Contact Customer Service & Support

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[{"@context":"https://schema.org","@type":"Organization","name":"Swisslog","url":"/ar-ae","logo":"https://www.swisslog.com/-/media/swisslog/images/system/swisslog-logo-small.png?rev=4d84689c69ff4a6399789ef4519b0c6c&w=1400&hash=6C9EC8AFC6013E9396ACBEDE17DA99A1","description":"Swisslog هي شركة رائدة في توفير أنظمة أتمتة المستودعات في منطقة الخليج، لمساعدك على أتمتة عمليات تحميل المنصات النقالة او الأحمال الصغيرة.","address":{"@type":"PostalAddress","streetAddress":"2nd St","addressLocality":"2623 Dubai","addressCountry":"United Arab Emirates"},"contactPoint":{"@type":"ContactPoint","telephone":""},"sameAs":["https://www.linkedin.com/company/swisslog","https://www.instagram.com/swisslog.logistics.automation/","https://www.youtube.com/c/SwisslogLogisticsAutomation/?sub_confirmation=1 "],"telephone":null},{"@context":"https://schema.org","@type":"WebPage","name":"Contact Customer Service & Support - Swisslog","url":"https://www.swisslog.com/ar-ae/customer-service-and-support","headline":"Customer service and support: Are you looking for complete confidence in your logistics?","description":"Swisslog provides planning, support and maintenance throughout the whole project lifecycle with services that are modular, scalable and customized to your needs.","potentialAction":{"@type":"SearchAction","target":"https://www.swisslog.com/ar-ae/search-results-page?q={search_term_string}","query-input":"required name=search_term_string"}},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"/ar-ae","name":"الصفحه الرئيسيه"}},{"@type":"ListItem","position":2,"item":{"@id":"/ar-ae/customer-service-and-support","name":"Service"}}]},{"@context":"https://schema.org","@type":"Article","headline":"Customer service and support: Are you looking for complete confidence in your logistics?","image":["https://www.swisslog.com/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/system-operations-computer.jpg?rev=-1&w=1900&hash=83AB2003441E8A6FF883D7ED6DF6AC95"],"datePublished":"2018-05-29T07:50:47Z","dateModified":"2022-03-10T12:28:07Z"}] </script> </head> <body id="layout-swisslog" class="mod mod-layout " data-connectors="responsive, toggle"> <header class="o-header js-header"> <nav class="mod mod-nav m-flyout hidden-print" data-connectors="responsive, toggle"> <div class="m-flyout__wrapper"> <div class="container mod-nav__overlay js-overlay"> <div class="icon-close-32 js-hide-menu" data-target="nav"></div> <div class="m-flyout__main-col js-main-col col-12 col-md-6 col-lg-3"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="m-flyout__item js-first-level js-nav-item" data-menu-id=""> <a href="/ar-ae" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> الصفحه الرئيسيه </a> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="78767B4F16664BD097285666D136374A"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> الحلول لدينا <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/what-we-do/3d-logistics-center.jpg?rev=3a539dfed073444d8e14ad987544df1e&w=767&hash=E6500F9B4F396E8064F8072276420DE9" /> </picture> </figure> <h4 class="mt-sm-4">Products & systems for automated logistics</h4> <p class="p2 mt-sm-3 mb-sm-0">Discover a wide range of technologies that will boost your automated materials handling performance while reducing costs.</p> <a href="/ar-ae/products-systems-solutions"> <span class="a-btn a-btn--primary a-btn--color-cta"> معرفة المزيد </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> الحلول لدينا </a> </li> <li class="m-flyout__item"> <a href="/ar-ae/products-systems-solutions">نظرة عامة على الحلول التي نقدمها</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Storage & Retrieval ASRS <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Storage & Retrieval ASRS </a> </li> <li class="m-flyout__item"> <a href="/ar-ae/products-systems-solutions/asrs-automated-storage-retrieval-systems">Overview Storage & Retrieval ASRS</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> For Small Loads <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> For Small Loads </a> </li> <li class="m-flyout__item"> <a 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href="/ar-ae/products-systems-solutions/asrs-automated-storage-retrieval-systems/cube-based-autostore">AutoStore الحجمي</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/asrs-automated-storage-retrieval-systems/cube-based-autostore">AutoStore الحجمي</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> للطبالي والأحمال الثقيلة <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> للطبالي والأحمال الثقيلة </a> </li> <li class="m-flyout__item"> <a href="/ar-ae/products-systems-solutions/asrs-automated-storage-retrieval-systems/automated-pallet-warehouse-systems">حلول الطبالي والأحمال الثقيلة</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/asrs-automated-storage-retrieval-systems/automated-pallet-warehouse-systems/powerstore-shuttle-system-for-pallet-warehousing">Pallet Shuttle PowerStore</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/asrs-automated-storage-retrieval-systems/automated-pallet-warehouse-systems/vectura-pallet-stacker-crane-high-bay-warehouse-hbw">Pallet Stacker Crane Vectura</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/asrs-automated-storage-retrieval-systems/automated-high-bay-warehouse">Automated High Bay Warehouse Pallets</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/asrs-automated-storage-retrieval-systems/storage-shuttle-system">Shuttle Storage Solutions</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Transport & Conveyors <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Transport & Conveyors </a> </li> <li class="m-flyout__item"> <a href="/ar-ae/products-systems-solutions/transport-conveyor-systems">Overview Transport & Conveyors</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/transport-conveyor-systems/agv-automated-guided-vehicles">AGV Automated Guided Vehicles</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/transport-conveyor-systems/monorail">Electrified Monorail Transport System</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/transport-conveyor-systems/promove-pallet-conveyor">Pallet Conveyor ProMove</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/transport-conveyor-systems/quickmove-conveyor-system-for-small-loads">Small Loads Conveyor QuickMove</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Picking & Palletizing <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Picking & Palletizing </a> </li> <li class="m-flyout__item"> <a href="/ar-ae/products-systems-solutions/picking-palletizing-order-fulfillment">Overview Picking & Palletizing</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/picking-palletizing-order-fulfillment/person-to-goods-caddypick">Person-to-Goods Case Picking: CaddyPick </a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/picking-palletizing-order-fulfillment/goods-to-person">Picking System Goods to Person</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Robot Based <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Robot Based </a> </li> <li class="m-flyout__item"> <a href="/ar-ae/products-systems-solutions/picking-palletizing-order-fulfillment/robot-based">Overview Robot Based Picking</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/picking-palletizing-order-fulfillment/robot-based/mixed-case-palletizing-acpaq">Mixed Case Palletizing ACPaQ</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/picking-palletizing-order-fulfillment/robot-based/robotic-piece-picking-itempiq">Robotic Item Picking ItemPiQ</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Software <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Software </a> </li> <li class="m-flyout__item"> <a href="/ar-ae/products-systems-solutions/software">Overview Software</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/software/synq-warehouse-management-system-wms-mfcs">SynQ Warehouse Management System (WMS)</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/software/sap-ewm-extended-warehouse-management">SAP EWM</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Products A to Z <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Products A to Z </a> </li> <li class="m-flyout__item"> <a href="/ar-ae/products-systems-solutions/overview-by-products">Overview Products A to Z</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/transport-conveyor-systems/agv-automated-guided-vehicles">AGV - automated guided vehicle</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/picking-palletizing-order-fulfillment/robot-based/mixed-case-palletizing-acpaq">ACPaQ – Case palletizing </a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/asrs-automated-storage-retrieval-systems/cube-based-autostore">AutoStore – Small parts storage & picking</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/picking-palletizing-order-fulfillment/person-to-goods-caddypick">CaddyPick – Monorail based picking system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/asrs-automated-storage-retrieval-systems/boxes-cartons-small-parts-items/carrypick-storage-and-picking-system">CarryPick - Order picking system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/asrs-automated-storage-retrieval-systems/boxes-cartons-small-parts-items/cyclonecarrier-shuttle-system-logistics">CycloneCarrier – Small loads shuttle storage system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/picking-palletizing-order-fulfillment/robot-based/robotic-piece-picking-itempiq">ItemPiQ – Robot based item picking</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/transport-conveyor-systems/monorail">Monorail – Electrified transport system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/asrs-automated-storage-retrieval-systems/automated-pallet-warehouse-systems/powerstore-shuttle-system-for-pallet-warehousing">PowerStore – Pallet shuttle system HBW</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/transport-conveyor-systems/promove-pallet-conveyor">ProMove – Conveyor system pallets</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/transport-conveyor-systems/quickmove-conveyor-system-for-small-loads">QuickMove – Conveyor system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/software/sap-ewm-extended-warehouse-management">SAP EWM – Ext. WMS platform</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/software/synq-warehouse-management-system-wms-mfcs">SynQ software – Intelligent WMS platform</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/asrs-automated-storage-retrieval-systems/boxes-cartons-small-parts-items/tornado">Tornado – Miniload crane</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/asrs-automated-storage-retrieval-systems/automated-pallet-warehouse-systems/vectura-pallet-stacker-crane-high-bay-warehouse-hbw">Vectura – Pallet stacker crane for HBW</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/products-systems-solutions/products-for-warehouse-logistics-integrators">Products for Integrators</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="97C2A8FAB2A84324B30A1D1DEB5D9805"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> Industries <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/business-solutions/consulting-industries.jpg?rev=-1&w=767&hash=239DAFCEE4E6101511A1F78B58383582" /> </picture> </figure> <h4 class="mt-sm-4">Logistics automation for your industry </h4> <p class="p2 mt-sm-3 mb-sm-0">Solutions and consulting: Swisslog has decades of experience providing logistics & warehouse automation for the key industries.</p> <a href="/ar-ae/business-solutions"> <span class="a-btn a-btn--primary a-btn--color-cta"> معرفة المزيد </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Industries </a> </li> <li class="m-flyout__item"> <a href="/ar-ae/business-solutions">Overview Industry Solutions</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/business-solutions/food-food,-a-,beverage-f,-a-,b-temperature-controlled">Food</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/business-solutions/beverage-drinks">Beverage</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/business-solutions/food-and-beverage-distribution">Grocery (F&B distribution)</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/business-solutions/deep-freeze-intralogistics">Deep-freeze solutions</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/business-solutions/e-grocery">E-Grocery</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/business-solutions/retail-ecommerce-e-fulfillment-multichannel-ominchannel">General merchandise</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/business-solutions/micro-fulfillment-center">Micro-Fulfillment</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent js-is-active" data-menu-id="85105DE812B8420E9171F8CA4FE3F0D4"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> Service <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/system-operations-computer.jpg?rev=-1&w=767&hash=5AAEACCE98A81E8604CE5442897D57F6" /> </picture> </figure> <h4 class="mt-sm-4">Our Customer Service Portfolio</h4> <p class="p2 mt-sm-3 mb-sm-0">Imagine if you had the formula for 100% uptime. We strive to give you complete confidence, ensuring you get the right solutions and the best services.</p> <a href="/ar-ae/customer-service-and-support"> <span class="a-btn a-btn--primary a-btn--color-cta"> معرفة المزيد </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Service </a> </li> <li class="m-flyout__item js-is-active-title"> <a href="/ar-ae/customer-service-and-support">Full Customer Service Portfolio</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/about-swisslog/local-customer-service-contacts">Local Service Contacts </a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/customer-service-and-support/technical-support">Technical Support</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Preventive Maintenance <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Preventive Maintenance </a> </li> <li class="m-flyout__item"> <a href="/ar-ae/customer-service-and-support/preventative-maintenance">Overview Preventive Maintenance</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/customer-service-and-support/preventative-maintenance/field-service">Field Service</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/customer-service-and-support/preventative-maintenance/system-operations">System Operations</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/customer-service-and-support/preventative-maintenance/condition-monitoring">Condition Monitoring</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/customer-service-and-support/system-optimization">System Optimization</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/customer-service-and-support/spare-parts">Spare Parts</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/customer-service-and-support/it-managed-services">IT Managed Services</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/customer-service-and-support/expansion-and-modernization">Expansion & Modernization</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/customer-service-and-support/training">Training</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="F5E60609B28C427DA419154A10C280B5"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> المراجع والمزيد <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/whitepaper/whitepapers.jpg?rev=-1&w=767&hash=428CEF170884F4C2F2D9E83A5C5AEB8F" /> </picture> </figure> <h4 class="mt-sm-4">الموارد والتنزيلات</h4> <p class="p2 mt-sm-3 mb-sm-0">تصفح مكتبتنا لموارد أتمتة المستودعات ، بما في ذلك الندوات عبر الإنترنت ودراسات الحالة والمستندات التقنية والمزيد. تنزيلات حصرية مجانية.