Certification Norme ISO 9001 2015 - Définition, Audit, Accompagnement

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srcset="/cdn-cgi/image/width=1024,format=auto/globalassets/_shared-images/1920-x-0785-c02.01-header-imagevideo-header-image-desktop/business-assurance/quality/iso-9001-1920x785.jpeg 1024w,/cdn-cgi/image/width=1280,format=auto/globalassets/_shared-images/1920-x-0785-c02.01-header-imagevideo-header-image-desktop/business-assurance/quality/iso-9001-1920x785.jpeg 1280w,/cdn-cgi/image/width=1440,format=auto/globalassets/_shared-images/1920-x-0785-c02.01-header-imagevideo-header-image-desktop/business-assurance/quality/iso-9001-1920x785.jpeg 1440w,/cdn-cgi/image/width=1920,format=auto/globalassets/_shared-images/1920-x-0785-c02.01-header-imagevideo-header-image-desktop/business-assurance/quality/iso-9001-1920x785.jpeg 1920w,/cdn-cgi/image/width=2048,format=auto/globalassets/_shared-images/1920-x-0785-c02.01-header-imagevideo-header-image-desktop/business-assurance/quality/iso-9001-1920x785.jpeg 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4320w,/cdn-cgi/image/width=5760,format=auto/globalassets/_shared-images/1920-x-0785-c02.01-header-imagevideo-header-image-desktop/business-assurance/quality/iso-9001-1920x785.jpeg 5760w" sizes="100vw" media="(min-width : 1024px)" ><img src="/cdn-cgi/image/width=1024,format=auto/globalassets/_shared-images/1920-x-0785-c02.01-header-imagevideo-header-image-desktop/business-assurance/quality/iso-9001-1920x785.jpeg" alt="glass buildings" loading="eager" decoding="auto" fetchpriority="auto" class="heroImage" fetchpriority="auto" ></picture> </div> <div class="titleBlock"> <h1 class="heroTitle" > ISO 9001 : Certification du système de management de la qualité (SMQ) </h1> <p class="heroSummary" > Certification et formation SMQ par des experts du secteur </p> <ul class="heroList" > <li class="heroListItem"> <a href="/fr-be/iso-9001/#request-quote" class="arrowLink arrowLinkBold">Demander un devis</a> </li> <li class="heroListItem"> <a href="/fr-be/iso-9001/formations/" class="arrowLink arrowLinkBold">Formation ISO 9001</a> </li> <li class="heroListItem"> <a href="/fr-be/passer-a-la-certification-lrqa/" class="arrowLink arrowLinkBold">Transférez votre certification chez LRQA</a> </li> </ul> </div> </div><div class="stickyCtaContainer twoItems" id="BE-BA+French+Shared+global+sticky+CTA+-+BA"> <div class="stickyCtaButtons"> <div class="stickyCtaButtonsInner"> <a href="tel:+32 33 752 970" class="stickyCtaButton" > <span class="icon"> <svg focusable="false"> <use href="/static/images/svg.svg#svg-phoneRinging"></use> </svg> </span> <span class="text"> +32 33 752 970 </span> </a> <a href="/fr-be/nous-contacter/" class="stickyCtaButton" > <span class="icon"> <svg focusable="false"> <use href="/static/images/svg.svg#svg-letter"></use> </svg> </span> <span class="text"> Nous contacter </span> </a> </div> </div> </div> </section> <section class="grid stickyContentArea" > </section> <section class="grid mainContent" > <div class="quickLinks col-12 spacingSmall canvas canvasNavy" id="ISO+9001+Page+tabs"> <div class="swipeNav col-12"> <div class="swipeNavWrap"> <ul class="swipeNavList" > <li class="swipeNavListItem"> <a href="/fr-be/iso-9001/formations/" class="swipeNavLink cta ctaTertiary"> <span class="text"> Formation ISO 9001 </span> </a> </li> <li class="swipeNavListItem"> <a href="/fr-be/iso-9001/ressources/" class="swipeNavLink cta ctaTertiary"> <span class="text"> Ressources </span> </a> </li> </ul> </div> </div> </div><div class="textBlock col-6 spacingSmall canvas canvasWhite" id="Callout+intro"> <div class="wysiwyg" > <h2><strong>LRQA est leader du marché </strong>de la certification ISO 9001</h2> </div></div><div class="textBlock col-6 canvas canvasWhite" id="Intro"> <div class="wysiwyg" > <p class="desktop-center" style="text-align: justify;">Plus d’un million d’entreprises à travers le monde sont certifiées ISO 9001, de sorte que l’on peut raisonnablement affirmer que cette norme est le plus important document professionnel jamais écrit.</p> <p class="desktop-center" style="text-align: justify;">En obtenant la certification LRQA, vous témoignez du fait que votre système de management de la qualité (SMQ) adopte une approche solide, mondialement reconnue, axée sur l’amélioration continue de vos processus et la gestion des risques professionnels afin de répondre aux attentes de vos clients et autres parties prenantes.</p> <p class="desktop-center" style="text-align: justify;">Consultez les <a href="/fr-fr/iso-9001/#iso-9001-faqs">Questions fréquemment posées</a> pour en savoir plus sur la norme ISO 9001 et nos offres.</p> <p class="desktop-center" style="text-align: justify;">Pour allez plus loin, consultez <a href="/fr-be/case-studies/?epslanguage=fr-BE">nos témoignages clients</a> sur le sujet.</p> </div></div><div class="textBlock col-12 spacingSmall canvas canvasNavy" id="Our+services"> <div class="wysiwyg" > <h2 class="headingMedium" style="text-align: center;"><strong>Nos services ISO 9001</strong></h2> <p class="desktop-center" style="text-align: justify;">Notre équipe d'auditeurs experts est là pour être votre partenaire sur tous les aspects du parcours vers la certification ISO 9001. Ils peuvent vous aider à démontrer votre engagement en faveur des meilleures pratiques par le biais d'une certification en système de management qualité reconnue au niveau mondial, et à établir votre crédibilité et votre fiabilité sur votre marché.</p> </div></div><div class="textBlock col-3 canvas canvasNavy" id="Training"> <div class="wysiwyg" > <p><img style="display: block; margin-left: auto; margin-right: auto;" src="/contentassets/f00d16feb942418083e786249683a6a2/training-icon/?epslanguage=en" alt="icône d’écran d’ordinateur" width="150" height="90" /></p> <h3 class="headingSmall" style="text-align: center;"><strong>Formation </strong><strong>ISO 9001</strong></h3> <p style="text-align: center;">Approfondissez vos connaissances sur la norme ISO 9001 grâce à<a href="/fr-be/iso-9001/formations/?epslanguage=fr-BE"> notre offre complète spécifique ISO </a>conçue pour différents niveaux d’expérience avec différentes méthodes d’apprentissage.