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Contact us - Immigration and Refugee Board of Canada
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href='https://irb-cisr.gc.ca/en/making-immigration-appeal/pages/index.aspx'>Making an immigration appeal</a></li><li><a role='menuitem' href='https://irb-cisr.gc.ca/en/forms/pages/index.aspx#iaf'>Forms</a></li><li><a role='menuitem' href='https://irb-cisr.gc.ca/en/legal-policy/procedures/pages/index.aspx'>Procedures and practice notices</a></li><li><a role='menuitem' href='https://irb-cisr.gc.ca/en/legal-policy/policies/pages/index.aspx'>Policy instruments</a></li><li><a role='menuitem' href='https://irb-cisr.gc.ca/en/legal-policy/legal-concepts/pages/index.aspx#lc-ia'>Legal resources</a></li><li><a role='menuitem' href='https://irb-cisr.gc.ca/en/legal-policy/act-rules-regulations/pages/index.aspx'>Act, rules and regulations</a></li><li><a role='menuitem' href='https://irb-cisr.gc.ca/en/immigration-appeals/pages/initiatives.aspx'>Initiatives</a></li><li class='slflnk'><a role='menuitem' href='https://irb-cisr.gc.ca/en/immigration-appeals/pages/index.aspx'>Immigration appeals - More</a></li></ul> </li><li><a class='item' role='menuitem' aria-haspopup='true' href='##'>Detention reviews / Admissibility hearings</a> <ul class='sm list-unstyled' id='Detentionreviews/Admissibilityhearings' role='menu' aria-expanded='false' aria-hidden='true'><li><a role='menuitem' href='https://irb-cisr.gc.ca/en/detention-hearings/pages/index.aspx'>Preparing for detention reviews and admissibility hearings</a></li><li><a role='menuitem' href='https://irb-cisr.gc.ca/en/forms/pages/index.aspx#drf'>Forms</a></li><li><a role='menuitem' href='https://irb-cisr.gc.ca/en/legal-policy/policies/pages/index.aspx'>Policy instruments</a></li><li><a role='menuitem' href='https://irb-cisr.gc.ca/en/legal-policy/act-rules-regulations/pages/index.aspx'>Act, rules and regulations</a></li><li><a role='menuitem' href='https://irb-cisr.gc.ca/en/legal-policy/procedures/pages/index.aspx'>Procedures and practice notices</a></li><li class='slflnk'><a role='menuitem' href='https://irb-cisr.gc.ca/en/hearings-reviews/pages/index.aspx'>Detention reviews and Admissibility hearings - More</a></li></ul> </li></ul> </div> </div> </nav> <nav role="navigation" id="wb-bc" property="breadcrumb"> <h2>You are here:</h2> <div class="container"> <div class="row"> <ol class="breadcrumb"><li><a href="/en/pages/index.aspx">Home</a></li> <li>Contact us</li> </ol> </div> </div> </nav> <nav id="userInfo" ></nav> </header> <div id="main-wrapper"> <div class="container"> <div class="row"> <main id="ctl00_main" role="main" property="mainContentOfPage" class="container"> <h1 id="wb-cont" property="name"> Contact us </h1> <section> <div> <!--[if gte IE 9 | !IE ]><!--> <script type="text/javascript" src="/_layouts/15/IRB.WET4/theme-gcwu-fegc/js/wet-boew.min.js" defer></script> <script type="text/javascript" src="/_layouts/15/IRB.WET4/theme-gcwu-fegc/js/tooltip.js" defer></script> <script type="text/javascript" src="/_layouts/15/IRB.WET4/theme-gcwu-fegc/js/popover.js" defer></script> <script type="text/javascript" src="/_layouts/15/IRB.WET4/GC-SharePoint/JS/sticky-sidebar.js"></script> <!--<![endif]--> <div id="ctl00_PlaceHolderMain_ctl01_ctl00_label" style='display:none'>Page Content</div><div id="ctl00_PlaceHolderMain_ctl01_ctl00__ControlWrapper_RichHtmlField" class="ms-rtestate-field" style="display:inline" aria-labelledby="ctl00_PlaceHolderMain_ctl01_ctl00_label"><div class="gc-stp-stp"><div class="row"><ul class="toc lst-spcd col-md-12"><li class="col-md-4 col-sm-6"> <a class="list-group-item active">General Info</a><br></li><li class="col-md-4 col-sm-6"> <a class="list-group-item" href="/en/contact/Pages/contact2.aspx">Media enquiries</a></li><li class="col-md-4 