEventListener(e,t,o(n,r))}},3117:(e,t,n)=>{n.d(t,{a:()=>r});const r=(0,n(4402).Rl)()},4402:(e,t,n)=>{n.d(t,{Rl:()=>o,ky:()=>s});var r=n(385);const i="xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx";function a(e,t){return e?15&e[t]:16*Math.random()|0}function o(){const e=r._A?.crypto||r._A?.msCrypto;let t,n=0;return e&&e.getRandomValues&&(t=e.getRandomValues(new Uint8Array(31))),i.split("").map((e=>"x"===e?a(t,++n).toString(16):"y"===e?(3&a()|8).toString(16):e)).join("")}function s(e){const t=r._A?.crypto||r._A?.msCrypto;let n,i=0;t&&t.getRandomValues&&(n=t.getRandomValues(new Uint8Array(31)));const o=[];for(var s=0;s<e;s++)o.push(a(n,++i).toString(16));return o.join("")}},7056:(e,t,n)=>{n.d(t,{Bq:()=>r,Hb:()=>a,oD:()=>i});const r="NRBA",i=144e5,a=18e5},7894:(e,t,n)=>{function r(){return Math.round(performance.now())}n.d(t,{z:()=>r})},50:(e,t,n)=>{function r(e,t){"function"==typeof console.warn&&(console.warn("New Relic: ".concat(e)),t&&console.warn(t))}n.d(t,{Z:()=>r})},2587:(e,t,n)=>{n.d(t,{N:()=>c,T:()=>d});var r=n(8325),i=n(5546),a=n(3325);const o={stn:[a.D.sessionTrace],err:[a.D.jserrors,a.D.metrics],ins:[a.D.pageAction],spa:[a.D.spa],sr:[a.D.sessionReplay,a.D.sessionTrace]},s=new Set;function c(e,t){const n=r.ee.get(t);e&&"object"==typeof e&&(s.has(t)||Object.entries(e).forEach((e=>{let[t,r]=e;o[t]?o[t].forEach((e=>{r?(0,i.p)("feat-"+t,[],void 0,e,n):(0,i.p)("block-"+t,[],void 0,e,n),(0,i.p)("rumresp-"+t,[Boolean(r)],void 0,e,n)})):r&&(0,i.p)("feat-"+t,[],void 0,void 0,n),d[t]=Boolean(r)})),Object.keys(o).forEach((e=>{void 0===d[e]&&(o[e]?.forEach((t=>(0,i.p)("rumresp-"+e,[!1],void 0,t,n))),d[e]=!1)})),s.add(t))}const d={}},2210:(e,t,n)=>{n.d(t,{X:()=>i});var r=Object.prototype.hasOwnProperty;function i(e,t,n){if(r.call(e,t))return e[t];var i=n();if(Object.defineProperty&&Object.keys)try{return Object.defineProperty(e,t,{value:i,writable:!0,enumerable:!1}),i}catch(e){}return e[t]=i,i}},1284:(e,t,n)=>{n.d(t,{D:()=>r});const r=(e,t)=>Object.entries(e||{}).map((e=>{let[n,r]=e;return t(n,r)}))},4351:(e,t,n)=>{n.d(t,{P:()=>a});var r=n(8325);const i=()=>{const e=new WeakSet;return(t,n)=>{if("object"==typeof n&&null!==n){if(e.has(n))return;e.add(n)}return n}};function a(e){try{return JSON.stringify(e,i())}catch(e){try{r.ee.emit("internal-error",[e])}catch(e){}}}},3960:(e,t,n)=>{n.d(t,{K:()=>o,b:()=>a});var r=n(3239);function i(){return"undefined"==typeof document||"complete"===document.readyState}function a(e,t){if(i())return e();(0,r.bP)("load",e,t)}function o(e){if(i())return e();(0,r.iz)("DOMContentLoaded",e)}},8632:(e,t,n)=>{n.d(t,{EZ:()=>d,Qy:()=>c,ce:()=>a,fP:()=>o,gG:()=>u,mF:()=>s});var r=n(7894),i=n(385);const a={beacon:"bam.nr-data.net",errorBeacon:"bam.nr-data.net"};function o(){return i._A.NREUM||(i._A.NREUM={}),void 0===i._A.newrelic&&(i._A.newrelic=i._A.NREUM),i._A.NREUM}function s(){let e=o();return e.o||(e.o={ST:i._A.setTimeout,SI:i._A.setImmediate,CT:i._A.clearTimeout,XHR:i._A.XMLHttpRequest,REQ:i._A.Request,EV:i._A.Event,PR:i._A.Promise,MO:i._A.MutationObserver,FETCH:i._A.fetch}),e}function c(e,t,n){let i=o();const a=i.initializedAgents||{},s=a[e]||{};return Object.keys(s).length||(s.initializedAt={ms:(0,r.z)(),date:new Date}),i.initializedAgents={...a,[e]:{...s,[n]:t}},i}function d(e,t){o()[e]=t}function u(){return function(){let e=o();const t=e.info||{};e.info={beacon:a.beacon,errorBeacon:a.errorBeacon,...t}}(),function(){let e=o();const t=e.init||{};e.init={...t}}(),s(),function(){let e=o();const t=e.loader_config||{};e.loader_config={...t}}(),o()}},7956:(e,t,n)=>{n.d(t,{N:()=>i});var r=n(3239);function i(e){let t=arguments.length>1&&void 0!==arguments[1]&&arguments[1],n=arguments.length>2?arguments[2]:void 0,i=arguments.length>3?arguments[3]:void 0;(0,r.iz)("visibilitychange",(function(){if(t)return void("hidden"===document.visibilityState&&e());e(document.visibilityState)}),n,i)}},3081:(e,t,n)=>{n.d(t,{gF:()=>a,mY:()=>i,t9:()=>r,vz:()=>s,xS:()=>o});const r=n(3325).D.metrics,i="sm",a="cm",o="storeSupportabilityMetrics",s="storeEventMetrics"},7633:(e,t,n)=>{n.d(t,{t:()=>r});const r=n(3325).D.pageViewEvent},9251:(e,t,n)=>{n.d(t,{t:()=>r});const r=n(3325).D.pageViewTiming},5938:(e,t,n)=>{n.d(t,{W:()=>a});var r=n(234),i=n(8325);class a{constructor(e,t,n){this.agentIdentifier=e,this.aggregator=t,this.ee=i.ee.get(e,(0,r.OP)(this.agentIdentifier).isolatedBacklog),this.featureName=n,this.blocked=!1}}},7530:(e,t,n)=>{n.d(t,{j:()=>b});var r=n(3325),i=n(234),a=n(5546),o=n(8325),s=n(7894),c=n(8e3),d=n(3960),u=n(385),l=n(50),f=n(3081),g=n(8632);function p(){const e=(0,g.gG)();["setErrorHandler","finished","addToTrace","inlineHit","addRelease","addPageAction","setCurrentRouteName","setPageViewName","setCustomAttribute","interaction","noticeError","setUserId","setApplicationVersion","start"].forEach((t=>{e[t]=function(){for(var n=arguments.length,r=new Array(n),i=0;i<n;i++)r[i]=arguments[i];return function(t){for(var n=arguments.length,r=new Array(n>1?n-1:0),i=1;i<n;i++)r[i-1]=arguments[i];let a=[];return Object.values(e.initializedAgents).forEach((e=>{e.exposed&&e.api[t]&&a.push(e.api[t](...r))})),a.length>1?a:a[0]}(t,...r)}}))}var h=n(2587);const v=e=>{n.p=e};let m=!1;function b(e){let t=arguments.length>1&&void 0!==arguments[1]?arguments[1]:{},b=arguments.length>2?arguments[2]:void 0,y=arguments.length>3?arguments[3]:void 0,{init:w,info:A,loader_config:_,runtime:x={loaderType:b},exposed:D=!0}=t;const k=(0,g.gG)();A||(w=k.init,A=k.info,_=k.loader_config),(0,i.Dg)(e,w||{}),(0,i.GE)(e,_||{}),A.jsAttributes??={},u.v6&&(A.jsAttributes.isWorker=!0),(0,i.CX)(e,A);const E=(0,i.P_)(e),j=[A.beacon,A.errorBeacon];m||(m=!0,E.proxy.assets&&(v(E.proxy.assets+"/"),j.push(E.proxy.assets)),E.proxy.beacon&&j.push(E.proxy.beacon)),x.denyList=[...E.ajax.deny_list||[],...E.ajax.block_internal?j:[]],(0,i.sU)(e,x),p();const T=function(e,t){t||(0,c.R)(e,"api");const g={};var p=o.ee.get(e),h=p.get("tracer"),v="api-",m=v+"ixn-";function b(t,n,r,a){const o=(0,i.C5)(e);return null===n?delete o.jsAttributes[t]:(0,i.CX)(e,{...o,jsAttributes:{...o.jsAttributes,[t]:n}}),A(v,r,!0,a||null===n?"session":void 0)(t,n)}function y(){}["setErrorHandler","finished","addToTrace","inlineHit","addRelease"].forEach((e=>{g[e]=A(v,e,!0,"api")})),g.addPageAction=A(v,"addPageAction",!0,r.D.pageAction),g.setCurrentRouteName=A(v,"routeName",!0,r.D.spa),g.setPageViewName=function(t,n){if("string"==typeof t)return"/"!==t.charAt(0)&&(t="/"+t),(0,i.OP)(e).customTransaction=(n||"https://web.archive.org/web/20230927095954/http://custom.transaction")+t,A(v,"setPageViewName",!0)()},g.setCustomAttribute=function(e,t){let n=arguments.length>2&&void 0!==arguments[2]&&arguments[2];if("string"==typeof e){if(["string","number"].includes(typeof t)||null===t)return b(e,t,"setCustomAttribute",n);(0,l.Z)("Failed to execute setCustomAttribute.\nNon-null value must be a string or number type, but a type of <".concat(typeof t,"> was provided."))}else(0,l.Z)("Failed to execute setCustomAttribute.\nName must be a string type, but a type of <".concat(typeof e,"> was provided."))},g.setUserId=function(e){if("string"==typeof e||null===e)return b("enduser.id",e,"setUserId",!0);(0,l.Z)("Failed to execute setUserId.\nNon-null value must be a string type, but a type of <".concat(typeof e,"> was provided."))},g.setApplicationVersion=function(e){if("string"==typeof e||null===e)return b("application.version",e,"setApplicationVersion",!1);(0,l.Z)("Failed to execute setApplicationVersion. Expected <String | null>, but got <".concat(typeof e,">."))},g.start=e=>{try{const t=e?"defined":"undefined";(0,a.p)(f.xS,["API/start/".concat(t,"/called")],void 0,r.D.metrics,p);const n=Object.values(r.D);if(void 0===e)e=n;else{if((e=Array.isArray(e)&&e.length?e:[e]).some((e=>!n.includes(e))))return(0,l.Z)("Invalid feature name supplied. Acceptable feature names are: ".concat(n));e.includes(r.D.pageViewEvent)||e.push(r.D.pageViewEvent)}e.forEach((e=>{p.emit("".concat(e,"-opt-in"))}))}catch(e){(0,l.Z)("An unexpected issue occurred",e)}},g.interaction=function(){return(new y).get()};var w=y.prototype={createTracer:function(e,t){var n={},i=this,o="function"==typeof t;return(0,a.p)(m+"tracer",[(0,s.z)(),e,n],i,r.D.spa,p),function(){if(h.emit((o?"":"no-")+"fn-start",[(0,s.z)(),i,o],n),o)try{return t.apply(this,arguments)}catch(e){throw h.emit("fn-err",[arguments,this,e],n),e}finally{h.emit("fn-end",[(0,s.z)()],n)}}}};function A(e,t,n,i){return function(){return(0,a.p)(f.xS,["API/"+t+"/called"],void 0,r.D.metrics,p),i&&(0,a.p)(e+t,[(0,s.z)(),...arguments],n?null:this,i,p),n?void 0:this}}function _(){n.e(75).then(n.bind(n,7438)).then((t=>{let{setAPI:n}=t;n(e),(0,c.L)(e,"api")})).catch((()=>(0,l.Z)("Downloading runtime APIs failed...")))