</p> <a href="/ar-ae/case-studies-and-resources"> <span class="a-btn a-btn--primary a-btn--color-cta"> معرفة المزيد </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> المراجع والمزيد </a> </li> <li class="m-flyout__item"> <a href="/ar-ae/case-studies-and-resources">نظرة عامة على الملفات القابلة للتنزيل</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/case-studies-and-resources/blog">Blog</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/case-studies-and-resources/case-studies">دراسات حالة</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/case-studies-and-resources/webinars">ندوات عبر الإنترنت</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/case-studies-and-resources/white-papers">الأوراق البيضاء</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="47A3446C07D44AA18072FDBF8E74ED05"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> الشركة <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/corporate/about-swisslog/swisslog-locations-switzerland-office.jpg?rev=-1&w=767&hash=CB21A7EB3EE0DF80376BCF3F931FCB25" /> </picture> </figure> <h4 class="mt-sm-4">تاريخ Swisslog، إنجازات وأرقام</h4> <p class="p2 mt-sm-3 mb-sm-0">تُعد Swisslog شركة عالمية ذات جذور سويسرية. تعرَّف على المزيد عن إنجازات شركتنا بالأرقام.</p> <a href="/ar-ae/about-swisslog"> <span class="a-btn a-btn--primary a-btn--color-cta"> معرفة المزيد </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> الشركة </a> </li> <li class="m-flyout__item"> <a href="/ar-ae/about-swisslog">نظرة عامة على Swisslog</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> الأخبار والفعاليات <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> الأخبار والفعاليات </a> </li> <li class="m-flyout__item"> <a href="/ar-ae/about-swisslog/newsroom">نظرة عامة على الأخبار والفعاليات</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/about-swisslog/newsroom/events-and-trade-shows">الفعاليات والمعارض التجارية</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/about-swisslog/newsroom/news">الأخبار</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/about-swisslog/newsroom/press">Press area</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> ما نقوم به <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> ما نقوم به </a> </li> <li class="m-flyout__item"> <a href="/ar-ae/about-swisslog/what-we-do">لمحة عن عروضنا</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/about-swisslog/what-we-do/your-partner">Your Guide & Partner</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/about-swisslog/what-we-do/consulting-planning-supply-chain">Consulting & Planning</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Logistics of the Future <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Logistics of the Future </a> </li> <li class="m-flyout__item"> <a href="/ar-ae/about-swisslog/what-we-do/industry-40">Overview Logistics of the Future</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/about-swisslog/what-we-do/industry-40/your-challenges">Challenges in a Changing World</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/about-swisslog/what-we-do/industry-40/way-to-industry-40">The Way to Industry 4.0</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/about-swisslog/what-we-do/industry-40/big-data-intelligent-services">Big Data Intelligent Services</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/about-swisslog/what-we-do/industry-40/artificial-intelligence-ai-machine-learning-warehouse">Artificial Intelligence</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/about-swisslog/what-we-do/industry-40/smart-city-logistics-urban-fulfillment">Smart City Logistics</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/case-studies-and-resources/blog/vertical-farming">Vertical Farming</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/about-swisslog/management">الإدارة</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> حوكمة الشركة والاستدامة <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> حوكمة الشركة والاستدامة </a> </li> <li class="m-flyout__item"> <a href="/ar-ae/about-swisslog/corporate-governance-sustainability"> حوكمة الشركة والاستدامة</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/about-swisslog/corporate-governance-sustainability/sustainable-technology">Sustainable Technology</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/about-swisslog/corporate-governance-sustainability/company-and-people">Organization & Behavior</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/about-swisslog/corporate-governance-sustainability/supply-chain">Sourcing & Supply Chain</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/about-swisslog/corporate-governance-sustainability/policies-guidelines-certificates">Reports, guidelines, certificates</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/about-swisslog/locations">المواقع</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/about-swisslog/contact-us-redirect">إتصل بنا</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/about-swisslog/local-customer-service-contacts">خطوط مساعدة قطع الغيار والخدمات</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="80636BA8380E484BB47A47F95A6596B5"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> Careers <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/corporate/career/swisslog-as-an-employer/web_image-swisslog_brand_dortmund-summer-party_opening_may-2022.jpg?rev=-1&w=767&hash=FCB607DF1876DACAAA7D70733CED6433" /> </picture> </figure> <h4 class="mt-sm-4">Careers & open positions at Swisslog</h4> <p class="p2 mt-sm-3 mb-sm-0">Shape your future at Swisslog and explore our unique company culture.</p> <a href="/ar-ae/careers"> <span class="a-btn a-btn--primary a-btn--color-cta"> معرفة المزيد </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Careers </a> </li> <li class="m-flyout__item"> <a href="/ar-ae/careers">Careers Overview</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/careers/openings">Vacancies</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Swisslog as an employer <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Swisslog as an employer </a> </li> <li class="m-flyout__item"> <a href="/ar-ae/careers/swisslog-as-an-employer">Culture & Values</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/careers/swisslog-as-an-employer/controls-vacancies">Controls job vacancies</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/careers/swisslog-as-an-employer/smart-working">Smart Working</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Students & Graduates <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Students & Graduates </a> </li> <li class="m-flyout__item"> <a href="/ar-ae/careers/students-graduates-trainee-thesis">Students & Graduates</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/careers/students-graduates-trainee-thesis/global-trainee-program-graduates">Global Trainee Program</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/ar-ae/careers/how-to-apply-unsolicited-application-process">How to apply</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </div> </div> </nav> <div class="o-header__wrapper container"> <a class="mod mod-logo--hasMobile mod-logo" href="/ar-ae" data-ignore="true"> <figure class="mod-logo__wrapper pull-right"> <img src="/-/media/swisslog/images/system/swisslog-logo-small.png?rev=4d84689c69ff4a6399789ef4519b0c6c&hash=893650B9C729BE3F1316AF8D181E5266" alt="Swisslog" loading="lazy" height="32" width="300" /> <img