col-sm-6 clr-lft-sm"> <a class="list-group-item" href="/en/contact/Pages/contact3.aspx">Regions</a></li></ul></div></div><div class="row"><div class="col-md-8"><div class="ms-rtestate-read ms-rte-wpbox"><div class="ms-rtestate-notify ms-rtestate-read a0221e93-2696-4de7-8752-a811296a385e" id="div_a0221e93-2696-4de7-8752-a811296a385e" unselectable="on"><div id="MSOZoneCell_WebPartctl00_ctl67_g_a0221e93_2696_4de7_8752_a811296a385e" class="s4-wpcell-plain ms-webpartzone-cell ms-webpart-cell-vertical ms-fullWidth "> <div class="ms-webpart-chrome ms-webpart-chrome-vertical ms-webpart-chrome-fullWidth "> <div WebPartID="04c24221-8983-4e26-b045-56104073312d" WebPartID2="a0221e93-2696-4de7-8752-a811296a385e" HasPers="false" id="WebPartctl00_ctl67_g_a0221e93_2696_4de7_8752_a811296a385e" width="100%" class="ms-WPBody " allowRemove="false" allowDelete="false" allowExport="false" style="" ><div id="ctl00_ctl67_g_a0221e93_2696_4de7_8752_a811296a385e"> <DIV class="ms-rte-embedcode ms-rte-embedwp"><style> .fa-window-close:before{content:"\f00d";} .dssbtn {;color: #f90;cursor:pointer;position:absolute;top:0;right:0;margin-right:30px;margin-top:10px;margin-bottom:20px;} .dssbtn:hover {color:#CC7A00;} .dsbx{postion:relative;} </style> <div class="alert alert-warning dssbx" id="dissbx"> <h2>Warning – fraudulent phone calls</h2> <i class="fa fa-window-close pull-right dssbtn" id="dissbtn"></i> <p>If you received a call from someone claiming to be from the <abbr title="Immigration and Refugee Board of Canada">IRB</abbr> and asking you for money, or payment of any kind, <a href="https://www.canada.ca/en/immigration-refugee/news/2019/03/warning-to-refugee-and-immigrant-communities-about-fraudulent-calls.html">it's a scam</a>. The <abbr title="Immigration and Refugee Board of Canada">IRB</abbr> will never ask you for money. Please report the call to the <a href="http://www.antifraudcentre-centreantifraude.ca/index-eng.htm">Canadian Anti-Fraud Centre</a> at 1-888-495-8501. If you are a victim of this scam, please call your local police. </p> </div> <script type="text/javascript"> $("#dissbtn").click(function(){ $("#dissbx").addClass("wb-inv"); }); </script></DIV> </div><div class="ms-clear"></div></div> </div> </div></div><div id="vid_a0221e93-2696-4de7-8752-a811296a385e" unselectable="on" style="display:none;"></div></div><section class="alert alert-warning"> <h2 class="h3">Starting November 15, 2024, mail delivery is disrupted</h2> <p>Mail delivery to and from the IRB may be temporarily affected by a Canada Post disruption. </p> <p><a href="/en/news/2024/Pages/mail-delivery-disruptions.aspx">Mail delivery disruptions - November 15, 2024</a> provides more information on how this may affect you, and how to provide documents during this time.<br></p> </section> <section class="alert alert-info wb-inv"> <h4>The IRB has a new national toll-free number: 1-833-931-5121</h4> <p>Call <b>1-833-931-5121</b> to reach any of the <abbr title="Immigration and Refugee Board of Canada">IRB</abbr>'s divisions or the My Case help desk. Toll-free from anywhere in Canada. </p> <p> <b>Be sure to update your phone contacts:</b> our old numbers used to reach the divisions will be taken out of service gradually. </p> </section> <p>Your questions and comments are important to us. We will address your concerns as quickly as possible.<br></p><div class="margin-bottom-large"><div class="panel panel-default"><div class="panel-body"><p>I would like information on <b>immigrating to Canada, family sponsorships, Canadian citizenship, Canadian passports, visa requests, Electronic Travel Authorization (ETA) and landing applications</b>.<br></p><ul><li>Please contact the department of <a href="https://www.canada.ca/en/services/immigration-citizenship.html" rel="external">Immigration, Refugees and Citizenship Canada</a> (IRCC).