</p> </div></div><div class="textBlock col-3 canvas canvasNavy" id="Gap+analysis"> <div class="wysiwyg" > <h4 class="desktop-center" style="text-align: center;"><img style="display: block; margin-left: auto; margin-right: auto;" src="/contentassets/2c30f9f4de9c47b3b9247ca741ee5cb0/gap-analysis/?epslanguage=en" alt="image94kd3.png" /></h4> <h3 class="desktop-center headingSmall" style="text-align: center;"><strong>Gap Analysis</strong></h3> <p class="desktop-center" style="text-align: center;">Un service facultatif où l’un de nos auditeurs spécialisés vous aide à déceler les éventuels points faibles ou non-conformités avant votre audit ISO 9001 officiel.</p> </div></div><div class="textBlock col-3 canvas canvasNavy" id="Accredited+certification"> <div class="wysiwyg" > <h6 class="desktop-center" style="text-align: left;"><img style="display: block; margin-left: auto; margin-right: auto;" src="/contentassets/ecff9e4f78c14d2f8ada7e62a3d575cf/certification-icon/?epslanguage=en" alt="imageao21.png" /></h6> <h3 class="headingSmall" style="text-align: center;"><strong>Certification accréditée</strong></h3> <p class="desktop-center" style="text-align: center;">Une démarche indépendante en deux étapes qui fournit un énoncé clair de vos capacités. La certification accréditée vous permet de gagner la confiance des parties prenantes et de décrocher de nouveaux contrats.</p> </div></div><div class="textBlock col-3 canvas canvasNavy" id="Integrated+audits"> <div class="wysiwyg" > <h6 class="desktop-center" style="text-align: left;"><img style="display: block; margin-left: auto; margin-right: auto;" src="/contentassets/9dc2007c749c4712a1ac9a62399b5ffc/intgerated-services-icon.png?epslanguage=en" alt="icône des services intégrés.png" /></h6> <h3 class="headingSmall" style="text-align: center;"><strong>Audits intégrés</strong></h3> <p class="desktop-center">Dans les cas où votre organisation détient plusieurs certifications en systèmes de Management, nous proposons <a href="/fr-be/systemes-de-management-integres/?epslanguage=fr-BE">un programme intégré d'audit et de surveillanc</a>e, vous permettant de rationaliser vos processus et aboutissant finalement à des systèmes de Management plus efficaces et plus rentables.</p> </div></div><div class="textBlock col-12 spacingSmall" id="Spacer+without+anchor-white"> <div class="wysiwyg" > </div></div><div class="textBlock col-12 spacingSmall canvas canvasNavy" id="Why+LRQA"> <div class="wysiwyg" > <h4 style="text-align: center;"> </h4> <h3 style="text-align: center;"><strong>Pourquoi travailler avec nous ?</strong></h3> </div></div><div class="promoBlock themeMint promoBlockFrame col-3 spacingSmall canvas canvasNavy" id="Global+capability"> <div class="container"> <div class="promoBlockWrap"> <div class="promoBlockWrapContent"> <h3 class="promoBlockHeading" > Capacité globale </h3> <p class="promoBlockSummary" > <span class="promoBlockSummarySpacer"></span> Nous sommes à vos côtés partout dans le monde Avec des auditeurs hautement qualifiés à travers le monde, nous pouvons fournir un service local avec dévouement, toujours le même à l’échelle mondiale. Nos collaborateurs sont des experts techniques qui possèdent des connaissances approfondies en matière de gestion de la qualité. Où que vous soyez, nous serons en mesure de vous aider. </p> </div> <div class="promoBlockImage" > <img src="/cdn-cgi/image/width=640,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg" srcset="/cdn-cgi/image/width=264,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 264w,/cdn-cgi/image/width=304,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 304w,/cdn-cgi/image/width=350,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 350w,/cdn-cgi/image/width=415,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 415w,/cdn-cgi/image/width=452,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 452w,/cdn-cgi/image/width=528,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 528w,/cdn-cgi/image/width=560,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 560w,/cdn-cgi/image/width=608,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 608w,/cdn-cgi/image/width=640,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 640w,/cdn-cgi/image/width=700,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 700w,/cdn-cgi/image/width=792,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 792w,/cdn-cgi/image/width=830,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 830w,/cdn-cgi/image/width=904,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 904w,/cdn-cgi/image/width=912,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 912w,/cdn-cgi/image/width=1050,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 1050w,/cdn-cgi/image/width=1120,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 1120w,/cdn-cgi/image/width=1245,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 1245w,/cdn-cgi/image/width=1280,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 1280w,/cdn-cgi/image/width=1356,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 1356w,/cdn-cgi/image/width=1680,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 1680w,/cdn-cgi/image/width=1920,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/global-reach-local-insight----global-capability.jpg 1920w" sizes="(min-width: 1440px) 640px, (min-width: 1280px) calc((100vw - 160px) / 2), (min-width: 1024px) calc((100vw - 120px) / 2), (min-width: 768px) calc((100vw - 80px) / 2), calc(100vw - 20px)" alt="LRQA auditors having a conversation with a client" loading="lazy" decoding="auto" fetchpriority="auto" class="promoBlockImageImg" width="1000" height="667" /> </div> </div> </div> </div><div class="promoBlock themeMint promoBlockFrame col-3 spacingSmall canvas canvasNavy" id="Flexible+delivery"> <div class="container"> <div class="promoBlockWrap"> <div class="promoBlockWrapContent"> <h3 class="promoBlockHeading" > Prestation flexible </h3> <p class="promoBlockSummary" > <span class="promoBlockSummarySpacer"></span> Dans la plupart des cas, nos services de formation et de certification ISO 9001 peuvent être assurés sur site ou à distance à l’aide d’une technologie sûre et sécurisée. Si vous optez pour nos prestations à distance, vous bénéficiez du même service de haute qualité avec