src="/-/media/swisslog/images/system/swisslog-signet.svg?rev=72d49fc137254ead98b9e3deadd4f341&hash=825E814061396B5535000E3FC945CF28" alt="Swisslog" loading="lazy" height="100" width="100" /> </figure> </a> <nav class="mod mod-navdesktop" data-connectors="responsive, toggle"> <a href="#" data-target="nav" data-target-menu-id="78767B4F16664BD097285666D136374A"> الحلول لدينا </a> <a href="#" data-target="nav" data-target-menu-id="97C2A8FAB2A84324B30A1D1DEB5D9805"> Industries </a> <a href="#" data-target="nav" data-target-menu-id="85105DE812B8420E9171F8CA4FE3F0D4"> Service </a> <a href="#" data-target="nav" data-target-menu-id="F5E60609B28C427DA419154A10C280B5"> المراجع والمزيد </a> <a href="#" data-target="nav" data-target-menu-id="47A3446C07D44AA18072FDBF8E74ED05"> الشركة </a> <a href="#" data-target="nav" data-target-menu-id="80636BA8380E484BB47A47F95A6596B5"> Careers </a> </nav> <nav class="mod mod-nav-meta hidden-print" data-connectors="nav, toggle"> <ul class="mod-nav-meta"> <li class="mod-nav-meta__item"> <a href="https://www.swisslog.com/en-us/case-studies-and-resources/blog" target="" class="mod-nav-meta__item__link" title="المدونة"> <span class="icon-chat-talk-24"></span> </a> </li> <li class="js-toggle-content mod-nav-meta__item" data-target="languageswitch" data-show-overlay="true"> <a class="mod-nav-meta__item__link" href="#" title="اللغة"> <span class="icon-globe-24"></span> </a> </li> <li class="js-toggle-content mod-nav-meta__item" data-target="search" data-show-overlay="true"> <a class="mod-nav-meta__item__link" href="#" title="بحث"> <span class="icon-search-24"></span> </a> </li> <li class="js-toggle-content mod-nav-meta__item" data-target="nav" data-show-overlay="true"> <a class="mod-nav-meta__item__link" href="#" title="القائمة"> <span class="icon-menu-24"></span> </a> </li> </ul> </nav> <hr class="js-atob-relative o-header__wrapper__atob" /> </div> <div class="mod mod-anchorbar js-anchorbar hidden-print" data-connectors="anchorbar, responsive"> <div class="js-anchorbar-container mod-anchorbar__container o-header__flyout"></div> <script type="text/template" id="anchorbar-template"> <div class="mod-anchorbar__scrolloverlay mod-anchorbar__scrolloverlay--left js-scrolloverlay" data-scroll-direction="left"></div> <div class="container"> <div class="mod-anchorbar__innerContainer js-innerContainer"> <div class="mod-anchorbar__scrollbar js-scrollbar"> <ul class="mod-anchorbar__list container nav nav-tabs js-anchorbar-list"> [[ for(var i=0, item; i < items.length; i++){ item = items[i]; ]] <li class="mod-anchorbar__list-item js-anchor-item"> <a class="mod-anchorbar__anchor js-anchor caption [[= item.cssClass ]]" href="[[= item.target ]]">[[= item.title ]]</a> </li> [[ } ]] </ul> <div class="mod-anchorbar__progressbar js-progressbar"></div> </div> <div class="mod-anchorbar__contact"> <a href="#" class="a-btn a-btn--color-white js-contact"></a> </div> </div> </div> <div class="mod-anchorbar__scrolloverlay mod-anchorbar__scrolloverlay--right js-scrolloverlay" data-scroll-direction="right"></div> </script> </div> <div class="mod mod-languageswitch o-header__flyout" data-connectors="toggle"> <div class="container o-header__flyout__close"> <button class="close__btn" onclick="document.querySelector('.mod-nav-meta .js-toggle-content.is-active').click()"> <span class="icon-close-32"></span> </button> </div> <div class="container"> <div class="row"> <div class="col-md"> <div class="mod-languageswitch__col"> <div class="h4">إصدارات عالمية</div> <ul class="js-global-language-select list-unstyled copy mod-languageswitch__list mod-languageswitch__globalList"> <li class="mod-languageswitch__list__item " data-country=""> <a href="/de-de/kundendienst-und-support"> <span>الالمانية / German</span> </a> </li> <li class="mod-languageswitch__list__item " data-country=""> <a href="/en-us/customer-service-and-support"> <span>إنجليزي / English</span> </a> </li> </ul> </div> </div> <div class="col-md col-lg-4"> <div class="a-select__container mod-languageswitch__col"> <div class="h4">اختر موقعك:</div> <select class="js-countryselect js-prevent-select2" name="countries"> <option value="Poland" data-country="pl" > Poland </option> <option value="إسبانيا / Spain" data-country="es" > إسبانيا / Spain </option> <option value="أستراليا / Australia" data-country="au" > أستراليا / Australia </option> <option value="الإمارات العربية المتحدة / United Arab Emirates" data-country="ae" selected> الإمارات العربية المتحدة / United Arab Emirates </option> <option value="الدنمارك / Denmark" data-country="dk" > الدنمارك / Denmark </option> <option value="السويد / Sweden" data-country="se" > السويد / Sweden </option> <option value="الصين / China" data-country="cn" > الصين / China </option> <option value="ألمانيا / Germany" data-country="de" > ألمانيا / Germany </option> <option value="المكسيك / Mexico" data-country="mx" > المكسيك / Mexico </option> <option value="المملكة العربية السعودية / Saudi Arabia" data-country="sa" > المملكة العربية السعودية / Saudi Arabia </option> <option value="المملكة المتحدة / United Kingdom" data-country="gb" > المملكة المتحدة / United Kingdom </option> <option value="النرويج / Norway" data-country="no" > النرويج / Norway </option> <option value="النمسا / Austria" data-country="at" > النمسا / Austria </option> <option value="الولايات المتحدة الأمريكية / United States of America" data-country="us" > الولايات المتحدة الأمريكية / United States of America </option> <option value="أيرلندا / Ireland" data-country="ie" > أيرلندا / Ireland </option> <option value="إيطاليا / Italy" data-country="it" > إيطاليا / Italy </option> <option value="بلجيكا / Belgium" data-country="be" > بلجيكا / Belgium </option> <option value="تايلاند / Thailand" data-country="th" > تايلاند / Thailand </option> <option value="سنغافورة / Singapore" data-country="sg" > سنغافورة / Singapore </option> <option value="سويسرا / Switzerland" data-country="ch" > سويسرا / Switzerland </option> <option value="فرنسا / France" data-country="fr" > فرنسا / France </option> <option value="فنلندا / Finland" data-country="fi" > فنلندا / Finland </option> <option value="كندا / Canada" data-country="ca" > كندا / Canada </option> <option value="ماليزيا / Malaysia" data-country="my" > ماليزيا / Malaysia </option> <option value="نيوزيلاندا / New Zealand" data-country="nz" > نيوزيلاندا / New Zealand </option> <option value="هولندا / Netherlands" data-country="nl" > هولندا / Netherlands </option> </select> <p class="mod-languageswitch__countryLabel">البلد</p> </div> </div> <div class="col-md offset-lg-1"> <div class="mod-languageswitch__col"> <div class="h4">اختر لغة:</div> <ul class="js-language-list list-unstyled copy mod-languageswitch__list mod-languageswitch__countryList"> <li class="mod-languageswitch__list__item " data-country="pl"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="es"> <a href="/es-es/servicio-atencion-cliente" class="mod-languageswitch__language-link"> <span>الإسبانية / Spanish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="es"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="au"> <a href="/en-au/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item country-state-active mod-languageswitch__list__item--active" data-country="ae"> <a href="/ar-ae/customer-service-and-support" class="mod-languageswitch__language-link"> <span>عربي / Arabic</span> </a> </li> <li class="mod-languageswitch__list__item country-state-active " data-country="ae"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="dk"> <a href="/da-dk/customer-service-and-support" class="mod-languageswitch__language-link"> <span>دانماركي / Danish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="dk"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="se"> <a