}return["actionText","setName","setAttribute","save","ignore","onEnd","getContext","end","get"].forEach((e=>{w[e]=A(m,e,void 0,r.D.spa)})),g.noticeError=function(e,t){"string"==typeof e&&(e=new Error(e)),(0,a.p)(f.xS,["API/noticeError/called"],void 0,r.D.metrics,p),(0,a.p)("err",[e,(0,s.z)(),!1,t],void 0,r.D.jserrors,p)},u.il?(0,d.b)((()=>_()),!0):_(),g}(e,y);return(0,g.Qy)(e,T,"api"),(0,g.Qy)(e,D,"exposed"),(0,g.EZ)("activatedFeatures",h.T),T}},3325:(e,t,n)=>{n.d(t,{D:()=>r,p:()=>i});const r={ajax:"ajax",jserrors:"jserrors",metrics:"metrics",pageAction:"page_action",pageViewEvent:"page_view_event",pageViewTiming:"page_view_timing",sessionReplay:"session_replay",sessionTrace:"session_trace",spa:"spa"},i={[r.pageViewEvent]:1,[r.pageViewTiming]:2,[r.metrics]:3,[r.jserrors]:4,[r.ajax]:5,[r.sessionTrace]:6,[r.pageAction]:7,[r.spa]:8,[r.sessionReplay]:9}}},r={};function i(e){var t=r[e];if(void 0!==t)return t.exports;var a=r[e]={exports:{}};return n[e](a,a.exports,i),a.exports}i.m=n,i.d=(e,t)=>{for(var n in t)i.o(t,n)&&!i.o(e,n)&&Object.defineProperty(e,n,{enumerable:!0,get:t[n]})},i.f={},i.e=e=>Promise.all(Object.keys(i.f).reduce(((t,n)=>(i.f[n](e,t),t)),[])),i.u=e=>"nr-rum-1.242.0.min.js",i.o=(e,t)=>Object.prototype.hasOwnProperty.call(e,t),e={},t="NRBA-1.242.0.PROD:",i.l=(n,r,a,o)=>{if(e[n])e[n].push(r);else{var s,c;if(void 0!==a)for(var d=document.getElementsByTagName("script"),u=0;u<d.length;u++){var l=d[u];if(l.getAttribute("src")==n||l.getAttribute("data-webpack")==t+a){s=l;break}}s||(c=!0,(s=document.createElement("script")).charset="utf-8",s.timeout=120,i.nc&&s.setAttribute("nonce",i.nc),s.setAttribute("data-webpack",t+a),s.src=n),e[n]=[r];var f=(t,r)=>{s.onerror=s.onload=null,clearTimeout(g);var i=e[n];if(delete e[n],s.parentNode&&s.parentNode.removeChild(s),i&&i.forEach((e=>e(r))),t)return t(r)},g=setTimeout(f.bind(null,void 0,{type:"timeout",target:s}),12e4);s.onerror=f.bind(null,s.onerror),s.onload=f.bind(null,s.onload),c&&document.head.appendChild(s)}},i.r=e=>{"undefined"!=typeof Symbol&&Symbol.toStringTag&&Object.defineProperty(e,Symbol.toStringTag,{value:"Module"}),Object.defineProperty(e,"__esModule",{value:!0})},i.p="https://web.archive.org/web/20230927095954/https://js-agent.newrelic.com/",(()=>{var e={50:0,832:0};i.f.j=(t,n)=>{var r=i.o(e,t)?e[t]:void 0;if(0!==r)if(r)n.push(r[2]);else{var a=new Promise(((n,i)=>r=e[t]=[n,i]));n.push(r[2]=a);var o=i.p+i.u(t),s=new Error;i.l(o,(n=>{if(i.o(e,t)&&(0!==(r=e[t])&&(e[t]=void 0),r)){var a=n&&("load"===n.type?"missing":n.type),o=n&&n.target&&n.target.src;s.message="Loading chunk "+t+" failed.\n("+a+": "+o+")",s.name="ChunkLoadError",s.type=a,s.request=o,r[1](s)}}),"chunk-"+t,t)}};var t=(t,n)=>{var r,a,[o,s,c]=n,d=0;if(o.some((t=>0!==e[t]))){for(r in s)i.o(s,r)&&(i.m[r]=s[r]);if(c)c(i)}for(t&&t(n);d<o.length;d++)a=o[d],i.o(e,a)&&e[a]&&e[a][0](),e[a]=0},n=self["webpackChunk:NRBA-1.242.0.PROD"]=self["webpackChunk:NRBA-1.242.0.PROD"]||[];n.forEach(t.bind(null,0)),n.push=t.bind(null,n.push.bind(n))})(),(()=>{var e=i(50);class t{addPageAction(t,n){(0,e.Z)("Call to agent api addPageAction failed. The session trace feature is not currently initialized.")}setPageViewName(t,n){(0,e.Z)("Call to agent api setPageViewName failed. The page view feature is not currently initialized.")}setCustomAttribute(t,n,r){(0,e.Z)("Call to agent api setCustomAttribute failed. The js errors feature is not currently initialized.")}noticeError(t,n){(0,e.Z)("Call to agent api noticeError failed. The js errors feature is not currently initialized.")}setUserId(t){(0,e.Z)("Call to agent api setUserId failed. The js errors feature is not currently initialized.")}setApplicationVersion(t){(0,e.Z)("Call to agent api setApplicationVersion failed. The agent is not currently initialized.")}setErrorHandler(t){(0,e.Z)("Call to agent api setErrorHandler failed. The js errors feature is not currently initialized.")}finished(t){(0,e.Z)("Call to agent api finished failed. The page action feature is not currently initialized.")}addRelease(t,n){(0,e.Z)("Call to agent api addRelease failed. The agent is not currently initialized.")}start(t){(0,e.Z)("Call to agent api addRelease failed. The agent is not currently initialized.")}}var n=i(3325),r=i(234);const a=Object.values(n.D);function o(e){const t={};return a.forEach((n=>{t[n]=function(e,t){return!1!==(0,r.Mt)(t,"".concat(e,".enabled"))}(n,e)})),t}var s=i(7530);var c=i(8e3),d=i(5938),u=i(3960),l=i(385);class f extends d.W{constructor(e,t,n){let i=!(arguments.length>3&&void 0!==arguments[3])||arguments[3];super(e,t,n),this.auto=i,this.abortHandler=void 0,this.featAggregate=void 0,this.onAggregateImported=void 0,!1===(0,r.Mt)(this.agentIdentifier,"".concat(this.featureName,".autoStart"))&&(this.auto=!1),this.auto&&(0,c.R)(e,n)}importAggregator(){let t=arguments.length>0&&void 0!==arguments[0]?arguments[0]:{};if(this.featAggregate)return;if(!this.auto)return void this.ee.on("".concat(this.featureName,"-opt-in"),(()=>{(0,c.R)(this.agentIdentifier,this.featureName),this.auto=!0,this.importAggregator()}));const n=l.il&&!0===(0,r.Mt)(this.agentIdentifier,"privacy.cookies_enabled");let a;this.onAggregateImported=new Promise((e=>{a=e}));const o=async()=>{let r;try{if(n){const{setupAgentSession:e}=await i.e(75).then(i.bind(i,3228));r=e(this.agentIdentifier)}}catch(t){(0,e.Z)("A problem occurred when starting up session manager. This page will not start or extend any session.",t)}try{if(!this.shouldImportAgg(this.featureName,r))return(0,c.L)(this.agentIdentifier,this.featureName),void a(!1);const{lazyFeatureLoader:e}=await i.e(75).then(i.bind(i,8582)),{Aggregate:n}=await e(this.featureName,"aggregate");this.featAggregate=new n(this.agentIdentifier,this.aggregator,t),a(!0)}catch(t){(0,e.Z)("Downloading and initializing ".concat(this.featureName," failed..."),t),this.abortHandler?.(),(0,c.L)(this.agentIdentifier,this.featureName),a(!1)}};l.il?(0,u.b)((()=>o()),!0):o()}shouldImportAgg(e,t){return e!==n.D.sessionReplay||!!r.Yu.MO&&(!1!==(0,r.Mt)(this.agentIdentifier,"session_trace.enabled")&&(!!t?.isNew||!!t?.state.sessionReplay))}}var g=i(7633);class p extends f{static featureName=g.t;constructor(e,t){let n=!(arguments.length>2&&void 0!==arguments[2])||arguments[2];super(e,t,g.t,n),this.importAggregator()}}var h=i(1117),v=i(1284);class m extends h.w{constructor(e){super(e),this.aggregatedData={}}store(e,t,n,r,i){var a=this.getBucket(e,t,n,i);return a.metrics=function(e,t){t||(t={count:0});return t.count+=1,(0,v.D)(e,(function(e,n){t[e]=b(n,t[e])})),t}(r,a.metrics),a}merge(e,t,n,r,i){var a=this.getBucket(e,t,r,i);if(a.metrics){var o=a.metrics;o.count+=n.count,(0,v.D)(n,(function(e,t){if("count"!==e){var r=o[e],i=n[e];i&&!i.c?o[e]=b(i.t,r):o[e]=function(e,t){if(!t)return e;t.c||(t=y(t.t));return t.min=Math.min(e.min,t.min),t.max=Math.max(e.max,t.max),t.t+=e.t,t.sos+=e.sos,t.c+=e.c,t}(i,o[e])}}))}else a.metrics=n}storeMetric(e,t,n,r){var i=this.getBucket(e,t,n);return i.stats=b(r,i.stats),i}getBucket(e,t,n,r){this.aggregatedData[e]||(this.aggregatedData[e]={});var i=this.aggregatedData[e][t];return i||(i=this.aggregatedData[e][t]={params:n||{}},r&&(i.custom=r)),i}get(e,t){return t?this.aggregatedData[e]&&this.aggregatedData[e][t]:this.aggregatedData[e]}take(e){for(var t={},n="",r=!1,i=0;i<e.length;i++)t[n=e[i]]=w(this.aggregatedData[n]),t[n].length&&(r=!0),delete this.aggregatedData[n];return r?t:null}}function b(e,t){return null==e?function(e){e?e.c++:e={c:1};return e}(t):t?(t.c||(t=y(t.t)),t.c+=1,t.t+=e,t.sos+=e*e,e>t.max&&(t.max=e),e<t.min&&(t.min=e),t):{t:e}}function y(e){return{t:e,min:e,max:e,sos:e*e,c:1}}function w(e){return"object"!=typeof e?