plusieurs avantages supplémentaires, notamment la flexibilité, la livraison rapide et l’accès à une expertise mondiale. </p> </div> <div class="promoBlockImage" > <img src="/cdn-cgi/image/width=640,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg" srcset="/cdn-cgi/image/width=264,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 264w,/cdn-cgi/image/width=304,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 304w,/cdn-cgi/image/width=350,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 350w,/cdn-cgi/image/width=415,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 415w,/cdn-cgi/image/width=452,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 452w,/cdn-cgi/image/width=528,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 528w,/cdn-cgi/image/width=560,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 560w,/cdn-cgi/image/width=608,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 608w,/cdn-cgi/image/width=640,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 640w,/cdn-cgi/image/width=700,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 700w,/cdn-cgi/image/width=792,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 792w,/cdn-cgi/image/width=830,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 830w,/cdn-cgi/image/width=904,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 904w,/cdn-cgi/image/width=912,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 912w,/cdn-cgi/image/width=1050,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 1050w,/cdn-cgi/image/width=1120,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 1120w,/cdn-cgi/image/width=1245,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 1245w,/cdn-cgi/image/width=1280,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 1280w,/cdn-cgi/image/width=1356,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 1356w,/cdn-cgi/image/width=1680,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 1680w,/cdn-cgi/image/width=1920,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/flexible-delivery-02.jpg 1920w" sizes="(min-width: 1440px) 640px, (min-width: 1280px) calc((100vw - 160px) / 2), (min-width: 1024px) calc((100vw - 120px) / 2), (min-width: 768px) calc((100vw - 80px) / 2), calc(100vw - 20px)" alt="Group video call on a laptop" loading="lazy" decoding="auto" fetchpriority="auto" class="promoBlockImageImg" width="1000" height="667" /> </div> </div> </div> </div><div class="promoBlock themeMint promoBlockFrame col-3 spacingSmall canvas canvasNavy" id="History+of+firsts"> <div class="container"> <div class="promoBlockWrap"> <div class="promoBlockWrapContent"> <h3 class="promoBlockHeading" > L’histoire de pionniers </h3> <p class="promoBlockSummary" > <span class="promoBlockSummarySpacer"></span> Nous avons été les premiers à recevoir l’accréditation UKAS pour fournir des services de certification selon un large éventail de normes à travers le monde. Nous continuons à jouer un rôle déterminant dans le développement de diverses normes et référentiels spécifiques dans différents secteurs. </p> </div> <div class="promoBlockImage" > <img src="/cdn-cgi/image/width=640,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg" srcset="/cdn-cgi/image/width=264,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 264w,/cdn-cgi/image/width=304,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 304w,/cdn-cgi/image/width=350,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 350w,/cdn-cgi/image/width=415,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 415w,/cdn-cgi/image/width=452,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 452w,/cdn-cgi/image/width=528,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 528w,/cdn-cgi/image/width=560,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 560w,/cdn-cgi/image/width=608,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 608w,/cdn-cgi/image/width=640,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 640w,/cdn-cgi/image/width=700,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 700w,/cdn-cgi/image/width=792,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 792w,/cdn-cgi/image/width=830,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 830w,/cdn-cgi/image/width=904,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 904w,/cdn-cgi/image/width=912,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 912w,/cdn-cgi/image/width=1050,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 1050w,/cdn-cgi/image/width=1120,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 1120w,/cdn-cgi/image/width=1245,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 1245w,/cdn-cgi/image/width=1280,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 1280w,/cdn-cgi/image/width=1356,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 1356w,/cdn-cgi/image/width=1680,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 1680w,/cdn-cgi/image/width=1920,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/a-history-of-firsts.jpg 1920w" sizes="(min-width: 1440px) 640px, (min-width: 1280px) calc((100vw - 160px) / 2), (min-width: 1024px) calc((100vw - 120px) / 2), (min-width: 768px) calc((100vw - 80px) / 2), calc(100vw - 20px)" alt="Group of people having a discussion in a meeting room" loading="lazy" decoding="auto" fetchpriority="auto" class="promoBlockImageImg" width="1000" height="667" /> </div> </div> </div> </div><div class="promoBlock themeMint promoBlockFrame col-3 spacingSmall canvas canvasNavy" id="Beyond+compliance"> <div class="container"> <div class="promoBlockWrap"> <div class="promoBlockWrapContent"> <h3 class="promoBlockHeading" > Certification complète </h3> <p class="promoBlockSummary" > <span class="promoBlockSummarySpacer"></span> Nous avons ouvert la voie en façonnant notre secteur. Nos évaluateurs sont des spécialistes de l'industrie qui s'adaptent aux besoins de votre entreprise afin de garantir une valeur ajoutée grâce à un audit efficace et solide de votre système et à la formulation de recommandations appropriées pour améliorer votre système de gestion et votre entreprise en même temps. </p> </div> <div class="promoBlockImage" > <img