href="/sv-se/customer-service-and-support" class="mod-languageswitch__language-link"> <span>السويدية / Swedish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="se"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="cn"> <a href="/zh-cn/customer-service-and-support" class="mod-languageswitch__language-link"> <span>الصينية / Chinese</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="cn"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="de"> <a href="/de-de/kundendienst-und-support" class="mod-languageswitch__language-link"> <span>الالمانية / German</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="de"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="mx"> <a href="/es-es/servicio-atencion-cliente" class="mod-languageswitch__language-link"> <span>الإسبانية / Spanish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="mx"> <a href="/en-us/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="sa"> <a href="/ar-ae/customer-service-and-support" class="mod-languageswitch__language-link"> <span>عربي / Arabic</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="sa"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="gb"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="no"> <a href="/nb-no/customer-service-and-support" class="mod-languageswitch__language-link"> <span>Norwegian Bokmål</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="no"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="at"> <a href="/de-de/kundendienst-und-support" class="mod-languageswitch__language-link"> <span>الالمانية / German</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="at"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="us"> <a href="/en-us/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ie"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="it"> <a href="/it-it/customer-service-and-support" class="mod-languageswitch__language-link"> <span>الإيطالية / Italian</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="it"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="be"> <a href="/nl-nl/customer-service-and-support" class="mod-languageswitch__language-link"> <span>هولندي / Dutch</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="be"> <a href="/fr-fr/customer-service-and-support" class="mod-languageswitch__language-link"> <span>فرنسي / French</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="be"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="th"> <a href="/th-th/customer-service-and-support" class="mod-languageswitch__language-link"> <span>التايلاندية / Thai</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="th"> <a href="/en-us/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="sg"> <a href="/en-my/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ch"> <a href="/de-de/kundendienst-und-support" class="mod-languageswitch__language-link"> <span>الالمانية / German</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ch"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="fr"> <a href="/fr-fr/customer-service-and-support" class="mod-languageswitch__language-link"> <span>فرنسي / French</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="fr"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="fi"> <a href="/fi-fi/customer-service-and-support" class="mod-languageswitch__language-link"> <span>الفنلندية / Finnish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="fi"> <a href="/en-gb/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ca"> <a href="/en-us/customer-service-and-support" class="mod-languageswitch__language-link"> <span>إنجليزي / English</span> </a> </li> <li 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class="close__btn" onclick="document.querySelector('.mod-nav-meta .js-toggle-content.is-active').click()"> <span class="icon-close-32"></span> </button> </div> <div class="container"> <div class="row"> <div class="col-md-10 col-lg-8 offset-md-1 offset-lg-2"> <form action="/ar-ae/search-results-page" method="get" class="a-inlineForm"> <input type="search" name="q" placeholder="مصطلح بحثك" id="header-search" class="js-searchfield a-inlineForm__input" tabindex="-1" /> <button type="submit" class="a-inlineForm__btn"> <span class="icon-search-32"></span> </button> </form> </div> </div> </div> <hr class="js-atob o-header__flyout__atob" /> </div> <div class="a-site-overlay js-site-overlay"></div> </header> <div id="browserWarning" class="mod mod-browser-warning" data-ignore="true" hidden> <div class="container h-tbl"> <div class="mod-browser-warning__copy intro h-tbl__cell"> <p>أنت تستخدم إصدار متصفح قديم من <strong>إنترنت إكسبلورر</strong>.<br>يُرجى تحديث المتصفح للحصول على أفضل عرض للموقع</p> </div> </div> </div> <script type="text/javascript"> if (document.documentMode) { var element = document.getElementById('browserWarning'); element.style.display = 'block'; } </script> <main class="container js-anchorbar-trigger"> <div class="row"> <div class="col-sm-12"> <section class="mod mod-page-intro mt-0 mt-md-5 skin-page-intro-noText"> <div class="mod-page-intro__media-object mod-page-intro__media-object--video"> <div class="row"> <div class="col-md-7"> <figure class="mod-page-intro__media"> <picture class="h-display-block h-ratio h-ratio16-9"> <video muted="true" loop="true" playsinline="true" autoplay="true" poster="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/system-operations-computer.jpg?rev=-1&w=1900&hash=83AB2003441E8A6FF883D7ED6DF6AC95" data-video-lg="/-/media/swisslog/videos_teaser/swisslog-brand-websiteteaser-solutioncampaign-customerservice-2023.mp4?rev=-1&hash=FB887D3230FF454BD98646FD40D6570F" data-video-sm="/-/media/swisslog/videos_teaser/swisslog-brand-websiteteaser-solutioncampaign-customerservice-2023.mp4?rev=-1&hash=FB887D3230FF454BD98646FD40D6570F">  </video> </picture> </figure> </div> <div class="mod-page-intro__text d-md-flex flex-md-column col-md-5"> <section class="mod-subpage-container"> <div class="row"> </div> </section> <div class="d-flex flex-column justify-content-between flex-grow-1"> <div> <h1 class="mod-page-intro__headline h1--bold">Customer service and support: Are you looking for complete confidence in your logistics?</h1> </div> <button class="mod-page-intro__text__scrollBtn a-btn a-btn--secondary a-btn--color-primary a-btn--icon js-scroll-into-content" type="button"> <span class="icon-chevron-down-24"></span> </button> </div> </div> </div> </div> <div> </div> </section> <section class="mod mod-video mod-video--text" itemprop="VideoObject" itemscope itemtype="https://schema.org/VideoObject" > <meta itemprop="uploadDate" content="2018-05-29T7:52:07+02:00" /> <meta itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/xu5OurSIJfs?rel=0/maxresdefault.jpg" /> <meta itemprop="contentUrl" content="https://www.youtube.com/embed/xu5OurSIJfs?rel=0" /> <div class="row"> <div class="col-md-6"> <figure class="a-figure"> <div class="mod-video__wrapper"> <div class="a-video a-video--external"> <a href="/ar-ae/video?videoid=b13a9240d7014bdf9d97a94b5980fd40" class="a-btn a-btn--primary a-video__link"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M10.95 8.85L3.6 16.2L7.8 20.4L10.95 17.25L12 18.3L7.8 22.5L1.5 16.2L10.95 6.75L15.15 10.95L14.1 12L10.95 8.85Z" fill="white"/> <path d="M16.1999 3.6L13.05 6.75L12 5.7L16.1999 1.5L22.4999 7.8L13.05 17.25L8.84998 13.05L9.89998 12L13.05 15.15L20.3999 7.8L16.1999 3.6Z" fill="white"/> </svg> </a> <div class="a-video__player" > <iframe data-src="https://www.youtube.com/embed/xu5OurSIJfs?rel=0" allowfullscreen allowtransparency ></iframe> </div> </div> </div> <figcaption class="caption mod-video__caption" > Watch the video: Our Customer Service offering for your peace of mind. </figcaption> </figure> </div> <div class="col-md-6"> <div class="mod-video__text"> <div class="a-mod-headline mod-video__text__headline" itemprop="name"> <h2>Tailored service for your peace of mind</h2> </div> <div class="copy" itemprop="description"> <p>We provide planning, support, and maintenance throughout the whole project lifecycle. Our services are modular, scalable and easily customized to create the right package for you. We provide: </p><p>• <strong>The right people</strong>: Highly trained service engineers with years of experience </p><p>• <strong>The right strategies</strong>: An effective throughput services strategy to help maximize availability</p><p>•<strong> The right results</strong>: Quick response to help ensure your growth, profitability and success.