[]:(0,v.D)(e,A)}function A(e,t){return t}var _=i(8632),x=i(4402),D=i(4351);var k=i(5546),E=i(7956),j=i(3239),T=i(7894),N=i(9251);class S extends f{static featureName=N.t;constructor(e,t){let n=!(arguments.length>2&&void 0!==arguments[2])||arguments[2];super(e,t,N.t,n),l.il&&((0,E.N)((()=>(0,k.p)("docHidden",[(0,T.z)()],void 0,N.t,this.ee)),!0),(0,j.bP)("pagehide",(()=>(0,k.p)("winPagehide",[(0,T.z)()],void 0,N.t,this.ee))),this.importAggregator())}}var P=i(3081);class C extends f{static featureName=P.t9;constructor(e,t){let n=!(arguments.length>2&&void 0!==arguments[2])||arguments[2];super(e,t,P.t9,n),this.importAggregator()}}new class extends t{constructor(t){let n=arguments.length>1&&void 0!==arguments[1]?arguments[1]:(0,x.ky)(16);super(),l._A?(this.agentIdentifier=n,this.sharedAggregator=new m({agentIdentifier:this.agentIdentifier}),this.features={},this.desiredFeatures=new Set(t.features||[]),this.desiredFeatures.add(p),Object.assign(this,(0,s.j)(this.agentIdentifier,t,t.loaderType||"agent")),this.run()):(0,e.Z)("Failed to initial the agent. Could not determine the runtime environment.")}get config(){return{info:(0,r.C5)(this.agentIdentifier),init:(0,r.P_)(this.agentIdentifier),loader_config:(0,r.DL)(this.agentIdentifier),runtime:(0,r.OP)(this.agentIdentifier)}}run(){const t="features";try{const r=o(this.agentIdentifier),i=[...this.desiredFeatures];i.sort(((e,t)=>n.p[e.featureName]-n.p[t.featureName])),i.forEach((t=>{if(r[t.featureName]||t.featureName===n.D.pageViewEvent){const i=function(e){switch(e){case n.D.ajax:return[n.D.jserrors];case n.D.sessionTrace:return[n.D.ajax,n.D.pageViewEvent];case n.D.sessionReplay:return[n.D.sessionTrace];case n.D.pageViewTiming:return[n.D.pageViewEvent];default:return[]}}(t.featureName);i.every((e=>r[e]))||(0,e.Z)("".concat(t.featureName," is enabled but one or more dependent features has been disabled (").concat((0,D.P)(i),"). This may cause unintended consequences or missing data...")),this.features[t.featureName]=new t(this.agentIdentifier,this.sharedAggregator)}})),(0,_.Qy)(this.agentIdentifier,this.features,t)}catch(n){(0,e.Z)("Failed to initialize all enabled instrument classes (agent aborted) -",n);for(const e in this.features)this.features[e].abortHandler?.();const r=(0,_.fP)();return delete r.initializedAgents[this.agentIdentifier]?.api,delete r.initializedAgents[this.agentIdentifier]?.[t],delete this.sharedAggregator,r.ee?.abort(),delete r.ee?.get(this.agentIdentifier),!1}}addToTrace(t){(0,e.Z)("Call to agent api addToTrace failed. The page action feature is not currently initialized.")}setCurrentRouteName(t){(0,e.Z)("Call to agent api setCurrentRouteName failed. The spa feature is not currently initialized.")}interaction(){(0,e.Z)("Call to agent api interaction failed. The spa feature is not currently initialized.")}}({features:[p,S,C],loaderType:"lite"})})()})();</script> <noscript><style>form.antibot * :not(.antibot-message) { display: none !important; }</style> </noscript><script async src="https://web.archive.org/web/20230927095954js_/https://www.googletagmanager.com/gtag/js?id=G-HEQ0YF2VYL"></script> <script>window.dataLayer = window.dataLayer || [];function gtag(){dataLayer.push(arguments)};gtag("js", new Date());gtag("set", "developer_id.dMDhkMT", true);gtag('set', {'cookie_flags': 'SameSite=None;Secure', 'cookie_domain': 'www.nist.gov'});gtag("config", "G-HEQ0YF2VYL", {"groups":"default","page_placeholder":"PLACEHOLDER_page_location","link_attribution":true,"allow_ad_personalization_signals":false});gtag("event", "custom", {"node_title":"Quest for Excellence Conference","node_id":"429596","content_type":"Laboratory\/Organizational Unit"});</script> <meta name="description" content="Learn how your organization can achieve outstanding performance. Join us at the premier showcase of Baldrige Award recipients April 7–10, 2024 (Sunday–Wednesday), Gaylord National Harbor Resort and Convention Center, National Harbor, MD (just outside of Washington, D.C.)."/> <link rel="canonical" href="https://web.archive.org/web/20230927095954/https://www.nist.gov/baldrige/qe"/> <link rel="shortlink" href="https://web.archive.org/web/20230927095954/https://www.nist.gov/node/429596"/> <meta name="citation_title" content="Quest for Excellence Conference | NIST"/> <meta property="og:site_name" content="NIST"/> <meta property="og:type" content="Article"/> <meta property="og:url" content="https://web.archive.org/web/20230927095954/https://www.nist.gov/baldrige/qe"/> <meta property="og:title" content="Quest for Excellence Conference"/> <meta property="og:description" content="Learn how your organization can achieve outstanding performance. Join us at the premier showcase of Baldrige Award recipients April 7–10, 2024 (Sunday–Wednesday), Gaylord National Harbor Resort and Convention Center, National Harbor, MD (just outside of Washington, D.C.)."/> <meta property="article:published_time" content="2010-04-28T16:39-04:00"/> <meta property="article:modified_time" content="2023-06-14T12:27-04:00"/> <meta name="dcterms.title" content="Quest for Excellence Conference"/> <meta name="dcterms.description" content="Learn how your organization can achieve outstanding performance. Join us at the premier showcase of Baldrige Award recipients April 7–10, 2024 (Sunday–Wednesday), Gaylord National Harbor Resort and Convention Center, National Harbor, MD (just outside of Washington, D.C.)."/> <meta name="dcterms.date" content="2010-04-28T16:39-04:00"/> <meta name="dcterms.type" content="text"/> <meta name="dcterms.format" content="text/html"/> <meta name="dcterms.identifier" content="https://www.nist.gov/baldrige/qe"/> <meta name="dcterms.source" content="NIST"/> <meta name="dcterms.created" content="2010-04-28T16:39-04:00"/> <meta name="dcterms.modified" content="2023-06-14T12:27-04:00"/> <meta name="twitter:card" content="summary_large_image"/> <meta name="twitter:description" content="Learn how your organization can achieve outstanding performance. Join us at the premier showcase of Baldrige Award recipients April 7–10, 2024 (Sunday–Wednesday), Gaylord National Harbor Resort and Convention Center, National Harbor, MD (just outside of Washington, D.C.)."/> <meta name="twitter:site" content="NIST"/> <meta name="twitter:title" content="Quest for Excellence Conference"/> <meta name="twitter:url" content="https://web.archive.org/web/20230927095954im_/https://www.nist.gov/baldrige/qe"/> <meta name="google-site-verification" content="QMu0ODkER3rN5hLcMLqNVf7e3bkjYsNLTuhqfH48jCA"/> <meta name="Generator" content="Drupal 9 (https://www.drupal.org)"/> <meta name="MobileOptimized" content="width"/> <meta name="HandheldFriendly" content="true"/> <meta name="viewport" content="width=device-width, initial-scale=1.0"/> <meta name="nist_search_modified" class="elastic" content="2023-06-14T12:27:00-04:00"/> <script type="application/ld+json">{ "@context": "https://web.archive.org/web/20230927095954/https://schema.org", "@graph": [ { "@type": "Article", "headline": "Quest for Excellence Conference | NIST", "description": "Learn how your organization can achieve outstanding performance. Join us at the premier showcase of Baldrige Award recipients April 7–10, 2024 (Sunday–Wednesday), Gaylord National Harbor Resort and Convention Center, National Harbor, MD (just outside of Washington, D.C.).", "datePublished": "2010-04-28T16:39-04:00", "dateModified": "2023-06-14T12:27-04:00" } ] }</script> <meta name="nist_search_bundle" class="elastic" content="laboratory_organizational_unit"/> <link rel="icon" href="/web/20230927095954im_/https://www.nist.gov/themes/custom/nist_www/favicon.ico" type="image/vnd.microsoft.icon"/> <title>Quest for Excellence Conference | NIST</title> <link rel="stylesheet" media="all" href="/web/20230927095954cs_/https://www.nist.gov/sites/default/files/css/css_k4emWOv_NPa1WKIgS47VSQue1kN_PS3IgvacXjZ7MVo.css"/> <link rel="stylesheet" media="screen" href="/web/20230927095954cs_/https://www.nist.gov/sites/default/files/css/css_J7RuJ-PwWY36lMjcmfbU1Uvs509-G5bIcbR2QTQU4K0.css"/> <link rel="stylesheet" media="print" href="/web/20230927095954cs_/https://www.nist.gov/sites/default/files/css/css_zbjDhj-AmeVwgu9y0DlPwEfp7l-a5BpoK3MpoGmRB6o.css"/> <link