</li></ul><p>If you require information on <b>customs issues enforcement or detention matters</b></p><ul><li>Please contact the <a href="http://www.cbsa-asfc.gc.ca/menu-eng.html" rel="external">Canada Border Services Agency</a> (CBSA).</li></ul><p>I would like information about a <b>specific refugee claim or appeal at the <abbr>IRB</abbr>.</b></p><ul><li>Please contact the <a href="/en/contact/Pages/contact3.aspx">regional office</a> where the case is being processed using one of the approved methods of communication listed for each division.<br></li></ul><p>I would like to <b>report a potential security risk</b> in relation to an upcoming IRB proceeding</p><ul><li>Please submit the <a href="/en/forms/pages/IrbCisr3000.aspx">Identification of Potential Security Risk in IRB Proceedings</a> form.</li></ul><p>I wish to <b>make an <a href="/en/contact/Pages/AtipAiprp.aspx">access to information or privacy (ATIP)</a> request.</b></p><p>I wish to <b>make a <a href="/en/legal-policy/procedures/Pages/member_complaint-plainte_commissaire.aspx">complaint to the IRB</a>.</b></p><p> I wish to <a href="/en/jobs/pages/index.aspx"> <b>seek an employment opportunity</b></a> at the <abbr>IRB</abbr>.</p></div></div></div></div><div class="col-md-4 pull-right"> <aside class="lnkbx"> <h2 class="brdr-bttm">Headquarters</h2> <p> <b>Immigration and Refugee Board of Canada</b><br> Minto Place, Canada Building <br> 344 Slater Street, 12th Floor <br> Ottawa, Ontario <br> Canada <br> K1A 0K1 </p> <p>Mail received at the Ottawa and Calgary offices about a case file being handled in one of our 3 regional offices will be returned to the sender.<br></p> <h2 class="brdr-bttm">Related links</h2> <ul class="list-unstyled"><li> <a href="/en/faq/Pages/index.aspx"><abbr title="Frequently Asked Questions">FAQ</abbr></a></li><li> <a href="/en/information-sheets/Pages/index.aspx">Information sheets</a></li></ul> </aside> </div></div><p> <b>If you cannot find the answer to your question above, please fill in </b></p><div id="contact-overlay-bg" style="display:none;"></div> <b> <div id="contact-overlay-bg" style="display:none;"></div> <div id="contact-overlay-bg" style="display:none;"></div> <div id="contact-overlay-bg" style="display:none;"></div> <div id="contact-overlay-bg" style="display:none;"></div> <div id="contact-overlay-bg" style="display:none;"></div> <div id="contact-overlay-bg" style="display:none;"></div> <div id="contact-overlay-bg" style="display:none;"></div> <div id="contact-overlay-bg" style="display:none;"></div> <div id="contact-overlay-bg" style="display:none;"></div> <div id="contact-overlay-bg" style="display:none;"></div> <div id="contact-overlay-bg" style="display:none;"></div> <div id="contact-overlay-bg" style="display:none;"></div> <a class="overlay-lnk" id="contact-overlay-button" role="button" aria-controls="contact-overlay" href="#contact-overlay">this form</a>. When commenting on a specific Web page, please include the related URL (Web address).</b> <p> </p> <section class="wb-overlay modal-content wb-popup-sm overlay-def" id="contact-overlay"> <header class="modal-header"> <b> <h2 class="modal-title">Contact Form</h2> </b></header> <b> <div class="modal-body"><div class="ms-rtestate-read ms-rte-wpbox"><div class="ms-rtestate-read ms-rte-wpbox"><div class="ms-rtestate-notify ms-rtestate-read 69c3c1cc-8b8d-4feb-819d-c5247efc68f7" id="div_69c3c1cc-8b8d-4feb-819d-c5247efc68f7" unselectable="on"><div id="MSOZoneCell_WebPartctl00_ctl67_g_69c3c1cc_8b8d_4feb_819d_c5247efc68f7" class="s4-wpcell-plain ms-webpartzone-cell ms-webpart-cell-vertical ms-fullWidth "> <div class="ms-webpart-chrome ms-webpart-chrome-vertical ms-webpart-chrome-fullWidth "> <div WebPartID="f95d9e96-5d59-443a-9c92-d6b08b3e4819" WebPartID2="69c3c1cc-8b8d-4feb-819d-c5247efc68f7" HasPers="false" id="WebPartctl00_ctl67_g_69c3c1cc_8b8d_4feb_819d_c5247efc68f7" width="100%" class="ms-WPBody " allowRemove="false" allowDelete="false" allowExport="false" style="" ><div id="ctl00_ctl67_g_69c3c1cc_8b8d_4feb_819d_c5247efc68f7"> <style type="text/css" scoped> .row input{ margin-left: 0px; } input[type=email], input[type=text], .contactForm textarea{ margin-bottom: 13px; width: 100% !important; } .btnClear{ width: 67.5px; } .linkButtonInParagraph.btn-link { text-decoration: underline !important; } .linkButtonInParagraph { margin-left: 0px; margin-right: 0px; padding-left: 0px; padding-right: 0px; } #contact-overlay { overflow-x: hidden; } #ContactInfo { display: none; } </style> <script type="text/javascript"> var btnClearEn = 'Clear'; var btnClear1Fr = 'Effacer'; var btnSubmitEn = 'Submit'; var btnSubmitFr = 'Soumettre'; var contactUsSubmitButtonIdSuffix = "StartNextButtonContactUs"; var isCustomValidated; function resetControls(){ $("input[id*='firstName']").val(""); $("input[id*='lastName']").val(""); $("input[id*='email1']").val(""); $("input[id*='subject']").val(""); $("textarea[id*='comments']").val(""); resetWET4Form(); } $(document).ready(function () { var tagerror = document.getElementsByClassName('errorContainer') if (tagerror != null && tagerror.length > 0 && tagerror[0].innerHTML.length > 0) { tagerror[0].focus(); } var theLanguage = $('html').attr('lang'); $("#btnClear1").html(btnClearEn); $('input[id*="StartNextButton"]').val(btnSubmitEn); //hide cotnactInfo Section (Feedback form) on RESET $("#btnClear1").on("click", function(){ document.getElementById('ContactInfo').style.display = 'none'; }); if (theLanguage.indexOf("fr") == 0) { $("#btnClear1").html(btnClear1Fr); $('input[id*="StartNextButton"]').val(btnSubmitFr); } //Make sure all fields are cleared when hitting back on the browser. $(window).bind("pageshow", function () { var form = $('#aspnetForm'); // let the browser natively reset defaults form[0].reset(); }); //The previous does not work well on IE (when form is successfully submitted, and user clicks back on the browser fields still contain the submitted data, browser cached), // When the page first loads (document ready), clear the form solves the issue. var form = $('#aspnetForm'); // let the browser natively reset defaults form[0].reset(); $("input[id$='" + contactUsSubmitButtonIdSuffix + "']").on("click", function () { $(this).attr('disabled'); var $widgetId = $(this).parent().find('.g-recaptcha').data("recaptcha-widget-id"); var response = grecaptcha.getResponse($widgetId); if (!(response.length == 0)) return; validate(event, $widgetId); }); }); /*Recaptcha*/ function wet4FormCaptchaValidated(token) { document.getElementById('ctl00_ctl67_g_69c3c1cc_8b8d_4feb_819d_c5247efc68f7_ctl00_gRecaptchaResponse').value = token; $("input[id$='" + contactUsSubmitButtonIdSuffix + "']").click(); } //Standard WET4 validation and function to accomodate custom validation in the future. function wet4FormCustomValidation() { return $("#aspnetForm").valid(); } //show/hide cotnactInfo Section (Feedback form) function showDiv(divId, element) { document.getElementById(divId).style.display = element.value == 1 ? 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btn-default "/> </div> </div> </div> </div><div class="ms-clear"></div></div> </div> </div></div><div id="vid_69c3c1cc-8b8d-4feb-819d-c5247efc68f7" unselectable="on" style="display:none;"></div></div></div></div> ×<span class="wb-inv"> Close: Middle screen overlay (escape key)</span> </b></section> <div class="clear"> </div> <br> <br></div> </div> </section> <div style='display:none' id='hidZone'><div class="ms-webpart-zone ms-fullWidth"> <div id="MSOZoneCell_WebPartctl00_ctl67_g_a0221e93_2696_4de7_8752_a811296a385e" class="s4-wpcell-plain ms-webpartzone-cell ms-webpart-cell-vertical