src="/cdn-cgi/image/width=640,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg" srcset="/cdn-cgi/image/width=264,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 264w,/cdn-cgi/image/width=304,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 304w,/cdn-cgi/image/width=350,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 350w,/cdn-cgi/image/width=415,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 415w,/cdn-cgi/image/width=452,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 452w,/cdn-cgi/image/width=528,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 528w,/cdn-cgi/image/width=560,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 560w,/cdn-cgi/image/width=608,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 608w,/cdn-cgi/image/width=640,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 640w,/cdn-cgi/image/width=700,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 700w,/cdn-cgi/image/width=792,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 792w,/cdn-cgi/image/width=830,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 830w,/cdn-cgi/image/width=904,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 904w,/cdn-cgi/image/width=912,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 912w,/cdn-cgi/image/width=1050,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 1050w,/cdn-cgi/image/width=1120,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 1120w,/cdn-cgi/image/width=1245,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 1245w,/cdn-cgi/image/width=1280,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 1280w,/cdn-cgi/image/width=1356,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 1356w,/cdn-cgi/image/width=1680,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 1680w,/cdn-cgi/image/width=1920,format=auto/siteassets/lrqa-shared-content/02-main-page-content/why-work-with-us/continuous-assurance-approved-total-assurance.jpg 1920w" sizes="(min-width: 1440px) 640px, (min-width: 1280px) calc((100vw - 160px) / 2), (min-width: 1024px) calc((100vw - 120px) / 2), (min-width: 768px) calc((100vw - 80px) / 2), calc(100vw - 20px)" alt="Aerial shot of container ships" loading="lazy" decoding="auto" fetchpriority="auto" class="promoBlockImageImg" width="1000" height="667" /> </div> </div> </div> </div><div class="textBlock col-12 spacingSmall canvas canvasNavy" id="FAQs+Title"> <div class="wysiwyg" > <h2 class="desktop-center headingMedium" style="text-align: center;"><strong>Questions fréquentes posées sur l'ISO 9001</strong></h2> </div></div><div class="accordionsWrap col-12 canvas canvasNavy" id="FAQs"> <h2 class="accordionsTitle" > </h2> <div class="accordions col-12" > <details class="accordion active"> <summary class="accordionSummary"> <span class="accordionSummaryWrap"> <span class="accordionSummaryText"> <span class="accordionSummaryTextText" > Qu’est-ce qu’ISO 9001 ? </span> </span> <span class="accordionSummaryIcon"> <svg focusable="false"> <use href="/static/images/svg.svg#svg-chevron"></use> </svg> </span> </span> </summary> <div class="accordionContent"> <div class="accordionContentWrap"> <div class="wysiwyg" > <p>Conçue pour les organisations de toutes tailles opérant dans tous les secteurs, la norme ISO 9001 est une norme internationale de système de management qui fournit un référentiel reconnu pour le management de la qualité et l’amélioration continue. Plus d’un million d’entreprises dans le monde utilisent la norme ISO 9001 pour mieux cerner et répondre aux besoins de leurs clients et parties prenantes et stimuler la performance.</p> </div> </div> </div> </details> <details class="accordion active"> <summary class="accordionSummary"> <span class="accordionSummaryWrap"> <span class="accordionSummaryText"> <span class="accordionSummaryTextText" > Quels sont les avantages de la certification ISO 9001 ? </span> </span> <span class="accordionSummaryIcon"> <svg focusable="false"> <use href="/static/images/svg.svg#svg-chevron"></use> </svg> </span> </span> </summary> <div class="accordionContent"> <div class="accordionContentWrap"> <div class="wysiwyg" > <p><strong>Avantage concurrentiel</strong></p> <p>De nombreuses entreprises exigent de leurs fournisseurs et partenaires qu’ils disposent d’une certification indépendante selon la norme ISO 9001 pour pouvoir proposer leurs services. Et bien que la certification ne soit pas toujours une obligation contractuelle, elle procure souvent un avantage concurrentiel et une crédibilité accrue, contribuant à remporter des marchés et à maintenir des relations commerciales de confiance.</p> <p><strong>Efficacité et performance de l’entreprise</strong></p> <p>En appliquant les meilleures pratiques de la norme ISO 9001, les organisations peuvent améliorer leur approche de la gestion des risques, fournir une compréhension claire du contexte interne et externe de leur organisation et contribuer de manière significative à l’efficacité et à la performance globales de l’entreprise. La certification accréditée par un prestataire de confiance mondialement reconnu tel que LRQA est gage de crédibilité et de professionnalisme pour les organisations du monde entier.</p> <p><strong>Intégration aisée</strong></p> <p>La norme ISO 9001 suit l’Annexe SL, qui est la structure de haut niveau des normes ISO actuelles. La structure de l’Annexe SL assure la cohérence et la compatibilité entre les différentes normes relatives au système de management et permet une mise en place simple et homogène de plusieurs normes (système de management intégré). La norme ISO 9001 s’intègre facilement à toutes les normes de système de management ISO nouvelles et révisées, telles qu’ISO 14001, ISO 45001 et ISO 27001.</p> </div> </div> </div> </details> <details class="accordion active"> <summary class="accordionSummary"> <span class="accordionSummaryWrap"> <span class="accordionSummaryText"> <span class="accordionSummaryTextText" > Comment obtenir la certification ISO 9001 ? </span> </span> <span class="accordionSummaryIcon"> <svg focusable="false"> <use href="/static/images/svg.svg#svg-chevron"></use> </svg> </span> </span> </summary> <div class="accordionContent"> <div class="accordionContentWrap"> <div class="wysiwyg" > <p><span data-contrast="auto">La voie qu’emprunte votre organisation pour obtenir la certification ISO 9001 dépend souvent, entre autres, de la taille, de la maturité et de l’approche existante de votre entreprise en matière de gestion des risques. Mais le processus standard pour obtenir la certification ISO 9001 comprend trois étapes principales.