rel="stylesheet" media="all" href="/web/20230927095954cs_/https://www.nist.gov/sites/default/files/css/css_PV0KmreUx3hVeYI6yGypf71UDz9BSQl1Z5DjiESDh-Y.css"/> <link rel="stylesheet" media="screen" href="/web/20230927095954cs_/https://www.nist.gov/sites/default/files/css/css_FXibUwfgVwlw4rjkYD-esMDIANHdek4UYQzEgNcqBEY.css"/> <script src="/web/20230927095954js_/https://www.nist.gov/sites/default/files/js/js_VDwaIMNiRtzQn-NZvj1F9loIzJ-i4yEDiruzS8Z6Ejo.js"></script> </head> <body class="node-429596"> <a href="#main-content" class="visually-hidden focusable" data-elastic-exclude> Skip to main content </a> <div class="dialog-off-canvas-main-canvas" data-off-canvas-main-canvas>  <section data-elastic-exclude class="usa-banner" aria-label="Official government website"> <div class="usa-accordion"> <header class="usa-banner__header"> <div class="usa-banner__inner"> <div class="grid-col-auto"> <img class="usa-banner__header-flag" src="/web/20230927095954im_/https://www.nist.gov/libraries/nist-component-library/dist/img/us_flag_small.png" alt="U.S. flag"> </div> <div class="grid-col-fill tablet:grid-col-auto"> <p class="usa-banner__header-text">An official website of the United States government</p> <p class="usa-banner__header-action" aria-hidden="true">Here’s how you know</p> </div> <button class="usa-accordion__button usa-banner__button" aria-expanded="false" aria-controls="gov-banner-default"> <span class="usa-banner__button-text">Here’s how you know</span> </button> </div> </header> <div class="usa-banner__content usa-accordion__content" id="gov-banner-default"> <div class="grid-row grid-gap-lg"> <div class="usa-banner__guidance tablet:grid-col-6"> <img class="usa-banner__icon usa-media-block__img" src="/web/20230927095954im_/https://www.nist.gov/libraries/nist-component-library/dist/img/icon-dot-gov.svg" role="img" alt="" aria-hidden="true"> <div class="usa-media-block__body"> <p> <strong>Official websites use .gov</strong> <br/> A <strong>.gov</strong> website belongs to an official government organization in the United States. </p> </div> </div> <div class="usa-banner__guidance tablet:grid-col-6"> <img class="usa-banner__icon usa-media-block__img" src="/web/20230927095954im_/https://www.nist.gov/libraries/nist-component-library/dist/img/icon-https.svg" role="img" alt="" aria-hidden="true"> <div class="usa-media-block__body"> <p> <strong>Secure .gov websites use HTTPS</strong> <br/> A <strong>lock</strong> ( <span class="icon-lock"> <svg xmlns="http://www.w3.org/2000/svg" width="52" height="64" viewbox="0 0 52 64" class="usa-banner__lock-image" role="img" aria-labelledby="banner-lock-title banner-lock-description" focusable="false"> <title id="banner-lock-title">Lock</title> <desc id="banner-lock-description">A locked padlock</desc><path fill="#000000" fill-rule="evenodd" d="M26 0c10.493 0 19 8.507 19 19v9h3a4 4 0 0 1 4 4v28a4 4 0 0 1-4 4H4a4 4 0 0 1-4-4V32a4 4 0 0 1 4-4h3v-9C7 8.507 15.507 0 26 0zm0 8c-5.979 0-10.843 4.77-10.996 10.712L15 19v9h22v-9c0-6.075-4.925-11-11-11z"/></svg> </span> ) or <strong>https://</strong> means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites. </p> </div> </div> </div> </div> </div> </section>  <div data-elastic-exclude>  <div class="nist-print-header" style="display:none;"> <p class="nist-print-header__url">https://www.nist.gov/baldrige/qe</p> <img class="nist-print-header__logo" width="289" height="38" src="/web/20230927095954im_/https://www.nist.gov/libraries/nist-component-library/dist/img/logo/nist_logo_sidestack.svg" alt="National Institute of Standards and Technology"/> </div> <div class="usa-overlay"></div> <header class="usa-header nist-header--www nist-header--minimal" role="banner"> <div class="usa-navbar"> <div class="usa-logo flex-fill"> <a href="/web/20230927095954/https://www.nist.gov/" title="National Institute of Standards and Technology" aria-label="Home"> <img src="/web/20230927095954im_/https://www.nist.gov/libraries/nist-component-library/dist/img/logo/logo.svg" alt="National Institute of Standards and Technology" width="300px" height="80px"/> </a> </div> <div class="usa-header__right grid-row flex-auto"> <div class="grid-col-fill nist-header__search-group"> <form class="usa-search usa-search--small" accept-charset="UTF-8" action="/web/20230927095954/https://www.nist.gov/search" id="search_form" method="get"> <div role="search"> <label class="usa-sr-only" for="search-form">Search NIST</label> <input class="usa-input" id="search-form" type="search" name="s" placeholder="Search NIST" required="" maxlength="128"> <button class="usa-button" type="submit"><img src="/web/20230927095954im_/https://www.nist.gov/libraries/nist-component-library/dist/img/usa-icons-bg/search--white.svg" class="usa-search__submit-icon" alt="Search"></button> </div> </form> </div> <div class="grid-col-auto padding-left-1"> <button class="usa-menu-btn">Menu</button> </div> </div> </div> <nav aria-label="Primary navigation" class="usa-nav"> <div class="usa-nav__inner"> <button class="usa-nav__close">Close</button> <ul class="usa-nav__primary usa-accordion"> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link" aria-expanded="false" aria-controls="primary_menu-1"><span>Topics</span></button> <div id="primary_menu-1" class="usa-nav__submenu usa-megamenu"> <div class="grid-row"> <div class="tablet:grid-col-fill"><ul class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/topics" class="usa-nav__link">All Topics</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/advanced-communications" class="usa-nav__link">Advanced communications</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/artificial-intelligence" class="usa-nav__link">Artificial intelligence</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/bioscience" class="usa-nav__link">Bioscience</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/buildings-construction" class="usa-nav__link">Buildings and construction</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/chemistry" class="usa-nav__link">Chemistry</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/climate" class="usa-nav__link">Climate</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/cybersecurity" class="usa-nav__link">Cybersecurity</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/electronics" class="usa-nav__link">Electronics</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/energy" class="usa-nav__link">Energy</a> </li> </ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/environment" class="usa-nav__link">Environment</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/fire" class="usa-nav__link">Fire</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/forensic-science" class="usa-nav__link">Forensic science</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/health" class="usa-nav__link">Health</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/information-technology" class="usa-nav__link">Information technology</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/infrastructure" class="usa-nav__link">Infrastructure</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/manufacturing" class="usa-nav__link">Manufacturing</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/materials" class="usa-nav__link">Materials</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/mathematics-statistics" class="usa-nav__link">Mathematics and statistics</a> </li> </ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/metrology" class="usa-nav__link">Metrology</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/nanotechnology" class="usa-nav__link">Nanotechnology</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/neutron-research" class="usa-nav__link">Neutron research</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/performance-excellence" class="usa-nav__link">Performance excellence</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/physics" class="usa-nav__link">Physics</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/public-safety" class="usa-nav__link">Public