ms-fullWidth "> <div class="ms-PartSpacingVertical"></div> </div><div id="MSOZoneCell_WebPartctl00_ctl67_g_7f7e8029_b84c_45a9_bd72_10c48cbf88a1" class="s4-wpcell-plain ms-webpartzone-cell ms-webpart-cell-vertical ms-fullWidth "> <div class="ms-webpart-chrome ms-webpart-chrome-vertical ms-webpart-chrome-fullWidth "> <div WebPartID="b56b5222-eed0-420e-9835-0ff1309ca4d2" 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href="https://www.canada.ca/en/immigration-refugee/news/2019/03/warning-to-refugee-and-immigrant-communities-about-fraudulent-calls.html">it's a scam</a>. The <abbr title="Immigration and Refugee Board of Canada">IRB</abbr> will never ask you for money. Please report the call to the <a href="http://www.antifraudcentre-centreantifraude.ca/index-eng.htm">Canadian Anti-Fraud Centre</a> at 1-888-495-8501. If you are a victim of this scam, please call your local police. </p> </div> <script type="text/javascript"> $("#dissbtn").click(function(){ $("#dissbx").addClass("wb-inv"); }); </script></DIV> </div><div class="ms-clear"></div></div> </div><div class="ms-PartSpacingVertical"></div> </div><div id="MSOZoneCell_WebPartctl00_ctl67_g_69c3c1cc_8b8d_4feb_819d_c5247efc68f7" class="s4-wpcell-plain ms-webpartzone-cell ms-webpart-cell-vertical ms-fullWidth "> </div> </div></div> <div id="DeveloperDashboard" class="ms-developerdashboard"> </div> </main> </div> </div> </div> </div> <div id="bottom-fold-wrapper"> <div class="s4-notdlg"> <!--Initiatives and Activities --> <aside class="gc-nttvs container"> <h2>Features</h2 > <div id="gcwb_prts" class="wb-eqht row"><section class="col-lg-4 col-md-6 mrgn-bttm-md"><a rel ="external" href="https://irb-cisr.gc.ca/en/jobs/Pages/index.aspx"> <div class="mrgn-bttm-sm"> <div class="acFooterImage"> <img class="img-responsive" src="/WET4ActivitiesInitiatives/Jobs_feature-360x207.jpg" alt=""> </div> <h3 class="h5 lnkFeature">Careers at the IRB</h3> </div></a> <p>Grow your career with us and help shape the future of Canada</p> </section><section class="col-lg-4 col-md-6 mrgn-bttm-md"><a rel ="external" href="https://mycase-mondossier.irb-cisr.canada.ca/en-US/"> <div class="mrgn-bttm-sm"> <div class="acFooterImage"> <img class="img-responsive" src="/WET4ActivitiesInitiatives/My Case Feature-ext-360x207-en.jpg" alt=""> </div> <h3 class="h5 lnkFeature">My Case</h3> </div></a> <p>Secure online document exchange with our counsel community</p> </section><section class="col-lg-4 col-md-6 mrgn-bttm-md"><a rel ="external" href="https://irb-cisr.gc.ca/en/transparency/accessibility/pages/index.aspx"> <div class="mrgn-bttm-sm"> <div class="acFooterImage"> <img class="img-responsive" src="/WET4ActivitiesInitiatives/IRB-accessibility-plan-2023-2025-atlas_feature-360x207.jpg" alt=""> </div> <h3 class="h5 lnkFeature">IRB Accessibility Plan 2023 to 2025</h3> </div></a> <p>Our plan to identify, remove and prevent barriers to accessibility and contribute to an accessible and barrier-free Canada</p> </section></div> </aside> <!-- --> </div> <div class="container s4-notdlg"> <div class="row pagedetails"> <script type="text/javascript"> //Constants /* reCaptcha start*/ // QC Invisible Recaptcha var captchaPublicKey = "6LfLJbIZAAAAALESCE4xE6U0FQlJka6tvYYIUoEE"; 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$("input[id$='" + reportAProblemSubmitButtonIdSuffix + "']").click(); } var onloadCallback = function () { // Renders the HTML element with id 'recaptcha1' as a reCAPTCHA widget. // On successful captcha, calls the removeError function. $('.g-recaptcha').each(function(index, el) { var attributes = { 'sitekey' : captchaPublicKey, 'size' : $(el).data('size'), 'callback': $(el).data('callback'), 'badge': "botttomleft" }; $(el).data('recaptcha-widget-id', grecaptcha.render(el, attributes)); }); }; $(document).ready(function () { registerEvents(); onload(); $("input[id$='" + reportAProblemSubmitButtonIdSuffix + "']").on("click", function () { document.getElementById('ctl00_WETReportProblem_wzd_hdfFormSubIndicator').value = "ReportProblemSubmitted"; $(this).attr('disabled'); var $widgetId = $(this).parent().find('.g-recaptcha').data("recaptcha-widget-id"); if ($widgetId !