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Technology Tools to Get Started at Stanford | University IT
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<section class="row region region-fullwidth-header"> <div id="block-cp-header" region="fullwidth_header" class="block block-ctools block-entity-viewnode"> <div class="content"> <section class="text-center text-white bg-plum-lagunita hero" style="background-image: url(/sites/default/files/styles/hero/public/banners/get-started.jpg?itok=9YB_hJyG); background-size: cover; background-repeat: no-repeat; background-position: 50% 30%;"> <div class="container"> <div class="row"> <div class="col-11 p-3 p-sm-4 p-md-5 mx-auto my-2"> <h1 class="mb-4"><span class="field field--name-title field--type-string field--label-hidden">Technology Tools to Get Started at Stanford</span> </h1> <div class="clearfix text-formatted field field--name-field-guide-banner-text field--type-text-long field--label-hidden field__item"><p>We think you鈥檒l find these technology resources immediately valuable as you start at Stanford.</p> </div> </div> </div> </div> </section> </div> </div> <div class="views-element-container block block-views block-views-blockguide-menu-block" id="block-views-block-guide-menu-block" region="fullwidth_header"> <div class="content"> <div region="fullwidth_header"><div class="view view-guide-menu view-id-guide_menu view-display-id-block js-view-dom-id-34d80fab57fee7194bf783b635792edd1f4564a746569a9211c872cc4a6e48c5"> <div class="view-content row"> <div class="secondary-nav"> </div> </div> </div> </div> </div> </div> </section> </div> </div> <div id="main-wrapper" class="layout-main-wrapper clearfix"> <div class="featured-top"> <section class="featured-top__inner section container clearfix" role="complementary"> <section class="row region region-featured-top"> </section> </section> </div> <div id="main" class="container"> <div class="row"> <div class="col"> <div class="content-wrapper"> <div class="highlighted"> <section class="region region-highlighted"> <div data-drupal-messages-fallback class="hidden"></div> </section> </div> <div class="content-top"> </div> <div class="row row-offcanvas row-offcanvas-left clearfix"> <main class="main-content col" id="content" role="main"> <section class="section"> <a id="main-content" tabindex="-1"></a> <div id="block-stanford-uit-system-main" region="content" class="block block-system block-system-main-block"> <div class="content"> <div > </div> </div> </div> </section> </main> </div> </div> </div> </div> </div> </div> <div class="fullwidth fullwidth-content"> <div class="fullwidth-content__inner section clearfix"> <section class="row region region-fullwidth-content"> <div id="block-cp-content" region="fullwidth_content" class="block block-ctools block-entity-viewnode"> <div class="content"> <div > <div class="field field--name-field-sections field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <section id="section_3964" class="primary-section " > <div class="paragraph paragraph--section paragraph-id--3964 section--default"> <div class="container"> <div id="section_content_3964" class="primary-section-content "> <div class="row section-body justify-content-around"><div class="lead mx-auto col-md-9"> <p>University IT is the central provider of technology services for the Stanford community, commonly used and supported by IT professionals at schools and units across campus. Together, our goal is to ensure we provide the technology services, systems, and support that you need to do your work.</p> <p>Local IT professionals in individual schools and units may provide additional or alternative services and support. Be sure to check with them about specific technology resources available to you.</p> </div></div> </div> </div> </div> </section> </div> <div class="field__item"> <section id="section_3965" class="primary-section bg-fog-light " > <div class="paragraph paragraph--section paragraph-id--3965 section--default"> <div class="container"> <div id="section_content_3965" class="primary-section-content "> <div class="row section-body justify-content-around"><div class="lead mx-auto col-md-9"> <h2 id="email"><img alt="" role="presentation" src="/sites/default/files/2017/09/01/Web%20Email-Flat.svg" />Email</h2> <p>Access your <a href="/emailcalendar">email</a> from any computer with a web browser and internet connection using <a href="https://webmail.stanford.edu">Stanford Webmail</a>. Configure an email client on your desktop or mobile device. Manage your out-of-office email message, forward your email, create email aliases, and more.</p> </div></div> </div> </div> </div> </section> </div> <div class="field__item"> <section id="section_3966" class="primary-section " > <div class="paragraph paragraph--section paragraph-id--3966 section--default"> <div class="container"> <div id="section_content_3966" class="primary-section-content "> <div class="row section-body justify-content-around"><div class="lead mx-auto col-md-9"> <h2 id="service-desk"><img alt="" role="presentation" src="/sites/default/files/2017/09/01/Customer%20Support-Flat.svg" />University IT Service Desk</h2> <p>You may have local IT professionals on staff to help you, or your area may contract with University IT鈥檚 Computer Resource Consultants (CRC) to provide local IT support.</p> <p>Either way, the <a href="https://stanford.service-now.com/it_services?id=contact_us">University IT Service Desk</a> is available seven days a week to assist you with computer or communications issues, or route your request to the right person in your area to provide that local support.