safety</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/resilience" class="usa-nav__link">Resilience</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/standards" class="usa-nav__link">Standards</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/transportation" class="usa-nav__link">Transportation</a> </li> </ul> </div> </div> </div> </li> <li class="usa-nav__primary-item"> <a class="usa-nav__link" href="/web/20230927095954/https://www.nist.gov/publications">Publications</a> </li> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link" aria-expanded="false" aria-controls="primary_menu-3"><span>Labs & Major Programs</span></button> <div id="primary_menu-3" class="usa-nav__submenu usa-megamenu"> <div class="grid-row"> <div class="tablet:grid-col-fill"><ul class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/labs-major-programs/laboratories" class="usa-nav__link">Laboratories</a> <ul class="usa-nav__submenu-list"> <li> <a href="/web/20230927095954/https://www.nist.gov/ctl" class="usa-nav__link">Communications Technology Laboratory</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/el" class="usa-nav__link">Engineering Laboratory</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/itl" class="usa-nav__link">Information Technology Laboratory</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/mml" class="usa-nav__link">Material Measurement Laboratory</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/pml" class="usa-nav__link">Physical Measurement Laboratory</a> </li> </ul> </li> </ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/labs-major-programs/user-facilities" class="usa-nav__link">User Facilities</a> <ul class="usa-nav__submenu-list"> <li> <a href="/web/20230927095954/https://www.nist.gov/ncnr" class="usa-nav__link">NIST Center for Neutron Research</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/cnst" class="usa-nav__link">CNST NanoFab</a> </li> </ul> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/labs-major-programs/research-test-beds" class="usa-nav__link">Research Test Beds</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/laboratories/projects-programs" class="usa-nav__link">Research Projects</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/laboratories/tools-instruments" class="usa-nav__link">Tools & Instruments</a> </li> </ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/labs-major-programs/major-programs" class="usa-nav__link">Major Programs</a> <ul class="usa-nav__submenu-list"> <li> <a href="/web/20230927095954/https://www.nist.gov/baldrige" class="usa-nav__link">Baldrige Performance Excellence Program</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/chips" class="usa-nav__link">CHIPS for America Initiative</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/mep" class="usa-nav__link">Manufacturing Extension Partnership (MEP)</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/oam" class="usa-nav__link">Office of Advanced Manufacturing</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/spo" class="usa-nav__link">Special Programs Office</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/tpo" class="usa-nav__link">Technology Partnerships Office</a> </li> </ul> </li> </ul> </div> </div> </div> </li> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link" aria-expanded="false" aria-controls="primary_menu-4"><span>Services & Resources</span></button> <div id="primary_menu-4" class="usa-nav__submenu usa-megamenu"> <div class="grid-row"> <div class="tablet:grid-col-fill"><ul class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/services-resources/standards-and-measurements" class="usa-nav__link">Standards and Measurements</a> <ul class="usa-nav__submenu-list"> <li> <a href="/web/20230927095954/https://www.nist.gov/calibrations" class="usa-nav__link">Calibration Services</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/nvlap" class="usa-nav__link">Laboratory Accreditation (NVLAP)</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/nist-quality-system" class="usa-nav__link">Quality System</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/srm" class="usa-nav__link">Standard Reference Materials (SRMs)</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/standardsgov" class="usa-nav__link">Standards.gov</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/pml/time-and-frequency-division/time-services" class="usa-nav__link">Time Services</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/pml/owm" class="usa-nav__link">Office of Weights and Measures</a> </li> </ul> </li> </ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/services-resources/software" class="usa-nav__link">Software</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/data" class="usa-nav__link">Data</a> <ul class="usa-nav__submenu-list"> <li> <a href="https://web.archive.org/web/20230927095954/https://webbook.nist.gov/chemistry/" class="usa-nav__link">Chemistry WebBook</a> </li> <li> <a href="https://web.archive.org/web/20230927095954/https://nvd.nist.gov/" class="usa-nav__link">National Vulnerability Database</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/pml/productsservices/physical-reference-data" class="usa-nav__link">Physical Reference Data</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/srd" class="usa-nav__link">Standard Reference Data (SRD)</a> </li> </ul> </li> <li class="usa-nav__submenu-item"> <a href="https://web.archive.org/web/20230927095954/https://www.nist.gov/shop" class="usa-nav__link">Storefront</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/tpo" class="usa-nav__link">License & Patents</a> </li> </ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="https://web.archive.org/web/20230927095954/https://csrc.nist.gov/" class="usa-nav__link">Computer Security Resource Center (CSRC)</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/nist-research-library" class="usa-nav__link">NIST Research Library</a> </li> </ul> </div> </div> </div> </li> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link" aria-expanded="false" aria-controls="primary_menu-5"><span>News & Events</span></button> <div id="primary_menu-5" class="usa-nav__submenu usa-megamenu"> <div class="grid-row"> <div class="tablet:grid-col-fill"><ul class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/news-events/news" class="usa-nav__link">News</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/news-events/events" class="usa-nav__link">Events</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/blogs" class="usa-nav__link">Blogs</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/feature-stories" class="usa-nav__link">Feature Stories</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/awards" class="usa-nav__link">Awards</a> </li> </ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/video-gallery" class="usa-nav__link">Video Gallery</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/image-gallery" class="usa-nav__link">Image Gallery</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/pao/media-contacts" class="usa-nav__link">Media Contacts</a> </li> </ul> </div> </div> </div> </li> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link" aria-expanded="false" aria-controls="primary_menu-6"><span>About NIST</span></button> <div id="primary_menu-6" class="usa-nav__submenu usa-megamenu"> <div class="grid-row"> <div class="tablet:grid-col-fill"><ul class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/about-nist" class="usa-nav__link">About Us</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/about-nist/contact-us" class="usa-nav__link">Contact Us</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/about-nist/visit" class="usa-nav__link">Visit</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/careers" class="usa-nav__link">Careers</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/director/nist-organization-structure" class="usa-nav__link">Our Organization</a> <ul class="usa-nav__submenu-list"> <li> <a href="/web/20230927095954/https://www.nist.gov/director" class="usa-nav__link">Office of the Director</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/director/nist-organization-structure/budget-planning" class="usa-nav__link">Budget & Planning</a> </li> </ul> </li> </ul></div><div