== undefined) { validate(event, $widgetId); var response = grecaptcha.getResponse($widgetId); if (!(response.length == 0)) return; } else { return reportProblemPerformCustomValidation(); } }); }); </script> <script type="text/javascript" src='https://www.google.com/recaptcha/api.js?onload=onloadCallback&hl=en&render=explicit' async></script> <details class="brdr-0 col-sm-6 col-lg-4 mrgn-tp-sm" id="reportProblem"> <summary class="btn btn-default text-center report-problem">Report a problem or mistake on this page </summary> <div class="clearfix"></div> <div class="well row"> <div class="wb-frmvld"> <div class="gc-rprt-prblm"> <div class="gc-rprt-prblm-frm gc-rprt-prblm-tggl"> <p class="mrgn-bttm-md">This form is to be used only to report technical issues or errors encountered on our website. As <strong>submissions are anonymous</strong>, the IRB will not respond.</p> <fieldset> <div class="from-group" id="problemOptionsGroup"> <legend> <span class="field-name"> Please select all that apply:</span> </legend> <div class="checkbox"> <label for="ctl00_WETReportProblem_wzd_problem1" id="ctl00_WETReportProblem_wzd_lblProblem1"><input name="ctl00$WETReportProblem$wzd$problem1" type="checkbox" id="ctl00_WETReportProblem_wzd_problem1" data-reveal="#broken" value="Yes" />Something is broken</label> <input type="hidden" name="problem1" value="No" /> </div> <div class="checkbox"> <label for="ctl00_WETReportProblem_wzd_problem2" id="ctl00_WETReportProblem_wzd_lblProblem2"><input name="ctl00$WETReportProblem$wzd$problem2" type="checkbox" id="ctl00_WETReportProblem_wzd_problem2" data-reveal="#spelling" value="Yes" />It has a spelling or grammar mistake</label> <input type="hidden" name="problem2" value="No" /> </div> <div class="checkbox"> <label for="ctl00_WETReportProblem_wzd_problem3" id="ctl00_WETReportProblem_wzd_lblProblem3"><input name="ctl00$WETReportProblem$wzd$problem3" type="checkbox" id="ctl00_WETReportProblem_wzd_problem3" data-reveal="#wrong" value="Yes" />The information is wrong/outdated</label> <input type="hidden" name="problem3" value="No" /> </div> </div> <label for="ctl00_WETReportProblem_wzd_txtOther" class="field-name">Other/Additional details</label> <textarea name="ctl00$WETReportProblem$wzd$txtOther" id="ctl00_WETReportProblem_wzd_txtOther" class="form-control full-width verticalresizeonly" maxlength="500" type="text" rows="2"></textarea> <input type="hidden" name="problem5" value="No" /> <input type="hidden" name="ctl00$WETReportProblem$wzd$hdfFormSubIndicator" id="ctl00_WETReportProblem_wzd_hdfFormSubIndicator" /> <div class="span-col-100 wb-inv"> <label id="Label1" style="display: none;" for="ctl00_WETReportProblem_wzd_txForElements1"> Please leave these next two fields empty.</label> <textarea name="ctl00$WETReportProblem$wzd$txForElements1" rows="3" cols="20" id="ctl00_WETReportProblem_wzd_txForElements1" class="hidden" style="width:400px;"> </textarea> <input name="ctl00$WETReportProblem$wzd$txForElements2" type="text" id="ctl00_WETReportProblem_wzd_txForElements2" style="display: none;" /> <input type="hidden" name="ctl00$WETReportProblem$wzd$hdForElements3" id="ctl00_WETReportProblem_wzd_hdForElements3" value="MQAxADoAMgA4ADoANAA0ACAAQQBNAA==" /> </div> </fieldset> </div> <div id="ctl00_WETReportProblem_wzd_confirmationMessage" class="gc-rprt-prblm-thnk gc-rprt-prblm-tggl hide"> <h3>Thank you for your help!</h3><p>You will not receive a reply. 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