</p> </div> </div> </div> </div> </section> <div class="mod mod-iconfeatures "> <span class="js-anchorlink" id="Factsandfigures" data-anchor-title="Facts and figures"></span> <div class="row"> <div class="col-md-5"> <div class="mod-iconfeatures__intro"> <div class="a-mod-headline--emphasized mod-iconfeatures__intro__headline"> <h2>Expertise with a worldwide service presence</h2> </div> </div> </div> <div class="col-md-7"> <ul class="mod-iconfeatures__list"> <li class="mod-iconfeatures__list__item"> <figure class="item__icon"> <img src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/icons/headset.svg?mh=50&mw=50&rev=-1&hash=72263F319279E699129F241876C93B6D" alt="" loading="lazy"> </figure> <div class="item__text"> <h4 class="p1 item__text__title"> 650 customer service employees </h4> <div class="copy"> </div> </div> </li> <li class="mod-iconfeatures__list__item"> <figure class="item__icon"> <img src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/icons/warehouse.svg?mh=50&mw=50&rev=-1&hash=B9C4891DF5187B40CA7529F81DC5AA2F" alt="" loading="lazy"> </figure> <div class="item__text"> <h4 class="p1 item__text__title"> 1000+ sites to service </h4> <div class="copy"> </div> </div> </li> <li class="mod-iconfeatures__list__item"> <figure class="item__icon"> <img src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/icons/modernisation.svg?mh=50&mw=50&rev=-1&hash=182C818694BFD4B92F21300ED8E9AC50" alt="" loading="lazy"> </figure> <div class="item__text"> <h4 class="p1 item__text__title"> 100 Extension & modernization projects </h4> <div class="copy"> </div> </div> </li> <li class="mod-iconfeatures__list__item"> <figure class="item__icon"> <img src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/icons/maintenance.svg?mh=50&mw=50&rev=-1&hash=D6683911A138F398CDCB452CDC142B9B" alt="" loading="lazy"> </figure> <div class="item__text"> <h4 class="p1 item__text__title"> 20+ System Operations installations </h4> <div class="copy"> </div> </div> </li> </ul> </div> </div> </div> <div class="mod mod-interactive-illustration" data-editmode="false"> <span class="js-anchorlink" id="Ouroffering" data-anchor-title="Our offering"></span> <div class="row"> <div class="col-md-10 col-lg-8 offset-md-1 offset-lg-2"> <div class="a-mod-headline mod-interactive-illustration__headline"> <h2>Our offering at a glance</h2> </div> </div> </div> <div class="hidden-print js-image-container mod-interactive-illustration__image-container" data-swipe-text="اسحب لاستكشاف المزيد"> <div class="mod-interactive-illustration__image-container-inner"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/hexagons_en.jpg?rev=-1&w=1920&hash=CD4328419201902806E8A417D6FC6980" class="mod-interactive-illustration__image" loading="lazy"> <div class="mod-interactive-illustration__image-overlay"></div> <div class="pulser__overlay js-pulser-overlay"></div> </div> </div> <ul class="mod-interactive-illustration__list"> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="10.5:59.9" data-connector="1" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>24/7 Support: Want to count on a rapid response?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2018-05-29T7:52:08+02:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=-1&w=767&hash=078B62D07EA7E4D832060A01A8AF15F5" alt=""> </figure> <div class="p2"><p>Ensure maximum uptime with 24x7 Support by using the Swisslog Global Helpdesk with an average response time of just 17 seconds.</p></div> <a href="/ar-ae/customer-service-and-support/technical-support" target="_blank" class="a-btn a-btn--primary a-btn--color-white">اعرف المزيد.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="71.4:61.1" data-connector="2" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>Condition monitoring: What if you could predict and prevent problems before they occur?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2018-05-29T7:52:09+02:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/monitoring.jpg?rev=-1&w=767&hash=A77A6A7F09D76A9F7A7DF02479DF8858" alt=""> </figure> <div class="p2"><p>Condition monitoring ensures that equipment is monitored and works efficiently at maximum over its maximum life span.</p></div> <a href="/ar-ae/customer-service-and-support/preventative-maintenance/condition-monitoring" target="_blank" class="a-btn a-btn--primary a-btn--color-white">اعرف المزيد.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="26:44.7" data-connector="3" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>Field Service: What if planned servicing meant no downtime?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2018-05-29T7:52:09+02:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/field-service-technician.jpg?rev=-1&w=767&hash=DB7CB41F05DF729EC79149192466526F" alt=""> </figure> <div class="p2"><p>Highly trained, dedicated field service engineers provide preventive as well as scheduled maintenance, to keep your warehouse running smoothly.</p></div> <a href="/ar-ae/customer-service-and-support/preventative-maintenance/field-service" target="_blank" class="a-btn a-btn--primary a-btn--color-white">اعرف المزيد.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="26:75.8" data-connector="4" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>Expansion & Modernization: Looking for a futureproof warehouse?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2018-05-29T7:52:09+02:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/retrofit.jpg?rev=-1&w=767&hash=5728B22FE82B3A7380BF0A78EE5D9584" alt=""> </figure> <div class="p2"><p>Get comprehensive project support for secured future growth, and by upgrading during operation we enable your business to carry on without interruption.</p></div> <a href="/ar-ae/customer-service-and-support/expansion-and-modernization" target="_blank" class="a-btn a-btn--primary a-btn--color-white">اعرف المزيد.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="56:44.7" data-connector="5" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>Ongoing Optimization: How can I bring out the best in my warehouse?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2018-05-29T7:52:09+02:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-and-optimization.jpg?rev=-1&w=767&hash=60FB0B7E611902DBC0E6301458C53BB5" alt=""> </figure> <div class="p2"><p>Get the most out of your warehouse operation, reduce costs, save energy and streamline material flow.</p></div> <a href="/ar-ae/customer-service-and-support/system-optimization" target="_blank" class="a-btn a-btn--primary a-btn--color-white">اعرف المزيد.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="40.9:60.5" data-connector="6" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>Spare Parts: What if spare part availability was no longer a worry?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2018-05-29T7:52:09+02:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/spare-parts.jpg?rev=-1&w=767&hash=20C31B51D2F9427E011BAE02DCADAFEF" alt=""> </figure> <div class="p2"><p>Fast and easy access to +120,000 parts with different delivery options to suit your needs.