class="column-break tablet:grid-col-fill"><ul class="usa-nav__submenu-list"> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/about-nist/work-nist" class="usa-nav__link">Work with NIST</a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/history" class="usa-nav__link">History</a> <ul class="usa-nav__submenu-list"> <li> <a href="https://web.archive.org/web/20230927095954/http://nistdigitalarchives.contentdm.oclc.org/" class="usa-nav__link">NIST Digital Archives</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/nist-museum" class="usa-nav__link">NIST Museum</a> </li> <li> <a href="/web/20230927095954/https://www.nist.gov/nist-and-nobel" class="usa-nav__link">NIST and the Nobel</a> </li> </ul> </li> <li class="usa-nav__submenu-item"> <a href="/web/20230927095954/https://www.nist.gov/education" class="usa-nav__link">Educational Resources</a> </li> </ul> </div> </div> </div> </li> </ul> </div> </nav> </header>  </div> <div class="grid-container"> <div data-drupal-messages-fallback class="hidden"></div> </div> <div id="block-nist-www-content" class="nist-block"> <section class="nist-page__content usa-section clearfix"> <a id="main-content" tabindex="-1"></a> <div class="nist-section-header nist-section-header--menu"> <div class="nist-section-header__top grid-container"> <a href="/web/20230927095954/https://www.nist.gov/baldrige">Baldrige Performance Excellence Program</a> </div> <div class="nist-section-header__sub"> <div class="nist-section-header__main grid-container"> <div class="grid-row"> <div class="nist-section-header__title tablet-lg:grid-col-4"> <h1 class="nist-page__title">Quest for Excellence Conference</h1> </div> <div class="nist-section-header__desc tablet-lg:grid-col-8"> <div class="text-with-summary"> <p>Learn how your organization can achieve outstanding performance. Join us at the premier showcase of Baldrige Award recipients April 7–10, 2024 (Sunday–Wednesday), Gaylord National Harbor Resort and Convention Center, National Harbor, MD (just outside of Washington, D.C.). Official Conference of the Malcolm Baldrige National Quality Award, brought to you by the Baldrige Performance Excellence Program at NIST.</p> </div> </div> </div> </div> </div> </div> <div class="grid-container margin-top-4"> <div class="grid-row grid-gap-6"> <aside class="nist-page__region nist-page__region--sidebar-first tablet-lg:grid-col-4 desktop-lg:grid-col-3"> <div>  <div data-elastic-exclude="" class="nist-block"> <nav> <ul class="usa-sidenav usa-accordion "> <li class="usa-sidenav__item"> <a href="/web/20230927095954/https://www.nist.gov/baldrige/qe/about" data-drupal-link-system-path="">About</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230927095954/https://www.nist.gov/baldrige/award-recipients" data-drupal-link-system-path="">Award Recipients</a> </li> <li class="usa-sidenav__item"> <a href="/web/20230927095954/https://www.nist.gov/baldrige/qe/sponsorships" data-drupal-link-system-path="">Sponsorships</a> </li> </ul> </nav> </div>   <div data-elastic-exclude="" class="nist-block nist-social__wrapper--block"> <h2 class="nist-block__title">Connect with us</h2> <div><a href="https://web.archive.org/web/20230927095954/https://www.twitter.com/BaldrigeProgram" class="nist-social nist-social--twitter" title="Twitter"><span>Twitter</span></a><a href="https://web.archive.org/web/20230927095954/https://public.govdelivery.com/accounts/USNIST/subscriber/new?qsp=2561" class="nist-social nist-social--envelope" title="GovDelivery"><span>GovDelivery</span></a><a href="https://web.archive.org/web/20230927095954/https://www.youtube.com/playlist?list=PL914FB9D44BF49C14" class="nist-social nist-social--youtube" title="Youtube"><span>Youtube</span></a></div> </div>  </div> </aside> <div class="nist-page__region nist-page__region--content tablet-lg:grid-col-8 desktop-lg:grid-col-9"> <div class="nist-block"> <div class="paragraph paragraph--type--hero paragraph--view-mode--default"> <div class="nist-hero grid-row grid-gap-2"> <div class="nist-hero__item tablet:grid-col-12 "> <div class="nist-hero__item-inner"> <div class="nist-hero__image"> <a href="/web/20230927095954/https://www.nist.gov/baldrige-performance-excellence-program/about-quest"> <picture> <source srcset="/web/20230927095954im_/https://www.nist.gov/sites/default/files/styles/1200_wide/public/images/2022/10/18/Quest2023-home-image.jpg.webp?itok=No6QxMF8 1x, /web/20230927095954im_/https://www.nist.gov/sites/default/files/styles/2400_wide/public/images/2022/10/18/Quest2023-home-image.jpg.webp?itok=399D1jyM 2x" media="(min-width: 1200px)" type="image/webp" width="1200" height="660"/> <source srcset="/web/20230927095954im_/https://www.nist.gov/sites/default/files/styles/600_wide/public/images/2022/10/18/Quest2023-home-image.jpg.webp?itok=1Xg3843n 1x, /web/20230927095954im_/https://www.nist.gov/sites/default/files/styles/1200_wide/public/images/2022/10/18/Quest2023-home-image.jpg.webp?itok=No6QxMF8 2x" media="(min-width: 480px)" type="image/webp" width="600" height="330"/> <source srcset="/web/20230927095954im_/https://www.nist.gov/sites/default/files/styles/300_wide/public/images/2022/10/18/Quest2023-home-image.jpg.webp?itok=kVPRVg4A 1x, /web/20230927095954im_/https://www.nist.gov/sites/default/files/styles/600_wide/public/images/2022/10/18/Quest2023-home-image.jpg.webp?itok=1Xg3843n 2x" media="(min-width: 0px)" type="image/webp" width="300" height="165"/> <img loading="eager" src="/web/20230927095954im_/https://www.nist.gov/sites/default/files/styles/1200_wide/public/images/2022/10/18/Quest2023-home-image.jpg.jpg?itok=No6QxMF8" width="1200" height="660" alt="The 34th Quest for Excellence Conference, April 2–5, 2023, Gaylord National Harbor (near Washington, D.C.). (Im)Prove Your Performance®" typeof="foaf:Image"/> </picture> </a> </div> <div class="nist-hero__caption"> <a href="/web/20230927095954/https://www.nist.gov/baldrige-performance-excellence-program/about-quest"> <div class="text">Learn more about the Quest for Excellence® Conference</div> </a> </div> </div> </div> </div> </div> <div class="nist-content-row nist-content-row--width-legible paragraph paragraph--type--text paragraph--view-mode--default"> <div class="nist-block text-long"><p><strong>#BaldrigeQuest</strong></p> <h3><strong>Date and Location for the 35<sup>th</sup> Quest for Excellence®</strong></h3> <p><span><span><span><strong>April 7-10, 2024</strong></span></span></span><br><span><span><span>Gaylord National Harbor Resort and Convention Center, in National Harbor, MD</span></span></span> (just outside of Washington, D.C.)</p> <h3>The 34<sup>th</sup> Quest for Excellence®</h3> <p><span><span><span>The 34th Quest for Excellence® Conference was held April 2-5, 2023 at the Gaylord National Harbor Resort and Convention Center, in National Harbor, MD.</span></span></span></p> <p><span><span><span>Thank you to all who joined us to learn<span> role-model best practices in innovation, leadership, strategy and other key areas of organizational and business performance.</span></span></span></span></p> <p><span><span><span>Conference highlights included:</span></span></span></p> <ul><li><span><span><span>A welcome reception on Sunday, April 2</span></span></span></li> <li><span><span><span>An opening keynote presentation by Duncan Wardle, former Head of Innovation and Creativity at Disney, and a closing virtual keynote presentation by Don Berwick, President Emeritus and Senior Fellow, Institute for Healthcare Improvement and Former Administrator, Center for Medicare and Medicaid Services.</span></span></span></li> <li><span><span><span>An innovation plenary session, featuring leaders of five former Baldrige Award Recipients: Guidehouse, The Charter School of San Diego, Elevations Credit Union, Memorial Hermann Sugar Land Hospital, and Stellar Solutions. </span></span></span></li> <li><span><span><span>14 Former Baldrige Award recipients sharing their success stories in concurrent sessions: AARP, Adventist Health White Memorial, Alamo College District, Center for Organ Recovery and Education (CORE), The Charter School of San Diego, City of Fort Collins, Elevations Credit Union, GBMC HealthCare, Inc., Integrated Project Management Company, Inc., Mary Greeley Medical Center, Mid-America Transplant, Southcentral Foundation, Tri County Tech, and the University of Wisconsin-Stout.