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p> <ul> <li><span data-contrast="auto"><strong>Étape</strong> <strong>1 de l’audit</strong> <strong>: examiner les documents et planifier</strong> <strong>:</strong> Votre auditeur examinera la conception et la documentation de votre système de management. Dans la plupart des cas, cela se fait à distance.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><strong>Étape</strong> <strong>2 de l’audit</strong> <strong>: évaluer votre mise en place</strong> <strong>:</strong> Votre auditeur évaluera la mise en place et l’efficacité de votre SMQ existant conformément aux exigences de la norme ISO 9001. S’il n’y a pas de non-conformités, vous obtiendrez votre certification. Cette étape peut être réalisée à distance ou sur site.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><strong>Promouvoir votre certification ISO</strong> <strong>9001</strong> <strong>:</strong> Votre certification témoigne de votre engagement envers les meilleures pratiques et à l’amélioration continue reconnues à l’échelle internationale, ce qui vous permet de décrocher de nouveaux marchés et de répondre aux demandes de vos parties prenantes.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li> </ul> </div> </div> </div> </details> <details class="accordion active"> <summary class="accordionSummary"> <span class="accordionSummaryWrap"> <span class="accordionSummaryText"> <span class="accordionSummaryTextText" > Comment les audits ISO sont-ils réalisés ? </span> </span> <span class="accordionSummaryIcon"> <svg focusable="false"> <use href="/static/images/svg.svg#svg-chevron"></use> </svg> </span> </span> </summary> <div class="accordionContent"> <div class="accordionContentWrap"> <div class="wysiwyg" > <p><span class="TextRun SCXW23958543 BCX0" lang="EN-GB" xml:lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW23958543 BCX0" data-ccp-parastyle="Normal (Web)">Nos services combinent des audits à distance et sur site </span><span class="NormalTextRun SCXW23958543 BCX0" data-ccp-parastyle="Normal (Web)">pour </span><span class="NormalTextRun SCXW23958543 BCX0" data-ccp-parastyle="Normal (Web)">fournir</span><span class="NormalTextRun SCXW23958543 BCX0" data-ccp-parastyle="Normal (Web)"> </span><span class="NormalTextRun SCXW23958543 BCX0" data-ccp-parastyle="Normal (Web)">des informations et une expertise inégalées.</span><span class="NormalTextRun SCXW23958543 BCX0" data-ccp-parastyle="Normal (Web)">  Grâce à une technologie sécurisée à distance, nous pouvons fournir un</span><span class="NormalTextRun SCXW23958543 BCX0" data-ccp-parastyle="Normal (Web)"> moyen rapide et flexible de respecter votre calendrier d’audit</span><span class="NormalTextRun SCXW23958543 BCX0" data-ccp-parastyle="Normal (Web)">,</span><span class="NormalTextRun SCXW23958543 BCX0" data-ccp-parastyle="Normal (Web)"> contribuer à réduire l’empreinte carbone associée aux déplacements, e</span><span class="NormalTextRun SCXW23958543 BCX0" data-ccp-parastyle="Normal (Web)">t minimiser les </span><span class="NormalTextRun SCXW23958543 BCX0" data-ccp-parastyle="Normal (Web)">risques liés à la santé et à la sécurité pour les personnes travaillant sur des sites dangereux ou </span><span class="NormalTextRun SCXW23958543 BCX0" data-ccp-parastyle="Normal (Web)">difficiles d’accès</span><span class="NormalTextRun SCXW23958543 BCX0" data-ccp-parastyle="Normal (Web)">. Les résultats sont comparables à ceux des audits sur site, de sorte que l’intégrité de votre audit et votre certification accréditée reste </span><span class="NormalTextRun AdvancedProofingIssueV2Themed SCXW23958543 BCX0" data-ccp-parastyle="Normal (Web)">inchangée</span><span class="NormalTextRun SCXW23958543 BCX0" data-ccp-parastyle="Normal (Web)">.</span></span></p> </div> </div> </div> </details> <details class="accordion active"> <summary class="accordionSummary"> <span class="accordionSummaryWrap"> <span class="accordionSummaryText"> <span class="accordionSummaryTextText" > Quelle est la durée de validité de mon certificat ISO ? </span> </span> <span class="accordionSummaryIcon"> <svg focusable="false"> <use href="/static/images/svg.svg#svg-chevron"></use> </svg> </span> </span> </summary> <div class="accordionContent"> <div class="accordionContentWrap"> <div class="wysiwyg" > <p>Les certificats ont une durée de validité de 3 ans à compter de la date d’achèvement du processus de certification initial. L’audit de renouvellement de certification est abordé et planifié par l’auditeur bien avant l’expiration afin de s’assurer que la certification ISO soit maintenue.</p> </div> </div> </div> </details> <details class="accordion active"> <summary class="accordionSummary"> <span class="accordionSummaryWrap"> <span class="accordionSummaryText"> <span class="accordionSummaryTextText" > Combien coûte la certification ISO 9001 ? </span> </span> <span class="accordionSummaryIcon"> <svg focusable="false"> <use href="/static/images/svg.svg#svg-chevron"></use> </svg> </span> </span> </summary> <div class="accordionContent"> <div class="accordionContentWrap"> <div class="wysiwyg" > <p>Les frais de certification dépendront de la taille et de la complexité de votre organisation ainsi que de la maturité de son système de management existant. Pour obtenir un devis sur mesure, veuillez remplir le formulaire ci-dessous. Un membre de notre équipe vous contactera pour vous communiquer tous les détails dont vous avez besoin.