</p> <p>Chat live with a specialist, submit a help ticket or call 5-HELP (4357) from any Stanford phone (or 650-725-4357 from all other phones).</p> </div></div> </div> </div> </div> </section> </div> <div class="field__item"> <section id="section_3967" class="primary-section bg-fog-light " > <div class="paragraph paragraph--section paragraph-id--3967 section--default"> <div class="container"> <div id="section_content_3967" class="primary-section-content "> <div class="row section-body justify-content-around"><div class="lead mx-auto col-md-9"> <h2 id="services"><img alt="" role="presentation" src="/sites/default/files/2017/09/01/Internet-Flat.svg" />Stanford Services IT Portal</h2> <p>Use the <a href="https://stanford.service-now.com/it_services?id=portal_home">Stanford Services IT Portal</a> to:</p> <ul> <li>Browse self-help resources for answers to common questions and solutions to technical problems.</li> <li>Explore the catalog of IT services to find what you need, and submit a request for a University IT service.</li> <li>Submit a Help ticket to get help or report a problem.</li> </ul> </div></div> </div> </div> </div> </section> </div> <div class="field__item"> <section id="section_3968" class="primary-section " > <div class="paragraph paragraph--section paragraph-id--3968 section--default"> <div class="container"> <div id="section_content_3968" class="primary-section-content "> <div class="row section-body justify-content-around"><div class="lead mx-auto col-md-9"> <h2 id="document-management"><img alt="" role="presentation" src="/sites/default/files/2017/09/01/Document%20Folder-Flat.svg" />Document Management Tools</h2> <p>Stanford provides a variety of free document management tools at no charge to help you store, share and collaborate on files. These tools provide additional data protection beyond the publicly available versions to keep Stanford information secure, and many provide integrations with other tools.</p> <p>You can take advantage of one, some or all of the document management tools simultaneously. They include Google Drive, OneDrive for Business, Stanford Medicine Box, and more. Compare features of these tools, and access them, from this <a href="/guide/document-mgt">document management tools</a> webpage.</p> </div></div> </div> </div> </div> </section> </div> <div class="field__item"> <section id="section_3969" class="primary-section bg-fog-light " > <div class="paragraph paragraph--section paragraph-id--3969 section--default"> <div class="container"> <div id="section_content_3969" class="primary-section-content "> <div class="row section-body justify-content-around"><div class="lead mx-auto col-md-9"> <h2 id="instant-messaging"><img alt="" role="presentation" src="/sites/default/files/2017/09/01/Chat%20Conversation-Flat.svg" />Instant Messaging</h2> <p><a href="/service/slack">Stanford Slack</a> is a free collaboration tool that enhances work group communications. It provides a platform for individual and groups to chat live online and keep conversations secure, organized, and accessible from anywhere, anytime.</p> <p>With Stanford Slack, you can send direct messages to almost anyone at Stanford. Additionally, it鈥檚 easy to discover and join other workspaces that are central to your work, although some workspaces are private and require approval to join.</p> <p>Stanford Slack, which is open to anyone with a SUNet ID, provides the best instant messaging experience at Stanford and is the preferred tool. However, some Stanford units are using <a href="/service/jabber">Jabber</a> for instant messaging. Check with your local technology support staff to determine which tool is best for you.</p> </div></div> </div> </div> </div> </section> </div> <div class="field__item"> <section id="section_3970" class="primary-section " > <div class="paragraph paragraph--section paragraph-id--3970 section--default"> <div class="container"> <div id="section_content_3970" class="primary-section-content "> <div class="row section-body justify-content-around"><div class="lead mx-auto col-md-9"> <h2 id="id-cards"><img alt="" role="presentation" src="/sites/default/files/2017/09/01/ID-Flat.svg" />ID Cards</h2> <p>Your Stanford University ID Card is your key to surviving on campus. It serves as an identification card and an electronic key, allowing you to easily enter facilities or use services for which you have privileges. Learn about all the ways you can use your <a href="/service/campuscard/your-id-card">Stanford ID Card</a>.</p> </div></div> </div> </div> </div> </section> </div> <div class="field__item"> <section id="section_3971" class="primary-section bg-fog-light " > <div class="paragraph paragraph--section paragraph-id--3971 section--default"> <div class="container"> <div id="section_content_3971" class="primary-section-content "> <div class="row section-body justify-content-around"><div class="lead mx-auto col-md-9"> <h2 id="video-conferencing"><img alt="" role="presentation" src="/sites/default/files/2017/09/01/Webcam-Flat.svg" />Video Conferencing</h2> <p>University IT offers several video conferencing tools to meet and collaborate with colleagues across campus, or around the world, reducing travel time and expense while increasing communication and sharing.</p> <p>Zoom is available at no charge. The online tool can be accessed from any computer or mobile device anywhere, and features screen sharing, chat and teleconferencing. Learn more and <a href="/service/zoom">launch Zoom on this webpage</a>.</p> <p>You can also rent a video conferencing enabled room, or create a video conferencing enabled room in your department. <a href="/videoconferencing">Learn more about all video conferencing options</a>.