</span></span></span></li> <li><span><span><span><span><span>Concurrent session presentations by</span></span></span><span><span> ASQ<span><span>/ASQ-E</span></span> <span>leaders, representatives of two local NIST-MEP centers, Communities of Excellence 2026 participants, and Adventist HealthCare, based in Gaithersburg, MD, who was recognized in 2021 by the Baldrige Award Judges for best practices in the Leadership category of the Baldrige Framework.</span></span></span></span></span></li> <li><span><span><span><span>A closing plenary session showcasing the Communities of Excellence 2026.</span></span></span></span></li> </ul><p><span><span><span>We would like to recognize our <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="83378f4a-b011-4011-b002-cb0ddd2d782e" href="/web/20230927095954/https://www.nist.gov/baldrige/qe/sponsorships#sponsors" title="conference sponsors">conference sponsors</a> for their tremendous support of Quest.</span></span></span></p> <h3><strong>Future Quest Conference Date</strong></h3> <p>April 7-10, 2024, National Harbor, MD, Gaylord National Harbor</p> <h3><strong><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="83378f4a-b011-4011-b002-cb0ddd2d782e" href="/web/20230927095954/https://www.nist.gov/baldrige/qe/sponsorships" title="Quest for Excellence Sponsorships">Become a Baldrige Sponsor Today!</a></strong></h3> <p>The Baldrige Program extends a sincere thank you to Baldrige Foundation donors and the 34<sup><span>th</span></sup> Quest for Excellence® Conference sponsors (listed below). Sponsor support helps to defray conference costs and make Quest a better conference experience for all attendees. </p></div> </div> </div> </div> </div> </div> <div class="grid-row"> <div class="nist-resource-block nist-resource-block--first tablet:grid-col"> <div class="nist-resource-block__title-bar"> <div class="nist-resource-block__title"> <div class="nist-resource-block__icon"> </div> <h2> <div class="string">34th Quest Conference Sponsors</div> </h2> </div> </div> <div class="nist-resource-block__content"> <div class="nist-block"> <div class="text-long"><h3><a name="sponsors" id="sponsors"></a>Gold Sponsor</h3> <ul><li><a href="https://web.archive.org/web/20230927095954/https://www.adventisthealth.org/" title="Adventist Health">Adventist Health</a></li> <li><a href="https://web.archive.org/web/20230927095954/https://www.baldrigeinstitute.org/" title="Baldrige Foundation Institute for Performance Excellence">Baldrige Foundation Institute for Performance Excellence</a></li> </ul><h3>Silver Sponsors</h3> <ul><li><a href="https://web.archive.org/web/20230927095954/https://www.elevationscu.com/" title="Elevations Credit Union"><span><span><span>Elevations Credit Union</span></span></span></a></li> <li><a href="https://web.archive.org/web/20230927095954/https://www.midamericatransplant.org/" title="Mid-America Transplant"><span><span><span>Mid-America Transplant</span></span></span></a></li> </ul><h3>Event Sponsors</h3> <ul><li><a href="https://web.archive.org/web/20230927095954/https://www.alamo.edu/" title="Alamo Colleges"><span><span><span>Alamo Colleges District</span></span></span></a> - <span><span><span>Education Co-Sponsor</span></span></span></li> <li><a href="https://web.archive.org/web/20230927095954/https://www.camc.org/" title="Charleston Area Medical Center ">Charleston Area Medical Center </a>- <span><span><span>Innovation Plenary Session and Q&A Panel Co-Sponsor</span></span></span></li> <li><a href="https://web.archive.org/web/20230927095954/https://www.dallascollege.edu/" title="Dallas College">Dallas College</a> - <span><span><span>Opening Keynote Lead Sponsor</span></span></span></li> </ul><h3>Item Sponsors</h3> <ul><li><a href="https://web.archive.org/web/20230927095954/https://www.beyondfeedback.com/" title="Beyond Feedback">Beyond Feedback</a> - Notebook Pads & Pens</li> <li><a href="https://web.archive.org/web/20230927095954/https://luluprocessdesigngroup.com/" title="LuLu Process Design Group"><span><span><span><span><span>LuLu Process Design Group</span></span></span></span></span></a> - Conference Bags</li> <li><a href="https://web.archive.org/web/20230927095954/https://sanpec-powerstructures.com/#vendor-audit-" title="SANPEC"><span><span><span>SANPEC</span></span></span></a> - <span><span><span>Steel Tumblers</span></span></span></li> <li><a href="https://web.archive.org/web/20230927095954/https://www.stratexsolutions.com/">Stratex Solutions</a> - Lanyards</li> <li><a href="https://web.archive.org/web/20230927095954/https://www.waldenu.edu/" title="Walden University"><span><span><span>Walden University</span></span></span></a> - <span><span><span>Coffee Break and </span></span></span>Conference Wi-Fi</li> </ul><h3>Additional Sponsor</h3> <ul><li><a href="https://web.archive.org/web/20230927095954/https://www.kainexus.com/" title="KaiNexus"><span><span><span>KaiNexus</span></span></span></a></li> </ul><h3><a href="https://web.archive.org/web/20230927095954/https://www.nist.gov/baldrige/products-services/sponsorship-opportunities">Become a Baldrige Sponsor Today!</a></h3></div> </div> </div> </div> <div class="nist-resource-block nist-resource-block--second nist-resource-block--green tablet:grid-col"> <div class="nist-resource-block__title-bar"> <div class="nist-resource-block__title"> <div class="nist-resource-block__icon"> </div> <h2> <div class="string">Mac Baldrige Society Member Donors</div> </h2> </div> </div> <div class="nist-resource-block__content"> <div class="nist-block"> <div class="text-long"><p><span><span><span><span><span><span><span><span><span><span>The Baldrige Foundation thanks the following Members of the Mac Baldrige Society </span></span></span></span></span></span></span></span></span></span><span><span><span><span><span><span><span><span><span><span>for their generous contributions as Trustees of the Institute for Performance Excellence.</span></span></span></span></span></span></span></span></span></span></p> <ul><li>The Baldrige Family</li> <li><a href="https://web.archive.org/web/20230927095954/https://www.adani.com/" title="Adani">Adani</a></li> <li><a href="https://web.archive.org/web/20230927095954/https://www.adventisthealth.org/">Adventist Health</a></li> <li><a href="https://web.archive.org/web/20230927095954/https://www.stellarsolutions.com/">Stellar Solutions</a></li> <li><a href="https://web.archive.org/web/20230927095954/https://www.midwayusa.com/">MidwayUSA</a></li> <li><a href="https://web.archive.org/web/20230927095954/https://www.abouthealthcare.com/" title="ABOUT Healthcare">ABOUT Healthcare</a></li> <li><a href="https://web.archive.org/web/20230927095954/https://www.freese.com/" title="Freese and Nichols Inc.">Freese and Nichols Inc.</a></li> <li><a href="https://web.archive.org/web/20230927095954/https://www.tata.com/" title="https://www.tata.com/">Tata</a></li> <li><a href="https://web.archive.org/web/20230927095954/https://www.midamericatransplant.org/" title="https://www.midamericatransplant.org/">Mid-American Transplant</a></li> <li><a href="https://web.archive.org/web/20230927095954/https://www.core.org/" title="https://www.core.org/">CORE</a></li> <li><a href="https://web.archive.org/web/20230927095954/https://www.sanpec.com/" title="Sanpec">SANPEC</a></li> </ul></div> </div> </div> </div> </div> <div class="grid-container"> </div> </section> </div> <div data-elastic-exclude>  <footer class="nist-footer padding-bottom-4"> <div class="grid-container nist-footer__info"> <div class="grid-row"> <div class="tablet:grid-col-6"> <div class="nist-footer__logo"> <a href="/web/20230927095954/https://www.nist.gov/" title="National Institute of Standards and Technology" rel="home"> <img class="nist-footer__logo-img" src="/web/20230927095954im_/https://www.nist.gov/libraries/nist-component-library/dist/img/logo/NIST-Logo-Brand-White.svg" alt="National Institute of Standards and Technology logo" width="300px" height="42px"/> </a> </div> <div class="nist-footer__contact"> <h3 