</p> </div> </div> </div> </details> <details class="accordion active"> <summary class="accordionSummary"> <span class="accordionSummaryWrap"> <span class="accordionSummaryText"> <span class="accordionSummaryTextText" > Quelles sont les 10 clauses de la norme ISO 9001 ? </span> </span> <span class="accordionSummaryIcon"> <svg focusable="false"> <use href="/static/images/svg.svg#svg-chevron"></use> </svg> </span> </span> </summary> <div class="accordionContent"> <div class="accordionContentWrap"> <div class="wysiwyg" > <p><span data-contrast="auto">La norme ISO 9001 suit l’annexe SL et comprend les 10 clauses suivantes :</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Clauses 0 à 3 : introduction, domaine d’application, références, termes et définitions</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Clause 4 : contexte de l’organisme</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Clause 5 : Leadership et engagement</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Clause 6 : planification du SMQ</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Clause 7 : support et gestion des ressources</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Clause 8 : planification et maîtrise opérationnelles</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Clause 9 : évaluation des performances</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Clause 10 : améliorations</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> </ul> </div> </div> </div> </details> <details class="accordion active"> <summary class="accordionSummary"> <span class="accordionSummaryWrap"> <span class="accordionSummaryText"> <span class="accordionSummaryTextText" > Quelle est la différence entre les normes ISO 9001 et ISO 14001 ? </span> </span> <span class="accordionSummaryIcon"> <svg focusable="false"> <use href="/static/images/svg.svg#svg-chevron"></use> </svg> </span> </span> </summary> <div class="accordionContent"> <div class="accordionContentWrap"> <div class="wysiwyg" > <p>Le <span class="NormalTextRun SCXW98949468 BCX0">système de management de la qualité (SMQ)</span> <span class="NormalTextRun SCXW98949468 BCX0">ISO 9001</span> <span class="NormalTextRun SCXW98949468 BCX0">est </span><span class="NormalTextRun SCXW98949468 BCX0">une norme de système de management mondialement reconnue qui fournit un référentiel </span><span class="NormalTextRun SCXW98949468 BCX0">pour le management de la qualité</span><span class="NormalTextRun SCXW98949468 BCX0">. La norme ISO 14001 est la norme mondialement reconnue en matière de système de management environnemental. Tout comme ISO 9001, la norme ISO 14001 fournit un référentiel et une amélioration continue </span><span class="NormalTextRun SCXW98949468 BCX0">pour le système de management environnemental (SME)</span><span class="NormalTextRun SCXW98949468 BCX0"> d’une entreprise et </span><span class="NormalTextRun SCXW98949468 BCX0">repose sur le modèle de </span><span class="NormalTextRun SCXW98949468 BCX0">structure </span><span class="NormalTextRun SCXW98949468 BCX0">de l’Annexe SL.</span></p> <p><a href="/fr-be/insights/articles/la-difference-entre-la-les-normes-iso-9001-et-14001/?epslanguage=fr-BE" class="arrowLink"><span class="NormalTextRun SCXW98949468 BCX0">En savoir plus sur la différence entre ISO 9001 et ISO 14001</span></a></p> </div> </div> </div> </details> <details class="accordion active"> <summary class="accordionSummary"> <span class="accordionSummaryWrap"> <span class="accordionSummaryText"> <span class="accordionSummaryTextText" > Quels organismes sont habilités à délivrer la certification ISO 9001 pour le Système de Management de la Qualité (SMQ) ? </span> </span> <span class="accordionSummaryIcon"> <svg focusable="false"> <use href="/static/images/svg.svg#svg-chevron"></use> </svg> </span> </span> </summary> <div class="accordionContent"> <div class="accordionContentWrap"> <div class="wysiwyg" > <p><span>Les organismes habilités à délivrer la certification ISO 9001 pour le Système de Management de la Qualité doivent être des organismes de certification accrédités. Ces organismes sont souvent des entités indépendantes qui ont reçu l'accréditation de la part d'organismes nationaux ou internationaux de normalisation, comme l'International Accreditation Forum (IAF) ou des entités similaires au niveau national. Ils évaluent les entreprises pour s'assurer qu'elles répondent aux normes spécifiées dans ISO 9001, qui couvrent divers aspects de la gestion de la qualité, incluant la satisfaction client, le management des processus, et l'amélioration continue.</span></p> </div> </div> </div> </details> <details class="accordion active"> <summary class="accordionSummary"> <span class="accordionSummaryWrap"> <span class="accordionSummaryText"> <span class="accordionSummaryTextText" > Comment la satisfaction client est-elle perçue chez LRQA en matière de certification ISO 9001 ? </span> </span> <span class="accordionSummaryIcon"> <svg focusable="false"> <use href="/static/images/svg.svg#svg-chevron"></use> </svg> </span> </span> </summary> <div class="accordionContent"> <div class="accordionContentWrap"> <div class="wysiwyg" > <p><span>LRQA jouit d'une excellente réputation en matière de satisfaction client pour ses services de certification ISO 9001. Les clients de LRQA apprécient généralement l'expertise technique et l'approche professionnelle de l'organisme, ainsi que sa capacité à fournir des audits détaillés et constructifs qui aident les entreprises à améliorer leurs processus de gestion de la qualité. L'engagement de LRQA envers l'amélioration continue et la qualité de service est souvent cité comme un facteur clé de sa haute satisfaction client.</span></p> </div> </div> </div> </details> <details class="accordion active"> <summary class="accordionSummary"> <span class="accordionSummaryWrap"> <span class="accordionSummaryText"> <span class="accordionSummaryTextText" > Y a-t-il des spécificités pour la certification ISO 9001 en France par rapport à d'autres pays ? </span> </span> <span class="accordionSummaryIcon"> <svg focusable="false"> <use href="/static/images/svg.svg#svg-chevron"></use> </svg> </span> </span> </summary> <div class="accordionContent"> <div class="accordionContentWrap"> <div class="wysiwyg" > <p><span>La norme ISO 9001 étant une norme internationale, les exigences fondamentales de certification sont les mêmes partout dans le monde. Cependant, en France, la certification peut être influencée par des facteurs locaux tels que la réglementation spécifique de certains secteurs, la culture d'entreprise, ou les pratiques de marché. Les organismes de certification en France, comme partout ailleurs, doivent être accrédités par des instances nationales, dans ce cas, par le Comité Français d'Accréditation (COFRAC) ou d'autres entités similaires, ce qui assure une cohérence et une reconnaissance mutuelle des certifications à l'échelle internationale.