</p> </div></div> </div> </div> </div> </section> </div> <div class="field__item"> <section id="section_3972" class="primary-section " > <div class="paragraph paragraph--section paragraph-id--3972 section--default"> <div class="container"> <div id="section_content_3972" class="primary-section-content "> <div class="row section-body justify-content-around"><div class="lead mx-auto col-md-9"> <h2 id="mdm"><img alt="" role="presentation" src="/sites/default/files/2017/09/01/Phone%20Security-Flat.svg" />Mobile Device Management</h2> <p>If you want to configure one or more of your mobile devices with Stanford email, contacts, and calendars, you need to install Mobile Device Manager (MDM) and register your device(s). This applies to your personal or Stanford-owned devices, including cell phones and tablets.</p> <p>Why? Not only does MDM automatically configure all your Stanford data, it also allows you to remotely lock and wipe data from the device if it鈥檚 lost or stolen, detect when a device has been jailbroken, block intruders, and more. Overall, it provides security for Stanford鈥檚 data and yours. <a href="/service/mobiledevice/management">Learn more about and enroll your device in MDM</a>.</p> </div></div> </div> </div> </div> </section> </div> <div class="field__item"> <section id="section_3973" class="primary-section bg-fog-light " > <div class="paragraph paragraph--section paragraph-id--3973 section--default"> <div class="container"> <div id="section_content_3973" class="primary-section-content "> <div class="row section-body justify-content-around"><div class="lead mx-auto col-md-9"> <h2 id="telephone-voicemail"><img alt="" role="presentation" src="/sites/default/files/2017/09/01/Phone%20Message-Flat.svg" />Telephone & Voicemail</h2> <p>Learn about Stanford's telephone and voicemail systems, including <a href="/service/phone/singleline/placing">how to place calls</a>, and <a href="/service/voicemessaging/univ_instr">how to set up your voicemail</a>. The latter is particularly important if you inherited a previous employee's phone.</p> <p>Also, find out if you are eligible to get <a href="/mobile/personaluse">discounts on your personal mobile device plans</a> with AT&T, Verizon or Sprint. Just by being a university or hospital employee, you may receive discounts of up to 18 percent on qualifying monthly service plan charges.</p> </div></div> </div> </div> </div> </section> </div> <div class="field__item"> <section id="section_3974" class="primary-section " > <div class="paragraph paragraph--section paragraph-id--3974 section--default"> <div class="container"> <div id="section_content_3974" class="primary-section-content "> <div class="row section-body justify-content-around"><div class="lead mx-auto col-md-9"> <h2 id="training"><img alt="" role="presentation" src="/sites/default/files/2017/09/01/Book-Flat.svg" />Technology Training Opportunities</h2> <p>If you鈥檙e looking to refresh your skills or hone some new ones, University IT provides technology training opportunities to do just that.</p> <p>Take advantage of <a href="/service/techtraining">in-person and online training sessions</a> offered each month by our Technology Training group. These courses are fee-based and eligible for payment through the Staff Training Assistance Program (STAP).</p> <p>Or, dive into <a href="/service/linkedinlearning">LinkedIn Learning</a>, an online video training library with over 13,000 courses, available to you for free with unlimited access. These courses, which are designed for all levels of learners, are available 24/7 and can be viewed on your desktop or mobile device.</p> </div></div> </div> </div> </div> </section> </div> <div class="field__item"> <section id="section_3975" class="primary-section bg-fog-light " > <div class="paragraph paragraph--section paragraph-id--3975 section--default"> <div class="container"> <div id="section_content_3975" class="primary-section-content "> <div class="row section-body justify-content-around"><div class="lead mx-auto col-md-9"> <h2 id="cop"><img alt="" role="presentation" src="/sites/default/files/2017/09/01/Search%20Users-Flat.svg" />IT Communities of Practice</h2> <p>Join one or more of the 20-plus technology-based Communities of Practice (COPs) channels on SLACK, aimed at supporting collaboration among Stanford professionals. These COPs foster open communication and information sharing around a common topic, and seek to create trusted relationships among Stanford colleagues who work in different areas of the university.</p> <p><a href="https://cop.stanford.edu/directory">Browse the directory of COPs</a> and/or <a href="http://stanfordcop.slack.com/signup">sign up on SLACK</a>.</p> </div></div> </div> </div> </div> </section> </div> <div class="field__item"> <section id="section_3976" class="primary-section " > <div class="paragraph paragraph--section paragraph-id--3976 section--default"> <div class="container"> <div id="section_content_3976" class="primary-section-content "> <div class="row section-body justify-content-around"><div class="lead mx-auto col-md-9"> <h2 id="other"><img alt="" role="presentation" src="/sites/default/files/2017/09/01/Cloud%20Search-Flat.svg" />Find Other Services</h2> <p>But, be sure to browse all of our <a href="/services">services</a>. As technology evolves and the needs of our community change, we regularly roll out new services and enhance our existing offerings.</p> <p>If there鈥檚 something you鈥檙e used to using that you don鈥檛 see, <a href="https://uitcomm.stanford.edu">let us know</a>. 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