</p></div> <a href="/ar-ae/customer-service-and-support/spare-parts" target="_blank" class="a-btn a-btn--primary a-btn--color-white">اعرف المزيد.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="56.2:76" data-connector="7" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>System Operations: Maximize warehouse availability without side-tracking your own workforce</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2018-05-29T7:52:09+02:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/system-operations.jpg?rev=-1&w=767&hash=1C394B3C7CAC09B21E90E3C110FCA843" alt=""> </figure> <div class="p2"><p>Our residential field service engineers help guarantee availability and provide local added value prolong the life expectancy of the installed equipment.</p></div> <a href="/ar-ae/customer-service-and-support/preventative-maintenance/system-operations" target="_blank" class="a-btn a-btn--primary a-btn--color-white">اعرف المزيد.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> <li class="mod-interactive-illustration__list-item"> <div class="mod-interactive-illustration__item js-item" data-location="86.5:45.6" data-connector="8" data-title=""> <div class="mod-interactive-illustration__header"> <button type="button" class="js-close icon-close-32"></button> </div> <div class="mod-interactive-illustration__item__scrollContainer"> <div class="js-styled-scrollbar h-styled-scrollbar h-styled-scrollbar--thin"> <div class="mod-interactive-illustration__item__inner"> <div class="inner__headline" itemprop="name"> <h4>Training: Could better trained staff improve the long-term performance of your automated warehouse?</h4> </div> <div class="mod-interactive-illustration__content" > <meta itemprop="uploadDate" content="2018-05-29T7:52:09+02:00" /> <figure class="mod-interactive-illustration__item-figure"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/safety-training.jpg?rev=-1&w=767&hash=F0D65D3C7798E302C9E37BD539448DA2" alt=""> </figure> <div class="p2"><p>Swisslog offers numerous training approaches to satisfy all safety requirements.</p></div> <a href="/ar-ae/customer-service-and-support/training" target="_blank" class="a-btn a-btn--primary a-btn--color-white">اعرف المزيد.</a> </div> </div> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </div> </div> </div> </li> </ul> <script type="text/template" id="pulser-tpl"> <div class="tooltip pulser__round mod-interactive-illustration__pulse" data-connector="[[= connector]]" style="left: [[= left ]]%; bottom: [[= bottom ]]%;"[[ if(title) { ]] title="[[= title ]]"[[ } ]]> <div class="pulser__round-inner"> <div class="state-hidden js-pulser__round-connector pulser__round-connector" data-content="connector"></div> </div> </div> </script> </div> <article class="mod mod-downloadteaser-- mod-downloadteaser"> <span class="js-anchorlink" id="DownloadBrochure" data-anchor-title="Download Brochure"></span> <div class="mod-downloadteaser__box"> <div class="row"> <div class="col-md-7"> <div class="mod-downloadteaser__box__image"> <img src="/api/pdfthumbnail/getimage?mediaId={20C60AB6-5CE7-47FA-9D94-C7CAF322C35A}&page=1&islandscape=False&rev=" alt="Preview 1" loading=lazy class="js-multiImg image__multi" /> <img src="/api/pdfthumbnail/getimage?mediaId={20C60AB6-5CE7-47FA-9D94-C7CAF322C35A}&page=2&islandscape=False&rev=" alt="Preview 2" loading=lazy class="js-multiImg image__multi" /> <img src="/api/pdfthumbnail/getimage?mediaId={20C60AB6-5CE7-47FA-9D94-C7CAF322C35A}&page=3&islandscape=False&rev=" alt="Preview 3" loading=lazy class="js-multiImg image__multi" /> </div> </div> <div class="col-md-5"> <div class="mod-downloadteaser__box__side"> <h4 class="side__headline">Full Customer Service porfolio for your maximum uptime</h4> <a data-href="/ar-ae/contact/download-form?mediaItem=20C60AB65CE747FA9D94C7CAF322C35A" class="js-masked-link a-btn a-btn--primary a-btn--color-cta">Download Brochure (PDF)</a> </div> </div> </div> </div> </article> <article class="mod mod-teaser--three mod-teaser--grid mod-teaser"> <div class="row"> <div class="col-sm-6 col-md-4"> <a href="/ar-ae/customer-service-and-support/service-contacts-redirect-all-locations" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="All Swisslog Logistics Automation Locations" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/locations/contact-us-map-logistics.svg?rev=5327f4bea4e645c3ab9a5ffe55db0e61&w=1400&hash=7BADCCD425ADA7067577F15554870E0D" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/locations/contact-us-map-logistics.svg?rev=5327f4bea4e645c3ab9a5ffe55db0e61&w=767&hash=0B7BEE91381957FFEE0D751B96AAAD84 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/locations/contact-us-map-logistics.svg?rev=5327f4bea4e645c3ab9a5ffe55db0e61&w=1400&hash=7BADCCD425ADA7067577F15554870E0D 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Local Customer Service Contacts</h4> </div> <div class="p2 content__text">You need immediate help? Find the local mail and helpline for your country.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/ar-ae/customer-service-and-support/technical-support" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=-1&w=1400&hash=F9FD20B7A5F958FCAF0CC0DFF9D140AD" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=-1&w=767&hash=078B62D07EA7E4D832060A01A8AF15F5 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-hotline.jpg?rev=-1&w=1400&hash=F9FD20B7A5F958FCAF0CC0DFF9D140AD 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Technical Support</h4> </div> <div class="p2 content__text">With a global helpdesk and an average response time of just 17 seconds, we guarantee you 24/7 support that keeps your warehouse operating at maximum efficiency.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/ar-ae/customer-service-and-support/preventative-maintenance" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/preventative-maintenance.jpg?rev=-1&w=1400&hash=7A8D64C1D2E06BD07101D40D49BDAD1A" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/preventative-maintenance.jpg?rev=-1&w=767&hash=F4EA9EC83712E76DCC5130D1C6B870D3 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/preventative-maintenance.jpg?rev=-1&w=1400&hash=7A8D64C1D2E06BD07101D40D49BDAD1A 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Preventative Maintenance</h4> </div> <div class="p2 content__text">You can rely on our comprehensive consulting services and reliable warehouse maintenance to take care of your warehouse operation and materials handling solutions.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/ar-ae/customer-service-and-support/system-optimization" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-and-optimization.jpg?rev=-1&w=1400&hash=A19F4F77EEB6B3E9D5C6AC1CB4397519" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-and-optimization.jpg?rev=-1&w=767&hash=60FB0B7E611902DBC0E6301458C53BB5 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/support-and-optimization.jpg?rev=-1&w=1400&hash=A19F4F77EEB6B3E9D5C6AC1CB4397519 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">System Optimization</h4> </div> <div class="p2 content__text">We are here to help you get the most of your facility while reducing costs and streamlining material flow.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/ar-ae/customer-service-and-support/spare-parts" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/spare-parts.jpg?rev=-1&w=1400&hash=23F43FF19AA5514C09F8581F7CA4AEFE" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/spare-parts.jpg?rev=-1&w=767&hash=20C31B51D2F9427E011BAE02DCADAFEF 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/spare-parts.jpg?rev=-1&w=1400&hash=23F43FF19AA5514C09F8581F7CA4AEFE 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Spare Parts</h4> </div> <div class="p2 content__text">With a world-class parts inventory of more than 120,000 spare parts, you can concentrate on your core business.