</span></p> </div> </div> </div> </details> </div> <div class="accordions col-12" > </div> </div><div class="textBlock col-12 spacingSmall" id="Transfer+header+and+form+anchor+-+9001"> <div class="wysiwyg" > <h4 style="text-align: center;"><span style="color: #0f1232; font-family: Lato, Arial, sans-serif; font-size: 1.9rem; letter-spacing: 0px;"><a id="request-quote"></a>Êtes-vous déjà certifié ISO 9001 et souhaitez passer à LRQA ?</span></h4> </div></div> </section> <section class="grid bottomContent" > <div class="textBlock col-12 spacingSmall" id="Trasfer+to+LRQA-9001"> <div class="wysiwyg" > <p style="text-align: center;"><a href="/fr-be/passer-a-la-certification-lrqa/?epslanguage=fr-BE" class="cta">Passer chez LRQA</a></p> </div></div><div class="embedBlock col-12" id="Contact+Enquiry+Form-French-BE"> <div data-form-id='f4245abf-66bc-ef11-b8e8-6045bd0ed900' data-form-api-url='https://public-gbr.mkt.dynamics.com/api/v1.0/orgs/f01b650e-3e3d-ef11-8e4c-0022481a27a6/landingpageforms' data-cached-form-url='https://assets-gbr.mkt.dynamics.com/f01b650e-3e3d-ef11-8e4c-0022481a27a6/digitalassets/forms/f4245abf-66bc-ef11-b8e8-6045bd0ed900' ></div> <script src = 'https://cxppusa1formui01cdnsa01-endpoint.azureedge.net/gbr/FormLoader/FormLoader.bundle.js' ></script> <script>document.documentElement.lang = navigator.language;</script></div><div class="carouselBlock canvas canvasWhite col-12" id="S03.02+Generic+case+study"> </div><div class="carouselBlock canvas canvasNavy col-12" id="Shared+Insights%2c+News+and+Events+-+Services"> <h2 class="carouselBlockHeading" > <strong>Dernières actualités, articles et événements à 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606w,/cdn-cgi/image/width=630,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 630w,/cdn-cgi/image/width=648,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 648w,/cdn-cgi/image/width=670,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 670w,/cdn-cgi/image/width=776,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 776w,/cdn-cgi/image/width=840,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 840w,/cdn-cgi/image/width=864,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 864w,/cdn-cgi/image/width=972,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 972w,/cdn-cgi/image/width=1005,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1005w,/cdn-cgi/image/width=1052,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1052w,/cdn-cgi/image/width=1052,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1052w,/cdn-cgi/image/width=1164,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1164w,/cdn-cgi/image/width=1212,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1212w,/cdn-cgi/image/width=1296,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1296w,/cdn-cgi/image/width=1578,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1578w,/cdn-cgi/image/width=1818,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1818w" alt="" loading="lazy" decoding="auto" fetchpriority="auto" width="922" height="516" class="imageTextImg"> </div> <p class="promoBlockLabel imageTextLabel"> Actualités </p> <p class="imageTextSummary"> ISO Survey en 2018 </p> <a href="/fr-be/actualites/le-programme-2030-dans-la-filiere-agroalimentaire/" class="imageTextLink arrowLink arrowLinkBold"> </a> </div> </div> </li> <li> <div class="imageTextWrap themeMint"> <div class="imageText"> <h3 class="imageTextTitle"> Un appel mondial pour façonner l'avenir de la sécurité... </h3> <div class="imageTextImgWrap"> <img src="/cdn-cgi/image/width=432,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png" srcset="/cdn-cgi/image/width=210,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 210w,/cdn-cgi/image/width=280,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 280w,/cdn-cgi/image/width=324,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 324w,/cdn-cgi/image/width=335,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 335w,/cdn-cgi/image/width=420,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 420w,/cdn-cgi/image/width=432,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 432w,/cdn-cgi/image/width=526,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 526w,/cdn-cgi/image/width=560,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 560w,/cdn-cgi/image/width=560,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 560w,/cdn-cgi/image/width=606,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 606w,/cdn-cgi/image/width=630,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 630w,/cdn-cgi/image/width=648,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 648w,/cdn-cgi/image/width=670,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 670w,/cdn-cgi/image/width=776,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 776w,/cdn-cgi/image/width=840,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 840w,/cdn-cgi/image/width=864,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 864w,/cdn-cgi/image/width=972,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 972w,/cdn-cgi/image/width=1005,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1005w,/cdn-cgi/image/width=1052,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1052w,/cdn-cgi/image/width=1052,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1052w,/cdn-cgi/image/width=1164,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1164w,/cdn-cgi/image/width=1212,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1212w,/cdn-cgi/image/width=1296,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1296w,/cdn-cgi/image/width=1578,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1578w,/cdn-cgi/image/width=1818,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1818w" alt="" loading="lazy" decoding="auto" fetchpriority="auto" width="922" height="516" class="imageTextImg"> </div> <p class="promoBlockLabel imageTextLabel"> Actualités </p> <p class="imageTextSummary"> Un appel mondial à la collaboration pour façonner l'avenir de la sécurité alimentaire. </p> <a