class="nist-footer__contact-heading">HEADQUARTERS</h3> <address> 100 Bureau Drive<br> Gaithersburg, MD 20899<br> <a href="https://web.archive.org/web/20230927095954/tel:301-975-2000">301-975-2000</a> </address> <p> <a href="https://web.archive.org/web/20230927095954/mailto:do-webmaster@nist.gov">Webmaster</a> | <a href="https://web.archive.org/web/20230927095954/https://www.nist.gov/about-nist/contact-us">Contact Us</a> | <a href="https://web.archive.org/web/20230927095954/https://www.nist.gov/visit">Our Other Offices</a> </p> </div> </div> <div class="tablet:grid-col-6"> <div class="nist-footer__social-links"> <a class="nist-social nist-social--twitter-white" href="https://web.archive.org/web/20230927095954/https://twitter.com/NIST"> <span>Twitter</span> </a> <a class="nist-social nist-social--facebook-white" href="https://web.archive.org/web/20230927095954/https://www.facebook.com/NIST"> <span>Facebook</span> </a> <a class="nist-social nist-social--linkedin-white" href="https://web.archive.org/web/20230927095954/https://www.linkedin.com/company/nist"> <span>LinkedIn</span> </a> <a class="nist-social nist-social--instagram-white" href="https://web.archive.org/web/20230927095954/https://www.instagram.com/nist/"> <span>Instagram</span> </a> <a class="nist-social nist-social--youtube-white" href="https://web.archive.org/web/20230927095954/https://www.youtube.com/NIST"> <span>YouTube</span> </a> <a class="nist-social nist-social--giphy-white" href="https://web.archive.org/web/20230927095954/https://giphy.com/nist"> <span>Giphy</span> </a> <a class="nist-social nist-social--rss-white" href="https://web.archive.org/web/20230927095954/https://www.nist.gov/news-events/nist-rss-feeds"> <span>RSS Feed</span> </a> <a class="nist-social nist-social--envelope-white" href="https://web.archive.org/web/20230927095954/https://public.govdelivery.com/accounts/USNIST/subscriber/new"> <span>Mailing List</span> </a> </div> <div class="nist-footer__feedback"> How are we doing? <a class="usa-button" rel="nofollow" href="/web/20230927095954/https://www.nist.gov/form/nist-gov-feedback?destination=/baldrige/qe" title="Provide feedback">Feedback</a> </div> </div> </div> </div> <div class="grid-container"> <div class="nist-footer__nav" role="navigation"> <ul> <li class="nist-footer__menu-item"> <a href="https://web.archive.org/web/20230927095954/https://www.nist.gov/privacy-policy">Site Privacy</a> </li> <li class="nist-footer__menu-item"> <a href="https://web.archive.org/web/20230927095954/https://www.nist.gov/oism/accessibility">Accessibility</a> </li> <li class="nist-footer__menu-item"> <a href="https://web.archive.org/web/20230927095954/https://www.nist.gov/privacy">Privacy Program</a> </li> <li class="nist-footer__menu-item"> <a href="https://web.archive.org/web/20230927095954/https://www.nist.gov/oism/copyrights">Copyrights</a> </li> <li class="nist-footer__menu-item"> <a href="https://web.archive.org/web/20230927095954/https://www.commerce.gov/vulnerability-disclosure-policy">Vulnerability Disclosure</a> </li> <li class="nist-footer__menu-item"> <a href="https://web.archive.org/web/20230927095954/https://www.nist.gov/no-fear-act-policy">No Fear Act Policy</a> </li> <li class="nist-footer__menu-item"> <a href="https://web.archive.org/web/20230927095954/https://www.nist.gov/office-director/freedom-information-act">FOIA</a> </li> <li class="nist-footer__menu-item"> <a href="https://web.archive.org/web/20230927095954/https://www.nist.gov/environmental-policy-statement">Environmental Policy</a> </li> <li class="nist-footer__menu-item"> <a href="https://web.archive.org/web/20230927095954/https://www.nist.gov/summary-report-scientific-integrity">Scientific Integrity</a> </li> <li class="nist-footer__menu-item"> <a href="https://web.archive.org/web/20230927095954/https://www.nist.gov/nist-information-quality-standards">Information Quality Standards</a> </li> <li class="nist-footer__menu-item"> <a href="https://web.archive.org/web/20230927095954/https://www.commerce.gov/">Commerce.gov</a> </li> <li class="nist-footer__menu-item"> <a href="https://web.archive.org/web/20230927095954/http://www.science.gov/">Science.gov</a> </li> <li class="nist-footer__menu-item"> <a href="https://web.archive.org/web/20230927095954/http://www.usa.gov/">USA.gov</a> </li> <li class="nist-footer__menu-item"> <a href="https://web.archive.org/web/20230927095954/https://vote.gov/">Vote.gov</a> </li> </ul> </div> </div> </footer>  </div> </div> <script type="application/json" data-drupal-selector="drupal-settings-json">{"path":{"baseUrl":"\/","scriptPath":null,"pathPrefix":"","currentPath":"node\/429596","currentPathIsAdmin":false,"isFront":false,"currentLanguage":"en"},"pluralDelimiter":"\u0003","suppressDeprecationErrors":true,"ajaxPageState":{"theme":"nist_www","libraries":"back_to_top\/back_to_top_icon,back_to_top\/back_to_top_js,core\/picturefill,extlink\/drupal.extlink,figcaption_filter\/figcaption,google_analytics\/google_analytics,nist\/equal_height,nist\/global,nist\/global-js,nist\/header-js,nist_linkit_filter\/nist_linkit_filter_ga,nist_siteimprove\/nist_siteimprove_js,nist_theme_toolbar_mod\/disable_link,nist_www\/global,nist_www\/global-js,nist_www\/microsite,paragraphs\/drupal.paragraphs.unpublished,system\/base,views\/views.module"},"back_to_top":{"back_to_top_button_trigger":100,"back_to_top_prevent_on_mobile":false,"back_to_top_prevent_in_admin":true,"back_to_top_button_type":"image","back_to_top_button_text":"Back to top"},"google_analytics":{"account":"G-HEQ0YF2VYL","trackOutbound":true,"trackMailto":true,"trackTel":true,"trackDownload":true,"trackDownloadExtensions":"7z|aac|arc|arj|asf|asx|avi|bin|bsh|c|csv|doc(x|m)?|dot(x|m)?|dw(fx|g|gd)|dxf|eps|epub|exe|f(90)|flv|gif|gz|gzip|hqx|jar|jpe?g|js|m1v|mp(2|3|4|e?g)|mobi|mov(ie)?|msi|msp|pdf|phps|pl|png|ppt(x|m)?|pot(x|m)?|pps(x|m)?|ppam|sld(x|m)?|thmx|qtm?|ra(m|r)?|rfa|rtf|rvt|sch|sea|sit|swf|tar|tgz|tif|txt|txz|wav|wma|wmv|wpd|wrl|xls(x|m|b)?|xlt(x|m)|xlam|xml|xsd|z|zip"},"nist_search":{"clickTracking":"search-report-click","isDebug":false,"clickTrackEnabled":true,"message":"NIST Search in debug mode. Check the browsers network inspector for Click Track reporting results..."},"data":{"extlink":{"extTarget":false,"extTargetNoOverride":false,"extNofollow":false,"extNoreferrer":false,"extFollowNoOverride":false,"extClass":"ext","extLabel":"(link is external)","extImgClass":false,"extSubdomains":true,"extExclude":"\\.gov\\\/|\\.mil\\\/|\\manufacturingusa\\.com\\\/","extInclude":"","extCssExclude":"","extCssExplicit":"","extAlert":true,"extAlertText":"Thank you for visiting NIST. We hope your visit was informative. We have provided a link to this site because it has information that may be of interest to our users. NIST does not necessarily endorse the views expressed or the facts presented on this site. Further, NIST does not endorse any commercial products that may be advertised or available on this site. Click OK to be directed to your link.","mailtoClass":"0","mailtoLabel":"(link sends email)","extUseFontAwesome":false,"extIconPlacement":"append","extFaLinkClasses":"fa fa-external-link","extFaMailtoClasses":"fa fa-envelope-o","whitelistedDomains":[]}},"user":{"uid":0,"permissionsHash":"582eea317b4636ab5a0dffc8c6a006df3d6901ea5610498a0bbefc925ea1da0f"}}</script> <script src="/web/20230927095954js_/https://www.nist.gov/sites/default/files/js/js_TWNv9cx7L2u6xOmxjWFvEVVx5eqI8FiA4zHHfFssVso.js"></script> <script src="https://web.archive.org/web/20230927095954js_/https://siteimproveanalytics.com/js/siteanalyze_6017546.js" async></script> <script src="/web/20230927095954js_/https://www.nist.gov/sites/default/files/js/js_-7w3JusuRaaB46cS-o2sKvVuKufIlPFmpPV3es8rkoU.js"></script> <script type="text/javascript">window.NREUM||(NREUM={});NREUM.info={"beacon":"gov-bam.nr-data.net","licenseKey":"37b7ccb661","applicationID":"1089704227","transactionName":"YFxUN0sADEdYVkBaClkWdwBNCA1aFnFGRhVWVWoNVgUHaHpaWkcXWFVaBks9LFtdUGJaAEB6WQ1NEw1YVVBGHltBUFMU","queueTime":4,"applicationTime":676,"atts":"TBtXQQMaH0k=","errorBeacon":"gov-bam.nr-data.net","agent":""}</script></body> </html>

CINXE.COM

Quest for Excellence Conference | NIST