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/ar-ae/customer-service-and-support/it-managed-services" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/it-managed-services-1.jpg?rev=-1&w=1400&hash=94BCD3F03740E052D550547657AE916B" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/it-managed-services-1.jpg?rev=-1&w=767&hash=CFDA8139C6686156C19EC11325C88D2F 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/it-managed-services-1.jpg?rev=-1&w=1400&hash=94BCD3F03740E052D550547657AE916B 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">IT Managed Services</h4> </div> <div class="p2 content__text">Free up your internal resources and keep your software and systems optimized with Swisslog IT Managed Services. Tailor the level of support to your needs.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/ar-ae/customer-service-and-support/expansion-and-modernization" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/3d-warehouse.png?rev=-1&w=1400&hash=C88288B263742CAE8C424022A84046B5" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/3d-warehouse.png?rev=-1&w=767&hash=3681392BA8A74C7CE2430BABE5589D0F 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/3d-warehouse.png?rev=-1&w=1400&hash=C88288B263742CAE8C424022A84046B5 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Expansion & Modernization</h4> </div> <div class="p2 content__text">Keep up with your business growth with our adaptive, futureproof designs.</div> </div> </a> </div> <div class="col-sm-6 col-md-4"> <a href="/ar-ae/customer-service-and-support/training" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/safety-training.jpg?rev=-1&w=1400&hash=4C4BA7B09D8DAFD6ADE7C08E53D91A90" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/safety-training.jpg?rev=-1&w=767&hash=F0D65D3C7798E302C9E37BD539448DA2 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/safety-training.jpg?rev=-1&w=1400&hash=4C4BA7B09D8DAFD6ADE7C08E53D91A90 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Training</h4> </div> <div class="p2 content__text">Our operator and safety training programs help you optimize the use of your warehouse automation systems.</div> </div> </a> </div> </div> </article> </div> </div> </main> <div class="l-footer "> <div id="contact" class="mod mod-contact" data-ignore="true" > <div class="container"> <div class="row"> <div class="col-md-5 col-lg-4"> <figure class="mod-contact__image"> <picture class="h-ratio h-ratio1-1"> <img src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/portrait-pictures/neutral-contact-us/middle-east_contact.jpg?rev=72c3ab26101d43c388be4ebc802d5877&w=767&hash=E4880F7F1200A7D79316A8C9B9C6762C" alt="" loading=lazy width="357" height="372" /> </picture> </figure> </div> <div class="col-md-7 col-lg-8"> <div class="mod-contact__info"> <div class="mod-contact__info__inner"> <div class="h2 inner__name"> كيف بإمكاننا مساعدتك؟ </div> <div class="p3 inner__title"> مكاتبنا حول العالم وفي منطقة الخليج. للاستشارات والدعم حيث تحتاجها. </div> <hr class="a-line a-line--petrol" /> <div class="p2 inner__address"> Swisslog Middle East LLC, 2nd St, 2623 Dubai, الإمارات العربية المتحدة </div> <ul class="copy inner__links"> <li> <span data-href="/ar-ae/contact/contactdefault?contacts=4CE7AD32268C4AD88B69D03F5C32F53C" class="js-masked-link" data-event="/event/data" data-event-data="Contact via mail Swisslog Middle East LLC" > <span class="icon-mail-32"></span> <span class="inner__links__text"> تواصل معنا.</span> </span> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="mod mod-footer skin-footer-swisslog"> <div class="container mod-footer__container"> <div class="mod-footer__top"> <div class="row"> <div class="col-lg-6 col-xl-5"> <div class="newsletter"> اشترك للحصول على الأخبار والدعوات </div> </div> <div class="col-lg-6 col-xl-7"> <form action="/ar-ae/contact/newsletterform" method="get" class="a-inlineForm"> <input name="mail" type="text" class="p1 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href="https://twitter.com/intent/tweet?url=" data-href="https://twitter.com/intent/tweet?url=" class="js-shareLink" target="_blank" rel="nofollow noopener" data-event="/event/data" data-event-data="FAB Share Twitter" > <span class="icon--40"></span> <span>Twitter</span> </a> </li> </ul> </div> </div> </div> </div> </div> <link rel="stylesheet" href="/dist/cookieconsent.swisslog.css" /> <script defer src="/assets/cookieconsent/cookieconsent.js"></script> <script> document.body.classList.add('cc-kuka'); // Do not remove! document.body.classList.add('cc-swisslog'); // cc-kuka, cc-swisslog, cc-healthcare, cc-translogic window.addEventListener('load', function () { const cc = initCookieConsent(); const options = { autoclear_cookies: true, // autorun: true, // default: true cookie_domain: '', // Enter base domain // cookie_expiration: 182, // default: 182 (days) cookie_name: 'gdpr_settings_sl', // default: 'gdpr_settings' // cookie_necessary_only_expiration: 182 // default: disabled // cookie_path: '/', // default: root // cookie_same_site: 'Lax', // default: 'Lax' current_lang: 'ar-AE', // Required, adapt to fit your needs // hide_from_bots: true, // default: true languages: {}, // Required, do not remove page_scripts: true, // Required, do not remove // How consent and settings modals are displayed: gui_options: { consent_modal: { layout: 'cloud', // box / cloud / bar position: 'bottom center', // left / right / center + top / middle / bottom transition: 'zoom' // slide / zoom }, settings_modal: { layout: 'box', // bar / box // position: 'left', // left / right transition: 'zoom' // slide / zoom } }, // Dispatch events when user interacts with the consent modal: onAccept: (cookie) => { const acceptEvent = new CustomEvent('cookieConsentAccept', { detail: { cookie, cc: window.cc } }); document.dispatchEvent(acceptEvent); }, onChange: (cookie, changed_categories) => { const changeEvent = new CustomEvent('cookieConsentChange', { detail: { cookie, changed_categories, cc: window.cc } }); document.dispatchEvent(changeEvent); }, }; fetch(`/api/cookieconsent/swisslog?sc_lang=${options.current_lang}`) .then(response => response.json()) .then(data => { options.languages[options.current_lang] = data; cc.run(options); window.cc = cc; // Make cc available after it has executed. }) .catch(error => { console.error('Error in fetching Cookie Consent config:', error); }); }); </script> <script type="text/javascript" src="/frontend/dist/app_swisslog.js?v=5.9.0" async></script> <script type="text/javascript"> document.addEventListener('cookieConsentChange', function(e) { console.info('Cookie Consent Changed'); window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': "consentUpdate", 'consent': e.detail.cc.allowedCategory('marketing') ? 'granted' : 'denied' }); }); </script><style> main,.o-header__bar { direction: rtl; } .col-xs-1, .col-xs-2, .col-xs-3, .col-xs-4, .col-xs-5, .col-xs-6, .col-xs-7, .col-xs-8, .col-xs-9, .col-xs-10, .col-xs-11, .col-xs-12 { float: right; } @media (min-width: 768px){ .h-fullwidth-wrapper { right: 50%; } .h-fullwidth-wrapper__content { right: -50%; } } @media (min-width: 992px){ .col-md-push-5 { left: 0; } } @media (min-width: 1280px){ .mod-text .copy, .mod-text .a-search__input.copy { padding-left: 9%; padding-right: 0; } } @media (min-width: 992px){ .col-md-pull-7 { left: 58.33333333%; right: 0; }} </style> </body> </html>

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