href="/fr-be/actualites/un-appel-mondial-pour-faconner-lavenir-de-la-securite-alimentaire/" class="imageTextLink arrowLink arrowLinkBold"> </a> </div> </div> </li> <li> <div class="imageTextWrap themeMint"> <div class="imageText"> <h3 class="imageTextTitle"> La nouvelle version de la norme ISO 50001 est... </h3> <div class="imageTextImgWrap"> <img src="/cdn-cgi/image/width=432,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png" srcset="/cdn-cgi/image/width=210,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 210w,/cdn-cgi/image/width=280,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 280w,/cdn-cgi/image/width=324,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 324w,/cdn-cgi/image/width=335,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 335w,/cdn-cgi/image/width=420,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 420w,/cdn-cgi/image/width=432,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 432w,/cdn-cgi/image/width=526,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 526w,/cdn-cgi/image/width=560,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 560w,/cdn-cgi/image/width=560,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 560w,/cdn-cgi/image/width=606,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 606w,/cdn-cgi/image/width=630,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 630w,/cdn-cgi/image/width=648,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 648w,/cdn-cgi/image/width=670,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 670w,/cdn-cgi/image/width=776,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 776w,/cdn-cgi/image/width=840,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 840w,/cdn-cgi/image/width=864,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 864w,/cdn-cgi/image/width=972,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 972w,/cdn-cgi/image/width=1005,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1005w,/cdn-cgi/image/width=1052,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1052w,/cdn-cgi/image/width=1052,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1052w,/cdn-cgi/image/width=1164,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1164w,/cdn-cgi/image/width=1212,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1212w,/cdn-cgi/image/width=1296,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1296w,/cdn-cgi/image/width=1578,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1578w,/cdn-cgi/image/width=1818,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1818w" alt="" loading="lazy" decoding="auto" fetchpriority="auto" width="922" height="516" class="imageTextImg"> </div> <p class="promoBlockLabel imageTextLabel"> Actualités </p> <p class="imageTextSummary"> The new version of the ISO 50001 standard provides the requirements for a data-driven process focusing on continual... </p> <a href="/fr-be/actualites/la-nouvelle-version-de-la-norme-iso-50001-est-disponible/" class="imageTextLink arrowLink arrowLinkBold"> </a> </div> </div> </li> <li> <div class="imageTextWrap themeMint"> <div class="imageText"> <h3 class="imageTextTitle"> LRQA élargit sa gamme de services avec FSSC Transport,... </h3> <div class="imageTextImgWrap"> <img src="/cdn-cgi/image/width=432,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png" srcset="/cdn-cgi/image/width=210,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 210w,/cdn-cgi/image/width=280,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 280w,/cdn-cgi/image/width=324,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 324w,/cdn-cgi/image/width=335,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 335w,/cdn-cgi/image/width=420,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 420w,/cdn-cgi/image/width=432,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 432w,/cdn-cgi/image/width=526,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 526w,/cdn-cgi/image/width=560,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 560w,/cdn-cgi/image/width=560,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 560w,/cdn-cgi/image/width=606,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 606w,/cdn-cgi/image/width=630,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 630w,/cdn-cgi/image/width=648,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 648w,/cdn-cgi/image/width=670,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 670w,/cdn-cgi/image/width=776,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 776w,/cdn-cgi/image/width=840,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 840w,/cdn-cgi/image/width=864,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 864w,/cdn-cgi/image/width=972,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 972w,/cdn-cgi/image/width=1005,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1005w,/cdn-cgi/image/width=1052,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1052w,/cdn-cgi/image/width=1052,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1052w,/cdn-cgi/image/width=1164,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1164w,/cdn-cgi/image/width=1212,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1212w,/cdn-cgi/image/width=1296,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1296w,/cdn-cgi/image/width=1578,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1578w,/cdn-cgi/image/width=1818,format=auto/siteassets/lrqa/lrqa-default-image---primary-logo-2.png 1818w" alt="" loading="lazy" decoding="auto" fetchpriority="auto" width="922" height="516" class="imageTextImg"> </div> <p class="promoBlockLabel imageTextLabel"> Actualités </p> <p class="imageTextSummary"> Being awarded certification to additional FSSC 22000 modules provides a dedicated framework and demonstrates commitment to driving food... </p> <a href="/fr-be/actualites/lr-elargit-sa-gamme-de-services-avec-fssc-transport-fssc-restauration/" class="imageTextLink arrowLink arrowLinkBold"> </a> </div> </div> </li> </ul> </div> <button type="button" disabled class="carouselBtn prev"> <span class="icon carouselButtonIcon"> <svg focusable="false" class="carouselButtonIcon"> 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Certification Norme ISO 9001 2015 - Définition, Audit, Accompagnement